Astute's Nuclear Team are exclusively partnered with an industry leader in industrial services solutions and hazardous waste management across the UK to recruit a Business Development Manager to join their Industrial Services division in the Midlands. The Business Development Manager role comes with a salary of up to 55,000 per annum plus a car allowance, bonus and many other benefits. In this role, you will drive business development from securing new enquiries to handover to operations, ensuring high-quality service delivery across the UK, with particular emphasis in the Midlands. If you're a Business Development Manager with experience within the Industrial Services sector (particiularly jet vac's, high pressure water jetting, disab's, tank cleaning etc), then submit your CV to apply today. Responsibilities and duties: Reporting to the Regional Commercial Manager you will: Key Responsibilities: Drive business development for key business growth within the industrial services sector, targeting both new and existing clients, using proactive techniques like cold calling and outreach to offer a broad range of industrial services, including waste removal and infrastructure cleaning solutions. Maintain a strong pipeline of new business opportunities and contribute to the company business plan. Foster strong customer relationships by ensuring high service standards, addressing non-conformances, and providing timely feedback. Maximise margins on projects and ensure continuity of work for the business teams. Collaborate across divisions to identify other opportunities, especially within waste treatment and disposal through other sites across the business group. Collaborate with Account Managers, Admin Staff, and Operations to ensure seamless service delivery and contract management. Manage the tender process, including document reviews, financial analysis, and ensuring compliance with Tender Governance procedures. Monitor market trends, competitors, and relevant industry developments to inform business strategy. Manage projects, inquiries, and customer communications while ensuring compliance with health, safety, and environmental standards. Promote a safety-first culture and actively contribute to the company's health, safety, and environmental initiatives. Represent the business at stakeholder events and ensure compliance with company policies, including security, data protection, and equal opportunities. This is an exciting opportunity for a driven professional with experience in industrial services and business development to join a dynamic and growing team. Professional qualifications: We are looking for someone with the following: Technical expertise in industrial services and hazardous/chemical waste solutions, with previous experience in the sector. Proven ability to manage customer accounts and their associated sales revenue. Strong commercial acumen, a track record of profitable new business, and a commitment to high levels of customer service, along with a full UK driving licence. Degree qualified or proven sector experience in business development and sales in industrial services or hazardous wastes management. Personal skills The Business Development Manager role would suit someone who has: Flexibility to accommodate overnight stays, early starts, and late finishes to meet client and business needs. Proven track record in driving profitable new business while maintaining high levels of customer service. Strong logistics knowledge, including experience with transport booking and vehicle requirements for contracts. Expertise in H&S industry regulations, environmental compliance, and managing contaminated soils within construction waste. Skilled in cold calling, negotiating, and executing deals at both strategic and tactical levels, with experience in managing projects and business processes. Salary and benefits of the Business Development Manager role Salary up to 55,000 DOE Car allowance Bonus based on company and personal performance Life assurance Pension Progression plan Astute People are acting as an employment agency in relation to this vacancy. We do not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and comply with all relevant UK legislation. We encourage applications from individuals from all backgrounds but candidates must be able to demonstrate their ability to work in the UK. Astute is also committed to the government's Disability Confident Employer initiative. We endeavour to get back to everyone, however, if you have not heard anything after 7 days, please consider your application unsuccessful.
Oct 24, 2025
Full time
Astute's Nuclear Team are exclusively partnered with an industry leader in industrial services solutions and hazardous waste management across the UK to recruit a Business Development Manager to join their Industrial Services division in the Midlands. The Business Development Manager role comes with a salary of up to 55,000 per annum plus a car allowance, bonus and many other benefits. In this role, you will drive business development from securing new enquiries to handover to operations, ensuring high-quality service delivery across the UK, with particular emphasis in the Midlands. If you're a Business Development Manager with experience within the Industrial Services sector (particiularly jet vac's, high pressure water jetting, disab's, tank cleaning etc), then submit your CV to apply today. Responsibilities and duties: Reporting to the Regional Commercial Manager you will: Key Responsibilities: Drive business development for key business growth within the industrial services sector, targeting both new and existing clients, using proactive techniques like cold calling and outreach to offer a broad range of industrial services, including waste removal and infrastructure cleaning solutions. Maintain a strong pipeline of new business opportunities and contribute to the company business plan. Foster strong customer relationships by ensuring high service standards, addressing non-conformances, and providing timely feedback. Maximise margins on projects and ensure continuity of work for the business teams. Collaborate across divisions to identify other opportunities, especially within waste treatment and disposal through other sites across the business group. Collaborate with Account Managers, Admin Staff, and Operations to ensure seamless service delivery and contract management. Manage the tender process, including document reviews, financial analysis, and ensuring compliance with Tender Governance procedures. Monitor market trends, competitors, and relevant industry developments to inform business strategy. Manage projects, inquiries, and customer communications while ensuring compliance with health, safety, and environmental standards. Promote a safety-first culture and actively contribute to the company's health, safety, and environmental initiatives. Represent the business at stakeholder events and ensure compliance with company policies, including security, data protection, and equal opportunities. This is an exciting opportunity for a driven professional with experience in industrial services and business development to join a dynamic and growing team. Professional qualifications: We are looking for someone with the following: Technical expertise in industrial services and hazardous/chemical waste solutions, with previous experience in the sector. Proven ability to manage customer accounts and their associated sales revenue. Strong commercial acumen, a track record of profitable new business, and a commitment to high levels of customer service, along with a full UK driving licence. Degree qualified or proven sector experience in business development and sales in industrial services or hazardous wastes management. Personal skills The Business Development Manager role would suit someone who has: Flexibility to accommodate overnight stays, early starts, and late finishes to meet client and business needs. Proven track record in driving profitable new business while maintaining high levels of customer service. Strong logistics knowledge, including experience with transport booking and vehicle requirements for contracts. Expertise in H&S industry regulations, environmental compliance, and managing contaminated soils within construction waste. Skilled in cold calling, negotiating, and executing deals at both strategic and tactical levels, with experience in managing projects and business processes. Salary and benefits of the Business Development Manager role Salary up to 55,000 DOE Car allowance Bonus based on company and personal performance Life assurance Pension Progression plan Astute People are acting as an employment agency in relation to this vacancy. We do not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and comply with all relevant UK legislation. We encourage applications from individuals from all backgrounds but candidates must be able to demonstrate their ability to work in the UK. Astute is also committed to the government's Disability Confident Employer initiative. We endeavour to get back to everyone, however, if you have not heard anything after 7 days, please consider your application unsuccessful.
We are seeking a highly experienced Key Account Manager with a strong background in cleaning equipment sales and experience within the Facilities Management (FM) sector. You will join a highly successful, global market leading brand. The role is field based working with clients maintaining and building the customer base effectively meeting customer needs. The role is full time and permanent offering a competitive salary and generous bonus structure. Being a national role ideal location would be centrally based with easy access to the motorway network. Purpose of the role: To drive sales growth and profitability through effective account management developing and maintaining strategic partnerships with key clients. Gaining a deep understanding of the customer needs, market insights with a consultative approach as a trusted partner. Key Accountabilities for the Key Account Manager: Achieve sales target managing your account portfolio with product mix, margin and turnover Develop strategic plans to grow and manage accounts ensuring sustainable profit Assess and tactically grow account spend Proactively identify and secure new key accounts within the FM sector Build, nurture and develop strong relationships with key stakeholders to maximise opportunity Work closely with internal teams to ensure effective communication and an efficient process Contribute to contract renewal dates, best practice and knowledge sharing to support continuous improvement Participate in key account decision making, projects, new product launches, negotiations Develop and maintain strong relationships with all internal teams to optimise efficiencies Develop a qualified pipeline Review and produce monthly reports on KPIs, trading, forecasting Key Skills Required for the Key Account Manager Role: Experience in a national key account role with cleaning equipment Experience within Facilities Management sector High levels of customer service Experience in understanding procurement cycle would be an advantage Excellent negotiation and influencing skills Confident communication skills Ability to establish and nurture client relationships High levels of own initiative, energy and drive What's in it for you? You will receive a comprehensive induction plan to the company and role with plenty of support. The role offers a competitive salary and generous bonus structure, company car, 26 days holidays plus bank holidays, progression opportunities, volunteer days, pension scheme, end of year discretionary bonus, health plan, critical illness cover, sick pay, staff discounts, social events, and more! This is a great opportunity to join a market leader and very stable company, who offers an amazing culture and progression opportunities. The offices are modern bright and offer great facilities.
Oct 24, 2025
Full time
We are seeking a highly experienced Key Account Manager with a strong background in cleaning equipment sales and experience within the Facilities Management (FM) sector. You will join a highly successful, global market leading brand. The role is field based working with clients maintaining and building the customer base effectively meeting customer needs. The role is full time and permanent offering a competitive salary and generous bonus structure. Being a national role ideal location would be centrally based with easy access to the motorway network. Purpose of the role: To drive sales growth and profitability through effective account management developing and maintaining strategic partnerships with key clients. Gaining a deep understanding of the customer needs, market insights with a consultative approach as a trusted partner. Key Accountabilities for the Key Account Manager: Achieve sales target managing your account portfolio with product mix, margin and turnover Develop strategic plans to grow and manage accounts ensuring sustainable profit Assess and tactically grow account spend Proactively identify and secure new key accounts within the FM sector Build, nurture and develop strong relationships with key stakeholders to maximise opportunity Work closely with internal teams to ensure effective communication and an efficient process Contribute to contract renewal dates, best practice and knowledge sharing to support continuous improvement Participate in key account decision making, projects, new product launches, negotiations Develop and maintain strong relationships with all internal teams to optimise efficiencies Develop a qualified pipeline Review and produce monthly reports on KPIs, trading, forecasting Key Skills Required for the Key Account Manager Role: Experience in a national key account role with cleaning equipment Experience within Facilities Management sector High levels of customer service Experience in understanding procurement cycle would be an advantage Excellent negotiation and influencing skills Confident communication skills Ability to establish and nurture client relationships High levels of own initiative, energy and drive What's in it for you? You will receive a comprehensive induction plan to the company and role with plenty of support. The role offers a competitive salary and generous bonus structure, company car, 26 days holidays plus bank holidays, progression opportunities, volunteer days, pension scheme, end of year discretionary bonus, health plan, critical illness cover, sick pay, staff discounts, social events, and more! This is a great opportunity to join a market leader and very stable company, who offers an amazing culture and progression opportunities. The offices are modern bright and offer great facilities.
Remote - Commutable distance into London Working in partnership with the National Relationship Director, the Client Relationship Manager will focus on providing the highest strategic level relationship for one of our commercial real estate and investment clients. The Client Relationship Manager will play a pivotal role in driving strategic performance through on-site support and collaboration with contract and operations staff. This role requires a hands-on approach, combining in-field presence with in-depth business analysis to develop and implement tailored operating strategies for each site across the portfolio. As Client Relationship Manager, you will be responsible for: Being an escalation point of contact for senior members of allocated contracts developing and maintaining relationships at senior level. Delivering in line with contract framework agreement and ensuring we achieve all goals as agreed and outlined within the contract and tender submission. Overall accountability of budgets/finance delivery including the requirement to complete annual budget reviews with all relevant stakeholders Ensuring consistency of high Service Delivery and high QA/KPI scores, across the entire portfolio of all allocated locations. Ensure alignment between client objectives and Churchill's operational delivery, ESG commitments, and commercial performance. Undertaking site visits as required to assess standards and quality audit scores. Ensuring that all regional teams are adhering to client-specific requirements aside of KPIs. As Client Relationship Manager, you will have: Previous senior management experience within a prestigious FM, Sales or B2B environment . Exceptional ability to create relationships and communicate at all levels including Director and MD level, whilst not letting this compromise ability to make and take necessary action. Proactive, ability to identify possible drops in service at early stages, to eliminate major dips in service occurring. Commercial analysis and resolution proposing capability Ability to multi-task and work in a pressurised environment, able to use time proactively to ensure that potential problems do not surface Proven track record of performance growth within a previous role. A driving licence is required. What we offer you We believe in rewarding talent and creating a workplace where everyone feels valued. Here's what you'll get: Employee Ownership - You are part of our success! 33 days holiday (including bank holidays) Company sick pay Maternity and paternity leave support 24/7 GP access, plus mental health, wellness, financial, and legal support Two paid volunteering days per year - Give back to a cause that matters to you Exclusive perks and discounts - More than 250 deals available Ongoing training and development - From apprenticeships to leadership programs Wellbeing, Diversity & Inclusion - Our Mosaic Committee and Mental Health First Aiders are leading the way Recognition and rewards - Celebrating our shining stars all year round Our Commitment to Inclusion We are committed to creating a workplace where everyone belongs. As an inclusive and equal-opportunity employer, we welcome applicants from all backgrounds and experiences. We believe that diversity drives innovation and excellence, and we strive to build a culture of respect, fairness, and opportunity for all. Reasonable adjustments Please let us know if there are any adjustments, we can make to support you during our recruitment process. We're happy to help Please note: Security clearance (DBS) is required for this role.
