Customer and Trading Manager - Nightshift Salary: From £33,050 Location: Bromley Store, Bromley, BR1 1TP Contract type: Permanent Business area: Retail Closing date: 25 October 2025 Requisition ID: Leading in our stores: Our management teams don't just run stores - they're the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, they're hands on, sleeves rolled up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time. What you'll be doing: Leading a team overnight to deliver all replenishment activities across the store whilst getting stuck in yourself to prioritise deliveries, organise the warehouse and replenish shelves. Often, you get to run a full store operation on your own overnight being responsible for the full shift and the safety and wellbeing of colleagues in store Making sure that standards are brilliant come morning so we're ready to serve our customers People management is a big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate. Our nightshift managers work full time hours over 4 nights, as well as receiving a £4,500 premium on top of your base salary (Our nightshifts typically run from 22:00 until 08:00). What makes a great nightshift manager: Someone who is comfortable with nightshift working and is adaptable to the physical and mental impact of these shift patterns and understands the importance of providing a safe and healthy environment for their team. Previous line management responsibilities in a fast paced, operational environment. Resilience to deal with both the mental and physical demands of working nights. Provides brilliant customer service and coaches a team to do the same. Has previous experience delivering and monitoring KPI's or other performance indicators. Can manage disciplinaries, performance issues or other similar employee relations issues. Leads operations and is comfortable doing this alone in the absence of more senior management. Puts inclusivity at the heart of everything they do. A track record of delivering brilliant customer service and coaching colleagues to do the same. Experience of leading a team in a fast paced, customer facing environment - you've motivated others, driven performance, and kept operations running smoothly. Operational leadership skills - you've taken responsibility for store operations in the absence of more senior managers. Demonstrated success in meeting or exceeding KPIs - whether it's sales, availability, customer satisfaction or colleague engagement, you've made a measurable impact. Has managed employee relations issues, including performance and absence management. Desirable -Has worked night shifts in a high volume, operational environment - you've adapted to the physical and mental demands of overnight working and created a safe, supportive atmosphere for your team during out of hours trading. Working for us has great rewards Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including: Discount card - 10% discount off on your shopping at Sainsbury's, Argos, Tu and Habitat after fourweeks. This increases to 15% discount off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day. An annual bonus scheme based on our, and your, performance. Free food and hot drinks provided for Colleagues in all our stores. Generous holiday entitlement, maternity and paternity leave. Pension - we'll match 4-7.5% of your pension contributions. Sainsbury's share scheme - build up an investment at discounted rates. Wellbeing support - access to emotional support, counselling, legal and financial advice. Colleague networks - link with like minded people to help fulfil your potential. Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI. Special offers on gym memberships, restaurants, holidays, retail vouchers and more. An inclusive place to work and shop: We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us. To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a lookhere . Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
Oct 15, 2025
Full time
Customer and Trading Manager - Nightshift Salary: From £33,050 Location: Bromley Store, Bromley, BR1 1TP Contract type: Permanent Business area: Retail Closing date: 25 October 2025 Requisition ID: Leading in our stores: Our management teams don't just run stores - they're the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, they're hands on, sleeves rolled up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time. What you'll be doing: Leading a team overnight to deliver all replenishment activities across the store whilst getting stuck in yourself to prioritise deliveries, organise the warehouse and replenish shelves. Often, you get to run a full store operation on your own overnight being responsible for the full shift and the safety and wellbeing of colleagues in store Making sure that standards are brilliant come morning so we're ready to serve our customers People management is a big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate. Our nightshift managers work full time hours over 4 nights, as well as receiving a £4,500 premium on top of your base salary (Our nightshifts typically run from 22:00 until 08:00). What makes a great nightshift manager: Someone who is comfortable with nightshift working and is adaptable to the physical and mental impact of these shift patterns and understands the importance of providing a safe and healthy environment for their team. Previous line management responsibilities in a fast paced, operational environment. Resilience to deal with both the mental and physical demands of working nights. Provides brilliant customer service and coaches a team to do the same. Has previous experience delivering and monitoring KPI's or other performance indicators. Can manage disciplinaries, performance issues or other similar employee relations issues. Leads operations and is comfortable doing this alone in the absence of more senior management. Puts inclusivity at the heart of everything they do. A track record of delivering brilliant customer service and coaching colleagues to do the same. Experience of leading a team in a fast paced, customer facing environment - you've motivated others, driven performance, and kept operations running smoothly. Operational leadership skills - you've taken responsibility for store operations in the absence of more senior managers. Demonstrated success in meeting or exceeding KPIs - whether it's sales, availability, customer satisfaction or colleague engagement, you've made a measurable impact. Has managed employee relations issues, including performance and absence management. Desirable -Has worked night shifts in a high volume, operational environment - you've adapted to the physical and mental demands of overnight working and created a safe, supportive atmosphere for your team during out of hours trading. Working for us has great rewards Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including: Discount card - 10% discount off on your shopping at Sainsbury's, Argos, Tu and Habitat after fourweeks. This increases to 15% discount off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day. An annual bonus scheme based on our, and your, performance. Free food and hot drinks provided for Colleagues in all our stores. Generous holiday entitlement, maternity and paternity leave. Pension - we'll match 4-7.5% of your pension contributions. Sainsbury's share scheme - build up an investment at discounted rates. Wellbeing support - access to emotional support, counselling, legal and financial advice. Colleague networks - link with like minded people to help fulfil your potential. Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI. Special offers on gym memberships, restaurants, holidays, retail vouchers and more. An inclusive place to work and shop: We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us. To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a lookhere . Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
Role overview: Make your part of GO a great place to shop and work through the effective leadership and management of your store or defined business area. Motivate and coaching store teams to deliver service which has customers at the heart, through exceptional store standards and highly engaged colleagues. Responsibilities: Support the Store Manager lead and motivate a high performing, highly engaged team. Create a culture of exceptional customer service ensuring our store teams win customers for life by exceeding their expectations. Develop store teams through internal development programme to support future talent and career pathways to help us grow our business. Uphold a store that is safe and compliant operating environment for all colleagues and customers. Deliver our financial results in line with or in excess of company targets. Support other retail management duties where required. Act as the point of contact for colleagues in the manager's absence. Provide excellent customer service, addressing inquiries and resolving complaints professionally. Help manage day-to-day operations, including opening and closing procedures. Support cash management tasks, such as processing transactions and reconciling tills. Participate in hiring, onboarding, and training new employees. Provide feedback and coaching to colleagues to improve performance. Support the Store Manager in maintaining colleague schedules to ensure proper coverage and productivity. Role objectives and KPI's: Contribute to achieving or exceeding the stores monthly sales target. Drive all additional KPIs including but not limited to Units, Conversion, ATV, UPT. Achieve upselling or cross-selling targets. Maintain a high customer metric score. Ensure stock accuracy during store Audits. Ensure all new colleagues complete mandatory training required. Ensure employee satisfaction stores or engagement survey results meet or exceed company benchmarks. Assist in keeping operational costs within the allocated budget. Skills and Experience: Great coaching, mentoring and team building skills that drives team performance. Clear, confident, and motivational communicator with excellent verbal, listening and written communication skills. At least 2 years management experience, preferably in a similar format of retail. Experience of effectively prioritising and delegating workload to achieve team goals and objectives. A proven record of successfully promoting and growing a brand or service in the local community. A passion for customer service and a proven record of delivering excellence in this area. Be able to demonstrate the ability to improve store performance & standards through effective planning. Robust working knowledge of retail KPI's and the proven ability to control costs, increase sales and improve the customer experience. Knowledge of local market trends, competitor activity and the ability to identify local community growth opportunities. Leads with a plan/do/review mindset. Confident and clear decision maker. Communicates in a way that inspires and engages. Strives to be better. Resilient and positive attitude even under pressure. Takes personal responsibility. Lives and breathes our values. Passionate about developing teams. Committed to two-way, clear, and honest feedback. Builds great relationships Benefits We know our employees work tirelessly to make JD Group the success it is today and in turn, we offer them some amazing benefits: Discretionary bonus schemes Company discount off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors) Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health) Access to digital health and well-being services through our benefits platform (TELUS Health) Health cash plans Wide range of internal development courses to support personal and professional development throughout your career journey with the Group Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognised qualifications (England Only) Discounted Gym memberships at JD Gyms Access to colleague networks, to share lived experiences and support initiatives that drive positive change. Opportunities to volunteer and contribute to JD Foundation Employer engagement forums to help influence positive change Incremental Holiday Allowance
Oct 15, 2025
Full time
Role overview: Make your part of GO a great place to shop and work through the effective leadership and management of your store or defined business area. Motivate and coaching store teams to deliver service which has customers at the heart, through exceptional store standards and highly engaged colleagues. Responsibilities: Support the Store Manager lead and motivate a high performing, highly engaged team. Create a culture of exceptional customer service ensuring our store teams win customers for life by exceeding their expectations. Develop store teams through internal development programme to support future talent and career pathways to help us grow our business. Uphold a store that is safe and compliant operating environment for all colleagues and customers. Deliver our financial results in line with or in excess of company targets. Support other retail management duties where required. Act as the point of contact for colleagues in the manager's absence. Provide excellent customer service, addressing inquiries and resolving complaints professionally. Help manage day-to-day operations, including opening and closing procedures. Support cash management tasks, such as processing transactions and reconciling tills. Participate in hiring, onboarding, and training new employees. Provide feedback and coaching to colleagues to improve performance. Support the Store Manager in maintaining colleague schedules to ensure proper coverage and productivity. Role objectives and KPI's: Contribute to achieving or exceeding the stores monthly sales target. Drive all additional KPIs including but not limited to Units, Conversion, ATV, UPT. Achieve upselling or cross-selling targets. Maintain a high customer metric score. Ensure stock accuracy during store Audits. Ensure all new colleagues complete mandatory training required. Ensure employee satisfaction stores or engagement survey results meet or exceed company benchmarks. Assist in keeping operational costs within the allocated budget. Skills and Experience: Great coaching, mentoring and team building skills that drives team performance. Clear, confident, and motivational communicator with excellent verbal, listening and written communication skills. At least 2 years management experience, preferably in a similar format of retail. Experience of effectively prioritising and delegating workload to achieve team goals and objectives. A proven record of successfully promoting and growing a brand or service in the local community. A passion for customer service and a proven record of delivering excellence in this area. Be able to demonstrate the ability to improve store performance & standards through effective planning. Robust working knowledge of retail KPI's and the proven ability to control costs, increase sales and improve the customer experience. Knowledge of local market trends, competitor activity and the ability to identify local community growth opportunities. Leads with a plan/do/review mindset. Confident and clear decision maker. Communicates in a way that inspires and engages. Strives to be better. Resilient and positive attitude even under pressure. Takes personal responsibility. Lives and breathes our values. Passionate about developing teams. Committed to two-way, clear, and honest feedback. Builds great relationships Benefits We know our employees work tirelessly to make JD Group the success it is today and in turn, we offer them some amazing benefits: Discretionary bonus schemes Company discount off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors) Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health) Access to digital health and well-being services through our benefits platform (TELUS Health) Health cash plans Wide range of internal development courses to support personal and professional development throughout your career journey with the Group Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognised qualifications (England Only) Discounted Gym memberships at JD Gyms Access to colleague networks, to share lived experiences and support initiatives that drive positive change. Opportunities to volunteer and contribute to JD Foundation Employer engagement forums to help influence positive change Incremental Holiday Allowance
SHOP MANAGER - BATH (Argyle Street) £25,785 per annum Are you a 'rebel without a cause'? You're that rare type who loves to work and play hard, but also wants that warm feeling of giving back. Join the Dorothy House Retail Revolution and we'll provide you with a meaningful vocation and ongoing training and education, from day one. We're looking for empowered individuals like you, who will share our values, can motivate our customers, donors and volunteer teams, offer unique shopping experiences, great customer service and beautiful product choices. No retail or charity experience needed, just a willingness to learn and lead! If you love second hand style, thinking independently and immersing yourself in your local community, we need your energy. Help us put the 'power into purchase' and inspire people to shop Dorothy House, funding end of life care, while putting colour and life into their wardrobes and homes! The role will include: To ensure there is sufficient stock, efficiently sorted and prepared for sale. To ensure stock collection/deliveries are managed effectively and implement the shop price guide in order to maximise sales. To train, inspire and lead both paid staff and our incredible volunteer teams that work with you in our stores. Ensuring that staff and volunteers are competent to prepare goods for display; display and rotate goods; provide great customer service; maintain high standards of cleanliness and tidiness; implement all aspects of the Gift Aid scheme. To actively recruit and encourage volunteering within your shops, maintain a volunteer rota to ensure shop is trading at all published times. To ensure the Gift Aid scheme operates legally and effectively regarding approach to donors; preparation and sale of stock; and recording and inputting data of donor and sales information. To ensure the maintenance, safety and security of all parts of the shop's premises. To ensure that all backstage areas are properly organised and operate efficiently always maintaining adherence to health and safety guidelines. To provide management cover for other shops as required. HOURS OF WORK This is a full time position. You will be contracted to work 37.5 hours per week working 5 days out of 7. However, we do welcome applications from those that might be looking alternative working hours. Due to the nature of this role, you will be required to work regular weekends. ABOUT YOU This role is physically demanding and requires regular lifting, moving stock, and being on your feet for extended periods. While full manual handling training will be provided and we commit to considering reasonable adjustments, applicants should be aware that the core duties of this role require a high level of physical activity. Essential requirements: Good standard of Maths and English Strong team worker with the ability to motivate and lead a team Excellent prioritisation and organisational skills Customer focused with an energetic and enthusiastic attitude Experience working in Retail or Charity Shop Experience within a management role Full UK driving licence with access to a vehicle ABOUT THE BENEFITS The Dorothy House Retail team is an incredible place to work, these are just a few of our benefits that we offer to our staff: Discretionary Bonus scheme - a yearly bonus for our retail staff 23 days plus bank holidays, increasing with length of service. Plus, the additional ability to buy or sell up to 5 days holiday each year! An excellent training and development program from day one, to support and grow you through your career! Pension with Life Assurance. 45p per mile for work travel. Mindful Employer Plus Charter - supporting our colleagues with access to impartial, confidential advice when you need it most. If this sounds like your ideal job, then we'd love to see your application. Please note that our vacancies can close at any time once sufficient applications have been received. We therefore encourage early submission of your application. If you have a question about this role then why not check out our FAQs or call us on .
