Role Overview As Director/Associate Director of Product Strategy for Litigation Tracking, you will lead the development of a comprehensive system for tracking casualty-relevant lawsuits. You'll also own the data strategy for enrichment, integration, and quality feedback loops across product domains, working closely with product management, Customer success, development and commercial teams to define value propositions, pricing strategies, and market positioning. This role combines legal data expertise with strategic product development. This role is ideal for someone who thrives on translating market insights into actionable product strategies and enjoys collaborating across functions to drive innovation and growth Responsibilities Develop and execute product strategy for litigation tracking across casualty and financial lines by identifying and prioritising customer problems using the jobs-to-be-done (JTBD) framework. Define solution features such as structured litigation data, GenAI-powered research assistant, and integration with pricing, reserving, and exposure management workflows, and translate litigation workflows into MVP requirements in collaboration with engineering, legal, and data teams. Support roadmap development for expansion of litigation tracking across jurisdictions and casualty lines, including mass litigation, systemic events, and idiosyncratic claims. Manage data enrichment strategy, including name matching, firmographic tagging, and integration with Orbis and IRP to support litigation analytics and downstream product use cases. Collaborate with engineering, modelling, and data estate teams to deliver scalable litigation tracking solutions that align with Moody's long-term growth goals. Engage directly with claims managers, underwriters, actuaries, and legal stakeholders to validate workflows, prototypes, and product-market fit. Lead customer validation efforts with claims managers, underwriters, actuaries, and legal stakeholders to validate workflows, prototypes, product-market fit and refine roadmap priorities. Support Proof of concepts as part of marketing testing Support build/buy/partner analysis to evaluate litigation data sourcing strategies and provide input into partnership decisions. Analyse market trends, regulatory developments, and competitive dynamics to inform product positioning and roadmap priorities. Prepare business cases and strategic plans for litigation-focused product initiatives, translating insights into actionable proposals for senior leadership. Support development of annual sales forecasts, performance tracking frameworks, and strategic KPIs to measure product success and guide investment decisions. Contribute to pricing and packaging strategies based on litigation tracking use cases, customer appetite, and data value. Support product education and sales enablement efforts through internal briefings, demos, global offsites, and GTM content to ensure cross-functional alignment. Monitor execution of litigation tracking product strategy across internal departments and ensure delivery against strategic objectives and governance frameworks. Qualifications Bachelor's degree in business, marketing, or related field; MBA preferred. 5+ years in legal analytics, insurance claims, or product strategy. Familiarity with JTBD frameworks and persona-based strategy development. Experience with litigation data, court dockets, and legal document processing. Understanding of casualty claims, reserving, and systemic litigation risks. Familiarity with GenAI applications and data enrichment workflows. Strong analytical skills, including experience with ROI modelling and market analysis. Excellent communication and collaboration skills across cross-functional teams. Experience in build/buy/partner evaluations and strategic planning processes. The Department The Casualty Product Strategy Team plays a pivotal role in shaping Moody's next-generation casualty insurance solutions. Working across underwriting, exposure management and modelling, and litigation tracking and data strategy, the team translates market strategy into actionable product plans that drive innovation, customer value, and commercial success. By defining customer problems, articulating value propositions, and coordinating high-level solution design, the team ensures Moody's offerings are aligned to client needs and market dynamics. The team partners closely with product management, engineering, modelling, and commercial stakeholders to deliver scalable solutions that support underwriting decision-making, portfolio analytics, and claims intelligence. This team is central to enabling the wider casualty organisation to meet its strategic objectives-accelerating roadmap delivery, informing pricing and packaging, supporting go-to-market execution, and driving adoption of Moody's Intelligent Risk Platform.
Oct 05, 2025
Full time
Role Overview As Director/Associate Director of Product Strategy for Litigation Tracking, you will lead the development of a comprehensive system for tracking casualty-relevant lawsuits. You'll also own the data strategy for enrichment, integration, and quality feedback loops across product domains, working closely with product management, Customer success, development and commercial teams to define value propositions, pricing strategies, and market positioning. This role combines legal data expertise with strategic product development. This role is ideal for someone who thrives on translating market insights into actionable product strategies and enjoys collaborating across functions to drive innovation and growth Responsibilities Develop and execute product strategy for litigation tracking across casualty and financial lines by identifying and prioritising customer problems using the jobs-to-be-done (JTBD) framework. Define solution features such as structured litigation data, GenAI-powered research assistant, and integration with pricing, reserving, and exposure management workflows, and translate litigation workflows into MVP requirements in collaboration with engineering, legal, and data teams. Support roadmap development for expansion of litigation tracking across jurisdictions and casualty lines, including mass litigation, systemic events, and idiosyncratic claims. Manage data enrichment strategy, including name matching, firmographic tagging, and integration with Orbis and IRP to support litigation analytics and downstream product use cases. Collaborate with engineering, modelling, and data estate teams to deliver scalable litigation tracking solutions that align with Moody's long-term growth goals. Engage directly with claims managers, underwriters, actuaries, and legal stakeholders to validate workflows, prototypes, and product-market fit. Lead customer validation efforts with claims managers, underwriters, actuaries, and legal stakeholders to validate workflows, prototypes, product-market fit and refine roadmap priorities. Support Proof of concepts as part of marketing testing Support build/buy/partner analysis to evaluate litigation data sourcing strategies and provide input into partnership decisions. Analyse market trends, regulatory developments, and competitive dynamics to inform product positioning and roadmap priorities. Prepare business cases and strategic plans for litigation-focused product initiatives, translating insights into actionable proposals for senior leadership. Support development of annual sales forecasts, performance tracking frameworks, and strategic KPIs to measure product success and guide investment decisions. Contribute to pricing and packaging strategies based on litigation tracking use cases, customer appetite, and data value. Support product education and sales enablement efforts through internal briefings, demos, global offsites, and GTM content to ensure cross-functional alignment. Monitor execution of litigation tracking product strategy across internal departments and ensure delivery against strategic objectives and governance frameworks. Qualifications Bachelor's degree in business, marketing, or related field; MBA preferred. 5+ years in legal analytics, insurance claims, or product strategy. Familiarity with JTBD frameworks and persona-based strategy development. Experience with litigation data, court dockets, and legal document processing. Understanding of casualty claims, reserving, and systemic litigation risks. Familiarity with GenAI applications and data enrichment workflows. Strong analytical skills, including experience with ROI modelling and market analysis. Excellent communication and collaboration skills across cross-functional teams. Experience in build/buy/partner evaluations and strategic planning processes. The Department The Casualty Product Strategy Team plays a pivotal role in shaping Moody's next-generation casualty insurance solutions. Working across underwriting, exposure management and modelling, and litigation tracking and data strategy, the team translates market strategy into actionable product plans that drive innovation, customer value, and commercial success. By defining customer problems, articulating value propositions, and coordinating high-level solution design, the team ensures Moody's offerings are aligned to client needs and market dynamics. The team partners closely with product management, engineering, modelling, and commercial stakeholders to deliver scalable solutions that support underwriting decision-making, portfolio analytics, and claims intelligence. This team is central to enabling the wider casualty organisation to meet its strategic objectives-accelerating roadmap delivery, informing pricing and packaging, supporting go-to-market execution, and driving adoption of Moody's Intelligent Risk Platform.
Role Overview As Director/Associate Director of Product Strategy for Litigation Tracking, you will lead the development of a comprehensive system for tracking casualty-relevant lawsuits. You'll also own the data strategy for enrichment, integration, and quality feedback loops across product domains, working closely with product management, Customer success, development and commercial teams to define value propositions, pricing strategies, and market positioning. This role combines legal data expertise with strategic product development. This role is ideal for someone who thrives on translating market insights into actionable product strategies and enjoys collaborating across functions to drive innovation and growth Responsibilities Develop and execute product strategy for litigation tracking across casualty and financial lines by identifying and prioritising customer problems using the jobs-to-be-done (JTBD) framework. Define solution features such as structured litigation data, GenAI-powered research assistant, and integration with pricing, reserving, and exposure management workflows, and translate litigation workflows into MVP requirements in collaboration with engineering, legal, and data teams. Support roadmap development for expansion of litigation tracking across jurisdictions and casualty lines, including mass litigation, systemic events, and idiosyncratic claims. Manage data enrichment strategy, including name matching, firmographic tagging, and integration with Orbis and IRP to support litigation analytics and downstream product use cases. Collaborate with engineering, modelling, and data estate teams to deliver scalable litigation tracking solutions that align with Moody's long-term growth goals. Engage directly with claims managers, underwriters, actuaries, and legal stakeholders to validate workflows, prototypes, and product-market fit. Lead customer validation efforts with claims managers, underwriters, actuaries, and legal stakeholders to validate workflows, prototypes, product-market fit and refine roadmap priorities. Support Proof of concepts as part of marketing testing Support build/buy/partner analysis to evaluate litigation data sourcing strategies and provide input into partnership decisions. Analyse market trends, regulatory developments, and competitive dynamics to inform product positioning and roadmap priorities. Prepare business cases and strategic plans for litigation-focused product initiatives, translating insights into actionable proposals for senior leadership. Support development of annual sales forecasts, performance tracking frameworks, and strategic KPIs to measure product success and guide investment decisions. Contribute to pricing and packaging strategies based on litigation tracking use cases, customer appetite, and data value. Support product education and sales enablement efforts through internal briefings, demos, global offsites, and GTM content to ensure cross-functional alignment. Monitor execution of litigation tracking product strategy across internal departments and ensure delivery against strategic objectives and governance frameworks. Qualifications Bachelor's degree in business, marketing, or related field; MBA preferred. 5+ years in legal analytics, insurance claims, or product strategy. Familiarity with JTBD frameworks and persona-based strategy development. Experience with litigation data, court dockets, and legal document processing. Understanding of casualty claims, reserving, and systemic litigation risks. Familiarity with GenAI applications and data enrichment workflows. Strong analytical skills, including experience with ROI modelling and market analysis. Excellent communication and collaboration skills across cross-functional teams. Experience in build/buy/partner evaluations and strategic planning processes. The Department The Casualty Product Strategy Team plays a pivotal role in shaping Moody's next-generation casualty insurance solutions. Working across underwriting, exposure management and modelling, and litigation tracking and data strategy, the team translates market strategy into actionable product plans that drive innovation, customer value, and commercial success. By defining customer problems, articulating value propositions, and coordinating high-level solution design, the team ensures Moody's offerings are aligned to client needs and market dynamics. The team partners closely with product management, engineering, modelling, and commercial stakeholders to deliver scalable solutions that support underwriting decision-making, portfolio analytics, and claims intelligence. This team is central to enabling the wider casualty organisation to meet its strategic objectives-accelerating roadmap delivery, informing pricing and packaging, supporting go-to-market execution, and driving adoption of Moody's Intelligent Risk Platform.
Oct 05, 2025
Full time
Role Overview As Director/Associate Director of Product Strategy for Litigation Tracking, you will lead the development of a comprehensive system for tracking casualty-relevant lawsuits. You'll also own the data strategy for enrichment, integration, and quality feedback loops across product domains, working closely with product management, Customer success, development and commercial teams to define value propositions, pricing strategies, and market positioning. This role combines legal data expertise with strategic product development. This role is ideal for someone who thrives on translating market insights into actionable product strategies and enjoys collaborating across functions to drive innovation and growth Responsibilities Develop and execute product strategy for litigation tracking across casualty and financial lines by identifying and prioritising customer problems using the jobs-to-be-done (JTBD) framework. Define solution features such as structured litigation data, GenAI-powered research assistant, and integration with pricing, reserving, and exposure management workflows, and translate litigation workflows into MVP requirements in collaboration with engineering, legal, and data teams. Support roadmap development for expansion of litigation tracking across jurisdictions and casualty lines, including mass litigation, systemic events, and idiosyncratic claims. Manage data enrichment strategy, including name matching, firmographic tagging, and integration with Orbis and IRP to support litigation analytics and downstream product use cases. Collaborate with engineering, modelling, and data estate teams to deliver scalable litigation tracking solutions that align with Moody's long-term growth goals. Engage directly with claims managers, underwriters, actuaries, and legal stakeholders to validate workflows, prototypes, and product-market fit. Lead customer validation efforts with claims managers, underwriters, actuaries, and legal stakeholders to validate workflows, prototypes, product-market fit and refine roadmap priorities. Support Proof of concepts as part of marketing testing Support build/buy/partner analysis to evaluate litigation data sourcing strategies and provide input into partnership decisions. Analyse market trends, regulatory developments, and competitive dynamics to inform product positioning and roadmap priorities. Prepare business cases and strategic plans for litigation-focused product initiatives, translating insights into actionable proposals for senior leadership. Support development of annual sales forecasts, performance tracking frameworks, and strategic KPIs to measure product success and guide investment decisions. Contribute to pricing and packaging strategies based on litigation tracking use cases, customer appetite, and data value. Support product education and sales enablement efforts through internal briefings, demos, global offsites, and GTM content to ensure cross-functional alignment. Monitor execution of litigation tracking product strategy across internal departments and ensure delivery against strategic objectives and governance frameworks. Qualifications Bachelor's degree in business, marketing, or related field; MBA preferred. 5+ years in legal analytics, insurance claims, or product strategy. Familiarity with JTBD frameworks and persona-based strategy development. Experience with litigation data, court dockets, and legal document processing. Understanding of casualty claims, reserving, and systemic litigation risks. Familiarity with GenAI applications and data enrichment workflows. Strong analytical skills, including experience with ROI modelling and market analysis. Excellent communication and collaboration skills across cross-functional teams. Experience in build/buy/partner evaluations and strategic planning processes. The Department The Casualty Product Strategy Team plays a pivotal role in shaping Moody's next-generation casualty insurance solutions. Working across underwriting, exposure management and modelling, and litigation tracking and data strategy, the team translates market strategy into actionable product plans that drive innovation, customer value, and commercial success. By defining customer problems, articulating value propositions, and coordinating high-level solution design, the team ensures Moody's offerings are aligned to client needs and market dynamics. The team partners closely with product management, engineering, modelling, and commercial stakeholders to deliver scalable solutions that support underwriting decision-making, portfolio analytics, and claims intelligence. This team is central to enabling the wider casualty organisation to meet its strategic objectives-accelerating roadmap delivery, informing pricing and packaging, supporting go-to-market execution, and driving adoption of Moody's Intelligent Risk Platform.
