Delaware North
The opportunity Delaware North UK is hiring for a casual Profit Protection Compliance Manager to join our Match Day team at our Stadium of Light site in Sunderland. The role will support the Profit Protection Manager in delivery of the event day Profit Protection and Risk & Compliance agenda for Delaware North. You will work under the direction of the full time Risk & Compliance/ Profit Protection team & Delaware North Operational team being responsible for the delivery of required work activities. This role is offered on a casual worker agreement basis, with most events taking place at weekends and/or in the evening. That means you'll be able to earn some extra cash doing a fun job that fits in with your other commitments. Pay The expected pay for this role is £20ph What we offer What can you expect as a casual worker at Delaware North? A role with endless opportunity at the coolest venues in the world, great pay, and the flexibility to work around your other life commitments. We're ready to meet you and welcome you to our team. What will you do? Responsible for delivery of the Profit Protection & Compliance event day agenda and associated work activities. Monitor compliance to Delaware North policies and procedures, health & safety guidelines and legal requirements in operational areas to ensure full compliance ensuring all staff are working in a safe and secure environment. Management of security related incidents involving Delaware North personnel or in Delaware North operational areas. Carry out event day revenue & stock variance investigations & conduct kiosk/bar & worker observations to monitor performance. Carry out assessment audits on staff within the Team Leader training program, providing feedback on performance & training, making recommendation to the Team Leader and wider full-time management team that will drive improvement & ensure staff are either successfully appointed in role or removal from the program. More about you Experienced in coaching and mentoring others to drive performance. Excellent communication skills with all levels of staff. Good working knowledge of managing operational standards & health and safety requirements, within a catering setting. Proven experience in management experience in Profit Protection and/or similar role or Management/ Supervisory experience in catering/ hospitality operations. Working knowledge of HR Employment law. Experience in conducting corporate investigation interviews. Investigation Report & Statement writing. Flexible to support mobile working across UK business. Able to work weekends and evening events to support Profit Protection & Compliance duties. Who we are In 2025, Delaware North began their journey to transform hospitality at the incredible and beloved Stadium of Light. Home to Sunderland Association Football Club, Delaware North is eager to provide a range of services at topflight Premier League football, international sports, concerts, meetings, and events at this incredible 49,000 red and white seater stadium! Bringing premium hospitality and exceptional experiences to our new guests is just part of the job, and with the stadium buzzing with the roar of the crowd, it hardly feels like work at all. Here, we provide endless opportunities for our team members to shine and grow, including working at the supreme Banks on the Wear and 76 Yards experiences alongside Michelin star Chef, and Sunderland fan, Tommy Banks, kicking off the start of great collaboration. Following refurbished concourse environments, the 2025-26 Premier League season kicks off with improved food and beverage offerings for guests, as well as opportunities to collaborate with local vendors, supported by new technology to significantly increase the speed and quality of guest service. We can't wait to kick off the new season with our team members, ready to grow and shine in this atmospheric Tyne and Wear location, where passionate guests deserve memorable moments that lasts a lifetime. Apply now to join us. Our business is all about people, and that includes you. At Delaware North, you're not just part of a team - you're part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success. Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals. Together, we're shaping the future of hospitality - come grow with us!
