We are currently recruiting for a Citizen Liaison Manager working in the Adaptations and Citizens Support department on a full time and permanent basis in Birmingham. Salary 35-40K per annum Company Benefits 33 days Holiday including bank Holidays Health assured scheme Company pension Company Events Dress down Friday's Professional development and training opportunities Access to Bright Exchange for discounted retail and membership schemes. Job description The Citizen Liaison Manager is responsible for leading the administrative, operational, and customer service functions of the Adaptations service. The role is responsible for managing the admin process in relation to administering the Disabled Facilities Grant (DFG) Staying Independent at Homes (SIAH) contract. Key Responsibilities Ensuring that cases progress smoothly, administration and communication duties are fulfilled. Lead, plan, and manage all business support and admin functions related to the adaptation service. Monitor team performance and KPIs. Maintain clear visibility of case status across referral, approval, works coordination, and invoicing stages. Identify bottlenecks and intervene to unblock flow. Escalate delays, risks, or non-compliance to operational delivery managers. Monitor compliance with Birmingham City Council KPIs Produce performance data and reporting to support contract monitoring. Oversee complaints management and resolution. Attend site visits in complex, sensitive, or high-risk cases (e.g. vulnerability, safeguarding concern, communication breakdown, escalation risk). Ensure case records are accurate, auditable, and compliant with contractual and legal requirements. Maintain structured workflows and data standards within case management systems. Ensure evidence is available to support BCC audit or monitoring requirements. About you: Leadership experience within housing, health, social care, or regulated public services. Experience managing administration and/or customer service teams. Experience working within KPI-driven contract environments. Experience working with vulnerable individuals. Strong safeguarding and compliance awareness. Ability to travel across Birmingham where required for site attendance. Experience with DFG or housing adaptations. Experience working with local authorities. Experience in service redesign or digitisation. If you are an experienced manager with contract management skills and a strong understanding of the DFG process or similar adaptations frameworks, then please apply! For further information please call Rebecca on (phone number removed). S14 About Us We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies Privacy Notice.
Mar 12, 2026
Full time
We are currently recruiting for a Citizen Liaison Manager working in the Adaptations and Citizens Support department on a full time and permanent basis in Birmingham. Salary 35-40K per annum Company Benefits 33 days Holiday including bank Holidays Health assured scheme Company pension Company Events Dress down Friday's Professional development and training opportunities Access to Bright Exchange for discounted retail and membership schemes. Job description The Citizen Liaison Manager is responsible for leading the administrative, operational, and customer service functions of the Adaptations service. The role is responsible for managing the admin process in relation to administering the Disabled Facilities Grant (DFG) Staying Independent at Homes (SIAH) contract. Key Responsibilities Ensuring that cases progress smoothly, administration and communication duties are fulfilled. Lead, plan, and manage all business support and admin functions related to the adaptation service. Monitor team performance and KPIs. Maintain clear visibility of case status across referral, approval, works coordination, and invoicing stages. Identify bottlenecks and intervene to unblock flow. Escalate delays, risks, or non-compliance to operational delivery managers. Monitor compliance with Birmingham City Council KPIs Produce performance data and reporting to support contract monitoring. Oversee complaints management and resolution. Attend site visits in complex, sensitive, or high-risk cases (e.g. vulnerability, safeguarding concern, communication breakdown, escalation risk). Ensure case records are accurate, auditable, and compliant with contractual and legal requirements. Maintain structured workflows and data standards within case management systems. Ensure evidence is available to support BCC audit or monitoring requirements. About you: Leadership experience within housing, health, social care, or regulated public services. Experience managing administration and/or customer service teams. Experience working within KPI-driven contract environments. Experience working with vulnerable individuals. Strong safeguarding and compliance awareness. Ability to travel across Birmingham where required for site attendance. Experience with DFG or housing adaptations. Experience working with local authorities. Experience in service redesign or digitisation. If you are an experienced manager with contract management skills and a strong understanding of the DFG process or similar adaptations frameworks, then please apply! For further information please call Rebecca on (phone number removed). S14 About Us We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies Privacy Notice.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 12, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 12, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Were recruiting a Communities Engagement Manager on behalf of a localauthority to help strengthen communities. This role involves developing and delivering projects that improve community engagement, cohesion, resilience, and local services. Key Responsibilities of a Community Engagment Officer: Support community initiatives and engagement with local groups, parish councils, and partners click apply for full job details
Mar 12, 2026
Contractor
Were recruiting a Communities Engagement Manager on behalf of a localauthority to help strengthen communities. This role involves developing and delivering projects that improve community engagement, cohesion, resilience, and local services. Key Responsibilities of a Community Engagment Officer: Support community initiatives and engagement with local groups, parish councils, and partners click apply for full job details
£32,194 - £38,560 assuming good attendance and 1-2 sleep ins per month Those huge small victories Working in our Children's Homes means being a part of a young person's day to day life. This means being there for the highest highs and lowest lows. Our support workers enable our young people to get their childhood back and create pathways to become well rounded adults - an incredibly rewarding role to have. There will be challenges along the way but there will also be the smallest moments which feel like a huge small victory! Our homes accommodate young people with social, emotional and mental health needs, and our aim is to create the best possible outcome for the young people in our care. Our support workers are fulfilled by the idea of affecting even the smallest positive changes in our young people, so we celebrate the little things. Check out this video on what life as a Children's Residential Support Worker is like. Get out what you put in You'll take care of our young people day to day, making sure things run smoothly and creating lasting memories. This involves making sure they are up and ready for school, helping with homework, completing paperwork and planning activities. Evenings and weekends are for fun, whether that's playing on the Xbox, a game of football, having a film day or going go-karting - not a bad way to spend your day at work! Working here is never dull, and the work really matters. It's about tapping into each young person's needs, personality and potential - and guiding them toward a positive future. What we do for you We know you're going to do great things. For your hard work and commitment, we reward you with the best salary and benefits package in the care sector. With us, you'll get to make a genuine difference to the lives of our young people - plus you'll get: Salary: Base salary of £29,034 - £35,400 Bonuses: In addition to your base salary you'll do 1-2 sleep ins per months, these are paid at £80 per sleep and £1,400 Attendance Allowance - assuming good attendance, £1,000 Welcome Bonus - on successful completion of probation & £1,000 Loyalty Bonus (after 12 months of employment) Training: A full 4-week induction on our Care Academy Holiday: You'll work hard at WG, so you'll be rewarded with 7 weeks' holiday Progression: If career development is your thing, most of our team leaders and managers have been promoted from within our group - plus you could join our 'Aspire' future managers programme Flexible benefits package: meaning you can increase/decrease your holiday allowance, pension and life insurance - check out our benefits here Wellbeing: a host of wellbeing tools and advice including employee assistance Medical cover so you can claim back the cost of things like an opticians or dentist appointment and a host of high-street discounts Meals provided while you're at work Beautiful working environments with the very best facilities - check out our homes here A recommend a friend scheme that offers a £1,000 bonus every time Bring your whole-self to work Here at Witherslack Group, we celebrate everyone's differences as that's what makes us the best at what we do. Our young people come from all walks of life, diverse backgrounds and with different needs - and our workforce reflects that diversity, so that our teams can engage, encourage and inspire our young people to be themselves. You don't need experience, but there are a few things we'll be looking for from you: A 'can do' attitude - a team player who rolls up their sleeves to help others We genuinely care about our young people (and each other) so honesty and empathy is a must The resilience to be able to deal with challenging situations A full UK driving licence which you've held for at least 12 months If you don't have a Level 3 Diploma in Residential Childcare (or equivalent), we'll pay for you to study and support you every step of the way You'll start life as a RSW by joining our 'Care Academy' - 4 weeks of off the job training with experienced WG professionals to help you feel confident and ready to support our young people. Join the UK's best special education and care provider Our young people deserve the best possible future and we feel the same about our teams. You deserve to have the career you want, with a purpose-led employer, in an environment that allows you to be yourself. The Witherslack Group is committed to safeguarding and promoting the welfare of its young people. This post is subject to an enhanced DBS check (we will cover the cost) and an online search. We are an equal opportunities employer welcoming applications from all sections of the community. For a full job description and person specification, please click here . To view our ex-offenders policy please click here . Children's Support Worker / Residential Support Worker / Care Worker / Career in Care / Working with Children / SEMH
