Assistant Store Manager

  • Witt/Kieffer
  • Birmingham, Staffordshire
  • Oct 17, 2025
Full time Retail

Job Description

Overview

The Assistant Store Manager at The Summit Birmingham supports visual merchandising and store leadership to create visually appealing displays that enhance customer experience and drive sales. The role entails developing merchandising strategies, maintaining brand consistency, managing visual budgets, training and leading visual staff, and analyzing sales data to adjust displays for seasonal changes or product performance.

Responsibilities
  • Initiating and developing customer relationships; resolving customer service and inventory issues in a timely manner
  • Focusing on visual merchandising, maintaining and creating displays that maximize sales revenue and profitability
  • Coordinating with the Corporate team on major floor sets, ensuring full implementation within company visual standards and making adjustments as necessary
  • Overseeing the daily activities of the store staff, following up on assigned duties to ensure completion
  • Motivating sales staff to reach or exceed store sales goals
  • Meeting company shipment processing and distribution standard of 24 hours from receipt of product to sales floor
  • Managing all aspects of products from start to finish including receiving, stock organization, visual displays, tagging, signage, and sell down solutions
  • Restocking product to ensure full capacity and shelf quantities are maintained
  • Analyzing product and sales to ensure optimum performance
  • Enforcing store policies with customers and employees
  • Operational duties including training and scheduling sales staff, data input into NetSuite, and running sales and labor reports
  • Maintaining merchandise displays, signage, cleanliness, and overall store appearance
  • Maintaining inventory and store supply levels
  • Developing sell down strategies and adjusting plans as necessary
  • Developing and implementing plans for markdowns and promotions with Store Manager and Corporate input
  • Assisting with Special Events and Open House as necessary
  • Processing required reporting and activities on a routine basis
  • Collaborating with Corporate staff on ongoing needs
  • Monogramming merchandise on the monogram machine or applying vinyl
  • Assisting the Store Manager as required and acting in the Store Manager's absence when needed
Qualifications
  • HS diploma or equivalent
  • 6 months to 1 year in retail management or sales leadership; experience in retail soft lines, interiors, gifts, or accessories strongly preferred
  • Strong interpersonal communication skills
  • Working knowledge of Microsoft Word and Excel
  • Ability to work special events (e.g., sales events, trunk shows, open houses)
  • Frequent standing, walking, and moving required
  • Ability to regularly lift and/or move up to 30 pounds or more
Location

Birmingham - The Summit

Employment Type

Full-Time

EEO Statement

EOE: We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.