About this role Great writing, for everyone. It's our vision for WRITER, and our customers' vision for their teams. We're looking for a Strategic Customer Success Manager whose top priority is helping our Fortune 50-100 customers succeed with WRITER. Our Product is adopted across an organization, so we need someone who's comfortable in a complex customer relationship environment navigating many relationships, project managing deliverables and driving value across their business. As our Strategic Customer Success Manager, you'll be on the ground-floor helping us build processes for onboarding, adoption, and retention. Our NRR is %, and GRR is %, so you'll be starting from a great foundation. You'll be reporting to the Director of Customer Success and be working very closely with our other Customer Success Managers in building a world-class CS org. Your responsibilities Act as the single point-person for customers; creating, owning and driving their overall success plan Develop expertise as an advisor of best practices in developing on-brand content at scale Meticulously project manage programs that will help customers drive adoption, business value and renew usage of WRITER Own the full customer renewal process, including forecasting, negotiating, and proposal creating. Be accountable to gross and net dollar retention rate targets for your customers Work collaboratively with Sales and introduce opportunities for revenue growth, cross-sell and upsell Develop new and existing relationships across your customers to ensure we've strengthened our partnership and created new advocates across the customer's organization Produce and then "processify" decks, Looms, and emails that help your customers onboard, adopt, and renew usage of WRITER at scale Collect and share insights that help Product identify both scalable and unscalable ways to educate and activate the user base on the product Analyze product usage data to provide deeper insights to customer champions, and smarter understanding of customer adoption and value opportunities Is this you? 7+ years in a CSM role focused on Fortune 50-100 accounts Experience delivering high-touch, white-glove service to large, key accounts Experience carrying and regularly exceeding a GRR and NRR target, including full ownership of the Renewal Experience in deepening adoption within a team as well as introducing a product across many teams in an organization Experience managing and building relationships across multiple stakeholder levels, including C-Level Experience in the art of change management. You know how to motivate, unblock and overcome barriers to large, transformational change An ability to make the complex simple Knowledge of editorial processes or working with content marketing, technical writing or UX teams a real plus Experience managing or owning large-scale deployments is a real plus And: Proactive communication skills, both sync and async Intrinsically motivated: you set the highest possible bar for what you build, write, ship Incredibly curious and an active listener A great presenter A genuine leader A connection to our mission of Great writing for everyone A natural affinity to our values of Connect, Challenge, Own Benefits & perks (UK full-time employees): Generous PTO, plus company holidays Comprehensive medical and dental insurance Paid parental leave for all parents (12 weeks) Fertility and family planning support Early-detection cancer testing Competitive pension scheme and company contribution Annual work-life stipends for: Home office setup, cell phone, internet Wellness stipend for gym, massage/chiropractor, personal training, etc. Learning and development stipend Company-wide off-sites and team off-sites Competitive compensation and company stock options
Oct 05, 2025
Full time
About this role Great writing, for everyone. It's our vision for WRITER, and our customers' vision for their teams. We're looking for a Strategic Customer Success Manager whose top priority is helping our Fortune 50-100 customers succeed with WRITER. Our Product is adopted across an organization, so we need someone who's comfortable in a complex customer relationship environment navigating many relationships, project managing deliverables and driving value across their business. As our Strategic Customer Success Manager, you'll be on the ground-floor helping us build processes for onboarding, adoption, and retention. Our NRR is %, and GRR is %, so you'll be starting from a great foundation. You'll be reporting to the Director of Customer Success and be working very closely with our other Customer Success Managers in building a world-class CS org. Your responsibilities Act as the single point-person for customers; creating, owning and driving their overall success plan Develop expertise as an advisor of best practices in developing on-brand content at scale Meticulously project manage programs that will help customers drive adoption, business value and renew usage of WRITER Own the full customer renewal process, including forecasting, negotiating, and proposal creating. Be accountable to gross and net dollar retention rate targets for your customers Work collaboratively with Sales and introduce opportunities for revenue growth, cross-sell and upsell Develop new and existing relationships across your customers to ensure we've strengthened our partnership and created new advocates across the customer's organization Produce and then "processify" decks, Looms, and emails that help your customers onboard, adopt, and renew usage of WRITER at scale Collect and share insights that help Product identify both scalable and unscalable ways to educate and activate the user base on the product Analyze product usage data to provide deeper insights to customer champions, and smarter understanding of customer adoption and value opportunities Is this you? 7+ years in a CSM role focused on Fortune 50-100 accounts Experience delivering high-touch, white-glove service to large, key accounts Experience carrying and regularly exceeding a GRR and NRR target, including full ownership of the Renewal Experience in deepening adoption within a team as well as introducing a product across many teams in an organization Experience managing and building relationships across multiple stakeholder levels, including C-Level Experience in the art of change management. You know how to motivate, unblock and overcome barriers to large, transformational change An ability to make the complex simple Knowledge of editorial processes or working with content marketing, technical writing or UX teams a real plus Experience managing or owning large-scale deployments is a real plus And: Proactive communication skills, both sync and async Intrinsically motivated: you set the highest possible bar for what you build, write, ship Incredibly curious and an active listener A great presenter A genuine leader A connection to our mission of Great writing for everyone A natural affinity to our values of Connect, Challenge, Own Benefits & perks (UK full-time employees): Generous PTO, plus company holidays Comprehensive medical and dental insurance Paid parental leave for all parents (12 weeks) Fertility and family planning support Early-detection cancer testing Competitive pension scheme and company contribution Annual work-life stipends for: Home office setup, cell phone, internet Wellness stipend for gym, massage/chiropractor, personal training, etc. Learning and development stipend Company-wide off-sites and team off-sites Competitive compensation and company stock options
Location: London PURPOSE OF THE ROLE We're supporting a leading City insurer in their search for a Senior Wordings Counsel for a 4-month FTC. You'll lead on drafting and reviewing insurance wordings and product documents across commercial and SME lines, ensuring clarity, compliance, and supporting underwriters with expert guidance. RESPONSIBILITIES Lead the design, technical content, and final production of insurance documentation including Policy Wordings, Evidence of Cover documents, Certificates of Insurance and Reinsurance, IPIDs, Proposal Forms, and promotional/marketing brochures Draft or approve documentation across a wide range of insurance products Provide expert advice and support to underwriters on all matters relating to policy wordings, ensuring adherence to internal protocols and best practice Maintain a comprehensive library of wordings for underwriter use Act as a key member of the Product Oversight Group, providing wordings advice and support for SME products Develop and maintain clear, concise wordings tailored to SME customers Build strong working relationships with underwriters, brokers, coverholders, and internal stakeholders Share market and regulatory guidance regarding policy wordings and exclusionary language with internal teams Support compliance, delegated authority, and underwriting management functions in drafting insurance-specific agreements and documents, including binding authority agreements Deliver training for staff on wordings and product-related matters when required QUALIFICATIONS & SKILLS Proven experience working in an underwriting, broking, or legal environment Strong knowledge of commercial and SME insurance products across multiple lines of business Understanding of regulatory product governance requirements relating to the creation and management of insurance products, including policy wordings and associated documentation Professional, customer-focused approach with a commitment to delivering positive customer outcomes Ability to work independently with minimal supervision Excellent written and verbal communication skills Capacity to contribute constructively to product design and specification for both new and existing business Strong organisational skills, with effective time management and administrative abilities Excellent interpersonal and negotiation skills If you have the relevant experience or know someone that does please contact us now on or email us at
Oct 05, 2025
Full time
Location: London PURPOSE OF THE ROLE We're supporting a leading City insurer in their search for a Senior Wordings Counsel for a 4-month FTC. You'll lead on drafting and reviewing insurance wordings and product documents across commercial and SME lines, ensuring clarity, compliance, and supporting underwriters with expert guidance. RESPONSIBILITIES Lead the design, technical content, and final production of insurance documentation including Policy Wordings, Evidence of Cover documents, Certificates of Insurance and Reinsurance, IPIDs, Proposal Forms, and promotional/marketing brochures Draft or approve documentation across a wide range of insurance products Provide expert advice and support to underwriters on all matters relating to policy wordings, ensuring adherence to internal protocols and best practice Maintain a comprehensive library of wordings for underwriter use Act as a key member of the Product Oversight Group, providing wordings advice and support for SME products Develop and maintain clear, concise wordings tailored to SME customers Build strong working relationships with underwriters, brokers, coverholders, and internal stakeholders Share market and regulatory guidance regarding policy wordings and exclusionary language with internal teams Support compliance, delegated authority, and underwriting management functions in drafting insurance-specific agreements and documents, including binding authority agreements Deliver training for staff on wordings and product-related matters when required QUALIFICATIONS & SKILLS Proven experience working in an underwriting, broking, or legal environment Strong knowledge of commercial and SME insurance products across multiple lines of business Understanding of regulatory product governance requirements relating to the creation and management of insurance products, including policy wordings and associated documentation Professional, customer-focused approach with a commitment to delivering positive customer outcomes Ability to work independently with minimal supervision Excellent written and verbal communication skills Capacity to contribute constructively to product design and specification for both new and existing business Strong organisational skills, with effective time management and administrative abilities Excellent interpersonal and negotiation skills If you have the relevant experience or know someone that does please contact us now on or email us at
This agency, repeatedly recognised by PR Week as a top tech PR company to watch, is looking for enthusiastic, creative and persuasive thinkers. The ideal candidate will have some transferable skills such as experience in writing or telephone-based sales or marketing. From cyber-security companies to a number of retail technology vendors, artificial intelligence to robotics and satellite communications clients, every day brings about different challenges. The agency was voted for story development in a survey by PR Week and is continuing to grow fast. They offer personalised training and development plans to ensure great progression prospects - many of the management level staff started as account executives at the company. Responsibilities: • Producing written content - first drafts for features content, press releases, byliners, briefing notes, as well as quarterly reporting and coverage • Client liaison - communicating on responsibilities such as features, 'news hijacking' and chasing up on approvals • Thinking outside the box - contributing ideas for content and spotting 'news hijacking' opportunities for clients • Keeping organised - Running editorial calendar and features pitching for clients, keeping target media lists up to date About You: • Have a genuine passion for tech • Keep up to date with the latest tech industry news (listen to the right Podcasts) • Be a great writer, communicator and team player • Feel confident handling multiple deadlines and projects simultaneously Benefits: 20 days holiday per year (plus 1 day for every year of service), plus: • Office closed between Christmas and New Year (doesn't come out of holiday allowance) • One late start or early finish every month or 3 days additional holiday per year • An early finish or late start on your birthday • Interest free travel loan • Flexible working within the parameters of 8am-7pm, standard day 9am-6pm • Contributory pension scheme where agency will match contributions up to and including 5% • Access to private healthcare + income replacement plan for long-term sickness • Recruitment bonus • Fun socials: Company-funded summer event - e.g. axe throwing, bubble football, speed-boat on the Thames. Company-funded Christmas party - often a Michelin Star restaurant. Drinks in the office every Friday.
Oct 04, 2025
Full time
This agency, repeatedly recognised by PR Week as a top tech PR company to watch, is looking for enthusiastic, creative and persuasive thinkers. The ideal candidate will have some transferable skills such as experience in writing or telephone-based sales or marketing. From cyber-security companies to a number of retail technology vendors, artificial intelligence to robotics and satellite communications clients, every day brings about different challenges. The agency was voted for story development in a survey by PR Week and is continuing to grow fast. They offer personalised training and development plans to ensure great progression prospects - many of the management level staff started as account executives at the company. Responsibilities: • Producing written content - first drafts for features content, press releases, byliners, briefing notes, as well as quarterly reporting and coverage • Client liaison - communicating on responsibilities such as features, 'news hijacking' and chasing up on approvals • Thinking outside the box - contributing ideas for content and spotting 'news hijacking' opportunities for clients • Keeping organised - Running editorial calendar and features pitching for clients, keeping target media lists up to date About You: • Have a genuine passion for tech • Keep up to date with the latest tech industry news (listen to the right Podcasts) • Be a great writer, communicator and team player • Feel confident handling multiple deadlines and projects simultaneously Benefits: 20 days holiday per year (plus 1 day for every year of service), plus: • Office closed between Christmas and New Year (doesn't come out of holiday allowance) • One late start or early finish every month or 3 days additional holiday per year • An early finish or late start on your birthday • Interest free travel loan • Flexible working within the parameters of 8am-7pm, standard day 9am-6pm • Contributory pension scheme where agency will match contributions up to and including 5% • Access to private healthcare + income replacement plan for long-term sickness • Recruitment bonus • Fun socials: Company-funded summer event - e.g. axe throwing, bubble football, speed-boat on the Thames. Company-funded Christmas party - often a Michelin Star restaurant. Drinks in the office every Friday.
Vercel gives developers the tools and cloud infrastructure to build, scale, and secure a faster, more personalized web. As the team behind v0, Next.js, and AI SDK, Vercel helps customers like Ramp, Supreme, PayPal, and Under Armour build for the AI-native web. Our mission is to enable the world to ship the best products. That starts with creating a place where everyone can do their best work. Whether you're building on our platform, supporting our customers, or shaping our story: You can just ship things. About the Role Vercel's is redefining how teams design, prototype, and ship with AI. As more of our business moves through sales-led and sales-assisted motions, we need a dedicated product marketer to arm our sales team with the positioning, stories, and assets that convert enterprise interest into deals. This role sits at the intersection of product, sales, and marketing - translating Vercel's value into language and tools that resonate with buyers, accelerate cycles, and close business. If you're based within a pre-determined commuting distance of one of our offices (SF, NY, London, or Berlin), the role includes in-office anchor days on Monday, Tuesday, and Friday. If you're located beyond that distance, the role is fully remote. For location-specific details, please connect with our recruiting team. What You Will Do Sales enablement and deal support Develop and maintain a library of sales-ready content: pitch decks, one-pagers, ROI calculators, competitive battlecards, and product demos tailored for enterprise buyers. Partner closely with sales and solutions engineering to refine messaging based on real deal feedback. Equip AEs and SEs with talk tracks, objection handling, and differentiated positioning Market and customer insight Watch the market, spot the gaps, and package the insights so sales can move deals faster. Build buyer personas and decision-making maps for Vercel's priority segments within the sales-assisted pipeline. Leverage win/loss analysis to continuously refine messaging and collateral. Launch and adoption support Collaborate with product on sales-facing launch plans for new product features, ensuring sales is enabled on day one. Create industry-specific solution briefs and use case narratives that speak to vertical buyer needs. Work with demand generation to ensure campaign messaging aligns with what resonates in sales cycles. Cross-functional leadership Be the go-to bridge between Vercel's product, marketing, and sales teams. Translate complex product capabilities into clear business outcomes for non-technical buyers. Partner with customer success to gather post-sale insights that feed back into sales enablement. About You 5+ years in Product Marketing, owning end to end product launches as well as competitive intelligence You've owned enterprise sales enablement and now how to equip your sales team to win Strategic thinker with a bias toward shipping - you know when to workshop and when to execute Strong writer and storyteller - especially when simplifying technical products for external audiences Collaborative, clear communicator who can be the bridge between marketing, product, and sales teams Prioritization at scale - there is no shortage of opportunities at Vercel. You know how to analyze options, where to focus your energy and move fast to have the highest level of impact Competitive compensation package, including equity. Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. Flexible Time Off. We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. Compensation and Location The San Francisco, CA base pay range for this role is $148,000 - $222,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location, and the total package includes benefits and equity-based compensation. Your recruiter can share more details during the hiring process. Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description. Apply and Next Steps Apply Now. Tell us why you'd be a good fit for the Senior Product Marketing Manager role. First Name Last Name Email Address Phone Number Resume Resume should be a PDF under 3.5MB. Are you currently based in any of these countries? Please note these are the only countries where we are accepting applications United States Germany United Kingdom Australia Netherlands Canada India Japan Other Will you require Visa Sponsorship now, or in the future? Yes No Do you live in one of the following states?Alabama, Alaska, Delaware, Kansas, Maine, Mississippi, Montana, Nebraska, New Mexico, North Dakota, South Dakota, West Virginia, or Wyoming. Yes No Do you have 5+ years of Enterprise Product Marketing experience? Please double-check all the information provided above. Ensuring accuracy is crucial, as any errors or omissions may impact the review of your application. I have reviewed and confirmed that all the information provided is accurate and complete. U.S. Standard Demographic Questions . At Vercel, we value belonging and believe in fostering an environment where a diversity of perspectives can thrive. As part of this commitment, we invite you to voluntarily provide demographic information. Your responses will be used (in aggregate only) to help us better understand the diversity of our applicants and identify areas of improvement in our recruitment and hiring process. This information will not be associated with your specific application and will not be disclosed to the hiring team or used in the hiring decision in any way. Individuals seeking employment are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation. Asking the below questions help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements. How would you describe your gender identity? (mark all that apply) Man Non-binary Woman I prefer to self-describe I don't wish to answer How would you describe your racial/ethnic background? (mark all that apply) Black or of African descent East Asian Hispanic, Latinx or of Spanish Origin Indigenous, American Indian or Alaska Native Middle Eastern or North African Native Hawaiian or Pacific Islander South Asian Southeast Asian White or European I prefer to self-describe I don't wish to answer How would you describe your sexual orientation? (mark all that apply) Asexual Bisexual and/or pansexual Gay Heterosexual Lesbian Queer I prefer to self-describe I don't wish to answer Do you identify as transgender? Yes No I prefer to self-describe I don't wish to answer Do you have a disability or chronic condition (physical, visual, auditory, cognitive, mental, emotional, or other) that substantially limits one or more of your major life activities, including mobility, communication (seeing, hearing, speaking), and learning? Yes No I prefer to self-describe I don't wish to answer Are you a veteran or active member of the United States Armed Forces? Yes, I am a veteran or active member No, I am not a veteran or active member I prefer to self-describe I don't wish to answer Optionally, include links to your social media profiles.