Mar 12, 2026
Full time
£32,194 - £38,560 assuming good attendance and 1-2 sleep ins per month Those huge small victories Working in our Children's Homes means being a part of a young person's day to day life. This means being there for the highest highs and lowest lows. Our support workers enable our young people to get their childhood back and create pathways to become well rounded adults - an incredibly rewarding role to have. There will be challenges along the way but there will also be the smallest moments which feel like a huge small victory! Our homes accommodate young people with social, emotional and mental health needs, and our aim is to create the best possible outcome for the young people in our care. Our support workers are fulfilled by the idea of affecting even the smallest positive changes in our young people, so we celebrate the little things. Check out this video on what life as a Children's Residential Support Worker is like. Get out what you put in You'll take care of our young people day to day, making sure things run smoothly and creating lasting memories. This involves making sure they are up and ready for school, helping with homework, completing paperwork and planning activities. Evenings and weekends are for fun, whether that's playing on the Xbox, a game of football, having a film day or going go-karting - not a bad way to spend your day at work! Working here is never dull, and the work really matters. It's about tapping into each young person's needs, personality and potential - and guiding them toward a positive future. What we do for you We know you're going to do great things. For your hard work and commitment, we reward you with the best salary and benefits package in the care sector. With us, you'll get to make a genuine difference to the lives of our young people - plus you'll get: Salary: Base salary of £29,034 - £35,400 Bonuses: In addition to your base salary you'll do 1-2 sleep ins per months, these are paid at £80 per sleep and £1,400 Attendance Allowance - assuming good attendance, £1,000 Welcome Bonus - on successful completion of probation & £1,000 Loyalty Bonus (after 12 months of employment) Training: A full 4-week induction on our Care Academy Holiday: You'll work hard at WG, so you'll be rewarded with 7 weeks' holiday Progression: If career development is your thing, most of our team leaders and managers have been promoted from within our group - plus you could join our 'Aspire' future managers programme Flexible benefits package: meaning you can increase/decrease your holiday allowance, pension and life insurance - check out our benefits here Wellbeing: a host of wellbeing tools and advice including employee assistance Medical cover so you can claim back the cost of things like an opticians or dentist appointment and a host of high-street discounts Meals provided while you're at work Beautiful working environments with the very best facilities - check out our homes here A recommend a friend scheme that offers a £1,000 bonus every time Bring your whole-self to work Here at Witherslack Group, we celebrate everyone's differences as that's what makes us the best at what we do. Our young people come from all walks of life, diverse backgrounds and with different needs - and our workforce reflects that diversity, so that our teams can engage, encourage and inspire our young people to be themselves. You don't need experience, but there are a few things we'll be looking for from you: A 'can do' attitude - a team player who rolls up their sleeves to help others We genuinely care about our young people (and each other) so honesty and empathy is a must The resilience to be able to deal with challenging situations A full UK driving licence which you've held for at least 12 months If you don't have a Level 3 Diploma in Residential Childcare (or equivalent), we'll pay for you to study and support you every step of the way You'll start life as a RSW by joining our 'Care Academy' - 4 weeks of off the job training with experienced WG professionals to help you feel confident and ready to support our young people. Join the UK's best special education and care provider Our young people deserve the best possible future and we feel the same about our teams. You deserve to have the career you want, with a purpose-led employer, in an environment that allows you to be yourself. The Witherslack Group is committed to safeguarding and promoting the welfare of its young people. This post is subject to an enhanced DBS check (we will cover the cost) and an online search. We are an equal opportunities employer welcoming applications from all sections of the community. For a full job description and person specification, please click here . To view our ex-offenders policy please click here . Children's Support Worker / Residential Support Worker / Care Worker / Career in Care / Working with Children / SEMH
JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Launch Your Career with JLL By joining our Talent Community, you have not officially applied to a position. If you would like to apply to a specific role, please review our open opportunities. Your Journey Starts Here Whether you're exploring your first professional opportunity or looking to apply your academic knowledge in practice, we have programmes designed to match your career stage and aspirations. Our early careers opportunities span multiple entry points, from hands-on apprenticeships to comprehensive graduate programmes. Our Programmes: Graduate Programmes - Full-time positions for recent university graduates Summer Internships - 6-week intensive experiences during university breaks Year-Long Placements - Extended work experiences as part of your degree Apprenticeships - Earn whilst you learn with structured training programmes Where You'll Make Your Mark For Graduates, Interns, and Placement Students: Join dynamic teams across Planning, Building Surveying, Quantity Surveying, Sustainability Engineering, Residential, Capital Markets, Project Management, Commercial, and Management Consulting. You'll work on high-profile projects, support major clients, and contribute to strategic initiatives that shape the built environment. For Apprentices: Develop practical skills and industry expertise across Commercial, Residential, Building Surveying, Quantity Surveying, Facilities Management, Health & Safety, and Electrical Engineering/Building Services. Our apprenticeship programmes combine structured learning with mentorship from experienced professionals. Your UK Early Careers Team Our dedicated Early Careers team is here to support you throughout your journey with JLL, from initial application through programme completion and beyond. Recruitment Team: Sarah Isiktan, Early Careers Recruitment Director - Leading our talent attraction strategy and ensuring we identify the brightest emerging professionals Hattie Sunderland, Early Careers Recruitment Adviser - Your first point of contact, guiding candidates through the application process and helping match talents with opportunities Programme Team: Gosia Slater, Global Early Careers Programme Director - Overseeing programme strategy and ensuring world-class development experiences across our global platform Zsofia Sandor, Early Careers Programme Director - Designing and delivering comprehensive programme experiences that accelerate career growth Jestina Davis, Early Careers Programme Manager - Providing day-to-day programme support and ensuring every participant receives the guidance they need to succeedOur early careers programmes are built on a foundation of professional development, meaningful work, and career progression. You'll gain exposure to diverse projects, receive mentorship from industry leaders, and build the skills and network needed for long-term success in commercial real estate. Location: -Birmingham, GBR, Bristol, GBR, Edinburgh, GBR, Glasgow, GBR, Leeds, GBR, London, GBR, Manchester,GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500(R) company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit .
Mar 12, 2026
Full time
JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Launch Your Career with JLL By joining our Talent Community, you have not officially applied to a position. If you would like to apply to a specific role, please review our open opportunities. Your Journey Starts Here Whether you're exploring your first professional opportunity or looking to apply your academic knowledge in practice, we have programmes designed to match your career stage and aspirations. Our early careers opportunities span multiple entry points, from hands-on apprenticeships to comprehensive graduate programmes. Our Programmes: Graduate Programmes - Full-time positions for recent university graduates Summer Internships - 6-week intensive experiences during university breaks Year-Long Placements - Extended work experiences as part of your degree Apprenticeships - Earn whilst you learn with structured training programmes Where You'll Make Your Mark For Graduates, Interns, and Placement Students: Join dynamic teams across Planning, Building Surveying, Quantity Surveying, Sustainability Engineering, Residential, Capital Markets, Project Management, Commercial, and Management Consulting. You'll work on high-profile projects, support major clients, and contribute to strategic initiatives that shape the built environment. For Apprentices: Develop practical skills and industry expertise across Commercial, Residential, Building Surveying, Quantity Surveying, Facilities Management, Health & Safety, and Electrical Engineering/Building Services. Our apprenticeship programmes combine structured learning with mentorship from experienced professionals. Your UK Early Careers Team Our dedicated Early Careers team is here to support you throughout your journey with JLL, from initial application through programme completion and beyond. Recruitment Team: Sarah Isiktan, Early Careers Recruitment Director - Leading our talent attraction strategy and ensuring we identify the brightest emerging professionals Hattie Sunderland, Early Careers Recruitment Adviser - Your first point of contact, guiding candidates through the application process and helping match talents with opportunities Programme Team: Gosia Slater, Global Early Careers Programme Director - Overseeing programme strategy and ensuring world-class development experiences across our global platform Zsofia Sandor, Early Careers Programme Director - Designing and delivering comprehensive programme experiences that accelerate career growth Jestina Davis, Early Careers Programme Manager - Providing day-to-day programme support and ensuring every participant receives the guidance they need to succeedOur early careers programmes are built on a foundation of professional development, meaningful work, and career progression. You'll gain exposure to diverse projects, receive mentorship from industry leaders, and build the skills and network needed for long-term success in commercial real estate. Location: -Birmingham, GBR, Bristol, GBR, Edinburgh, GBR, Glasgow, GBR, Leeds, GBR, London, GBR, Manchester,GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500(R) company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit .
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 12, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 12, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
TJX Europe At TJX Europe, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development. Whether you're working in our Distribution Centers, Corporate Offices, or Retail Stores-TK Maxx & Homesense, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX team-a Fortune 100 company and the world's leading off-price retailer. Job Description: Category Manager - HR and Travel Job Profile To manage the delivery and implementation of GS&P category strategies across TJX Europe. Through collaboration with the business and vendors alike, the Category Manager will ensure that the needs of the business achieved through the implementation of optimal sourcing solutions. This role is pivotal in ensuring that HR and Travel related sourcing needs are met through innovative, cost-effective and compliant sourcing solutions. A key component of this role is the ability to build strategic relationships with business partners, management of supplier relationships, develop and execute sourcing strategies in line with business requirements and to project manage and deliver a variety of end to end sourcing events. This role is based in Watford with occasional travel overseas. Key Responsibilities Global Strategic Sourcing Executes global, international and national category plans via tools embedded in the strategic sourcing methodology and in collaboration with internal business partners. Embraces regional international and cross-functional multi-cultural teams in the execution of the strategic sourcing process and the implementation of the strategy. Develops and evolves product or service requirements across all TJX's brands and geographies. Maximises opportunities to batch multi-divisional requirements to create larger pools of sourcing to increase savings to TJX. Prepares a regional negotiation plan and executes accordingly involving TJX legal, as necessary. Pro-actively uses automated sourcing processes including auctions, RFX's, and relationship management systems. Supplier Relationship Management: Build strong relationships with HR and Travel service providers, negotiating optimal terms, cost optimization and fostering partnerships that deliver value and quality. Process Improvement Drive efficiencies through market intelligence and insights, process enhancements, and leveraging technology to support HR and Travel growth. Regional Vendor Management Manages the commercial element of supplier relationships. Understands trade-offs of risk, quality, and cost, and be able to manage each area through supplier management, contracting, and negotiations. Maintains fair, courteous and productive relationships with all TJX international strategic vendors and reinforces TJXE's positive brand image within the vendor community. Looks to identify or develop and incorporate innovative products, services, approaches such as off-shoring, out-sourcing, consortia development, best country sourcing to support TJXE low-cost producer strategy Business Partner Collaboration Partner with HR and Travel business leaders to understand needs and deliver tailored solutions that support areas of responsibility. Foster deep and trusting relationships with business partners, through regular communication, building influence and credibility within the category. Contract compliance Ensure that appropriate contractual terms are in place. Prepares category reports for the Manager Of Category and the GSPLT Innovation Raises market innovation for covered categories and brings applicable ideas to the business for testing, cost modelling and performance measurement. People Management and Leadership Supports the optimization of TJXE £500 million indirect spend globally (6+ countries) On a category basis, undertakes annual sourcing initiatives delivering approx. £1m in yearly savings. Responsible and impacts up to £75+ million in indirect spend on an international basis. Manages key strategic and day to day operational regional supplier relationships by actively planning and delivering on action items through the management of regional and national account executives. Actively represents TJX within the global supplier community and the business world at large. Vendor management and the harvesting of innovation from our vendor community is an integral part of the job description. Recommends category initiative within portfolio of spend (10 to 20 initiatives per year) Decides on negotiation plan and executes accordingly. Recommendation for final vendor selection Strategic Procurement Develop and execute category strategies for HR and Travel services including Talent Acquisition and Recruitment, Employee Health & Wellbeing, Employee Benefits, Training, Travel and Fleet, ensuring alignment with business objectives and compliance requirements. Key Skills, Knowledge & Experience Bachelor's degree (preferred) Experience in managing HR or Travel categories Expertise in global strategic category sourcing Experience in global sourcing and Low-Cost Country Sourcing preferred. Multi-country negotiations and contracts Experience in managing multiple stakeholders Strong ability to manage priorities and good time management skills Oracle/SAP/Ariba or similar e-sourcing/P2P experience/knowledge Strong business, analytical and people management skills Excellent interpersonal relationship development skills Training & development skills Advanced Excel and PowerPoint. As proud as we are of our past success, it's our future that excites us most. We strive to provide opportunities for growth, recognition and a competitive salary and benefits package. Share our determination to think bolder and bigger, and be part of our future. We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief and/or sexual orientation. Address: 73 Clarendon Road Location: EUR Home Office Watford GB
Mar 12, 2026
Full time
TJX Europe At TJX Europe, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development. Whether you're working in our Distribution Centers, Corporate Offices, or Retail Stores-TK Maxx & Homesense, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX team-a Fortune 100 company and the world's leading off-price retailer. Job Description: Category Manager - HR and Travel Job Profile To manage the delivery and implementation of GS&P category strategies across TJX Europe. Through collaboration with the business and vendors alike, the Category Manager will ensure that the needs of the business achieved through the implementation of optimal sourcing solutions. This role is pivotal in ensuring that HR and Travel related sourcing needs are met through innovative, cost-effective and compliant sourcing solutions. A key component of this role is the ability to build strategic relationships with business partners, management of supplier relationships, develop and execute sourcing strategies in line with business requirements and to project manage and deliver a variety of end to end sourcing events. This role is based in Watford with occasional travel overseas. Key Responsibilities Global Strategic Sourcing Executes global, international and national category plans via tools embedded in the strategic sourcing methodology and in collaboration with internal business partners. Embraces regional international and cross-functional multi-cultural teams in the execution of the strategic sourcing process and the implementation of the strategy. Develops and evolves product or service requirements across all TJX's brands and geographies. Maximises opportunities to batch multi-divisional requirements to create larger pools of sourcing to increase savings to TJX. Prepares a regional negotiation plan and executes accordingly involving TJX legal, as necessary. Pro-actively uses automated sourcing processes including auctions, RFX's, and relationship management systems. Supplier Relationship Management: Build strong relationships with HR and Travel service providers, negotiating optimal terms, cost optimization and fostering partnerships that deliver value and quality. Process Improvement Drive efficiencies through market intelligence and insights, process enhancements, and leveraging technology to support HR and Travel growth. Regional Vendor Management Manages the commercial element of supplier relationships. Understands trade-offs of risk, quality, and cost, and be able to manage each area through supplier management, contracting, and negotiations. Maintains fair, courteous and productive relationships with all TJX international strategic vendors and reinforces TJXE's positive brand image within the vendor community. Looks to identify or develop and incorporate innovative products, services, approaches such as off-shoring, out-sourcing, consortia development, best country sourcing to support TJXE low-cost producer strategy Business Partner Collaboration Partner with HR and Travel business leaders to understand needs and deliver tailored solutions that support areas of responsibility. Foster deep and trusting relationships with business partners, through regular communication, building influence and credibility within the category. Contract compliance Ensure that appropriate contractual terms are in place. Prepares category reports for the Manager Of Category and the GSPLT Innovation Raises market innovation for covered categories and brings applicable ideas to the business for testing, cost modelling and performance measurement. People Management and Leadership Supports the optimization of TJXE £500 million indirect spend globally (6+ countries) On a category basis, undertakes annual sourcing initiatives delivering approx. £1m in yearly savings. Responsible and impacts up to £75+ million in indirect spend on an international basis. Manages key strategic and day to day operational regional supplier relationships by actively planning and delivering on action items through the management of regional and national account executives. Actively represents TJX within the global supplier community and the business world at large. Vendor management and the harvesting of innovation from our vendor community is an integral part of the job description. Recommends category initiative within portfolio of spend (10 to 20 initiatives per year) Decides on negotiation plan and executes accordingly. Recommendation for final vendor selection Strategic Procurement Develop and execute category strategies for HR and Travel services including Talent Acquisition and Recruitment, Employee Health & Wellbeing, Employee Benefits, Training, Travel and Fleet, ensuring alignment with business objectives and compliance requirements. Key Skills, Knowledge & Experience Bachelor's degree (preferred) Experience in managing HR or Travel categories Expertise in global strategic category sourcing Experience in global sourcing and Low-Cost Country Sourcing preferred. Multi-country negotiations and contracts Experience in managing multiple stakeholders Strong ability to manage priorities and good time management skills Oracle/SAP/Ariba or similar e-sourcing/P2P experience/knowledge Strong business, analytical and people management skills Excellent interpersonal relationship development skills Training & development skills Advanced Excel and PowerPoint. As proud as we are of our past success, it's our future that excites us most. We strive to provide opportunities for growth, recognition and a competitive salary and benefits package. Share our determination to think bolder and bigger, and be part of our future. We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief and/or sexual orientation. Address: 73 Clarendon Road Location: EUR Home Office Watford GB
East and North Hertfordshire NHS Trust (Enherts-TR)
Northwood, Middlesex
Site Mount Vernon Cancer Centre Town Northwood Salary £55,690 - £62,682 Per annum + 15% high cost area supplement Salary period Yearly Closing 09/03/:59 Here at East and North Hertfordshire Teaching NHS Trust Our mission is: Providing high-quality, compassionate care for our communities Our vision to 2030 is: To be trusted to provide consistently outstanding care and exemplary service Our values - We want our staff to believe in, demonstrate and live our values in everything we do. Our values are: Include We value the diversity and experience of our community colleagues and partners, creating relationships and climates that provide an opportunity to share, collaborate and grow together. Respect We create a safe environment where we are curious of the lived experience of others, seek out best practice and are open to listening and hearing new ideas. Improve We are committed to consistently delivering excellent services and continuously looking to improve through a creative workforce that feels empowered to act in service of our shared purpose. Job overview We are recruiting for a Radiotherapy Physics Lead Scientist who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients. The Radiotherapy Physics department provides a specialist technical radiotherapy physics service to the Mount Vernon Cancer Centre, contributing to safe treatment of patients for radiotherapy. It is responsible for ensuring the accurate calibration, according to national recommendations, of all radiotherapy treatment machines and providing a routine quality control service for all equipment used in planning, verifying and treating radiotherapy patients. The aim of this post is to act as a lead physicist within the radiotherapy physics team. You will be responsible for an area of radiotherapy physics determined both by your own skill set and the current needs of the department. You will work across multiple areas of the team at various times This post will involve both development work and routine work within the department. At the heart of everything we do are our core values: Include, Respect, and Improve. We encourage you to embrace these values throughout the recruitment process and in your role with us. Main duties of the job To perform treatment planning and checking within two sections of the department (external beam, brachytherapy, stereotactic). To manage and coordinate allocated projects in collaboration with the project lead. To provide appropriate training for physics and radiography staff with respect to treatment planning, machine QA and either brachytherapy or stereotactic and to assist in the assessment of staff competency for physics staff. To undertake a role as a medical physics expert within the radiotherapy department To line manage and supervise staff. This may include those on training programmes in radiotherapy physics. Working for our organisation At East and North Hertfordshire NHS Trust, we are proud of the range of general and specialist services we provide and our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible and innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now. We run the following hospitals: The Lister Hospital, Stevenage New Queen Elizabeth II (New QEII), Welwyn Garden City Hertford County, Hertford We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation and our staff and patients are at the heart of delivering this ambitious agenda. We are committed to a positive work life balance for our employees. This means that any employee is entitled to seek to work flexible working patterns and we are committed to listen and consider all requests. Such requests, of course, have to be made and considered formally, and will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen. Detailed job description and main responsibilities We welcome applications from those who would relish the opportunity to be part of new and developing cancer service, building on the excellent reputation, research and patient experience the Cancer Centre already delivers. Please see the attached Job Description and Person Specification information pack for further detailed information regarding this role. Person specification Education and Qualifications Good (1st or 2nd class) honours degree in a relevant subject Relevant MSc or higher degree Completion of scientist training program or equivalent experience HCPC registered Good written and spoken English Experience Significant experience in Radiotherapy Physics including: analysing and judging treatment options, identifying problems with patient-related equipment, exercising judgement to solve problems and making decisions on how equipment is to be used safely and correctly, all usually under time-pressure Specialist training and practical experience in the use and calibration of radiotherapy equipment (including linear accelerators and treatment planning computers), specialist test and measurement equipment and dosimetry equipment calibration. Significant experience in planning and checking complex patients treatment plans in one of brachytherapy, external beam or stereotactic radiotherapy (as appropriate to the post) Experience in planning and checking patients treatment plans in an additional area from brachytherapy, external