Service Business Operations ManagerBewerbenremote type: Vor Ortlocations: Abingdontime type: Vollzeitposted on: Heute ausgeschriebentime left to apply: Enddatum: 2. August 2026 (Noch 17 Tage Zeit für Bewerbung)job requisition id: R3458 Customer Operations Manager Location Abingdon (moving to Reading in mid-2027) About the role Our Customer Service Business Support team sits at the heart of Miele's aftersales operation. Through expert complaint resolution, field service planning and operational support, the team enables us to deliver a premium experience for every customer.As our Customer Operations Manager, you will lead our Planning, Customer Resolutions and Back Office teams while overseeing the operational performance of our outsourced service partners. You will translate business strategy into clear operational priorities, strengthen performance and accountability, and develop capable, customer-focused teams. This high-impact leadership role offers the opportunity to use data, insight and visible leadership to improve customer outcomes and operational performance.We strive to make our workplace and culture as future-proof as our world-renowned products. Join a team that has continued to evolve since 1899 and help us achieve our philosophy of being 'Immer Besser' - forever better. Your Responsibilities Through visible and engaging leadership, you will create a high-performing, customer-focused culture built on clear expectations, accountability, regular communication and continuous development In close collaboration with Service Operations leaders, you will translate business objectives into practical operational plans, team priorities and measurable performance outcomes Using operational data, customer insight and root-cause analysis, you will monitor performance, strengthen governance and recommend improvements that deliver sustainable results With a calm and solutions-focused approach, you will oversee complex customer escalations, executive complaints, regulatory matters and small claims cases through to effective resolution Across internal teams and external service partners, you will lead improvement initiatives that simplify processes, reduce customer effort, support digital self-service and improve operational efficiency What we are looking for Proven management experience within customer service, contact centre, aftersales or service operations, including experience working with outsourced contact centre or service delivery partners Demonstrable success in turning business plans into clear operational priorities, measurable outcomes and sustainable performance improvements Strong experience of developing high-performing teams through coaching, performance management, capability building, succession planning and clear standards of accountability Confident analytical and problem-solving skills, with experience using data, customer insight and root-cause analysis to prioritise activity and make effective operational decisions A visible, resilient and highly organised leadership style, with the ability to manage complex customer issues, embed change and influence stakeholders constructively at every level What we offer A salary of up to £50,000, alongside a competitive benefits package A bonus opportunity of up to two months' salary Extensive discounts on Miele products for you, your family and your friends Discounted gym membership and a subsidised onsite café An extensive health cash plan and free eye tests Additional benefits, including access to financial advice, employee recognition schemes and more Additional Information This is a full-time, permanent position based temporarily at our Abingdon headquarters before the role moves to our future Reading Headquarters in mid-2027. We expect the successful candidate to work from our headquarters full-time to be present with our onsite 3rd line support team. We recognise that travelling temporarily to Abingdon may create additional costs for some candidates, and we can explore appropriate support as part of the recruitment process.We welcome applications from people of all backgrounds and remain committed to creating an inclusive workplace where everyone can contribute, develop and succeed.
Oct 10, 2026
Full time
Service Business Operations ManagerBewerbenremote type: Vor Ortlocations: Abingdontime type: Vollzeitposted on: Heute ausgeschriebentime left to apply: Enddatum: 2. August 2026 (Noch 17 Tage Zeit für Bewerbung)job requisition id: R3458 Customer Operations Manager Location Abingdon (moving to Reading in mid-2027) About the role Our Customer Service Business Support team sits at the heart of Miele's aftersales operation. Through expert complaint resolution, field service planning and operational support, the team enables us to deliver a premium experience for every customer.As our Customer Operations Manager, you will lead our Planning, Customer Resolutions and Back Office teams while overseeing the operational performance of our outsourced service partners. You will translate business strategy into clear operational priorities, strengthen performance and accountability, and develop capable, customer-focused teams. This high-impact leadership role offers the opportunity to use data, insight and visible leadership to improve customer outcomes and operational performance.We strive to make our workplace and culture as future-proof as our world-renowned products. Join a team that has continued to evolve since 1899 and help us achieve our philosophy of being 'Immer Besser' - forever better. Your Responsibilities Through visible and engaging leadership, you will create a high-performing, customer-focused culture built on clear expectations, accountability, regular communication and continuous development In close collaboration with Service Operations leaders, you will translate business objectives into practical operational plans, team priorities and measurable performance outcomes Using operational data, customer insight and root-cause analysis, you will monitor performance, strengthen governance and recommend improvements that deliver sustainable results With a calm and solutions-focused approach, you will oversee complex customer escalations, executive complaints, regulatory matters and small claims cases through to effective resolution Across internal teams and external service partners, you will lead improvement initiatives that simplify processes, reduce customer effort, support digital self-service and improve operational efficiency What we are looking for Proven management experience within customer service, contact centre, aftersales or service operations, including experience working with outsourced contact centre or service delivery partners Demonstrable success in turning business plans into clear operational priorities, measurable outcomes and sustainable performance improvements Strong experience of developing high-performing teams through coaching, performance management, capability building, succession planning and clear standards of accountability Confident analytical and problem-solving skills, with experience using data, customer insight and root-cause analysis to prioritise activity and make effective operational decisions A visible, resilient and highly organised leadership style, with the ability to manage complex customer issues, embed change and influence stakeholders constructively at every level What we offer A salary of up to £50,000, alongside a competitive benefits package A bonus opportunity of up to two months' salary Extensive discounts on Miele products for you, your family and your friends Discounted gym membership and a subsidised onsite café An extensive health cash plan and free eye tests Additional benefits, including access to financial advice, employee recognition schemes and more Additional Information This is a full-time, permanent position based temporarily at our Abingdon headquarters before the role moves to our future Reading Headquarters in mid-2027. We expect the successful candidate to work from our headquarters full-time to be present with our onsite 3rd line support team. We recognise that travelling temporarily to Abingdon may create additional costs for some candidates, and we can explore appropriate support as part of the recruitment process.We welcome applications from people of all backgrounds and remain committed to creating an inclusive workplace where everyone can contribute, develop and succeed.
Service Business Operations ManagerApplyremote type: On-sitelocations: Abingdontime type: Full timeposted on: Posted Todaytime left to apply: End Date: August 2, 2026 (17 days left to apply)job requisition id: R3458 Customer Operations Manager Location Abingdon (moving to Reading in mid-2027) About the role Our Customer Service Business Support team sits at the heart of Miele's aftersales operation. Through expert complaint resolution, field service planning and operational support, the team enables us to deliver a premium experience for every customer.As our Customer Operations Manager, you will lead our Planning, Customer Resolutions and Back Office teams while overseeing the operational performance of our outsourced service partners. You will translate business strategy into clear operational priorities, strengthen performance and accountability, and develop capable, customer-focused teams. This high-impact leadership role offers the opportunity to use data, insight and visible leadership to improve customer outcomes and operational performance.We strive to make our workplace and culture as future-proof as our world-renowned products. Join a team that has continued to evolve since 1899 and help us achieve our philosophy of being 'Immer Besser' - forever better. Your Responsibilities Through visible and engaging leadership, you will create a high-performing, customer-focused culture built on clear expectations, accountability, regular communication and continuous development In close collaboration with Service Operations leaders, you will translate business objectives into practical operational plans, team priorities and measurable performance outcomes Using operational data, customer insight and root-cause analysis, you will monitor performance, strengthen governance and recommend improvements that deliver sustainable results With a calm and solutions-focused approach, you will oversee complex customer escalations, executive complaints, regulatory matters and small claims cases through to effective resolution Across internal teams and external service partners, you will lead improvement initiatives that simplify processes, reduce customer effort, support digital self-service and improve operational efficiency What we are looking for Proven management experience within customer service, contact centre, aftersales or service operations, including experience working with outsourced contact centre or service delivery partners Demonstrable success in turning business plans into clear operational priorities, measurable outcomes and sustainable performance improvements Strong experience of developing high-performing teams through coaching, performance management, capability building, succession planning and clear standards of accountability Confident analytical and problem-solving skills, with experience using data, customer insight and root-cause analysis to prioritise activity and make effective operational decisions A visible, resilient and highly organised leadership style, with the ability to manage complex customer issues, embed change and influence stakeholders constructively at every level What we offer A salary of up to £50,000, alongside a competitive benefits package A bonus opportunity of up to two months' salary Extensive discounts on Miele products for you, your family and your friends Discounted gym membership and a subsidised onsite café An extensive health cash plan and free eye tests Additional benefits, including access to financial advice, employee recognition schemes and more Additional Information This is a full-time, permanent position based temporarily at our Abingdon headquarters before the role moves to our future Reading Headquarters in mid-2027. We expect the successful candidate to work from our headquarters full-time to be present with our onsite 3rd line support team. We recognise that travelling temporarily to Abingdon may create additional costs for some candidates, and we can explore appropriate support as part of the recruitment process.We welcome applications from people of all backgrounds and remain committed to creating an inclusive workplace where everyone can contribute, develop and succeed.
Oct 10, 2026
Full time
Service Business Operations ManagerApplyremote type: On-sitelocations: Abingdontime type: Full timeposted on: Posted Todaytime left to apply: End Date: August 2, 2026 (17 days left to apply)job requisition id: R3458 Customer Operations Manager Location Abingdon (moving to Reading in mid-2027) About the role Our Customer Service Business Support team sits at the heart of Miele's aftersales operation. Through expert complaint resolution, field service planning and operational support, the team enables us to deliver a premium experience for every customer.As our Customer Operations Manager, you will lead our Planning, Customer Resolutions and Back Office teams while overseeing the operational performance of our outsourced service partners. You will translate business strategy into clear operational priorities, strengthen performance and accountability, and develop capable, customer-focused teams. This high-impact leadership role offers the opportunity to use data, insight and visible leadership to improve customer outcomes and operational performance.We strive to make our workplace and culture as future-proof as our world-renowned products. Join a team that has continued to evolve since 1899 and help us achieve our philosophy of being 'Immer Besser' - forever better. Your Responsibilities Through visible and engaging leadership, you will create a high-performing, customer-focused culture built on clear expectations, accountability, regular communication and continuous development In close collaboration with Service Operations leaders, you will translate business objectives into practical operational plans, team priorities and measurable performance outcomes Using operational data, customer insight and root-cause analysis, you will monitor performance, strengthen governance and recommend improvements that deliver sustainable results With a calm and solutions-focused approach, you will oversee complex customer escalations, executive complaints, regulatory matters and small claims cases through to effective resolution Across internal teams and external service partners, you will lead improvement initiatives that simplify processes, reduce customer effort, support digital self-service and improve operational efficiency What we are looking for Proven management experience within customer service, contact centre, aftersales or service operations, including experience working with outsourced contact centre or service delivery partners Demonstrable success in turning business plans into clear operational priorities, measurable outcomes and sustainable performance improvements Strong experience of developing high-performing teams through coaching, performance management, capability building, succession planning and clear standards of accountability Confident analytical and problem-solving skills, with experience using data, customer insight and root-cause analysis to prioritise activity and make effective operational decisions A visible, resilient and highly organised leadership style, with the ability to manage complex customer issues, embed change and influence stakeholders constructively at every level What we offer A salary of up to £50,000, alongside a competitive benefits package A bonus opportunity of up to two months' salary Extensive discounts on Miele products for you, your family and your friends Discounted gym membership and a subsidised onsite café An extensive health cash plan and free eye tests Additional benefits, including access to financial advice, employee recognition schemes and more Additional Information This is a full-time, permanent position based temporarily at our Abingdon headquarters before the role moves to our future Reading Headquarters in mid-2027. We expect the successful candidate to work from our headquarters full-time to be present with our onsite 3rd line support team. We recognise that travelling temporarily to Abingdon may create additional costs for some candidates, and we can explore appropriate support as part of the recruitment process.We welcome applications from people of all backgrounds and remain committed to creating an inclusive workplace where everyone can contribute, develop and succeed.
