The PureGym Way The PureGym Group is a top-10 global gym business with over 700 total sites and 2.5 million members across 6 countries. Our mission is to bring high quality, affordable fitness to everyone, everywhere, ensuring customer centricity is woven into the breadth of our product. We champion diversity and are committed to providing a workplace where everyone feels free to be. We're proud to be recognised as a Top Institute Employer , reflecting our commitment to excellence in employee experience and workplace culture . See our careers page for full benefits. We offer: Free nationwide gym membership for you + 1 Hybrid working A truly flexible working culture Personal private healthcare, including digital GP Life insurance x4 Company pension contribution 25 days annual leave, plus 1 personal day Option to purchase additional holiday (up to 5 days) Great learning & development resources Enhanced maternity pay, paternity and adoption leave The Role Location: London (2-3 days in the office)Type: Full TimeContract type: Permanent Application: Closing date Monday 8 December We are looking for a Commercial Manager to drive commercial decision-making across our 450+ gyms in the UK. This role will be involved in setting pricing strategy, tracking and responding to competitor threats, managing discounting & promotions and much more. This is a Hybrid working role. This will be based in our London office 2-3 days a week. In this fast-paced environment, you will be responsible for driving commercial value at a gym level by identifying areas of opportunity. You will leverage our suite of revenue-driving levers including price, promotions and product architecture, whilst also shaping the roadmap of initiatives for the team and taking on ad-hoc strategic commercial projects. Key duties will include: Pricing Strategy: Think about how best to balance the volume / price equation across each of our 450+ UK gyms, which are all priced individually. Analyse the different factors that influence pricing decisions to deliver on PureGym's short- and long-term revenue ambitions. Competitor Tracking & Response: Build a detailed understanding of our competitors to become PureGym's resident expert on the competitive landscape. Use this knowledge to set & execute our competitor response strategy, protecting revenue where we are impacted by competitor action. Commercial Management of High Value Gyms: Set the strategy for commercially managing gyms through new site openings, refurbishments and transfers, and work with other stakeholders to ensure these key moments are a success. Ad-Hoc Strategic Projects: Work on high-impact commercial projects that drive long-term value for the business, such as the price architecture we use to sell memberships. Play a leading role in shaping the roadmap for the Revenue Management team and evolving the future of the department. Line Management of Commercial Analyst: Manage a Commercial Analyst who will provide data and insights to influence decision-making, while building a great team culture and developing their skills. Lead Commercial meetings: Set the agenda for and lead the presentation of a range of regular Commercial meetings with senior stakeholders from across the business. The Person We are looking for an ambitious individual with strong Commercial acumen who can hit the ground running, identify areas of opportunity, communicate this effectively to stakeholders and drive real value for PureGym. The following core attributes are essential: Commercial thinker & value driver - Adept at identifying opportunities to drive commercial value through day-to-day decisions, bringing a proactive mindset to optimising our Revenue Management capabilities. Analytical firepower - Strong financial and scenario modelling skills, with the ability to conduct complex analysis where required to support commercial decision-making and evaluate business outcomes. Self-starter & ability to work in a fast-paced organisation - Thrives in a dynamic environment, taking ownership and driving initiatives without constant direction. Adaptable and resilient when priorities shift. Strong written and verbal communication skills - Leads meetings with senior stakeholders and collaborates effectively on cross-functional projects. Compelling storyteller who turns analysis into narratives that influence decisions across all levels. Strategic thinker & problem-solver - Comfortable tackling complex and varied strategic problems with innovative solutions, translating data and insights into actionable strategies. Attention to detail, without losing sight of the big picture - Delivers precise and accurate analysis, whilst ensuring recommendations are aligned to the broader strategic context. Required experience / qualifications: 3+ years of experience in a strategic or commercial role Bachelor's degree in a relevant field from a top-level University Highly proficient in Excel and PowerPoint Experience working with different stakeholders across an organisation to deliver Commercial value Preferable experience / qualifications: Experience in a consumer or subscription business, or in a consulting environment that covers these industries Experience in pricing strategy or revenue management PureGym is proud to be an equal opportunities employer. Our company mantra is 'Everybody Welcome' and we are dedicated to promoting a diverse and inclusive place to work. From a hiring standpoint, we welcome applicants from all backgrounds and are committed to ensuring that our PureGym colleagues reflect the diversity of the nation as well as our millions of gym members we serve. Join us on our mission is to bring high quality, affordable fitness to everyone, everywhere. Please note: Applications will be reviewed on a rolling basis, and the advert may be withdrawn at any time. Early application is encouraged. Internally the position will be known as Revenue Manager.