beam or stereotactic radiotherapy Experience of imaging modalities other than CT Knowledge Broad knowledge of radiation and associated areas within Medical Physics. Highly developed, specialist level of theoretical and practical knowledge across the full range of working procedures and practices within Radiotherapy Physics. Advanced theoretical and practical knowledge of Radiotherapy equipment, dosimetry and treatment planning, including sufficient knowledge and experience to act as a Medical Physics Expert in Radiotherapy Physics. Advanced theoretical and practical knowledge of relevant legislation, national standards, professional and other guidelines, including IRR, IR(ME)R ISO9001-200, other relevant BSI and ISO standards, professional and regulatory body reports and guidelines. Knowledge and ability to understand and use to their full extent a range of computerised treatment planning systems, including knowledge of treatment planning system algorithms and areas where their limitations may affect clinical decisions Understanding of patient and staff risks arising from treatment planning computer system errors, equipment failure, treatment errors and incorrect dosimetry Skills and Abilities Able to use judgement involving facts that require analysis, interpretation and comparison of a range of options as, for example, in analysing the results of scientific measurements or treatment plans, which may conflict, and deciding upon an appropriate course of action. Able to supervise projects and small groups of staff. Able to prioritise and manage own work Highly developed physical accuracy and dexterity, for making precision measurements and adjustments on equipment, often under time pressure to ensure radiotherapy equipment is returned to clinical use as soon as possible. Use of fine tools for equipment adjustment Able to lift large, cumbersome medium/heavy weights on occasion (e.g. test instruments, measuring equipment and calibration jigs onto radiotherapy equipment) Able to concentrate when subject to constantly unpredictable working patterns (e.g. when interrupted to provide urgent advice affecting patients' treatments). Able to concentrate for prolonged periods in safetycritical areas (e.g. carrying out or analysing radiation measurements or checking patients treatment plans) Able to use Excel, Word, Access etc. to set up documents and spreadsheets and extract information. Able to design, develop and adapt software solutions to meet the needs of radiotherapy physics and radiotherapy Able to exercise own initiative when dealing with issues within own specialist area of competence. Able to communicate highly complex information e.g. advice to consultant oncologists on patient treatment options, equipment status or operation to other professional groups. Able to present scientific papers at national and international conferences. Able to train groups of other professional staff. Able to deliver teaching and training on complex Radiotherapy Physics-related subjects. Expected to act independently, without supervision, within professional guidelines, but can refer to his manager where necessary. The individual's manager assesses work at intervals Evidence of team leadership and an ability to motivate staff Evidence of publications in areas relevant to radiotherapy physics Personal Qualities Able to deal with occasional distressing circumstances when working with terminally ill patients in Radiotherapy. Good negotiation skills with staff and suppliers to optimise Radiotherapy Physics services . click apply for full job details
Mar 12, 2026
Full time
Site Mount Vernon Cancer Centre Town Northwood Salary £55,690 - £62,682 Per annum + 15% high cost area supplement Salary period Yearly Closing 09/03/:59 Here at East and North Hertfordshire Teaching NHS Trust Our mission is: Providing high-quality, compassionate care for our communities Our vision to 2030 is: To be trusted to provide consistently outstanding care and exemplary service Our values - We want our staff to believe in, demonstrate and live our values in everything we do. Our values are: Include We value the diversity and experience of our community colleagues and partners, creating relationships and climates that provide an opportunity to share, collaborate and grow together. Respect We create a safe environment where we are curious of the lived experience of others, seek out best practice and are open to listening and hearing new ideas. Improve We are committed to consistently delivering excellent services and continuously looking to improve through a creative workforce that feels empowered to act in service of our shared purpose. Job overview We are recruiting for a Radiotherapy Physics Lead Scientist who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients. The Radiotherapy Physics department provides a specialist technical radiotherapy physics service to the Mount Vernon Cancer Centre, contributing to safe treatment of patients for radiotherapy. It is responsible for ensuring the accurate calibration, according to national recommendations, of all radiotherapy treatment machines and providing a routine quality control service for all equipment used in planning, verifying and treating radiotherapy patients. The aim of this post is to act as a lead physicist within the radiotherapy physics team. You will be responsible for an area of radiotherapy physics determined both by your own skill set and the current needs of the department. You will work across multiple areas of the team at various times This post will involve both development work and routine work within the department. At the heart of everything we do are our core values: Include, Respect, and Improve. We encourage you to embrace these values throughout the recruitment process and in your role with us. Main duties of the job To perform treatment planning and checking within two sections of the department (external beam, brachytherapy, stereotactic). To manage and coordinate allocated projects in collaboration with the project lead. To provide appropriate training for physics and radiography staff with respect to treatment planning, machine QA and either brachytherapy or stereotactic and to assist in the assessment of staff competency for physics staff. To undertake a role as a medical physics expert within the radiotherapy department To line manage and supervise staff. This may include those on training programmes in radiotherapy physics. Working for our organisation At East and North Hertfordshire NHS Trust, we are proud of the range of general and specialist services we provide and our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible and innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now. We run the following hospitals: The Lister Hospital, Stevenage New Queen Elizabeth II (New QEII), Welwyn Garden City Hertford County, Hertford We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation and our staff and patients are at the heart of delivering this ambitious agenda. We are committed to a positive work life balance for our employees. This means that any employee is entitled to seek to work flexible working patterns and we are committed to listen and consider all requests. Such requests, of course, have to be made and considered formally, and will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen. Detailed job description and main responsibilities We welcome applications from those who would relish the opportunity to be part of new and developing cancer service, building on the excellent reputation, research and patient experience the Cancer Centre already delivers. Please see the attached Job Description and Person Specification information pack for further detailed information regarding this role. Person specification Education and Qualifications Good (1st or 2nd class) honours degree in a relevant subject Relevant MSc or higher degree Completion of scientist training program or equivalent experience HCPC registered Good written and spoken English Experience Significant experience in Radiotherapy Physics including: analysing and judging treatment options, identifying problems with patient-related equipment, exercising judgement to solve problems and making decisions on how equipment is to be used safely and correctly, all usually under time-pressure Specialist training and practical experience in the use and calibration of radiotherapy equipment (including linear accelerators and treatment planning computers), specialist test and measurement equipment and dosimetry equipment calibration. Significant experience in planning and checking complex patients treatment plans in one of brachytherapy, external beam or stereotactic radiotherapy (as appropriate to the post) Experience in planning and checking patients treatment plans in an additional area from brachytherapy, external beam or stereotactic radiotherapy Experience of imaging modalities other than CT Knowledge Broad knowledge of radiation and associated areas within Medical Physics. Highly developed, specialist level of theoretical and practical knowledge across the full range of working procedures and practices within Radiotherapy Physics. Advanced theoretical and practical knowledge of Radiotherapy equipment, dosimetry and treatment planning, including sufficient knowledge and experience to act as a Medical Physics Expert in Radiotherapy Physics. Advanced theoretical and practical knowledge of relevant legislation, national standards, professional and other guidelines, including IRR, IR(ME)R ISO9001-200, other relevant BSI and ISO standards, professional and regulatory body reports and guidelines. Knowledge and ability to understand and use to their full extent a range of computerised treatment planning systems, including knowledge of treatment planning system algorithms and areas where their limitations may affect clinical decisions Understanding of patient and staff risks arising from treatment planning computer system errors, equipment failure, treatment errors and incorrect dosimetry Skills and Abilities Able to use judgement involving facts that require analysis, interpretation and comparison of a range of options as, for example, in analysing the results of scientific measurements or treatment plans, which may conflict, and deciding upon an appropriate course of action. Able to supervise projects and small groups of staff. Able to prioritise and manage own work Highly developed physical accuracy and dexterity, for making precision measurements and adjustments on equipment, often under time pressure to ensure radiotherapy equipment is returned to clinical use as soon as possible. Use of fine tools for equipment adjustment Able to lift large, cumbersome medium/heavy weights on occasion (e.g. test instruments, measuring equipment and calibration jigs onto radiotherapy equipment) Able to concentrate when subject to constantly unpredictable working patterns (e.g. when interrupted to provide urgent advice affecting patients' treatments). Able to concentrate for prolonged periods in safetycritical areas (e.g. carrying out or analysing radiation measurements or checking patients treatment plans) Able to use Excel, Word, Access etc. to set up documents and spreadsheets and extract information. Able to design, develop and adapt software solutions to meet the needs of radiotherapy physics and radiotherapy Able to exercise own initiative when dealing with issues within own specialist area of competence. Able to communicate highly complex information e.g. advice to consultant oncologists on patient treatment options, equipment status or operation to other professional groups. Able to present scientific papers at national and international conferences. Able to train groups of other professional staff. Able to deliver teaching and training on complex Radiotherapy Physics-related subjects. Expected to act independently, without supervision, within professional guidelines, but can refer to his manager where necessary. The individual's manager assesses work at intervals Evidence of team leadership and an ability to motivate staff Evidence of publications in areas relevant to radiotherapy physics Personal Qualities Able to deal with occasional distressing circumstances when working with terminally ill patients in Radiotherapy. Good negotiation skills with staff and suppliers to optimise Radiotherapy Physics services . click apply for full job details
Community Fundraising Lead Full-Time £28,000 £33,000 Hybrid (Southampton HQ + Home) Charity: Friends of PICU Make fundraising meaningful join us and help save lives. At Friends of PICU, we re dedicated to supporting the Paediatric Intensive Care Unit at University Hospital Southampton, funding lifesaving equipment, providing family support, and enhancing care for critically ill and injured children. We re looking for a Community Fundraising Lead to grow our community and events fundraising activities, inspire supporters, and make a lasting impact for families when they need it most. The Role As our Community Fundraising Lead, you ll be the driving force behind our community and event fundraising. You ll build relationships with existing and new supporters, community groups, and corporate partners developing opportunities to raise income and awareness for Friends of PICU. Working closely with our Operations Manager, you ll deliver an annual calendar of exciting fundraising events, from local community challenges to large-scale campaigns, ensuring each activity connects people to our mission and delivers excellent supporter experiences. This is a full-time role (37.5 hours per week) with hybrid working based partly at our charity office at University Hospital Southampton and partly from home. Some evening and weekend work, plus travel across Hampshire and neighbouring counties, will be required. Key Responsibilities: Grow community fundraising by engaging with fundraisers, schools, faith groups, clubs, and small businesses. Build and nurture relationships, delivering exceptional supporter care and stewardship. Lead event fundraising plan, deliver, and evaluate an annual calendar of fundraising events. Create inspiring fundraising materials and digital content. Promote events through social media and the website with engaging storytelling. Support corporate engagement and develop partnerships. Manage data, CRM records, and ensure accurate banking and reporting. Meet fundraising targets and contribute to budgets and reports. Represent Friends of PICU at community events and presentations. Support grant applications with evidence and stories from fundraising activities. Collaborate across the team, supporting operations, volunteers, and event logistics. About You You re enthusiastic, confident, and driven by the difference your work makes. You ll thrive in a busy, people-focused environment, balancing creativity with organisation. You ll bring initiative, positivity, and a can do attitude to everything you do. Essential Skills and Experience: Excellent relationship-building and interpersonal skills. Confident in public speaking, networking, and representing a charity professionally. Strong written and verbal communication skills. Organised, able to manage multiple projects and deadlines effectively. Experience using Microsoft Office and social media platforms. Understanding of fundraising principles, legislation, and GDPR. Ability to work flexibly, including evenings/weekends, and travel locally (car and full UK driving licence required). Self-motivated, proactive, and comfortable working both independently and as part of a small team. Committed to equality, inclusion, and the values of Friends of PICU. Desirable: Experience of managing fundraising events within a charitable organisation. Experience in event management and volunteer coordination. Knowledge of charity sector practices and Gift Aid processes. Experience using CRM databases. Competencies: Relating and Networking: Builds positive relationships with supporters and colleagues, using empathy and humour appropriately. Persuading and Influencing: Inspires others, negotiates effectively, and promotes ideas with confidence. Delivering Results: Focuses on quality, productivity, and supporter satisfaction, consistently achieving goals. Creating and Innovating: Develops new ideas and approaches, driving improvements and change. Entrepreneurial Thinking: Adapts to new challenges and opportunities with creativity and commercial awareness. Coping with Pressure: Maintains professionalism and positivity under pressure, learning from feedback. What You ll Get: Salary range: £28,000 £33,000 per annum, depending on experience. Flexible hybrid working between home and our Southampton base. Autonomy to design and lead your own events calendar. Support from a small, friendly, and passionate team. Real impact: See how your work directly improves care for critically ill and injured children, and their families. If you re ready to take the next step in your fundraising career and want to make a genuine difference, we d love to hear from you.
