Ernest Gordon Recruitment
Port Talbot, West Glamorgan
Health and Safety Trainer (TQUK Level 3) £30,000 - £40,000 + 4 day work week + Training + Progression + Company Car + Company Bonus + Company Benefits Port Talbot Are you a Health and Safety Trainer or similar with a TQUK Level 3 qualification looking for an exciting role within a rapidly growing company, offering excellent work life balance with a 4 day work week (Fridays off)? Do you want to progress your career within a specialist company offering ongoing progression and training opportunities to support your career goals? This company, established 20+ years ago have since seen excellent growth. In the past 5 years they have doubled their headcount, and now have 3 offices throughout the UK with plans for continued growth. They specialize in offering Safety services to the Oil and Gas industry, Utilities, Chemical Engineering and Maritime. Due to their continued growth they are looking to add a Health and Safety Trainer to their facility in Port Talbot. In this dynamic role you will deliver both practical and theoretical training sessions to those working in hazardous environments. You will conduct engaging sessions on a variety of topics such as gas detection, confined space training as well as working at heights and educating on protective equipment. This is a Monday - Thursday in office role with Fridays off. This position would suit someone with a TQUK Level 3 qualification, looking to develop their career in a rapidly growing company, offering specialised training and ongoing progression opportunities. The Role: Deliver theoretical and practical training courses across a range of topics. Monday - Thursday (4 day working week role). Occasional travel to customer sites. The Person: Health and Safety Trainer or similar. TQUK Level 3 qualification. Commutable to Port Talbot site. Reference: BBBH21243 If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website. JBRP1_UKTJ
Sep 09, 2025
Full time
Health and Safety Trainer (TQUK Level 3) £30,000 - £40,000 + 4 day work week + Training + Progression + Company Car + Company Bonus + Company Benefits Port Talbot Are you a Health and Safety Trainer or similar with a TQUK Level 3 qualification looking for an exciting role within a rapidly growing company, offering excellent work life balance with a 4 day work week (Fridays off)? Do you want to progress your career within a specialist company offering ongoing progression and training opportunities to support your career goals? This company, established 20+ years ago have since seen excellent growth. In the past 5 years they have doubled their headcount, and now have 3 offices throughout the UK with plans for continued growth. They specialize in offering Safety services to the Oil and Gas industry, Utilities, Chemical Engineering and Maritime. Due to their continued growth they are looking to add a Health and Safety Trainer to their facility in Port Talbot. In this dynamic role you will deliver both practical and theoretical training sessions to those working in hazardous environments. You will conduct engaging sessions on a variety of topics such as gas detection, confined space training as well as working at heights and educating on protective equipment. This is a Monday - Thursday in office role with Fridays off. This position would suit someone with a TQUK Level 3 qualification, looking to develop their career in a rapidly growing company, offering specialised training and ongoing progression opportunities. The Role: Deliver theoretical and practical training courses across a range of topics. Monday - Thursday (4 day working week role). Occasional travel to customer sites. The Person: Health and Safety Trainer or similar. TQUK Level 3 qualification. Commutable to Port Talbot site. Reference: BBBH21243 If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website. JBRP1_UKTJ
Regional Training Manager SPA Department: Retail Employment Type: Permanent - Full Time Location: All Brands, London Description The Regional Training Manager SPA is responsible for overseeing the training and development of the ELEMIS Training Specialists, Experts, and Senior Trainers within their region, with a primary focus on supporting and growing the Spa channel. This role ensures the consistent delivery of high-quality learning programs that have a measurable impact on sales performance and uphold the highest brand standards. In addition to delivering induction and ongoing train-the-trainer programs, this role includes leading the effective rollout, monitoring, and reporting of the ELEMIS Ambassador Program, ensuring its alignment with business goals and its contribution to education excellence. The Regional Training Manager also provides regular observation and coaching, tracks team performance, and collaborates closely with the Head of S&S Education to identify and act on opportunities for growth and innovation within the education strategy. Working in close alignment with the Head of S&S Education and the Sales team, this role is responsible for scaling learning impact, supporting talent development, and optimizing the customer experience across the Spa network to influence sales growth. What Will You Do? Leadership and Team Development: Lead, mentor, and inspire a team of Training Specialists, Experts, and Senior Trainers across the Spa channel. Conduct regular 1:1 coaching, observation, and performance feedback sessions, aligned with KPIs and developmental goals. Manage individual training development plans and performance logs in line with the ELEMIS Trainer Development Guide. Provide regular performance updates to the Head of S&S Education, identifying top talent and coaching opportunities. Training Delivery & Quality Assurance Deliver engaging and effective Train-the-Trainer Induction Programs for new hires, ensuring strong onboarding and alignment with brand standards. Oversee and lead ongoing Train-the-Trainer programs, promoting continuous development and skill enhancement within the education team. Ensure consistent delivery of ELEMIS training programs in line with curriculum standards and learner needs. Maintain high-quality training delivery through regular evaluations, audits, and feedback cycles. Program Ownership & Innovation Own and lead the ELEMIS Ambassador Program within the Spa channel alongside Regional Training Manager for the South, drive participation, performance, and impact across key partner accounts. Identify and trial innovative learning experiences, leveraging digital and in-person formats to enhance learner engagement. Collaborate with the Head of Education to evaluate and analyze training impact, adjusting approaches to improve results and return on education. Strategic Collaboration & Commercial Alignment Act as a critical connector between Education and Sales, ensuring aligned priorities and a unified approach to supporting business objectives. Work alongside the UK Sales team to identify training gaps, support regional sales goals, and create education plans that drive business growth. Represent Education during regional business reviews and strategy meetings, proactively providing insights and data on education performance. Collaborate with Operations team to ensure productive and efficient ways of working. Brand Representation & Subject Matter Expertise Serve as a PRO Master in ELEMIS, setting the benchmark for product and treatment knowledge. Model best-in-class brand behaviors and uphold ELEMIS standards in every training interaction. Represent ELEMIS at internal and external events, conferences, and partner training where required. Key Metrics for Success Training team performance and progression Ambassador program engagement and outcomes Regional training consistency and learner satisfaction Alignment between training impact and commercial sales targets Feedback from internal stakeholders (Education, Sales, Spa partners) The Perfect Candidate Beauty Therapy qualification to NVQ level 3 or equivalent, including facial and body electrical Passionate about the beauty and spa industry. Teacher training qualification highly desirable Good level and standard of UK/European education or equivalent Training experience within the beauty industry desirable General computer literacy in Microsoft Word, Excel, PowerPoint, and Outlook Experience in a managerial role Skills and Competencies: Patient and encouraging in the training environment. Adaptable to the diverse learning styles of spa and beauty professionals. Social Media training and experience highly desirable Self-motivated, organised with strong attention to detail. Competent communication, presentation and facilitation skills Experience working within a team environment, working collaboratively, and building positive business partnerships Ability to listen and understand needs of others, translating those needs into elevated education In-depth knowledge of beauty and spa services, products, and industry trends. Ability to demonstrate and teach practical spa and beauty services. Experience & Competent in public speaking Familiarity with health and safety regulations in the spa and beauty industry. Work Environment & Physical Requirements: This position is a field-based role This position requires some work from home days; candidates should have a reliable home office setup with access to a stable internet connection. Travel: This role will require travel across the UK & Ireland and to our training academy. Overnight Travel: Overnight travel will be necessary for attending training, events, conferences, or supporting onsite educational activities. What We Offer You! Generous Staff Discount on all your favourite ELEMIS products and spa treatments, as well as discounts on L'OCCITANE Group products (including L'Occitane, Erborian and more) Excellent well-being policies including enhanced Maternity & Paternity policies, Income Protection, Life Assurance and more Generous Holiday Allowance, increasing with length of service Company Pension Scheme Bonus/Commission Scheme Healthcare Cash Plan (with Dental) Employee Assistance Programme for all Associates and their families Cycle to Work Scheme, Season Ticket Loan, Length of Service Awards Much, much more! Some benefit eligibility is based on length of service or contract type
Aug 17, 2025
Full time
Regional Training Manager SPA Department: Retail Employment Type: Permanent - Full Time Location: All Brands, London Description The Regional Training Manager SPA is responsible for overseeing the training and development of the ELEMIS Training Specialists, Experts, and Senior Trainers within their region, with a primary focus on supporting and growing the Spa channel. This role ensures the consistent delivery of high-quality learning programs that have a measurable impact on sales performance and uphold the highest brand standards. In addition to delivering induction and ongoing train-the-trainer programs, this role includes leading the effective rollout, monitoring, and reporting of the ELEMIS Ambassador Program, ensuring its alignment with business goals and its contribution to education excellence. The Regional Training Manager also provides regular observation and coaching, tracks team performance, and collaborates closely with the Head of S&S Education to identify and act on opportunities for growth and innovation within the education strategy. Working in close alignment with the Head of S&S Education and the Sales team, this role is responsible for scaling learning impact, supporting talent development, and optimizing the customer experience across the Spa network to influence sales growth. What Will You Do? Leadership and Team Development: Lead, mentor, and inspire a team of Training Specialists, Experts, and Senior Trainers across the Spa channel. Conduct regular 1:1 coaching, observation, and performance feedback sessions, aligned with KPIs and developmental goals. Manage individual training development plans and performance logs in line with the ELEMIS Trainer Development Guide. Provide regular performance updates to the Head of S&S Education, identifying top talent and coaching opportunities. Training Delivery & Quality Assurance Deliver engaging and effective Train-the-Trainer Induction Programs for new hires, ensuring strong onboarding and alignment with brand standards. Oversee and lead ongoing Train-the-Trainer programs, promoting continuous development and skill enhancement within the education team. Ensure consistent delivery of ELEMIS training programs in line with curriculum standards and learner needs. Maintain high-quality training delivery through regular evaluations, audits, and feedback cycles. Program Ownership & Innovation Own and lead the ELEMIS Ambassador Program within the Spa channel alongside Regional Training Manager for the South, drive participation, performance, and impact across key partner accounts. Identify and trial innovative learning experiences, leveraging digital and in-person formats to enhance learner engagement. Collaborate with the Head of Education to evaluate and analyze training impact, adjusting approaches to improve results and return on education. Strategic Collaboration & Commercial Alignment Act as a critical connector between Education and Sales, ensuring aligned priorities and a unified approach to supporting business objectives. Work alongside the UK Sales team to identify training gaps, support regional sales goals, and create education plans that drive business growth. Represent Education during regional business reviews and strategy meetings, proactively providing insights and data on education performance. Collaborate with Operations team to ensure productive and efficient ways of working. Brand Representation & Subject Matter Expertise Serve as a PRO Master in ELEMIS, setting the benchmark for product and treatment knowledge. Model best-in-class brand behaviors and uphold ELEMIS standards in every training interaction. Represent ELEMIS at internal and external events, conferences, and partner training where required. Key Metrics for Success Training team performance and progression Ambassador program engagement and outcomes Regional training consistency and learner satisfaction Alignment between training impact and commercial sales targets Feedback from internal stakeholders (Education, Sales, Spa partners) The Perfect Candidate Beauty Therapy qualification to NVQ level 3 or equivalent, including facial and body electrical Passionate about the beauty and spa industry. Teacher training qualification highly desirable Good level and standard of UK/European education or equivalent Training experience within the beauty industry desirable General computer literacy in Microsoft Word, Excel, PowerPoint, and Outlook Experience in a managerial role Skills and Competencies: Patient and encouraging in the training environment. Adaptable to the diverse learning styles of spa and beauty professionals. Social Media training and experience highly desirable Self-motivated, organised with strong attention to detail. Competent communication, presentation and facilitation skills Experience working within a team environment, working collaboratively, and building positive business partnerships Ability to listen and understand needs of others, translating those needs into elevated education In-depth knowledge of beauty and spa services, products, and industry trends. Ability to demonstrate and teach practical spa and beauty services. Experience & Competent in public speaking Familiarity with health and safety regulations in the spa and beauty industry. Work Environment & Physical Requirements: This position is a field-based role This position requires some work from home days; candidates should have a reliable home office setup with access to a stable internet connection. Travel: This role will require travel across the UK & Ireland and to our training academy. Overnight Travel: Overnight travel will be necessary for attending training, events, conferences, or supporting onsite educational activities. What We Offer You! Generous Staff Discount on all your favourite ELEMIS products and spa treatments, as well as discounts on L'OCCITANE Group products (including L'Occitane, Erborian and more) Excellent well-being policies including enhanced Maternity & Paternity policies, Income Protection, Life Assurance and more Generous Holiday Allowance, increasing with length of service Company Pension Scheme Bonus/Commission Scheme Healthcare Cash Plan (with Dental) Employee Assistance Programme for all Associates and their families Cycle to Work Scheme, Season Ticket Loan, Length of Service Awards Much, much more! Some benefit eligibility is based on length of service or contract type
Ernest Gordon Recruitment Limited
Port Talbot, West Glamorgan
Health and Safety Trainer (TQUK Level 3) 30,000 - 40,000 + 4 day work week + Training + Progression + Company Car + Company Bonus + Company Benefits Port Talbot Are you a Health and Safety Trainer or similar with a TQUK Level 3 qualification looking for an exciting role within a rapidly growing company, offering excellent work life balance with a 4 day work week (Fridays off)? Do you want to progress your career within a specialist company offering ongoing progression and training opportunities to support your career goals? This company, established 20+ years ago have since seen excellent growth. In the past 5 years they have doubled their headcount, and now have 3 offices throughout the UK with plans for continued growth. They specialize in offering Safety services to the Oil and Gas industry, Utilities, Chemical Engineering and Maritime. Due to their continued growth they are looking to add a Health and Safety Trainer to their facility in Port Talbot. In this dynamic role you will deliver both practical and theoretical training sessions to those working in hazardous environments. You will conduct engaging sessions on a variety of topics such as gas detection, confined space training as well as working at heights and educating on protective equipment. This is a Monday - Thursday in office role with Fridays off. This position would suit someone with a TQUK Level 3 qualification, looking to develop their career in a rapidly growing company, offering specialised training and ongoing progression opportunities. The Role: Deliver theoretical and practical training courses across a range of topics. Monday - Thursday (4 day working week role). Occasional travel to customer sites. The Person: Health and Safety Trainer or similar. TQUK Level 3 qualification. Commutable to Port Talbot site. Reference: BBBH21243 If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Aug 14, 2025
Full time
Health and Safety Trainer (TQUK Level 3) 30,000 - 40,000 + 4 day work week + Training + Progression + Company Car + Company Bonus + Company Benefits Port Talbot Are you a Health and Safety Trainer or similar with a TQUK Level 3 qualification looking for an exciting role within a rapidly growing company, offering excellent work life balance with a 4 day work week (Fridays off)? Do you want to progress your career within a specialist company offering ongoing progression and training opportunities to support your career goals? This company, established 20+ years ago have since seen excellent growth. In the past 5 years they have doubled their headcount, and now have 3 offices throughout the UK with plans for continued growth. They specialize in offering Safety services to the Oil and Gas industry, Utilities, Chemical Engineering and Maritime. Due to their continued growth they are looking to add a Health and Safety Trainer to their facility in Port Talbot. In this dynamic role you will deliver both practical and theoretical training sessions to those working in hazardous environments. You will conduct engaging sessions on a variety of topics such as gas detection, confined space training as well as working at heights and educating on protective equipment. This is a Monday - Thursday in office role with Fridays off. This position would suit someone with a TQUK Level 3 qualification, looking to develop their career in a rapidly growing company, offering specialised training and ongoing progression opportunities. The Role: Deliver theoretical and practical training courses across a range of topics. Monday - Thursday (4 day working week role). Occasional travel to customer sites. The Person: Health and Safety Trainer or similar. TQUK Level 3 qualification. Commutable to Port Talbot site. Reference: BBBH21243 If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Business Unit: Customer Support Salary Range: £26,400 - £33,000 per annum DOE + Benefits Location: Hybrid - Leeds, Gosforth, Glasgow, Remote - anywhere in the UK may be considered Our Team The purpose of the role is to undertake Financial Crime training through having a specialist knowledge and expertise of either training or financial crime areas such as anti-money laundering, terrorist financing and tax evasion. The Financial Crime Trainer supports their 1 st line colleagues, providing initial and ongoing training materials, delivery, and expertise for new to role colleagues and existing colleagues. You'll support the Financial Crime management in delivery of core department objectives such as a skilled workforce. You'll provide specialist training to FC Operations, covering core platform and FC bespoke system training as well as delivery of process and procedure changes resulting from regulatory change, system change or product launches. You'll cover training for all retail and business products including credit card, Savings, Business and Personal Current Account, loans, VMG and Pension/Unit Trusts. What you'll be doing Effectively deliver 1 st Line Financial Crime training activities, focussing on quality and performance objectives, ensuring a training experience which enhances the colleague expertise and ensures we operate within regulatory requirements. This will involve induction and post training support. Complete initial and escalated Sanction, PEP and AML investigations training for new colleagues and in line with emerging regulations and refreshed procedures. Create, deliver, or refresh training plans that cover anti-money laundering transaction monitoring alerts, including performing Know Your Customer and Customer Due Diligence outreach and deliver guidance on interrogating financial data to assess the likelihood of financial crime. Actively participate in feedback forums and QA outcomes to ensure there is a compliant, effective & efficient end to end process. Work with the 1 st line Economic Crime Hub and 2 nd line Financial Crime oversight and Policy teams to ensure training aligns to risk appetite, technical standards, and best practice. Effectively identify areas of new training requirements and coaching needs, creating plans to support performance improvement. Assist in the production of consistent, accurate and timely MI for training plans created, updated, delivered alongside training outcomes. Effectively manage all stakeholders, ensuring that they are kept appropriately informed and consulted where training is being delivered. We need you to have Experience of working within a financial crime environment or a training environment. Positive, organised, and confident behaviours are essential. Good presentation skills. Resilience and ability to deliver training to audiences of varying sizes. You will have a keen eye for detail, be able to present in a clear and concise manner and respond to questions. You must have the ability to present to colleagues both in person and remotely to a variety of development levels. You must have the ability to work autonomously with excellent time management skills. You will have strong communication and stakeholder management skills. It's a bonus if you have but not essential Product and Policy knowledge would be advantageous. Relevant ICA qualification or willingness to work towards this. Experience delivering financial crime training to operations departments. Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more. Up to five extra paid well-being days per year . 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt. Market-leading pension. Free private medical cover, income protection and life assurance. Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness. And there's no waiting around, you'll enjoy these benefits from day one. If we're lucky to receive a lot of interest, we may close the advert early. Please ensure to submit your applications as soon as possible. Say hello to Virgin Money Virgin Money is so much more than just a bank. As part of the Nationwide group, together we're the UK's first full-service mutual bank serving millions of retail and business customers and all driven by our purpose ; Banking but fairer, more rewarding and for the good of society. With us, you'll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun-filled career journey. Embrace the weekdays, enjoy fantastic perks, and make a meaningful positive difference. Time to discover what it means to be part of the first mutual full-service banking provider. Be yourself at Virgin Money At Virgin Money, we celebrate everyone. We have fun, think big, and relentlessly include each other, all in pursuit of our purpose: Banking - but fairer, more rewarding, and for the good of society. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Please note: If we receive a high volume of eligible applications, we may need to prioritise candidates whose skills and experience most closely align with the role, while still ensuring fair and equitable consideration for all applicants. Now the legal bit Although some of our roles allow you to be based anywhere in the UK, we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.