Dec 05, 2025
Full time
The PureGym Way The PureGym Group is a top-10 global gym business with over 700 total sites and 2.5 million members across 6 countries. Our mission is to bring high quality, affordable fitness to everyone, everywhere, ensuring customer centricity is woven into the breadth of our product. We champion diversity and are committed to providing a workplace where everyone feels free to be. We're proud to be recognised as a Top Institute Employer , reflecting our commitment to excellence in employee experience and workplace culture . See our careers page for full benefits. We offer: Free nationwide gym membership for you + 1 Hybrid working A truly flexible working culture Personal private healthcare, including digital GP Life insurance x4 Company pension contribution 25 days annual leave, plus 1 personal day Option to purchase additional holiday (up to 5 days) Great learning & development resources Enhanced maternity pay, paternity and adoption leave The Role Location: London (2-3 days in the office)Type: Full TimeContract type: Permanent Application: Closing date Monday 8 December We are looking for a Commercial Manager to drive commercial decision-making across our 450+ gyms in the UK. This role will be involved in setting pricing strategy, tracking and responding to competitor threats, managing discounting & promotions and much more. This is a Hybrid working role. This will be based in our London office 2-3 days a week. In this fast-paced environment, you will be responsible for driving commercial value at a gym level by identifying areas of opportunity. You will leverage our suite of revenue-driving levers including price, promotions and product architecture, whilst also shaping the roadmap of initiatives for the team and taking on ad-hoc strategic commercial projects. Key duties will include: Pricing Strategy: Think about how best to balance the volume / price equation across each of our 450+ UK gyms, which are all priced individually. Analyse the different factors that influence pricing decisions to deliver on PureGym's short- and long-term revenue ambitions. Competitor Tracking & Response: Build a detailed understanding of our competitors to become PureGym's resident expert on the competitive landscape. Use this knowledge to set & execute our competitor response strategy, protecting revenue where we are impacted by competitor action. Commercial Management of High Value Gyms: Set the strategy for commercially managing gyms through new site openings, refurbishments and transfers, and work with other stakeholders to ensure these key moments are a success. Ad-Hoc Strategic Projects: Work on high-impact commercial projects that drive long-term value for the business, such as the price architecture we use to sell memberships. Play a leading role in shaping the roadmap for the Revenue Management team and evolving the future of the department. Line Management of Commercial Analyst: Manage a Commercial Analyst who will provide data and insights to influence decision-making, while building a great team culture and developing their skills. Lead Commercial meetings: Set the agenda for and lead the presentation of a range of regular Commercial meetings with senior stakeholders from across the business. The Person We are looking for an ambitious individual with strong Commercial acumen who can hit the ground running, identify areas of opportunity, communicate this effectively to stakeholders and drive real value for PureGym. The following core attributes are essential: Commercial thinker & value driver - Adept at identifying opportunities to drive commercial value through day-to-day decisions, bringing a proactive mindset to optimising our Revenue Management capabilities. Analytical firepower - Strong financial and scenario modelling skills, with the ability to conduct complex analysis where required to support commercial decision-making and evaluate business outcomes. Self-starter & ability to work in a fast-paced organisation - Thrives in a dynamic environment, taking ownership and driving initiatives without constant direction. Adaptable and resilient when priorities shift. Strong written and verbal communication skills - Leads meetings with senior stakeholders and collaborates effectively on cross-functional projects. Compelling storyteller who turns analysis into narratives that influence decisions across all levels. Strategic thinker & problem-solver - Comfortable tackling complex and varied strategic problems with innovative solutions, translating data and insights into actionable strategies. Attention to detail, without losing sight of the big picture - Delivers precise and accurate analysis, whilst ensuring recommendations are aligned to the broader strategic context. Required experience / qualifications: 3+ years of experience in a strategic or commercial role Bachelor's degree in a relevant field from a top-level University Highly proficient in Excel and PowerPoint Experience working with different stakeholders across an organisation to deliver Commercial value Preferable experience / qualifications: Experience in a consumer or subscription business, or in a consulting environment that covers these industries Experience in pricing strategy or revenue management PureGym is proud to be an equal opportunities employer. Our company mantra is 'Everybody Welcome' and we are dedicated to promoting a diverse and inclusive place to work. From a hiring standpoint, we welcome applicants from all backgrounds and are committed to ensuring that our PureGym colleagues reflect the diversity of the nation as well as our millions of gym members we serve. Join us on our mission is to bring high quality, affordable fitness to everyone, everywhere. Please note: Applications will be reviewed on a rolling basis, and the advert may be withdrawn at any time. Early application is encouraged. Internally the position will be known as Revenue Manager.
