Job Title: Technical Manager Location: Exeter, Devon, UK Reports to: Director Employment Type: Full-time, Permanent Company Overview A dynamic property development and trading group specialising in acquiring and transforming complex brownfield and heritage sites across the South West of England. Delivering high-quality residential and commercial developments with strong emphasis on innovation, sustainability, and community impact . Role Summary The Technical Manager leads and coordinates all technical aspects of property development projects from feasibility through delivery, ensuring excellence in quality, compliance, and efficiency. You will be the primary technical point of contact, working across project teams and external partners to mitigate risk, solve complex challenges, and ensure timely delivery to budget and regulatory standards. Key Responsibilities Project Technical Leadership Lead all technical activities across multiple development projects - from feasibility, planning and design through construction and handover. Provide technical advice on project feasibility, design constraints, materials, buildability and risk mitigation. Ensure that technical deliveries align with development objectives, programme targets, and quality standards. Compliance, Standards & Governance Ensure full compliance with building regulations, planning conditions, CDM regulations, health & safety, and other statutory requirements. Maintain up-to-date knowledge of relevant legislation and industry standards; ensure project delivery reflects this. Collaboration & Stakeholder Management Work closely with internal teams - development, planning, commercial, and project delivery - to integrate technical requirements and resolve issues. Coordinate with external consultants, engineers, contractors, and local authorities to early identify and drive solutions to technical challenges. Documentation & Reporting Prepare, review, and sign off on key technical documents including reports, design specifications, technical appraisals and risk assessments. Report on project technical progress, risks and forecasts to senior leadership. Continuous Improvement Drive innovation and best practice in technical delivery, sustainability standards, and construction methodologies. Support post-project review and feedback cycles to foster ongoing process and performance improvements. Required Qualifications & Experience Ideally Bachelor's degree in Civil Engineering, Construction Management, Architecture, or related field (or equivalent experience) OR HNC/D Proven experience (typically 5+ years ) in technical leadership within property development or construction/project environment. Solid understanding of UK planning processes, construction standards, and building regulations. Strong project management skills, with ability to coordinate complex technical issues across teams. Excellent communication and interpersonal skills with an ability to influence internal and external stakeholders. Experience managing multidisciplinary design consultants and contractors. Desirable Skills (not essential) Chartered or working toward professional membership (e.g., RICS, CIOB, ICE). What's on Offer Competitive salary DOE, plus car allowance and benefits package. Exposure across a diverse development pipeline including brownfield regeneration and heritage projects. Collaborative and growth-focused environment. Progression with an exciting and growing business
Mar 05, 2026
Full time
Job Title: Technical Manager Location: Exeter, Devon, UK Reports to: Director Employment Type: Full-time, Permanent Company Overview A dynamic property development and trading group specialising in acquiring and transforming complex brownfield and heritage sites across the South West of England. Delivering high-quality residential and commercial developments with strong emphasis on innovation, sustainability, and community impact . Role Summary The Technical Manager leads and coordinates all technical aspects of property development projects from feasibility through delivery, ensuring excellence in quality, compliance, and efficiency. You will be the primary technical point of contact, working across project teams and external partners to mitigate risk, solve complex challenges, and ensure timely delivery to budget and regulatory standards. Key Responsibilities Project Technical Leadership Lead all technical activities across multiple development projects - from feasibility, planning and design through construction and handover. Provide technical advice on project feasibility, design constraints, materials, buildability and risk mitigation. Ensure that technical deliveries align with development objectives, programme targets, and quality standards. Compliance, Standards & Governance Ensure full compliance with building regulations, planning conditions, CDM regulations, health & safety, and other statutory requirements. Maintain up-to-date knowledge of relevant legislation and industry standards; ensure project delivery reflects this. Collaboration & Stakeholder Management Work closely with internal teams - development, planning, commercial, and project delivery - to integrate technical requirements and resolve issues. Coordinate with external consultants, engineers, contractors, and local authorities to early identify and drive solutions to technical challenges. Documentation & Reporting Prepare, review, and sign off on key technical documents including reports, design specifications, technical appraisals and risk assessments. Report on project technical progress, risks and forecasts to senior leadership. Continuous Improvement Drive innovation and best practice in technical delivery, sustainability standards, and construction methodologies. Support post-project review and feedback cycles to foster ongoing process and performance improvements. Required Qualifications & Experience Ideally Bachelor's degree in Civil Engineering, Construction Management, Architecture, or related field (or equivalent experience) OR HNC/D Proven experience (typically 5+ years ) in technical leadership within property development or construction/project environment. Solid understanding of UK planning processes, construction standards, and building regulations. Strong project management skills, with ability to coordinate complex technical issues across teams. Excellent communication and interpersonal skills with an ability to influence internal and external stakeholders. Experience managing multidisciplinary design consultants and contractors. Desirable Skills (not essential) Chartered or working toward professional membership (e.g., RICS, CIOB, ICE). What's on Offer Competitive salary DOE, plus car allowance and benefits package. Exposure across a diverse development pipeline including brownfield regeneration and heritage projects. Collaborative and growth-focused environment. Progression with an exciting and growing business
This role can also be based in London ( Osterley). We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do As a senior developer within the CyberSecurity Organization, you'll be working on building the critical workflows in ServiceNow that enable the company's ability to track, fix, and prevent security vulnerabilities and deficiencies. The applications and workflows you create keep our company and our customers safe and secure. Your specific job functions may include: Write efficient, scalable code and continuously improve system performance and stability of the ServiceNow platform. Design, develop, and maintain new ServiceNow applications and platform enhancements within the scope of CyberSecurity. Troubleshoot, debug, and resolve complex technical issues across ServiceNow modules. Provide guidance and mentorship to team members on ServiceNow development and portal usage. Collaborate with cross-functional teams to understand requirements and deliver high-quality solutions, working closely with the ServiceNow architect and business analysts. Utilize ServiceNow best practices, coding standards, and ITIL processes. Participate in code reviews and provide constructive feedback to improve development quality. Write and maintain automated scripts that test your code against requirements. What you'll bring Significant hands-on experience developing within a ServiceNow platform. Both ServiceNow Development and Administration experience (Business Rules, Client Scripts, Script Includes, UI Policies, etc.). At least one of the following certifications is required: ServiceNow ITIL Certification ServiceNow Certified System Administrator (CSA) Understanding of ServiceNow architecture and performance optimization techniques. Strong development experience with: JavaScript Business Rules, Client Scripts, Script Includes UI Policies, UI Actions Flow Designer and Workflows Excellent debugging and problem-solving skills. Ability to write clean, maintainable, and high-performing code. Excellent communication and collaboration abilities. Ability to work independently and lead technical initiatives. Team overview Cyber Security Our products, platforms and technologies are constantly evolving that's why keeping Sky safe from cyber-attacks is one of our top priorities. Our Cyber Security team helps the business grow while protecting our customers, colleagues and partners from increasingly sophisticated cyber threats. Our team includes Cyber Fusion Centre, Security Services, Risk and Compliance, Programme Delivery and Business Security, and we work across the UK, Italy and Germany. Join us and you'll get involved in tackling challenges and future threats in an ever-changing cyber landscape. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston South train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym - or play a game of pool or table tennis. Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 05, 2026
Full time