Music is UniversalIt's the passionate and dedicated team at Universal Music who help make us the world's leading music company. From A&R to finance, legal to digital, sales to marketing, Universal Music is the place to grow and develop your career within a truly commercial and innovative business that leads in everything it does.Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of gender, race, disability, sexual orientation, religion, belief, age, marital status, background, pregnancy, or caring responsibilities. We also recognise the importance of diversity of thought within our teams and are fully committed to embracing the talents of people with autism, dyslexia, ADHD, and other forms of neurocognitive variation.We will always seek to make appropriate adjustments to recruitment, workplaces, and work processes to be fully inclusive to people with different needs and working styles. If you need us to make any reasonable adjustments for you from application onwards, including alternatives to the online form or to disclose a neurocognitive condition, please email you interested in working for the music industry? Would you like to help turn data into insight that drives innovation and creative data-driven strategies across Universal Music?Universal Music UK is looking for an Analytics and Insights Strategist to become part of our UK central data, AI and technology team. The role offers a unique opportunity to join us at the start of a new chapter, where we are looking to grow & expand on the foundation of work we've already begun.The role is perfect for a candidate that is passionate about music, data, AI and technology and has a thirst for acquiring, analysing and communicating knowledge through data. In a creative organisation such as ours, reducing a complex problem into something simple is key, so any experience managing stakeholders, shaping questions and translating data into clear insight would also be a strength.Alongside this, you will be responsible for helping our labels use data and insight to make better strategic decisions. You will work closely with label teams to understand their priorities, gather requirements and translate business questions into clear analytical briefs for the wider data team. Working closely with senior and junior analysts, data scientists, engineers, product managers and business teams, you will help shape compelling narratives around artist, audience and market performance. As we're first and foremost a data, AI and technology team, you should be comfortable working with data, technical teams and modern analytics tools, while also being able to present insight clearly to non-technical stakeholders.As part of the central data, AI and technology team, you'll have a chance to work closely with AMS, frontline labels, our catalogue division UMR, and all other central teams, as well as data and technology teams within the wider business. This includes acting as a key voice for the team on the label floor, helping ensure our insight, reporting and strategic projects are closely aligned to label needs.Key ResponsibilitiesCore responsibilities include:Working as part of the Data & AI team, partnering closely with labels to support artists and acting as one of two senior voices with a focus on label strategy, stakeholder relationships and insight storytelling.Acting as a senior Data & AI voice for the labels, helping lead data strategy and ensuring insight work is aligned to label priorities.Building strong relationships with label teams to understand priorities, gather requirements and shape clear analytical briefs for the wider Data & AI team.Supporting core strategic research with artist, audience, market and repertoire insight.Working closely with senior and junior analysts to turn label questions into analysis, reporting and actionable recommendations.Utilising partner, platform and internal data to pull out key metrics, identify opportunities and feed insight back to label teams.Creating clear narratives around artist performance, audience behaviour and campaign opportunities to help guide business decisions.Advising on data related topics to ensure strategic projects, products and reporting are aligned to label needs.Identifying opportunities for new datasets, dashboards, features or insight products that become integral to how the business operates.At the heart of this role is a desire to give us a competitive edge in connecting our artists with audiences across the globe. More will be explained at interview. Rest assured, this is an exciting role as part of an innovative new initiative within the organisation.Skills & ExperienceSkillsStrong ability to turn data into clear insight, narratives and recommendations.Strong stakeholder management skills, with confidence working directly with label teams.Ability to gather requirements and translate business questions into clear analytical briefs.Experience wrangling data using SQL and BigQuery.Comfortable working with partner, platform and internal data sources.Good understanding of artist, audience, campaign and market performance metrics.Ability to turn strategic priorities into actionable analysis, recommendations and next steps.Ability to present insight clearly to senior, creative and non-technical stakeholders.Comfortable working with analysts and technical teams to shape reporting, dashboards and research.Strong project management skills, with the ability to guide strategic work from brief to delivery.Commercially minded, curious and creative approach to problem-solving.Good understanding of data, AI and modern analytics tools.Experience working within music, media, entertainment or a related creative industry is advantageous.ExperienceExperience in analytics, insight, data strategy, audience research or a related role.Background engaging stakeholders in a consultative or strategic capacity.Experience working closely with label, marketing, artist, media or creative teams is advantageous.Experience turning data and insight into clear recommendations that inform business decisions.Experience leading analysis that supports artist strategy, campaign planning, audience development or product development.Experience working with analysts, data scientists, engineering or product teams to turn business questions into reporting, tools or data products.Education:Degree in a relevant field or equivalent practical experience.A background in analytics, marketing, business, economics, music, media or a related discipline would be advantageous, particularly where it has involved data-led decision making.Just So You Know The company presents this job description as a guide to the major areas and duties for which the jobholder is accountable. However, the business operates in an environment that demands change and the jobholder's specific responsibilities and activities will vary and develop. Therefore, the job description should be seen as indicative and not as a permanent, definitive, and exhaustive statement.Job Category:Universal Music Group
Oct 10, 2026
Full time
Music is UniversalIt's the passionate and dedicated team at Universal Music who help make us the world's leading music company. From A&R to finance, legal to digital, sales to marketing, Universal Music is the place to grow and develop your career within a truly commercial and innovative business that leads in everything it does.Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of gender, race, disability, sexual orientation, religion, belief, age, marital status, background, pregnancy, or caring responsibilities. We also recognise the importance of diversity of thought within our teams and are fully committed to embracing the talents of people with autism, dyslexia, ADHD, and other forms of neurocognitive variation.We will always seek to make appropriate adjustments to recruitment, workplaces, and work processes to be fully inclusive to people with different needs and working styles. If you need us to make any reasonable adjustments for you from application onwards, including alternatives to the online form or to disclose a neurocognitive condition, please email you interested in working for the music industry? Would you like to help turn data into insight that drives innovation and creative data-driven strategies across Universal Music?Universal Music UK is looking for an Analytics and Insights Strategist to become part of our UK central data, AI and technology team. The role offers a unique opportunity to join us at the start of a new chapter, where we are looking to grow & expand on the foundation of work we've already begun.The role is perfect for a candidate that is passionate about music, data, AI and technology and has a thirst for acquiring, analysing and communicating knowledge through data. In a creative organisation such as ours, reducing a complex problem into something simple is key, so any experience managing stakeholders, shaping questions and translating data into clear insight would also be a strength.Alongside this, you will be responsible for helping our labels use data and insight to make better strategic decisions. You will work closely with label teams to understand their priorities, gather requirements and translate business questions into clear analytical briefs for the wider data team. Working closely with senior and junior analysts, data scientists, engineers, product managers and business teams, you will help shape compelling narratives around artist, audience and market performance. As we're first and foremost a data, AI and technology team, you should be comfortable working with data, technical teams and modern analytics tools, while also being able to present insight clearly to non-technical stakeholders.As part of the central data, AI and technology team, you'll have a chance to work closely with AMS, frontline labels, our catalogue division UMR, and all other central teams, as well as data and technology teams within the wider business. This includes acting as a key voice for the team on the label floor, helping ensure our insight, reporting and strategic projects are closely aligned to label needs.Key ResponsibilitiesCore responsibilities include:Working as part of the Data & AI team, partnering closely with labels to support artists and acting as one of two senior voices with a focus on label strategy, stakeholder relationships and insight storytelling.Acting as a senior Data & AI voice for the labels, helping lead data strategy and ensuring insight work is aligned to label priorities.Building strong relationships with label teams to understand priorities, gather requirements and shape clear analytical briefs for the wider Data & AI team.Supporting core strategic research with artist, audience, market and repertoire insight.Working closely with senior and junior analysts to turn label questions into analysis, reporting and actionable recommendations.Utilising partner, platform and internal data to pull out key metrics, identify opportunities and feed insight back to label teams.Creating clear narratives around artist performance, audience behaviour and campaign opportunities to help guide business decisions.Advising on data related topics to ensure strategic projects, products and reporting are aligned to label needs.Identifying opportunities for new datasets, dashboards, features or insight products that become integral to how the business operates.At the heart of this role is a desire to give us a competitive edge in connecting our artists with audiences across the globe. More will be explained at interview. Rest assured, this is an exciting role as part of an innovative new initiative within the organisation.Skills & ExperienceSkillsStrong ability to turn data into clear insight, narratives and recommendations.Strong stakeholder management skills, with confidence working directly with label teams.Ability to gather requirements and translate business questions into clear analytical briefs.Experience wrangling data using SQL and BigQuery.Comfortable working with partner, platform and internal data sources.Good understanding of artist, audience, campaign and market performance metrics.Ability to turn strategic priorities into actionable analysis, recommendations and next steps.Ability to present insight clearly to senior, creative and non-technical stakeholders.Comfortable working with analysts and technical teams to shape reporting, dashboards and research.Strong project management skills, with the ability to guide strategic work from brief to delivery.Commercially minded, curious and creative approach to problem-solving.Good understanding of data, AI and modern analytics tools.Experience working within music, media, entertainment or a related creative industry is advantageous.ExperienceExperience in analytics, insight, data strategy, audience research or a related role.Background engaging stakeholders in a consultative or strategic capacity.Experience working closely with label, marketing, artist, media or creative teams is advantageous.Experience turning data and insight into clear recommendations that inform business decisions.Experience leading analysis that supports artist strategy, campaign planning, audience development or product development.Experience working with analysts, data scientists, engineering or product teams to turn business questions into reporting, tools or data products.Education:Degree in a relevant field or equivalent practical experience.A background in analytics, marketing, business, economics, music, media or a related discipline would be advantageous, particularly where it has involved data-led decision making.Just So You Know The company presents this job description as a guide to the major areas and duties for which the jobholder is accountable. However, the business operates in an environment that demands change and the jobholder's specific responsibilities and activities will vary and develop. Therefore, the job description should be seen as indicative and not as a permanent, definitive, and exhaustive statement.Job Category:Universal Music Group
PALFINGER MARINE provides lifting and handling solutions as well as life-saving equipment for the maritime industry worldwide. Our success is driven by our people, who bring their expertise, ideas, and energy to our vision every day. We offer a dynamic environment with strong opportunities for personal and professional growth. Join our team and shape your career at PALFINGER Your responsibilities Coordinate and manage service jobs from customer request through execution and completion, ensuring alignment withoperational, technical, commercial, safety, and compliance requirements, including engineer mobilisation, travel arrangements,onboarding, and customer communication throughout the process. Prepare and issue service quotations, purchase orders, service reports, certificates, invoices, and related documentation, whilemaintaining accurate project records, job files, service databases, and cost tracking within company systems. Plan and schedule service activities, assign service engineers, and ensure availability and compliance of tools, test equipment, PPE, spare parts, training, certifications, medicals, and other operational requirements necessary for successful serviceexecution. Act as the main customer contact for service progress, clarifications, remedial works, changes, urgent requests, follow-upactivities, and coordination with internal departments including Sales, Service, Spare Parts, Finance, and Management teams. Monitor service timelines, upcoming maintenance requirements, costs, KPIs, profitability, and operational performance, whilesupporting continuous service delivery improvements, issue resolution, asset administration, and overall support to the Service Manager Your Qualifications Strong organizational and coordination skills with the ability to manage multiple service activities simultaneously in an international environment. Good communication and customer service skills with the ability to collaborate effectively across departments and regions. Several years in a office based position Fluent in English, both written and spoken, with a proactive and solution-oriented approach to problem solving. Team player and willing to learn What we offer Private Medical Insurance (entitled to join after 6 months of service - contributions will be made by the company, but this is private to you and therefore will be viewed as a benefit by HMRC and be subject to tax) Company mobile phone for business use only. Company credit card for business use only. Auto enrol into Company Pension Scheme Bupa Cashplan Benefits Curious about this position or want to learn more? Reach out.
Oct 10, 2026
Full time
PALFINGER MARINE provides lifting and handling solutions as well as life-saving equipment for the maritime industry worldwide. Our success is driven by our people, who bring their expertise, ideas, and energy to our vision every day. We offer a dynamic environment with strong opportunities for personal and professional growth. Join our team and shape your career at PALFINGER Your responsibilities Coordinate and manage service jobs from customer request through execution and completion, ensuring alignment withoperational, technical, commercial, safety, and compliance requirements, including engineer mobilisation, travel arrangements,onboarding, and customer communication throughout the process. Prepare and issue service quotations, purchase orders, service reports, certificates, invoices, and related documentation, whilemaintaining accurate project records, job files, service databases, and cost tracking within company systems. Plan and schedule service activities, assign service engineers, and ensure availability and compliance of tools, test equipment, PPE, spare parts, training, certifications, medicals, and other operational requirements necessary for successful serviceexecution. Act as the main customer contact for service progress, clarifications, remedial works, changes, urgent requests, follow-upactivities, and coordination with internal departments including Sales, Service, Spare Parts, Finance, and Management teams. Monitor service timelines, upcoming maintenance requirements, costs, KPIs, profitability, and operational performance, whilesupporting continuous service delivery improvements, issue resolution, asset administration, and overall support to the Service Manager Your Qualifications Strong organizational and coordination skills with the ability to manage multiple service activities simultaneously in an international environment. Good communication and customer service skills with the ability to collaborate effectively across departments and regions. Several years in a office based position Fluent in English, both written and spoken, with a proactive and solution-oriented approach to problem solving. Team player and willing to learn What we offer Private Medical Insurance (entitled to join after 6 months of service - contributions will be made by the company, but this is private to you and therefore will be viewed as a benefit by HMRC and be subject to tax) Company mobile phone for business use only. Company credit card for business use only. Auto enrol into Company Pension Scheme Bupa Cashplan Benefits Curious about this position or want to learn more? Reach out.