Oct 24, 2025
Full time
Remote - Commutable distance into London Working in partnership with the National Relationship Director, the Client Relationship Manager will focus on providing the highest strategic level relationship for one of our commercial real estate and investment clients. The Client Relationship Manager will play a pivotal role in driving strategic performance through on-site support and collaboration with contract and operations staff. This role requires a hands-on approach, combining in-field presence with in-depth business analysis to develop and implement tailored operating strategies for each site across the portfolio. As Client Relationship Manager, you will be responsible for: Being an escalation point of contact for senior members of allocated contracts developing and maintaining relationships at senior level. Delivering in line with contract framework agreement and ensuring we achieve all goals as agreed and outlined within the contract and tender submission. Overall accountability of budgets/finance delivery including the requirement to complete annual budget reviews with all relevant stakeholders Ensuring consistency of high Service Delivery and high QA/KPI scores, across the entire portfolio of all allocated locations. Ensure alignment between client objectives and Churchill's operational delivery, ESG commitments, and commercial performance. Undertaking site visits as required to assess standards and quality audit scores. Ensuring that all regional teams are adhering to client-specific requirements aside of KPIs. As Client Relationship Manager, you will have: Previous senior management experience within a prestigious FM, Sales or B2B environment . Exceptional ability to create relationships and communicate at all levels including Director and MD level, whilst not letting this compromise ability to make and take necessary action. Proactive, ability to identify possible drops in service at early stages, to eliminate major dips in service occurring. Commercial analysis and resolution proposing capability Ability to multi-task and work in a pressurised environment, able to use time proactively to ensure that potential problems do not surface Proven track record of performance growth within a previous role. A driving licence is required. What we offer you We believe in rewarding talent and creating a workplace where everyone feels valued. Here's what you'll get: Employee Ownership - You are part of our success! 33 days holiday (including bank holidays) Company sick pay Maternity and paternity leave support 24/7 GP access, plus mental health, wellness, financial, and legal support Two paid volunteering days per year - Give back to a cause that matters to you Exclusive perks and discounts - More than 250 deals available Ongoing training and development - From apprenticeships to leadership programs Wellbeing, Diversity & Inclusion - Our Mosaic Committee and Mental Health First Aiders are leading the way Recognition and rewards - Celebrating our shining stars all year round Our Commitment to Inclusion We are committed to creating a workplace where everyone belongs. As an inclusive and equal-opportunity employer, we welcome applicants from all backgrounds and experiences. We believe that diversity drives innovation and excellence, and we strive to build a culture of respect, fairness, and opportunity for all. Reasonable adjustments Please let us know if there are any adjustments, we can make to support you during our recruitment process. We're happy to help Please note: Security clearance (DBS) is required for this role.
This is an exciting opportunity to play a key role in the strategic leadership and effective running of South Hampstead High School; the 2022 Independent Girls' School of the Year. The role combines long-term planning with day-to-day oversight of staff and services, optimising resources, and driving service quality that enables staff to focus on the educational mission and smooth running of the school. As Head of Operations, you will be crucial to the efficient delivery of the school's operational functions, providing strategic leadership and operational oversight for a number of key areas, such as facilities management, health and safety, enterprise and commercial development, and operations and events. You will be responsible for managing in house teams and contractors, driving efficiency across various support services, commercialising school facilities, pursuing opportunities for cost savings and service improvements across the school's operational functions, and overseeing the smooth running of the estates, maintenance, cleaning, and security teams. You will also work closely with the Director of Finance and Operations on building projects as well as the Premises Manager on health & safety management across the school. You will sometimes be required to deputise for the Director of Finance and Operations, ensuring continuity of leadership and accountability to keep the school running smoothly. About You You will need successful senior management experience, including experience of strategic planning, people management, administration, financial management, and project management. Experience in property and facilities management and/or site development is essential. You will also need the ability to resolve complex problems and situations, effectively using resources and utilising strategic thinking to ensure compliance with legal, regulatory, and ethical requirements. About the School Working at South Hampstead is stimulating, challenging and fun. Located in leafy Hampstead, with the buzz of central London's cultural life close at hand, the school is very well served by public transport and there are excellent local amenities nearby. The school is part of the GDST, the UK's leading network of independent girls' schools. We offer a variety of benefits, such as: • Competitive salaries and pay progression • Access to extensive professional development opportunities • Training grants for qualifications • Generous pension schemes • Free life assurance benefit • Interest free loans for training, computer purchase loans and travel season ticket loans • A Cycle to Work scheme • Competitive terms and conditions of employment • A discount of up to 50% on fees for children at GDST schools To register your interest please click the apply button. Closing date is Tuesday 4th November 2025 at 9am. Our interview process is designed to give you a clear understanding of our school and the role while allowing us to get to know you better. It consists of two stages: First stage interviews will take place in week commencing 10th November 2025. Final stage interviews will take place on Wednesday 19th November 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the position or if an offer is made and accepted. The school may also conduct online searches (including publicly available social media searches) as part of our recruitment processes. The GDST is committed to diversity, inclusion and real change: a family where every individual is valued, respected and included. We are committed to the safeguarding of children and child protection screening will apply to this post.
Oct 24, 2025
Full time
This is an exciting opportunity to play a key role in the strategic leadership and effective running of South Hampstead High School; the 2022 Independent Girls' School of the Year. The role combines long-term planning with day-to-day oversight of staff and services, optimising resources, and driving service quality that enables staff to focus on the educational mission and smooth running of the school. As Head of Operations, you will be crucial to the efficient delivery of the school's operational functions, providing strategic leadership and operational oversight for a number of key areas, such as facilities management, health and safety, enterprise and commercial development, and operations and events. You will be responsible for managing in house teams and contractors, driving efficiency across various support services, commercialising school facilities, pursuing opportunities for cost savings and service improvements across the school's operational functions, and overseeing the smooth running of the estates, maintenance, cleaning, and security teams. You will also work closely with the Director of Finance and Operations on building projects as well as the Premises Manager on health & safety management across the school. You will sometimes be required to deputise for the Director of Finance and Operations, ensuring continuity of leadership and accountability to keep the school running smoothly. About You You will need successful senior management experience, including experience of strategic planning, people management, administration, financial management, and project management. Experience in property and facilities management and/or site development is essential. You will also need the ability to resolve complex problems and situations, effectively using resources and utilising strategic thinking to ensure compliance with legal, regulatory, and ethical requirements. About the School Working at South Hampstead is stimulating, challenging and fun. Located in leafy Hampstead, with the buzz of central London's cultural life close at hand, the school is very well served by public transport and there are excellent local amenities nearby. The school is part of the GDST, the UK's leading network of independent girls' schools. We offer a variety of benefits, such as: • Competitive salaries and pay progression • Access to extensive professional development opportunities • Training grants for qualifications • Generous pension schemes • Free life assurance benefit • Interest free loans for training, computer purchase loans and travel season ticket loans • A Cycle to Work scheme • Competitive terms and conditions of employment • A discount of up to 50% on fees for children at GDST schools To register your interest please click the apply button. Closing date is Tuesday 4th November 2025 at 9am. Our interview process is designed to give you a clear understanding of our school and the role while allowing us to get to know you better. It consists of two stages: First stage interviews will take place in week commencing 10th November 2025. Final stage interviews will take place on Wednesday 19th November 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the position or if an offer is made and accepted. The school may also conduct online searches (including publicly available social media searches) as part of our recruitment processes. The GDST is committed to diversity, inclusion and real change: a family where every individual is valued, respected and included. We are committed to the safeguarding of children and child protection screening will apply to this post.
Astute's Team are partnered with an industry leader in industrial services solutions and hazardous waste management across the UK to recruit a Business Development Manager to join their Industrial Services division in Hull. We're looking for an experienced Business Development professional with a particular focus on securing new enquiries and promoting their specialist services including tankers, Jet Vacs, Disabs, Hydro-Abrasive Cutting, and associated equipment. The Business Development Manager role comes with a salary of up to 55,000 per annum plus a car allowance, bonus and many other benefits. If you're a Business Development Manager with experience within the Industrial Services or Industrial Cleaning sector, then submit your CV to apply today. Responsibilities and duties of the Business Development Manager role Reporting to the Regional Commercial Manager you will: Drive business development for key business growth within the industrial services sector, targeting both new and existing clients, using proactive techniques like cold calling and outreach to offer a broad range of industrial services, including waste removal and infrastructure cleaning solutions. Maintain a strong pipeline of new business opportunities and contribute to the company business plan. Foster strong customer relationships by ensuring high service standards, addressing non-conformances, and providing timely feedback. Maximise margins on projects and ensure continuity of work for the business teams. Collaborate across divisions to identify other opportunities, especially within waste treatment and disposal through other sites across the business group. Collaborate with Account Managers, Admin Staff, and Operations to ensure seamless service delivery and contract management. Manage the tender process, including document reviews, financial analysis, and ensuring compliance with Tender Governance procedures. Monitor market trends, competitors, and relevant industry developments to inform business strategy. Manage projects, inquiries, and customer communications while ensuring compliance with health, safety, and environmental standards. Promote a safety-first culture and actively contribute to the company's health, safety, and environmental initiatives. Represent the business at stakeholder events and ensure compliance with company policies, including security, data protection, and equal opportunities. This is an exciting opportunity for a driven professional with experience in industrial services and business development to join a dynamic and growing team. Professional qualifications: We are looking for someone with the following: Technical expertise in industrial services and hazardous/chemical waste solutions, with previous experience in the sector. Proven ability to manage customer accounts and their associated sales revenue. Strong commercial acumen, a track record of profitable new business, and a commitment to high levels of customer service, along with a full UK driving licence. Degree qualified or proven sector experience in business development and sales in industrial services or hazardous wastes management. Personal skills The Business Development Manager role would suit someone who has: Flexibility to accommodate overnight stays, early starts, and late finishes to meet client and business needs. Proven track record in driving profitable new business while maintaining high levels of customer service. Strong logistics knowledge, including experience with transport booking and vehicle requirements for contracts. Skilled in cold calling, negotiating, and executing deals at both strategic and tactical levels, with experience in managing projects and business processes. Salary and benefits of the Business Development Manager role Salary up to 55,000 DOE Car allowance Bonus based on company and personal performance Life assurance Pension INDNUC Astute People are acting as an employment agency in relation to this vacancy. We do not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and comply with all relevant UK legislation. We encourage applications from individuals from all backgrounds but candidates must be able to demonstrate their ability to work in the UK. Astute is also committed to the government's Disability Confident Employer initiative. We endeavour to get back to everyone, however, if you have not heard anything after 7 days, please consider your application unsuccessful.
Oct 23, 2025
Full time
Astute's Team are partnered with an industry leader in industrial services solutions and hazardous waste management across the UK to recruit a Business Development Manager to join their Industrial Services division in Hull. We're looking for an experienced Business Development professional with a particular focus on securing new enquiries and promoting their specialist services including tankers, Jet Vacs, Disabs, Hydro-Abrasive Cutting, and associated equipment. The Business Development Manager role comes with a salary of up to 55,000 per annum plus a car allowance, bonus and many other benefits. If you're a Business Development Manager with experience within the Industrial Services or Industrial Cleaning sector, then submit your CV to apply today. Responsibilities and duties of the Business Development Manager role Reporting to the Regional Commercial Manager you will: Drive business development for key business growth within the industrial services sector, targeting both new and existing clients, using proactive techniques like cold calling and outreach to offer a broad range of industrial services, including waste removal and infrastructure cleaning solutions. Maintain a strong pipeline of new business opportunities and contribute to the company business plan. Foster strong customer relationships by ensuring high service standards, addressing non-conformances, and providing timely feedback. Maximise margins on projects and ensure continuity of work for the business teams. Collaborate across divisions to identify other opportunities, especially within waste treatment and disposal through other sites across the business group. Collaborate with Account Managers, Admin Staff, and Operations to ensure seamless service delivery and contract management. Manage the tender process, including document reviews, financial analysis, and ensuring compliance with Tender Governance procedures. Monitor market trends, competitors, and relevant industry developments to inform business strategy. Manage projects, inquiries, and customer communications while ensuring compliance with health, safety, and environmental standards. Promote a safety-first culture and actively contribute to the company's health, safety, and environmental initiatives. Represent the business at stakeholder events and ensure compliance with company policies, including security, data protection, and equal opportunities. This is an exciting opportunity for a driven professional with experience in industrial services and business development to join a dynamic and growing team. Professional qualifications: We are looking for someone with the following: Technical expertise in industrial services and hazardous/chemical waste solutions, with previous experience in the sector. Proven ability to manage customer accounts and their associated sales revenue. Strong commercial acumen, a track record of profitable new business, and a commitment to high levels of customer service, along with a full UK driving licence. Degree qualified or proven sector experience in business development and sales in industrial services or hazardous wastes management. Personal skills The Business Development Manager role would suit someone who has: Flexibility to accommodate overnight stays, early starts, and late finishes to meet client and business needs. Proven track record in driving profitable new business while maintaining high levels of customer service. Strong logistics knowledge, including experience with transport booking and vehicle requirements for contracts. Skilled in cold calling, negotiating, and executing deals at both strategic and tactical levels, with experience in managing projects and business processes. Salary and benefits of the Business Development Manager role Salary up to 55,000 DOE Car allowance Bonus based on company and personal performance Life assurance Pension INDNUC Astute People are acting as an employment agency in relation to this vacancy. We do not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and comply with all relevant UK legislation. We encourage applications from individuals from all backgrounds but candidates must be able to demonstrate their ability to work in the UK. Astute is also committed to the government's Disability Confident Employer initiative. We endeavour to get back to everyone, however, if you have not heard anything after 7 days, please consider your application unsuccessful.
We are seeking a highly experienced Key Account Manager with a strong background in cleaning equipment sales and experience within the Facilities Management (FM) sector. You will join a highly successful, global market leading brand. The role is field based working with clients maintaining and building the customer base effectively meeting customer needs. The role is full time and permanent offering a competitive salary and generous bonus structure. Being a national role ideal location would be centrally based with easy access to the motorway network. Purpose of the role: To drive sales growth and profitability through effective account management developing and maintaining strategic partnerships with key clients. Gaining a deep understanding of the customer needs, market insights with a consultative approach as a trusted partner. Key Accountabilities for the Key Account Manager: Achieve sales target managing your account portfolio with product mix, margin and turnover Develop strategic plans to grow and manage accounts ensuring sustainable profit Assess and tactically grow account spend Proactively identify and secure new key accounts within the FM sector Build, nurture and develop strong relationships with key stakeholders to maximise opportunity Work closely with internal teams to ensure effective communication and an efficient process Contribute to contract renewal dates, best practice and knowledge sharing to support continuous improvement Participate in key account decision making, projects, new product launches, negotiations Develop and maintain strong relationships with all internal teams to optimise efficiencies Develop a qualified pipeline Review and produce monthly reports on KPIs, trading, forecasting Key Skills Required for the Key Account Manager Role: Experience in a national key account role with cleaning equipment Experience within Facilities Management sector High levels of customer service Experience in understanding procurement cycle would be an advantage Excellent negotiation and influencing skills Confident communication skills Ability to establish and nurture client relationships High levels of own initiative, energy and drive What's in it for you? You will receive a comprehensive induction plan to the company and role with plenty of support. The role offers a competitive salary and generous bonus structure, company car, 26 days holidays plus bank holidays, progression opportunities, volunteer days, pension scheme, end of year discretionary bonus, health plan, critical illness cover, sick pay, staff discounts, social events, and more! This is a great opportunity to join a market leader and very stable company, who offers an amazing culture and progression opportunities. The offices are modern bright and offer great facilities.
