Danish Crown A/S
Bristol, Gloucestershire
Why come to Danish Crown? Here's a few reasons for you to think about. 28 days holiday plus bank holidays - that's 36 days holiday a year Enhanced maternity, paternity, adoption and share parental leave Enhanced company sick pay Company pension scheme Heavily discounted meat for all staff through the staff shop Well-being programmes, with free optional health care cash plans to cover your everyday healthcare costs and which offer a wide range of digital and virtual wellbeing tools to support both your health and the people you care about. Free Employee Assistance Programme for all colleagues and their families Free parking Free hot drinks on site Development opportunities for those that would like to progress in a global business Who is Danish Crown? We are a food company owned by Danish farmers, supplying high-quality food to customers and consumers all over the world. From butchers to business developers, we are more than 26,000 colleagues globally, with over 1,000 in the UK Business Unit. Job summary Supporting the trading arm of the Danish Crown Foodservice division, this role is responsible for all elements of the supply chain from procuring market-leading products and brands, managing inventories / distribution and value maximisation through strategic market placement. The post holder will build a customer base from scratch, taking full ownership of our trading arm targeting Wholesale and Foodservice businesses throughout the UK. Responsibilities Business Development Identify and pursue new business opportunities, including cold-calling and attending trade exhibitions to expand customer base Develop and implement strategic sales plans to meet monthly and annual sales targets Conduct market research to stay informed about industry trends, competitor activities and customer needs Client Relationship Management Build and maintain strong relationships with existing clients, ensuring high levels of customer satisfaction Act as the primary point of contact for key accounts, conducting regular performance reviews and addressing client needs Sales Execution Present products or services in a structured and professional manner to potential customers Negotiate contracts, pricing and delivery terms with buyers and managers to close deals Monitor sales performance metrics, aiming to meet or exceed quotas Reporting and Analysis Prepare detailed sales forecasts, market activity reports and financial analysis to inform decision-making Provide feedback on customer preferences and market trends to support product development and marketing strategies Collaboration Work closely with internal teams (e.g., product, marketing, operations) to ensure seamless project implementation and alignment with customer expectations Deliver initiatives in line with key customers and Danish Crown strategy Requirements You must be based in the UK in a suitable location to visit Danish Croiwn sites regularly and maximise customer visits across the country where appropriate 10+ years of proven commercial trading experience with ability to work independently in a competitive environment and a strong track record of meeting or exceeding targets An established network in the UK market, preferably within a National or Regional Foodservice trading environment Strong commercial awareness with the ability to analyse financial data (e.g., profit margins) Excellent communication, negotiation and interpersonal skills to build trust with clients and stakeholders Proficiency in using digital tools such as CRM software for managing client data effectively Proficiency in Microsoft office suite (Word, Excel, Powerpoint, Access) A founder's mindset - you are proactive, resourceful, self-sufficient and excited to take ownership in a start-up environment Works collaboratively with others Drives vision and purpose Generates enthusiasm in others Balances own interests and others Seeks to understand different perspectives and include others Identifies and seizes new opportunities Displays a can do attitude even in challenging situations Persists in accomplishing objectives despite obstacles and set backs Quickly and decisively takes action in fast changing, unpredictable situations Shows initiative in demanding situations Sets demanding goals and has high standards Learns quickly in new situations Experiments to find new solutions Follows through on commitments Views mistakes as opportunities to learn Seeks new approaches to solve problems Seeks assignments that stretch themselves beyond comfort zone Gains trust and confidence of others easily Models high standards of honesty and integrity Demonstrates behaviour aligned with company values Leads by example Creates a positive and motivating work environment
Why come to Danish Crown? Here's a few reasons for you to think about. 