Jul 14, 2025
Full time
Business Unit: Customer Support Salary Range: £26,400 - £33,000 per annum DOE + Benefits Location: Hybrid - Leeds, Gosforth, Glasgow, Remote - anywhere in the UK may be considered Our Team The purpose of the role is to undertake Financial Crime training through having a specialist knowledge and expertise of either training or financial crime areas such as anti-money laundering, terrorist financing and tax evasion. The Financial Crime Trainer supports their 1 st line colleagues, providing initial and ongoing training materials, delivery, and expertise for new to role colleagues and existing colleagues. You'll support the Financial Crime management in delivery of core department objectives such as a skilled workforce. You'll provide specialist training to FC Operations, covering core platform and FC bespoke system training as well as delivery of process and procedure changes resulting from regulatory change, system change or product launches. You'll cover training for all retail and business products including credit card, Savings, Business and Personal Current Account, loans, VMG and Pension/Unit Trusts. What you'll be doing Effectively deliver 1 st Line Financial Crime training activities, focussing on quality and performance objectives, ensuring a training experience which enhances the colleague expertise and ensures we operate within regulatory requirements. This will involve induction and post training support. Complete initial and escalated Sanction, PEP and AML investigations training for new colleagues and in line with emerging regulations and refreshed procedures. Create, deliver, or refresh training plans that cover anti-money laundering transaction monitoring alerts, including performing Know Your Customer and Customer Due Diligence outreach and deliver guidance on interrogating financial data to assess the likelihood of financial crime. Actively participate in feedback forums and QA outcomes to ensure there is a compliant, effective & efficient end to end process. Work with the 1 st line Economic Crime Hub and 2 nd line Financial Crime oversight and Policy teams to ensure training aligns to risk appetite, technical standards, and best practice. Effectively identify areas of new training requirements and coaching needs, creating plans to support performance improvement. Assist in the production of consistent, accurate and timely MI for training plans created, updated, delivered alongside training outcomes. Effectively manage all stakeholders, ensuring that they are kept appropriately informed and consulted where training is being delivered. We need you to have Experience of working within a financial crime environment or a training environment. Positive, organised, and confident behaviours are essential. Good presentation skills. Resilience and ability to deliver training to audiences of varying sizes. You will have a keen eye for detail, be able to present in a clear and concise manner and respond to questions. You must have the ability to present to colleagues both in person and remotely to a variety of development levels. You must have the ability to work autonomously with excellent time management skills. You will have strong communication and stakeholder management skills. It's a bonus if you have but not essential Product and Policy knowledge would be advantageous. Relevant ICA qualification or willingness to work towards this. Experience delivering financial crime training to operations departments. Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more. Up to five extra paid well-being days per year . 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt. Market-leading pension. Free private medical cover, income protection and life assurance. Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness. And there's no waiting around, you'll enjoy these benefits from day one. If we're lucky to receive a lot of interest, we may close the advert early. Please ensure to submit your applications as soon as possible. Say hello to Virgin Money Virgin Money is so much more than just a bank. As part of the Nationwide group, together we're the UK's first full-service mutual bank serving millions of retail and business customers and all driven by our purpose ; Banking but fairer, more rewarding and for the good of society. With us, you'll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun-filled career journey. Embrace the weekdays, enjoy fantastic perks, and make a meaningful positive difference. Time to discover what it means to be part of the first mutual full-service banking provider. Be yourself at Virgin Money At Virgin Money, we celebrate everyone. We have fun, think big, and relentlessly include each other, all in pursuit of our purpose: Banking - but fairer, more rewarding, and for the good of society. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Please note: If we receive a high volume of eligible applications, we may need to prioritise candidates whose skills and experience most closely align with the role, while still ensuring fair and equitable consideration for all applicants. Now the legal bit Although some of our roles allow you to be based anywhere in the UK, we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.
Are you ready to make a difference in customer service? Join AXA Health in Bournemouth as a Customer Service Advisor, where you'll play a key role in delivering an exceptional member experience through effective administration management. In this role, you'll consistently meet performance targets in productivity, accuracy, and quality while adhering to FCA regulations and data protection standards. You'll engage with members empathetically, taking ownership of their inquiries and providing timely solutions. By maintaining accurate records and fostering relationships with both members and stakeholders, you'll help create a supportive environment that encourages continuous improvement. If you're eager to contribute to a team that values collaboration and excellence, we would love to hear from you! At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll spend the majority of your working week away from home. Away from home means either attendance at one of our office locations, visiting clients or attending industry events. Working Hours & Shift Pattern: Full time, 37.5 hours per week over 5 days, Monday to Saturday, with shifts between 8am and 8pm on weekdays and 8am to 5pm on Saturdays. We have a rotating shift pattern that includes Saturdays and Bank Holidays. You'll earn a 5% shift allowance in addition to your basic salary. Induction & Training: Induction Date: 4th September 2025 To help you settle into the team and to set you up for success in your new role, you'll attend a 6-week training and coaching programme, delivered virtually by specialist trainers. During this time, you'll work Monday to Friday 9am to 5pm, and you'll need to be able to commit to full attendance. Full training and support you need to make a difference, no matter the stage of your career. Once you're up to speed in your new job, there's also the chance to study for a professional Chartered Institute of Insurers (CII) qualification, paid for and supported by AXA. What you'll be doing: Meet performance targets in productivity, accuracy, and quality while adhering to FCA, data protection, and regulatory standards. Provide positive and empathetic member interactions, proactively resolving queries for an excellent service experience. Take ownership of member interactions by investigating issues, providing solutions, and escalating as needed. Maintain accurate records of member interactions within AXA Health Systems. Understand team processes and contribute to targets while effectively managing member complaints. Build sound relationships with members and stakeholders, fostering a collaborative team environment. Seek opportunities for service improvement and expand knowledge of Private Medical Insurance products. Participate in department meetings and mandatory coaching to enhance skills and support team initiatives. Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we're able to effectively manage interest. Therefore, if you're interested in joining us at AXA, please don't hesitate to apply. We know that some candidates may be discouraged from applying if they don't meet every requirement. If you're excited by this job and the prospect of working at AXA but you're not sure you tick every box, we'd still encourage you to apply. What you'll bring: Previous experience in a customer facing and administrative role is essential. Customer-focused, showing empathy and building rapport. Good listening skills with the ability to assess situations and act professionally. Able to connect with different people over the phone and in writing, with sound problem-solving and decision-making skills and a positive attitude. Adaptable and flexible, serving as a positive role model. Well-organised and detail-oriented, capable of multitasking and demonstrating resilience. Comfortable navigating various IT applications. Team player who can work under pressure to meet deadlines. Familiar with FCA requirements and Consumer Duty would be advantageous. If successful at application, you'll be invited to attend a competency-based interview in our Bournemouth office, scheduled between 30th June and 14th July. As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom. This position has been defined as an Insurance Distribution Directive (IDD) role under the IDD regime which means that in addition to pre-employment screening checks, the successful candidate will be subject to background screening every 4 years with an annual declaration in interim years. What we offer: At AXA UK, we're appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that. You can expect to receive: Competitive annual starting salary of £24,665. 5% shift allowance. Annual company & performance-based bonus. Contributory pension scheme (up to 12% employer contributions). Life Assurance (up to 10 x annual salary). Private health cover. 25 days annual leave plus Bank Holidays. Opportunity to buy up to 5 extra days leave or sell up to 5 days leave. Wellbeing services & resources. AXA employee discounts. To apply, click on the 'apply for this job' button, you'll then need to log in or create a profile to submit your CV. We're proud to be an Equal Opportunities Employer and don't discriminate against employees or potential employees based on protected characteristics. If you have a long-term condition or disability and require adjustments during the application or interview process, we're proud to offer access to the AXA Accessibility Concierge. For our support, please send an email to . Who we are: At AXA Health, we help our members be the best version of themselves by providing access to health and wellbeing support for mind and body. We're transforming our business by developing easy, efficient, digital experiences for our customers. We're a collective of specialists passionate about helping our members flourish, whether that's individuals and families, small businesses or huge corporates.
Jul 13, 2025
Full time
Are you ready to make a difference in customer service? Join AXA Health in Bournemouth as a Customer Service Advisor, where you'll play a key role in delivering an exceptional member experience through effective administration management. In this role, you'll consistently meet performance targets in productivity, accuracy, and quality while adhering to FCA regulations and data protection standards. You'll engage with members empathetically, taking ownership of their inquiries and providing timely solutions. By maintaining accurate records and fostering relationships with both members and stakeholders, you'll help create a supportive environment that encourages continuous improvement. If you're eager to contribute to a team that values collaboration and excellence, we would love to hear from you! At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll spend the majority of your working week away from home. Away from home means either attendance at one of our office locations, visiting clients or attending industry events. Working Hours & Shift Pattern: Full time, 37.5 hours per week over 5 days, Monday to Saturday, with shifts between 8am and 8pm on weekdays and 8am to 5pm on Saturdays. We have a rotating shift pattern that includes Saturdays and Bank Holidays. You'll earn a 5% shift allowance in addition to your basic salary. Induction & Training: Induction Date: 4th September 2025 To help you settle into the team and to set you up for success in your new role, you'll attend a 6-week training and coaching programme, delivered virtually by specialist trainers. During this time, you'll work Monday to Friday 9am to 5pm, and you'll need to be able to commit to full attendance. Full training and support you need to make a difference, no matter the stage of your career. Once you're up to speed in your new job, there's also the chance to study for a professional Chartered Institute of Insurers (CII) qualification, paid for and supported by AXA. What you'll be doing: Meet performance targets in productivity, accuracy, and quality while adhering to FCA, data protection, and regulatory standards. Provide positive and empathetic member interactions, proactively resolving queries for an excellent service experience. Take ownership of member interactions by investigating issues, providing solutions, and escalating as needed. Maintain accurate records of member interactions within AXA Health Systems. Understand team processes and contribute to targets while effectively managing member complaints. Build sound relationships with members and stakeholders, fostering a collaborative team environment. Seek opportunities for service improvement and expand knowledge of Private Medical Insurance products. Participate in department meetings and mandatory coaching to enhance skills and support team initiatives. Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we're able to effectively manage interest. Therefore, if you're interested in joining us at AXA, please don't hesitate to apply. We know that some candidates may be discouraged from applying if they don't meet every requirement. If you're excited by this job and the prospect of working at AXA but you're not sure you tick every box, we'd still encourage you to apply. What you'll bring: Previous experience in a customer facing and administrative role is essential. Customer-focused, showing empathy and building rapport. Good listening skills with the ability to assess situations and act professionally. Able to connect with different people over the phone and in writing, with sound problem-solving and decision-making skills and a positive attitude. Adaptable and flexible, serving as a positive role model. Well-organised and detail-oriented, capable of multitasking and demonstrating resilience. Comfortable navigating various IT applications. Team player who can work under pressure to meet deadlines. Familiar with FCA requirements and Consumer Duty would be advantageous. If successful at application, you'll be invited to attend a competency-based interview in our Bournemouth office, scheduled between 30th June and 14th July. As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom. This position has been defined as an Insurance Distribution Directive (IDD) role under the IDD regime which means that in addition to pre-employment screening checks, the successful candidate will be subject to background screening every 4 years with an annual declaration in interim years. What we offer: At AXA UK, we're appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that. You can expect to receive: Competitive annual starting salary of £24,665. 5% shift allowance. Annual company & performance-based bonus. Contributory pension scheme (up to 12% employer contributions). Life Assurance (up to 10 x annual salary). Private health cover. 25 days annual leave plus Bank Holidays. Opportunity to buy up to 5 extra days leave or sell up to 5 days leave. Wellbeing services & resources. AXA employee discounts. To apply, click on the 'apply for this job' button, you'll then need to log in or create a profile to submit your CV. We're proud to be an Equal Opportunities Employer and don't discriminate against employees or potential employees based on protected characteristics. If you have a long-term condition or disability and require adjustments during the application or interview process, we're proud to offer access to the AXA Accessibility Concierge. For our support, please send an email to . Who we are: At AXA Health, we help our members be the best version of themselves by providing access to health and wellbeing support for mind and body. We're transforming our business by developing easy, efficient, digital experiences for our customers. We're a collective of specialists passionate about helping our members flourish, whether that's individuals and families, small businesses or huge corporates.