Oct 15, 2025
Full time
SHOP MANAGER - BATH (Argyle Street) £25,785 per annum Are you a 'rebel without a cause'? You're that rare type who loves to work and play hard, but also wants that warm feeling of giving back. Join the Dorothy House Retail Revolution and we'll provide you with a meaningful vocation and ongoing training and education, from day one. We're looking for empowered individuals like you, who will share our values, can motivate our customers, donors and volunteer teams, offer unique shopping experiences, great customer service and beautiful product choices. No retail or charity experience needed, just a willingness to learn and lead! If you love second hand style, thinking independently and immersing yourself in your local community, we need your energy. Help us put the 'power into purchase' and inspire people to shop Dorothy House, funding end of life care, while putting colour and life into their wardrobes and homes! The role will include: To ensure there is sufficient stock, efficiently sorted and prepared for sale. To ensure stock collection/deliveries are managed effectively and implement the shop price guide in order to maximise sales. To train, inspire and lead both paid staff and our incredible volunteer teams that work with you in our stores. Ensuring that staff and volunteers are competent to prepare goods for display; display and rotate goods; provide great customer service; maintain high standards of cleanliness and tidiness; implement all aspects of the Gift Aid scheme. To actively recruit and encourage volunteering within your shops, maintain a volunteer rota to ensure shop is trading at all published times. To ensure the Gift Aid scheme operates legally and effectively regarding approach to donors; preparation and sale of stock; and recording and inputting data of donor and sales information. To ensure the maintenance, safety and security of all parts of the shop's premises. To ensure that all backstage areas are properly organised and operate efficiently always maintaining adherence to health and safety guidelines. To provide management cover for other shops as required. HOURS OF WORK This is a full time position. You will be contracted to work 37.5 hours per week working 5 days out of 7. However, we do welcome applications from those that might be looking alternative working hours. Due to the nature of this role, you will be required to work regular weekends. ABOUT YOU This role is physically demanding and requires regular lifting, moving stock, and being on your feet for extended periods. While full manual handling training will be provided and we commit to considering reasonable adjustments, applicants should be aware that the core duties of this role require a high level of physical activity. Essential requirements: Good standard of Maths and English Strong team worker with the ability to motivate and lead a team Excellent prioritisation and organisational skills Customer focused with an energetic and enthusiastic attitude Experience working in Retail or Charity Shop Experience within a management role Full UK driving licence with access to a vehicle ABOUT THE BENEFITS The Dorothy House Retail team is an incredible place to work, these are just a few of our benefits that we offer to our staff: Discretionary Bonus scheme - a yearly bonus for our retail staff 23 days plus bank holidays, increasing with length of service. Plus, the additional ability to buy or sell up to 5 days holiday each year! An excellent training and development program from day one, to support and grow you through your career! Pension with Life Assurance. 45p per mile for work travel. Mindful Employer Plus Charter - supporting our colleagues with access to impartial, confidential advice when you need it most. If this sounds like your ideal job, then we'd love to see your application. Please note that our vacancies can close at any time once sufficient applications have been received. We therefore encourage early submission of your application. If you have a question about this role then why not check out our FAQs or call us on .
Assistant Store Manager page is loaded Assistant Store Managerlocations: Braintree, Essextime type: Part timeposted on: Posted Todayjob requisition id: JR257341 Assistant Store Manager Opportunity Join the team. Drive Sales. Be the Most You! At Claire's, we're all about self-expression, creativity, and bringing the latest trends to life for our customers. If you thrive in a fast-paced retail environment, love engaging with customers, and have a passion for driving sales, this is the perfect opportunity for you! Responsibilities Sales Leadership & Profit Growth: Take ownership of store sales by delivering outstanding customer experience, upselling products, and implementing promotions to maximize revenue. You'll be at the forefront of driving store performance. Customer Engagement & Experience: Every customer interaction is a chance to create a loyal shopper! Use your enthusiasm and product knowledge to provide personalized styling advice, recommend add-ons, and enhance their shopping journey. Expert Piercing Services: Become a trusted piercing specialist through our training program. Provide a safe, fun, and professional experience that keeps customers coming back. Operational Excellence: Ensure the store runs smoothly by maintaining inventory accuracy, handling transactions efficiently, and keeping the store well-merchandised and visually appealing to drive foot traffic. Team Support & Sales Coaching: Work alongside your Store Manager to train and motivate team members in achieving sales goals and delivering top-notch customer service. Trend-Driven Brand Representation: Showcase Claire's products and services with enthusiasm. Stay up to date with the latest fashion trends and translate that knowledge into compelling product recommendations and styling tips for customers. About You Sales-Driven Mindset: You thrive on meeting and exceeding sales targets, always looking for ways to maximize opportunities. Customer-Centric Approach: You're passionate about providing exceptional service and creating memorable shopping experiences. Retail & Leadership Experience: At least one year of retail management experience preferred, with a proven ability to drive sales and support team success. Confidence in Piercing Services: Willingness to become a trained piercing specialist and provide expert guidance to customers. Strong Communication & Selling Skills: You know how to engage customers, build relationships, and close the sale. Ability to Work Independently: You're self-motivated, organized, and can take charge when needed. Job Requirements You can conduct piercings and demonstrate patience and empathy, particularly with young or anxious customers. You are proficient in operating a POS system to facilitate transactions and manage sales efficiently, contributing to smooth store operations. You hold a high school diploma or equivalent and have a minimum of one year of retail management experience, along with at least one year of overall retail experience. You can stand during scheduled shifts and maneuver 11-35kg (25-75lbs). You can bend, stoop, extended reaching, and climb ladders or step stools while placing merchandise throughout the store and assisting customers. You are passionate about providing our customers with opportunities to express themselves freely every day. You are energized by interacting with customers and stive to provide excellent service throughout their visit. You are inspired by our values of teamwork, compassion, integrity, customer delight, diversity, and self-expression. You have strong verbal and written communication skills to effectively interact with customers, employees, and management. You possess a strong grasp of mathematics, essential for tasks such as inventory management, sales analysis, and cash handling. You're a driven team player with a positive attitude and willingness to learn. You're self-motivated and organized, as some of our stores may require you to work alone at times. You show a passion for fashion and stay up to date with the latest trends, which can contribute to enhancing the customer experience and driving sales. You can create a curated fashion look with product during your shift. Perks and Benefits Full-Time employees will be eligible for benefits (Medical, Dental, Vision, Employee Assistance Program, Life Insurance) Generous employee discount on Claire's products Opportunities for advancement and career development Fun and inclusive work environment with supportive teammates Candidate Journey Upon submitting your application, you can expect an update within 5 days. If the hiring manager wants to proceed with your application, the process will involve a face-to-face interview in one of our stores. This will provide you with the opportunity to showcase your passion for customer service, teamwork, and self-expression, while also giving us a chance to get to know you better. Claire's is an equal opportunity employer committed to diversity, equity and inclusion and we encourage applications from members of all underrepresented groups, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. The Claire's Experience. We're a global brand powerhouse for self - expression. We are dedicated to making this happen through our products, experiences and most importantly, our people. Do work that inspires. We're passionate about our purpose. We bring joy by opening the door to self-discovery. Every day, we get to encourage and celebrate self-expression with each accessory choice and piercing decision we help our customers make. We think that today - more than ever - encouraging others to freely express their many sides is a pretty great thing to be a part of. Play as a team. We support each other and strive to make personal connections. Because treating each other with respect helps us achieve our individual and common goals. Encouraging our team members to forge their own way is key to what makes us stronger and more innovative as an organization. Be true to you. The real you is inspirational, and that's who we want you to be at Claire's. We want you to - the most you. When you feel free to show up as the real you, it encourages others to do the same. You make a difference just by being who you are. Every day, we have the opportunity together to promote an inclusive and diverse culture that makes us all richer. Evolve yourself. We want you to be the most you possible. But just as our styles evolve, so do we. That's why we encourage you to keep growing, changing and reinventing yourself. Helping you grow and achieve your aspirations is important to us. We are proud of our many employees who have moved across and through the organization, taking on new opportunities and inspiring us all to dream and achieve. Claire's Values Learn more about our company and values Available Roles We have sales associate, part-time manager, assistant manager, and manager roles available in store. We also have district and regional sales leadership roles as well as corporate roles. Learn more via Job Search.
Oct 15, 2025
Full time
Assistant Store Manager page is loaded Assistant Store Managerlocations: Braintree, Essextime type: Part timeposted on: Posted Todayjob requisition id: JR257341 Assistant Store Manager Opportunity Join the team. Drive Sales. Be the Most You! At Claire's, we're all about self-expression, creativity, and bringing the latest trends to life for our customers. If you thrive in a fast-paced retail environment, love engaging with customers, and have a passion for driving sales, this is the perfect opportunity for you! Responsibilities Sales Leadership & Profit Growth: Take ownership of store sales by delivering outstanding customer experience, upselling products, and implementing promotions to maximize revenue. You'll be at the forefront of driving store performance. Customer Engagement & Experience: Every customer interaction is a chance to create a loyal shopper! Use your enthusiasm and product knowledge to provide personalized styling advice, recommend add-ons, and enhance their shopping journey. Expert Piercing Services: Become a trusted piercing specialist through our training program. Provide a safe, fun, and professional experience that keeps customers coming back. Operational Excellence: Ensure the store runs smoothly by maintaining inventory accuracy, handling transactions efficiently, and keeping the store well-merchandised and visually appealing to drive foot traffic. Team Support & Sales Coaching: Work alongside your Store Manager to train and motivate team members in achieving sales goals and delivering top-notch customer service. Trend-Driven Brand Representation: Showcase Claire's products and services with enthusiasm. Stay up to date with the latest fashion trends and translate that knowledge into compelling product recommendations and styling tips for customers. About You Sales-Driven Mindset: You thrive on meeting and exceeding sales targets, always looking for ways to maximize opportunities. Customer-Centric Approach: You're passionate about providing exceptional service and creating memorable shopping experiences. Retail & Leadership Experience: At least one year of retail management experience preferred, with a proven ability to drive sales and support team success. Confidence in Piercing Services: Willingness to become a trained piercing specialist and provide expert guidance to customers. Strong Communication & Selling Skills: You know how to engage customers, build relationships, and close the sale. Ability to Work Independently: You're self-motivated, organized, and can take charge when needed. Job Requirements You can conduct piercings and demonstrate patience and empathy, particularly with young or anxious customers. You are proficient in operating a POS system to facilitate transactions and manage sales efficiently, contributing to smooth store operations. You hold a high school diploma or equivalent and have a minimum of one year of retail management experience, along with at least one year of overall retail experience. You can stand during scheduled shifts and maneuver 11-35kg (25-75lbs). You can bend, stoop, extended reaching, and climb ladders or step stools while placing merchandise throughout the store and assisting customers. You are passionate about providing our customers with opportunities to express themselves freely every day. You are energized by interacting with customers and stive to provide excellent service throughout their visit. You are inspired by our values of teamwork, compassion, integrity, customer delight, diversity, and self-expression. You have strong verbal and written communication skills to effectively interact with customers, employees, and management. You possess a strong grasp of mathematics, essential for tasks such as inventory management, sales analysis, and cash handling. You're a driven team player with a positive attitude and willingness to learn. You're self-motivated and organized, as some of our stores may require you to work alone at times. You show a passion for fashion and stay up to date with the latest trends, which can contribute to enhancing the customer experience and driving sales. You can create a curated fashion look with product during your shift. Perks and Benefits Full-Time employees will be eligible for benefits (Medical, Dental, Vision, Employee Assistance Program, Life Insurance) Generous employee discount on Claire's products Opportunities for advancement and career development Fun and inclusive work environment with supportive teammates Candidate Journey Upon submitting your application, you can expect an update within 5 days. If the hiring manager wants to proceed with your application, the process will involve a face-to-face interview in one of our stores. This will provide you with the opportunity to showcase your passion for customer service, teamwork, and self-expression, while also giving us a chance to get to know you better. Claire's is an equal opportunity employer committed to diversity, equity and inclusion and we encourage applications from members of all underrepresented groups, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. The Claire's Experience. We're a global brand powerhouse for self - expression. We are dedicated to making this happen through our products, experiences and most importantly, our people. Do work that inspires. We're passionate about our purpose. We bring joy by opening the door to self-discovery. Every day, we get to encourage and celebrate self-expression with each accessory choice and piercing decision we help our customers make. We think that today - more than ever - encouraging others to freely express their many sides is a pretty great thing to be a part of. Play as a team. We support each other and strive to make personal connections. Because treating each other with respect helps us achieve our individual and common goals. Encouraging our team members to forge their own way is key to what makes us stronger and more innovative as an organization. Be true to you. The real you is inspirational, and that's who we want you to be at Claire's. We want you to - the most you. When you feel free to show up as the real you, it encourages others to do the same. You make a difference just by being who you are. Every day, we have the opportunity together to promote an inclusive and diverse culture that makes us all richer. Evolve yourself. We want you to be the most you possible. But just as our styles evolve, so do we. That's why we encourage you to keep growing, changing and reinventing yourself. Helping you grow and achieve your aspirations is important to us. We are proud of our many employees who have moved across and through the organization, taking on new opportunities and inspiring us all to dream and achieve. Claire's Values Learn more about our company and values Available Roles We have sales associate, part-time manager, assistant manager, and manager roles available in store. We also have district and regional sales leadership roles as well as corporate roles. Learn more via Job Search.
Seasonal Sales Assistant Compensation: £12.60 / hour Diversity matters We are building a brand that represents the people of the world. It's what you do that counts, and we are always looking to expand perspectives and voices to shape our future. We see you, we celebrate you, we want you! Who we are You might know us as the inventors of the bath bomb, but there's more to this great-smelling, partly employee-owned, family-run company than pioneering cosmetics. We believe our business should put more back into the world than it takes and demonstrate that capitalism can be a force for good. The Living Wage Foundation's statement 'a hard day's work deserves a fair day's pay' is one that we are proud to commit to in the UK. As an accredited Living Wage employer, we put our people first and fight cruel practices like animal testing. The role In this role, you'll be the face of the store, welcoming customers and providing a fun, engaging shopping experience. You'll use your product knowledge to offer personalized recommendations, perform product demonstrations and on skin demos as well as hosting parties and bath bomb workshops. Working closely with your team, you'll help drive sales, exceed targets, and create memorable in-store events that keep customers coming back. With flexible shifts, a competitive hourly rate based on the Living Wage, and opportunities for bonuses, you'll be well-supported through training and development to grow your skills. Key Information Hours available: 12-24 hour contracts available, with overtime opportunities. Application Deadline: 18.10.25 Trial Shift: Monday 20th-Sunday 27th October Please note: We may close this vacancy early if we receive an overwhelming response. Key Responsibilities Greet customers warmly and create a welcoming store environment. Engage with customers to understand their needs, provide personalized recommendations, and offer product demonstrations. Deliver exceptional customer service by using in-depth product knowledge and offering tailored samples. Give customers the 5 star customer experience they're used to with our new on skin demos and create a pampering experience. Assist in hosting in-store events, providing a memorable and inclusive experience for customers. Maintain a clean, tidy, and visually appealing shop floor. Support the store's sales targets by promoting products creatively and working as part of a team to exceed goals. Manage stock levels efficiently, ensuring shelves are well-stocked and ready for our customers to shop from. Actively control store costs, such as product waste, to help meet the shop's budget. Participate in ongoing training and development to enhance product knowledge and customer service skills. Collaborate with the team to foster an inclusive, respectful working environment, contributing to the overall customer experience. Work on in-store parties and workshops to leave lasting impressions on customers. Skills, Knowledge and Expertise Customer Experience : Embrace a true passion for delivering exceptional customer service, inspiring your team to radiate positivity and create memorable 5-star experiences. Our stores are designed to be havens of kindness, aiming to make every customer's day unforgettable. As a Sales Assistant, your vibrant role significantly contributes to infusing this warmth into every customer interaction. Teamwork : Fill the shop floor with positivity, teaming up with your colleagues to achieve goals and cultivate a work environment that nurtures continuous team growth. Your role as a Sales Assistant revolves around making teamwork an instinctive and joyful experience. Communication : Great communication should be part of your daily routine, ensuring information effortlessly circulates throughout the store. Foster collaboration with colleagues, your manager, and nearby stores by keeping communication open and respectful As a Sales Assistant, your knack for maintaining a positive and approachable communication flow contributes uniquely to the team's success on the shop floor. Benefits Holiday allowance 50% discount on Lush products and spa treatments Profit-based bonus Complimentary spa treatment Pension scheme Paid day off for your birthday Cycle to work scheme Discounted rail and bus season tickets Employee assistance programme 6 months of full pay for parental leave (primary caregiver must qualify for SMP) Financial childcare support on return to work Flexible working Tailored gender affirming care qualifying period/hours required We believe that your information is yours and that it is Lush's responsibility to process your personal information in a secure, fair and accurate manner. About Lush Since establishing in 1995 in Poole, Dorset, Lush has been driven by innovation and its ethics. Creators of pioneering beauty products such as the fizzing bath bomb, shower jellies and solid shampoo bars, we place emphasis on fresh ingredients like organic fruits and vegetables, fight against animal testing and combat over-packaging by developing products that can be sold 'naked' to the customer without any packaging. We currently operate in 52 countries with 928 global shops. Through our separate business divisions we invent, manufacture and sell our handmade products direct to our customers through our own shops and online. The fact that we make all our products by hand is something we are really rather proud of! Lush is 10% Employee Owned since 2017 and our people are the heart and soul of our business.