Mar 12, 2026
Full time
Community Fundraising Lead Full-Time £28,000 £33,000 Hybrid (Southampton HQ + Home) Charity: Friends of PICU Make fundraising meaningful join us and help save lives. At Friends of PICU, we re dedicated to supporting the Paediatric Intensive Care Unit at University Hospital Southampton, funding lifesaving equipment, providing family support, and enhancing care for critically ill and injured children. We re looking for a Community Fundraising Lead to grow our community and events fundraising activities, inspire supporters, and make a lasting impact for families when they need it most. The Role As our Community Fundraising Lead, you ll be the driving force behind our community and event fundraising. You ll build relationships with existing and new supporters, community groups, and corporate partners developing opportunities to raise income and awareness for Friends of PICU. Working closely with our Operations Manager, you ll deliver an annual calendar of exciting fundraising events, from local community challenges to large-scale campaigns, ensuring each activity connects people to our mission and delivers excellent supporter experiences. This is a full-time role (37.5 hours per week) with hybrid working based partly at our charity office at University Hospital Southampton and partly from home. Some evening and weekend work, plus travel across Hampshire and neighbouring counties, will be required. Key Responsibilities: Grow community fundraising by engaging with fundraisers, schools, faith groups, clubs, and small businesses. Build and nurture relationships, delivering exceptional supporter care and stewardship. Lead event fundraising plan, deliver, and evaluate an annual calendar of fundraising events. Create inspiring fundraising materials and digital content. Promote events through social media and the website with engaging storytelling. Support corporate engagement and develop partnerships. Manage data, CRM records, and ensure accurate banking and reporting. Meet fundraising targets and contribute to budgets and reports. Represent Friends of PICU at community events and presentations. Support grant applications with evidence and stories from fundraising activities. Collaborate across the team, supporting operations, volunteers, and event logistics. About You You re enthusiastic, confident, and driven by the difference your work makes. You ll thrive in a busy, people-focused environment, balancing creativity with organisation. You ll bring initiative, positivity, and a can do attitude to everything you do. Essential Skills and Experience: Excellent relationship-building and interpersonal skills. Confident in public speaking, networking, and representing a charity professionally. Strong written and verbal communication skills. Organised, able to manage multiple projects and deadlines effectively. Experience using Microsoft Office and social media platforms. Understanding of fundraising principles, legislation, and GDPR. Ability to work flexibly, including evenings/weekends, and travel locally (car and full UK driving licence required). Self-motivated, proactive, and comfortable working both independently and as part of a small team. Committed to equality, inclusion, and the values of Friends of PICU. Desirable: Experience of managing fundraising events within a charitable organisation. Experience in event management and volunteer coordination. Knowledge of charity sector practices and Gift Aid processes. Experience using CRM databases. Competencies: Relating and Networking: Builds positive relationships with supporters and colleagues, using empathy and humour appropriately. Persuading and Influencing: Inspires others, negotiates effectively, and promotes ideas with confidence. Delivering Results: Focuses on quality, productivity, and supporter satisfaction, consistently achieving goals. Creating and Innovating: Develops new ideas and approaches, driving improvements and change. Entrepreneurial Thinking: Adapts to new challenges and opportunities with creativity and commercial awareness. Coping with Pressure: Maintains professionalism and positivity under pressure, learning from feedback. What You ll Get: Salary range: £28,000 £33,000 per annum, depending on experience. Flexible hybrid working between home and our Southampton base. Autonomy to design and lead your own events calendar. Support from a small, friendly, and passionate team. Real impact: See how your work directly improves care for critically ill and injured children, and their families. If you re ready to take the next step in your fundraising career and want to make a genuine difference, we d love to hear from you.
HR Officer Location: Lancashire (Hybrid ) Hours: Flexible, 37 Hours Salary: Up to 33,000 DOE Contract Type: 6 Month FTC About the Role We are pleased to be supporting our client in the search for an HR Officer to join their team. This is a non-profit organisation, providing a supportive and collaborative environment. The role involves a mix of HR administration and advisory responsibilities to support the HR team across multiple sites. Key responsibilities include: Supporting day to day HR processes and maintaining accurate employee records Assisting with recruitment, onboarding, and induction Supporting Employee Relations matters, including advisory tasks for managers Liaising with payroll to ensure starters, leavers, and contractual changes are processed correctly Managing probation periods, fixed-term contracts, and exit processes Producing HR correspondence such as contract variations, maternity letters, and holiday entitlement letters Maintaining personnel files and HR systems with accuracy Person Specification Experience in HR administration or advisory roles, ideally with exposure to mid-level HR tasks Excellent organisational skills and ability to prioritise workload effectively Strong attention to detail and accuracy Confident communication skills and ability to build positive relationships at all levels Proactive and able to work independently Strong IT skills, including HR systems and Microsoft Office Discreet and professional when handling sensitive information Interest in contributing to a positive and collaborative workplace culture Benefits Flexible and hybrid working 25 days annual leave plus bank holidays, with a buy-back scheme Supportive, friendly, and collaborative culture On site parking To discuss further please contact Alice Connors on (phone number removed). About Us We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies Privacy Notice.
Mar 12, 2026
Contractor
HR Officer Location: Lancashire (Hybrid ) Hours: Flexible, 37 Hours Salary: Up to 33,000 DOE Contract Type: 6 Month FTC About the Role We are pleased to be supporting our client in the search for an HR Officer to join their team. This is a non-profit organisation, providing a supportive and collaborative environment. The role involves a mix of HR administration and advisory responsibilities to support the HR team across multiple sites. Key responsibilities include: Supporting day to day HR processes and maintaining accurate employee records Assisting with recruitment, onboarding, and induction Supporting Employee Relations matters, including advisory tasks for managers Liaising with payroll to ensure starters, leavers, and contractual changes are processed correctly Managing probation periods, fixed-term contracts, and exit processes Producing HR correspondence such as contract variations, maternity letters, and holiday entitlement letters Maintaining personnel files and HR systems with accuracy Person Specification Experience in HR administration or advisory roles, ideally with exposure to mid-level HR tasks Excellent organisational skills and ability to prioritise workload effectively Strong attention to detail and accuracy Confident communication skills and ability to build positive relationships at all levels Proactive and able to work independently Strong IT skills, including HR systems and Microsoft Office Discreet and professional when handling sensitive information Interest in contributing to a positive and collaborative workplace culture Benefits Flexible and hybrid working 25 days annual leave plus bank holidays, with a buy-back scheme Supportive, friendly, and collaborative culture On site parking To discuss further please contact Alice Connors on (phone number removed). About Us We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies Privacy Notice.