Are you ready to make a difference in customer service? Join AXA Health in Bournemouth as a Customer Service Advisor, where you'll play a key role in delivering an exceptional member experience through effective administration management. In this role, you'll consistently meet performance targets in productivity, accuracy, and quality while adhering to FCA regulations and data protection standards. You'll engage with members empathetically, taking ownership of their inquiries and providing timely solutions. By maintaining accurate records and fostering relationships with both members and stakeholders, you'll help create a supportive environment that encourages continuous improvement. If you're eager to contribute to a team that values collaboration and excellence, we would love to hear from you! At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll spend the majority of your working week away from home. Away from home means either attendance at one of our office locations, visiting clients or attending industry events. Working Hours & Shift Pattern: Full time, 37.5 hours per week over 5 days, Monday to Saturday, with shifts between 8am and 8pm on weekdays and 8am to 5pm on Saturdays. We have a rotating shift pattern that includes Saturdays and Bank Holidays. You'll earn a 5% shift allowance in addition to your basic salary. Induction & Training: Induction Date: 4th September 2025 To help you settle into the team and to set you up for success in your new role, you'll attend a 6-week training and coaching programme, delivered virtually by specialist trainers. During this time, you'll work Monday to Friday 9am to 5pm, and you'll need to be able to commit to full attendance. Full training and support you need to make a difference, no matter the stage of your career. Once you're up to speed in your new job, there's also the chance to study for a professional Chartered Institute of Insurers (CII) qualification, paid for and supported by AXA. What you'll be doing: Meet performance targets in productivity, accuracy, and quality while adhering to FCA, data protection, and regulatory standards. Provide positive and empathetic member interactions, proactively resolving queries for an excellent service experience. Take ownership of member interactions by investigating issues, providing solutions, and escalating as needed. Maintain accurate records of member interactions within AXA Health Systems. Understand team processes and contribute to targets while effectively managing member complaints. Build sound relationships with members and stakeholders, fostering a collaborative team environment. Seek opportunities for service improvement and expand knowledge of Private Medical Insurance products. Participate in department meetings and mandatory coaching to enhance skills and support team initiatives. Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we're able to effectively manage interest. Therefore, if you're interested in joining us at AXA, please don't hesitate to apply. We know that some candidates may be discouraged from applying if they don't meet every requirement. If you're excited by this job and the prospect of working at AXA but you're not sure you tick every box, we'd still encourage you to apply. What you'll bring: Previous experience in a customer facing and administrative role is essential. Customer-focused, showing empathy and building rapport. Good listening skills with the ability to assess situations and act professionally. Able to connect with different people over the phone and in writing, with sound problem-solving and decision-making skills and a positive attitude. Adaptable and flexible, serving as a positive role model. Well-organised and detail-oriented, capable of multitasking and demonstrating resilience. Comfortable navigating various IT applications. Team player who can work under pressure to meet deadlines. Familiar with FCA requirements and Consumer Duty would be advantageous. If successful at application, you'll be invited to attend a competency-based interview in our Bournemouth office, scheduled between 30th June and 14th July. As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom. This position has been defined as an Insurance Distribution Directive (IDD) role under the IDD regime which means that in addition to pre-employment screening checks, the successful candidate will be subject to background screening every 4 years with an annual declaration in interim years. What we offer: At AXA UK, we're appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that. You can expect to receive: Competitive annual starting salary of £24,665. 5% shift allowance. Annual company & performance-based bonus. Contributory pension scheme (up to 12% employer contributions). Life Assurance (up to 10 x annual salary). Private health cover. 25 days annual leave plus Bank Holidays. Opportunity to buy up to 5 extra days leave or sell up to 5 days leave. Wellbeing services & resources. AXA employee discounts. To apply, click on the 'apply for this job' button, you'll then need to log in or create a profile to submit your CV. We're proud to be an Equal Opportunities Employer and don't discriminate against employees or potential employees based on protected characteristics. If you have a long-term condition or disability and require adjustments during the application or interview process, we're proud to offer access to the AXA Accessibility Concierge. For our support, please send an email to . Who we are: At AXA Health, we help our members be the best version of themselves by providing access to health and wellbeing support for mind and body. We're transforming our business by developing easy, efficient, digital experiences for our customers. We're a collective of specialists passionate about helping our members flourish, whether that's individuals and families, small businesses or huge corporates.
Jul 11, 2025
Full time
Are you ready to make a difference in customer service? Join AXA Health in Bournemouth as a Customer Service Advisor, where you'll play a key role in delivering an exceptional member experience through effective administration management. In this role, you'll consistently meet performance targets in productivity, accuracy, and quality while adhering to FCA regulations and data protection standards. You'll engage with members empathetically, taking ownership of their inquiries and providing timely solutions. By maintaining accurate records and fostering relationships with both members and stakeholders, you'll help create a supportive environment that encourages continuous improvement. If you're eager to contribute to a team that values collaboration and excellence, we would love to hear from you! At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll spend the majority of your working week away from home. Away from home means either attendance at one of our office locations, visiting clients or attending industry events. Working Hours & Shift Pattern: Full time, 37.5 hours per week over 5 days, Monday to Saturday, with shifts between 8am and 8pm on weekdays and 8am to 5pm on Saturdays. We have a rotating shift pattern that includes Saturdays and Bank Holidays. You'll earn a 5% shift allowance in addition to your basic salary. Induction & Training: Induction Date: 4th September 2025 To help you settle into the team and to set you up for success in your new role, you'll attend a 6-week training and coaching programme, delivered virtually by specialist trainers. During this time, you'll work Monday to Friday 9am to 5pm, and you'll need to be able to commit to full attendance. Full training and support you need to make a difference, no matter the stage of your career. Once you're up to speed in your new job, there's also the chance to study for a professional Chartered Institute of Insurers (CII) qualification, paid for and supported by AXA. What you'll be doing: Meet performance targets in productivity, accuracy, and quality while adhering to FCA, data protection, and regulatory standards. Provide positive and empathetic member interactions, proactively resolving queries for an excellent service experience. Take ownership of member interactions by investigating issues, providing solutions, and escalating as needed. Maintain accurate records of member interactions within AXA Health Systems. Understand team processes and contribute to targets while effectively managing member complaints. Build sound relationships with members and stakeholders, fostering a collaborative team environment. Seek opportunities for service improvement and expand knowledge of Private Medical Insurance products. Participate in department meetings and mandatory coaching to enhance skills and support team initiatives. Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we're able to effectively manage interest. Therefore, if you're interested in joining us at AXA, please don't hesitate to apply. We know that some candidates may be discouraged from applying if they don't meet every requirement. If you're excited by this job and the prospect of working at AXA but you're not sure you tick every box, we'd still encourage you to apply. What you'll bring: Previous experience in a customer facing and administrative role is essential. Customer-focused, showing empathy and building rapport. Good listening skills with the ability to assess situations and act professionally. Able to connect with different people over the phone and in writing, with sound problem-solving and decision-making skills and a positive attitude. Adaptable and flexible, serving as a positive role model. Well-organised and detail-oriented, capable of multitasking and demonstrating resilience. Comfortable navigating various IT applications. Team player who can work under pressure to meet deadlines. Familiar with FCA requirements and Consumer Duty would be advantageous. If successful at application, you'll be invited to attend a competency-based interview in our Bournemouth office, scheduled between 30th June and 14th July. As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom. This position has been defined as an Insurance Distribution Directive (IDD) role under the IDD regime which means that in addition to pre-employment screening checks, the successful candidate will be subject to background screening every 4 years with an annual declaration in interim years. What we offer: At AXA UK, we're appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that. You can expect to receive: Competitive annual starting salary of £24,665. 5% shift allowance. Annual company & performance-based bonus. Contributory pension scheme (up to 12% employer contributions). Life Assurance (up to 10 x annual salary). Private health cover. 25 days annual leave plus Bank Holidays. Opportunity to buy up to 5 extra days leave or sell up to 5 days leave. Wellbeing services & resources. AXA employee discounts. To apply, click on the 'apply for this job' button, you'll then need to log in or create a profile to submit your CV. We're proud to be an Equal Opportunities Employer and don't discriminate against employees or potential employees based on protected characteristics. If you have a long-term condition or disability and require adjustments during the application or interview process, we're proud to offer access to the AXA Accessibility Concierge. For our support, please send an email to . Who we are: At AXA Health, we help our members be the best version of themselves by providing access to health and wellbeing support for mind and body. We're transforming our business by developing easy, efficient, digital experiences for our customers. We're a collective of specialists passionate about helping our members flourish, whether that's individuals and families, small businesses or huge corporates.
Overview Passionate people are everywhere at Spicerhaart Land and New Homes . As a result, Spicerhaart is the UK's largest independent property group . With help from leading marketing technology, we value over 120,000 residential properties in the UK and register over 300,000 customers for property purchase . Spicerhaart is making its name as the place to work in Land and New Homes , and we want like-minded individuals to join us: passionate, professional and progressive . Founded in 1989, our mission has been to grow our team, culture, and highly recognized high-street brands. Our people are the source of our success - and we'd love you to join our Land and New Homes team to enjoy a successful career at Spicerhaart. You will be part of the elite of property professionals. Read on if you are an experienced Regional Sales Director or an Aspiring Regional Manager within Land and New Homes . You will join a growing network of developments across Kent & South London , each committed to providing an elite service. Job Description Your role as Regional Sales Director is crucial within the Land and New Homes Division. You will be the 'face' of Land and New Homes within your region's new development sites and our estate agencies. You'll focus on delivering maximum value for your developers while securing new projects and developments . To ensure our client value contribution exceeds industry standards, you will be responsible for identifying and brokering prospective residential development sites throughout Berkshire . You will oversee the performance of one of the UK's most innovative Land and New Homes agencies, providing specialist management and business generation services . Your responsibilities include maximising income and profit for Spicerhaart's Land and New Homes team, reporting to the New Homes Director, Tom Bateson . This role is ideal for continuing your Regional Director career , overseeing the performance of various area operations , ensuring profitability , cost control , return on investment (financially and in man hours), and debt management . You will also be involved in system compliance and performance , aiming to streamline activities and maximize results. Your experience will assist in creating and producing centralized, client-facing marketing, working with our in-house marketing department and PR opportunities. Daily, you will be driving and securing placements of new homes instructions in relation to prospective development sites . The main goal is to be a major business generator for Spicerhaart , enhancing our industry reputation and network contacts. What's in it for you? This is a long-term, lucrative career opportunity in Land and New Homes, offering satisfaction , recognition , and reward . Join a culture of opportunity that supports your career progression and helps you achieve your professional and financial goals . We offer a competitive salary and an attractive commission structure. On your first day, you'll receive a company BMW (fully taxed and insured) or a car allowance, to begin client meetings and work commitments. Our top performers have been sent on 'once-in-a-lifetime' all-inclusive company holidays to Bangkok, New York, and Abu Dhabi . Will you be next? We provide a tailored training and development programme to help you succeed, delivered by some of the industry's best trainers. Industry-leading package Basic salary of £40,000-£45,000 Flexible working hours Prestigious company car / car allowance and other perks Laptop 30 days holiday including statutory Pension Career opportunities Ongoing training and development Incentives and rewards Job security in a long and successful career with Spicerhaart Land and New Homes Qualifications - the "fit" This role suits a current Regional Sales Director or someone training towards it within the Land and New Homes sector. You should have a passion for your work, results orientation, and a sense of accountability and responsibility. Professionalism, honesty, and integrity are essential in our team. Ideal candidates will have: Proven experience in a similar role in Land and New Homes Consistent achievement of goals within estate agency or new developments Willingness to learn and adapt Full UK driving license How to apply We want to hear from you-even if you're not ready to apply now. Prepare your CV and click the
Jul 09, 2025
Full time
Overview Passionate people are everywhere at Spicerhaart Land and New Homes . As a result, Spicerhaart is the UK's largest independent property group . With help from leading marketing technology, we value over 120,000 residential properties in the UK and register over 300,000 customers for property purchase . Spicerhaart is making its name as the place to work in Land and New Homes , and we want like-minded individuals to join us: passionate, professional and progressive . Founded in 1989, our mission has been to grow our team, culture, and highly recognized high-street brands. Our people are the source of our success - and we'd love you to join our Land and New Homes team to enjoy a successful career at Spicerhaart. You will be part of the elite of property professionals. Read on if you are an experienced Regional Sales Director or an Aspiring Regional Manager within Land and New Homes . You will join a growing network of developments across Kent & South London , each committed to providing an elite service. Job Description Your role as Regional Sales Director is crucial within the Land and New Homes Division. You will be the 'face' of Land and New Homes within your region's new development sites and our estate agencies. You'll focus on delivering maximum value for your developers while securing new projects and developments . To ensure our client value contribution exceeds industry standards, you will be responsible for identifying and brokering prospective residential development sites throughout Berkshire . You will oversee the performance of one of the UK's most innovative Land and New Homes agencies, providing specialist management and business generation services . Your responsibilities include maximising income and profit for Spicerhaart's Land and New Homes team, reporting to the New Homes Director, Tom Bateson . This role is ideal for continuing your Regional Director career , overseeing the performance of various area operations , ensuring profitability , cost control , return on investment (financially and in man hours), and debt management . You will also be involved in system compliance and performance , aiming to streamline activities and maximize results. Your experience will assist in creating and producing centralized, client-facing marketing, working with our in-house marketing department and PR opportunities. Daily, you will be driving and securing placements of new homes instructions in relation to prospective development sites . The main goal is to be a major business generator for Spicerhaart , enhancing our industry reputation and network contacts. What's in it for you? This is a long-term, lucrative career opportunity in Land and New Homes, offering satisfaction , recognition , and reward . Join a culture of opportunity that supports your career progression and helps you achieve your professional and financial goals . We offer a competitive salary and an attractive commission structure. On your first day, you'll receive a company BMW (fully taxed and insured) or a car allowance, to begin client meetings and work commitments. Our top performers have been sent on 'once-in-a-lifetime' all-inclusive company holidays to Bangkok, New York, and Abu Dhabi . Will you be next? We provide a tailored training and development programme to help you succeed, delivered by some of the industry's best trainers. Industry-leading package Basic salary of £40,000-£45,000 Flexible working hours Prestigious company car / car allowance and other perks Laptop 30 days holiday including statutory Pension Career opportunities Ongoing training and development Incentives and rewards Job security in a long and successful career with Spicerhaart Land and New Homes Qualifications - the "fit" This role suits a current Regional Sales Director or someone training towards it within the Land and New Homes sector. You should have a passion for your work, results orientation, and a sense of accountability and responsibility. Professionalism, honesty, and integrity are essential in our team. Ideal candidates will have: Proven experience in a similar role in Land and New Homes Consistent achievement of goals within estate agency or new developments Willingness to learn and adapt Full UK driving license How to apply We want to hear from you-even if you're not ready to apply now. Prepare your CV and click the
Your new company Hays are working exclusively with V&A, a world-leading museum of art and design, housing a permanent collection of over 2.3 million objects, spanning over 5,000 years of human creativity. The V&A holds many of the UK's national collections and houses some of the greatest resources for the study of architecture, furniture, fashion, textiles, photography, sculpture, painting, jewellery, glass, ceramics, book arts, Asian art and design, theatre and performance. Your new role As the H&S trainer, you will be reporting directly to the Head of Talent and Skills. The main purpose of the job is to develop the annual, rolling Health and Safety (H&S) training plan to support safe operational activities across all V&A sites, and enable accurate and full organisational completion records. This will include: 1. Annual Health and Safety Training Plan Work with the H&S department and other stakeholders to develop and deliver the ongoing annual multi-site H&S training plan. This includes identifying, engaging and managing external training providers and achieving value for money. Another crucial element involves ensuring accurate recording of training progress, due dates and completion records on V&A HR systems. 2. Health and Safety Training Matrix Review outcomes from a recent training needs analysis to update the V&A H&S training matrix and inform development of the annual H&S training plan. 3. Health and Safety Training Advice Advise the T&S team, department leads, line managers and other stakeholders on H&S training requirements and approaches for the V&A. Key Responsibilities 1. Employ the whole learning cycle to deliver and record high-quality, impactful H&S training aligned to V&A operational requirements and commitments. 2. Develop a rolling, year-on-year, annual H&S training plan 3. Assist in budget forecasting for H&S training 4. Design, implement and document H&S training processes to ensure effective management of training 5. Utilise internal systems to refine H&S training reporting. For example, eLearning completion rates 6. Provide advice to stakeholders on H&S training needs and delivery solutions 7. Ensure learning events are timely, focused, relevant and add value to individuals and the V&A 8. Evaluate, report on and improve H&S training effectiveness 9. Support T&S administrative tasks e.g. invites to H&S training events, data reporting 10. Work flexibly with stakeholders and colleagues to respond to the different and occasionally conflicting demands and deadlines of a busy environment. 11. Continually develop to bring the latest methodologies and approaches to the role The ideal candidate would have but not essential: 1. Previous experience acting as an H&S Training Advisor, ideally within in construction and/ or warehouse settings. 2. Previous experience employing the full training cycle to deliver H&S programmes. 3. Previous experience managing and administering H&S training. 4. Excellent design skills, e.g. ability to design programmes (face to face, eLearning and blended) that meet the needs of a diverse audience at all levels. 5. Excellent project management skills, i.e. ability to manage projects, from scoping through to evaluation. 6. Able to work in a fast-paced environment, highly organised, detail-oriented and accurate. 7. Positive and enthusiastic approach with excellent written, numeric, verbal communication and listening skills. 8. Resilient, and able to work autonomously. 9. Action-oriented, proactive, and self-motivated. Can demonstrate initiative and resourcefulness in problem-solving. 10. Excellent interpersonal and stakeholder management skills - passionate about customer service with the ability to build and maintain strong working relationships internally and externally. Strong team player. 11. NEBOSH General or equivalent (IOSH) 12. Degree level qualification or equivalent in Learning and Development (e.g. Level 5 CIPD or ITOL) 13. Experience managing Health and Safety training in a museum or in a warehouse or construction environment What you'll get in return In return, you will receive a wide range of generous company benefits. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Mar 06, 2025