Sales Order Processors - Immediate Start Our client based in Lye have a need for Order Processors on an a temporary to permanent basis Hours of Work: 37 hours per week (Monday to Friday 08.30 - 17.00, Friday ) PRINCIPAL DUTIES: 1 Processing basic to highly complex prescription orders. 2 Responsible for a specific territory supporting the sales manager. 3 Handling pricing queries. 4 Develop good working relationship with internal customers to ensure effective external customer service. 5 Resolving queries with orders timely and efficiently. 6 Investigation of errors. 7 Working with a team of Associates to ensure department metrics are adhered to. 8 E Shop Orders 9 Order Processing 10 General administration.
Oct 10, 2026
Full time
Sales Order Processors - Immediate Start Our client based in Lye have a need for Order Processors on an a temporary to permanent basis Hours of Work: 37 hours per week (Monday to Friday 08.30 - 17.00, Friday ) PRINCIPAL DUTIES: 1 Processing basic to highly complex prescription orders. 2 Responsible for a specific territory supporting the sales manager. 3 Handling pricing queries. 4 Develop good working relationship with internal customers to ensure effective external customer service. 5 Resolving queries with orders timely and efficiently. 6 Investigation of errors. 7 Working with a team of Associates to ensure department metrics are adhered to. 8 E Shop Orders 9 Order Processing 10 General administration.
Enterprise Mobility's Graduate Management Trainee programme in Canterbury offers a fast-track into branch management within retail operations. From day one you'll take on real responsibilities across customer service, sales, marketing, finance, and operations, with mentorship and structured training. The programme emphasises internal promotion and a support-rich environment, with performance-based progression and an inclusive culture that values diverse perspectives.
Oct 10, 2026
Full time
Enterprise Mobility's Graduate Management Trainee programme in Canterbury offers a fast-track into branch management within retail operations. From day one you'll take on real responsibilities across customer service, sales, marketing, finance, and operations, with mentorship and structured training. The programme emphasises internal promotion and a support-rich environment, with performance-based progression and an inclusive culture that values diverse perspectives.
Enterprise Mobility invites applications for its Graduate Management Training Programme in Cornwall. This family-owned, global mobility leader offers hands-on experience across customer service, sales, marketing, finance, and operations, with rapid leadership exposure. From day one, you'll gain responsibilities and mentorship in a supportive environment, with clear pathways to advance to branch management in as little as two years. Join a culture that rewards performance and internal promotion.
Oct 10, 2026
Full time
Enterprise Mobility invites applications for its Graduate Management Training Programme in Cornwall. This family-owned, global mobility leader offers hands-on experience across customer service, sales, marketing, finance, and operations, with rapid leadership exposure. From day one, you'll gain responsibilities and mentorship in a supportive environment, with clear pathways to advance to branch management in as little as two years. Join a culture that rewards performance and internal promotion.
About Blackhawk Network AtBlackhawk Network (BHN), we're shaping the future of branded payments - powering reward, incentive, and loyalty solutions across 28 countries and 400,000+ consumer touchpoints. From digital gift cards and eGifts to global employee rewards and customer acquisition tools, our platforms deliver meaningful value to clients and their customers alike. Learn more at Overview Permanent Hybrid, full time, 35 hours per week Reporting to Manager, Client Services We are looking for someone who has a passion to co-ordinate & over see projects through to completion.The Strategic Relationships team drives the development of new and existing brands across BHN's channels. Partner Enablement is responsible for coordinating the onboarding, maintenance and enhancement of partner products, ensuring brands are accurately set up, supported and available across relevant BHN channels to maximise their potential and deliver business objectives. Responsibilities Coordinate the end-to-end onboarding process for new brands and products across EMEA. Liaise with Business Development, Strategic Partner Account Managers, Distribution Partner Account Management, Original Content, Implementation and Onboarding, Product Implementation, Supply Chain, Marketing and Incentives Sales teams across the region. Work directly with Card Partners to gather the information, assets and supporting documentation required for product onboarding. Complete the required system setup and maintain accurate implementation tracking, escalating issues that may delay progress. Coordinate stakeholders and follow up on agreed actions to ensure delivery against deadlines. Review and improve onboarding processes to ensure they remain effective, scalable and aligned with business requirements. Deliver clear and timely communications on pipeline activity, onboarding progress, product launches and key updates. Raise, track and help resolve issues affecting new product launches, updates or ongoing partner activity. Coordinate product changes and updates, including imagery, terms and conditions, customer service information and other supporting content. Facilitate marketing asset approvals with Card Partners, including requirements relating to intellectual property compliance. Prepare and provide defined monthly reporting for Card Partners, together with ad hoc support for Account Management teams. Act as a day-to-day point of contact for Card Partners, responding to and resolving a range of operational queries. Build strong relationships across the business through effective communication by email, telephone and face-to-face interaction. Qualifications Flexible, confident and tenacious interpersonal style, with the ability to positively influence internal and external stakeholders at all levels. Fluent written and spoken English. Experience coordinating programmes, projects, onboarding or operational implementation. Ability to build and maintain effective working relationships with a high degree of professionalism. Analytical approach with strong problem-solving skills and attention to detail. Strong written and verbal communication skills. Self-motivated, organised and able to manage competing priorities effectively.Proficient in Microsoft Office, including Word, Excel and PowerPoint. Passionate team player who is proactive, collaborative and results-driven. Employment is contingent upon the successful completion of a background check. Benefits Work-Life Balance: 25 days annual leave, birthday time off, and volunteering leave. Health & Well-being: Private medical insurance, employee assistance program, enhanced parental leave, and free eye tests. Financial Rewards: Group income protection, pension scheme, and exclusive discounts with our bYond card. Flexibility & Engagement: Office group activities and support for physical and mental health. Recognition: Participate in Flyers, our leading recognition program with financial rewards. Hybrid: Typically 2 days per week in the office. We're open to flexible working arrangements and will consider reasonable adjustments in line with individual needs. Candidate Journey at BHN: Stage 1: Shortlisting of suitable candidates Stage 2: Screening Call Stage 3: Interview(s) with Hiring Manager(s) Stage 4: Feedback/Hired Join us and be part of a company that's shaping the future of branded payments. Blackhawk Network is an equal opportunities employer. We value diversity and are committed to creating an inclusive environment for all employees. We welcome applications from all backgrounds and will make reasonable adjustments throughout the recruitment process.
Oct 10, 2026
Full time
About Blackhawk Network AtBlackhawk Network (BHN), we're shaping the future of branded payments - powering reward, incentive, and loyalty solutions across 28 countries and 400,000+ consumer touchpoints. From digital gift cards and eGifts to global employee rewards and customer acquisition tools, our platforms deliver meaningful value to clients and their customers alike. Learn more at Overview Permanent Hybrid, full time, 35 hours per week Reporting to Manager, Client Services We are looking for someone who has a passion to co-ordinate & over see projects through to completion.The Strategic Relationships team drives the development of new and existing brands across BHN's channels. Partner Enablement is responsible for coordinating the onboarding, maintenance and enhancement of partner products, ensuring brands are accurately set up, supported and available across relevant BHN channels to maximise their potential and deliver business objectives. Responsibilities Coordinate the end-to-end onboarding process for new brands and products across EMEA. Liaise with Business Development, Strategic Partner Account Managers, Distribution Partner Account Management, Original Content, Implementation and Onboarding, Product Implementation, Supply Chain, Marketing and Incentives Sales teams across the region. Work directly with Card Partners to gather the information, assets and supporting documentation required for product onboarding. Complete the required system setup and maintain accurate implementation tracking, escalating issues that may delay progress. Coordinate stakeholders and follow up on agreed actions to ensure delivery against deadlines. Review and improve onboarding processes to ensure they remain effective, scalable and aligned with business requirements. Deliver clear and timely communications on pipeline activity, onboarding progress, product launches and key updates. Raise, track and help resolve issues affecting new product launches, updates or ongoing partner activity. Coordinate product changes and updates, including imagery, terms and conditions, customer service information and other supporting content. Facilitate marketing asset approvals with Card Partners, including requirements relating to intellectual property compliance. Prepare and provide defined monthly reporting for Card Partners, together with ad hoc support for Account Management teams. Act as a day-to-day point of contact for Card Partners, responding to and resolving a range of operational queries. Build strong relationships across the business through effective communication by email, telephone and face-to-face interaction. Qualifications Flexible, confident and tenacious interpersonal style, with the ability to positively influence internal and external stakeholders at all levels. Fluent written and spoken English. Experience coordinating programmes, projects, onboarding or operational implementation. Ability to build and maintain effective working relationships with a high degree of professionalism. Analytical approach with strong problem-solving skills and attention to detail. Strong written and verbal communication skills. Self-motivated, organised and able to manage competing priorities effectively.Proficient in Microsoft Office, including Word, Excel and PowerPoint. Passionate team player who is proactive, collaborative and results-driven. Employment is contingent upon the successful completion of a background check. Benefits Work-Life Balance: 25 days annual leave, birthday time off, and volunteering leave. Health & Well-being: Private medical insurance, employee assistance program, enhanced parental leave, and free eye tests. Financial Rewards: Group income protection, pension scheme, and exclusive discounts with our bYond card. Flexibility & Engagement: Office group activities and support for physical and mental health. Recognition: Participate in Flyers, our leading recognition program with financial rewards. Hybrid: Typically 2 days per week in the office. We're open to flexible working arrangements and will consider reasonable adjustments in line with individual needs. Candidate Journey at BHN: Stage 1: Shortlisting of suitable candidates Stage 2: Screening Call Stage 3: Interview(s) with Hiring Manager(s) Stage 4: Feedback/Hired Join us and be part of a company that's shaping the future of branded payments. Blackhawk Network is an equal opportunities employer. We value diversity and are committed to creating an inclusive environment for all employees. We welcome applications from all backgrounds and will make reasonable adjustments throughout the recruitment process.
REF: JP1812 Vacancy: Branch Supervisor Location: Nottingham Salary: Negotiable + Bonus A long-established Electrical Wholesaler based in Nottingham, are recruiting for an Assistant Manager to join their team. In this role you will be responsible for Internal Sales duties, assisting in other areas of the branch as needed and supporting / overseeing the internal team. Roles and responsibilities: Supporting and overseeing trade counter, sales and warehouse staff within the branch To ensure the smooth running of the branch in the Branch Managers absence. Building relationships with a variety of customers in different market segments to provide a customised service offering Support the busy trade counter, serving customers face-to-face Proactive and reactive telephone sales Actively chasing quotes for feedback and order progression Producing timely and accurate customer quotations Experience / Skills: Electrical Wholesale industry experience Strong communication skills The ability to work under pressure Team player Package / Benefits: Negotiable salary (dependent on experience) Bonus scheme 25 days holidays + bank holidays On-site parking Company pension scheme
Oct 10, 2026
Full time
REF: JP1812 Vacancy: Branch Supervisor Location: Nottingham Salary: Negotiable + Bonus A long-established Electrical Wholesaler based in Nottingham, are recruiting for an Assistant Manager to join their team. In this role you will be responsible for Internal Sales duties, assisting in other areas of the branch as needed and supporting / overseeing the internal team. Roles and responsibilities: Supporting and overseeing trade counter, sales and warehouse staff within the branch To ensure the smooth running of the branch in the Branch Managers absence. Building relationships with a variety of customers in different market segments to provide a customised service offering Support the busy trade counter, serving customers face-to-face Proactive and reactive telephone sales Actively chasing quotes for feedback and order progression Producing timely and accurate customer quotations Experience / Skills: Electrical Wholesale industry experience Strong communication skills The ability to work under pressure Team player Package / Benefits: Negotiable salary (dependent on experience) Bonus scheme 25 days holidays + bank holidays On-site parking Company pension scheme
Based in Sheffield, Bright Technologies Ltd - better known as BriTec - is a specialist manufacturer and distributor of shielded solutions for radiation protection. For decades, we have supplied hospitals, academia, and radioisotope producers with customised workstations and dispensers for handling radioactive material, as well as instruments for monitoring ionising radiation. We support those working in radiation environments by designing and manufacturing radiation protection solutions for the safe use of radioactive materials in diagnostic, therapeutic, and research applications. Our manufacturing workshop can produce goods to exacting specifications as outlined by our customers. We proudly serve professionals across the medical, veterinary, industrial, and research sectors, striving to be their partner of choice through standard and tailor made solutions with a steadfast commitment to safety, quality and trust. The Role We are looking for a Product Design Engineer to join our existing design team in a full time, office based role. As a Product Design Engineer, you will work alongside other designers, engineers and project staff to design both standard and bespoke products for customers working in radiation environments. You will be part of a team that supports projects from initial enquiry through to design, manufacture, assembly and installation. You will work on a wide variety of projects, ranging from small, manufactured products through to larger custom installations. This will involve producing 3D models, detailed drawings, bills of materials, costings and supporting documentation. You will also work closely with the wider business, including sales, production, machining, fabrication, assembly, installation teams, suppliers and customers. The role requires good communication and teamwork, as designs often need input from multiple departments to make sure they are practical, accurate and suitable for manufacture. This is a hands on design role suited to someone who enjoys problem solving, practical engineering and working as part of a team to see designs progress from concept through to manufacture. Responsibilities Working as part of the design team to create 3D models and detailed manufacturing drawings using Autodesk Inventor such as part production and fabrication/assembly drawings. Designing standard and bespoke radiation shielding products based on customer requirements. Producing accurate bills of materials, costings and supporting documentation. Working with the Sales Manager and other team members to provide technical input for quotations and proposals. Liaising with customers to clarify requirements and ensure designs meet the intended use. Communicating and collaborating with the shopfloor to support machining, fabrication, welding, assembly and installation. Reviewing existing products and supporting design changes, product refinements and continuous improvement. Following internal procedures and working within the company's ISO 9001 quality management system. Attending site visits across the UK and occasionally overseas when required. Managing multiple projects at the same time and adapting to changing priorities. Requirements A minimum of one year experience in CAD, product design or a similar engineering design role. A minimum of one year experience using Autodesk Inventor , specifically within the sheet metal environment. Good understanding of engineering drawings and manufacturing processes. Strong attention to detail. Good communication skills, with the ability to work independently and as part of a team. Practical awareness of machining, fabrication, welding, assembly and general workshop processes. A minimum of one year experience designing parts for manufacture, including sheet metal and laser cut / folded components. Confidence working on multiple projects at the same time. A practical problem solving approach. The ability to produce accurate documentation, drawings and bills of materials. A minimum of one year experience working within, or following, ISO 9001 quality management procedures. A full UK driving licence, or are working towards obtaining one. Some knowledge of radiation shielding or radiation protection products. A background in engineering, manufacturing or a similar technical environment. Experience supporting customer quotations, site surveys, installations or customer facing project work. Knowledge of materials such as lead, stainless steel, aluminium, plastics and tungsten. Experience using Sage accounting and Microsoft Office. What we offer Career development and professional growth opportunities. All bank holidays with 21 days holiday per year, and Christmas shutdown.
