Reception Supervisor - Bath Reception Supervisor 29000 per annum Hotel Indigo Bath, Bath Set in a beautiful honey coloured Georgian terrace is the boutique Hotel Indigo Bath. Grade one listed our building is steeped in history and sits in the peaceful street of South Parade, just steps away from the centre of Bath. Surrounded by culture Bath is famous for romance, literature and historic architecture; our boutique hotel is a great base to explore this wonderful city. Our 166 rooms have been perfectly designed with our guests and the city in mind. Modern and stylish they reflect the influences of the architects and novelists who made Bath famous for its story telling and passionate social scene. From the start of the guest experience until the moment they leave, they'll be embroiled in this fascinating neighbourhood. But Hotel Indigo Bath is more than just a Hotel; we're also the home of The Elder Restaurant, a sumptuous yet informal dining experience where our guests are taken on a journey of discovery by our knowledgeable and passionate team. We also offer a private dining suite and eight adjoining guestrooms feature to create the perfect stay for anyone visiting Bath. This could be your opportunity to work somewhere completely unique, somewhere where you can be yourself, talk about the stories of our wonderful neighbourhood and put your stamp on the ever-evolving brand that is Hotel Indigo. Are you out-going, full of energy and enthusiastic? A natural-born storyteller? Are you passionate about offering excellent customer service? Then our stunning boutique Hotel could be the place for you. The Role: We have a fantastic opportunity for a Reception Supervisor to join our team. Supporting the Reception Manager you'll help lead the organisation and running of the reception department. You'll be front and centre of our stage leading your team to provide guests and visitors with a warm welcome and unparalleled service. Your number one priority is the customer experience and you will have a strong track record in motivating and leading a team, whilst also being prepared to roll up your sleeves and get stuck in! You will be someone who likes to get to know people, be able to start authentic, genuine conversations and inspire our guests to create wonderful memories. Strong attention to detail and a good understanding of front office systems and procedures is essential. You will be incredibly structured and encourage strong working relationships between the other Front of House departments, supporting them when needed, to work together to ensure the smooth running of each area. The Ideal Candidate: We're looking for a Reception Supervisor that will inspire the team to put our guests at the heart of everything they do. You'll need experience working in a similar role within the hospitality industry, ideally within a Front of House department. You'll have led a team and be confident in communicating across all levels and supporting the Reception Manager and other HOD's with the smooth running of each department. Your daily priorities will change based on the needs of the business so being flexible and adaptable is a must for this role. All applicants must be eligible to live and work in the UK. As part of the recruitment process, you will be asked to provide documented evidence of eligibility. Benefits: Heavily discounted Staff Room Rates at all Castlebridge properties for you and your friends and family, so everyone can enjoy a break away. Rates start from £50 per night, with breakfast included. 50% off your bill when you dine in one of our Restaurants or Bars. Fully funded Apprenticeship programme to develop your career without a reduction in your pay. Cycle to work scheme - save up to 40% on a wide range of bikes. Healthcare Cash Plans - dental, optical, medical and more available from just £1 per week. Referral schemes for referring your friends or family to join our team. Flexible shift patterns and contracts available to suit your lifestyle, we are 24/7 operation, meaning shift patterns to suit everyone. Monthly colleague recognition through our 5-Star Service rewards programme and monetary rewards for long service milestones. Use of Wagestream financial wellbeing platform, allowing you to access your pay as and when you need it. Employee Assistance Programme - free, confidential advice available 24/7 to you. An internal communications hub which acts as our very own social media platform, connecting you to your colleagues and the wider group in seconds.
Sep 03, 2025
Full time
Reception Supervisor - Bath Reception Supervisor 29000 per annum Hotel Indigo Bath, Bath Set in a beautiful honey coloured Georgian terrace is the boutique Hotel Indigo Bath. Grade one listed our building is steeped in history and sits in the peaceful street of South Parade, just steps away from the centre of Bath. Surrounded by culture Bath is famous for romance, literature and historic architecture; our boutique hotel is a great base to explore this wonderful city. Our 166 rooms have been perfectly designed with our guests and the city in mind. Modern and stylish they reflect the influences of the architects and novelists who made Bath famous for its story telling and passionate social scene. From the start of the guest experience until the moment they leave, they'll be embroiled in this fascinating neighbourhood. But Hotel Indigo Bath is more than just a Hotel; we're also the home of The Elder Restaurant, a sumptuous yet informal dining experience where our guests are taken on a journey of discovery by our knowledgeable and passionate team. We also offer a private dining suite and eight adjoining guestrooms feature to create the perfect stay for anyone visiting Bath. This could be your opportunity to work somewhere completely unique, somewhere where you can be yourself, talk about the stories of our wonderful neighbourhood and put your stamp on the ever-evolving brand that is Hotel Indigo. Are you out-going, full of energy and enthusiastic? A natural-born storyteller? Are you passionate about offering excellent customer service? Then our stunning boutique Hotel could be the place for you. The Role: We have a fantastic opportunity for a Reception Supervisor to join our team. Supporting the Reception Manager you'll help lead the organisation and running of the reception department. You'll be front and centre of our stage leading your team to provide guests and visitors with a warm welcome and unparalleled service. Your number one priority is the customer experience and you will have a strong track record in motivating and leading a team, whilst also being prepared to roll up your sleeves and get stuck in! You will be someone who likes to get to know people, be able to start authentic, genuine conversations and inspire our guests to create wonderful memories. Strong attention to detail and a good understanding of front office systems and procedures is essential. You will be incredibly structured and encourage strong working relationships between the other Front of House departments, supporting them when needed, to work together to ensure the smooth running of each area. The Ideal Candidate: We're looking for a Reception Supervisor that will inspire the team to put our guests at the heart of everything they do. You'll need experience working in a similar role within the hospitality industry, ideally within a Front of House department. You'll have led a team and be confident in communicating across all levels and supporting the Reception Manager and other HOD's with the smooth running of each department. Your daily priorities will change based on the needs of the business so being flexible and adaptable is a must for this role. All applicants must be eligible to live and work in the UK. As part of the recruitment process, you will be asked to provide documented evidence of eligibility. Benefits: Heavily discounted Staff Room Rates at all Castlebridge properties for you and your friends and family, so everyone can enjoy a break away. Rates start from £50 per night, with breakfast included. 50% off your bill when you dine in one of our Restaurants or Bars. Fully funded Apprenticeship programme to develop your career without a reduction in your pay. Cycle to work scheme - save up to 40% on a wide range of bikes. Healthcare Cash Plans - dental, optical, medical and more available from just £1 per week. Referral schemes for referring your friends or family to join our team. Flexible shift patterns and contracts available to suit your lifestyle, we are 24/7 operation, meaning shift patterns to suit everyone. Monthly colleague recognition through our 5-Star Service rewards programme and monetary rewards for long service milestones. Use of Wagestream financial wellbeing platform, allowing you to access your pay as and when you need it. Employee Assistance Programme - free, confidential advice available 24/7 to you. An internal communications hub which acts as our very own social media platform, connecting you to your colleagues and the wider group in seconds.
General Manager - Bath General Manager per annum Hotel Indigo Bath, Bath Set in a beautiful honey coloured Georgian terrace is the boutique Hotel Indigo Bath. Grade one listed our building is steeped in history and sits in the peaceful street of South Parade, just steps away from the centre of Bath. Surrounded by culture Bath is famous for romance, literature and historic architecture; our boutique hotel is a great base to explore this wonderful city. Our 166 rooms have been perfectly designed with our guests and the city in mind. Modern and stylish they reflect the influences of the architects and novelists who made Bath famous for its story telling and passionate social scene. From the start of the guest experience until the moment they leave, they'll be embroiled in this fascinating neighbourhood. But Hotel Indigo Bath is more than just a Hotel; we're also the home of The Elder Restaurant, a sumptuous yet informal dining experience where our guests are taken on a journey of discovery by our knowledgeable and passionate team. We also offer a private dining suite and eight adjoining guestrooms feature to create the perfect stay for anyone visiting Bath. This could be your opportunity to work somewhere completely unique, somewhere where you can be yourself, talk about the stories of our wonderful neighbourhood and put your stamp on the ever-evolving brand that is Hotel Indigo. Are you out-going, full of energy and enthusiastic? A natural-born storyteller? Are you passionate about offering excellent customer service? Then our stunning boutique Hotel could be the place for you. The Role: We have a very exciting opportunity for a passionate and talented General Manager to join our dynamic team. We're looking for a leader who will understand that running a successful business isn't just about having a super controlled P&L or living and breathing the brand standards. We want someone who will look after the team and by developing them will deliver an unparalleled customer experience. Naturally energetic and approachable, you'll lead a successful team of HODs to deliver superior return on investment. You'll coach and develop your team, working closely with each of them to grow their knowledge and exposure to all areas of the business. You'll need to lead from the front whilst motivating your team to drive the brand strategy in all elements of the business and set Castlebridge Hospitality apart from the competition. Getting to know your local neighbourhood is a big priority - you'll need to know the market and understand how to maximise revenue within the business by looking at the bigger picture. Managing the detail through your HOD's and team will be second nature and leading by example is something you are no stranger to. The Ideal Candidate: We're looking for a leader! A General Manager who's ambitious, charismatic and innovative. You'll need to be an experienced professional with a strong background in hospitality having managed large teams in a similar sized property. A sound knowledge of Food & Beverage operations would be ideal, however this isn't a deal breaker. As somebody who is big on the finer details, you'll be relentless in finding ways to continuously improve, most importantly, you'll be commercially minded with exemplary financial acumen. From the very start you'll need to hit the ground running to begin inspiring your team to deliver a customer experience that sets us apart from our competitors, for all the right reasons. All applicants must be eligible to live and work in the UK. As part of the recruitment process, you will be asked to provide documented evidence of eligibility. Benefits: Heavily discounted Staff Room Rates at all Castlebridge properties for you and your friends and family, so everyone can enjoy a break away. Rates start from £50 per night, with breakfast included. 50% off your bill when you dine in one of our Restaurants or Bars. Fully funded Apprenticeship programme to develop your career without a reduction in your pay. Cycle to work scheme - save up to 40% on a wide range of bikes. Healthcare Cash Plans - dental, optical, medical and more available from just £1 per week. Referral schemes for referring your friends or family to join our team. Flexible shift patterns and contracts available to suit your lifestyle, we are 24/7 operation, meaning shift patterns to suit everyone. Monthly colleague recognition through our 5-Star Service rewards programme and monetary rewards for long service milestones. Use of Wagestream financial wellbeing platform, allowing you to access your pay as and when you need it. Employee Assistance Programme - free, confidential advice available 24/7 to you. An internal communications hub which acts as our very own social media platform, connecting you to your colleagues and the wider group in seconds.
