Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Join Our Team as a UX Designer! Are you a passionate and innovative UX Designer looking to make a difference? Do you thrive in a dynamic environment where your designs help shape experiences for a diverse range of colleagues and suppliers? If so, we want you to join our client on a fixed-term contract for 6 months as a UX Designer! Role: UX Designer Duration: 6 Months (ext. options) Location: Welwyn Garden City (3 Days in Office) Rate: 550 per day (umbrella) About the Role: As a key member of our design team, you'll be at the forefront of creating intuitive and engaging user experiences. Here's what you'll be doing: Crafting Experiences: Take charge of both large and small projects, transforming complex challenges into simple, user-friendly solutions. Collaborative Process: Work closely with Product Managers to identify customer problems, build testable hypotheses, and enhance the overall customer experience. Human-Centered Design: Advocate for user needs and champion human-centered design principles both within your team and across the organization. Agile Collaboration: Partner with agile squads to continuously improve our digital products, making them more accessible and user-friendly. Empathy Development: Collaborate with UX researchers to develop a deep understanding of our customers, including those with disabilities, validating designs through user testing. What You'll Bring: We're looking for someone who is not only skilled but also passionate about UX design. Here's what you need to succeed: A strong portfolio showcasing your expertise in designing for web, responsive, and native applications. Experience with high-profile design projects in a customer-facing commercial environment. Proficiency in design tools like Figma, Sketch, Marvel, Miro, and Axure. A solid understanding of the end-to-end design process, including research, journey mapping, and usability testing. Strong communication skills to present ideas effectively across various levels of the organization. Why Join Us? Diverse Environment: Be part of a global organization with 360,000 colleagues, offering endless opportunities to learn and grow. Impactful Work: Your designs will directly influence the experiences of colleagues and suppliers across multiple platforms and technologies. Collaborative Culture: Work with multidisciplinary teams and foster an inclusive team culture where everyone's ideas are valued. Additional Skills: Experience in interaction design with a focus on accessibility (WCAG 2.1 level AA). A knack for using both quantitative and qualitative insights to inform design decisions. Ability to coach and mentor junior team members, helping to elevate the design standards within the organization. If you're ready to take your career to the next level and craft experiences that truly make a difference, we'd love to hear from you! Apply today and join a team that values creativity, collaboration, and customer-centric design. Let's create something amazing together! Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy and operates as an equal opportunities employer.
Sep 09, 2025
Contractor
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Join Our Team as a UX Designer! Are you a passionate and innovative UX Designer looking to make a difference? Do you thrive in a dynamic environment where your designs help shape experiences for a diverse range of colleagues and suppliers? If so, we want you to join our client on a fixed-term contract for 6 months as a UX Designer! Role: UX Designer Duration: 6 Months (ext. options) Location: Welwyn Garden City (3 Days in Office) Rate: 550 per day (umbrella) About the Role: As a key member of our design team, you'll be at the forefront of creating intuitive and engaging user experiences. Here's what you'll be doing: Crafting Experiences: Take charge of both large and small projects, transforming complex challenges into simple, user-friendly solutions. Collaborative Process: Work closely with Product Managers to identify customer problems, build testable hypotheses, and enhance the overall customer experience. Human-Centered Design: Advocate for user needs and champion human-centered design principles both within your team and across the organization. Agile Collaboration: Partner with agile squads to continuously improve our digital products, making them more accessible and user-friendly. Empathy Development: Collaborate with UX researchers to develop a deep understanding of our customers, including those with disabilities, validating designs through user testing. What You'll Bring: We're looking for someone who is not only skilled but also passionate about UX design. Here's what you need to succeed: A strong portfolio showcasing your expertise in designing for web, responsive, and native applications. Experience with high-profile design projects in a customer-facing commercial environment. Proficiency in design tools like Figma, Sketch, Marvel, Miro, and Axure. A solid understanding of the end-to-end design process, including research, journey mapping, and usability testing. Strong communication skills to present ideas effectively across various levels of the organization. Why Join Us? Diverse Environment: Be part of a global organization with 360,000 colleagues, offering endless opportunities to learn and grow. Impactful Work: Your designs will directly influence the experiences of colleagues and suppliers across multiple platforms and technologies. Collaborative Culture: Work with multidisciplinary teams and foster an inclusive team culture where everyone's ideas are valued. Additional Skills: Experience in interaction design with a focus on accessibility (WCAG 2.1 level AA). A knack for using both quantitative and qualitative insights to inform design decisions. Ability to coach and mentor junior team members, helping to elevate the design standards within the organization. If you're ready to take your career to the next level and craft experiences that truly make a difference, we'd love to hear from you! Apply today and join a team that values creativity, collaboration, and customer-centric design. Let's create something amazing together! Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy and operates as an equal opportunities employer.
Hey thanks for stopping by If you're reading this you're probably ready to progress your design career with a new challenge. A new canvas to showcase your design greatness. We're an award winning & innovative technology business with a strong focus on our people culture and wellbeing, and are ready to open our loving arms to a brilliant Graphic Designer ready to make their next career move. If this sounds like the kind of place you want to be, we'd love to hear from you. Role Info: Graphic Designer £30,000 - £35,000 per annum Plus Benefits Permanent - Full Time. Hours: Monday to Friday, 9am to 5:30pm, 37.5 hours per week. Line Manager: Marketing Communications Manager. Department: Marketing. Company: International, market leading business intelligence software. Values: Energy. Integrity. Performance. Teamwork. Pedigree: Multi Award-Winning. 31,000 customers globally. MS Gold Partner. Cisco Partner. ISO 9001 & 27001. Your Skills: Graphic Design, Adobe Creative Suite, Animation, Design, WordPress, Social Media Design, Email Marketing Design, Team Collaboration, Customer Management. The Role: It's an exciting time for us (more on us later); we're growing apace, and with multiple product lines backed by serious R&D investment, including some exciting new launches, so we are looking for a Graphic Designer to grow our communications team. You will be designing a wide variety of assets and delivering a wide range of documentation in collaboration with the partner programmes and marketing teams. You'll collaborate with other team members within the business to ensure all digital assets are kept up to date and on-brand. You will work directly with our Marketing Communications Manager and business leaders to conceptualise designs for web, social, video and email and to create documentation in branded templates. Who we are: We are a multi award winning software developer. With offices in the UK, the USA, India and Australia, our specialty is Business Analytics, Call Recording and Fraud Management. Proud to be a renowned market leader, our innovative solutions are developed in-house and distributed via an extensive channel partner network, currently to over 31,000 businesses globally and still growing. This year we celebrate our 30th anniversary - that's a lot of years creating meaningful impact for organisations. On a day-to-day basis, your scope of work will include the conceptualisation, design, and execution of creative content to support our: + Portfolio of documentation. + Websites. + Campaigns. + Projects. + Videos. + Social media channels. About You: + Bachelor's degree with emphasis in graphic design or related field. + Expert proficiency in Adobe Creative Suite - especially Photoshop, InDesign, and Illustrator. + Experience with design for video, including animation. + Excellent verbal and written communication skills. + Able to effectively present information and respond to questions from management, team members and customers. + Able to work remotely from home unsupervised. + Excellent organisational skills with attention to detail. + Great team collaboration skills. + Excellent task management and ability to delegate assigned tasks. + Able to manage and effectively communicate with partner agencies and suppliers. Other platforms you might be proficient in: + Microsoft Office 365 e.g Word, Excel, PowerPoint, Outlook, Teams. + WordPress. + Social Media channels. + Email Marketing platforms. We are an equal opportunities employer, pride themselves on their already diverse workforce and they are committed to equal employment opportunities. If you have a disability or support need and require adjustments / support to allow you to apply for this role or attend the interviews, please let us know as soon as possible and they will do everything possible to accommodate you. Sounds like a good fit? Apply today! Your Previous Experience / Background Might Include: Junior Graphic Designer, Graphic Design, Visual Design, Freelance Graphic Designer, Marketing Designer, Web Designer, Multimedia Designer, Digital Content Creator, Layout Designer, Branding Specialist, Creative Designer, Print Designer, Motion Graphics Artist, UI/UX Design. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.v
Sep 05, 2025
Full time
Hey thanks for stopping by If you're reading this you're probably ready to progress your design career with a new challenge. A new canvas to showcase your design greatness. We're an award winning & innovative technology business with a strong focus on our people culture and wellbeing, and are ready to open our loving arms to a brilliant Graphic Designer ready to make their next career move. If this sounds like the kind of place you want to be, we'd love to hear from you. Role Info: Graphic Designer £30,000 - £35,000 per annum Plus Benefits Permanent - Full Time. Hours: Monday to Friday, 9am to 5:30pm, 37.5 hours per week. Line Manager: Marketing Communications Manager. Department: Marketing. Company: International, market leading business intelligence software. Values: Energy. Integrity. Performance. Teamwork. Pedigree: Multi Award-Winning. 31,000 customers globally. MS Gold Partner. Cisco Partner. ISO 9001 & 27001. Your Skills: Graphic Design, Adobe Creative Suite, Animation, Design, WordPress, Social Media Design, Email Marketing Design, Team Collaboration, Customer Management. The Role: It's an exciting time for us (more on us later); we're growing apace, and with multiple product lines backed by serious R&D investment, including some exciting new launches, so we are looking for a Graphic Designer to grow our communications team. You will be designing a wide variety of assets and delivering a wide range of documentation in collaboration with the partner programmes and marketing teams. You'll collaborate with other team members within the business to ensure all digital assets are kept up to date and on-brand. You will work directly with our Marketing Communications Manager and business leaders to conceptualise designs for web, social, video and email and to create documentation in branded templates. Who we are: We are a multi award winning software developer. With offices in the UK, the USA, India and Australia, our specialty is Business Analytics, Call Recording and Fraud Management. Proud to be a renowned market leader, our innovative solutions are developed in-house and distributed via an extensive channel partner network, currently to over 31,000 businesses globally and still growing. This year we celebrate our 30th anniversary - that's a lot of years creating meaningful impact for organisations. On a day-to-day basis, your scope of work will include the conceptualisation, design, and execution of creative content to support our: + Portfolio of documentation. + Websites. + Campaigns. + Projects. + Videos. + Social media channels. About You: + Bachelor's degree with emphasis in graphic design or related field. + Expert proficiency in Adobe Creative Suite - especially Photoshop, InDesign, and Illustrator. + Experience with design for video, including animation. + Excellent verbal and written communication skills. + Able to effectively present information and respond to questions from management, team members and customers. + Able to work remotely from home unsupervised. + Excellent organisational skills with attention to detail. + Great team collaboration skills. + Excellent task management and ability to delegate assigned tasks. + Able to manage and effectively communicate with partner agencies and suppliers. Other platforms you might be proficient in: + Microsoft Office 365 e.g Word, Excel, PowerPoint, Outlook, Teams. + WordPress. + Social Media channels. + Email Marketing platforms. We are an equal opportunities employer, pride themselves on their already diverse workforce and they are committed to equal employment opportunities. If you have a disability or support need and require adjustments / support to allow you to apply for this role or attend the interviews, please let us know as soon as possible and they will do everything possible to accommodate you. Sounds like a good fit? Apply today! Your Previous Experience / Background Might Include: Junior Graphic Designer, Graphic Design, Visual Design, Freelance Graphic Designer, Marketing Designer, Web Designer, Multimedia Designer, Digital Content Creator, Layout Designer, Branding Specialist, Creative Designer, Print Designer, Motion Graphics Artist, UI/UX Design. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.v
Level - Entry/Associate Reporting to - Head of Product Location - Commuting distance to Oxford Workplace type - Hybrid What is Passle? Passle is a rapidly growing enterprise SaaS company, offering an AI-powered Sales & Marketing tool that is specific to law firms and professional services. Our platform enables our clients to easily produce and publish content, which in turn, encourages thought leadership and helps drive business growth. Our clients include some of the world's largest law and professional services firms including Deloitte, Freshfields, Linklaters and Reed Smith. About the role We're looking for a Junior Product Manager to join our growing development team, ideally with experience in a SaaS company and/or a start-up company. Most importantly, you will have a strong desire to help shape our product, to learn, 'muck in' and be passionate about the user experience. You will help drive our application development forward to ensure we continue to deliver an effective, top-quality product and an excellent user experience for our clients. You'll be working closely with our Product Design team, and our Client Success, Development, Client Support and QA/testing teams, to ensure we are continually developing the right new features to the highest standard, updating existing features to support client needs and delivering a quality digital experience for our clients. What does the role involve and what will you be doing? You will get to know and understand our application and interfaces end-to-end, from both technical and user perspectives You will create specifications for development work, in conjunction with our teams, to support the development of a positive user experience, balancing client needs and business requirements You will be responsible for triaging our incoming product requests on a daily basis (bugs, tasks, new features, wishlist items), and feeding relevant requests into our sprint planning/product roadmap You will be responsible for managing small-to-medium projects from the outset You will support the Product Design team (of three) to help understand our customer needs and gather product requirements You will work closely with the Client Support team to enable them to provide relevant guidance and support for our product to our Sales and Client Success teams and current clients, in turn providing a great overall client experience You will use statistics, data and feedback to guide development and increase user engagement You will identify opportunities to improve the application, and help to turn ideas into working solutions You will be working within an entrepreneurial culture with access to all parts of our growing company What skills are we looking for? You will have some experience in software application design, specification and requirements gathering (ideally in a high-growth start-up) You will be educated to graduate or postgraduate level and/or have developed technical knowledge (inc. product management, UX design, coding, app development), business acumen and skills through previous roles You will have knowledge and/or experience of creating high-quality user experiences - and/or the desire to develop your skills in UX design You will have knowledge and/or experience of integrating applications with other software platforms (via API or otherwise) You have the ability to understand the requirements and priorities of different stakeholders with different objectives You will have experience in technical writing for different audiences (including writing specs, knowledge base articles, and release notes) You have experience and/or desire to develop skills in the areas of accessibility, using AI/machine learning, use of data analytics, accessibility, mobile app development You love solving problems, have an inquisitive mind, and are highly logical and technical in your thinking and approach to problem-solving You are a self-starter, are highly organised and have an eye for detail You will have some skills/educational training and, ideally, experience in using Google Analytics, Hotjar, UXCam, Power BI and/or other analytics tools Ideally, you will have experience in using JIRA, Notion, Monday, Zendesk, WordPress or other product management or content management/support tools You will be able to work from the Oxford office (based in Jericho, with good access to public transport) at least once a week (normally a Wednesday) Don't worry if you don't have all of the knowledge, experiences, skills and aptitudes listed here. We are keen to find the right person, with the right fit for our team, and someone who will grow and develop within the company! What's in it for me and how will Passle help me to succeed? You'll receive full training and induction upon joining You will have the chance to work with an awesome, fun, and collaborative team You will be provided with excellent support and guidance, and opportunities to learn from experienced and successful colleagues and leaders We promise to offer career development and progression opportunities as the business continues to grow We provide access to a wide variety of learning resources & materials (including LinkedIn Learning licence), plus an individual annual training budget which can be spent towards your own professional development Great benefits including a Bonus Scheme, Company Shares, Pension, Health Cashplan, Life Insurance, Cycle to Work to name a few! Hybrid working & help with setting up your at-home workstation, including your choice of PC or Mac, plus additional IT equipment if required What can I expect in the first twelve months in the role? Over the first 2-3 weeks, you will complete an induction program which includes your set-up with IT equipment and home-working space, access to relevant software, integration into the Product Design team, along with a full induction into the company: including working practices, teams and people, and a welcome lunch! Within the first 3 months, you will learn how the Passle product works, have an active involvement in the key processes within the Development team and wider company, and with support from the Product Design team: be responsible for small-medium bug fixes and projects, join relevant weekly meetings/working sessions, participate in our Wednesday F2F meetings (including Wednesday Lunch Club) and gain an appreciation of the product pipeline. After successfully completing your probationary period, you will be responsible for your own projects, solidify your knowledge of the intricacies of the Passle product, and be looking to develop your skills in one or more key areas within the Product Design team. By 6-9 months in the role, you will have a comprehensive understanding of the Passle product, have experienced several full sprint process cycles within the wider Development team, and will be successfully contributing to the development of new features and enhancements to the product. On reaching 12 months, you will have been involved with numerous product development projects, have become a successful member of the Product Design team, developed new product and UX skills, have participated in several team events (eg: Development team 'hack days'), and hopefully enjoyed various company socials, including the Summer Punting Party and Christmas Party. About Us At Passle, we believe in embracing diversity in all its forms and fostering an inclusive environment for all people to do their best work with us. We are an equal opportunity employer. All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, neurodiversity status or disability status. Diversity and inclusion are a priority for us, so we need to attract the best talent and create an environment that supports and includes them. The Interview Format 1st Stage - 30 Min Video call with Head of People & Talent (Sarah Marwood) 2nd Stage - 1 hour Video interview with Head of Product, Product Manager & Head of Design (Ruth Nossek, Abigail Taylor & Gaya Gajewska) 3rd Stage - Face-to-face meeting in our Oxford office with the Product Team & Passle Co-Founder (Tom Elgar) As part of our interview process, there will also be a short task we would ask you to complete between stages 2 & 3. Interested in applying? Apply through the LinkedIn Job ad or send your CV directly through to us with a brief explanation about why you think you'd be a great fit for the role. Our Head of People & Talent, Sarah Marwood, is leading the search and looks forward to receiving your application! Email: . Subscribe to the Passle Insiders Club newsletter, full of useful tips and advice on how to be more authentic and effective with your marketing. Get updates on best practice, new Passle features and more.