Oct 04, 2025
Full time
Vercel gives developers the tools and cloud infrastructure to build, scale, and secure a faster, more personalized web. As the team behind v0, Next.js, and AI SDK, Vercel helps customers like Ramp, Supreme, PayPal, and Under Armour build for the AI-native web. Our mission is to enable the world to ship the best products. That starts with creating a place where everyone can do their best work. Whether you're building on our platform, supporting our customers, or shaping our story: You can just ship things. About the Role Vercel's is redefining how teams design, prototype, and ship with AI. As more of our business moves through sales-led and sales-assisted motions, we need a dedicated product marketer to arm our sales team with the positioning, stories, and assets that convert enterprise interest into deals. This role sits at the intersection of product, sales, and marketing - translating Vercel's value into language and tools that resonate with buyers, accelerate cycles, and close business. If you're based within a pre-determined commuting distance of one of our offices (SF, NY, London, or Berlin), the role includes in-office anchor days on Monday, Tuesday, and Friday. If you're located beyond that distance, the role is fully remote. For location-specific details, please connect with our recruiting team. What You Will Do Sales enablement and deal support Develop and maintain a library of sales-ready content: pitch decks, one-pagers, ROI calculators, competitive battlecards, and product demos tailored for enterprise buyers. Partner closely with sales and solutions engineering to refine messaging based on real deal feedback. Equip AEs and SEs with talk tracks, objection handling, and differentiated positioning Market and customer insight Watch the market, spot the gaps, and package the insights so sales can move deals faster. Build buyer personas and decision-making maps for Vercel's priority segments within the sales-assisted pipeline. Leverage win/loss analysis to continuously refine messaging and collateral. Launch and adoption support Collaborate with product on sales-facing launch plans for new product features, ensuring sales is enabled on day one. Create industry-specific solution briefs and use case narratives that speak to vertical buyer needs. Work with demand generation to ensure campaign messaging aligns with what resonates in sales cycles. Cross-functional leadership Be the go-to bridge between Vercel's product, marketing, and sales teams. Translate complex product capabilities into clear business outcomes for non-technical buyers. Partner with customer success to gather post-sale insights that feed back into sales enablement. About You 5+ years in Product Marketing, owning end to end product launches as well as competitive intelligence You've owned enterprise sales enablement and now how to equip your sales team to win Strategic thinker with a bias toward shipping - you know when to workshop and when to execute Strong writer and storyteller - especially when simplifying technical products for external audiences Collaborative, clear communicator who can be the bridge between marketing, product, and sales teams Prioritization at scale - there is no shortage of opportunities at Vercel. You know how to analyze options, where to focus your energy and move fast to have the highest level of impact Competitive compensation package, including equity. Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. Flexible Time Off. We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. Compensation and Location The San Francisco, CA base pay range for this role is $148,000 - $222,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location, and the total package includes benefits and equity-based compensation. Your recruiter can share more details during the hiring process. Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description. Apply and Next Steps Apply Now. Tell us why you'd be a good fit for the Senior Product Marketing Manager role. First Name Last Name Email Address Phone Number Resume Resume should be a PDF under 3.5MB. Are you currently based in any of these countries? Please note these are the only countries where we are accepting applications United States Germany United Kingdom Australia Netherlands Canada India Japan Other Will you require Visa Sponsorship now, or in the future? Yes No Do you live in one of the following states?Alabama, Alaska, Delaware, Kansas, Maine, Mississippi, Montana, Nebraska, New Mexico, North Dakota, South Dakota, West Virginia, or Wyoming. Yes No Do you have 5+ years of Enterprise Product Marketing experience? Please double-check all the information provided above. Ensuring accuracy is crucial, as any errors or omissions may impact the review of your application. I have reviewed and confirmed that all the information provided is accurate and complete. U.S. Standard Demographic Questions . At Vercel, we value belonging and believe in fostering an environment where a diversity of perspectives can thrive. As part of this commitment, we invite you to voluntarily provide demographic information. Your responses will be used (in aggregate only) to help us better understand the diversity of our applicants and identify areas of improvement in our recruitment and hiring process. This information will not be associated with your specific application and will not be disclosed to the hiring team or used in the hiring decision in any way. Individuals seeking employment are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation. Asking the below questions help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements. How would you describe your gender identity? (mark all that apply) Man Non-binary Woman I prefer to self-describe I don't wish to answer How would you describe your racial/ethnic background? (mark all that apply) Black or of African descent East Asian Hispanic, Latinx or of Spanish Origin Indigenous, American Indian or Alaska Native Middle Eastern or North African Native Hawaiian or Pacific Islander South Asian Southeast Asian White or European I prefer to self-describe I don't wish to answer How would you describe your sexual orientation? (mark all that apply) Asexual Bisexual and/or pansexual Gay Heterosexual Lesbian Queer I prefer to self-describe I don't wish to answer Do you identify as transgender? Yes No I prefer to self-describe I don't wish to answer Do you have a disability or chronic condition (physical, visual, auditory, cognitive, mental, emotional, or other) that substantially limits one or more of your major life activities, including mobility, communication (seeing, hearing, speaking), and learning? Yes No I prefer to self-describe I don't wish to answer Are you a veteran or active member of the United States Armed Forces? Yes, I am a veteran or active member No, I am not a veteran or active member I prefer to self-describe I don't wish to answer Optionally, include links to your social media profiles.
Condé Nast is a global media company producing the highest quality content with a footprint of more than 1 billion consumers in 32 territories through print, digital, video and social platforms. The company's portfolio includes many of the world's most respected and influential media properties including Vogue, Vanity Fair, Glamour, Self, GQ, The New Yorker, Condé Nast Traveler/Traveller, Allure, AD, Bon Appétit and Wired, among others.# Job Description Location:London, GBCondé Nast is a global media company, home to iconic brands including and , among many others. We are headquartered in New York and London and operate in 32 markets worldwide, with a footprint of more than 1 billion consumers across print, digital, video and social platforms.Condé Nast thrives on collaboration, and our teams come together in the office four days a week (Monday - Thursday).We value diversity of background, views and cultures. We celebrate people for their personal qualities, skills and contributions, recognising the power our brands have to influence and shape culture. The Role We are looking for a Beauty Editor to lead beauty coverage.You will cover M&A activity, notable brands (emerging and established), key global markets and the product, consumer and marketing trends and strategic shifts driving the industry forward. You'll report to the Executive Americas Editor and work closely with the entire editorial team.The Beauty Editor will oversee the weekly Beauty Edit newsletter, represent the brand at beauty-focused events and work with our executive editors to commission freelance contributors. The ideal candidate will be a journalist with experience in digital editorial operations or business reporting with the ability to write about the beauty industry with authority for an informed professional audience. Lead the weekly Beauty Edit newsletter by planning content, compiling data and writing the editor's letter. Write a minimum of two stories a week on emerging trends in the beauty industry, pivoting to important breaking news as and when necessary. Regularly interview CEOs, CMOs, founders and high-profile executives of major beauty brands, startups and conglomerates. Write investigative, longer-format articles with a wide range of sources on broader industry topics. Build and maintain sources across the industry. Work closely with other editors and journalists, contributing a proactive and positive approach. Source images, video and charts to enhance our storytelling across the website and social platforms. Help build Vogue Business's coverage and profile with new formats and series. Host and build forums, podcasts and events with key industry figures. Collaborate with other members of the Vogue Business team for dual byline stories. Work across our other content pillars (fashion, sustainability, tech) when required. About you Track record of reporting for a professional or business audience. Comfortable working to tight deadlines in a dynamic digital newsroom. Knowledge of the beauty industry, including small brands, large luxury conglomerates, PRs and creative and marketing agencies. Passionate about investigating new products, brands and major players and tracking emerging industry trends. Ability to juggle next-day news stories alongside investigative, longer-format articles. Maintain a growing network of contacts, including C-level executives and freelance writers. Bring a global perspective with insights and networks that go beyond the UK industry. Experience working with digital tools, including CMS and newsletter platforms. Fluency in a second language is a plus.Please upload your CV and portfolio , which highlights why you'd love to take on this role and why you're a great match for what we're looking for.We value the time and effort behind every application. All submissions are reviewed by a member of our talent team - we don't use AI-assisted technology to review applications. 25 days holiday (plus bank holidays) and extra days of annual leave if you move house or want to volunteer. You'll have access to a competitive pension scheme, Bupa Private Healthcare, Season ticket loans and eye tests. We offer a range of tools to support your wellbeing, including core hours, 10 remote days (from home or a country with a Condé Nast office location), access to our Employee Assistance Programme, corporate gym membership and cycle to work scheme. We're a dog friendly office, plus you'll enjoy discounts and magazine subscriptions, keeping you up to date with all things Condé Nast. We encourage personal and professional growth through the Condé Nast Learning Hub where you'll find an extensive portfolio of learning courses and training, available in local languages. Our Employee Resource Groups provide a platform for employees to identify shared objectives, exchange ideas, and work on community priorities for our global workforce.If you are interested in this opportunity, please apply below, and we will review your application as soon as possible. You can update your resume or upload a cover letter at any time by accessing your candidate profile. Condé Nast is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, age, familial status and other legally protected characteristics. Condé Nast is a global media company home to iconic brands including Vogue, GQ, AD, Condé Nast Traveler, Vanity Fair, Wired, The New Yorker, Glamour, Allure, Bon Appétit, Self and many more. Headquartered in New York and London, the company produces award-winning journalism, content and entertainment for every platform today and operates in 32 markets worldwide including China, France, Germany, India, Italy, Japan, Mexico, Spain, the U.K. and U.S., and Taiwan.At Condé Nast we value diversity of background, views and cultures. We celebrate people for their personal qualities, their skills and contributions. And we recognize the power our brands have to influence and shape culture, catalyze action and help make our world a better place for all.For more information, please visit and for Twitter for Instagram.
Oct 03, 2025
Full time
Condé Nast is a global media company producing the highest quality content with a footprint of more than 1 billion consumers in 32 territories through print, digital, video and social platforms. The company's portfolio includes many of the world's most respected and influential media properties including Vogue, Vanity Fair, Glamour, Self, GQ, The New Yorker, Condé Nast Traveler/Traveller, Allure, AD, Bon Appétit and Wired, among others.# Job Description Location:London, GBCondé Nast is a global media company, home to iconic brands including and , among many others. We are headquartered in New York and London and operate in 32 markets worldwide, with a footprint of more than 1 billion consumers across print, digital, video and social platforms.Condé Nast thrives on collaboration, and our teams come together in the office four days a week (Monday - Thursday).We value diversity of background, views and cultures. We celebrate people for their personal qualities, skills and contributions, recognising the power our brands have to influence and shape culture. The Role We are looking for a Beauty Editor to lead beauty coverage.You will cover M&A activity, notable brands (emerging and established), key global markets and the product, consumer and marketing trends and strategic shifts driving the industry forward. You'll report to the Executive Americas Editor and work closely with the entire editorial team.The Beauty Editor will oversee the weekly Beauty Edit newsletter, represent the brand at beauty-focused events and work with our executive editors to commission freelance contributors. The ideal candidate will be a journalist with experience in digital editorial operations or business reporting with the ability to write about the beauty industry with authority for an informed professional audience. Lead the weekly Beauty Edit newsletter by planning content, compiling data and writing the editor's letter. Write a minimum of two stories a week on emerging trends in the beauty industry, pivoting to important breaking news as and when necessary. Regularly interview CEOs, CMOs, founders and high-profile executives of major beauty brands, startups and conglomerates. Write investigative, longer-format articles with a wide range of sources on broader industry topics. Build and maintain sources across the industry. Work closely with other editors and journalists, contributing a proactive and positive approach. Source images, video and charts to enhance our storytelling across the website and social platforms. Help build Vogue Business's coverage and profile with new formats and series. Host and build forums, podcasts and events with key industry figures. Collaborate with other members of the Vogue Business team for dual byline stories. Work across our other content pillars (fashion, sustainability, tech) when required. About you Track record of reporting for a professional or business audience. Comfortable working to tight deadlines in a dynamic digital newsroom. Knowledge of the beauty industry, including small brands, large luxury conglomerates, PRs and creative and marketing agencies. Passionate about investigating new products, brands and major players and tracking emerging industry trends. Ability to juggle next-day news stories alongside investigative, longer-format articles. Maintain a growing network of contacts, including C-level executives and freelance writers. Bring a global perspective with insights and networks that go beyond the UK industry. Experience working with digital tools, including CMS and newsletter platforms. Fluency in a second language is a plus.Please upload your CV and portfolio , which highlights why you'd love to take on this role and why you're a great match for what we're looking for.We value the time and effort behind every application. All submissions are reviewed by a member of our talent team - we don't use AI-assisted technology to review applications. 25 days holiday (plus bank holidays) and extra days of annual leave if you move house or want to volunteer. You'll have access to a competitive pension scheme, Bupa Private Healthcare, Season ticket loans and eye tests. We offer a range of tools to support your wellbeing, including core hours, 10 remote days (from home or a country with a Condé Nast office location), access to our Employee Assistance Programme, corporate gym membership and cycle to work scheme. We're a dog friendly office, plus you'll enjoy discounts and magazine subscriptions, keeping you up to date with all things Condé Nast. We encourage personal and professional growth through the Condé Nast Learning Hub where you'll find an extensive portfolio of learning courses and training, available in local languages. Our Employee Resource Groups provide a platform for employees to identify shared objectives, exchange ideas, and work on community priorities for our global workforce.If you are interested in this opportunity, please apply below, and we will review your application as soon as possible. You can update your resume or upload a cover letter at any time by accessing your candidate profile. Condé Nast is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, age, familial status and other legally protected characteristics. Condé Nast is a global media company home to iconic brands including Vogue, GQ, AD, Condé Nast Traveler, Vanity Fair, Wired, The New Yorker, Glamour, Allure, Bon Appétit, Self and many more. Headquartered in New York and London, the company produces award-winning journalism, content and entertainment for every platform today and operates in 32 markets worldwide including China, France, Germany, India, Italy, Japan, Mexico, Spain, the U.K. and U.S., and Taiwan.At Condé Nast we value diversity of background, views and cultures. We celebrate people for their personal qualities, their skills and contributions. And we recognize the power our brands have to influence and shape culture, catalyze action and help make our world a better place for all.For more information, please visit and for Twitter for Instagram.