The opportunity Delaware North UK is hiring for a casual Profit Protection Compliance Manager to join our Match Day team at our Stadium of Light site in Sunderland. The role will support the Profit Protection Manager in delivery of the event day Profit Protection and Risk & Compliance agenda for Delaware North. You will work under the direction of the full time Risk & Compliance/ Profit Protection team & Delaware North Operational team being responsible for the delivery of required work activities. This role is offered on a casual worker agreement basis, with most events taking place at weekends and/or in the evening. That means you'll be able to earn some extra cash doing a fun job that fits in with your other commitments. Pay The expected pay for this role is £20ph What we offer What can you expect as a casual worker at Delaware North? A role with endless opportunity at the coolest venues in the world, great pay, and the flexibility to work around your other life commitments. We're ready to meet you and welcome you to our team. What will you do? Responsible for delivery of the Profit Protection & Compliance event day agenda and associated work activities. Monitor compliance to Delaware North policies and procedures, health & safety guidelines and legal requirements in operational areas to ensure full compliance ensuring all staff are working in a safe and secure environment. Management of security related incidents involving Delaware North personnel or in Delaware North operational areas. Carry out event day revenue & stock variance investigations & conduct kiosk/bar & worker observations to monitor performance. Carry out assessment audits on staff within the Team Leader training program, providing feedback on performance & training, making recommendation to the Team Leader and wider full-time management team that will drive improvement & ensure staff are either successfully appointed in role or removal from the program. More about you Experienced in coaching and mentoring others to drive performance. Excellent communication skills with all levels of staff. Good working knowledge of managing operational standards & health and safety requirements, within a catering setting. Proven experience in management experience in Profit Protection and/or similar role or Management/ Supervisory experience in catering/ hospitality operations. Working knowledge of HR Employment law. Experience in conducting corporate investigation interviews. Investigation Report & Statement writing. Flexible to support mobile working across UK business. Able to work weekends and evening events to support Profit Protection & Compliance duties. Who we are In 2025, Delaware North began their journey to transform hospitality at the incredible and beloved Stadium of Light. Home to Sunderland Association Football Club, Delaware North is eager to provide a range of services at topflight Premier League football, international sports, concerts, meetings, and events at this incredible 49,000 red and white seater stadium! Bringing premium hospitality and exceptional experiences to our new guests is just part of the job, and with the stadium buzzing with the roar of the crowd, it hardly feels like work at all. Here, we provide endless opportunities for our team members to shine and grow, including working at the supreme Banks on the Wear and 76 Yards experiences alongside Michelin star Chef, and Sunderland fan, Tommy Banks, kicking off the start of great collaboration. Following refurbished concourse environments, the 2025-26 Premier League season kicks off with improved food and beverage offerings for guests, as well as opportunities to collaborate with local vendors, supported by new technology to significantly increase the speed and quality of guest service. We can't wait to kick off the new season with our team members, ready to grow and shine in this atmospheric Tyne and Wear location, where passionate guests deserve memorable moments that lasts a lifetime. Apply now to join us. Our business is all about people, and that includes you. At Delaware North, you're not just part of a team - you're part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success. Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals. Together, we're shaping the future of hospitality - come grow with us!
Delaware North
Islington, London
The opportunity Delaware North UK is hiring casual Restaurant, Bar, and Executive Box Suite Managers at the iconic Emirates Stadium in London. When you share our vision and drive the buzz of the stadium, there are always opportunities to thrive. As a Hospitality Manager, you will be managing teams and operational strategy, providing exceptional leadership, and inspiring collaboration to deliver first-class guest dining experiences. Your hospitality passion will shape team dedication and be the driving force behind outstanding services for our guests, so if you are a strong, composed Hospitaltiy Manager and leader, share our vision for operational excellence, and are ready to lead energetic and diverse teams in an incredible setting, take a shot at your career with us. Here, between great teammates and the roar of the crowd, it hardly feels like work at all, so if you are ready to join our valued team in this fantastic atmosphere, apply now to kick off your new career. Pay The expected pay for this role is £18.40 What we offer At Delaware North UK, you'll find yourself working at the coolest venues with some of the best team members. Here, talent and hard work are rewarded, so although this might not be your only job, it may be your best. We're looking to create the future of hospitality, so if you're ready to take the next step, shoot and score your future career with us and see why Delaware North is your best move yet. As our team member, you'll