Sep 03, 2025
Full time
General Manager - Bath General Manager per annum Hotel Indigo Bath, Bath Set in a beautiful honey coloured Georgian terrace is the boutique Hotel Indigo Bath. Grade one listed our building is steeped in history and sits in the peaceful street of South Parade, just steps away from the centre of Bath. Surrounded by culture Bath is famous for romance, literature and historic architecture; our boutique hotel is a great base to explore this wonderful city. Our 166 rooms have been perfectly designed with our guests and the city in mind. Modern and stylish they reflect the influences of the architects and novelists who made Bath famous for its story telling and passionate social scene. From the start of the guest experience until the moment they leave, they'll be embroiled in this fascinating neighbourhood. But Hotel Indigo Bath is more than just a Hotel; we're also the home of The Elder Restaurant, a sumptuous yet informal dining experience where our guests are taken on a journey of discovery by our knowledgeable and passionate team. We also offer a private dining suite and eight adjoining guestrooms feature to create the perfect stay for anyone visiting Bath. This could be your opportunity to work somewhere completely unique, somewhere where you can be yourself, talk about the stories of our wonderful neighbourhood and put your stamp on the ever-evolving brand that is Hotel Indigo. Are you out-going, full of energy and enthusiastic? A natural-born storyteller? Are you passionate about offering excellent customer service? Then our stunning boutique Hotel could be the place for you. The Role: We have a very exciting opportunity for a passionate and talented General Manager to join our dynamic team. We're looking for a leader who will understand that running a successful business isn't just about having a super controlled P&L or living and breathing the brand standards. We want someone who will look after the team and by developing them will deliver an unparalleled customer experience. Naturally energetic and approachable, you'll lead a successful team of HODs to deliver superior return on investment. You'll coach and develop your team, working closely with each of them to grow their knowledge and exposure to all areas of the business. You'll need to lead from the front whilst motivating your team to drive the brand strategy in all elements of the business and set Castlebridge Hospitality apart from the competition. Getting to know your local neighbourhood is a big priority - you'll need to know the market and understand how to maximise revenue within the business by looking at the bigger picture. Managing the detail through your HOD's and team will be second nature and leading by example is something you are no stranger to. The Ideal Candidate: We're looking for a leader! A General Manager who's ambitious, charismatic and innovative. You'll need to be an experienced professional with a strong background in hospitality having managed large teams in a similar sized property. A sound knowledge of Food & Beverage operations would be ideal, however this isn't a deal breaker. As somebody who is big on the finer details, you'll be relentless in finding ways to continuously improve, most importantly, you'll be commercially minded with exemplary financial acumen. From the very start you'll need to hit the ground running to begin inspiring your team to deliver a customer experience that sets us apart from our competitors, for all the right reasons. All applicants must be eligible to live and work in the UK. As part of the recruitment process, you will be asked to provide documented evidence of eligibility. Benefits: Heavily discounted Staff Room Rates at all Castlebridge properties for you and your friends and family, so everyone can enjoy a break away. Rates start from £50 per night, with breakfast included. 50% off your bill when you dine in one of our Restaurants or Bars. Fully funded Apprenticeship programme to develop your career without a reduction in your pay. Cycle to work scheme - save up to 40% on a wide range of bikes. Healthcare Cash Plans - dental, optical, medical and more available from just £1 per week. Referral schemes for referring your friends or family to join our team. Flexible shift patterns and contracts available to suit your lifestyle, we are 24/7 operation, meaning shift patterns to suit everyone. Monthly colleague recognition through our 5-Star Service rewards programme and monetary rewards for long service milestones. Use of Wagestream financial wellbeing platform, allowing you to access your pay as and when you need it. Employee Assistance Programme - free, confidential advice available 24/7 to you. An internal communications hub which acts as our very own social media platform, connecting you to your colleagues and the wider group in seconds.
RESTAURANT HOST - Harrogate RESTAURANT HOST Various Hours 12.31 per hour plus monthly service charge, typically 2,400 annually Various Hours Available Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024. As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa, and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe. Key Responsibilities We are currently looking for a Restaurant Host/Receptionist to assist and support the Restaurant Manager and Supervisors in ensuring that customers experience the highest level of service. Delivering the EightyEight Restaurant and Bar concept and ethos to the required five star standards outlined in the Procedure Guidelines Be able to competently maintain the operation of the restaurant and bars during service Inspire and motivate your peers to deliver outstanding customer service Responsible for cash and stock security Ensure the venue is kept clean throughout service and to leave the venue clean and organised for the next shift Learn and know in detail our food and Beverage offerings, being able to passionately describe and sell this to our guests Effectively manage bookings using our in-house reservations system, to enhance guest journey, and maximise reservations Communicate effectively all details of a guest reservation to the server staff Escalate any complaints to Management or supervisors Be confident to communicate with guests over the phone, conducting call backs and taking bookings About You Have outstanding customer service skills Go the extra mile for all guests, in providing them an enjoyable experience When time allows you should be able to enjoy chat with your guests and enjoy yourself Ensure a welcoming and atmospheric ambience Deal with or escalate guests complaints immediately and effectively Various shift patterns and working hours are available. Benefits Grantley Hall offers a wide range of benefits and opportunities for all employees: A monthly service charge - typically £2,400 annually 31 days holiday increasing to 33 days with length of service Access to earnings before payday (Wagestream) Free parking Complimentary meals when on duty Discounted modern and spacious live-in accommodation Celebrating success! Company parties, winter award ceremonies and team events and incentives through the year. We also celebrate training achievements, birthdays, babies, marriages and so much more Team appreciation and wellbeing activities - Team member of the month awards, BBQ's, ice cream van, team massages, competitions & prizes, seasonal gifts, flu jabs Grantley Hall discounts - 50% off food and 20% off beverage, £100 B&B for employees (£150 B&B for friends and family), 20% off spa and gift shop products Access to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector. We support our employees do more with their money and help their wellbeing be providing access to a wide range of stand out well being support. Discounted hotel stays with Pride of Britain hotels Complimentary bespoke uniform and annual shoe allowance Free sight tests for those eligible Onsite Team Gym with professional induction Refer a Friend Scheme where you can earn up to £1000 24/7 Employee Assistance Support line and online portal supporting 'mind, money, move, munch' Grantley Academy to support your development Annual paid volunteering days
Sep 03, 2025
Full time
RESTAURANT HOST - Harrogate RESTAURANT HOST Various Hours 12.31 per hour plus monthly service charge, typically 2,400 annually Various Hours Available Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024. As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa, and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe. Key Responsibilities We are currently looking for a Restaurant Host/Receptionist to assist and support the Restaurant Manager and Supervisors in ensuring that customers experience the highest level of service. Delivering the EightyEight Restaurant and Bar concept and ethos to the required five star standards outlined in the Procedure Guidelines Be able to competently maintain the operation of the restaurant and bars during service Inspire and motivate your peers to deliver outstanding customer service Responsible for cash and stock security Ensure the venue is kept clean throughout service and to leave the venue clean and organised for the next shift Learn and know in detail our food and Beverage offerings, being able to passionately describe and sell this to our guests Effectively manage bookings using our in-house reservations system, to enhance guest journey, and maximise reservations Communicate effectively all details of a guest reservation to the server staff Escalate any complaints to Management or supervisors Be confident to communicate with guests over the phone, conducting call backs and taking bookings About You Have outstanding customer service skills Go the extra mile for all guests, in providing them an enjoyable experience When time allows you should be able to enjoy chat with your guests and enjoy yourself Ensure a welcoming and atmospheric ambience Deal with or escalate guests complaints immediately and effectively Various shift patterns and working hours are available. Benefits Grantley Hall offers a wide range of benefits and opportunities for all employees: A monthly service charge - typically £2,400 annually 31 days holiday increasing to 33 days with length of service Access to earnings before payday (Wagestream) Free parking Complimentary meals when on duty Discounted modern and spacious live-in accommodation Celebrating success! Company parties, winter award ceremonies and team events and incentives through the year. We also celebrate training achievements, birthdays, babies, marriages and so much more Team appreciation and wellbeing activities - Team member of the month awards, BBQ's, ice cream van, team massages, competitions & prizes, seasonal gifts, flu jabs Grantley Hall discounts - 50% off food and 20% off beverage, £100 B&B for employees (£150 B&B for friends and family), 20% off spa and gift shop products Access to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector. We support our employees do more with their money and help their wellbeing be providing access to a wide range of stand out well being support. Discounted hotel stays with Pride of Britain hotels Complimentary bespoke uniform and annual shoe allowance Free sight tests for those eligible Onsite Team Gym with professional induction Refer a Friend Scheme where you can earn up to £1000 24/7 Employee Assistance Support line and online portal supporting 'mind, money, move, munch' Grantley Academy to support your development Annual paid volunteering days
Brewery Operative - Middleton Brewery Operative/FLT Driver Vacancy - Full time (40 hours) - 25,500 - Monday to Friday - Middleton JW Lees is excited to announce that we are now recruiting for a Brewery FLT Driver to join the Brewery team. About the role: As a Brewery FLT Driver, you will perform production operations as requested by the production team manager. What's in it for you as a Brewery Operative: Competitive pay - From 25,500 Monday - Friday, no evenings and weekends Private medical cover with BUPA Profit share Enhanced family friendly policies Access to BenefitHub offering online and high street discounts Discount in all our managed pubs, inns and hotels Access to our employee assistance programme Yearly service recognition Annual party and conference Role Responsibilities: The preparation, washing, filling and weighing of casks and kegs Manual handling stock for movement and rotation Stock movement and rotation using the FLT Ensuring paperwork is filled in accurately. Efficient and safe use of brewery plant and equipment required to carry out duties. Flexible working to suit production across brewery as needed. Requirements: Recognised Fork Lift Truck Training Certificate/Licence (IN DATE) Experience working within a brewery environment would be highly desirable About JW Lees: Proudly family owned and nearly 200 years old, JW Lees are the original modern, traditional brewer. With 150 pubs, inns and hotels across the North West and North Wales, we are passionate about great beer, fantastic food and memorable experiences. We put people at the heart of our business, always doing the right thing and always sticking together. Our six values are at the heart of everything we do: Proud - Savvy - Honest - Passionate - Personal - Together
Sep 03, 2025
Full time
Brewery Operative - Middleton Brewery Operative/FLT Driver Vacancy - Full time (40 hours) - 25,500 - Monday to Friday - Middleton JW Lees is excited to announce that we are now recruiting for a Brewery FLT Driver to join the Brewery team. About the role: As a Brewery FLT Driver, you will perform production operations as requested by the production team manager. What's in it for you as a Brewery Operative: Competitive pay - From 25,500 Monday - Friday, no evenings and weekends Private medical cover with BUPA Profit share Enhanced family friendly policies Access to BenefitHub offering online and high street discounts Discount in all our managed pubs, inns and hotels Access to our employee assistance programme Yearly service recognition Annual party and conference Role Responsibilities: The preparation, washing, filling and weighing of casks and kegs Manual handling stock for movement and rotation Stock movement and rotation using the FLT Ensuring paperwork is filled in accurately. Efficient and safe use of brewery plant and equipment required to carry out duties. Flexible working to suit production across brewery as needed. Requirements: Recognised Fork Lift Truck Training Certificate/Licence (IN DATE) Experience working within a brewery environment would be highly desirable About JW Lees: Proudly family owned and nearly 200 years old, JW Lees are the original modern, traditional brewer. With 150 pubs, inns and hotels across the North West and North Wales, we are passionate about great beer, fantastic food and memorable experiences. We put people at the heart of our business, always doing the right thing and always sticking together. Our six values are at the heart of everything we do: Proud - Savvy - Honest - Passionate - Personal - Together
Night Supervisor - Bath Night Supervisor 28704 per annum Hotel Indigo Bath, Bath Set in a beautiful honey coloured Georgian terrace is the boutique Hotel Indigo Bath. Grade one listed our building is steeped in history and sits in the peaceful street of South Parade, just steps away from the centre of Bath. Surrounded by culture Bath is famous for romance, literature and historic architecture; our boutique hotel is a great base to explore this wonderful city. Our 166 rooms have been perfectly designed with our guests and the city in mind. Modern and stylish they reflect the influences of the architects and novelists who made Bath famous for its story telling and passionate social scene. From the start of the guest experience until the moment they leave, they'll be embroiled in this fascinating neighbourhood. But Hotel Indigo Bath is more than just a Hotel; we're also the home of The Elder Restaurant, a sumptuous yet informal dining experience where our guests are taken on a journey of discovery by our knowledgeable and passionate team. We also offer a private dining suite and eight adjoining guestrooms feature to create the perfect stay for anyone visiting Bath. This could be your opportunity to work somewhere completely unique, somewhere where you can be yourself, talk about the stories of our wonderful neighbourhood and put your stamp on the ever-evolving brand that is Hotel Indigo. Are you out-going, full of energy and enthusiastic? A natural-born storyteller? Are you passionate about offering excellent customer service? Then our stunning boutique Hotel could be the place for you. The Role: We have a fantastic opportunity for a Night Supervisor to join the team on a casual basis. You'll supporting the Night Manager in leading the Night team, providing guests and visitors with a warm welcome and exceptional levels of customer care and service. You'll deal with guest comments and complaints in a constructive and empathetic manner, the objective being to resolve the complaint prior to departure. You'll be responsible for the welfare and safety of both guests and the hotel, carrying out regular check/patrols around all areas of the building, taking appropriate action to ensure standards of cleanliness, safety and general appearance are maintained. Thinking one step ahead and ensuring the hotel is perfectly presented and ready for our guests in the morning, you'll have a keen eye for the detail. The Ideal Candidate: We're looking for a Night Supervisor with previous experience of working Nights within a hotel or hospitality environment. Ideally, you'll have experience of leading a time, within a supervisory role. As Night Supervisor, you'll need to be passionate about delivering high standards, providing unparalleled customer service and ensuring that all hotel standards and health and safety requirements are implemented. You'll need commitment, dedication and the ability to work seamlessly with the rest of the Night Team to make things happen. All applicants must be eligible to live and work in the UK. As part of the recruitment process, you will be asked to provide documented evidence of eligibility. Benefits: Heavily discounted Staff Room Rates at all Castlebridge properties for you and your friends and family, so everyone can enjoy a break away. Rates start from £50 per night, with breakfast included. 50% off your bill when you dine in one of our Restaurants or Bars. Fully funded Apprenticeship programme to develop your career without a reduction in your pay. Cycle to work scheme - save up to 40% on a wide range of bikes. Healthcare Cash Plans - dental, optical, medical and more available from just £1 per week. Referral schemes for referring your friends or family to join our team. Flexible shift patterns and contracts available to suit your lifestyle, we are 24/7 operation, meaning shift patterns to suit everyone. Monthly colleague recognition through our 5-Star Service rewards programme and monetary rewards for long service milestones. Use of Wagestream financial wellbeing platform, allowing you to access your pay as and when you need it. Employee Assistance Programme - free, confidential advice available 24/7 to you. An internal communications hub which acts as our very own social media platform, connecting you to your colleagues and the wider group in seconds.
