Starling Bank
Description Starling Bank is the UK's first and leading digital bank on a mission to fix banking with more than 3,000 people in our UK offices and 4 MILLION customers in the UK! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. Now we present Engine by Starling. Engine by Starling is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling Bank, and over a year ago we split out as a separate business. We are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success. At Engine by Starling, our technologists are at our very heart and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together! The way to thrive and shine within Engine is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, and discovering to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness. Hybrid Working We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of our London office, so that we're able to interact and collaborate in person. About the Role The CEO Office Reporting Analyst will play a critical role in supporting the Chief of Staff (CoS) by managing, collating, and reviewing essential business and performance reporting across Engine, its subsidiaries, and throughout the Engine Management structure, extending up to the Boards above. This role sits within the CEO Office, providing direct executive support to the Chief of Staff and, by extension, the CEO. The CEO Office is responsible for driving the organisation's top strategic priorities, ensuring cohesive management across all subsidiaries, and facilitating effective governance and communication with the Boards. The role holder will be responsible for providing the CEO Office with timely, accurate, and insightful reports and presentations required for effective strategic decision-making and oversight. This includes streamlining reporting processes, ensuring consistency in data representation, and developing high-quality, executive-level documents and summaries for the most senior stakeholders. The role will involve the end-to-end lifecycle of critical executive and Board reporting; setting clear content requirements, coordinating timely input from all divisions and managing a robust process to ensure documents are reviewed and syndicated, managing relationships with senior leaders across the organisation, and subsequent punctual circulation of final materials. What you'll get to do: Coordinate the reporting cycle for papers and presentations to Engine Management, Engine/Group committees, and all applicable Boards including setting content requirements, supporting report production, reviewing for quality and strategic relevance, and occasional ensuring decks are well presented. Maintain a forward-looking reporting calendar and engage proactively with senior stakeholders across all subsidiaries and functions to ensure timely delivery of required inputs. Liaise with the Company Secretariat team and relevant executive assistants to track key action logs and assist the CoS and CEO to provide timely updates on progress. Assist with the production, analysis, and visualisation of key operational, financial, and strategic performance metrics (MI) for executive and Board reporting. Champion governance and reporting standards on behalf of the CEO Office, including documenting standard operating procedures, maintaining clear audit trails for submitted data, and ensuring data integrity. Input to the design and continuous improvement of high-impact executive reporting formats and dashboards across various business categories. Ensure the quality, accuracy, consistency, and timeliness of all materials presented to Engine Management and the Boards. Requirements Previous demonstrable experience in organising, designing, and facilitating executive-level reporting in a complex, multi-entity organisation. Applicable knowledge of group-level corporate governance and reporting structures desirable. Exceptional interpersonal and communication skills, with proven ability to build trust and effectively manage relationships with C-suite executives and their teams. Strong analytical and logical skills; exemplary attention to detail and commitment to accuracy under pressure. Deep awareness of good corporate governance principles and practices for listed/regulated entities. Highly adaptable to changing priorities, with strong planning, prioritisation, and organisational skills necessary to manage multiple high-stakes deadlines simultaneously. Excellent top down communication skills with the ability to structure, condense and present information to senior stakeholders. Comfortable with sourcing, handling, transforming, and visualising large amounts of data from diverse sources into concise, executive-ready narratives. A proven problem solver who is committed to continuous improvement of executive support processes. Interview Process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: First interview: 45 minutes with Chief of Staff Second Interview: 1 hour with two of the team Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Engine by Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Description Starling Bank is the UK's first and leading digital bank on a mission to fix banking with more than 3,000 people in our UK offices and 4 MILLION customers in the UK! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. Now we present Engine by Starling. Engine by Starling is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling Bank, and over a year ago we split out as a separate business. We are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success. At Engine by Starling, our technologists are at our very heart and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together! The way to thrive and shine within Engine is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, and discovering to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness. Hybrid Working We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of our London office, so that we're able to interact and collaborate in person. About the Role The CEO Office Reporting Analyst will play a critical role in supporting the Chief of Staff (CoS) by managing, collating, and reviewing essential business and performance reporting across Engine, its subsidiaries, and throughout the Engine Management structure, extending up to the Boards above. This role sits within the CEO Office, providing direct executive support to the Chief of Staff and, by extension, the CEO. The CEO Office is responsible for driving the organisation's top strategic priorities, ensuring cohesive management across all subsidiaries, and facilitating effective governance and communication with the Boards. The role holder will be responsible for providing the CEO Office with timely, accurate, and insightful reports and presentations required