This role can also be based in London ( Osterley). We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do As a senior developer within the CyberSecurity Organization, you'll be working on building the critical workflows in ServiceNow that enable the company's ability to track, fix, and prevent security vulnerabilities and deficiencies. The applications and workflows you create keep our company and our customers safe and secure. Your specific job functions may include: Write efficient, scalable code and continuously improve system performance and stability of the ServiceNow platform. Design, develop, and maintain new ServiceNow applications and platform enhancements within the scope of CyberSecurity. Troubleshoot, debug, and resolve complex technical issues across ServiceNow modules. Provide guidance and mentorship to team members on ServiceNow development and portal usage. Collaborate with cross-functional teams to understand requirements and deliver high-quality solutions, working closely with the ServiceNow architect and business analysts. Utilize ServiceNow best practices, coding standards, and ITIL processes. Participate in code reviews and provide constructive feedback to improve development quality. Write and maintain automated scripts that test your code against requirements. What you'll bring Significant hands-on experience developing within a ServiceNow platform. Both ServiceNow Development and Administration experience (Business Rules, Client Scripts, Script Includes, UI Policies, etc.). At least one of the following certifications is required: ServiceNow ITIL Certification ServiceNow Certified System Administrator (CSA) Understanding of ServiceNow architecture and performance optimization techniques. Strong development experience with: JavaScript Business Rules, Client Scripts, Script Includes UI Policies, UI Actions Flow Designer and Workflows Excellent debugging and problem-solving skills. Ability to write clean, maintainable, and high-performing code. Excellent communication and collaboration abilities. Ability to work independently and lead technical initiatives. Team overview Cyber Security Our products, platforms and technologies are constantly evolving that's why keeping Sky safe from cyber-attacks is one of our top priorities. Our Cyber Security team helps the business grow while protecting our customers, colleagues and partners from increasingly sophisticated cyber threats. Our team includes Cyber Fusion Centre, Security Services, Risk and Compliance, Programme Delivery and Business Security, and we work across the UK, Italy and Germany. Join us and you'll get involved in tackling challenges and future threats in an ever-changing cyber landscape. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston South train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym - or play a game of pool or table tennis. Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. What you'll do: Build, support and improve coding best practices to develop testable code at a high quality Take part in key decisions to help guide the team towards scalable and maintainable solutions Ensure communication is strong with the Android and wider team Support the squad's applications and services out of hours on a rota basis Bring a positive solution driven attitude when collaborating with other team members What you'll bring: Experience in Kotlin/Java and in building mobile applications for Android Experience with the Android SDK and a passion to leverage the latest libraries to improve your efficiency Knowledge of building phone and tablet user-interfaces that scale to screen size Experience of having created and maintained mobile backend services. Knowledge of SOLID Principles and design patterns used in mobile applications Experience with development process, such as software architecture, monitoring and observability, automated CI/CD pipelines and integrations with API, Graph QL and other backend services, while collaborating closely in a multi-functional team. Creativity and keenness to push forward internal development through participating in guilds, sharing knowledge and keeping on top of the latest technologies. Department overview: We're the Product Hub. We're the team behind your favourite Sky products and the platforms that power them. We make every moment magical, everywhere. Our team is made up of self-motivated, big thinkers who have a knack for solving problems and find new ways to captivate millions of customers by putting them at the heart of everything we do. From Sky Glass, Sky Q, Peacock and NOW to News and Sports apps, we make entertainment even better and we can't wait to get started on what's next. Product Delivery Want to deliver brilliant products and unmissable entertainment that grips millions of households? Our 1000 strong, Product Delivery team does everything from developing innovative AI technology to creating the best HDR viewing experience for TV products. From Sky Go to Sky Q & Sky Glass, we take our products to the next level and make them more agile and reliable with every release. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences Where you'll work: Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's also plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis and stay fit at our subsidised gym. Inclusion: We take pride in our approach to diversity and inclusion: we've been recognised by The Times and Stonewall for this, and we've committed £30million to support the fight against racial injustice. We've also set ambitious targets for increasing ethnic diversity and representation throughout our organisation. At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 05, 2026
Full time
Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. What you'll do: Build, support and improve coding best practices to develop testable code at a high quality Take part in key decisions to help guide the team towards scalable and maintainable solutions Ensure communication is strong with the Android and wider team Support the squad's applications and services out of hours on a rota basis Bring a positive solution driven attitude when collaborating with other team members What you'll bring: Experience in Kotlin/Java and in building mobile applications for Android Experience with the Android SDK and a passion to leverage the latest libraries to improve your efficiency Knowledge of building phone and tablet user-interfaces that scale to screen size Experience of having created and maintained mobile backend services. Knowledge of SOLID Principles and design patterns used in mobile applications Experience with development process, such as software architecture, monitoring and observability, automated CI/CD pipelines and integrations with API, Graph QL and other backend services, while collaborating closely in a multi-functional team. Creativity and keenness to push forward internal development through participating in guilds, sharing knowledge and keeping on top of the latest technologies. Department overview: We're the Product Hub. We're the team behind your favourite Sky products and the platforms that power them. We make every moment magical, everywhere. Our team is made up of self-motivated, big thinkers who have a knack for solving problems and find new ways to captivate millions of customers by putting them at the heart of everything we do. From Sky Glass, Sky Q, Peacock and NOW to News and Sports apps, we make entertainment even better and we can't wait to get started on what's next. Product Delivery Want to deliver brilliant products and unmissable entertainment that grips millions of households? Our 1000 strong, Product Delivery team does everything from developing innovative AI technology to creating the best HDR viewing experience for TV products. From Sky Go to Sky Q & Sky Glass, we take our products to the next level and make them more agile and reliable with every release. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences Where you'll work: Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's also plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis and stay fit at our subsidised gym. Inclusion: We take pride in our approach to diversity and inclusion: we've been recognised by The Times and Stonewall for this, and we've committed £30million to support the fight against racial injustice. We've also set ambitious targets for increasing ethnic diversity and representation throughout our organisation. At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
This role can also be based in London ( Osterley). We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do As a senior developer within the CyberSecurity Organization, you'll be working on building the critical workflows in ServiceNow that enable the company's ability to track, fix, and prevent security vulnerabilities and deficiencies. The applications and workflows you create keep our company and our customers safe and secure. Your specific job functions may include: Write efficient, scalable code and continuously improve system performance and stability of the ServiceNow platform. Design, develop, and maintain new ServiceNow applications and platform enhancements within the scope of CyberSecurity. Troubleshoot, debug, and resolve complex technical issues across ServiceNow modules. Provide guidance and mentorship to team members on ServiceNow development and portal usage. Collaborate with cross-functional teams to understand requirements and deliver high-quality solutions, working closely with the ServiceNow architect and business analysts. Utilize ServiceNow best practices, coding standards, and ITIL processes. Participate in code reviews and provide constructive feedback to improve development quality. Write and maintain automated scripts that test your code against requirements. What you'll bring Significant hands-on experience developing within a ServiceNow platform. Both ServiceNow Development and Administration experience (Business Rules, Client Scripts, Script Includes, UI Policies, etc.). At least one of the following certifications is required: ServiceNow ITIL Certification ServiceNow Certified System Administrator (CSA) Understanding of ServiceNow architecture and performance optimization techniques. Strong development experience with: JavaScript Business Rules, Client Scripts, Script Includes UI Policies, UI Actions Flow Designer and Workflows Excellent debugging and problem-solving skills. Ability to write clean, maintainable, and high-performing code. Excellent communication and collaboration abilities. Ability to work independently and lead technical initiatives. Team overview Cyber Security Our products, platforms and technologies are constantly evolving that's why keeping Sky safe from cyber-attacks is one of our top priorities. Our Cyber Security team helps the business grow while protecting our customers, colleagues and partners from increasingly sophisticated cyber threats. Our team includes Cyber Fusion Centre, Security Services, Risk and Compliance, Programme Delivery and Business Security, and we work across the UK, Italy and Germany. Join us and you'll get involved in tackling challenges and future threats in an ever-changing cyber landscape. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston South train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym - or play a game of pool or table tennis. Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 05, 2026
Full time
This role can also be based in London ( Osterley). We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do As a senior developer within the CyberSecurity Organization, you'll be working on building the critical workflows in ServiceNow that enable the company's ability to track, fix, and prevent security vulnerabilities and deficiencies. The applications and workflows you create keep our company and our customers safe and secure. Your specific job functions may include: Write efficient, scalable code and continuously improve system performance and stability of the ServiceNow platform. Design, develop, and maintain new ServiceNow applications and platform enhancements within the scope of CyberSecurity. Troubleshoot, debug, and resolve complex technical issues across ServiceNow modules. Provide guidance and mentorship to team members on ServiceNow development and portal usage. Collaborate with cross-functional teams to understand requirements and deliver high-quality solutions, working closely with the ServiceNow architect and business analysts. Utilize ServiceNow best practices, coding standards, and ITIL processes. Participate in code reviews and provide constructive feedback to improve development quality. Write and maintain automated scripts that test your code against requirements. What you'll bring Significant hands-on experience developing within a ServiceNow platform. Both ServiceNow Development and Administration experience (Business Rules, Client Scripts, Script Includes, UI Policies, etc.). At least one of the following certifications is required: ServiceNow ITIL Certification ServiceNow Certified System Administrator (CSA) Understanding of ServiceNow architecture and performance optimization techniques. Strong development experience with: JavaScript Business Rules, Client Scripts, Script Includes UI Policies, UI Actions Flow Designer and Workflows Excellent debugging and problem-solving skills. Ability to write clean, maintainable, and high-performing code. Excellent communication and collaboration abilities. Ability to work independently and lead technical initiatives. Team overview Cyber Security Our products, platforms and technologies are constantly evolving that's why keeping Sky safe from cyber-attacks is one of our top priorities. Our Cyber Security team helps the business grow while protecting our customers, colleagues and partners from increasingly sophisticated cyber threats. Our team includes Cyber Fusion Centre, Security Services, Risk and Compliance, Programme Delivery and Business Security, and we work across the UK, Italy and Germany. Join us and you'll get involved in tackling challenges and future threats in an ever-changing cyber landscape. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston South train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym - or play a game of pool or table tennis. Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