Oct 10, 2026
Full time
Based in Sheffield, Bright Technologies Ltd - better known as BriTec - is a specialist manufacturer and distributor of shielded solutions for radiation protection. For decades, we have supplied hospitals, academia, and radioisotope producers with customised workstations and dispensers for handling radioactive material, as well as instruments for monitoring ionising radiation. We support those working in radiation environments by designing and manufacturing radiation protection solutions for the safe use of radioactive materials in diagnostic, therapeutic, and research applications. Our manufacturing workshop can produce goods to exacting specifications as outlined by our customers. We proudly serve professionals across the medical, veterinary, industrial, and research sectors, striving to be their partner of choice through standard and tailor made solutions with a steadfast commitment to safety, quality and trust. The Role We are looking for a Product Design Engineer to join our existing design team in a full time, office based role. As a Product Design Engineer, you will work alongside other designers, engineers and project staff to design both standard and bespoke products for customers working in radiation environments. You will be part of a team that supports projects from initial enquiry through to design, manufacture, assembly and installation. You will work on a wide variety of projects, ranging from small, manufactured products through to larger custom installations. This will involve producing 3D models, detailed drawings, bills of materials, costings and supporting documentation. You will also work closely with the wider business, including sales, production, machining, fabrication, assembly, installation teams, suppliers and customers. The role requires good communication and teamwork, as designs often need input from multiple departments to make sure they are practical, accurate and suitable for manufacture. This is a hands on design role suited to someone who enjoys problem solving, practical engineering and working as part of a team to see designs progress from concept through to manufacture. Responsibilities Working as part of the design team to create 3D models and detailed manufacturing drawings using Autodesk Inventor such as part production and fabrication/assembly drawings. Designing standard and bespoke radiation shielding products based on customer requirements. Producing accurate bills of materials, costings and supporting documentation. Working with the Sales Manager and other team members to provide technical input for quotations and proposals. Liaising with customers to clarify requirements and ensure designs meet the intended use. Communicating and collaborating with the shopfloor to support machining, fabrication, welding, assembly and installation. Reviewing existing products and supporting design changes, product refinements and continuous improvement. Following internal procedures and working within the company's ISO 9001 quality management system. Attending site visits across the UK and occasionally overseas when required. Managing multiple projects at the same time and adapting to changing priorities. Requirements A minimum of one year experience in CAD, product design or a similar engineering design role. A minimum of one year experience using Autodesk Inventor , specifically within the sheet metal environment. Good understanding of engineering drawings and manufacturing processes. Strong attention to detail. Good communication skills, with the ability to work independently and as part of a team. Practical awareness of machining, fabrication, welding, assembly and general workshop processes. A minimum of one year experience designing parts for manufacture, including sheet metal and laser cut / folded components. Confidence working on multiple projects at the same time. A practical problem solving approach. The ability to produce accurate documentation, drawings and bills of materials. A minimum of one year experience working within, or following, ISO 9001 quality management procedures. A full UK driving licence, or are working towards obtaining one. Some knowledge of radiation shielding or radiation protection products. A background in engineering, manufacturing or a similar technical environment. Experience supporting customer quotations, site surveys, installations or customer facing project work. Knowledge of materials such as lead, stainless steel, aluminium, plastics and tungsten. Experience using Sage accounting and Microsoft Office. What we offer Career development and professional growth opportunities. All bank holidays with 21 days holiday per year, and Christmas shutdown.
Finance Manager / Controller SME - Fully Remote Our client is a £15m division of a global group seeking an entry level Financial Controller. Ideal for a Finance Manager looking to step up into an FC role. Would suite straight from practice as well as industry trained. It is essential you are a fully qualified accountant and preferably have experience working within the telecommunications sector. IFRS 15 / 16 would be hugely beneficial. The role can be based anywhere in the UK but you must be working and living in the UK as occasional on-site meetings will be required The Financial Controller role offers remote management and will play a pivotal role in managing financial operations. About the Role As Financial Controller , you'll be responsible for overseeing financial management, corporate accounting, regulatory reporting, and internal controls. You'll lead the month-end close process, ensuring accuracy and compliance, while also managing audits, financial reporting, and cash flow. Key Responsibilities Oversee accounting operations, including Billing, A/R, A/P, GL, and Revenue Recognition Ensure compliance with local regulations, tax, VAT, and statutory reporting Manage cash flow, payroll, and month-end accounts Lead financial audits, internal controls, and IFRS compliance Conduct financial forecasting, variance analysis, and strategic planning Support reporting to the parent company, including quarterly and annual financial reviews What We're Looking For Qualified accountant (ACA/CPA/ACCA/CIMA) with experience in audit and financial control Strong technical knowledge of IFRS reporting, financial processes, and internal controls Previous experience and understanding of accounting for Multi Entities Proficiency in financial systems such as NetSuite, BPC, and Salesforce Analytical mindset with attention to detail and problem-solving skills Ability to work under pressure and meet tight deadlines What's in It for You? Competitive salary and benefits Remote working flexibility Opportunity to drive financial strategy in a growing business If you're a proactive finance professional ready to take on a leadership role, we'd love to hear from you
Oct 10, 2026
Full time
Finance Manager / Controller SME - Fully Remote Our client is a £15m division of a global group seeking an entry level Financial Controller. Ideal for a Finance Manager looking to step up into an FC role. Would suite straight from practice as well as industry trained. It is essential you are a fully qualified accountant and preferably have experience working within the telecommunications sector. IFRS 15 / 16 would be hugely beneficial. The role can be based anywhere in the UK but you must be working and living in the UK as occasional on-site meetings will be required The Financial Controller role offers remote management and will play a pivotal role in managing financial operations. About the Role As Financial Controller , you'll be responsible for overseeing financial management, corporate accounting, regulatory reporting, and internal controls. You'll lead the month-end close process, ensuring accuracy and compliance, while also managing audits, financial reporting, and cash flow. Key Responsibilities Oversee accounting operations, including Billing, A/R, A/P, GL, and Revenue Recognition Ensure compliance with local regulations, tax, VAT, and statutory reporting Manage cash flow, payroll, and month-end accounts Lead financial audits, internal controls, and IFRS compliance Conduct financial forecasting, variance analysis, and strategic planning Support reporting to the parent company, including quarterly and annual financial reviews What We're Looking For Qualified accountant (ACA/CPA/ACCA/CIMA) with experience in audit and financial control Strong technical knowledge of IFRS reporting, financial processes, and internal controls Previous experience and understanding of accounting for Multi Entities Proficiency in financial systems such as NetSuite, BPC, and Salesforce Analytical mindset with attention to detail and problem-solving skills Ability to work under pressure and meet tight deadlines What's in It for You? Competitive salary and benefits Remote working flexibility Opportunity to drive financial strategy in a growing business If you're a proactive finance professional ready to take on a leadership role, we'd love to hear from you
Detail-oriented process improvers. Critical thinkers who naturally see opportunities to develop and optimize work processes - finding ways to simplify, standardize and automate. Collaborative partners. People who build and leverage cross-functional relationships to bring together ideas, data and insights to drive continuous improvement in functions. Dedicated achievers. People who thrive in a fast-paced environment and will stop at nothing to ensure a project is complete and meets regulations and expectations. Permanent Contract Who We Want Detail-oriented process improvers. Critical thinkers who naturally see opportunities to develop and optimize work processes - finding ways to simplify, standardize and automate. Collaborative partners. People who build and leverage cross-functional relationships to bring together ideas, data and insights to drive continuous improvement in functions. Dedicated achievers. People who thrive in a fast-paced environment and will stop at nothing to ensure a project is complete and meets regulations and expectations. What You Will Do The Field Inventory specialist will be responsible for counting inventory in the field at customer sites in line with the set plan for the year, including reconciliation agreed with customer. The role will be successful by building internal and external relationships, to execute the counts in the field but also to drive additional inventory management value added activities together with customers. Key Activities & Responsibilities Responsible to making sure the counts in your set region are performed in line the European SOP for field inventory count. Together with the manager create the most effective count plan for the year Manage the appointments with the hospitals and Stryker sales reps. Proactively identifies opportunities for inventory optimization, and present these to internal stakeholders (and customers) Visit the customer and perform the inventory count with Stryker's AIM platform for field inventory management The count is performed for sterile implants, unsterile implants and kits. Analyse the count differences, align and agree the actions with the customer and if required the Stryker sales reps Using the AIM platform to perform the inventory adjustment transactions as agreed with the customer and the Stryker sales rep in Oracle. Send necessary reports to customer and Stryker sales rep. Work together with the customer and agree actions for expired or soon to be expired products Represent Stryker in a professional way during customer visits Build effective relationships with our customer and internal stakeholders Contributing to continuous improvements by identifying inefficiencies and proposing process improvements Stay up to date with product knowledge to understand the Stryker business, our customers needs to create the best possible outcomes for field inventor management Be the role model for your colleagues and support more junior colleagues related to the job. Support onboarding and training of new team members. Ensures all ISO, Compliance, SOX, FCPA and regulatory requirements and policies are followed Education Essential : A levels or higher (or equivalent) Desired : Degree in business or logistics Experience Essential : Managing of inventory and counting inventory, including reconciliation Managing Microsoft office applications and ERP systems efficiently Experience of working with SOPs and SOX controls Proven excellent communication skills and building relationships Preferred : Managing field inventory at customer sites Experience working with implants and instruments or similar work Asset or inventory management - work with evaluating inventory and making adjustments that reduces inventory while maintaining service levels. Medical Device Industry - Experience within the industry dealing with sterile and non-sterile components Competencies & Behaviours Ability to communicate in a highly effective manner and work both independently and as part of a team on assignments. Must be IT literate and efficient in an administrative environment. They must have the ability to work on their own initiative, prioritizing and organizing workload. Problem solving skills as well as ability to lead teams across various geographies. Decision Making/Judgement - Selects effective approaches to solving issues, based on available information and business objectives and escalates appropriately. Relationship Builder - Builds and maintains relationships within the team, customers and across the wider organisation Good communication skills Proactive - Has a pro-active and independent personality, ability to manage their own workload and prioritise appropriately Strong internal drive and motivation to make a difference and add value to an organisation Attention to Detail - being careful about detail and thorough in completing work tasks. Dependability - being reliable, responsible, and dependable, and fulfilling obligations. Independence - developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done. Initiative - a willingness to take on responsibilities and challenges. Innovation - creativity and alternative thinking to develop new ideas for and answers to work-related problems. Integrity - being honest and ethical. United Kingdom Pay Ranges United Kingdom: £30,200 - £50,500 GBP Annual At Stryker, we believe transparency helps candidates make confident decisions about their next career step. Compensation is an important part of that process and we want to be clear about how pay is determined. The compensation information posted for this role may be presented as a salary range or a fixed amount depending on the role. In addition to base salary, this role may be eligible for incentive compensation (such as bonus and/or commissions where applicable), along with Stryker's comprehensive benefits package. Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.
