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Senior Specialist, Technical Account Manager page is loaded Senior Specialist, Technical Account Manager Apply locations London time type Full time posted on Posted 15 Days Ago job requisition id R7614 Company Description We're - you might not know our name, but companies like eBay, ASOS, Klarna, Uber Eats, and Sony do. That moment when you check out online? We make it happen. is where the world checks out. Our global network powers billions of transactions every year, making money move without making a fuss. We spent years perfecting a service most people will never notice. Because when digital payments just work, businesses grow, customers stay, and no one stops to think about why. With 19 offices spanning six continents, we feel at home everywhere - but London is our HQ. Wherever our people work their magic, they're fast-moving, performance-obsessed, and driven by being better every day. Ideal. Because a role here isn't just another job; it's a career-defining opportunity to build the future of fintech. Job Description In Enterprise Technical Account Management (TAM), you will be instrumental in building and maintaining strategic relationships with key clients, ensuring their satisfaction by resolving their technical issues, optimizing their payment solutions and delivering exceptional service with your technical expertise and strong interpersonal skills. What you'll be doing: Relationship Management: Build and nurture long-term relationships with key clients, serving as their primary point of contact for technical matters. Customer Success: Understand our clients' business needs and goals, proactively identify opportunities to optimize their payment solutions, and ensure successful adoption and utilization of our products. Technical Support: Provide expert guidance and troubleshooting assistance to clients, addressing their technical inquiries, resolving issues promptly, and ensuring minimal disruption to their payment infrastructure through deep understanding of their integrations and how our products work together. Training and Demo: Help upselling efforts with merchant demonstrations and technical training - hold workshops and refreshers on our product offering to keep clients up-to-date with new features and deliverables. Project Management: Lead and coordinate the addition of new payment solutions as well as technical migrations for clients as they expand with working closely with cross-functional teams to ensure successful delivery within agreed timelines and specifications. Product Feedback: Act as a conduit between clients and internal teams, gathering customer feedback, documenting feature requests, and providing client derived insights to enable continuous improvement of our product roadmap. Market Intelligence: Stay up-to-date with industry trends, emerging technologies, and regulatory changes in the payments landscape, sharing relevant insights with clients to help them navigate the evolving landscape. Qualifications 3 years of experience in an analytical or technical role with experience managing internal and external stakeholders. This ideally includes effective presentation skills. Bachelor's degree in a relevant field (e.g., Computer Science, Information Technology, Business, Economics, Statistics) is desirable or equivalent practical experience in internet technologies and technical processes. Familiarity with Payments industry regulations and technical frameworks (3DS, SCA, AVS, MIT) Familiarity with API-based integration methods and related tools/frameworks Familiarity with front and back end technologies (i.e. JavaScript, CSS, HTML etc) Excellent communication and interpersonal skills, with the ability to effectively engage with both technical and non-technical stakeholders. Results-oriented approach with a focus on delivering exceptional customer satisfaction. Knowledge of payments technology, compliance standards, and security protocols related to payments (e.g., PCI-DSS, PSD2) is a plus. Willingness to travel occasionally to client sites as required. Bring all of you to work We create the conditions for high performers to thrive - through real ownership, fewer blockers, and work that makes a difference from day one. Here, you'll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It's a place where ambition gets met with opportunity - and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you're ready to grow and make a difference, you'll be right at home here. It's important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it's like to be part of our team? Visit our Careers Page to learn more about our culture, open roles, and what drives us. For a closer look at daily life at follow us on LinkedIn and Instagram

Locations : Manchester, Cheshire, United Kingdom Role ID 209612 Worker Type Regular Employee Studio/Department EA Mobile - Playdemic Work Model Hybrid Description & Requirements Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen. Just 13 miles south of Manchester and a 15-minute train journey, is the attractive market town of Wilmslow. Here amongst the boutique shops and independent cafes and bars is the stunning Playdemic studio. Acquired by EA in 2021, Playdemic is home to the top 10 grossing, BAFTA winning mobile smash - Golf Clash. Our award-winning studio space offers conventional desk space and indulgent breakout areas, meeting rooms and alternative workspaces. The office has been designed to create an environment that encourages and allows us to do our best work. Responsibilities: Reporting to the Director of Game Product Management, you will study the game economy, player motivations and player journey to identify opportunities that increase additive revenue, increased engagement and facilitate user acquisition. You will work with the Data Science and Design teams to bring a higher-level perspective, facilitating and driving ideas that elevates specific goals. You will estimate the potential impact of proposed features and game updates on product goals, to inform development prioritisation. You will run targeted campaign and testing strategies that inspire a more customised player experience, and improvements to main indicators. Evaluate feature performance, summarise weekly reports to track performance against our goals. Produce competitive analysis to share best industry best practices with the team. Monitor the health of the game, conduct game health and metric analysis and when issues arise to identify underlying causes. Qualifications: 3 years of Product Management, Game Design, Data Science or Business Performance experience required in a mobile or console games context. Strong analytical skills and experience with data-driven product design. Sound ability in using and understanding in-game trends using data insights to affect top line indicators. Experience presenting decks to several partners. Experienced in AGILE development. Experienced in: Design content, A/B tests, campaigns and features that maximise acquisition, engagement, and monetization throughout the product life cycle. Obtain insights and develop strategies through analytical metrics-driven analysis and design experimentation. This is a hybrid role with mandatory on-site days. About Electronic Arts We're proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth. We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do. Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

We recognise our people are the best thing about Red Badger and that a truly diverse workplace where people are free to be themselves is essential for great culture and great outcomes. If you like solving difficult problems, working with great people and making a real impact, join us and become a Badger. At Red Badger, our purpose is to make a positive impact on the world around us. Our mission is to transform blue-chips into next generation digital product organisations. We believe in creating opportunities for all. We benefit from diversity. That said, we're far from perfect - we want to be more diverse and representative. Join us and help make that happen. The best bit about Red Badger is, of course, the team. We've been around for 12+ years now and we are over 100 strong. We are really proud of our people; we support and learn a lot from each other; we work really hard but have fun doing it. We are a diverse group made up of 22 different nationalities, speaking 17 different languages. Our 3 founders, Dave, Cain and Stu, who have considerable tech and consultancy experience and still own 100% of the company. We've been consistently profitable and have grown responsibly from the beginning. We are based at Old Street in the heart of "tech city" and get thoroughly stuck in with the brilliant community around us. We run several meetups including the hugely popular React London, invite other groups to host their events in our office such as Lua London and Ladies Who Code and speak at events like Digital Shoreditch and LNUG. The Role We're looking for a Senior Software Engineer to join our digital product delivery function. Red Badger builds high-quality digital products using a lean delivery process and multidisciplinary, cross-functional teams. The work we do for our clients involves dealing with the core complexities of their business and the technology we employ varies from project to project. You will be a polyglot with extensive experience across a wide range of technologies and projects and will relish tackling and solving tough problems, digging deeper into areas you already