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4 day week and no weekend work! We value your work-life balance. "The Bar is Back" - and we need your mechanical expertise, problem-solving mindset, and drive for innovation to help us scale from 20 million to 70 million bars a year. At Soapworks, we produce high-quality, sustainable soap products for leading global brands. We're looking for a proactive, hands-on Mechanical Engineer to keep our production lines running at peak performance as we expand operations. From optimising equipment reliability to enhancing machine efficiency and supporting continuous improvement projects, you ll play a key role in ensuring our factory operates safely, smoothly, and sustainably - enabling us to meet ambitious production targets while upholding the highest quality standards. At Soapworks, we do more than make soap - we craft a wide range of personal care products, including hair and body cleansers and aromatic oils. As part of our skilled engineering team, you ll help power this growth, contributing your expertise to a passionate and collaborative workforce set on shaping the future of sustainable manufacturing. The Role at a Glance: Manufacturing Mechanical Engineer Glasgow / On-site Up to £44,000 per annum + 33 days holiday, rising with service Plus Excellent Benefits Package Including Pension, Income Protection Benefit, Access to (EAP, GP and Physio Services), Death in Service 3x Annual Salary and More Full Time - Permanent Hours of Work (38.5hrs per week): Week 1 = 5.45am 4pm (Mon-Weds), 5.45am 3.30pm (Thurs) Week 2 = 7am 5.15pm (Mon-Weds), 7.30am 5.15pm (Thurs) Reporting to: Engineering Manager Values: Ethical, Sustainable, Trusted Company: UKs Largest Bar Soap Manufacturer with a global customer base Who s products Featured In: British Vogue, GLAMOUR, Elle, GQ, Beauty Bay, Stylist Magazine, HELLO! And More Your Background / Skills: Experience in soap, personal care, or FMCG production . HNC/HND qualifications. Experienced in GMP-regulated and hygiene-critical environments. Plant Equipment, Site Mechanical Maintenance. Our Story: Founded in 1988 by The Body Shop entrepreneur Dame Anita Roddick, Soapworks has always been driven by innovation, exceptional product quality, and a deep commitment to social and environmental responsibility. More than 35 years later, we continue to stand at the forefront of the industry, trusted by 50 of the world s top brands as a leading supplier and partner. In 2018, we joined the Daabon Group, a global leader in sustainable and organic ingredients, further strengthening our commitment to ethical and eco-friendly production. As passionate advocates for sustainability, we are committed to promoting the environmental benefits of bar soaps. Our dedication has earned us numerous awards and certifications, including the prestigious EcoVadis Gold Award for Sustainability, placing us among the top 5% of companies in our sector. But we re not stopping there - we are actively working towards net-zero carbon emissions by 2040, ensuring that our impact on the planet is as clean as the products we create. Beyond business, we believe in making a difference and have a well developed SOAP AID programme where we collaborate with NGOs and Charities to donate life saving soap bars to areas of need or natural disaster across the world demonstrating our commitment to global well-being. We don t just make soap - we create products that align with a better, more sustainable future. The Opportunity: Soapworks is seeking a proactive and driven Mechanical Engineer to play a key role in driving operational excellence and innovation across our manufacturing processes. In this critical position, you ll be instrumental in maintaining, improving, and optimising our mechanical systems - ensuring maximum equipment reliability, efficiency, and performance in a fast-paced production environment. With ambitious growth plans, we re looking for someone who shares our passion for engineering excellence, continuous improvement, and cutting-edge manufacturing innovation. Key Responsibilities: • Perform die changes, tool setups, and machine adjustments to meet production demands. • Diagnose and repair mechanical faults quickly and safely to minimise downtime. • Partner with teams to ensure equipment reliability and safety. • Execute planned maintenance and condition monitoring to drive performance and reduce breakdowns. • Pursue ongoing self-development to enhance skills and knowledge. • Maintain accurate records and documentation. • Lead and contribute to root cause analysis for continuous improvement. • Ensure exceptional housekeeping and engineering hygiene. • Champion a safe, healthy work environment by following all H&S procedures. Education/Qualifications: • HNC/HND in mechanical engineering required (or equivalent). Experience/Skills/Knowledge: • Proven mechanical engineer with hands-on experience in high-speed, high-volume manufacturing - ideally in soap, personal care, or FMCG production. • Expertise in pneumatics, hydraulics, pumps, and transmission systems. • Skilled in automated packaging and palletising machinery, including flow wrappers, bundle wrappers, cartoners, and labellers. • Experienced in GMP-regulated and hygiene-critical environments. • Proficient in MMA and MIG welding, machining, and turning. • Familiar with 10ml and 20ml bottle filling lines (a plus). • Basic understanding of electrical power and control systems. Aptitudes/Attributes: • Clear, confident communicator with strong written and verbal skills. • Sharp attention to detail and expert fault-finding ability. • Highly organised with excellent time management. • Flexible, adaptable, and responsive to changing operational needs. • Proven ability to boost equipment performance and efficiency. • Skilled in CMMS and Microsoft Office tools. • Positive, proactive, and solutions-focused with a strong problem-solving mindset. • Thrives under pressure with strong resilience and focus. • A true team player who builds great working relationships. Other job requirements: • Clean driving license ideal but not essential What s on Offer: • Competitive Market Salary • 4-weekly pay cycle • 33 days holiday inclusive of bank holidays rising with service • Pension • Death in Service benefit of 3x basic salary • Income Protection Benefit after 1 year in role • Access to who provide EAP, GP & Physio services. They also provide information on health, family, money & work, as well as discounts with various retailers. Sounds like a good fit? Apply here for a fast-track path to our Leadership Team Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.

