Data Manager

About Us:

At PFM, we're passionate about pushing the boundaries of data management and delivering exceptional solutions across the globe. We're on the lookout for an enthusiastic and motivated individual to join our growing team. Whether you're a data management expert or someone eager to learn and grow, this is your chance to make an impact in a company that values innovation, collaboration, and development.

What You'll Do:

As a Data Manager, you'll be at the heart of our operations, ensuring the integrity, accuracy, and security of data across all our client sites worldwide. You'll be hands-on, overseeing everything from first-line corrective actions to sensor configurations, file exports, and more. You'll collaborate with our Helpdesk team to resolve data-related issues and work closely with engineers to install, configure, and maintain our sensors. Your work will be essential in providing actionable insights to our clients and supporting the Customer Success team.

This role will provide you with the opportunity to work on a range of exciting tasks, including:

• Sensor Management: Install, configure, validate, and upgrade sensors, ensuring data accuracy and performance.
• Toolbox Management: Handle data repair jobs across all client sites, create new sites, configure exports, and set up API and ADV3 accounts.
• Helpdesk Support: Resolve offline notifications and manage data and sensor-related tickets with efficiency and care.
• Other Duties: Scrape important data from ADV3, assist with client-specific issue lists, and retrieve daily data from DW services.

Who We're Looking For:

We welcome applicants with or without experience in data management - we provide full training and development to help you succeed! If you're a problem-solver, detail-oriented, and eager to grow in a dynamic field, we'd love to hear from you. Key qualities include:

• A keen interest in data management or technical support.
• Fast learner and always looking for the best solution.
• Clever and data driven
• Perfectionist
• Basic knowledge of sensors and configurations is a bonus, but not required - we'll train you!
• Strong problem-solving skills and a sharp eye for detail.
• Excellent communication skills, both written and verbal.
• Ability to work well in a team and collaborate with engineers, Helpdesk teams, and clients.

Why Join Us?

This is an opportunity to develop your career in data management, with training and support every step of the way. We offer a dynamic and inclusive work environment, the chance to work with cutting-edge technology, and the satisfaction of knowing your work directly contributes to our clients' success.

What We Offer:

• Full training and development in a supportive team environment.
• Competitive salary and benefits, including private healthcare and wellbeing budget.
• Opportunity to work in a global team with occasional international travel.
• A collaborative and innovative workplace culture.

Job Types: Full-time, Permanent

Pay: 24,000.00- 28,000.00 per year

Additional pay:

• Bonus scheme
• Performance bonus

Benefits:

• Additional leave
• Company events
• Company pension
• Enhanced paternity leave
• Free parking
• Health & wellbeing programme
• Life insurance
• On-site parking
• Private medical insurance
• Sick pay