This role can also be based in London ( Osterley). We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do As a senior developer within the CyberSecurity Organization, you'll be working on building the critical workflows in ServiceNow that enable the company's ability to track, fix, and prevent security vulnerabilities and deficiencies. The applications and workflows you create keep our company and our customers safe and secure. Your specific job functions may include: Write efficient, scalable code and continuously improve system performance and stability of the ServiceNow platform. Design, develop, and maintain new ServiceNow applications and platform enhancements within the scope of CyberSecurity. Troubleshoot, debug, and resolve complex technical issues across ServiceNow modules. Provide guidance and mentorship to team members on ServiceNow development and portal usage. Collaborate with cross-functional teams to understand requirements and deliver high-quality solutions, working closely with the ServiceNow architect and business analysts. Utilize ServiceNow best practices, coding standards, and ITIL processes. Participate in code reviews and provide constructive feedback to improve development quality. Write and maintain automated scripts that test your code against requirements. What you'll bring Significant hands-on experience developing within a ServiceNow platform. Both ServiceNow Development and Administration experience (Business Rules, Client Scripts, Script Includes, UI Policies, etc.). At least one of the following certifications is required: ServiceNow ITIL Certification ServiceNow Certified System Administrator (CSA) Understanding of ServiceNow architecture and performance optimization techniques. Strong development experience with: JavaScript Business Rules, Client Scripts, Script Includes UI Policies, UI Actions Flow Designer and Workflows Excellent debugging and problem-solving skills. Ability to write clean, maintainable, and high-performing code. Excellent communication and collaboration abilities. Ability to work independently and lead technical initiatives. Team overview Cyber Security Our products, platforms and technologies are constantly evolving that's why keeping Sky safe from cyber-attacks is one of our top priorities. Our Cyber Security team helps the business grow while protecting our customers, colleagues and partners from increasingly sophisticated cyber threats. Our team includes Cyber Fusion Centre, Security Services, Risk and Compliance, Programme Delivery and Business Security, and we work across the UK, Italy and Germany. Join us and you'll get involved in tackling challenges and future threats in an ever-changing cyber landscape. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston South train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym - or play a game of pool or table tennis. Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 05, 2026
Full time
This role can also be based in London ( Osterley). We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do As a senior developer within the CyberSecurity Organization, you'll be working on building the critical workflows in ServiceNow that enable the company's ability to track, fix, and prevent security vulnerabilities and deficiencies. The applications and workflows you create keep our company and our customers safe and secure. Your specific job functions may include: Write efficient, scalable code and continuously improve system performance and stability of the ServiceNow platform. Design, develop, and maintain new ServiceNow applications and platform enhancements within the scope of CyberSecurity. Troubleshoot, debug, and resolve complex technical issues across ServiceNow modules. Provide guidance and mentorship to team members on ServiceNow development and portal usage. Collaborate with cross-functional teams to understand requirements and deliver high-quality solutions, working closely with the ServiceNow architect and business analysts. Utilize ServiceNow best practices, coding standards, and ITIL processes. Participate in code reviews and provide constructive feedback to improve development quality. Write and maintain automated scripts that test your code against requirements. What you'll bring Significant hands-on experience developing within a ServiceNow platform. Both ServiceNow Development and Administration experience (Business Rules, Client Scripts, Script Includes, UI Policies, etc.). At least one of the following certifications is required: ServiceNow ITIL Certification ServiceNow Certified System Administrator (CSA) Understanding of ServiceNow architecture and performance optimization techniques. Strong development experience with: JavaScript Business Rules, Client Scripts, Script Includes UI Policies, UI Actions Flow Designer and Workflows Excellent debugging and problem-solving skills. Ability to write clean, maintainable, and high-performing code. Excellent communication and collaboration abilities. Ability to work independently and lead technical initiatives. Team overview Cyber Security Our products, platforms and technologies are constantly evolving that's why keeping Sky safe from cyber-attacks is one of our top priorities. Our Cyber Security team helps the business grow while protecting our customers, colleagues and partners from increasingly sophisticated cyber threats. Our team includes Cyber Fusion Centre, Security Services, Risk and Compliance, Programme Delivery and Business Security, and we work across the UK, Italy and Germany. Join us and you'll get involved in tackling challenges and future threats in an ever-changing cyber landscape. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston South train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym - or play a game of pool or table tennis. Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Pre Sales Solutions Architect - Networking/Managed Services Salary £55-65k dep on exp + Bens This role could be a CCNP Enterprise cert Engineer looking to step into a customer facing tech pre sales role. Location:- Stockport area, Hybrid working 3 days office, 2 home. NTech is recruiting for a Mid Level Pre Sales Solutions Architect with strong Networking skills to work for a Leading Managed Services click apply for full job details
Mar 05, 2026
Full time
Pre Sales Solutions Architect - Networking/Managed Services Salary £55-65k dep on exp + Bens This role could be a CCNP Enterprise cert Engineer looking to step into a customer facing tech pre sales role. Location:- Stockport area, Hybrid working 3 days office, 2 home. NTech is recruiting for a Mid Level Pre Sales Solutions Architect with strong Networking skills to work for a Leading Managed Services click apply for full job details
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 05, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 05, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 05, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 05, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 05, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
A well-known financial institution is seeking a Senior Solution Architect to drive the transformation of digital channels. This role involves leading technology solutions in a hybrid working environment and requires experience in modern digital practices, particularly in Gen AI and OAuth2 implementations. The successful candidate will focus on delivering impactful solutions using analytics and collaboration across teams, contributing to a modernized architecture and enhancing customer services.
Mar 05, 2026
Full time
A well-known financial institution is seeking a Senior Solution Architect to drive the transformation of digital channels. This role involves leading technology solutions in a hybrid working environment and requires experience in modern digital practices, particularly in Gen AI and OAuth2 implementations. The successful candidate will focus on delivering impactful solutions using analytics and collaboration across teams, contributing to a modernized architecture and enhancing customer services.
A leading London Market Insurance firm is looking to hire a Lead Data Architect to join their growing Data Architecture team to share the enterprise-wide data architecture. You will provide strategic direction, influence and guardrails to enable quality and well-governed data outcomes across the business. This role is more focused on working through influence, governance and collaboration rather than owning or delivering data solutions. KEY REQUIREMENTS: Financial Services Experience is essential Strong experience shaping enterprise data architectures Significant experience in governance, MDM, metadata, lineage, modelling, quality management and data security. Have experience in cloud data platforms Have an understanding of regulatory and compliance requirements impacting data Strong stakeholder management skills Strong analytical skills Experience in leadership and shaping architectural direction Knowledge of Databricks, Azure, SQL Medallion Architecture and AI Fundamentals For further info, please contact me on the details below.
Mar 05, 2026
Full time
A leading London Market Insurance firm is looking to hire a Lead Data Architect to join their growing Data Architecture team to share the enterprise-wide data architecture. You will provide strategic direction, influence and guardrails to enable quality and well-governed data outcomes across the business. This role is more focused on working through influence, governance and collaboration rather than owning or delivering data solutions. KEY REQUIREMENTS: Financial Services Experience is essential Strong experience shaping enterprise data architectures Significant experience in governance, MDM, metadata, lineage, modelling, quality management and data security. Have experience in cloud data platforms Have an understanding of regulatory and compliance requirements impacting data Strong stakeholder management skills Strong analytical skills Experience in leadership and shaping architectural direction Knowledge of Databricks, Azure, SQL Medallion Architecture and AI Fundamentals For further info, please contact me on the details below.