Machine Operative Location: Greenhithe Salary: 26,000 - 28,000 DOE Hours: 8:00am - 4:00pm, Monday to Friday We are delighted to be supporting a well-established, family-run manufacturing business near Greenhithe, offering a fantastic opportunity for a Skilled Machine Operator to join their growing team. This is a hands-on role with a company that takes pride in delivering bespoke, high-quality products to a wide customer base across Europe. If you're looking for long-term stability, opportunities to develop your skills, and a supportive working environment, this could be the role for you! The Role: Operate a range of machinery and work with materials including wood, metal, acrylic, and LED components Manufacture bespoke orders to exact specifications and high quality standards Maintain equipment, ensuring it's clean and well-serviced Work closely with the workshop manager and production team to improve efficiency Adhere to strict health and safety and quality control procedures About You: Previous experience in a manufacturing or industrial environment Strong machine operation and practical skills Excellent attention to detail and problem-solving abilities Organised, self-motivated, and confident working to deadlines A collaborative, team-focused attitude What's on Offer: Competitive salary ( 26k- 28k DOE) Overtime at an enhanced rate Free on-site parking 25 days holiday (including Bank Holidays) Pension scheme A friendly, family-feel work environment Immediate interviews available! Apply today or call Sabia on (phone number removed) to find out more. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Sponsorship will not be available for this position, therefore 3+ years on visa eligibility to work in UK is essential. Our client, a highly respected Bank, is seeking a Manager, Relationship Management to join their team on a permanent basis. This successful candidate will mainly be responsible for managing the relationships with the account holders including the timely provision of services. Responsibilities (but not limited to): • Build strong relations with potential and existing customers through effective customer service interaction. • Maintain customer service area files, database, records, registers and logs under control. • Work closely with the team, to provide information and act as liaison to all other customer needs. • Provides authorisations and downloads as necessary to ensure smooth running of the daily work. • Provide information about various products and services offered by the Group and identify cross selling opportunities. • Perform certain customer related tasks such as posting account opening, customer data maintenance, issue of balance/no liability certificates etc. • Assist customers in filling out various forms and applications as requested such as opening an account; applying for an ATM, credit cards and cheque book; standing order instructions etc. • Receive loan applications from customers and prepare the corresponding loan agreements. • Refer to Branch Manager for any unresolved queries on transactions handled. • To assist customers in all their queries on products and seek solution to their requests. • Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/ units to achieve improvements in turn-around time. • Provide timely and accurate information to the external and internal auditors and the Compliance function as and when required. Qualifications and Skills: • University graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study) • At least 6 years of relevant experience, preferably in banking within a highly rated international bank. Also experience with regulated mortgages, savings accounts and fixed term deposits. • Awareness of customer relationship practices and regulations. For more information on this role please contact Sonia Smith by sending your CV quoting ref 16906SS.

Machine Operator 12.50ph, NN14 2SR, 12 hour shifts 6-6 days & nights rotation 4on-4off, Temp to Perm, Immediate start Our well established family run manufacturing client has exciting temporary to permanent machine operating position available. This role is an immediate start, you will be joining a company where they train their operators to grow and build your knowledge and manufacturing ability, this growth will be acknowledge in pay rate and future opportunities to progress your career into supervisory/management roles: Understanding daily production requirement, setting machines to specification Reading raw materials required for product, loading raw materials into hopper (physical lifting required) Running the machines for production ensuring that quality standards are being met Signing off and completing all audit traceable paperwork at the end of each job run Palatalising reels, ready for warehouse storage Housekeeping of work area, ensuring all Health & Safety requirements are being adhered to We would expect the successful Machine Operator to be able to demonstrate a good working knowledge of production machinery, ideally from a plastics or packaging environment, be a good communicator both verbal and written, have a positive and proactive manner. You will be supported 1 to 1 to become familiar with the companies processes and procedures. This would be an ideal role for you if you have worked within Injection Moulding, Blow Moulding or a Conversion/Extrusion position. You will be joining the Desborough, Kettering Head Office of a company that has been established for over 60 years, and has an enviable reputation in their field of manufacturing. Working directly with the Shift Manager & Production Manager this role offers variety on a daily basis. The organisation name is synonymous with delivering outstanding quality services, and they are keen to recruit a Machine Operator who strives to offer the same. Temporary to Permanent Regular overtime available 4 shifts on 4 shifts off - days & night Immediate start Friendly team environment Travail Employment Group Ltd is acting as an Employment Business in relation to this vacancy.

Management Accountant - CIMA, ACCA, ACA Part Qualified - Qualified/ Permanent Role / Chester - Location / Salary £35,000 - £45,000 + Excellent Benefits / Excellent Career Development Opportunity / Office Based Management Accountant Benefits Salary - £35,000 - £45,000 Dependent on Exp Annual Bonus Study Support Pension Free Parking Career Development Management Accountant Role NC Associates are working exclusively with a long-established distribution organisation based in Chester to help recruit a Management Accountant. Working autonomously within a fast-paced environment, you will be expected to adapt to the versatile needs of the business and prioritise accordingly. As part of a continuous improvement culture, you will actively look for opportunities to introduce changes to processes. Management Accountant Responsibilities Prepare management accounts from end to end , posting accruals and prepayments, tax, fixed assets, leases, payroll. Variance analysis of the P&L and margin analysis of sales. Work closely with the senior members of the team in the production of the quarterly group consolidated management accounts and year end statutory financial statement preparation. Prepare and file VAT returns Produce accurate monthly balance sheet and inter-company loan reconciliations and P&L account analysis workings to support the management accounts Reconciling all balance sheet control accounts; PAYE, VAT, Wages, stock etc. Reviewing aged accounts payable and receivable with the AP & AR Managers Credit card reconciliations and accruals Liaise with the auditors and assist senior members of the finance team in the management of audit queries and responses. Supporting the wider business through the on-going systems process and improvements. Management Accountant Experience Required A part qualified/newly qualified accountant with a strong eye for detail. Strong working knowledge of producing management accounts and balance sheet reconciliations. 3-4 years industry experience, working in group business would be preferable but not essential Strong communicator and able to articulate financial information in an easy to understand format. An eye for process improvements and the confidence to make suggestions. What's on Offer? This is a really good opportunity to work with a long established organisation which is known to develop its staff through the various levels within finance, you will gain invaluable commercial exposure and have the opportunity to work very closely with the Group FC and Group FD Please get in touch for immediate consideration by contacting Jodie Cooper at NC Associates - (phone number removed) or email (url removed) We are committed to diversity and inclusion. We welcome all applicants of identity, personal characteristics, or background.