Full time
Your new company Hays are working exclusively with V&A, a world-leading museum of art and design, housing a permanent collection of over 2.3 million objects, spanning over 5,000 years of human creativity. The V&A holds many of the UK's national collections and houses some of the greatest resources for the study of architecture, furniture, fashion, textiles, photography, sculpture, painting, jewellery, glass, ceramics, book arts, Asian art and design, theatre and performance. Your new role As the H&S trainer, you will be reporting directly to the Head of Talent and Skills. The main purpose of the job is to develop the annual, rolling Health and Safety (H&S) training plan to support safe operational activities across all V&A sites, and enable accurate and full organisational completion records. This will include: 1. Annual Health and Safety Training Plan Work with the H&S department and other stakeholders to develop and deliver the ongoing annual multi-site H&S training plan. This includes identifying, engaging and managing external training providers and achieving value for money. Another crucial element involves ensuring accurate recording of training progress, due dates and completion records on V&A HR systems. 2. Health and Safety Training Matrix Review outcomes from a recent training needs analysis to update the V&A H&S training matrix and inform development of the annual H&S training plan. 3. Health and Safety Training Advice Advise the T&S team, department leads, line managers and other stakeholders on H&S training requirements and approaches for the V&A. Key Responsibilities 1. Employ the whole learning cycle to deliver and record high-quality, impactful H&S training aligned to V&A operational requirements and commitments. 2. Develop a rolling, year-on-year, annual H&S training plan 3. Assist in budget forecasting for H&S training 4. Design, implement and document H&S training processes to ensure effective management of training 5. Utilise internal systems to refine H&S training reporting. For example, eLearning completion rates 6. Provide advice to stakeholders on H&S training needs and delivery solutions 7. Ensure learning events are timely, focused, relevant and add value to individuals and the V&A 8. Evaluate, report on and improve H&S training effectiveness 9. Support T&S administrative tasks e.g. invites to H&S training events, data reporting 10. Work flexibly with stakeholders and colleagues to respond to the different and occasionally conflicting demands and deadlines of a busy environment. 11. Continually develop to bring the latest methodologies and approaches to the role The ideal candidate would have but not essential: 1. Previous experience acting as an H&S Training Advisor, ideally within in construction and/ or warehouse settings. 2. Previous experience employing the full training cycle to deliver H&S programmes. 3. Previous experience managing and administering H&S training. 4. Excellent design skills, e.g. ability to design programmes (face to face, eLearning and blended) that meet the needs of a diverse audience at all levels. 5. Excellent project management skills, i.e. ability to manage projects, from scoping through to evaluation. 6. Able to work in a fast-paced environment, highly organised, detail-oriented and accurate. 7. Positive and enthusiastic approach with excellent written, numeric, verbal communication and listening skills. 8. Resilient, and able to work autonomously. 9. Action-oriented, proactive, and self-motivated. Can demonstrate initiative and resourcefulness in problem-solving. 10. Excellent interpersonal and stakeholder management skills - passionate about customer service with the ability to build and maintain strong working relationships internally and externally. Strong team player. 11. NEBOSH General or equivalent (IOSH) 12. Degree level qualification or equivalent in Learning and Development (e.g. Level 5 CIPD or ITOL) 13. Experience managing Health and Safety training in a museum or in a warehouse or construction environment What you'll get in return In return, you will receive a wide range of generous company benefits. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
We are recruiting for a Head of Training (UAV / Drone Training) to head up the training department of a successful and established commercial UAV company. The role will be provide drone operation and pilot training to multiple clients on the various UAV products plus oversight and management of legal and compliance processes within the training schedule. The role is field based with occasional travel to the Head Office. The position is a permanent role Mon-Fri circa 40 hours per week. Salary 60-70k. 26 days holiday plus stat. Healthcare and sick pay package available after probation. Drone Training Manager description: To develop and maintain a comprehensive and up-to-date training curriculum, enforce strict compliance with regulatory standards throughout Lead the training team to ensure they achieve their SLA training objectives Develop, update, and maintain all training materials and curricula for drone operations ensuring content and delivery is within CAA requirements and legislation. Conduct regular assessments to evaluate the effectiveness of training programs. Ensure zero non-conformities in internal audits. Maintain up-to-date operational authorisations, renewing them annually and ensure all internal pilots are completing refresher training and maintaining flight hours and all demo drones are maintained To develop and maintain training literature and digital guides on the correct use of specialist equipment and/or to help demonstrate good skill techniques for all core products with certified exams To investigate any safety-related incident that occurs during a Course or Practical Flight Assessment. Provide a structured management approach to control safety risks in operations with all paperwork up to date and risks managed and reported. To review all Course Instructors and Flight Examiners in the performance of their training and assessment activities. To ensure a high standard of training is provided across the customer base, to review training policy and processes and to ensure all training operations are ins cope with CAA and other such legal requirements Advise and train on BVLOS packages both internally and externally to respective client base Liaise with client representatives to schedule and plan training arrangements and follow up briefings Requirements: Min 5 years in a customer facing management role in the drone industry GVC holder Full driving License Experience of Safety Management Systems (SMS) Experience of leadership and training management roles Experienced on BVLOS (Beyond Visual Line of Sight), flight hours and regulatory compliance Ideally experience of RAE or complex training environments (Military or Emergency Services) Customer Focused and Client facing Have excellent communication skills in respect of the trainers & examiners within the company and client side instruction Willing to develop and grow within the position as the team expands Fully conversant with current and potential future CAA regulations Hold a genuine interest in UAV/Drone technology with a view to share working knowledge in the field to ensure correct operation of the equipment Willing and able to complete travel across the UK and attend client locations If you are interested then please click the APPLY button now PRS are a leading specialist recruitment and search & selection consultancy within the Building Services, FM and Support Sectors. Please note if you have not heard from us within 5 days, then your application has not been successful. PRS is an equal opportunities employer.
Feb 19, 2025
Full time
We are recruiting for a Head of Training (UAV / Drone Training) to head up the training department of a successful and established commercial UAV company. The role will be provide drone operation and pilot training to multiple clients on the various UAV products plus oversight and management of legal and compliance processes within the training schedule. The role is field based with occasional travel to the Head Office. The position is a permanent role Mon-Fri circa 40 hours per week. Salary 60-70k. 26 days holiday plus stat. Healthcare and sick pay package available after probation. Drone Training Manager description: To develop and maintain a comprehensive and up-to-date training curriculum, enforce strict compliance with regulatory standards throughout Lead the training team to ensure they achieve their SLA training objectives Develop, update, and maintain all training materials and curricula for drone operations ensuring content and delivery is within CAA requirements and legislation. Conduct regular assessments to evaluate the effectiveness of training programs. Ensure zero non-conformities in internal audits. Maintain up-to-date operational authorisations, renewing them annually and ensure all internal pilots are completing refresher training and maintaining flight hours and all demo drones are maintained To develop and maintain training literature and digital guides on the correct use of specialist equipment and/or to help demonstrate good skill techniques for all core products with certified exams To investigate any safety-related incident that occurs during a Course or Practical Flight Assessment. Provide a structured management approach to control safety risks in operations with all paperwork up to date and risks managed and reported. To review all Course Instructors and Flight Examiners in the performance of their training and assessment activities. To ensure a high standard of training is provided across the customer base, to review training policy and processes and to ensure all training operations are ins cope with CAA and other such legal requirements Advise and train on BVLOS packages both internally and externally to respective client base Liaise with client representatives to schedule and plan training arrangements and follow up briefings Requirements: Min 5 years in a customer facing management role in the drone industry GVC holder Full driving License Experience of Safety Management Systems (SMS) Experience of leadership and training management roles Experienced on BVLOS (Beyond Visual Line of Sight), flight hours and regulatory compliance Ideally experience of RAE or complex training environments (Military or Emergency Services) Customer Focused and Client facing Have excellent communication skills in respect of the trainers & examiners within the company and client side instruction Willing to develop and grow within the position as the team expands Fully conversant with current and potential future CAA regulations Hold a genuine interest in UAV/Drone technology with a view to share working knowledge in the field to ensure correct operation of the equipment Willing and able to complete travel across the UK and attend client locations If you are interested then please click the APPLY button now PRS are a leading specialist recruitment and search & selection consultancy within the Building Services, FM and Support Sectors. Please note if you have not heard from us within 5 days, then your application has not been successful. PRS is an equal opportunities employer.
Salesforce AI Business Lead Location - Dunton, Essex, SS15 Salary - up to £45,500 per annum Hours - Monday to Friday 8.30am to 5.00pm Hybrid - 2 days office/3 days home, plus you must be willing to travel 1 day per month between UK and European sites. Fully paid training and equipment provided At Percepta, we bring first-class service across each market we support. As Salesforce AI Business Lead at Dunton, Essex, you'll be a part of creating and delivering amazing customer experiences while also enjoying the satisfaction of being part of a unique culture. What You'll Be Doing: The Artificial Intelligence (AI) Business Lead will lead the definition and implementation of AI features within our EU Customer Relationship Centers. This role requires a strong understanding of business processes, AI capabilities, and the Salesforce platform. The ideal candidate will work closely with the AI architect, Salesforce administrators, and development teams to ensure successful AI integration, maximizing value while mitigating risks. Working with the Salesforce Business Administration Analyst, this role is an integral part of the Salesforce European Customer Relationship Centre (CRC) Business Administration team, working across European CRC hubs. During a Typical Day, You'll: Oversee the definition and implementation of AI features for the EU CRC from a business perspective. Identify opportunities to leverage AI to improve efficiency, customer experience, and operational effectiveness. Define comprehensive requirements for new AI features, breaking them down into manageable, incremental phases for development. Establish clear guardrails and rules for AI functionality, ensuring responsible and ethical AI usage. Define and specify the data access requirements for AI models, minimizing the risk of 'hallucinations' (inaccurate or fabricated responses). Write detailed user stories to guide the development process, ensuring alignment with business objectives and user needs. Develop training content for new AI features, focusing on effective use and interpretation of AI-generated outputs. Conduct extensive testing of AI features, collaborating with contact center agents to validate accuracy and user experience. Evaluate new Salesforce AI offerings and propose innovative use cases to enhance CRC operations. Support discussions with the German Workers Council and other relevant stakeholders regarding AI implementation. Utilize reports and dashboards to monitor the performance of implemented AI features, tracking key performance indicators (KPIs). Work closely with the AI architect, Salesforce administrators, and development team to ensure seamless integration and optimal performance of AI features. Perform UAT & smoke testing of new functionality or system changes. Provide Operations and Management with analysis. Act as a liaison between Operations and the Salesforce team to define changes to system requirements. Work closely with the Learning and Development team to build training of the new functionality or system changes. Partner with Salesforce dedicated trainer to provide guidance and support to agents in use of the Salesforce application. Support Salesforce AFR process and access to legacy CRM data on request. Work hand in hand with counterpart to cover the needs of all hubs. What You Bring to the Role: Salesforce AI specialist certification. Undergraduate degree in computer or data science, or related field. Mid-level background in Natural Language Processing (NLP) and deep learning. Mid-level experience working with different AI capabilities. Excellent communication skills to collaborate effectively with cross-functional teams. Demonstrated ability to lead projects independently. A passion for staying up-to-date with the latest advancements in NLP and AI technologies. Analytical thinker with great attention to detail. Ability to articulate user needs and to communicate with developers as required. Quick thinker and ability to take initiative. IT literate. Knowledge of EU Contact Centre processes. Good problem-solving and analytical skills. Organized and able to navigate through multiple requests across several communication channels. Ability to work in a team environment as well as autonomously. Good communication skills. What You Can Expect: 25 days Annual leave to start, increases by 1 day on anniversary of start date for the first 5 years, meaning a potential maximum of 30 days annual leave plus bank holidays. Life Assurance 4 x annual salary. Contributory pension scheme. Private Medical Insurance. Comprehensive travel insurance for you and family in line with Scheme rules. Discounted dental scheme. Discounts on brand new vehicles. Employee Assistance Program (EAP). About Percepta Established in 2000 as a joint venture with TTEC, Percepta has contact centers across the globe that proudly deliver a frictionless customer experience to our clients. Our values are the heartbeat of our organization, and we live, breathe, and play by them every day. As a Percepta team member, you can expect: Culture of Service - to be treated like you are the customer from day one. Teamwork - belonging to a supportive family team environment that encourages growth, fosters trust and open communication, and acknowledges value in your contributions. Respect - a team that is accountable, dependable and gives you their full attention. Proactive - to surround yourself with solution-oriented people who strive to improve themselves, others, and the organization. Career Growth - lots of learning opportunities for aspiring minds. Diversity - be a part of our growing diverse and community-minded organization that is all about having fun! Competitive Compensation - we take care of family, which is why we offer more than just competitive wages and great benefits. Our programs offer incentives and promote physical, mental, and financial wellness.
Feb 18, 2025
Full time
Salesforce AI Business Lead Location - Dunton, Essex, SS15 Salary - up to £45,500 per annum Hours - Monday to Friday 8.30am to 5.00pm Hybrid - 2 days office/3 days home, plus you must be willing to travel 1 day per month between UK and European sites. Fully paid training and equipment provided At Percepta, we bring first-class service across each market we support. As Salesforce AI Business Lead at Dunton, Essex, you'll be a part of creating and delivering amazing customer experiences while also enjoying the satisfaction of being part of a unique culture. What You'll Be Doing: The Artificial Intelligence (AI) Business Lead will lead the definition and implementation of AI features within our EU Customer Relationship Centers. This role requires a strong understanding of business processes, AI capabilities, and the Salesforce platform. The ideal candidate will work closely with the AI architect, Salesforce administrators, and development teams to ensure successful AI integration, maximizing value while mitigating risks. Working with the Salesforce Business Administration Analyst, this role is an integral part of the Salesforce European Customer Relationship Centre (CRC) Business Administration team, working across European CRC hubs. During a Typical Day, You'll: Oversee the definition and implementation of AI features for the EU CRC from a business perspective. Identify opportunities to leverage AI to improve efficiency, customer experience, and operational effectiveness. Define comprehensive requirements for new AI features, breaking them down into manageable, incremental phases for development. Establish clear guardrails and rules for AI functionality, ensuring responsible and ethical AI usage. Define and specify the data access requirements for AI models, minimizing the risk of 'hallucinations' (inaccurate or fabricated responses). Write detailed user stories to guide the development process, ensuring alignment with business objectives and user needs. Develop training content for new AI features, focusing on effective use and interpretation of AI-generated outputs. Conduct extensive testing of AI features, collaborating with contact center agents to validate accuracy and user experience. Evaluate new Salesforce AI offerings and propose innovative use cases to enhance CRC operations. Support discussions with the German Workers Council and other relevant stakeholders regarding AI implementation. Utilize reports and dashboards to monitor the performance of implemented AI features, tracking key performance indicators (KPIs). Work closely with the AI architect, Salesforce administrators, and development team to ensure seamless integration and optimal performance of AI features. Perform UAT & smoke testing of new functionality or system changes. Provide Operations and Management with analysis. Act as a liaison between Operations and the Salesforce team to define changes to system requirements. Work closely with the Learning and Development team to build training of the new functionality or system changes. Partner with Salesforce dedicated trainer to provide guidance and support to agents in use of the Salesforce application. Support Salesforce AFR process and access to legacy CRM data on request. Work hand in hand with counterpart to cover the needs of all hubs. What You Bring to the Role: Salesforce AI specialist certification. Undergraduate degree in computer or data science, or related field. Mid-level background in Natural Language Processing (NLP) and deep learning. Mid-level experience working with different AI capabilities. Excellent communication skills to collaborate effectively with cross-functional teams. Demonstrated ability to lead projects independently. A passion for staying up-to-date with the latest advancements in NLP and AI technologies. Analytical thinker with great attention to detail. Ability to articulate user needs and to communicate with developers as required. Quick thinker and ability to take initiative. IT literate. Knowledge of EU Contact Centre processes. Good problem-solving and analytical skills. Organized and able to navigate through multiple requests across several communication channels. Ability to work in a team environment as well as autonomously. Good communication skills. What You Can Expect: 25 days Annual leave to start, increases by 1 day on anniversary of start date for the first 5 years, meaning a potential maximum of 30 days annual leave plus bank holidays. Life Assurance 4 x annual salary. Contributory pension scheme. Private Medical Insurance. Comprehensive travel insurance for you and family in line with Scheme rules. Discounted dental scheme. Discounts on brand new vehicles. Employee Assistance Program (EAP). About Percepta Established in 2000 as a joint venture with TTEC, Percepta has contact centers across the globe that proudly deliver a frictionless customer experience to our clients. Our values are the heartbeat of our organization, and we live, breathe, and play by them every day. As a Percepta team member, you can expect: Culture of Service - to be treated like you are the customer from day one. Teamwork - belonging to a supportive family team environment that encourages growth, fosters trust and open communication, and acknowledges value in your contributions. Respect - a team that is accountable, dependable and gives you their full attention. Proactive - to surround yourself with solution-oriented people who strive to improve themselves, others, and the organization. Career Growth - lots of learning opportunities for aspiring minds. Diversity - be a part of our growing diverse and community-minded organization that is all about having fun! Competitive Compensation - we take care of family, which is why we offer more than just competitive wages and great benefits. Our programs offer incentives and promote physical, mental, and financial wellness.