Oct 10, 2026
Full time
Detail-oriented process improvers. Critical thinkers who naturally see opportunities to develop and optimize work processes - finding ways to simplify, standardize and automate. Collaborative partners. People who build and leverage cross-functional relationships to bring together ideas, data and insights to drive continuous improvement in functions. Dedicated achievers. People who thrive in a fast-paced environment and will stop at nothing to ensure a project is complete and meets regulations and expectations. Permanent Contract Who We Want Detail-oriented process improvers. Critical thinkers who naturally see opportunities to develop and optimize work processes - finding ways to simplify, standardize and automate. Collaborative partners. People who build and leverage cross-functional relationships to bring together ideas, data and insights to drive continuous improvement in functions. Dedicated achievers. People who thrive in a fast-paced environment and will stop at nothing to ensure a project is complete and meets regulations and expectations. What You Will Do The Field Inventory specialist will be responsible for counting inventory in the field at customer sites in line with the set plan for the year, including reconciliation agreed with customer. The role will be successful by building internal and external relationships, to execute the counts in the field but also to drive additional inventory management value added activities together with customers. Key Activities & Responsibilities Responsible to making sure the counts in your set region are performed in line the European SOP for field inventory count. Together with the manager create the most effective count plan for the year Manage the appointments with the hospitals and Stryker sales reps. Proactively identifies opportunities for inventory optimization, and present these to internal stakeholders (and customers) Visit the customer and perform the inventory count with Stryker's AIM platform for field inventory management The count is performed for sterile implants, unsterile implants and kits. Analyse the count differences, align and agree the actions with the customer and if required the Stryker sales reps Using the AIM platform to perform the inventory adjustment transactions as agreed with the customer and the Stryker sales rep in Oracle. Send necessary reports to customer and Stryker sales rep. Work together with the customer and agree actions for expired or soon to be expired products Represent Stryker in a professional way during customer visits Build effective relationships with our customer and internal stakeholders Contributing to continuous improvements by identifying inefficiencies and proposing process improvements Stay up to date with product knowledge to understand the Stryker business, our customers needs to create the best possible outcomes for field inventor management Be the role model for your colleagues and support more junior colleagues related to the job. Support onboarding and training of new team members. Ensures all ISO, Compliance, SOX, FCPA and regulatory requirements and policies are followed Education Essential : A levels or higher (or equivalent) Desired : Degree in business or logistics Experience Essential : Managing of inventory and counting inventory, including reconciliation Managing Microsoft office applications and ERP systems efficiently Experience of working with SOPs and SOX controls Proven excellent communication skills and building relationships Preferred : Managing field inventory at customer sites Experience working with implants and instruments or similar work Asset or inventory management - work with evaluating inventory and making adjustments that reduces inventory while maintaining service levels. Medical Device Industry - Experience within the industry dealing with sterile and non-sterile components Competencies & Behaviours Ability to communicate in a highly effective manner and work both independently and as part of a team on assignments. Must be IT literate and efficient in an administrative environment. They must have the ability to work on their own initiative, prioritizing and organizing workload. Problem solving skills as well as ability to lead teams across various geographies. Decision Making/Judgement - Selects effective approaches to solving issues, based on available information and business objectives and escalates appropriately. Relationship Builder - Builds and maintains relationships within the team, customers and across the wider organisation Good communication skills Proactive - Has a pro-active and independent personality, ability to manage their own workload and prioritise appropriately Strong internal drive and motivation to make a difference and add value to an organisation Attention to Detail - being careful about detail and thorough in completing work tasks. Dependability - being reliable, responsible, and dependable, and fulfilling obligations. Independence - developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done. Initiative - a willingness to take on responsibilities and challenges. Innovation - creativity and alternative thinking to develop new ideas for and answers to work-related problems. Integrity - being honest and ethical. United Kingdom Pay Ranges United Kingdom: £30,200 - £50,500 GBP Annual At Stryker, we believe transparency helps candidates make confident decisions about their next career step. Compensation is an important part of that process and we want to be clear about how pay is determined. The compensation information posted for this role may be presented as a salary range or a fixed amount depending on the role. In addition to base salary, this role may be eligible for incentive compensation (such as bonus and/or commissions where applicable), along with Stryker's comprehensive benefits package. Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.
Location: On site / Balloo Ave, Bangor BT19 7QT, UK job type: Permanent / Full-time Sector and subsector: Engineering General Salary: Competitive salary DPS are seeking an experienced Service Engineer for various Commercial, Municipal & Industrial works throughout Northern Ireland and Ireland.This is an excellent opportunity for an ambitious person to join a fast paced and innovative company. Roles and Responsibilities; Reporting to the Service Manager/Supervisor and providing daily updates on response and planned maintenance works order requests. Support in the coordinating & planning of weekly schedules and being self-sufficient. Work with a large range of mechanical/electrical equipment & materials.Including, but not limited to, pumps and specialist equipment in water and wastewater. To investigate, inspect, maintain, repair and service a range of equipment on customer sites To perform effective troubleshooting to identify hazards or malfunctions and repair or substitute damaged equipment & installations as required. Site visits as required to establish customer needs and develop plan for delivery of service. Carry out preventative planned maintenance and breakdown repair on a range of equipment Liaising with internal teams and external suppliers where relevant to identify correct replacement parts and procurement of parts when required. Maintaining a high standard of service and communication with customers Completing all job-related paperwork and documentation as required including filling out work reports and feeding back to the Service Supervisor on jobs Ensuring that service is delivered in accordance with our standard operating procedures and in line with our electronic Service Management system. Ensure service jobs are carried out in compliance with our HSQE policies and procedures and that where required, site specific MS and RA are issued in advance of works taking place. Ensuring that emergency call outs are dealt with in an appropriate and efficient manner. To perform the job in accordance with the company's policies and procedures To perform any other duties as may be reasonably be required from time-to-time Skills / Attributes; Previous experience working in water and wastewater applications Qualified Mechanical Engineer with basic electrical experience is highly desirable Willing to train junior employees/ apprentices Excellent fault finding/diagnostic skills - particularly in water pumping applications and systems. Good organisation and communication skills. Strong attention to detail and able to work with minimal supervision A clean Full UK driving licence Compensation Package: Competitive salary and benefits package Opportunities for professional development and career growth A collaborative and supportive work environment Laptop or desktop and work mobile phone provided Flexible working options, dependent on location and role requirements See company website for more information on the benefits of working in EPS Group We welcome speculative applications from individuals of all levels. If you need any reasonable adjustments or have an accessibility request during your recruitment journey, please let our recruiting team know. Equal Opportunity Statement - DPS is an equal opportunities employer. Company Profile: Since 1984, we have evolved from a specialist solutions provider into a trusted partner for the design, construction, and maintenance of water and wastewater infrastructure. Operating across municipal, industrial, food and beverage, dairy and pharmaceutical sectors, we deliver tailored solutions that drive efficiency and sustainability. As the exclusive distributor for globally recognised brands, our extensive product portfolio enables us to support every market need-ranging from direct product supply to full turnkey project delivery. Our dedicated aftersales and service teams ensure long-term reliability and performance, offering full lifecycle support. Our mission is to set the standard for excellence, providing best-in-class service in customer support, technical expertise, project execution, and health and safety.
Oct 10, 2026
Full time
Location: On site / Balloo Ave, Bangor BT19 7QT, UK job type: Permanent / Full-time Sector and subsector: Engineering General Salary: Competitive salary DPS are seeking an experienced Service Engineer for various Commercial, Municipal & Industrial works throughout Northern Ireland and Ireland.This is an excellent opportunity for an ambitious person to join a fast paced and innovative company. Roles and Responsibilities; Reporting to the Service Manager/Supervisor and providing daily updates on response and planned maintenance works order requests. Support in the coordinating & planning of weekly schedules and being self-sufficient. Work with a large range of mechanical/electrical equipment & materials.Including, but not limited to, pumps and specialist equipment in water and wastewater. To investigate, inspect, maintain, repair and service a range of equipment on customer sites To perform effective troubleshooting to identify hazards or malfunctions and repair or substitute damaged equipment & installations as required. Site visits as required to establish customer needs and develop plan for delivery of service. Carry out preventative planned maintenance and breakdown repair on a range of equipment Liaising with internal teams and external suppliers where relevant to identify correct replacement parts and procurement of parts when required. Maintaining a high standard of service and communication with customers Completing all job-related paperwork and documentation as required including filling out work reports and feeding back to the Service Supervisor on jobs Ensuring that service is delivered in accordance with our standard operating procedures and in line with our electronic Service Management system. Ensure service jobs are carried out in compliance with our HSQE policies and procedures and that where required, site specific MS and RA are issued in advance of works taking place. Ensuring that emergency call outs are dealt with in an appropriate and efficient manner. To perform the job in accordance with the company's policies and procedures To perform any other duties as may be reasonably be required from time-to-time Skills / Attributes; Previous experience working in water and wastewater applications Qualified Mechanical Engineer with basic electrical experience is highly desirable Willing to train junior employees/ apprentices Excellent fault finding/diagnostic skills - particularly in water pumping applications and systems. Good organisation and communication skills. Strong attention to detail and able to work with minimal supervision A clean Full UK driving licence Compensation Package: Competitive salary and benefits package Opportunities for professional development and career growth A collaborative and supportive work environment Laptop or desktop and work mobile phone provided Flexible working options, dependent on location and role requirements See company website for more information on the benefits of working in EPS Group We welcome speculative applications from individuals of all levels. If you need any reasonable adjustments or have an accessibility request during your recruitment journey, please let our recruiting team know. Equal Opportunity Statement - DPS is an equal opportunities employer. Company Profile: Since 1984, we have evolved from a specialist solutions provider into a trusted partner for the design, construction, and maintenance of water and wastewater infrastructure. Operating across municipal, industrial, food and beverage, dairy and pharmaceutical sectors, we deliver tailored solutions that drive efficiency and sustainability. As the exclusive distributor for globally recognised brands, our extensive product portfolio enables us to support every market need-ranging from direct product supply to full turnkey project delivery. Our dedicated aftersales and service teams ensure long-term reliability and performance, offering full lifecycle support. Our mission is to set the standard for excellence, providing best-in-class service in customer support, technical expertise, project execution, and health and safety.
Mission: Lead the engineering delivery of Industrial & Process Automation projects, ensuring safe, high-quality and cost-effective technical solutions that meet customer requirements and project objectives. Acting as a technical expert and mentor, the Senior Project Engineer supports successful project execution, drives engineering excellence, and collaborates closely with internal stakeholders to contribute to business growth and customer satisfaction. The role involves regular travel to customer sites across the UK and occasional international travel, including extended periods on site when required. Responsibilities: Lead the technical delivery of Industrial & Process Automation projects, ensuring solutions are delivered safely, on time, within budget, and to the required quality standards. Design, develop, configure, and implement automation systems, including hardware, software, control systems, and supporting documentation. Review, approve, and maintain engineering deliverables, ensuring compliance with applicable standards, regulations, cybersecurity requirements, and Schneider Electric processes. Plan, coordinate, and lead system testing activities, including FAT, SAT, integration testing, and customer acceptance testing. Support the installation, commissioning, and handover of automation systems, providing technical leadership throughout project execution. Identify, assess, and mitigate technical risks and opportunities, contributing to effective project planning and successful delivery outcomes. Collaborate closely with Project Managers, customers, suppliers, and internal stakeholders to ensure clear communication and alignment throughout the project lifecycle. Provide technical guidance and mentoring to junior engineers, fostering professional development and engineering excellence within the team. Support sales, bid, and service teams by providing technical expertise, delivery estimates, solution development, and customer-facing support where required. Contribute to continuous improvement initiatives, sharing best practices and driving innovation across engineering activities. Skills & Attributes: Proven experience in the design, configuration, testing, and commissioning of Distributed Control Systems (DCS) and Safety Instrumented Systems (SIS), preferably Foxboro and Triconex or equivalent technologies. Strong understanding of industrial automation, control systems, and the full project lifecycle, from design and implementation through commissioning and support. Knowledge of SCADA systems, telemetry, industrial networking, and software engineering principles. Understanding of industrial cybersecurity concepts and best practices within operational technology (OT) and control system environments. Experience with digital communications technologies, system integration, testing methodologies, and cloud-enabled solutions. Ability to lead engineering activities within complex projects, managing technical risks, priorities, and delivery objectives. Strong communication and stakeholder management skills, with the ability to collaborate effectively with customers, project teams, and cross-functional stakeholders. Experience within at least two of the following industries: Oil & Gas, Pharmaceuticals, Food & Beverage, Utilities/Critical National Infrastructure (CNI), Renewable Energy, or Cybersecurity. Fluent in English and legally authorized to work in the UK without sponsorship. Education Degree, HND, HNC, or equivalent qualification in an engineering discipline, or equivalent industry experience in industrial automation and control systems. What we offer you: Competitive salary & Bonus Scheme, 28 Days Annual Leave + Public Holidays, Pension Scheme, Employee Share Ownership Programme, Various Health & Wellbeing Support Options, Gym Flex, CareerHub (internal mobility opportunities + access to mentors & projects globally), Shopping & Dining Discounts, Learning Portal and much more. At Schneider Electric, Diversity & Inclusion is at the heart of our organisation, it's an integral part of our history, culture, and identity. We recognise that embracing diversity unlocks innovation and creativity and fosters collaboration. We want our employees to reflect the diversity of our communities and the customers we serve. As a result, our teams are stronger to drive the company's future. "We are proudly participating in the Disability Confident Program offering support to people in the workplace who consider themselves living with a disability." At Schneider, we believe that every employee is a talent who deserves equal opportunities. This means you matter. Every individual needs to feel valued, supported, and treated fairly to do their best work. Our Total Rewards is our way of saying: "We see you. We value you". It's more than just pay and benefits- it's a meaningful investment in you. It is designed for you to perform, grow, feel safe, and elevate your potential to shine as an impact maker. For this UK based position, the expected pay range is GBP 46,400 - GBP 69,600 per year. This pay range includes base pay and short-term incentives. The compensation range for this full-time position applies to candidates located within the United Kingdom. Our pay ranges are determined by the local market. Schneider Electric is there when it matters most to you Our Total Rewards package outlines all the benefits and support you'll enjoy as part of the Schneider Electric team: Care for Yourself and Your Family. We ensure you feel secure with benefits that help you and your family thrive: health and life insurance, paid time off, parental and care leave, flexible work options, and confidential counseling for life's challenges. Invest and Plan Your Future. We help you plan and invest for the future with competitive pay and programs: your base salary, short-term incentives or sales incentives, opportunities to own company shares, and retirement savings plans for your future. Grow Your Skills and Career. We commit to helping you grow with ongoing performance and development conversations, Senior Talent Program, global career opportunities, access to our Schneider Career Hub for new positions, projects, and mentors, and learning platforms like Coursera to equip you with the skills for today and tomorrow. Team Up in the Workplace. We encourage teaming up through project opportunities on the Schneider Career Hub, smart ways to collaborate, celebrating contributions via a recognition program, sharing your voice in our engagement survey, and fostering an inclusive, caring workplace. Support Your Community. We make a difference in your community with volunteer leave, programs through the Schneider Electric Foundation, and initiatives that support youth education. Looking to make an IMPACT with your career? When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us. IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world. We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one. €40 billion global revenue +9% organic growth + employees in 100+ countries Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here. Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.