Sep 03, 2025
Full time
Night Supervisor - Bath Night Supervisor 28704 per annum Hotel Indigo Bath, Bath Set in a beautiful honey coloured Georgian terrace is the boutique Hotel Indigo Bath. Grade one listed our building is steeped in history and sits in the peaceful street of South Parade, just steps away from the centre of Bath. Surrounded by culture Bath is famous for romance, literature and historic architecture; our boutique hotel is a great base to explore this wonderful city. Our 166 rooms have been perfectly designed with our guests and the city in mind. Modern and stylish they reflect the influences of the architects and novelists who made Bath famous for its story telling and passionate social scene. From the start of the guest experience until the moment they leave, they'll be embroiled in this fascinating neighbourhood. But Hotel Indigo Bath is more than just a Hotel; we're also the home of The Elder Restaurant, a sumptuous yet informal dining experience where our guests are taken on a journey of discovery by our knowledgeable and passionate team. We also offer a private dining suite and eight adjoining guestrooms feature to create the perfect stay for anyone visiting Bath. This could be your opportunity to work somewhere completely unique, somewhere where you can be yourself, talk about the stories of our wonderful neighbourhood and put your stamp on the ever-evolving brand that is Hotel Indigo. Are you out-going, full of energy and enthusiastic? A natural-born storyteller? Are you passionate about offering excellent customer service? Then our stunning boutique Hotel could be the place for you. The Role: We have a fantastic opportunity for a Night Supervisor to join the team on a casual basis. You'll supporting the Night Manager in leading the Night team, providing guests and visitors with a warm welcome and exceptional levels of customer care and service. You'll deal with guest comments and complaints in a constructive and empathetic manner, the objective being to resolve the complaint prior to departure. You'll be responsible for the welfare and safety of both guests and the hotel, carrying out regular check/patrols around all areas of the building, taking appropriate action to ensure standards of cleanliness, safety and general appearance are maintained. Thinking one step ahead and ensuring the hotel is perfectly presented and ready for our guests in the morning, you'll have a keen eye for the detail. The Ideal Candidate: We're looking for a Night Supervisor with previous experience of working Nights within a hotel or hospitality environment. Ideally, you'll have experience of leading a time, within a supervisory role. As Night Supervisor, you'll need to be passionate about delivering high standards, providing unparalleled customer service and ensuring that all hotel standards and health and safety requirements are implemented. You'll need commitment, dedication and the ability to work seamlessly with the rest of the Night Team to make things happen. All applicants must be eligible to live and work in the UK. As part of the recruitment process, you will be asked to provide documented evidence of eligibility. Benefits: Heavily discounted Staff Room Rates at all Castlebridge properties for you and your friends and family, so everyone can enjoy a break away. Rates start from £50 per night, with breakfast included. 50% off your bill when you dine in one of our Restaurants or Bars. Fully funded Apprenticeship programme to develop your career without a reduction in your pay. Cycle to work scheme - save up to 40% on a wide range of bikes. Healthcare Cash Plans - dental, optical, medical and more available from just £1 per week. Referral schemes for referring your friends or family to join our team. Flexible shift patterns and contracts available to suit your lifestyle, we are 24/7 operation, meaning shift patterns to suit everyone. Monthly colleague recognition through our 5-Star Service rewards programme and monetary rewards for long service milestones. Use of Wagestream financial wellbeing platform, allowing you to access your pay as and when you need it. Employee Assistance Programme - free, confidential advice available 24/7 to you. An internal communications hub which acts as our very own social media platform, connecting you to your colleagues and the wider group in seconds.
BAR MANAGER - Harrogate BAR MANAGER Full Time Competitive rate of pay plus monthly service charge, typically 2,400 annually 45 hours Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024. As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa, and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe. Key Responsibilities • Providing a friendly, courteous and professional service at all times • Manage and provide direction to all bar employees during shifts • Ensure each customer receives impeccable service • Contributing to the creation of new cocktails • Delegating tasks and checking their execution • Possessing a depth beverage knowledge such as wines, cocktails and spirits • Supervise the set up and breakdown of the Bar. • Undertake monthly stock takes and overseeing and ordering of stock • Responsible for H&S, FSA requirements, Allergy Laws and Hygiene ratings Key Skills, Qualities & Experience • Hands on approach to work, always being productive and looking to improve • Have a real flair and passion for service and working with quality products and interesting drinks menus • Personality combined with the ability to engage everyone around you and build long-term rapport with both the guests and your colleagues • Enthusiastic, quick thinking and welcoming personality • A great knowledge of food and wine • Ability to mentor and supervises a junior staff • Ability to demonstrate a strong customer service ethos and the ability to deliver consistently high levels of service delivery • Detail orientated and drives standards • Possess a positive attitude and a desire to learn • Ability to meet deadlines and work under pressure • Friendly, courteous and helpful with excellent communication skills • Motivated to go the extra mile for guests and colleagues • Use of own initiative with willingness to go above and beyond in supporting the wider Grantley Hall team Benefits We offer a wide range of benefits and have excellent opportunities for career development and provide exceptional training programmes for all employees: Tips typically over £200 per month (£2,400 per year) Complimentary bespoke uniform and chef whites Complimentary meals whilst on duty Refer a Friend bonus - Earn up to £1000 Complimentary employee car parking Complimentary state of the art onsite gym - with personal trainer support 31 days annual leave (including bank holidays) increasing with service Professional development opportunities at all levels Reimbursement on work shoes, sight tests and professional memberships Modern and spacious discounted live in accommodation for eligible roles Access to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector. We support our employees do more with their money and help their wellbeing be providing access to a wide range of stand out well being support. We celebrate success. With an annual awards ceremony as well team events and incentives. Throughout the year we also celebrate training achievements, birthdays, marriages, new babies and length of service awards. Employee Assistance Programme helpline and online support, along with wellbeing champions onsite Team Member of the Month Awards Discount on Grantley Halls Restaurants, Spa products and Gift Shop Discounted stays at Grantley Hall, as well as other Pride of Britain Hotels Cycle to work scheme Access to Wagestream, allowing you to instantly access your wages Simplyhealth - Health cash plan
Sep 03, 2025
Full time
BAR MANAGER - Harrogate BAR MANAGER Full Time Competitive rate of pay plus monthly service charge, typically 2,400 annually 45 hours Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024. As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa, and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe. Key Responsibilities • Providing a friendly, courteous and professional service at all times • Manage and provide direction to all bar employees during shifts • Ensure each customer receives impeccable service • Contributing to the creation of new cocktails • Delegating tasks and checking their execution • Possessing a depth beverage knowledge such as wines, cocktails and spirits • Supervise the set up and breakdown of the Bar. • Undertake monthly stock takes and overseeing and ordering of stock • Responsible for H&S, FSA requirements, Allergy Laws and Hygiene ratings Key Skills, Qualities & Experience • Hands on approach to work, always being productive and looking to improve • Have a real flair and passion for service and working with quality products and interesting drinks menus • Personality combined with the ability to engage everyone around you and build long-term rapport with both the guests and your colleagues • Enthusiastic, quick thinking and welcoming personality • A great knowledge of food and wine • Ability to mentor and supervises a junior staff • Ability to demonstrate a strong customer service ethos and the ability to deliver consistently high levels of service delivery • Detail orientated and drives standards • Possess a positive attitude and a desire to learn • Ability to meet deadlines and work under pressure • Friendly, courteous and helpful with excellent communication skills • Motivated to go the extra mile for guests and colleagues • Use of own initiative with willingness to go above and beyond in supporting the wider Grantley Hall team Benefits We offer a wide range of benefits and have excellent opportunities for career development and provide exceptional training programmes for all employees: Tips typically over £200 per month (£2,400 per year) Complimentary bespoke uniform and chef whites Complimentary meals whilst on duty Refer a Friend bonus - Earn up to £1000 Complimentary employee car parking Complimentary state of the art onsite gym - with personal trainer support 31 days annual leave (including bank holidays) increasing with service Professional development opportunities at all levels Reimbursement on work shoes, sight tests and professional memberships Modern and spacious discounted live in accommodation for eligible roles Access to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector. We support our employees do more with their money and help their wellbeing be providing access to a wide range of stand out well being support. We celebrate success. With an annual awards ceremony as well team events and incentives. Throughout the year we also celebrate training achievements, birthdays, marriages, new babies and length of service awards. Employee Assistance Programme helpline and online support, along with wellbeing champions onsite Team Member of the Month Awards Discount on Grantley Halls Restaurants, Spa products and Gift Shop Discounted stays at Grantley Hall, as well as other Pride of Britain Hotels Cycle to work scheme Access to Wagestream, allowing you to instantly access your wages Simplyhealth - Health cash plan
DEPUTY FRONT OF HOUSE MANAGER - GRANTLEY ARMS - Harrogate DEPUTY FRONT OF HOUSE MANAGER - GRANTLEY ARMS Full Time Competitive rate of pay plus monthly service charge, typically 2,400 annually 45 hours The Grantley Arms Surrounded by rolling countryside, The Grantley Arms is a historic, 17th-century country inn and restaurant, blending traditional warmth with exceptional dining at the heart of North Yorkshire. Boasting roaring open fires, real ales and characterful interior décor, The Grantley Arms has been reimagined into an exciting modern gastropub, elevating British classics with incredible local ingredients in a relaxed, timeless environment. Key Responsibilities • Engaging with guests and team members to meet and exceed their needs. • Acting as a coach and mentor to your team and ensure high engagement levels, people development and retention. • Managing cost and revenue in all areas of the business without impact on the brand, or quality standards. • Continuously identifying and developing areas for improvement and motivating the team to actively take part in the process to enhance the brand experience. • Possess a sound understanding of the public house and gastropub scene to retain and increase the restaurant's competitive advantage through continuous proactive strategic and operational planning, keeping us ahead of our competitors. • Proactively attracting and selecting talent for the Grantley Arms in line with company procedures and culture. Key Skills, Qualities & Experience • Hands on approach to work, always being productive and looking to improve • Detail orientated and drives standards • Possess a positive attitude and a desire to learn • Ability to meet deadlines and work under pressure • Friendly, courteous and helpful with excellent communication skills • Motivated to go the extra mile for guests and colleagues • Use of own initiative with willingness to go above and beyond in supporting the wider Grantley Hall team Benefits We offer a wide range of benefits and have excellent opportunities for career development and provide exceptional training programmes for all employees: Tips typically over £200 per month (£2,400 per year) Complimentary bespoke uniform and chef whites Complimentary meals whilst on duty Refer a Friend bonus - Earn up to £1000 Complimentary employee car parking Complimentary state of the art onsite gym - with personal trainer support 31 days annual leave (including bank holidays) increasing with service Professional development opportunities at all levels Reimbursement on work shoes, sight tests and professional memberships Modern and spacious discounted live in accommodation for eligible roles Access to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector. We support our employees do more with their money and help their wellbeing be providing access to a wide range of stand out well being support. We celebrate success. With an annual awards ceremony as well team events and incentives. Throughout the year we also celebrate training achievements, birthdays, marriages, new babies and length of service awards. Employee Assistance Programme helpline and online support, along with wellbeing champions onsite Team Member of the Month Awards Discount on Grantley Halls Restaurants, Spa products and Gift Shop Discounted stays at Grantley Hall, as well as other Pride of Britain Hotels Cycle to work scheme Access to Wagestream, allowing you to instantly access your wages Simplyhealth - Health cash plan
Sep 03, 2025
Full time
DEPUTY FRONT OF HOUSE MANAGER - GRANTLEY ARMS - Harrogate DEPUTY FRONT OF HOUSE MANAGER - GRANTLEY ARMS Full Time Competitive rate of pay plus monthly service charge, typically 2,400 annually 45 hours The Grantley Arms Surrounded by rolling countryside, The Grantley Arms is a historic, 17th-century country inn and restaurant, blending traditional warmth with exceptional dining at the heart of North Yorkshire. Boasting roaring open fires, real ales and characterful interior décor, The Grantley Arms has been reimagined into an exciting modern gastropub, elevating British classics with incredible local ingredients in a relaxed, timeless environment. Key Responsibilities • Engaging with guests and team members to meet and exceed their needs. • Acting as a coach and mentor to your team and ensure high engagement levels, people development and retention. • Managing cost and revenue in all areas of the business without impact on the brand, or quality standards. • Continuously identifying and developing areas for improvement and motivating the team to actively take part in the process to enhance the brand experience. • Possess a sound understanding of the public house and gastropub scene to retain and increase the restaurant's competitive advantage through continuous proactive strategic and operational planning, keeping us ahead of our competitors. • Proactively attracting and selecting talent for the Grantley Arms in line with company procedures and culture. Key Skills, Qualities & Experience • Hands on approach to work, always being productive and looking to improve • Detail orientated and drives standards • Possess a positive attitude and a desire to learn • Ability to meet deadlines and work under pressure • Friendly, courteous and helpful with excellent communication skills • Motivated to go the extra mile for guests and colleagues • Use of own initiative with willingness to go above and beyond in supporting the wider Grantley Hall team Benefits We offer a wide range of benefits and have excellent opportunities for career development and provide exceptional training programmes for all employees: Tips typically over £200 per month (£2,400 per year) Complimentary bespoke uniform and chef whites Complimentary meals whilst on duty Refer a Friend bonus - Earn up to £1000 Complimentary employee car parking Complimentary state of the art onsite gym - with personal trainer support 31 days annual leave (including bank holidays) increasing with service Professional development opportunities at all levels Reimbursement on work shoes, sight tests and professional memberships Modern and spacious discounted live in accommodation for eligible roles Access to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector. We support our employees do more with their money and help their wellbeing be providing access to a wide range of stand out well being support. We celebrate success. With an annual awards ceremony as well team events and incentives. Throughout the year we also celebrate training achievements, birthdays, marriages, new babies and length of service awards. Employee Assistance Programme helpline and online support, along with wellbeing champions onsite Team Member of the Month Awards Discount on Grantley Halls Restaurants, Spa products and Gift Shop Discounted stays at Grantley Hall, as well as other Pride of Britain Hotels Cycle to work scheme Access to Wagestream, allowing you to instantly access your wages Simplyhealth - Health cash plan
Head Housekeeper - Bath Head Housekeeper 35000 per annum Hotel Indigo Bath, Bath Set in a beautiful honey coloured Georgian terrace is the boutique Hotel Indigo Bath. Grade one listed our building is steeped in history and sits in the peaceful street of South Parade, just steps away from the centre of Bath. Surrounded by culture Bath is famous for romance, literature and historic architecture; our boutique hotel is a great base to explore this wonderful city. Our 166 rooms have been perfectly designed with our guests and the city in mind. Modern and stylish they reflect the influences of the architects and novelists who made Bath famous for its story telling and passionate social scene. From the start of the guest experience until the moment they leave, they'll be embroiled in this fascinating neighbourhood. But Hotel Indigo Bath is more than just a Hotel; we're also the home of The Elder Restaurant, a sumptuous yet informal dining experience where our guests are taken on a journey of discovery by our knowledgeable and passionate team. We also offer a private dining suite and eight adjoining guestrooms feature to create the perfect stay for anyone visiting Bath. This could be your opportunity to work somewhere completely unique, somewhere where you can be yourself, talk about the stories of our wonderful neighbourhood and put your stamp on the ever-evolving brand that is Hotel Indigo. Are you out-going, full of energy and enthusiastic? A natural-born storyteller? Are you passionate about offering excellent customer service? Then our stunning boutique Hotel could be the place for you. The Role: We have an exciting opportunity for a Head Housekeeper to join our team. This is a senior role where you'll participate in the preparation of the Hotel's strategic business plan and compile the Housekeeping departmental budget. You'll plan your manpower to ensure the effectiveness of the department and plan work schedules for all members of the team to achieve maximum productivity levels. It will be your responsibility to ensure the Housekeeping team maintain quality standards, adhering to the agreed Housekeeping standards of performance and KPI's. You will monitor and control inventories for operating equipment and linen to ensure par stocks are maintained and costs are controlled. Working with the Management team you'll create a positive work environment for not only the Housekeeping department but all team members. Leading by example, you'll provide quality customer service while delivering a guest experience that is unique and brings the brand to life. In addition you will act at Duty Manager as and when required. The Ideal Candidate: We're looking for a Head Housekeeper with previous experience in hotels; ideally already in a similar role whereby you are managing a diverse team and in the similar sized property. To be successful in this position, planning and organisation skills are key as you will need to translate long/mid -term objectives into clear realistic actions for your team. As an Executive Housekeeper you'll have some commercial awareness with the ability to understand and apply commercial and financial principles to their work as well as having strong communication skills. You'll have excellent attention to detail and time management skills in order to juggle the changing priorities of each day. Having previously managed a team you'll be able to hit the ground running and support the housekeeping team in providing a memorable service that our guests will remember. All applicants must be eligible to live and work in the UK. As part of the recruitment process, you will be asked to provide documented evidence of eligibility. Benefits: Heavily discounted Staff Room Rates at all Castlebridge properties for you and your friends and family, so everyone can enjoy a break away. Rates start from £50 per night, with breakfast included. 50% off your bill when you dine in one of our Restaurants or Bars. Fully funded Apprenticeship programme to develop your career without a reduction in your pay. Cycle to work scheme - save up to 40% on a wide range of bikes. Healthcare Cash Plans - dental, optical, medical and more available from just £1 per week. Referral schemes for referring your friends or family to join our team. Flexible shift patterns and contracts available to suit your lifestyle, we are 24/7 operation, meaning shift patterns to suit everyone. Monthly colleague recognition through our 5-Star Service rewards programme and monetary rewards for long service milestones. Use of Wagestream financial wellbeing platform, allowing you to access your pay as and when you need it. Employee Assistance Programme - free, confidential advice available 24/7 to you. An internal communications hub which acts as our very own social media platform, connecting you to your colleagues and the wider group in seconds.
Sep 03, 2025
Full time
Head Housekeeper - Bath Head Housekeeper 35000 per annum Hotel Indigo Bath, Bath Set in a beautiful honey coloured Georgian terrace is the boutique Hotel Indigo Bath. Grade one listed our building is steeped in history and sits in the peaceful street of South Parade, just steps away from the centre of Bath. Surrounded by culture Bath is famous for romance, literature and historic architecture; our boutique hotel is a great base to explore this wonderful city. Our 166 rooms have been perfectly designed with our guests and the city in mind. Modern and stylish they reflect the influences of the architects and novelists who made Bath famous for its story telling and passionate social scene. From the start of the guest experience until the moment they leave, they'll be embroiled in this fascinating neighbourhood. But Hotel Indigo Bath is more than just a Hotel; we're also the home of The Elder Restaurant, a sumptuous yet informal dining experience where our guests are taken on a journey of discovery by our knowledgeable and passionate team. We also offer a private dining suite and eight adjoining guestrooms feature to create the perfect stay for anyone visiting Bath. This could be your opportunity to work somewhere completely unique, somewhere where you can be yourself, talk about the stories of our wonderful neighbourhood and put your stamp on the ever-evolving brand that is Hotel Indigo. Are you out-going, full of energy and enthusiastic? A natural-born storyteller? Are you passionate about offering excellent customer service? Then our stunning boutique Hotel could be the place for you. The Role: We have an exciting opportunity for a Head Housekeeper to join our team. This is a senior role where you'll participate in the preparation of the Hotel's strategic business plan and compile the Housekeeping departmental budget. You'll plan your manpower to ensure the effectiveness of the department and plan work schedules for all members of the team to achieve maximum productivity levels. It will be your responsibility to ensure the Housekeeping team maintain quality standards, adhering to the agreed Housekeeping standards of performance and KPI's. You will monitor and control inventories for operating equipment and linen to ensure par stocks are maintained and costs are controlled. Working with the Management team you'll create a positive work environment for not only the Housekeeping department but all team members. Leading by example, you'll provide quality customer service while delivering a guest experience that is unique and brings the brand to life. In addition you will act at Duty Manager as and when required. The Ideal Candidate: We're looking for a Head Housekeeper with previous experience in hotels; ideally already in a similar role whereby you are managing a diverse team and in the similar sized property. To be successful in this position, planning and organisation skills are key as you will need to translate long/mid -term objectives into clear realistic actions for your team. As an Executive Housekeeper you'll have some commercial awareness with the ability to understand and apply commercial and financial principles to their work as well as having strong communication skills. You'll have excellent attention to detail and time management skills in order to juggle the changing priorities of each day. Having previously managed a team you'll be able to hit the ground running and support the housekeeping team in providing a memorable service that our guests will remember. All applicants must be eligible to live and work in the UK. As part of the recruitment process, you will be asked to provide documented evidence of eligibility. Benefits: Heavily discounted Staff Room Rates at all Castlebridge properties for you and your friends and family, so everyone can enjoy a break away. Rates start from £50 per night, with breakfast included. 50% off your bill when you dine in one of our Restaurants or Bars. Fully funded Apprenticeship programme to develop your career without a reduction in your pay. Cycle to work scheme - save up to 40% on a wide range of bikes. Healthcare Cash Plans - dental, optical, medical and more available from just £1 per week. Referral schemes for referring your friends or family to join our team. Flexible shift patterns and contracts available to suit your lifestyle, we are 24/7 operation, meaning shift patterns to suit everyone. Monthly colleague recognition through our 5-Star Service rewards programme and monetary rewards for long service milestones. Use of Wagestream financial wellbeing platform, allowing you to access your pay as and when you need it. Employee Assistance Programme - free, confidential advice available 24/7 to you. An internal communications hub which acts as our very own social media platform, connecting you to your colleagues and the wider group in seconds.
NIGHT PORTER - Harrogate NIGHT PORTER Full Time 27,000 per annum plus monthly service charge, typically 2,400 annually 37.5 hours Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024. As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa, and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe. Key Responsibilities • Provide an exceptional guest experience from check-in to check out • Ensure the safety and security of guests and the hotel during the night by conducting regular walk abouts throughout the hotel, checking that doors are locked, fire doors are closed and that there are no health & safety hazards • Ensure a presence on the front desk throughout the night • Ensure guests requests are delivered with efficiency • Ensure that public areas are maintained clean, neat, and tidy • Liaise with the day team to ensure effective handovers • Provide overnight cover in absence of the reservations team • Be personally responsible for application of Health and Safety Hotel Policy • Work cohesively with the management team to achieve our shared goals • To ensure all comments are passed on to the Front Office and Assistant Front Office Manager with regards to any complaints, and ensure a manager speaks to the guests. • To maintain 90%+ scores in audits conducted by mystery guests and associated brands (AA, Relais & Chateaux, Pride of Britain). • To attend cross training & training courses as required. • To ensure that the agreed standard of personal presentation is adhered to at all times. Key Skills, Qualities & Experience • Friendly, courteous and helpful with excellent communication skills • Detail orientated and drives standards • Ability to meet deadlines and work under pressure • Hands on approach to work, always being productive and looking to improve • Enthusiastic about delivering great customer service to all our guests at Grantley Hall • Possess a positive attitude and a desire to learn • Motivated to go the extra mile for guests and colleagues • Full UK driving licence is required Benefits Grantley Hall offers a wide range of benefits and opportunities for all employees: A monthly service charge - typically £2,400 annually 31 days holiday increasing to 33 days with length of service Access to earnings before payday (Wagestream) Free parking Complimentary meals when on duty Discounted modern and spacious live-in accommodation Celebrating success! Company parties, winter award ceremonies and team events and incentives through the year. We also celebrate training achievements, birthdays, babies, marriages and so much more Team appreciation and wellbeing activities - Team member of the month awards, BBQ's, ice cream van, team massages, competitions & prizes, seasonal gifts, flu jabs Grantley Hall discounts - 50% off food and 20% off beverage, £100 B&B for employees (£150 B&B for friends and family), 20% off spa and gift shop products Access to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector. We support our employees do more with their money and help their wellbeing be providing access to a wide range of stand out well being support. Discounted hotel stays with Pride of Britain hotels Complimentary bespoke uniform and annual shoe allowance Free sight tests for those eligible Onsite Team Gym with professional induction Refer a Friend Scheme where you can earn up to £1000 24/7 Employee Assistance Support line and online portal supporting 'mind, money, move, munch' Grantley Academy to support your development Annual paid volunteering days
Sep 03, 2025
Full time
NIGHT PORTER - Harrogate NIGHT PORTER Full Time 27,000 per annum plus monthly service charge, typically 2,400 annually 37.5 hours Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024. As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa, and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe. Key Responsibilities • Provide an exceptional guest experience from check-in to check out • Ensure the safety and security of guests and the hotel during the night by conducting regular walk abouts throughout the hotel, checking that doors are locked, fire doors are closed and that there are no health & safety hazards • Ensure a presence on the front desk throughout the night • Ensure guests requests are delivered with efficiency • Ensure that public areas are maintained clean, neat, and tidy • Liaise with the day team to ensure effective handovers • Provide overnight cover in absence of the reservations team • Be personally responsible for application of Health and Safety Hotel Policy • Work cohesively with the management team to achieve our shared goals • To ensure all comments are passed on to the Front Office and Assistant Front Office Manager with regards to any complaints, and ensure a manager speaks to the guests. • To maintain 90%+ scores in audits conducted by mystery guests and associated brands (AA, Relais & Chateaux, Pride of Britain). • To attend cross training & training courses as required. • To ensure that the agreed standard of personal presentation is adhered to at all times. Key Skills, Qualities & Experience • Friendly, courteous and helpful with excellent communication skills • Detail orientated and drives standards • Ability to meet deadlines and work under pressure • Hands on approach to work, always being productive and looking to improve • Enthusiastic about delivering great customer service to all our guests at Grantley Hall • Possess a positive attitude and a desire to learn • Motivated to go the extra mile for guests and colleagues • Full UK driving licence is required Benefits Grantley Hall offers a wide range of benefits and opportunities for all employees: A monthly service charge - typically £2,400 annually 31 days holiday increasing to 33 days with length of service Access to earnings before payday (Wagestream) Free parking Complimentary meals when on duty Discounted modern and spacious live-in accommodation Celebrating success! Company parties, winter award ceremonies and team events and incentives through the year. We also celebrate training achievements, birthdays, babies, marriages and so much more Team appreciation and wellbeing activities - Team member of the month awards, BBQ's, ice cream van, team massages, competitions & prizes, seasonal gifts, flu jabs Grantley Hall discounts - 50% off food and 20% off beverage, £100 B&B for employees (£150 B&B for friends and family), 20% off spa and gift shop products Access to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector. We support our employees do more with their money and help their wellbeing be providing access to a wide range of stand out well being support. Discounted hotel stays with Pride of Britain hotels Complimentary bespoke uniform and annual shoe allowance Free sight tests for those eligible Onsite Team Gym with professional induction Refer a Friend Scheme where you can earn up to £1000 24/7 Employee Assistance Support line and online portal supporting 'mind, money, move, munch' Grantley Academy to support your development Annual paid volunteering days
Night Porter - Brighton Hello Brighton! Pearly Cow Restaurant & No.124 Brighton, By GuestHouse have now opened our doors as one of the most anticipated restaurant and hotel openings on the South Coast. We're taking pride of place right on the seafront and are Brighton's newest-boutique-hotel-by-the-sea. The Job As our Night Porter, you'll be supporting our Front of House Manager in the smooth operations the hotel operation throughout the night-time hours of a brand-new boutique hotel. You'll be ensuring everything is kept in ship shape order whilst presenting a positive welcome or farewell to our hotel guests. The Perks Some of the perks you get when working with us include (but are not limited to!): An extra holiday day for your birthday Share of the monthly TRONC distribution All breaks are paid! Our team have their own team room- with their own pantry full of food, to use whenever they like. Grab a snack! You can stay/dine with your family and friends in any of our hotels/restaurants at a great discount. Access to Industry leading Employee Assistance Programme and support. We will invest in you and the training you want to get ahead. Want to learn about daily operations? Expand your commercial acumen? Or simply increasing your knowledge on health and safety? Let us know and we will ensure you learn the skills you need to progress your career. A bit about you So what does it take to be work here? You must want to be the best at what you do. Be proud of doing things the right way, even when no one is looking. In other words, be: Hard working and driven Have a GENUINE passion for hospitality and looking after people Have supervisory experience working in a guest facing role Opera PMS experience a plus Hotel Reception experience a must with experience on nights an advantage. Be Genuine and a real team player. That one is a non-negotiable! If this sounds like you And you like the sound of this awesome job, as well as a competitive rate of pay - please reach out. We would love to meet you and tell you more about our exciting plans.
Sep 03, 2025
Full time
Night Porter - Brighton Hello Brighton! Pearly Cow Restaurant & No.124 Brighton, By GuestHouse have now opened our doors as one of the most anticipated restaurant and hotel openings on the South Coast. We're taking pride of place right on the seafront and are Brighton's newest-boutique-hotel-by-the-sea. The Job As our Night Porter, you'll be supporting our Front of House Manager in the smooth operations the hotel operation throughout the night-time hours of a brand-new boutique hotel. You'll be ensuring everything is kept in ship shape order whilst presenting a positive welcome or farewell to our hotel guests. The Perks Some of the perks you get when working with us include (but are not limited to!): An extra holiday day for your birthday Share of the monthly TRONC distribution All breaks are paid! Our team have their own team room- with their own pantry full of food, to use whenever they like. Grab a snack! You can stay/dine with your family and friends in any of our hotels/restaurants at a great discount. Access to Industry leading Employee Assistance Programme and support. We will invest in you and the training you want to get ahead. Want to learn about daily operations? Expand your commercial acumen? Or simply increasing your knowledge on health and safety? Let us know and we will ensure you learn the skills you need to progress your career. A bit about you So what does it take to be work here? You must want to be the best at what you do. Be proud of doing things the right way, even when no one is looking. In other words, be: Hard working and driven Have a GENUINE passion for hospitality and looking after people Have supervisory experience working in a guest facing role Opera PMS experience a plus Hotel Reception experience a must with experience on nights an advantage. Be Genuine and a real team player. That one is a non-negotiable! If this sounds like you And you like the sound of this awesome job, as well as a competitive rate of pay - please reach out. We would love to meet you and tell you more about our exciting plans.
Housekeeping Supervisor - Bath Housekeeping Supervisor 28600 per annum Hotel Indigo Bath, Bath Set in a beautiful honey coloured Georgian terrace is the boutique Hotel Indigo Bath. Grade one listed our building is steeped in history and sits in the peaceful street of South Parade, just steps away from the centre of Bath. Surrounded by culture Bath is famous for romance, literature and historic architecture; our boutique hotel is a great base to explore this wonderful city. Our 166 rooms have been perfectly designed with our guests and the city in mind. Modern and stylish they reflect the influences of the architects and novelists who made Bath famous for its story telling and passionate social scene. From the start of the guest experience until the moment they leave, they'll be embroiled in this fascinating neighbourhood. But Hotel Indigo Bath is more than just a Hotel; we're also the home of The Elder Restaurant, a sumptuous yet informal dining experience where our guests are taken on a journey of discovery by our knowledgeable and passionate team. We also offer a private dining suite and eight adjoining guestrooms feature to create the perfect stay for anyone visiting Bath. This could be your opportunity to work somewhere completely unique, somewhere where you can be yourself, talk about the stories of our wonderful neighbourhood and put your stamp on the ever-evolving brand that is Hotel Indigo. Are you out-going, full of energy and enthusiastic? A natural-born storyteller? Are you passionate about offering excellent customer service? Then our stunning boutique Hotel could be the place for you. The Role: We have an exciting opportunity for a Housekeeping Supervisor to join our team. Supporting the Housekeeping Manager you will help lead the housekeeping and laundry operation to ensure quality standards and KPI's are met. You will assist with stock control and inventory checks and be responsible for carrying out checks on the rooms which have been cleaned to ensure property standards have been met. You will be knowledgeable in the facilities the property offers to its guests. Working with the Management team you'll create a positive work environment for not only the Housekeeping department but all team members. Leading by example, you'll provide quality customer service while delivering a guest experience that is unique and brings the brand to life. You'll need to be hands on and passionate about leading a team to achieve success. The Ideal Candidate: We're looking for a Housekeeping Supervisor with previous experience in a similar role working within hotels, ideally in a similar sized property. You'll have excellent attention to detail and time management skills in order to juggle the changing priorities of each day. Having previously managed a diverse team you'll be able to hit the ground running and support the housekeeping team in providing a memorable service that our guests will remember. This is a well -suited role if you are looking to build on your current team management and leadership skills, supporting the Housekeeping Manager you'll bridge the gap between the Hotel Management and team members. All applicants must be eligible to live and work in the UK. As part of the recruitment process, you will be asked to provide documented evidence of eligibility. Benefits: Heavily discounted Staff Room Rates at all Castlebridge properties for you and your friends and family, so everyone can enjoy a break away. Rates start from £50 per night, with breakfast included. 50% off your bill when you dine in one of our Restaurants or Bars. Fully funded Apprenticeship programme to develop your career without a reduction in your pay. Cycle to work scheme - save up to 40% on a wide range of bikes. Healthcare Cash Plans - dental, optical, medical and more available from just £1 per week. Referral schemes for referring your friends or family to join our team. Flexible shift patterns and contracts available to suit your lifestyle, we are 24/7 operation, meaning shift patterns to suit everyone. Monthly colleague recognition through our 5-Star Service rewards programme and monetary rewards for long service milestones. Use of Wagestream financial wellbeing platform, allowing you to access your pay as and when you need it. Employee Assistance Programme - free, confidential advice available 24/7 to you. An internal communications hub which acts as our very own social media platform, connecting you to your colleagues and the wider group in seconds.
Sep 03, 2025
Full time
Housekeeping Supervisor - Bath Housekeeping Supervisor 28600 per annum Hotel Indigo Bath, Bath Set in a beautiful honey coloured Georgian terrace is the boutique Hotel Indigo Bath. Grade one listed our building is steeped in history and sits in the peaceful street of South Parade, just steps away from the centre of Bath. Surrounded by culture Bath is famous for romance, literature and historic architecture; our boutique hotel is a great base to explore this wonderful city. Our 166 rooms have been perfectly designed with our guests and the city in mind. Modern and stylish they reflect the influences of the architects and novelists who made Bath famous for its story telling and passionate social scene. From the start of the guest experience until the moment they leave, they'll be embroiled in this fascinating neighbourhood. But Hotel Indigo Bath is more than just a Hotel; we're also the home of The Elder Restaurant, a sumptuous yet informal dining experience where our guests are taken on a journey of discovery by our knowledgeable and passionate team. We also offer a private dining suite and eight adjoining guestrooms feature to create the perfect stay for anyone visiting Bath. This could be your opportunity to work somewhere completely unique, somewhere where you can be yourself, talk about the stories of our wonderful neighbourhood and put your stamp on the ever-evolving brand that is Hotel Indigo. Are you out-going, full of energy and enthusiastic? A natural-born storyteller? Are you passionate about offering excellent customer service? Then our stunning boutique Hotel could be the place for you. The Role: We have an exciting opportunity for a Housekeeping Supervisor to join our team. Supporting the Housekeeping Manager you will help lead the housekeeping and laundry operation to ensure quality standards and KPI's are met. You will assist with stock control and inventory checks and be responsible for carrying out checks on the rooms which have been cleaned to ensure property standards have been met. You will be knowledgeable in the facilities the property offers to its guests. Working with the Management team you'll create a positive work environment for not only the Housekeeping department but all team members. Leading by example, you'll provide quality customer service while delivering a guest experience that is unique and brings the brand to life. You'll need to be hands on and passionate about leading a team to achieve success. The Ideal Candidate: We're looking for a Housekeeping Supervisor with previous experience in a similar role working within hotels, ideally in a similar sized property. You'll have excellent attention to detail and time management skills in order to juggle the changing priorities of each day. Having previously managed a diverse team you'll be able to hit the ground running and support the housekeeping team in providing a memorable service that our guests will remember. This is a well -suited role if you are looking to build on your current team management and leadership skills, supporting the Housekeeping Manager you'll bridge the gap between the Hotel Management and team members. All applicants must be eligible to live and work in the UK. As part of the recruitment process, you will be asked to provide documented evidence of eligibility. Benefits: Heavily discounted Staff Room Rates at all Castlebridge properties for you and your friends and family, so everyone can enjoy a break away. Rates start from £50 per night, with breakfast included. 50% off your bill when you dine in one of our Restaurants or Bars. Fully funded Apprenticeship programme to develop your career without a reduction in your pay. Cycle to work scheme - save up to 40% on a wide range of bikes. Healthcare Cash Plans - dental, optical, medical and more available from just £1 per week. Referral schemes for referring your friends or family to join our team. Flexible shift patterns and contracts available to suit your lifestyle, we are 24/7 operation, meaning shift patterns to suit everyone. Monthly colleague recognition through our 5-Star Service rewards programme and monetary rewards for long service milestones. Use of Wagestream financial wellbeing platform, allowing you to access your pay as and when you need it. Employee Assistance Programme - free, confidential advice available 24/7 to you. An internal communications hub which acts as our very own social media platform, connecting you to your colleagues and the wider group in seconds.
HEAD HOUSEKEEPER - Harrogate HEAD HOUSEKEEPER Full Time Competitive rate of pay plus monthly service charge, typically 2,400 annually 45 hours Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024. As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa, and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe. We are looking for a Head Housekeeper to join the Grantley Hall team. The successful candidate will have full responsibility for cleanliness of the entire hotel, delivering a world-class product and ensuring that the Housekeeping department runs smoothly on a day to day basis at the highest possible standard. Key Responsibilities • Assume responsibility for creating an ongoing training programme for all members of the Housekeeping department • Provide new team members with the departmental induction and ensure training is delivered in a personalised manner setting the team member up for success • Take responsibility for the completion of rotas for Deputy/Assistant Managers, Supervisors, Room Attendants, Public Areas, Turndown and any other members of the department, ensuring the department is operating within budget at all times • Analyse variances between budget and rota forecast on a daily basis to ensure the department has optimal level of staffing each day • Supervise team members who are servicing bedrooms to ensure the highest standard is being delivered • Ensure team members are completing bedrooms within the set time frame as directed to ensure maximum efficiency • Oversee the completion of monthly stock take for linens and guest amenities, keeping paperwork up to date and records easily accessible • Oversee the lost property procedures, ensuring items are accurately logged and safely secured as well as overseeing the appropriate disposal of these items • Assume responsibility for the checking and maintaining of machinery and all other departmental equipment (including laundry equipment) for faults and report on any defects to the maintenance department, raising required works to any third part providers or contractors. • Ensure all members of the department are raising any hazards, product or building defects to the maintenance department immediately • Be aware of individual responsibilities under the Health & Safety Work Act and ensure safe working methods are always observed • Ensure that all COSHH sheets are up to date and evidence that all team members have read and understood them • Ensure that requests by HOD's and members of the Senior Management Team are completed promptly Key Skills, Qualities & Experience • Previous experience managing a large team is essential • Previous experience as a Head Housekeeper in a 5 star hotel is desirable • Hands on approach to work, always being productive and looking to improve • Motivated to go the extra mile for guests and colleagues • Previous experience working with Forbes and LQA brand standards is desirable • Have a flexible mindset and can readily adapt to shifting priorities and work seamlessly within a diverse team Benefits We offer a wide range of benefits and have excellent opportunities for career development and provide exceptional training programmes for all employees: Tips typically over £200 per month (£2,400 per year) Complimentary bespoke uniform and chef whites Complimentary meals whilst on duty Refer a Friend bonus - Earn up to £1000 Complimentary employee car parking Complimentary state of the art onsite gym - with personal trainer support 31 days annual leave (including bank holidays) increasing with service Professional development opportunities at all levels Reimbursement on work shoes, sight tests and professional memberships Modern and spacious discounted live in accommodation for eligible roles Access to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector. We support our employees do more with their money and help their wellbeing be providing access to a wide range of stand out well being support. We celebrate success. With an annual awards ceremony as well team events and incentives. Throughout the year we also celebrate training achievements, birthdays, marriages, new babies and length of service awards. Employee Assistance Programme helpline and online support, along with wellbeing champions onsite Team Member of the Month Awards Discount on Grantley Halls Restaurants, Spa products and Gift Shop Discounted stays at Grantley Hall, as well as other Pride of Britain Hotels Cycle to work scheme Access to Wagestream, allowing you to instantly access your wages Simplyhealth - Health cash plan
Sep 03, 2025
Full time
HEAD HOUSEKEEPER - Harrogate HEAD HOUSEKEEPER Full Time Competitive rate of pay plus monthly service charge, typically 2,400 annually 45 hours Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024. As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa, and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe. We are looking for a Head Housekeeper to join the Grantley Hall team. The successful candidate will have full responsibility for cleanliness of the entire hotel, delivering a world-class product and ensuring that the Housekeeping department runs smoothly on a day to day basis at the highest possible standard. Key Responsibilities • Assume responsibility for creating an ongoing training programme for all members of the Housekeeping department • Provide new team members with the departmental induction and ensure training is delivered in a personalised manner setting the team member up for success • Take responsibility for the completion of rotas for Deputy/Assistant Managers, Supervisors, Room Attendants, Public Areas, Turndown and any other members of the department, ensuring the department is operating within budget at all times • Analyse variances between budget and rota forecast on a daily basis to ensure the department has optimal level of staffing each day • Supervise team members who are servicing bedrooms to ensure the highest standard is being delivered • Ensure team members are completing bedrooms within the set time frame as directed to ensure maximum efficiency • Oversee the completion of monthly stock take for linens and guest amenities, keeping paperwork up to date and records easily accessible • Oversee the lost property procedures, ensuring items are accurately logged and safely secured as well as overseeing the appropriate disposal of these items • Assume responsibility for the checking and maintaining of machinery and all other departmental equipment (including laundry equipment) for faults and report on any defects to the maintenance department, raising required works to any third part providers or contractors. • Ensure all members of the department are raising any hazards, product or building defects to the maintenance department immediately • Be aware of individual responsibilities under the Health & Safety Work Act and ensure safe working methods are always observed • Ensure that all COSHH sheets are up to date and evidence that all team members have read and understood them • Ensure that requests by HOD's and members of the Senior Management Team are completed promptly Key Skills, Qualities & Experience • Previous experience managing a large team is essential • Previous experience as a Head Housekeeper in a 5 star hotel is desirable • Hands on approach to work, always being productive and looking to improve • Motivated to go the extra mile for guests and colleagues • Previous experience working with Forbes and LQA brand standards is desirable • Have a flexible mindset and can readily adapt to shifting priorities and work seamlessly within a diverse team Benefits We offer a wide range of benefits and have excellent opportunities for career development and provide exceptional training programmes for all employees: Tips typically over £200 per month (£2,400 per year) Complimentary bespoke uniform and chef whites Complimentary meals whilst on duty Refer a Friend bonus - Earn up to £1000 Complimentary employee car parking Complimentary state of the art onsite gym - with personal trainer support 31 days annual leave (including bank holidays) increasing with service Professional development opportunities at all levels Reimbursement on work shoes, sight tests and professional memberships Modern and spacious discounted live in accommodation for eligible roles Access to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector. We support our employees do more with their money and help their wellbeing be providing access to a wide range of stand out well being support. We celebrate success. With an annual awards ceremony as well team events and incentives. Throughout the year we also celebrate training achievements, birthdays, marriages, new babies and length of service awards. Employee Assistance Programme helpline and online support, along with wellbeing champions onsite Team Member of the Month Awards Discount on Grantley Halls Restaurants, Spa products and Gift Shop Discounted stays at Grantley Hall, as well as other Pride of Britain Hotels Cycle to work scheme Access to Wagestream, allowing you to instantly access your wages Simplyhealth - Health cash plan
ASSISTANT GARDENER - Harrogate ASSISTANT GARDENER Various Hours 23,995 per annum plus monthly service charge, typically 2,400 annually Various Hours Available Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024. As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa, and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe. Key Responsibilities • Carry out all necessary tasks as instructed by the Estates manager • Ensure the highest levels of presentation of the Hotel are always kept • Uphold the team SOP's given to you • Ensure daily health and safety checks are carried out in accordance with the company's health and safety policy • Participate willingly in organised training sessions within the hotel and own department • General gardening duties, weeding, mulching and pruning plants and scrubs on the estate • Cutting and maintaining lawns and grass to a variety of finishes, using a variety of machines • Leaf-clearing and litter picking including empty bins Key Skills, Qualities & Experience • Hands on approach to work, always being productive and looking to improve • Passionate about horticulture • Detail orientated and drives standards • Possess a positive attitude and a desire to learn • Ability to meet deadlines and work underpressure Benefits Grantley Hall offers a wide range of benefits and opportunities for all employees: A monthly service charge - typically £2,400 annually 31 days holiday increasing to 33 days with length of service Access to earnings before payday (Wagestream) Free parking Complimentary meals when on duty Discounted modern and spacious live-in accommodation Celebrating success! Company parties, winter award ceremonies and team events and incentives through the year. We also celebrate training achievements, birthdays, babies, marriages and so much more Team appreciation and wellbeing activities - Team member of the month awards, BBQ's, ice cream van, team massages, competitions & prizes, seasonal gifts, flu jabs Grantley Hall discounts - 50% off food and 20% off beverage, £100 B&B for employees (£150 B&B for friends and family), 20% off spa and gift shop products Access to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector. We support our employees do more with their money and help their wellbeing be providing access to a wide range of stand out well being support. Discounted hotel stays with Pride of Britain hotels Complimentary bespoke uniform and annual shoe allowance Free sight tests for those eligible Onsite Team Gym with professional induction Refer a Friend Scheme where you can earn up to £1000 24/7 Employee Assistance Support line and online portal supporting 'mind, money, move, munch' Grantley Academy to support your development Annual paid volunteering days
Sep 03, 2025
Full time
ASSISTANT GARDENER - Harrogate ASSISTANT GARDENER Various Hours 23,995 per annum plus monthly service charge, typically 2,400 annually Various Hours Available Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024. As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa, and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe. Key Responsibilities • Carry out all necessary tasks as instructed by the Estates manager • Ensure the highest levels of presentation of the Hotel are always kept • Uphold the team SOP's given to you • Ensure daily health and safety checks are carried out in accordance with the company's health and safety policy • Participate willingly in organised training sessions within the hotel and own department • General gardening duties, weeding, mulching and pruning plants and scrubs on the estate • Cutting and maintaining lawns and grass to a variety of finishes, using a variety of machines • Leaf-clearing and litter picking including empty bins Key Skills, Qualities & Experience • Hands on approach to work, always being productive and looking to improve • Passionate about horticulture • Detail orientated and drives standards • Possess a positive attitude and a desire to learn • Ability to meet deadlines and work underpressure Benefits Grantley Hall offers a wide range of benefits and opportunities for all employees: A monthly service charge - typically £2,400 annually 31 days holiday increasing to 33 days with length of service Access to earnings before payday (Wagestream) Free parking Complimentary meals when on duty Discounted modern and spacious live-in accommodation Celebrating success! Company parties, winter award ceremonies and team events and incentives through the year. We also celebrate training achievements, birthdays, babies, marriages and so much more Team appreciation and wellbeing activities - Team member of the month awards, BBQ's, ice cream van, team massages, competitions & prizes, seasonal gifts, flu jabs Grantley Hall discounts - 50% off food and 20% off beverage, £100 B&B for employees (£150 B&B for friends and family), 20% off spa and gift shop products Access to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector. We support our employees do more with their money and help their wellbeing be providing access to a wide range of stand out well being support. Discounted hotel stays with Pride of Britain hotels Complimentary bespoke uniform and annual shoe allowance Free sight tests for those eligible Onsite Team Gym with professional induction Refer a Friend Scheme where you can earn up to £1000 24/7 Employee Assistance Support line and online portal supporting 'mind, money, move, munch' Grantley Academy to support your development Annual paid volunteering days
ASSISTANT HEAD PORTER - Harrogate ASSISTANT HEAD PORTER Full Time 26,000 per annum plus monthly service charge, typically 2,400 per annum 37.5 hours Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024. As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa, and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe. Key Responsibilities • To manage a small team over a seven day week operation in a 5 environment, assisting the head porter with the running of the team. • To ensure every guest or visitor receives a 5 arrival and welcome to Grantley Hall at both the Gate House & the front door as per the standard operating procedures. • To have a genuine passion and enthusiasm for Yorkshire and the area local to Grantley Hall, as well as providing a 5 experience to all guests and visitors • To clearly communicate and liaise with the Hotel Porter and Reception teams to inform them of when guests or visitors are arriving. • To be present in the Reception area throughout the day, overseeing the Hotel Porter operation, ensuring that guests are looked after, that vehicles are valet parked and that luggage is taken to and retrieved from bedrooms in a timely manner • To ensure that all team members on duty are assigned roles ensuring all key areas of the operation are covered on a day-to-day basis • Assisting the Head Porter in preparing rotas in a timely manner for review by the Front Office Manager/Assistant Front Office Manager, ensuring the demands of the business are accommodated for. • To provide training for the team and to assist in team reviews/appraisals and PDPs. • To follow shift procedures and duties as set out by the Front Office Manager and to assist in the reviewing and implementing of SOPs • To ensure all equipment functions correctly and report faults immediately • To attend training courses and meetings as required. • To be flexible in one's duty and to carry out additional tasks when requested and when the business demands. To complete any projects assigned by Senior Management • To ensure the company's Health & Safety policy and Fire procedures are adhered to at all times, making staff aware of their responsibilities • Any other duties, deemed necessary. • To know and live Grantley Hall's values every day without compromise. Key Skills, Qualities & Experience • Experience in a similar position in a luxury environment (Concierge/Hosting roles) is required • Excellent verbal and written communication skills • Computer literate, however training will also be given on this • Excellent customer service skills with the ability to communicate at all levels • Well presented, adhering to Grantley Hall's grooming standards at all times • Full clean driving licence and over the age of 25 is required for our insurance policies do drive company cars offsite. • Use of own initiative with willingness to go above and beyond in supporting the wider Grantley Hall team Benefits Grantley Hall offers a wide range of benefits and opportunities for all employees: A monthly service charge - typically £2,400 annually 31 days holiday increasing to 33 days with length of service Access to earnings before payday (Wagestream) Free parking Complimentary meals when on duty Discounted modern and spacious live-in accommodation Celebrating success! Company parties, winter award ceremonies and team events and incentives through the year. We also celebrate training achievements, birthdays, babies, marriages and so much more Team appreciation and wellbeing activities - Team member of the month awards, BBQ's, ice cream van, team massages, competitions & prizes, seasonal gifts, flu jabs Grantley Hall discounts - 50% off food and 20% off beverage, £100 B&B for employees (£150 B&B for friends and family), 20% off spa and gift shop products Access to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector. We support our employees do more with their money and help their wellbeing be providing access to a wide range of stand out well being support. Discounted hotel stays with Pride of Britain hotels Complimentary bespoke uniform and annual shoe allowance Free sight tests for those eligible Onsite Team Gym with professional induction Refer a Friend Scheme where you can earn up to £1000 24/7 Employee Assistance Support line and online portal supporting 'mind, money, move, munch' Grantley Academy to support your development Annual paid volunteering days
Sep 03, 2025
Full time
ASSISTANT HEAD PORTER - Harrogate ASSISTANT HEAD PORTER Full Time 26,000 per annum plus monthly service charge, typically 2,400 per annum 37.5 hours Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024. As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa, and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe. Key Responsibilities • To manage a small team over a seven day week operation in a 5 environment, assisting the head porter with the running of the team. • To ensure every guest or visitor receives a 5 arrival and welcome to Grantley Hall at both the Gate House & the front door as per the standard operating procedures. • To have a genuine passion and enthusiasm for Yorkshire and the area local to Grantley Hall, as well as providing a 5 experience to all guests and visitors • To clearly communicate and liaise with the Hotel Porter and Reception teams to inform them of when guests or visitors are arriving. • To be present in the Reception area throughout the day, overseeing the Hotel Porter operation, ensuring that guests are looked after, that vehicles are valet parked and that luggage is taken to and retrieved from bedrooms in a timely manner • To ensure that all team members on duty are assigned roles ensuring all key areas of the operation are covered on a day-to-day basis • Assisting the Head Porter in preparing rotas in a timely manner for review by the Front Office Manager/Assistant Front Office Manager, ensuring the demands of the business are accommodated for. • To provide training for the team and to assist in team reviews/appraisals and PDPs. • To follow shift procedures and duties as set out by the Front Office Manager and to assist in the reviewing and implementing of SOPs • To ensure all equipment functions correctly and report faults immediately • To attend training courses and meetings as required. • To be flexible in one's duty and to carry out additional tasks when requested and when the business demands. To complete any projects assigned by Senior Management • To ensure the company's Health & Safety policy and Fire procedures are adhered to at all times, making staff aware of their responsibilities • Any other duties, deemed necessary. • To know and live Grantley Hall's values every day without compromise. Key Skills, Qualities & Experience • Experience in a similar position in a luxury environment (Concierge/Hosting roles) is required • Excellent verbal and written communication skills • Computer literate, however training will also be given on this • Excellent customer service skills with the ability to communicate at all levels • Well presented, adhering to Grantley Hall's grooming standards at all times • Full clean driving licence and over the age of 25 is required for our insurance policies do drive company cars offsite. • Use of own initiative with willingness to go above and beyond in supporting the wider Grantley Hall team Benefits Grantley Hall offers a wide range of benefits and opportunities for all employees: A monthly service charge - typically £2,400 annually 31 days holiday increasing to 33 days with length of service Access to earnings before payday (Wagestream) Free parking Complimentary meals when on duty Discounted modern and spacious live-in accommodation Celebrating success! Company parties, winter award ceremonies and team events and incentives through the year. We also celebrate training achievements, birthdays, babies, marriages and so much more Team appreciation and wellbeing activities - Team member of the month awards, BBQ's, ice cream van, team massages, competitions & prizes, seasonal gifts, flu jabs Grantley Hall discounts - 50% off food and 20% off beverage, £100 B&B for employees (£150 B&B for friends and family), 20% off spa and gift shop products Access to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector. We support our employees do more with their money and help their wellbeing be providing access to a wide range of stand out well being support. Discounted hotel stays with Pride of Britain hotels Complimentary bespoke uniform and annual shoe allowance Free sight tests for those eligible Onsite Team Gym with professional induction Refer a Friend Scheme where you can earn up to £1000 24/7 Employee Assistance Support line and online portal supporting 'mind, money, move, munch' Grantley Academy to support your development Annual paid volunteering days
ASSISTANT FRONT OFFICE MANAGER - Harrogate ASSISTANT FRONT OFFICE MANAGER Full Time 33,500 plus monthly service charge, typically 2,400 annually 37.5 hours Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024. As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa, and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe. Key Responsibilities • Liaise with all departments efficiently including Housekeeping, Reservations and Food & Beverage • Maintain good working relationships with colleagues and all other departments • Be the point of contact for all guests, ensuring that their expectations are exceeded prior to, during and after their stay, taking ownership of any guests' issues that may occur • Carry out Reception and Night Porter shifts when required to and assist during peak periods • Provide training for the team and to assist in team reviews/appraisals and PDPs • Assist with recruitment shortlisting and interviews, as well as preparing paperwork and liaising with candidates prior to their start date • To oversee and manage any outstanding charges on the guests ledger and to ensure they are settled promptly • Awareness of the Standard Operating Procedures and to assist Department management in the development, implementation and review of these. Key Skills, Qualities & Experience • Use of own initiative with willingness to go above and beyond in supporting the wider Grantley Hall team • Friendly, courteous and helpful with the ability to communicate at all levels with guests and colleagues • The ability to demonstrate a strong customer service ethos and the ability to deliver consistently high levels of service delivery • Computer literate, previous experience in using PMS is essential, Opera V5 or Cloud is desirable. Excellent verbal and written communication skills • A high level of confidentiality • Full, clean driving licence due to our insurance policies is desirable • Ability to meet deadlines and work under pressure • Use of own initiative with willingness to go above and beyond in supporting the wider Grantley Hall team • Detail orientated and drives standards • Confident, self-motivated and present a professional persona in all circumstances • Hands on approach to work, always being productive and looking to improve • Well presented, adhering to Grantley Hall's grooming standards at all times • Experience of managing a large team within the hospitality industry • To have a genuine passion and enthusiasm for Yorkshire and the area local to Grantley Hall, as well as providing a 5 experience to all guests and visitors Benefits We offer a wide range of benefits and have excellent opportunities for career development and provide exceptional training programmes for all employees: Tips typically over £200 per month (£2,400 per year) Complimentary bespoke uniform and chef whites Complimentary meals whilst on duty Refer a Friend bonus - Earn up to £1000 Complimentary employee car parking Complimentary state of the art onsite gym - with personal trainer support 31 days annual leave (including bank holidays) increasing with service Professional development opportunities at all levels Reimbursement on work shoes, sight tests and professional memberships Modern and spacious discounted live in accommodation for eligible roles Access to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector. We support our employees do more with their money and help their wellbeing be providing access to a wide range of stand out well being support. We celebrate success. With an annual awards ceremony as well team events and incentives. Throughout the year we also celebrate training achievements, birthdays, marriages, new babies and length of service awards. Employee Assistance Programme helpline and online support, along with wellbeing champions onsite Team Member of the Month Awards Discount on Grantley Halls Restaurants, Spa products and Gift Shop Discounted stays at Grantley Hall, as well as other Pride of Britain Hotels Cycle to work scheme Access to Wagestream, allowing you to instantly access your wages Simplyhealth - Health cash plan
Sep 03, 2025
Full time
ASSISTANT FRONT OFFICE MANAGER - Harrogate ASSISTANT FRONT OFFICE MANAGER Full Time 33,500 plus monthly service charge, typically 2,400 annually 37.5 hours Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024. As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa, and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe. Key Responsibilities • Liaise with all departments efficiently including Housekeeping, Reservations and Food & Beverage • Maintain good working relationships with colleagues and all other departments • Be the point of contact for all guests, ensuring that their expectations are exceeded prior to, during and after their stay, taking ownership of any guests' issues that may occur • Carry out Reception and Night Porter shifts when required to and assist during peak periods • Provide training for the team and to assist in team reviews/appraisals and PDPs • Assist with recruitment shortlisting and interviews, as well as preparing paperwork and liaising with candidates prior to their start date • To oversee and manage any outstanding charges on the guests ledger and to ensure they are settled promptly • Awareness of the Standard Operating Procedures and to assist Department management in the development, implementation and review of these. Key Skills, Qualities & Experience • Use of own initiative with willingness to go above and beyond in supporting the wider Grantley Hall team • Friendly, courteous and helpful with the ability to communicate at all levels with guests and colleagues • The ability to demonstrate a strong customer service ethos and the ability to deliver consistently high levels of service delivery • Computer literate, previous experience in using PMS is essential, Opera V5 or Cloud is desirable. Excellent verbal and written communication skills • A high level of confidentiality • Full, clean driving licence due to our insurance policies is desirable • Ability to meet deadlines and work under pressure • Use of own initiative with willingness to go above and beyond in supporting the wider Grantley Hall team • Detail orientated and drives standards • Confident, self-motivated and present a professional persona in all circumstances • Hands on approach to work, always being productive and looking to improve • Well presented, adhering to Grantley Hall's grooming standards at all times • Experience of managing a large team within the hospitality industry • To have a genuine passion and enthusiasm for Yorkshire and the area local to Grantley Hall, as well as providing a 5 experience to all guests and visitors Benefits We offer a wide range of benefits and have excellent opportunities for career development and provide exceptional training programmes for all employees: Tips typically over £200 per month (£2,400 per year) Complimentary bespoke uniform and chef whites Complimentary meals whilst on duty Refer a Friend bonus - Earn up to £1000 Complimentary employee car parking Complimentary state of the art onsite gym - with personal trainer support 31 days annual leave (including bank holidays) increasing with service Professional development opportunities at all levels Reimbursement on work shoes, sight tests and professional memberships Modern and spacious discounted live in accommodation for eligible roles Access to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector. We support our employees do more with their money and help their wellbeing be providing access to a wide range of stand out well being support. We celebrate success. With an annual awards ceremony as well team events and incentives. Throughout the year we also celebrate training achievements, birthdays, marriages, new babies and length of service awards. Employee Assistance Programme helpline and online support, along with wellbeing champions onsite Team Member of the Month Awards Discount on Grantley Halls Restaurants, Spa products and Gift Shop Discounted stays at Grantley Hall, as well as other Pride of Britain Hotels Cycle to work scheme Access to Wagestream, allowing you to instantly access your wages Simplyhealth - Health cash plan