for effective strategic decision-making and oversight. This includes streamlining reporting processes, ensuring consistency in data representation, and developing high-quality, executive-level documents and summaries for the most senior stakeholders. The role will involve the end-to-end lifecycle of critical executive and Board reporting; setting clear content requirements, coordinating timely input from all divisions and managing a robust process to ensure documents are reviewed and syndicated, managing relationships with senior leaders across the organisation, and subsequent punctual circulation of final materials. What you'll get to do: Coordinate the reporting cycle for papers and presentations to Engine Management, Engine/Group committees, and all applicable Boards including setting content requirements, supporting report production, reviewing for quality and strategic relevance, and occasional ensuring decks are well presented. Maintain a forward-looking reporting calendar and engage proactively with senior stakeholders across all subsidiaries and functions to ensure timely delivery of required inputs. Liaise with the Company Secretariat team and relevant executive assistants to track key action logs and assist the CoS and CEO to provide timely updates on progress. Assist with the production, analysis, and visualisation of key operational, financial, and strategic performance metrics (MI) for executive and Board reporting. Champion governance and reporting standards on behalf of the CEO Office, including documenting standard operating procedures, maintaining clear audit trails for submitted data, and ensuring data integrity. Input to the design and continuous improvement of high-impact executive reporting formats and dashboards across various business categories. Ensure the quality, accuracy, consistency, and timeliness of all materials presented to Engine Management and the Boards. Requirements Previous demonstrable experience in organising, designing, and facilitating executive-level reporting in a complex, multi-entity organisation. Applicable knowledge of group-level corporate governance and reporting structures desirable. Exceptional interpersonal and communication skills, with proven ability to build trust and effectively manage relationships with C-suite executives and their teams. Strong analytical and logical skills; exemplary attention to detail and commitment to accuracy under pressure. Deep awareness of good corporate governance principles and practices for listed/regulated entities. Highly adaptable to changing priorities, with strong planning, prioritisation, and organisational skills necessary to manage multiple high-stakes deadlines simultaneously. Excellent top down communication skills with the ability to structure, condense and present information to senior stakeholders. Comfortable with sourcing, handling, transforming, and visualising large amounts of data from diverse sources into concise, executive-ready narratives. A proven problem solver who is committed to continuous improvement of executive support processes. Interview Process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: First interview: 45 minutes with Chief of Staff Second Interview: 1 hour with two of the team Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Engine by Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Charterhouse
Godalming, Surrey
Digital Marketing Assistant Charterhouse International Location: Godalming Salary: £25,000 - £32,000 per annum, depending on skills and experiences Vacancy Type: 6 month fixed term contract Charterhouse is a beautiful school in a 250-acre campus a wonderful setting for the whole community to live and work together and a splendid backdrop for teaching and learning. Founded in 1611, Charterhouse is one of the world s leading coeducational independent schools, welcoming boarders and day pupils at 13+ entry and 16+ entry. Surrounded by a world of opportunity and connected by a feeling of belonging, each pupil at Charterhouse is educated to embrace life s full potential and empowered to carry this into their future. A Charterhouse education prepares for both academic success as well as laying the foundations for future professional, social and personal fulfilment. The Role We are seeking a creative and motivated Digital Marketing Assistant to support the planning, execution, and optimisation of marketing and communications activities for Charterhouse Online and Charterhouse International Ltd. This role is ideal for a recent graduate or early-career marketing professional eager to develop hands-on experience across a broad range of digital channels and creative disciplines. As a key member of a small, collaborative team, you will help enhance the international and online presence and ensure our brand and values are communicated effectively to diverse audiences. Reporting to the Senior Director, you will play an active role in supporting the day-to-day running of marketing and communications, supporting content creation, social media management, website updates, email marketing, analytics, and contributing to other marketing activities as required. You will also gain exposure to wider School initiatives, working closely with colleagues across the marketing team and departments throughout the School. This is a fixed term contract for a period of 6 months. Person Specification Relevant Experience/Knowledge Essential Strong written and verbal communication skills with high attention to detail. Working knowledge of website platforms. Basic graphic design and layout skills in Adobe Creative Cloud (Adobe Photoshop, Illustrator, InDesign). Familiarity with social media management and analytics tools. A good understanding of preparing artwork for print and online. Experience with video editing software (Premier Pro / DaVinci Resolve an advantage). Understanding of streaming / video content management. Good organisational skills, able to manage multiple tasks and meet deadlines. A proactive, collaborative, and creative approach. Interest in education, international audiences, and digital learning. Desirable Relevant experience within the education sector. Understanding of SEO principles and Google Analytics. Photography, video editing, or digital storytelling skills. Relevant experience within the education sector. Experience using a website CMS. Qualifications Essential Degree or equivalent qualification in Marketing / Digital Marketing, Communications, Graphic Design, Media, or a related subject. Excellent command of the English language. To Apply If you feel you are a suitable candidate and would like to work for the Charterhouse,please click apply to be redirected to our website to complete your application. Closing date for applications is 9am, Monday 5th January 2026.