Oct 10, 2026
Full time
Mission: Lead the engineering delivery of Industrial & Process Automation projects, ensuring safe, high-quality and cost-effective technical solutions that meet customer requirements and project objectives. Acting as a technical expert and mentor, the Senior Project Engineer supports successful project execution, drives engineering excellence, and collaborates closely with internal stakeholders to contribute to business growth and customer satisfaction. The role involves regular travel to customer sites across the UK and occasional international travel, including extended periods on site when required. Responsibilities: Lead the technical delivery of Industrial & Process Automation projects, ensuring solutions are delivered safely, on time, within budget, and to the required quality standards. Design, develop, configure, and implement automation systems, including hardware, software, control systems, and supporting documentation. Review, approve, and maintain engineering deliverables, ensuring compliance with applicable standards, regulations, cybersecurity requirements, and Schneider Electric processes. Plan, coordinate, and lead system testing activities, including FAT, SAT, integration testing, and customer acceptance testing. Support the installation, commissioning, and handover of automation systems, providing technical leadership throughout project execution. Identify, assess, and mitigate technical risks and opportunities, contributing to effective project planning and successful delivery outcomes. Collaborate closely with Project Managers, customers, suppliers, and internal stakeholders to ensure clear communication and alignment throughout the project lifecycle. Provide technical guidance and mentoring to junior engineers, fostering professional development and engineering excellence within the team. Support sales, bid, and service teams by providing technical expertise, delivery estimates, solution development, and customer-facing support where required. Contribute to continuous improvement initiatives, sharing best practices and driving innovation across engineering activities. Skills & Attributes: Proven experience in the design, configuration, testing, and commissioning of Distributed Control Systems (DCS) and Safety Instrumented Systems (SIS), preferably Foxboro and Triconex or equivalent technologies. Strong understanding of industrial automation, control systems, and the full project lifecycle, from design and implementation through commissioning and support. Knowledge of SCADA systems, telemetry, industrial networking, and software engineering principles. Understanding of industrial cybersecurity concepts and best practices within operational technology (OT) and control system environments. Experience with digital communications technologies, system integration, testing methodologies, and cloud-enabled solutions. Ability to lead engineering activities within complex projects, managing technical risks, priorities, and delivery objectives. Strong communication and stakeholder management skills, with the ability to collaborate effectively with customers, project teams, and cross-functional stakeholders. Experience within at least two of the following industries: Oil & Gas, Pharmaceuticals, Food & Beverage, Utilities/Critical National Infrastructure (CNI), Renewable Energy, or Cybersecurity. Fluent in English and legally authorized to work in the UK without sponsorship. Education Degree, HND, HNC, or equivalent qualification in an engineering discipline, or equivalent industry experience in industrial automation and control systems. What we offer you: Competitive salary & Bonus Scheme, 28 Days Annual Leave + Public Holidays, Pension Scheme, Employee Share Ownership Programme, Various Health & Wellbeing Support Options, Gym Flex, CareerHub (internal mobility opportunities + access to mentors & projects globally), Shopping & Dining Discounts, Learning Portal and much more. At Schneider Electric, Diversity & Inclusion is at the heart of our organisation, it's an integral part of our history, culture, and identity. We recognise that embracing diversity unlocks innovation and creativity and fosters collaboration. We want our employees to reflect the diversity of our communities and the customers we serve. As a result, our teams are stronger to drive the company's future. "We are proudly participating in the Disability Confident Program offering support to people in the workplace who consider themselves living with a disability." At Schneider, we believe that every employee is a talent who deserves equal opportunities. This means you matter. Every individual needs to feel valued, supported, and treated fairly to do their best work. Our Total Rewards is our way of saying: "We see you. We value you". It's more than just pay and benefits- it's a meaningful investment in you. It is designed for you to perform, grow, feel safe, and elevate your potential to shine as an impact maker. For this UK based position, the expected pay range is GBP 46,400 - GBP 69,600 per year. This pay range includes base pay and short-term incentives. The compensation range for this full-time position applies to candidates located within the United Kingdom. Our pay ranges are determined by the local market. Schneider Electric is there when it matters most to you Our Total Rewards package outlines all the benefits and support you'll enjoy as part of the Schneider Electric team: Care for Yourself and Your Family. We ensure you feel secure with benefits that help you and your family thrive: health and life insurance, paid time off, parental and care leave, flexible work options, and confidential counseling for life's challenges. Invest and Plan Your Future. We help you plan and invest for the future with competitive pay and programs: your base salary, short-term incentives or sales incentives, opportunities to own company shares, and retirement savings plans for your future. Grow Your Skills and Career. We commit to helping you grow with ongoing performance and development conversations, Senior Talent Program, global career opportunities, access to our Schneider Career Hub for new positions, projects, and mentors, and learning platforms like Coursera to equip you with the skills for today and tomorrow. Team Up in the Workplace. We encourage teaming up through project opportunities on the Schneider Career Hub, smart ways to collaborate, celebrating contributions via a recognition program, sharing your voice in our engagement survey, and fostering an inclusive, caring workplace. Support Your Community. We make a difference in your community with volunteer leave, programs through the Schneider Electric Foundation, and initiatives that support youth education. Looking to make an IMPACT with your career? When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us. IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world. We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one. €40 billion global revenue +9% organic growth + employees in 100+ countries Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here. Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.
Planning Engineer Luton 5,5,4 shift Job Purpose The Planning Engineer is responsible for generating and controlling aircraft maintenance work packages, ensuring regulatory compliance at all times. Job Accountabilities The Planning Engineer shall: Generate and issue comprehensive maintenance work packages for production staff in accordance with relevant airworthiness regulations and departmental procedures. Provide costing assistance to the Sales department for labour hour reviews. Create and maintain master work cards and databases for specific projects. Identify subcontracting requirements, spare parts, and tooling requirements. Liaise with internal departments as necessary to provide clear and concise work instructions. Assist the Engineering Support Manager with the daily operation of the Planning Department and support day-to-day production activities. Demonstrate commercial awareness and understand the impact of planning decisions on both customers and the business. Remain flexible and adaptable to rapidly changing operational situations. Work effectively under pressure to meet operational requirements and time constraints. Work independently and prioritise workload effectively. Liaise with the Safety and Compliance department to ensure adherence to company procedures and audit requirements. Assist in promoting compliance and safety awareness throughout the company (training will be provided). Qualifications, Experience and Knowledge Experience Desirable: Minimum of two years' experience in aircraft maintenance, production planning, or an airline/MRO environment. Experience using MRO software such as: AMOS OASES Rusada or similar maintenance planning systems. Knowledge and Skills The successful candidate should be able to demonstrate: Technical aviation experience with a sound understanding of airworthiness regulations. Working knowledge of aircraft maintenance planning (desirable). Excellent written and verbal English communication skills. High level of computer literacy, particularly with Microsoft Office applications. Strong organisational and planning skills. Ability to prioritise multiple tasks and meet deadlines. Commercial awareness and attention to detail. Ability to work both independently and as part of a team. Strong problem-solving and decision-making skills. Commitment to maintaining the highest standards of safety, quality and regulatory compliance.
Oct 10, 2026
Full time
Planning Engineer Luton 5,5,4 shift Job Purpose The Planning Engineer is responsible for generating and controlling aircraft maintenance work packages, ensuring regulatory compliance at all times. Job Accountabilities The Planning Engineer shall: Generate and issue comprehensive maintenance work packages for production staff in accordance with relevant airworthiness regulations and departmental procedures. Provide costing assistance to the Sales department for labour hour reviews. Create and maintain master work cards and databases for specific projects. Identify subcontracting requirements, spare parts, and tooling requirements. Liaise with internal departments as necessary to provide clear and concise work instructions. Assist the Engineering Support Manager with the daily operation of the Planning Department and support day-to-day production activities. Demonstrate commercial awareness and understand the impact of planning decisions on both customers and the business. Remain flexible and adaptable to rapidly changing operational situations. Work effectively under pressure to meet operational requirements and time constraints. Work independently and prioritise workload effectively. Liaise with the Safety and Compliance department to ensure adherence to company procedures and audit requirements. Assist in promoting compliance and safety awareness throughout the company (training will be provided). Qualifications, Experience and Knowledge Experience Desirable: Minimum of two years' experience in aircraft maintenance, production planning, or an airline/MRO environment. Experience using MRO software such as: AMOS OASES Rusada or similar maintenance planning systems. Knowledge and Skills The successful candidate should be able to demonstrate: Technical aviation experience with a sound understanding of airworthiness regulations. Working knowledge of aircraft maintenance planning (desirable). Excellent written and verbal English communication skills. High level of computer literacy, particularly with Microsoft Office applications. Strong organisational and planning skills. Ability to prioritise multiple tasks and meet deadlines. Commercial awareness and attention to detail. Ability to work both independently and as part of a team. Strong problem-solving and decision-making skills. Commitment to maintaining the highest standards of safety, quality and regulatory compliance.