Brand Product Manager Salary: Competitive depending on experience / Excellent Benefits ABOUT THE ROLE An exciting opportunity has arisen for a Brand Product Manager to join a leading ambient food brand. This role will take ownership of a large and growing product portfolio, driving commercial growth through data-led insights, strategic product range optimisation and innovation development. The Brand Product Manager will translate consumer insights and market data into actionable product strategies. Working at the intersection of brand, category and innovation, you'll partner closely with the Category team, New Product Development function and Innovation team to shape product roadmaps that deliver both consumer relevance and commercial success. This is not a creative execution role - instead, you'll be the analytical powerhouse who uses data to make informed decisions about product portfolio performance, range optimisation, NPD opportunities and commercial positioning. KEY RESPONSIBILITIES Product Portfolio Management & Optimisation Responsibility for product portfolio performance - from insight generation through to strategic planning and commercial evaluation Lead product range reviews and optimisation using robust data analysis to drive portfolio upgrade and rationalisation decisions Conduct regular performance tracking of KPIs and report commercial insights to senior leadership team Consumer Insights & Data Analysis Leadership Lead consumer insights generation for current range and potential extensions using Circana, Kantar, YouGov and other data platforms Translate market trends, category dynamics and consumer behaviour data into strategic product recommendations Conduct competitor analysis and market landscaping to identify white space opportunities Build business cases for NPD and portfolio changes grounded in robust consumer and commercial data Cross-Functional Collaboration & Stakeholder Management Work closely with Category, NPD and Innovation teams to develop integrated product roadmaps Partner with Technical team on packaging development, compliance and product specifications Align with UK and international stakeholders on product initiatives and brand standards WHAT WE'RE LOOKING FOR Essential Experience & Skills Proven experience in product management, brand management or category roles within B2C FMCG environment Strong analytical capabilities with demonstrated experience using syndicated data platforms (Circana/Nielsen/Kantar essential) Ability to translate complex data into clear commercial insights and actionable recommendations Experience developing business cases with financial modelling and ROI analysis Track record of managing product portfolios and driving range optimisation Strong project management skills with ability to work independently and manage multiple priorities Excellent stakeholder management across cross-functional teams Desirable Experience Food industry experience, particularly ambient/packaged food categories Experience working with Technical/R&D teams on product specifications Category management or commercial analytics background Exposure to pricing strategy and promotional effectiveness analysis Education & Qualifications Degree level qualification to 2:1 standard (essential) CIM qualification, other marketing/commercial qualification or MBA (desirable) Strong proficiency in Excel and data analysis tools Benefits: Holidays: 25 days, Increases with service to 28 days. Pension: Group personal pension, company contribution of 4%. Life Cover: 3 x your salary in the event of your death to your nominated beneficiary. Occupational maternity pay plus SMP. Accident Cover: Disability compensation Payment. Medicash plan: Individual Cover or Family. Employee has the option to increase the benefit. Employee Star Award. Employee Assistance Programme. Free lunches every day. Annual company BBQ. Annual flu vaccination. WHY JOIN US? You'll be joining a brand with heritage and ambition, working on a portfolio that's experiencing exciting growth. This role offers genuine ownership and the opportunity to shape product strategy with tangible commercial impact. You'll work collaboratively with passionate teams across Category, Innovation, Marketing and Commercial functions in an environment that values data-driven decision making and consumer-first thinking. If you're an analytically-minded product professional who thrives on turning insights into commercial success, we'd love to hear from you.