28 days holiday plus bank holidays - that's 36 days holiday a year Enhanced maternity, paternity, adoption and share parental leave Enhanced company sick pay Company pension scheme Heavily discounted meat for all staff through the staff shop Well-being programmes, with free optional health care cash plans to cover your everyday healthcare costs and which offer a wide range of digital and virtual wellbeing tools to support both your health and the people you care about. Free Employee Assistance Programme for all colleagues and their families Free parking Free hot drinks on site Development opportunities for those that would like to progress in a global business Who is Danish Crown? We are a food company owned by Danish farmers, supplying high-quality food to customers and consumers all over the world. From butchers to business developers, we are more than 26,000 colleagues globally, with over 1,000 in the UK Business Unit. Job summary Supporting the trading arm of the Danish Crown Foodservice division, this role is responsible for all elements of the supply chain from procuring market-leading products and brands, managing inventories / distribution and value maximisation through strategic market placement. The post holder will build a customer base from scratch, taking full ownership of our trading arm targeting Wholesale and Foodservice businesses throughout the UK. Responsibilities Business Development Identify and pursue new business opportunities, including cold-calling and attending trade exhibitions to expand customer base Develop and implement strategic sales plans to meet monthly and annual sales targets Conduct market research to stay informed about industry trends, competitor activities and customer needs Client Relationship Management Build and maintain strong relationships with existing clients, ensuring high levels of customer satisfaction Act as the primary point of contact for key accounts, conducting regular performance reviews and addressing client needs Sales Execution Present products or services in a structured and professional manner to potential customers Negotiate contracts, pricing and delivery terms with buyers and managers to close deals Monitor sales performance metrics, aiming to meet or exceed quotas Reporting and Analysis Prepare detailed sales forecasts, market activity reports and financial analysis to inform decision-making Provide feedback on customer preferences and market trends to support product development and marketing strategies Collaboration Work closely with internal teams (e.g., product, marketing, operations) to ensure seamless project implementation and alignment with customer expectations Deliver initiatives in line with key customers and Danish Crown strategy Requirements You must be based in the UK in a suitable location to visit Danish Croiwn sites regularly and maximise customer visits across the country where appropriate 10+ years of proven commercial trading experience with ability to work independently in a competitive environment and a strong track record of meeting or exceeding targets An established network in the UK market, preferably within a National or Regional Foodservice trading environment Strong commercial awareness with the ability to analyse financial data (e.g., profit margins) Excellent communication, negotiation and interpersonal skills to build trust with clients and stakeholders Proficiency in using digital tools such as CRM software for managing client data effectively Proficiency in Microsoft office suite (Word, Excel, Powerpoint, Access) A founder's mindset - you are proactive, resourceful, self-sufficient and excited to take ownership in a start-up environment Works collaboratively with others Drives vision and purpose Generates enthusiasm in others Balances own interests and others Seeks to understand different perspectives and include others Identifies and seizes new opportunities Displays a can do attitude even in challenging situations Persists in accomplishing objectives despite obstacles and set backs Quickly and decisively takes action in fast changing, unpredictable situations Shows initiative in demanding situations Sets demanding goals and has high standards Learns quickly in new situations Experiments to find new solutions Follows through on commitments Views mistakes as opportunities to learn Seeks new approaches to solve problems Seeks assignments that stretch themselves beyond comfort zone Gains trust and confidence of others easily Models high standards of honesty and integrity Demonstrates behaviour aligned with company values Leads by example Creates a positive and motivating work environment
HRA Global
Job Title: Customer Development Manager Location: Home based plus, weekly time spent in London (Head Office), UK-wide Travel Contract: 1 Year Fixed Term Contract (with view to extension) Overview: HRA Global are working on behalf of one of our key clients, a large international Dairy Co-operative, to recruit a Customer Development Manager. You will be employed by HRA Global, but you will be reporting directly to our client's Business Unit Lead to help develop wholesaler relationships that drive new food service channel opportunities and sales for their range of products and brands. HRA Global will support you during your contract and provide access to our team and range of expertise in insights and strategy. Purpose of the job: As a Customer Development Manager, you will play a pivotal role in expanding this well-known dairy brand's footprint across the UK. You will be responsible for developing and maintaining relationships with wholesalers, specifically Bidfoods and Brakes, in order to increase listings with their clients and open up new business opportunities. This role requires an in-depth knowledge of this sector and you must be a strategic and quick thinker, with a passion for customer development and negotiation. Whilst some of your time will be spent home-working, you will also be expected to work at our client's head office in London, in order to connect with the wider team, and you will need to travel across the UK as required to meet suppliers and potential targets. The ideal candidate will demonstrate strong leadership in creating and executing business strategies, developing long-term partnerships, negotiating commercial terms, and increasing market share within the competitive dairy sector. Key Responsibilities: Open New Sales Channels: Identify and evaluate new