Oct 22, 2025
Full time
We are seeking a highly experienced Key Account Manager with a strong background in cleaning equipment sales and experience within the Facilities Management (FM) sector. You will join a highly successful, global market leading brand. The role is field based working with clients maintaining and building the customer base effectively meeting customer needs. The role is full time and permanent offering a competitive salary and generous bonus structure. Being a national role ideal location would be centrally based with easy access to the motorway network. Purpose of the role: To drive sales growth and profitability through effective account management developing and maintaining strategic partnerships with key clients. Gaining a deep understanding of the customer needs, market insights with a consultative approach as a trusted partner. Key Accountabilities for the Key Account Manager: Achieve sales target managing your account portfolio with product mix, margin and turnover Develop strategic plans to grow and manage accounts ensuring sustainable profit Assess and tactically grow account spend Proactively identify and secure new key accounts within the FM sector Build, nurture and develop strong relationships with key stakeholders to maximise opportunity Work closely with internal teams to ensure effective communication and an efficient process Contribute to contract renewal dates, best practice and knowledge sharing to support continuous improvement Participate in key account decision making, projects, new product launches, negotiations Develop and maintain strong relationships with all internal teams to optimise efficiencies Develop a qualified pipeline Review and produce monthly reports on KPIs, trading, forecasting Key Skills Required for the Key Account Manager Role: Experience in a national key account role with cleaning equipment Experience within Facilities Management sector High levels of customer service Experience in understanding procurement cycle would be an advantage Excellent negotiation and influencing skills Confident communication skills Ability to establish and nurture client relationships High levels of own initiative, energy and drive What's in it for you? You will receive a comprehensive induction plan to the company and role with plenty of support. The role offers a competitive salary and generous bonus structure, company car, 26 days holidays plus bank holidays, progression opportunities, volunteer days, pension scheme, end of year discretionary bonus, health plan, critical illness cover, sick pay, staff discounts, social events, and more! This is a great opportunity to join a market leader and very stable company, who offers an amazing culture and progression opportunities. The offices are modern bright and offer great facilities.
Salary: Negotiable dependent on experience Additional benefits : Mileage re-imbursement / Phone / Laptop / Company Car or Car allowance is negotiable for the right candidate Additional Bonus: Ad hoc bonus and commission scheme Days / Hours: Monday to Friday day shifts with flexibility on shifts to check in with staff working nights on the portfolio Location: Kent and surrounding areas. Our customer is an FM Company with a female-majority board leading in diversity and inclusivity across the security, cleaning and concierge industry. They are focussed on people by driving change in the industry, working on partnerships and ensuring hard work and commitment is rewarded at every level. They provide security and FM requirements across an array of sectors, including educational settings, student accommodation, healthcare, corporate / estate management, logistics and distribution, social housing, utilities, and shopping centres. Role: Working remotely and from the Company Clients' sites, the Operations Manager is responsible for the day-to-day operations of our customer's corporate high-end contracts and accounts under their control. Key Responsibilities for the Operations Manager: To ensure that the operations on your sites run in respect of management, staffing, and operations. To develop strong relationships with customers and employees. Ensuring that the provision of services is of a high standard by, holding regular constructive and proactive customer meetings. To ensure that company policy and procedures are implemented and complied with. Identify opportunities to improve business processes and devise plans to implement these changes To resolve Customer Complaints promptly and escalate where appropriate. Carrying out regular site visits and supporting the Company's commitment to Continuous Improvement. Identify new services with current Clients and possible new Clients to grow and expand the business Duties: Build Customers relationships by ensuring they are visited/spoken to on an agreed basis, together with an agreed SLA (KPIs). Build team rapport and develop skillsets with all front-line colleagues by carrying out site visits, monthly 1:2:1s, ensuring they are fully trained to carry out their duties, and annual appraisals. Design, introduce and implement new service initiatives to meet your customers' changing needs. Ensure excellent communication with all team members. Develop, manage, and monitor front-line colleagues under your control to ensure the relevant standards, contractors' obligations, and health and safety issues are resolved. Ensure site documentation is correct and comprehensive, including - assignment instructions and risk assessments. Minimise and action customer complaints effectively, including potential investigation and disciplinary meetings. Organise and agree on annual price increases with the Client to maintain the approved margin and ensure appropriate systems and forms are completed. Ensure all necessary reporting is completed and to the required time scales. Ensure sites hours are fully covered, including carrying out Interviews to ensure best candidate selection. On a rota basis, being the Duty Manager out of hours. Requirements: Proven experience managing multiple sites in the security industry Effective communication and interpersonal skills Conscientious, responsible and people focussed A keen eye for detail and a result-driven approach Excellent understanding of the security industry, its services and clients Happy in a changing environment where they are part of the drive for continuous improvement and change City Group is committed to equal opportunities. We welcome applications from candidates irrespective of ethnic origin, gender, marital status, religious belief, sexual orientation, disability, or age.
Oct 21, 2025
Full time
Salary: Negotiable dependent on experience Additional benefits : Mileage re-imbursement / Phone / Laptop / Company Car or Car allowance is negotiable for the right candidate Additional Bonus: Ad hoc bonus and commission scheme Days / Hours: Monday to Friday day shifts with flexibility on shifts to check in with staff working nights on the portfolio Location: Kent and surrounding areas. Our customer is an FM Company with a female-majority board leading in diversity and inclusivity across the security, cleaning and concierge industry. They are focussed on people by driving change in the industry, working on partnerships and ensuring hard work and commitment is rewarded at every level. They provide security and FM requirements across an array of sectors, including educational settings, student accommodation, healthcare, corporate / estate management, logistics and distribution, social housing, utilities, and shopping centres. Role: Working remotely and from the Company Clients' sites, the Operations Manager is responsible for the day-to-day operations of our customer's corporate high-end contracts and accounts under their control. Key Responsibilities for the Operations Manager: To ensure that the operations on your sites run in respect of management, staffing, and operations. To develop strong relationships with customers and employees. Ensuring that the provision of services is of a high standard by, holding regular constructive and proactive customer meetings. To ensure that company policy and procedures are implemented and complied with. Identify opportunities to improve business processes and devise plans to implement these changes To resolve Customer Complaints promptly and escalate where appropriate. Carrying out regular site visits and supporting the Company's commitment to Continuous Improvement. Identify new services with current Clients and possible new Clients to grow and expand the business Duties: Build Customers relationships by ensuring they are visited/spoken to on an agreed basis, together with an agreed SLA (KPIs). Build team rapport and develop skillsets with all front-line colleagues by carrying out site visits, monthly 1:2:1s, ensuring they are fully trained to carry out their duties, and annual appraisals. Design, introduce and implement new service initiatives to meet your customers' changing needs. Ensure excellent communication with all team members. Develop, manage, and monitor front-line colleagues under your control to ensure the relevant standards, contractors' obligations, and health and safety issues are resolved. Ensure site documentation is correct and comprehensive, including - assignment instructions and risk assessments. Minimise and action customer complaints effectively, including potential investigation and disciplinary meetings. Organise and agree on annual price increases with the Client to maintain the approved margin and ensure appropriate systems and forms are completed. Ensure all necessary reporting is completed and to the required time scales. Ensure sites hours are fully covered, including carrying out Interviews to ensure best candidate selection. On a rota basis, being the Duty Manager out of hours. Requirements: Proven experience managing multiple sites in the security industry Effective communication and interpersonal skills Conscientious, responsible and people focussed A keen eye for detail and a result-driven approach Excellent understanding of the security industry, its services and clients Happy in a changing environment where they are part of the drive for continuous improvement and change City Group is committed to equal opportunities. We welcome applications from candidates irrespective of ethnic origin, gender, marital status, religious belief, sexual orientation, disability, or age.
Overview TCFM are looking for a Site Manager to join a busy Distribution Centre in Great Sankey, Warrington. You will be responsible for the effective management of the facilities management service for the site, working in partnership with the customer. This will be a full-time role working 40 hours per week across a 5 out of 7 working pattern (including evenings and weekends) where flexibility is vital to be successful within this role. The successful candidate will receive a competitive salary of £36,000 to £38,000 per annum. The ideal candidate will have a proven track record within soft services facilities management within large distribution centres or large space cleaning, with a clear understanding of the soft services infrastructure and its functionality to the customer. You will be leading a large janitorial team delivering the highest compliance of hygiene and all health and safety routines. You must be someone who displays key strategic leadership skills, including resilience, collaboration, empathy, motivation and the ability to adapt your communication skills to suit the needs of your team and the customer. Role Responsibilities Deliver in accordance with the FM strategy, site service charter and service level agreement to monitor key elements of the FM service. Manage onsite FM projects specific as agreed with the Project Team. Provide a key interface between on-site customer and the contracted service providers on a day-to-day basis. Monitor and report service level agreements and key performance indicators internal and external. Monitor supply partners service delivery and customer interface on a day-to-day basis. Financial tracking and reporting to ensure all services are delivered within agreed budgets and service levels. Provide continuous improvement review and development of initiatives to improve or rationalise hard services to achieve optimum performance and full customer engagement. Own and manage departmental audits, statutory compliance plans to achieve and maintain legal status. Develop and maintain relationship with the customer to ensure expectations are met whilst working within defined specifications. Manage all colleague relations issues in accordance with company HR policies and in consultation with an HR representative, recognising and valuing diversity in all cases. Train and induct all colleagues in their role, the standards expected and company policies, procedures and guidelines. Ensure all colleagues are trained in, and adhere to relevant Health, Safety and COSHH policies and procedures. Respond appropriately to emergencies or urgent issues as they arise. Maintain and develop customer relationships. Make decisions based on the impact to ongoing customer relationships. Overcome obstacles to achieve customer expectations. Take account of customers' needs when prioritising and adapt accordingly. Use initiative to overcome obstacles. Improve performance by setting and reviewing standards. Coach others to ensure they meet their objectives. Address performance issues quickly and constructively. Build respectful and professional working relationships. Work effectively across different regions and departments. Share best practice throughout whole team. Celebrate team/individual success. Negotiate and influence using logical argument. Adapt communication style/language to a situation/audience. Acknowledges the values and options of others in conversations. Respond flexibly and quickly to changing circumstances. Propose and develop new methods and approaches. Support others through change. Role Requirements Strategic leadership and effective management of a large janitorial team across soft services. Robust plan to deliver cost and efficiency improvements while maintaining stringent health and safety and COSHH legislation. Proactive communication with your site colleagues, both written and verbal, to ensure their understanding of the customer's needs and that they are all well-informed on-site issues and developments, working with the customer's needs as the priority. Provision of a high quality, safe and clean environment. Effective and efficient management of colleague relations Ensuring that colleague levels are appropriate, including the recruitment of new candidates and leading and managing them to prioritise effectively. Should be able understand and dissect key data to deliver KPI's Requires previous or present experience of managing large teams. About Us TCFM began over 55 years ago when Trevor Cripps had a vision to provide services to other companies, this first venture was destined to grow and it did! Moving from a small business, TCFM quickly grew to now be in the top two percent of contract cleaning in the present day. We rely on our colleagues to deliver the best possible service to our customers and your role is vital to our continuing success. No matter what area of the business you join, your contribution will be valued and recognised. Why should you apply? To join a flourishing company that will give you the opportunity to grow, develop and refine your leadership skills. To become a valuable leader our team, showcasing your knowledge and skill set you will contribute. To have an opportunity to be recognised and make a difference within a large FM company.
Oct 20, 2025
Full time
Overview TCFM are looking for a Site Manager to join a busy Distribution Centre in Great Sankey, Warrington. You will be responsible for the effective management of the facilities management service for the site, working in partnership with the customer. This will be a full-time role working 40 hours per week across a 5 out of 7 working pattern (including evenings and weekends) where flexibility is vital to be successful within this role. The successful candidate will receive a competitive salary of £36,000 to £38,000 per annum. The ideal candidate will have a proven track record within soft services facilities management within large distribution centres or large space cleaning, with a clear understanding of the soft services infrastructure and its functionality to the customer. You will be leading a large janitorial team delivering the highest compliance of hygiene and all health and safety routines. You must be someone who displays key strategic leadership skills, including resilience, collaboration, empathy, motivation and the ability to adapt your communication skills to suit the needs of your team and the customer. Role Responsibilities Deliver in accordance with the FM strategy, site service charter and service level agreement to monitor key elements of the FM service. Manage onsite FM projects specific as agreed with the Project Team. Provide a key interface between on-site customer and the contracted service providers on a day-to-day basis. Monitor and report service level agreements and key performance indicators internal and external. Monitor supply partners service delivery and customer interface on a day-to-day basis. Financial tracking and reporting to ensure all services are delivered within agreed budgets and service levels. Provide continuous improvement review and development of initiatives to improve or rationalise hard services to achieve optimum performance and full customer engagement. Own and manage departmental audits, statutory compliance plans to achieve and maintain legal status. Develop and maintain relationship with the customer to ensure expectations are met whilst working within defined specifications. Manage all colleague relations issues in accordance with company HR policies and in consultation with an HR representative, recognising and valuing diversity in all cases. Train and induct all colleagues in their role, the standards expected and company policies, procedures and guidelines. Ensure all colleagues are trained in, and adhere to relevant Health, Safety and COSHH policies and procedures. Respond appropriately to emergencies or urgent issues as they arise. Maintain and develop customer relationships. Make decisions based on the impact to ongoing customer relationships. Overcome obstacles to achieve customer expectations. Take account of customers' needs when prioritising and adapt accordingly. Use initiative to overcome obstacles. Improve performance by setting and reviewing standards. Coach others to ensure they meet their objectives. Address performance issues quickly and constructively. Build respectful and professional working relationships. Work effectively across different regions and departments. Share best practice throughout whole team. Celebrate team/individual success. Negotiate and influence using logical argument. Adapt communication style/language to a situation/audience. Acknowledges the values and options of others in conversations. Respond flexibly and quickly to changing circumstances. Propose and develop new methods and approaches. Support others through change. Role Requirements Strategic leadership and effective management of a large janitorial team across soft services. Robust plan to deliver cost and efficiency improvements while maintaining stringent health and safety and COSHH legislation. Proactive communication with your site colleagues, both written and verbal, to ensure their understanding of the customer's needs and that they are all well-informed on-site issues and developments, working with the customer's needs as the priority. Provision of a high quality, safe and clean environment. Effective and efficient management of colleague relations Ensuring that colleague levels are appropriate, including the recruitment of new candidates and leading and managing them to prioritise effectively. Should be able understand and dissect key data to deliver KPI's Requires previous or present experience of managing large teams. About Us TCFM began over 55 years ago when Trevor Cripps had a vision to provide services to other companies, this first venture was destined to grow and it did! Moving from a small business, TCFM quickly grew to now be in the top two percent of contract cleaning in the present day. We rely on our colleagues to deliver the best possible service to our customers and your role is vital to our continuing success. No matter what area of the business you join, your contribution will be valued and recognised. Why should you apply? To join a flourishing company that will give you the opportunity to grow, develop and refine your leadership skills. To become a valuable leader our team, showcasing your knowledge and skill set you will contribute. To have an opportunity to be recognised and make a difference within a large FM company.