CBT Therapist Location: Chelmsford Salary: £43,742 per annum Vacancy Type: Permanent, Full Time Closing Date: 29 Sep 2025 About The Role We are seeking a dedicated and motivated High Intensity Therapist to join our dynamic team. This is an exciting opportunity to make a real difference to the lives of adults experiencing mental health difficulties by providing evidence-based psychological interventions within the Improving Access to Psychological Therapies (IAPT) framework. About the Role As a High Intensity Therapist, you will: Deliver evidence-based psychological interventions on an individual basis (face-to-face and group settings) to people from diverse cultural backgrounds and age groups. Assess service users suitability for interventions in line with IAPT guidance. Provide line management and clinical supervision to Senior PWPs, supporting their ongoing professional development. Take on additional management and leadership responsibilities, including case management, clinical skills development, report writing, and representing the service at internal and external MDT meetings. Be flexible and adaptable to the needs of the organisation, working across agreed locations. Act as the most senior representative on site when required, building excellent working relationships with your manager, team members, and partner agencies. About You We are looking for someone with: Essential Experience & Knowledge: Experience working with adults with mental health difficulties in primary care. Qualified BABCP registered Therapist, or completing qualification Proven ability to organise, plan, and prioritise your workload effectively. Experience in delivering high intensity IAPT interventions in line with the competence framework for CBT (Roth & Pilling, 2007). Thorough understanding of IAPT, stepped care, and the need for evidence-based interventions. Experience of managing and developing staff, including providing clinical and line management supervision. Knowledge of the criminal justice sector and/or community services (desirable but highly valued). Skills & Attributes: Strong clinical skills with the ability to reflect on and develop your own practice. A team-oriented approach with flexibility to meet service needs. Ability to travel across multiple sites as required. Commitment to equality, diversity, and inclusion in all aspects of your work. Ability to apply training effectively into practice. About Us We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits - Flexible working Training and development opportunities Simply Health Cashback Scheme (optional) Season Ticket Loan Scheme Cycle to work scheme Crisis Loan Scheme Electric Car Scheme 3 x Wellbeing Days (pro rata'd for part time employees) Access to Blue Light Card 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays Contributory Pension Scheme Employer matched contributions of up to 6% in the first two years service and up to 9% thereafter Death in Service Payment (2x annual salary) Critical Illness Insurance (subject to qualifying criteria) To Apply If you feel you are a suitable candidate and would like to work for the Forward Trust, please click apply to be redirected to their website to complete your application. JBRP1_UKTJ

CBT Therapist Location: Chelmsford Salary: £43,742 per annum Vacancy Type: Permanent, Full Time Closing Date: 29 Sep 2025 About The Role We are seeking a dedicated and motivated High Intensity Therapist to join our dynamic team. This is an exciting opportunity to make a real difference to the lives of adults experiencing mental health difficulties by providing evidence-based psychological interventions within the Improving Access to Psychological Therapies (IAPT) framework. About the Role As a High Intensity Therapist, you will: Deliver evidence-based psychological interventions on an individual basis (face-to-face and group settings) to people from diverse cultural backgrounds and age groups. Assess service users suitability for interventions in line with IAPT guidance. Provide line management and clinical supervision to Senior PWPs, supporting their ongoing professional development. Take on additional management and leadership responsibilities, including case management, clinical skills development, report writing, and representing the service at internal and external MDT meetings. Be flexible and adaptable to the needs of the organisation, working across agreed locations. Act as the most senior representative on site when required, building excellent working relationships with your manager, team members, and partner agencies. About You We are looking for someone with: Essential Experience & Knowledge: Experience working with adults with mental health difficulties in primary care. Qualified BABCP registered Therapist, or completing qualification Proven ability to organise, plan, and prioritise your workload effectively. Experience in delivering high intensity IAPT interventions in line with the competence framework for CBT (Roth & Pilling, 2007). Thorough understanding of IAPT, stepped care, and the need for evidence-based interventions. Experience of managing and developing staff, including providing clinical and line management supervision. Knowledge of the criminal justice sector and/or community services (desirable but highly valued). Skills & Attributes: Strong clinical skills with the ability to reflect on and develop your own practice. A team-oriented approach with flexibility to meet service needs. Ability to travel across multiple sites as required. Commitment to equality, diversity, and inclusion in all aspects of your work. Ability to apply training effectively into practice. About Us We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits - Flexible working Training and development opportunities Simply Health Cashback Scheme (optional) Season Ticket Loan Scheme Cycle to work scheme Crisis Loan Scheme Electric Car Scheme 3 x Wellbeing Days (pro rata'd for part time employees) Access to Blue Light Card 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays Contributory Pension Scheme Employer matched contributions of up to 6% in the first two years service and up to 9% thereafter Death in Service Payment (2x annual salary) Critical Illness Insurance (subject to qualifying criteria) To Apply If you feel you are a suitable candidate and would like to work for the Forward Trust, please click apply to be redirected to their website to complete your application. JBRP1_UKTJ

Job Advertisement: Stores Keeper Location: High Wycombe Contract Type: Temporary (Temp to Perm Opportunity) Hours: Full-time (4 days a week 38hrs, with occasional Fridays as needed) Are you ready to take on a hands-on role in a vibrant manufacturing environment? If you have a keen eye for detail and a proactive approach, we want to hear from you! Join our team as a Stores Keeper / Flexible Technician and play a vital part in our fast-paced operations. About the Role: In this dynamic role, you will work closely with the Logistics & Warehouse Manager and the Production Teams to ensure everything runs smoothly throughout the factory. Your responsibilities will include: Managing Raw Materials & Finished Goods: Keep track of inventory and ensure that all materials are readily available for production. Operating Machinery: Use your technical skills to operate various machinery safely and efficiently. Supporting Production Processes: Assist with assembly and material preparation to help keep production on schedule. Promoting Best practises: Uphold health & safety standards, quality control, and lean manufacturing principles to enhance productivity. What We're Looking For: To thrive in this role, you should have: Experience in Manufacturing or Production: Previous exposure to a similar environment is essential. Strong Organisational and Communication Skills: You'll need to coordinate effectively with team members. A Proactive, Can-Do Attitude: Flexibility and a willingness to tackle challenges head-on will set you apart. Computer Literacy: Familiarity with order processing and inventory management systems is a plus. Forklift Licence: An expired licence is accepted, so don't hesitate to apply! Why Join Us? This is not just a job; it's an opportunity to grow your skills and become an integral part of a supportive and innovative team. Enjoy the benefits of a temporary position with the potential for permanence, all while working in an environment that values your contributions. Are You Ready? If you're excited about this opportunity and want to be part of a team that values enthusiasm and dedication, we encourage you to apply today! Join us in High Wycombe and be a key player in our manufacturing success story! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