£30,849 - £33,896 assuming good attendance Hours: Waking nights (4 on / 4 off) Those huge small victories Working in our Children's Homes means being a part of a young person's day to day life. This means being there for the highest highs and lowest lows. Our night support workers are a part of enabling our young people to get their childhood back and create pathways to become well rounded adults - an incredibly rewarding role to have. There will be challenges along the way but there will also be the smallest moments which feel like a huge small victory! Our homes accommodate young people with social, emotional and mental health needs, and our aim is to create the best possible outcome for the young people in our care. Our night support workers are fulfilled by the idea of affecting even the smallest positive changes in our young people, so we celebrate the little things. Get out what you put in You'll take care of the home and our young people through the night. There will be times when a young person wakes up in the middle of the night dealing with severe trauma, feeling ill, upset or just unable to sleep -having someone there that understands them and provide support in that moment can make a huge difference. Building a rapport and becoming someone our young people can trust in their time of need is what we are looking for. In quieter times we will need you to take care of tasks around the home such as paper work, cleaning and laundry. Working here is never dull, and the work really matters. It's about tapping into each young person's needs, personality and potential - and guiding them toward a positive future. What we do for you We know you're going to do great things. For your hard work and commitment, we reward you with the best salary and benefits package in the care sector. With us, you'll get to make a genuine difference to the lives of our young people - plus you'll get: Salary: Base salary of £29,449 - £32,496 Bonuses: £1,400 Attendance Allowance - assuming good attendance Training: A full 4-week induction on our Care Academy Holiday: You'll work hard at WG, so you'll be rewarded with 7 weeks' holiday Progression: If career development is your thing, most of our team leaders and managers have been promoted from within our group - plus you could join our 'Aspire' future managers programme Flexible benefits package: meaning you can increase/decrease your holiday allowance, pension and life insurance - check out our benefits here Wellbeing: a host of wellbeing tools and advice including employee assistance Medical cover so you can claim back the cost of things like an opticians or dentist appointment and a host of high-street discounts Beautiful working environments with the very best facilities - check out our homes here A recommend a friend scheme that offers a £1,000 bonus every time Bring your whole-self to work Here at Witherslack Group, we celebrate everyone's differences as that's what makes us the best at what we do. Our young people come from all walks of life, diverse backgrounds and with different needs - and our workforce reflects that diversity, so that our teams can engage, encourage and inspire our young people to be themselves. You don't need experience, but there are a few things we'll be looking for from you: A 'can do' attitude - a team player who rolls up their sleeves to help others We genuinely care about our young people (and each other) so honesty and empathy is a must The resilience to be able to deal with challenging situations A full UK driving licence which you've held for at least 12 months If you don't have a Level 3 Diploma in Residential Childcare (or equivalent), we'll pay for you to study and support you every step of the way You'll start life as a NSO by joining our 'Care Academy' - 4 weeks of off the job training with experienced WG professionals to help you feel confident and ready to support our young people. Join the UK's best special education and care provider At Witherslack Group, inclusion is part of who we are. We're committed to creating an environment where everyone feels respected, valued and that they truly belong. As a specialist provider of education and care for children and young people with special educational needs, we understand the importance of embracing individuality and championing difference- especially when it comes to neurodiversity. We celebrate diverse perspectives, lived experiences, and the unique strengths that each person brings to our community. We welcome applications from people of all backgrounds, identities, and abilities. We are proud to be recognised as an inclusive employer and are committed to making our recruitment and workplace practices inclusive and accessible. If you need any adjustments to support you through the recruitment process or in the workplace, we'll be there every step of the way. By building a diverse and inclusive team, we're better able to support the children, young people and families we serve and ensure every member of our team can thrive, grow, and be their authentic self. The Witherslack Group is committed to safeguarding and promoting the welfare of its young people. This post is subject to an enhanced DBS check (we will cover the cost) and an online search. We are an equal opportunities employer welcoming applications from all sections of the community. For a full job description and person specification, please click here . To view our ex-offenders policy please click here . Children's Support Worker / Residential Support Worker / Care Worker / Career in Care / Working with Children / SEMH
Mar 12, 2026
Full time
£30,849 - £33,896 assuming good attendance Hours: Waking nights (4 on / 4 off) Those huge small victories Working in our Children's Homes means being a part of a young person's day to day life. This means being there for the highest highs and lowest lows. Our night support workers are a part of enabling our young people to get their childhood back and create pathways to become well rounded adults - an incredibly rewarding role to have. There will be challenges along the way but there will also be the smallest moments which feel like a huge small victory! Our homes accommodate young people with social, emotional and mental health needs, and our aim is to create the best possible outcome for the young people in our care. Our night support workers are fulfilled by the idea of affecting even the smallest positive changes in our young people, so we celebrate the little things. Get out what you put in You'll take care of the home and our young people through the night. There will be times when a young person wakes up in the middle of the night dealing with severe trauma, feeling ill, upset or just unable to sleep -having someone there that understands them and provide support in that moment can make a huge difference. Building a rapport and becoming someone our young people can trust in their time of need is what we are looking for. In quieter times we will need you to take care of tasks around the home such as paper work, cleaning and laundry. Working here is never dull, and the work really matters. It's about tapping into each young person's needs, personality and potential - and guiding them toward a positive future. What we do for you We know you're going to do great things. For your hard work and commitment, we reward you with the best salary and benefits package in the care sector. With us, you'll get to make a genuine difference to the lives of our young people - plus you'll get: Salary: Base salary of £29,449 - £32,496 Bonuses: £1,400 Attendance Allowance - assuming good attendance Training: A full 4-week induction on our Care Academy Holiday: You'll work hard at WG, so you'll be rewarded with 7 weeks' holiday Progression: If career development is your thing, most of our team leaders and managers have been promoted from within our group - plus you could join our 'Aspire' future managers programme Flexible benefits package: meaning you can increase/decrease your holiday allowance, pension and life insurance - check out our benefits here Wellbeing: a host of wellbeing tools and advice including employee assistance Medical cover so you can claim back the cost of things like an opticians or dentist appointment and a host of high-street discounts Beautiful working environments with the very best facilities - check out our homes here A recommend a friend scheme that offers a £1,000 bonus every time Bring your whole-self to work Here at Witherslack Group, we celebrate everyone's differences as that's what makes us the best at what we do. Our young people come from all walks of life, diverse backgrounds and with different needs - and our workforce reflects that diversity, so that our teams can engage, encourage and inspire our young people to be themselves. You don't need experience, but there are a few things we'll be looking for from you: A 'can do' attitude - a team player who rolls up their sleeves to help others We genuinely care about our young people (and each other) so honesty and empathy is a must The resilience to be able to deal with challenging situations A full UK driving licence which you've held for at least 12 months If you don't have a Level 3 Diploma in Residential Childcare (or equivalent), we'll pay for you to study and support you every step of the way You'll start life as a NSO by joining our 'Care Academy' - 4 weeks of off the job training with experienced WG professionals to help you feel confident and ready to support our young people. Join the UK's best special education and care provider At Witherslack Group, inclusion is part of who we are. We're committed to creating an environment where everyone feels respected, valued and that they truly belong. As a specialist provider of education and care for children and young people with special educational needs, we understand the importance of embracing individuality and championing difference- especially when it comes to neurodiversity. We celebrate diverse perspectives, lived experiences, and the unique strengths that each person brings to our community. We welcome applications from people of all backgrounds, identities, and abilities. We are proud to be recognised as an inclusive employer and are committed to making our recruitment and workplace practices inclusive and accessible. If you need any adjustments to support you through the recruitment process or in the workplace, we'll be there every step of the way. By building a diverse and inclusive team, we're better able to support the children, young people and families we serve and ensure every member of our team can thrive, grow, and be their authentic self. The Witherslack Group is committed to safeguarding and promoting the welfare of its young people. This post is subject to an enhanced DBS check (we will cover the cost) and an online search. We are an equal opportunities employer welcoming applications from all sections of the community. For a full job description and person specification, please click here . To view our ex-offenders policy please click here . Children's Support Worker / Residential Support Worker / Care Worker / Career in Care / Working with Children / SEMH
Customer Experience Manager - St James, Edinburgh At SEPHORA UK, beauty isn't just what we sell - it's who we are. It's the freedom to express yourself, the thrill of discovering something new, and the power of belonging to a community that celebrates every identity. From our beginnings in France in 1969 to becoming part of the LVMH family, we've always pushed boundaries through creativity, innovation, and inclusivity. Today, with nearly 500 iconic brands and our own SEPHORA Collection, we're redefining the future of prestige beauty as we continue our bold expansion across the UK. If you're ready to bring passion, energy, and a love for immersive retail experiences to one of the world's most dynamic beauty markets, this is your moment to shape what comes next. The Opportunity As Customer Experience Manager for your store, you'll play a defining role in shaping how customers discover, engage with and fall in love with SEPHORA. From the moment the doors open, you'll bring our bold, inclusive and customer obsessed spirit to life - leading the customer experience strategy for one of the most exciting stores in our UK expansion. You'll inspire and develop a high performing team, elevating service standards, coaching through live moments on the floor, and ensuring every customer enjoys a personalised, seamless and unforgettable experience. Working closely with your Beauty Department Managers and cast members, you'll help create immersive beauty moments, bringing storytelling, services and brand experiences together under one roof. If you thrive in a fast paced, high growth environment and love shaping new concepts, building confident teams and creating standout customer journeys, this is your moment to make a meaningful impact from day one. What you'll be doing You'll lead the store across strategy, commercial excellence, service and people, including: Craft an omni immersive customer experience vision for your store, partnering cross functionally to position SEPHORA as the ultimate beauty destination. Use CRM and customer insights to build long term relationships and tailor personalised, high impact customer journeys. Innovate beauty services, classes and experiential moments that deepen engagement and elevate Sephora's service reputation. Analyse key service and satisfaction metrics to identify opportunities and drive continuous improvement across the store. Respond quickly to customer feedback with targeted initiatives that strengthen satisfaction and loyalty. Partner with the Beauty Hub to deliver cohesive, seamless and memorable service experiences across all touchpoints. Develop and deliver training that builds expertise across Makeup, Skincare, Fragrance and Services, raising capability and confidence. Foster a collaborative, high performing team culture through coaching, knowledge sharing and strong communication. Drive a high performance mindset, using sales insights to shape strategic initiatives, promotions and Beauty Hub activation. Collaborate with brands and Marketing to co create compelling events, masterclasses and in store moments that enhance both customer experience and commercial results. Lead performance conversations, support scheduling needs and partner with Recruitment to attract and onboard top talent. Use analytics across sales and service to inform future planning and optimise both experience and business outcomes. What you'll bring You'll be an inspiring leader with a passion for people, experience and service excellence. You will also bring: Proven experience in customer experience management, ideally within retail or beauty. Strong leadership skills with the ability to motivate and empower diverse teams. Excellent communication and interpersonal strengths. Knowledge of omnichannel experience, CRM tools and customer centric service design. Familiarity with beauty services and industry trends. Strong analytical and problem solving skills, with confidence using data to drive decisions. Ability to work collaboratively with cross functional teams. Proficiency in MS Office and related systems. Beautiful Benefits at SEPHORA UK When you join SEPHORA, you're joining a team that we truly value - and our benefits reflect that. Here's what you can look forward to: SEPHORA University - receive industry leading product, customer care and development training to help you grow your skills and your career. Allowances tailored to your role and location - including shoes, lunch and more. Competitive pay that grows with you - including annual salary reviews based on your performance and our company results. Performance based commission tied to collective store success. A generous employee discount across the world's best beauty brands. A paid day off on your birthday - because you deserve to celebrate! Access to a perks and wellbeing platform offering discounts, wellness support, and more. Generous holiday allowance, plus the option to buy extra days. And more! Start a beautiful career with us. Together, we belong to something beautiful. SEPHORA is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.