know as well as expanding your skills into different languages, technologies and practices. You'll be comfortable designing and articulating solutions, working closely with clients to ensure we're delivering the right thing in the right way. You will lead by example; getting your hands dirty in the code, inspiring your peers & educating our clients. You are passionate about the craft of software development and contribute to technical and non-technical discussions that help shape the direction of digital product delivery. You are able to work independently, as well as collaboratively, on user stories within an agile delivery environment and are versed in modern software delivery practices. You care about creating quality software that meets the needs of our client's vision and goals, in a thoughtfully pragmatic way. As well as contributing to production-grade code bases, you will also be proactive in working directly with the client to help shape and move the project forward and, where required, helping to up-skill and embed good development practices within existing, newly formed or client/Badger blended cross-functional teams. Key Responsibilities Providing engineering expertise and experience as a member of a cross functional delivery team, working alongside other engineers, designers, QA, delivery lead and a tech lead Employ modern development practices to ship high-quality software Ability to adapt to new languages and frameworks Choosing the right technology for the job, striving for simplicity Starting or continuing your journey as a line-manager Coach & support peers Providing support for digital products once they are live (depending on client needs) Agile Ways of Working Pair programming with other members of the team, including designers and QAs Own the delivery of user stories end-to-end, working with agile principles Leading and supporting your peers in technical decisions Be an advocate for lean software development, building for what is required now Help break large deliverables into small, lean incremental user stories Actively contribute to agile ceremonies Consulting with clients Proactively engage with clients to shape and move the project forward, including giving updates on the delivery progress and highlighting potential technical blockers Upskilling and embedding modern software practices in client teams where necessary Your experience It'd be great if you have experience with: Backend technologies (e.g. Node.js, Go, Rust, etc.) Relational and Non-relational databases (e.g. ElasticSearch, Redis, PostgreSQL, etc.) System architecture approaches (e.g. microservices, event sourcing, serverless, CQRS ) Virtualisation and orchestration tools (e.g. VMs, Docker, Kubernetes, etc.) and infrastructure as code (e.g. Terraform, Pulumi) Test automation following Test Driven Development practices including unit testing, API testing, and end-to-end testing Working with lean and agile practices (e.g. Kanban, Scrum, etc.) Collaborating in cross-functional teams It'd be amazing if you can also: Make use of modern UI data layer technologies (i.e. Relay, GraphQL, Apollo, etc.) Design, build, debug and help contribute to evolving cloud based architectures following Everything-as-Code principles Design an agile release engineering strategy that delivers value incrementally and continuously Support a highly-available live production system, respond to alerts, diagnose problems using logs and observability tooling, triage and resolve incidents What we offer We make sure our team is well looked after with generous salaries and a great benefits package which includes: Enhanced pension with employer contribution of up to 5% of your salary Group Life Insurance Critical Illness Cover Private Medical Insurance Your choice of hardware and mobile phone £1,000 home-office set up budget and contribution to home broadband Matched (pre-tax) charity GAYE donations Cycle to work Enhanced parental leave Diversity & Inclusion: Red Badger is committed to creating a diverse and inclusive environment, and is proud to be an equal opportunity employer. We hire, employ, train, promote and compensate regardless of gender, gender identity, race, disability, sexual orientation, age, creed and colour. We are fully focused on equality, and it is our fundamental belief that the fascinating characteristics that make us all different enable us to continue to do amazing work for our clients. Create a Job Alert Interested in building your career at Red Badger? Get future opportunities sent straight to your email. Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile Employee Benefits We make sure our team is well looked after with generous salaries and a great benefits package which includes: Most execs know the effect Customer Experience (CX) has on their business' performance. As Rory Sutherland recently put it 'A business focussed on customers will delight its London, UK - Red Badger, a leading digital consultancy, today announced a new partnership with Civo, the company reimagining cloud computing. Civo is a pioneering cloud service We are thrilled to announce an exciting new partnership between Red Badger and Tuum, a leading provider of next-generation core banking platforms. This collaboration brings We respect and care for each other and strive for a truly diverse workplace where everyone has the freedom to be their authentic selves and feel safe. We're part of the Stonewall Diversity Champion programme to continuously develop structured and systematic policies and practices that reflect our world. In addition to supporting the LGBTQ+ community, we're focused on applying what we learn to all areas of equality including ethnicity, gender, disability and social mobility. 4th Floor, 2 Old Street Yard, London EC1Y 8AF

Overview We currently have a role for a Newly Qualified - 2 years' PQE Solicitor within our Real Estate Team based in Aberdeen. The role will comprise a mix of commercial real estate work including residential and commercial development, commercial and investment property acquisitions and sales, real estate finance, and commercial leasing (landlord and tenant). Some existing experience of property work is preferred. The role Candidate Profile Exceptional time management skills Exceptional communication skills Relevant Legal Experience (Commercial Property) Technical/Legal Skills Demonstrates appropriate range of legal knowledge and, with assistance, can identify issues outside their expertise and seek appropriate assistance. Demonstrates initiative to obtain relevant information to complete tasks. Produces a solution best addressing the client's requirements, with guidance. Business/Work Management Works as part of a team to attain objectives within agreed timescales and budgets. Keeps all clients and colleagues up-to-date with latest developments. Complies with all firm policies and procedures, including financial. Implements improvements in working methods. Prepares well for meetings with guidance. Makes effective use of the firm's information management systems, and complies with all legal and regulatory requirements. Business Development & Client Relationship Management Communicates clearly with prospective and current clients in all contexts. Is aware of the impact of external market forces on clients and identifies trends which may lead to opportunities. Develops effective ways of delivering client solutions with minimum guidance. Developing an understanding of how to build client relations. Developing an understanding of client care issues. Communicates client feedback to senior team members. Developing an understanding of value of activity versus time spent. Participates in marketing activities. Developing effective presentational and writing skills. Understands importance of cross selling opportunities to the firm. People Management Developing an effective personal presence with partners and colleagues. Demonstrates ability to manage and supervise work effectively with guidance, and to seek or provide support when required. Delegates work effectively to appropriate fee earning and non-fee earning staff. Gives well prepared and presented training sessions with guidance. Supports diversity & inclusion within the team. Personal Development and Knowledge Management Completes appropriate CPD hours. Maintains an adequate and up to date understanding of relevant law, policy and practice, and to identify where legal research is required. Takes responsibility for personal learning and development, evaluates strengths and limitations in relation to the demands of their work, and reflects on and learns from others. Undertakes personal study/research to address gaps in knowledge. Utilises internal/external knowledge resources and current awareness information, e.g. libraries, daily current awareness/plc newsletter etc. Contributes to firm's knowledge resources. Gives well prepared and presented training sessions with guidance. Ethics, professionalism and judgment Recognition of ethical issues and will raise with appropriate person. Demonstrates an understanding and application of the ethical concepts which govern their role and behaviour as a lawyer. Identifies the relevant SRA or LSS principles and rules of professional conduct, and seeks assistance in applying them. Resists pressure to condone, ignore or commit unethical behaviour. Respects diversity, and acts fairly and inclusively. Discloses when work is beyond their personal capability and recognises when they have made mistakes and takes appropriate action. Seeks expert advice when