About The Role TCFM are looking for a Site Manager to join a busy Distribution Centre in Wakefield, West Yorkshire. You will be responsible for the effective management of the facilities management service for the site, working in partnership with the customer. This will be a full-time role working 40 hours per week across a 5 out of 7 working pattern (including evenings and weekends) where flexibility is vital to be successful within this role. The successful candidate will receive a competitive salary of £38,000 to £40,000 per annum. The ideal candidate will have a proven track record within soft services facilities management within large distribution centres or large space cleaning, with a clear understanding of the soft services infrastructure and its functionality to the customer. You will be leading a large janitorial team delivering the highest compliance of hygiene and all health and safety routines. You must be someone who displays key strategic leadership skills, including resilience, collaboration, empathy, motivation and the ability to adapt your communication skills to suit the needs of your team and the customer. Role Responsibilities Deliver in accordance with the FM strategy, site service charter and service level agreement to monitor key elements of the FM service. Manage onsite FM projects specific as agreed with the Project Team. Provide a key interface between on-site customer and the contracted service providers on a day-to-day basis. Monitor and report service level agreements and key performance indicators internal and external. Monitor supply partners service delivery and customer interface on a day-to-day basis. Financial tracking and reporting to ensure all services are delivered within agreed budgets and service levels. Provide continuous improvement review and development of initiatives to improve or rationalise hard services to achieve optimum performance and full customer engagement. Own and manage departmental audits, statutory compliance plans to achieve and maintain legal status. Develop and maintain relationship with the customer to ensure expectations are met whilst working within defined specifications. Manage all colleague relations issues in accordance with company HR policies and in consultation with an HR representative, recognising and valuing diversity in all cases. Train and induct all colleagues in their role, the standards expected and company policies, procedures and guidelines. Ensure all colleagues are trained in, and adhere to relevant Health, Safety and COSHH policies and procedures. Respond appropriately to emergencies or urgent issues as they arise. Maintain and develop customer relationships. Make decisions based on the impact to ongoing customer relationships. Overcome obstacles to achieve customer expectations. Take account of customers' needs when prioritising and adapt accordingly. Use initiative to overcome obstacles. Improve performance by setting and reviewing standards. Coach others to ensure they meet their objectives. Address performance issues quickly and constructively. Build respectful and professional working relationships. Work effectively across different regions and departments. Share best practice throughout whole team. Celebrate team/individual success. Negotiate and influence using logical argument. Adapt communication style/language to a situation/audience. Acknowledges the values and options of others in conversations. Respond flexibly and quickly to changing circumstances. Propose and develop new methods and approaches. Support others through change. About You Role Requirements Strategic leadership and effective management of a large janitorial team across soft services. Robust plan to deliver cost and efficiency improvements while maintaining stringent health and safety and COSHH legislation. Proactive communication with your site colleagues, both written and verbal, to ensure their understanding of the customer's needs and that they are all well-informed on-site issues and developments, working with the customer's needs as the priority. Provision of a high quality, safe and clean environment. Effective and efficient management of colleague relations Ensuring that colleague levels are appropriate, including the recruitment of new candidates and leading and managing them to prioritise effectively. Should be able understand and dissect key data to deliver KPI's Requires previous or present experience of managing large teams. About Us TCFM began over 55 years ago when Trevor Cripps had a vision to provide services to other companies, this first venture was destined to grow and it did! Moving from a small business, TCFM quickly grew to now be in the top two percent of contract cleaning in the present day. We rely on our colleagues to deliver the best possible service to our customers and your role is vital to our continuing success. No matter what area of the business you join, your contribution will be valued and recognised. Why should you apply? To join a flourishing company that will give you the opportunity to grow, develop and refine your leadership skills. To become a valuable leader our team, showcasing your knowledge and skill set you will contribute. To have an opportunity to be recognised and make a difference within a large FM company.
Oct 20, 2025
Full time
About The Role TCFM are looking for a Site Manager to join a busy Distribution Centre in Wakefield, West Yorkshire. You will be responsible for the effective management of the facilities management service for the site, working in partnership with the customer. This will be a full-time role working 40 hours per week across a 5 out of 7 working pattern (including evenings and weekends) where flexibility is vital to be successful within this role. The successful candidate will receive a competitive salary of £38,000 to £40,000 per annum. The ideal candidate will have a proven track record within soft services facilities management within large distribution centres or large space cleaning, with a clear understanding of the soft services infrastructure and its functionality to the customer. You will be leading a large janitorial team delivering the highest compliance of hygiene and all health and safety routines. You must be someone who displays key strategic leadership skills, including resilience, collaboration, empathy, motivation and the ability to adapt your communication skills to suit the needs of your team and the customer. Role Responsibilities Deliver in accordance with the FM strategy, site service charter and service level agreement to monitor key elements of the FM service. Manage onsite FM projects specific as agreed with the Project Team. Provide a key interface between on-site customer and the contracted service providers on a day-to-day basis. Monitor and report service level agreements and key performance indicators internal and external. Monitor supply partners service delivery and customer interface on a day-to-day basis. Financial tracking and reporting to ensure all services are delivered within agreed budgets and service levels. Provide continuous improvement review and development of initiatives to improve or rationalise hard services to achieve optimum performance and full customer engagement. Own and manage departmental audits, statutory compliance plans to achieve and maintain legal status. Develop and maintain relationship with the customer to ensure expectations are met whilst working within defined specifications. Manage all colleague relations issues in accordance with company HR policies and in consultation with an HR representative, recognising and valuing diversity in all cases. Train and induct all colleagues in their role, the standards expected and company policies, procedures and guidelines. Ensure all colleagues are trained in, and adhere to relevant Health, Safety and COSHH policies and procedures. Respond appropriately to emergencies or urgent issues as they arise. Maintain and develop customer relationships. Make decisions based on the impact to ongoing customer relationships. Overcome obstacles to achieve customer expectations. Take account of customers' needs when prioritising and adapt accordingly. Use initiative to overcome obstacles. Improve performance by setting and reviewing standards. Coach others to ensure they meet their objectives. Address performance issues quickly and constructively. Build respectful and professional working relationships. Work effectively across different regions and departments. Share best practice throughout whole team. Celebrate team/individual success. Negotiate and influence using logical argument. Adapt communication style/language to a situation/audience. Acknowledges the values and options of others in conversations. Respond flexibly and quickly to changing circumstances. Propose and develop new methods and approaches. Support others through change. About You Role Requirements Strategic leadership and effective management of a large janitorial team across soft services. Robust plan to deliver cost and efficiency improvements while maintaining stringent health and safety and COSHH legislation. Proactive communication with your site colleagues, both written and verbal, to ensure their understanding of the customer's needs and that they are all well-informed on-site issues and developments, working with the customer's needs as the priority. Provision of a high quality, safe and clean environment. Effective and efficient management of colleague relations Ensuring that colleague levels are appropriate, including the recruitment of new candidates and leading and managing them to prioritise effectively. Should be able understand and dissect key data to deliver KPI's Requires previous or present experience of managing large teams. About Us TCFM began over 55 years ago when Trevor Cripps had a vision to provide services to other companies, this first venture was destined to grow and it did! Moving from a small business, TCFM quickly grew to now be in the top two percent of contract cleaning in the present day. We rely on our colleagues to deliver the best possible service to our customers and your role is vital to our continuing success. No matter what area of the business you join, your contribution will be valued and recognised. Why should you apply? To join a flourishing company that will give you the opportunity to grow, develop and refine your leadership skills. To become a valuable leader our team, showcasing your knowledge and skill set you will contribute. To have an opportunity to be recognised and make a difference within a large FM company.
Requisition ID: 60368 Position Type: FT Permanent Workplace Arrangement: About the role We have a fantastic opportunity for a Hygiene Lead to join the team at our Taste & Nutrition Manufacturing facility in Gainsborough, where we create and produce a range of products for some of our biggest customers. This is a chance to effectively & efficiently manage hygiene & sanitation for our 5 plants across the site, whilst leading a small team. About Kerry Kerry is the world's leading taste and nutrition company for the food, beverage, and pharmaceutical industries. Every day we partner with customers to create healthier, tastier, and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of sustainable nutrition. A career with Kerry offers you an opportunity to shape the future of food while providing you with opportunities to explore and grow in a truly global environment. Our Safety purpose: At Kerry, we work together in a caring culture where everybody goes home safely every day. We are committed to providing a safe working environment and ensuring that all safety protocols are strictly followed. Join us in creating a workplace where safety is everyone's responsibility. What you'll be doing Reporting directly to the Quality Manager with daily responsibility to both Quality & Production Managers, the purpose of the role is: Provide expertise on suitable chemicals and equipment to deliver appropriate cleaning methods liaising with appropriate 3rd party contracts (e.g. Diversey) Ensure compliance with all company requirements, Food Safety, Health and Safety. Meet the requirements of all 3rd Party and Customer Standards and Codes of Practice. To lead any Hygiene related 3rd party or customer audits. Provide subject matter expertise as part of the onsite HACCP team. Accountability for the prerequisite program of cleaning and sanitation and associated budgets. To support all site functions to achieve site objectives What you can bring to the role Ideally have a key qualification in HSE for example NEBOSH, however we can support this training for a candidate who had the right skill set and desire to learn. Previous experience within a Hygiene role within Food Manufacturing. Experience of influencing key stakeholders and driving change on site. Experience in building networks within and across sites to share best practice. Standard setting and holding people to account to drive standards forward. Ability to decipher, understand and implement key legislative information at site level. Positive influencer who can make an impact on the site and senior teams to drive change. Ability to communicate effectively, both written and verbal with a variety of internal and external contacts. Strong organisational skills & project management skills. In Kerry we know that sometimes the perfect candidate doesn't exist, and people can be put off applying for a role if they don't fit all the requirements. If you are excited about working for us and have the majority of the skills or experience, then please do apply as you could be exactly what we are looking for. What we can offer In return we can offer a competitive salary and comprehensive benefits package as well as the opportunity for self-growth and career development within one of the world's leading manufacturers of food and nutrition technology. In Kerry we benefit from the knowledge of our colleagues who bring a diverse range of cultures, backgrounds, lifestyles, and experiences. One team fostering an inclusive culture that, above all, inspires food and nourishes life. One culture where everyone brings their unique perspectives and experiences to help make us better, together. We are committed to nurturing an environment of positivity and inclusiveness, where everyone can be at their best, both personally and professionally. Our recruitment, selection and assessment process are based on the skills and competencies of the specific roles and based entirely on merit. We are committed to and value Diversity and Inclusion in all recruitment processes within Kerry and do not discriminate based on gender, race, class, economic status, ethnic background, sexual orientation, age, political beliefs, veteran status, marital status, or any other protected characteristic. Beware of scams online or from individuals claiming to represent us. A Kerry employee will not solicit candidates through a non-Kerry email address or phone number. In addition, Kerry does not currently utilise video chat rooms (e.g., Google Hangouts) to conduct interviews. Refuse any request that asks you to provide payment to participate in the hiring process (e.g., purchasing a "starter kit," investing in training, or something similar). Kerry will not ask you to pay any money at any point in the hiring process with the exception of reimbursable travel expenses. In addition, any payments made by Kerry will be from official firm accounts bearing the Kerry name. Recruiter: Posting Type: LI Please note: We do not accept CVs or candidate profiles from recruitment agencies where Kerry terms of business have not been signed. Additionally, we will not consider or agree to payment of any recruiter fee under these circumstances. This also applies to CVs or candidate profiles sent directly to any Kerry Hiring Managers .