Oct 15, 2025
Full time
Seasonal Sales Assistant Compensation: £12.60 / hour Diversity matters We are building a brand that represents the people of the world. It's what you do that counts, and we are always looking to expand perspectives and voices to shape our future. We see you, we celebrate you, we want you! Who we are You might know us as the inventors of the bath bomb, but there's more to this great-smelling, partly employee-owned, family-run company than pioneering cosmetics. We believe our business should put more back into the world than it takes and demonstrate that capitalism can be a force for good. The Living Wage Foundation's statement 'a hard day's work deserves a fair day's pay' is one that we are proud to commit to in the UK. As an accredited Living Wage employer, we put our people first and fight cruel practices like animal testing. The role In this role, you'll be the face of the store, welcoming customers and providing a fun, engaging shopping experience. You'll use your product knowledge to offer personalized recommendations, perform product demonstrations and on skin demos as well as hosting parties and bath bomb workshops. Working closely with your team, you'll help drive sales, exceed targets, and create memorable in-store events that keep customers coming back. With flexible shifts, a competitive hourly rate based on the Living Wage, and opportunities for bonuses, you'll be well-supported through training and development to grow your skills. Key Information Hours available: 12-24 hour contracts available, with overtime opportunities. Application Deadline: 18.10.25 Trial Shift: Monday 20th-Sunday 27th October Please note: We may close this vacancy early if we receive an overwhelming response. Key Responsibilities Greet customers warmly and create a welcoming store environment. Engage with customers to understand their needs, provide personalized recommendations, and offer product demonstrations. Deliver exceptional customer service by using in-depth product knowledge and offering tailored samples. Give customers the 5 star customer experience they're used to with our new on skin demos and create a pampering experience. Assist in hosting in-store events, providing a memorable and inclusive experience for customers. Maintain a clean, tidy, and visually appealing shop floor. Support the store's sales targets by promoting products creatively and working as part of a team to exceed goals. Manage stock levels efficiently, ensuring shelves are well-stocked and ready for our customers to shop from. Actively control store costs, such as product waste, to help meet the shop's budget. Participate in ongoing training and development to enhance product knowledge and customer service skills. Collaborate with the team to foster an inclusive, respectful working environment, contributing to the overall customer experience. Work on in-store parties and workshops to leave lasting impressions on customers. Skills, Knowledge and Expertise Customer Experience : Embrace a true passion for delivering exceptional customer service, inspiring your team to radiate positivity and create memorable 5-star experiences. Our stores are designed to be havens of kindness, aiming to make every customer's day unforgettable. As a Sales Assistant, your vibrant role significantly contributes to infusing this warmth into every customer interaction. Teamwork : Fill the shop floor with positivity, teaming up with your colleagues to achieve goals and cultivate a work environment that nurtures continuous team growth. Your role as a Sales Assistant revolves around making teamwork an instinctive and joyful experience. Communication : Great communication should be part of your daily routine, ensuring information effortlessly circulates throughout the store. Foster collaboration with colleagues, your manager, and nearby stores by keeping communication open and respectful As a Sales Assistant, your knack for maintaining a positive and approachable communication flow contributes uniquely to the team's success on the shop floor. Benefits Holiday allowance 50% discount on Lush products and spa treatments Profit-based bonus Complimentary spa treatment Pension scheme Paid day off for your birthday Cycle to work scheme Discounted rail and bus season tickets Employee assistance programme 6 months of full pay for parental leave (primary caregiver must qualify for SMP) Financial childcare support on return to work Flexible working Tailored gender affirming care qualifying period/hours required We believe that your information is yours and that it is Lush's responsibility to process your personal information in a secure, fair and accurate manner. About Lush Since establishing in 1995 in Poole, Dorset, Lush has been driven by innovation and its ethics. Creators of pioneering beauty products such as the fizzing bath bomb, shower jellies and solid shampoo bars, we place emphasis on fresh ingredients like organic fruits and vegetables, fight against animal testing and combat over-packaging by developing products that can be sold 'naked' to the customer without any packaging. We currently operate in 52 countries with 928 global shops. Through our separate business divisions we invent, manufacture and sell our handmade products direct to our customers through our own shops and online. The fact that we make all our products by hand is something we are really rather proud of! Lush is 10% Employee Owned since 2017 and our people are the heart and soul of our business.
Salary: 31,450 Location: West Hove Store, Hove, BN3 7GD Contract type: Permanent Business area: Retail Closing date: 25 October 2025 Requisition ID: Leading in our stores: Our management teams don't just run stores - they're the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, they're hands on, sleeves rolled up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time. What you'll be doing: Taking responsibility for the overall customer experience across the store from the checkout to back of house ensuring we deliver on our customer commitments Managing the front end checkout operation, ensuring all our customers are served in line with our expectations Managing operations in our petrol station (If your shop has one) People management is a big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate. At times you may assume overall responsibility for running the store, making sure that all colleagues are given direction and support to deliver for the customer. What makes a great customer experience manager: Previous line management responsibilities in a fast paced, operational environment. Someone who is truly obsessed with customers and service, and coaches a team to do the same. Delivers KPI's or other performance indicators. Can manage disciplinaries, performance issues or other similar employee relations issues. Leads operations and comfortable doing this alone in the absence of more senior management. A track record of delivering exceptional customer experiences, with evidence of coaching others to consistently raise the bar. Experience leading teams in a dynamic, customer facing environment - you've inspired others, driven high performance, and created a culture where colleagues thrive. Leadership experience in a high volume, fast paced operational setting - whether in retail, food service, or hospitality - where you've overseen daily operations, solved business problems, and kept teams focused on what matters most: delivering for customers. Proven success in delivering against a wide range of KPIs - from sales and stock availability to customer satisfaction and colleague engagement, you've made a measurable difference. Experience managing complex people matters, including performance, absence, and formal employee relations cases, with confidence and fairness. Working for us has great rewards Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including: Discount card - 10% discount off on your shopping at Sainsbury's, Argos, Tu and Habitat after fourweeks. This increases to 15% discount off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day. An annual bonus scheme based on our, and your, performance. Free food and hot drinks provided for Colleagues in all our stores. Generous holiday entitlement, maternity and paternity leave. Pension - we'll match 4-7.5% of your pension contributions. Sainsbury's share scheme - build up an investment at discounted rates. Wellbeing support - access to emotional support, counselling, legal and financial advice. Colleague networks - link with like-minded people to help fulfil your potential. Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI. Special offers on gym memberships, restaurants, holidays, retail vouchers and more. An inclusive place to work and shop: We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us. To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here . Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
Oct 15, 2025
Full time
Salary: 31,450 Location: West Hove Store, Hove, BN3 7GD Contract type: Permanent Business area: Retail Closing date: 25 October 2025 Requisition ID: Leading in our stores: Our management teams don't just run stores - they're the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, they're hands on, sleeves rolled up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time. What you'll be doing: Taking responsibility for the overall customer experience across the store from the checkout to back of house ensuring we deliver on our customer commitments Managing the front end checkout operation, ensuring all our customers are served in line with our expectations Managing operations in our petrol station (If your shop has one) People management is a big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate. At times you may assume overall responsibility for running the store, making sure that all colleagues are given direction and support to deliver for the customer. What makes a great customer experience manager: Previous line management responsibilities in a fast paced, operational environment. Someone who is truly obsessed with customers and service, and coaches a team to do the same. Delivers KPI's or other performance indicators. Can manage disciplinaries, performance issues or other similar employee relations issues. Leads operations and comfortable doing this alone in the absence of more senior management. A track record of delivering exceptional customer experiences, with evidence of coaching others to consistently raise the bar. Experience leading teams in a dynamic, customer facing environment - you've inspired others, driven high performance, and created a culture where colleagues thrive. Leadership experience in a high volume, fast paced operational setting - whether in retail, food service, or hospitality - where you've overseen daily operations, solved business problems, and kept teams focused on what matters most: delivering for customers. Proven success in delivering against a wide range of KPIs - from sales and stock availability to customer satisfaction and colleague engagement, you've made a measurable difference. Experience managing complex people matters, including performance, absence, and formal employee relations cases, with confidence and fairness. Working for us has great rewards Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including: Discount card - 10% discount off on your shopping at Sainsbury's, Argos, Tu and Habitat after fourweeks. This increases to 15% discount off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day. An annual bonus scheme based on our, and your, performance. Free food and hot drinks provided for Colleagues in all our stores. Generous holiday entitlement, maternity and paternity leave. Pension - we'll match 4-7.5% of your pension contributions. Sainsbury's share scheme - build up an investment at discounted rates. Wellbeing support - access to emotional support, counselling, legal and financial advice. Colleague networks - link with like-minded people to help fulfil your potential. Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI. Special offers on gym memberships, restaurants, holidays, retail vouchers and more. An inclusive place to work and shop: We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us. To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here . Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
Machinist Location: Nottingham Salary: £15 per hour The Role To undertake machining works as directed by the department supervisor and workshop manager. Control and operation of the machine shop equipment such as CNC, milling machines, pillar drill and lathes click apply for full job details
Oct 15, 2025
Full time
Machinist Location: Nottingham Salary: £15 per hour The Role To undertake machining works as directed by the department supervisor and workshop manager. Control and operation of the machine shop equipment such as CNC, milling machines, pillar drill and lathes click apply for full job details
Natural promoters of customer service excellence, our Supervisors are advocates of a first-class shopping experience and go out of their way to ensure that our customers return time and time again. Collaborative and adaptable in their approach, our Supervisors oversee the operational and commercial practices of the store whilst assisting in harmonising efficiencies on the shop floor, assisting the wider in store management team in driving commercial growth in their store. As a Supervisor we will need you to connect with our customers with personality and pride, acting as a brand ambassador to promote and deliver the outstanding customer experience for which we are renowned. Reporting to the Store Manager we will need you to stay up to speed on latest styles and be the driving force behind service in store, making the customer experience sparkle with your passionate, customer-facing perspective. Efficiently identifying and advising our customers on outfit building will be second nature in your role (whether that be daywear, work wear or wedding wear!) and you will strive to help achieve commercial objectives by finding the best style solution for our customer. Key accountabilities and KPIs include: Actively greeting, assisting, and selling in a professional and consultative manner with the aim of building multiple sales, championing our high-quality premium products at all available opportunities Working in partnership with the instore team in delivering an inspirational picture of the TFG vision to maximise branch profitability in line with wider business objectives and promotional incentives Maintaining a commercial approach to role and operations, handling transactions accurately with dutiful care and attention whilst anticipating future opportunities to keep our customers engaged Assisting in all tasks required to ensure the smooth day to day running of the store, working effectively to promote our brand and products and position us as a dependable shopping destination About You As a Supervisor we will provide you with full training and ongoing support from the get-go to ensure you have all the tools you succeed in your role within your store. We will need you to be reliable and motivated to fulfil the role, flexible enough to work on a rota basis and balance shifting priorities in store. You will be engaging with excellent communication skills and flourish in a customer-facing environment whilst sharing your product knowledge and styling expertise. Customer-centric, you will take pride in everything you do, focused on adding value and making the most of every commercial opportunity that arises in store. About Us Hobbs London is a luxury women's fashion brand, showcasing timeless British style and expert craftsmanship. Since our first shop opened in Hampstead, London in 1981, Hobbs has grown from a small yet sought-after shoes label to a global brand synonymous with the best of British design. Season after season, each Hobbs collection embodies the multifaced nature of our modern woman - we pride ourselves on crafting pieces she loves to wear. Tailored to be feminine, you'll find everyday polish alongside standout event dressing. Since becoming part of TFG London in 2017, a listed retail conglomerate owning Phase Eight, Hobbs London & Whistles in the UK, we have seen growth and development prospects across the business. TFG London Inclusion and Diversity statement of commitment: At TFG London and across all our brands we are committed to creating an inclusive culture that welcomes, develops and celebrates a diversity of backgrounds, experiences, cultural references and ideas and opinions within our business. We are working together to ensure our environment is one where difference is not only respected but encouraged and celebrated and people can bring their authentic, unique selves to work, where their contribution is valued, ability enhanced, and perspective appreciated.
Oct 15, 2025
Full time
Natural promoters of customer service excellence, our Supervisors are advocates of a first-class shopping experience and go out of their way to ensure that our customers return time and time again. Collaborative and adaptable in their approach, our Supervisors oversee the operational and commercial practices of the store whilst assisting in harmonising efficiencies on the shop floor, assisting the wider in store management team in driving commercial growth in their store. As a Supervisor we will need you to connect with our customers with personality and pride, acting as a brand ambassador to promote and deliver the outstanding customer experience for which we are renowned. Reporting to the Store Manager we will need you to stay up to speed on latest styles and be the driving force behind service in store, making the customer experience sparkle with your passionate, customer-facing perspective. Efficiently identifying and advising our customers on outfit building will be second nature in your role (whether that be daywear, work wear or wedding wear!) and you will strive to help achieve commercial objectives by finding the best style solution for our customer. Key accountabilities and KPIs include: Actively greeting, assisting, and selling in a professional and consultative manner with the aim of building multiple sales, championing our high-quality premium products at all available opportunities Working in partnership with the instore team in delivering an inspirational picture of the TFG vision to maximise branch profitability in line with wider business objectives and promotional incentives Maintaining a commercial approach to role and operations, handling transactions accurately with dutiful care and attention whilst anticipating future opportunities to keep our customers engaged Assisting in all tasks required to ensure the smooth day to day running of the store, working effectively to promote our brand and products and position us as a dependable shopping destination About You As a Supervisor we will provide you with full training and ongoing support from the get-go to ensure you have all the tools you succeed in your role within your store. We will need you to be reliable and motivated to fulfil the role, flexible enough to work on a rota basis and balance shifting priorities in store. You will be engaging with excellent communication skills and flourish in a customer-facing environment whilst sharing your product knowledge and styling expertise. Customer-centric, you will take pride in everything you do, focused on adding value and making the most of every commercial opportunity that arises in store. About Us Hobbs London is a luxury women's fashion brand, showcasing timeless British style and expert craftsmanship. Since our first shop opened in Hampstead, London in 1981, Hobbs has grown from a small yet sought-after shoes label to a global brand synonymous with the best of British design. Season after season, each Hobbs collection embodies the multifaced nature of our modern woman - we pride ourselves on crafting pieces she loves to wear. Tailored to be feminine, you'll find everyday polish alongside standout event dressing. Since becoming part of TFG London in 2017, a listed retail conglomerate owning Phase Eight, Hobbs London & Whistles in the UK, we have seen growth and development prospects across the business. TFG London Inclusion and Diversity statement of commitment: At TFG London and across all our brands we are committed to creating an inclusive culture that welcomes, develops and celebrates a diversity of backgrounds, experiences, cultural references and ideas and opinions within our business. We are working together to ensure our environment is one where difference is not only respected but encouraged and celebrated and people can bring their authentic, unique selves to work, where their contribution is valued, ability enhanced, and perspective appreciated.