required, and makes effective use of feedback, guidance and support received. Firm Contribution Awareness of and, where appropriate, participates in development of team's operational goals. Displays an awareness of organisational goals and has an engaged commitment to team goals. Participates in extra practice events to assist development of firm. Other information HR Contact If you would like further information on the role or require accommodations to make your application please contact At Shepherd and Wedderburn we strive to provide a supportive, inclusive and high performance working environment, where everyone feels they belong. Diversity and inclusion is at the heart of our business and we therefore welcome applicants from different backgrounds to all levels of the organisation. To foster inclusivity we particularly encourage applications from those who may be from underrepresented groups, including candidates from Black, Asian and minority ethnic backgrounds, LGBT+ people, people with disabilities or who are neurodivergent and those from lower socio-economic backgrounds. GDPR Shepherd and Wedderburn is committed to protecting the privacy and security of your personal information that we collect as a "data controller". The information provided by you will be processed in accordance with our GDPR Privacy Notice for Applicants and Work Experience Students. If you are successful in obtaining paid employment with us, we will hold your information in accordance with our Privacy Notice and Data Retention Policy for Personnel, which will be provided to you at the relevant time. We will process the information you provide solely for the purpose of evaluating your application for employment. The information will be disclosed to the interview panel (if relevant), your line manager (if appointed), and Human Resources staff members. We may contact any references provided for the purposes of discussing your application, and will ask your permission before doing so. If you provide any information deemed to be "special category" information under the General Data Protection Regulation, we may use this as follows: We will use information about your disability status to provide appropriate adjustments to the interview process. We will use any information provided in our diversity monitoring form about your race, colour, nationality, ethnic or national origin, gender identity, gender expression, social mobility background, religious beliefs, sexual orientation, any disability information, age, and marital/civil partnership status to ensure meaningful equal opportunity monitoring and reporting. Any analysis of this data will be done on an anonymous basis. Should your application be unsuccessful, the information provided will be deleted within 1 year of a decision not to progress your application. If you have any further questions about how we process and store your information, or your rights in relation to this, please refer to our GDPR Privacy Notice for Applicants and Work Experience Students (available at )

Job Description Role: Technology Delivery Lead Location: London/Birmingham/Manchester Career Level: Accenture will be recruiting at Career Level 8 - Associate Manager Minimum Years of delivery experience: 6 years Must have - Experience of working within the Energy and Utilities Industry sector Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO About the Team We are one of the world's leading System Integrators and a key supplier of Technical and Business Solutions to the UK's leading Energy and Utility companies. You'll work on innovative projects with colleagues to drive collaboration from strategy through to implementation. You will be using the latest technologies with our Energy and Utilities clients to help them implement technology solutions to meet their business challenges/needs. You'll learn, grow and advance in an innovative culture that thrives on shared success, diverse ways of thinking and enables boundaryless opportunities that can drive your career in new and exciting ways. Responsibilities Drive forward the delivery of high-quality work on-time and on-budget Manage end to end technical delivery across the entire delivery lifecycle Develop and manage high performing diverse and dispersed teams Provide functional and technical expertise to support design and implementation work Effectively manage risks, assumptions, issues, and dependencies Work closely with our clients to align their expectations with our delivery assumptions and plans Develop and manage end to end delivery plans Be comfortable in executing delivery across various methodologies, including Scrum, Kanban, and Waterfall Maintain your knowledge and experience of the latest technology trends and apply these in your day to day operations Qualifications Proven ability of successfully managing entire projects or phases of projects across the delivery lifecycle (design, build and test) along with effective management of the associated budgets Experience of leading projects embracing the latest Cloud Technologies (e.g. AWS, Azure) or SaaS offerings such as Salesforce Experience of using different delivery methodologies: Agile (Scrum, Kanban) and Waterfall Understanding of Risk, Assumption, Issue and Dependency Management Strong communication skills with experience of working with Energy or Utilities clients and ideally with delivery teams located in different global locations such as India Strong organisational skills managing multiple workstreams and competing priorities simultaneously Experience of line managing resources and project managing a team of resources What We Offer At Accenture, in addition to a competitive basic salary, you will also have an extensive benefits package which includes 25 days' vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services, we are known for. Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Overview Position: Programme Planner Location: London / Suffolk (with travel as required) Type: Full-time Start Date: Immediate Salary: Competitive At CMR, we're shaping the future of project controls. As a Programme Planner, you'll be at the heart of delivering some of the UK's most ambitious infrastructure projects - ensuring schedules drive certainty, efficiency, and innovation. You'll work within a multi-disciplinary environment, developing and assuring integrated schedules, engaging with the supply chain, and supporting performance reporting. By helping to identify risks and opportunities, drive efficiencies, and provide clarity, you'll play a vital role in ensuring successful project outcomes. About us: CMR is first and foremost a team of people, passionate about the construction industry and changing the way project controls is provided. We are a progressive & dynamic consultancy offering tailored project controls services across a range of industries. Our Purpose (Why we exist): Inspiring new ways to help shape our construction industry. Our Ambition (What we want to achieve): Re-imagine project controls through a digital lens, being the obvious choice for clients and the place to grow together with intention. What you'll do Partner with supply chain teams to assure contract compliance of schedule deliverables. Build, maintain, and assure integrated schedules that drive alignment with project goals. Track and report on progress, providing accurate updates, variance analysis, and forecasts. Support month-end reporting cycles with timely, high-quality data. Facilitate workshops, peer reviews, and supplier engagement sessions. Work closely with project managers and delivery teams to highlight interfaces, risks, and mitigations. What you'll bring Essential Experience in a construction or infrastructure environment. Solid scheduling expertise, including Primavera P6. Strong MS Office skills (Word, Excel, PowerPoint). Confidence building schedules from first principles and reviewing supplier submissions. Understanding of schedule hierarchy, integration, and change control. Familiarity with NEC or FIDIC contracts. Strong communication and presentation skills, with a collaborative mindset. A proactive approach to problem-solving and continuous improvement. Desirable Degree or equivalent in construction, engineering, project management, or related field. Knowledge of QSRA, design processes, and CDM. Experience in stakeholder management. Membership of APM, AACE, PMI or similar (with certifications). Experience using Power BI and other reporting/analytics tools. Nuclear sector experience. At CMR we have a strong culture driven by our 9 Core Principles. We look to build a community of people that share our values and ambitions. We're proud that 96% of our team say CMR is a "Great Place to Work" a reflection of our supportive culture, focus on people, and drive to do things differently. Learn more here: cmr.london/who-we-are/ Requirements and Location Full right to work in the UK Hybrid working with 2-3 days on site (London or Suffolk) Salary & Benefits 25 days holiday (plus Bank Holidays) Comprehensive Private Healthcare (inc Dentist and Optician) Life Assurance (x4 salary) Pension: employer contribution of 4% Company and personal performance-based bonus Salary Sacrifice: towards Pensions and our Electric Vehicle Scheme Long Service Leave Training and professional development opportunities Regular social events Perkbox - employee experience platform Next Steps: To apply to our vacancy please submit a copy of your CV for consideration. We look forward to hearing from you! CMR welcomes and encourages diversity in our workforce. We are Disability Confident Committed and an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, age, sex, sexual orientation, gender identity, national origin, disability, or any other protected characteristics. We aim to create a culture where everyone can be themselves and is valued for their strengths and unique perspectives