AeroCloud is the new-age operating system for airports aiming to grow. Our suite includes Airport Operating Systems (AOS), PPS, and Passenger Flow Management solutions, empowering airports to gain deep insights into the movement of passengers and aircraft around the world. We achieve this by becoming the airport's first call for technology. Whether in times of need or growth, we stand alongside our clients, offering support through innovative software that drives their success. Our Commitment to Excellence At AeroCloud, being the airport's first call means exceeding expectations at every customer interaction. This is not just a goal; it's our standard. We prioritize detail, diligence, and a proactive approach in everything we do. If there's a task to be completed, we see it through. If a customer needs an answer we don't yet have, we respond promptly to let them know we're on it. We believe in keeping our team informed, being transparent, and maintaining accountability at every step. About The Role Every product area at AeroCloud is run by a pair: a CX Lead and a Product Engineer, jointly accountable for the outcomes of that area. It is a deliberate, structural version of the "CEO and CTO of the product" model. You own the what and the why. Your Product Engineer owns the how. That pairing already runs across our established areas. What you will shape is your own pair: how the two of you split decisions, where you defer to each other, and how you hold a shared line in front of customers and internally. Nobody hands you that division of labour. You and your Product Engineer agree it, and you are both judged on the same outcomes. Delivery accountability is shared with the Engineering Manager for your area, working to our Head of Engineering. You are not the delivery manager and you are not the person allocating engineers. You are the person who can say, with evidence, which problem is worth solving next and what it costs us to wait. Regular travel to airports across North America, Europe and the UK, heaviest in North America. Responsibilities Working with our customers - about 70% of your time Ongoing discovery with customers. Airport operations teams, airline ground handlers, duty managers, IT. Sitting in operations centres, at gates, at bag drop, watching how the job actually gets done Working with Customer Success as your ground truth on customer health. CS sees the friction daily. You bring that into the same product-health lenses engineering uses, with the same definitions Working with Sales early in live opportunities. Not to close deals, but so that what we commit to is grounded in what we understand and what we can build Working with the product teams - about 30% of your time Owning a problem backlog for your area - not a feature list. Every item names the customer, the problem, and the cost of delay if we do not solve it. If we cannot name the person and the problem, we do not build it Owning your area's roadmap. You bring it to the weekly stakeholder meetings and you present it at the leadership roadmap review. It is your roadmap, not one you inherit Defining what success looks like before work starts, and then checking whether it happened. We run product areas on four lenses: new users, returning users, successful journeys, and value created Pulling those numbers from live sources, with definitions locked before the pull. We do not infer per-customer or per-module behaviour from company averages, and we do not include a figure we cannot show the method for Running a team synthesis session after every round of research, before anything moves onto a roadmap. Even when the team thinks it already agrees. This is our control against confirmation bias, and it is not optional Helping us build Cost of Delay into how the business prioritises. We use it today in parts of the product function and we are extending it, region by region, into the conversation with Sales. It is partly built. You will be one of the people who finishes it What are we looking for? Someone who wants to own a product area outright, alongside an engineer who owns it with them. Someone who would rather spend Tuesday in an operations centre than in a planning meeting. Someone who will tell us, with evidence, that the thing we were about to build is the wrong thing. You have a bias to action - you can help teams make high quality decisions quickly and follow them through You have run discovery with real users in a complex operational environment, and you can describe a time the findings changed the plan You are comfortable being the least expert person in the room and asking the question anyway You can hold a prioritisation argument with a commercial leader and win it on evidence rather than seniority You are willing to apply Cost of Delay as a prioritisation approach. If you have not used it before, you are willing to learn it and then defend it in front of people who have not You are fluent enough with product data to define a measure, get it pulled, and spot when a number does not mean what someone claims it means Aviation or airport operations experience is useful. Curiosity about how physical operations really work is essential What We Offer Best in Class Share Options scheme 25 days PTO + statutory holidays Take your birthday off work on us as well Extensive upskilling and training Digital Nomad Scheme AeroCloud recognises Diversity, Equality, and Inclusion at the heart of our business. They represent the mutual trust, respect and understanding we strive for. They are integral to our brand, reputation, success, business sustainability and employee relations impact. Our vision is to have a diverse, equal and inclusive organisational culture. We want everyone who comes into contact with us, both face to face and virtually, to feel valued and respected. We want our workplace both in the office and at home to foster belonging to all colleagues to feel seen, connected, supported and proud. We will draw on the rich diversity of our workforce and harness the diverse contributions and considerable talents of our staff to achieve our vision in line with our organisational values and DE&I principles. AeroCloud is an equal opportunities employer so if you have any specific work or access requirements as a result of a condition or disability then AeroCloud would be committed to working with you on the best way to support this at work.
Oct 10, 2026
Full time
AeroCloud is the new-age operating system for airports aiming to grow. Our suite includes Airport Operating Systems (AOS), PPS, and Passenger Flow Management solutions, empowering airports to gain deep insights into the movement of passengers and aircraft around the world. We achieve this by becoming the airport's first call for technology. Whether in times of need or growth, we stand alongside our clients, offering support through innovative software that drives their success. Our Commitment to Excellence At AeroCloud, being the airport's first call means exceeding expectations at every customer interaction. This is not just a goal; it's our standard. We prioritize detail, diligence, and a proactive approach in everything we do. If there's a task to be completed, we see it through. If a customer needs an answer we don't yet have, we respond promptly to let them know we're on it. We believe in keeping our team informed, being transparent, and maintaining accountability at every step. About The Role Every product area at AeroCloud is run by a pair: a CX Lead and a Product Engineer, jointly accountable for the outcomes of that area. It is a deliberate, structural version of the "CEO and CTO of the product" model. You own the what and the why. Your Product Engineer owns the how. That pairing already runs across our established areas. What you will shape is your own pair: how the two of you split decisions, where you defer to each other, and how you hold a shared line in front of customers and internally. Nobody hands you that division of labour. You and your Product Engineer agree it, and you are both judged on the same outcomes. Delivery accountability is shared with the Engineering Manager for your area, working to our Head of Engineering. You are not the delivery manager and you are not the person allocating engineers. You are the person who can say, with evidence, which problem is worth solving next and what it costs us to wait. Regular travel to airports across North America, Europe and the UK, heaviest in North America. Responsibilities Working with our customers - about 70% of your time Ongoing discovery with customers. Airport operations teams, airline ground handlers, duty managers, IT. Sitting in operations centres, at gates, at bag drop, watching how the job actually gets done Working with Customer Success as your ground truth on customer health. CS sees the friction daily. You bring that into the same product-health lenses engineering uses, with the same definitions Working with Sales early in live opportunities. Not to close deals, but so that what we commit to is grounded in what we understand and what we can build Working with the product teams - about 30% of your time Owning a problem backlog for your area - not a feature list. Every item names the customer, the problem, and the cost of delay if we do not solve it. If we cannot name the person and the problem, we do not build it Owning your area's roadmap. You bring it to the weekly stakeholder meetings and you present it at the leadership roadmap review. It is your roadmap, not one you inherit Defining what success looks like before work starts, and then checking whether it happened. We run product areas on four lenses: new users, returning users, successful journeys, and value created Pulling those numbers from live sources, with definitions locked before the pull. We do not infer per-customer or per-module behaviour from company averages, and we do not include a figure we cannot show the method for Running a team synthesis session after every round of research, before anything moves onto a roadmap. Even when the team thinks it already agrees. This is our control against confirmation bias, and it is not optional Helping us build Cost of Delay into how the business prioritises. We use it today in parts of the product function and we are extending it, region by region, into the conversation with Sales. It is partly built. You will be one of the people who finishes it What are we looking for? Someone who wants to own a product area outright, alongside an engineer who owns it with them. Someone who would rather spend Tuesday in an operations centre than in a planning meeting. Someone who will tell us, with evidence, that the thing we were about to build is the wrong thing. You have a bias to action - you can help teams make high quality decisions quickly and follow them through You have run discovery with real users in a complex operational environment, and you can describe a time the findings changed the plan You are comfortable being the least expert person in the room and asking the question anyway You can hold a prioritisation argument with a commercial leader and win it on evidence rather than seniority You are willing to apply Cost of Delay as a prioritisation approach. If you have not used it before, you are willing to learn it and then defend it in front of people who have not You are fluent enough with product data to define a measure, get it pulled, and spot when a number does not mean what someone claims it means Aviation or airport operations experience is useful. Curiosity about how physical operations really work is essential What We Offer Best in Class Share Options scheme 25 days PTO + statutory holidays Take your birthday off work on us as well Extensive upskilling and training Digital Nomad Scheme AeroCloud recognises Diversity, Equality, and Inclusion at the heart of our business. They represent the mutual trust, respect and understanding we strive for. They are integral to our brand, reputation, success, business sustainability and employee relations impact. Our vision is to have a diverse, equal and inclusive organisational culture. We want everyone who comes into contact with us, both face to face and virtually, to feel valued and respected. We want our workplace both in the office and at home to foster belonging to all colleagues to feel seen, connected, supported and proud. We will draw on the rich diversity of our workforce and harness the diverse contributions and considerable talents of our staff to achieve our vision in line with our organisational values and DE&I principles. AeroCloud is an equal opportunities employer so if you have any specific work or access requirements as a result of a condition or disability then AeroCloud would be committed to working with you on the best way to support this at work.
WR Logistics is seeking a driven Business Development Manager to accelerate growth across the UK in a remote/field-based role. You will source and win new business, build robust customer relationships, and tailor waste management solutions to client needs. Ideal candidates have proven sales performance, strong negotiation skills, and the ability to operate autonomously while collaborating with internal teams. A full UK driving licence is required.
Oct 10, 2026
Full time
WR Logistics is seeking a driven Business Development Manager to accelerate growth across the UK in a remote/field-based role. You will source and win new business, build robust customer relationships, and tailor waste management solutions to client needs. Ideal candidates have proven sales performance, strong negotiation skills, and the ability to operate autonomously while collaborating with internal teams. A full UK driving licence is required.
M-Tec Engineering Solutions
Bilston, West Midlands
Commercial Manager Salary: Up to £60,000 Location: West Midlands A well-established engineering and manufacturing business is looking to strengthen its senior commercial function with the appointment of a Commercial Manager. This is a key role within the business, offering the opportunity to take ownership of the commercial function, lead a small team and personally manage a portfolio of key customer accounts. The successful candidate will ideally come from an engineering, manufacturing or subcontract environment, with a strong understanding of quotation, pricing, margin and contract management. As Commercial Manager, you will be responsible for: Leading, coaching and developing a small commercial team, including setting KPIs and managing performance. Managing a portfolio of key accounts and developing relationships at both buyer and engineering level. Owning the RFQ and quotation process from initial enquiry through to order. Reviewing and approving quotations, cost build-ups and pricing to ensure target margins are achieved. Managing the contract review and order acceptance process, identifying commercial and contractual risks. Monitoring quoted versus realised margins and taking action where required. Leading customer negotiations, annual price reviews and surcharge recovery. Working closely with Engineering, Production and Purchasing to ensure quoted lead times, capacity and manufacturing routes are realistic. The Person We are looking for an experienced commercial professional who can combine commercial judgement with a genuine understanding of engineering and manufacturing. Ideally, you will have: 5+ years' experience within commercial, account management or internal sales roles in an engineering/manufacturing environment. Previous experience of leading, supervising or managing a team. Strong experience of quoting and pricing manufactured components. The ability to understand engineering drawings, specifications and manufacturing requirements. Strong Excel and ERP/MRP experience. The Opportunity This is an excellent opportunity for an experienced Commercial Manager / Senior Account Manager / Commercial Team Leader to take a genuine step up in responsibility, working closely with the Commercial Director and having significant influence over the company's commercial performance. Salary: Up to £60,000 If you have the engineering/manufacturing background, commercial experience and leadership capability required, we'd be keen to hear from you.
Oct 10, 2026
Full time
Commercial Manager Salary: Up to £60,000 Location: West Midlands A well-established engineering and manufacturing business is looking to strengthen its senior commercial function with the appointment of a Commercial Manager. This is a key role within the business, offering the opportunity to take ownership of the commercial function, lead a small team and personally manage a portfolio of key customer accounts. The successful candidate will ideally come from an engineering, manufacturing or subcontract environment, with a strong understanding of quotation, pricing, margin and contract management. As Commercial Manager, you will be responsible for: Leading, coaching and developing a small commercial team, including setting KPIs and managing performance. Managing a portfolio of key accounts and developing relationships at both buyer and engineering level. Owning the RFQ and quotation process from initial enquiry through to order. Reviewing and approving quotations, cost build-ups and pricing to ensure target margins are achieved. Managing the contract review and order acceptance process, identifying commercial and contractual risks. Monitoring quoted versus realised margins and taking action where required. Leading customer negotiations, annual price reviews and surcharge recovery. Working closely with Engineering, Production and Purchasing to ensure quoted lead times, capacity and manufacturing routes are realistic. The Person We are looking for an experienced commercial professional who can combine commercial judgement with a genuine understanding of engineering and manufacturing. Ideally, you will have: 5+ years' experience within commercial, account management or internal sales roles in an engineering/manufacturing environment. Previous experience of leading, supervising or managing a team. Strong experience of quoting and pricing manufactured components. The ability to understand engineering drawings, specifications and manufacturing requirements. Strong Excel and ERP/MRP experience. The Opportunity This is an excellent opportunity for an experienced Commercial Manager / Senior Account Manager / Commercial Team Leader to take a genuine step up in responsibility, working closely with the Commercial Director and having significant influence over the company's commercial performance. Salary: Up to £60,000 If you have the engineering/manufacturing background, commercial experience and leadership capability required, we'd be keen to hear from you.