Oct 20, 2025
Full time
Requisition ID: 60368 Position Type: FT Permanent Workplace Arrangement: About the role We have a fantastic opportunity for a Hygiene Lead to join the team at our Taste & Nutrition Manufacturing facility in Gainsborough, where we create and produce a range of products for some of our biggest customers. This is a chance to effectively & efficiently manage hygiene & sanitation for our 5 plants across the site, whilst leading a small team. About Kerry Kerry is the world's leading taste and nutrition company for the food, beverage, and pharmaceutical industries. Every day we partner with customers to create healthier, tastier, and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of sustainable nutrition. A career with Kerry offers you an opportunity to shape the future of food while providing you with opportunities to explore and grow in a truly global environment. Our Safety purpose: At Kerry, we work together in a caring culture where everybody goes home safely every day. We are committed to providing a safe working environment and ensuring that all safety protocols are strictly followed. Join us in creating a workplace where safety is everyone's responsibility. What you'll be doing Reporting directly to the Quality Manager with daily responsibility to both Quality & Production Managers, the purpose of the role is: Provide expertise on suitable chemicals and equipment to deliver appropriate cleaning methods liaising with appropriate 3rd party contracts (e.g. Diversey) Ensure compliance with all company requirements, Food Safety, Health and Safety. Meet the requirements of all 3rd Party and Customer Standards and Codes of Practice. To lead any Hygiene related 3rd party or customer audits. Provide subject matter expertise as part of the onsite HACCP team. Accountability for the prerequisite program of cleaning and sanitation and associated budgets. To support all site functions to achieve site objectives What you can bring to the role Ideally have a key qualification in HSE for example NEBOSH, however we can support this training for a candidate who had the right skill set and desire to learn. Previous experience within a Hygiene role within Food Manufacturing. Experience of influencing key stakeholders and driving change on site. Experience in building networks within and across sites to share best practice. Standard setting and holding people to account to drive standards forward. Ability to decipher, understand and implement key legislative information at site level. Positive influencer who can make an impact on the site and senior teams to drive change. Ability to communicate effectively, both written and verbal with a variety of internal and external contacts. Strong organisational skills & project management skills. In Kerry we know that sometimes the perfect candidate doesn't exist, and people can be put off applying for a role if they don't fit all the requirements. If you are excited about working for us and have the majority of the skills or experience, then please do apply as you could be exactly what we are looking for. What we can offer In return we can offer a competitive salary and comprehensive benefits package as well as the opportunity for self-growth and career development within one of the world's leading manufacturers of food and nutrition technology. In Kerry we benefit from the knowledge of our colleagues who bring a diverse range of cultures, backgrounds, lifestyles, and experiences. One team fostering an inclusive culture that, above all, inspires food and nourishes life. One culture where everyone brings their unique perspectives and experiences to help make us better, together. We are committed to nurturing an environment of positivity and inclusiveness, where everyone can be at their best, both personally and professionally. Our recruitment, selection and assessment process are based on the skills and competencies of the specific roles and based entirely on merit. We are committed to and value Diversity and Inclusion in all recruitment processes within Kerry and do not discriminate based on gender, race, class, economic status, ethnic background, sexual orientation, age, political beliefs, veteran status, marital status, or any other protected characteristic. Beware of scams online or from individuals claiming to represent us. A Kerry employee will not solicit candidates through a non-Kerry email address or phone number. In addition, Kerry does not currently utilise video chat rooms (e.g., Google Hangouts) to conduct interviews. Refuse any request that asks you to provide payment to participate in the hiring process (e.g., purchasing a "starter kit," investing in training, or something similar). Kerry will not ask you to pay any money at any point in the hiring process with the exception of reimbursable travel expenses. In addition, any payments made by Kerry will be from official firm accounts bearing the Kerry name. Recruiter: Posting Type: LI Please note: We do not accept CVs or candidate profiles from recruitment agencies where Kerry terms of business have not been signed. Additionally, we will not consider or agree to payment of any recruiter fee under these circumstances. This also applies to CVs or candidate profiles sent directly to any Kerry Hiring Managers .
Overview Basedin London, Liverpool Street £43,000 - £45,000 per annum (dependent on experience) We're seeking a Cleaning Account Manager to join our Portfolio Division, overseeing a prestigious corporate contract in the heart of Liverpool Street. Reporting directly to the Regional Director, you'll lead a team of 30+ staff, including supervisors and cleaning operatives. Your mission: to ensure the highest standards of cleanliness and service are consistently delivered across the site. This is a dynamic, fast-paced role where no two days are the same. You'll draw on your strong leadership and interpersonal skills to motivate, support, and develop your team-creating a positive and high-performing environment. As a Cleaning Account Manager you'll be: Maintaining strong client relationships with high levels of satisfaction Providing and maintaining the quality of service delivery Managing, recruiting, and coaching local service teams Carrying out ad-hoc and regular activities such as projects, reports, audits as required by and to support the Operations Manager Hold regular contract and specification review meetings with customers Be responsible for ensuring Health & Safety procedures and legislation is adhered to Looking for opportunities for continuous improvement, cost savings and account growth As a Cleaning Account Manager you'll have: Strong leadership and motivational abilities, with the capacity to plan ahead, work under pressure, and influence stakeholders at all levels Experience in financial forecasting, budgeting, and analysis A working knowledge of Health and Safety systems within the cleaning industry, ensuring safety for all individuals involved Previous experience working with commercial clients would be highly desirable, along with a flexible approach to meeting diverse client needs A full driving license and the ability to travel to various sites as required The good stuff We are employee-owned, making you a beneficiary of our future success 24hr online GP access as well as mental health, wellness, financial and legal support Two paid volunteering days annually - from beach cleans to supporting your local community. You choose More than 250 perks and hundreds of exclusive deals and discounts Lots of training, development and apprenticeships opportunities programmes to grow and progress your career Our Mosaic committee and Mental Health First Aiders leading the change on all things Wellbeing, Diversity & Inclusion at Churchill All year-round recognition and annual awards programme to thank our shining stars Our commitment to Diversity, Equity and Inclusion Churchill is an inclusive, equal opportunity employer and seeks to attract, develop and retain the best people from the widest network. We're committed to ensuring that all candidates are treated fairly, and with respect and dignity. Reasonable adjustments Please let us know if there are any adjustments we can make to support you during our recruitment process. We're happy to help. Please note: A basic DBS check is required for this role
Oct 20, 2025
Full time
Overview Basedin London, Liverpool Street £43,000 - £45,000 per annum (dependent on experience) We're seeking a Cleaning Account Manager to join our Portfolio Division, overseeing a prestigious corporate contract in the heart of Liverpool Street. Reporting directly to the Regional Director, you'll lead a team of 30+ staff, including supervisors and cleaning operatives. Your mission: to ensure the highest standards of cleanliness and service are consistently delivered across the site. This is a dynamic, fast-paced role where no two days are the same. You'll draw on your strong leadership and interpersonal skills to motivate, support, and develop your team-creating a positive and high-performing environment. As a Cleaning Account Manager you'll be: Maintaining strong client relationships with high levels of satisfaction Providing and maintaining the quality of service delivery Managing, recruiting, and coaching local service teams Carrying out ad-hoc and regular activities such as projects, reports, audits as required by and to support the Operations Manager Hold regular contract and specification review meetings with customers Be responsible for ensuring Health & Safety procedures and legislation is adhered to Looking for opportunities for continuous improvement, cost savings and account growth As a Cleaning Account Manager you'll have: Strong leadership and motivational abilities, with the capacity to plan ahead, work under pressure, and influence stakeholders at all levels Experience in financial forecasting, budgeting, and analysis A working knowledge of Health and Safety systems within the cleaning industry, ensuring safety for all individuals involved Previous experience working with commercial clients would be highly desirable, along with a flexible approach to meeting diverse client needs A full driving license and the ability to travel to various sites as required The good stuff We are employee-owned, making you a beneficiary of our future success 24hr online GP access as well as mental health, wellness, financial and legal support Two paid volunteering days annually - from beach cleans to supporting your local community. You choose More than 250 perks and hundreds of exclusive deals and discounts Lots of training, development and apprenticeships opportunities programmes to grow and progress your career Our Mosaic committee and Mental Health First Aiders leading the change on all things Wellbeing, Diversity & Inclusion at Churchill All year-round recognition and annual awards programme to thank our shining stars Our commitment to Diversity, Equity and Inclusion Churchill is an inclusive, equal opportunity employer and seeks to attract, develop and retain the best people from the widest network. We're committed to ensuring that all candidates are treated fairly, and with respect and dignity. Reasonable adjustments Please let us know if there are any adjustments we can make to support you during our recruitment process. We're happy to help. Please note: A basic DBS check is required for this role
About The Role TCFM are looking for a Site Manager to join a busy Distribution Centre in Leeds. You will be responsible for the effective management of the facilities management service for the site, working in partnership with the customer. This will be a full-time role working 40 hours per week across a 5 out of 7 working pattern (including evenings and weekends) where flexibility is vital to be successful within this role. The successful candidate will receive a competitive salary of £40000 per annum. The ideal candidate will have a proven track record within soft services facilities management within large distribution centres or large space cleaning, with a clear understanding of the soft services infrastructure and its functionality to the customer. You will be leading a large janitorial team delivering the highest compliance of hygiene and all health and safety routines. You must be someone who displays key strategic leaderships skills, including resilience, collaboration, empathy, motivation and the ability to adapt your communication skills to suit the needs of your team and the customer. Role Responsibilities Deliver in accordance with the FM strategy, site service charter and service level agreement to monitor key elements of the FM service. Manage onsite FM projects specific as agreed with the Project Team. Provide a key interface between on-site customer and the contracted service providers on a day-to-day basis. Monitor and report service level agreements and key performance indicators internal and external. Monitor supply partners service delivery and customer interface on a day-to-day basis. Financial tracking and reporting to ensure all services are delivered within agreed budgets and service levels. Provide continuous improvement review and development of initiatives to improve or rationalise hard services to achieve optimum performance and full customer engagement. Own and manage departmental audits, statutory compliance plans to achieve and maintain legal status. Develop and maintain relationship with the customer to ensure expectations are met whilst working within defined specifications. Manage all colleague relations issues in accordance with company HR policies and in consultation with an HR representative, recognising and valuing diversity in all cases. Train and induct all colleagues in their role, the standards expected and company policies, procedures and guidelines. Ensure all colleagues are trained in, and adhere to relevant Health, Safety and COSHH policies and procedures. Respond appropriately to emergencies or urgent issues as they arise. Maintain and develop customer relationships. Make decisions based on the impact to ongoing customer relationships. Overcome obstacles to achieve customer expectations. Take account of customers' needs when prioritising and adapt accordingly. Use initiative to overcome obstacles. Improve performance by setting and reviewing standards. Coach others to ensure they meet their objectives. Address performance issues quickly and constructively. Build respectful and professional working relationships. Work effectively across different regions and departments. Share best practice throughout whole team. Celebrate team/individual success. Negotiate and influence using logical argument. Adapt communication style/language to a situation/audience. Acknowledges the values and options of others in conversations. Respond flexibly and quickly to changing circumstances. Propose and develop new methods and approaches. Support others through change. About You Role Requirements Strategic leadership and effective management of a large janitorial team across soft services. Robust plan to deliver cost and efficiency improvements while maintaining stringent health and safety and COSHH legislation. Proactive communication with your site colleagues, both written and verbal, to ensure their understanding of the customer's needs and that they are all are well-informed on-site issues and developments, working with the customer's needs as the priority. Provision of a high quality, safe and clean environment. Effective and efficient management of colleague relations Ensuring that colleague levels are appropriate, including the recruitment of new candidates and leading and managing them to prioritise effectively. Should be able understand and dissect key data to deliver KPI's Requires previous or present experience of managing large teams. About Us TCFM began over 55 years ago when Trevor Cripps had a vision to provide services to other companies, this first venture was destined to grow and it did! Moving from a small business, TCFM quickly grew to now be in the top two percent of contract cleaning in the present day. We rely on our colleagues to deliver the best possible service to our customers and your role is vital to our continuing success. No matter what area of the business you join, your contribution will be valued and recognised. Why should you apply? To join a flourishing company that will give you the opportunity to grow, develop and refine your leadership skills. To become a valuable leader our team, showcasing your knowledge and skill set you will contribute. To have an opportunity to be recognised and make a difference within a large FM company.
Oct 19, 2025
Full time
About The Role TCFM are looking for a Site Manager to join a busy Distribution Centre in Leeds. You will be responsible for the effective management of the facilities management service for the site, working in partnership with the customer. This will be a full-time role working 40 hours per week across a 5 out of 7 working pattern (including evenings and weekends) where flexibility is vital to be successful within this role. The successful candidate will receive a competitive salary of £40000 per annum. The ideal candidate will have a proven track record within soft services facilities management within large distribution centres or large space cleaning, with a clear understanding of the soft services infrastructure and its functionality to the customer. You will be leading a large janitorial team delivering the highest compliance of hygiene and all health and safety routines. You must be someone who displays key strategic leaderships skills, including resilience, collaboration, empathy, motivation and the ability to adapt your communication skills to suit the needs of your team and the customer. Role Responsibilities Deliver in accordance with the FM strategy, site service charter and service level agreement to monitor key elements of the FM service. Manage onsite FM projects specific as agreed with the Project Team. Provide a key interface between on-site customer and the contracted service providers on a day-to-day basis. Monitor and report service level agreements and key performance indicators internal and external. Monitor supply partners service delivery and customer interface on a day-to-day basis. Financial tracking and reporting to ensure all services are delivered within agreed budgets and service levels. Provide continuous improvement review and development of initiatives to improve or rationalise hard services to achieve optimum performance and full customer engagement. Own and manage departmental audits, statutory compliance plans to achieve and maintain legal status. Develop and maintain relationship with the customer to ensure expectations are met whilst working within defined specifications. Manage all colleague relations issues in accordance with company HR policies and in consultation with an HR representative, recognising and valuing diversity in all cases. Train and induct all colleagues in their role, the standards expected and company policies, procedures and guidelines. Ensure all colleagues are trained in, and adhere to relevant Health, Safety and COSHH policies and procedures. Respond appropriately to emergencies or urgent issues as they arise. Maintain and develop customer relationships. Make decisions based on the impact to ongoing customer relationships. Overcome obstacles to achieve customer expectations. Take account of customers' needs when prioritising and adapt accordingly. Use initiative to overcome obstacles. Improve performance by setting and reviewing standards. Coach others to ensure they meet their objectives. Address performance issues quickly and constructively. Build respectful and professional working relationships. Work effectively across different regions and departments. Share best practice throughout whole team. Celebrate team/individual success. Negotiate and influence using logical argument. Adapt communication style/language to a situation/audience. Acknowledges the values and options of others in conversations. Respond flexibly and quickly to changing circumstances. Propose and develop new methods and approaches. Support others through change. About You Role Requirements Strategic leadership and effective management of a large janitorial team across soft services. Robust plan to deliver cost and efficiency improvements while maintaining stringent health and safety and COSHH legislation. Proactive communication with your site colleagues, both written and verbal, to ensure their understanding of the customer's needs and that they are all are well-informed on-site issues and developments, working with the customer's needs as the priority. Provision of a high quality, safe and clean environment. Effective and efficient management of colleague relations Ensuring that colleague levels are appropriate, including the recruitment of new candidates and leading and managing them to prioritise effectively. Should be able understand and dissect key data to deliver KPI's Requires previous or present experience of managing large teams. About Us TCFM began over 55 years ago when Trevor Cripps had a vision to provide services to other companies, this first venture was destined to grow and it did! Moving from a small business, TCFM quickly grew to now be in the top two percent of contract cleaning in the present day. We rely on our colleagues to deliver the best possible service to our customers and your role is vital to our continuing success. No matter what area of the business you join, your contribution will be valued and recognised. Why should you apply? To join a flourishing company that will give you the opportunity to grow, develop and refine your leadership skills. To become a valuable leader our team, showcasing your knowledge and skill set you will contribute. To have an opportunity to be recognised and make a difference within a large FM company.