Customer Success Manager Department: Customer Success Employment Type: Permanent - Full Time Location: United Kingdom Description At OnePlan, we specialize in creating AI-enabled solutions that make strategic portfolio, financial, resource, and work management seamless. We help businesses bridge the gap between strategy and execution by offering solutions that boost business agility, streamline project management, and optimize resources. What Makes us Unique? What truly makes OnePlan stand out is our commitment to delivering powerful solutions and fostering a culture of collaboration. We combine robust analytics with a platform that integrates seamlessly into the tools businesses already know and trust. Our high-trust, team-focused environment allows us to innovate quickly and deliver solutions that drive meaningful results for our clients. We're passionate about exceeding expectations, working together to empower organizations to succeed in a rapidly changing business landscape. About the Role As a Customer Success Manager, you will be working closely with customers, internal teams, and stakeholders to ensure that every OnePlan user has a seamless and satisfying experience. You'll be the key point of contact for assigned customers, ensuring long-term success, addressing customer needs, and helping clients achieve their business goals. What You'll Do at OnePlan Onboard new customers effectively, transitioning them from initial deployment to post-deployment success plans. Develop success plans for customers, outlining their key success factors and recommendations. Conduct regular check ins through Monthly or Quarterly Success Reviews to measure progress and identify areas for improvement. Collaborate with Professional Services to identify new opportunities and assist in transitions following deployments. Respond to customer requests and offer strategic guidance on product use, account modifications, and business expansion. Monitor customer adoption of OnePlan's features and functionality, ensuring alignment with their business and needs. Facilitate renewals of subscriptions and support agreements, minimizing churn by maximizing customer satisfaction. Collect customer feedback, collaborate with product and engineering teams, and ensure customer input is funneled into product roadmaps. Act as a trusted customer advocate and thought leadership, both internally and externally, sharing your insights and experiences. Our Ideal Fit 1-5 years of experience in a Customer Success or account management role at a B2B SaaS company. Proven experience managing enterprise-level accounts, including customer escalation and issue resolution. Ability to collaborate and build strong relationships with clients and internal teams, especially at the executive level. Experience working with cross functional teams, including Sales, Services, and Product Management. Excellent communication skills, including leading meetings and webinars. Strong organizational skills with the ability to manage time effectively and handle multiple priorities. A passion for customer service and helping businesses succeed with technology solutions. More Reasons Why You Should Apply! We're a remote first company with team members across the USA, Canada, UK, and India! OnePlan has been recognized as the Global Microsoft Partner of the Year in Project and Portfolio Management in 2019, 2020, 2021, and 2022. We've been named a "Strong Performer" in the latest Forrester Strategic Portfolio Management WAVE report. We offer comprehensive health, dental, and vision benefits, with additional insurance options. Employer RRSP and 401K matching programs. A fun, collaborative, and diverse environment with regular health and team challenges to keep things light and enjoyable! At OnePlan, we are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. Upon receipt of an offer letter, candidates will be subject to a standard background check process. Disclaimer: We'll only contact candidates who have applied directly through our official channels. Any communication about job offers will always come from an email address linked to OnePlan Solutions, and we'll follow our standard hiring process every time. You'll never be asked for money or personal information during the interview process. If something feels off, don't hesitate to reach out to us to confirm. Ready to Apply? Check out what it's like to work at OnePlan and learn more about us at

AVP/VP, Quantitative Strategist, Fixed Income & Multi Asset Location: London, GB Job Function: Fixed Income & Multi Asset Job Type: Permanent GIC is one of the world's largest sovereign wealth funds. With over 2,000 employees across 11 offices around the world, we invest in more than 40 countries globally across asset classes and businesses. Working at GIC gives you exposure to an extraordinary network of the world's industry leaders. As a leading global long-term investor, we Work at the Point of Impact for Singapore's financial future, and the communities we invest in worldwide. Investment Insights Group The Investment Insights Group (IIG) comprises of a team of quantitative researchers and data scientists residing in each asset department to harness alternative data and advanced quantitative methods to generate superior investment performance for GIC. While quantitative researchers reside within specific asset departments alongside investment teams, they are also part of the broader IIG community, which provides ongoing capability development in quantitative techniques, functional mentorship, and exposure to cross-asset projects. What impact can you make in this role? We are seeking a highly skilled and motivated Quantitative Strategist to join our Alternative Credit Group (ACG). This role offers the opportunity to work on complex financial products, including structured products and other forms of asset-backed financing. The ideal candidate will have a strong quantitative background, excellent programming skills, and a deep understanding of structured products. What will you do as a Quantitative Strategist? Risk Analysis: Understand the mechanics of structured products and apply this knowledge to model development and risk analysis. Quantitative Techniques: Apply advanced mathematical and statistical techniques to solve complex problems and make data-driven decisions. Financial Modelling: Develop and maintain financial models in Python, ensuring they accurately represent financial scenarios and risks. Data Management: Work with AWS and databases to manage and analyse large datasets. Communication: Communicate complex quantitative concepts and solutions effectively to stakeholders, including traders, portfolio managers, and risk managers. Collaboration: Collaborate with other teams, including technology, risk management, and trading, to integrate quantitative models into broader business processes. What qualifications or skills should you possess in this role? Bachelor's or Master's degree in a quantitative field such as Mathematics, Statistics, Physics, Engineering, Computer Science, or a related field. Strong programming skills in Python, with experience bringing code to production. Solid understanding of structured products and their mechanics. Strong mathematical and advanced statistical skills. Experience in coding financial models in Python. Familiarity with AWS and database management. Problem solving skills with the capacity to understand an issue and propose solutions. Excellent communication skills, with the ability to explain complex concepts to non-technical stakeholders. Preferred: Experience with other programming languages or tools used in quantitative finance. Experience in working with Intex Performance and Loan level data. Prior quantitative work in asset backed financing space Good to have experience with delinquency, prepayment, recovery modelling for structured products. Work at the Point of Impact We need to be forward-looking to attract the right people to help us become the Leading Global Long-term Investor. Join our ambitious, agile, and diverse teams - be empowered to push boundaries and pursue innovative ideas, share your views, and be heard. Be anchored on our PRIME Values: Prudence, Respect, Integrity, Merit and Excellence, which guides us in how we make our day-to-day decisions. We strive to inspire. To make an impact. Flexibility at GIC At GIC, our offices are vibrant hubs for ideation, professional growth, and interpersonal connection. At the same time, we believe that flexibility allows us to do our best work and be our best selves. Thus, our teams come into the office four days per week to harness the benefits of in-person collaboration, but have the flexibility to choose which days they work from home and adjust this arrangement as situational needs arise. We are an Equal Opportunity Employer All applicants who qualify for the role will receive consideration for employment without regard to race, age, religion, sexual orientation, gender identity/expression, socio economic background or disabilities. GIC (Europe) is signed up to the Halo Code and a Disability Confident Employer. Please email at any point of the application or interview process if adjustments need to be made due to a disability.