Digital Marketing Assistant Charterhouse International Location: Godalming Salary: £25,000 - £32,000 per annum, depending on skills and experiences Vacancy Type: 6 month fixed term contract Charterhouse is a beautiful school in a 250-acre campus a wonderful setting for the whole community to live and work together and a splendid backdrop for teaching and learning. Founded in 1611, Charterhouse is one of the world s leading coeducational independent schools, welcoming boarders and day pupils at 13+ entry and 16+ entry. Surrounded by a world of opportunity and connected by a feeling of belonging, each pupil at Charterhouse is educated to embrace life s full potential and empowered to carry this into their future. A Charterhouse education prepares for both academic success as well as laying the foundations for future professional, social and personal fulfilment. The Role We are seeking a creative and motivated Digital Marketing Assistant to support the planning, execution, and optimisation of marketing and communications activities for Charterhouse Online and Charterhouse International Ltd. This role is ideal for a recent graduate or early-career marketing professional eager to develop hands-on experience across a broad range of digital channels and creative disciplines. As a key member of a small, collaborative team, you will help enhance the international and online presence and ensure our brand and values are communicated effectively to diverse audiences. Reporting to the Senior Director, you will play an active role in supporting the day-to-day running of marketing and communications, supporting content creation, social media management, website updates, email marketing, analytics, and contributing to other marketing activities as required. You will also gain exposure to wider School initiatives, working closely with colleagues across the marketing team and departments throughout the School. This is a fixed term contract for a period of 6 months. Person Specification Relevant Experience/Knowledge Essential Strong written and verbal communication skills with high attention to detail. Working knowledge of website platforms. Basic graphic design and layout skills in Adobe Creative Cloud (Adobe Photoshop, Illustrator, InDesign). Familiarity with social media management and analytics tools. A good understanding of preparing artwork for print and online. Experience with video editing software (Premier Pro / DaVinci Resolve an advantage). Understanding of streaming / video content management. Good organisational skills, able to manage multiple tasks and meet deadlines. A proactive, collaborative, and creative approach. Interest in education, international audiences, and digital learning. Desirable Relevant experience within the education sector. Understanding of SEO principles and Google Analytics. Photography, video editing, or digital storytelling skills. Relevant experience within the education sector. Experience using a website CMS. Qualifications Essential Degree or equivalent qualification in Marketing / Digital Marketing, Communications, Graphic Design, Media, or a related subject. Excellent command of the English language. To Apply If you feel you are a suitable candidate and would like to work for the Charterhouse,please click apply to be redirected to our website to complete your application. Closing date for applications is 9am, Monday 5th January 2026.