Aug 21, 2025
Full time
Level - Entry/Associate Reporting to - Head of Product Location - Commuting distance to Oxford Workplace type - Hybrid What is Passle? Passle is a rapidly growing enterprise SaaS company, offering an AI-powered Sales & Marketing tool that is specific to law firms and professional services. Our platform enables our clients to easily produce and publish content, which in turn, encourages thought leadership and helps drive business growth. Our clients include some of the world's largest law and professional services firms including Deloitte, Freshfields, Linklaters and Reed Smith. About the role We're looking for a Junior Product Manager to join our growing development team, ideally with experience in a SaaS company and/or a start-up company. Most importantly, you will have a strong desire to help shape our product, to learn, 'muck in' and be passionate about the user experience. You will help drive our application development forward to ensure we continue to deliver an effective, top-quality product and an excellent user experience for our clients. You'll be working closely with our Product Design team, and our Client Success, Development, Client Support and QA/testing teams, to ensure we are continually developing the right new features to the highest standard, updating existing features to support client needs and delivering a quality digital experience for our clients. What does the role involve and what will you be doing? You will get to know and understand our application and interfaces end-to-end, from both technical and user perspectives You will create specifications for development work, in conjunction with our teams, to support the development of a positive user experience, balancing client needs and business requirements You will be responsible for triaging our incoming product requests on a daily basis (bugs, tasks, new features, wishlist items), and feeding relevant requests into our sprint planning/product roadmap You will be responsible for managing small-to-medium projects from the outset You will support the Product Design team (of three) to help understand our customer needs and gather product requirements You will work closely with the Client Support team to enable them to provide relevant guidance and support for our product to our Sales and Client Success teams and current clients, in turn providing a great overall client experience You will use statistics, data and feedback to guide development and increase user engagement You will identify opportunities to improve the application, and help to turn ideas into working solutions You will be working within an entrepreneurial culture with access to all parts of our growing company What skills are we looking for? You will have some experience in software application design, specification and requirements gathering (ideally in a high-growth start-up) You will be educated to graduate or postgraduate level and/or have developed technical knowledge (inc. product management, UX design, coding, app development), business acumen and skills through previous roles You will have knowledge and/or experience of creating high-quality user experiences - and/or the desire to develop your skills in UX design You will have knowledge and/or experience of integrating applications with other software platforms (via API or otherwise) You have the ability to understand the requirements and priorities of different stakeholders with different objectives You will have experience in technical writing for different audiences (including writing specs, knowledge base articles, and release notes) You have experience and/or desire to develop skills in the areas of accessibility, using AI/machine learning, use of data analytics, accessibility, mobile app development You love solving problems, have an inquisitive mind, and are highly logical and technical in your thinking and approach to problem-solving You are a self-starter, are highly organised and have an eye for detail You will have some skills/educational training and, ideally, experience in using Google Analytics, Hotjar, UXCam, Power BI and/or other analytics tools Ideally, you will have experience in using JIRA, Notion, Monday, Zendesk, WordPress or other product management or content management/support tools You will be able to work from the Oxford office (based in Jericho, with good access to public transport) at least once a week (normally a Wednesday) Don't worry if you don't have all of the knowledge, experiences, skills and aptitudes listed here. We are keen to find the right person, with the right fit for our team, and someone who will grow and develop within the company! What's in it for me and how will Passle help me to succeed? You'll receive full training and induction upon joining You will have the chance to work with an awesome, fun, and collaborative team You will be provided with excellent support and guidance, and opportunities to learn from experienced and successful colleagues and leaders We promise to offer career development and progression opportunities as the business continues to grow We provide access to a wide variety of learning resources & materials (including LinkedIn Learning licence), plus an individual annual training budget which can be spent towards your own professional development Great benefits including a Bonus Scheme, Company Shares, Pension, Health Cashplan, Life Insurance, Cycle to Work to name a few! Hybrid working & help with setting up your at-home workstation, including your choice of PC or Mac, plus additional IT equipment if required What can I expect in the first twelve months in the role? Over the first 2-3 weeks, you will complete an induction program which includes your set-up with IT equipment and home-working space, access to relevant software, integration into the Product Design team, along with a full induction into the company: including working practices, teams and people, and a welcome lunch! Within the first 3 months, you will learn how the Passle product works, have an active involvement in the key processes within the Development team and wider company, and with support from the Product Design team: be responsible for small-medium bug fixes and projects, join relevant weekly meetings/working sessions, participate in our Wednesday F2F meetings (including Wednesday Lunch Club) and gain an appreciation of the product pipeline. After successfully completing your probationary period, you will be responsible for your own projects, solidify your knowledge of the intricacies of the Passle product, and be looking to develop your skills in one or more key areas within the Product Design team. By 6-9 months in the role, you will have a comprehensive understanding of the Passle product, have experienced several full sprint process cycles within the wider Development team, and will be successfully contributing to the development of new features and enhancements to the product. On reaching 12 months, you will have been involved with numerous product development projects, have become a successful member of the Product Design team, developed new product and UX skills, have participated in several team events (eg: Development team 'hack days'), and hopefully enjoyed various company socials, including the Summer Punting Party and Christmas Party. About Us At Passle, we believe in embracing diversity in all its forms and fostering an inclusive environment for all people to do their best work with us. We are an equal opportunity employer. All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, neurodiversity status or disability status. Diversity and inclusion are a priority for us, so we need to attract the best talent and create an environment that supports and includes them. The Interview Format 1st Stage - 30 Min Video call with Head of People & Talent (Sarah Marwood) 2nd Stage - 1 hour Video interview with Head of Product, Product Manager & Head of Design (Ruth Nossek, Abigail Taylor & Gaya Gajewska) 3rd Stage - Face-to-face meeting in our Oxford office with the Product Team & Passle Co-Founder (Tom Elgar) As part of our interview process, there will also be a short task we would ask you to complete between stages 2 & 3. Interested in applying? Apply through the LinkedIn Job ad or send your CV directly through to us with a brief explanation about why you think you'd be a great fit for the role. Our Head of People & Talent, Sarah Marwood, is leading the search and looks forward to receiving your application! Email: . Subscribe to the Passle Insiders Club newsletter, full of useful tips and advice on how to be more authentic and effective with your marketing. Get updates on best practice, new Passle features and more.
Interpath Advisory is looking for an experienced candidate to join the growing eDiscovery team in their Data and Tech group. The eDiscovery and Digital Forensics unit is typically engaged to assist with data collections, processing and review support in the context of investigations, disputes, turnaround, restructuring and process improvement engagements and other critical business issues. The team's advisory work involves large and diverse data sets across client enterprises including email, servers, cloud storage, social media, mobile devices, instant messaging, and collaboration tools. The team works with data analytics and subject matter experts to assess and support the needs of the client's specific situation. Role Overview The role will involve the delivery of eDiscovery services to our clients and contributing to the overall operation of the unit. This would include: Project management for the delivery of eDiscovery services to our clients, including data processing and review workflows; Working closely with the client/their lawyers to become familiar with their objectives and challenges; Being the principal day-to-day point of contact for the client and managing the lifecycle of the project, including billing; Managing workstreams and teams as part of the wider project delivery; Understanding of the EDRM model andapplying advanced, strategic eDiscovery work flows to assist clients with complex information challenges; Researching developments and new tools in the eDiscovery arena; Familiarity with data collection management and data integrity; Producing reports (which may include witness statements) relating to the provenance or integrity of data collected; Supporting business development activities such as client presentations and pitches; Mentoring, supervising and delegating tasks to junior colleagues to support their day-to-day work, training and professional development; Building relationships with current and potential future clients, demonstrating capabilities to potential clients, and providing supporting documentation, including proposals and cost estimates; Assisting in the management of finances of each engagement including documenting project budgets, adjusting budgets as appropriate, communicating changes in budgets internally and to the client, and managing the revenue forecasting and invoicing process; Reviewing and discussing expectations, anticipated scope of work, and project timelines with clients; Managing project close-out processes including data return and database archival, ensuring that clients understand the implications of on-going data retention relative to their company's policies; Providing clients and senior staff with periodic status updates, reports, etc. throughout the engagement; Generating consistent and thorough documentation to support processes executed throughout the project lifecycle - specific tasks may include writing up interview notes and drafting emails, memoranda or detailed reports; and Serving as a role model as part of a growing firm dedicated to its people, culture, and high-quality services. Consulting and management skills: Strong team-oriented characteristics, hardworking, confident and positive; Sense of ownership regarding tasks; Workstream and people management experience; Client engagement experience, including liaising directly with clients; Highly motivated, eager to learn and able to motivate others; Ability to demonstrate excellent communication (written and verbal) and organisational skills; and Ability to produce high quality work under strict deadlines and manage competing tasks. Bachelor's degree or above. Preferred degree in engineering, computer science, finance, accounting, economics, information technology, forensics, data analytics, or work experience in a related field. Minimum of 4 years of experience working in the eDiscovery arena. Familiarity with the EDRM model and experience in using related products / tools such as: eDiscovery Review/Processing Platforms (e.g. Relativity, Reveal, Brainspace, Disco, Ringtail, CasePoint, Nuix, or comparable). Preferable to have industry recognised technical accreditations, such as RCA. Awareness of Forensic Capture Software (e.g. EnCase, Cellebrite, Oxygen, FTK) and general IT infrastructure, such as Office 365, Microsoft and Linux operating systems, email journal platforms and backup software. Benefits At Interpath, our people lie at the heart of our business. That's why we provide employees with a competitive and comprehensive reward package including compelling salaries and a range of core and optional benefits. Read more about our benefits; Company Benefits - Interpath Unsolicited Resumes from Third-Party Recruiters Please note that Interpath do not accept unsolicited resumes from third-party recruiters. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that Interpath will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.
Aug 21, 2025
Full time
Interpath Advisory is looking for an experienced candidate to join the growing eDiscovery team in their Data and Tech group. The eDiscovery and Digital Forensics unit is typically engaged to assist with data collections, processing and review support in the context of investigations, disputes, turnaround, restructuring and process improvement engagements and other critical business issues. The team's advisory work involves large and diverse data sets across client enterprises including email, servers, cloud storage, social media, mobile devices, instant messaging, and collaboration tools. The team works with data analytics and subject matter experts to assess and support the needs of the client's specific situation. Role Overview The role will involve the delivery of eDiscovery services to our clients and contributing to the overall operation of the unit. This would include: Project management for the delivery of eDiscovery services to our clients, including data processing and review workflows; Working closely with the client/their lawyers to become familiar with their objectives and challenges; Being the principal day-to-day point of contact for the client and managing the lifecycle of the project, including billing; Managing workstreams and teams as part of the wider project delivery; Understanding of the EDRM model andapplying advanced, strategic eDiscovery work flows to assist clients with complex information challenges; Researching developments and new tools in the eDiscovery arena; Familiarity with data collection management and data integrity; Producing reports (which may include witness statements) relating to the provenance or integrity of data collected; Supporting business development activities such as client presentations and pitches; Mentoring, supervising and delegating tasks to junior colleagues to support their day-to-day work, training and professional development; Building relationships with current and potential future clients, demonstrating capabilities to potential clients, and providing supporting documentation, including proposals and cost estimates; Assisting in the management of finances of each engagement including documenting project budgets, adjusting budgets as appropriate, communicating changes in budgets internally and to the client, and managing the revenue forecasting and invoicing process; Reviewing and discussing expectations, anticipated scope of work, and project timelines with clients; Managing project close-out processes including data return and database archival, ensuring that clients understand the implications of on-going data retention relative to their company's policies; Providing clients and senior staff with periodic status updates, reports, etc. throughout the engagement; Generating consistent and thorough documentation to support processes executed throughout the project lifecycle - specific tasks may include writing up interview notes and drafting emails, memoranda or detailed reports; and Serving as a role model as part of a growing firm dedicated to its people, culture, and high-quality services. Consulting and management skills: Strong team-oriented characteristics, hardworking, confident and positive; Sense of ownership regarding tasks; Workstream and people management experience; Client engagement experience, including liaising directly with clients; Highly motivated, eager to learn and able to motivate others; Ability to demonstrate excellent communication (written and verbal) and organisational skills; and Ability to produce high quality work under strict deadlines and manage competing tasks. Bachelor's degree or above. Preferred degree in engineering, computer science, finance, accounting, economics, information technology, forensics, data analytics, or work experience in a related field. Minimum of 4 years of experience working in the eDiscovery arena. Familiarity with the EDRM model and experience in using related products / tools such as: eDiscovery Review/Processing Platforms (e.g. Relativity, Reveal, Brainspace, Disco, Ringtail, CasePoint, Nuix, or comparable). Preferable to have industry recognised technical accreditations, such as RCA. Awareness of Forensic Capture Software (e.g. EnCase, Cellebrite, Oxygen, FTK) and general IT infrastructure, such as Office 365, Microsoft and Linux operating systems, email journal platforms and backup software. Benefits At Interpath, our people lie at the heart of our business. That's why we provide employees with a competitive and comprehensive reward package including compelling salaries and a range of core and optional benefits. Read more about our benefits; Company Benefits - Interpath Unsolicited Resumes from Third-Party Recruiters Please note that Interpath do not accept unsolicited resumes from third-party recruiters. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that Interpath will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.
Mars, Incorporated and its Affiliates
Slough, Berkshire
Job Description: We are seeking a technically proficientFull Stack Web Senior Developerto lead the ownership and delivery of our digital solutions through the design and implementation of innovative web applications that enhance our data digital capabilities across various business functions, including Marketing, Supply Chain, Sales, and Customer Engagement. This role is transformation-funded and therefore has an expected end date of 31st December 2026 What are we looking for? A technical leader with 10+ years of hands-on experience in full stack web development, proficient in both front-end and back-end technologies, including HTML, CSS, JavaScript, React, Node.js, and RESTful APIs. Strong experience with cloud platforms such as AWS, Azure, or GCP, and familiarity with containerization technologies like Docker and orchestration tools like Kubernetes. Proven experience in implementing DevOps practices, including CI/CD pipelines, automated testing, and version control systems (e.g., Git). Demonstrated leadership skills in managing development teams, delivering high-quality web applications, and driving best practices in software development. Demonstrate excellent communication and interpersonal skills with the ability to explain complex technical concepts to non-technical stakeholders. What will be your key responsibilities? Lead an agile team of developers, fostering their skill development and driving innovation through best practices in web development. Take technical ownership of web development projects, ensuring alignment with business objectives and delivering high-quality solutions on time. Collaborate with UX/UI designers and product managers to create user-friendly and visually appealing web applications that meet user needs. Facilitate the design and architecture of scalable web applications, ensuring performance, security, and maintainability. Mentor junior developers, providing guidance on coding standards, design patterns, and effective problem-solving techniques. Work closely with cross-functional teams including stakeholders, business analysts, QA, and infrastructure teams to ensure seamless project execution. Collaborate with internal teams to evolve shared libraries and frameworks, contributing improvements and reusable components What can you expect from Mars? Work with like-minded and talented Associates, all guided by The Five Principles. Join a purpose driven company, where we're striving to build the world we want tomorrow, today. Best-in-class learning and development support from day one, including access to our in-house Mars University. An industry competitive salary and benefits package, including company bonus. Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.
Aug 21, 2025
Full time
Job Description: We are seeking a technically proficientFull Stack Web Senior Developerto lead the ownership and delivery of our digital solutions through the design and implementation of innovative web applications that enhance our data digital capabilities across various business functions, including Marketing, Supply Chain, Sales, and Customer Engagement. This role is transformation-funded and therefore has an expected end date of 31st December 2026 What are we looking for? A technical leader with 10+ years of hands-on experience in full stack web development, proficient in both front-end and back-end technologies, including HTML, CSS, JavaScript, React, Node.js, and RESTful APIs. Strong experience with cloud platforms such as AWS, Azure, or GCP, and familiarity with containerization technologies like Docker and orchestration tools like Kubernetes. Proven experience in implementing DevOps practices, including CI/CD pipelines, automated testing, and version control systems (e.g., Git). Demonstrated leadership skills in managing development teams, delivering high-quality web applications, and driving best practices in software development. Demonstrate excellent communication and interpersonal skills with the ability to explain complex technical concepts to non-technical stakeholders. What will be your key responsibilities? Lead an agile team of developers, fostering their skill development and driving innovation through best practices in web development. Take technical ownership of web development projects, ensuring alignment with business objectives and delivering high-quality solutions on time. Collaborate with UX/UI designers and product managers to create user-friendly and visually appealing web applications that meet user needs. Facilitate the design and architecture of scalable web applications, ensuring performance, security, and maintainability. Mentor junior developers, providing guidance on coding standards, design patterns, and effective problem-solving techniques. Work closely with cross-functional teams including stakeholders, business analysts, QA, and infrastructure teams to ensure seamless project execution. Collaborate with internal teams to evolve shared libraries and frameworks, contributing improvements and reusable components What can you expect from Mars? Work with like-minded and talented Associates, all guided by The Five Principles. Join a purpose driven company, where we're striving to build the world we want tomorrow, today. Best-in-class learning and development support from day one, including access to our in-house Mars University. An industry competitive salary and benefits package, including company bonus. Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.
Location(s): London BAE Systems Digital Intelligence is home to 4,500 digital, cyber and intelligence experts. We work collaboratively across 10 countries to collect, connect and understand complex data, so that governments, nation states, armed forces and commercial businesses can unlock digital advantage in the most demanding environments. Job Title: User Experience (UX) Designer Requistion ID: 120492 Location: London - Hybrid working offered, with consideration for both full and part-time applicants - please speak to your recruiter about the options Grade: GG08 - GG13 BAE Systems Digital Intelligence are expanding our User Experience team and are seeking a dynamic, experienced UX Designer with a enhanced DV clearance. If you are dedicated to designing intuitive and impactful digital products through research and user-centered design, this role is for you. You will join a diverse team of designers creating world-class digital solutions for secure government customers. Whether working as a UX Designer, a Lead UX/Service Designer or User Researcher, candidates are expected to apply User-Centred Design (UCD) methodologies across all phases of delivery-from research through to implementation-ensuring alignment between user needs, business objectives, and technical feasibility. Key Responsibilities: • Create user-friendly, innovative design solutions that address complex challenges. • Develop and present design concepts through wireframes, prototypes, and visual presentations. • Evaluate and improve existing digital products with a focus on usability, inclusivity and accessibility. • Conduct user research and testing to inform design decisions (e.g., interviews, usability testing, journey mapping). • Lead and analyse usability testing, stakeholder interviews, and other user-centered design methods. • Identify opportunities to improve the user experience and deliver business value. • Collaborate with multidisciplinary teams, conduct knowledge sharing and mentoring of junior staff. • Present design solutions to clients, backed by research and best practices. • Advocate for user needs while aligning with business goals. Requirements: • Bachelor's degree in Interaction Design, Human-Computer Interaction, or related field (preferred). • Strong knowledge of user-centered design methods and tools. • Proficient in design software such as Figma. • Excellent analytical, communication, and collaboration skills. • Ability to work effectively in a fast-paced, team-driven environment. Security Clearance Due to the nature of our work, successful candidates for this role will be required to hold an active eDV before applying for this opportunity. How we will support you Work-life balance is important; you can work around core hours with flexible and part-time working, and many of our roles include hybrid working enabling a mix of working from home and in the office You'll get 25 days holiday a year and the option to buy/sell and carry over from the year before Our flexible benefits package includes private medical and dental insurance, a competitive pension scheme, cycle to work scheme, taste cards and more You'll have a dedicated Career Manager to help you develop your career and guide you on your journey through BAE You'll be part of our company bonus scheme You are welcome to join any/all of our Employee Resource groups. These groups cover everything from gender diversity to mental health and wellbeing. About our team Our people are what differentiates us, they are resourceful, innovative and dedicated. We have a mix of generalists and specialists and recognise that this diversity contributes to our success. We recognise the benefits of forming teams from a mix of disciplines, which allows us to come up with cutting edge, high quality solutions. Our breadth of work across the Public Sector provides diverse opportunities for our people to develop their careers in new areas of expertise and with new clients. You'll be part of a big company, but we try to create a culture that feels like a small one. The work will stretch you and be challenging, but we encourage a healthy work-life balance. Most of all, we know teams who work well together also perform well. We'll do everything we can to ensure you have fun at work, and in social activities outside of it whether that's virtually or in person, as conditions allow. We have a rich history of working within National Security. In fact, we have over 40 years' experience of delivering advice and solutions to our customers in this sector, supporting them in carrying out their vital missions. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks. Life at BAE Systems Digital Intelligence We are embracing Hybrid Working. This means you and your colleagues may be working in different locations, such as from home, another BAE Systems office or client site, some or all of the time, and work might be going on at different times of the day. By embracing technology, we can interact, collaborate and create together, even when we're working remotely from one another. Hybrid Working allows for increased flexibility in when and where we work, helping us to balance our work and personal life more effectively, and enhance well-being. Inclusion is integral to the success of BAE Systems Digital Intelligence. We are proud to have an organisational culture where employees with varying perspectives, skills, life experiences and backgrounds - the best and brightest minds - can work together to achieve excellence and realise individual and organisational potential. Division overview: Capabilities At BAE Systems DigitalIntelligence, we pride ourselves in being a leader in the cyber defence industry, and Capabilities is the engine that keeps the business moving forward. It is the largest area of DigitalIntelligence, containing our Engineering, Consulting and Project Management teams that design and implement the defence solutions and digital transformation projects that make us a globally recognised brand in both the public and private sector. As a member of the Capabilities team, you will be creating and managing the solutions that earn us our place in an ever changing digital world. We all have a role to play in defending our clients, and this is yours.