New Product Development Manager Do you want to lead exciting food innovation projects for one of the UK s most recognisable names in the chilled and frozen food manufacturing space? We re hiring an NPD Manager to oversee end-to-end product development, bringing both new and improved products to market. This is a fantastic opportunity for a proactive and commercially minded food professional to shape product strategy within a fast-paced, collaborative environment. About the Company Our client is a long-established UK food manufacturer, known for its heritage, trusted quality, and presence across major supermarkets. With deep roots in the Northwest, the business has a loyal consumer base and a strong commitment to innovation within the savoury chilled and frozen food categories. The Role Reporting to the Head of Commercial, you ll own the full NPD/EPD process, from kitchen concept and factory trials through to product launch. You ll work cross-functionally with Technical, Engineering, Category, and Operations teams, managing timelines, documentation, packaging, and internal approvals. This is a brilliant role for someone who enjoys working independently, thrives in a practical environment, and wants to deliver tangible results across branded and own-label portfolios. Key Responsibilities Lead the end-to-end delivery of NPD and EPD projects Chair weekly NPD meetings and manage project timelines Develop and trial kitchen concepts based on trend insights and customer briefs Manage costings, packaging approvals, and reheating/cooking validations Collaborate with Technical on specs, QUID, HACCP and documentation Coordinate internal tasting sessions and benchmarking Support Capex project delivery with Engineering, where applicable Ensure all internal systems and stakeholders are aligned pre-launch What We re Looking For Experience in food NPD, ideally within chilled/frozen manufacturing. Strong project management and cross-functional communication skills Confident working independently with minimal supervision Hands-on mindset with attention to detail and commercial awareness Excellent documentation and organisation capabilities Proficiency in Microsoft Office; MS Project experience is a plus Experience with both own-label and branded ranges welcome Interested? 'Apply' below or email your CV to: (url removed) The Advocate Group is a leading recruitment partner to the FMCG and consumer product sectors. We are an equal opportunity employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. By applying for this role, you are agreeing to our Privacy Policy, which can be found on our website. The Advocate Group is acting as an employment agency in relation to this vacancy.

IPS Group are proud to be working alongside a major Global Insurer who are in the process of launching their new cyber product and are therefore looking to hire a Cyber Trading Team Manager to lead the initiative. This is an exciting opportunity to shape a brand-new team focused on regional cyber risks for UK SMEs, supported by digital trading capabilities and a clear growth strategy click apply for full job details

Account Manager- Travel This successful travel organisation is looking for an enthusiastic and target focused Account Manager. This team are at the heart of the business and provide day to day support for members across the group, assisting key accounts with developing their business and supporting with day to day operational enquiries. Account Manager - Role & Responsibilities : Responsible for all queries arising from Key Accounts, and as required to provide assistance to colleagues to cover other accounts. Support new members in the early stages of membership to help them start to grow their business. Provide assistance, in collaboration with other departments to assist your key accounts in the development of their business. Proactively provide your key accounts with details of products and services offered by the group, providing training and guidance as required. Hold regular membership meetings at head office or elsewhere as appropriate. Build strong relationships with your Key Accounts and solve any problems which arise. Represent the company at face to face events, workshops and trade shows on an ad hoc basis throughout the year. Maintain accurate records and engagement history through the CRM system. Help deliver engaging training sessions to empower and upskill members. Answering phone and emails from members as part of the support from the overall team. Account Manager - Skills & Experience Required: Travel industry background essential, with knowledge of retail travel desirable. Key Account Manager experience advantageous. Confidence and ability to network and communicate with members at regional, national and international events. Customer focused, flexible, caring, positive approach with the willingness to assist in other areas of the business as required. Very strong and effective verbal and written communication and interpersonal skills. Self motivated with an ability to manage workload and prioritise tasks. Ability to liaise with colleagues across all levels and enjoy working as part of a team. Commercially astute with the drive and ability to meet targets set by the business. Account Manager - Additional Information: Salary circa 32k. Office based Monday to Friday 9 to 5.30 with flexibility to work from home 2 days per month. Willingness to travel as required for ad hoc meetings, & events. Company benefits include pension, private health care, life assurance. Background as Key Account Executive, Regional Sales Executive, Travel Agency Manager would be beneficial to this role. If you have the background and experience required, please apply for the position of Account Manager online or email your cv to (url removed).