We have a fantastic opportunity in our Group Finance Team based in London, in the UK. This is a challenging role, reporting to the Group Reporting Manager, in which you will be involved in financial reporting and consolidation, analysis, process formalisation, and external reviews. Financial Reporting and Analysis:Ensure timely and accurate closure of group financial reporting and consolidation, provide analyses and add value through participation in ad-hoc projects. Process Formalisation:Contribute to formalising key internal processes within our Group Reporting team to establish robust control and high quality of the team's output. Team Capability Building:Aid in developing the in-house team's capabilities to ensure successful quarterly external reviews and annual external audits for the Group. New Consolidation System Improvements:Support testing improvements to the new Group consolidation system. Responsibilities Drive continuous process improvement in all areas of consolidated financial reporting, with a focus on efficiency and automation. Review monthly results submitted by the Group's subsidiaries and work with the region and entity financial controllers / managers and the shared service centre to understand, correct and explain irregularities to ensure integrity and accuracy. Review intra group balances and transactions to ensure they eliminate on consolidation Prepare and load monthly consolidation journals and eliminations that are not automatically done by the consolidation system Prepare schedules and disclosure notes for the Group's quarterly and annual financial statements under IFRS. Prepare internal financial reports and reporting to private equity owners and bond holders. Help develop the in-house reporting team's capabilities to ensure successful quarterly and annual investors' reporting and external audits for the Group. Escalate accounting issues internally on a timely basis to ensure that they are cleared ahead of the quarterly reporting and year-end reporting dates. Perform variance analysis and provide commentaries for senior management and for audit analytical reviews. Support testing improvements to the new Group consolidation system. Assist in the preparation of working papers for the external auditors. Contribute to the development of the Group's policies. Provide financial ad hoc analyses for Senior Management and take part in projects as required. Assist the Group Technical Accounting Manager in answering technical IFRS questions Requirements Qualified Accountant: Must hold ACA, ACCA or equivalent qualification gained in a Big 4 or mid-tier accountancy firm, with over two years of post-qualification experience. Group Finance Expertise: Experience in a group finance environment, specifically in group consolidations within a multicurrency context for large international UK-based groups. Consolidation and Statutory Accounts: Experience in preparing group consolidated statutory accounts, individual entity accounts and disclosure notes. Consolidation Systems Proficiency: Familiarity with Oracle FCC or similar consolidation packages. IFRS Knowledge: Strong understanding of IFRS, including providing accounting solutions to complex issues. Audit Collaboration: Experience working closely with external Big 4 auditors for interim and annual audits. Specialised Accounting Areas: Experience in pensions, group eliminations, IFRS16, hyperinflation, impairment testing and treasury-related accounting. Software Skills: Proficiency in MS Office applications with at least intermediate Excel skills. Process Improvement: Capable of driving process improvements and providing solutions. Attention to Detail: Strong attention to detail and analytical mindset. Communication: Excellent written and verbal English communication skills, able to engage with a range of stakeholders. Deadlines: Used to working to tight deadlines, prioritising multiple tasks. About Us Calderys is a leading global solution provider for industries operating in high temperature conditions . The Group specializes in thermal protection for industrial equipment with a wide range of refractory products, and advanced solutions to enhance steel casting, metallurgical fluxes and molding processes. As an international business with a presence in more than 30 countries and a strong footprint in the Americas through the brand HWI, a member of Calderys, we offer our employees a world of opportunity. With a legacy of over 150 years, and an unwavering commitment to excellence, we continue to shape our future through teamwork, customer-centricity and a proactive mindset. We are the vital partner of all high temperature industries and our purpose places sustainability and innovation at the heart of our business. It reflects our reason for existing: to support our customers building a better world through sustainable solutions. Our values are a driving force in this purpose: We are tenacious, accountable, multicultural and authentic In our company, performance is recognized and learning is promoted. Our services and solutions depend upon the expertise and commitment of our employees. So we ensure that they have the scope and opportunities to develop their potential within a diverse, inclusive and collaborative setting. It is an environment for people to grow, where every day is a new day and more exciting than the last. Calderys - Forged in legacy. Fueled by excellence. For more information, please visit Job Info Job Identification 2729 Job Category Consolidation Posting Date 08/07/2025, 03:11 PM Job Schedule Full time Locations 280 Bishopsgate, London, EC2M 4RB, GB (Hybrid)
Oct 15, 2025
Full time
We have a fantastic opportunity in our Group Finance Team based in London, in the UK. This is a challenging role, reporting to the Group Reporting Manager, in which you will be involved in financial reporting and consolidation, analysis, process formalisation, and external reviews. Financial Reporting and Analysis:Ensure timely and accurate closure of group financial reporting and consolidation, provide analyses and add value through participation in ad-hoc projects. Process Formalisation:Contribute to formalising key internal processes within our Group Reporting team to establish robust control and high quality of the team's output. Team Capability Building:Aid in developing the in-house team's capabilities to ensure successful quarterly external reviews and annual external audits for the Group. New Consolidation System Improvements:Support testing improvements to the new Group consolidation system. Responsibilities Drive continuous process improvement in all areas of consolidated financial reporting, with a focus on efficiency and automation. Review monthly results submitted by the Group's subsidiaries and work with the region and entity financial controllers / managers and the shared service centre to understand, correct and explain irregularities to ensure integrity and accuracy. Review intra group balances and transactions to ensure they eliminate on consolidation Prepare and load monthly consolidation journals and eliminations that are not automatically done by the consolidation system Prepare schedules and disclosure notes for the Group's quarterly and annual financial statements under IFRS. Prepare internal financial reports and reporting to private equity owners and bond holders. Help develop the in-house reporting team's capabilities to ensure successful quarterly and annual investors' reporting and external audits for the Group. Escalate accounting issues internally on a timely basis to ensure that they are cleared ahead of the quarterly reporting and year-end reporting dates. Perform variance analysis and provide commentaries for senior management and for audit analytical reviews. Support testing improvements to the new Group consolidation system. Assist in the preparation of working papers for the external auditors. Contribute to the development of the Group's policies. Provide financial ad hoc analyses for Senior Management and take part in projects as required. Assist the Group Technical Accounting Manager in answering technical IFRS questions Requirements Qualified Accountant: Must hold ACA, ACCA or equivalent qualification gained in a Big 4 or mid-tier accountancy firm, with over two years of post-qualification experience. Group Finance Expertise: Experience in a group finance environment, specifically in group consolidations within a multicurrency context for large international UK-based groups. Consolidation and Statutory Accounts: Experience in preparing group consolidated statutory accounts, individual entity accounts and disclosure notes. Consolidation Systems Proficiency: Familiarity with Oracle FCC or similar consolidation packages. IFRS Knowledge: Strong understanding of IFRS, including providing accounting solutions to complex issues. Audit Collaboration: Experience working closely with external Big 4 auditors for interim and annual audits. Specialised Accounting Areas: Experience in pensions, group eliminations, IFRS16, hyperinflation, impairment testing and treasury-related accounting. Software Skills: Proficiency in MS Office applications with at least intermediate Excel skills. Process Improvement: Capable of driving process improvements and providing solutions. Attention to Detail: Strong attention to detail and analytical mindset. Communication: Excellent written and verbal English communication skills, able to engage with a range of stakeholders. Deadlines: Used to working to tight deadlines, prioritising multiple tasks. About Us Calderys is a leading global solution provider for industries operating in high temperature conditions . The Group specializes in thermal protection for industrial equipment with a wide range of refractory products, and advanced solutions to enhance steel casting, metallurgical fluxes and molding processes. As an international business with a presence in more than 30 countries and a strong footprint in the Americas through the brand HWI, a member of Calderys, we offer our employees a world of opportunity. With a legacy of over 150 years, and an unwavering commitment to excellence, we continue to shape our future through teamwork, customer-centricity and a proactive mindset. We are the vital partner of all high temperature industries and our purpose places sustainability and innovation at the heart of our business. It reflects our reason for existing: to support our customers building a better world through sustainable solutions. Our values are a driving force in this purpose: We are tenacious, accountable, multicultural and authentic In our company, performance is recognized and learning is promoted. Our services and solutions depend upon the expertise and commitment of our employees. So we ensure that they have the scope and opportunities to develop their potential within a diverse, inclusive and collaborative setting. It is an environment for people to grow, where every day is a new day and more exciting than the last. Calderys - Forged in legacy. Fueled by excellence. For more information, please visit Job Info Job Identification 2729 Job Category Consolidation Posting Date 08/07/2025, 03:11 PM Job Schedule Full time Locations 280 Bishopsgate, London, EC2M 4RB, GB (Hybrid)
# Store Manager About the jobStore Location: Liverpool St JohnsStore Hours:42.5Lead the way at cardfactory, where special moments come to life. As a Store Manager, you'll be at the heart of it all - guiding a team, shaping a positive culture, and creating a space where people feel supported, valued, and inspired. You'll coach, motivate, and celebrate wins - big and small. With a customer-first mindset, you'll bring energy and confidence to every decision, using data to keep things on track and moving forward. The day to dayYou'll take the lead day to day - building a brilliant team, setting clear direction, and creating a workplace where people thrive. From hiring and coaching to merchandising and payroll, you'll take ownership and make things happen. You'll also work closely with your District and Regional Managers, always looking for ways to grow, improve, and celebrate success. About YouWhat We're Looking For: Leadership experience- You've led teams and know how to bring out their best. Inspiring presence- You lead by example and build a high-performing culture. People-first mindset- You coach, support, and help others grow. Strong communicator- You listen, speak clearly, and bring people together. Tech-savvy- Comfortable using systems to support daily tasks. Calm and adaptable- You stay focused and flexible under pressure. Why join usAt cardfactory, leadership is about more than just managing a store. We'll support you with the tools, training, and opportunities to grow your career - because when you grow, we grow too. If you're ready to lead with impact and help shape the future of a business that celebrates life's most meaningful moments, we'd love to hear from you. We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly. No agencies, please.Sportswift Ltd T/A cardfactory Salary £31,449 per annum Frequency Annual Job Reference cardfac/TP/829985/29919 Contract Type Permanent Working Hours 42.5 Closing Date 12 November, 2025 Location 50 Houghton Way St Johns Shopping Centre Liverpool, United Kingdom Posted on 13 October, 2025 Spread the word
Oct 15, 2025
Full time
# Store Manager About the jobStore Location: Liverpool St JohnsStore Hours:42.5Lead the way at cardfactory, where special moments come to life. As a Store Manager, you'll be at the heart of it all - guiding a team, shaping a positive culture, and creating a space where people feel supported, valued, and inspired. You'll coach, motivate, and celebrate wins - big and small. With a customer-first mindset, you'll bring energy and confidence to every decision, using data to keep things on track and moving forward. The day to dayYou'll take the lead day to day - building a brilliant team, setting clear direction, and creating a workplace where people thrive. From hiring and coaching to merchandising and payroll, you'll take ownership and make things happen. You'll also work closely with your District and Regional Managers, always looking for ways to grow, improve, and celebrate success. About YouWhat We're Looking For: Leadership experience- You've led teams and know how to bring out their best. Inspiring presence- You lead by example and build a high-performing culture. People-first mindset- You coach, support, and help others grow. Strong communicator- You listen, speak clearly, and bring people together. Tech-savvy- Comfortable using systems to support daily tasks. Calm and adaptable- You stay focused and flexible under pressure. Why join usAt cardfactory, leadership is about more than just managing a store. We'll support you with the tools, training, and opportunities to grow your career - because when you grow, we grow too. If you're ready to lead with impact and help shape the future of a business that celebrates life's most meaningful moments, we'd love to hear from you. We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly. No agencies, please.Sportswift Ltd T/A cardfactory Salary £31,449 per annum Frequency Annual Job Reference cardfac/TP/829985/29919 Contract Type Permanent Working Hours 42.5 Closing Date 12 November, 2025 Location 50 Houghton Way St Johns Shopping Centre Liverpool, United Kingdom Posted on 13 October, 2025 Spread the word
Our Leaders have the ambition to make our people and business grow. As a Store Manager, you are responsible for planning and achieving the sales and profit goals of the store. You lead, coach, and develop the team, promote a safe work environment, and ensure a great customer-first experience. Key responsibilities: You lead with a vision to secure the best experience for all our colleagues and customers You analyse and follow up your Store's Sales & Profit KPIs and take actions to maximise results. You oversee store operations and ensure best practices are followed in-store and in line with the Area vision. People & Teams: You ensure all employee relation responsibilities, legal requirements, and H&M policies are fulfilled. You recruit, train, develop, and manage succession for your Store. You evaluate and manage the performance of your team through dialogues, development plans, and feedback to encourage leadership and support business needs. You ensure health & safety; legal and security issues are being handled in accordance with H&M standards and local legislation. We are looking for people who have: Management experience in a customer-facing environment Previous experience of leading and managing teams Knowledge and passion for driving goals forward A passion for profitability and people This is a permanent position offering 39 hours per week based in the H&M Newry store in the Quays Shopping Centre. Availability 7 days fully flexible, weekends included. This position will be based in one of our H&M stores in Belfast. We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program - HIP. You can read more about our H&M Incentive Program here . In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries. Inclusion & Diversity H&M is a part of H&M Group. At H&M Group, we're determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process. We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases. Company Description H&M Group is a family of brands; H&M, COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET and Afound. At H&M Group, our people are the driving force behind our commitment to creating meaningful growth and more sustainable lifestyles. Help us re-imagine fashion and together we will re-shape our industry. Learn more about H&M Group here . H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M here . Location 30-32 Bridge Street, Newry, United Kingdom
Oct 15, 2025
Full time
Our Leaders have the ambition to make our people and business grow. As a Store Manager, you are responsible for planning and achieving the sales and profit goals of the store. You lead, coach, and develop the team, promote a safe work environment, and ensure a great customer-first experience. Key responsibilities: You lead with a vision to secure the best experience for all our colleagues and customers You analyse and follow up your Store's Sales & Profit KPIs and take actions to maximise results. You oversee store operations and ensure best practices are followed in-store and in line with the Area vision. People & Teams: You ensure all employee relation responsibilities, legal requirements, and H&M policies are fulfilled. You recruit, train, develop, and manage succession for your Store. You evaluate and manage the performance of your team through dialogues, development plans, and feedback to encourage leadership and support business needs. You ensure health & safety; legal and security issues are being handled in accordance with H&M standards and local legislation. We are looking for people who have: Management experience in a customer-facing environment Previous experience of leading and managing teams Knowledge and passion for driving goals forward A passion for profitability and people This is a permanent position offering 39 hours per week based in the H&M Newry store in the Quays Shopping Centre. Availability 7 days fully flexible, weekends included. This position will be based in one of our H&M stores in Belfast. We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program - HIP. You can read more about our H&M Incentive Program here . In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries. Inclusion & Diversity H&M is a part of H&M Group. At H&M Group, we're determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process. We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases. Company Description H&M Group is a family of brands; H&M, COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET and Afound. At H&M Group, our people are the driving force behind our commitment to creating meaningful growth and more sustainable lifestyles. Help us re-imagine fashion and together we will re-shape our industry. Learn more about H&M Group here . H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M here . Location 30-32 Bridge Street, Newry, United Kingdom