Dec 05, 2025
Full time
Brand Product Manager Salary: Competitive depending on experience / Excellent Benefits ABOUT THE ROLE An exciting opportunity has arisen for a Brand Product Manager to join a leading ambient food brand. This role will take ownership of a large and growing product portfolio, driving commercial growth through data-led insights, strategic product range optimisation and innovation development. The Brand Product Manager will translate consumer insights and market data into actionable product strategies. Working at the intersection of brand, category and innovation, you'll partner closely with the Category team, New Product Development function and Innovation team to shape product roadmaps that deliver both consumer relevance and commercial success. This is not a creative execution role - instead, you'll be the analytical powerhouse who uses data to make informed decisions about product portfolio performance, range optimisation, NPD opportunities and commercial positioning. KEY RESPONSIBILITIES Product Portfolio Management & Optimisation Responsibility for product portfolio performance - from insight generation through to strategic planning and commercial evaluation Lead product range reviews and optimisation using robust data analysis to drive portfolio upgrade and rationalisation decisions Conduct regular performance tracking of KPIs and report commercial insights to senior leadership team Consumer Insights & Data Analysis Leadership Lead consumer insights generation for current range and potential extensions using Circana, Kantar, YouGov and other data platforms Translate market trends, category dynamics and consumer behaviour data into strategic product recommendations Conduct competitor analysis and market landscaping to identify white space opportunities Build business cases for NPD and portfolio changes grounded in robust consumer and commercial data Cross-Functional Collaboration & Stakeholder Management Work closely with Category, NPD and Innovation teams to develop integrated product roadmaps Partner with Technical team on packaging development, compliance and product specifications Align with UK and international stakeholders on product initiatives and brand standards WHAT WE'RE LOOKING FOR Essential Experience & Skills Proven experience in product management, brand management or category roles within B2C FMCG environment Strong analytical capabilities with demonstrated experience using syndicated data platforms (Circana/Nielsen/Kantar essential) Ability to translate complex data into clear commercial insights and actionable recommendations Experience developing business cases with financial modelling and ROI analysis Track record of managing product portfolios and driving range optimisation Strong project management skills with ability to work independently and manage multiple priorities Excellent stakeholder management across cross-functional teams Desirable Experience Food industry experience, particularly ambient/packaged food categories Experience working with Technical/R&D teams on product specifications Category management or commercial analytics background Exposure to pricing strategy and promotional effectiveness analysis Education & Qualifications Degree level qualification to 2:1 standard (essential) CIM qualification, other marketing/commercial qualification or MBA (desirable) Strong proficiency in Excel and data analysis tools Benefits: Holidays: 25 days, Increases with service to 28 days. Pension: Group personal pension, company contribution of 4%. Life Cover: 3 x your salary in the event of your death to your nominated beneficiary. Occupational maternity pay plus SMP. Accident Cover: Disability compensation Payment. Medicash plan: Individual Cover or Family. Employee has the option to increase the benefit. Employee Star Award. Employee Assistance Programme. Free lunches every day. Annual company BBQ. Annual flu vaccination. WHY JOIN US? You'll be joining a brand with heritage and ambition, working on a portfolio that's experiencing exciting growth. This role offers genuine ownership and the opportunity to shape product strategy with tangible commercial impact. You'll work collaboratively with passionate teams across Category, Innovation, Marketing and Commercial functions in an environment that values data-driven decision making and consumer-first thinking. If you're an analytically-minded product professional who thrives on turning insights into commercial success, we'd love to hear from you.