Position title: Communications Manager Reports to: Director of Operations Direct reports: None currently Key stakeholders: UKMSA staff, members and volunteers, Board of Trustees, Sheds and Shedders, the public Location: Remote (with occasional UK travel) Salary: Level 4 £35,000-£45,000 The Communications Manager plays a vital role in shaping how UK Men s Sheds Association (UKMSA) communicates, both internally and externally, and with the community at its heart. Operating with a high degree of autonomy and professional expertise, the postholder leads the development and delivery of communication strategies that connect, inform, and inspire. This is not just a messaging role. Rather, it s about building trust, clarity, and connection across UKMSA communities. Internally, the Communications Manager helps staff feel informed, included, and united across a remote-working environment. The post holder will coordinate internal communications, shape the tone and culture of how information flows, and ensure the brand is consistently and professionally represented. With volunteers, especially UKMSA s Ambassadors, the Communications Manager plays a key part in ensuring people feel heard, valued, and kept in the loop, especially during moments of change or challenge. They will work closely with the Head of Volunteering and the wider team to keep the voices and experiences of Shedders, Sheds and Shed Networks at the centre of UKMSA s communications. Externally, the postholder curates and amplifies the stories, impact, and energy of the Shedding movement. They manage the website and social media channels, support the CEO and Chair in their digital visibility, and respond to external enquiries with professionalism and purpose. This is a mission-driven role that sits at the heart of how UKMSA connects with the world. It requires emotional intelligence, editorial judgement, and a deep appreciation for the unique volunteer-led spirit of the movement. The postholder will be confident working across staff, volunteers, trustees, and media, joining the dots, finding the story, and ensuring communications always reflect UKMSA s values and community. Key responsibilities: 1. Internal communications Develop and deliver internal communication approaches that ensure staff across a remote-working environment are kept informed, connected, and engaged. Coordinate and facilitate regular team meetings, updates, and communications, including all-staff briefings, newsletters, and shared messaging. Work with the CEO and senior team to plan in-person staff meetings, designing the content, format and approach so the sessions align with staff and organisational requirements. Design and implement mechanisms that foster internal cohesion and trust, drawing on ideas and good practice for remote working teams. Work closely with the senior team to ensure that important updates - strategic, operational, or cultural - are communicated in a timely, consistent, and accessible way. Uphold and promote a consistent tone of voice across all internal messaging, ensuring that staff understand and reflect UKMSA s values and identity in how they communicate. Working with the Operations Officer, support the creation and internal rollout of branded materials and ensure consistency in logo use, templates, formatting, and professional standards across the organisation. 2. Community and organisational communications Act as a key link between staff, trustees, volunteers (particularly Ambassadors), and other internal stakeholders to ensure information is shared clearly, consistently, and inclusively. Collaborate with the Head of Volunteering to ensure that UKMSA s volunteers are kept informed and involved, particularly during organisational updates, change, or key moments. Help embed a culture of openness and two-way communication, ensuring volunteers and trustees feel heard, recognised, and informed, and that their contributions are visible and valued. Coordinate messaging across staff and teams so that different groups across UKMSA receive the right information, in the right way, at the right time. Support senior leaders in maintaining effective communication with the Board of Trustees, including updates, briefings, and key documents. 3. External communications Manage and maintain the UKMSA website and social media channels, working with our external web designer to ensure content is accurate, up to date, and aligned with the organisation s values and tone. Source, shape, and share stories from Shedders, volunteers, and communities to celebrate and amplify the impact of the Shedding movement. Lead on the production of UKMSA s regular newsletter Shoulder2Shoulder, Review and develop the newsletter on a regular basis, in collaboration with staff and volunteers. Collaborate with staff and volunteers to collect and develop case studies and lived experience content and ensure these are shared meaningfully and respectfully. Support the Membership Manager and Director of Income and Investments to ensure any promotional activity for external partners is aligned with UKMSA s communications strategy, delivers clear value, and is proportionate. Support Director of Income and Investments to shape and deliver marketing campaigns and communications aimed at generating income and supporter engagement Support the CEO and Chair in their digital communications - drafting content, advising on tone and timing, and increasing the visibility of their leadership voices, in the service of UKMSA. Respond to media and external communications queries, draft press releases where appropriate, and act as the first point of contact for general communications enquiries. Monitor UKMSA s external presence and ensure consistency in messaging, tone and branding, across platforms and partners. Key expertise required: Professional communications experience, with a strong track record in planning and delivering internal and external communications in a mission-led or purpose-driven organisation. Excellent writing and editing skills, with the ability to tailor tone, structure, and content for different audiences: from staff and volunteers to trustees, partners, and the wider public. Confidence leading internal communications across a remote or distributed team, including experience developing engaging formats, regular updates, and a shared organisational voice. Experience working with or alongside volunteers, trustees, or community stakeholders, and a strong appreciation for the importance of inclusive, two-way communication. Brand and tone-of-voice awareness, with the ability to maintain consistency and quality across channels, platforms, and contributors. Digital confidence, with experience managing websites (e.g. WordPress), social media channels, and email communications tools (e.g. Mailchimp), and using them strategically to reach different audiences. Storytelling and content development skills, with the ability to source, sensitively shape, and amplify stories that reflect lived experience and community impact. Strong organisational and planning skills, able to manage multiple priorities, coordinate with colleagues across teams, and deliver work to deadline with attention to detail. Collaborative mindset, with the confidence to influence tone, content, and strategy while also being hands-on in delivery and responsive to others needs and input. Judgement and discretion, with experience handling sensitive information, managing risk in communications, and supporting senior leaders with professional external representation. Genuine connection to UKMSA s mission, with a respectful, values-led approach that centres the role of volunteers and champions the voice of the Shedding movement. What success looks like: Staff feel informed, connected, and part of a shared organisational culture, even while working remotely. Internal updates are timely, engaging, and reflect a consistent tone that supports clarity, trust, and inclusion. Volunteers and trustees feel included and valued; they know what s happening, understand UKMSA s direction, and feel that communication is a two-way conversation, not a broadcast. The organisation s public-facing communications are professional, values-led, and consistent. Social media, the website, and external content reflect the tone, mission, and energy of the Shedding movement. The CEO and Chair have visible, coherent digital profiles, supported with high-quality content and strategic messaging that reflects the voice and values of UKMSA. Good news stories from Shedders and communities are regularly shared, boosting the visibility of the movement and building pride and momentum across the network. Communications activity is intentional and well-prioritised. There is a clear rhythm to communications, and reactive work is handled without pulling focus from core messaging and strategy. The Communications Manager is seen as a trusted and thoughtful voice, able to advise colleagues, manage sensitive messaging, and champion quality and consistency in how UKMSA speaks. Volunteers remain central, not just as recipients of messages, but as contributors to and shapers of UKMSA s communication story. This job is not: This is not a campaigning or advocacy role . click apply for full job details