Are you a passionate and experienced Quality Improvement (QI) trainer? Here at Central London Community Healthcare (CLCH) we pride ourselves on building quality and improvement into everything we do. We have an exciting opportunity for an experienced QI educator to lead our organisational QI capability programme. The successful candidate will have significant experience of teaching, coaching and facilitating quality improvement and will be a senior leader in the QI team. CLCH is committed to developing and embedding a culture of continuous quality improvement and we have an established dosing programme for capability development which we are constantly seeking to improve. Working closely with the CLCH Academy, QI Networks, Partners and Academic institutions in our local systems, you will lead on the development and delivery of our QI training and development programmes. We already have an established QI training faculty of enthusiastic QI coaches and practitioners who help us deliver our training. You will lead on nurturing and professional development of this training faculty. Main duties of the job We are a highly motivated, caring and enthusiastic team who work tirelessly to deliver outstanding customer service and continuously challenge ourselves to continuously improve. We always help and support each other and constantly strive to help everyone find a healthy balance in their work that delivers outstanding benefits to our customers, our organisation and ourselves. The CLCH QI team have a fantastic reputation both internally and externally and we want someone who is going to help us reach even higher heights! The post holder will be responsible for: Defining Quality Improvement (QI) development needs Developing Quality Improvement training offerings Managing Quality Improvement training programmes Delivering Quality Improvement training and support Managing Improvement networks Supporting Quality Improvement projects Strategy and Planning for Quality Improvement function Communication regarding Quality Improvement training Supporting Continuous Professional Development for QI faculty About us Just as we care about our patients' well-being, we also care about yours! We can offer you: A comprehensive induction into the community service followed by a local induction to introduce you to the role Car lease scheme (only available for Band 5 and up) Flexible working options Training, support and development in your career To have a full look at our benefits and what it's like working for us please go here: Job responsibilities Please refer to job description, person specification and trust values, for outline of skills, knowledge and experience required. Person Specification Education/Qualifications Master's Degree in a relevant field or equivalent level combination of Post Graduate degree plus further experience and specialist training or equivalent experience Evidence of ongoing Continued Professional Development Teaching / training qualification Coaching qualification Q membership Experience Experience of leading significant projects that have led to quantifiable improvements. Experience of using improvement tools and techniques in a complex service environment. Experience of project management methods that are appropriate for iterative improvement projects. Experience of using statistical methods in evaluating performance (e.g. SPC) Experience of managing change in a complex multi-stakeholder environment Experience of facilitating workshops/events for a broad range of stakeholders, including senior leadership and frontline health and care staff. Experience of designing training programmes and evaluation frameworks Experience of delivering teaching/training in improvement methods. Experience of coaching/mentoring teams in improvement methods. Experience of service development, planning and policy development Experience of working within a multi-cultural framework. Experience of developing and maintaining project documentation in a project management environment Experience of multi-professional management of teams or services within the designated specialty. Experience of running a network, community of practice, or similar involvement in research programmes/projects. Experience of commissioning training and development programmes Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. £61,927 to £68,676 a year Per Annum, inclusive of HCAS
Feb 15, 2025
Full time
Are you a passionate and experienced Quality Improvement (QI) trainer? Here at Central London Community Healthcare (CLCH) we pride ourselves on building quality and improvement into everything we do. We have an exciting opportunity for an experienced QI educator to lead our organisational QI capability programme. The successful candidate will have significant experience of teaching, coaching and facilitating quality improvement and will be a senior leader in the QI team. CLCH is committed to developing and embedding a culture of continuous quality improvement and we have an established dosing programme for capability development which we are constantly seeking to improve. Working closely with the CLCH Academy, QI Networks, Partners and Academic institutions in our local systems, you will lead on the development and delivery of our QI training and development programmes. We already have an established QI training faculty of enthusiastic QI coaches and practitioners who help us deliver our training. You will lead on nurturing and professional development of this training faculty. Main duties of the job We are a highly motivated, caring and enthusiastic team who work tirelessly to deliver outstanding customer service and continuously challenge ourselves to continuously improve. We always help and support each other and constantly strive to help everyone find a healthy balance in their work that delivers outstanding benefits to our customers, our organisation and ourselves. The CLCH QI team have a fantastic reputation both internally and externally and we want someone who is going to help us reach even higher heights! The post holder will be responsible for: Defining Quality Improvement (QI) development needs Developing Quality Improvement training offerings Managing Quality Improvement training programmes Delivering Quality Improvement training and support Managing Improvement networks Supporting Quality Improvement projects Strategy and Planning for Quality Improvement function Communication regarding Quality Improvement training Supporting Continuous Professional Development for QI faculty About us Just as we care about our patients' well-being, we also care about yours! We can offer you: A comprehensive induction into the community service followed by a local induction to introduce you to the role Car lease scheme (only available for Band 5 and up) Flexible working options Training, support and development in your career To have a full look at our benefits and what it's like working for us please go here: Job responsibilities Please refer to job description, person specification and trust values, for outline of skills, knowledge and experience required. Person Specification Education/Qualifications Master's Degree in a relevant field or equivalent level combination of Post Graduate degree plus further experience and specialist training or equivalent experience Evidence of ongoing Continued Professional Development Teaching / training qualification Coaching qualification Q membership Experience Experience of leading significant projects that have led to quantifiable improvements. Experience of using improvement tools and techniques in a complex service environment. Experience of project management methods that are appropriate for iterative improvement projects. Experience of using statistical methods in evaluating performance (e.g. SPC) Experience of managing change in a complex multi-stakeholder environment Experience of facilitating workshops/events for a broad range of stakeholders, including senior leadership and frontline health and care staff. Experience of designing training programmes and evaluation frameworks Experience of delivering teaching/training in improvement methods. Experience of coaching/mentoring teams in improvement methods. Experience of service development, planning and policy development Experience of working within a multi-cultural framework. Experience of developing and maintaining project documentation in a project management environment Experience of multi-professional management of teams or services within the designated specialty. Experience of running a network, community of practice, or similar involvement in research programmes/projects. Experience of commissioning training and development programmes Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. £61,927 to £68,676 a year Per Annum, inclusive of HCAS
KM Recruitment is a specialist UK wide recruiter for the Skills and Employability sectors. Job Title: Customer Service Tutor / Trainer Location: Remote and classroom-based delivery Salary: £30,000 - £35,000 + bonus potential Type: Full Time, Permanent Essential Criteria: Must hold a Teaching qualification at Level 3 or above (PTLLS/AET) or above/equivalent. Must have experience of delivering Customer Service training (or a similar vocational subject). Must hold a recognised qualification within a relevant subject area. Must be comfortable with (and ideally have) experience of online and group-based training delivery. Ideally hold a recognised Assessor award, though this is not essential as our client can upskill. Full clean driving licence and own vehicle. Must be flexible with travel. Duties: To deliver accredited pre-employment qualifications within Customer Service. Managing your diary efficiently to ensure timely assessments and reviews are conducted. Embed Maths, English and ICT skills in to your delivery. Develop tailored training / workshops and adopt a more personalised approach for individuals requiring more support. Support, advise and motivate learners. Please note: KM Recruitment receive a high number of applications for each role advertised and although we would like to, we are not always able to deliver feedback to unsuccessful candidates. If you have not been contacted within 4 days, then unfortunately your application has been unsuccessful. Thank you for your interest and keep an eye on our website for future opportunities.
Feb 14, 2025
Full time
KM Recruitment is a specialist UK wide recruiter for the Skills and Employability sectors. Job Title: Customer Service Tutor / Trainer Location: Remote and classroom-based delivery Salary: £30,000 - £35,000 + bonus potential Type: Full Time, Permanent Essential Criteria: Must hold a Teaching qualification at Level 3 or above (PTLLS/AET) or above/equivalent. Must have experience of delivering Customer Service training (or a similar vocational subject). Must hold a recognised qualification within a relevant subject area. Must be comfortable with (and ideally have) experience of online and group-based training delivery. Ideally hold a recognised Assessor award, though this is not essential as our client can upskill. Full clean driving licence and own vehicle. Must be flexible with travel. Duties: To deliver accredited pre-employment qualifications within Customer Service. Managing your diary efficiently to ensure timely assessments and reviews are conducted. Embed Maths, English and ICT skills in to your delivery. Develop tailored training / workshops and adopt a more personalised approach for individuals requiring more support. Support, advise and motivate learners. Please note: KM Recruitment receive a high number of applications for each role advertised and although we would like to, we are not always able to deliver feedback to unsuccessful candidates. If you have not been contacted within 4 days, then unfortunately your application has been unsuccessful. Thank you for your interest and keep an eye on our website for future opportunities.
We are excited to announce an exciting opportunity for a Learning and Engagement (L&E) Manager within the award-winning Rapport Learning and Development Team. This role is split between core Rapport learning strategy and delivery, and an innovative L&E consultancy project with one of our valued clients. The ideal candidate will possess expertise in fostering a culture of learning, wellbeing, inclusion, and service excellence. You will inspire team members to take ownership of their performance, exceed customer expectations, and create a personal service experience. Directly reporting to Rapport's Head of L&D, you will divide your time equally between Rapport's learning team and our consultancy client, helping deliver on their unique one team strategy for learning and engagement. When on client location, you will report to the Service Delivery Director (Soft Services). You will join an energetic, driven, and fun team, and will work alongside the Digital Learning Manager, Events & Project Coordinator, Guest Experience Trainers, L&D Business Partners, and Senior L&D Manager. The office base for this role will be Holborn, and the client office locations are across Central London, with hubs near St. Paul's and Victoria. Additionally, you will have the opportunity to visit and work from some of the most amazing and innovative client offices in the UK & Ireland, part of Rapport's continuously growing portfolio. Type of Contract: Full-time, Permanent Hours: 40 per week (Monday-Friday) Salary: £45,000 per annum Ideal Start Date: April 2025 Main responsibilities Managing learning and engagement projects through clear and measurable plans. Delivering engaging workshops that inspire participation. Coaching line managers to maximise employee engagement. Supporting Client Service Partners in coordinating learning activities. Promoting wellbeing initiatives across all service areas. Facilitating employee events that foster inclusion and recognition. Collaborating with others to enhance service delivery, including operationally relevant digital learning that improves performance. Capturing engagement insights and reporting outcomes linked to continuous improvement. Supporting the coordination and communication of employment, social and learning programmes, including apprenticeships, internships, and graduates. The ideal candidate will Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together Be an agile thinker, using a flexible approach to inspire and empower individuals and teams to proactively develop their knowledge, skills, and behaviours in a fast-paced environment Communicate confidently, leveraging influencing skills and a genuine passion for people to build strong relationships with diverse stakeholders Excel in organising tasks and people, completing responsibilities with meticulous attention to detail and integrity while anticipating needs Take pride in fostering a united team spirit, contributing to a collaborative and supportive work culture Lead with authentic enthusiasm for delivering exceptional service to customers, driven by engaged and empowered teams Some of our benefits include: Exclusive travel discounts with TUI, Expedia, and many more Save money on your groceries with discounts on Tesco, Sainsbury's, Morrisons and other major brands A wide range of offers dedicated to improving your personal finances for a more secure future, including life assurance cover Regular emails filled with the best discounts and savings available Receive cash rewards every time you spend and use them on a wide range of brands Financial rewards - for recommending your friends and family and/or even when you bring new business to us (legitimate qualified sales leads) Contributory pension scheme Access to wellness programs to promote the mental health and well-being of our Ambassadors Employee Assistance Program to guide and support our team members Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Learning & development opportunities to support your personal and professional development and growth WOW Awards to celebrate our brilliant Ambassadors nominated for their exceptional service by our guests and clients One Paid Day for Charity Work Why Rapport? Our people come first, and we are committed to developing you and offering a number of fantastic professional and personal development opportunities. We have a suite of over 50 training workshops and a number of Leadership programmes to support you with your development and career progression within Rapport. We are committed to equality of opportunity and inclusion within the workplace, and we celebrate everyone's differences and diverse backgrounds. We have created a number of Employee Networks as part of our "Be Yourself at Rapport" programme, to create a safe space for our Ambassadors to connect and collaborate, ensuring we champion diversity and inclusion in all that we do. Our Ambassadors' mental and physical wellbeing is very important to us, and we continue to have a real focus on providing the varied support and initiatives for our teams to get involved in. Rapport is also a Disability Confident Employer, and we have a number of partnerships with external organisations providing job opportunities within the company for people with special educational needs and disabilities. About the Company Rapport is an award-winning, specialist company that provides corporate organisations with a range of fully managed front and back of house guest services. Our tailored services are provided to clients in all major cities in the UK and Ireland and in key locations in the US and Hong Kong. We are very proud to count some of the UK's most forward-thinking, blue-chip companies as our clients, from small boutique firms to large multi-site international corporations, all with a common goal to provide excellent Customer Service. Our most prestigious awards include: In the 2021 'Best Companies to work for' awards, Rapport was recognised as being the Best Company to Work for in the U.K. Business Services Sector, Rapport was recognised as the second Best (Large) Company to Work for in the UK and third Best Company to Work for in London (all categories and company sizes). We were awarded three stars from 'Best Companies', their ultimate accolade, in 2021 signifying a 'World Class' company. Top 30 Best Places to Work in Hospitality in 2021 winner. Excellence in Diversity & Inclusion at HR in Hospitality Awards 2019. Rapport is a part of Compass Group UK & Ireland, a FTSE 100 company. Please visit our website for further information and before applying to learn more about Rapport and our clients. We will contact applicants within 5-7 workings days. Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.