COMPANY:Vibration Production ROLE:SeniorProductionManager REPORTS INTO:SeniorOperations & Production Manager DIRECT REPORTS:Production ManagerandProduction Assistant LOCATION:Magazine London,11 Ordnance Cres, London, SE10 0JH CONTRACT TYPE:42.5hours per week, Monday toSunday(5 days out of 7) WHOVIBRATION PRODUCTIONARE: We amplify your imagination to turn it into a seamless live experience. Experts in event design and production, our team brings impact to out-of-the-ordinary spaces. Whetherwe'rebuilding a festival stage or engineering a crowd-responsive light show, we make it look easy. Our success is built on cultivating meaningful connections with clients. We are proud to be preferred partners for some of the world's best venues such as Magazine London, LandingForty Twoand Control Room A to name a few. Our services include event and architectural design, sound, lighting and audio-visual support, power, rigging, stage and structural builds, crew, transport,logisticsand sourcing furniture and textiles, as well as show production and management. VIBRATION PRODUCTION IS A BROADWICK COMPANY: Broadwick is a multifaceted international company with headquarters in London who create, develop,ownandoperatea diverse portfolio of venues, spaces,eventsand experiences. Broadwick believe in redefining spaces and how people experience music, art,cultureand recreation by breaking down the traditional barriers. Their history and heritageisdeeply rooted in music, building a portfolio of 20 global festivals before selling the portfolio in 2019 to focus on their growing portfolio of venues that includes Printworks London, Depot Mayfield Manchester,DrumshedsLondon, Exhibition London and Magazine London. Collectively we strive to push boundaries and disrupt the cultural landscape by combining big thinking, boldideasand commercial intelligence to produce spaces and experiences for discerning audiences in inspiring locations. ABOUT MAGAZINE LONDON: Magazine London isa state-of-the-artvenue that can flex to meet the most ambitious ideas. At over 3,000 square metres, the site is one of the largest purpose-built hybrid spaces in London, with four distinctive internal spaces and a riverside Showground. At 9,700 square metres, The Showground has an outdoor capacity of up to 7,000 people and uninterrupted views of the city skyline. From the floor-to-ceiling riverside views of Space 1,to the fully configurable 'black box' of Space 2, the building's architecture reflects the industrial history of Greenwich. Built in 2019, the steel structureallows for vast and customisable use of the internal spaces, blending function with an uncompromisingly contemporary aesthetic of patinated steel, black OSB walls and polished concrete floors. The venue has been designed with ease of use in mind, incorporating the highest-quality technical infrastructure,stagingand facilities. It can accommodate up to 10,000 people across its internal and external spaces, providing an unrivalled landscape for performances, awards dinners, conferences, exhibitions, filming,fashionand ticketed culture. WHAT WE ARE LOOKING FOR: As the Senior Production Manager, you willbe responsible forleading and managing all aspects of event production for a variety of high-profile eventsacrossMagazine Londonsuch aslarge-scaleconferences,exhibitions,brandactivationsandawards ceremonies- as well as overseeing production for externally promoted music shows. The successful candidate will work closely with event planners, vendors, and staff to ensure that all events are executed to the highest standard, on time, and within budget. WHAT YOU'LL BE RESPONSIBLE FOR: Leading and managing all aspects of event production, including venue, vendors, equipment rental,logistics, and staff coordination. Workingclosely with event planners to develop timelines, budgets, and production plans that meet the client's needs and expectations. Ensuringthat all equipment and supplies are ordered, delivered, and set up ina timelyand efficient manner. Overseeingthe on-site production of events, ensuring that all activities are carried out smoothly and efficiently. Creating and implementing thorough RAMS. Managingevent staff, includingscheduling,inductingandonsite coordination. Coordinatingwith vendors and contractors to ensure that all contracts are fulfilled and that all parties involved in the event are working together seamlessly. Managingevent budgets, tracking expenses,invoicingand ensuring that all costs are kept within budget. Troubleshootingany issues that arise during events and work to find creative solutions that keep the event running smoothly. Maintaininga high levelof professionalism and customer service, ensuring that all clients are satisfied with the event production process. Developing andretainingclient relationships to generate new opportunities. Working with the sales and marketing team to provide event specific information to help develop content and strategies. Act as a mentor and coach to junior members of the event production team, providing guidance and support as needed. YOU'LL NEED TO HAVE: At least 5-10years of experience in event production. Strong sales ability in a fast-paced environment. Experience of collaborating with an external venue sales team. Eager to develop and grow a venue's reputation,processesand production offering. Strong organisational and project management skills. Ability to work well under pressure and manage multiple projects simultaneously. Excellent communication and interpersonal skills. Strong leadership and team management skills. Ability to build andmaintaineffective relationships with vendors and contractors. Experience working with event production software and tools, such asVectorworksand CRMsoftware. Ability to work flexible hours, including nights and weekends, as needed. Knowledge of event industry best practices and trends. Experience working with high-profile clients and managing VIP events. Proficient in Microsoft/Google packages. This is a full-time position that may require travel and work outside of regular business hours. The successful candidate will have the opportunity to work with a talented team of event professionals and help create memorable events for clients. NICE TO HAVES: First Aid. IPAF/FORKS. IOSH. PASMA. Good Knowledge of BS7909:2011 Code of practice for temporary electrical systems for entertainment and related purposes. Good Knowledge of Standard Rigging Practices. Understandingof the legal obligations towards health and safety and the roles of all duty holders under CDM2015. WHAT WE OFFER: Discretionary bonus scheme of base salary. Paid overtime. 27 days paid holiday (plus bank holidays). Social events and free tickets to our live events. Other discounts including 50% off drinks and 20% off food at Corner Corner. Competitive pension plan. Employee Assistance Programme (EAP). Other schemes including Season Ticket Loan, Cycle to Work, Optical Care and Referral Scheme. Training and professional development opportunities. An inclusive, collaborative and creative working environment. At Broadwick, we are dedicated to cultivating a diverse and inclusive environment that empowers all individuals to reach their full potential. We strongly encourage applicants from all cultures and backgrounds to apply, as we believe in the strength of a diverse and vibrant team.
Mar 05, 2026
Full time
COMPANY:Vibration Production ROLE:SeniorProductionManager REPORTS INTO:SeniorOperations & Production Manager DIRECT REPORTS:Production ManagerandProduction Assistant LOCATION:Magazine London,11 Ordnance Cres, London, SE10 0JH CONTRACT TYPE:42.5hours per week, Monday toSunday(5 days out of 7) WHOVIBRATION PRODUCTIONARE: We amplify your imagination to turn it into a seamless live experience. Experts in event design and production, our team brings impact to out-of-the-ordinary spaces. Whetherwe'rebuilding a festival stage or engineering a crowd-responsive light show, we make it look easy. Our success is built on cultivating meaningful connections with clients. We are proud to be preferred partners for some of the world's best venues such as Magazine London, LandingForty Twoand Control Room A to name a few. Our services include event and architectural design, sound, lighting and audio-visual support, power, rigging, stage and structural builds, crew, transport,logisticsand sourcing furniture and textiles, as well as show production and management. VIBRATION PRODUCTION IS A BROADWICK COMPANY: Broadwick is a multifaceted international company with headquarters in London who create, develop,ownandoperatea diverse portfolio of venues, spaces,eventsand experiences. Broadwick believe in redefining spaces and how people experience music, art,cultureand recreation by breaking down the traditional barriers. Their history and heritageisdeeply rooted in music, building a portfolio of 20 global festivals before selling the portfolio in 2019 to focus on their growing portfolio of venues that includes Printworks London, Depot Mayfield Manchester,DrumshedsLondon, Exhibition London and Magazine London. Collectively we strive to push boundaries and disrupt the cultural landscape by combining big thinking, boldideasand commercial intelligence to produce spaces and experiences for discerning audiences in inspiring locations. ABOUT MAGAZINE LONDON: Magazine London isa state-of-the-artvenue that can flex to meet the most ambitious ideas. At over 3,000 square metres, the site is one of the largest purpose-built hybrid spaces in London, with four distinctive internal spaces and a riverside Showground. At 9,700 square metres, The Showground has an outdoor capacity of up to 7,000 people and uninterrupted views of the city skyline. From the floor-to-ceiling riverside views of Space 1,to the fully configurable 'black box' of Space 2, the building's architecture reflects the industrial history of Greenwich. Built in 2019, the steel structureallows for vast and customisable use of the internal spaces, blending function with an uncompromisingly contemporary aesthetic of patinated steel, black OSB walls and polished concrete floors. The venue has been designed with ease of use in mind, incorporating the highest-quality technical infrastructure,stagingand facilities. It can accommodate up to 10,000 people across its internal and external spaces, providing an unrivalled landscape for performances, awards dinners, conferences, exhibitions, filming,fashionand ticketed culture. WHAT WE ARE LOOKING FOR: As the Senior Production Manager, you willbe responsible forleading and managing all aspects of event production for a variety of high-profile eventsacrossMagazine Londonsuch aslarge-scaleconferences,exhibitions,brandactivationsandawards ceremonies- as well as overseeing production for externally promoted music shows. The successful candidate will work closely with event planners, vendors, and staff to ensure that all events are executed to the highest standard, on time, and within budget. WHAT YOU'LL BE RESPONSIBLE FOR: Leading and managing all aspects of event production, including venue, vendors, equipment rental,logistics, and staff coordination. Workingclosely with event planners to develop timelines, budgets, and production plans that meet the client's needs and expectations. Ensuringthat all equipment and supplies are ordered, delivered, and set up ina timelyand efficient manner. Overseeingthe on-site production of events, ensuring that all activities are carried out smoothly and efficiently. Creating and implementing thorough RAMS. Managingevent staff, includingscheduling,inductingandonsite coordination. Coordinatingwith