Entity: Customers & Products Job Family Group: Business Support Group Job Description: Our purpose is to deliver energy to the world, today and tomorrow. For over 100 years, bp has focused on discovering, developing, and producing oil and gas in the nations where we operate. We are one of the few companies globally that can provide governments and customers with an integrated energy offering. Delivering our strategy sustainably is fundamental to achieving our ambition to be a net zero company by 2050 or sooner. About the opportunity: The role holder assumes operational responsibility for the sales enablement in the execution of sales support activities in the market that enable operational delivery of key customer management processes end-to-end (Lead to Contract, Order-to-Cash, Aftersales, Customer Service Offer), for all applicable market sales channels (workshops, industrial, retail, e-commerce, bikes, FF, CV). This role works closely with the market Lead-to-Contract Specialists to enable a smooth end-to-end customer journey and enhance our customer experience. Key Accountabilities Manage the effective integration of cross-functional activities which impact our ability to provide a high quality customer experience to our customers, improving sales force effectiveness and efficiency, enabling an efficient cross-functional interface between sales, customer service, supply chain and the customer. Provide comprehensive support to the front-line market sales team, engaging regularly with sales managers and customers to deliver our customer service offer Responsible for developing local customer service offers in line with our global/regional customer service offer frameworks, including leading the coordination and implementation of global/regional service offer frameworks in the market Digital projects implementation coordination in markets (e.g. Castrol Shop, Business Networks, EDI, Circularity, etc), including coordination of any other business / customer projects implementations activities in clusters/markets Customer communications execution in the market Support tender/offer preparation for new customers and customer renewals for the market Support any internal/external audits relevant as to ensure safe, reliable and compliant operations GBS Customer relationship accountabilities GBS performance management (SLAs) for the market Performance tracking of customer management KPIs relevant to the market, as defined by the business on an annual basis Managing escalations for complex customer issues raised via Sales/ GBS Customer teams Continuous improvement accountabilities Identify and implement continuous improvement initiatives in the market, in line with the global/regional frameworks and processes Seek and drive automation opportunities in the area of customer management activities to improve efficiency and reduce workload Education University degree or equivalent experience desirable Experience Operational business experience, ideally in B2B and B2C businesses. Experience in Sales and Customer management is desirable Skills & Competencies Skills: Good understanding of the Lead to Cash process and systems Good understanding of our digital tools and systems, (eg SAP, Salesforce, Castrol Shop, etc.) Relevant language skills as applicable for the market Fluent in English is essential for internal and external communication Fluent in French is essential to support customer operations and stakeholder engagement in France and French-speaking regions. Excellent interpersonal skills for effective internal and external interactions Agility core practices, Analytical Thinking, Business process improvement, Commercial Acumen, Communication, Conflict Management, Creativity and Innovation, Customer centric thinking, Customer enquiries, Customer experience, Customer value proposition, Digital fluency, Resilience, Sustainability awareness and action, Understanding Emotions, Workload Prioritization Competencies: Internal Functional Navigation in service of the customer - Skilful Deliver an effortless customer experience - Skilful Customer Promise Execution - Skilful Using Operational Tools to drive customer experience - Skilful Customer Relationship Management Skilful Offer & Product knowledge (Strong understanding of our Customer & Product Portfolio) - Skilful Why join our team? At bp, we provide an excellent working environment and employee benefits such as an open and inclusive culture, a great work-life balance, tremendous learning and development opportunities to craft your career path, life and health insurance, medical care package and many others. We support our people to learn and grow in a diverse and exciting environment. We believe that our team is strengthened by diversity. We are committed to crafting an inclusive environment in which everyone is respected and treated fairly. There are many aspects of our employees lives that are significant, so we offer benefits to enable your work to fit with your life. These benefits can include flexible working options, collaboration spaces in a modern office environment, and others benefits. Apply now! Travel Requirement Up to 25% travel should be expected with this role Relocation Assistance: This role is not eligible for relocation Remote Type: This position is a hybrid of office/remote working Skills: Agility core practices, Analytical Thinking, Business process improvement, Commercial Acumen, Communication, Conflict Management, Creativity and Innovation, Customer centric thinking, Customer enquiries, Customer experience, Customer Value Proposition, Digital Fluency, Resilience, Sustainability awareness and action, Understanding Emotions, Workload Prioritization Legal Disclaimer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status.Individuals with an accessibility need may request an adjustment/accommodation related to bps recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process,pleasecontact us. If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks. JBRP1_UKTJ