Membership Marketing Manager Location: Head Office, Regents Park, London NW1 Hybrid Contract: 12-months Fixed Term (Maternity Cover) Hours: Full Time Salary: £47,250 per annum Purpose of the role The Zoological Society of London (ZSL) is an international conservation charity, driven by science, working to protect and restore wildlife in the UK and around the world. Our vision is a world where wildlife thrives and every role, every person in every corner of ZSL has one thing in common we are all conservationists, and passionate about restoring wildlife. We have nearly 150,000 ZSL Zoo Members, who made over 680,000 visits to our conservation zoos London and Whipsnade Zoo, last year, bringing us over £10 million of income; so they play a key role in supporting ZSL s important conservation work. The Membership Marketing Manager leads the growth and engagement of the organisation s Zoo membership base, developing and delivering strategies that drive acquisition, retention, and long-term value. Working collaboratively across teams, the role ensures seamless, insight-led journeys that convert visitors into loyal members and supporters, underpinned by effective CRM communications and data-driven campaign delivery to maximise income and lifetime value. This is a 12-month maternity cover role with the emphasis on the membership management elements. The position offers hybrid working, with at least one day per week spent in the office to connect with the team (Tuesdays). Key responsibilities: Strategy and growth: Lead the development and delivery of a data-driven membership marketing strategy to grow acquisition, retention, and member value across all channels. Collaboration and partnerships: Build strong cross-team and supplier partnerships to enhance supporter experiences, operational efficiency, and member value. Performance and insights: Monitor and report on membership performance, providing insights and leadership to drive continuous improvement and team success. Fundraising alignment: Collaborate with Fundraising to nurture member-to-donor pathways through targeted segmentation and coordinated communications. CRM and retention: Drive personalised, insight-led CRM and retention strategies that deepen engagement and foster long-term supporter loyalty. Digital and systems optimisation: Partner with digital and operational teams to optimise online journeys, systems, and data structures for seamless supporter experiences and retention growth. About You Successfully managed a membership scheme, running both acquisition campaigns and retention programmes. Proven experience of developing and implementing marketing campaigns across of variety of media. Knowledge of ticketing/CRM platforms (e.g. Spektrix, Tessitura, or Salesforce). Confident using performance and customer data to develop actionable marketing plans. Familiar with customer databases and developing membership customer journeys. Strong interpersonal skills and demonstrable experience of sourcing, managing, negotiating and liaising with suppliers. About Us We re ZSL, an international conservation charity. Through our unrivalled animal experts in our two zoos (London Zoo and Whipsnade Zoo), the work of our pioneering scientists, our dedicated conservationists, our purpose is to inspire, inform and empower people to stop wild animals going extinct. Our vision is a world where wildlife thrives and we re working every day to achieve this. From investigating the health threats facing animals, to helping people and wildlife live alongside each other, we are committed to bringing wildlife back from the brink of extinction. What do we offer? At ZSL, we are proud of our approach to employee benefits. Our benefits include: Our vision and purpose - you ll work alongside colleagues who are passionate about science-led conservation, knowing that you will help us to inspire, inform and empower people to stop wildlife going extinct Pension scheme - we offer a generous pension scheme with up to 12% contributory pension Flexible working talk to us about your flexible working requirements and we will do everything we can to make sure you work in a way that suits you Holidays 25 days annual leave allowance, plus UK bank holidays Wellbeing access to a blended programme of wellbeing initiatives, including confidential access to our 24/7 Employee Assistance Programme Life assurance eligible employees will be enrolled in ZSL s life assurance scheme from their first day Complimentary tickets annual allocation of Whipsnade Zoo and London Zoo tickets, with a 30% discount in online and retail shops Cycle2Work - our cycle to work scheme enables you to lease a bicycle Season ticket loan - we offer an interest free loan for eligibly London-based employees to buy a season ticket for travel between home and work Family friendly policies we offer enhanced maternity, paternity, and adoption packages We strongly encourage applications from all backgrounds and celebrate the value of having a team of employees with diverse skills, experiences, and heritage. We are committed to ensuring our teams can bring their authentic selves to work without fear of discrimination. ZSL has active equality networks for our staff with lived experience and those who provide active allyship in Race and Culture, Team Pride, Disability Network, and Menopause Network, complemented by our strategic EDI Steering Group. This role is subject to standard pre-employment checks, including the candidate's right to work in the UK. Closing Date: 16 December 2025 Interviews will be held on 19th December, in person at our head office in Regent's Park, London Zoo. NB: We reserve the right to close our advertisement early or extend the advertising date until a suitable candidate has been found. It s important to highlight your unique skills, experience, and knowledge. Over reliance on AI-generated content may miss key criteria outlined in the job description and reduce the effectiveness of your application. Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. No agencies please.