Aug 21, 2025
Full time
Location(s): London BAE Systems Digital Intelligence is home to 4,500 digital, cyber and intelligence experts. We work collaboratively across 10 countries to collect, connect and understand complex data, so that governments, nation states, armed forces and commercial businesses can unlock digital advantage in the most demanding environments. Job Title: User Experience (UX) Designer Requistion ID: 120492 Location: London - Hybrid working offered, with consideration for both full and part-time applicants - please speak to your recruiter about the options Grade: GG08 - GG13 BAE Systems Digital Intelligence are expanding our User Experience team and are seeking a dynamic, experienced UX Designer with a enhanced DV clearance. If you are dedicated to designing intuitive and impactful digital products through research and user-centered design, this role is for you. You will join a diverse team of designers creating world-class digital solutions for secure government customers. Whether working as a UX Designer, a Lead UX/Service Designer or User Researcher, candidates are expected to apply User-Centred Design (UCD) methodologies across all phases of delivery-from research through to implementation-ensuring alignment between user needs, business objectives, and technical feasibility. Key Responsibilities: • Create user-friendly, innovative design solutions that address complex challenges. • Develop and present design concepts through wireframes, prototypes, and visual presentations. • Evaluate and improve existing digital products with a focus on usability, inclusivity and accessibility. • Conduct user research and testing to inform design decisions (e.g., interviews, usability testing, journey mapping). • Lead and analyse usability testing, stakeholder interviews, and other user-centered design methods. • Identify opportunities to improve the user experience and deliver business value. • Collaborate with multidisciplinary teams, conduct knowledge sharing and mentoring of junior staff. • Present design solutions to clients, backed by research and best practices. • Advocate for user needs while aligning with business goals. Requirements: • Bachelor's degree in Interaction Design, Human-Computer Interaction, or related field (preferred). • Strong knowledge of user-centered design methods and tools. • Proficient in design software such as Figma. • Excellent analytical, communication, and collaboration skills. • Ability to work effectively in a fast-paced, team-driven environment. Security Clearance Due to the nature of our work, successful candidates for this role will be required to hold an active eDV before applying for this opportunity. How we will support you Work-life balance is important; you can work around core hours with flexible and part-time working, and many of our roles include hybrid working enabling a mix of working from home and in the office You'll get 25 days holiday a year and the option to buy/sell and carry over from the year before Our flexible benefits package includes private medical and dental insurance, a competitive pension scheme, cycle to work scheme, taste cards and more You'll have a dedicated Career Manager to help you develop your career and guide you on your journey through BAE You'll be part of our company bonus scheme You are welcome to join any/all of our Employee Resource groups. These groups cover everything from gender diversity to mental health and wellbeing. About our team Our people are what differentiates us, they are resourceful, innovative and dedicated. We have a mix of generalists and specialists and recognise that this diversity contributes to our success. We recognise the benefits of forming teams from a mix of disciplines, which allows us to come up with cutting edge, high quality solutions. Our breadth of work across the Public Sector provides diverse opportunities for our people to develop their careers in new areas of expertise and with new clients. You'll be part of a big company, but we try to create a culture that feels like a small one. The work will stretch you and be challenging, but we encourage a healthy work-life balance. Most of all, we know teams who work well together also perform well. We'll do everything we can to ensure you have fun at work, and in social activities outside of it whether that's virtually or in person, as conditions allow. We have a rich history of working within National Security. In fact, we have over 40 years' experience of delivering advice and solutions to our customers in this sector, supporting them in carrying out their vital missions. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks. Life at BAE Systems Digital Intelligence We are embracing Hybrid Working. This means you and your colleagues may be working in different locations, such as from home, another BAE Systems office or client site, some or all of the time, and work might be going on at different times of the day. By embracing technology, we can interact, collaborate and create together, even when we're working remotely from one another. Hybrid Working allows for increased flexibility in when and where we work, helping us to balance our work and personal life more effectively, and enhance well-being. Inclusion is integral to the success of BAE Systems Digital Intelligence. We are proud to have an organisational culture where employees with varying perspectives, skills, life experiences and backgrounds - the best and brightest minds - can work together to achieve excellence and realise individual and organisational potential. Division overview: Capabilities At BAE Systems DigitalIntelligence, we pride ourselves in being a leader in the cyber defence industry, and Capabilities is the engine that keeps the business moving forward. It is the largest area of DigitalIntelligence, containing our Engineering, Consulting and Project Management teams that design and implement the defence solutions and digital transformation projects that make us a globally recognised brand in both the public and private sector. As a member of the Capabilities team, you will be creating and managing the solutions that earn us our place in an ever changing digital world. We all have a role to play in defending our clients, and this is yours.
Technical Support Specialist - Bilingual (English/German) London, UK Yext (NYSE: YEXT) is the leading digital presence platform for multi-location brands, with thousands of customers worldwide. With one central platform, brands can seamlessly deliver consistent, accurate, and engaging experiences and meaningfully connect with customers anywhere in the digital world. Our AI and machine learning technology powers the knowledge behind every customer engagement, which is only possible through our team of innovators and enthusiastic collaborators. Join us and experience firsthand why we are consistently recognized as a 'Best Place to Work' globally by industry leaders such as Built In, Fortune, and Great Place To Work! At Yext, the Technical Support Team is a group of technically savvy, social people who enjoy helping customers and solving complex problems! Core responsibilities include assisting our clients on the Yext platform, troubleshooting advanced technical issues in real-time and providing best practices. As a Technical Support Specialist , you will be working with a diverse set of enterprise clients who have made an investment in Yext to manage their search experience across a network of maps, apps, social networks, directories, and search engines. Your role is to support those client's post-sale technical relationships, by becoming a technical expert in Yext products, internal processes, and the needs of our customers. Yext provides a very dynamic environment with a lot of opportunities for you to expand your skill set and grow. The ideal candidate is proactive, positive, curious, and flexible, a person open to new ideas and ways of working. What You'll Do Be the passionate face and voice of our brand, enriching customer relationships with Yext Provide post-implementation technical and consultative support, that is prompt, friendly, and accurate, to our Enterprise clients via email, phone, and chat Develop ticket management strategies and ensure alignment to the SLA Provide platform configuration and data management services to our clients and partners Troubleshoot reported product and publisher issues to diagnose and deliver accurate, valid, and complete information to our customers, raising bugs to internal Yext teams Identify and surface trending customer/product issues, drive UI/UX improvements and new functionality by surfacing client feedback to Product with a focus on potential solutions Help improve efficiency by creating Macros for repeat requests and contributing to new articles on the Help Center. Specialise in a product or a feature and become a Subject Matter Expert by attending training sessions and documenting new features and behaviours Work multi-functionally with Client Success Managers, Services, and technical teams at Yext to deliver exceptional service, and ensure we are exceeding client expectations - every time! Ideate, build, and scale new ways of thinking about the value we are bringing to clients as well as our internal operational efficiency. Serve as a mentor/coach to more junior members of the Technical Support team, including interns Maintain a focus on excellence by meeting or exceeding quarterly targets including Quality Assurance (QA), Customer Satisfaction (CSAT), productivity (solves/AHT) Be a client-facing representative of Yext and ensure professionalism, actively listening and understanding the needs of our clients, and ensuring a solution-oriented approach What You Have BA/BS degree or similar college-level Education or relative Work Experience 1+ years of professional work experience, ideally in a customer support/contact centre environment Ability to speak and write in English and Spanish fluently and idiomatically Strong proficiency in Excel, SQL is a plus Knowledge of ZenDesk Strong problem-solving orientation Proficient in data analysis and manipulation The ability to think creatively about, analyse, and understand complicated and abstract ideas, working with a solutions-oriented mentality to solve issues. A knack for synthesising technical concepts into digestible bits of information and effectively conveying this information to others Outstanding and effective interpersonal skills; along with a solid ability to communicate complex issues internally, across departments, and to our Enterprise clients Customer-facing experience preferred (retail, hospitality, online support, etc.) Evidence of leadership, outstanding track record, and/or peer recognition that separates you from others Ability to work quickly, independently, and accurately in a high-volume environment, with excellent time management skills Excellent written and verbal communication skills that can be tailored to a broad range of requesters, plus innate follow-up skills Strong computer skills, and the ability to adapt quickly and learn new programs, products and procedures Ability to work 40 hours/week and overtime as needed. Yext is committed to building an inclusive and diverse culture where every person is seen, heard, and valued. We believe in equal employment opportunity and welcome employees and applicants of all races, colors, ethnicities, religions, creeds, national origins, ancestries, genetics, sexes, pregnancy or childbirth, sexual orientations, genders (including gender identity or nonbinary or nonconformity and/or status as a trans individual), ages, physical or mental disabilities, citizenships, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. It is Yext's policy to provide reasonable accommodations to people with disabilities as required by law. If you have a disability that requires an accommodation in completing this application, interviewing, or participating in the employee selection process, please complete this form . Create a Job Alert Interested in building your career at Yext? Get future opportunities sent straight to your email. Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf How did you hear about this job? Select Have you been employed by Yext in the past? Select LinkedIn Profile Website Desired salary Are you legally authorized to work in the country where the job is located? Select Will you now or in the future require visa sponsorship for employment visa status? Select Prospective Talent and Job Applicant Privacy Notice Confirm When you apply to a job on this site, any personal data you provide, or which is collected as part of this process, will be processed by the Yext company you have applied to ("Controller") in order to manage its recruitment and hiring related activities. Under European data protection laws, your rights may include the right to access, port, erase, restrict, rectify or object to the processing of your personal data or where we rely on consent, the right to withdraw that consent. More details about our processing and your rights are set out in our Job Applicant Privacy Notice .
Aug 21, 2025
Full time
Technical Support Specialist - Bilingual (English/German) London, UK Yext (NYSE: YEXT) is the leading digital presence platform for multi-location brands, with thousands of customers worldwide. With one central platform, brands can seamlessly deliver consistent, accurate, and engaging experiences and meaningfully connect with customers anywhere in the digital world. Our AI and machine learning technology powers the knowledge behind every customer engagement, which is only possible through our team of innovators and enthusiastic collaborators. Join us and experience firsthand why we are consistently recognized as a 'Best Place to Work' globally by industry leaders such as Built In, Fortune, and Great Place To Work! At Yext, the Technical Support Team is a group of technically savvy, social people who enjoy helping customers and solving complex problems! Core responsibilities include assisting our clients on the Yext platform, troubleshooting advanced technical issues in real-time and providing best practices. As a Technical Support Specialist , you will be working with a diverse set of enterprise clients who have made an investment in Yext to manage their search experience across a network of maps, apps, social networks, directories, and search engines. Your role is to support those client's post-sale technical relationships, by becoming a technical expert in Yext products, internal processes, and the needs of our customers. Yext provides a very dynamic environment with a lot of opportunities for you to expand your skill set and grow. The ideal candidate is proactive, positive, curious, and flexible, a person open to new ideas and ways of working. What You'll Do Be the passionate face and voice of our brand, enriching customer relationships with Yext Provide post-implementation technical and consultative support, that is prompt, friendly, and accurate, to our Enterprise clients via email, phone, and chat Develop ticket management strategies and ensure alignment to the SLA Provide platform configuration and data management services to our clients and partners Troubleshoot reported product and publisher issues to diagnose and deliver accurate, valid, and complete information to our customers, raising bugs to internal Yext teams Identify and surface trending customer/product issues, drive UI/UX improvements and new functionality by surfacing client feedback to Product with a focus on potential solutions Help improve efficiency by creating Macros for repeat requests and contributing to new articles on the Help Center. Specialise in a product or a feature and become a Subject Matter Expert by attending training sessions and documenting new features and behaviours Work multi-functionally with Client Success Managers, Services, and technical teams at Yext to deliver exceptional service, and ensure we are exceeding client expectations - every time! Ideate, build, and scale new ways of thinking about the value we are bringing to clients as well as our internal operational efficiency. Serve as a mentor/coach to more junior members of the Technical Support team, including interns Maintain a focus on excellence by meeting or exceeding quarterly targets including Quality Assurance (QA), Customer Satisfaction (CSAT), productivity (solves/AHT) Be a client-facing representative of Yext and ensure professionalism, actively listening and understanding the needs of our clients, and ensuring a solution-oriented approach What You Have BA/BS degree or similar college-level Education or relative Work Experience 1+ years of professional work experience, ideally in a customer support/contact centre environment Ability to speak and write in English and Spanish fluently and idiomatically Strong proficiency in Excel, SQL is a plus Knowledge of ZenDesk Strong problem-solving orientation Proficient in data analysis and manipulation The ability to think creatively about, analyse, and understand complicated and abstract ideas, working with a solutions-oriented mentality to solve issues. A knack for synthesising technical concepts into digestible bits of information and effectively conveying this information to others Outstanding and effective interpersonal skills; along with a solid ability to communicate complex issues internally, across departments, and to our Enterprise clients Customer-facing experience preferred (retail, hospitality, online support, etc.) Evidence of leadership, outstanding track record, and/or peer recognition that separates you from others Ability to work quickly, independently, and accurately in a high-volume environment, with excellent time management skills Excellent written and verbal communication skills that can be tailored to a broad range of requesters, plus innate follow-up skills Strong computer skills, and the ability to adapt quickly and learn new programs, products and procedures Ability to work 40 hours/week and overtime as needed. Yext is committed to building an inclusive and diverse culture where every person is seen, heard, and valued. We believe in equal employment opportunity and welcome employees and applicants of all races, colors, ethnicities, religions, creeds, national origins, ancestries, genetics, sexes, pregnancy or childbirth, sexual orientations, genders (including gender identity or nonbinary or nonconformity and/or status as a trans individual), ages, physical or mental disabilities, citizenships, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. It is Yext's policy to provide reasonable accommodations to people with disabilities as required by law. If you have a disability that requires an accommodation in completing this application, interviewing, or participating in the employee selection process, please complete this form . Create a Job Alert Interested in building your career at Yext? Get future opportunities sent straight to your email. Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf How did you hear about this job? Select Have you been employed by Yext in the past? Select LinkedIn Profile Website Desired salary Are you legally authorized to work in the country where the job is located? Select Will you now or in the future require visa sponsorship for employment visa status? Select Prospective Talent and Job Applicant Privacy Notice Confirm When you apply to a job on this site, any personal data you provide, or which is collected as part of this process, will be processed by the Yext company you have applied to ("Controller") in order to manage its recruitment and hiring related activities. Under European data protection laws, your rights may include the right to access, port, erase, restrict, rectify or object to the processing of your personal data or where we rely on consent, the right to withdraw that consent. More details about our processing and your rights are set out in our Job Applicant Privacy Notice .
We're Beauty Pie. We're the world's first luxury beauty and wellness buyers' club. And we're disrupting the beauty industry, one face cream at a time. Before we arrived on the scene, if you wanted really great beauty products, you had to shop at traditional beauty retail - and overpay for all the crazy markups. Now, our members have access to shop from the best-quality beauty and wellness products (from the leading labs in France, Switzerland, Italy, Germany, Japan, Korea, etc) and get a bigger piece of the Beauty Pie. So, what will you be doing? Support the Ecommerce Director in developing and executing the strategy to support the business growth goals Lead preparation of weekly global trading reporting across DTC site and app, highlighting commercial risks and opportunities Oversee the customer journey to ensure a seamless, branded, high-converting experience by collaborating cross-functionally (Design, UX, Data, Tech) on CRO and site enhancements Leverage data and tooling to identify opportunities to optimise site/app performance Own impact measurement and report insights to senior leadership Lead Ecommerce associates to ensure timely product and campaign launches, optimise merchandising and product discoverability to improve CVR and increase retention rates Manage site content workflows, driving operational efficiency via CMS and processes Align digital activities with wider Marketing teams for cohesive campaign execution across touchpoints Monitor and analyse key KPIs (traffic, conversion, bounce, revenue) across user segments and deliver regular performance reports with actionable insights for senior stakeholders Oversee on-page SEO in collaboration with Tech, ensuring optimal structure and performance We believe it's all about mindset, great skills, the right attitude and a fantastic work ethic. If you're aligned to our values, excited about the opportunity, and you're really good at what you do (even if you don't tick all the boxes) apply anyway! 6+ years of experience in ecommerce, with at least 2 years in a senior role Strong commercial acumen with a proven track record of delivering revenue growth Strong experience in trading with proven skills for analysing performance and creating weekly trade packs to be presented in weekly, monthly, quarterly presentations to senior stakeholders Experience with major ecommerce platforms (eg Commercetools, Shopify Plus) Experience with content management systems and ecommerce tools (eg Contentful,Constructor, Talon.one and Bazaarvoice) Deep understanding of DTC businesses and consumer behaviours Proficiency with analytics tools (eg Google Analytics, Mixpanel, Lightdash, Excel, Hotjar) Excellent project management and cross-functional collaboration skills Experience in a fast-paced, high-growth environment, ideally at a DTC brand (beauty, fashion, CPG, or similar) Experience with A/B testing tools and personalisation engines Experience managing and developing junior team members What makes someone 'Beauty Pie'? Our culture is our DNA. It defines who we are, how we operate and how we hire. And it all springs from our values, which are very important to us: Bring Your 'A' Game : We bring a growth mindset as we disrupt the beauty industry. Showing up at our best, and never settling for average. Be Intelligently Rebellious : We challenge industry and business norms with purpose, not ego. Bold thinking, creative problem-solving and smart risk-taking are how we transform beauty. Bias for Action: Speed matters. We act with urgency, make smart choices, and learn through doing - because momentum drives progress Be Customer Obsessed : Our decisions start and end with the customer in mind. We earn trust by delivering amazing quality and incredible value with an experience that consistently exceeds expectations. It's All For One (& One For All) : Team BP are better together. Trust, integrity, and collaboration are how we build a culture where everyone grows, contributes, and thrives-individually and collectively. We're committed to diversity & inclusion As a business that's based on fairness and self-worth, our commitment to inclusivity runs through the heart of everything we do. We believe that innovation and creativity come from having a diverse workforce, and are committed to building teams with unique identities, from different backgrounds and with individual perspectives. We've got a long way to go, but here's how we're doing as of June 2025: Employees who identify as female: 69% Employees from minority ethnic backgrounds: 25% Employees who identify as living with a disability: 2% Employees who identify as female in our Product Engineering teams: 24% Employees who identify as LGBTQIA+: 5% A bit about our ways of working We thrive on a high-performance culture where action drives results. At Beauty Pie, we trust our teams to take ownership, move fast, and get the job done. We operate on a hybrid model, with a minimum of three days in the office each week- with some roles requiring more which will be outlined in the job spec. This structure fosters collaboration, maintains momentum, and strengthens our team environment while allowing some flexibility based on job responsibilities and business needs. In-person connection is essential to how we work, and we expect teams to be present and engaged. We encourage open discussions during the interview process to align expectations for the role you are applying for. Your piece of the Beauty Pie: Life & Balance Free Membership to Beauty Pie +discount off our products 25 days holiday & your birthday off /22 vacation days for the US team Flexible bank holidays Equal leave for all new parents regardless of gender or personal circumstances Private Medical Insurance £2,500 / $2,500 to spend on your fertility journey after 2 years service 10 therapy sessions through AXA PPP So, what are you waiting for? Apply now for a chance to be part of an inspirational, international and talented team. Beauty Pie is an equal opportunity employer. The company will not unlawfully discriminate on grounds of gender, sexual orientation, marital or civil partner status, gender reassignment, race, religion or belief, colour, nationality, ethnic or national origin, disability or age, pregnancy or trade union membership. Please let us know, if you require reasonable adjustments at any point during the application and/or recruitment process. Create a Job Alert Interested in building your career at Beauty Pie? Get future opportunities sent straight to your email. Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf What are your salary expectations? What is your current notice period? Are able to commute to the London Oxford Street office 3 days a week? Select Do you require Visa sponsorship to work in the UK? Your privacy is really important to us Select When you apply for a role at Beauty Pie we will collect information about you in accordance with our privacy policy Beauty Pie Diversity & Inclusion - Voluntary Demographic Questionnaire The following voluntary demographic questions are intended to help us learn more about the various identities and backgrounds that make up the candidates applying to Beauty Pie. Providing us with this information will help us take actions that support under-represented groups and make sure our hiring process is inclusive and fair for everyone. The questions may be sensitive, so please be aware that your survey responses are secure and entirely voluntary/optional. All data collected will be handled anonymously. It will no way impact your opportunity to work for us within the application or hiring process. What gender identity do you most closely identify with? Select I identify my race/ethnicity as (mark all that apply): Select