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Specialist, Product Management Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Overview The European Optimisation team is looking for a highly motivated, self-starting Specialist to support our issuing customers engagements to unlock the latent revenue that exists within their existing consumer card programmes. To be successful you will need to establish and maintain internal contacts across our customer facing teams to identify and project manage the implementation of successful strategies, utilising internal tools to produce relevant evidence and content. The ideal candidate is passionate about performance management, highly motivated, intellectually curious, analytical, and possesses a collegiate mindset to be able to work closely with others. This role offers exposure to senior stakeholders, opportunities to lead strategic initiatives, and a platform to develop thought leadership in the consumer card space. Role In this predominantly internal-facing position, you will: • Partner with our internal stakeholders to identify and present optimisation opportunities, and track progress • Provide strategic ideas/thinking to internal teams by synthesising insights and advising on performance related decision-making. • Assist in the construct of evidence based areas of focus at customer specific level and build/deliver solutions. • Establish and maintain relationships across both our regional and global teams and to be the focal point for all optimisation based questions and content requests • Be comfortable working with Microsoft Office tools, such as Excel and PowerPoint, to create, manipulate and interpret data and present findings in a clear and unambiguous manner for the mutual benefit of internal teams and external customers • Have a project management mindset for taking ideas from initiation, through customer engagement, into execution/delivery and the systemic measurement of any uplift in performance • Take responsibility for being the subject matter expert and main contact point across the Europe region. All About You The ideal candidate for this position should: • Have an inquisitive and curious mindset to question and challenge more senior individuals to ensure the best approach is being taken • Be confident in speaking up in front of peers and seniors and adding a well thought-through opinion to back up any hypothesis or change in strategy • Have experience of dealing with customers and consider their need for a simplistic way of being more successful and profitable • Have a collegiate mindset to include those around you to supplement your skills and areas of responsibilities to be able to present the best customer facing solutions to meet their needs • Be confident extracting, manipulating and dealing with data to be able to support a strategic story and hypothesis • Be skilled at explaining technical problems succinctly and clearly • Be a strong, confident, and exacting writer and speaker, able to communicate effectively to a wide variety of stakeholders • Always look for potential solutions to solve problems • Have a strong aptitude when working with the full suite of Microsoft Office products and tools • Be curious, open to fresh ideas and new approaches to accelerate success Corporate Security Responsibility Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must: • Abide by Mastercard's security policies and practices; • Ensure the confidentiality and integrity of the information being accessed; • Report any suspected information security violation or breach, and • Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Oct 01, 2025
Full time
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Specialist, Product Management Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Overview The European Optimisation team is looking for a highly motivated, self-starting Specialist to support our issuing customers engagements to unlock the latent revenue that exists within their existing consumer card programmes. To be successful you will need to establish and maintain internal contacts across our customer facing teams to identify and project manage the implementation of successful strategies, utilising internal tools to produce relevant evidence and content. The ideal candidate is passionate about performance management, highly motivated, intellectually curious, analytical, and possesses a collegiate mindset to be able to work closely with others. This role offers exposure to senior stakeholders, opportunities to lead strategic initiatives, and a platform to develop thought leadership in the consumer card space. Role In this predominantly internal-facing position, you will: • Partner with our internal stakeholders to identify and present optimisation opportunities, and track progress • Provide strategic ideas/thinking to internal teams by synthesising insights and advising on performance related decision-making. • Assist in the construct of evidence based areas of focus at customer specific level and build/deliver solutions. • Establish and maintain relationships across both our regional and global teams and to be the focal point for all optimisation based questions and content requests • Be comfortable working with Microsoft Office tools, such as Excel and PowerPoint, to create, manipulate and interpret data and present findings in a clear and unambiguous manner for the mutual benefit of internal teams and external customers • Have a project management mindset for taking ideas from initiation, through customer engagement, into execution/delivery and the systemic measurement of any uplift in performance • Take responsibility for being the subject matter expert and main contact point across the Europe region. All About You The ideal candidate for this position should: • Have an inquisitive and curious mindset to question and challenge more senior individuals to ensure the best approach is being taken • Be confident in speaking up in front of peers and seniors and adding a well thought-through opinion to back up any hypothesis or change in strategy • Have experience of dealing with customers and consider their need for a simplistic way of being more successful and profitable • Have a collegiate mindset to include those around you to supplement your skills and areas of responsibilities to be able to present the best customer facing solutions to meet their needs • Be confident extracting, manipulating and dealing with data to be able to support a strategic story and hypothesis • Be skilled at explaining technical problems succinctly and clearly • Be a strong, confident, and exacting writer and speaker, able to communicate effectively to a wide variety of stakeholders • Always look for potential solutions to solve problems • Have a strong aptitude when working with the full suite of Microsoft Office products and tools • Be curious, open to fresh ideas and new approaches to accelerate success Corporate Security Responsibility Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must: • Abide by Mastercard's security policies and practices; • Ensure the confidentiality and integrity of the information being accessed; • Report any suspected information security violation or breach, and • Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Sr Content Developer, 9 months Fixed Term Contract, Content Operations and Strategy COS Job ID: Amazon Ireland Support Services Limited - A94 9 months fixed term contract. The Content Operations and Strategy COS team develops high-quality, user-centered content for the companies and individuals who sell goods and services through the Amazon selling platform. Amazon strives to be Earth's most customer-centric company, where people can buy virtually anything online. Amazon selling partners play a key role by greatly expanding the selection available to shoppers. As a technical writer with COS, you will follow our style guides to create clear and concise information to help Amazon selling partners succeed. You will collaborate with fellow writers and internal business partners (such as program managers, UI designers, and software development engineers) to develop strategy and content. You will participate in content management efforts, process development, and quality governance in support of team success, while also working independently on multiple projects. With new programs, products, and strategies being developed and launched all the time, the opportunities for imaginative and innovative thinking and content strategy are endless. Join us today! Key job responsibilities As a Sr Content Developer with COS, you will follow our style guides to create clear and concise information to help Amazon selling partners succeed. You will collaborate with fellow writers and internal business partners (such as program managers, UI designers, and software development engineers) to develop strategy and content. You will participate in content management efforts, process development, and quality governance in support of team success, while also working independently on multiple projects. With new programs, products, and strategies being developed and launched all the time, the opportunities for imaginative and innovative thinking and content strategy are endless. Join us today! The successful candidate will exhibit: • Excellent skills in writing about complex technical and business subjects to a variety of audiences • Proven experience of technical editing/writing in a similar role • Ability to be self-directed and effective working independently, yet equally comfortable contributing in a global team environment • Ability to interact with different business groups and scope documentation assignments. • Precise documentation, clear communication skills with fluency in written US English • Ability to work with a global, diverse team. • Experience working with product and UI designers and writing UI text • Experience creating content for translation and localization; ability to speak or read other languages a plus • Experience with content management systems, content tools, and SEO About the team The Content Operations and Strategy COS team develops high-quality, user-centered content for the companies and individuals who sell goods and services through the Amazon selling platform. Amazon strives to be Earth's most customer-centric company, where people can buy virtually anything online. Amazon selling partners play a key role by greatly expanding the selection available to shoppers. BASIC QUALIFICATIONS • Bachelor's Degree in English Literature or Technical Writing, or related field • Extensive experience as a technical writer, editor, or content strategist, with the ability to use both data-driven and user-centric approaches • Strong editorial background with excellent written and verbal communication skills • Experience managing content projects of varying complexity, content review and localization • Sound experience with a markup language such as HTML or XML • Ability to solve problems and work in ambiguous environments • Working knowledge of Darwin Information Typing Architecture (DITA) PREFERRED QUALIFICATIONS • Master's degree in English Literature or Technical Writing, or related field • Ability to work with a global, diverse team • Experience with Content Management Systems (CMS) • Experience working with product and UI designers and writing UI text • Experience working as part of a global team supporting multiple languages • Experience creating content for translation and localization; ability to speak or read other languages a plus • Strong attention to detail and organizational skills • Project management experience. Ability to execute content projects, prioritize, and meet deadlines. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Oct 01, 2025
Full time
Sr Content Developer, 9 months Fixed Term Contract, Content Operations and Strategy COS Job ID: Amazon Ireland Support Services Limited - A94 9 months fixed term contract. The Content Operations and Strategy COS team develops high-quality, user-centered content for the companies and individuals who sell goods and services through the Amazon selling platform. Amazon strives to be Earth's most customer-centric company, where people can buy virtually anything online. Amazon selling partners play a key role by greatly expanding the selection available to shoppers. As a technical writer with COS, you will follow our style guides to create clear and concise information to help Amazon selling partners succeed. You will collaborate with fellow writers and internal business partners (such as program managers, UI designers, and software development engineers) to develop strategy and content. You will participate in content management efforts, process development, and quality governance in support of team success, while also working independently on multiple projects. With new programs, products, and strategies being developed and launched all the time, the opportunities for imaginative and innovative thinking and content strategy are endless. Join us today! Key job responsibilities As a Sr Content Developer with COS, you will follow our style guides to create clear and concise information to help Amazon selling partners succeed. You will collaborate with fellow writers and internal business partners (such as program managers, UI designers, and software development engineers) to develop strategy and content. You will participate in content management efforts, process development, and quality governance in support of team success, while also working independently on multiple projects. With new programs, products, and strategies being developed and launched all the time, the opportunities for imaginative and innovative thinking and content strategy are endless. Join us today! The successful candidate will exhibit: • Excellent skills in writing about complex technical and business subjects to a variety of audiences • Proven experience of technical editing/writing in a similar role • Ability to be self-directed and effective working independently, yet equally comfortable contributing in a global team environment • Ability to interact with different business groups and scope documentation assignments. • Precise documentation, clear communication skills with fluency in written US English • Ability to work with a global, diverse team. • Experience working with product and UI designers and writing UI text • Experience creating content for translation and localization; ability to speak or read other languages a plus • Experience with content management systems, content tools, and SEO About the team The Content Operations and Strategy COS team develops high-quality, user-centered content for the companies and individuals who sell goods and services through the Amazon selling platform. Amazon strives to be Earth's most customer-centric company, where people can buy virtually anything online. Amazon selling partners play a key role by greatly expanding the selection available to shoppers. BASIC QUALIFICATIONS • Bachelor's Degree in English Literature or Technical Writing, or related field • Extensive experience as a technical writer, editor, or content strategist, with the ability to use both data-driven and user-centric approaches • Strong editorial background with excellent written and verbal communication skills • Experience managing content projects of varying complexity, content review and localization • Sound experience with a markup language such as HTML or XML • Ability to solve problems and work in ambiguous environments • Working knowledge of Darwin Information Typing Architecture (DITA) PREFERRED QUALIFICATIONS • Master's degree in English Literature or Technical Writing, or related field • Ability to work with a global, diverse team • Experience with Content Management Systems (CMS) • Experience working with product and UI designers and writing UI text • Experience working as part of a global team supporting multiple languages • Experience creating content for translation and localization; ability to speak or read other languages a plus • Strong attention to detail and organizational skills • Project management experience. Ability to execute content projects, prioritize, and meet deadlines. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
New position within technical and marketing teams for an experienced technical writer £35,000 to £50,000 DoE + Benefits; Surrey (onsite only) This established engineering software and modelling company have typically given responsibility within their technical team for all documentation. However, with a recent reorganisation, they have decided to recruit for a dedicated Technical Writer to take charge of all their documentation processes including quality control and standardisation of company guidelines. The focus will be to continue developing and maintaining technical documentation for their software suite, but will also cover product guides, training materials, release notes and marketing brochures. The role is fully based onsite, as this person will be embedded within the technical team (sitting alongside software developers and scientists). Explicit engineering sector experience is not needed, but a familiarity and comfort with technical jargon combined with a high-level command of business English is expected. (Note, you will not need to produce content, but you would need to be able to parse, edit and format the content accordingly.) Requirements: Bachelor s degree and experience within technical software development. Demonstrable experience as technical writer or having significant technical writing responsibilities which includes a wide range of technical documentation production and maintenance Competency of modern documentation tools such as Flare. Excellent communication skills which should include demonstrable written English skills for technical documentation. The role is fully onsite at their refurbished offices. Parking is available if required. On offer is an excellent remunerations package including benefits. PLEASE PROVIDE A PORTFOLIO LINK OF YOUR WORK. Another top job from ECM, the high-tech recruitment experts. Please apply (quoting ref: CV27422 ) only if you are eligible to live and work in the UK. By submitting your details you certify that the information you provide is accurate.
Oct 01, 2025
Full time
New position within technical and marketing teams for an experienced technical writer £35,000 to £50,000 DoE + Benefits; Surrey (onsite only) This established engineering software and modelling company have typically given responsibility within their technical team for all documentation. However, with a recent reorganisation, they have decided to recruit for a dedicated Technical Writer to take charge of all their documentation processes including quality control and standardisation of company guidelines. The focus will be to continue developing and maintaining technical documentation for their software suite, but will also cover product guides, training materials, release notes and marketing brochures. The role is fully based onsite, as this person will be embedded within the technical team (sitting alongside software developers and scientists). Explicit engineering sector experience is not needed, but a familiarity and comfort with technical jargon combined with a high-level command of business English is expected. (Note, you will not need to produce content, but you would need to be able to parse, edit and format the content accordingly.) Requirements: Bachelor s degree and experience within technical software development. Demonstrable experience as technical writer or having significant technical writing responsibilities which includes a wide range of technical documentation production and maintenance Competency of modern documentation tools such as Flare. Excellent communication skills which should include demonstrable written English skills for technical documentation. The role is fully onsite at their refurbished offices. Parking is available if required. On offer is an excellent remunerations package including benefits. PLEASE PROVIDE A PORTFOLIO LINK OF YOUR WORK. Another top job from ECM, the high-tech recruitment experts. Please apply (quoting ref: CV27422 ) only if you are eligible to live and work in the UK. By submitting your details you certify that the information you provide is accurate.