receive: Competitive weekly pay Flexible hours, choosing part-time shifts including evenings and weekends that suit your lifestyle Free meal every working day Experience in a dynamic workplace hosting major sporting events and concerts, including Arsenal FC in Premier League football, Arsenal Women's FC in Women's Super League and cup competitions, with recent music performances from Robbie Williams, and more in 2025, where it will be our best year yet Opportunities to also work at Wembley Stadium and London Stadium Help us delight the world by applying today. What will you do? Demonstrate leadership to teams, directing and developing a strong frontline of team members and supervisors, promoting service excellence Elevate the guest experience, delivering top-tier service and satisfaction Effectively manage operation excellence, including inventory, staffing, and performance metrics Ensure the operation complies with current health and safety, food hygiene, fire regulations, licensing laws, and trading standards, maintaining Delaware North's policies and standards of excellence More about you Experience managing and leading large hospitality teams Knowledge of the Food & Beverage industry, preferably within hospitality and catering environments Who we are Since the Emirates Stadium opened in 2006, Delaware North has provided excellent guest experiences for all hospitality and food services. Seating up to 60,704 guests on Arsenal FC match days, with increased capacity for other events, the Emirates Stadium team has hosted many exciting concerts from Arctic Monkeys, Green Day, and Coldplay, gifting our team members adventures they will never forget. There are plenty of great experiences waiting for you at Emirates Stadium, so if you are fuelled by the buzz of the crowd to create exceptional guest experiences, join our team and apply today. Our business is all about people, and that includes you. At Delaware North, you're not just part of a team - you're part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success. Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals. Together, we're shaping the future of hospitality - come grow with us!
The opportunity Delaware North UK is hiring casual Restaurant, Bar, and Executive Box Suite Managers at the iconic Emirates Stadium in London. When you share our vision and drive the buzz of the stadium, there are always opportunities to thrive. As a Hospitality Manager, you will be managing teams and operational strategy, providing exceptional leadership, and inspiring collaboration to deliver first-class guest dining experiences. Your hospitality passion will shape team dedication and be the driving force behind outstanding services for our guests, so if you are a strong, composed Hospitaltiy Manager and leader, share our vision for operational excellence, and are ready to lead energetic and diverse teams in an incredible setting, take a shot at your career with us. Here, between great teammates and the roar of the crowd, it hardly feels like work at all, so if you are ready to join our valued team in this fantastic atmosphere, apply now to kick off your new career. Pay The expected pay for this role is £18.40 What we offer At Delaware North UK, you'll find yourself working at the coolest venues with some of the best team members. Here, talent and hard work are rewarded, so although this might not be your only job, it may be your best. We're looking to create the future of hospitality, so if you're ready to take the next step, shoot and score your future career with us and see why Delaware North is your best move yet. As our team member, you'll receive: Competitive weekly pay Flexible hours, choosing part-time shifts including evenings and weekends that suit your lifestyle Free meal every working day Experience in a dynamic workplace hosting major sporting events and concerts, including Arsenal FC in Premier League football, Arsenal Women's FC in Women's Super League and cup competitions, with recent music performances from Robbie Williams, and more in 2025, where it will be our best year yet Opportunities to also work at Wembley Stadium and London Stadium Help us delight the world by applying today. What will you do? Demonstrate leadership to teams, directing and developing a strong frontline of team members and supervisors, promoting service excellence Elevate the guest experience, delivering top-tier service and satisfaction Effectively manage operation excellence, including inventory, staffing, and performance metrics Ensure the operation complies with current health and safety, food hygiene, fire regulations, licensing laws, and trading standards, maintaining Delaware North's policies and standards of excellence More about you Experience managing and leading large hospitality teams Knowledge of the Food & Beverage industry, preferably within hospitality and catering environments Who we are Since the Emirates Stadium opened in 2006, Delaware North has provided excellent guest experiences for all hospitality and food services. Seating up to 60,704 guests on Arsenal FC match days, with increased capacity for other events, the Emirates Stadium team has hosted many exciting concerts from Arctic Monkeys, Green Day, and Coldplay, gifting our team members adventures they will never forget. There are plenty of great experiences waiting for you at Emirates Stadium, so if you are fuelled by the buzz of the crowd to create exceptional guest experiences, join our team and apply today. Our business is all about people, and that includes you. At Delaware North, you're not just part of a team - you're part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success. Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals. Together, we're shaping the future of hospitality - come grow with us!