vendors and contractors to ensure that all contracts are fulfilled and that all parties involved in the event are working together seamlessly. Managingevent budgets, tracking expenses,invoicingand ensuring that all costs are kept within budget. Troubleshootingany issues that arise during events and work to find creative solutions that keep the event running smoothly. Maintaininga high levelof professionalism and customer service, ensuring that all clients are satisfied with the event production process. Developing andretainingclient relationships to generate new opportunities. Working with the sales and marketing team to provide event specific information to help develop content and strategies. Act as a mentor and coach to junior members of the event production team, providing guidance and support as needed. YOU'LL NEED TO HAVE: At least 5-10years of experience in event production. Strong sales ability in a fast-paced environment. Experience of collaborating with an external venue sales team. Eager to develop and grow a venue's reputation,processesand production offering. Strong organisational and project management skills. Ability to work well under pressure and manage multiple projects simultaneously. Excellent communication and interpersonal skills. Strong leadership and team management skills. Ability to build andmaintaineffective relationships with vendors and contractors. Experience working with event production software and tools, such asVectorworksand CRMsoftware. Ability to work flexible hours, including nights and weekends, as needed. Knowledge of event industry best practices and trends. Experience working with high-profile clients and managing VIP events. Proficient in Microsoft/Google packages. This is a full-time position that may require travel and work outside of regular business hours. The successful candidate will have the opportunity to work with a talented team of event professionals and help create memorable events for clients. NICE TO HAVES: First Aid. IPAF/FORKS. IOSH. PASMA. Good Knowledge of BS7909:2011 Code of practice for temporary electrical systems for entertainment and related purposes. Good Knowledge of Standard Rigging Practices. Understandingof the legal obligations towards health and safety and the roles of all duty holders under CDM2015. WHAT WE OFFER: Discretionary bonus scheme of base salary. Paid overtime. 27 days paid holiday (plus bank holidays). Social events and free tickets to our live events. Other discounts including 50% off drinks and 20% off food at Corner Corner. Competitive pension plan. Employee Assistance Programme (EAP). Other schemes including Season Ticket Loan, Cycle to Work, Optical Care and Referral Scheme. Training and professional development opportunities. An inclusive, collaborative and creative working environment. At Broadwick, we are dedicated to cultivating a diverse and inclusive environment that empowers all individuals to reach their full potential. We strongly encourage applicants from all cultures and backgrounds to apply, as we believe in the strength of a diverse and vibrant team.
Senior Product Manager, Retail Business Services (RBS) Amazon strives to be the world's most customer centric company. To support that, Retail Business services (RBS), Brand Experience (BX) organization creates, builds and leads innovation for Brand Owners. We enable brands to develop, launch and grow products to improve CX and their business in the Amazon store worldwide. We achieve this by building self-help tools, recommendation, business impact, customer preferences, and trends leveraging customer feedback. We are seeking a Sr. Product Manager to lead our BX initiative. This role will build and develop products and self help tools for WW brands to help them improve CX and grow their business, owns the vision and long term roadmap, and drives teams to execute on that vision. The role will be responsible for setting the direction for the portfolio of products/offerings, defining goals, prioritizing features according to customer value, preparing launch & identifying GTM strategies for the portfolio. The Sr. Product Manager is a bar raising communicator, both verbal and written, and is a well respected leader within the business. This role requires the ability to influence across stakeholder teams to drive alignment and requires a highly effective and established leader to navigate effectively and develop the team. This role requires clear articulation of complex problems and proposed solutions and requires high judgement to ensure the right leaders are involved in decisions and regularly informed on progress. This role aligns teams towards clear priorities and advocates for investment delivering large, complex business initiatives, with clear mechanisms that audit progress towards shared goals and regularly reports results to ensure long term business success. This leader collaborates across VP level organizations including, Return and Recommerce, Amazon Catalog Systems & Services, Amazon Customer Experience Teams, Amazon Selling Partner Services and Amazon Private Brands to join forces on shared Business Priorities. Key job responsibilities Identify opportunities to improve Brand Experience on Amazon and translate those opportunities into product Mentor and guide the product managers and program managers in our organization and hold us to a high standard of product, technical rigor and excellence Design and lead roadmaps for complex self help tools to help Brands while creating long term value for our shoppers Work with our engineering partners and draw upon your experience to make right trade offs, unblock them and build synergies between multiple tech and product teams Be responsible for communicating our innovations to the broader internal & external teams, community Understand the core technologies utilized in their product domain and how to apply these technologies to invent, evolve, improve, simplify, etc. Can identify gaps/opportunities in or between features, regions, system architectures (e.g., services, workflows, tooling) to satisfy the needs of product customers Brings CX, data driven business, and technical judgment to decisions. Able to make the case for a technology product and can influence teams to dedicate resources Basic Qualifications 5+ years of product or program management, product marketing, business development or technology experience Experience with feature delivery and tradeoffs of a product Experience owning/driving roadmap strategy and definition Experience with end to end product delivery Experience as a product manager or owner Experience owning technology products Preferred Qualifications Experience in influencing senior leadership through data driven insights Experience working across functional teams and senior stakeholders Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Mar 05, 2026
Full time
Senior Product Manager, Retail Business Services (RBS) Amazon strives to be the world's most customer centric company. To support that, Retail Business services (RBS), Brand Experience (BX) organization creates, builds and leads innovation for Brand Owners. We enable brands to develop, launch and grow products to improve CX and their business in the Amazon store worldwide. We achieve this by building self-help tools, recommendation, business impact, customer preferences, and trends leveraging customer feedback. We are seeking a Sr. Product Manager to lead our BX initiative. This role will build and develop products and self help tools for WW brands to help them improve CX and grow their business, owns the vision and long term roadmap, and drives teams to execute on that vision. The role will be responsible for setting the direction for the portfolio of products/offerings, defining goals, prioritizing features according to customer value, preparing launch & identifying GTM strategies for the portfolio. The Sr. Product Manager is a bar raising communicator, both verbal and written, and is a well respected leader within the business. This role requires the ability to influence across stakeholder teams to drive alignment and requires a highly effective and established leader to navigate effectively and develop the team. This role requires clear articulation of complex problems and proposed solutions and requires high judgement to ensure the right leaders are involved in decisions and regularly informed on progress. This role aligns teams towards clear priorities and advocates for investment delivering large, complex business initiatives, with clear mechanisms that audit progress towards shared goals and regularly reports results to ensure long term business success. This leader collaborates across VP level organizations including, Return and Recommerce, Amazon Catalog Systems & Services, Amazon Customer Experience Teams, Amazon Selling Partner Services and Amazon Private Brands to join forces on shared Business Priorities. Key job responsibilities Identify opportunities to improve Brand Experience on Amazon and translate those opportunities into product Mentor and guide the product managers and program managers in our organization and hold us to a high standard of product, technical rigor and excellence Design and lead roadmaps for complex self help tools to help Brands while creating long term value for our shoppers Work with our engineering partners and draw upon your experience to make right trade offs, unblock them and build synergies between multiple tech and product teams Be responsible for communicating our innovations to the broader internal & external teams, community Understand the core technologies utilized in their product domain and how to apply these technologies to invent, evolve, improve, simplify, etc. Can identify gaps/opportunities in or between features, regions, system architectures (e.g., services, workflows, tooling) to satisfy the needs of product customers Brings CX, data driven business, and technical judgment to decisions. Able to make the case for a technology product and can influence teams to dedicate resources Basic Qualifications 5+ years of product or program management, product marketing, business development or technology experience Experience with feature delivery and tradeoffs of a product Experience owning/driving roadmap strategy and definition Experience with end to end product delivery Experience as a product manager or owner Experience owning technology products Preferred Qualifications Experience in influencing senior leadership through data driven insights Experience working across functional teams and senior stakeholders Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Location Hybrid working model. Contractual base either at Meadowbank House, Edinburgh (EH8 7AU), or St Vincent Plaza, Glasgow (G2 5LD). You will be expected to attend one of these locations as required by the role. About the job Job summary Total remuneration: £58,252-£68,586 Pay Supplement: The base salary for this role is £48,544-£57,155. This job qualifies for Digital, Data and Technology Annual Pay supplement 20% is included in the total remuneration above. Pension: 28.97% of base salary (RoS contribution) Annual leave: 38 days annual holiday, increasing to 42 days with length of service Duration: Permanent Working Pattern: 35 hours per week. We are a flexible employer and will consider a variety of working patterns on a case-by-case basis. For example, compressed hours, term-time working or part-time working. Location: Hybrid working model. Contractual base either at Meadowbank House, Edinburgh (EH8 7AU), or St Vincent Plaza, Glasgow (G2 