Get 'that-make-a-difference-every-day' feeling. Are you someone who thrives on connecting with people and creating memorable experiences? Do you love the buzz of a retail environment but want to work somewhere with a deeper purpose? If you enjoy inspiring teams, delivering great customer service, and engaging with your local community, then this could be the role for you! You'll support our Shop Manager in delivering a welcoming and engaging shopping experience, making a real difference to our customers and donors. - No retail or charity experience is needed - just a passion for people, a willingness to learn, and the motivation to lead by example! Join the Dorothy House Retail Revolution and help us put the 'power into purchase.' inspire people to shop Dorothy House, funding end of life care, while putting colour and life into their wardrobes and homes! If you're looking for a rewarding role where you can develop leadership skills, ensuring every customer leaves with a smile, and play a major role in your community, we want to hear from you. We'll provide you with all the training and support you need to excel in the role and deliver the best customer experience! The role will include: Supporting the Shop Manager in the day-to-day running of the store, ensuring a warm and welcoming atmosphere for customers and donors. Being a customer champion, using innovation and continuous improvement to create the best possible retail experience in the Dorothy House store. To consistently deliver excellent shop floor front and back of house standards to be a destination store, leading our volunteers to ensure every shopper has a positive experience. Engaging with and supporting our amazing volunteer team, ensuring they feel valued, confident, and equipped to deliver excellent service. To support with the training, motivation and leadership of volunteers ensuring that they are competent to prepare goods for display; display and rotate goods; provide great customer service; maintain high standards of cleanliness and tidiness; and implement all aspects of our Gift Aid scheme. Assisting in the sorting, pricing, and presentation of donated stock to create an appealing shopping environment. Deputising for the Shop Manager in their absence, ensuring the smooth operation of the store. Helping to recruit and train new volunteers, ensuring they feel part of our friendly and motivated team. See our full detailed Job Description on our website for more information. HOURS OF WORK This is a Part Time position, you will work 15 hours a week across 2 days. Due to the nature of this role, you will be required to work regular weekends. ABOUT YOU This role is physically demanding and requires regular lifting, moving stock, and being on your feet for extended periods. While full manual handling training will be provided and we commit to considering reasonable adjustments, applicants should be aware that the core duties of this role require a high level of physical activity. Good standard of Maths and English Strong team player with excellent people skills Excellent prioritisation and organisational skills Customer focused with an energetic and enthusiastic attitude Experience working in Retail or Charity Shop Previous leadership or supervisory experience Full UK driving licence with access to a vehicle ABOUT THE BENEFITS The Dorothy House Retail team is an incredible place to work, these are just a few of our benefits that we offer to our staff: Discretionary Bonus scheme - a yearly bonus for our retail staff 23 days plus bank holidays, increasing with length of service. Plus, the additional ability to buy or sell up to 5 days holiday each year! Excellent training and development programme from day one, to support and grow you through your career! Pension with Life Assurance. 45p per mile for work travel. Mindful Employer Plus Charter - supporting our colleagues with access to impartial, confidential advice when you need it most. If this sounds like your ideal job, then we'd love to see your application! Please note that our vacancies can close at any time once sufficient applications have been received. We therefore encourage early submission of your application If you have a question about this role then why not check out our FAQs or call us on
Oct 15, 2025
Full time
Get 'that-make-a-difference-every-day' feeling. Are you someone who thrives on connecting with people and creating memorable experiences? Do you love the buzz of a retail environment but want to work somewhere with a deeper purpose? If you enjoy inspiring teams, delivering great customer service, and engaging with your local community, then this could be the role for you! You'll support our Shop Manager in delivering a welcoming and engaging shopping experience, making a real difference to our customers and donors. - No retail or charity experience is needed - just a passion for people, a willingness to learn, and the motivation to lead by example! Join the Dorothy House Retail Revolution and help us put the 'power into purchase.' inspire people to shop Dorothy House, funding end of life care, while putting colour and life into their wardrobes and homes! If you're looking for a rewarding role where you can develop leadership skills, ensuring every customer leaves with a smile, and play a major role in your community, we want to hear from you. We'll provide you with all the training and support you need to excel in the role and deliver the best customer experience! The role will include: Supporting the Shop Manager in the day-to-day running of the store, ensuring a warm and welcoming atmosphere for customers and donors. Being a customer champion, using innovation and continuous improvement to create the best possible retail experience in the Dorothy House store. To consistently deliver excellent shop floor front and back of house standards to be a destination store, leading our volunteers to ensure every shopper has a positive experience. Engaging with and supporting our amazing volunteer team, ensuring they feel valued, confident, and equipped to deliver excellent service. To support with the training, motivation and leadership of volunteers ensuring that they are competent to prepare goods for display; display and rotate goods; provide great customer service; maintain high standards of cleanliness and tidiness; and implement all aspects of our Gift Aid scheme. Assisting in the sorting, pricing, and presentation of donated stock to create an appealing shopping environment. Deputising for the Shop Manager in their absence, ensuring the smooth operation of the store. Helping to recruit and train new volunteers, ensuring they feel part of our friendly and motivated team. See our full detailed Job Description on our website for more information. HOURS OF WORK This is a Part Time position, you will work 15 hours a week across 2 days. Due to the nature of this role, you will be required to work regular weekends. ABOUT YOU This role is physically demanding and requires regular lifting, moving stock, and being on your feet for extended periods. While full manual handling training will be provided and we commit to considering reasonable adjustments, applicants should be aware that the core duties of this role require a high level of physical activity. Good standard of Maths and English Strong team player with excellent people skills Excellent prioritisation and organisational skills Customer focused with an energetic and enthusiastic attitude Experience working in Retail or Charity Shop Previous leadership or supervisory experience Full UK driving licence with access to a vehicle ABOUT THE BENEFITS The Dorothy House Retail team is an incredible place to work, these are just a few of our benefits that we offer to our staff: Discretionary Bonus scheme - a yearly bonus for our retail staff 23 days plus bank holidays, increasing with length of service. Plus, the additional ability to buy or sell up to 5 days holiday each year! Excellent training and development programme from day one, to support and grow you through your career! Pension with Life Assurance. 45p per mile for work travel. Mindful Employer Plus Charter - supporting our colleagues with access to impartial, confidential advice when you need it most. If this sounds like your ideal job, then we'd love to see your application! Please note that our vacancies can close at any time once sufficient applications have been received. We therefore encourage early submission of your application If you have a question about this role then why not check out our FAQs or call us on
Heron Foods Limited
Newcastle Upon Tyne, Tyne And Wear
Discover Your Next Leadership Opportunity: Store Manager at Heron Foods Location: Newbiggin, Newcastle, NE5 4BR Salary: £31,000 plus bonus opportunity Why Heron Foods? Heron Foods is one of the UK's fastest-growing discount food retailers, with over 340 stores and ambitious expansion plans. As part of the B&M retail group, we're a company on the move, committed to delivering value to our customers and opportunities to our teams. We're proud to have retained the ethos and spirit of a family-owned business, fostering a collaborative and supportive workplace culture. In fact, we were recognised as one of the UK's 'Happiest Workplaces' in the WorkL Awards. As a Store Manager, you'll lead by example, inspiring and motivating your team to deliver outstanding results in a fast-paced, community-focused environment. If you thrive in a high-energy setting and are passionate about retail, we'd love to hear from you. What We Offer Our Store Managers: Generous Leave: 30 days annual leave with additional leave accrual for long service, plus the option to purchase extra days. Exclusive Discounts: 10% off at both Heron Foods and B&M stores, with double discount weekends throughout the year. Wellbeing Support: Free, confidential assistance for personal and financial concerns, plus 24/7 GP access for you and your family. Additional Perks: Access to BenefitHub for exclusive deals, reward schemes, and recognition for long service. Career Development: Ongoing learning opportunities, including on-the-job training, eLearning, apprenticeships, and career progression programs. What You'll Do: As a Store Manager, you'll be at the heart of our success, taking responsibility for: Leading and motivating your team to deliver exceptional results and achieve sales targets. Providing hands on leadership, coaching, and fostering a collaborative, high performing store environment. Ensuring operational excellence, from store presentation to stock management and health & safety compliance. Delivering exceptional customer service, resolving queries, and ensuring a positive shopping experience. Developing talent within your team, creating succession plans, and supporting ongoing growth. Fast-Paced and Rewarding: This role offers the chance to thrive in a dynamic and sometimes demanding environment. With a focus on leadership and operational excellence, you'll play a crucial part in the success of our business and gain invaluable experience managing a busy retail environment. What We're Looking For: We're seeking individuals who bring: Proven experience as a Store Manager, Retail Manager, or in a similar leadership role. A strong track record of developing teams and achieving results. A genuine passion for retail, customer service, and delivering exceptional results. The ability to thrive in a fast paced, community focused retail environment. Apply Today: Don't wait-apply early, as this opportunity may close sooner than expected! At Heron Foods, diversity is at the heart of our values, and we are proud to be an equal opportunity employer. Take the next step in your career and join a team where your leadership truly matters. Apply now!
Oct 15, 2025
Full time
Discover Your Next Leadership Opportunity: Store Manager at Heron Foods Location: Newbiggin, Newcastle, NE5 4BR Salary: £31,000 plus bonus opportunity Why Heron Foods? Heron Foods is one of the UK's fastest-growing discount food retailers, with over 340 stores and ambitious expansion plans. As part of the B&M retail group, we're a company on the move, committed to delivering value to our customers and opportunities to our teams. We're proud to have retained the ethos and spirit of a family-owned business, fostering a collaborative and supportive workplace culture. In fact, we were recognised as one of the UK's 'Happiest Workplaces' in the WorkL Awards. As a Store Manager, you'll lead by example, inspiring and motivating your team to deliver outstanding results in a fast-paced, community-focused environment. If you thrive in a high-energy setting and are passionate about retail, we'd love to hear from you. What We Offer Our Store Managers: Generous Leave: 30 days annual leave with additional leave accrual for long service, plus the option to purchase extra days. Exclusive Discounts: 10% off at both Heron Foods and B&M stores, with double discount weekends throughout the year. Wellbeing Support: Free, confidential assistance for personal and financial concerns, plus 24/7 GP access for you and your family. Additional Perks: Access to BenefitHub for exclusive deals, reward schemes, and recognition for long service. Career Development: Ongoing learning opportunities, including on-the-job training, eLearning, apprenticeships, and career progression programs. What You'll Do: As a Store Manager, you'll be at the heart of our success, taking responsibility for: Leading and motivating your team to deliver exceptional results and achieve sales targets. Providing hands on leadership, coaching, and fostering a collaborative, high performing store environment. Ensuring operational excellence, from store presentation to stock management and health & safety compliance. Delivering exceptional customer service, resolving queries, and ensuring a positive shopping experience. Developing talent within your team, creating succession plans, and supporting ongoing growth. Fast-Paced and Rewarding: This role offers the chance to thrive in a dynamic and sometimes demanding environment. With a focus on leadership and operational excellence, you'll play a crucial part in the success of our business and gain invaluable experience managing a busy retail environment. What We're Looking For: We're seeking individuals who bring: Proven experience as a Store Manager, Retail Manager, or in a similar leadership role. A strong track record of developing teams and achieving results. A genuine passion for retail, customer service, and delivering exceptional results. The ability to thrive in a fast paced, community focused retail environment. Apply Today: Don't wait-apply early, as this opportunity may close sooner than expected! At Heron Foods, diversity is at the heart of our values, and we are proud to be an equal opportunity employer. Take the next step in your career and join a team where your leadership truly matters. Apply now!
Purpose & Overall Relevance for the Organization: As a Senior District Manager Retail, you will oversee the operations and performance of multiple retail stores within a designated geographic area. Your primary objective is to drive sales, achieve financial targets, and ensure an exceptional customer experience in each store under your supervision. You will provide leadership, guidance, and support to store managers and their teams, fostering a culture of excellence and achieving operational excellence. Key Responsibilities: Team Engagement and Development Define appropriate staffing levels for each store to ensure excellence in service levels while meeting required standards in Sales Per Hour, Personal Expenses, and NPS. Lead the recruitment process for Store Managers, ensuring high-quality staff. Ensure adequate team training across all stores, building a team culture focused on improvement and personal development. Manage store team performance, be an inspirational role model, set expectations, provide appropriate recognition, handle conflict/crisis constructively, and ensure store staff well being. Consumer Experience Ensure that stores maintain a high level of customer service, focusing on customer satisfaction and loyalty. Address customer complaints and issues promptly and professionally. Promote a welcoming and inviting in store atmosphere. Ensure appropriate product placement on the sales floor, focusing on best sellers. Partner with Store Managers and Visual Merchandisers to ensure a consistent and appealing store look. Provide input to the Senior Director of Retail Operations and Europe HQ regarding consumer trends, categories, seasonality, and store purpose. Operational Excellence Ensure adherence of every store to local labor and Health and Safety laws, as well as adidas policies. Drive store operational excellence, ensuring compliance with House of Retail principles, proper setup of back of house, and implementation of retail key operating procedures. Accountable for store stock management, particularly regarding inventory controls, SOH, and shrinkage. Ensure the DM checklist is executed regularly as part of the store visit procedure and reflects the real status of the store. Support store openings and closure projects, working closely with Real Estate and Store Development teams. Provide regular feedback on service levels for maintenance, security, and cleaning services to the Senior Director of Retail Operations and Europe HQ. Provide regular feedback on store location, trading zone trends, presence of new retailers and competitors, and indicate potential opportunities for relocations/openings to the Senior Director of Retail Operations and Europe HQ. Act as a single point of contact for retail park managers. Ensure stores and district financial targets are met: establish a monthly P&L review and hold accountability for store Net Sales, conversion rate, omnichannel services, personal expenses, and shrinkage. Influence other operating overhead cost items such as cleaning and security services, and store consumables e.g. shopping bags. Provide input for store performance planning as part of the Budget, Forecast, and Integrated Business Planning Processes. Other responsibilities Actively provide feedback to retail back office functions and stakeholders within assigned projects, acting as a regular 'voice of the consumer' for creating and improving retail operations and channels. Lead the implementation of omnichannel consumer journey experiences and relevant tools for high quality retail experiences in stores, focusing on continuous improvements. Ensure all stores in the district are visited at least three times per quarter. Key Relationships: Retail & Franchise Backoffice functions Finance & HR Retail Zone/cluster local teams. Influencers, communities, local assets. Other Senior District Managers Retail Europe. Culture and Values COURAGE: Speak up when you see an opportunity; step up when you see a need. OWNERSHIP: Pick up the ball. Be proactive, take responsibility and follow through. INNOVATION: Elevate to win. Be curious, test and learn new and better ways of doing things. TEAMPLAY: Win together. Work collaboratively and cultivate a shared mindset. INTEGRITY: Play by the rules. Hold yourself and others accountable to our company's standards. RESPECT: Value all players. Display empathy, be inclusive and show dignity to all. At adidas, we strongly believe that embedding diversity, equity, and inclusion (DEI) into our culture and talent processes gives our employees a sense of belonging and our brand a real competitive advantage. - Culture Starts With People, It Starts With You - By recruiting talent and developing our people to reflect the rich diversity of our consumers and communities, we foster a culture of inclusion that engages our employees and authentically connects our brand with our consumers.