Forward
Fundraising Manager Required for London-based Charity. The Foundation for Women's Health Research and Development (FORWARD), founded in 1985, is a niche African-led women's rights organisation that champions equality and rights of African women and girls in the UK, Europe and Africa. We work to end all forms of violence against women and girls (VAWG) from female genital mutilation and child marriage to domestic and sexual violence. We tackle abuse and discrimination, enabling African women and girls to have the dignity, health and equality they deserve. Location: West London with home-working flexibility Salary : £40,000 - £45,500 Reports to : Executive Director Line Reports : Fundraising Assistant and Communications Assistant Hours: Part time, 28 hours a week Duration : 2-year fixed term with possibility for extension Benefits : Access to a 3% pension contribution and 25 days annual leave per year (pro rata). We also provide employees two days additional "duvet days between Christmas and New Year." About the Role This is an exciting opportunity for a passionate, versatile and experienced Fundraising Manager who shares FORWARD's mission to end violence against women and girls. We are looking for a strategic thinker and doer with a passion for justice and equity who can strengthen our income streams, raise our public profile, and deepen our donor and partner relationships. You will lead our competitive tendering and grant application work, develop our new area of corporate partnerships, and play a pivotal role in ensuring FORWARD takes a strategic and sustainable approach to income generation. You'll provide first-class stewardship to existing supporters and funders, while cultivating new prospects to maximise income for the charity. As this role involves working closely with women and girls affected by gender-based violence, it is open to women applicants only, in line with the Equality Act 2010 (Schedule 9, Part 1). What You'll Do: Work with senior leadership and the Board to shape fundraising strategy, identify new income opportunities, and support long-term organisational planning. Lead and deliver multi-stream fundraising (trusts, corporates, individual giving, digital campaigns), secure high-value bids, and build strong donor and partner relationships. Oversee donor communications, CRM management, and collaborate with the communications team to produce impactful content and campaigns that support fundraising goals. Line-manage fundraising and communications staff, monitor budgets and performance, and provide regular progress reports to senior leaders and trustees. Ensure compliance with charity and fundraising regulations, represent the organisation at external events, support internal collaboration, and contribute to a culture of fundraising across the team. About You You'll bring: fundraising and delivering successful income Proven experience in multi-stream fundraising and income generation. Strong written skills for donor materials, reports, and campaigns. Skilled in managing donor/stakeholder relationships and supporting staff. Confident using CRM and digital tools; organised and detail-focused. Collaborative, proactive, mission-driven, and flexible with working hours. It's an advantage if you also have: Experience in fundraising, partnerships, and bid/trust applications for charities. Knowledge of intersectionality, African diaspora women's issues, and sensitive communication. Skilled in data protection, donor management, and inclusive, anti-racist practice. Creative, solutions-focused, adaptable, and team-oriented with a willingness to grow. How to apply Please email your CV and a separate supporting statement specific to this position by an email via the button below by the application deadline below. In your cover letter, please don't repeat the information covered in your CV, but do include how you meet the job specifications and why you feel you're the best person for this role. Your covering letter should include: Why you would like to work for FORWARD? Why this particular role interests you? Please use the job description and person specification information in this application pack to detail your suitability. If you would like to submit your application in a different format, please get in touch via email or phone () and we can discuss how best to facilitate your request. CVs submitted on their own, without a supporting statement, will not be considered. If this opportunity sounds exciting to you but your experience, skills or qualifications don't match every requirement exactly, we would still encourage you to apply - you may just be the perfect fit. FORWARD is committed to promoting equal opportunities in employment. Applicants will receive equal treatment regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership and pregnancy and maternity. This post is restricted to women applicants only, as a genuine occupational requirement under Schedule 9, Part 1 of the Equality Act 2010. Application deadline: 9 t h December 2025. Interviews: 8 th & 9 th January 2025.
Fundraising Manager Required for London-based Charity. The Foundation for Women's Health Research and Development (FORWARD), founded in 1985, is a niche African-led women's rights organisation that champions equality and rights of African women and girls in the UK, Europe and Africa. We work to end all forms of violence against women and girls (VAWG) from female genital mutilation and child marriage to domestic and sexual violence. We tackle abuse and discrimination, enabling African women and girls to have the dignity, health and equality they deserve. Location: West London with home-working flexibility Salary : £40,000 - £45,500 Reports to : Executive Director Line Reports : Fundraising Assistant and Communications Assistant Hours: Part time, 28 hours a week Duration : 2-year fixed term with possibility for extension Benefits : Access to a 3% pension contribution and 25 days annual leave per year (pro rata). We also provide employees two days additional "duvet days between Christmas and New Year." About the Role This is an exciting opportunity for a passionate, versatile and experienced Fundraising Manager who shares FORWARD's mission to end violence against women and girls. We are looking for a strategic thinker and doer with a passion for justice and equity who can strengthen our income streams, raise our public profile, and deepen our donor and partner relationships. You will lead our competitive tendering and grant application work, develop our new area of corporate partnerships, and play a pivotal role in ensuring FORWARD takes a strategic and sustainable approach to income generation. You'll provide first-class stewardship to existing supporters and funders, while cultivating new prospects to maximise income for the charity. As this role involves working closely with women and girls affected by gender-based violence, it is open to women applicants only, in line with the Equality Act 2010 (Schedule 9, Part 1). What You'll Do: Work with senior leadership and the Board to shape fundraising strategy, identify new income opportunities, and support long-term organisational planning. Lead and deliver multi-stream fundraising (trusts, corporates, individual giving, digital campaigns), secure high-value bids, and build strong donor and partner relationships. Oversee donor communications, CRM management, and collaborate with the