5LD). You will be expected to attend one of these locations as required by the role. Grade: Senior Executive Officer (SEO) Closing date: 8 March at 11.59pm Number of vacancies: 2 Registers of Scotland (RoS) Join an award-winning organisation recognised for its technology and innovation. Registers of Scotland is a world-leading pioneer in land and property registration. Our full-stack teams design, architect, and build all our registration products in-house. We work to create digital solutions for the people of Scotland. You will get an opportunity to nurture your creativity and develop with us through access to the latest data, software engineering and product delivery techniques. Job description The Role This post sits within the Senior Software Engineer job family and provides specialist expertise in Python and AI/ML engineering day-today. In this role, you will design, build, maintain and support robust software solutions that underpin our digital products and internal services. You will be responsible for developing and operating scalable data pipelines, APIs and cloud-native infrastructure, and for applying AI/ML techniques, including OCR, large language models and computer vision, to automate processes and improve efficiency. Working across the full delivery lifecycle, you will contribute to discovery, design, implementation, testing, deployment and ongoing support. You will collaborate closely with multidisciplinary teams, ensuring solutions are secure, reliable, maintainable and aligned to architectural and engineering standards, while continuously improving performance and user outcomes. On a typical day you will - Design, build, and operate scalable ETL and data pipelines handling structured and unstructured data for AI/ML workloads. - Develop and maintain robust API services, including FastAPI, RESTful APIs, WebSockets, model-serving endpoints, integrating AI/ML capabilities with existing digital platforms. - Implement authentication/authorisation using JWT, OAuth 2.0, API keys, and maintain API versioning and documentation. - Deploy and operate cloud-native infrastructure using AWS Lambda, S3, RDS/Aurora, SQS, IAM, CloudWatch, with infrastructure-as-code tools: CDK, Terraform, CloudFormation. - Containerize applications using Docker, orchestrate with Kubernetes (EKS/ECS), and maintain automated CI/CD pipelines. - Implement monitoring and observability using CloudWatch, Grafana, telemetry frameworks, including experiment tracking tools like MLflow and Weights & Biases. - Research, prototype, and implement AI/ML solutions using Transformers/Hugging Face, PyTorch, OpenCV, PIL/Pillow, YOLO, including LoRA/QLoRA fine-tuning, RLHF, and -multi-modal AI/ML systems. - Collaborate with team members to optimize platform and AI/ML workflow performance, reliability, and scalability. - Ensure compliance with security, accessibility, performance, and operational standards. - Participate in agile ceremonies, contribute to team knowledge-sharing, and support process improvements. - Support disaster recovery procedures and maintain high-availability, resilient system standards. Person specification Key Responsibilities Essential Criteria - Skills and Attributes for Success Technical: We will assess you against the following Technical and Experience criteria during the application and assessment process: - Python 3.9+, object-oriented programming, async/await, decorators, context managers, structured logging, pytest, performance optimization. - Data processing: Pandas, NumPy, SQL, SQLAlchemy/psycopg2, ETL orchestration (Apache Airflow, Dagster, Temporal.io). - AI/ML frameworks: Transformers/Hugging Face, PyTorch, OpenCV, PIL/Pillow, YOLO; model fine-tuning (LoRA/QLoRA), RLHF, experiment tracking (MLflow, Weights & Biases). - Web/API development: FastAPI, RESTful APIs, WebSockets, authentication/authorisation (JWT, OAuth 2.0, API keys), API versioning, documentation, model-serving endpoints. - Cloud & DevOps: AWS Lambda, S3, RDS/Aurora, SQS, IAM, CloudWatch; infrastructure as code with CDK, Terraform, CloudFormation; Docker, Kubernetes (EKS/ECS); CI/CD pipelines. - Monitoring & Observability: CloudWatch, Grafana, telemetry frameworks for production systems. - System Design: Event-driven and microservices architectures, high availability, resilient systems, multi-modal AI/ML systems. - Professional software engineering practices: Git workflows, unit/integration testing, code review, agile delivery (Scrum/Kanban). Experience - Developing production-grade AI/ML and data platforms, ensuring reliability, maintainability, and performance for public sector services. - Designing, building, and operating scalable ETL/data pipelines handling structured and unstructured data. - Delivering secure, cloud-native AI solutions, integrating with existing infrastructure, managing lifecycle via IaC. - Developing, supporting, and integrating APIs and microservices, including AI/ML model-serving endpoints. - Deploying and operating containerized applications in production, with automated CI/CD and environment management. - Implementing monitoring, alerting, and incident response processes for production systems, including AI/ML services. - Applying professional software engineering practices collaboratively in multidisciplinary teams to deliver services iteratively.
Mar 05, 2026
Full time
Location Hybrid working model. Contractual base either at Meadowbank House, Edinburgh (EH8 7AU), or St Vincent Plaza, Glasgow (G2 5LD). You will be expected to attend one of these locations as required by the role. About the job Job summary Total remuneration: £58,252-£68,586 Pay Supplement: The base salary for this role is £48,544-£57,155. This job qualifies for Digital, Data and Technology Annual Pay supplement 20% is included in the total remuneration above. Pension: 28.97% of base salary (RoS contribution) Annual leave: 38 days annual holiday, increasing to 42 days with length of service Duration: Permanent Working Pattern: 35 hours per week. We are a flexible employer and will consider a variety of working patterns on a case-by-case basis. For example, compressed hours, term-time working or part-time working. Location: Hybrid working model. Contractual base either at Meadowbank House, Edinburgh (EH8 7AU), or St Vincent Plaza, Glasgow (G2 5LD). You will be expected to attend one of these locations as required by the role. Grade: Senior Executive Officer (SEO) Closing date: 8 March at 11.59pm Number of vacancies: 2 Registers of Scotland (RoS) Join an award-winning organisation recognised for its technology and innovation. Registers of Scotland is a world-leading pioneer in land and property registration. Our full-stack teams design, architect, and build all our registration products in-house. We work to create digital solutions for the people of Scotland. You will get an opportunity to nurture your creativity and develop with us through access to the latest data, software engineering and product delivery techniques. Job description The Role This post sits within the Senior Software Engineer job family and provides specialist expertise in Python and AI/ML engineering day-today. In this role, you will design, build, maintain and support robust software solutions that underpin our digital products and internal services. You will be responsible for developing and operating scalable data pipelines, APIs and cloud-native infrastructure, and for applying AI/ML techniques, including OCR, large language models and computer vision, to automate processes and improve efficiency. Working across the full delivery lifecycle, you will contribute to discovery, design, implementation, testing, deployment and ongoing support. You will collaborate closely with multidisciplinary teams, ensuring solutions are secure, reliable, maintainable and aligned to architectural and engineering standards, while continuously improving performance and user outcomes. On a typical day you will - Design, build, and operate scalable ETL and data pipelines handling structured and unstructured data for AI/ML workloads. - Develop and maintain robust API services, including FastAPI, RESTful APIs, WebSockets, model-serving endpoints, integrating AI/ML capabilities with existing digital platforms. - Implement authentication/authorisation using JWT, OAuth 2.0, API keys, and maintain API versioning and documentation. - Deploy and operate cloud-native infrastructure using AWS Lambda, S3, RDS/Aurora, SQS, IAM, CloudWatch, with infrastructure-as-code tools: CDK, Terraform, CloudFormation. - Containerize applications using Docker, orchestrate with Kubernetes (EKS/ECS), and maintain automated CI/CD pipelines. - Implement monitoring and observability using CloudWatch, Grafana, telemetry frameworks, including experiment tracking tools like MLflow and Weights & Biases. - Research, prototype, and implement AI/ML solutions using Transformers/Hugging Face, PyTorch, OpenCV, PIL/Pillow, YOLO, including LoRA/QLoRA fine-tuning, RLHF, and -multi-modal AI/ML systems. - Collaborate with team members to optimize platform and AI/ML workflow performance, reliability, and scalability. - Ensure compliance with security, accessibility, performance, and operational standards. - Participate in agile ceremonies, contribute to team knowledge-sharing, and support process improvements. - Support disaster recovery procedures and maintain high-availability, resilient system standards. Person specification Key Responsibilities Essential Criteria - Skills and Attributes for Success Technical: We will assess you against the following Technical and Experience criteria during the application and assessment process: - Python 3.9+, object-oriented programming, async/await, decorators, context managers, structured logging, pytest, performance optimization. - Data processing: Pandas, NumPy, SQL, SQLAlchemy/psycopg2, ETL orchestration (Apache Airflow, Dagster, Temporal.io). - AI/ML frameworks: Transformers/Hugging Face, PyTorch, OpenCV, PIL/Pillow, YOLO; model fine-tuning (LoRA/QLoRA), RLHF, experiment tracking (MLflow, Weights & Biases). - Web/API development: FastAPI, RESTful APIs, WebSockets, authentication/authorisation (JWT, OAuth 2.0, API keys), API versioning, documentation, model-serving endpoints. - Cloud & DevOps: AWS Lambda, S3, RDS/Aurora, SQS, IAM, CloudWatch; infrastructure as code with CDK, Terraform, CloudFormation; Docker, Kubernetes (EKS/ECS); CI/CD pipelines. - Monitoring & Observability: CloudWatch, Grafana, telemetry frameworks for production systems. - System Design: Event-driven and microservices architectures, high availability, resilient systems, multi-modal AI/ML systems. - Professional software engineering practices: Git workflows, unit/integration testing, code review, agile delivery (Scrum/Kanban). Experience - Developing production-grade AI/ML and data platforms, ensuring reliability, maintainability, and performance for public sector services. - Designing, building, and operating scalable ETL/data pipelines handling structured and unstructured data. - Delivering secure, cloud-native AI solutions, integrating with existing infrastructure, managing lifecycle via IaC. - Developing, supporting, and integrating APIs and microservices, including AI/ML model-serving endpoints. - Deploying and operating containerized applications in production, with automated CI/CD and environment management. - Implementing monitoring, alerting, and incident response processes for production systems, including AI/ML services. - Applying professional software engineering practices collaboratively in multidisciplinary teams to deliver services iteratively.