Overview Are you a talented Experienced Civil Design Engineer with a passion for the energy sector? Do you want to deliver sustainable projects that make a difference in the face of unprecedented challenges? The UK energy sector is undergoing a seismic shift. Surging demand, stricter regulations, and ambitious net-zero goals are driving groundbreaking innovation. Here's your chance to be at the heart of it all. We are interested in speaking with Senior Civil Design Engineers with experience in the Energy/Power sector to join us in any of our offices across the UK. This is an exciting opportunity to get involved in a wide variety of projects, across various technical disciplines with clients across the country. These projects can include Energy from Waste, Solar, Interconnectors, Windfarms, Substations, OHL, energy building design, protection systems, connections schemes, etc. You would be joining a growing and collaborative team, working in partnership with a variety of clients to develop innovative and sustainable solutions to industry-wide efficiency and environmental challenges. We have ambitious growth plans and as a result there are lots of great development opportunities across our business. This is an opportunity for you to play an important part in the U.K. energy transition. You will work closely with other multi-disciplinary teams supporting the FEED design and detailed design for the civil aspects of Energy projects. Day to day you will provide technical solutions, develop detailed designs, and support Project Managers and Team Leaders. See the link for more information on our Energy sector teams: Stantec Energy Transition - UK About You You will ideally be qualified with a Bachelor's/Masters degree in Civil Engineering (or related field), from an accredited institution on route to professional registration as a Chartered Engineer with the Engineering Council and ICE is preferred. You will be a pro-active individual with knowledge and understanding of the Energy Sector. You will be engaged in the engineering community and understand how we can drive success for our clients, including understanding innovative solutions and industry best practices. We are particularly interested in anyone who has good knowledge of National Grid's Transmission procedures but any experience across the Energy Sector is highly regarded. Why Join us? Our People Culture: We're proud of our friendly and collaborative environment Awards: We're recognized for industry achievements and sustainability leadership Great Benefits: Competitive salary, pension plan, holidays, private medical insurance, discounted gym membership and lots more. Flexible working arrangements Great Projects in all of our sectors across the UK energy transition Industry leading training and development as well as paid for professional subscriptions About Stantec The Stantec community unites more than 31,000 employees working in over 450 locations across 6 continents. We have been working with our clients and communities in the UK for over 150 years. We plan, design, deliver and manage the development and infrastructure needed to support the creation of sustainable, healthy and prosperous communities. Stantec provides equal employment opportunities to all qualified employees and applicants for future and current employment and prohibit discrimination on the grounds of race, colour, religion, sex, national origin, age, marital status, genetic information, disability, sexual orientation, gender identity or gender expression. We prohibit discrimination in decisions concerning recruitment, hiring, referral, promotion, compensation, fringe benefits, job training, terminations or any other condition of employment. Stantec is in compliance with laws and regulations and ensures equitable opportunities in all aspects of employment. Building an inspired, inclusive work environment that attracts, supports, and develops world-class talent is a crucial key to our success. If you are excited by this role but worry that your experience doesn't exactly align, we encourage you to apply. At Stantec we want you to perform your best at every stage of the recruitment process and are committed to ensuring it is accessible to all. If you need any support or require adjustments to be made then please contact careers.UK& and we will talk to you about how we can support you.

AtBluebeam,we empower people toadvancethe way the world is built . We create smart software solutions that make construction sites more efficient, connected, and safe, improving the lives of design and construction professionals everywhere. Our purpose is clear:Together, we're building a better life for those who build our world. The Customer Success Manager (CSM) is responsible for partnering with customers and prospects to achieve their goals and desired outcomes with Bluebeam solutions. The CSM is an expert in the functional use cases of Bluebeam's solutions across all core industry verticals and roles we support. The focus is to ensure that customers are receiving the value they expect from Bluebeam's solutions so that they will renew, expand and advocate for the adoption of Bluebeam across EMEA with all project partners. What you'll do: Support pre-sales opportunities by demonstrating Bluebeam's capabilities and answering the prospect's product related questions. Support onboarding of new customer users by demonstrating Bluebeam's best practices for the customer's desired use case(s). Partner with customers to create success plans that enable the achievement of the customer's desired outcomes. Deliver activities driven by a success plan including knowledge shares and project kick-offs. Connect with End Users to gather current use cases, metrics and opportunities to capture additional value. Share value and usage data with customers in business reviews to secure renewals and encourage expanded investments in licenses and training. Represent Bluebeam and industry events including trade shows and conferences. Partner with Marketing to help create and deliver customer facing content including webinars and videos. What we need from you: Strong background in Architecture, Construction or Engineering (Structural, MEP, Civil, Energy) Industries. Experience and familiarity with modern design and construction software. Excellent written and verbal communication skills. Strong software skills including typical office programs such as MS Office Suite, Salesforce, Teams, etc. 5 years in a professional Architecture, Engineering, and or Construction role. Additional experience as a Customer Success Manager, Sales Engineer or Account Manager preferred Bachelor's Degree or applicable trade program completion Strongly preferred experience using Bluebeam Solutions What we offer People-focused, entrepreneurial culture with the backing of a stable, global, corporate entity - Nemetschek Competitive compensation and benefits package Work-life balance fostered through a culture of diversity, inclusion, and appreciation of individual lifestyle needs Opportunity for continuous professional development Free & unlimited access to LinkedIn Learning Up to $5K annual education reimbursement (after 1 year tenure) Below is our DEIBA (Diversity, Equity, Inclusion, Belonging, and Accessibility) mission statement: Bluebeam is committed to building an inclusive environment in which everyone, regardless of background, has an opportunity to experience a deep sense of belonging. Each of our unique perspectives amplifies our collective power, and by encouraging diverse perspectives in an environment infused with mutual respect, we arrive at better solutions. And when we bring the best version of ourselves to work, we can make our best contributions to the global community of people who build our world. About Bluebeam: The construction industry is adopting new technology at a feverish pace. Tablets and cell phones are replacing paper blueprints, drones are surveying job sites in 3D, and cloud collaboration is changing the way teams work together. Bluebeam plays a crucial role in this transformation. The key to our success is a customer-focused approach to product development: we work with the industry to create solutions for the industry. Today, over 3 million people throughout the world use Bluebeam. In the US, we're a critical partner for the majority of top AEC firms, and rapidly expanding our presence globally, with offices in Australia, Denmark, Sweden, Germany and the UK. Come design and build your future with us. Bluebeam is proud to be an equal opportunity workplace. We are committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.

