2 jobs found

1st/2nd Line IT Support Engineer required by our market leading client based in Broxbourne, Hertfordshire. The successful candidate will be responsible for delivering high-quality 1st and 2nd line IT support across the organisation, ensuring users receive efficient, professional, and timely technical assistance. The role focuses on incident management, technical troubleshooting, endpoint support, and Microsoft 365 administration. The position is well suited to a hands-on IT Support Engineer who enjoys problem solving, structured fault resolution, and working within modern Microsoft technologies. Key Responsibilities Act as the first point of contact for IT support queries across the business Triage, prioritise, and resolve incidents in line with SLAs and business impact Provide 1st and 2nd line support across desktops, laptops, mobile devices, printers, and peripherals Support Microsoft 365 applications including Outlook, Teams, OneDrive, and SharePoint Manage user accounts, identity, and access via Active Directory / Entra ID, including MFA and Conditional Access Deploy and manage devices using Microsoft Intune / Endpoint Manager Support endpoint security using Microsoft Defender and ensure patch compliance Carry out joiners, movers, and leavers processes Assist with system updates, patching, and vulnerability remediation Maintain accurate IT asset records, documentation, and knowledge base articles Escalate complex issues where required while maintaining ownership through to resolution Support telecoms provisioning and user/device administration Contribute to continuous improvement of IT processes and user experience Skills & Experience Required Essential: Experience in an IT Support, Helpdesk, or Desktop Support role Strong knowledge of Windows desktop environments Experience supporting Microsoft 365 Good understanding of Active Directory / Entra ID Exposure to Microsoft Defender or similar endpoint security tools Basic networking knowledge Strong troubleshooting and customer service skills Experience supporting multi-site or remote users Desirable: Microsoft Intune / Endpoint Manager experience, Azure cloud exposure, Dynamics 365 Business Central / Power Platform, Experience with telephony or workforce management systems. What's on Offer £ p/a Excellent benefits package Modern Microsoft-first IT environment Exposure to cloud, security, and endpoint technologies Strong career progression into senior IT or infrastructure roles Supportive and collaborative IT team environment Additional Information This is a fully onsite role (5 days per week) Occasional travel to other UK sites may be required A great opportunity for a proactive IT Support Engineer looking to develop within a dynamic environment

IntaPeople are hiring for a Low code / Power Platform Developer to join a growing digital engineering team working on modern technology platforms. You ll join a small, multidisciplinary technology team responsible for designing and evolving the platforms the business runs on. Working closely with a senior low code lead, you ll take end to end responsibility for features across Dynamics 365 and Power Platform, from initial handover through to release. This is not a ticket driven or build only position. Each feature you own is yours to shape, from understanding the business problem, through technical design and build, to stakeholder communication and delivery. Strong communication is just as important as technical capability. You ll regularly translate technical decisions into plain language, run walkthroughs, and keep non technical stakeholders aligned throughout the lifecycle of your work. The team is also actively expanding its use of AI tooling, and this role will play a hands on part in using AI to improve delivery speed, quality, and ways of working. What you ll be doing Owning features end to end, including requirements clarification, technical design, build, testing, and release Working directly with business stakeholders to turn unstructured conversations into clear specifications and user stories Designing and building solutions across Dynamics 365 and the Power Platform, including Power Apps and Power Automate Writing and maintaining C# plugins and JavaScript where custom logic is required Producing clear technical designs and documentation that others can confidently build on Collaborating with internal and external contributors to coordinate delivery across workstreams Reusing patterns and components where possible to improve consistency and maintainability Using AI tools to accelerate analysis, design, build, and documentation What we re looking for Around 2-4+ years hands on experience with Microsoft Dynamics 365 CRM Experience with customisation, configuration, Business Process Flows, and security roles Strong Power Automate experience, including integrations with external systems Experience building Power Apps (Canvas and Model Driven) Ability to read and write C# and JavaScript in a Dynamics 365 context Comfortable working directly with business stakeholders Able to explain technical concepts clearly to non technical audiences An AI first mindset, you already use AI tools to think, build, and solve problems effectively Nice to have Azure DevOps (or similar work management tools) Deeper experience using AI tools beyond basic prompting Background in financial services or professional services environments Role overview Low code Engineer / Power Platform Developer Starting Salary of £50,000 - £60,000 DOE Annual bonus scheme between 10%-20% 25 days holiday allowance (which increases with service) Central Cardiff office location True Flexible working hours Hybrid working setup expectations are typically 2-3 days per week Private Medical care Company wide trips Group Life Assurance, Income Protection & Critical Illness cover Matched pension contribution Cycle to work scheme If you're an experienced Data Engineer looking to make an impact in a modern, forward-thinking team, this is a great opportunity. Please not we do not have the ability to provide sponsorship and candidates must only apply who have the ability to work without restriction within the UK. Interested? Click apply now with your CV or call (phone number removed) for a chat!