Feb 10, 2025
Full time
We are excited to announce an exciting opportunity for a Learning and Engagement (L&E) Manager within the award-winning Rapport Learning and Development Team. This role is split between core Rapport learning strategy and delivery, and an innovative L&E consultancy project with one of our valued clients. The ideal candidate will possess expertise in fostering a culture of learning, wellbeing, inclusion, and service excellence. You will inspire team members to take ownership of their performance, exceed customer expectations, and create a personal service experience. Directly reporting to Rapport's Head of L&D, you will divide your time equally between Rapport's learning team and our consultancy client, helping deliver on their unique one team strategy for learning and engagement. When on client location, you will report to the Service Delivery Director (Soft Services). You will join an energetic, driven, and fun team, and will work alongside the Digital Learning Manager, Events & Project Coordinator, Guest Experience Trainers, L&D Business Partners, and Senior L&D Manager. The office base for this role will be Holborn, and the client office locations are across Central London, with hubs near St. Paul's and Victoria. Additionally, you will have the opportunity to visit and work from some of the most amazing and innovative client offices in the UK & Ireland, part of Rapport's continuously growing portfolio. Type of Contract: Full-time, Permanent Hours: 40 per week (Monday-Friday) Salary: £45,000 per annum Ideal Start Date: April 2025 Main responsibilities Managing learning and engagement projects through clear and measurable plans. Delivering engaging workshops that inspire participation. Coaching line managers to maximise employee engagement. Supporting Client Service Partners in coordinating learning activities. Promoting wellbeing initiatives across all service areas. Facilitating employee events that foster inclusion and recognition. Collaborating with others to enhance service delivery, including operationally relevant digital learning that improves performance. Capturing engagement insights and reporting outcomes linked to continuous improvement. Supporting the coordination and communication of employment, social and learning programmes, including apprenticeships, internships, and graduates. The ideal candidate will Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together Be an agile thinker, using a flexible approach to inspire and empower individuals and teams to proactively develop their knowledge, skills, and behaviours in a fast-paced environment Communicate confidently, leveraging influencing skills and a genuine passion for people to build strong relationships with diverse stakeholders Excel in organising tasks and people, completing responsibilities with meticulous attention to detail and integrity while anticipating needs Take pride in fostering a united team spirit, contributing to a collaborative and supportive work culture Lead with authentic enthusiasm for delivering exceptional service to customers, driven by engaged and empowered teams Some of our benefits include: Exclusive travel discounts with TUI, Expedia, and many more Save money on your groceries with discounts on Tesco, Sainsbury's, Morrisons and other major brands A wide range of offers dedicated to improving your personal finances for a more secure future, including life assurance cover Regular emails filled with the best discounts and savings available Receive cash rewards every time you spend and use them on a wide range of brands Financial rewards - for recommending your friends and family and/or even when you bring new business to us (legitimate qualified sales leads) Contributory pension scheme Access to wellness programs to promote the mental health and well-being of our Ambassadors Employee Assistance Program to guide and support our team members Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Learning & development opportunities to support your personal and professional development and growth WOW Awards to celebrate our brilliant Ambassadors nominated for their exceptional service by our guests and clients One Paid Day for Charity Work Why Rapport? Our people come first, and we are committed to developing you and offering a number of fantastic professional and personal development opportunities. We have a suite of over 50 training workshops and a number of Leadership programmes to support you with your development and career progression within Rapport. We are committed to equality of opportunity and inclusion within the workplace, and we celebrate everyone's differences and diverse backgrounds. We have created a number of Employee Networks as part of our "Be Yourself at Rapport" programme, to create a safe space for our Ambassadors to connect and collaborate, ensuring we champion diversity and inclusion in all that we do. Our Ambassadors' mental and physical wellbeing is very important to us, and we continue to have a real focus on providing the varied support and initiatives for our teams to get involved in. Rapport is also a Disability Confident Employer, and we have a number of partnerships with external organisations providing job opportunities within the company for people with special educational needs and disabilities. About the Company Rapport is an award-winning, specialist company that provides corporate organisations with a range of fully managed front and back of house guest services. Our tailored services are provided to clients in all major cities in the UK and Ireland and in key locations in the US and Hong Kong. We are very proud to count some of the UK's most forward-thinking, blue-chip companies as our clients, from small boutique firms to large multi-site international corporations, all with a common goal to provide excellent Customer Service. Our most prestigious awards include: In the 2021 'Best Companies to work for' awards, Rapport was recognised as being the Best Company to Work for in the U.K. Business Services Sector, Rapport was recognised as the second Best (Large) Company to Work for in the UK and third Best Company to Work for in London (all categories and company sizes). We were awarded three stars from 'Best Companies', their ultimate accolade, in 2021 signifying a 'World Class' company. Top 30 Best Places to Work in Hospitality in 2021 winner. Excellence in Diversity & Inclusion at HR in Hospitality Awards 2019. Rapport is a part of Compass Group UK & Ireland, a FTSE 100 company. Please visit our website for further information and before applying to learn more about Rapport and our clients. We will contact applicants within 5-7 workings days. Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.
National Film & Television School
Iver, Buckinghamshire
Full time (35 hours per week, standard business hours between 8:30am and 6pm) Salary between £50,000 to £60,000 per annum, depending on experience Permanent role First established in 1971, the National Film and Television School (NFTS) has evolved to become a leading global institution, developing some of Britain and the world's top creative talent in film, television and games. It is widely acknowledged to be the top school of its kind in the UK and one of the best internationally, being named as one of The Hollywood Reporter's top international film schools for over a decade. The NFTS is a registered charity (313429). CoSTAR National Lab for Research and Development in Creative Technology is the largest ever investment in the creative industries in UK history. The NFTS has been announced as a key partner to run the CoSTAR National Lab, a £51.1m investment by the UK Government to ensure the UK's screen and performance industries have the innovation infrastructure to compete globally. By bringing together world leaders in technology, research and story, we will catalyse innovation for the UK's Creative Industries. Our consortium brings together world-leading research teams from media production, psychology, business and drama at Royal Holloway, AI at University of Surrey; and Creative Technology at Abertay University; and professional training at the National Film & Television School. We are currently recruiting for an experienced and versatile Studio Manager to oversee the operations of our new CoSTAR National R&D Lab studio facility. This pivotal role will be responsible for the management of a range of specialist and traditional creative technologies related to the future of Virtual Production as well as real time performance. You will be responsible for both the LED volume and traditional soundstage as well as a range of the latest equipment including 5G private networks, head mounted displays, and different production software solutions. In this hands-on position, you will be responsible for leading a small team in the set-up, configuration and flexible operation of studio equipment including an LED Volume and Wild Wall. Additionally, you will be responsible for directing a number of technical staff to support the research & development activities within the Lab and you will serve as the primary point of contact for external studio users. The Studio Manager will ensure the team support the needs of staff, students, researchers and external companies, collaborating with specialist tutors, trainers, and manufacturers to achieve optimal outcomes. To apply, please visit our website via the button below. The closing date for applications will be Monday 24 th February 2025. We will be reviewing applications on a rolling basis and we do reserve the right to close this advertisement early if we receive a high volume of suitable applications. Please note that we are unable to sponsor candidates for this role, so we are only able to accept applications from candidates who are able to demonstrate their right to live and work in the UK. If you do not have the right to work in the UK, we will not be able to progress your application. At the NFTS, people are at the heart of what we do. We're an inclusive employer and are committed to equality of opportunity, and building a culturally diverse workforce. We are committed to being an anti-racist organization and to increasing our representation of staff from Black, Asian and minority ethnic communities. We strongly encourage applications from all backgrounds. JOB DESCRIPTION Responsible to: Head of Innovation, with a dotted line to Director of Technology for CoSTAR and the Director of the NFTS Location: CoSTAR National R&D Lab, Pinewood, the National Film and Television School (NFTS), Beaconsfield and Satellite facilities at Royal Holloway University Purpose of role: The Studio Manager will be responsible for the management of a range of specialist and traditional creative technologies, including the LED volume and traditional soundstage as well as a range of equipment from 5G private networks, head mounted displays and different production software solutions. The Studio Manager will be responsible for managing a team in the set-up, configuration and operation of studio equipment, directing technical staff to support research and development activities within the Lab. As Studio Manager you will: Collaborate with stakeholders at Royal Holloway, University of London, and other CoSTAR partners to establish and develop the new National Lab studio infrastructure at our Pinewood location. Ensure the smooth operation of the studio by establishing and maintaining efficient office systems and processes. Lead and support the team to ensure the seamless running of the studio, enabling the delivery of courses and production activities. Manage the daily scheduling of studio space, assigning duties to team members as appropriate. Work closely with the Head of Innovation and other CoSTAR colleagues to ensure workshops are delivered smoothly, on schedule, and within budget, while addressing all student learning outcomes. Provide day-to-day operational support to staff, students, and external companies in the use of the studio. Schedule and ensure timely maintenance, including repairs, software updates, and infrastructure upgrades across all studio areas. Oversee the installation and repair of studio equipment and facilities, including both routine and reactive maintenance. Manage procurement of studio equipment and supplies, ensuring cost-effective purchasing and timely availability of resources. Ensure compliance with health and safety regulations, conducting regular inspections and risk assessments to maintain a safe working environment. Provide timely input into regular planning and reporting of the Facility utilisation and projects in line with the expectations of the funding body. Contribute to regular evaluations of new and emerging technologies relevant to the research & development aspirations of CoSTAR partners. Perform any other duties reasonably associated with the position. To support and enable an inclusive and sustainability-aware culture of active staff engagement within CoSTAR, including effective representation of staff research and development capabilities and interest in programme design. To work with colleagues across the CoSTAR partners to develop a culture of excellence, promoting innovation, team-working and collaboration PERSON SPECIFICATION: This post requires an experienced practitioner working in the film and television industry with up-to-date knowledge and understanding of a working studio and the latest developments related to virtual production. You will have expertise and demonstrable experience in Studio operations, with some experience in Virtual Production Strong leadership skills, experience managing a team and/or training and mentoring new crew Detailed knowledge of studio engineering with the ability to train others in the field and provide hands-on support for the School facilities Ability to perform fault diagnosis and repair Ability to work as part of a team, being organised, flexible and with the ability to multi-task in a fast-paced environment Ability to stay calm under pressure with excellent time management skills Ability to successfully manage relationships with a wide range of contacts both internal and external to the School Excellent stakeholder management and customer service skills Good IT skills Good current contacts with the (UK) production community Experience of working with research and development teams to support experimentation and innovation Experience of teaching and/or professional training Knowledge of research and development in creative technologies associated with Virtual Production Commitment to developing one's own practice as both a studio manager and an educator
Feb 09, 2025
Full time
Full time (35 hours per week, standard business hours between 8:30am and 6pm) Salary between £50,000 to £60,000 per annum, depending on experience Permanent role First established in 1971, the National Film and Television School (NFTS) has evolved to become a leading global institution, developing some of Britain and the world's top creative talent in film, television and games. It is widely acknowledged to be the top school of its kind in the UK and one of the best internationally, being named as one of The Hollywood Reporter's top international film schools for over a decade. The NFTS is a registered charity (313429). CoSTAR National Lab for Research and Development in Creative Technology is the largest ever investment in the creative industries in UK history. The NFTS has been announced as a key partner to run the CoSTAR National Lab, a £51.1m investment by the UK Government to ensure the UK's screen and performance industries have the innovation infrastructure to compete globally. By bringing together world leaders in technology, research and story, we will catalyse innovation for the UK's Creative Industries. Our consortium brings together world-leading research teams from media production, psychology, business and drama at Royal Holloway, AI at University of Surrey; and Creative Technology at Abertay University; and professional training at the National Film & Television School. We are currently recruiting for an experienced and versatile Studio Manager to oversee the operations of our new CoSTAR National R&D Lab studio facility. This pivotal role will be responsible for the management of a range of specialist and traditional creative technologies related to the future of Virtual Production as well as real time performance. You will be responsible for both the LED volume and traditional soundstage as well as a range of the latest equipment including 5G private networks, head mounted displays, and different production software solutions. In this hands-on position, you will be responsible for leading a small team in the set-up, configuration and flexible operation of studio equipment including an LED Volume and Wild Wall. Additionally, you will be responsible for directing a number of technical staff to support the research & development activities within the Lab and you will serve as the primary point of contact for external studio users. The Studio Manager will ensure the team support the needs of staff, students, researchers and external companies, collaborating with specialist tutors, trainers, and manufacturers to achieve optimal outcomes. To apply, please visit our website via the button below. The closing date for applications will be Monday 24 th February 2025. We will be reviewing applications on a rolling basis and we do reserve the right to close this advertisement early if we receive a high volume of suitable applications. Please note that we are unable to sponsor candidates for this role, so we are only able to accept applications from candidates who are able to demonstrate their right to live and work in the UK. If you do not have the right to work in the UK, we will not be able to progress your application. At the NFTS, people are at the heart of what we do. We're an inclusive employer and are committed to equality of opportunity, and building a culturally diverse workforce. We are committed to being an anti-racist organization and to increasing our representation of staff from Black, Asian and minority ethnic communities. We strongly encourage applications from all backgrounds. JOB DESCRIPTION Responsible to: Head of Innovation, with a dotted line to Director of Technology for CoSTAR and the Director of the NFTS Location: CoSTAR National R&D Lab, Pinewood, the National Film and Television School (NFTS), Beaconsfield and Satellite facilities at Royal Holloway University Purpose of role: The Studio Manager will be responsible for the management of a range of specialist and traditional creative technologies, including the LED volume and traditional soundstage as well as a range of equipment from 5G private networks, head mounted displays and different production software solutions. The Studio Manager will be responsible for managing a team in the set-up, configuration and operation of studio equipment, directing technical staff to support research and development activities within the Lab. As Studio Manager you will: Collaborate with stakeholders at Royal Holloway, University of London, and other CoSTAR partners to establish and develop the new National Lab studio infrastructure at our Pinewood location. Ensure the smooth operation of the studio by establishing and maintaining efficient office systems and processes. Lead and support the team to ensure the seamless running of the studio, enabling the delivery of courses and production activities. Manage the daily scheduling of studio space, assigning duties to team members as appropriate. Work closely with the Head of Innovation and other CoSTAR colleagues to ensure workshops are delivered smoothly, on schedule, and within budget, while addressing all student learning outcomes. Provide day-to-day operational support to staff, students, and external companies in the use of the studio. Schedule and ensure timely maintenance, including repairs, software updates, and infrastructure upgrades across all studio areas. Oversee the installation and repair of studio equipment and facilities, including both routine and reactive maintenance. Manage procurement of studio equipment and supplies, ensuring cost-effective purchasing and timely availability of resources. Ensure compliance with health and safety regulations, conducting regular inspections and risk assessments to maintain a safe working environment. Provide timely input into regular planning and reporting of the Facility utilisation and projects in line with the expectations of the funding body. Contribute to regular evaluations of new and emerging technologies relevant to the research & development aspirations of CoSTAR partners. Perform any other duties reasonably associated with the position. To support and enable an inclusive and sustainability-aware culture of active staff engagement within CoSTAR, including effective representation of staff research and development capabilities and interest in programme design. To work with colleagues across the CoSTAR partners to develop a culture of excellence, promoting innovation, team-working and collaboration PERSON SPECIFICATION: This post requires an experienced practitioner working in the film and television industry with up-to-date knowledge and understanding of a working studio and the latest developments related to virtual production. You will have expertise and demonstrable experience in Studio operations, with some experience in Virtual Production Strong leadership skills, experience managing a team and/or training and mentoring new crew Detailed knowledge of studio engineering with the ability to train others in the field and provide hands-on support for the School facilities Ability to perform fault diagnosis and repair Ability to work as part of a team, being organised, flexible and with the ability to multi-task in a fast-paced environment Ability to stay calm under pressure with excellent time management skills Ability to successfully manage relationships with a wide range of contacts both internal and external to the School Excellent stakeholder management and customer service skills Good IT skills Good current contacts with the (UK) production community Experience of working with research and development teams to support experimentation and innovation Experience of teaching and/or professional training Knowledge of research and development in creative technologies associated with Virtual Production Commitment to developing one's own practice as both a studio manager and an educator