Join us as a Technical Writer The role of the technical writer is varied and requires interaction across many engineering and product teams, a typical day would include; Advocating for clients and end users to ensure that their needs are anticipated and can be served by Boxed documentation Creating, writing and editing technical API documentation as well as user manuals, software documentation, instructional guides and product guides Collaborating with feature teams to review and/or create draft documentation and revise existing documentation for accuracy, clarity, and adherence to industry standards Researching and gathering information from subject matter experts (e.g. Product Owners/Managers, architects etc), feature teams, and existing resources to ensure accuracy and comprehensiveness of documentation Collaborating with tech writers and content team to adhere to and maintain consistency with other Boxed content/channels Spending time with product owners, product managers, engineers, and architects to stay up-to-date with product updates, changes, and developments The skills you'll need Experience as a technical writer in a tech organisation, preparing documentation within end to end delivery/go-to-market processes Passion for creating great documentation that can serve a variety of end user personas and their respective learning objectives Solid understanding of technical concepts such as API specifications and the ability to grasp complex ideas quickly Excellent command over language, grammar, and technical writing conventions to convey complex information in a clear and concise manner, including translating technical jargon into user-friendly content Deep understanding of client and end user documentation needs for various personas, and the ability to represent their needs to internal teams to drive quality and comprehensive documentation Driven to continuously improve processes and ways of working whilst also maintaining the balance of delivering against immediate objectives Curious and self driven to learn how products or platform capabilities work Addition useful experience would include: Experience in software engineering, test engineering, dev ops favourable Experience of working with agile tool sets such as JIRA and confluence Knowledge of Financial Services as a sector and/or SAAS
Oct 01, 2025
Full time
Join us as a Technical Writer The role of the technical writer is varied and requires interaction across many engineering and product teams, a typical day would include; Advocating for clients and end users to ensure that their needs are anticipated and can be served by Boxed documentation Creating, writing and editing technical API documentation as well as user manuals, software documentation, instructional guides and product guides Collaborating with feature teams to review and/or create draft documentation and revise existing documentation for accuracy, clarity, and adherence to industry standards Researching and gathering information from subject matter experts (e.g. Product Owners/Managers, architects etc), feature teams, and existing resources to ensure accuracy and comprehensiveness of documentation Collaborating with tech writers and content team to adhere to and maintain consistency with other Boxed content/channels Spending time with product owners, product managers, engineers, and architects to stay up-to-date with product updates, changes, and developments The skills you'll need Experience as a technical writer in a tech organisation, preparing documentation within end to end delivery/go-to-market processes Passion for creating great documentation that can serve a variety of end user personas and their respective learning objectives Solid understanding of technical concepts such as API specifications and the ability to grasp complex ideas quickly Excellent command over language, grammar, and technical writing conventions to convey complex information in a clear and concise manner, including translating technical jargon into user-friendly content Deep understanding of client and end user documentation needs for various personas, and the ability to represent their needs to internal teams to drive quality and comprehensive documentation Driven to continuously improve processes and ways of working whilst also maintaining the balance of delivering against immediate objectives Curious and self driven to learn how products or platform capabilities work Addition useful experience would include: Experience in software engineering, test engineering, dev ops favourable Experience of working with agile tool sets such as JIRA and confluence Knowledge of Financial Services as a sector and/or SAAS
Join us as a Technical Writer The role of the technical writer is varied and requires interaction across many engineering and product teams, a typical day would include; Advocating for clients and end users to ensure that their needs are anticipated and can be served by Boxed documentation Creating, writing and editing technical API documentation as well as user manuals, software documentation, instructional guides and product guides Collaborating with feature teams to review and/or create draft documentation and revise existing documentation for accuracy, clarity, and adherence to industry standards Researching and gathering information from subject matter experts (e.g. Product Owners/Managers, architects etc), feature teams, and existing resources to ensure accuracy and comprehensiveness of documentation Collaborating with tech writers and content team to adhere to and maintain consistency with other Boxed content/channels Spending time with product owners, product managers, engineers, and architects to stay up-to-date with product updates, changes, and developments The skills you'll need Experience as a technical writer in a tech organisation, preparing documentation within end to end delivery/go-to-market processes Passion for creating great documentation that can serve a variety of end user personas and their respective learning objectives Solid understanding of technical concepts such as API specifications and the ability to grasp complex ideas quickly Excellent command over language, grammar, and technical writing conventions to convey complex information in a clear and concise manner, including translating technical jargon into user-friendly content Deep understanding of client and end user documentation needs for various personas, and the ability to represent their needs to internal teams to drive quality and comprehensive documentation Driven to continuously improve processes and ways of working whilst also maintaining the balance of delivering against immediate objectives Curious and self driven to learn how products or platform capabilities work Addition useful experience would include: Experience in software engineering, test engineering, dev ops favourable Experience of working with agile tool sets such as JIRA and confluence Knowledge of Financial Services as a sector and/or SAAS
Oct 01, 2025
Full time
Join us as a Technical Writer The role of the technical writer is varied and requires interaction across many engineering and product teams, a typical day would include; Advocating for clients and end users to ensure that their needs are anticipated and can be served by Boxed documentation Creating, writing and editing technical API documentation as well as user manuals, software documentation, instructional guides and product guides Collaborating with feature teams to review and/or create draft documentation and revise existing documentation for accuracy, clarity, and adherence to industry standards Researching and gathering information from subject matter experts (e.g. Product Owners/Managers, architects etc), feature teams, and existing resources to ensure accuracy and comprehensiveness of documentation Collaborating with tech writers and content team to adhere to and maintain consistency with other Boxed content/channels Spending time with product owners, product managers, engineers, and architects to stay up-to-date with product updates, changes, and developments The skills you'll need Experience as a technical writer in a tech organisation, preparing documentation within end to end delivery/go-to-market processes Passion for creating great documentation that can serve a variety of end user personas and their respective learning objectives Solid understanding of technical concepts such as API specifications and the ability to grasp complex ideas quickly Excellent command over language, grammar, and technical writing conventions to convey complex information in a clear and concise manner, including translating technical jargon into user-friendly content Deep understanding of client and end user documentation needs for various personas, and the ability to represent their needs to internal teams to drive quality and comprehensive documentation Driven to continuously improve processes and ways of working whilst also maintaining the balance of delivering against immediate objectives Curious and self driven to learn how products or platform capabilities work Addition useful experience would include: Experience in software engineering, test engineering, dev ops favourable Experience of working with agile tool sets such as JIRA and confluence Knowledge of Financial Services as a sector and/or SAAS
Technical Copywriter 6-month contract £300 - £400 p/d Remote working 3 4 days per week Our client are a start-up broadband business, specialising in supplying gigabit-speed full fibre broadband to thousands of homes across the UK. They re currently in the midst of an exciting growth phase and require a Technical Copywriter to support on a range of projects. Job Purpose CX Comms Review and edit existing customer comms in Salesforce ensuring they are aligned with the brand, user-friendly, and up-to-date. Write engaging copy for new customer comms (e.g. service updates, product launches, customer journeys) as needed for both email and SMS. Support and maintain the crisis communication templates and support with creating urgent comms for the Customer Service team, ensuring tone, clarity, and consistency. Create social media captions and comment response templates. Provide copywriting support for adhoc projects and campaigns, ensuring messaging resonates with both internal stakeholders and external customers. Write paid advertising campaign and caption copy Work closely with the Content Specialist to draft and edit online blogs and ad hoc communications including letterheads. Experience Candidates must be confident using Microsoft products including Teams, Outlook and Sharepoint Experience in the telecoms industry or a similar sector Familiarity with Salesforce Knowledge of advertising compliance, including ASA guidelines While a background in telecommunications is preferred, it is not essential. Special Aptitudes Attention to detail. Precision in writing is key, you ensure your work is free of errors and accurately conveys the intended messaging Basic understanding of on-page SEO Adaptable, able to pivot writing style for different industries, products, and platforms Ability to manage deadlines and prioritise tasks effectively Key Competencies/behaviours Clear and effective communicator Strong writing skills A flair for writing and creativity For more information, please contact Scarlet Wilson.
Oct 01, 2025
Contractor
Technical Copywriter 6-month contract £300 - £400 p/d Remote working 3 4 days per week Our client are a start-up broadband business, specialising in supplying gigabit-speed full fibre broadband to thousands of homes across the UK. They re currently in the midst of an exciting growth phase and require a Technical Copywriter to support on a range of projects. Job Purpose CX Comms Review and edit existing customer comms in Salesforce ensuring they are aligned with the brand, user-friendly, and up-to-date. Write engaging copy for new customer comms (e.g. service updates, product launches, customer journeys) as needed for both email and SMS. Support and maintain the crisis communication templates and support with creating urgent comms for the Customer Service team, ensuring tone, clarity, and consistency. Create social media captions and comment response templates. Provide copywriting support for adhoc projects and campaigns, ensuring messaging resonates with both internal stakeholders and external customers. Write paid advertising campaign and caption copy Work closely with the Content Specialist to draft and edit online blogs and ad hoc communications including letterheads. Experience Candidates must be confident using Microsoft products including Teams, Outlook and Sharepoint Experience in the telecoms industry or a similar sector Familiarity with Salesforce Knowledge of advertising compliance, including ASA guidelines While a background in telecommunications is preferred, it is not essential. Special Aptitudes Attention to detail. Precision in writing is key, you ensure your work is free of errors and accurately conveys the intended messaging Basic understanding of on-page SEO Adaptable, able to pivot writing style for different industries, products, and platforms Ability to manage deadlines and prioritise tasks effectively Key Competencies/behaviours Clear and effective communicator Strong writing skills A flair for writing and creativity For more information, please contact Scarlet Wilson.
ACCOUNT MANAGER / PROJECT MANAGER - PRODUCTION ADVERTISING IPG Studios Digital Studio London (Hybrid, with regular on-site work at Bishopsgate and client offices) WHO WE ARE Who are we? It's simple really. We are a creative communications agency with the spirit and passion of a boutique and the rock-like support of the world's biggest advertising network. We explore strange new worlds, seek out new life forms and boldly go where no one has gone before in the dogged pursuit of compelling and impactful work which transforms the brands in our care.Working with us is a little like taking a journey into the unknown - with a massive safety net around you. We encourage an entrepreneurial approach in all that we do and believe that the best ideas can come from anyone - and anywhere. We'll give you the tools and the support you need to build your career and only ask that you bring us your passion, commitment, and energy to make a difference. YOUR ROLE The Account Manager / Project Manager will be part of an in-house team dedicated to one of the biggest FMCG companies in the world. This hybrid role blends project delivery excellence with client relationship management, ensuring campaigns run smoothly from briefing to execution while building trusted partnerships with key stakeholders.You will manage campaigns, production requests, and adaptation projects while acting as the day-to-day client contact. The role requires strong production knowledge, client-handling experience, and organisational skills to deliver work across multiple markets and formats. YOUR RESPONSIBILITIES Campaign & Project Management Manage and traffic workflow for a small creative team (designers, copywriters, art directors).Allocate and track campaigns, tactical projects, and production requests.Develop, monitor, and adjust timelines to ensure deadlines are met.Oversee budgets, track costs, and ensure financial accuracy on projects.Ensure projects are delivered on brief, on time, and to the highest standard. Client Management & Collaboration Act as the day-to-day client contact, managing expectations and ensuring smooth communication throughout projects.Build strong, service-driven relationships with clients, becoming a trusted partner.Confidently present work, timelines, and recommendations to clients.Gather and interpret client feedback, ensuring it is communicated clearly to the team.Consult with clients on best practices, workflows, and production solutions.Support senior account leads in client meetings, presentations, and strategic discussions. Workflow & Innovation Use project management tools (e.g. Asana) and internal systems to manage schedules and assets.Identify opportunities to improve workflow efficiency and collaboration.Manage outsourcing when required, overseeing vendor and partner relationships.Stay solution-oriented, adapting quickly to shifting priorities. Ways of Working Handle fast-paced work with tight deadlines and evolving requirements.Manage multiple projects simultaneously with precision and attention to detail.Ensure accurate project reporting, time-logging, and workload planning.Support a positive, collaborative, and service-minded studio culture. REQUIRED SKILLS Expertise Solid project/account management experience within a production agency or in-house creative team.Strong understanding of creative production workflows, trafficking, and delivery.Proven experience in client-facing roles, managing campaigns and building relationships.Experience coordinating international campaigns and transcreation projects.Strong budget and operational management skills. Technical Skills Familiarity with project management tools (Asana a bonus).Knowledge of production best practices across video, digital, and print.Comfortable with internal systems, scheduling tools, and asset management. Collaboration & Communication Excellent communication skills across teams, clients, and stakeholders.Strong presentation and negotiation skills.Experience collaborating with creative, operational, and agency partners.Ability to confidently represent the agency in client conversations. Mindset & Approach Highly organised, proactive, and adaptable.Comfortable working under pressure and managing multiple priorities.Service-minded with a positive, can-do attitude.Committed to fostering a collaborative, solutions-focused culture. Perks & Benefits Alongside the basics (holidays, pension, private medical etc.), we offer:Three 'Time Well Taken' days throughout the year where we switch off collectively.On-demand 1:1 mental health and coaching support through MyndUp (alongside a free Headspace membership)A hybrid working model: 3 days in the officeSubsidised on-site massages, manicures, haircuts-and a dog-friendly officeFree breakfast, snacks and drinks, plus rooftop 'Lounge Nights'Learning and development through SPARK(our internal L&D platform), LinkedIn Learning, as well as external opportunities with NABS, WACL and the IPA, amongst othersA tree planted in your name each year you're with usCycle to Work scheme, showers, and styling stationsDiscounts on food, entertainment, and financial services Our commitment to equal opportunities; For us diversity is a business imperative - one that must be embedded into every into every aspect of how we operate in order to drive success. Simply put, we believe an encouraging and inclusive environment makes sound business sense. As a globally integrated community that influences and shapes culture, it's vital that the talent mix in out agencies encompasses all dimensions of diversity, and that we demand the same of the people we work with. Conscious inclusion encompasses social, cultural and cognitive differences and cultivates an ethos of belonging and shared purpose. It is the integration of this philosophy that allows us to create meaningful experiences for our employees, drive better business practices with out vendors and clients, and ultimately lead with purpose. McCann is a disability confident committed employer and will guarantee an interview to any disabled candidate who meets the minimum criteria for this role, so please do let us know when you apply if you are eligible, along with any adjustments you may need to the recruitment process to enable you to perform at your best. For more information, please contact At Craft, we bring assets to life at speed and scale across languages, channels & cultures. We are a global, borderless network of over 1,300 creative makers and problemsolvers and our approach to content creation is informed by dataand powered by emerging production technology. Our work has earned awards and recognition at Cannes, the Effies, CLIOs and more.
Oct 01, 2025
Full time
ACCOUNT MANAGER / PROJECT MANAGER - PRODUCTION ADVERTISING IPG Studios Digital Studio London (Hybrid, with regular on-site work at Bishopsgate and client offices) WHO WE ARE Who are we? It's simple really. We are a creative communications agency with the spirit and passion of a boutique and the rock-like support of the world's biggest advertising network. We explore strange new worlds, seek out new life forms and boldly go where no one has gone before in the dogged pursuit of compelling and impactful work which transforms the brands in our care.Working with us is a little like taking a journey into the unknown - with a massive safety net around you. We encourage an entrepreneurial approach in all that we do and believe that the best ideas can come from anyone - and anywhere. We'll give you the tools and the support you need to build your career and only ask that you bring us your passion, commitment, and energy to make a difference. YOUR ROLE The Account Manager / Project Manager will be part of an in-house team dedicated to one of the biggest FMCG companies in the world. This hybrid role blends project delivery excellence with client relationship management, ensuring campaigns run smoothly from briefing to execution while building trusted partnerships with key stakeholders.You will manage campaigns, production requests, and adaptation projects while acting as the day-to-day client contact. The role requires strong production knowledge, client-handling experience, and organisational skills to deliver work across multiple markets and formats. YOUR RESPONSIBILITIES Campaign & Project Management Manage and traffic workflow for a small creative team (designers, copywriters, art directors).Allocate and track campaigns, tactical projects, and production requests.Develop, monitor, and adjust timelines to ensure deadlines are met.Oversee budgets, track costs, and ensure financial accuracy on projects.Ensure projects are delivered on brief, on time, and to the highest standard. Client Management & Collaboration Act as the day-to-day client contact, managing expectations and ensuring smooth communication throughout projects.Build strong, service-driven relationships with clients, becoming a trusted partner.Confidently present work, timelines, and recommendations to clients.Gather and interpret client feedback, ensuring it is communicated clearly to the team.Consult with clients on best practices, workflows, and production solutions.Support senior account leads in client meetings, presentations, and strategic discussions. Workflow & Innovation Use project management tools (e.g. Asana) and internal systems to manage schedules and assets.Identify opportunities to improve workflow efficiency and collaboration.Manage outsourcing when required, overseeing vendor and partner relationships.Stay solution-oriented, adapting quickly to shifting priorities. Ways of Working Handle fast-paced work with tight deadlines and evolving requirements.Manage multiple projects simultaneously with precision and attention to detail.Ensure accurate project reporting, time-logging, and workload planning.Support a positive, collaborative, and service-minded studio culture. REQUIRED SKILLS Expertise Solid project/account management experience within a production agency or in-house creative team.Strong understanding of creative production workflows, trafficking, and delivery.Proven experience in client-facing roles, managing campaigns and building relationships.Experience coordinating international campaigns and transcreation projects.Strong budget and operational management skills. Technical Skills Familiarity with project management tools (Asana a bonus).Knowledge of production best practices across video, digital, and print.Comfortable with internal systems, scheduling tools, and asset management. Collaboration & Communication Excellent communication skills across teams, clients, and stakeholders.Strong presentation and negotiation skills.Experience collaborating with creative, operational, and agency partners.Ability to confidently represent the agency in client conversations. Mindset & Approach Highly organised, proactive, and adaptable.Comfortable working under pressure and managing multiple priorities.Service-minded with a positive, can-do attitude.Committed to fostering a collaborative, solutions-focused culture. Perks & Benefits Alongside the basics (holidays, pension, private medical etc.), we offer:Three 'Time Well Taken' days throughout the year where we switch off collectively.On-demand 1:1 mental health and coaching support through MyndUp (alongside a free Headspace membership)A hybrid working model: 3 days in the officeSubsidised on-site massages, manicures, haircuts-and a dog-friendly officeFree breakfast, snacks and drinks, plus rooftop 'Lounge Nights'Learning and development through SPARK(our internal L&D platform), LinkedIn Learning, as well as external opportunities with NABS, WACL and the IPA, amongst othersA tree planted in your name each year you're with usCycle to Work scheme, showers, and styling stationsDiscounts on food, entertainment, and financial services Our commitment to equal opportunities; For us diversity is a business imperative - one that must be embedded into every into every aspect of how we operate in order to drive success. Simply put, we believe an encouraging and inclusive environment makes sound business sense. As a globally integrated community that influences and shapes culture, it's vital that the talent mix in out agencies encompasses all dimensions of diversity, and that we demand the same of the people we work with. Conscious inclusion encompasses social, cultural and cognitive differences and cultivates an ethos of belonging and shared purpose. It is the integration of this philosophy that allows us to create meaningful experiences for our employees, drive better business practices with out vendors and clients, and ultimately lead with purpose. McCann is a disability confident committed employer and will guarantee an interview to any disabled candidate who meets the minimum criteria for this role, so please do let us know when you apply if you are eligible, along with any adjustments you may need to the recruitment process to enable you to perform at your best. For more information, please contact At Craft, we bring assets to life at speed and scale across languages, channels & cultures. We are a global, borderless network of over 1,300 creative makers and problemsolvers and our approach to content creation is informed by dataand powered by emerging production technology. Our work has earned awards and recognition at Cannes, the Effies, CLIOs and more.