Lead. Influence. Elevate Safe Design Across Landmark Projects. Are you a seasoned CDM professional who wants your work to have real weight? Do you want to step into a consultancy where you shape design thinking, guide major project teams, and become a trusted voice at the table? An ambitious, multi-disciplinary consultancy with a strong Midlands presence is strengthening its design risk and safety offering. Known for delivering innovative, high-profile schemes across the region, they are now searching for an experienced Senior Principal Designer / Senior CDM Consultant to help advance their mission: to raise the standard of safe, intelligent design across the built environment. If you thrive in environments where ideas matter, responsibility is shared, and your expertise can genuinely shift outcomes, this opportunity will excite you. Your Impact Oversee and deliver Principal Designer duties across a diverse pipeline of commercial, civic, and regeneration projects. Drive design risk management from day one, ensuring hazards are challenged early and addressed through smarter design solutions. Work directly with architects, engineers, clients, and contractors, offering strategic CDM guidance and insight. Develop structured, clear CDM documentation and project safety information. Lead design risk reviews, workshops, and early-stage planning sessions. Build strong, influential relationships with key project stakeholders. Support the growth and development of more junior team members, shaping a modern approach to CDM delivery. What You Bring Background in construction, design, or health and safety, supported by recognised professional qualifications (NEBOSH, IOSH, APS, MCIOB, MCIAT etc). Solid experience delivering Principal Designer and CDM advisory services. Ability to engage confidently with design teams and senior stakeholders. Strong communication skills and a solutions-focused mindset. Prior consultancy experience or the ability to operate in a client-facing environment. A commitment to raising standards and promoting better safety through intelligent design. Why This Role Stands Out This consultancy is growing, investing, and pushing for excellence. Here, you are not just delivering CDM services - you are influencing the future of design and construction across some of the region's most exciting schemes. You can expect: A clear path into higher leadership and strategic influence. Projects that challenge your creativity and technical judgement. A collaborative team that values new ideas and fresh thinking. The opportunity to help shape and refine a thriving CDM offering. For a driven professional who wants more than a routine consultancy role, this is a chance to make a genuine impact. Apply Today If you want to explore a senior role where your experience truly matters, send your CV and salary expectations. This could be the career step you have been waiting for.
Mar 05, 2026
Full time
Lead. Influence. Elevate Safe Design Across Landmark Projects. Are you a seasoned CDM professional who wants your work to have real weight? Do you want to step into a consultancy where you shape design thinking, guide major project teams, and become a trusted voice at the table? An ambitious, multi-disciplinary consultancy with a strong Midlands presence is strengthening its design risk and safety offering. Known for delivering innovative, high-profile schemes across the region, they are now searching for an experienced Senior Principal Designer / Senior CDM Consultant to help advance their mission: to raise the standard of safe, intelligent design across the built environment. If you thrive in environments where ideas matter, responsibility is shared, and your expertise can genuinely shift outcomes, this opportunity will excite you. Your Impact Oversee and deliver Principal Designer duties across a diverse pipeline of commercial, civic, and regeneration projects. Drive design risk management from day one, ensuring hazards are challenged early and addressed through smarter design solutions. Work directly with architects, engineers, clients, and contractors, offering strategic CDM guidance and insight. Develop structured, clear CDM documentation and project safety information. Lead design risk reviews, workshops, and early-stage planning sessions. Build strong, influential relationships with key project stakeholders. Support the growth and development of more junior team members, shaping a modern approach to CDM delivery. What You Bring Background in construction, design, or health and safety, supported by recognised professional qualifications (NEBOSH, IOSH, APS, MCIOB, MCIAT etc). Solid experience delivering Principal Designer and CDM advisory services. Ability to engage confidently with design teams and senior stakeholders. Strong communication skills and a solutions-focused mindset. Prior consultancy experience or the ability to operate in a client-facing environment. A commitment to raising standards and promoting better safety through intelligent design. Why This Role Stands Out This consultancy is growing, investing, and pushing for excellence. Here, you are not just delivering CDM services - you are influencing the future of design and construction across some of the region's most exciting schemes. You can expect: A clear path into higher leadership and strategic influence. Projects that challenge your creativity and technical judgement. A collaborative team that values new ideas and fresh thinking. The opportunity to help shape and refine a thriving CDM offering. For a driven professional who wants more than a routine consultancy role, this is a chance to make a genuine impact. Apply Today If you want to explore a senior role where your experience truly matters, send your CV and salary expectations. This could be the career step you have been waiting for.
A large M&E consultancy has and immediate requirement for a Principal Electrical Engineer to be based in their Glasgow office. You will have a minimum of ten years' industry experience with the ability to run medium sized projects and undertake a client facing role in the development, design and co-ordination of engineering projects. Experience will include the coordination of engineering project services, with a proven track record in project management. Your excellent communication and interpersonal skills, both with colleagues and clients, and experience working on innovative projects with leading client organisations, and contractors will equip you to take a future pro-active role in forging client relationships of our sector portfolio. The ideal candidate will be a Chartered Engineer or working towards, educated to degree level in Building Services Engineering or equivalent and hold membership of relevant institutions. Role Responsibilities Responsible for running of medium size projects Undertakes a client facing role in the development and design and coordination of engineering project services Designs and specifies Electrical building systems, equipment, facilities, components and products Develops Electrical engineering concepts and solutions Reports and reviews on Electrical engineering options and makes final proposal Attend project design team meetings (perhaps overseas visits required) and co-ordinate with Architects, project managers, Obtain from client and provide a clear and accurate brief to design office engineering team Visit design office with design briefing and partake in conference calls with design office engineers to discuss/review project Technical requirements and deliverables Develop brief and disseminate to Engineering/CAD resource for each phase of project Provide expert technical advice and problem resolution to the design office Visit design office with briefing and mobilise the team Review deliverables from design office in accordance with briefing requirements sent to them Provide technical audit of deliverables from design office Present design proposals/solutions to client and design team Prepare specifications and co-ordinate with all other documentation Sign-off engineering documents/schedules/drawings/calculations received from design office Use computer assisted project software for both project related calculations and pro Ensure document control methods are being adhered to and quality control standards are being achieved Contribute to development of quality and technical standards within the office Supervisory Responsibilities Responsible for assigned Engineers Work independently within the QA Systems Design reviews People management skills Clear Communication skills Delegation In return they offer a very attractive salary/benefits package.