distribution channels and opportunities, to expand market reach and increase brand presence. Develop and implement strategies to penetrate these channels, ensuring alignment with overall business goals and maximising revenue potential Grow Market Share: Identify and develop growth opportunities within the UK market by expanding into new territories and developing strategic partnerships with key customers and building physical distribution, availability and visibility of the client's products Develop New Accounts: Proactively seek out and establish relationships to expand our customer base and increase revenues. Account Management & Strategy: Create and execute bespoke account plans and activation programmes for key customers, focusing on long-term partnership growth and profitability Range Portfolio & Promotions: Collaborate with customers to agree on effective product range portfolios and implement promotional strategies that drive sales while ensuring brand integrity. Negotiate Contracts: Lead commercial negotiations with customers ensuring mutually beneficial agreements Sales Data Analysis: Regularly analyse sales performance data to identify trends, measure the success of promotional activities, and inform decision-making for future business development. Ensure Strong Margins: Monitor pricing, promotional investments and cost structures Customer Relationship Management: Build and maintain strong relationships with both internal and external stakeholders, ensuring the highest levels of customer satisfaction and collaboration. Cross-functional Collaboration: Work closely with internal teams, including marketing, supply chain, and product development, to ensure alignment and effective delivery of account objectives. Travel & On-Site Client Visits: Frequently travel across the UK to meet with clients, attend business reviews, and represent the company at trade shows and industry events as necessary. Person Specification: Experience & Skills: National Account Management Experience: Demonstrated success in managing large national & regional accounts, ideally within the FMCG or dairy sector (though experience in other sectors will be considered). Channel experience: the ideal candidate will have direct experience of opening up and maintaining contracts with wholesaler and foodservice channels Strategic Planning: Strong experience in developing and executing strategic account plans that deliver against sales, profitability, and growth targets. Sales & Negotiation Expertise: Proven track record of negotiating and securing commercial deals, with the ability to build win-win partnerships. Commercial Acumen: Strong understanding of key business drivers and ability to analyse financial data to inform commercial decisions. Customer Relationship Management: Demonstrated ability to build and maintain effective, long-term relationships with key customers at all levels of the business. Excellent Communication Skills: Clear and persuasive communicator, both written and verbal, with strong presentation and influencing skills. Analytical Thinking : Strong analytical skills with the ability to interpret sales data, identify trends, and make data-driven recommendations. Resilience, Tenacity & Perseverance: Demonstrated ability to influence and build new relationships, overcoming challenges and setbacks to drive successful outcomes. Adaptability & Flexibility: Able to work in a fast-paced, dynamic environment with a willingness to travel across the UK as required. Cross-functional Collaboration: Comfortable working with internal teams across various functions (sales, marketing, supply chain) to deliver against customer needs. Self-Motivated & Goal-Oriented: Able to work independently, remotely, and as part of a team, with a focus on achieving and exceeding targets. Travel Requirement: Willingness to travel extensively across the UK, including frequent overnight stays where necessary. You must have a valid UK driving license and access to a car. Preferred Qualifications: Bachelor's degree in Business, Marketing, or a related field (or equivalent experience). Certifications such as Strategic Sales Management, Business Analytics, Negotiation Mastery or Communication is desirable but not essential Remuneration package: This role offers a competitive salary of between £55-65K (depending on experience) and includes pension contributions, car and phone data allowance All reasonable travel and subsistence expenses will be reimbursed Application Process: Applicants that include a cover letter will be prioritised. Closing date 7 March 2025 First round 30-minute interviews will be online with HRA Global. You will be asked to discuss a situation (using the STAR) where you applied a consultative rather than transactional approach to selling. Shortlisted candidates will be interviewed online by our client's Business Unit Lead mid to end March A small selection of candidates will be invited to a face-to-face interview with our client in London end March/beginning April The successful recruit will need to provide evidence of a right to work in the UK along with 2 industry references Note: Access to a car that you can use for work purposes and a full UK Driving license is essential for this role as you will be expected travel About HRA Global: HRA Global is a strategy and management consultancy, born out of a love and a desire to improve and innovate the global food and drink industry. We work up and down the value chain using strong project management, commercial analysis and market research capabilities. Our client base includes brands, retailers, producers and processors in over 20 countries worldwide.