Are you looking for a Content Creator Apprenticeship? Gain valuable on-the-job experience as a Content Creation Apprentice. You'll contribute to the creation and delivery of engaging content across various platforms, including written, visual, and video formats. Develop essential skills in content strategy, digital marketing, and project management. Are you passionate, ambitious, and eager to take your career to the next level? We're always looking for talented individuals to join our Talent Pool! By doing so, you'll stay connected to exciting opportunities tailored to your skills and aspirations. Why Join Our Talent Pool? Stay Informed : Be the first to know about new roles and opportunities. Tailored Opportunities : Match your skills with upcoming positions in your field. Initial Salary: 18,000 - 22,000 Location: Bristol Required Skills and Experience: Essential qualifications : Grade C/4 or above in Maths and English. Technical skills : Good IT skills with an understanding of Microsoft Office/Google packages and various social media platforms. Strong Creative Flair: Possess a strong creative flair with an interest in creating visually engaging content. Adaptability: Comfortable working in a dynamic environment and adjusting to changing business needs. Time Management: Proven ability to manage time effectively, prioritise tasks, and meet deadlines. Commitment to Excellence: Dedicated to delivering high-quality work and continuously improving personal and professional skills. Key Responsibilities: Researching the target audience: Conduct in-depth research to understand the needs, interests and behaviors of the target audience. Developing an idea according to a brief: Develop innovative and engaging content ideas that align with project briefs and client objectives. Supporting the production of the piece of content: Assist in the production process of various content formats, including written, visual, and audio content. Keeping track of audience engagement: Monitor and analyze audience engagement metrics across various platforms to measure content performance and identify areas for improvement. About the Apprenticeship: As a level 3 content creator apprentice, you will learn the latest modern marketing trends and how to create content with impact. Content creators are needed in all kinds of organisations, from charities to social media companies and even for high profile events like BAFTAs. With more organisations looking to project their brand's personality, the demand for people who can produce high-quality content is growing fast. A content creator apprentice will help to develop videos, images and articles to promote their organisation's message to an audience. You will get to see campaigns you have worked on published online, put up on billboards or even broadcasted on TV. Participants in our digital content creator apprenticeship will gain valuable skills and outcomes such as: Equipping Learners for Digital Content Creation: The programme equips learners with the knowledge and skills necessary to excel in creating digital content across diverse sectors where online engagement is paramount. Expertise in Online Presence Enhancement: Learners will gain expertise in establishing and enhancing businesses' online presence, ensuring effective engagement with target audiences, and delivering narratives that captivate and resonate with customers. Developing a Versatile Skill Set: Through a thorough and diverse curriculum, apprentices will develop the versatile skill set needed to produce impactful content that drives results. Balancing Theory and Practical Experience: By blending theoretical concepts with practical, hands-on experience, learners will be well-equipped to navigate and respond to the evolving demands of the digital age. Our apprenticeship standard is delivered via our virtual learning platform. With support from specialist trainers, 121 skills coaches and our learning platform 'Aptem' where you will complete the learning programme. An apprenticeship includes regular training with our training provider Pateto. At least 20% of your working hours will be spent training or studying. randstaddigitalapprenticeships
Feb 04, 2025
Full time
Are you looking for a Content Creator Apprenticeship? Gain valuable on-the-job experience as a Content Creation Apprentice. You'll contribute to the creation and delivery of engaging content across various platforms, including written, visual, and video formats. Develop essential skills in content strategy, digital marketing, and project management. Are you passionate, ambitious, and eager to take your career to the next level? We're always looking for talented individuals to join our Talent Pool! By doing so, you'll stay connected to exciting opportunities tailored to your skills and aspirations. Why Join Our Talent Pool? Stay Informed : Be the first to know about new roles and opportunities. Tailored Opportunities : Match your skills with upcoming positions in your field. Initial Salary: 18,000 - 22,000 Location: Bristol Required Skills and Experience: Essential qualifications : Grade C/4 or above in Maths and English. Technical skills : Good IT skills with an understanding of Microsoft Office/Google packages and various social media platforms. Strong Creative Flair: Possess a strong creative flair with an interest in creating visually engaging content. Adaptability: Comfortable working in a dynamic environment and adjusting to changing business needs. Time Management: Proven ability to manage time effectively, prioritise tasks, and meet deadlines. Commitment to Excellence: Dedicated to delivering high-quality work and continuously improving personal and professional skills. Key Responsibilities: Researching the target audience: Conduct in-depth research to understand the needs, interests and behaviors of the target audience. Developing an idea according to a brief: Develop innovative and engaging content ideas that align with project briefs and client objectives. Supporting the production of the piece of content: Assist in the production process of various content formats, including written, visual, and audio content. Keeping track of audience engagement: Monitor and analyze audience engagement metrics across various platforms to measure content performance and identify areas for improvement. About the Apprenticeship: As a level 3 content creator apprentice, you will learn the latest modern marketing trends and how to create content with impact. Content creators are needed in all kinds of organisations, from charities to social media companies and even for high profile events like BAFTAs. With more organisations looking to project their brand's personality, the demand for people who can produce high-quality content is growing fast. A content creator apprentice will help to develop videos, images and articles to promote their organisation's message to an audience. You will get to see campaigns you have worked on published online, put up on billboards or even broadcasted on TV. Participants in our digital content creator apprenticeship will gain valuable skills and outcomes such as: Equipping Learners for Digital Content Creation: The programme equips learners with the knowledge and skills necessary to excel in creating digital content across diverse sectors where online engagement is paramount. Expertise in Online Presence Enhancement: Learners will gain expertise in establishing and enhancing businesses' online presence, ensuring effective engagement with target audiences, and delivering narratives that captivate and resonate with customers. Developing a Versatile Skill Set: Through a thorough and diverse curriculum, apprentices will develop the versatile skill set needed to produce impactful content that drives results. Balancing Theory and Practical Experience: By blending theoretical concepts with practical, hands-on experience, learners will be well-equipped to navigate and respond to the evolving demands of the digital age. Our apprenticeship standard is delivered via our virtual learning platform. With support from specialist trainers, 121 skills coaches and our learning platform 'Aptem' where you will complete the learning programme. An apprenticeship includes regular training with our training provider Pateto. At least 20% of your working hours will be spent training or studying. randstaddigitalapprenticeships
Are you looking for a Content Creator Apprenticeship? Gain valuable on-the-job experience as a Content Creation Apprentice. You'll contribute to the creation and delivery of engaging content across various platforms, including written, visual, and video formats. Develop essential skills in content strategy, digital marketing, and project management. Are you passionate, ambitious, and eager to take your career to the next level? We're always looking for talented individuals to join our Talent Pool! By doing so, you'll stay connected to exciting opportunities tailored to your skills and aspirations. Why Join Our Talent Pool? Stay Informed : Be the first to know about new roles and opportunities. Tailored Opportunities : Match your skills with upcoming positions in your field. Initial Salary: 18,000 - 22,000 Location: Manchester Required Skills and Experience: Essential qualifications : Grade C/4 or above in Maths and English. Technical skills : Good IT skills with an understanding of Microsoft Office/Google packages and various social media platforms. Strong Creative Flair: Possess a strong creative flair with an interest in creating visually engaging content. Adaptability: Comfortable working in a dynamic environment and adjusting to changing business needs. Time Management: Proven ability to manage time effectively, prioritise tasks, and meet deadlines. Commitment to Excellence: Dedicated to delivering high-quality work and continuously improving personal and professional skills. Key Responsibilities: Researching the target audience: Conduct in-depth research to understand the needs, interests and behaviors of the target audience. Developing an idea according to a brief: Develop innovative and engaging content ideas that align with project briefs and client objectives. Supporting the production of the piece of content: Assist in the production process of various content formats, including written, visual, and audio content. Keeping track of audience engagement: Monitor and analyze audience engagement metrics across various platforms to measure content performance and identify areas for improvement. About the Apprenticeship: As a level 3 content creator apprentice, you will learn the latest modern marketing trends and how to create content with impact. Content creators are needed in all kinds of organisations, from charities to social media companies and even for high profile events like BAFTAs. With more organisations looking to project their brand's personality, the demand for people who can produce high-quality content is growing fast. A content creator apprentice will help to develop videos, images and articles to promote their organisation's message to an audience. You will get to see campaigns you have worked on published online, put up on billboards or even broadcasted on TV. Participants in our digital content creator apprenticeship will gain valuable skills and outcomes such as: Equipping Learners for Digital Content Creation: The programme equips learners with the knowledge and skills necessary to excel in creating digital content across diverse sectors where online engagement is paramount. Expertise in Online Presence Enhancement: Learners will gain expertise in establishing and enhancing businesses' online presence, ensuring effective engagement with target audiences, and delivering narratives that captivate and resonate with customers. Developing a Versatile Skill Set: Through a thorough and diverse curriculum, apprentices will develop the versatile skill set needed to produce impactful content that drives results. Balancing Theory and Practical Experience: By blending theoretical concepts with practical, hands-on experience, learners will be well-equipped to navigate and respond to the evolving demands of the digital age. Our apprenticeship standard is delivered via our virtual learning platform. With support from specialist trainers, 121 skills coaches and our learning platform 'Aptem' where you will complete the learning programme. An apprenticeship includes regular training with our training provider Pateto. At least 20% of your working hours will be spent training or studying. randstaddigitalapprenticeships
Feb 03, 2025
Full time
Are you looking for a Content Creator Apprenticeship? Gain valuable on-the-job experience as a Content Creation Apprentice. You'll contribute to the creation and delivery of engaging content across various platforms, including written, visual, and video formats. Develop essential skills in content strategy, digital marketing, and project management. Are you passionate, ambitious, and eager to take your career to the next level? We're always looking for talented individuals to join our Talent Pool! By doing so, you'll stay connected to exciting opportunities tailored to your skills and aspirations. Why Join Our Talent Pool? Stay Informed : Be the first to know about new roles and opportunities. Tailored Opportunities : Match your skills with upcoming positions in your field. Initial Salary: 18,000 - 22,000 Location: Manchester Required Skills and Experience: Essential qualifications : Grade C/4 or above in Maths and English. Technical skills : Good IT skills with an understanding of Microsoft Office/Google packages and various social media platforms. Strong Creative Flair: Possess a strong creative flair with an interest in creating visually engaging content. Adaptability: Comfortable working in a dynamic environment and adjusting to changing business needs. Time Management: Proven ability to manage time effectively, prioritise tasks, and meet deadlines. Commitment to Excellence: Dedicated to delivering high-quality work and continuously improving personal and professional skills. Key Responsibilities: Researching the target audience: Conduct in-depth research to understand the needs, interests and behaviors of the target audience. Developing an idea according to a brief: Develop innovative and engaging content ideas that align with project briefs and client objectives. Supporting the production of the piece of content: Assist in the production process of various content formats, including written, visual, and audio content. Keeping track of audience engagement: Monitor and analyze audience engagement metrics across various platforms to measure content performance and identify areas for improvement. About the Apprenticeship: As a level 3 content creator apprentice, you will learn the latest modern marketing trends and how to create content with impact. Content creators are needed in all kinds of organisations, from charities to social media companies and even for high profile events like BAFTAs. With more organisations looking to project their brand's personality, the demand for people who can produce high-quality content is growing fast. A content creator apprentice will help to develop videos, images and articles to promote their organisation's message to an audience. You will get to see campaigns you have worked on published online, put up on billboards or even broadcasted on TV. Participants in our digital content creator apprenticeship will gain valuable skills and outcomes such as: Equipping Learners for Digital Content Creation: The programme equips learners with the knowledge and skills necessary to excel in creating digital content across diverse sectors where online engagement is paramount. Expertise in Online Presence Enhancement: Learners will gain expertise in establishing and enhancing businesses' online presence, ensuring effective engagement with target audiences, and delivering narratives that captivate and resonate with customers. Developing a Versatile Skill Set: Through a thorough and diverse curriculum, apprentices will develop the versatile skill set needed to produce impactful content that drives results. Balancing Theory and Practical Experience: By blending theoretical concepts with practical, hands-on experience, learners will be well-equipped to navigate and respond to the evolving demands of the digital age. Our apprenticeship standard is delivered via our virtual learning platform. With support from specialist trainers, 121 skills coaches and our learning platform 'Aptem' where you will complete the learning programme. An apprenticeship includes regular training with our training provider Pateto. At least 20% of your working hours will be spent training or studying. randstaddigitalapprenticeships
Overview THE FIRM Montagu Evans is an independent, market leading property consultancy. Headquartered in London with offices in Scotland and Manchester. Our work encompasses planning and development, specialist valuations and transactions across the United Kingdom. We're a group of people that are excellent individually and exceptional together. We're people that care about people, not just bricks and mortar. We care about our legacy, we create spaces that people use to live, work, communicate and connect. We're a partnership and the people who run the business are empowered to create their own teams to exceed our client's requests. This highly flexible and collaborative approach, tailoring the talent to the complexity of the work, has enabled us to develop an exceptional business that has spanned over a century. We encourage an honest and straightforward approach to our work and relationships. We embrace individuality, whilst relying on working together and never accepting the status quo. We give everyone the opportunity to be the best version of themselves. We trust and support each other. We recognise that our people are the heart of our success and only by identifying, supporting and promoting them will we be able to provide continued outstanding client service. Together we are Montagu Evans. Montagu Evans is committed to maintaining an inclusive work environment. One that embraces everyone. Read more here THE TEAM We are seeking to recruit an IT Business Partner who will focus on optimising our use of the Microsoft stack/licensing that is already in place as well as learning about key business applications to provide high level training and knowledge transfer as well as management of the software providers. The Technology & Data team currently consists of 6 Montagu Evans staff, 2 onsite staff placed by our IT Managed Service partner and 1 onsite member seconded in from our Data insights/visualisation partner. The team supports all colleagues within Montagu Evans. The team is led by the Director of Technology & Data and the role is one of five direct reports. Responsibilities Identify opportunities for broader use / awareness of the Microsoft application stack. Devise and deliver a training programme for Microsoft products such as (but not limited to) Teams, SharePoint, OneDrive, Excel, Word, PowerPoint, Forms, Bookings, Lists, OneNote & Stream. Support testing and deployment of new Microsoft technologies (i.e. CoPilot & Azure Blob storage) as well as ongoing upgrades of existing tools. Take on day to day management of MS licensing across the firm deferring to line manager for budget sign off. Take on day to day management of key business applications (as agreed) across the firm including: management of licences deferring to line manager for budget sign off. arranging training delivery from software providers. feedback business requirements/requests to software providers. manage software providers (where appropriate) through service review meetings. Take on oversight of mobile applications being managed in the firm's portal and managed via MDM/MAM policies working with our Managed Service Partner to ensure they are appropriate, and that colleagues understand their use/benefit. Configure and prepare reports for Senior Stakeholders within the business to demonstrate value being delivered. Qualifications DESIRED KNOWLEDGE, SKILLS, EXPERIENCE & QUALIFICATION Demonstrate a track record and the ability to: build relationships and work well as part of a team. interact with executive level internal stakeholders & external partners. adapt to changing technology and work within a fast-paced environment. multi-task/prioritise working within a team structure and independently. prioritise and manage own workload in a demanding environment. excellent customer service skills with a helpful and responsive approach. Be independent, resourceful and possess keen ability to learn with excellent work ethic. Experience of Commercial Real Estate (CRE) sector is desirable. Strong track record of delivery regarding optimisation/efficiencies. Strong IT skills. Strong communication skills at all levels of the business. Good Maths & English along with relevant higher-level education or equivalent. Must be a current Microsoft Certified Trainer. A flexible attitude towards working hours, some activities may need to be carried out outside normal business hours.
Jan 30, 2025
Full time
Overview THE FIRM Montagu Evans is an independent, market leading property consultancy. Headquartered in London with offices in Scotland and Manchester. Our work encompasses planning and development, specialist valuations and transactions across the United Kingdom. We're a group of people that are excellent individually and exceptional together. We're people that care about people, not just bricks and mortar. We care about our legacy, we create spaces that people use to live, work, communicate and connect. We're a partnership and the people who run the business are empowered to create their own teams to exceed our client's requests. This highly flexible and collaborative approach, tailoring the talent to the complexity of the work, has enabled us to develop an exceptional business that has spanned over a century. We encourage an honest and straightforward approach to our work and relationships. We embrace individuality, whilst relying on working together and never accepting the status quo. We give everyone the opportunity to be the best version of themselves. We trust and support each other. We recognise that our people are the heart of our success and only by identifying, supporting and promoting them will we be able to provide continued outstanding client service. Together we are Montagu Evans. Montagu Evans is committed to maintaining an inclusive work environment. One that embraces everyone. Read more here THE TEAM We are seeking to recruit an IT Business Partner who will focus on optimising our use of the Microsoft stack/licensing that is already in place as well as learning about key business applications to provide high level training and knowledge transfer as well as management of the software providers. The Technology & Data team currently consists of 6 Montagu Evans staff, 2 onsite staff placed by our IT Managed Service partner and 1 onsite member seconded in from our Data insights/visualisation partner. The team supports all colleagues within Montagu Evans. The team is led by the Director of Technology & Data and the role is one of five direct reports. Responsibilities Identify opportunities for broader use / awareness of the Microsoft application stack. Devise and deliver a training programme for Microsoft products such as (but not limited to) Teams, SharePoint, OneDrive, Excel, Word, PowerPoint, Forms, Bookings, Lists, OneNote & Stream. Support testing and deployment of new Microsoft technologies (i.e. CoPilot & Azure Blob storage) as well as ongoing upgrades of existing tools. Take on day to day management of MS licensing across the firm deferring to line manager for budget sign off. Take on day to day management of key business applications (as agreed) across the firm including: management of licences deferring to line manager for budget sign off. arranging training delivery from software providers. feedback business requirements/requests to software providers. manage software providers (where appropriate) through service review meetings. Take on oversight of mobile applications being managed in the firm's portal and managed via MDM/MAM policies working with our Managed Service Partner to ensure they are appropriate, and that colleagues understand their use/benefit. Configure and prepare reports for Senior Stakeholders within the business to demonstrate value being delivered. Qualifications DESIRED KNOWLEDGE, SKILLS, EXPERIENCE & QUALIFICATION Demonstrate a track record and the ability to: build relationships and work well as part of a team. interact with executive level internal stakeholders & external partners. adapt to changing technology and work within a fast-paced environment. multi-task/prioritise working within a team structure and independently. prioritise and manage own workload in a demanding environment. excellent customer service skills with a helpful and responsive approach. Be independent, resourceful and possess keen ability to learn with excellent work ethic. Experience of Commercial Real Estate (CRE) sector is desirable. Strong track record of delivery regarding optimisation/efficiencies. Strong IT skills. Strong communication skills at all levels of the business. Good Maths & English along with relevant higher-level education or equivalent. Must be a current Microsoft Certified Trainer. A flexible attitude towards working hours, some activities may need to be carried out outside normal business hours.