Dec 05, 2025
Full time
Membership Marketing Manager Location: Head Office, Regents Park, London NW1 Hybrid Contract: 12-months Fixed Term (Maternity Cover) Hours: Full Time Salary: £47,250 per annum Purpose of the role The Zoological Society of London (ZSL) is an international conservation charity, driven by science, working to protect and restore wildlife in the UK and around the world. Our vision is a world where wildlife thrives and every role, every person in every corner of ZSL has one thing in common we are all conservationists, and passionate about restoring wildlife. We have nearly 150,000 ZSL Zoo Members, who made over 680,000 visits to our conservation zoos London and Whipsnade Zoo, last year, bringing us over £10 million of income; so they play a key role in supporting ZSL s important conservation work. The Membership Marketing Manager leads the growth and engagement of the organisation s Zoo membership base, developing and delivering strategies that drive acquisition, retention, and long-term value. Working collaboratively across teams, the role ensures seamless, insight-led journeys that convert visitors into loyal members and supporters, underpinned by effective CRM communications and data-driven campaign delivery to maximise income and lifetime value. This is a 12-month maternity cover role with the emphasis on the membership management elements. The position offers hybrid working, with at least one day per week spent in the office to connect with the team (Tuesdays). Key responsibilities: Strategy and growth: Lead the development and delivery of a data-driven membership marketing strategy to grow acquisition, retention, and member value across all channels. Collaboration and partnerships: Build strong cross-team and supplier partnerships to enhance supporter experiences, operational efficiency, and member value. Performance and insights: Monitor and report on membership performance, providing insights and leadership to drive continuous improvement and team success. Fundraising alignment: Collaborate with Fundraising to nurture member-to-donor pathways through targeted segmentation and coordinated communications. CRM and retention: Drive personalised, insight-led CRM and retention strategies that deepen engagement and foster long-term supporter loyalty. Digital and systems optimisation: Partner with digital and operational teams to optimise online journeys, systems, and data structures for seamless supporter experiences and retention growth. About You Successfully managed a membership scheme, running both acquisition campaigns and retention programmes. Proven experience of developing and implementing marketing campaigns across of variety of media. Knowledge of ticketing/CRM platforms (e.g. Spektrix, Tessitura, or Salesforce). Confident using performance and customer data to develop actionable marketing plans. Familiar with customer databases and developing membership customer journeys. Strong interpersonal skills and demonstrable experience of sourcing, managing, negotiating and liaising with suppliers. About Us We re ZSL, an international conservation charity. Through our unrivalled animal experts in our two zoos (London Zoo and Whipsnade Zoo), the work of our pioneering scientists, our dedicated conservationists, our purpose is to inspire, inform and empower people to stop wild animals going extinct. Our vision is a world where wildlife thrives and we re working every day to achieve this. From investigating the health threats facing animals, to helping people and wildlife live alongside each other, we are committed to bringing wildlife back from the brink of extinction. What do we offer? At ZSL, we are proud of our approach to employee benefits. Our benefits include: Our vision and purpose - you ll work alongside colleagues who are passionate about science-led conservation, knowing that you will help us to inspire, inform and empower people to stop wildlife going extinct Pension scheme - we offer a generous pension scheme with up to 12% contributory pension Flexible working talk to us about your flexible working requirements and we will do everything we can to make sure you work in a way that suits you Holidays 25 days annual leave allowance, plus UK bank holidays Wellbeing access to a blended programme of wellbeing initiatives, including confidential access to our 24/7 Employee Assistance Programme Life assurance eligible employees will be enrolled in ZSL s life assurance scheme from their first day Complimentary tickets annual allocation of Whipsnade Zoo and London Zoo tickets, with a 30% discount in online and retail shops Cycle2Work - our cycle to work scheme enables you to lease a bicycle Season ticket loan - we offer an interest free loan for eligibly London-based employees to buy a season ticket for travel between home and work Family friendly policies we offer enhanced