Job Title: Customer Development Manager Location: Home based plus, weekly time spent in London (Head Office), UK-wide Travel Contract: 1 Year Fixed Term Contract (with view to extension) Overview: HRA Global are working on behalf of one of our key clients, a large international Dairy Co-operative, to recruit a Customer Development Manager. You will be employed by HRA Global, but you will be reporting directly to our client's Business Unit Lead to help develop wholesaler relationships that drive new food service channel opportunities and sales for their range of products and brands. HRA Global will support you during your contract and provide access to our team and range of expertise in insights and strategy. Purpose of the job: As a Customer Development Manager, you will play a pivotal role in expanding this well-known dairy brand's footprint across the UK. You will be responsible for developing and maintaining relationships with wholesalers, specifically Bidfoods and Brakes, in order to increase listings with their clients and open up new business opportunities. This role requires an in-depth knowledge of this sector and you must be a strategic and quick thinker, with a passion for customer development and negotiation. Whilst some of your time will be spent home-working, you will also be expected to work at our client's head office in London, in order to connect with the wider team, and you will need to travel across the UK as required to meet suppliers and potential targets. The ideal candidate will demonstrate strong leadership in creating and executing business strategies, developing long-term partnerships, negotiating commercial terms, and increasing market share within the competitive dairy sector. Key Responsibilities: Open New Sales Channels: Identify and evaluate new distribution channels and opportunities, to expand market reach and increase brand presence. Develop and implement strategies to penetrate these channels, ensuring alignment with overall business goals and maximising revenue potential Grow Market Share: Identify and develop growth opportunities within the UK market by expanding into new territories and developing strategic partnerships with key customers and building physical distribution, availability and visibility of the client's products Develop New Accounts: Proactively seek out and establish relationships to expand our customer base and increase revenues. Account Management & Strategy: Create and execute bespoke account plans and activation programmes for key customers, focusing on long-term partnership growth and profitability Range Portfolio & Promotions: Collaborate with customers to agree on effective product range portfolios and implement promotional strategies that drive sales while ensuring brand integrity. Negotiate Contracts: Lead commercial negotiations with customers ensuring mutually beneficial agreements Sales Data Analysis: Regularly analyse sales performance data to identify trends, measure the success of promotional activities, and inform decision-making for future business development. Ensure Strong Margins: Monitor pricing, promotional investments and cost structures Customer Relationship Management: Build and maintain strong relationships with both internal and external stakeholders, ensuring the highest levels of customer satisfaction and collaboration. Cross-functional Collaboration: Work closely with internal teams, including marketing, supply chain, and product development, to ensure alignment and effective delivery of account objectives. Travel & On-Site Client Visits: Frequently travel across the UK to meet with clients, attend business reviews, and represent the company at trade shows and industry events as necessary. Person Specification: Experience & Skills: National Account Management Experience: Demonstrated success in managing large national & regional accounts, ideally within the FMCG or dairy sector (though experience in other sectors will be considered). Channel experience: the ideal candidate will have direct experience of opening up and maintaining contracts with wholesaler and foodservice channels Strategic Planning: Strong experience in developing and executing strategic account plans that deliver against sales, profitability, and growth targets. Sales & Negotiation Expertise: Proven track record of negotiating and securing commercial deals, with the ability to build win-win partnerships. Commercial Acumen: Strong understanding of key business drivers and ability to analyse financial data to inform commercial decisions. Customer Relationship Management: Demonstrated ability to build and maintain effective, long-term relationships with key customers at all levels of the business. Excellent Communication Skills: Clear and persuasive communicator, both written and verbal, with strong presentation and influencing skills. Analytical Thinking : Strong analytical skills with the ability to interpret sales data, identify trends, and make data-driven recommendations. Resilience, Tenacity & Perseverance: Demonstrated ability to influence and build new relationships, overcoming challenges and setbacks to drive successful outcomes. Adaptability & Flexibility: Able to work in a fast-paced, dynamic environment with a willingness to travel across the UK as required. Cross-functional Collaboration: Comfortable working with internal teams across various functions (sales, marketing, supply chain) to deliver against customer needs. Self-Motivated & Goal-Oriented: Able to work independently, remotely, and as part of a team, with a focus on achieving and exceeding targets. Travel Requirement: Willingness to travel extensively across the UK, including frequent overnight stays where necessary. You must have a valid UK driving license and access to a car. Preferred Qualifications: Bachelor's degree in Business, Marketing, or a related field (or equivalent experience). Certifications such as Strategic Sales Management, Business Analytics, Negotiation Mastery or Communication is desirable but not essential Remuneration package: This role offers a competitive salary of between £55-65K (depending on experience) and includes pension contributions, car and phone data allowance All reasonable travel and subsistence expenses will be reimbursed Application Process: Applicants that include a cover letter will be prioritised. Closing date 7 March 2025 First round 30-minute interviews will be online with HRA Global. You will be asked to discuss a situation (using the STAR) where you applied a consultative rather than transactional approach to selling. Shortlisted candidates will be interviewed online by our client's Business Unit Lead mid to end March A small selection of candidates will be invited to a face-to-face interview with our client in London end March/beginning April The successful recruit will need to provide evidence of a right to work in the UK along with 2 industry references Note: Access to a car that you can use for work purposes and a full UK Driving license is essential for this role as you will be expected travel About HRA Global: HRA Global is a strategy and management consultancy, born out of a love and a desire to improve and innovate the global food and drink industry. We work up and down the value chain using strong project management, commercial analysis and market research capabilities. Our client base includes brands, retailers, producers and processors in over 20 countries worldwide.