Aug 19, 2025
Full time
We're Beauty Pie. We're the world's first luxury beauty and wellness buyers' club. And we're disrupting the beauty industry, one face cream at a time. Before we arrived on the scene, if you wanted really great beauty products, you had to shop at traditional beauty retail - and overpay for all the crazy markups. Now, our members have access to shop from the best-quality beauty and wellness products (from the leading labs in France, Switzerland, Italy, Germany, Japan, Korea, etc) and get a bigger piece of the Beauty Pie. So, what will you be doing? Support the Ecommerce Director in developing and executing the strategy to support the business growth goals Lead preparation of weekly global trading reporting across DTC site and app, highlighting commercial risks and opportunities Oversee the customer journey to ensure a seamless, branded, high-converting experience by collaborating cross-functionally (Design, UX, Data, Tech) on CRO and site enhancements Leverage data and tooling to identify opportunities to optimise site/app performance Own impact measurement and report insights to senior leadership Lead Ecommerce associates to ensure timely product and campaign launches, optimise merchandising and product discoverability to improve CVR and increase retention rates Manage site content workflows, driving operational efficiency via CMS and processes Align digital activities with wider Marketing teams for cohesive campaign execution across touchpoints Monitor and analyse key KPIs (traffic, conversion, bounce, revenue) across user segments and deliver regular performance reports with actionable insights for senior stakeholders Oversee on-page SEO in collaboration with Tech, ensuring optimal structure and performance We believe it's all about mindset, great skills, the right attitude and a fantastic work ethic. If you're aligned to our values, excited about the opportunity, and you're really good at what you do (even if you don't tick all the boxes) apply anyway! 6+ years of experience in ecommerce, with at least 2 years in a senior role Strong commercial acumen with a proven track record of delivering revenue growth Strong experience in trading with proven skills for analysing performance and creating weekly trade packs to be presented in weekly, monthly, quarterly presentations to senior stakeholders Experience with major ecommerce platforms (eg Commercetools, Shopify Plus) Experience with content management systems and ecommerce tools (eg Contentful,Constructor, Talon.one and Bazaarvoice) Deep understanding of DTC businesses and consumer behaviours Proficiency with analytics tools (eg Google Analytics, Mixpanel, Lightdash, Excel, Hotjar) Excellent project management and cross-functional collaboration skills Experience in a fast-paced, high-growth environment, ideally at a DTC brand (beauty, fashion, CPG, or similar) Experience with A/B testing tools and personalisation engines Experience managing and developing junior team members What makes someone 'Beauty Pie'? Our culture is our DNA. It defines who we are, how we operate and how we hire. And it all springs from our values, which are very important to us: Bring Your 'A' Game : We bring a growth mindset as we disrupt the beauty industry. Showing up at our best, and never settling for average. Be Intelligently Rebellious : We challenge industry and business norms with purpose, not ego. Bold thinking, creative problem-solving and smart risk-taking are how we transform beauty. Bias for Action: Speed matters. We act with urgency, make smart choices, and learn through doing - because momentum drives progress Be Customer Obsessed : Our decisions start and end with the customer in mind. We earn trust by delivering amazing quality and incredible value with an experience that consistently exceeds expectations. It's All For One (& One For All) : Team BP are better together. Trust, integrity, and collaboration are how we build a culture where everyone grows, contributes, and thrives-individually and collectively. We're committed to diversity & inclusion As a business that's based on fairness and self-worth, our commitment to inclusivity runs through the heart of everything we do. We believe that innovation and creativity come from having a diverse workforce, and are committed to building teams with unique identities, from different backgrounds and with individual perspectives. We've got a long way to go, but here's how we're doing as of June 2025: Employees who identify as female: 69% Employees from minority ethnic backgrounds: 25% Employees who identify as living with a disability: 2% Employees who identify as female in our Product Engineering teams: 24% Employees who identify as LGBTQIA+: 5% A bit about our ways of working We thrive on a high-performance culture where action drives results. At Beauty Pie, we trust our teams to take ownership, move fast, and get the job done. We operate on a hybrid model, with a minimum of three days in the office each week- with some roles requiring more which will be outlined in the job spec. This structure fosters collaboration, maintains momentum, and strengthens our team environment while allowing some flexibility based on job responsibilities and business needs. In-person connection is essential to how we work, and we expect teams to be present and engaged. We encourage open discussions during the interview process to align expectations for the role you are applying for. Your piece of the Beauty Pie: Life & Balance Free Membership to Beauty Pie +discount off our products 25 days holiday & your birthday off /22 vacation days for the US team Flexible bank holidays Equal leave for all new parents regardless of gender or personal circumstances Private Medical Insurance £2,500 / $2,500 to spend on your fertility journey after 2 years service 10 therapy sessions through AXA PPP So, what are you waiting for? Apply now for a chance to be part of an inspirational, international and talented team. Beauty Pie is an equal opportunity employer. The company will not unlawfully discriminate on grounds of gender, sexual orientation, marital or civil partner status, gender reassignment, race, religion or belief, colour, nationality, ethnic or national origin, disability or age, pregnancy or trade union membership. Please let us know, if you require reasonable adjustments at any point during the application and/or recruitment process. Create a Job Alert Interested in building your career at Beauty Pie? Get future opportunities sent straight to your email. Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf What are your salary expectations? What is your current notice period? Are able to commute to the London Oxford Street office 3 days a week? Select Do you require Visa sponsorship to work in the UK? Your privacy is really important to us Select When you apply for a role at Beauty Pie we will collect information about you in accordance with our privacy policy Beauty Pie Diversity & Inclusion - Voluntary Demographic Questionnaire The following voluntary demographic questions are intended to help us learn more about the various identities and backgrounds that make up the candidates applying to Beauty Pie. Providing us with this information will help us take actions that support under-represented groups and make sure our hiring process is inclusive and fair for everyone. The questions may be sensitive, so please be aware that your survey responses are secure and entirely voluntary/optional. All data collected will be handled anonymously. It will no way impact your opportunity to work for us within the application or hiring process. What gender identity do you most closely identify with? Select I identify my race/ethnicity as (mark all that apply): Select
About Boba Over 2.5 million babies have been carried in our carriers.The original design of the wrap has not changed in 15 years- proof of a great concept. When we see a parent wearing their babe in one of our carriers, we know that Boba has helped forge a little link that brings two hearts together. Today, Boba has grown from a small, family-run, shoestring operation to a global team dedicated to bringing that magical bond from our families to yours. About the role Join us at Boba, where we're redefining baby carrying with innovation, comfort, and style. We're looking for a data driven, digitally-savvy Senior Marketing eCommerce Manager with a strong digital and DTC background to lead our direct-to-consumer growth strategy, manage our Shopify website, and drive compelling social media and content across all platforms. This role is perfect for someone with strong creative instincts, commercial acumen, and hands-on experience in social media, digital marketing, and eCommerce. You'll be at the centre of shaping how parents discover, engage with, and fall in love with Boba online. Responsibilities DTC & eCommerce Channel Ownership Lead day-to-day performance and development of Boba's DTC channel (Shopify), including UX optimisation, merchandising, content strategy , and conversion rate improvements. Drive direct channel sales, owning the customer journey from acquisition to retention. Leverage data analytics to identify growth opportunities and optimise the customer journey Social Media & Content Creation Own and manage Boba's presence across all social media platforms - including Instagram, Facebook, Pinterest, YouTube, and TikTok - driving growth, engagement, and storytelling. Develop and execute an always-on social media strategy aligned with our brand tone, product priorities, and campaign calendar. Oversee or create engaging content including posts, Reels, TikToks, stories, behind-the-scenes, and user-generated content. Work with influencers, creators, and brand partners to extend reach and build community Monitor trends, test new formats, and stay ahead of social media platform updates. Digital Marketing & Performance Strategy Lead digital acquisition and retention strategy across email, paid social, Google Ads, affiliate, SEO and influencer channels. Drive the brand's CRM strategy, improving segmentation, automation, and lifecycle marketing using Klaviyo (or a similar platform). Oversee SEO strategy (on-page and technical) to improve organic visibility, search rankings, and content performance across product and blog pages. Optimise performance and spend based on data and customer insights, reporting regularly on key KPIs and ROI. Product Marketing & Go-to-Market Execution Plan and execute product launches, seasonal campaigns, and promotional activities across digital and DTC channels. Ensure clear and compelling product messaging, supported by strong visual content and customer education. Track and analyse competitive activity and market trends to inform strategy. Brand & Creative Direction Maintain and evolve the Boba brand voice and visual identity across all digital and social platforms. Develop content and storytelling that reflects the parenting journey and builds emotional connection with our audience. Collaborate with designers, freelancers, and external agencies to create high-quality creative assets. Team & Agency Collaboration Manage relationships with external agencies, freelancers, and digital partners. Work cross-functionally with product, operations, and sales teams to ensure alignment on priorities, messaging, and timelines. Mentor junior team members (if applicable) and help shape the future of our in-house marketing capability. About you Bachelor's degree in Marketing, Digital, Communications, or related field. 5+ years' experience in digital marketing, social media, and DTC/eCommerce roles, ideally in consumer goods or lifestyle/family brands. Proven hands-on experience with Shopify, Klaviyo, Meta Ads, Google Ads, and social platforms including TikTok. Strong content creation and campaign planning skills, with an eye for design, trends, and storytelling. Experience managing or growing an Amazon channel is a plus. Analytical and commercially minded - comfortable working to KPIs and using data to drive decision-making. Passion for parenting and lifestyle branding, with a genuine connection to the customer journey. Our benefits Hybrid working from the UK 25 days holiday UK Public holidays Friday afternoons off in August Brand discounts Pension Plan Health Insurance Nursery Benefits (salary sacrifice) Cycle to Work scheme Enhanced parental leave
Aug 18, 2025
Full time
About Boba Over 2.5 million babies have been carried in our carriers.The original design of the wrap has not changed in 15 years- proof of a great concept. When we see a parent wearing their babe in one of our carriers, we know that Boba has helped forge a little link that brings two hearts together. Today, Boba has grown from a small, family-run, shoestring operation to a global team dedicated to bringing that magical bond from our families to yours. About the role Join us at Boba, where we're redefining baby carrying with innovation, comfort, and style. We're looking for a data driven, digitally-savvy Senior Marketing eCommerce Manager with a strong digital and DTC background to lead our direct-to-consumer growth strategy, manage our Shopify website, and drive compelling social media and content across all platforms. This role is perfect for someone with strong creative instincts, commercial acumen, and hands-on experience in social media, digital marketing, and eCommerce. You'll be at the centre of shaping how parents discover, engage with, and fall in love with Boba online. Responsibilities DTC & eCommerce Channel Ownership Lead day-to-day performance and development of Boba's DTC channel (Shopify), including UX optimisation, merchandising, content strategy , and conversion rate improvements. Drive direct channel sales, owning the customer journey from acquisition to retention. Leverage data analytics to identify growth opportunities and optimise the customer journey Social Media & Content Creation Own and manage Boba's presence across all social media platforms - including Instagram, Facebook, Pinterest, YouTube, and TikTok - driving growth, engagement, and storytelling. Develop and execute an always-on social media strategy aligned with our brand tone, product priorities, and campaign calendar. Oversee or create engaging content including posts, Reels, TikToks, stories, behind-the-scenes, and user-generated content. Work with influencers, creators, and brand partners to extend reach and build community Monitor trends, test new formats, and stay ahead of social media platform updates. Digital Marketing & Performance Strategy Lead digital acquisition and retention strategy across email, paid social, Google Ads, affiliate, SEO and influencer channels. Drive the brand's CRM strategy, improving segmentation, automation, and lifecycle marketing using Klaviyo (or a similar platform). Oversee SEO strategy (on-page and technical) to improve organic visibility, search rankings, and content performance across product and blog pages. Optimise performance and spend based on data and customer insights, reporting regularly on key KPIs and ROI. Product Marketing & Go-to-Market Execution Plan and execute product launches, seasonal campaigns, and promotional activities across digital and DTC channels. Ensure clear and compelling product messaging, supported by strong visual content and customer education. Track and analyse competitive activity and market trends to inform strategy. Brand & Creative Direction Maintain and evolve the Boba brand voice and visual identity across all digital and social platforms. Develop content and storytelling that reflects the parenting journey and builds emotional connection with our audience. Collaborate with designers, freelancers, and external agencies to create high-quality creative assets. Team & Agency Collaboration Manage relationships with external agencies, freelancers, and digital partners. Work cross-functionally with product, operations, and sales teams to ensure alignment on priorities, messaging, and timelines. Mentor junior team members (if applicable) and help shape the future of our in-house marketing capability. About you Bachelor's degree in Marketing, Digital, Communications, or related field. 5+ years' experience in digital marketing, social media, and DTC/eCommerce roles, ideally in consumer goods or lifestyle/family brands. Proven hands-on experience with Shopify, Klaviyo, Meta Ads, Google Ads, and social platforms including TikTok. Strong content creation and campaign planning skills, with an eye for design, trends, and storytelling. Experience managing or growing an Amazon channel is a plus. Analytical and commercially minded - comfortable working to KPIs and using data to drive decision-making. Passion for parenting and lifestyle branding, with a genuine connection to the customer journey. Our benefits Hybrid working from the UK 25 days holiday UK Public holidays Friday afternoons off in August Brand discounts Pension Plan Health Insurance Nursery Benefits (salary sacrifice) Cycle to Work scheme Enhanced parental leave
Requisition ID10731-Posted - Years of Experience (2) -Technology- Where (1) Storm Reply is Amazon Web Services Premier Consulting Partner, and one of the few companies to have so many different competencies attested by AWS: SaaS, Data & Analytics, DevOps, Industrial Software, IoT, Migration. Storm Reply supports important companies in Europe and all over the world in the implementation of Cloud-based systems and applications. Role overview: You will have the opportunity to work in a team, playing a key role in both the design and development of digital solutions for customers from start-ups to Enterprises. You will enable customers to qualify and define their requirements, translating them into technical solutions, developed using AWS native technologies. To fulfil the demand we have from our clients and to remain market leaders, we are looking for people who aspire to be the best and constantly seek to further develop themselves. Responsibilities: Provide technical guidance and mentorship to junior developers Lead architecture discussions and design sessions for new features or projects Review code and ensure adherence to coding standards, best practices, and security guidelines Drive continuous improvement initiatives to enhance development processes and methodologies Evangelise a 'security by design' approach to all elements of software development Design, develop, test, and deploy robust and scalable software solutions Collaborate with customer product managers/owners, designers, and other stakeholders to understand requirements and translate them into technical specifications, clearly articulating pros and cons Bring a technology perspective to a broad range of client issues, demonstrating how technology can be used to address problems and realise opportunities Write clean, efficient, and maintainable code using appropriate technologies and frameworks Troubleshoot and debug complex issues in production environments Playing a role in automated testing and providing feedback to management during the development process About the candidate: You have completed a Bachelor's degree (2.1 or higher) in Computer Science or in a Technology-related or Business, Management-related field Experience with Back End development using Node (ideally), or Java Working knowledge of Agile and Lean Software delivery methodologies and basicUI/UX design principles, including prototyping Strong technical mindset with the ability to design and build scalable solutions, visualize proposed systems, and deliver high-quality, maintainable code Provide technical leadership across projects, establish best practices for software development at Storm Reply, and ensure design and development quality across multiple customer engagements Confident engaging with clients, discussing technical requirements, and clearly proposing how we can add value Proven track record in mentoring and developing engineering teams, aimed at growing the team and their technical capabilities Excellent written and verbal communication skills Reply is an Equal Opportunities Employer and committed to embracing diversity in the workplace. We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type regardless of age, sexual orientation, gender, identity, pregnancy, religion, nationality, ethnic origin, disability, medical history, skin colour, marital status or parental status or any other characteristic protected by the Law. Reply is committed to making sure that our selection methods are fair to everyone. To help you during the recruitment process, please let us know of any Reasonable Adjustments you may need.
Aug 15, 2025
Full time
Requisition ID10731-Posted - Years of Experience (2) -Technology- Where (1) Storm Reply is Amazon Web Services Premier Consulting Partner, and one of the few companies to have so many different competencies attested by AWS: SaaS, Data & Analytics, DevOps, Industrial Software, IoT, Migration. Storm Reply supports important companies in Europe and all over the world in the implementation of Cloud-based systems and applications. Role overview: You will have the opportunity to work in a team, playing a key role in both the design and development of digital solutions for customers from start-ups to Enterprises. You will enable customers to qualify and define their requirements, translating them into technical solutions, developed using AWS native technologies. To fulfil the demand we have from our clients and to remain market leaders, we are looking for people who aspire to be the best and constantly seek to further develop themselves. Responsibilities: Provide technical guidance and mentorship to junior developers Lead architecture discussions and design sessions for new features or projects Review code and ensure adherence to coding standards, best practices, and security guidelines Drive continuous improvement initiatives to enhance development processes and methodologies Evangelise a 'security by design' approach to all elements of software development Design, develop, test, and deploy robust and scalable software solutions Collaborate with customer product managers/owners, designers, and other stakeholders to understand requirements and translate them into technical specifications, clearly articulating pros and cons Bring a technology perspective to a broad range of client issues, demonstrating how technology can be used to address problems and realise opportunities Write clean, efficient, and maintainable code using appropriate technologies and frameworks Troubleshoot and debug complex issues in production environments Playing a role in automated testing and providing feedback to management during the development process About the candidate: You have completed a Bachelor's degree (2.1 or higher) in Computer Science or in a Technology-related or Business, Management-related field Experience with Back End development using Node (ideally), or Java Working knowledge of Agile and Lean Software delivery methodologies and basicUI/UX design principles, including prototyping Strong technical mindset with the ability to design and build scalable solutions, visualize proposed systems, and deliver high-quality, maintainable code Provide technical leadership across projects, establish best practices for software development at Storm Reply, and ensure design and development quality across multiple customer engagements Confident engaging with clients, discussing technical requirements, and clearly proposing how we can add value Proven track record in mentoring and developing engineering teams, aimed at growing the team and their technical capabilities Excellent written and verbal communication skills Reply is an Equal Opportunities Employer and committed to embracing diversity in the workplace. We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type regardless of age, sexual orientation, gender, identity, pregnancy, religion, nationality, ethnic origin, disability, medical history, skin colour, marital status or parental status or any other characteristic protected by the Law. Reply is committed to making sure that our selection methods are fair to everyone. To help you during the recruitment process, please let us know of any Reasonable Adjustments you may need.