Salary: Up to £40,000 pa (depending on experience) plus Veolia benefits including a company bonus and car/allowance Location: Billingham/Hybrid- with regional travel to client sites When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you; 25 days of annual leave Facilities including a free onsite gym, parking and subsidised restaurant at our Cannock office Access to our company pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing; Establish and develop strong working relationships with internal stakeholders and external customers working within a defined sales process to deliver a strong pipeline for the business unit. Demonstrate proficient understanding of industrial cleaning technologies and waste management across the Northern region Present effectively to internal and external stakeholders at all organisational levels Support seminars, open days and events through attendance and active participation Maintain strong communication skills and collaborative team working approach Prepare and deliver professional presentations and proposal documents using company formats Utilise Salesforce CRM system to record opportunities and manage customer relationships Manage own time, expenses, travel and accommodation using established systems Report directly to Business Manager with daily movements and weekly pipeline reviews Develop and maintain relationships with approximately 60 existing clients in North East region Visit ongoing operations to ensure customer satisfaction and demonstrate account management Work collaboratively with TWM management team to identify opportunities on existing contracts Participate in ongoing training for sales techniques, product knowledge and market trends What we're looking for; Essential: A proven track record in sales and business development. Experience of commercial activities A high level of communication skills Marketing experience Face to face presentation & delivery skills Strong interpersonal skills Open honest & transparent Strong literacy, numeracy & IT skills Desirable: Industrial services or sector experience Experience of the Energy from Waste, Oil & Gas, Automotive, Food & Beverage, Pharmaceutical sectors What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Oct 17, 2025
Full time
Salary: Up to £40,000 pa (depending on experience) plus Veolia benefits including a company bonus and car/allowance Location: Billingham/Hybrid- with regional travel to client sites When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you; 25 days of annual leave Facilities including a free onsite gym, parking and subsidised restaurant at our Cannock office Access to our company pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing; Establish and develop strong working relationships with internal stakeholders and external customers working within a defined sales process to deliver a strong pipeline for the business unit. Demonstrate proficient understanding of industrial cleaning technologies and waste management across the Northern region Present effectively to internal and external stakeholders at all organisational levels Support seminars, open days and events through attendance and active participation Maintain strong communication skills and collaborative team working approach Prepare and deliver professional presentations and proposal documents using company formats Utilise Salesforce CRM system to record opportunities and manage customer relationships Manage own time, expenses, travel and accommodation using established systems Report directly to Business Manager with daily movements and weekly pipeline reviews Develop and maintain relationships with approximately 60 existing clients in North East region Visit ongoing operations to ensure customer satisfaction and demonstrate account management Work collaboratively with TWM management team to identify opportunities on existing contracts Participate in ongoing training for sales techniques, product knowledge and market trends What we're looking for; Essential: A proven track record in sales and business development. Experience of commercial activities A high level of communication skills Marketing experience Face to face presentation & delivery skills Strong interpersonal skills Open honest & transparent Strong literacy, numeracy & IT skills Desirable: Industrial services or sector experience Experience of the Energy from Waste, Oil & Gas, Automotive, Food & Beverage, Pharmaceutical sectors What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
JLL empowers you to shape a brighter way .Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. We are currently seeking a talented and experienced professional for the role of Regional Account Sourcing Manager. This regional account management position is crucial for overseeing strategic sourcing and procurement activities across our EMEA client accounts, with a particular focus on Integrated Facilities Management (IFM) services. The ideal candidate will have a strong background in procurement, excellent leadership skills, and the ability to drive value for our clients in the complex IFM landscape. Resposibilities: • Responsible for development of sourcing strategy aligned to client requirements, management and performance of all strategic sourcing and procurement related activities for specific client requirements across all Work Place Management (WPM) service lines as required• Deep understanding of the full spectrum of IFM services, including but not limited to: maintenance, cleaning, security, catering, energy management, and workspace management• Responsible for the delivery of all S&P targets related to the client account• Lead/Manage the S&P team related to the client account to ensure the team is performing to the highest standard• Represent JLL S&P in client/account meetings and forums, and ensure adherence to all relevant inputs, materials and communication• Lead negotiations and delivery of savings targets relative to account deliverables • Responsible for appropriate reporting and tracking of Country / regional savings delivery via relevant (Jaggaer) platform(s)• Produce S&P monthly and QBR reporting and delivery of supplier review meetings, including status, highlights, analytics, savings, project plans, achievements, risks and issues • Accountable for implementation of S&P Strategic procurement planning, RFP management, bid analysis and recommendations, liaison with client governance teams for Contract management and approvals, risk management, compliance, and reporting• To manage account resources to ensure the required scope of services to be procured through discussions with Account Director, Regional / Site Facilities Managers, Operations Team(s) and client contacts are managed appropriately • To ensure that all supplier details and files are complete and immediately updated with notified changes and actively monitor and document any changes required to the supplier contracts• To manage framework relationships with JLL preferred suppliers with the support of the Category Management Team where required. Review performance as outlined in the framework agreements• To provide reporting as necessary (performance against KPIs, strategic sourcing activity, supplier performance management, contract management on a monthly / quarterly basis (as agreed with the client account) together with monthly inputs to JLL S&P organisation using the procurement platform (Jaggaer) where appropriate Essentials: • Transformation activities are supported including audits, reports, and actions• Engage with and support training guidance and requirements reference JLL S&P Strategic Sourcing activities. Ensure understanding of the tools, systems, regulations, country/regional practices are available• Ensure S&P Policies and Procedures on the account relate to the appropriate country operations and practices and that they are reviewed annually and are current• Ensure S&P Strategic Sourcing managers develop and implement Sourcing plans for their Country/ region• Ensure suppliers are qualified and onboarded in line with JLL process (satisfying the compliance and risk management key requirements and appropriate systems are utilised)• Provision of S&P transition support, including site visits, supplier on-boarding suppliers and other activities in the completion of account transitions as required• Develop, maintain and manage ESG strategy for the account supported by our JLL S&P ESG lead• Support any required "Voice of the stakeholder/client/account surveys", reporting results and actions Skills and qualifications : • Strategic sourcing and procurement expertise• Team leadership and management• Client relationship management• Negotiation skills • Financial analysis and reporting• Project management• Knowledge of procurement platforms (e.g., Jaggaer)• Contract management• Supplier relationship management• Understanding of ESG principles and strategies• Familiarity with facility management and workplace services• Ability to develop and implement sourcing strategies• Strong communication and presentation skills• Analytical and problem-solving abilities• Knowledge of compliance and risk management in procurement What do we offer : Competitive base salary Private Medical Insurance Flexible work arrangements (hybrid work option) Enhanced pension scheme Ranked in the UK Best Employers index by the Financial Times Electric Car Scheme Great opportunities for long-term career progression Location: On-site -London, GBRIf this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email or call + 44 ( 0 ) to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our page > I want to work for JLL. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered
Oct 12, 2025
Full time
JLL empowers you to shape a brighter way .Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. We are currently seeking a talented and experienced professional for the role of Regional Account Sourcing Manager. This regional account management position is crucial for overseeing strategic sourcing and procurement activities across our EMEA client accounts, with a particular focus on Integrated Facilities Management (IFM) services. The ideal candidate will have a strong background in procurement, excellent leadership skills, and the ability to drive value for our clients in the complex IFM landscape. Resposibilities: • Responsible for development of sourcing strategy aligned to client requirements, management and performance of all strategic sourcing and procurement related activities for specific client requirements across all Work Place Management (WPM) service lines as required• Deep understanding of the full spectrum of IFM services, including but not limited to: maintenance, cleaning, security, catering, energy management, and workspace management• Responsible for the delivery of all S&P targets related to the client account• Lead/Manage the S&P team related to the client account to ensure the team is performing to the highest standard• Represent JLL S&P in client/account meetings and forums, and ensure adherence to all relevant inputs, materials and communication• Lead negotiations and delivery of savings targets relative to account deliverables • Responsible for appropriate reporting and tracking of Country / regional savings delivery via relevant (Jaggaer) platform(s)• Produce S&P monthly and QBR reporting and delivery of supplier review meetings, including status, highlights, analytics, savings, project plans, achievements, risks and issues • Accountable for implementation of S&P Strategic procurement planning, RFP management, bid analysis and recommendations, liaison with client governance teams for Contract management and approvals, risk management, compliance, and reporting• To manage account resources to ensure the required scope of services to be procured through discussions with Account Director, Regional / Site Facilities Managers, Operations Team(s) and client contacts are managed appropriately • To ensure that all supplier details and files are complete and immediately updated with notified changes and actively monitor and document any changes required to the supplier contracts• To manage framework relationships with JLL preferred suppliers with the support of the Category Management Team where required. Review performance as outlined in the framework agreements• To provide reporting as necessary (performance against KPIs, strategic sourcing activity, supplier performance management, contract management on a monthly / quarterly basis (as agreed with the client account) together with monthly inputs to JLL S&P organisation using the procurement platform (Jaggaer) where appropriate Essentials: • Transformation activities are supported including audits, reports, and actions• Engage with and support training guidance and requirements reference JLL S&P Strategic Sourcing activities. Ensure understanding of the tools, systems, regulations, country/regional practices are available• Ensure S&P Policies and Procedures on the account relate to the appropriate country operations and practices and that they are reviewed annually and are current• Ensure S&P Strategic Sourcing managers develop and implement Sourcing plans for their Country/ region• Ensure suppliers are qualified and onboarded in line with JLL process (satisfying the compliance and risk management key requirements and appropriate systems are utilised)• Provision of S&P transition support, including site visits, supplier on-boarding suppliers and other activities in the completion of account transitions as required• Develop, maintain and manage ESG strategy for the account supported by our JLL S&P ESG lead• Support any required "Voice of the stakeholder/client/account surveys", reporting results and actions Skills and qualifications : • Strategic sourcing and procurement expertise• Team leadership and management• Client relationship management• Negotiation skills • Financial analysis and reporting• Project management• Knowledge of procurement platforms (e.g., Jaggaer)• Contract management• Supplier relationship management• Understanding of ESG principles and strategies• Familiarity with facility management and workplace services• Ability to develop and implement sourcing strategies• Strong communication and presentation skills• Analytical and problem-solving abilities• Knowledge of compliance and risk management in procurement What do we offer : Competitive base salary Private Medical Insurance Flexible work arrangements (hybrid work option) Enhanced pension scheme Ranked in the UK Best Employers index by the Financial Times Electric Car Scheme Great opportunities for long-term career progression Location: On-site -London, GBRIf this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email or call + 44 ( 0 ) to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our page > I want to work for JLL. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered
Field Sales Executive (Chemical / Cleaning Products) 32,000 - 35,000 (OTE 45-55K) + Company Car + 8% Pension + Uncapped Bonus Leeds, M62 Patch Are you a Sales Executive or similar with knowledge of the cleaning chemical industry looking for a field based role that offers full autonomy, inbound leads and generous commission? On offer is a role offering full autonomy to develop a Home-Counties patch. You will be responsible for growing revenue in the area, selling service contracts and high margin consumables to the Catering, Education, Care and Cleaning industries. This will involve meeting clients, calling prospects and chasing leads generated by the Telesales team. This long established, family run business developed their own brand of specialist cleaning products designed primarily for Hospitality, Education and Healthcare purposes. Currently they are going through a period of growth and have very exciting plans for the future. This role would suit a Sales Executive or similar from a cleaning chemical background looking for field based role that offers autonomy, inbound leads and generous commission to significantly boost your earnings. The Role: Developing new Business around the M62 corridor Visiting clients face-to-face and conducting product demonstrations 50/50 split between new business and Account Management Home Based, out on the road 5 days a week visiting customers and clients The Person: Sales Executive or similar Knowledge of the cleaning chemical industry UK Driving license Job Reference: BBBH21937b Sales, Business, Development, BDM, Professional, Manager, Account, Management, Selling, Chemicals, Diversey, Commercial, Field, Leeds, Yorkshire, Bradford, Manchester, Pudsey If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Oct 10, 2025
Full time
Field Sales Executive (Chemical / Cleaning Products) 32,000 - 35,000 (OTE 45-55K) + Company Car + 8% Pension + Uncapped Bonus Leeds, M62 Patch Are you a Sales Executive or similar with knowledge of the cleaning chemical industry looking for a field based role that offers full autonomy, inbound leads and generous commission? On offer is a role offering full autonomy to develop a Home-Counties patch. You will be responsible for growing revenue in the area, selling service contracts and high margin consumables to the Catering, Education, Care and Cleaning industries. This will involve meeting clients, calling prospects and chasing leads generated by the Telesales team. This long established, family run business developed their own brand of specialist cleaning products designed primarily for Hospitality, Education and Healthcare purposes. Currently they are going through a period of growth and have very exciting plans for the future. This role would suit a Sales Executive or similar from a cleaning chemical background looking for field based role that offers autonomy, inbound leads and generous commission to significantly boost your earnings. The Role: Developing new Business around the M62 corridor Visiting clients face-to-face and conducting product demonstrations 50/50 split between new business and Account Management Home Based, out on the road 5 days a week visiting customers and clients The Person: Sales Executive or similar Knowledge of the cleaning chemical industry UK Driving license Job Reference: BBBH21937b Sales, Business, Development, BDM, Professional, Manager, Account, Management, Selling, Chemicals, Diversey, Commercial, Field, Leeds, Yorkshire, Bradford, Manchester, Pudsey If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
The Workplace Program Manager's role is to oversee all workplace programs, supporting a cross-jurisdictional outlook and working closely with the Head of Workplace and Workplace Management on driving a united and consistent approach to all workplace initiatives. As the primary Workplace contact in London, the Workplace Program Manager also assumes the secondary role of Workplace Concierge, providing an exceptional Workplace experience to all employees, visitors, and clients at our London office - acting not only as the first point of contact but overseeing local security. You will demonstrate a positive, welcoming, and helpful attitude, whilst also overseeing the operational running of our space. Please note that this role requires a full time on-site presence at our London office. What you'll be doing Workplace Program Management Oversight of health and safety in partnership with Workplace Managers, managing vendors as required and any group requirements, ensuring compliance. Supports group-wide Workplace budget, ensuring consistency of management processes, working with finance team on continuous reporting and supporting overall reforecasting in partnership with Workplace Managers. Administrative support for Travel Program, overseeing reporting requirement and managing vendor relationship. Supports implementation of new workplace initiatives, including technology, in partnership with broader workplace team and cross-team partners. Management of small project budget, in partnership with local teams. Liaison with Sports and Social committees, ensuring compliance to workplace processes. Streamline food and beverage offering across all locations, driving consistency of experience. Assists with vendor management and contract performance, developing and consistently reviewing KPIs to ensure efficiency. Oversees general security program in partnership with Workplace Managers, managing vendors as required and any group requirements, ensuring compliance. Workplace compliance support, including liaison with Audit as required. Supports others preparing Request for Proposal (RFPs) as required. Provide a friendly and welcoming first impression to all employees and visitors, leading customer experience on-site. Meet and greet any clients to the office, offering a concierge-style service in an approachable and professional manner. Take ownership of office presentation and workplace standards, maintaining high service levels and always offering an exemplary workplace experience. Oversee local security process, ensuring relevant measures are upheld and that security is at the forefront of office operating processes. Proactively partner with employees and building team to monitor security in Aztec's space, acting as a physical presence in the office during the working week. Oversee local vendor relationships for all workplace contracts, including but not limited to cleaning, stationary, maintenance, pest control etc., monitoring performance, providing feedback, and managing to KPIs. Develop positive relationships with building management team and other tenants, proactively seeking to influence building-related decisions that could be of benefit to Aztec. Ensure statutory compliance across all planned and reactive maintenance requirements, upholding records and proactively overseeing schedule. Manage ordering and inventory for office supplies, fruit, coffee, and sundries. Organise external catering where required. Oversee all office post and incoming/outgoing deliveries, processing them in accordance with procedure. Check and reconcile workplace invoices for Accounts Payable, working with the broader workplace team on receiving relevant approvals. Monitor costs of supplies, proactively seeing alternatives and working with vendors to reduce costs where possible. Oversee local Health & Safety, coordinating fire wardens and first aiders and ensuring EHS compliance across the office. Local Workplace lead in support of Aztec's goals in relation to net zero waste and zero carbon emissions. What we're looking for 5+ years relevant concierge and customer service experience Experience working with external vendors Travel administration experience would be beneficial A professional and approachable manner Willingess to work full time on-site at our London office is required SIA license would be beneficial, but not essential A proactive and thorough approach to health & safety and security Demonstrable diary management experience Ability to work autonomously and independently whilst also as part of a wider, collaborative team Advanced PC skills, including Microsoft suite (including Excel, PowerPoint, Copilot) Excellent organisational and communication skills are essential Ability to interact with vendors and external contacts We will provide the training, both in house for relevant technical knowledge. You will need to be quick to learn new systems and great with people, as close working relationships between our colleagues and clients is at the heart of what we do.