Data Science Specialist Data & System Integration Specialist Use your expertise to integrate, analyse and visualise data from our Defence customers to make a real impact Location: Farnborough, Hampshire Join our dynamic UK Defence Services team and transform military data into actionable insights. Use your expertise in data integration, AI, and system optimization to support critical defence operations. Be part of a global team driving real-world impact apply today! Job Role Help our customers bring value from their data, by making data integrations, data transformations and data visualisations. This will help our military customers to create powerful Common Intelligence Picture (CIP) outputs which will directly inform operational decision-making. Conduct meetings with the customer. Build and overview of customer data sources / sensors, how to integrate it and present it. Ma Get and include input from the client s Data Scientists about how to use AI to enrich the data. Integrate AI models into the data processing flows.ke data integrations and validate the outcomes with the customer. Bring technical expertise in data and system integrations to support both contracted project delivery and business development activities to pursue new sales opportunities. Key Stakeholders External: Customers (existing and potential), military stakeholders, industry partners Systematic: Project teams, Business Development teams, Insight Team, Data Science Team and Product Management. Technical Knowledge Advantage if you have worked with Linux, Docker and Kubernetes NodeRed or Apache Nifi OpenSearch and OpenSearch Dashboards Javascript / Python or similar Expression Language JSON / XML Java and Gradle PostgreSQL or other relational database REST Services Join our growing UK Defence Services team Our Defence Services team in the UK works closely with military customers and front-line users of our client s software products. We are a small, multi-disciplinary team of technical experts, engineers, software architects, trainers and project managers, whose expertise is highly valued by our customers in the UK and across Western Europe. As a member of this team, you will support the delivery of our broad portfolio of projects, collaborate with colleagues in the other Defence Services teams around the world, and support business developers with new sales opportunities to help drive our continued growth. Transform Defence Data info actionable insights: Integrate and streamline data for real-time operational success Drawing on a strong technical skillset in data science, data analytics, and information systems, you will work directly with our Defence customers to help them extract valuable insights from their data, to inform critical operational decision-making. You will be responsible for integrating and processing data from multiple systems and ensuring it is accessible and actionable within our platform and meet the needs of military users. Your work will involve using low-code/no-code tools to design and manage data workflows, performing data transformations, and occasionally scripting in Python to handle more complex tasks. As well as technical expertise, the ideal candidate will also have experience in external customer-facing or consultancy roles, working directly alongside users to understand their needs and challenges. You will have a strong focus on solving problems and delivering successful outcomes to customers. Some of your key tasks will include: • Data Integration: Ingest data from various external systems and sources into our internal platform. Ensure seamless data flow between different systems, enabling real-time or scheduled data synchronization. • Data Processing and Transformation: Utilize low-code/no-code platforms to design and manage data pipelines. Transform raw data into structured formats suitable for reporting, analysis, and visualization. Apply business logic and data mapping to ensure data consistency and accuracy. • System Integration: Integrate and configure various software systems to work together, ensuring data is properly exchanged and utilized. Collaborate with IT and development teams to ensure integrations meet technical and business requirements. • AI Service Integration: Integrate AI services into data workflows to enhance data processing capabilities. Utilize AI/ML models for tasks such as data classification, prediction, or extracting insights from unstructured data. • Data Reporting and Visualisation: Ensure transformed data is properly indexed and made searchable within our systems. Display processed data in dashboards and reports. Qualified Data Science Consultant skilled in data integration, APIs, cloud platforms, and problem-solving with strong collaboration abilities To succeed in this role, we imagine the right candidate to have • Technical Skills: Experience with data integration tools, such as NodeRed, Apache Nifi. Familiarity with APIs and AI services (e.g., using AI/ML APIs for data processing tasks). Knowledge of JSON, XML, and other data formats. • Experience: Proven experience in a data integration or system integration role. Experience with cloud platforms (e.g., AWS, Azure) is a plus. • Soft Skills: Strong problem-solving skills and attention to detail. Excellent communication and collaboration abilities. Ability to work independently and manage multiple tasks simultaneously. • Educational background: Bachelor s degree in computer science, Information Technology, Data Science, or a related field, or equivalent work experience. Please note that you must be eligible to live and work in the UK, and must meet the requirements for UK Security Clearance. Never stop developing Our client is truly international and uniquely people-centric. Together, we write intelligent and innovative code to drive progress and improve lives, delivering it to our many customers and supporting them in its use. We develop IT solutions that make a real difference where it matters most. This is why we never stop developing. Here, we are committed to being more than just a workplace our client is a community where professionalism meets personal connection and provides a sense of belonging and pride.
Jan 29, 2025
Full time
Data Science Specialist Data & System Integration Specialist Use your expertise to integrate, analyse and visualise data from our Defence customers to make a real impact Location: Farnborough, Hampshire Join our dynamic UK Defence Services team and transform military data into actionable insights. Use your expertise in data integration, AI, and system optimization to support critical defence operations. Be part of a global team driving real-world impact apply today! Job Role Help our customers bring value from their data, by making data integrations, data transformations and data visualisations. This will help our military customers to create powerful Common Intelligence Picture (CIP) outputs which will directly inform operational decision-making. Conduct meetings with the customer. Build and overview of customer data sources / sensors, how to integrate it and present it. Ma Get and include input from the client s Data Scientists about how to use AI to enrich the data. Integrate AI models into the data processing flows.ke data integrations and validate the outcomes with the customer. Bring technical expertise in data and system integrations to support both contracted project delivery and business development activities to pursue new sales opportunities. Key Stakeholders External: Customers (existing and potential), military stakeholders, industry partners Systematic: Project teams, Business Development teams, Insight Team, Data Science Team and Product Management. Technical Knowledge Advantage if you have worked with Linux, Docker and Kubernetes NodeRed or Apache Nifi OpenSearch and OpenSearch Dashboards Javascript / Python or similar Expression Language JSON / XML Java and Gradle PostgreSQL or other relational database REST Services Join our growing UK Defence Services team Our Defence Services team in the UK works closely with military customers and front-line users of our client s software products. We are a small, multi-disciplinary team of technical experts, engineers, software architects, trainers and project managers, whose expertise is highly valued by our customers in the UK and across Western Europe. As a member of this team, you will support the delivery of our broad portfolio of projects, collaborate with colleagues in the other Defence Services teams around the world, and support business developers with new sales opportunities to help drive our continued growth. Transform Defence Data info actionable insights: Integrate and streamline data for real-time operational success Drawing on a strong technical skillset in data science, data analytics, and information systems, you will work directly with our Defence customers to help them extract valuable insights from their data, to inform critical operational decision-making. You will be responsible for integrating and processing data from multiple systems and ensuring it is accessible and actionable within our platform and meet the needs of military users. Your work will involve using low-code/no-code tools to design and manage data workflows, performing data transformations, and occasionally scripting in Python to handle more complex tasks. As well as technical expertise, the ideal candidate will also have experience in external customer-facing or consultancy roles, working directly alongside users to understand their needs and challenges. You will have a strong focus on solving problems and delivering successful outcomes to customers. Some of your key tasks will include: • Data Integration: Ingest data from various external systems and sources into our internal platform. Ensure seamless data flow between different systems, enabling real-time or scheduled data synchronization. • Data Processing and Transformation: Utilize low-code/no-code platforms to design and manage data pipelines. Transform raw data into structured formats suitable for reporting, analysis, and visualization. Apply business logic and data mapping to ensure data consistency and accuracy. • System Integration: Integrate and configure various software systems to work together, ensuring data is properly exchanged and utilized. Collaborate with IT and development teams to ensure integrations meet technical and business requirements. • AI Service Integration: Integrate AI services into data workflows to enhance data processing capabilities. Utilize AI/ML models for tasks such as data classification, prediction, or extracting insights from unstructured data. • Data Reporting and Visualisation: Ensure transformed data is properly indexed and made searchable within our systems. Display processed data in dashboards and reports. Qualified Data Science Consultant skilled in data integration, APIs, cloud platforms, and problem-solving with strong collaboration abilities To succeed in this role, we imagine the right candidate to have • Technical Skills: Experience with data integration tools, such as NodeRed, Apache Nifi. Familiarity with APIs and AI services (e.g., using AI/ML APIs for data processing tasks). Knowledge of JSON, XML, and other data formats. • Experience: Proven experience in a data integration or system integration role. Experience with cloud platforms (e.g., AWS, Azure) is a plus. • Soft Skills: Strong problem-solving skills and attention to detail. Excellent communication and collaboration abilities. Ability to work independently and manage multiple tasks simultaneously. • Educational background: Bachelor s degree in computer science, Information Technology, Data Science, or a related field, or equivalent work experience. Please note that you must be eligible to live and work in the UK, and must meet the requirements for UK Security Clearance. Never stop developing Our client is truly international and uniquely people-centric. Together, we write intelligent and innovative code to drive progress and improve lives, delivering it to our many customers and supporting them in its use. We develop IT solutions that make a real difference where it matters most. This is why we never stop developing. Here, we are committed to being more than just a workplace our client is a community where professionalism meets personal connection and provides a sense of belonging and pride.
Quality Engineer/Inspector Proactive Global is hiring for experienced Quality Engineers/Inspector for a leading manufacturing company based in Sunbury. The company specialises in designing and manufacturing ultrasonic wind sensors. We are looking for a IPC Qualified Quality Engineer with strong testing and inspection experience into manufacturing field. Location: Sunbury-Upon-Thames, TW16 Salary : 40- 45K per annum Job Type: Permanent Position Shift Timings : Standard shifts - 7:30AM- 4PM (40 hours a week) Responsibilities: Support production & test processes with product quality and/or efficiency improvements, e.g. identify areas for improvement, expansion of process controls, available quality management tools, set up / review relevant process KPIs, Lean / Sigma methodologies, process simplification, 5S configured areas, waste removal. Customer requirements: Support as required with customer audits and documentation. Approvals: Develop PPAP / FAI approvals for new products. Conduct supplier audits as required to ensure product conformance and APQP4Wind maturity. Support non-conformance management Support in ensuring all procedures and quality systems are in line with legal and internal customer requirements, including writing and updating procedures Develop KPIs for the NCR process and audit process. Support the product lifecycle management system and ensure compliance with ISO9001. Contribute to developing integrated management systems and continuously seek to improve standards with ISO9001 / IS(phone number removed) accreditation. Manage the audit process at FT. Oversee audit planning, execution and actions implemented Qualifications required: Experience in a similar role in medium to high volume manufacturing for high reliability/automotive /aerospace applications. Working knowledge of the following operations: Screen printing solder paste SMT Pick & Place SMT Reflow Automated inspection - SPI & AOI Robotic soldering Takaya flying probe Manual inspection & rework Conformal coating IPC J-STD-001 CIT (Certified IPC Trainer) ideally or minimum IPC J-STD-001 CIS (Certified IPC Specialist) IPC-A-610 certified (Acceptability of Electronic Assemblies) IPC-7721 certified (Repair and Modification of Printed Boards and Electronic Assemblies) IPC-7711 certified (Rework of Electronic Assemblies) Working knowledge of Lean Manufacturing, 5S and OEE. KPI and Target driven Experience with APQP / Lean / Six Sigma Auditor qualification Experience of recognised quality tools Strong numeracy and analytical skills. Knowledge of SPC & statistical methods If you are interested in the above mentioned role, kindly share your CV at (url removed) or contact Guarvi at (phone number removed) for further details. Proactive Global is committed to equality in the workplace and is an equal opportunity employer. Proactive Global is acting as an Employment Business in relation to this vacancy.
Jan 29, 2025
Full time
Quality Engineer/Inspector Proactive Global is hiring for experienced Quality Engineers/Inspector for a leading manufacturing company based in Sunbury. The company specialises in designing and manufacturing ultrasonic wind sensors. We are looking for a IPC Qualified Quality Engineer with strong testing and inspection experience into manufacturing field. Location: Sunbury-Upon-Thames, TW16 Salary : 40- 45K per annum Job Type: Permanent Position Shift Timings : Standard shifts - 7:30AM- 4PM (40 hours a week) Responsibilities: Support production & test processes with product quality and/or efficiency improvements, e.g. identify areas for improvement, expansion of process controls, available quality management tools, set up / review relevant process KPIs, Lean / Sigma methodologies, process simplification, 5S configured areas, waste removal. Customer requirements: Support as required with customer audits and documentation. Approvals: Develop PPAP / FAI approvals for new products. Conduct supplier audits as required to ensure product conformance and APQP4Wind maturity. Support non-conformance management Support in ensuring all procedures and quality systems are in line with legal and internal customer requirements, including writing and updating procedures Develop KPIs for the NCR process and audit process. Support the product lifecycle management system and ensure compliance with ISO9001. Contribute to developing integrated management systems and continuously seek to improve standards with ISO9001 / IS(phone number removed) accreditation. Manage the audit process at FT. Oversee audit planning, execution and actions implemented Qualifications required: Experience in a similar role in medium to high volume manufacturing for high reliability/automotive /aerospace applications. Working knowledge of the following operations: Screen printing solder paste SMT Pick & Place SMT Reflow Automated inspection - SPI & AOI Robotic soldering Takaya flying probe Manual inspection & rework Conformal coating IPC J-STD-001 CIT (Certified IPC Trainer) ideally or minimum IPC J-STD-001 CIS (Certified IPC Specialist) IPC-A-610 certified (Acceptability of Electronic Assemblies) IPC-7721 certified (Repair and Modification of Printed Boards and Electronic Assemblies) IPC-7711 certified (Rework of Electronic Assemblies) Working knowledge of Lean Manufacturing, 5S and OEE. KPI and Target driven Experience with APQP / Lean / Six Sigma Auditor qualification Experience of recognised quality tools Strong numeracy and analytical skills. Knowledge of SPC & statistical methods If you are interested in the above mentioned role, kindly share your CV at (url removed) or contact Guarvi at (phone number removed) for further details. Proactive Global is committed to equality in the workplace and is an equal opportunity employer. Proactive Global is acting as an Employment Business in relation to this vacancy.
Are you looking to turn your passion for marketing & graphics design into a career? Randstad have a great opportunity to join our team as a Marketing Graphics Designer Apprentice. Job Title: Marketing Graphics Designer Apprentice Pay: 15,000 per annum 18 Month Apprenticeship with a view of a full-time permanent position upon completion Hours: Monday - Friday 09:00am - 17:30pm Location - London Training Provided : Level 3 Multi Channel Marketing standard delivered via virtual learning platform sessions. With support from specialist trainers and 121 skills coaches and our learning platform "Aptem" where you will complete the learning on program. IT Vendor training will also be provided. Main Duties include: Creation of Digital Material to support the primary marketing function (online and paper) Support with creating of packaging designs and layouts Management of Social Media platforms (LinkedIn, Facebook, Instagram, Youtube) Assisting with information for the company newsletter and product guides Handling specific customer needs such as packaging requirements, labelling ect Qualifications and Key Skills: Maths & English GCSE at Grade C/Level 4 or above or equivalent is desirable Good communication skills An interest/passion it IT/computing Self-motivated, professional and enthusiastic If you are interested in the role and believe this is something for you please click apply with CV below. randstaddigitalapprenticeships Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Jan 31, 2024
Full time
Are you looking to turn your passion for marketing & graphics design into a career? Randstad have a great opportunity to join our team as a Marketing Graphics Designer Apprentice. Job Title: Marketing Graphics Designer Apprentice Pay: 15,000 per annum 18 Month Apprenticeship with a view of a full-time permanent position upon completion Hours: Monday - Friday 09:00am - 17:30pm Location - London Training Provided : Level 3 Multi Channel Marketing standard delivered via virtual learning platform sessions. With support from specialist trainers and 121 skills coaches and our learning platform "Aptem" where you will complete the learning on program. IT Vendor training will also be provided. Main Duties include: Creation of Digital Material to support the primary marketing function (online and paper) Support with creating of packaging designs and layouts Management of Social Media platforms (LinkedIn, Facebook, Instagram, Youtube) Assisting with information for the company newsletter and product guides Handling specific customer needs such as packaging requirements, labelling ect Qualifications and Key Skills: Maths & English GCSE at Grade C/Level 4 or above or equivalent is desirable Good communication skills An interest/passion it IT/computing Self-motivated, professional and enthusiastic If you are interested in the role and believe this is something for you please click apply with CV below. randstaddigitalapprenticeships Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.