Mar 12, 2026
Full time
Customer Experience Manager - St James, Edinburgh At SEPHORA UK, beauty isn't just what we sell - it's who we are. It's the freedom to express yourself, the thrill of discovering something new, and the power of belonging to a community that celebrates every identity. From our beginnings in France in 1969 to becoming part of the LVMH family, we've always pushed boundaries through creativity, innovation, and inclusivity. Today, with nearly 500 iconic brands and our own SEPHORA Collection, we're redefining the future of prestige beauty as we continue our bold expansion across the UK. If you're ready to bring passion, energy, and a love for immersive retail experiences to one of the world's most dynamic beauty markets, this is your moment to shape what comes next. The Opportunity As Customer Experience Manager for your store, you'll play a defining role in shaping how customers discover, engage with and fall in love with SEPHORA. From the moment the doors open, you'll bring our bold, inclusive and customer obsessed spirit to life - leading the customer experience strategy for one of the most exciting stores in our UK expansion. You'll inspire and develop a high performing team, elevating service standards, coaching through live moments on the floor, and ensuring every customer enjoys a personalised, seamless and unforgettable experience. Working closely with your Beauty Department Managers and cast members, you'll help create immersive beauty moments, bringing storytelling, services and brand experiences together under one roof. If you thrive in a fast paced, high growth environment and love shaping new concepts, building confident teams and creating standout customer journeys, this is your moment to make a meaningful impact from day one. What you'll be doing You'll lead the store across strategy, commercial excellence, service and people, including: Craft an omni immersive customer experience vision for your store, partnering cross functionally to position SEPHORA as the ultimate beauty destination. Use CRM and customer insights to build long term relationships and tailor personalised, high impact customer journeys. Innovate beauty services, classes and experiential moments that deepen engagement and elevate Sephora's service reputation. Analyse key service and satisfaction metrics to identify opportunities and drive continuous improvement across the store. Respond quickly to customer feedback with targeted initiatives that strengthen satisfaction and loyalty. Partner with the Beauty Hub to deliver cohesive, seamless and memorable service experiences across all touchpoints. Develop and deliver training that builds expertise across Makeup, Skincare, Fragrance and Services, raising capability and confidence. Foster a collaborative, high performing team culture through coaching, knowledge sharing and strong communication. Drive a high performance mindset, using sales insights to shape strategic initiatives, promotions and Beauty Hub activation. Collaborate with brands and Marketing to co create compelling events, masterclasses and in store moments that enhance both customer experience and commercial results. Lead performance conversations, support scheduling needs and partner with Recruitment to attract and onboard top talent. Use analytics across sales and service to inform future planning and optimise both experience and business outcomes. What you'll bring You'll be an inspiring leader with a passion for people, experience and service excellence. You will also bring: Proven experience in customer experience management, ideally within retail or beauty. Strong leadership skills with the ability to motivate and empower diverse teams. Excellent communication and interpersonal strengths. Knowledge of omnichannel experience, CRM tools and customer centric service design. Familiarity with beauty services and industry trends. Strong analytical and problem solving skills, with confidence using data to drive decisions. Ability to work collaboratively with cross functional teams. Proficiency in MS Office and related systems. Beautiful Benefits at SEPHORA UK When you join SEPHORA, you're joining a team that we truly value - and our benefits reflect that. Here's what you can look forward to: SEPHORA University - receive industry leading product, customer care and development training to help you grow your skills and your career. Allowances tailored to your role and location - including shoes, lunch and more. Competitive pay that grows with you - including annual salary reviews based on your performance and our company results. Performance based commission tied to collective store success. A generous employee discount across the world's best beauty brands. A paid day off on your birthday - because you deserve to celebrate! Access to a perks and wellbeing platform offering discounts, wellness support, and more. Generous holiday allowance, plus the option to buy extra days. And more! Start a beautiful career with us. Together, we belong to something beautiful. SEPHORA is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 12, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Senior Social Worker - Adult Safeguarding Hub Employer: Wokingham Borough Council Salary: £53,270 - £54,354 Per Annum, Plus Benefits (Including £3,000 Market Supplement) Location: Shute End, Wokingham Contract: Permanent Working Pattern: Full Time Hours: 37 hours per day. DBS Check: Enhanced Closing Date: 15/03/2026 at 23:00 Reference: 711802 Senior Social Worker - Adult Safeguarding Hub We have a fantastic opportunity available for a Senior Social Worker to join our Adult Safeguarding Hub at Wokingham Borough Council, on a full time, permanent basis. As a Senior Social Worker, you'll lead safeguarding enquiries under the Care Act and offer professional advice to social workers, support workers and teams across the Council. You'll work closely with our partners so we can make quicker, safer decisions for the people we support. This is an exciting time to join us as we are expanding the team! Our service was recently recognised as one of the highest performing in the country after a CQC inspection. Wokingham Borough Council is part of the Social Care Future movement, which champions a vision where everyone can live in a place they love, connected to the people and activities that matter most, whatever their age, health or disability. Our hybrid working model gives you the flexibility to balance home working within person meetings and visits. You will join a friendly, dynamic team working on challenging but engaging work, making a real difference to others. Hear is what one of our social workers in the team has to say: "In the three months I've worked at Wokingham Borough Council, I've found the Safeguarding Team to be welcoming, supportive and well led. I feel genuinely valued in my role within my team and also in the wider Adult Social Care service. There are strong opportunities for learning and professional development, and a culture that encourages growth and good practice as well as flexible working. I'm very pleased I made the move to Wokingham." Staff Benefits Not only is this an excellent opportunity, but it's a fantastic time to join our team. You will receive an extensive range of employee benefits including: Generous Annual Leave entitlement of 31 days (rising by 5 days after 5 years of continued local government service), plus bank holidays Local Government Pension Scheme (actual contribution details to follow) GP Helpline 7 days a week Employee Assistance Programme with a 24/7 Your Care confidential helpline Free Eye Tests and Flu Vaccines Free Onsite Gym (located at Shute End, Wokingham) Salary Sacrifice Schemes - including Car and Cycle to Work Local & Lifestyle Discounts - savings on shopping, entertainment, restaurants, and more Move through Menopause Course Sports & Social Group Activities - running, football, cricket, and more Learning & Development Opportunities Employee Networks And more! Key responsibilities Be part of the Adult Safeguarding Hub (ASH) duty rota, taking in all adult safeguarding concerns for the borough and making sure we apply the right thresholds from the start. Carry out initial safeguarding enquiries and lead on more complex Section 42 enquiries. Take on the role of Safeguarding Adults Manager (SAM) for enquiries when needed. Chair strategy meetings, discussions and any other meetings linked to safeguarding work. Plan and deliver safeguarding workshops and training for staff and partners. Provide supervision and day to day support to Adult Safeguarding Hub Practitioners, including both qualified and unqualified workers. Candidate requirements Social work qualification Evidenced experience of direct work with Adult Safeguarding issues. Leadership skills to supervise and support safeguarding practitioners. Excellent communication and professional management skills to chair strategy meetings. Ability to prioritise and work with competing demands. Our area: Wokingham Borough is set in the heart of Berkshire with excellent transport links to Reading and central London. Our area comprises of a vibrant and historical market town, attractive villages, and miles of beautiful countryside. We're home to a range of high performing schools, a host of international businesses and an incredible community. We have a strong local economy with accelerated growth, a range of excellent public facilities and low levels of crime, offering an exceptional quality of life. Wokingham Borough Council has committed to becoming a Marmot borough to embed prevention, early intervention and address inequalities in all aspects of our work. This is especially important given the significant and continued growth of our Borough and the diversity of its residents. Ready to lead transformation in Adult Social Care? Apply now and make a lasting impact! Alternatively, for an informal discussion about the role please contact our team via email Closing date: Sunday 15th March 2026, 11pm Interview date: TBC Please note that applications will be reviewed on a rolling basis and you may be invited to interview before the closing date. If your application is shortlisted for an interview, you will be required to provide proof of your right to work in the UK at that stage. Additionally, successful candidates must present proof upon receiving a job offer. Please note that all offers are conditional and subject to the satisfactory completion of pre-employment checks. Please be aware that we will be reviewing the applications we receive on a daily basis, and we reserve the right to close the advert early if suitable candidates are identified. Wokingham Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff, other workers and volunteers to share this commitment. All successful candidates for this role will be subject to Disclosure & Barring Service (DBS) checks along with other relevant employment checks. Due to the high volume of applications we receive, we regret that we are unable to respond to every applicant individually. If you do not hear from us within 4 weeks of the application closing date, please assume that your application has not been successful on this occasion. We appreciate your interest in joining Wokingham Borough Council and thank you for taking the time to apply. Wokingham is an equal opportunities employer. How to apply Please apply online via the link provided. Please note, we do not accept CVs submitted without a fully completed online application form. Further information on this vacancy Job Description
Mar 12, 2026
Full time