Job DescriptionThe Customer Success Manager German Speaker is a dynamic customer advisory role responsible for getting customers to business outcomes as fast as possible using our cutting-edge Zendesk solutions. It is an exciting customer facing role that puts you at the forefront of applying cutting edge customer and employee service platforms and advanced AI to enable our customers to empower, service and accelerate their end customers' businesses.The overarching objective of the CSM is to ensure Zendesk customers realize business value and outcomes from their investment in Zendesk. This role will work across a customer's organization, from a CXO-level down to senior customer experience leaders and to the administrators running Zendesk solutions. When our customers realize value and succeed, Zendesk succeeds - and the CSM is a key enabler of our customers' success and Zendesk's company growth aspirations. To achieve these goals, the mission of the CSM team will be to: Deliver outcome-driven engagement throughout the customer's journey using Zendesk solutions - from onboarding, to success planning, through product adoption and value realization Remove obstacles to product adoption and raise the bar for the overall Zendesk customer experience throughout the customer journey Be the change agent force that continuously advocates for and on behalf of the customer, providing actionable, customer-driven feedback to the Zendesk ecosystem JOB RESPONSIBILITIES Overarching objectives of the role include the following: Proactive customer health management through intentional, outcome-driven customer engagement Product adoption acceleration and customer value realization Cultivating, strengthening, and accelerating growth of Zendesk customer relationships To deliver on those three overarching objectives, CSMs will collaborate closely with Zendesk customers and colleagues on the following: Delivering a world-class customer experience anchored on getting our Zendesk customers to value as quickly as possible - from onboarding, to success planning, to adoption roadmaps, to recurring outcome-driven engagement, to customer value and outcome realization. Driving, enabling and removing obstacles to adoption of Zendesk's product suite, providing prescriptive best practices, resources, expertise and continuously linking customer adoption to quantified/qualified customer value & business outcomes. Tirelessly advocating for the Zendesk customer across the ecosystem, including bringing prioritized & data-driven customer feedback and insight back into the Zendesk product development team Delivering a heightened customer experience through proactive engagement and communication with the customer, both written and verbal. Forging tight relationships with the rest of the Zendesk customer account team - including sales, customer support, professional services, renewals, and marketing. Develop strong relationships with customer leaders at all levels of an organization - from CIO and business leaders to IT experts, professionals and architects In addition to core customer-facing responsibilities above, CSMs must also be able to: Understand all aspects of overall customer health and know how to proactively manage health - taking into factors such as success plan status, relationship strength, product adoption/usage/currency, level of engagement, NPS and customer experience-metrics Ability to learn and understand new software solutions in the customer experience space. Previous experience in the customer experience space ideal. Track all engagement and touchpoints with accounts and provide continuous, unbiased intelligence on the status of customer's overall health. Regular travel to customer locations or site visits is expected for this role at a minimum 40% QUALIFICATIONS Bachelor degree in computer science, information sciences & technology, engineering or business Minimum of 4+ years of related experience in Customer Success / Experience Fluency in German and English, able to communicate professionally in both languages Previous experience in go-to-customer/GTM roles in enterprise technology / SaaS - either customer success management, professional services/consulting, technical account management, or solutions engineering/pre-sales consulting Previous experience leveraging leading customer success tools (e.g., Gainsight, etc.) as an integral part of a daily routine engaging with your customers Track record of learning new technology/software solutions and linking software solutions to common customer use cases, product adoption maturity/frameworks, and, ultimately, business value and outcomes for customers Experience in supporting and driving adoption of AI-powered solutions in customer-facing roles is a plus Ability to explain and demonstrate the value of AI to both technical and non-technical stakeholder Proven ability to multi-task and perform program/project management activities to ensure multiple customers are progressing against success plans and outcomes. Strong interpersonal skills, with the ability to influence at multiple levels (e.g., CXO to Director to Administrator) across the customer's organization and across multiple functions (e.g., Sales, Professional Services, Customer Support, Product Management and Engineering) within Zendesk Ability to do foundational quantitative analysis and basic churn forecasting : In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please .Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to with your specific accommodation request.

Our business is well-known for its extensive in-house expertise, experience, and continuous drive to innovate within the industry to create added value for all our customers. Throughout our history we have strived to challenge the norm and incorporate a wide range of new technologies and capabilities to ensure we meet the ever-changing markets and demands. Today we support groundbreaking transmission and distribution projects in four countries - ensuring their energy security for decades to come. We offer a wide range of services including design, construction and commissioning. We deliver Engineering, Procurement & Construction (EPC) projects serving both regulated and private customers along with technical and engineering solutions within the conventional power and energy transition markets. Our continual drive to innovate, while encouraging sustainability, ensures we remain at the forefront of the industry, and is demonstrated in our long-standing relationships with major energy providers in multiple countries. A day in the life of a Murphy Site Manager: Plan and deliver all work on a small/medium sized site or a few smaller sites, ensuring work is completed on time and to the agreed standard. Ensure short and medium contract programmes are planned, reviewed, and delivered. Monitor progress periodically against the project plan and monitor expenditure for labour plant & materials, resolving issues but may escalate critical operational issues to the Project Manager. Line management of Section Managers and other workflow supervisors/contractors. Provide periodic updates to clients on project/contract progress, typically operational in nature. Ensure risk assessments are created, in place and reviewed as and when require Review plant, labour, and materials to ensure resources are in place for the short to medium term (1-3 months). Establish and maintain close working relationships with the Murphy team and ensure appropriate level of client/subcontractor engagement to ensure safe timely completion of all site activities. Close coordination of all sites-based activities in line with customer specifications and procedures. Still Interested? Does this sound like you: HNC Building Studies or a degree in Civil Engineering/Construction Management. Experience in delivering Civil Engineering / Construction Schemes. National Grid SR163 is desirable but not essential, training can be provided. Extensive background in site/contract management delivering contracts of similar value. Solid health and safety knowledge and will hold a health and safety related qualification What's in it for you? 27 days holiday, plus bank holidays with the option to buy an additional 2 days holiday each year, holidays increase with length of service Discretionary annual bonus and annual salary review Above market rate contributory pension scheme Life assurance, health screening and enhanced sick pay Enhanced maternity and paternity pay and a maternity returners bonus Extra weeks holiday for all employees getting married and a wedding bonus Subsidised canteen facilities in core locations Dedicated and continued investment in your professional development Other Murphy benefits include retail discounts and cashback, discounted gym memberships, cycle to work scheme etc About Murphy Murphy is formally recognised as a sector leading employer, Gold Investors In People accredited along with reported operating profit up 57% on prior year. At Murphy, we are incredibly proud of our diverse workforce. Not only do our people represent over 60 different nationalities, but they also represent a wide range of backgrounds, ethnicities and ages. With a forward order book of £5.4bn and £23m Invested in environmentally friendly plant in 2024 there really is If you are unable to apply via the usual process, please call Jack Roberts on to discuss in more detail. Due to the requirements of the role, in addition to our standard identity and right to work checks, successful candidates will be asked to undertake a basic Disclosure and Barring Service check. Murphy is unable to employ anyone who does not have the legal right to live and work in the UK