Download our latest report - Protecting & growing your payments business - At Thredd, we are seeking a highly skilled Senior Software Engineer with expertise in C# and Python to join our dynamic team in the fintech sector. The ideal candidate will be responsible for developing and delivering innovative issuer processing solutions using cloud-based technology. This role involves working closely with cross-functional teams to design, build, and implement new capabilities that enhance our service offerings. What You'll Work On Design and develop robust, scalable, and secure applications using Python and C# Leverage existing cloud-based technology to build and deploy applications that meet the needs of the card issuing market. Collaborate with Product Managers, UX/UI Designers, Solutions Architects, and other Engineers to define requirements, create software architecture, and deliver high-quality solutions. Implement automated testing and deployment strategies to ensure reliability and efficiency in the software delivery process. Optimize applications for maximum speed, scalability, and security. Stay abreast of emerging trends and technologies in cloud computing and issuer processing to drive continuous innovation and improvement. Provide technical leadership and mentorship to junior engineers, promoting best practices in software development. Troubleshoot, debug, and upgrade existing systems, ensuring high performance and responsiveness to requests. Participate in code reviews, contributing to the maintenance of high coding standards and improving the overall quality of the codebase. Technical Skills and Experience Needed Proven experience with cloud-based technology, and services, preferably within AWS. Expertise in both Frontend and Backend software solution development Experience with Agile development methodologies and SecDevOps practices. Excellent knowledge of secure coding practices inline. Strong knowledge of databases, SQL, and NoSQL, as well as data structures and algorithms. Excellent problem-solving skills and the ability to work in a fast-paced, evolving environment. Strong communication and collaboration skills, with the ability to articulate technical concepts to non-technical stakeholders. A commitment to continuous learning and improvement, both in personal capacity and within the context of the team. Prior experience with payment systems, transaction processing, and financial software development, encryption, and cryptography would be advantageous. Python and Supporting Frameworks React and Supporting Frameworks Rest APIs, Graph QL Databases: MS SQL Server, Dynamo DB, MySQL, Postgres (others advantageous) ORMs: Entity Framework, Dapper Microservice Architecture, Containerisation, Event Driven Systems Cloud Services: API Gateway, k8s, Serverless (Preferably AWS) Unit Testing Using: XUnit, NUnit A Bit About Us Thredd is the trusted next-gen payments partner for innovators looking to modernise their payments offering. Certified by Mastercard, Visa and Diners & Discover, we process billions of debit, prepaid, and credit transactions annually, supporting consumer and corporate fintechs, digital banks, and embedded finance providers across the globe. Our unique offering is our client-centric approach, combining hands-on support with modern, reliable, and scalable technology. Our assured solution accelerates the development and delivery of consumer and corporate payments components embedded within digital banks, as well as for expense management, B2B payments, crypto, lending, credit, Buy Now Pay Later, FX, remittance, and open banking innovators. Create a Job Alert Interested in building your career at Thredd? Get future opportunities sent straight to your email. Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf
Aug 14, 2025
Full time
Download our latest report - Protecting & growing your payments business - At Thredd, we are seeking a highly skilled Senior Software Engineer with expertise in C# and Python to join our dynamic team in the fintech sector. The ideal candidate will be responsible for developing and delivering innovative issuer processing solutions using cloud-based technology. This role involves working closely with cross-functional teams to design, build, and implement new capabilities that enhance our service offerings. What You'll Work On Design and develop robust, scalable, and secure applications using Python and C# Leverage existing cloud-based technology to build and deploy applications that meet the needs of the card issuing market. Collaborate with Product Managers, UX/UI Designers, Solutions Architects, and other Engineers to define requirements, create software architecture, and deliver high-quality solutions. Implement automated testing and deployment strategies to ensure reliability and efficiency in the software delivery process. Optimize applications for maximum speed, scalability, and security. Stay abreast of emerging trends and technologies in cloud computing and issuer processing to drive continuous innovation and improvement. Provide technical leadership and mentorship to junior engineers, promoting best practices in software development. Troubleshoot, debug, and upgrade existing systems, ensuring high performance and responsiveness to requests. Participate in code reviews, contributing to the maintenance of high coding standards and improving the overall quality of the codebase. Technical Skills and Experience Needed Proven experience with cloud-based technology, and services, preferably within AWS. Expertise in both Frontend and Backend software solution development Experience with Agile development methodologies and SecDevOps practices. Excellent knowledge of secure coding practices inline. Strong knowledge of databases, SQL, and NoSQL, as well as data structures and algorithms. Excellent problem-solving skills and the ability to work in a fast-paced, evolving environment. Strong communication and collaboration skills, with the ability to articulate technical concepts to non-technical stakeholders. A commitment to continuous learning and improvement, both in personal capacity and within the context of the team. Prior experience with payment systems, transaction processing, and financial software development, encryption, and cryptography would be advantageous. Python and Supporting Frameworks React and Supporting Frameworks Rest APIs, Graph QL Databases: MS SQL Server, Dynamo DB, MySQL, Postgres (others advantageous) ORMs: Entity Framework, Dapper Microservice Architecture, Containerisation, Event Driven Systems Cloud Services: API Gateway, k8s, Serverless (Preferably AWS) Unit Testing Using: XUnit, NUnit A Bit About Us Thredd is the trusted next-gen payments partner for innovators looking to modernise their payments offering. Certified by Mastercard, Visa and Diners & Discover, we process billions of debit, prepaid, and credit transactions annually, supporting consumer and corporate fintechs, digital banks, and embedded finance providers across the globe. Our unique offering is our client-centric approach, combining hands-on support with modern, reliable, and scalable technology. Our assured solution accelerates the development and delivery of consumer and corporate payments components embedded within digital banks, as well as for expense management, B2B payments, crypto, lending, credit, Buy Now Pay Later, FX, remittance, and open banking innovators. Create a Job Alert Interested in building your career at Thredd? Get future opportunities sent straight to your email. Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf
Location: Newcastle or Leeds Contract Type: Full-time hedgehog lab is a globally renowned digital product consultancy with two decades of experience and a reputation as true masters of our craft. Proudly operating from the heart of Northern England, we are on a mission to digitally craft a better world by delivering transformative solutions that align seamlessly with strategic visions. Our culture thrives on turning constraints into catalysts for innovation, empowering our team to tackle the most complex technical challenges with confidence, architecting scalable and innovative solutions that future-proof businesses. Beyond our award-winning work , we're also known for our Flexa-certified company culture . We're looking for a passionate Principal Flutter Developer who thrives in an environment where expertise, curiosity, and impact converge. If you're ready to help shape the future and create digital products that leave a lasting legacy, we'd love to hear from you. Why this role matters : As Flutter continues to gain momentum across the tech industry, this role positions you at the forefront of innovation, driving strategic leadership and setting technical direction for Flutter development at hedgehog lab. You'll have the opportunity to shape engineering standards, influence architectural decisions, and elevate the quality of our products for global clients. This is a chance to push the boundaries of what Flutter can achieve, while mentoring teams and delivering cutting edge digital experiences. What you will be doing: Provide strategic technical leadership and vision for Flutter development projects. Drive Flutter best practices and standards across hedgehog lab as a key member of our working group. Lead engagements with clients, collaborating with project teams including Product Managers, Scrum Masters, Designers, and Engineers, ensuring successful outcomes. Take ownership of managing technical risks and issues. Engage directly with clients to understand their technical needs, advise on Flutter best practices, and propose innovative solutions. Provide technical expertise and contribute to pre-sales activities, including solution design, scoping, and estimation of Flutter projects for potential clients. Mentor and guide Flutter team members, fostering their professional growth and enhancing the overall skill set of the team. How we will know you're thriving: Project Delivery and Client Satisfaction Technical Leadership Client Engagement and Problem Solving Innovation and Adaptability Where this role can take you: Set technical vision and drive strategic direction for Flutter at hedgehog lab. Lead and scale high-performing teams while mentoring senior and junior engineers. Evolve and expand Flutter capabilities through innovation and cross-team collaboration. Represent hedgehog lab at Flutter events and in the wider community as a thought leader. Who you are: This role could be a great fit if you have Extensive experience developing for Google's Flutter platform using Dart. Experience with a secondary skill as a native Android (Java / Kotlin) or iOS (Swift) mobile developer, or another relevant domain. Exceptional analytical and problem-solving abilities, including debugging complex issues and translating business requirements into technical solutions. Expertise in architecting complex Flutter applications using patterns such as BLoC, Provider, Riverpod, or similar state management solutions. Strong understanding of mobile app best practices in performance, security, and usability. Expert knowledge of HTTP, RESTful APIs, and mobile app integration. Deep understanding of mobile UX and Apple & Google's Human Interface Guidelines. Knowledge of mobile app security best practices, including data encryption, secure storage, and authentication/authorization. Deep understanding of integrating Flutter apps with platform-specific features (e.g., push notifications, in-app purchases, camera access) and native code. Knowledge of Flutter testing including unit, widget, integration, and end-to-end testing, and experience building a comprehensive test strategy and automation pyramid. Expertise in setting up, configuring, and maintaining Continuous Integration/Continuous Delivery pipelines for Flutter applications ensuring efficient and reliable software delivery processes. Note: Research shows that women and individuals from underrepresented backgrounds often refrain from applying to positions unless they meet all the specified criteria. If you believe you possess the necessary qualities for this role but do not fulfil every requirement, don't hesitate to apply. We actively encourage you to showcase your skills and what you can contribute. Our interview process: Stage - Intro Call with a member of the Talent team, (30 minutes Google Meet) Stage - First stage interview with the hiring manager (30 minutes Google Meet) Stage - Take home tech test (no deadline, simply return when you're happy) Stage -Final stage interview with at least 2 member of the hiring team (60 minutes Google Meet) Why join us at hedgehog lab? At hedgehog lab, we've built a workplace where people genuinely enjoy what they do and who they do it with. We're proud to be: Rated in the UK on Clutch for mobile development A Great Place to Work ! 93% of our team said so Flexa -certified with an 85% FlexScore for flexible working Holders of the Advanced Good Work Pledge in the North East But culture goes beyond certifications. We're a team that values trust, autonomy, and inclusion. Whether you're working from our Newcastle HQ, home, or a café, we support what works for you. We've created an environment where neurodiverse, LGBTQ+, and underrepresented voices are celebrated, and where every person can be their authentic self. Read what our team says on Glassdoor . What we offer: How we support your growth Annual personal development budget Career frameworks and coaching support Impact Days - 5 days a year to spend on learning, volunteering, or making a difference in ways that matter to you How we support your wellbeing 2 wellbeing days a year (in addition to leave) Free therapy with Spill Bupa health cash plan (UK) Wellbeing budget Multisport card (Bulgaria) Bippit (UK) - access to a financial coach, tools, and resources to support your money goals How we stay connected Monthly payday socials Annual summer & Christmas parties Celebrations for cultural and team milestones How we support your work/life balance Work from anywhere: home, office or hybrid Flexa-certified employer with 85% FlexScore Enhanced parental policies 36 days holiday (UK), 30 days (Bulgaria) including bank/public holidays Open to alternate working patterns to suit you Diversity & inclusion statement We strongly believe that having diversity within our team is integral to doing our best work and creating the most innovative products for our customers. We encourage people from underrepresented backgrounds to apply to our roles. We're a family-friendly employer with a culture based on trust, autonomy and flexibility. With a current 85% FlexScore, we're learning as we go. By listening to our team and always asking for feedback, we can continue to improve and offer a working environment worthy of attracting the most creative and dedicated people in technology. If you require any adjustments to submit an application for a vacancy, or if you require any reasonable adjustment should you be invited to interview, please let us know. For any questions about this role or future opportunities, please contact Holly Orange, Senior Talent Acquisition Adviser, at or
Jul 15, 2025
Full time
Location: Newcastle or Leeds Contract Type: Full-time hedgehog lab is a globally renowned digital product consultancy with two decades of experience and a reputation as true masters of our craft. Proudly operating from the heart of Northern England, we are on a mission to digitally craft a better world by delivering transformative solutions that align seamlessly with strategic visions. Our culture thrives on turning constraints into catalysts for innovation, empowering our team to tackle the most complex technical challenges with confidence, architecting scalable and innovative solutions that future-proof businesses. Beyond our award-winning work , we're also known for our Flexa-certified company culture . We're looking for a passionate Principal Flutter Developer who thrives in an environment where expertise, curiosity, and impact converge. If you're ready to help shape the future and create digital products that leave a lasting legacy, we'd love to hear from you. Why this role matters : As Flutter continues to gain momentum across the tech industry, this role positions you at the forefront of innovation, driving strategic leadership and setting technical direction for Flutter development at hedgehog lab. You'll have the opportunity to shape engineering standards, influence architectural decisions, and elevate the quality of our products for global clients. This is a chance to push the boundaries of what Flutter can achieve, while mentoring teams and delivering cutting edge digital experiences. What you will be doing: Provide strategic technical leadership and vision for Flutter development projects. Drive Flutter best practices and standards across hedgehog lab as a key member of our working group. Lead engagements with clients, collaborating with project teams including Product Managers, Scrum Masters, Designers, and Engineers, ensuring successful outcomes. Take ownership of managing technical risks and issues. Engage directly with clients to understand their technical needs, advise on Flutter best practices, and propose innovative solutions. Provide technical expertise and contribute to pre-sales activities, including solution design, scoping, and estimation of Flutter projects for potential clients. Mentor and guide Flutter team members, fostering their professional growth and enhancing the overall skill set of the team. How we will know you're thriving: Project Delivery and Client Satisfaction Technical Leadership Client Engagement and Problem Solving Innovation and Adaptability Where this role can take you: Set technical vision and drive strategic direction for Flutter at hedgehog lab. Lead and scale high-performing teams while mentoring senior and junior engineers. Evolve and expand Flutter capabilities through innovation and cross-team collaboration. Represent hedgehog lab at Flutter events and in the wider community as a thought leader. Who you are: This role could be a great fit if you have Extensive experience developing for Google's Flutter platform using Dart. Experience with a secondary skill as a native Android (Java / Kotlin) or iOS (Swift) mobile developer, or another relevant domain. Exceptional analytical and problem-solving abilities, including debugging complex issues and translating business requirements into technical solutions. Expertise in architecting complex Flutter applications using patterns such as BLoC, Provider, Riverpod, or similar state management solutions. Strong understanding of mobile app best practices in performance, security, and usability. Expert knowledge of HTTP, RESTful APIs, and mobile app integration. Deep understanding of mobile UX and Apple & Google's Human Interface Guidelines. Knowledge of mobile app security best practices, including data encryption, secure storage, and authentication/authorization. Deep understanding of integrating Flutter apps with platform-specific features (e.g., push notifications, in-app purchases, camera access) and native code. Knowledge of Flutter testing including unit, widget, integration, and end-to-end testing, and experience building a comprehensive test strategy and automation pyramid. Expertise in setting up, configuring, and maintaining Continuous Integration/Continuous Delivery pipelines for Flutter applications ensuring efficient and reliable software delivery processes. Note: Research shows that women and individuals from underrepresented backgrounds often refrain from applying to positions unless they meet all the specified criteria. If you believe you possess the necessary qualities for this role but do not fulfil every requirement, don't hesitate to apply. We actively encourage you to showcase your skills and what you can contribute. Our interview process: Stage - Intro Call with a member of the Talent team, (30 minutes Google Meet) Stage - First stage interview with the hiring manager (30 minutes Google Meet) Stage - Take home tech test (no deadline, simply return when you're happy) Stage -Final stage interview with at least 2 member of the hiring team (60 minutes Google Meet) Why join us at hedgehog lab? At hedgehog lab, we've built a workplace where people genuinely enjoy what they do and who they do it with. We're proud to be: Rated in the UK on Clutch for mobile development A Great Place to Work ! 93% of our team said so Flexa -certified with an 85% FlexScore for flexible working Holders of the Advanced Good Work Pledge in the North East But culture goes beyond certifications. We're a team that values trust, autonomy, and inclusion. Whether you're working from our Newcastle HQ, home, or a café, we support what works for you. We've created an environment where neurodiverse, LGBTQ+, and underrepresented voices are celebrated, and where every person can be their authentic self. Read what our team says on Glassdoor . What we offer: How we support your growth Annual personal development budget Career frameworks and coaching support Impact Days - 5 days a year to spend on learning, volunteering, or making a difference in ways that matter to you How we support your wellbeing 2 wellbeing days a year (in addition to leave) Free therapy with Spill Bupa health cash plan (UK) Wellbeing budget Multisport card (Bulgaria) Bippit (UK) - access to a financial coach, tools, and resources to support your money goals How we stay connected Monthly payday socials Annual summer & Christmas parties Celebrations for cultural and team milestones How we support your work/life balance Work from anywhere: home, office or hybrid Flexa-certified employer with 85% FlexScore Enhanced parental policies 36 days holiday (UK), 30 days (Bulgaria) including bank/public holidays Open to alternate working patterns to suit you Diversity & inclusion statement We strongly believe that having diversity within our team is integral to doing our best work and creating the most innovative products for our customers. We encourage people from underrepresented backgrounds to apply to our roles. We're a family-friendly employer with a culture based on trust, autonomy and flexibility. With a current 85% FlexScore, we're learning as we go. By listening to our team and always asking for feedback, we can continue to improve and offer a working environment worthy of attracting the most creative and dedicated people in technology. If you require any adjustments to submit an application for a vacancy, or if you require any reasonable adjustment should you be invited to interview, please let us know. For any questions about this role or future opportunities, please contact Holly Orange, Senior Talent Acquisition Adviser, at or
OmniChannel Technology Senior Manager Senior Level Full time Job Title: Enterprise Commerce Architect - Senior Manager Location: London, Manchester, Newcastle, Edinburgh, Birmingham Career Level: Manager(L7) We Are: Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: As an Enterprise Commerce Architect at the Manager, you will: Be responsible for designing, implementing, and optimizing enterprise-scale commerce solutions that drive seamless, omnichannel customer experiences. You will collaborate with cross-functional teams-spanning business stakeholders, technology leads, and UX designers-to ensure that your commerce architecture integrates smoothly with existing systems and delivers measurable business value. Responsibilities Incude: Business Focus: Collaborate with executive leadership to ensure that the commerce strategy drives revenue growth and enhances market competitiveness. Strategic Commerce Architecture: Define and lead the technical strategy for composable and omnichannel commerce solutions, ensuring alignment with client business objectives. Client Engagement: Work closely with clients to understand their commerce requirements and translate them into robust technical designs-covering product catalogues, checkout flows, payment integrations, and order management. Solution Design & Implementation: Architect and oversee the design of headless storefronts, microservices, and API integrations for seamless collaboration across marketing, sales, and fulfilment. Ensuring solution designs are driven by business priorities and deliver tangible business value. Integration & Collaboration: Partner with CMS, MarTech, and enterprise architecture teams to define end-to-end solutions and technical dependencies, including OMS, ERP, CRM, and CDP integrations. Technology Evaluation: Assess and recommend best-fit commerce platforms (e.g., Salesforce Commerce Cloud, Commercetools, Adobe Commerce, SAP Commerce Cloud) based on client needs that has clear cost-benefit analysis to ensure technology choices deliver long-term business needs. Workshops & Documentation: Lead solution design workshops and deliver comprehensive architectural documentation along with client presentations. Leadership & Stakeholder Management: Manage cross-functional teams, mentor junior architects, and engage senior stakeholders to secure buy-in for proposed solutions. Continuous Improvement: Stay updated on emerging trends in composable commerce, AI-driven personalization, and cloud-native architectures, integrating best practices into client engagements. We are looking for experience in the following skills: Strong experience in commerce architecture, engineering, or related roles, focusing on B2C or B2B commerce models. Proven track record in designing and implementing at least one major commerce platform such as Salesforce Commerce Cloud, Commercetools, Adobe Commerce, or SAP Commerce Cloud.Strong understanding of composable commerce principles, headless architectures, and API-first development. Expertise in cloud offerings (AWS, Azure, or Google Cloud) to drive commerce migration projects and recommend best practices. Excellent problem-solving, communication, and stakeholder management skills. Ability to lead diverse teams, including solution architects, developers, and business analysts, in delivering large-scale projects on time and within budget. Bonus Pointsif you have: Relevant commerce certifications (e.g., Salesforce B2C Commerce Architect, Commercetools Certified Solution Architect, Adobe Commerce, SAP Commerce Cloud). Experience in AI-driven personalization, intelligent search, and machine learning applications in commerce. Background in consulting or digital agency environments is a plus. What's in it for you: Our Total Rewards consist of a competitive basic salary, annual performance bonus, opportunities to acquire equity and a wide range of health and wellbeing benefits. These include perks such as: 30 days of leave to spend each year plus 3 extra volunteering days per year for charitable work of choice. Family-friendly and flexible work policies. Attractive pension plan with financial wellbeing support and resources. Private healthcare insurance plan and Mental Wellbeing support. Employee Assistance Programme, Career Development and Counselling. A range of generous Parental Leave offerings. Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the outstanding services we are known for. Please note that with all our roles, you should expect some in-person time for collaboration, learning and building rapport with clients, peers, leaders and communities. As an employer, we will be as flexible as possible to support your specific work/life needs. Accenture is an equal opportunities employer and encourages applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age citizenship, marital, domestic or civil partnership status, sexual orientation or gender identity. London Birmingham Edinburgh Manchester Newcastle Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces. Discover where this job fits at Accenture Technology jobs: Be the catalyst Get hands-on with the technologies that our clients need to reinvent, work in new ways and change the world for the better. Learn more about the hiring process at Accenture
Jul 10, 2025
Full time
OmniChannel Technology Senior Manager Senior Level Full time Job Title: Enterprise Commerce Architect - Senior Manager Location: London, Manchester, Newcastle, Edinburgh, Birmingham Career Level: Manager(L7) We Are: Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: As an Enterprise Commerce Architect at the Manager, you will: Be responsible for designing, implementing, and optimizing enterprise-scale commerce solutions that drive seamless, omnichannel customer experiences. You will collaborate with cross-functional teams-spanning business stakeholders, technology leads, and UX designers-to ensure that your commerce architecture integrates smoothly with existing systems and delivers measurable business value. Responsibilities Incude: Business Focus: Collaborate with executive leadership to ensure that the commerce strategy drives revenue growth and enhances market competitiveness. Strategic Commerce Architecture: Define and lead the technical strategy for composable and omnichannel commerce solutions, ensuring alignment with client business objectives. Client Engagement: Work closely with clients to understand their commerce requirements and translate them into robust technical designs-covering product catalogues, checkout flows, payment integrations, and order management. Solution Design & Implementation: Architect and oversee the design of headless storefronts, microservices, and API integrations for seamless collaboration across marketing, sales, and fulfilment. Ensuring solution designs are driven by business priorities and deliver tangible business value. Integration & Collaboration: Partner with CMS, MarTech, and enterprise architecture teams to define end-to-end solutions and technical dependencies, including OMS, ERP, CRM, and CDP integrations. Technology Evaluation: Assess and recommend best-fit commerce platforms (e.g., Salesforce Commerce Cloud, Commercetools, Adobe Commerce, SAP Commerce Cloud) based on client needs that has clear cost-benefit analysis to ensure technology choices deliver long-term business needs. Workshops & Documentation: Lead solution design workshops and deliver comprehensive architectural documentation along with client presentations. Leadership & Stakeholder Management: Manage cross-functional teams, mentor junior architects, and engage senior stakeholders to secure buy-in for proposed solutions. Continuous Improvement: Stay updated on emerging trends in composable commerce, AI-driven personalization, and cloud-native architectures, integrating best practices into client engagements. We are looking for experience in the following skills: Strong experience in commerce architecture, engineering, or related roles, focusing on B2C or B2B commerce models. Proven track record in designing and implementing at least one major commerce platform such as Salesforce Commerce Cloud, Commercetools, Adobe Commerce, or SAP Commerce Cloud.Strong understanding of composable commerce principles, headless architectures, and API-first development. Expertise in cloud offerings (AWS, Azure, or Google Cloud) to drive commerce migration projects and recommend best practices. Excellent problem-solving, communication, and stakeholder management skills. Ability to lead diverse teams, including solution architects, developers, and business analysts, in delivering large-scale projects on time and within budget. Bonus Pointsif you have: Relevant commerce certifications (e.g., Salesforce B2C Commerce Architect, Commercetools Certified Solution Architect, Adobe Commerce, SAP Commerce Cloud). Experience in AI-driven personalization, intelligent search, and machine learning applications in commerce. Background in consulting or digital agency environments is a plus. What's in it for you: Our Total Rewards consist of a competitive basic salary, annual performance bonus, opportunities to acquire equity and a wide range of health and wellbeing benefits. These include perks such as: 30 days of leave to spend each year plus 3 extra volunteering days per year for charitable work of choice. Family-friendly and flexible work policies. Attractive pension plan with financial wellbeing support and resources. Private healthcare insurance plan and Mental Wellbeing support. Employee Assistance Programme, Career Development and Counselling. A range of generous Parental Leave offerings. Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the outstanding services we are known for. Please note that with all our roles, you should expect some in-person time for collaboration, learning and building rapport with clients, peers, leaders and communities. As an employer, we will be as flexible as possible to support your specific work/life needs. Accenture is an equal opportunities employer and encourages applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age citizenship, marital, domestic or civil partnership status, sexual orientation or gender identity. London Birmingham Edinburgh Manchester Newcastle Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces. Discover where this job fits at Accenture Technology jobs: Be the catalyst Get hands-on with the technologies that our clients need to reinvent, work in new ways and change the world for the better. Learn more about the hiring process at Accenture
Join our team at the Guardian and be a part of a diverse and inclusive global organisation that delivers fearless, investigative journalism, and holds power to account. Our team of award-winning journalists, cutting-edge commercial professionals, and industry-leading digital experts are committed to making a difference and represent a wide range of backgrounds and perspectives. We offer a challenging and exciting environment for career development, with a focus on training, growth and fostering an inclusive culture. We are looking for a Senior User Experience (UX) Researcher for a 1 year maternity cover contract to inform decisions about product development through evidence driven, user centred, high quality research. In this role you will work across a range of cross-functional teams, conducting both strategic and directional research and being a champion for user-centred design and product development in the department. Your work will ensure that Product, Design and Strategy teams are aligned with a deep, actionable understanding of our digital users, contributing to the growth and retention of our readers and supporters. About the Role: Plan, run and deliver strategic and tactical research for a range of product teams and be responsible for end-to-end delivery, with minimal input from the Practice Lead. Create well-crafted research proposals that communicate rationale, align stakeholders, and reflect a deep understanding of the business priorities Engage proactively with stakeholders throughout the research process, managing expectations and ensuring the right people are informed, engaged and involved. Collaborate with designers, product managers, and engineers on processes that gather, distil, communicate, and create actionable knowledge to influence product decisions. Clearly communicate insights and help teams to act on them practically, beyond the research report Continually raise the bar for user research at the Guardian, demonstrating a deep understanding of best practices and actively seeking ways to evolve and improve our practice and identify opportunities for user research to add further value. Contribute to scaling User Research by empowering and educating others through workshops, mentorship, training sessions and reviews. About You: Have a keen interest in news media / technology and show awareness of current trends and changes within the sector. Prior experience in a senior user research role, demonstrating expertise in a range of methodologies including in-depth interviews (in person and remote), focus groups, usability testing, diary studies, desk research. You are an authority in UX best practices and approaches, with a strong track record of leading complex research and tactical projects to success. Preferably, you can demonstrate familiarity with or a similar platform Experience working with product roadmaps to plan advanced research and identify gaps in user knowledge as it relates to new features or improvements You have excellent stakeholder management skills: you're a confident communicator and presenter, and up for the challenge of pushing the needs of readers into all areas of the business Experience planning and facilitating workshops and training for a diverse range of stakeholders as well as offering mentorship and peer to peer coaching with junior researchers and colleagues from other disciplines Demonstrate curiosity and commitment to your team's objectives and beyond: you are engaged with thinking about where the organisation is moving as a whole and the role of user research within that We value and respect all differences (seen and unseen) in all people. We aspire to have inclusive working experiences and an environment that reflects the audience we serve, where our people have equal access to career development opportunities, their voices are heard and can contribute to our future. We actively encourage applications from people of all backgrounds. Many of our staff work flexibly and we will consider all requests for flexible working arrangements. How to Apply To apply, please upload your latest CV and a cover letter which outlines why you'd love to take on this role, and why you're a great match for what we're looking for. The closing date for applications is Monday 10th March 2025. All roles at the Guardian are open for everybody to apply. It is important to us that you feel supported and comfortable throughout your recruitment process, in order to perform your best. Please let us know if there are any changes we could make to help your application, this includes providing documents in accessible formats or personalising the process to better support your needs. Please contact Anna on to discuss further so we can work with you to support you through your application. Benefits at the Guardian Culture & Wellbeing We want everyone to feel like they belong at the Guardian and we champion diversity of thought. Our various employee forums provide a platform to use their voice to foster an inclusive workplace. We offer great tools to help you prioritise your wellbeing including free yoga and pilates. These run alongside our corporate gym membership and cycle to work scheme. Learning & Development We encourage personal and professional growth. Employees have access to a broad range of tools and solutions, and we are happy to support the pursuit of professional qualifications through vocational courses and apprenticeships. Our Working Environment We take pride in our surroundings and are pleased to offer versatile meeting rooms and colourful communal areas. We have a brilliant canteen that caters to breakfast, lunch and dinner, with views overlooking Regent's Canal. Additional Benefits & Policies We offer 30 days annual leave per annum, plus an additional 5 day holiday purchase scheme. Our pension scheme is generous; if you contribute 5% then we will contribute 8-12% (depending on your age). We believe in giving back, which is why employees are given 2 volunteering days annually and the option of payroll giving. Season ticket loans are also available. You are entitled to life cover, income protection, healthcare, sick pay and eye tests. You can also opt in to dental insurance. We have enhanced maternity, paternity, adoption and shared parental leave policies in place. We also support our employees by offering an IVF, menopause, baby loss, and trans equality policy.
