Job Description
About us
We re Breast Cancer Now, the research and support charity. We re the place to turn to for anything and everything to do with breast cancer. However you re experiencing breast cancer, we re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.
About the role
You ll play a key role in a fast-paced volunteering team, which supports volunteering across the whole of Breast Cancer Now. You ll be the first point of contact for volunteering enquiries, ensuring they are handled sensitively and efficiently over the phone and email.
You ll also provide key administrative support to the volunteering team, assisting with survey design, advertising volunteering vacancies, and administration for training and events.
You ll champion good record keeping and make sure all volunteering data is kept in top shape. You ll be matching volunteers to opportunities that suit them, as well as using a range of online platforms to help recruit volunteers.
About you
You re enthusiastic, proactive and committed to providing excellent customer service. Detailed and person-focussed, you ll really want to go the extra mile and can use your initiative to find solutions to enquiries.
As well as being comfortable speaking and writing to a diverse range of people, you ll have a head for detail. You ll be as much at home working with databases and digital platforms as you re with communicating with people over the phone and email.
You ll be committed to development, wanting to learn and grow as part of a high-performing volunteering team that s passionate about making volunteering more accessible.
You ll ideally have some experience of working with or managing volunteers. But most important is your ability to work effectively with a range of people - whether that s volunteers, colleagues, or supporters looking for a volunteer representative to give them a great experience.
Job description and benefits
Please download the job description and our attractive benefits package.
Primary location of role and hybrid working
This role is primarily based in our Sheffield office. Our hybrid working model allows you to work up to 3 days per week at home.
When applying
We hope you choose to apply for this role. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you ve any immediate questions please contact the Breast Cancer Now Recruitment team
Our commitment to equity, diversity and inclusion
We re committed to promoting equity, valuing diversity and creating an inclusive environment for everyone who works for us, works with us, supports us and who we support.
Closing date: Friday 12 September 2025 9am
Interview date: Week commencing 22 September 2025
We reserve the right to close this advert early and subject to volume of applications. If you re interested, please submit your application as early as possible.