View our cookie policy .Senior Development Enablement Engineer page is loaded Senior Development Enablement Engineerlocations: Edinburghtime type: Full timeposted on: Posted Todaytime left to apply: End Date: November 7, 2025 (30 days left to apply)job requisition id: R Job Description At Aberdeen, our ambition is to be the UK's leading Wealth & Investments group.Strengthening talent and culture is one of our strategic priorities. We strive to make Aberdeen a great place to work so that we can attract and retain the industry's best talent.Our people put our stakeholders at the heart of everything they do by helping us to make a positive difference to the lives of our clients, customers, colleagues, shareholders, and society.We are focused on growing our direct and advised wealth platforms and repositioning our specialist asset management business to meet client demand. We are committed to providing excellent client service, supported by leading technology and talent.Aberdeen comprises three businesses, interactive investor (ii), Investments, and Adviser, each of which focuses on meeting and adapting to our clients' evolving needs: interactive investor, the UK's second largest direct-to-consumer investment platform, enables individuals in the UK to plan, save, and invest in the way that works for them. Our Adviser business provides financial planning solutions and technology for UK financial advisers, enabling them to create value for their customers. Our Investments business is a specialist asset manager that focuses on areas where we have both strength and scale to capitalise on the key themes shaping the market, through either public markets or alternative asset classes. About the Department The Cloud Platform Engineering team is a key capability within the Cloud Capability function. The team works collaboratively across the Group COO, business stakeholders, CoEs & Product Owners connecting development, security and operations. It is responsible for creating and maintaining the platform that is driving our transition to cloud and adoption of modern development practices. About the Role As a Senior Development Enablement Engineer, you will play a pivotal role in enhancing the productivity, efficiency, and satisfaction of software development teams. You will design, build, and maintain tools, systems, and processes that streamline the development lifecycle, from coding and testing to deployment and monitoring, while embedding security at every stage. Your objectives are to remove friction, reduce cognitive load, and empower developers to deliver high-quality and secure software faster and more reliably. Key Responsibilities Develop and maintain internal tools, scripts, and platforms that improve developer workflows (e.g., CI/CD pipelines, code quality checks, security scanning). Identify pain points in the developer journey and implement solutions to improve onboarding, documentation, and day-to-day development tasks. Work closely with product engineers, DevOps, QA, and security teams to understand needs and advocate for best practices in software development. Define and track key metrics related to developer productivity and system performance. Use data to drive continuous improvement. Support infrastructure provisioning and management using tools like Terraform. Document systems and processes clearly. Lead internal workshops, brown bags, or tech talks to share knowledge and promote adoption of tools and practices. About the Candidate The ideal candidate will possess the following: Experience with observability tools (e.g., Grafana, Prometheus, Datadog). Background in DevOps, SRE, or platform engineering with a security first mindset. Strong programming skills in languages such as .Net, JavaScript, Python or similar. Experience with CI/CD tools (e.g., GitHub Actions, ADO Pipelines). Familiarity with containerization and orchestration (e.g., Docker, Kubernetes). Understanding of Azure. Excellent problem-solving and communication skills. Passion for improving developer workflows and internal tooling.We are proud to be a Disability Confident Committed employer. If you have a disability and would like to apply to one of our UK roles under the Disability Confident Scheme, please notify us by completing the relevant section in our candidate questionnaire. One of our team will reach out to support you through your application process. Our benefits There's more to working life than coming home with a good salary. We have an environment where you can learn, get involved and be supported.When you join us, your reward will be one of the best around. This includes 40 days' annual leave, a 16% employer pension contribution, a discretionary performance-based bonus (where applicable), private healthcare and a range of flexible benefits - including gym discounts, season ticket loans and access to an employee discount portal. You can read more about our benefits Our business Enabling our clients to be better investors drives everything we do. Our business is structured around three distinct areas - our vectors of growth - focused on our clients' changing needs. You can find out more about what we do . An inclusive way of working Whatever way you like to work, if you have the talent and commitment to join our team, we'd like to hear from you.At Aberdeen we've adopted a 'blended working' approach. This approach combines the benefits of face-to-face collaboration, coaching and connecting in our offices with the flexibility of working from home. It enables colleagues to find a balance that works for their roles, their teams, our clients and our business., where diverse perspectives drive our actions, is at the core of who we are and what we do. If you need assistance with your application, or a reasonable adjustment to your interview arrangements - for example, because you are neurodivergent, or have a physical, sensory, cognitive, mental, visible or invisible disability - please let us know and we'll be happy to help.We're committed to providing an inclusive workplace where all forms of difference are valued and which is free from any form of unfair or unlawful treatment. We define diversity in its broadest sense - this includes but is not limited to our diversity of educational and professional backgrounds, experience, cognitive and neurodiversity, age, gender, gender identity, sexual orientation, disability, religion or belief and ethnicity and geographical provenance. We support a culture that values meritocracy, fairness and transparency and welcomes enquiries from everyone.If you need assistance or an adjustment due to a disability please let us know as part of your application and we will assist. We're committed to providing an inclusive workplace where all forms of difference are valued and which is free from any form of unfair or unlawful treatment. We define diversity in its broadest sense - this includes but is not limited to our diversity of educational and professional backgrounds, experience, cognitive and neurodiversity, age, gender, gender identity, sexual orientation, disability, religion or belief and ethnicity and geographical provenance. We support a culture that values meritocracy, fairness and transparency and welcomes enquiries from everyone. If you need assistance or an adjustment due to a disability please let us know as part of your application and we will assist.

Overview The role that you are applying for, will be working for KINTO-UK Ltd which is a Mobility Brand owned by the Toyota Group, offices located in Portsmouth. KINTO-UK share their HR function with Toyota Financial Services (TFS) in the UK, however the job being advertised will not be working directly for Toyota Financial Services. This is a 12 months FTC to cover maternity leave. A Driver Support Advisor (DSA) is usually the first point of contact for the customer. A DSA will have varied duties and responsibilities such as managing complaints effectively, handling reports and most importantly assisting our customers with their queries and questions. This will be handled by inbound phone calls, emails, and in the future web chat with the aim to achieving customer excellence. We are looking for a great advisor who is genuinely excited to help our customers. You will be patient, empathetic, and passionately communicative. You will love talking to our customers and will understand the value of amazing communication skills. DSA's must put themselves in our customers shoes and advocate for them when necessary. You must be naturally curious and confident troubleshooting and investigating to answer customer questions or resolve complaints. You will be working as part of a team and will need to build good relationships with other departments and customers. You will have experience using Microsoft Excel and Outlook. Your Team Manager will also support you day-to-day alongside targeted coaching to help you be the best advisor you can be. Key Responsibilities Working with multiple customers across the entire driver journey Handling queries into the helpdesk via phone, email, or web chat in the future Aim to resolve queries first time Build sustainable and trusted relationships through open and interactive communication Handle complaints, providing solutions and alternatives within agreed time limits to enable the best resolution Become an advocate of our products and services Review customer reporting, identifying and correcting errors or exceptions Update and maintain customer information within our CRM system Complete basic administration tasks, such as logging and posting fuel cards Identification and implementation of business and process improvements Go the extra mile to engage customers and fleet contacts Essential Skills An extremely high level of professional communication and relationship building skills Excellent commitment and engagement with the business Ability to multi-task, prioritize, and organise your workload Enthusiasm for doing what is right for the customer Advanced customer complaint resolution skills Track record of over-achieving call quality and customer satisfaction Accurate data entry Desirable Skills Experience within a Contract Hire or Fleet Management business, or the motor trade Good knowledge of Microsoft Office, particularly Excel and Outlook Ability to learn and master in house systems quickly Familiarity with CRM systems and practices Key Attributes Like talking to customers on the phone Have a can-do-attitude which never flags Don't give up easily and takes pride in getting things right first time Enjoy achieving SLA and targets Can resolve tricky issues and keep smiling Learn from feedback quickly and positively Deliver on the promises you make Great attention to detail Competitive starting salary Bonus earning potential 25 days holiday + 8 days bank holiday Great pension scheme starting at employee (EE) contribution of 4% with an employer (ER) contribution of 11%. This can flex up to 6% EE contribution and 15% ER contribution Company Car Scheme following passing of probation Private Medical Cover Life assurance scheme Discounts on different retailers Wellbeing hour each month Discounts on Toyota & Lexus cars Volunteer Days Wellbeing events Employee assistance programmes Free fruit in the office Free onsite car parking Working Hours 37.5 per week Monday - Friday Hybrid working policy 2 days from home each week should you want to KINTO UK is an equal opportunities employer. We welcome applications from anyone who is excited by the opportunity of joining us and will thoroughly consider all applications without attention to ethnicity, religion, sexual orientation, gender, identity, family or parental status, national origin, veteran, neurodiversity status or disability status. Our Recruitment Process At KINTO we value everyone and are pleased to be recognised as a Disability Confident Employer, which is a national standard that ensures our processes are accessible to all. Everyone is unique, and that means what works for some may not work for everyone. When it comes to recruitment, please do let us know if we can adjust our process to be meet your accessibility needs. Some examples of how we might be able to help are listed below: Providing a copy of interview questions before the interview Organising a time and location that best suits you Allowing additional time for the assessment and interview We are happy to review any adjustment on a case-by-case basis, so please let us know how we can support you to be your best self. On the job training will be provided, we recognise we all learn differently, and we want to ensure that our training will suit your learning style. We are open to talking to you about how we can make learning your new role in the most positive way.

