Sales Administrator

Country: United Kingdom
City: Reading
Req ID: 516636
Job Type: Full Time
Workplace Type: Onsite
Seniority Level: Entry Level

At Filoform, our purpose is to create innovative solutions that make the energy & telecommunications industry safer, more efficient, and more sustainable. We are a leading manufacturer of sealing and protection products, with a reputation for quality and reliability that spans decades. Based in the United Kingdom, Netherlands and Germany, our key values include stability, responsibility, and creativity. We believe that these values are essential to our success and are reflected in everything we do.

We are committed to providing stable, long lasting solutions that meet the needs of our customers. Our products are designed to withstand the toughest conditions and provide reliable performance year after year.

We take our responsibility to our customers, our employees, and the environment seriously. We are committed to sustainable practices and always strive to minimize our impact on the planet. We are constantly pushing the boundaries of innovation, developing new products and solutions that help our customers work smarter, not harder. We believe that creativity is essential to staying ahead in a rapidly changing industry.

We have a team of experienced professionals who are passionate about what they do and are always looking for new ways to improve our products and processes. We believe that collaboration is key to success, and we work closely with our customers to ensure that our products meet their specific needs.

Join a high growth, global business with over £200m+ in revenue, operating across the UK, Ireland, Netherlands, France, and Germany. We specialise in manufacturing solutions that simplify complex infrastructure projects, providing innovative and sustainable products to international clients.

Our market-leading brands-Cubis Systems, NAL, and FILOform-offer smart, safe, and sustainable solutions across various construction sectors. Through innovation, we empower our partners to enhance efficiency and safety with pioneering products designed for simplicity, speed, and reliability.

Together, we are transforming the way our world is built, collaborating on breakthrough ideas that deliver tomorrow's solutions today.

The Sales Administrator supports the sales team by handling administrative tasks, coordinating sales activities, and ensuring smooth communication between sales, customers, and internal departments. This role is essential helping the sales team operate efficiently and meet business goals. The successful candidate will have the following responsibilities:

• Assist the sales team in managing daily sales activities and customer inquiries
• Prepare and process sales orders, quotes, and contracts
• Maintain accurate and up-to-date sales records and databases
• Serve as point of contact between the sales team, customers, and other departments such as marketing and logistics
• Coordinate with internal teams to ensure timely delivery of products and services
• Generate sales reports, track sales performance, and update management on sale targets
• Maintain accurate records of client communications, orders, and returns
• Provide a point of contact for all customers seeking quotations, and information on our range of products or order updates and to act as sales support for the external based commercial teams
• Optimise the commercial performance of the business in conjunction with the wider commercial team
• Identify key trends, opportunities and risks for the business
• Identify new business targets and key accounts
• Gain commitment and trust for Filoform to work in partnership with clients
• Provide market information feedback to the Marketing and Product Development departments directly and via CRM system
• Ensure a smooth and timely sales process to include the return of quotations, order acknowledgements and production information
• Accurate pricing to maximise profitability in conjunction within estimating department
• Assist with the preparation of forecasts and reporting both to the business and customers

• High level of accuracy and attention to detail
• Proficiency in Microsoft Office (Excel, Word, PowerPoint)
• Experience with CRM software
• Excellent communication and interpersonal skillsCustomer focussed while able to balance multiple stakeholders
• Experience with ERP systems is desirable
• A minimum of five GCSEs, including English or Mathematics, or equivalent
• Experience working in a busy sales office with a mix between account management and identifying and delivering new business opportunities

• Company pension contribution
• A range of healthcare options
• Competitive holidays, including Christmas shutdown
• Employee Committees for Health & Wellbeing and Inclusion & Diversity
• Employee referral programme
• Enhanced Family friendly policies
• Career development opportunities across IPE and the wider CRH Group

Filoform is an equal opportunity employer, which values differences in our people. We welcome applicants from diverse backgrounds, and we provide equality through our career development opportunities regardless of race, gender, sexual orientation, religious beliefs, nationality, age, and disability.

CRH (NYSE: CRH, LSE: CRH) is the leading provider of building materials solutions that build, connect and improve our world. Employing c.78,500 people at c.3,390 operating locations in 28 countries, CRH has market leadership positions in both North America and Europe. As the essential partner for transportation and critical utility infrastructure projects, complex non-residential construction and outdoor living solutions, CRH's unique offering of materials, products and value added services helps to deliver a more resilient and sustainable built environment. The company is ranked among sector leaders by Environmental, Social and Governance (ESG) rating agencies. A Fortune 500 company, CRH's shares are listed on the NYSE and LSE.