Senior Platform Product Manager

Since being founded in 2018, Copper has been building the standard for institutional digital asset infrastructure with a focus on custody, collateral management, and prime services.

Led by Amar Kuchinad, Copper's Global CEO, the firm provides a comprehensive suite of custody, trading and settlement solutions that reduce counterparty risk and bring greater capital and operational efficiency to digital asset markets. At the heart of Copper's offering is Multi-Party Computation (MPC) technology - the gold standard in secure custody. Copper's multi-award winning custody system is unique in that it can be connected to centralised exchanges, DeFi applications and even staking pools without the assets leaving the custody.

Built on top of this state-of-the-art custody, ClearLoop is the first solution in the market that overcomes a growing industry challenge; counterparty risk with exchanges. This solution underpins a full prime services offering, connecting global exchanges, and enabling customers to trade and settle directly from the safety of their MPC-secured wallets. By reducing settlement time for transfers to a few milliseconds (without blockchain network dependency) and offering enhanced security measures, ClearLoop is rapidly reshaping the way asset managers trade and manage capital.

In addition to industry-leading security certifications, Copper has one of the strongest insurance coverages in the industry from an A+ rated insurer, positioning the firm as the partner of choice for institutions seeking to safeguard their assets.

With a set of market leading products in custody, settlement, clearing, liquidity access, and our position as a leading infrastructure provider in the industry, Copper is well placed to become a pillar of future digital and tokenised assets industry. Your purpose at Copper is to be at the centre of various products and services, orchestrate internal systems, apply your skill and knowledge to establish or maintain our market leadership and deliver on other objectives.

We are seeking a proactive, detail-oriented Senior Platform Product Manager to join our team, with a key focus on critical platform operations to service clients across multiple global Copper entities, and enhance platform features to safeguard and enable secure business operations through effective access management.

In this role, you will collaborate closely with other Product Managers, Engineers, Finance, Revenue and Operations teams - as well as external stakeholders such as clients or auditors - to analyse, maintain and optimise platform operations, whilst ensuring secure, compliant and efficient handling of digital assets across all platform features.

Your responsibilities

• Define requirements and collaborate with engineering team to maintain best practice for platform authentication and authorisation to protect and permission actions on sensitive data and assets.
• Collaborate with On-boarding and Operations team to determine platform requirements for organisation and user lifecycle management including (but not limited to) onboarding/offboarding, access management and invoicing.
• Partner with IT Security, Compliance, and Risk teams to support audits and ensure the platform meets regulatory requirements.
• Serve as a subject matter expert for platform permissioning, entitlements, and security controls.
• Partner with the Technical Content Manager to maintain and document access policies, standards, and procedures.
• Support incident investigations, remediation and risk assessments
• Review and recommend improvements for improved user experience, efficiency, scalability, and security
• Identify opportunities to automate and streamline access management processes, including integration with other platforms (e.g. salesforce) where necessary.

Your skills and experience

• 5+ years professional experience in platform analysis, with at least 2+ years in a senior/lead capacity.
• Detailed-oriented and process-driven with strong sense of ownership.
• Strong problem-solving, analytical, communication and documentation skills; capable of translating business needs into technical requirements
• Knowledge or strong interest in digital assets and automation opportunities of blockchain technology
• Desired to improve client lifecycle management through appropriate control processes and integrations in collaboration with internal teams
• Prior experience in financial services, fintech, or digital assets
• Exposure to audit processes and regulatory reviews for digital platforms
• Knowledge of RBAC/ABAC/ReBAC frameworks desirable
• Knowledge of modern policy engines (OPA, Cedar, SpiceDB/Zanzibar) desirable
• Knowledge of IAM solutions (Okta, Azure AD, SailPoint, Ping Identity)
• Familiarity with regulatory and compliance requirements (e.g., SOX, GDPR, etc)

The benefits offered

• Holidays: 27 days per annum paid holiday, in addition to bank holidays
• Years of Service Days: Employees are awarded one additional day of paid time off per year of service (up to three years)
• Vitality Health: Medical Insurance, Dental Insurance, Audiology Cover, Optical Cover, Menopause Support, Headspace subscription, Discounts and free benefits
• Home Working Energy Support Scheme: Copper will provide a monthly top-up of £60 or £75
• Pension up to 10% matched contribution to the company pension scheme via Smart Pensions
• Cycle to Work
• EAP: access unlimited mental health consultations and contact a 24/7 confidential helpline for emotional support
• Sponsored Learning and Development opportunities
• Regular company events and social activities

Copper is an equal opportunity employer. We embrace diversity and equal opportunities in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.