Oct 15, 2025
Full time
Purpose & Overall Relevance for the Organization: As a Senior District Manager Retail, you will oversee the operations and performance of multiple retail stores within a designated geographic area. Your primary objective is to drive sales, achieve financial targets, and ensure an exceptional customer experience in each store under your supervision. You will provide leadership, guidance, and support to store managers and their teams, fostering a culture of excellence and achieving operational excellence. Key Responsibilities: Team Engagement and Development Define appropriate staffing levels for each store to ensure excellence in service levels while meeting required standards in Sales Per Hour, Personal Expenses, and NPS. Lead the recruitment process for Store Managers, ensuring high-quality staff. Ensure adequate team training across all stores, building a team culture focused on improvement and personal development. Manage store team performance, be an inspirational role model, set expectations, provide appropriate recognition, handle conflict/crisis constructively, and ensure store staff well being. Consumer Experience Ensure that stores maintain a high level of customer service, focusing on customer satisfaction and loyalty. Address customer complaints and issues promptly and professionally. Promote a welcoming and inviting in store atmosphere. Ensure appropriate product placement on the sales floor, focusing on best sellers. Partner with Store Managers and Visual Merchandisers to ensure a consistent and appealing store look. Provide input to the Senior Director of Retail Operations and Europe HQ regarding consumer trends, categories, seasonality, and store purpose. Operational Excellence Ensure adherence of every store to local labor and Health and Safety laws, as well as adidas policies. Drive store operational excellence, ensuring compliance with House of Retail principles, proper setup of back of house, and implementation of retail key operating procedures. Accountable for store stock management, particularly regarding inventory controls, SOH, and shrinkage. Ensure the DM checklist is executed regularly as part of the store visit procedure and reflects the real status of the store. Support store openings and closure projects, working closely with Real Estate and Store Development teams. Provide regular feedback on service levels for maintenance, security, and cleaning services to the Senior Director of Retail Operations and Europe HQ. Provide regular feedback on store location, trading zone trends, presence of new retailers and competitors, and indicate potential opportunities for relocations/openings to the Senior Director of Retail Operations and Europe HQ. Act as a single point of contact for retail park managers. Ensure stores and district financial targets are met: establish a monthly P&L review and hold accountability for store Net Sales, conversion rate, omnichannel services, personal expenses, and shrinkage. Influence other operating overhead cost items such as cleaning and security services, and store consumables e.g. shopping bags. Provide input for store performance planning as part of the Budget, Forecast, and Integrated Business Planning Processes. Other responsibilities Actively provide feedback to retail back office functions and stakeholders within assigned projects, acting as a regular 'voice of the consumer' for creating and improving retail operations and channels. Lead the implementation of omnichannel consumer journey experiences and relevant tools for high quality retail experiences in stores, focusing on continuous improvements. Ensure all stores in the district are visited at least three times per quarter. Key Relationships: Retail & Franchise Backoffice functions Finance & HR Retail Zone/cluster local teams. Influencers, communities, local assets. Other Senior District Managers Retail Europe. Culture and Values COURAGE: Speak up when you see an opportunity; step up when you see a need. OWNERSHIP: Pick up the ball. Be proactive, take responsibility and follow through. INNOVATION: Elevate to win. Be curious, test and learn new and better ways of doing things. TEAMPLAY: Win together. Work collaboratively and cultivate a shared mindset. INTEGRITY: Play by the rules. Hold yourself and others accountable to our company's standards. RESPECT: Value all players. Display empathy, be inclusive and show dignity to all. At adidas, we strongly believe that embedding diversity, equity, and inclusion (DEI) into our culture and talent processes gives our employees a sense of belonging and our brand a real competitive advantage. - Culture Starts With People, It Starts With You - By recruiting talent and developing our people to reflect the rich diversity of our consumers and communities, we foster a culture of inclusion that engages our employees and authentically connects our brand with our consumers.
Overview We're on the hunt for an inspiring and driven STORE MANAGER to lead our CRIBBS CAUSEWAY store, could that be YOU? You might know us as the inventors of the Rampant Rabbit, or even the destination for must-have lingerie, and you're right, but we're SO much more than that We're a unique brand that strives to EMPOWER, lives to PUSH BOUNDARIES, gets kicks off MAKING IT HAPPEN and is ALWAYS INCLUSIVE! Our talented people are at the heart of our retail business, and they're the ones who make our brand the incredible success that it is. How you'll add real value: Responsibilities Commercial mindset and analytical thinking - make your retail store a phenomenal success by delivering mind blowing KPI performances, use all the data available to take action that has an impact and forge a results driven ethos among the team Obsession for amazing service - create an experience in store that your customers can't wait to tell their friends and family about Great people management - recruit fantastic talent, support and develop your retail team and be confident and professional dealing with challenging situations Creative flair - WOW your customers with the beautiful VM in store, make our gorgeous collections the stars of the show Exceptional organisation - set objectives and plan ahead, delegate effectively, mitigate risks and ensure the store is a safe place, be pro-active enabling the store to run like clockwork What's in it for you? A salary of £32,00 per year Exciting KPI-related incentives and team initiatives 29 days holiday, including your bank holiday allowance An extra annual leave day each year, up to a total of 34days A paid day off for your birthday! 50% staff discount Workplace Pension Scheme Life Assurance Season Ticket Loan Wellbeing Programme through the brilliant, Retail Trust Thrive, our fantastic Learning & Development platform Reward Gateway, offering you great exclusive discounts and shopping cashback just to name a few (not to mention, the opportunity to work for a fantastic brand - huge perk!) If you're currently a Store Manager in Retail or Hospitality and love our brand and what we stand for, apply with your CV to find out more! Due to high volumes, we're unable to get in touch with every candidate to acknowledge your application, however we're grateful that you've taken the time to apply. All successful candidates will be contacted as soon as possible to discuss the role and their experience further. At Ann Summers we are proud to continue embracing inclusion, diversity and equality in our everyday, supporting our people to be themselves. We are committed to building teams with a variety of backgrounds, skills and views. Ann Summers complies with all GDPR policies, by responding to this advert your details will be kept in our database for a total of 6 months, if you would like these to be removed please just reach out and let us know.
Oct 15, 2025
Full time
Overview We're on the hunt for an inspiring and driven STORE MANAGER to lead our CRIBBS CAUSEWAY store, could that be YOU? You might know us as the inventors of the Rampant Rabbit, or even the destination for must-have lingerie, and you're right, but we're SO much more than that We're a unique brand that strives to EMPOWER, lives to PUSH BOUNDARIES, gets kicks off MAKING IT HAPPEN and is ALWAYS INCLUSIVE! Our talented people are at the heart of our retail business, and they're the ones who make our brand the incredible success that it is. How you'll add real value: Responsibilities Commercial mindset and analytical thinking - make your retail store a phenomenal success by delivering mind blowing KPI performances, use all the data available to take action that has an impact and forge a results driven ethos among the team Obsession for amazing service - create an experience in store that your customers can't wait to tell their friends and family about Great people management - recruit fantastic talent, support and develop your retail team and be confident and professional dealing with challenging situations Creative flair - WOW your customers with the beautiful VM in store, make our gorgeous collections the stars of the show Exceptional organisation - set objectives and plan ahead, delegate effectively, mitigate risks and ensure the store is a safe place, be pro-active enabling the store to run like clockwork What's in it for you? A salary of £32,00 per year Exciting KPI-related incentives and team initiatives 29 days holiday, including your bank holiday allowance An extra annual leave day each year, up to a total of 34days A paid day off for your birthday! 50% staff discount Workplace Pension Scheme Life Assurance Season Ticket Loan Wellbeing Programme through the brilliant, Retail Trust Thrive, our fantastic Learning & Development platform Reward Gateway, offering you great exclusive discounts and shopping cashback just to name a few (not to mention, the opportunity to work for a fantastic brand - huge perk!) If you're currently a Store Manager in Retail or Hospitality and love our brand and what we stand for, apply with your CV to find out more! Due to high volumes, we're unable to get in touch with every candidate to acknowledge your application, however we're grateful that you've taken the time to apply. All successful candidates will be contacted as soon as possible to discuss the role and their experience further. At Ann Summers we are proud to continue embracing inclusion, diversity and equality in our everyday, supporting our people to be themselves. We are committed to building teams with a variety of backgrounds, skills and views. Ann Summers complies with all GDPR policies, by responding to this advert your details will be kept in our database for a total of 6 months, if you would like these to be removed please just reach out and let us know.
Store Manager page is loaded Store Managerlocations: Chelmsford, Essextime type: Full timeposted on: Posted Todayjob requisition id: JR257337 Store Manager Opportunity Join the team. Drive Sales. Be the Most You! At Claire's, we're all about self-expression, creativity, and bringing the latest trends to life for our customers. If you thrive in a fast-paced retail environment, love engaging with customers, and have a passion for driving sales, this is the perfect opportunity for you! Responsibilities Sales and Profit: Infuse your passion for Claire's products into achieving retail store targets, fostering growth, and spreading the joy of self-expression; Implementing strategies and promotions to drive traffic and increase sales. Memorable Shopping Experiences: Infuse every customer's interaction with Claire's positivity and inclusivity. Shopping at Claire's is about finding pieces that reflect their unique personality and celebrating who they are. Piercing Excellence : Join the ranks of our piercing experts through comprehensive training. Become a trusted guide for customers - conducting piercings, educating on aftercare, maintaining a sterile environment, addressing questions and concerns throughout the process. Store Operations : Keep the heartbeat of our store strong by overseeing operations with efficiency and flair. From managing inventory and handling cash transactions to visual merchandising and coordinating promotional activities. You ensure that every aspect of store operations reflects the fun and joy that defines Claire's. Team Leadership: Recruit, train, manage, and provide direction and development to your team. Foster a culture of collaboration, motivation, and accountability to drive results and ensure team members are continually challenged and achieving their full potential. Brand Representation: Showcase Claire's products and services with enthusiasm and offer fashion-related tips and advice. Ensure your store is well-merchandised reflecting the latest trends and maximizing sales opportunities. About You Sales-Driven Mindset: You thrive on meeting and exceeding sales targets, always looking for ways to maximize opportunities. Customer-Centric Approach: You're passionate about providing exceptional service and creating memorable shopping experiences. Retail & Leadership Experience: At least one year of retail management experience preferred, with a proven ability to drive sales and support team success. Confidence in Piercing Services: Willingness to become a trained piercing specialist and provide expert guidance to customers. Strong Communication & Selling Skills: You know how to engage customers, build relationships, and close the sale. Ability to Work Independently: You're self-motivated, organized, and can take charge when needed. Job Requirements You can conduct piercings and demonstrate patience and empathy, particularly with young or anxious customers. You are proficient in operating a POS system to facilitate transactions and manage sales efficiently, contributing to smooth store operations. You hold a high school diploma or equivalent and have 1-2 years of retail management experience. You can stand during scheduled shifts and maneuver 11-35kg (25-75lbs). You can bend, stoop, extended reaching, and climb ladders or step stools while placing merchandise throughout the store and assisting customers. You are passionate about providing our customers with opportunities to express themselves freely every day. You are energized by interacting with customers and stive to provide excellent service throughout their visit. You are inspired by our values of teamwork, compassion, integrity, customer delight, diversity, and self-expression. You have strong verbal and written communication skills to effectively interact with customers, employees, and management. You possess a strong grasp of mathematics, essential for tasks such as inventory management, sales analysis, and cash handling. You are a driven team leader with a positive attitude and willingness to learn. You're self-motivated and organized, as some of our stores may require you to work alone at times. You show a passion for fashion and stay up to date with the latest trends, which can contribute to enhancing the customer experience and driving sales. You can create a curated fashion look with product during your shift. Perks and Benefits Full-Time employees will be eligible for benefits (Medical, Dental, Vision, Employee Assistance Program, Life Insurance) Generous employee discount on Claire's products Opportunities for advancement and career development Fun and inclusive work environment with supportive teammates Candidate Journey Upon submitting your application, you can expect an update within 5 days. If the hiring manager wants to proceed with your application, the process will involve a face-to-face interview in one of our stores. This will provide you with the opportunity to showcase your passion for customer service, teamwork, and self-expression, while also giving us a chance to get to know you better. Claire's is an equal opportunity employer committed to diversity, equity and inclusion and we encourage applications from members of all underrepresented groups, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. The Claire's Experience. We're a global brand powerhouse for self - expression. We are dedicated to making this happen through our products, experiences and most importantly, our people. Do work that inspires. We're passionate about our purpose. We bring joy by opening the door to self-discovery. Every day, we get to encourage and celebrate self-expression with each accessory choice and piercing decision we help our customers make. We think that today - more than ever - encouraging others to freely express their many sides is a pretty great thing to be a part of. Play as a team. We support each other and strive to make personal connections. Because treating each other with respect helps us achieve our individual and common goals. Encouraging our team members to forge their own way is key to what makes us stronger and more innovative as an organization. Be true to you. The real you is inspirational, and that's who we want you to be at Claire's. We want you to - the most you. When you feel free to show up as the real you, it encourages others to do the same. You make a difference just by being who you are. Every day, we have the opportunity together to promote an inclusive and diverse culture that makes us all richer. Evolve yourself. We want you to be the most you possible. But just as our styles evolve, so do we. That's why we encourage you to keep growing, changing and reinventing yourself. Helping you grow and achieve your aspirations is important to us. We are proud of our many employees who have moved across and through the organization, taking on new opportunities and inspiring us all to dream and achieve. Claire's Values Learn more about our company and values Available Roles We have sales associate, part-time manager, assistant manager, and manager roles available in store. We also have district and regional sales leadership roles as well as corporate roles. Learn more via Job Search.
Oct 15, 2025
Full time
Store Manager page is loaded Store Managerlocations: Chelmsford, Essextime type: Full timeposted on: Posted Todayjob requisition id: JR257337 Store Manager Opportunity Join the team. Drive Sales. Be the Most You! At Claire's, we're all about self-expression, creativity, and bringing the latest trends to life for our customers. If you thrive in a fast-paced retail environment, love engaging with customers, and have a passion for driving sales, this is the perfect opportunity for you! Responsibilities Sales and Profit: Infuse your passion for Claire's products into achieving retail store targets, fostering growth, and spreading the joy of self-expression; Implementing strategies and promotions to drive traffic and increase sales. Memorable Shopping Experiences: Infuse every customer's interaction with Claire's positivity and inclusivity. Shopping at Claire's is about finding pieces that reflect their unique personality and celebrating who they are. Piercing Excellence : Join the ranks of our piercing experts through comprehensive training. Become a trusted guide for customers - conducting piercings, educating on aftercare, maintaining a sterile environment, addressing questions and concerns throughout the process. Store Operations : Keep the heartbeat of our store strong by overseeing operations with efficiency and flair. From managing inventory and handling cash transactions to visual merchandising and coordinating promotional activities. You ensure that every aspect of store operations reflects the fun and joy that defines Claire's. Team Leadership: Recruit, train, manage, and provide direction and development to your team. Foster a culture of collaboration, motivation, and accountability to drive results and ensure team members are continually challenged and achieving their full potential. Brand Representation: Showcase Claire's products and services with enthusiasm and offer fashion-related tips and advice. Ensure your store is well-merchandised reflecting the latest trends and maximizing sales opportunities. About You Sales-Driven Mindset: You thrive on meeting and exceeding sales targets, always looking for ways to maximize opportunities. Customer-Centric Approach: You're passionate about providing exceptional service and creating memorable shopping experiences. Retail & Leadership Experience: At least one year of retail management experience preferred, with a proven ability to drive sales and support team success. Confidence in Piercing Services: Willingness to become a trained piercing specialist and provide expert guidance to customers. Strong Communication & Selling Skills: You know how to engage customers, build relationships, and close the sale. Ability to Work Independently: You're self-motivated, organized, and can take charge when needed. Job Requirements You can conduct piercings and demonstrate patience and empathy, particularly with young or anxious customers. You are proficient in operating a POS system to facilitate transactions and manage sales efficiently, contributing to smooth store operations. You hold a high school diploma or equivalent and have 1-2 years of retail management experience. You can stand during scheduled shifts and maneuver 11-35kg (25-75lbs). You can bend, stoop, extended reaching, and climb ladders or step stools while placing merchandise throughout the store and assisting customers. You are passionate about providing our customers with opportunities to express themselves freely every day. You are energized by interacting with customers and stive to provide excellent service throughout their visit. You are inspired by our values of teamwork, compassion, integrity, customer delight, diversity, and self-expression. You have strong verbal and written communication skills to effectively interact with customers, employees, and management. You possess a strong grasp of mathematics, essential for tasks such as inventory management, sales analysis, and cash handling. You are a driven team leader with a positive attitude and willingness to learn. You're self-motivated and organized, as some of our stores may require you to work alone at times. You show a passion for fashion and stay up to date with the latest trends, which can contribute to enhancing the customer experience and driving sales. You can create a curated fashion look with product during your shift. Perks and Benefits Full-Time employees will be eligible for benefits (Medical, Dental, Vision, Employee Assistance Program, Life Insurance) Generous employee discount on Claire's products Opportunities for advancement and career development Fun and inclusive work environment with supportive teammates Candidate Journey Upon submitting your application, you can expect an update within 5 days. If the hiring manager wants to proceed with your application, the process will involve a face-to-face interview in one of our stores. This will provide you with the opportunity to showcase your passion for customer service, teamwork, and self-expression, while also giving us a chance to get to know you better. Claire's is an equal opportunity employer committed to diversity, equity and inclusion and we encourage applications from members of all underrepresented groups, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. The Claire's Experience. We're a global brand powerhouse for self - expression. We are dedicated to making this happen through our products, experiences and most importantly, our people. Do work that inspires. We're passionate about our purpose. We bring joy by opening the door to self-discovery. Every day, we get to encourage and celebrate self-expression with each accessory choice and piercing decision we help our customers make. We think that today - more than ever - encouraging others to freely express their many sides is a pretty great thing to be a part of. Play as a team. We support each other and strive to make personal connections. Because treating each other with respect helps us achieve our individual and common goals. Encouraging our team members to forge their own way is key to what makes us stronger and more innovative as an organization. Be true to you. The real you is inspirational, and that's who we want you to be at Claire's. We want you to - the most you. When you feel free to show up as the real you, it encourages others to do the same. You make a difference just by being who you are. Every day, we have the opportunity together to promote an inclusive and diverse culture that makes us all richer. Evolve yourself. We want you to be the most you possible. But just as our styles evolve, so do we. That's why we encourage you to keep growing, changing and reinventing yourself. Helping you grow and achieve your aspirations is important to us. We are proud of our many employees who have moved across and through the organization, taking on new opportunities and inspiring us all to dream and achieve. Claire's Values Learn more about our company and values Available Roles We have sales associate, part-time manager, assistant manager, and manager roles available in store. We also have district and regional sales leadership roles as well as corporate roles. Learn more via Job Search.