Oct 10, 2025
Full time
The Workplace Program Manager's role is to oversee all workplace programs, supporting a cross-jurisdictional outlook and working closely with the Head of Workplace and Workplace Management on driving a united and consistent approach to all workplace initiatives. As the primary Workplace contact in London, the Workplace Program Manager also assumes the secondary role of Workplace Concierge, providing an exceptional Workplace experience to all employees, visitors, and clients at our London office - acting not only as the first point of contact but overseeing local security. You will demonstrate a positive, welcoming, and helpful attitude, whilst also overseeing the operational running of our space. Please note that this role requires a full time on-site presence at our London office. What you'll be doing Workplace Program Management Oversight of health and safety in partnership with Workplace Managers, managing vendors as required and any group requirements, ensuring compliance. Supports group-wide Workplace budget, ensuring consistency of management processes, working with finance team on continuous reporting and supporting overall reforecasting in partnership with Workplace Managers. Administrative support for Travel Program, overseeing reporting requirement and managing vendor relationship. Supports implementation of new workplace initiatives, including technology, in partnership with broader workplace team and cross-team partners. Management of small project budget, in partnership with local teams. Liaison with Sports and Social committees, ensuring compliance to workplace processes. Streamline food and beverage offering across all locations, driving consistency of experience. Assists with vendor management and contract performance, developing and consistently reviewing KPIs to ensure efficiency. Oversees general security program in partnership with Workplace Managers, managing vendors as required and any group requirements, ensuring compliance. Workplace compliance support, including liaison with Audit as required. Supports others preparing Request for Proposal (RFPs) as required. Provide a friendly and welcoming first impression to all employees and visitors, leading customer experience on-site. Meet and greet any clients to the office, offering a concierge-style service in an approachable and professional manner. Take ownership of office presentation and workplace standards, maintaining high service levels and always offering an exemplary workplace experience. Oversee local security process, ensuring relevant measures are upheld and that security is at the forefront of office operating processes. Proactively partner with employees and building team to monitor security in Aztec's space, acting as a physical presence in the office during the working week. Oversee local vendor relationships for all workplace contracts, including but not limited to cleaning, stationary, maintenance, pest control etc., monitoring performance, providing feedback, and managing to KPIs. Develop positive relationships with building management team and other tenants, proactively seeking to influence building-related decisions that could be of benefit to Aztec. Ensure statutory compliance across all planned and reactive maintenance requirements, upholding records and proactively overseeing schedule. Manage ordering and inventory for office supplies, fruit, coffee, and sundries. Organise external catering where required. Oversee all office post and incoming/outgoing deliveries, processing them in accordance with procedure. Check and reconcile workplace invoices for Accounts Payable, working with the broader workplace team on receiving relevant approvals. Monitor costs of supplies, proactively seeing alternatives and working with vendors to reduce costs where possible. Oversee local Health & Safety, coordinating fire wardens and first aiders and ensuring EHS compliance across the office. Local Workplace lead in support of Aztec's goals in relation to net zero waste and zero carbon emissions. What we're looking for 5+ years relevant concierge and customer service experience Experience working with external vendors Travel administration experience would be beneficial A professional and approachable manner Willingess to work full time on-site at our London office is required SIA license would be beneficial, but not essential A proactive and thorough approach to health & safety and security Demonstrable diary management experience Ability to work autonomously and independently whilst also as part of a wider, collaborative team Advanced PC skills, including Microsoft suite (including Excel, PowerPoint, Copilot) Excellent organisational and communication skills are essential Ability to interact with vendors and external contacts We will provide the training, both in house for relevant technical knowledge. You will need to be quick to learn new systems and great with people, as close working relationships between our colleagues and clients is at the heart of what we do.
Area Manager - Commercial Cleaning Location: Swindon / Bath / Bristol Salary: 34,000 + company vehicle + phone + laptop + benefits Type: Full-time, Permanent What You'll Do Oversee multiple commercial cleaning contracts across your region Carry out regular site visits, audits, and quality inspections Lead inductions, deliver training, and provide ongoing staff support Build strong client relationships and resolve any service issues promptly Work closely with the Operations Director to support business growth What We're Looking For At least 1 year's experience in cleaning, facilities management, or soft FM Confident communicator with strong leadership skills Full, clean UK driving licence Flexible and proactive approach - this isn't a 9-5 desk role What's on Offer 34,000 salary Company car, phone, and laptop 28 days' holiday Flexible working Supportive, people-first environment in a family-owned business Clear progression into Account or Regional Management
Oct 09, 2025
Full time
Area Manager - Commercial Cleaning Location: Swindon / Bath / Bristol Salary: 34,000 + company vehicle + phone + laptop + benefits Type: Full-time, Permanent What You'll Do Oversee multiple commercial cleaning contracts across your region Carry out regular site visits, audits, and quality inspections Lead inductions, deliver training, and provide ongoing staff support Build strong client relationships and resolve any service issues promptly Work closely with the Operations Director to support business growth What We're Looking For At least 1 year's experience in cleaning, facilities management, or soft FM Confident communicator with strong leadership skills Full, clean UK driving licence Flexible and proactive approach - this isn't a 9-5 desk role What's on Offer 34,000 salary Company car, phone, and laptop 28 days' holiday Flexible working Supportive, people-first environment in a family-owned business Clear progression into Account or Regional Management
Role: Head of Operations Reports into: Director of Live Operations Location: London Contract Type: Full Time, Permanent, 42.5 hours per week Who we are: Broadwick Live is a multifaceted international company with headquarters in London who create, develop, own and operate a diverse portfolio of venues, spaces, events and experiences. We believe in redefining spaces and how people experience music, art, culture and recreation by breaking down the traditional barriers. Our history and heritage is deeply rooted in music, building a portfolio of 20 global festivals before selling the portfolio in 2019 to focus on our growing portfolio of venues that includes Printworks, Drumsheds, Exhibition and Magazine in London, Depot in Manchester and Brooklyn Storehouse in New York. Collectively we strive to push boundaries and disrupt the cultural landscape by combining big thinking, bold ideas and commercial intelligence to produce spaces and experiences for discerning audiences in inspiring locations. Our team: Broadwick Live are home to a passionate and dedicated team of event professionals who take immense pride in delivering world-class events in exceptional venues. Our goal is to create unforgettable experiences that leave a lasting impact on the thousands of guests we welcome. We are a close-knit team driven by excellence, working in a dynamic environment surrounded by like-minded, committed individuals. What we're looking for: We're looking for an exceptional and highly organised Head of Operations to join the Broadwick Live team and play a critical leadership role in the delivery of our flagship venue, Drumsheds . Reporting directly to the Director of Live Operations , you will be the operational lead responsible for planning and delivering live events at scale, ensuring seamless coordination across internal departments, external promoters, and suppliers. You'll oversee all aspects of show operations at Drumsheds from initial planning through to delivery and debrief acting as the strategic lead for end-to-end event execution. You'll manage a growing operations team, take ownership of documentation and compliance, and drive a culture of safety, excellence, and continuous improvement across the venue. As a senior leader within the Live Operations team, you'll play a key role in shaping the operational model of Drumsheds and influencing the experience of artists, guests, and teams alike. What you'll be responsible for: Event Operations - Drumsheds/Flagship Venue Own the operational delivery of all events at Drumsheds, working in close partnership with the Director of Live Operations and senior stakeholders across the business. Lead pre-event planning cycles, build and infrastructure readiness, live delivery, and post-show break and reconciliation. Chair internal key event briefings and debriefs, ensuring teams are aligned and feedback is actioned. Act as a primary key contact on site for suppliers, tour managers, production teams, and contractors with direct oversight of operational teams and key contractors. Maintain and lead in the enforcement of licensing conditions and safety standards as outlined in the Premises Licence and Event Safety Plans. Be on-site throughout build, live and break, leading the operations team in real time. Manage pre-event planning sessions and contribute to SAG and external stakeholder engagement as required. Documentation & Reporting Oversee the creation and upkeep of all essential event documentation including operational plans, build and break schedules, staff briefs, and supplier briefs. Ensure world class best practice with internal safety protocols and update documentation in line with regulatory and operational changes. Lead the collation of detailed post-event reporting and learnings to the Director of Live Operations and broader senior team to identify areas for efficiency, innovation and continuous improvement. Team Leadership Line manage key senior team members, operations managers and the wide team supporting their development and ensuring clear role delegation during show cycles. Foster a team culture that reflects Broadwick Live's values: collaborative, accountable, resilient, and forward-thinking. Recruit, brief, and manage freelance and casual operations staff as required per event. Suppliers & Stakeholders Own the operational relationship with key suppliers across security, traffic management, medical, bars, cleaning, production, and site crew. Support in supplier procurement, briefing, and delivery oversight to ensure operational standards are met or exceeded. Ensure supplier costings align with pre-agreed budgets and flag variations or risks early. Represent Broadwick Live to external stakeholders, including local authorities, emergency services, licensing bodies and suppliers. Commercial & Financial Awareness Support the Director of Live Operations in budget planning and reconciliation flagging risks and opportunities across budgets. Identify and implement cost efficiencies without compromising safety or delivery. Ensure operational decisions are aligned with the commercial goals of the project balancing ambition and guest experience with financial sustainability and responsibility. You'll need to have: Significant experience in a senior operational leadership role at a large-scale venue or festival environment Deep understanding of UK licensing regulations and operational best practices for music and cultural events. Proven ability to lead multidisciplinary teams in high pressure, fast paced environments. Strong interpersonal and stakeholder management skills, particularly with promoters, local authorities, and emergency services. A passion for live music, combined with strong commercial and customer-service acumen. A calm, solutions focussed approach to crisis management, with the ability to make considered decisions in real time. Strong verbal and written communication skills; confident with internal briefings and external representation. High proficiency in GDrive, Excel, Google Docs, Slack, and event management tools. Flexibility to work evenings, weekends, and extended periods on site during shows. Nice to have: Familiarity with electronic music events and youth culture audiences. Experience managing documentation for licensed premises or outdoor events.