Mar 06, 2025
Full time
Join our team at the Guardian and be a part of a diverse and inclusive global organisation that delivers fearless, investigative journalism, and holds power to account. Our team of award-winning journalists, cutting-edge commercial professionals, and industry-leading digital experts are committed to making a difference and represent a wide range of backgrounds and perspectives. We offer a challenging and exciting environment for career development, with a focus on training, growth and fostering an inclusive culture. We are looking for a Senior User Experience (UX) Researcher for a 1 year maternity cover contract to inform decisions about product development through evidence driven, user centred, high quality research. In this role you will work across a range of cross-functional teams, conducting both strategic and directional research and being a champion for user-centred design and product development in the department. Your work will ensure that Product, Design and Strategy teams are aligned with a deep, actionable understanding of our digital users, contributing to the growth and retention of our readers and supporters. About the Role: Plan, run and deliver strategic and tactical research for a range of product teams and be responsible for end-to-end delivery, with minimal input from the Practice Lead. Create well-crafted research proposals that communicate rationale, align stakeholders, and reflect a deep understanding of the business priorities Engage proactively with stakeholders throughout the research process, managing expectations and ensuring the right people are informed, engaged and involved. Collaborate with designers, product managers, and engineers on processes that gather, distil, communicate, and create actionable knowledge to influence product decisions. Clearly communicate insights and help teams to act on them practically, beyond the research report Continually raise the bar for user research at the Guardian, demonstrating a deep understanding of best practices and actively seeking ways to evolve and improve our practice and identify opportunities for user research to add further value. Contribute to scaling User Research by empowering and educating others through workshops, mentorship, training sessions and reviews. About You: Have a keen interest in news media / technology and show awareness of current trends and changes within the sector. Prior experience in a senior user research role, demonstrating expertise in a range of methodologies including in-depth interviews (in person and remote), focus groups, usability testing, diary studies, desk research. You are an authority in UX best practices and approaches, with a strong track record of leading complex research and tactical projects to success. Preferably, you can demonstrate familiarity with or a similar platform Experience working with product roadmaps to plan advanced research and identify gaps in user knowledge as it relates to new features or improvements You have excellent stakeholder management skills: you're a confident communicator and presenter, and up for the challenge of pushing the needs of readers into all areas of the business Experience planning and facilitating workshops and training for a diverse range of stakeholders as well as offering mentorship and peer to peer coaching with junior researchers and colleagues from other disciplines Demonstrate curiosity and commitment to your team's objectives and beyond: you are engaged with thinking about where the organisation is moving as a whole and the role of user research within that We value and respect all differences (seen and unseen) in all people. We aspire to have inclusive working experiences and an environment that reflects the audience we serve, where our people have equal access to career development opportunities, their voices are heard and can contribute to our future. We actively encourage applications from people of all backgrounds. Many of our staff work flexibly and we will consider all requests for flexible working arrangements. How to Apply To apply, please upload your latest CV and a cover letter which outlines why you'd love to take on this role, and why you're a great match for what we're looking for. The closing date for applications is Monday 10th March 2025. All roles at the Guardian are open for everybody to apply. It is important to us that you feel supported and comfortable throughout your recruitment process, in order to perform your best. Please let us know if there are any changes we could make to help your application, this includes providing documents in accessible formats or personalising the process to better support your needs. Please contact Anna on to discuss further so we can work with you to support you through your application. Benefits at the Guardian Culture & Wellbeing We want everyone to feel like they belong at the Guardian and we champion diversity of thought. Our various employee forums provide a platform to use their voice to foster an inclusive workplace. We offer great tools to help you prioritise your wellbeing including free yoga and pilates. These run alongside our corporate gym membership and cycle to work scheme. Learning & Development We encourage personal and professional growth. Employees have access to a broad range of tools and solutions, and we are happy to support the pursuit of professional qualifications through vocational courses and apprenticeships. Our Working Environment We take pride in our surroundings and are pleased to offer versatile meeting rooms and colourful communal areas. We have a brilliant canteen that caters to breakfast, lunch and dinner, with views overlooking Regent's Canal. Additional Benefits & Policies We offer 30 days annual leave per annum, plus an additional 5 day holiday purchase scheme. Our pension scheme is generous; if you contribute 5% then we will contribute 8-12% (depending on your age). We believe in giving back, which is why employees are given 2 volunteering days annually and the option of payroll giving. Season ticket loans are also available. You are entitled to life cover, income protection, healthcare, sick pay and eye tests. You can also opt in to dental insurance. We have enhanced maternity, paternity, adoption and shared parental leave policies in place. We also support our employees by offering an IVF, menopause, baby loss, and trans equality policy.
You will need to login before you can apply for a job. Join our journey to create a new experience for the National Lottery and help us to power change for the greater good. About us: We are Allwyn UK, part of the Allwyn Entertainment Group - a multi-national lottery operator with a market-leading presence in Austria, the Czech Republic, Greece, Cyprus and Italy. We have been officially awarded the Fourth Licence (10-year licence) to operate the National Lottery starting February 2024. We've developed ground-breaking technologies, built player protection frameworks, and have a proven track record of making lotteries better. Our aim is to create one of the UK's most inclusive organisations - where people can bring the best of themselves, to do their best work, every day, for the benefit of good causes. While the main contribution of the National Lottery to society is through the funds to good causes, at Allwyn we put our purpose and values at the heart of everything we do. Join us as we embark on a once-in-a-lifetime, large-scale transformation journey to build a bigger, better, and safer National Lottery that delivers more money to good causes. Role Purpose: As a Web Technical Lead, you will be responsible for the design and development of the innovative Allwyn Web application across mobile and desktop platforms. The role combines hands-on development with leadership responsibilities, guiding a team of Web developers to create a high quality, scalable, performant, and user-centric web application. You will always place customer needs at the heart of the software development process. Role Responsibilities: Technical Leadership Lead the Web development team in the design, development, deployment, and maintenance of a web application (Mobile & Desktop). Oversee architecture and design decisions for new features, ensuring scalability, performance, and maintainability, working closely with the Architecture Team (Solution & Enterprise Architecture). Conduct code reviews to ensure adherence to best practices, coding standards, and technical guidelines to ensure high standards and a first-class application (e.g. TDD, CI/CD, Shift-Left practices). Collaborate with cross-functional teams (design, product management, backend services) to ensure cohesive and efficient implementation of features. Remain up to date with the latest industry trends, libraries, and web development tools, and advocate for their use within the team. Write clean, maintainable, and efficient code while adhering to coding standards and best practices. Drive innovation within the Digital Factory and within the wider business. Assist in troubleshooting and resolving complex technical issues. Accountability for web development and ownership for the creation of technical Epics/Stories. Experience with working and leading near-shore/offshore development teams. Team Mentoring & Development Provide mentoring and guidance to junior and mid-level Web developers. Foster a culture of collaboration, continuous learning, and innovation within the team. Help junior developers grow in both technical skills and professional development. Ensure team members are following agile methodologies and best practices, fostering an efficient and healthy work environment. Collaborate on the establishment, and be an active member, of Guilds focusing on knowledge sharing, establishing best practices, and fostering a culture of continuous improvement. Working closely with the iOS & Android Technical Leads. Project and Product Management Collaborate with product managers, designers, and solution architects to understand requirements and translate them into technical solutions. Feed into the technical roadmap and feature prioritization for the Web platform. Manage and optimize development processes, ensuring timely delivery of high-quality products. Identify, track, and mitigate technical risks and bottlenecks in the development lifecycle. Quality Assurance & Continuous Improvement Ensure that the Web application is rigorously tested and maintains high code quality through unit tests, integration tests, and automated UI testing. Take ownership of technical debt and refactoring efforts, ensuring that the codebase remains clean, modular, and maintainable. Drive continuous improvement of development processes, contributing to greater efficiency and effectiveness within the team. Collaboration & Communication Maintain clear, open lines of communication with cross-functional teams, ensuring alignment and understanding of technical and business objectives. Regularly report on development progress, challenges, and milestones to senior management and stakeholders. Participate in sprint planning, backlog grooming, and retrospectives to ensure smooth and efficient development cycles. Key Measures of Success: Code Quality & Technical Standards Code Review Metrics - The percentage of code reviews completed on time, along with the quality of the feedback provided leading to improvements in the codebase. Code Coverage - The percentage of code covered by Unit/Automation tests. Post Release Defect - Reduction in the number of defects found post-release. App Performance & Stability App Performance Metrics - user-facing metrics e.g. application load times, responsiveness of features, memory usage, etc. Customer Satisfaction App Store Rating User Retention & Engagement Metrics Customer Issue Resolution - issues raised and resolved within a defined period. Team Productivity & Growth Developer Growth & Retention - improvement in developer skills, learning milestones, etc. Team Efficiency - Reduction in the average time spent completing a task/feature. Mentoring Effectiveness - Feedback from developers regarding the support and guidance they receive. Technical Innovation Regularly exploring new tools, libraries, and technologies that can improve the app's functionality, performance, or development efficiency. Risk & Technical Debt Management Reduction in Technical Debt. Risk Mitigation & Resolution Time - The number of high-risk technical issues identified and resolved within a defined period. Continuous Improvement Keeping the team informed about the latest trends in web development and incorporating relevant advancements into the development process, along with knowledge transfer to other team members. Key Skills and Experience: Experience 8+ years of professional experience in web development across both mobile and desktop platforms. Proven track record of leading and mentoring web development teams in fast-paced environments. Demonstrable experience of building and releasing first-class web applications. Experience with Agile development methodologies and project management tools (e.g. JIRA, Agile, Scrum, Kanban, SAFe, LeSS). Thriving on ambiguity, championing and progressing new ways of working and building high-performing teams. Experience of working with near-shore and offshore development teams. Technical Skills Extensive experience with front-end technologies such as HTML5, CSS3, JavaScript (ES6+) and modern JavaScript frameworks (e.g. React, Angular, or Vue.js). Proficiency in back-end development using Node.js or similar technologies. Experience with responsive design, Progressive Web Apps (PWAs), mobile-first development, and cross-browser compatibility. Familiarity with RESTful APIs, GraphQL, JSON, WebSockets, and integration with backend services. Experience with unit testing frameworks (JUnit, Espresso, etc.) and automated testing tools. Deep understanding of UI/UX design principles for web applications, and experience with tools like Figma or Sketch. Experience with version control systems, particularly Git, and CI/CD pipelines. Familiarity with modern build tools and bundlers (Webpack, Babel, etc.). Experience with Cloud Platforms and CDNs. Knowledge of web performance tuning and optimization techniques. Soft Skills Strong leadership and team-building skills. Excellent communication skills, both written and verbal. Ability to work in an agile, fast-paced environment and manage multiple priorities. Resilience under pressure. Strong problem-solving skills and the ability to think critically and creatively. Highly organized with attention to detail. Advantageous Experience/Skills Experience with offline data storage and syncing, as well as session and data management. Experience in the Gaming/Lottery sectors or other heavily regulated environments. Worked in a Technical Authority role. Our goal is to create one of the UK's most inclusive organisations - where people can bring the best of themselves, to do their best work, every day, for the benefit of good causes. Allwyn is an Equal Opportunity Employer which prides itself on being diverse and inclusive. We do not tolerate discrimination, harassment, or victimisation in the workplace. All employment decisions at Allwyn are based on the business needs, the job requirements, and the individual qualifications. Allwyn encourages applications from individuals regardless of age, disability (visible or hidden), sex . click apply for full job details
Feb 20, 2025
Full time
You will need to login before you can apply for a job. Join our journey to create a new experience for the National Lottery and help us to power change for the greater good. About us: We are Allwyn UK, part of the Allwyn Entertainment Group - a multi-national lottery operator with a market-leading presence in Austria, the Czech Republic, Greece, Cyprus and Italy. We have been officially awarded the Fourth Licence (10-year licence) to operate the National Lottery starting February 2024. We've developed ground-breaking technologies, built player protection frameworks, and have a proven track record of making lotteries better. Our aim is to create one of the UK's most inclusive organisations - where people can bring the best of themselves, to do their best work, every day, for the benefit of good causes. While the main contribution of the National Lottery to society is through the funds to good causes, at Allwyn we put our purpose and values at the heart of everything we do. Join us as we embark on a once-in-a-lifetime, large-scale transformation journey to build a bigger, better, and safer National Lottery that delivers more money to good causes. Role Purpose: As a Web Technical Lead, you will be responsible for the design and development of the innovative Allwyn Web application across mobile and desktop platforms. The role combines hands-on development with leadership responsibilities, guiding a team of Web developers to create a high quality, scalable, performant, and user-centric web application. You will always place customer needs at the heart of the software development process. Role Responsibilities: Technical Leadership Lead the Web development team in the design, development, deployment, and maintenance of a web application (Mobile & Desktop). Oversee architecture and design decisions for new features, ensuring scalability, performance, and maintainability, working closely with the Architecture Team (Solution & Enterprise Architecture). Conduct code reviews to ensure adherence to best practices, coding standards, and technical guidelines to ensure high standards and a first-class application (e.g. TDD, CI/CD, Shift-Left practices). Collaborate with cross-functional teams (design, product management, backend services) to ensure cohesive and efficient implementation of features. Remain up to date with the latest industry trends, libraries, and web development tools, and advocate for their use within the team. Write clean, maintainable, and efficient code while adhering to coding standards and best practices. Drive innovation within the Digital Factory and within the wider business. Assist in troubleshooting and resolving complex technical issues. Accountability for web development and ownership for the creation of technical Epics/Stories. Experience with working and leading near-shore/offshore development teams. Team Mentoring & Development Provide mentoring and guidance to junior and mid-level Web developers. Foster a culture of collaboration, continuous learning, and innovation within the team. Help junior developers grow in both technical skills and professional development. Ensure team members are following agile methodologies and best practices, fostering an efficient and healthy work environment. Collaborate on the establishment, and be an active member, of Guilds focusing on knowledge sharing, establishing best practices, and fostering a culture of continuous improvement. Working closely with the iOS & Android Technical Leads. Project and Product Management Collaborate with product managers, designers, and solution architects to understand requirements and translate them into technical solutions. Feed into the technical roadmap and feature prioritization for the Web platform. Manage and optimize development processes, ensuring timely delivery of high-quality products. Identify, track, and mitigate technical risks and bottlenecks in the development lifecycle. Quality Assurance & Continuous Improvement Ensure that the Web application is rigorously tested and maintains high code quality through unit tests, integration tests, and automated UI testing. Take ownership of technical debt and refactoring efforts, ensuring that the codebase remains clean, modular, and maintainable. Drive continuous improvement of development processes, contributing to greater efficiency and effectiveness within the team. Collaboration & Communication Maintain clear, open lines of communication with cross-functional teams, ensuring alignment and understanding of technical and business objectives. Regularly report on development progress, challenges, and milestones to senior management and stakeholders. Participate in sprint planning, backlog grooming, and retrospectives to ensure smooth and efficient development cycles. Key Measures of Success: Code Quality & Technical Standards Code Review Metrics - The percentage of code reviews completed on time, along with the quality of the feedback provided leading to improvements in the codebase. Code Coverage - The percentage of code covered by Unit/Automation tests. Post Release Defect - Reduction in the number of defects found post-release. App Performance & Stability App Performance Metrics - user-facing metrics e.g. application load times, responsiveness of features, memory usage, etc. Customer Satisfaction App Store Rating User Retention & Engagement Metrics Customer Issue Resolution - issues raised and resolved within a defined period. Team Productivity & Growth Developer Growth & Retention - improvement in developer skills, learning milestones, etc. Team Efficiency - Reduction in the average time spent completing a task/feature. Mentoring Effectiveness - Feedback from developers regarding the support and guidance they receive. Technical Innovation Regularly exploring new tools, libraries, and technologies that can improve the app's functionality, performance, or development efficiency. Risk & Technical Debt Management Reduction in Technical Debt. Risk Mitigation & Resolution Time - The number of high-risk technical issues identified and resolved within a defined period. Continuous Improvement Keeping the team informed about the latest trends in web development and incorporating relevant advancements into the development process, along with knowledge transfer to other team members. Key Skills and Experience: Experience 8+ years of professional experience in web development across both mobile and desktop platforms. Proven track record of leading and mentoring web development teams in fast-paced environments. Demonstrable experience of building and releasing first-class web applications. Experience with Agile development methodologies and project management tools (e.g. JIRA, Agile, Scrum, Kanban, SAFe, LeSS). Thriving on ambiguity, championing and progressing new ways of working and building high-performing teams. Experience of working with near-shore and offshore development teams. Technical Skills Extensive experience with front-end technologies such as HTML5, CSS3, JavaScript (ES6+) and modern JavaScript frameworks (e.g. React, Angular, or Vue.js). Proficiency in back-end development using Node.js or similar technologies. Experience with responsive design, Progressive Web Apps (PWAs), mobile-first development, and cross-browser compatibility. Familiarity with RESTful APIs, GraphQL, JSON, WebSockets, and integration with backend services. Experience with unit testing frameworks (JUnit, Espresso, etc.) and automated testing tools. Deep understanding of UI/UX design principles for web applications, and experience with tools like Figma or Sketch. Experience with version control systems, particularly Git, and CI/CD pipelines. Familiarity with modern build tools and bundlers (Webpack, Babel, etc.). Experience with Cloud Platforms and CDNs. Knowledge of web performance tuning and optimization techniques. Soft Skills Strong leadership and team-building skills. Excellent communication skills, both written and verbal. Ability to work in an agile, fast-paced environment and manage multiple priorities. Resilience under pressure. Strong problem-solving skills and the ability to think critically and creatively. Highly organized with attention to detail. Advantageous Experience/Skills Experience with offline data storage and syncing, as well as session and data management. Experience in the Gaming/Lottery sectors or other heavily regulated environments. Worked in a Technical Authority role. Our goal is to create one of the UK's most inclusive organisations - where people can bring the best of themselves, to do their best work, every day, for the benefit of good causes. Allwyn is an Equal Opportunity Employer which prides itself on being diverse and inclusive. We do not tolerate discrimination, harassment, or victimisation in the workplace. All employment decisions at Allwyn are based on the business needs, the job requirements, and the individual qualifications. Allwyn encourages applications from individuals regardless of age, disability (visible or hidden), sex . click apply for full job details