Assistant Store Manager page is loaded Assistant Store Managerlocations: Plymouth, Devontime type: Part timeposted on: Posted Todayjob requisition id: JR257242 Assistant Store Manager Opportunity Join the team. Drive Sales. Be the Most You! At Claire's, we're all about self-expression, creativity, and bringing the latest trends to life for our customers. If you thrive in a fast-paced retail environment, love engaging with customers, and have a passion for driving sales, this is the perfect opportunity for you! Responsibilities Sales Leadership & Profit Growth: Take ownership of store sales by delivering outstanding customer experience, upselling products, and implementing promotions to maximize revenue. You'll be at the forefront of driving store performance. Customer Engagement & Experience: Every customer interaction is a chance to create a loyal shopper! Use your enthusiasm and product knowledge to provide personalized styling advice, recommend add-ons, and enhance their shopping journey. Expert Piercing Services: Become a trusted piercing specialist through our training program. Provide a safe, fun, and professional experience that keeps customers coming back. Operational Excellence: Ensure the store runs smoothly by maintaining inventory accuracy, handling transactions efficiently, and keeping the store well-merchandised and visually appealing to drive foot traffic. Team Support & Sales Coaching: Work alongside your Store Manager to train and motivate team members in achieving sales goals and delivering top-notch customer service. Trend-Driven Brand Representation: Showcase Claire's products and services with enthusiasm. Stay up to date with the latest fashion trends and translate that knowledge into compelling product recommendations and styling tips for customers. About You Sales-Driven Mindset: You thrive on meeting and exceeding sales targets, always looking for ways to maximize opportunities. Customer-Centric Approach: You're passionate about providing exceptional service and creating memorable shopping experiences. Retail & Leadership Experience: At least one year of retail management experience preferred, with a proven ability to drive sales and support team success. Confidence in Piercing Services: Willingness to become a trained piercing specialist and provide expert guidance to customers. Strong Communication & Selling Skills: You know how to engage customers, build relationships, and close the sale. Ability to Work Independently: You're self-motivated, organized, and can take charge when needed. Job Requirements You can conduct piercings and demonstrate patience and empathy, particularly with young or anxious customers. You are proficient in operating a POS system to facilitate transactions and manage sales efficiently, contributing to smooth store operations. You hold a high school diploma or equivalent and have a minimum of one year of retail management experience, along with at least one year of overall retail experience. You can stand during scheduled shifts and maneuver 11-35kg (25-75lbs). You can bend, stoop, extended reaching, and climb ladders or step stools while placing merchandise throughout the store and assisting customers. You are passionate about providing our customers with opportunities to express themselves freely every day. You are energized by interacting with customers and stive to provide excellent service throughout their visit. You are inspired by our values of teamwork, compassion, integrity, customer delight, diversity, and self-expression. You have strong verbal and written communication skills to effectively interact with customers, employees, and management. You possess a strong grasp of mathematics, essential for tasks such as inventory management, sales analysis, and cash handling. You're a driven team player with a positive attitude and willingness to learn. You're self-motivated and organized, as some of our stores may require you to work alone at times. You show a passion for fashion and stay up to date with the latest trends, which can contribute to enhancing the customer experience and driving sales. You can create a curated fashion look with product during your shift. Perks and Benefits Full-Time employees will be eligible for benefits (Medical, Dental, Vision, Employee Assistance Program, Life Insurance) Generous employee discount on Claire's products Opportunities for advancement and career development Fun and inclusive work environment with supportive teammates Candidate Journey Upon submitting your application, you can expect an update within 5 days. If the hiring manager wants to proceed with your application, the process will involve a face-to-face interview in one of our stores. This will provide you with the opportunity to showcase your passion for customer service, teamwork, and self-expression, while also giving us a chance to get to know you better. Claire's is an equal opportunity employer committed to diversity, equity and inclusion and we encourage applications from members of all underrepresented groups, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. The Claire's Experience. We're a global brand powerhouse for self - expression. We are dedicated to making this happen through our products, experiences and most importantly, our people. Do work that inspires. We're passionate about our purpose. We bring joy by opening the door to self-discovery. Every day, we get to encourage and celebrate self-expression with each accessory choice and piercing decision we help our customers make. We think that today - more than ever - encouraging others to freely express their many sides is a pretty great thing to be a part of. Play as a team. We support each other and strive to make personal connections. Because treating each other with respect helps us achieve our individual and common goals. Encouraging our team members to forge their own way is key to what makes us stronger and more innovative as an organization. Be true to you. The real you is inspirational, and that's who we want you to be at Claire's. We want you to - the most you. When you feel free to show up as the real you, it encourages others to do the same. You make a difference just by being who you are. Every day, we have the opportunity together to promote an inclusive and diverse culture that makes us all richer. Evolve yourself. We want you to be the most you possible. But just as our styles evolve, so do we. That's why we encourage you to keep growing, changing and reinventing yourself. Helping you grow and achieve your aspirations is important to us. We are proud of our many employees who have moved across and through the organization, taking on new opportunities and inspiring us all to dream and achieve. Claire's Values Learn more about our company and values Available Roles We have sales associate, part-time manager, assistant manager, and manager roles available in store. We also have district and regional sales leadership roles as well as corporate roles. Learn more via Job Search.
Oct 15, 2025
Full time
Assistant Store Manager page is loaded Assistant Store Managerlocations: Plymouth, Devontime type: Part timeposted on: Posted Todayjob requisition id: JR257242 Assistant Store Manager Opportunity Join the team. Drive Sales. Be the Most You! At Claire's, we're all about self-expression, creativity, and bringing the latest trends to life for our customers. If you thrive in a fast-paced retail environment, love engaging with customers, and have a passion for driving sales, this is the perfect opportunity for you! Responsibilities Sales Leadership & Profit Growth: Take ownership of store sales by delivering outstanding customer experience, upselling products, and implementing promotions to maximize revenue. You'll be at the forefront of driving store performance. Customer Engagement & Experience: Every customer interaction is a chance to create a loyal shopper! Use your enthusiasm and product knowledge to provide personalized styling advice, recommend add-ons, and enhance their shopping journey. Expert Piercing Services: Become a trusted piercing specialist through our training program. Provide a safe, fun, and professional experience that keeps customers coming back. Operational Excellence: Ensure the store runs smoothly by maintaining inventory accuracy, handling transactions efficiently, and keeping the store well-merchandised and visually appealing to drive foot traffic. Team Support & Sales Coaching: Work alongside your Store Manager to train and motivate team members in achieving sales goals and delivering top-notch customer service. Trend-Driven Brand Representation: Showcase Claire's products and services with enthusiasm. Stay up to date with the latest fashion trends and translate that knowledge into compelling product recommendations and styling tips for customers. About You Sales-Driven Mindset: You thrive on meeting and exceeding sales targets, always looking for ways to maximize opportunities. Customer-Centric Approach: You're passionate about providing exceptional service and creating memorable shopping experiences. Retail & Leadership Experience: At least one year of retail management experience preferred, with a proven ability to drive sales and support team success. Confidence in Piercing Services: Willingness to become a trained piercing specialist and provide expert guidance to customers. Strong Communication & Selling Skills: You know how to engage customers, build relationships, and close the sale. Ability to Work Independently: You're self-motivated, organized, and can take charge when needed. Job Requirements You can conduct piercings and demonstrate patience and empathy, particularly with young or anxious customers. You are proficient in operating a POS system to facilitate transactions and manage sales efficiently, contributing to smooth store operations. You hold a high school diploma or equivalent and have a minimum of one year of retail management experience, along with at least one year of overall retail experience. You can stand during scheduled shifts and maneuver 11-35kg (25-75lbs). You can bend, stoop, extended reaching, and climb ladders or step stools while placing merchandise throughout the store and assisting customers. You are passionate about providing our customers with opportunities to express themselves freely every day. You are energized by interacting with customers and stive to provide excellent service throughout their visit. You are inspired by our values of teamwork, compassion, integrity, customer delight, diversity, and self-expression. You have strong verbal and written communication skills to effectively interact with customers, employees, and management. You possess a strong grasp of mathematics, essential for tasks such as inventory management, sales analysis, and cash handling. You're a driven team player with a positive attitude and willingness to learn. You're self-motivated and organized, as some of our stores may require you to work alone at times. You show a passion for fashion and stay up to date with the latest trends, which can contribute to enhancing the customer experience and driving sales. You can create a curated fashion look with product during your shift. Perks and Benefits Full-Time employees will be eligible for benefits (Medical, Dental, Vision, Employee Assistance Program, Life Insurance) Generous employee discount on Claire's products Opportunities for advancement and career development Fun and inclusive work environment with supportive teammates Candidate Journey Upon submitting your application, you can expect an update within 5 days. If the hiring manager wants to proceed with your application, the process will involve a face-to-face interview in one of our stores. This will provide you with the opportunity to showcase your passion for customer service, teamwork, and self-expression, while also giving us a chance to get to know you better. Claire's is an equal opportunity employer committed to diversity, equity and inclusion and we encourage applications from members of all underrepresented groups, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. The Claire's Experience. We're a global brand powerhouse for self - expression. We are dedicated to making this happen through our products, experiences and most importantly, our people. Do work that inspires. We're passionate about our purpose. We bring joy by opening the door to self-discovery. Every day, we get to encourage and celebrate self-expression with each accessory choice and piercing decision we help our customers make. We think that today - more than ever - encouraging others to freely express their many sides is a pretty great thing to be a part of. Play as a team. We support each other and strive to make personal connections. Because treating each other with respect helps us achieve our individual and common goals. Encouraging our team members to forge their own way is key to what makes us stronger and more innovative as an organization. Be true to you. The real you is inspirational, and that's who we want you to be at Claire's. We want you to - the most you. When you feel free to show up as the real you, it encourages others to do the same. You make a difference just by being who you are. Every day, we have the opportunity together to promote an inclusive and diverse culture that makes us all richer. Evolve yourself. We want you to be the most you possible. But just as our styles evolve, so do we. That's why we encourage you to keep growing, changing and reinventing yourself. Helping you grow and achieve your aspirations is important to us. We are proud of our many employees who have moved across and through the organization, taking on new opportunities and inspiring us all to dream and achieve. Claire's Values Learn more about our company and values Available Roles We have sales associate, part-time manager, assistant manager, and manager roles available in store. We also have district and regional sales leadership roles as well as corporate roles. Learn more via Job Search.
Shop Manager - Derian House Children's Hospice Retail Shop Westhoughton Are you passionate about making a difference in your community? Do you have the drive and retail experience to help raise vital funds for our charity? We are looking for a motivated, enthusiastic and experienced Shop Manager to join our brand new retail shop in Westhoughton. The role: Leading our successful team, you will manage and co-ordinate all the retail activities for the shop including: Lead, inspire and manage a small team of staff and volunteers Provision of excellent customer service, Cash handling, banking, adhering to our financial procedures Process donations, price items and ensure high product turnover Ensuring the shop is tidy Maximising sales and profit through excellent customer service What we are looking for: Previous retail or charity shop management experience Excellent people and communication skills Commercial awareness and a passion for delivering results Ability to motivate a team and work independently The role is full time - 37.5 hours to be worked 5 days over 7, however we will also consider candidates wishing to work 30 hours. This will be discussed during the interview process Working hours will be 9.00am to 5.00pm. Salary £27,542.34 full time equivalent, pro rata for 30 hours. Benefits: Pension Life Assurance Employee subsidised benefits Blue Light Card Generous Holiday entitlement About us: Derian House Children's Hospice is proud to have been providing high quality care to children and young people with life-limiting and life-threatening conditions for the last 30 years. Derian House is the place where you can make a real difference for children and families and a great place to enhance and develop your career. Derian staff are actively encouraged to further develop their skills and knowledge in accordance with their career aspirations. As an employer Derian House is committed to investing in training to support this development. Our Charity Shops recycle used or unwanted items that people have donated and ensure they go to a good home. The Shops play a crucial role in supporting our work by raising much needed funds. Closing date for Applications is 31st October 2025 or earlier if sufficient applications are received Registered Charity Number Derian House is an equal opportunities employer and welcomes applications from all qualified candidates regardless of their sex, gender, sexual orientation, race, nationality or national or ethnic origin. Successful applicants will be required to complete a basic DBS Disclosure and barring check.
Oct 15, 2025
Full time
Shop Manager - Derian House Children's Hospice Retail Shop Westhoughton Are you passionate about making a difference in your community? Do you have the drive and retail experience to help raise vital funds for our charity? We are looking for a motivated, enthusiastic and experienced Shop Manager to join our brand new retail shop in Westhoughton. The role: Leading our successful team, you will manage and co-ordinate all the retail activities for the shop including: Lead, inspire and manage a small team of staff and volunteers Provision of excellent customer service, Cash handling, banking, adhering to our financial procedures Process donations, price items and ensure high product turnover Ensuring the shop is tidy Maximising sales and profit through excellent customer service What we are looking for: Previous retail or charity shop management experience Excellent people and communication skills Commercial awareness and a passion for delivering results Ability to motivate a team and work independently The role is full time - 37.5 hours to be worked 5 days over 7, however we will also consider candidates wishing to work 30 hours. This will be discussed during the interview process Working hours will be 9.00am to 5.00pm. Salary £27,542.34 full time equivalent, pro rata for 30 hours. Benefits: Pension Life Assurance Employee subsidised benefits Blue Light Card Generous Holiday entitlement About us: Derian House Children's Hospice is proud to have been providing high quality care to children and young people with life-limiting and life-threatening conditions for the last 30 years. Derian House is the place where you can make a real difference for children and families and a great place to enhance and develop your career. Derian staff are actively encouraged to further develop their skills and knowledge in accordance with their career aspirations. As an employer Derian House is committed to investing in training to support this development. Our Charity Shops recycle used or unwanted items that people have donated and ensure they go to a good home. The Shops play a crucial role in supporting our work by raising much needed funds. Closing date for Applications is 31st October 2025 or earlier if sufficient applications are received Registered Charity Number Derian House is an equal opportunities employer and welcomes applications from all qualified candidates regardless of their sex, gender, sexual orientation, race, nationality or national or ethnic origin. Successful applicants will be required to complete a basic DBS Disclosure and barring check.