maternity, paternity, and adoption packages We strongly encourage applications from all backgrounds and celebrate the value of having a team of employees with diverse skills, experiences, and heritage. We are committed to ensuring our teams can bring their authentic selves to work without fear of discrimination. ZSL has active equality networks for our staff with lived experience and those who provide active allyship in Race and Culture, Team Pride, Disability Network, and Menopause Network, complemented by our strategic EDI Steering Group. This role is subject to standard pre-employment checks, including the candidate's right to work in the UK. Closing Date: 16 December 2025 Interviews will be held on 19th December, in person at our head office in Regent's Park, London Zoo. NB: We reserve the right to close our advertisement early or extend the advertising date until a suitable candidate has been found. It s important to highlight your unique skills, experience, and knowledge. Over reliance on AI-generated content may miss key criteria outlined in the job description and reduce the effectiveness of your application. Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. No agencies please.
Supporter Development Manager We have an excellent opportunity for a flexible and professional individual with outstanding communication and interpersonal skills to join the dedicated Fundraising Department as Supporter Development Manager. Position: Supporter Development Manager Location: Sidmouth/Devon (onsite attendance currently anticipated to be a minimum of 2 days per month) Hours: 35 hours per week, 08.30-16.30, Monday-Friday Salary: £43,309 per annum Contract: Maternity cover contract starting on 2 February 2026 until 1 April 2027 Closing Date: Sunday 16 November 2025 About the Role As Supporter Development Manager, you will provide leadership to the Supporter Development side of the Individual Giving Team, successfully delivering supporter development activity in line with agreed annual targets and our Fundraising Strategy. You will work with the Head of Individual Giving to evolve and continuously improve the supporter journey activity, bringing an integrated, cross-departmental approach to deliver the most donor-centric activity, continuously evaluating performance to ensure lifetime value (LTV) optimisation. Key responsibilities include: Working in partnership with internal stakeholders to deliver the Individual Giving annual roadmap. Delivering, evaluating and improving integrated donor journeys across online, post, social and other channels as required. Managing the Supporter Development annual income and expenditure budgets. With the Head of Individual Giving, monitoring and reporting on the targets and KPIs of Supporter Development activity. Proactively identifying and delivering new fundraising and income growth opportunities within Supporter Development. Working closely with internal teams across the charity to analyse activity performance, audience behaviours and learnings to shape future campaigns. Leading, training, coaching, and mentoring the Supporter Development Team, upskilling their knowledge and experience within key areas of delivery. About You We are looking for someone with experience of managing, growing, and delivering multi-channel and multi-product supporter development programmes. You will also have: Working experience of several of the following areas: raffles, lottery, sponsorship, regular giving, reactivation, consent management, gift aid and cash giving (appeals). Experience of delivering complex donor-centric supporter journeys using a test and learn framework and LTV modelling. A track record of leading, motivating, and inspiring marketing teams, together with proven line management experience. Advanced and contemporary direct marketing knowledge, together with experience of managing and reforecasting multimillion pound direct marketing budgets. Experience of conducting effective direct marketing analysis to support and enhance the performance of channels, products, and specific appeals. Excellent communication and negotiation skills. As this role may/will involve occasional travel to different sites and external suppliers, a full, valid UK driving licence is required. As part of the process, you will be asked to upload your CV and Cover Letter once you click to apply. Benefits include: Competitive pension. Life assurance Healthshield. 31 days holiday (including Bank holidays), rising to 34 will each full year of service. Wellbeing team. Recorded Pilates and Yoga classes. Long service awards. Healthshield plan Free parking. Subsidised restaurant and shop. About the Organisation The sanctuary is one of the UK s largest international animal welfare charities, currently supporting projects in over 35 countries worldwide, working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued. The Charity is a Disability Confident Employer, committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post. You may also have experience in areas such as Supporter Care, Supporter Development, Supporter Engagement, Fundraising, Supporter Care Manager, Supporter Development Manager, Supporter Engagement Manager, Fundraising Manager, Supporter Care Officer, Supporter Development Officer, Supporter Engagement Officer, Fundraising Officer, Individual Giving Officer, Individual Giving Manager, Marketing, Communications. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation
Nov 01, 2025
Contractor
Supporter Development Manager We have an excellent opportunity for a flexible and professional individual with outstanding communication and interpersonal skills to join the dedicated Fundraising Department as Supporter Development Manager. Position: Supporter Development Manager Location: Sidmouth/Devon (onsite attendance currently anticipated to be a minimum of 2 days per month) Hours: 35 hours per week, 08.30-16.30, Monday-Friday Salary: £43,309 per annum Contract: Maternity cover contract starting on 2 February 2026 until 1 April 2027 Closing Date: Sunday 16 November 2025 About the Role As Supporter Development Manager, you will provide leadership to the Supporter Development side of the Individual Giving Team, successfully delivering supporter development activity in line with agreed annual targets and our Fundraising Strategy. You will work with the Head of Individual Giving to evolve and continuously improve the supporter journey activity, bringing an integrated, cross-departmental approach to deliver the most donor-centric activity, continuously evaluating performance to ensure lifetime value (LTV) optimisation. Key responsibilities include: Working in partnership with internal stakeholders to deliver the Individual Giving annual roadmap. Delivering, evaluating and improving integrated donor journeys across online, post, social and other channels as required. Managing the Supporter Development annual income and expenditure budgets. With the Head of Individual Giving, monitoring and reporting on the targets and KPIs of Supporter Development activity. Proactively identifying and delivering new fundraising and income growth opportunities within Supporter Development. Working closely with internal teams across the charity to analyse activity performance, audience behaviours and learnings to shape future campaigns. Leading, training, coaching, and mentoring the Supporter Development Team, upskilling their knowledge and experience within key areas of delivery. About You We are looking for someone with experience of managing, growing, and delivering multi-channel and multi-product supporter development programmes. You will also have: Working experience of several of the following areas: raffles, lottery, sponsorship, regular giving, reactivation, consent management, gift aid and cash giving (appeals). Experience of delivering complex donor-centric supporter journeys using a test and learn framework and LTV modelling. A track record of leading, motivating, and inspiring marketing teams, together with proven line management experience. Advanced and contemporary direct marketing knowledge, together with experience of managing and reforecasting multimillion pound direct marketing budgets. Experience of conducting effective direct marketing analysis to support and enhance the performance of channels, products, and specific appeals. Excellent communication and negotiation skills. As this role may/will involve occasional travel to different sites and external suppliers, a full, valid UK driving licence is required. As part of the process, you will be asked to upload your CV and Cover Letter once you click to apply. Benefits include: Competitive pension. Life assurance Healthshield. 31 days holiday (including Bank holidays), rising to 34 will each full year of service. Wellbeing team. Recorded Pilates and Yoga classes. Long service awards. Healthshield plan Free parking. Subsidised restaurant and shop. About the Organisation The sanctuary is one of the UK s largest international animal welfare charities, currently supporting projects in over 35 countries worldwide, working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued. The Charity is a Disability Confident Employer, committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post. You may also have experience in areas such as Supporter Care, Supporter Development, Supporter Engagement, Fundraising, Supporter Care Manager, Supporter Development Manager, Supporter Engagement Manager, Fundraising Manager, Supporter Care Officer, Supporter Development Officer, Supporter Engagement Officer, Fundraising Officer, Individual Giving Officer, Individual Giving Manager, Marketing, Communications. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation
