Ellesmere Port Temporary Competitive Salary 6 months +
Now Hiring: Customer Service & Order Management Specialist - Technical Manufacturing Ellesmere Port Temporary Competitive Salary 6 months +
Are you an experienced customer service professional with a background in order management and import/export within a technical or manufacturing environment? Do you have hands-on experience with SAP or other ERP/CRM systems and thrive in fast-paced, detail-driven roles?I am working with a leading chemical and industrial manufacturer- a business known for its innovation, global reach, and technical excellence - to find a skilled individual who can manage complex customer orders, liaise across departments, and ensure smooth delivery of products worldwide.
What You'll Be Doing
- Managing customer orders from entry to delivery using SAP or similar ERP/CRM systems
- Coordinating with production, logistics, and commercial teams to meet delivery timelines
- Handling import/export documentation and liaising with freight partners
- Acting as a key point of contact for customer queries and updates
- Ensuring compliance with international trade regulations and internal processes
What I'm Looking For- Proven experience in customer service, order management, or logistics within a manufacturing or industrial setting
- Strong working knowledge of SAP, Oracle, Microsoft Dynamics, or similar platforms
- Exposure to import/export processes, trade compliance, and international shipping
- Excellent communication, organisation, and problem-solving skills
- A proactive mindset and ability to work cross-functionally
Why This Role?- Join a technically advanced, globally respected business
- Be part of a collaborative and supportive team
- Competitive salary, benefits, and long-term career development
- Real impact in a role that connects operations, customers, and global logistics
- Attractive hourly rate of £17ph + holiday pay
Interested? If you've worked in a manufacturing business and know your way around SAP or ERP systems - especially handling customer orders and export documentation - this could be your next step. Get in touch today! #