Overview Shop Manager Location: Palmers Green Bookshop, London Hours: 35 per week Contract: Permanent Salary: £23,850 per annum plus Inner London Weighting of £3,344 if applicable Are you passionate about books and brilliant at bringing out the best in people? We're looking for a dynamic and enthusiastic Shop Manager to lead our welcoming charity bookshop. If you're a retail pro with a flair for team motivation and a love for community spirit, this is your chance to make a real difference. Join us in turning pages and spreading kindness - one book at a time. "Nothing beats the feeling of the team pulling it out of the bag to excel. Generating funds for a worthwhile charity that helps such a wide range of humans is wonderful. " - Nada, Shop Manager What will a day in the life of a Shop Manager involve? Leading a team that provides a brilliant shopping experience for your customers. Working on the shop floor, to coordinating activity "behind the scenes", no two days are the same. Designing the perfect layout and environment that helps connect your customers to our cause. Being responsible for achieving financial targets and inducting, training, and managing new staff and volunteers. Representing the British Red Cross to a high standard and embody our core values. To be a successful Shop Manager, what will you need? Retail experience at supervisory level. You can deliver outstanding customer service and are comfortable with organisational and cash handling duties. To know how to get the best out of people. With proven management skills, you know how to develop and inspire your team. To be an entrepreneur who can work to targets, using your initiative to achieve fantastic results. To know your way around a PC and have proven IT skills experience To get 'us'. You care about the British Red Cross cause and have the skills and knowledge to promote the shop in your community as the charity retailer of choice. The closing date for your application is 23.59 on Monday 27th October 2025. In return for your commitment and expertise, you'll get: Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days. Pension scheme: Up to 6% contributory pension. Flexible working: We do our best to accommodate your preferred work style. Learning & Development: Wide range of career opportunities + comprehensive learning. Discounts: Access to Blue Light Discount Card and employee benefits platform. Wellbeing Support: Access to mental health and wellbeing assistance. Team Working: Support our mission in a collaborative team. Cycle2Work: Lease a bicycle through the scheme. Season ticket loan: Interest-free loan for commuting expenses. At The British Red Cross, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff and volunteers. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination. We do this through regular data reporting, and the support of our internal Race and Equality Network (REEN), LGBT+ Network, our Disability and Wellness Network (DAWN), Gender Network, Carers Network and Youth Network. Together, we are the world's emergency responders
Oct 15, 2025
Full time
Overview Shop Manager Location: Palmers Green Bookshop, London Hours: 35 per week Contract: Permanent Salary: £23,850 per annum plus Inner London Weighting of £3,344 if applicable Are you passionate about books and brilliant at bringing out the best in people? We're looking for a dynamic and enthusiastic Shop Manager to lead our welcoming charity bookshop. If you're a retail pro with a flair for team motivation and a love for community spirit, this is your chance to make a real difference. Join us in turning pages and spreading kindness - one book at a time. "Nothing beats the feeling of the team pulling it out of the bag to excel. Generating funds for a worthwhile charity that helps such a wide range of humans is wonderful. " - Nada, Shop Manager What will a day in the life of a Shop Manager involve? Leading a team that provides a brilliant shopping experience for your customers. Working on the shop floor, to coordinating activity "behind the scenes", no two days are the same. Designing the perfect layout and environment that helps connect your customers to our cause. Being responsible for achieving financial targets and inducting, training, and managing new staff and volunteers. Representing the British Red Cross to a high standard and embody our core values. To be a successful Shop Manager, what will you need? Retail experience at supervisory level. You can deliver outstanding customer service and are comfortable with organisational and cash handling duties. To know how to get the best out of people. With proven management skills, you know how to develop and inspire your team. To be an entrepreneur who can work to targets, using your initiative to achieve fantastic results. To know your way around a PC and have proven IT skills experience To get 'us'. You care about the British Red Cross cause and have the skills and knowledge to promote the shop in your community as the charity retailer of choice. The closing date for your application is 23.59 on Monday 27th October 2025. In return for your commitment and expertise, you'll get: Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days. Pension scheme: Up to 6% contributory pension. Flexible working: We do our best to accommodate your preferred work style. Learning & Development: Wide range of career opportunities + comprehensive learning. Discounts: Access to Blue Light Discount Card and employee benefits platform. Wellbeing Support: Access to mental health and wellbeing assistance. Team Working: Support our mission in a collaborative team. Cycle2Work: Lease a bicycle through the scheme. Season ticket loan: Interest-free loan for commuting expenses. At The British Red Cross, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff and volunteers. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination. We do this through regular data reporting, and the support of our internal Race and Equality Network (REEN), LGBT+ Network, our Disability and Wellness Network (DAWN), Gender Network, Carers Network and Youth Network. Together, we are the world's emergency responders
Assistant Store Manager page is loaded Assistant Store Managerlocations: Thurrock, Essextime type: Full timeposted on: Posted Todayjob requisition id: JR257342 Assistant Store Manager Opportunity Join the team. Drive Sales. Be the Most You! At Claire's, we're all about self-expression, creativity, and bringing the latest trends to life for our customers. If you thrive in a fast-paced retail environment, love engaging with customers, and have a passion for driving sales, this is the perfect opportunity for you! Responsibilities Sales Leadership & Profit Growth: Take ownership of store sales by delivering outstanding customer experience, upselling products, and implementing promotions to maximize revenue. You'll be at the forefront of driving store performance. Customer Engagement & Experience: Every customer interaction is a chance to create a loyal shopper! Use your enthusiasm and product knowledge to provide personalized styling advice, recommend add-ons, and enhance their shopping journey. Expert Piercing Services: Become a trusted piercing specialist through our training program. Provide a safe, fun, and professional experience that keeps customers coming back. Operational Excellence: Ensure the store runs smoothly by maintaining inventory accuracy, handling transactions efficiently, and keeping the store well-merchandised and visually appealing to drive foot traffic. Team Support & Sales Coaching: Work alongside your Store Manager to train and motivate team members in achieving sales goals and delivering top-notch customer service. Trend-Driven Brand Representation: Showcase Claire's products and services with enthusiasm. Stay up to date with the latest fashion trends and translate that knowledge into compelling product recommendations and styling tips for customers. About You Sales-Driven Mindset: You thrive on meeting and exceeding sales targets, always looking for ways to maximize opportunities. Customer-Centric Approach: You're passionate about providing exceptional service and creating memorable shopping experiences. Retail & Leadership Experience: At least one year of retail management experience preferred, with a proven ability to drive sales and support team success. Confidence in Piercing Services: Willingness to become a trained piercing specialist and provide expert guidance to customers. Strong Communication & Selling Skills: You know how to engage customers, build relationships, and close the sale. Ability to Work Independently: You're self-motivated, organized, and can take charge when needed. Job Requirements You can conduct piercings and demonstrate patience and empathy, particularly with young or anxious customers. You are proficient in operating a POS system to facilitate transactions and manage sales efficiently, contributing to smooth store operations. You hold a high school diploma or equivalent and have a minimum of one year of retail management experience, along with at least one year of overall retail experience. You can stand during scheduled shifts and maneuver 11-35kg (25-75lbs). You can bend, stoop, extended reaching, and climb ladders or step stools while placing merchandise throughout the store and assisting customers. You are passionate about providing our customers with opportunities to express themselves freely every day. You are energized by interacting with customers and stive to provide excellent service throughout their visit. You are inspired by our values of teamwork, compassion, integrity, customer delight, diversity, and self-expression. You have strong verbal and written communication skills to effectively interact with customers, employees, and management. You possess a strong grasp of mathematics, essential for tasks such as inventory management, sales analysis, and cash handling. You're a driven team player with a positive attitude and willingness to learn. You're self-motivated and organized, as some of our stores may require you to work alone at times. You show a passion for fashion and stay up to date with the latest trends, which can contribute to enhancing the customer experience and driving sales. You can create a curated fashion look with product during your shift. Perks and Benefits Full-Time employees will be eligible for benefits (Medical, Dental, Vision, Employee Assistance Program, Life Insurance) Generous employee discount on Claire's products Opportunities for advancement and career development Fun and inclusive work environment with supportive teammates Candidate Journey Upon submitting your application, you can expect an update within 5 days. If the hiring manager wants to proceed with your application, the process will involve a face-to-face interview in one of our stores. This will provide you with the opportunity to showcase your passion for customer service, teamwork, and self-expression, while also giving us a chance to get to know you better. Claire's is an equal opportunity employer committed to diversity, equity and inclusion and we encourage applications from members of all underrepresented groups, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. The Claire's Experience. We're a global brand powerhouse for self - expression. We are dedicated to making this happen through our products, experiences and most importantly, our people. Do work that inspires. We're passionate about our purpose. We bring joy by opening the door to self-discovery. Every day, we get to encourage and celebrate self-expression with each accessory choice and piercing decision we help our customers make. We think that today - more than ever - encouraging others to freely express their many sides is a pretty great thing to be a part of. Play as a team. We support each other and strive to make personal connections. Because treating each other with respect helps us achieve our individual and common goals. Encouraging our team members to forge their own way is key to what makes us stronger and more innovative as an organization. Be true to you. The real you is inspirational, and that's who we want you to be at Claire's. We want you to - the most you. When you feel free to show up as the real you, it encourages others to do the same. You make a difference just by being who you are. Every day, we have the opportunity together to promote an inclusive and diverse culture that makes us all richer. Evolve yourself. We want you to be the most you possible. But just as our styles evolve, so do we. That's why we encourage you to keep growing, changing and reinventing yourself. Helping you grow and achieve your aspirations is important to us. We are proud of our many employees who have moved across and through the organization, taking on new opportunities and inspiring us all to dream and achieve. Claire's Values Learn more about our company and values Available Roles We have sales associate, part-time manager, assistant manager, and manager roles available in store. We also have district and regional sales leadership roles as well as corporate roles. Learn more via Job Search.
Oct 15, 2025
Full time
Assistant Store Manager page is loaded Assistant Store Managerlocations: Thurrock, Essextime type: Full timeposted on: Posted Todayjob requisition id: JR257342 Assistant Store Manager Opportunity Join the team. Drive Sales. Be the Most You! At Claire's, we're all about self-expression, creativity, and bringing the latest trends to life for our customers. If you thrive in a fast-paced retail environment, love engaging with customers, and have a passion for driving sales, this is the perfect opportunity for you! Responsibilities Sales Leadership & Profit Growth: Take ownership of store sales by delivering outstanding customer experience, upselling products, and implementing promotions to maximize revenue. You'll be at the forefront of driving store performance. Customer Engagement & Experience: Every customer interaction is a chance to create a loyal shopper! Use your enthusiasm and product knowledge to provide personalized styling advice, recommend add-ons, and enhance their shopping journey. Expert Piercing Services: Become a trusted piercing specialist through our training program. Provide a safe, fun, and professional experience that keeps customers coming back. Operational Excellence: Ensure the store runs smoothly by maintaining inventory accuracy, handling transactions efficiently, and keeping the store well-merchandised and visually appealing to drive foot traffic. Team Support & Sales Coaching: Work alongside your Store Manager to train and motivate team members in achieving sales goals and delivering top-notch customer service. Trend-Driven Brand Representation: Showcase Claire's products and services with enthusiasm. Stay up to date with the latest fashion trends and translate that knowledge into compelling product recommendations and styling tips for customers. About You Sales-Driven Mindset: You thrive on meeting and exceeding sales targets, always looking for ways to maximize opportunities. Customer-Centric Approach: You're passionate about providing exceptional service and creating memorable shopping experiences. Retail & Leadership Experience: At least one year of retail management experience preferred, with a proven ability to drive sales and support team success. Confidence in Piercing Services: Willingness to become a trained piercing specialist and provide expert guidance to customers. Strong Communication & Selling Skills: You know how to engage customers, build relationships, and close the sale. Ability to Work Independently: You're self-motivated, organized, and can take charge when needed. Job Requirements You can conduct piercings and demonstrate patience and empathy, particularly with young or anxious customers. You are proficient in operating a POS system to facilitate transactions and manage sales efficiently, contributing to smooth store operations. You hold a high school diploma or equivalent and have a minimum of one year of retail management experience, along with at least one year of overall retail experience. You can stand during scheduled shifts and maneuver 11-35kg (25-75lbs). You can bend, stoop, extended reaching, and climb ladders or step stools while placing merchandise throughout the store and assisting customers. You are passionate about providing our customers with opportunities to express themselves freely every day. You are energized by interacting with customers and stive to provide excellent service throughout their visit. You are inspired by our values of teamwork, compassion, integrity, customer delight, diversity, and self-expression. You have strong verbal and written communication skills to effectively interact with customers, employees, and management. You possess a strong grasp of mathematics, essential for tasks such as inventory management, sales analysis, and cash handling. You're a driven team player with a positive attitude and willingness to learn. You're self-motivated and organized, as some of our stores may require you to work alone at times. You show a passion for fashion and stay up to date with the latest trends, which can contribute to enhancing the customer experience and driving sales. You can create a curated fashion look with product during your shift. Perks and Benefits Full-Time employees will be eligible for benefits (Medical, Dental, Vision, Employee Assistance Program, Life Insurance) Generous employee discount on Claire's products Opportunities for advancement and career development Fun and inclusive work environment with supportive teammates Candidate Journey Upon submitting your application, you can expect an update within 5 days. If the hiring manager wants to proceed with your application, the process will involve a face-to-face interview in one of our stores. This will provide you with the opportunity to showcase your passion for customer service, teamwork, and self-expression, while also giving us a chance to get to know you better. Claire's is an equal opportunity employer committed to diversity, equity and inclusion and we encourage applications from members of all underrepresented groups, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. The Claire's Experience. We're a global brand powerhouse for self - expression. We are dedicated to making this happen through our products, experiences and most importantly, our people. Do work that inspires. We're passionate about our purpose. We bring joy by opening the door to self-discovery. Every day, we get to encourage and celebrate self-expression with each accessory choice and piercing decision we help our customers make. We think that today - more than ever - encouraging others to freely express their many sides is a pretty great thing to be a part of. Play as a team. We support each other and strive to make personal connections. Because treating each other with respect helps us achieve our individual and common goals. Encouraging our team members to forge their own way is key to what makes us stronger and more innovative as an organization. Be true to you. The real you is inspirational, and that's who we want you to be at Claire's. We want you to - the most you. When you feel free to show up as the real you, it encourages others to do the same. You make a difference just by being who you are. Every day, we have the opportunity together to promote an inclusive and diverse culture that makes us all richer. Evolve yourself. We want you to be the most you possible. But just as our styles evolve, so do we. That's why we encourage you to keep growing, changing and reinventing yourself. Helping you grow and achieve your aspirations is important to us. We are proud of our many employees who have moved across and through the organization, taking on new opportunities and inspiring us all to dream and achieve. Claire's Values Learn more about our company and values Available Roles We have sales associate, part-time manager, assistant manager, and manager roles available in store. We also have district and regional sales leadership roles as well as corporate roles. Learn more via Job Search.