Entity: Customers & Products Job Family Group: Business Support Group Job Description: Our purpose is to deliver energy to the world, today and tomorrow. For over 100 years, bp has focused on discovering, developing, and producing oil and gas in the nations where we operate. We are one of the few companies globally that can provide governments and customers with an integrated energy offering. Delivering our strategy sustainably is fundamental to achieving our ambition to be a net zero company by 2050 or sooner. About the opportunity: The role holder assumes operational responsibility for the sales enablement in the execution of sales support activities in the market that enable operational delivery of key customer management processes end-to-end (Lead to Contract, Order-to-Cash, Aftersales, Customer Service Offer), for all applicable market sales channels (workshops, industrial, retail, e-commerce, bikes, FF, CV). This role works closely with the market Lead-to-Contract Specialists to enable a smooth end-to-end customer journey and enhance our customer experience. Key Accountabilities Manage the effective integration of cross-functional activities which impact our ability to provide a high quality customer experience to our customers, improving sales force effectiveness and efficiency, enabling an efficient cross-functional interface between sales, customer service, supply chain and the customer. Provide comprehensive support to the front-line market sales team, engaging regularly with sales managers and customers to deliver our customer service offer Responsible for developing local customer service offers in line with our global/regional customer service offer frameworks, including leading the coordination and implementation of global/regional service offer frameworks in the market Digital projects implementation coordination in markets (e.g. Castrol Shop, Business Networks, EDI, Circularity, etc), including coordination of any other business / customer projects implementations activities in clusters/markets Customer communications execution in the market Support tender/offer preparation for new customers and customer renewals for the market Support any internal/external audits relevant as to ensure safe, reliable and compliant operations GBS Customer relationship accountabilities GBS performance management (SLAs) for the market Performance tracking of customer management KPIs relevant to the market, as defined by the business on an annual basis Managing escalations for complex customer issues raised via Sales/ GBS Customer teams Continuous improvement accountabilities Identify and implement continuous improvement initiatives in the market, in line with the global/regional frameworks and processes Seek and drive automation opportunities in the area of customer management activities to improve efficiency and reduce workload Education University degree or equivalent experience desirable Experience Operational business experience, ideally in B2B and B2C businesses. Experience in Sales and Customer management is desirable Skills & Competencies Skills: Good understanding of the Lead to Cash process and systems Good understanding of our digital tools and systems, (eg SAP, Salesforce, Castrol Shop, etc.) Relevant language skills as applicable for the market Fluent in English is essential for internal and external communication Fluent in French is essential to support customer operations and stakeholder engagement in France and French-speaking regions. Excellent interpersonal skills for effective internal and external interactions Agility core practices, Analytical Thinking, Business process improvement, Commercial Acumen, Communication, Conflict Management, Creativity and Innovation, Customer centric thinking, Customer enquiries, Customer experience, Customer value proposition, Digital fluency, Resilience, Sustainability awareness and action, Understanding Emotions, Workload Prioritization Competencies: Internal Functional Navigation in service of the customer - Skilful Deliver an effortless customer experience - Skilful Customer Promise Execution - Skilful Using Operational Tools to drive customer experience - Skilful Customer Relationship Management Skilful Offer & Product knowledge (Strong understanding of our Customer & Product Portfolio) - Skilful Why join our team? At bp, we provide an excellent working environment and employee benefits such as an open and inclusive culture, a great work-life balance, tremendous learning and development opportunities to craft your career path, life and health insurance, medical care package and many others. We support our people to learn and grow in a diverse and exciting environment. We believe that our team is strengthened by diversity. We are committed to crafting an inclusive environment in which everyone is respected and treated fairly. There are many aspects of our employees lives that are significant, so we offer benefits to enable your work to fit with your life. These benefits can include flexible working options, collaboration spaces in a modern office environment, and others benefits. Apply now! Travel Requirement Up to 25% travel should be expected with this role Relocation Assistance: This role is not eligible for relocation Remote Type: This position is a hybrid of office/remote working Skills: Agility core practices, Analytical Thinking, Business process improvement, Commercial Acumen, Communication, Conflict Management, Creativity and Innovation, Customer centric thinking, Customer enquiries, Customer experience, Customer Value Proposition, Digital Fluency, Resilience, Sustainability awareness and action, Understanding Emotions, Workload Prioritization Legal Disclaimer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status.Individuals with an accessibility need may request an adjustment/accommodation related to bps recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process,pleasecontact us. If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks. JBRP1_UKTJ

Business Development Manager Risk Management Fully Remote - Field-Based Across the Mid/Southern Region Are you a proactive sales professional who thrives on being out in the field, building relationships, and driving business growth in Health & Safety? Join us as a Business Development Manager and play a key role in expanding our reach across the South from Northampton to London. What You ll Do Be the face of our Health & Safety Compliance services, meeting clients on-site and in person across the region Proactively generate leads and build a strong sales pipeline through networking, cold calling, and face-to-face meetings Identify and capitalise on new business opportunities in target sectors such as Healthcare, Haulage, Construction, and Property Forge and strengthen relationships with PIB Insurance Group s Southern offices and key stakeholders in your territory Deliver tailored solutions that address client needs and drive compliance improvements Represent us at industry events, seminars, and conferences always on the lookout for new connections and opportunities Negotiate and close deals, ensuring both client satisfaction and business growth Collaborate with internal teams to ensure seamless service delivery Provide regular sales forecasts and performance updates About You Proven track record in B2B sales, ideally within Health & Safety Compliance Strong local network and knowledge of the Northampton, Milton Keynes, Hemel, and London areas Self-motivated, target-driven, and comfortable working independently in a field-based role Excellent communicator and relationship builder, with a knack for spotting and seizing new opportunities Willingness to travel regularly and enjoy being out and about meeting clients Why Join us? Fully remote role with flexibility and autonomy Competitive salary, car allowance, and uncapped commission on sales The chance to work with an award-winning team and a market-leading product Opportunities for career progression and personal development Competitive salary and benefits package Flexible working and holiday options Pension, enhanced parental leave, and life insurance Discounts on technology, travel, and leisure Learning and development opportunities Volunteering and charity support days If you re ready to take your sales career on the road and make a real impact in Health & Safety, we want to hear from you! Inclusion & Accessibility We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation, or any other characteristic protected by law. If you need this job advert in any other format or require any adjustments for your application or during the recruitment process, please reach out to us. REF-(Apply online only)

Intune Engineer/SME - Managed Desktop Services Salary: 50,000 - 60,000 Per Annum Plus Hybrid Working and Excellent Benefits Security clearance at BPSS required Location: Solihull - Hybrid working options available Working with cutting-edge Microsoft technologies in a dynamic IT environment, this role involves troubleshooting, maintaining, and optimising infrastructure components to ensure high availability and performance. The successful candidate will act as an Intune SME/Product Support Technical Engineer to specialise in supporting the Managed Desktop and Laptop estate, with a strong focus on leveraging the Microsoft Intune platform. The role will need to be able to work with 3rd party providers of service and act as an 'on-the ground' lead for the team, providing expert insight into the actual configurations and deployments they support. This role offers the potential for progression into higher leadership positions within the business, such as Product Owner or Product Manager. Technical experience - Recent proven experience working as an Intune SME (Subject Matter Expert) Strong expertise in Microsoft Intune (with a focus on migration) Solid hands on experience in Autopilot Experience with SCCM Windows device management and endpoint administration Device provisioning, Windows 10/11 imaging, and profile management Microsoft 365 security, conditional access policies, and identity protection Scripting and automation skills (PowerShell) Networking fundamentals, Group Policy, and Active Directory/Azure AD MDM/MAM policies, compliance policies, and Windows Update for Business If your background aligns to the above requirements - please submit your application to Tom Bartlett at TXP for consideration. Candidates must be UK based and have the right to work in the UK without any restrictions. TXP takes great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce.