Senior Social Worker - Adult Safeguarding Hub Employer: Wokingham Borough Council Salary: £53,270 - £54,354 Per Annum, Plus Benefits (Including £3,000 Market Supplement) Location: Shute End, Wokingham Contract: Permanent Working Pattern: Full Time Hours: 37 hours per day. DBS Check: Enhanced Closing Date: 15/03/2026 at 23:00 Reference: 711802 Senior Social Worker - Adult Safeguarding Hub We have a fantastic opportunity available for a Senior Social Worker to join our Adult Safeguarding Hub at Wokingham Borough Council, on a full time, permanent basis. As a Senior Social Worker, you'll lead safeguarding enquiries under the Care Act and offer professional advice to social workers, support workers and teams across the Council. You'll work closely with our partners so we can make quicker, safer decisions for the people we support. This is an exciting time to join us as we are expanding the team! Our service was recently recognised as one of the highest performing in the country after a CQC inspection. Wokingham Borough Council is part of the Social Care Future movement, which champions a vision where everyone can live in a place they love, connected to the people and activities that matter most, whatever their age, health or disability. Our hybrid working model gives you the flexibility to balance home working within person meetings and visits. You will join a friendly, dynamic team working on challenging but engaging work, making a real difference to others. Hear is what one of our social workers in the team has to say: "In the three months I've worked at Wokingham Borough Council, I've found the Safeguarding Team to be welcoming, supportive and well led. I feel genuinely valued in my role within my team and also in the wider Adult Social Care service. There are strong opportunities for learning and professional development, and a culture that encourages growth and good practice as well as flexible working. I'm very pleased I made the move to Wokingham." Staff Benefits Not only is this an excellent opportunity, but it's a fantastic time to join our team. You will receive an extensive range of employee benefits including: Generous Annual Leave entitlement of 31 days (rising by 5 days after 5 years of continued local government service), plus bank holidays Local Government Pension Scheme (actual contribution details to follow) GP Helpline 7 days a week Employee Assistance Programme with a 24/7 Your Care confidential helpline Free Eye Tests and Flu Vaccines Free Onsite Gym (located at Shute End, Wokingham) Salary Sacrifice Schemes - including Car and Cycle to Work Local & Lifestyle Discounts - savings on shopping, entertainment, restaurants, and more Move through Menopause Course Sports & Social Group Activities - running, football, cricket, and more Learning & Development Opportunities Employee Networks And more! Key responsibilities Be part of the Adult Safeguarding Hub (ASH) duty rota, taking in all adult safeguarding concerns for the borough and making sure we apply the right thresholds from the start. Carry out initial safeguarding enquiries and lead on more complex Section 42 enquiries. Take on the role of Safeguarding Adults Manager (SAM) for enquiries when needed. Chair strategy meetings, discussions and any other meetings linked to safeguarding work. Plan and deliver safeguarding workshops and training for staff and partners. Provide supervision and day to day support to Adult Safeguarding Hub Practitioners, including both qualified and unqualified workers. Candidate requirements Social work qualification Evidenced experience of direct work with Adult Safeguarding issues. Leadership skills to supervise and support safeguarding practitioners. Excellent communication and professional management skills to chair strategy meetings. Ability to prioritise and work with competing demands. Our area: Wokingham Borough is set in the heart of Berkshire with excellent transport links to Reading and central London. Our area comprises of a vibrant and historical market town, attractive villages, and miles of beautiful countryside. We're home to a range of high performing schools, a host of international businesses and an incredible community. We have a strong local economy with accelerated growth, a range of excellent public facilities and low levels of crime, offering an exceptional quality of life. Wokingham Borough Council has committed to becoming a Marmot borough to embed prevention, early intervention and address inequalities in all aspects of our work. This is especially important given the significant and continued growth of our Borough and the diversity of its residents. Ready to lead transformation in Adult Social Care? Apply now and make a lasting impact! Alternatively, for an informal discussion about the role please contact our team via email Closing date: Sunday 15th March 2026, 11pm Interview date: TBC Please note that applications will be reviewed on a rolling basis and you may be invited to interview before the closing date. If your application is shortlisted for an interview, you will be required to provide proof of your right to work in the UK at that stage. Additionally, successful candidates must present proof upon receiving a job offer. Please note that all offers are conditional and subject to the satisfactory completion of pre-employment checks. Please be aware that we will be reviewing the applications we receive on a daily basis, and we reserve the right to close the advert early if suitable candidates are identified. Wokingham Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff, other workers and volunteers to share this commitment. All successful candidates for this role will be subject to Disclosure & Barring Service (DBS) checks along with other relevant employment checks. Due to the high volume of applications we receive, we regret that we are unable to respond to every applicant individually. If you do not hear from us within 4 weeks of the application closing date, please assume that your application has not been successful on this occasion. We appreciate your interest in joining Wokingham Borough Council and thank you for taking the time to apply. Wokingham is an equal opportunities employer. How to apply Please apply online via the link provided. Please note, we do not accept CVs submitted without a fully completed online application form. Further information on this vacancy Job Description
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 12, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 12, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
With a no limits approach, we can rise to any challenge. Whatever the question, the concern, or the risk, we can get the right people in a room and find the right answer. Our collective power is also helping us to change the insurance narrative - doing right by our clients while using insurance as a tool to build resilience for individuals, businesses and communities. From pro bono work to insuring COVID-19 vaccine development to de-risking the carbon market, we're using our skills, knowledge, and networks to make a difference and speed positive change in the world around us.We are actively looking for a Commercial Account Executive to join our Howden Consumer & Local Commercial team. Our local Commercial team have grown rapidly over the last 14 years', and we now have over 200 people within the team across the UK. In this role you will be responsible for building rapport with new and existing clients, who could range from sole traders, through to the MD/CEO of a large organisation, and working closely with the Branch Manager to achieve objectives. About you: You will have experience winning new business and building long lasting relationships with B2B clients. You must have a passion for developing business through marketing, community engagement, networking, client meetings, just to name a few - the stronger our presence in the market, the more successful you will be. You will be tenacious and have a business curiosity, as this will allow you to identify and explore new business opportunities to drive the best possible outcome for our clients You are willing to learn, as every day will be different. This is a great opportunity to progress your career as a Commercial Account Executive and become further your professional qualifications. You are consultative, have the ability to question effectively and will be an active listener, you will take the time to fully understand client requirements and be able to advise on products and solutions - always identifying opportunities, but more importantly, looking for a 'path to yes' Rewards: We believe that great work and dedication should be rewarded, that's why we offer: 22 days holiday (plus bank holidays), increasing through length of service A set of core benefits, designed with your health and financial protection in mind: Life Assurance up to 4x salary, protecting your loved ones in case the worst should happen Income protection, guaranteeing an income for up to 5 years in the event of an illness or injury Contributory pension scheme - 5% employer contribution and 5% employee contribution Access to a Healthcare Cashplan, which gives you access to a variety of health related benefits Access to a host of lifestyle and financial benefits that you can choose from: Discounts on gym membership across the UK Salary sacrifice schemes - Travel Insurance, Cycle to Work, Car leasing, Technology purchase Access to a range of insurance polices through Howden at discounted rates Access to hundreds of high-street retailer discounts
Mar 12, 2026
Full time
With a no limits approach, we can rise to any challenge. Whatever the question, the concern, or the risk, we can get the right people in a room and find the right answer. Our collective power is also helping us to change the insurance narrative - doing right by our clients while using insurance as a tool to build resilience for individuals, businesses and communities. From pro bono work to insuring COVID-19 vaccine development to de-risking the carbon market, we're using our skills, knowledge, and networks to make a difference and speed positive change in the world around us.We are actively looking for a Commercial Account Executive to join our Howden Consumer & Local Commercial team. Our local Commercial team have grown rapidly over the last 14 years', and we now have over 200 people within the team across the UK. In this role you will be responsible for building rapport with new and existing clients, who could range from sole traders, through to the MD/CEO of a large organisation, and working closely with the Branch Manager to achieve objectives. About you: You will have experience winning new business and building long lasting relationships with B2B clients. You must have a passion for developing business through marketing, community engagement, networking, client meetings, just to name a few - the stronger our presence in the market, the more successful you will be. You will be tenacious and have a business curiosity, as this will allow you to identify and explore new business opportunities to drive the best possible outcome for our clients You are willing to learn, as every day will be different. This is a great opportunity to progress your career as a Commercial Account Executive and become further your professional qualifications. You are consultative, have the ability to question effectively and will be an active listener, you will take the time to fully understand client requirements and be able to advise on products and solutions - always identifying opportunities, but more importantly, looking for a 'path to yes' Rewards: We believe that great work and dedication should be rewarded, that's why we offer: 22 days holiday (plus bank holidays), increasing through length of service A set of core benefits, designed with your health and financial protection in mind: Life Assurance up to 4x salary, protecting your loved ones in case the worst should happen Income protection, guaranteeing an income for up to 5 years in the event of an illness or injury Contributory pension scheme - 5% employer contribution and 5% employee contribution Access to a Healthcare Cashplan, which gives you access to a variety of health related benefits Access to a host of lifestyle and financial benefits that you can choose from: Discounts on gym membership across the UK Salary sacrifice schemes - Travel Insurance, Cycle to Work, Car leasing, Technology purchase Access to a range of insurance polices through Howden at discounted rates Access to hundreds of high-street retailer discounts
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 12, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