communications team to produce impactful content and campaigns that support fundraising goals. Line-manage fundraising and communications staff, monitor budgets and performance, and provide regular progress reports to senior leaders and trustees. Ensure compliance with charity and fundraising regulations, represent the organisation at external events, support internal collaboration, and contribute to a culture of fundraising across the team. About You You'll bring: fundraising and delivering successful income Proven experience in multi-stream fundraising and income generation. Strong written skills for donor materials, reports, and campaigns. Skilled in managing donor/stakeholder relationships and supporting staff. Confident using CRM and digital tools; organised and detail-focused. Collaborative, proactive, mission-driven, and flexible with working hours. It's an advantage if you also have: Experience in fundraising, partnerships, and bid/trust applications for charities. Knowledge of intersectionality, African diaspora women's issues, and sensitive communication. Skilled in data protection, donor management, and inclusive, anti-racist practice. Creative, solutions-focused, adaptable, and team-oriented with a willingness to grow. How to apply Please email your CV and a separate supporting statement specific to this position by an email via the button below by the application deadline below. In your cover letter, please don't repeat the information covered in your CV, but do include how you meet the job specifications and why you feel you're the best person for this role. Your covering letter should include: Why you would like to work for FORWARD? Why this particular role interests you? Please use the job description and person specification information in this application pack to detail your suitability. If you would like to submit your application in a different format, please get in touch via email or phone () and we can discuss how best to facilitate your request. CVs submitted on their own, without a supporting statement, will not be considered. If this opportunity sounds exciting to you but your experience, skills or qualifications don't match every requirement exactly, we would still encourage you to apply - you may just be the perfect fit. FORWARD is committed to promoting equal opportunities in employment. Applicants will receive equal treatment regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership and pregnancy and maternity. This post is restricted to women applicants only, as a genuine occupational requirement under Schedule 9, Part 1 of the Equality Act 2010. Application deadline: 9 t h December 2025. Interviews: 8 th & 9 th January 2025.
CHM Recruit
Londonderry, County Londonderry
Visitor Experience Officer - Rathlin Island Reference: OCT Location: Rathlin Island Contract: 26 weeks, Seasonal Hours: Full-Time, 37.5 hours per week Salary: £25,847.00 - £27,594.00 Per Annum, Pro Rata Benefits: Opportunity to rent a room in staff house on the island. Our client is looking for a team player with excellent interpersonal and communications skills combined with a passion for connecting people with nature, someone deeply committed to their mission of saving the natural environment and maintaining biodiversity. Working at Rathlin Island West Lighthouse and Seabird Centre, this charity's most spectacular visitor attraction and most successful people engagement reserve in Northern Ireland, you'll be providing a unique and fascinating visitor experience inspiring visitors to support nature conservation now and in the future. This role is fundamental in ensuring the highest quality of visitor experience for both new and existing audiences. Together with the Visitor Experience Manager, the Visitor Experience Officer will be responsible for supporting and inspiring the staff and volunteer team to deliver this organisation's visitor offer during a very busy spring and summer visitor season. You will also work with the Communications Team to deliver promotional activities, particularly social media content. You will ensure operations proceed efficiently and the highest standards are maintained in visitor interactions and in the presentation of the premises. You will also promote membership of this charity and help maximise catering and retail sales which provide vital income for the charity. You will be working alongside the Visitor Experience Manager, Visitor Experience Assistants and volunteers with the HQ team to ensure the highest quality of visitor experience. You will be expected to deputise for the Visitor Experience Manager during their two days off during the week and assist with all the required administrative tasks. The Visitor Experience Officer will live on the island during the season, with the opportunity to rent staff accommodation. This affords the opportunity to experience the unique island way of life and engage with a vibrant community and diverse social and cultural events. Living immersed in a stunning natural landscape is an unforgettable experience Essential qualifications, skills, knowledge and experience : 4 GCSEs at grades A-C and 2 A levels or equivalent. Computer literate Sound understanding of systems and procedures necessary to run a commercial visitor operation Working knowledge of visitor engagement techniques Excellent verbal and written communications skills Proven ability to plan and prioritise workloads A team player who can motivate and inspire people Problem-solving skills and ability to work on own initiative Experience of managing and delivering against targets and KPI's Experience of analysing and interpreting data in a visitor experience environment Experience of delivering a high-quality visitor offer Successful experience of managing or supporting a team of staff and/or volunteers Driving License and right to drive in the UK Desirable qualifications, skills, knowledge and experience: Tourism/leisure related qualification, ideally at HND level or equivalent Working knowledge of Equal Opportunities & Diversity Health and Safety in the workplace Experience of delivering exceptional customer service Hospitality, retail or catering work experience Additional Information This is a Full-Time (37.5 hours per week) temporary contract (26 weeks). Accommodation is available to rent for the duration of the post. Closing date: 23:59, Tuesday 30th December 2025 This employer will conduct interviews for this position from 5th - 9th January 2026. Please note: The right is reserved to close this advert at any time. Please submit your application at your earliest convenience to avoid disappointment. Interested? To find out more information, please click the apply button. You will be taken to a simple CHM Recruit form and then redirected to complete your application for this position. This role will require completion of the employer's Safeguarding level 2 training in addition to the standard pre-employment checks. Our client is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974. This charity is committed to developing an inclusive and diverse organisation, in which everyone feels supported, valued, and able to be their full selves. To achieve their vision of creating a world richer in nature, they need more people, and more diverse people, on nature's side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, they are particularly interested in receiving your application. No agencies please.