Do you want to foster a culture of continuous learning, collaboration, and innovation? Senior UX Designer - Hybrid (London) About the Business: At ICIS, part of our mission is to optimize the world's resources. We help companies make strategic, sustainable decisions by bringing transparency to markets across the world. We create a comprehensive view of commodities markets, providing companies with the data and intelligence to successfully navigate across global value chains every day. Our customers benefit from instant access to price assessments, reports and forecasts, a dedicated news channel, and supply and demand data. You can learn more about ICIS at . About our Team: Our teams are fuelled by curiosity, relentlessly pursuing better customer outcomes. We're on a mission to deliver an unparalleled customer experience, excelling in communication. In a fast-paced environment, we thrive, embracing change with flexibility and composure under pressure. Our high-energy, self-motivated individuals are driven by a genuine desire to make a positive mark on our business. We are creative problem solvers with an entrepreneurial spirit. About the role: As a Senior UX Designer, you will work on industry-leading platforms and digital experiences. Reporting to the Lead UX Designer, you will be part of the wider Product Design team, working alongside Researchers, UI Designers, Product Managers, Engineers, Architects, and Data Scientists to deliver outstanding user experiences. At ICIS, we offer a range of products that this role will contribute to. For our subscriber users, Clarity is the primary platform where they log in regularly to access the wealth of information we provide. It is a data-rich experience, delivering insights from editors and analysts who publish content daily. The design challenges in Clarity revolve around ensuring information is intuitive, accessible, and valuable across multiple channels. In addition to subscriber-facing products, we also design internal tools used by our editors and analysts to create, manage, and publish content efficiently. These tools play a crucial role in the editorial workflow and are essential for delivering high-quality insights to our customers. As a Senior UX Designer, you will work across the end-to-end experience, designing for both internal and external users, ensuring seamless interactions across all touchpoints. This is an opportunity to influence the future of our digital products, mentor junior designers, and drive user-centered design processes that align with business objectives. Responsibilities: Lead UX design initiatives across multiple projects, from discovery to delivery. Apply user-centered design methodologies to create intuitive, accessible, and elegant solutions. Collaborate closely with product managers, developers, researchers, architects, and data scientists to define problems, explore solutions, and validate design decisions. Conduct usability testing and data analysis to inform and iterate designs. Design workflows, wireframes, and prototypes to bring ideas to life. Advocate for and contribute to the evolution of UX best practices, design processes, and team culture. Provide mentorship and support to junior designers, fostering a collaborative and learning-driven environment. Ensure consistency and scalability by contributing to and maintaining Nova, our ICIS design system. Requirements: Extensive experience in UX design with formal knowledge in Human-Computer Interaction (HCI) acquired through university courses, ongoing training, or certification. A designer who thrives in complex spaces and enjoys solving complex problems. Proven ability to lead UX projects in multidisciplinary teams, managing design processes effectively. Have a portfolio demonstrating expertise in user-centered design, prototyping, and problem-solving. Experience with usability testing, user research, and applying insights to improve products. Deep understanding of interaction design, information architecture, and accessibility best practices. Strong communication skills-able to present design rationales and take stakeholders on a journey. Have a collaborative mindset, eager to work with cross-functional teams to build impactful solutions. Experience with Figma, Jira, Miro, Dovetail, and other industry-standard tools. Be a self-starter with the ability to navigate ambiguity, identify opportunities, and drive meaningful change. Learn more about the LexisNexis Risk team and how we work here. At LexisNexis Risk Solutions, having diverse employees with different perspectives is key to creating innovative new products for our global customers. We have 30 diversity employee networks globally and prioritize inclusive leadership and equitable processes as part of our culture. Our aim is for every employee to be the best version of themselves. We would actively welcome applications from candidates of diverse backgrounds and underrepresented groups. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: . LexisNexis Risk Solutions is part of RELX, a global provider of information and analytics for professional and business customers across industries. For more information, please visit and .
Feb 17, 2025
Full time
Do you want to foster a culture of continuous learning, collaboration, and innovation? Senior UX Designer - Hybrid (London) About the Business: At ICIS, part of our mission is to optimize the world's resources. We help companies make strategic, sustainable decisions by bringing transparency to markets across the world. We create a comprehensive view of commodities markets, providing companies with the data and intelligence to successfully navigate across global value chains every day. Our customers benefit from instant access to price assessments, reports and forecasts, a dedicated news channel, and supply and demand data. You can learn more about ICIS at . About our Team: Our teams are fuelled by curiosity, relentlessly pursuing better customer outcomes. We're on a mission to deliver an unparalleled customer experience, excelling in communication. In a fast-paced environment, we thrive, embracing change with flexibility and composure under pressure. Our high-energy, self-motivated individuals are driven by a genuine desire to make a positive mark on our business. We are creative problem solvers with an entrepreneurial spirit. About the role: As a Senior UX Designer, you will work on industry-leading platforms and digital experiences. Reporting to the Lead UX Designer, you will be part of the wider Product Design team, working alongside Researchers, UI Designers, Product Managers, Engineers, Architects, and Data Scientists to deliver outstanding user experiences. At ICIS, we offer a range of products that this role will contribute to. For our subscriber users, Clarity is the primary platform where they log in regularly to access the wealth of information we provide. It is a data-rich experience, delivering insights from editors and analysts who publish content daily. The design challenges in Clarity revolve around ensuring information is intuitive, accessible, and valuable across multiple channels. In addition to subscriber-facing products, we also design internal tools used by our editors and analysts to create, manage, and publish content efficiently. These tools play a crucial role in the editorial workflow and are essential for delivering high-quality insights to our customers. As a Senior UX Designer, you will work across the end-to-end experience, designing for both internal and external users, ensuring seamless interactions across all touchpoints. This is an opportunity to influence the future of our digital products, mentor junior designers, and drive user-centered design processes that align with business objectives. Responsibilities: Lead UX design initiatives across multiple projects, from discovery to delivery. Apply user-centered design methodologies to create intuitive, accessible, and elegant solutions. Collaborate closely with product managers, developers, researchers, architects, and data scientists to define problems, explore solutions, and validate design decisions. Conduct usability testing and data analysis to inform and iterate designs. Design workflows, wireframes, and prototypes to bring ideas to life. Advocate for and contribute to the evolution of UX best practices, design processes, and team culture. Provide mentorship and support to junior designers, fostering a collaborative and learning-driven environment. Ensure consistency and scalability by contributing to and maintaining Nova, our ICIS design system. Requirements: Extensive experience in UX design with formal knowledge in Human-Computer Interaction (HCI) acquired through university courses, ongoing training, or certification. A designer who thrives in complex spaces and enjoys solving complex problems. Proven ability to lead UX projects in multidisciplinary teams, managing design processes effectively. Have a portfolio demonstrating expertise in user-centered design, prototyping, and problem-solving. Experience with usability testing, user research, and applying insights to improve products. Deep understanding of interaction design, information architecture, and accessibility best practices. Strong communication skills-able to present design rationales and take stakeholders on a journey. Have a collaborative mindset, eager to work with cross-functional teams to build impactful solutions. Experience with Figma, Jira, Miro, Dovetail, and other industry-standard tools. Be a self-starter with the ability to navigate ambiguity, identify opportunities, and drive meaningful change. Learn more about the LexisNexis Risk team and how we work here. At LexisNexis Risk Solutions, having diverse employees with different perspectives is key to creating innovative new products for our global customers. We have 30 diversity employee networks globally and prioritize inclusive leadership and equitable processes as part of our culture. Our aim is for every employee to be the best version of themselves. We would actively welcome applications from candidates of diverse backgrounds and underrepresented groups. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: . LexisNexis Risk Solutions is part of RELX, a global provider of information and analytics for professional and business customers across industries. For more information, please visit and .
You will need to login before you can apply for a job. Do you want to foster a culture of continuous learning, collaboration, and innovation? Are you keen to develop your UX design career? Senior UX Designer- Hybrid (London) About the Business: At ICIS, part of our mission is to optimize the world's resources. We help companies make strategic, sustainable decisions by bringing transparency to markets across the world. We create a comprehensive view of commodities markets, providing companies with the data and intelligence to successfully navigate across global value chains every day. Our customers benefit from instant access to price assessments, reports and forecasts, a dedicated news channel, and supply and demand data. You can learn more about ICIS at . About our Team: Our teams are fuelled by curiosity, relentlessly pursuing better customer outcomes. We're on a mission to deliver an unparalleled customer experience, excelling in communication. In a fast-paced environment, we thrive, embracing change with flexibility and composure under pressure. Our high-energy, self-motivated individuals are driven by a genuine desire to make a positive mark on our business. But that's not all; we're creative problem solvers with an entrepreneurial spirit. About the role: As a Senior UX Designer, you will work on industry-leading platforms and digital experiences. Reporting to the Lead UX Designer, the Senior UX Designer will be part of the wider Product Design team, working alongside Researchers, UI Designers, Product Managers, Engineers, Architects, and Data Scientists to deliver outstanding user experiences. At ICIS, we offer a range of products that this role will contribute to. For our subscriber users, Clarity is the primary platform where they log in regularly to access the wealth of information we provide. It is a data-rich experience, delivering insights from editors and analysts who publish content daily. The design challenges in Clarity revolve around ensuring information is intuitive, accessible, and valuable across multiple channels. In addition to subscriber-facing products, we also design internal tools used by our editors and analysts to create, manage, and publish content efficiently. These tools play a crucial role in the editorial workflow and are essential for delivering high-quality insights to our customers. As a Senior UX Designer, you will work across the end-to-end experience, designing for both internal and external users, ensuring seamless interactions across all touchpoints. This is an opportunity to influence the future of our digital products, mentor junior designers, and drive user-centered design processes that align with business objectives. Responsibilities: Lead UX design initiatives across multiple projects, from discovery to delivery. Apply user-centered design methodologies to create intuitive, accessible, and elegant solutions. Collaborate closely with product managers, developers, researchers, architects, and data scientists to define problems, explore solutions, and validate design decisions. Conduct usability testing and data analysis to inform and iterate designs. Design workflows, wireframes, and prototypes to bring ideas to life. Advocate for and contribute to the evolution of UX best practices, design processes, and team culture. Provide mentorship and support to junior designers, fostering a collaborative and learning-driven environment. Ensure consistency and scalability by contributing to and maintaining Nova, our ICIS design system. Requirements: Extensive experience in UX design with formal knowledge in Human-Computer Interaction (HCI) acquired through university courses, ongoing training, or certification. A designer who thrives in complex spaces and enjoys solving complex problems. Proven ability to lead UX projects in multidisciplinary teams, managing design processes effectively. Have a portfolio demonstrating expertise in user-centered design, prototyping, and problem-solving. Experience with usability testing, user research, and applying insights to improve products. Deep understanding of interaction design, information architecture, and accessibility best practices. Strong communication skills - able to present design rationales and take stakeholders on a journey. Have a collaborative mindset, eager to work with cross-functional teams to build impactful solutions. Experience with Figma, Jira, Miro, Dovetail, and other industry-standard tools. Be a self-starter with the ability to navigate ambiguity, identify opportunities, and drive meaningful change.
Feb 17, 2025
Full time
You will need to login before you can apply for a job. Do you want to foster a culture of continuous learning, collaboration, and innovation? Are you keen to develop your UX design career? Senior UX Designer- Hybrid (London) About the Business: At ICIS, part of our mission is to optimize the world's resources. We help companies make strategic, sustainable decisions by bringing transparency to markets across the world. We create a comprehensive view of commodities markets, providing companies with the data and intelligence to successfully navigate across global value chains every day. Our customers benefit from instant access to price assessments, reports and forecasts, a dedicated news channel, and supply and demand data. You can learn more about ICIS at . About our Team: Our teams are fuelled by curiosity, relentlessly pursuing better customer outcomes. We're on a mission to deliver an unparalleled customer experience, excelling in communication. In a fast-paced environment, we thrive, embracing change with flexibility and composure under pressure. Our high-energy, self-motivated individuals are driven by a genuine desire to make a positive mark on our business. But that's not all; we're creative problem solvers with an entrepreneurial spirit. About the role: As a Senior UX Designer, you will work on industry-leading platforms and digital experiences. Reporting to the Lead UX Designer, the Senior UX Designer will be part of the wider Product Design team, working alongside Researchers, UI Designers, Product Managers, Engineers, Architects, and Data Scientists to deliver outstanding user experiences. At ICIS, we offer a range of products that this role will contribute to. For our subscriber users, Clarity is the primary platform where they log in regularly to access the wealth of information we provide. It is a data-rich experience, delivering insights from editors and analysts who publish content daily. The design challenges in Clarity revolve around ensuring information is intuitive, accessible, and valuable across multiple channels. In addition to subscriber-facing products, we also design internal tools used by our editors and analysts to create, manage, and publish content efficiently. These tools play a crucial role in the editorial workflow and are essential for delivering high-quality insights to our customers. As a Senior UX Designer, you will work across the end-to-end experience, designing for both internal and external users, ensuring seamless interactions across all touchpoints. This is an opportunity to influence the future of our digital products, mentor junior designers, and drive user-centered design processes that align with business objectives. Responsibilities: Lead UX design initiatives across multiple projects, from discovery to delivery. Apply user-centered design methodologies to create intuitive, accessible, and elegant solutions. Collaborate closely with product managers, developers, researchers, architects, and data scientists to define problems, explore solutions, and validate design decisions. Conduct usability testing and data analysis to inform and iterate designs. Design workflows, wireframes, and prototypes to bring ideas to life. Advocate for and contribute to the evolution of UX best practices, design processes, and team culture. Provide mentorship and support to junior designers, fostering a collaborative and learning-driven environment. Ensure consistency and scalability by contributing to and maintaining Nova, our ICIS design system. Requirements: Extensive experience in UX design with formal knowledge in Human-Computer Interaction (HCI) acquired through university courses, ongoing training, or certification. A designer who thrives in complex spaces and enjoys solving complex problems. Proven ability to lead UX projects in multidisciplinary teams, managing design processes effectively. Have a portfolio demonstrating expertise in user-centered design, prototyping, and problem-solving. Experience with usability testing, user research, and applying insights to improve products. Deep understanding of interaction design, information architecture, and accessibility best practices. Strong communication skills - able to present design rationales and take stakeholders on a journey. Have a collaborative mindset, eager to work with cross-functional teams to build impactful solutions. Experience with Figma, Jira, Miro, Dovetail, and other industry-standard tools. Be a self-starter with the ability to navigate ambiguity, identify opportunities, and drive meaningful change.
Senior Software Engineer (Data) Department: Engineering Employment Type: Permanent - Full Time Location: London Compensation: £70,000 - £80,000 / year Description About Us We're GEEIQ (pronounced 'Geek') and we're a data platform and insights provider that's used by the likes of Gucci, Walmart, L'Oreal and Porsche to navigate and engage virtual worlds. Think Ralph Lauren in Fortnite, or Elton John in Roblox. We believe that the metaverse hype is over and that brands demand more than just visibility when it comes to activating in these spaces, they need to be able to measure, attribute and identify tangible revenue opportunities. That's where our platform comes in. Located in the heart of London, GEEIQ is a team of 35 innovators, with ambitious growth plans in the next 24 months. We're predominantly office based, where we foster a culture of collaboration and innovation. Every idea is valued and every team member plays a pivotal role in shaping the future of digital brand experiences. Our Team Our Engineering team plays a critical role developing and refining the GEEIQ data platform that helps and empowers our clients-from major brands to emerging players in various industries- to navigate the complexities of the metaverse. The GEEIQ engineering team is extremely collaborative, working together to not only build a great platform, but also a great team. Every member of the team has valued input and can help make us the best engineering team possible. GEEIQ engineering is on a mission to transform raw data into digestible and actionable strategies, helping brands become intrinsic parts of virtual environments, seamlessly integrating and engaging with diverse virtual audiences Your Focus As a Senior Fullstack Engineer at GEEIQ, you will be pivotal in both frontend and backend development, crafting responsive and scalable web applications. This role demands a strong command of software architecture across the stack, from UX/UI design principles to sophisticated backend integrations. You will design and implement APIs using JavaScript, TypeScript, and React, ensuring seamless functionality and optimal performance. We are seeking a proactive and experienced engineer who thrives in a scaling organisation and excels at leading projects from conception with high complexity. The ideal candidate will not only push the boundaries of code but will also drive the team and domain to meet and exceed goals. Key Responsibilities Data Pipeline Architecture Design and implement robust data pipelines ensuring scalability and efficiency. Optimise data flow between our databases (MySQL, MongoDB) and applications. Full-Stack Development Develop high-quality, scalable applications using NodeJs, Typescript, and React. Collaborate with cross-functional teams to integrate new features and technologies. Cloud and Containerisation Solutions Manage and optimise AWS cloud infrastructure for high availability and fault tolerance. Implement and maintain Kubernetes clusters for container orchestration. Database Management Develop and optimise SQL and NoSQL database solutions. Ensure data integrity and performance in database operations. Code Quality and Review Uphold high standards of code quality through regular code reviews and automated testing. Mentor junior developers and promote a culture of continuous learning. Project Leadership Lead development projects, including planning, execution, and delivery. Coordinate with stakeholders to define project requirements and timelines. Skills, Knowledge and Expertise Education - Bachelor's or Master's degree in Computer Science, Engineering, or a related field. Experience 4 - 6 years of proven experience in a Engineering role Extensive experience in full-stack development, with a strong focus on frontend technologies, particularly JavaScript , TypeScript , and React . Strong expertise in programming languages such as JavaScript / TypeScript and familiarity with backend technologies like Node.js. Proficiency in SQL and experience with database technologies like MySQL , PostgreSQL, or NoSQL databases. Experience with front-end frameworks and state management libraries such as Redux or Context API. Experience with cloud services like AWS or Google Cloud Platform, particularly in deploying and managing applications. Familiarity with RESTful API design and development, and potentially knowledge of GraphQL. Strong analytical skills with the ability to design, optimise, and troubleshoot complex UIs and ensure the seamless integration of front-end and back-end components. Excellent communication and leadership skills, with the ability to mentor junior team members and collaborate effectively with various stakeholders, including UX/UI designers and product managers. Passion - Individuals who are passionate about the virtual world and have a genuine interest in working for a high-growth company in an exciting industry. Industry - Previous experience in marketing technology products, a startup or a SaaS company would be a huge benefit. Curiosity - You understand new trends in technology and the evolving relationship between brands and their consumers. We want our team to be enthusiastic about the industry we work in and the people we work with.