We have a unique opportunity for an incredibly talented and driven Creative Director to join our team in London, taking a leading role in the running of our adidas account globally and growth of the studio. This is a brand new role that's being created to support the Creative Partner in ensuring we maintain the extremely high level of creative and strategic direction as we broaden the studio's creative offering and output. We are looking for someone who can blend highly strategic understanding and cross-channel ideation, with beautiful and progressive narrative, visual direction, detail-orientated execution, agency leadership, project ownership and hands-on creation. It's a senior creative leadership role with a focus on best-in-class creative work, leading the team to deliver the very best output, but also playing a role in managing the studio alongside a team of incredible creatives. Working with our Creative Partner and our wider creative department, you will be responsible for overseeing everything from brand and campaign strategy, creative direction and concept development, copywriting, art direction, global high profile stills + film shoots, campaign post-production, editing and animation, music development, and visual design for adidas across the business. You'll be responsible for growing and mentoring your team of specialists to complement the growing needs of our global adidas clients, covering everything from the adidas by Stella McCartney collection campaigns, hype sneaker drops, innovation comms strategies with a focus on sustainable materials and circularity, to setting the visual language and art direction for their latest top-tier collaborations. Being a CD at CH.S is an end-to-end, top to bottom role, meaning you'll be in the fabric of absolutely everything across the project. That means doing everything from setting the global strategy and creative direction for the next big drop, or presenting creative to the very senior global leadership brand team, all the way down to setting creative deck layouts, checking and approving designs, copy and toolkits to ensure the highest level of creative standard across the board. CH.S is a fast-paced, high output creative environment with an amazing team and a high level of craft and creative expectation. We do a lot, we do it fast, but we have fun doing it. We push boundaries, challenge briefs, work with amazing global talent to create beautiful work, and we truly care about what we do. In order to be able to do the role you'll need to have a strong understanding of Gen Z and Millennial audiences, you'll have an appreciation for healthy & active living, you'll have an affinity for a broad range of creative industries including fashion and streetwear, music, image/film making and you'll possess a lot of current experience delivering global campaigns across social and digital channels. SELECTED CLIENTS We're lucky enough to work with a broad range of inspiring brands in varying sectors including adidas, Stella McCartney, Farfetch, Prada, Polaroid Originals and Diageo. CREATIVE RESPONSIBILITIES Own the creative and strategic direction of all adidas projects, in collaboration with other senior stakeholders and the Creative Partner. Lead by example and immerse yourself within the client's business so you can identify, understand and overcome commercial and internal challenges, inspiring and delivering the best and most progressive work possible, whilst still considering the holistic needs of the brand. Lead and collaborate with strategy & creative teams to develop considered and effective creative approaches based on current cultural insights and a good understanding of the consumer & brand. Be a creative and channel specialist - understand the roles, opportunities and production constraints of different content types across different channels. Run projects and pitches with minimal senior oversight - championing creative direction, intent and creative excellence whilst being aware of commercial pressures including resourcing, budget and profitability. Communicate and champion creative thinking and technical execution to clients throughout each project Oversee project teams to help them deliver their best work. Know when to step in, know when to step back. Own your accounts creatively and commercially, picking up work across the business where needed and be a detail-oriented senior when it comes to approving work. Answer briefs with great work as a solo creative, and a great leader. Get hands-on. Collaborate with the product leads to push briefs and projects through the agency. Understand how to brief craft specialists - designers or directors, for example - to deliver projects against your creative vision. Develop relationships and build a climate of trust, openness and respect. Possess highly advanced communication skills to effectively present a point of view, using logic, empathy, and fact to craft a compelling narrative. Represent CH.S by connecting with new talent, and inspiring the next generation of creatives. Be an excellent strategic and creative partner to our clients. Have fun, create beautiful work, and make a difference. MANAGEMENT RESPONSIBILITIES Accurately scope projects alongside project managers and producers, taking responsibility for delivering on time and within budget. Challenge briefs and strategies where necessary. Understand and contribute to the agency's business objectives, taking responsibility for helping deliver them and progressing the studio and CH.S brand. Understand how individual projects fit into wider strategic and business goals for the agency, and how to prioritise workflows accordingly Play an active role in helping Project Managers, Producers and Senior Leadership manage clients - balancing creative with production realism to set and manage expectations around projects. Be an ambassador for the studio both internally and externally Proactively bring solutions to business problems you identify to the senior management teams, and take responsibility for implementing them Work with the leadership team to develop, assess and implement initiatives that improve the work and culture of the company. REQUIREMENTS & EXPERTISE Fluent in English, both written and spoken. Extensive experience working at an Associate Creative Director or Creative Director level in a similar agency environment. Demonstrated creative success in leading collaborative multi-functional teams. Considerable experience of European and Global projects. Experience developing/leading client relationships. Proven track record generating new business. Exceptional information presentation (visual and written) experience. Experience in, and enthusiasm for, creating 360 campaigns from brief to delivery and beyond. Experience in side-by-side collaboration with Art Direction, Writers, Directors, Editor/ Animators, Design and UX teams and leaders. A strong track record in large-scale project planning, including accurate estimation of team and time. Expertise in Keynote, Adobe Creative Suite and Microsoft Office Full working knowledge of and experience in brand, campaign, social, and digital campaign development. Ability to juggle multiple projects and to delegate work efficiently. Ability to work independently and as a member of a team Excellent typography, layout and design skill. Excellent writing and presentation skills. QUALITIES & CHARACTERISTICS A confident self-starter and a highly motivated individual with a strong work ethic, willing to regularly go that extra mile to ensure we always deliver for our team and our clients. Understands the big picture and will always balance the needs of our people with the needs of the business. Strong attention to detail and ability to balance multiple workstreams, tasks, and deliverables. Ability to remain calm under pressure and bring clarity to fast-paced and at times fluid projects. A leader who assumes responsibility and enjoys being accountable for their work. Proven ability to creatively solve problems through negotiation, tact and diplomacy. An open-minded but critical thinker who is able to see opportunities as well as weigh their potential risks and rewards. Highly collaborative and transparent. You're not a sole contributor, but rather someone who will work with the team, where sharing knowledge and experience is second nature in order to grow together. You are never afraid to speak your mind, and are exceptionally clear when you do. You're empathetic and will ensure that your comments are always fair, considered and respectful. You will bring energy, passion and optimism to your role and will ensure that you and those around you are motivated and enjoy working together. SALARY Full-time role starting asap with a competitive salary and benefits package. CH.S is an equal opportunities employer. We are determined to create a diverse group at all levels of our company and we welcome all members of the community to apply for openings with us
Oct 01, 2025
Full time
We have a unique opportunity for an incredibly talented and driven Creative Director to join our team in London, taking a leading role in the running of our adidas account globally and growth of the studio. This is a brand new role that's being created to support the Creative Partner in ensuring we maintain the extremely high level of creative and strategic direction as we broaden the studio's creative offering and output. We are looking for someone who can blend highly strategic understanding and cross-channel ideation, with beautiful and progressive narrative, visual direction, detail-orientated execution, agency leadership, project ownership and hands-on creation. It's a senior creative leadership role with a focus on best-in-class creative work, leading the team to deliver the very best output, but also playing a role in managing the studio alongside a team of incredible creatives. Working with our Creative Partner and our wider creative department, you will be responsible for overseeing everything from brand and campaign strategy, creative direction and concept development, copywriting, art direction, global high profile stills + film shoots, campaign post-production, editing and animation, music development, and visual design for adidas across the business. You'll be responsible for growing and mentoring your team of specialists to complement the growing needs of our global adidas clients, covering everything from the adidas by Stella McCartney collection campaigns, hype sneaker drops, innovation comms strategies with a focus on sustainable materials and circularity, to setting the visual language and art direction for their latest top-tier collaborations. Being a CD at CH.S is an end-to-end, top to bottom role, meaning you'll be in the fabric of absolutely everything across the project. That means doing everything from setting the global strategy and creative direction for the next big drop, or presenting creative to the very senior global leadership brand team, all the way down to setting creative deck layouts, checking and approving designs, copy and toolkits to ensure the highest level of creative standard across the board. CH.S is a fast-paced, high output creative environment with an amazing team and a high level of craft and creative expectation. We do a lot, we do it fast, but we have fun doing it. We push boundaries, challenge briefs, work with amazing global talent to create beautiful work, and we truly care about what we do. In order to be able to do the role you'll need to have a strong understanding of Gen Z and Millennial audiences, you'll have an appreciation for healthy & active living, you'll have an affinity for a broad range of creative industries including fashion and streetwear, music, image/film making and you'll possess a lot of current experience delivering global campaigns across social and digital channels. SELECTED CLIENTS We're lucky enough to work with a broad range of inspiring brands in varying sectors including adidas, Stella McCartney, Farfetch, Prada, Polaroid Originals and Diageo. CREATIVE RESPONSIBILITIES Own the creative and strategic direction of all adidas projects, in collaboration with other senior stakeholders and the Creative Partner. Lead by example and immerse yourself within the client's business so you can identify, understand and overcome commercial and internal challenges, inspiring and delivering the best and most progressive work possible, whilst still considering the holistic needs of the brand. Lead and collaborate with strategy & creative teams to develop considered and effective creative approaches based on current cultural insights and a good understanding of the consumer & brand. Be a creative and channel specialist - understand the roles, opportunities and production constraints of different content types across different channels. Run projects and pitches with minimal senior oversight - championing creative direction, intent and creative excellence whilst being aware of commercial pressures including resourcing, budget and profitability. Communicate and champion creative thinking and technical execution to clients throughout each project Oversee project teams to help them deliver their best work. Know when to step in, know when to step back. Own your accounts creatively and commercially, picking up work across the business where needed and be a detail-oriented senior when it comes to approving work. Answer briefs with great work as a solo creative, and a great leader. Get hands-on. Collaborate with the product leads to push briefs and projects through the agency. Understand how to brief craft specialists - designers or directors, for example - to deliver projects against your creative vision. Develop relationships and build a climate of trust, openness and respect. Possess highly advanced communication skills to effectively present a point of view, using logic, empathy, and fact to craft a compelling narrative. Represent CH.S by connecting with new talent, and inspiring the next generation of creatives. Be an excellent strategic and creative partner to our clients. Have fun, create beautiful work, and make a difference. MANAGEMENT RESPONSIBILITIES Accurately scope projects alongside project managers and producers, taking responsibility for delivering on time and within budget. Challenge briefs and strategies where necessary. Understand and contribute to the agency's business objectives, taking responsibility for helping deliver them and progressing the studio and CH.S brand. Understand how individual projects fit into wider strategic and business goals for the agency, and how to prioritise workflows accordingly Play an active role in helping Project Managers, Producers and Senior Leadership manage clients - balancing creative with production realism to set and manage expectations around projects. Be an ambassador for the studio both internally and externally Proactively bring solutions to business problems you identify to the senior management teams, and take responsibility for implementing them Work with the leadership team to develop, assess and implement initiatives that improve the work and culture of the company. REQUIREMENTS & EXPERTISE Fluent in English, both written and spoken. Extensive experience working at an Associate Creative Director or Creative Director level in a similar agency environment. Demonstrated creative success in leading collaborative multi-functional teams. Considerable experience of European and Global projects. Experience developing/leading client relationships. Proven track record generating new business. Exceptional information presentation (visual and written) experience. Experience in, and enthusiasm for, creating 360 campaigns from brief to delivery and beyond. Experience in side-by-side collaboration with Art Direction, Writers, Directors, Editor/ Animators, Design and UX teams and leaders. A strong track record in large-scale project planning, including accurate estimation of team and time. Expertise in Keynote, Adobe Creative Suite and Microsoft Office Full working knowledge of and experience in brand, campaign, social, and digital campaign development. Ability to juggle multiple projects and to delegate work efficiently. Ability to work independently and as a member of a team Excellent typography, layout and design skill. Excellent writing and presentation skills. QUALITIES & CHARACTERISTICS A confident self-starter and a highly motivated individual with a strong work ethic, willing to regularly go that extra mile to ensure we always deliver for our team and our clients. Understands the big picture and will always balance the needs of our people with the needs of the business. Strong attention to detail and ability to balance multiple workstreams, tasks, and deliverables. Ability to remain calm under pressure and bring clarity to fast-paced and at times fluid projects. A leader who assumes responsibility and enjoys being accountable for their work. Proven ability to creatively solve problems through negotiation, tact and diplomacy. An open-minded but critical thinker who is able to see opportunities as well as weigh their potential risks and rewards. Highly collaborative and transparent. You're not a sole contributor, but rather someone who will work with the team, where sharing knowledge and experience is second nature in order to grow together. You are never afraid to speak your mind, and are exceptionally clear when you do. You're empathetic and will ensure that your comments are always fair, considered and respectful. You will bring energy, passion and optimism to your role and will ensure that you and those around you are motivated and enjoy working together. SALARY Full-time role starting asap with a competitive salary and benefits package. CH.S is an equal opportunities employer. We are determined to create a diverse group at all levels of our company and we welcome all members of the community to apply for openings with us
We're Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens. Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration. Overview We're looking for a proactive and detail-driven Knowledge Manager to play a pivotal role in shaping the success of our bids and proposals across the Local Government and Health sectors. In this role, you'll lead the creation, curation, and optimisation of high-quality, reusable content that empowers our bid teams to win with confidence. Why you will love this opportunity as Knowledge Manager at Civica As the central point of our knowledge infrastructure, you'll ensure that bid writers, solution architects, and sales leads have instant access to accurate, compelling, and compliant content. Your work will directly influence the quality and consistency of our proposals, helping us respond faster, smarter, and more effectively to customer needs. What you will do to be successful in this role Key responsibilities: Manage and maintain a central bid content library, including case studies, responses, policies, and technical documentation Capture and reuse knowledge by conducting post-bid reviews and refining insights into bid-ready content Ensure governance and compliance, aligning all content with public sector standards and maintaining version control and audit trails Enable collaboration across teams, training users on the knowledge base and ensuring content reflects current capabilities and outcomes Oversee tooling and automation, managing platforms like SharePoint and exploring AI-driven content suggestions Integrate knowledge assets into CRM and bid systems, streamlining access and improving proposal efficiency Experience in knowledge management within a bid/proposal environment, ideally in SaaS or public sector tech. Strong understanding of UK local government & healthcare procurement processes and frameworks. Exceptional writing, editing, and content structuring skills. Experience with bid management tools and content governance practices. Ability to work cross-functionally and manage and influence multiple stakeholders We Want You to Bring Your Whole Self to Work There is no such thing as the perfect candidate, so if you think you have what it takes but don't necessarily meet every single point on the list above, please still get in touch. We'd love to have a chat and see if you could be a great fit. Why You'll Love Working with Us As a company, we're passionate about what we do and the citizens we serve. If you, too, want to champion the use of technology in public services to improve outcomes for citizens and public sector organizations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve career growth, and make a real difference to people and communities. Benefits Time Off & Work-Life Balance - 25 Days Annual Leave + bank holidays - plus the option to buy up to 10 extra days; Days of Difference - Up to 3 extra days off for volunteering. Financial Well-being & Security - Pension Contributions - 5% employer match to support your future; Income Protection - Up to 75% salary cover for long-term illness; Life Assurance - 4x salary tax-free lump sum; Critical Illness Cover - £25,000 lump sum (extendable to dependents). Health & Perks - Private Medical Insurance - Fast access to private healthcare; Health Cash Plan - Claim back physio, therapies & more; Dental Insurance - Cover for routine & emergency care; Affinity Groups - Join employee-led communities; Bounty Bonus - Refer a friend & get rewarded. At Civica, we are committed to building an inclusive and diverse workplace where everyone feels valued and supported. We believe that a variety of perspectives drives innovation and excellence, and we welcome applicants from all backgrounds, cultures, and experiences. We are an equal opportunity employer. We do not discriminate based on race, ethnicity, religion, gender, sexual orientation, disability, age, or any other legally protected characteristic. Our recruitment process is designed to ensure fairness and transparency, so every candidate has an equal chance to contribute to our mission. If you need any adjustments or accommodations to participate in our recruitment process, please let us know. We are here to support you.