Oct 09, 2025
Full time
Role: Head of Operations Reports into: Director of Live Operations Location: London Contract Type: Full Time, Permanent, 42.5 hours per week Who we are: Broadwick Live is a multifaceted international company with headquarters in London who create, develop, own and operate a diverse portfolio of venues, spaces, events and experiences. We believe in redefining spaces and how people experience music, art, culture and recreation by breaking down the traditional barriers. Our history and heritage is deeply rooted in music, building a portfolio of 20 global festivals before selling the portfolio in 2019 to focus on our growing portfolio of venues that includes Printworks, Drumsheds, Exhibition and Magazine in London, Depot in Manchester and Brooklyn Storehouse in New York. Collectively we strive to push boundaries and disrupt the cultural landscape by combining big thinking, bold ideas and commercial intelligence to produce spaces and experiences for discerning audiences in inspiring locations. Our team: Broadwick Live are home to a passionate and dedicated team of event professionals who take immense pride in delivering world-class events in exceptional venues. Our goal is to create unforgettable experiences that leave a lasting impact on the thousands of guests we welcome. We are a close-knit team driven by excellence, working in a dynamic environment surrounded by like-minded, committed individuals. What we're looking for: We're looking for an exceptional and highly organised Head of Operations to join the Broadwick Live team and play a critical leadership role in the delivery of our flagship venue, Drumsheds . Reporting directly to the Director of Live Operations , you will be the operational lead responsible for planning and delivering live events at scale, ensuring seamless coordination across internal departments, external promoters, and suppliers. You'll oversee all aspects of show operations at Drumsheds from initial planning through to delivery and debrief acting as the strategic lead for end-to-end event execution. You'll manage a growing operations team, take ownership of documentation and compliance, and drive a culture of safety, excellence, and continuous improvement across the venue. As a senior leader within the Live Operations team, you'll play a key role in shaping the operational model of Drumsheds and influencing the experience of artists, guests, and teams alike. What you'll be responsible for: Event Operations - Drumsheds/Flagship Venue Own the operational delivery of all events at Drumsheds, working in close partnership with the Director of Live Operations and senior stakeholders across the business. Lead pre-event planning cycles, build and infrastructure readiness, live delivery, and post-show break and reconciliation. Chair internal key event briefings and debriefs, ensuring teams are aligned and feedback is actioned. Act as a primary key contact on site for suppliers, tour managers, production teams, and contractors with direct oversight of operational teams and key contractors. Maintain and lead in the enforcement of licensing conditions and safety standards as outlined in the Premises Licence and Event Safety Plans. Be on-site throughout build, live and break, leading the operations team in real time. Manage pre-event planning sessions and contribute to SAG and external stakeholder engagement as required. Documentation & Reporting Oversee the creation and upkeep of all essential event documentation including operational plans, build and break schedules, staff briefs, and supplier briefs. Ensure world class best practice with internal safety protocols and update documentation in line with regulatory and operational changes. Lead the collation of detailed post-event reporting and learnings to the Director of Live Operations and broader senior team to identify areas for efficiency, innovation and continuous improvement. Team Leadership Line manage key senior team members, operations managers and the wide team supporting their development and ensuring clear role delegation during show cycles. Foster a team culture that reflects Broadwick Live's values: collaborative, accountable, resilient, and forward-thinking. Recruit, brief, and manage freelance and casual operations staff as required per event. Suppliers & Stakeholders Own the operational relationship with key suppliers across security, traffic management, medical, bars, cleaning, production, and site crew. Support in supplier procurement, briefing, and delivery oversight to ensure operational standards are met or exceeded. Ensure supplier costings align with pre-agreed budgets and flag variations or risks early. Represent Broadwick Live to external stakeholders, including local authorities, emergency services, licensing bodies and suppliers. Commercial & Financial Awareness Support the Director of Live Operations in budget planning and reconciliation flagging risks and opportunities across budgets. Identify and implement cost efficiencies without compromising safety or delivery. Ensure operational decisions are aligned with the commercial goals of the project balancing ambition and guest experience with financial sustainability and responsibility. You'll need to have: Significant experience in a senior operational leadership role at a large-scale venue or festival environment Deep understanding of UK licensing regulations and operational best practices for music and cultural events. Proven ability to lead multidisciplinary teams in high pressure, fast paced environments. Strong interpersonal and stakeholder management skills, particularly with promoters, local authorities, and emergency services. A passion for live music, combined with strong commercial and customer-service acumen. A calm, solutions focussed approach to crisis management, with the ability to make considered decisions in real time. Strong verbal and written communication skills; confident with internal briefings and external representation. High proficiency in GDrive, Excel, Google Docs, Slack, and event management tools. Flexibility to work evenings, weekends, and extended periods on site during shows. Nice to have: Familiarity with electronic music events and youth culture audiences. Experience managing documentation for licensed premises or outdoor events.
Make London s Skyline Safer, Smarter, and Stunning. At Spectrum Specialist Support , we re not just another building services company - we re the team trusted to keep some of London s most iconic exteriors safe, compliant, and looking their absolute best. For over 20 years, we ve been at the forefront of façade restoration and cleaning, pioneering patented 3D technology and rope-access expertise that let us take on projects no one else can. From the skyscrapers of Canary Wharf to heritage landmarks, our mission is simple: to transform the face of buildings while ensuring the highest standards of safety, innovation, and visual impact. Now, we re looking for a Business Development Manager who shares our passion for building exteriors - and who s ready to play a pivotal role in our growth. The Role at a Glance: Business Development Manager London Field & Office Based £30,000 £35,000 Base (£60,000 - £70,000 OTE Uncapped) Plus Bonus Scheme, Training, Company Transport Values: Integrity, Attention to Detail, Fun, Innovation, Adaptability Company: Building Maintenance Without Limits Your Background: Commercial Property, Facilities, Facilities Management, Building Maintenance, Property Sales, Building Management. Your Skills: Business Development, Sales (Hunting / Farming). Client Management. Customer Success. The Opportunity: As our Business Development Manager, you ll be the face of Spectrum for new and existing clients. Your role will combine relationship-building, consultative sales, and strategic account growth. You ll: • Spot opportunities: Visit sites and meet decision-makers to understand their challenges. • Shape solutions: Work with our technical teams to craft proposals that are safe, compliant, and cost-effective. • Win trust: Turn first-time conversations into long-term partnerships. • Drive growth: Deliver results that directly fuel Spectrum s expansion across London. What You Bring: • A track record in business development or B2B sales, ideally in construction, facilities management, or building services. • Confidence to meet clients face-to-face, ask the right questions, and present tailored solutions. • Strong organisational skills to manage quotes, pipelines, and follow-ups. • A natural ability to connect with people whether on-site with contractors or in boardrooms with directors. • Ambition: You re motivated by results and proud to contribute to company growth. Why Spectrum? • Unique expertise: We re leaders in building exteriors, with patented technology and unrivalled rope-access skills. • Iconic projects: Work on London s most recognisable buildings from glass skyscrapers to historic facades. • Freedom of movement: Company scooter, e-bike, or van provided your choice. • Values-led culture: Integrity, Attention to Detail, Fun, Innovation, and Adaptability drive everything we do. • Growth mindset: You ll be supported with training, mentorship, and opportunities to make your mark. About You: • Passionate about making buildings safer, compliant, and visually impressive. • Commercially minded with a consultative approach to client relationships. • Excited by the idea of working on challenging, high-profile projects across London. • Ready to be part of a forward-thinking, ambitious company where innovation isn t just a buzzword - it s the way we work. If you re ready to join a business that s changing the way London thinks about building exteriors, apply today and help us shape the skyline. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Oct 08, 2025
Full time
Make London s Skyline Safer, Smarter, and Stunning. At Spectrum Specialist Support , we re not just another building services company - we re the team trusted to keep some of London s most iconic exteriors safe, compliant, and looking their absolute best. For over 20 years, we ve been at the forefront of façade restoration and cleaning, pioneering patented 3D technology and rope-access expertise that let us take on projects no one else can. From the skyscrapers of Canary Wharf to heritage landmarks, our mission is simple: to transform the face of buildings while ensuring the highest standards of safety, innovation, and visual impact. Now, we re looking for a Business Development Manager who shares our passion for building exteriors - and who s ready to play a pivotal role in our growth. The Role at a Glance: Business Development Manager London Field & Office Based £30,000 £35,000 Base (£60,000 - £70,000 OTE Uncapped) Plus Bonus Scheme, Training, Company Transport Values: Integrity, Attention to Detail, Fun, Innovation, Adaptability Company: Building Maintenance Without Limits Your Background: Commercial Property, Facilities, Facilities Management, Building Maintenance, Property Sales, Building Management. Your Skills: Business Development, Sales (Hunting / Farming). Client Management. Customer Success. The Opportunity: As our Business Development Manager, you ll be the face of Spectrum for new and existing clients. Your role will combine relationship-building, consultative sales, and strategic account growth. You ll: • Spot opportunities: Visit sites and meet decision-makers to understand their challenges. • Shape solutions: Work with our technical teams to craft proposals that are safe, compliant, and cost-effective. • Win trust: Turn first-time conversations into long-term partnerships. • Drive growth: Deliver results that directly fuel Spectrum s expansion across London. What You Bring: • A track record in business development or B2B sales, ideally in construction, facilities management, or building services. • Confidence to meet clients face-to-face, ask the right questions, and present tailored solutions. • Strong organisational skills to manage quotes, pipelines, and follow-ups. • A natural ability to connect with people whether on-site with contractors or in boardrooms with directors. • Ambition: You re motivated by results and proud to contribute to company growth. Why Spectrum? • Unique expertise: We re leaders in building exteriors, with patented technology and unrivalled rope-access skills. • Iconic projects: Work on London s most recognisable buildings from glass skyscrapers to historic facades. • Freedom of movement: Company scooter, e-bike, or van provided your choice. • Values-led culture: Integrity, Attention to Detail, Fun, Innovation, and Adaptability drive everything we do. • Growth mindset: You ll be supported with training, mentorship, and opportunities to make your mark. About You: • Passionate about making buildings safer, compliant, and visually impressive. • Commercially minded with a consultative approach to client relationships. • Excited by the idea of working on challenging, high-profile projects across London. • Ready to be part of a forward-thinking, ambitious company where innovation isn t just a buzzword - it s the way we work. If you re ready to join a business that s changing the way London thinks about building exteriors, apply today and help us shape the skyline. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Contract Manager Contract Cleaning The Opportunity An opportunity to join one of the market leaders in professional support services in Europe has arisen due a result of new mobilisations and continued growth. We are looking for an experienced Contract Cleaning Manager who wants to manage their own business area including P&L and take direct control of their team, client relationships and results, as well as H&S including COSHH, BICS & IOSH. This is an opportunity to join an international brand that truly values their people and offers career and personal development to all their employees. The Package £32,000 basic Uncapped commission Car Allowance 35 days holiday per year (including bank holidays) Home based and Flexible hours The Territory Edinburgh and surrounding areas Main Responsibilities of a Contracts Manager Contract/Site Management with 40-45 cleaning staff The Contracts Manager will ensure the cleaning service delivery specification is implemented and adhered to. Regular client liaison: plan and implement a visitation programme to monitor cleaning standards and client satisfaction in all contracts, via the Quality Service Level Indicator/ECAT procedure. To ensure all client queries and complaints are dealt with in a timely and effective manner. To ensure that the financial performance of each contract is being controlled to the budgeted requirements. Contracts Managers maximise the level of business done within each contract by identifying additional opportunities for extension to the contract and/or additional work as well as facility services sales. To assist the sales team as and when required. To ensure adequate supplies are onsite. To recruit, induct and train new staff. To resolve any disciplinary/ grievance matters in line with company policy and procedure. To provide guidance, coaching and training to managers and supervisors. The Person Experience in managing multiple commercial cleaning accounts Strong management style with experience in recruitment, on-boarding, training and development Passionate about people Health and Safety qualification or experience in this area Client liaison and presentation experience Full clean driving licence Why Work for Us Ethical Business, always looking to reduce our environmental impact and our use of the planet s resources. Equal Opportunities Employer who promotes diversity. Innovative Approach to the Employee Journey A defined purpose-driven set of values helps our employees understand what we stand for and fosters the shared sense of responsibility and family-feel to our business
Oct 06, 2025
Full time
Contract Manager Contract Cleaning The Opportunity An opportunity to join one of the market leaders in professional support services in Europe has arisen due a result of new mobilisations and continued growth. We are looking for an experienced Contract Cleaning Manager who wants to manage their own business area including P&L and take direct control of their team, client relationships and results, as well as H&S including COSHH, BICS & IOSH. This is an opportunity to join an international brand that truly values their people and offers career and personal development to all their employees. The Package £32,000 basic Uncapped commission Car Allowance 35 days holiday per year (including bank holidays) Home based and Flexible hours The Territory Edinburgh and surrounding areas Main Responsibilities of a Contracts Manager Contract/Site Management with 40-45 cleaning staff The Contracts Manager will ensure the cleaning service delivery specification is implemented and adhered to. Regular client liaison: plan and implement a visitation programme to monitor cleaning standards and client satisfaction in all contracts, via the Quality Service Level Indicator/ECAT procedure. To ensure all client queries and complaints are dealt with in a timely and effective manner. To ensure that the financial performance of each contract is being controlled to the budgeted requirements. Contracts Managers maximise the level of business done within each contract by identifying additional opportunities for extension to the contract and/or additional work as well as facility services sales. To assist the sales team as and when required. To ensure adequate supplies are onsite. To recruit, induct and train new staff. To resolve any disciplinary/ grievance matters in line with company policy and procedure. To provide guidance, coaching and training to managers and supervisors. The Person Experience in managing multiple commercial cleaning accounts Strong management style with experience in recruitment, on-boarding, training and development Passionate about people Health and Safety qualification or experience in this area Client liaison and presentation experience Full clean driving licence Why Work for Us Ethical Business, always looking to reduce our environmental impact and our use of the planet s resources. Equal Opportunities Employer who promotes diversity. Innovative Approach to the Employee Journey A defined purpose-driven set of values helps our employees understand what we stand for and fosters the shared sense of responsibility and family-feel to our business