Feb 15, 2025
Full time
Senior Software Engineer (Data) Department: Engineering Employment Type: Permanent - Full Time Location: London Compensation: £70,000 - £80,000 / year Description About Us We're GEEIQ (pronounced 'Geek') and we're a data platform and insights provider that's used by the likes of Gucci, Walmart, L'Oreal and Porsche to navigate and engage virtual worlds. Think Ralph Lauren in Fortnite, or Elton John in Roblox. We believe that the metaverse hype is over and that brands demand more than just visibility when it comes to activating in these spaces, they need to be able to measure, attribute and identify tangible revenue opportunities. That's where our platform comes in. Located in the heart of London, GEEIQ is a team of 35 innovators, with ambitious growth plans in the next 24 months. We're predominantly office based, where we foster a culture of collaboration and innovation. Every idea is valued and every team member plays a pivotal role in shaping the future of digital brand experiences. Our Team Our Engineering team plays a critical role developing and refining the GEEIQ data platform that helps and empowers our clients-from major brands to emerging players in various industries- to navigate the complexities of the metaverse. The GEEIQ engineering team is extremely collaborative, working together to not only build a great platform, but also a great team. Every member of the team has valued input and can help make us the best engineering team possible. GEEIQ engineering is on a mission to transform raw data into digestible and actionable strategies, helping brands become intrinsic parts of virtual environments, seamlessly integrating and engaging with diverse virtual audiences Your Focus As a Senior Fullstack Engineer at GEEIQ, you will be pivotal in both frontend and backend development, crafting responsive and scalable web applications. This role demands a strong command of software architecture across the stack, from UX/UI design principles to sophisticated backend integrations. You will design and implement APIs using JavaScript, TypeScript, and React, ensuring seamless functionality and optimal performance. We are seeking a proactive and experienced engineer who thrives in a scaling organisation and excels at leading projects from conception with high complexity. The ideal candidate will not only push the boundaries of code but will also drive the team and domain to meet and exceed goals. Key Responsibilities Data Pipeline Architecture Design and implement robust data pipelines ensuring scalability and efficiency. Optimise data flow between our databases (MySQL, MongoDB) and applications. Full-Stack Development Develop high-quality, scalable applications using NodeJs, Typescript, and React. Collaborate with cross-functional teams to integrate new features and technologies. Cloud and Containerisation Solutions Manage and optimise AWS cloud infrastructure for high availability and fault tolerance. Implement and maintain Kubernetes clusters for container orchestration. Database Management Develop and optimise SQL and NoSQL database solutions. Ensure data integrity and performance in database operations. Code Quality and Review Uphold high standards of code quality through regular code reviews and automated testing. Mentor junior developers and promote a culture of continuous learning. Project Leadership Lead development projects, including planning, execution, and delivery. Coordinate with stakeholders to define project requirements and timelines. Skills, Knowledge and Expertise Education - Bachelor's or Master's degree in Computer Science, Engineering, or a related field. Experience 4 - 6 years of proven experience in a Engineering role Extensive experience in full-stack development, with a strong focus on frontend technologies, particularly JavaScript , TypeScript , and React . Strong expertise in programming languages such as JavaScript / TypeScript and familiarity with backend technologies like Node.js. Proficiency in SQL and experience with database technologies like MySQL , PostgreSQL, or NoSQL databases. Experience with front-end frameworks and state management libraries such as Redux or Context API. Experience with cloud services like AWS or Google Cloud Platform, particularly in deploying and managing applications. Familiarity with RESTful API design and development, and potentially knowledge of GraphQL. Strong analytical skills with the ability to design, optimise, and troubleshoot complex UIs and ensure the seamless integration of front-end and back-end components. Excellent communication and leadership skills, with the ability to mentor junior team members and collaborate effectively with various stakeholders, including UX/UI designers and product managers. Passion - Individuals who are passionate about the virtual world and have a genuine interest in working for a high-growth company in an exciting industry. Industry - Previous experience in marketing technology products, a startup or a SaaS company would be a huge benefit. Curiosity - You understand new trends in technology and the evolving relationship between brands and their consumers. We want our team to be enthusiastic about the industry we work in and the people we work with.
Select how often (in days) to receive an alert: At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. Your Role You will be joining the Data and AI Advisory team where we collaborate with our clients to improve their use of data and enable them to become truly data-driven enterprises. You will have the opportunity to work and gain experience across many industries. In this role, you will work directly with organisations, leaders, and domain experts involved with the delivery of industry-leading initiatives and contributing to the efforts to harness the potential of data analytics. You will be involved in developing and delivering critical, accurate insights from raw client data and producing a compelling story to drive change in the organisation. As an Analytics & Insights Manager, in the business you'll help set the direction, driving forward the business, model our values and behaviours, and coach and develop junior members of the team. Key expectations from this role include: Work with our directors and partners, in your sector of interest, to grow our business and services, for example by sharing expertise, working with colleagues to develop client relationships or contributing to thought leadership articles. Lead internal initiatives to build industry or technical expertise and unlock new opportunities. Act as a trusted client adviser and partnering with them to identify and address their challenges related to the delivery of data management and modelling services. Develop your network and expertise in innovative areas including generative AI, user-centred design, advanced analytics, machine learning, data visualisation, data modelling, as well as information governance. Employ your skills and experience across all areas of Analytics and AI to drive initiatives with our clients and deliver innovative data products and models, engineer insights, roll out analytical solutions, and scale their data capabilities. Work collaboratively with our clients to answer their business questions and drive bottom-line performance improvement through Analytics and AI. Co-create and co-design data and intelligence products with stakeholders to convert analysis into insight to be consumed rapidly, addressing data needs of senior leaders in the sector and have a direct impact on service delivery and consumers. Develop and apply your consulting skills, creativity, and logical thinking to plan, manage, and deliver workstreams that help our clients extract value from their data As part of your role you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories: Business Development - Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events. Internal contribution - Campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development. Learning & development - Training to support your career development and the skills demand within the company, certifications etc. Your Profile Successful candidates will have the opportunity to shape new initiatives to unlock exciting opportunities, and deliver market leading solutions for our clients, which requires: Currently working in a major Consulting firm, and/or in industry but having a Consulting background Proven ability to be successful in a matrixed organisation, and to enlist support and commitment from peers in selling and delivering consulting solutions. Experience of proposition building and delivery. Experience in building value propositions and credentials. Evidence of contribution to thought leadership articles. Experience in managing teams and delivering high value services to clients. Experience in managing client engagements and unlocking new account growth opportunities. Experience in building and expanding capability teams. We are looking for passionate and curious problem solvers, who have most or all of the following: Experience in managing the delivery of end-to-end data analytics projects or digital products, from initial requirements gathering through to implementation and roll-out. Experience in building business cases and setting up roadmaps to address client issues. Excellent presentation skills and the ability to communicate issues and solutions to a variety of stakeholders including the facilitation of client workshops. An understanding of key data modelling concepts (e.g., fact and dimension tables, star schemas and snowflake schemas, denormalised tables, and views). Experience with data handling, e.g. data querying, data manipulation or data wrangling to transform raw data into the desired format for analytics and visualisation. Hands-on experience with data analytics, including accurate statistical analysis, and the ability to visualise and interpret the results for senior business stakeholders. Experience in producing dashboards and interactive visual reports using several BI tools such as Power BI, Tableau, Qlik, Looker, Alteryx etc. Experience in one or more of the following areas would be advantageous but not essential: Experience in languages used for querying and manipulating data e.g., SQL, R or Python. Experience in using NLP, semantic models and sentiment analysis. Experience delivering an outstanding UX, leaning on visualisation best practices. An awareness of data and technology landscapes, including knowledge of some tooling and platform options (e.g., visualisation tools, data warehousing platforms, data preparation platforms, statistical analysis tools). Experience in managing the delivery of solutions using any of the following: Google Cloud Platform, Amazon Web Services, Microsoft Azure. An understanding of good data management practices, supported by experience using data lineage mapping tools such as Collibra, Talend, Informatica etc. Experience applying machine learning concepts and tools, or interpreting their outputs. Experience with developing end-to-end pipelines including quality assuring and interrogating the end result for accuracy and validity compared to source. WHAT YOU'LL LOVE ABOUT WORKING HERE? As part of our exciting growth agenda, we are seeking an experienced Manager with a consulting and background to join our highly talented team, working on the pursuit and delivery of major consulting-led transformational engagements, providing subject matter insight, expertise, and leadership, whilst developing our people and capability. We are delighted to have received the "Glassdoor Best Places to work UK' accolade for 4 consecutive years, to see what it's like to work at Capgemini Invent, visit our Glassdoor page. Flexibility to work your way You will be encouraged to have a positive work-life balance. Our hybrid-first way of working means we embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements. Shape your path You will be empowered to explore, innovate, and progress. You will benefit from Capgemini's 'learning for life' mindset, meaning you will have countless training and development opportunities from thinktanks to hackathons, and access to 250,000 courses with numerous external certifications from AWS, Microsoft, Harvard ManageMentor, Cybersecurity qualifications and much more. NEED TO KNOW At Capgemini we don't just believe in Diversity & Inclusion, we actively go out to making it a working reality. Driven by our core values and Active Inclusion Campaign, we build environments where you can bring your whole self to work. We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. CSR: We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing. Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. . click apply for full job details
Feb 13, 2025
Full time
Select how often (in days) to receive an alert: At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. Your Role You will be joining the Data and AI Advisory team where we collaborate with our clients to improve their use of data and enable them to become truly data-driven enterprises. You will have the opportunity to work and gain experience across many industries. In this role, you will work directly with organisations, leaders, and domain experts involved with the delivery of industry-leading initiatives and contributing to the efforts to harness the potential of data analytics. You will be involved in developing and delivering critical, accurate insights from raw client data and producing a compelling story to drive change in the organisation. As an Analytics & Insights Manager, in the business you'll help set the direction, driving forward the business, model our values and behaviours, and coach and develop junior members of the team. Key expectations from this role include: Work with our directors and partners, in your sector of interest, to grow our business and services, for example by sharing expertise, working with colleagues to develop client relationships or contributing to thought leadership articles. Lead internal initiatives to build industry or technical expertise and unlock new opportunities. Act as a trusted client adviser and partnering with them to identify and address their challenges related to the delivery of data management and modelling services. Develop your network and expertise in innovative areas including generative AI, user-centred design, advanced analytics, machine learning, data visualisation, data modelling, as well as information governance. Employ your skills and experience across all areas of Analytics and AI to drive initiatives with our clients and deliver innovative data products and models, engineer insights, roll out analytical solutions, and scale their data capabilities. Work collaboratively with our clients to answer their business questions and drive bottom-line performance improvement through Analytics and AI. Co-create and co-design data and intelligence products with stakeholders to convert analysis into insight to be consumed rapidly, addressing data needs of senior leaders in the sector and have a direct impact on service delivery and consumers. Develop and apply your consulting skills, creativity, and logical thinking to plan, manage, and deliver workstreams that help our clients extract value from their data As part of your role you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories: Business Development - Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events. Internal contribution - Campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development. Learning & development - Training to support your career development and the skills demand within the company, certifications etc. Your Profile Successful candidates will have the opportunity to shape new initiatives to unlock exciting opportunities, and deliver market leading solutions for our clients, which requires: Currently working in a major Consulting firm, and/or in industry but having a Consulting background Proven ability to be successful in a matrixed organisation, and to enlist support and commitment from peers in selling and delivering consulting solutions. Experience of proposition building and delivery. Experience in building value propositions and credentials. Evidence of contribution to thought leadership articles. Experience in managing teams and delivering high value services to clients. Experience in managing client engagements and unlocking new account growth opportunities. Experience in building and expanding capability teams. We are looking for passionate and curious problem solvers, who have most or all of the following: Experience in managing the delivery of end-to-end data analytics projects or digital products, from initial requirements gathering through to implementation and roll-out. Experience in building business cases and setting up roadmaps to address client issues. Excellent presentation skills and the ability to communicate issues and solutions to a variety of stakeholders including the facilitation of client workshops. An understanding of key data modelling concepts (e.g., fact and dimension tables, star schemas and snowflake schemas, denormalised tables, and views). Experience with data handling, e.g. data querying, data manipulation or data wrangling to transform raw data into the desired format for analytics and visualisation. Hands-on experience with data analytics, including accurate statistical analysis, and the ability to visualise and interpret the results for senior business stakeholders. Experience in producing dashboards and interactive visual reports using several BI tools such as Power BI, Tableau, Qlik, Looker, Alteryx etc. Experience in one or more of the following areas would be advantageous but not essential: Experience in languages used for querying and manipulating data e.g., SQL, R or Python. Experience in using NLP, semantic models and sentiment analysis. Experience delivering an outstanding UX, leaning on visualisation best practices. An awareness of data and technology landscapes, including knowledge of some tooling and platform options (e.g., visualisation tools, data warehousing platforms, data preparation platforms, statistical analysis tools). Experience in managing the delivery of solutions using any of the following: Google Cloud Platform, Amazon Web Services, Microsoft Azure. An understanding of good data management practices, supported by experience using data lineage mapping tools such as Collibra, Talend, Informatica etc. Experience applying machine learning concepts and tools, or interpreting their outputs. Experience with developing end-to-end pipelines including quality assuring and interrogating the end result for accuracy and validity compared to source. WHAT YOU'LL LOVE ABOUT WORKING HERE? As part of our exciting growth agenda, we are seeking an experienced Manager with a consulting and background to join our highly talented team, working on the pursuit and delivery of major consulting-led transformational engagements, providing subject matter insight, expertise, and leadership, whilst developing our people and capability. We are delighted to have received the "Glassdoor Best Places to work UK' accolade for 4 consecutive years, to see what it's like to work at Capgemini Invent, visit our Glassdoor page. Flexibility to work your way You will be encouraged to have a positive work-life balance. Our hybrid-first way of working means we embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements. Shape your path You will be empowered to explore, innovate, and progress. You will benefit from Capgemini's 'learning for life' mindset, meaning you will have countless training and development opportunities from thinktanks to hackathons, and access to 250,000 courses with numerous external certifications from AWS, Microsoft, Harvard ManageMentor, Cybersecurity qualifications and much more. NEED TO KNOW At Capgemini we don't just believe in Diversity & Inclusion, we actively go out to making it a working reality. Driven by our core values and Active Inclusion Campaign, we build environments where you can bring your whole self to work. We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. CSR: We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing. Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. . click apply for full job details
London, England, United Kingdom Established in 2004, OLIVER is the world's first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences. As a part of The Brandtech Group , we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results. Location: London, England, United Kingdom (2 days a week from our London offices) About the role: We are seeking a Senior Project Manager to work with one of the world's largest drinks companies across many brands and their social and digital projects. We are looking for a digital project manager who will ensure smooth running of our ongoing projects end to end. In this role, you'll work together with a cross-discipline team to deliver projects on time and to a high quality, working directly with client stakeholders who represent GB markets. At IIG, we build agency teams to work in-house in partnership with brands. This role will be sitting within the team we've created, working with a range of local market clients. What you will be doing: Working alongside internal and external teams both in market and across the Global team. Managing projects from beginning to end with clear communication on a regular basis on milestones, deliverables, deadlines, and resources. Planning projects from the initial stages through to final delivery being the owner of timings and deadlines. Partnering with Resource Management to plan resources for project delivery. Continuously assessing working methods and processes and making recommendations for improvement. Reviewing project resources and providing an analysis on whether they meet the demands of the project. Ensuring key Service Level Agreements are met by all parties involved. Overseeing the project's financial budget, notifying the account team of key cost implications, changes to the budget, spending, and cost changes. Maintaining a close working relationship with the Account Team and clients. What you need to be great in this role: Exceptional project management skills to be the product owner working with creative, account, and operation teams. Overall responsibility for the successful initiation of the project plan and execution with stakeholders, monitoring progress, controlling deadlines, and closure of the project. The ability to develop and put forward the best process in tackling data gathering and storing. The ability to host clear, efficient, and productive project meetings for differing stages of the project from kick-off, discovery, and so on, using a project methodology. Great communication skills that are tailored for the recipients. The ability to manage and mentor junior team members. A clear understanding of all IIG group products and how to utilise this knowledge to the account's advantage. Understanding of how to integrate with a client-side team whilst maintaining a top-tier agency service. Experience with CMS Systems, ideally Salesforce, and ability to understand requirements within the platform. Proficient in Microsoft Office and other related software. Experience in Alcohol sectors or working with E-Commerce deliverables. 5+ years of relevant experience in: Digital Print Motion Graphics Web Design UX-UI Artwork Production
Feb 13, 2025
Full time
London, England, United Kingdom Established in 2004, OLIVER is the world's first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences. As a part of The Brandtech Group , we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results. Location: London, England, United Kingdom (2 days a week from our London offices) About the role: We are seeking a Senior Project Manager to work with one of the world's largest drinks companies across many brands and their social and digital projects. We are looking for a digital project manager who will ensure smooth running of our ongoing projects end to end. In this role, you'll work together with a cross-discipline team to deliver projects on time and to a high quality, working directly with client stakeholders who represent GB markets. At IIG, we build agency teams to work in-house in partnership with brands. This role will be sitting within the team we've created, working with a range of local market clients. What you will be doing: Working alongside internal and external teams both in market and across the Global team. Managing projects from beginning to end with clear communication on a regular basis on milestones, deliverables, deadlines, and resources. Planning projects from the initial stages through to final delivery being the owner of timings and deadlines. Partnering with Resource Management to plan resources for project delivery. Continuously assessing working methods and processes and making recommendations for improvement. Reviewing project resources and providing an analysis on whether they meet the demands of the project. Ensuring key Service Level Agreements are met by all parties involved. Overseeing the project's financial budget, notifying the account team of key cost implications, changes to the budget, spending, and cost changes. Maintaining a close working relationship with the Account Team and clients. What you need to be great in this role: Exceptional project management skills to be the product owner working with creative, account, and operation teams. Overall responsibility for the successful initiation of the project plan and execution with stakeholders, monitoring progress, controlling deadlines, and closure of the project. The ability to develop and put forward the best process in tackling data gathering and storing. The ability to host clear, efficient, and productive project meetings for differing stages of the project from kick-off, discovery, and so on, using a project methodology. Great communication skills that are tailored for the recipients. The ability to manage and mentor junior team members. A clear understanding of all IIG group products and how to utilise this knowledge to the account's advantage. Understanding of how to integrate with a client-side team whilst maintaining a top-tier agency service. Experience with CMS Systems, ideally Salesforce, and ability to understand requirements within the platform. Proficient in Microsoft Office and other related software. Experience in Alcohol sectors or working with E-Commerce deliverables. 5+ years of relevant experience in: Digital Print Motion Graphics Web Design UX-UI Artwork Production