Oct 01, 2025
Full time
We're Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens. Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration. Overview We're looking for a proactive and detail-driven Knowledge Manager to play a pivotal role in shaping the success of our bids and proposals across the Local Government and Health sectors. In this role, you'll lead the creation, curation, and optimisation of high-quality, reusable content that empowers our bid teams to win with confidence. Why you will love this opportunity as Knowledge Manager at Civica As the central point of our knowledge infrastructure, you'll ensure that bid writers, solution architects, and sales leads have instant access to accurate, compelling, and compliant content. Your work will directly influence the quality and consistency of our proposals, helping us respond faster, smarter, and more effectively to customer needs. What you will do to be successful in this role Key responsibilities: Manage and maintain a central bid content library, including case studies, responses, policies, and technical documentation Capture and reuse knowledge by conducting post-bid reviews and refining insights into bid-ready content Ensure governance and compliance, aligning all content with public sector standards and maintaining version control and audit trails Enable collaboration across teams, training users on the knowledge base and ensuring content reflects current capabilities and outcomes Oversee tooling and automation, managing platforms like SharePoint and exploring AI-driven content suggestions Integrate knowledge assets into CRM and bid systems, streamlining access and improving proposal efficiency Experience in knowledge management within a bid/proposal environment, ideally in SaaS or public sector tech. Strong understanding of UK local government & healthcare procurement processes and frameworks. Exceptional writing, editing, and content structuring skills. Experience with bid management tools and content governance practices. Ability to work cross-functionally and manage and influence multiple stakeholders We Want You to Bring Your Whole Self to Work There is no such thing as the perfect candidate, so if you think you have what it takes but don't necessarily meet every single point on the list above, please still get in touch. We'd love to have a chat and see if you could be a great fit. Why You'll Love Working with Us As a company, we're passionate about what we do and the citizens we serve. If you, too, want to champion the use of technology in public services to improve outcomes for citizens and public sector organizations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve career growth, and make a real difference to people and communities. Benefits Time Off & Work-Life Balance - 25 Days Annual Leave + bank holidays - plus the option to buy up to 10 extra days; Days of Difference - Up to 3 extra days off for volunteering. Financial Well-being & Security - Pension Contributions - 5% employer match to support your future; Income Protection - Up to 75% salary cover for long-term illness; Life Assurance - 4x salary tax-free lump sum; Critical Illness Cover - £25,000 lump sum (extendable to dependents). Health & Perks - Private Medical Insurance - Fast access to private healthcare; Health Cash Plan - Claim back physio, therapies & more; Dental Insurance - Cover for routine & emergency care; Affinity Groups - Join employee-led communities; Bounty Bonus - Refer a friend & get rewarded. At Civica, we are committed to building an inclusive and diverse workplace where everyone feels valued and supported. We believe that a variety of perspectives drives innovation and excellence, and we welcome applicants from all backgrounds, cultures, and experiences. We are an equal opportunity employer. We do not discriminate based on race, ethnicity, religion, gender, sexual orientation, disability, age, or any other legally protected characteristic. Our recruitment process is designed to ensure fairness and transparency, so every candidate has an equal chance to contribute to our mission. If you need any adjustments or accommodations to participate in our recruitment process, please let us know. We are here to support you.
Overview ABOUT HOMEPROTECT We founded Homeprotect on a simple principle - to provide protection to people underserved by the home insurance industry. We're experts at insuring people who want to build or buy a unique property, renovate, rent a home or leave it unoccupied. We can cover people who travel a lot, run a business from home or even collect rare treasures. We protect people who love living in a listed building, having a view of a river or sunbathing on a flat roof. We can do this because our smart tech enables our customers to get an instant, online quote to cover a huge range of complex needs and our UK customer support teams are on hand to provide information and support when only a real person will do. Our insurance has already empowered hundreds of thousands of people to protect their homes and the things they love. But we're not content with being the leading provider of what's called 'non-standard' insurance. We believe there's no such thing as 'standard'. We're all unique and we all deserve home insurance designed with our individual needs in mind - something our combination of real people and smart tech enables us to do. Our simple promise? Whoever you are and wherever you live, with Homeprotect we've got you covered. WHAT IT'S LIKE TO WORK HERE Our customers come from all walks of life and so do our people. We're a small but perfectly formed team, made up of insurance industry specialists alongside a diverse mix of technologists, data scientists and customer and marketing champions from all sorts of industries and backgrounds. We all bring our individual expertise, an appetite for innovation and a shared ambition to empower people to protect their homes and the things that they love. Working in a fast-paced environment where change happens regularly is how we do things. But we also recognise that you'll do your best work when you have the right balance, and that's why we have fully embraced hybrid working giving our teams the flexibility to choose the right location and working hours for them. We prefer to focus on the outputs of their work, not where they complete it. That said, there will be times when getting together in one location makes sense, but day-to-day, our teams have the freedom to decide where to work and we trust that they'll make the right decision balancing the business needs and their own preferences. Most companies think their culture is great, however at Homeprotect, we have the proof to back this up. We have been recognised externally as a Great Place to Work for the last six consecutive years. Sound good? Read on to find out more about joining our team Responsibilities Compliance Support Support the development, maintenance and updating of the company's compliance policies and procedures. Assist with monitoring progress against the annual Compliance Plan. Liaise with internal teams, including audit and risk, to help ensure a joined-up approach across "three lines of defence" control functions. Keep up to date with new regulatory developments and FCA guidance, highlighting relevant changes to senior colleagues and the business. Risk Management Support Help maintain and update risk registers and support effective communication of risk-related issues to relevant stakeholders. Assist with the implementation and monitoring of risk mitigation strategies. Support the identification and management of operational risks by working closely with business units and management teams. Contribute to the review of controls and processes, suggesting improvements for risk management where needed. Teamwork & Culture Collaborate with colleagues across the business to promote a positive compliance culture. Act as a role model for company values and standards through everyday behaviour and interactions. Reporting & Information Prepare and distribute compliance and risk reports, management information, and summaries as required for management and governance committees. Escalate emerging issues and significant findings to senior compliance colleagues. Regulatory & Advisory Act with integrity, following all regulatory frameworks set by the FCA to support good outcomes for customers. Maintain effective working relationships with the FCA as directed by line management, helping to ensure cooperative and open communication when required. Provide day-to-day advice and guidance to colleagues on compliance and risk queries, escalating more complex issues as necessary. Governance Support Assist in maintaining the company's Governance Compliance Framework, helping to ensure it remains robust and effective. Support management in fulfilling governance responsibilities by preparing materials, responding to requests for information, and assisting with governance reviews. We would love to hear from people with the following skills and experience for this role: Experience Previous experience working in a regulated insurance environment, ideally in compliance. Understanding of operational processes and awareness of the customer risks that can arise in a complex insurance business. Expert in insurance regulations, including knowledge of areas such as product governance and pricing regulations (e.g. General Insurance Pricing Practices, GIPP). Relationship Building Collaborative approach and ability to develop effective working relationships with a wide range of internal colleagues, including management and operational teams. Comfortable working with partners such as underwriters and outsourced service providers, representing compliance interests professionally. Ability to support communication with regulators (e.g. FCA) as required by senior colleagues. Analytical Skills Capable of collating, analysing and summarising management information (MI) to identify trends or risk indicators. Able to prepare clear, concise compliance reports and summaries for review by management or committees. Decision Making & Judgement Able to exercise sound judgement in identifying compliance and risk issues, escalating matters appropriately. Demonstrates pragmatism and a proportionate approach to risk management, suited to the context of the business. Confident in offering advice with both assertiveness and diplomacy, as the situation requires. Benefits A genuinely flexible approach to work. We are really supportive of you flexing your hours and location to help you keep everything in your life in balance. Opportunities to focus on your professional growth whether that's through training or other personal development opportunities - we want you to build your long-term career with us Home insurance with Homeprotect at 50% discount for all employees and 15% for friends and family An in-house wellbeing programme including seminars and workshops from wellbeing coaches and professionals Home working starter kit and money to spend on additional equipment you may need Charitable giving scheme, so you can donate to our partner charity, or one of your choice The opportunity to work alongside brilliant people, because this isn't something that every organisation can offer! On top of that, we also offer all the standard stuff, like: 25 days' holiday (plus bank holidays) and the ability to buy and sell >5 days annually Private Health Care with 24-hour, 7-day access to range of doctors and counsellors Life insurance which provides cover to the value of four times your salary Annual discretionary bonus scheme (up to 20%) Pension contribution Free fruit and really good coffee for the days you come into the office and also occasional brunches to connect and bond with colleagues over food Local and national retail discounts
Sep 30, 2025
Full time
Overview ABOUT HOMEPROTECT We founded Homeprotect on a simple principle - to provide protection to people underserved by the home insurance industry. We're experts at insuring people who want to build or buy a unique property, renovate, rent a home or leave it unoccupied. We can cover people who travel a lot, run a business from home or even collect rare treasures. We protect people who love living in a listed building, having a view of a river or sunbathing on a flat roof. We can do this because our smart tech enables our customers to get an instant, online quote to cover a huge range of complex needs and our UK customer support teams are on hand to provide information and support when only a real person will do. Our insurance has already empowered hundreds of thousands of people to protect their homes and the things they love. But we're not content with being the leading provider of what's called 'non-standard' insurance. We believe there's no such thing as 'standard'. We're all unique and we all deserve home insurance designed with our individual needs in mind - something our combination of real people and smart tech enables us to do. Our simple promise? Whoever you are and wherever you live, with Homeprotect we've got you covered. WHAT IT'S LIKE TO WORK HERE Our customers come from all walks of life and so do our people. We're a small but perfectly formed team, made up of insurance industry specialists alongside a diverse mix of technologists, data scientists and customer and marketing champions from all sorts of industries and backgrounds. We all bring our individual expertise, an appetite for innovation and a shared ambition to empower people to protect their homes and the things that they love. Working in a fast-paced environment where change happens regularly is how we do things. But we also recognise that you'll do your best work when you have the right balance, and that's why we have fully embraced hybrid working giving our teams the flexibility to choose the right location and working hours for them. We prefer to focus on the outputs of their work, not where they complete it. That said, there will be times when getting together in one location makes sense, but day-to-day, our teams have the freedom to decide where to work and we trust that they'll make the right decision balancing the business needs and their own preferences. Most companies think their culture is great, however at Homeprotect, we have the proof to back this up. We have been recognised externally as a Great Place to Work for the last six consecutive years. Sound good? Read on to find out more about joining our team Responsibilities Compliance Support Support the development, maintenance and updating of the company's compliance policies and procedures. Assist with monitoring progress against the annual Compliance Plan. Liaise with internal teams, including audit and risk, to help ensure a joined-up approach across "three lines of defence" control functions. Keep up to date with new regulatory developments and FCA guidance, highlighting relevant changes to senior colleagues and the business. Risk Management Support Help maintain and update risk registers and support effective communication of risk-related issues to relevant stakeholders. Assist with the implementation and monitoring of risk mitigation strategies. Support the identification and management of operational risks by working closely with business units and management teams. Contribute to the review of controls and processes, suggesting improvements for risk management where needed. Teamwork & Culture Collaborate with colleagues across the business to promote a positive compliance culture. Act as a role model for company values and standards through everyday behaviour and interactions. Reporting & Information Prepare and distribute compliance and risk reports, management information, and summaries as required for management and governance committees. Escalate emerging issues and significant findings to senior compliance colleagues. Regulatory & Advisory Act with integrity, following all regulatory frameworks set by the FCA to support good outcomes for customers. Maintain effective working relationships with the FCA as directed by line management, helping to ensure cooperative and open communication when required. Provide day-to-day advice and guidance to colleagues on compliance and risk queries, escalating more complex issues as necessary. Governance Support Assist in maintaining the company's Governance Compliance Framework, helping to ensure it remains robust and effective. Support management in fulfilling governance responsibilities by preparing materials, responding to requests for information, and assisting with governance reviews. We would love to hear from people with the following skills and experience for this role: Experience Previous experience working in a regulated insurance environment, ideally in compliance. Understanding of operational processes and awareness of the customer risks that can arise in a complex insurance business. Expert in insurance regulations, including knowledge of areas such as product governance and pricing regulations (e.g. General Insurance Pricing Practices, GIPP). Relationship Building Collaborative approach and ability to develop effective working relationships with a wide range of internal colleagues, including management and operational teams. Comfortable working with partners such as underwriters and outsourced service providers, representing compliance interests professionally. Ability to support communication with regulators (e.g. FCA) as required by senior colleagues. Analytical Skills Capable of collating, analysing and summarising management information (MI) to identify trends or risk indicators. Able to prepare clear, concise compliance reports and summaries for review by management or committees. Decision Making & Judgement Able to exercise sound judgement in identifying compliance and risk issues, escalating matters appropriately. Demonstrates pragmatism and a proportionate approach to risk management, suited to the context of the business. Confident in offering advice with both assertiveness and diplomacy, as the situation requires. Benefits A genuinely flexible approach to work. We are really supportive of you flexing your hours and location to help you keep everything in your life in balance. Opportunities to focus on your professional growth whether that's through training or other personal development opportunities - we want you to build your long-term career with us Home insurance with Homeprotect at 50% discount for all employees and 15% for friends and family An in-house wellbeing programme including seminars and workshops from wellbeing coaches and professionals Home working starter kit and money to spend on additional equipment you may need Charitable giving scheme, so you can donate to our partner charity, or one of your choice The opportunity to work alongside brilliant people, because this isn't something that every organisation can offer! On top of that, we also offer all the standard stuff, like: 25 days' holiday (plus bank holidays) and the ability to buy and sell >5 days annually Private Health Care with 24-hour, 7-day access to range of doctors and counsellors Life insurance which provides cover to the value of four times your salary Annual discretionary bonus scheme (up to 20%) Pension contribution Free fruit and really good coffee for the days you come into the office and also occasional brunches to connect and bond with colleagues over food Local and national retail discounts
Responsibilities About the role We are seeking a compelling factual storyteller with a proven track record of making popular and engaging YouTube videos producing long-form documentaries for a modern digital audience. You will be responsible for writing engaging, informative and accurate scripts for long-form videos related to a wide variety of factual subjects. You will also oversee the production of high-quality content and will have end-to-end responsibility for developing, planning, directing, producing, edit-producing and delivering content for the channel. You will report to the Executive Producer and work closely with researchers, animators and editors to ensure that the videos are informative, entertaining, and visually appealing. Key Responsibilities Initiate and develop ideas for new videos that have a compelling hook, strong storyline and intellectually satisfying content. Write, revise, and edit scripts for videos with a focus on accuracy and engaging storytelling, going extremely deep in research to trace stories back to original sources Oversee all elements of production, including planning filming, directing on location, overseeing edits, overseeing animations and delivering on time and on budget. Manage and line-produce a researcher, and work closely with animators and editors to deliver high-quality videos. Ensure that all content is optimised for YouTube and other social media platforms Qualifications Experience writing and making high-performing factual videos for YouTube, producing long-form documentaries for a modern digital audience. An expert storyteller, with experience creating compelling narratives that engage the viewer for over 20+ minutes. A portfolio showcasing writing and video-making ability, attention to detail and ability to communicate complex ideas in a clear and engaging way. Experience running edits for long-form factual content Proven experience in creating content with real intellectual depth in a variety of subject areas Experience in managing a production team - including running a team of researchers, editors and animators Strong project management skills, with the ability to manage multiple projects simultaneously and meet tight deadlines Excellent written and verbal communication skills A strong bachelor's degree or equivalent. Subjects of interest include Economics, History, Geography, Philosophy as well as Science subjects. Ability to work well under pressure and meet tight deadlines Strong attention to detail and a commitment to producing high-quality content that meets the standards of the YouTube channel Benefits Electrify Culture Dynamic environment - We are dedicated to providing a world-class creative culture where our employees can thrive. We're looking for self-starters with an entrepreneurial mindset who want to be part of our success story. You'll discover new opportunities, take ownership of important initiatives and learn at a fast pace. Work anywhere - We are a remote team with employees around the world. This means you are free to work from anywhere with a good internet connection. Our Values - We are committed to fostering a culture that values innovative thinking and the ability to drive positive change. Force for good - We believe in leveraging the power of Electrify to change lives and have set up our Creator Foundation. For each established creator that we invest in, we will provide both the cash and production support for an emerging creator to produce and distribute a video that tells an important story linked to one of the United Nations 17 Sustainable Development Goals (SDGs). We actively encourage your involvement in these projects. What we offer Competitive salary Work from anywhere with an allowance for tech Flexible hours Employee referral program The opportunity to work in a vibrant, dynamic, and innovative environment The potential to convert to a staff contract at a later date A supportive and collaborative team Electrify is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We provide employment opportunities without regard to age, race, colour, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law.