We have a vacancy within our Engineering Department and are currently recruiting for the role of Manufacturing Engineer on the Day Shift. We are looking for candidates who have relevant and proven experience seeking an opportunity to develop their skills and join a growing Organisation. This role will have responsibility in two separate locations, as detailed below. Shift Pattern: 39 hours each week with a flexible starting time between 07:00 and 08:00 Monday to Friday, with a flexible finish time between 16:00 and 17:00 Monday to Thursday, and on a Friday, a finish time of 12.00. You will be entitled to a 30-minute unpaid lunch break between 12:00 and 12:30 Monday to Thursday. Additionally, you will have a 10-minute paid break each morning Monday to Friday and a 10-minute paid break each afternoon Monday to Thursday. Role Accountabilities: Play a critical role in managing and optimising the manufacturing process for fabricated and machined components. Ensuring engineering excellence, operational efficiency, and regulatory compliance while supporting New Product Development and Introduction (NPDI), customer interactions, and internal production activities. Build and maintain strong relationships with existing, new & target customers. Follow up of agreed new business opportunities, supporting commercial and technical alignment. Generate accurate quotations for fabricated and machined components using customer supplied data. Evaluate enquiries for capability and feasibility; escalate where necessary. Evaluate, develop, and optimise processes by applying a deep understanding of design, manufacturing, and tooling to ensure efficiency, quality, and cost-effective production. Collaborate cross-functionally (Engineering, Quality, Operations) on manufacturability, cost reduction, and quality improvements. Utilise customer sourcing platforms for RFQ responses and technical feedback. Take accountability for NPDI throughput and prioritisation in alignment with Operations. Manage assigned NPDI and in-load projects to successful completion. Creation and maintenance of company SOPs in support of manufacture and production activities. Creation of Works Orders including setting up a new BOM, Sales Order, production routings, works orders & 'First Time Through' sheet and Risk Mitigation. Support the design and manufacture of safe, robust, and efficient tooling, templates, and fixtures for production. Manage modifications to existing tooling where required, source material for tooling, and launch tooling cards. Ensure manufacturing routings accurately reflect the method & times of manufacture for company product. Manage/ support Route Change requests and update MRP accordingly. Provide technical support to manufacturing personnel for problem-solving and training. Lead and participate in continuous improvement initiatives across manufacturing areas. Ensure compliance with aerospace industry standards, regulatory requirements, and customer-specific specifications. Support administrative engineering tasks including contract review, change control, tracker updates, and audit of part manufacturing time and costs. Conduct research into new manufacturing capabilities, processes, and customer specifications to support strategic development. Continuously enhance knowledge of evolving aerospace engineering practices, tools, and technologies. Take accountability for any actions or milestones across any department/business function that require Manufacturing Engineering Support (e.g., NPDI, Production, Quality). Contribute to the delivery of the EHS Model, by participating in Job Safety Observations and providing technical/process solutions to EHS problems where appropriate. EHS Compliance Contribute to project work as required Support of special project(s) RFQ/RFPs Support key systems and process developments and projects Support commercial analysis, testing and development of company cost and commercial models Lead and report upon the allocated company policy(ies) and resulting procedures From time to time, you may be required to perform other duties as requested by your Line Manager, and whilst not listed above, these duties will be appropriate to the level of responsibility held and to the scope of the role as defined. Person Specification: The organisation requires a diverse group of employees occupying managerial and non-managerial positions to fulfil the key roles of (a) leading to set strategic direction and create alignment; (b) influencing and relationship-building, to create a team-working environment, and (c) implementing, to deliver results. We will be selecting a candidate who is aligned with our RISE Values; Respect, Integrity, Safety and Excellence, and who collaborates well with others to maximise teamworking. We are an equal opportunities employer. If you require any reasonable adjustments or support during the recruitment process, please do not hesitate to contact us.
Oct 10, 2026
Full time
We have a vacancy within our Engineering Department and are currently recruiting for the role of Manufacturing Engineer on the Day Shift. We are looking for candidates who have relevant and proven experience seeking an opportunity to develop their skills and join a growing Organisation. This role will have responsibility in two separate locations, as detailed below. Shift Pattern: 39 hours each week with a flexible starting time between 07:00 and 08:00 Monday to Friday, with a flexible finish time between 16:00 and 17:00 Monday to Thursday, and on a Friday, a finish time of 12.00. You will be entitled to a 30-minute unpaid lunch break between 12:00 and 12:30 Monday to Thursday. Additionally, you will have a 10-minute paid break each morning Monday to Friday and a 10-minute paid break each afternoon Monday to Thursday. Role Accountabilities: Play a critical role in managing and optimising the manufacturing process for fabricated and machined components. Ensuring engineering excellence, operational efficiency, and regulatory compliance while supporting New Product Development and Introduction (NPDI), customer interactions, and internal production activities. Build and maintain strong relationships with existing, new & target customers. Follow up of agreed new business opportunities, supporting commercial and technical alignment. Generate accurate quotations for fabricated and machined components using customer supplied data. Evaluate enquiries for capability and feasibility; escalate where necessary. Evaluate, develop, and optimise processes by applying a deep understanding of design, manufacturing, and tooling to ensure efficiency, quality, and cost-effective production. Collaborate cross-functionally (Engineering, Quality, Operations) on manufacturability, cost reduction, and quality improvements. Utilise customer sourcing platforms for RFQ responses and technical feedback. Take accountability for NPDI throughput and prioritisation in alignment with Operations. Manage assigned NPDI and in-load projects to successful completion. Creation and maintenance of company SOPs in support of manufacture and production activities. Creation of Works Orders including setting up a new BOM, Sales Order, production routings, works orders & 'First Time Through' sheet and Risk Mitigation. Support the design and manufacture of safe, robust, and efficient tooling, templates, and fixtures for production. Manage modifications to existing tooling where required, source material for tooling, and launch tooling cards. Ensure manufacturing routings accurately reflect the method & times of manufacture for company product. Manage/ support Route Change requests and update MRP accordingly. Provide technical support to manufacturing personnel for problem-solving and training. Lead and participate in continuous improvement initiatives across manufacturing areas. Ensure compliance with aerospace industry standards, regulatory requirements, and customer-specific specifications. Support administrative engineering tasks including contract review, change control, tracker updates, and audit of part manufacturing time and costs. Conduct research into new manufacturing capabilities, processes, and customer specifications to support strategic development. Continuously enhance knowledge of evolving aerospace engineering practices, tools, and technologies. Take accountability for any actions or milestones across any department/business function that require Manufacturing Engineering Support (e.g., NPDI, Production, Quality). Contribute to the delivery of the EHS Model, by participating in Job Safety Observations and providing technical/process solutions to EHS problems where appropriate. EHS Compliance Contribute to project work as required Support of special project(s) RFQ/RFPs Support key systems and process developments and projects Support commercial analysis, testing and development of company cost and commercial models Lead and report upon the allocated company policy(ies) and resulting procedures From time to time, you may be required to perform other duties as requested by your Line Manager, and whilst not listed above, these duties will be appropriate to the level of responsibility held and to the scope of the role as defined. Person Specification: The organisation requires a diverse group of employees occupying managerial and non-managerial positions to fulfil the key roles of (a) leading to set strategic direction and create alignment; (b) influencing and relationship-building, to create a team-working environment, and (c) implementing, to deliver results. We will be selecting a candidate who is aligned with our RISE Values; Respect, Integrity, Safety and Excellence, and who collaborates well with others to maximise teamworking. We are an equal opportunities employer. If you require any reasonable adjustments or support during the recruitment process, please do not hesitate to contact us.
At Sharpsmart, we are looking for a commercially minded Contract Manager to own a portfolio of healthcare customer accounts and play a critical role in our growth strategy. This is not a traditional account management role. We are looking for someone who can build influential senior stakeholder relationships, clearly demonstrate value, drive retention, identify growth opportunities and become a trusted partner to our customers. As Contract Manager, you will manage customer contracts throughout their lifecycle-from mobilisation and day-to-day performance management to review, renewal and continuous improvement. You will work closely with customers and internal operational teams to ensure contractual commitments are understood, delivered and evidenced. This is a varied role requiring strong commercial judgement, excellent stakeholder management and a practical, solutions-focused approach to resolving issues before they affect customer experience or contract performance. If you are passionate about delivering excellent customer outcomes, improving commercial performance and building long-term partnerships, we would love to hear from you. What you'll be doing Own the commercial performance, retention and profitability of a portfolio of healthcare customer accounts. Build influential relationships with operational, commercial and executive stakeholders. Lead Executive Business Reviews (EBRs), using performance data and insight to shape strategic customer plans. Clearly demonstrate the value SharpSmart delivers through measurable service, financial and sustainability outcomes. Develop and execute account growth plans that protect revenue and unlock new opportunities. Identify and proactively manage commercial, contractual and operational risks. Protect contract value and margin through robust scope, pricing and change control. Use customer insight, market intelligence and performance trends to identify growth opportunities. Partner with Operations, Customer Service, Finance and Sales to resolve issues and improve customer outcomes. Build long-term strategic partnerships that strengthen retention, customer advocacy and sustainable growth. About you You will be commercially minded, customer focused and confident managing strategic accounts in a fast-paced service environment. We are looking for someone with: Experience managing key customer relationships, contracts or strategic accounts. Strong commercial awareness, including revenue, margin, retention and growth. The ability to build credibility and influence stakeholders at all levels, including senior leaders. Experience leading customer reviews and presenting performance, value and improvement plans. Strong communication, presentation and stakeholder-management skills. A proactive, organised and solutions-focused approach to resolving issues and managing risk. The ability to work effectively with Operations, Customer Service, Finance and Sales teams. Confidence using performance data and customer insight to identify opportunities and improve outcomes. Experience in healthcare, B2B services, facilities management or another operational service environment would be advantageous. What we can offer At Sharpsmart, you will have the opportunity to make a meaningful impact in a business that helps create safer, more sustainable healthcare environments. In return for your expertise and commitment, we offer: A competitive salary and benefits package. The opportunity to manage strategic healthcare customer relationships and directly influence retention, growth and commercial performance. A high-profile role with exposure to senior customer stakeholders and cross-functional business leaders. A collaborative, supportive environment where your ideas and commercial insight are valued. The chance to work for an organisation with a clear purpose: improving safety, sustainability and efficiency in healthcare. Ongoing development opportunities, with scope to broaden your commercial, customer and leadership experience. A role where you can see the direct impact of your work on customer outcomes, long-term partnerships and business growth. At Sharpsmart, we're on an exciting journey as we continue to grow, innovate and strengthen our position as the UK's leading healthcare waste management partner. You'll join a business that values collaboration, accountability and continuous improvement, with opportunities to make a genuine impact for customers, colleagues and the healthcare sector. One Team. One Customer. One Purpose. Ready to build trusted partnerships, create value and help shape the future of healthcare services? We'd love to hear from you.
Oct 10, 2026
Full time
At Sharpsmart, we are looking for a commercially minded Contract Manager to own a portfolio of healthcare customer accounts and play a critical role in our growth strategy. This is not a traditional account management role. We are looking for someone who can build influential senior stakeholder relationships, clearly demonstrate value, drive retention, identify growth opportunities and become a trusted partner to our customers. As Contract Manager, you will manage customer contracts throughout their lifecycle-from mobilisation and day-to-day performance management to review, renewal and continuous improvement. You will work closely with customers and internal operational teams to ensure contractual commitments are understood, delivered and evidenced. This is a varied role requiring strong commercial judgement, excellent stakeholder management and a practical, solutions-focused approach to resolving issues before they affect customer experience or contract performance. If you are passionate about delivering excellent customer outcomes, improving commercial performance and building long-term partnerships, we would love to hear from you. What you'll be doing Own the commercial performance, retention and profitability of a portfolio of healthcare customer accounts. Build influential relationships with operational, commercial and executive stakeholders. Lead Executive Business Reviews (EBRs), using performance data and insight to shape strategic customer plans. Clearly demonstrate the value SharpSmart delivers through measurable service, financial and sustainability outcomes. Develop and execute account growth plans that protect revenue and unlock new opportunities. Identify and proactively manage commercial, contractual and operational risks. Protect contract value and margin through robust scope, pricing and change control. Use customer insight, market intelligence and performance trends to identify growth opportunities. Partner with Operations, Customer Service, Finance and Sales to resolve issues and improve customer outcomes. Build long-term strategic partnerships that strengthen retention, customer advocacy and sustainable growth. About you You will be commercially minded, customer focused and confident managing strategic accounts in a fast-paced service environment. We are looking for someone with: Experience managing key customer relationships, contracts or strategic accounts. Strong commercial awareness, including revenue, margin, retention and growth. The ability to build credibility and influence stakeholders at all levels, including senior leaders. Experience leading customer reviews and presenting performance, value and improvement plans. Strong communication, presentation and stakeholder-management skills. A proactive, organised and solutions-focused approach to resolving issues and managing risk. The ability to work effectively with Operations, Customer Service, Finance and Sales teams. Confidence using performance data and customer insight to identify opportunities and improve outcomes. Experience in healthcare, B2B services, facilities management or another operational service environment would be advantageous. What we can offer At Sharpsmart, you will have the opportunity to make a meaningful impact in a business that helps create safer, more sustainable healthcare environments. In return for your expertise and commitment, we offer: A competitive salary and benefits package. The opportunity to manage strategic healthcare customer relationships and directly influence retention, growth and commercial performance. A high-profile role with exposure to senior customer stakeholders and cross-functional business leaders. A collaborative, supportive environment where your ideas and commercial insight are valued. The chance to work for an organisation with a clear purpose: improving safety, sustainability and efficiency in healthcare. Ongoing development opportunities, with scope to broaden your commercial, customer and leadership experience. A role where you can see the direct impact of your work on customer outcomes, long-term partnerships and business growth. At Sharpsmart, we're on an exciting journey as we continue to grow, innovate and strengthen our position as the UK's leading healthcare waste management partner. You'll join a business that values collaboration, accountability and continuous improvement, with opportunities to make a genuine impact for customers, colleagues and the healthcare sector. One Team. One Customer. One Purpose. Ready to build trusted partnerships, create value and help shape the future of healthcare services? We'd love to hear from you.