Home based with travel covering Edinburgh, Borders, Newcastle, Durham, Sunderland Territory Our client is a market leading technology-based organisation operating in the fastest growing media sector. They currently require an Account Manager to service an existing base of key clients and generate new business accounts covering Edinburgh, Borders, Newcastle, Durham & Sunderland The Company A market leading technology based organisation operating in the property sector. Biggest home-grown web brand in the UK High-profile household brand and one of the UKs top websites. Have experienced continued growth with a number of new product launches and high profile advertising campaigns. Continually at the forefront of technology innovation in their field they are very much early adopters and technology leaders in their industry. Their online product offering enhances and increases their clients sales providing marketing and information through a powerful media based solution. The Role Servicing an existing base of key client accounts and generating new business. Building and maintaining relationships with key decision makers in a number of clients, ensuring that the relationship is nurtured and grown. Working to set revenue goals and activity targets. Selling their full portfolio, demonstrating the value in their proposition and present business reports designed to increase membership brand loyalty. You will have the support and back up of strong case studies, metrics and marketing information through a powerful media based solution. Your responsibilities will be to Manage relationships and present at Director and Board level of all customers. Manage the customer base to deliver top class account management with regular and timely review meetings Deliver presentations to a range of clients. Interpret business data, statistics, business intelligence and information in review meetings with clients to enabling them to better understand their business and markets. Design strategic account plans tailored to each client. Present each strategic account plan to management and can justify why it is the correct approach for the customer. Liaise with management and contribute to tactical decision making. To ensure that all accounts have a clear understanding of the product portfolio & pricing structure and to deliver value-added solutions based on business needs. Be a constructive team member in terms of sharing ideas, contributions and helping with problem solving and decision making. Achieve sales revenue targets & activity targets. Convert new business prospects in the region. Liaise with internal support functions To attend monthly meetings to give updates & market feedback. Manage the day-to-day relationships with external parties in support of company objectives and policy. Drive the satisfactory resolution of customer queries The Candidate Ideally you will have a strong proven track record of account management and new business generation from the Online / digital media sector. Alternatively, consideration will be given to candidates from any media, advertising or technology sales sector. You will require A genuine interest in the property sector. Proven relationship-building and account management skills Experience of working in a multi-product environment Demonstrable evidence of sales success and solution-based selling that focuses on the use of data Demonstrable experience of strategic planning and tactical decision making. Excellent presentation skill previous experience of presenting to an audience. Commercially awareness and have demonstrable business acumen Structured, disciplined, energetic, committed to individual and group improvement The ability to understand and analyse data and select and articulate findings. You will require a stable work history Strong verbal and written communication skills. Analytical, with previous experience of data analysis, and a high keen eye for detail The ability to understand and analyse data and select and articulate findings. A natural Problem solver with the ability to take ownership and resolve issues Excellent PC skills, particularly competent with Microsoft Word, Excel & Power point The Package Rarely available opportunity to join a genuine No.1 market leader at the forefront of their sector in a senior sales role. They are an organisation that values their staff and customers and provides the investment in retaining them. You will be given full training and development and the opportunity to work in rewarding environment. Genuine career opportunities Basic to 50K + uncapped bonus (OTE 65K) + car + an additional long list of benefits APPLY NOW AND MAKE IT HAPPEN! About Choice Consultants Choice Consultants are a specialist Sales Recruitment Consultancy established in 1999. As a leading Sales Recruitment Consultancy we recruit sales personnel at all levels for a range of international, national and local organisations. Whether you are looking to break into a rewarding career in sales, looking for a move into Management, or simply a new challenge we offer opportunities through our unique network of contacts. To apply for this role click the apply button or find out more about other sales opportunities call Choice Consultants, email or visit our website.

Job Title: Account Manager / Contract Manager / Customer Account Manager - Field Based - East Anglia Salary: 38,000 - 42,000 + Bonus + Company Car + Benefits Location: East Anglia & Surrounding Areas - Norwich, Ipswich, Bury St Edmunds, King's Lynn, Colchester, Great Yarmouth The Role We are looking for an experienced Account Manager / Contract Manager / Customer Account Manager to join a market-leading service provider with ambitious growth plans for the next 12 months. This field-based role covers customer sites across Norfolk & Suffolk ensuring exceptional service delivery, operational efficiency, and contract performance. Key Responsibilities - Account Manager / Contract Manager / Customer Account Manager Contract Management Manage multiple customer accounts, ensuring all services meet contractual agreements and KPIs. Build and maintain long-term relationships with senior client contacts. Identify and secure opportunities to upsell additional products and services. Represent the business at client meetings, service reviews and user groups. Maintain consistent communication at all levels of the customer organisation. Operational Management Lead and organise the Contract Delivery Team (CDT) to meet daily service schedules. Liaise with Customer Services to ensure requirements are met in full. Recruit, train, and develop team members to deliver excellent service. Monitor performance, address service issues, and drive improvements. Manage urgent deliveries, holiday cover, and resource allocation. Ensure all deliveries have accurate, compliant paperwork. Quality & Compliance Promote a quality-first culture across all contracts. Work with operational teams to improve processes and reduce inefficiencies. Conduct internal audits and maintain compliance with company procedures. Collaborate with Customer Services to resolve customer issues quickly. Performance & Reporting Set and monitor KPIs and service level agreements. Produce accurate daily, weekly, and monthly performance reports. Monitor budgets and report any cost variances. Use company systems to track contract performance and service delivery. Skills & Experience Required Proven experience as an Account Manager, Contract Manager, or Customer Account Manager in service delivery, logistics, distribution, or facilities management. Strong client relationship management and stakeholder engagement skills. Excellent organisational skills and ability to manage multiple contracts. Leadership experience, with a proven track record in team management. IT literate with strong reporting and analytical skills. Full UK driving licence - field-based role covering East Anglia. Benefits 38k - 42k basic salary (DOE) Annual bonus scheme Company car Pension scheme Career progression opportunities in a growing business If you are a proactive, commercially minded Account Manager / Contract Manager / Customer Account Manager looking for a rewarding field-based role in East Anglia, apply today. Mandeville is acting as an Employment Agency in relation to this vacancy.