Visitor Experience Officer - Rathlin Island Reference: OCT Location: Rathlin Island Contract: 26 weeks, Seasonal Hours: Full-Time, 37.5 hours per week Salary: £25,847.00 - £27,594.00 Per Annum, Pro Rata Benefits: Opportunity to rent a room in staff house on the island. Our client is looking for a team player with excellent interpersonal and communications skills combined with a passion for connecting people with nature, someone deeply committed to their mission of saving the natural environment and maintaining biodiversity. Working at Rathlin Island West Lighthouse and Seabird Centre, this charity's most spectacular visitor attraction and most successful people engagement reserve in Northern Ireland, you'll be providing a unique and fascinating visitor experience inspiring visitors to support nature conservation now and in the future. This role is fundamental in ensuring the highest quality of visitor experience for both new and existing audiences. Together with the Visitor Experience Manager, the Visitor Experience Officer will be responsible for supporting and inspiring the staff and volunteer team to deliver this organisation's visitor offer during a very busy spring and summer visitor season. You will also work with the Communications Team to deliver promotional activities, particularly social media content. You will ensure operations proceed efficiently and the highest standards are maintained in visitor interactions and in the presentation of the premises. You will also promote membership of this charity and help maximise catering and retail sales which provide vital income for the charity. You will be working alongside the Visitor Experience Manager, Visitor Experience Assistants and volunteers with the HQ team to ensure the highest quality of visitor experience. You will be expected to deputise for the Visitor Experience Manager during their two days off during the week and assist with all the required administrative tasks. The Visitor Experience Officer will live on the island during the season, with the opportunity to rent staff accommodation. This affords the opportunity to experience the unique island way of life and engage with a vibrant community and diverse social and cultural events. Living immersed in a stunning natural landscape is an unforgettable experience Essential qualifications, skills, knowledge and experience : 4 GCSEs at grades A-C and 2 A levels or equivalent. Computer literate Sound understanding of systems and procedures necessary to run a commercial visitor operation Working knowledge of visitor engagement techniques Excellent verbal and written communications skills Proven ability to plan and prioritise workloads A team player who can motivate and inspire people Problem-solving skills and ability to work on own initiative Experience of managing and delivering against targets and KPI's Experience of analysing and interpreting data in a visitor experience environment Experience of delivering a high-quality visitor offer Successful experience of managing or supporting a team of staff and/or volunteers Driving License and right to drive in the UK Desirable qualifications, skills, knowledge and experience: Tourism/leisure related qualification, ideally at HND level or equivalent Working knowledge of Equal Opportunities & Diversity Health and Safety in the workplace Experience of delivering exceptional customer service Hospitality, retail or catering work experience Additional Information This is a Full-Time (37.5 hours per week) temporary contract (26 weeks). Accommodation is available to rent for the duration of the post. Closing date: 23:59, Tuesday 30th December 2025 This employer will conduct interviews for this position from 5th - 9th January 2026. Please note: The right is reserved to close this advert at any time. Please submit your application at your earliest convenience to avoid disappointment. Interested? To find out more information, please click the apply button. You will be taken to a simple CHM Recruit form and then redirected to complete your application for this position. This role will require completion of the employer's Safeguarding level 2 training in addition to the standard pre-employment checks. Our client is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974. This charity is committed to developing an inclusive and diverse organisation, in which everyone feels supported, valued, and able to be their full selves. To achieve their vision of creating a world richer in nature, they need more people, and more diverse people, on nature's side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, they are particularly interested in receiving your application. No agencies please.