Mar 05, 2026
Full time
A large M&E consultancy has and immediate requirement for a Principal Electrical Engineer to be based in their Glasgow office. You will have a minimum of ten years' industry experience with the ability to run medium sized projects and undertake a client facing role in the development, design and co-ordination of engineering projects. Experience will include the coordination of engineering project services, with a proven track record in project management. Your excellent communication and interpersonal skills, both with colleagues and clients, and experience working on innovative projects with leading client organisations, and contractors will equip you to take a future pro-active role in forging client relationships of our sector portfolio. The ideal candidate will be a Chartered Engineer or working towards, educated to degree level in Building Services Engineering or equivalent and hold membership of relevant institutions. Role Responsibilities Responsible for running of medium size projects Undertakes a client facing role in the development and design and coordination of engineering project services Designs and specifies Electrical building systems, equipment, facilities, components and products Develops Electrical engineering concepts and solutions Reports and reviews on Electrical engineering options and makes final proposal Attend project design team meetings (perhaps overseas visits required) and co-ordinate with Architects, project managers, Obtain from client and provide a clear and accurate brief to design office engineering team Visit design office with design briefing and partake in conference calls with design office engineers to discuss/review project Technical requirements and deliverables Develop brief and disseminate to Engineering/CAD resource for each phase of project Provide expert technical advice and problem resolution to the design office Visit design office with briefing and mobilise the team Review deliverables from design office in accordance with briefing requirements sent to them Provide technical audit of deliverables from design office Present design proposals/solutions to client and design team Prepare specifications and co-ordinate with all other documentation Sign-off engineering documents/schedules/drawings/calculations received from design office Use computer assisted project software for both project related calculations and pro Ensure document control methods are being adhered to and quality control standards are being achieved Contribute to development of quality and technical standards within the office Supervisory Responsibilities Responsible for assigned Engineers Work independently within the QA Systems Design reviews People management skills Clear Communication skills Delegation In return they offer a very attractive salary/benefits package.
Senior Technical Manager - Residential Development London Who are MCR MCR Property Group is a leading independent real estate investment and development company operating nationally, with offices in London, Manchester, Birmingham and Glasgow. Our core focus is the delivery of new-build and conversion residential and industrial schemes, alongside the active management of a diverse portfolio spanning every major asset class. The business currently controls approximately 7,500 residential plots and commercial and industrial assets valued in excess of £2 billion. As part of our continued expansion, we are seeking motivated, commercially aware and technically strong professionals who are passionate about the built environment and capable of operating at a senior level across multiple developments. Who we are looking for We are currently seeking an experienced Senior Technical Manager to join our team in London, supporting multiple construction sites across the South of England. This is an outstanding opportunity to play a key role within a fast-paced, thriving business at a pivotal stage of growth, offering long-term career development and the chance to work on a diverse pipeline of high-quality projects. This role will sit at the heart of project delivery, acting as the technical lead from early design stages through to completion, ensuring that schemes are compliant, buildable, cost-effective and delivered to the highest standards. As our Senior Technical Manager you will take full responsibility for the coordination and management of architectural and engineering design information, ensuring that all working drawings and technical details are accurate, practical and issued in line with programme requirements. You will manage the full approvals process, securing Building Regulations compliance, NHBC or alternative warranty provider approvals, and all relevant local authority agreements, including highways and drainage consents. You will be responsible for appointing, briefing and managing external consultants, including architects, civil and structural engineers and landscape designers, negotiating fees where appropriate and ensuring their outputs align with the commercial and technical objectives of each project. Alongside this, you will produce and monitor technical delivery programmes and budgets, providing clear progress and cost reporting to the Technical Director or Head of Technical. The role will also involve supporting the land and planning teams during acquisition stages by undertaking technical due diligence and feasibility assessments, reviewing matters such as ground conditions, site constraints and service infrastructure, and identifying potential risks and opportunities at an early stage. You will act as a key point of contact between internal departments, site teams, commercial and sales functions, as well as external stakeholders including local authorities, statutory bodies and utility providers, ensuring strong communication and efficient resolution of technical issues. A strong focus will be placed on buildability, quality and value engineering, with the successful candidate expected to drive practical design solutions that enhance quality while maintaining commercial viability. You will also ensure that all design and construction activity complies fully with CDM Regulations 2015 and wider health and safety legislation, often fulfilling the duties of Principal Designer where required. In addition, you will play a leadership role within the business, mentoring and developing members of the in-house technical team, including Technical Coordinators and Administrators, helping to build capability and consistency across the function. About you Applicants should have significant experience, typically five years or more, in a technical management or technical coordination role within a residential developer, housebuilder or relevant consultancy environment. A strong working knowledge of UK Building Regulations, NHBC standards, planning legislation and associated legal agreements such as Section 106 and Section 278 is essential. Proficiency in AutoCAD and the Microsoft Office suite is required, with experience of Revit or project management platforms considered advantageous. You will bring excellent leadership, organisational and communication skills, with the ability to make sound technical and commercial decisions under pressure. A methodical, detail-driven and proactive approach is essential, along with a genuine ability to collaborate across disciplines and drive projects forward in a structured and professional manner. If you are looking to step into a senior role within an ambitious and expanding property group, working on complex and rewarding developments with clear progression opportunities, we would be delighted to hear from you.
Mar 05, 2026
Full time
Senior Technical Manager - Residential Development London Who are MCR MCR Property Group is a leading independent real estate investment and development company operating nationally, with offices in London, Manchester, Birmingham and Glasgow. Our core focus is the delivery of new-build and conversion residential and industrial schemes, alongside the active management of a diverse portfolio spanning every major asset class. The business currently controls approximately 7,500 residential plots and commercial and industrial assets valued in excess of £2 billion. As part of our continued expansion, we are seeking motivated, commercially aware and technically strong professionals who are passionate about the built environment and capable of operating at a senior level across multiple developments. Who we are looking for We are currently seeking an experienced Senior Technical Manager to join our team in London, supporting multiple construction sites across the South of England. This is an outstanding opportunity to play a key role within a fast-paced, thriving business at a pivotal stage of growth, offering long-term career development and the chance to work on a diverse pipeline of high-quality projects. This role will sit at the heart of project delivery, acting as the technical lead from early design stages through to completion, ensuring that schemes are compliant, buildable, cost-effective and delivered to the highest standards. As our Senior Technical Manager you will take full responsibility for the coordination and management of architectural and engineering design information, ensuring that all working drawings and technical details are accurate, practical and issued in line with programme requirements. You will manage the full approvals process, securing Building Regulations compliance, NHBC or alternative warranty provider approvals, and all relevant local authority agreements, including highways and drainage consents. You will be responsible for appointing, briefing and managing external consultants, including architects, civil and structural engineers and landscape designers, negotiating fees where appropriate and ensuring their outputs align with the commercial and technical objectives of each project. Alongside this, you will produce and monitor technical delivery programmes and budgets, providing clear progress and cost reporting to the Technical Director or Head of Technical. The role will also involve supporting the land and planning teams during acquisition stages by undertaking technical due diligence and feasibility assessments, reviewing matters such as ground conditions, site constraints and service infrastructure, and identifying potential risks and opportunities at an early stage. You will act as a key point of contact between internal departments, site teams, commercial and sales functions, as well as external stakeholders including local authorities, statutory bodies and utility providers, ensuring strong communication and efficient resolution of technical issues. A strong focus will be placed on buildability, quality and value engineering, with the successful candidate expected to drive practical design solutions that enhance quality while maintaining commercial viability. You will also ensure that all design and construction activity complies fully with CDM Regulations 2015 and wider health and safety legislation, often fulfilling the duties of Principal Designer where required. In addition, you will play a leadership role within the business, mentoring and developing members of the in-house technical team, including Technical Coordinators and Administrators, helping to build capability and consistency across the function. About you Applicants should have significant experience, typically five years or more, in a technical management or technical coordination role within a residential developer, housebuilder or relevant consultancy environment. A strong working knowledge of UK Building Regulations, NHBC standards, planning legislation and associated legal agreements such as Section 106 and Section 278 is essential. Proficiency in AutoCAD and the Microsoft Office suite is required, with experience of Revit or project management platforms considered advantageous. You will bring excellent leadership, organisational and communication skills, with the ability to make sound technical and commercial decisions under pressure. A methodical, detail-driven and proactive approach is essential, along with a genuine ability to collaborate across disciplines and drive projects forward in a structured and professional manner. If you are looking to step into a senior role within an ambitious and expanding property group, working on complex and rewarding developments with clear progression opportunities, we would be delighted to hear from you.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 05, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