Overview At Moody's, we unite the brightest minds to turn today's risks into tomorrow's opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are-with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. We are looking for a results-driven Sales Representative to join our Digital Insights team, focused on accelerating revenue growth across UK Banking clients. This role combines strategic account management with new business development, leveraging Moody's CreditView - our flagship Credit Research, Ratings, and Analytics solution. The ideal candidate will be a skilled relationship builder and consultative seller, capable of navigating complex sales cycles and collaborating cross-functionally to deliver client value. Responsibilities Drive revenue growth by identifying cross-sell and upsell opportunities within an assigned portfolio of existing accounts, while also initiating and managing new business opportunities from prospecting through to deal closure. Collaborate closely with Relationship Managers to expand CreditView adoption across UK Banking clients, aligning solutions with client needs and strategic priorities. Manage the full sales lifecycle, including prospecting, client engagement, presentations, contract negotiations, and closing. Develop a deep understanding of client organizations and workflows to recommend appropriate products and licensing strategies. Maintain accurate sales forecasts and pipeline updates, providing regular reporting to management. Partner with internal teams including Product Strategy, Marketing, and other stakeholders to support sales efforts and promote Moody's solutions effectively. Represent Moody's at industry events and client meetings, with up to 50% travel required; hybrid working flexibility is provided. Qualifications Bachelor's degree in Finance, Economics, or a related field required. 7+ years of successful sales experience within a research, data, or analytics vendor, preferably selling to financial market participants. Proven ability to sell using a consultative, solutions-based approach and influence key decision-makers throughout the sales cycle. Strong presentation, negotiation, and relationship management skills. Excellent verbal and written communication skills; fluency in English is essential, with additional European languages considered an asset. Creative problem-solving abilities and a proactive approach to diagnosing client needs and delivering tailored solutions. Ability to manage multiple priorities under tight deadlines, both independently and collaboratively, with high attention to detail. Moody's is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law. Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody's Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.

Head of Sales, UGG (UK & IRL) page is loaded Head of Sales, UGG (UK & IRL)remote type: Hybridlocations: London, Englandtime type: Full timeposted on: Posted Todayjob requisition id: 19423 Head of Sales - UGG (UK & IRL) At Deckers Brands, Together, Every Step is a promise kept that every employee could bring their authentic self, is valued and supported, as a whole person, at work and beyond. Together, Every Step is how we continue to deliver exceptional business results, experience an amazing place to work, and have a positive impact on the communities and world around us. COME AS YOU ARE We believe that the company you build is defined by the company you keep. We believe that a diverse, inclusive culture drives creativity and success. We believe that open hearts and minds together can unleash the potential of a brilliant mix of people-in every corner of Deckers. We strive to create a workplace that values ALL people, where we embrace differences, and everyone feels empowered to bring their full, authentic selves to work. Because the more perspectives we share, the better we can be. The Role: As the Head of Sales, you are responsible for the long-term strategic growth of the UGG brand within the UK & Ireland. You will develop and maintain strong relationships with Senior Business Partners and Buying Directors of Non-Strategic Accounts within the country market and successfully lead, coach, and manage the country's sales team. You will manage back and across the EMEA business and Global teams in the US, requiring good interpersonal skills to navigate complex organizational matrix: organizational understanding, strong negotiating skills, and a high level of patience and professionalism. Your Impact: Set the strategic plan for the market and manage the achievement of the overall sales plan and key business goals across the brand and the market Develop and control the sales in the country in line with the brand building guidelines Oversee the execution and preparation of the seasonal product forecasts for all accounts Develop the profitability of the business with all accounts, manage and collate sales information through to the Head of Wholesale EMEA Partner with the Marketing Manager to ensure strategic marketing requirements are executed, including key priorities are focused and executed on time and in plan Accountable for all forward order and in-season business, in line with season targets and delivered via close appreciation of sell-through and inventory holding Develop and maintain productive, effective, and professional relationships with peers, superiors, auditors, and others Represent the company in a positive and supportive manner at all times In collaboration with HR, ensure that talent is developed within the sales team creating positive succession planning Who You Are: A team player, who thrives working in a cross functional collaborative environment Excellent communicator and strong negotiator Understanding of local market consumers, cultural environment, and commercial needs Passionate about the industry We would Love to Hear from People with: Strong National Sales/Marketing Experience Proven substantial sales management experience Footwear / Fashion / Beauty experience is highly beneficial Excellent understanding of fashion culture Proven track record in brand management and successful sales development Ability to balance long-term strategic planning with day-to-day execution Ability to navigate a global organization and collaborate across multiple functions Willingness to travel within the local market What We Will Give You: (not all applicable for every role) Competitive Pay and Bonuses - We've created a variety of competitive compensation programs to foster career development, reward success and to show our employees just how much they're valued. Generous Holidays + Bank Holidays & some time away from work - on top of generous holiday allowance, we can generally take advantage of half day Fridays providing our work is finished for the week. Extras, discounts, perks & volunteering opportunities - Being a valued member of the Deckers Brands team means more than just a pay-check. From generous discounts to community-based programs, we offer a variety of cool extras. Growth and Development - Deckers Brands was built on the idea of pursuing passion. That's why we offer extensive opportunities and support for personal and professional development including Global Mentorship Programme Hybrid & Flexible Working Environment Equal Employment Opportunity Diversity and inclusion are key to our success. We are proud to be an equal opportunity employer and our employees are people with different strengths, experiences and backgrounds who share a passion for our brands. We welcome qualified applicants embracing their race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, mental or physical disability, medical condition and all of the other beautiful parts of your identity.