Sep 29, 2025
Full time
Responsibilities About the role We are seeking a compelling factual storyteller with a proven track record of making popular and engaging YouTube videos producing long-form documentaries for a modern digital audience. You will be responsible for writing engaging, informative and accurate scripts for long-form videos related to a wide variety of factual subjects. You will also oversee the production of high-quality content and will have end-to-end responsibility for developing, planning, directing, producing, edit-producing and delivering content for the channel. You will report to the Executive Producer and work closely with researchers, animators and editors to ensure that the videos are informative, entertaining, and visually appealing. Key Responsibilities Initiate and develop ideas for new videos that have a compelling hook, strong storyline and intellectually satisfying content. Write, revise, and edit scripts for videos with a focus on accuracy and engaging storytelling, going extremely deep in research to trace stories back to original sources Oversee all elements of production, including planning filming, directing on location, overseeing edits, overseeing animations and delivering on time and on budget. Manage and line-produce a researcher, and work closely with animators and editors to deliver high-quality videos. Ensure that all content is optimised for YouTube and other social media platforms Qualifications Experience writing and making high-performing factual videos for YouTube, producing long-form documentaries for a modern digital audience. An expert storyteller, with experience creating compelling narratives that engage the viewer for over 20+ minutes. A portfolio showcasing writing and video-making ability, attention to detail and ability to communicate complex ideas in a clear and engaging way. Experience running edits for long-form factual content Proven experience in creating content with real intellectual depth in a variety of subject areas Experience in managing a production team - including running a team of researchers, editors and animators Strong project management skills, with the ability to manage multiple projects simultaneously and meet tight deadlines Excellent written and verbal communication skills A strong bachelor's degree or equivalent. Subjects of interest include Economics, History, Geography, Philosophy as well as Science subjects. Ability to work well under pressure and meet tight deadlines Strong attention to detail and a commitment to producing high-quality content that meets the standards of the YouTube channel Benefits Electrify Culture Dynamic environment - We are dedicated to providing a world-class creative culture where our employees can thrive. We're looking for self-starters with an entrepreneurial mindset who want to be part of our success story. You'll discover new opportunities, take ownership of important initiatives and learn at a fast pace. Work anywhere - We are a remote team with employees around the world. This means you are free to work from anywhere with a good internet connection. Our Values - We are committed to fostering a culture that values innovative thinking and the ability to drive positive change. Force for good - We believe in leveraging the power of Electrify to change lives and have set up our Creator Foundation. For each established creator that we invest in, we will provide both the cash and production support for an emerging creator to produce and distribute a video that tells an important story linked to one of the United Nations 17 Sustainable Development Goals (SDGs). We actively encourage your involvement in these projects. What we offer Competitive salary Work from anywhere with an allowance for tech Flexible hours Employee referral program The opportunity to work in a vibrant, dynamic, and innovative environment The potential to convert to a staff contract at a later date A supportive and collaborative team Electrify is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We provide employment opportunities without regard to age, race, colour, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law.
Responsibilities About the role We are seeking a compelling factual storyteller with a proven track record of making popular and engaging YouTube videos producing long-form documentaries for a modern digital audience. You will be responsible for writing engaging, informative and accurate scripts for long-form videos related to a wide variety of factual subjects. You will also oversee the production of high-quality content and will have end-to-end responsibility for developing, planning, directing, producing, edit-producing and delivering content for the channel. You will report to the Executive Producer and work closely with researchers, animators and editors to ensure that the videos are informative, entertaining, and visually appealing. Key Responsibilities Initiate and develop ideas for new videos that have a compelling hook, strong storyline and intellectually satisfying content. Write, revise, and edit scripts for videos with a focus on accuracy and engaging storytelling, going extremely deep in research to trace stories back to original sources Oversee all elements of production, including planning filming, directing on location, overseeing edits, overseeing animations and delivering on time and on budget. Manage and line-produce a researcher, and work closely with animators and editors to deliver high-quality videos. Ensure that all content is optimised for YouTube and other social media platforms Qualifications Experience writing and making high-performing factual videos for YouTube, producing long-form documentaries for a modern digital audience. An expert storyteller, with experience creating compelling narratives that engage the viewer for over 20+ minutes. A portfolio showcasing writing and video-making ability, attention to detail and ability to communicate complex ideas in a clear and engaging way. Experience running edits for long-form factual content Proven experience in creating content with real intellectual depth in a variety of subject areas Experience in managing a production team - including running a team of researchers, editors and animators Strong project management skills, with the ability to manage multiple projects simultaneously and meet tight deadlines Excellent written and verbal communication skills A strong bachelor's degree or equivalent. Subjects of interest include Economics, History, Geography, Philosophy as well as Science subjects. Ability to work well under pressure and meet tight deadlines Strong attention to detail and a commitment to producing high-quality content that meets the standards of the YouTube channel Benefits Electrify Culture Dynamic environment - We are dedicated to providing a world-class creative culture where our employees can thrive. We're looking for self-starters with an entrepreneurial mindset who want to be part of our success story. You'll discover new opportunities, take ownership of important initiatives and learn at a fast pace. Work anywhere - We are a remote team with employees around the world. This means you are free to work from anywhere with a good internet connection. Our Values - We are committed to fostering a culture that values innovative thinking and the ability to drive positive change. Force for good - We believe in leveraging the power of Electrify to change lives and have set up our Creator Foundation. For each established creator that we invest in, we will provide both the cash and production support for an emerging creator to produce and distribute a video that tells an important story linked to one of the United Nations 17 Sustainable Development Goals (SDGs). We actively encourage your involvement in these projects. What we offer Competitive salary Work from anywhere with an allowance for tech Flexible hours Employee referral program The opportunity to work in a vibrant, dynamic, and innovative environment The potential to convert to a staff contract at a later date A supportive and collaborative team Electrify is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We provide employment opportunities without regard to age, race, colour, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law.
Sep 29, 2025
Full time
Responsibilities About the role We are seeking a compelling factual storyteller with a proven track record of making popular and engaging YouTube videos producing long-form documentaries for a modern digital audience. You will be responsible for writing engaging, informative and accurate scripts for long-form videos related to a wide variety of factual subjects. You will also oversee the production of high-quality content and will have end-to-end responsibility for developing, planning, directing, producing, edit-producing and delivering content for the channel. You will report to the Executive Producer and work closely with researchers, animators and editors to ensure that the videos are informative, entertaining, and visually appealing. Key Responsibilities Initiate and develop ideas for new videos that have a compelling hook, strong storyline and intellectually satisfying content. Write, revise, and edit scripts for videos with a focus on accuracy and engaging storytelling, going extremely deep in research to trace stories back to original sources Oversee all elements of production, including planning filming, directing on location, overseeing edits, overseeing animations and delivering on time and on budget. Manage and line-produce a researcher, and work closely with animators and editors to deliver high-quality videos. Ensure that all content is optimised for YouTube and other social media platforms Qualifications Experience writing and making high-performing factual videos for YouTube, producing long-form documentaries for a modern digital audience. An expert storyteller, with experience creating compelling narratives that engage the viewer for over 20+ minutes. A portfolio showcasing writing and video-making ability, attention to detail and ability to communicate complex ideas in a clear and engaging way. Experience running edits for long-form factual content Proven experience in creating content with real intellectual depth in a variety of subject areas Experience in managing a production team - including running a team of researchers, editors and animators Strong project management skills, with the ability to manage multiple projects simultaneously and meet tight deadlines Excellent written and verbal communication skills A strong bachelor's degree or equivalent. Subjects of interest include Economics, History, Geography, Philosophy as well as Science subjects. Ability to work well under pressure and meet tight deadlines Strong attention to detail and a commitment to producing high-quality content that meets the standards of the YouTube channel Benefits Electrify Culture Dynamic environment - We are dedicated to providing a world-class creative culture where our employees can thrive. We're looking for self-starters with an entrepreneurial mindset who want to be part of our success story. You'll discover new opportunities, take ownership of important initiatives and learn at a fast pace. Work anywhere - We are a remote team with employees around the world. This means you are free to work from anywhere with a good internet connection. Our Values - We are committed to fostering a culture that values innovative thinking and the ability to drive positive change. Force for good - We believe in leveraging the power of Electrify to change lives and have set up our Creator Foundation. For each established creator that we invest in, we will provide both the cash and production support for an emerging creator to produce and distribute a video that tells an important story linked to one of the United Nations 17 Sustainable Development Goals (SDGs). We actively encourage your involvement in these projects. What we offer Competitive salary Work from anywhere with an allowance for tech Flexible hours Employee referral program The opportunity to work in a vibrant, dynamic, and innovative environment The potential to convert to a staff contract at a later date A supportive and collaborative team Electrify is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We provide employment opportunities without regard to age, race, colour, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law.
Social Content Executive - B2C - Business to Consumer - Manchester. £28-30K We re looking for a creative and driven Social Content Executive to join our B2C marketing team. Reporting to the Head of Social and Social Media Manager, you ll play a key role in managing and growing the social presence of a range of consumer brands. This is a hands-on role where you ll produce innovative, engaging content and ensure campaigns are executed with professionalism, efficiency, and measurable impact. Key Responsibilities: Manage organic social presence and campaigns across multiple channels. Generate creative ideas, conceptualise content, and collaborate with designers and copywriters to bring campaigns to life. Create content independently when required. Monitor and report on the performance of organic campaigns. Support the wider team with additional duties as needed. Work towards agreed KPIs and SLAs. Essential Skills & Experience: At least 1-2 years experience in social media or creative marketing. Experience within the Financial Services industry . Strong knowledge of TikTok, Instagram, Facebook, X, and LinkedIn. Excellent analytical skills to evaluate campaign performance. Ability to thrive in a fast-paced environment and work independently. Desirable Skills: Familiarity with content creation and copywriting. Awareness of other platforms: YouTube, Bluesky, Threads, Reddit, Pinterest, Snapchat, Trustpilot, etc. Experience with social media management tools (e.g. Sprout Social, Hootsuite). Understanding of FCA and other regulatory requirements. Strong written and verbal communication skills. Highly organised, able to manage deadlines and prioritise workloads. Resilient, with the ability to perform under pressure while maintaining a professional, positive attitude. Why Join Us? This is a fantastic opportunity to grow your career in social media, working with a variety of B2C brands in a dynamic environment. You ll be encouraged to bring fresh ideas to the table, take ownership of projects, and contribute to impactful campaigns that connect with diverse audiences. Interested? Please Click Apply Now! Social Content Executive - B2C - Business to Consumer - Manchester.
Sep 28, 2025
Full time
Social Content Executive - B2C - Business to Consumer - Manchester. £28-30K We re looking for a creative and driven Social Content Executive to join our B2C marketing team. Reporting to the Head of Social and Social Media Manager, you ll play a key role in managing and growing the social presence of a range of consumer brands. This is a hands-on role where you ll produce innovative, engaging content and ensure campaigns are executed with professionalism, efficiency, and measurable impact. Key Responsibilities: Manage organic social presence and campaigns across multiple channels. Generate creative ideas, conceptualise content, and collaborate with designers and copywriters to bring campaigns to life. Create content independently when required. Monitor and report on the performance of organic campaigns. Support the wider team with additional duties as needed. Work towards agreed KPIs and SLAs. Essential Skills & Experience: At least 1-2 years experience in social media or creative marketing. Experience within the Financial Services industry . Strong knowledge of TikTok, Instagram, Facebook, X, and LinkedIn. Excellent analytical skills to evaluate campaign performance. Ability to thrive in a fast-paced environment and work independently. Desirable Skills: Familiarity with content creation and copywriting. Awareness of other platforms: YouTube, Bluesky, Threads, Reddit, Pinterest, Snapchat, Trustpilot, etc. Experience with social media management tools (e.g. Sprout Social, Hootsuite). Understanding of FCA and other regulatory requirements. Strong written and verbal communication skills. Highly organised, able to manage deadlines and prioritise workloads. Resilient, with the ability to perform under pressure while maintaining a professional, positive attitude. Why Join Us? This is a fantastic opportunity to grow your career in social media, working with a variety of B2C brands in a dynamic environment. You ll be encouraged to bring fresh ideas to the table, take ownership of projects, and contribute to impactful campaigns that connect with diverse audiences. Interested? Please Click Apply Now! Social Content Executive - B2C - Business to Consumer - Manchester.