We're looking for someone who can bring together a diverse team. As Guest Services Manager you will be the public face of our hotel - You will need to be adaptable and approachable. Leading a team that operates Reception creating a vibrant, friendly environment and ensuring thousands of guests receive the warmest of welcomes. Your day to day; Greeting every one of our guests with a welcoming smile Providing the highest level of hospitality when working on reception You will recruit, train and develop your team in reception Create and manage rotas, ensuring staffing levels meet business demands and agreed budgets Ensuring all guests are aware of the hotel's facilities and upselling services where ever possible Informing the guests of the local amenities, offering advice and assistance when necessary Giving our guests the warmest hospitality and ensuring they want to return! Who are we looking for? Someone who is dedicated, motivated and able to adapt to changing circumstances. As Guest Services Manager, you will be leading a dynamic team in a fast paced and expanding business. You could be the first person to greet our guests so will be the key to providing that fantastic first impression. You will need to be calm under pressure, reacting effortlessly to unexpected circumstances and taking them in your stride. If you are passionate about providing a great guest experience, are a strong communicator and provide service with a smile then this could be the role for you. You will need to have proven experience of a management role in a hotel reception, as well as a great work ethic and an even greater personality - if this sounds like you, we want to hear from you. In return, we are offering a rewarding role with scope for career progression along with; A competitive salary, negotiable dependent on experience Wagestream - the ability to access up to 40% of your wages as you earn them each week 28 days annual leave (rising to 33 days after 5 years) Health cash plan Generous employee discounts Employee Assistance Programme Enhanced maternity and paternity pay Apprenticeships available Life assurance Bespoke training programmes accessible to all An engaging & supportive work environment
Sep 03, 2025
Full time
We're looking for someone who can bring together a diverse team. As Guest Services Manager you will be the public face of our hotel - You will need to be adaptable and approachable. Leading a team that operates Reception creating a vibrant, friendly environment and ensuring thousands of guests receive the warmest of welcomes. Your day to day; Greeting every one of our guests with a welcoming smile Providing the highest level of hospitality when working on reception You will recruit, train and develop your team in reception Create and manage rotas, ensuring staffing levels meet business demands and agreed budgets Ensuring all guests are aware of the hotel's facilities and upselling services where ever possible Informing the guests of the local amenities, offering advice and assistance when necessary Giving our guests the warmest hospitality and ensuring they want to return! Who are we looking for? Someone who is dedicated, motivated and able to adapt to changing circumstances. As Guest Services Manager, you will be leading a dynamic team in a fast paced and expanding business. You could be the first person to greet our guests so will be the key to providing that fantastic first impression. You will need to be calm under pressure, reacting effortlessly to unexpected circumstances and taking them in your stride. If you are passionate about providing a great guest experience, are a strong communicator and provide service with a smile then this could be the role for you. You will need to have proven experience of a management role in a hotel reception, as well as a great work ethic and an even greater personality - if this sounds like you, we want to hear from you. In return, we are offering a rewarding role with scope for career progression along with; A competitive salary, negotiable dependent on experience Wagestream - the ability to access up to 40% of your wages as you earn them each week 28 days annual leave (rising to 33 days after 5 years) Health cash plan Generous employee discounts Employee Assistance Programme Enhanced maternity and paternity pay Apprenticeships available Life assurance Bespoke training programmes accessible to all An engaging & supportive work environment
F&B Supervisor - Sam's - Sutton Coldfield The Belfry Hotel & Resort is an award-winning hotel, home to 300+ luxurious bedrooms and suites, several restaurants and bars, events and meetings spaces, a leisure club and spa. Our three golf courses, including The Brabazon, are recognised as world-class, and home to this year's Betfred British Masters. Whether you're drawn to our iconic golf courses, the serenity of the spa, the excitement of guest services, or our behind-the-scenes operations, there's a place for you in our vibrant team. The Belfry has undergone a major expansion and renovation with an investment of over 80 million, marking a new and exciting chapter in our history. The resort has been transformed with the addition of The Masters Suite, a stunning new event space, 149 additional bedrooms, a state-of-the-art leisure club and a host of other enhancements that elevate the Belfry experience like never before. We believe in taking care of our team just as much as we do our guests. That's why we were named in the 2024 Caterer's Top 30 Best Places to Work, as well as Springboard's 2024 Best Employer. So, join us on our journey as we unveil a new and unparalleled resort. FOOD & BEVERAGE The Food and Beverage Department at the Belfry has four main outlets. The Ryder Restaurant boasts 2 AA rosettes and offers a unique dining experience with its live theatre kitchen, serving up to 700 meals daily. Sam's Bar & Kitchen caters to sports enthusiasts with a variety of dishes, accommodating up to 250 guests and serving 500 covers per day, including an outdoor patio during summer. Rocca's restaurant provides a family-friendly atmosphere with Afternoon Teas and Mediterranean cuisine. The Brabazon Bar is a versatile meeting place offering light dishes, Afternoon Tea, and cocktails crafted by skilled mixologists throughout the day. Salary The on-target earning potential for this role is a 31,941.40 annual salary, comprising a base salary of 29,578.00 supplemented by an estimated 2363.40 in gratuities per annum. About the role As Sam's Bar & Kitchen supervisor, you will work alongside the managers to lead and organise your team to deliver excellent operational standards and maximise revenue in the department. You will also be responsible for: Coaching, developing, and acting as a role model to your team Reviewing weekly business to address successes and opportunities for improvement with revenue, guest measures, and payroll Overseeing the cellar, stock control and bar training Identifying opportunities to drive profit, create value for guests, and encourage innovation Ensuring that your team are informed, motivated, engaged, and developed, to deliver operational excellence About you The ideal candidate will have a proven food & beverage background within a high-end pub or restaurant environment and experience with high volume. You will also have: Outstanding leadership skills that inspire and motivate others to deliver exceptional results Absolute commitment to guest expectations & their experience Personal integrity to develop trust within their team Experience in cellar management and stock control Belfry Benefits Learning & Development We inspire and develop our team through on-the-job coaching & mentoring, in-house training and provide access to our online learning platform, The Belfry Campus. We offer apprenticeships in a host of subjects delivering nationally recognised qualifications to help advance careers, and our LEAD development programme empowers and inspires our teams to grow from Team Member through to Executive roles. We aim to promote internally where possible, nurture ambition and ensure all our team looking to progress have development plans in place, to support you to achieve your potential. Wellness We prioritise your wellbeing with discounted gym memberships and wellness programmes for personal growth. Partnering with The Burnt Chef Project, we offer mental health support and access to funded counselling. Our healthcare schemes include life assurance, 24-hour GP services, and health cash-plans, while our Menopause Support programme provides tailored assistance. With Wagestream access, you can easily track earnings, manage savings, and access wages on your terms, promoting financial wellness. Our Cycle2Work scheme supports sustainable travel for environmental and team wellbeing. Showing our appreciation We appreciate our team with our annual Belfry Awards, long service recognition, and extra holidays for loyalty and team events. Enjoy discounts at our resort's restaurants, bars, spa, and golf, for you and your friends & family. Access to Perkbox provides discounts & vouchers for everyday use plus on the spot rewards for your hard work. We provide free parking, a subsidised taxi service, and complimentary meals during shifts. Making a difference We are committed to sustainability and are proud of our Silver Award from Green Tourism and GEO Certification. The Belfry, spanning 550 acres in the Midlands, prioritises giving back to our local community and protecting wildlife. We integrate ESG into everything we do, from charity initiatives, raising over 20,000 last year, to golf course maintenance. We track charitable work at personal, departmental, and resort-wide levels to showcase our community contributions. Our Values Working here is more than 'just a job': we are a community that values each individual's contribution and growth, whilst supporting each other's success - regardless of department or role. Our Belfry Beliefs - Make a Difference, Own Our Actions, Better Together, and Deliver Every Day - aren't just words; they're the foundation of our culture and the essence of who we are. If you're seeking a place where you can contribute, grow, and have a lasting impact - then the Belfry Hotel & Resort is the place for you.
Sep 03, 2025
Full time
F&B Supervisor - Sam's - Sutton Coldfield The Belfry Hotel & Resort is an award-winning hotel, home to 300+ luxurious bedrooms and suites, several restaurants and bars, events and meetings spaces, a leisure club and spa. Our three golf courses, including The Brabazon, are recognised as world-class, and home to this year's Betfred British Masters. Whether you're drawn to our iconic golf courses, the serenity of the spa, the excitement of guest services, or our behind-the-scenes operations, there's a place for you in our vibrant team. The Belfry has undergone a major expansion and renovation with an investment of over 80 million, marking a new and exciting chapter in our history. The resort has been transformed with the addition of The Masters Suite, a stunning new event space, 149 additional bedrooms, a state-of-the-art leisure club and a host of other enhancements that elevate the Belfry experience like never before. We believe in taking care of our team just as much as we do our guests. That's why we were named in the 2024 Caterer's Top 30 Best Places to Work, as well as Springboard's 2024 Best Employer. So, join us on our journey as we unveil a new and unparalleled resort. FOOD & BEVERAGE The Food and Beverage Department at the Belfry has four main outlets. The Ryder Restaurant boasts 2 AA rosettes and offers a unique dining experience with its live theatre kitchen, serving up to 700 meals daily. Sam's Bar & Kitchen caters to sports enthusiasts with a variety of dishes, accommodating up to 250 guests and serving 500 covers per day, including an outdoor patio during summer. Rocca's restaurant provides a family-friendly atmosphere with Afternoon Teas and Mediterranean cuisine. The Brabazon Bar is a versatile meeting place offering light dishes, Afternoon Tea, and cocktails crafted by skilled mixologists throughout the day. Salary The on-target earning potential for this role is a 31,941.40 annual salary, comprising a base salary of 29,578.00 supplemented by an estimated 2363.40 in gratuities per annum. About the role As Sam's Bar & Kitchen supervisor, you will work alongside the managers to lead and organise your team to deliver excellent operational standards and maximise revenue in the department. You will also be responsible for: Coaching, developing, and acting as a role model to your team Reviewing weekly business to address successes and opportunities for improvement with revenue, guest measures, and payroll Overseeing the cellar, stock control and bar training Identifying opportunities to drive profit, create value for guests, and encourage innovation Ensuring that your team are informed, motivated, engaged, and developed, to deliver operational excellence About you The ideal candidate will have a proven food & beverage background within a high-end pub or restaurant environment and experience with high volume. You will also have: Outstanding leadership skills that inspire and motivate others to deliver exceptional results Absolute commitment to guest expectations & their experience Personal integrity to develop trust within their team Experience in cellar management and stock control Belfry Benefits Learning & Development We inspire and develop our team through on-the-job coaching & mentoring, in-house training and provide access to our online learning platform, The Belfry Campus. We offer apprenticeships in a host of subjects delivering nationally recognised qualifications to help advance careers, and our LEAD development programme empowers and inspires our teams to grow from Team Member through to Executive roles. We aim to promote internally where possible, nurture ambition and ensure all our team looking to progress have development plans in place, to support you to achieve your potential. Wellness We prioritise your wellbeing with discounted gym memberships and wellness programmes for personal growth. Partnering with The Burnt Chef Project, we offer mental health support and access to funded counselling. Our healthcare schemes include life assurance, 24-hour GP services, and health cash-plans, while our Menopause Support programme provides tailored assistance. With Wagestream access, you can easily track earnings, manage savings, and access wages on your terms, promoting financial wellness. Our Cycle2Work scheme supports sustainable travel for environmental and team wellbeing. Showing our appreciation We appreciate our team with our annual Belfry Awards, long service recognition, and extra holidays for loyalty and team events. Enjoy discounts at our resort's restaurants, bars, spa, and golf, for you and your friends & family. Access to Perkbox provides discounts & vouchers for everyday use plus on the spot rewards for your hard work. We provide free parking, a subsidised taxi service, and complimentary meals during shifts. Making a difference We are committed to sustainability and are proud of our Silver Award from Green Tourism and GEO Certification. The Belfry, spanning 550 acres in the Midlands, prioritises giving back to our local community and protecting wildlife. We integrate ESG into everything we do, from charity initiatives, raising over 20,000 last year, to golf course maintenance. We track charitable work at personal, departmental, and resort-wide levels to showcase our community contributions. Our Values Working here is more than 'just a job': we are a community that values each individual's contribution and growth, whilst supporting each other's success - regardless of department or role. Our Belfry Beliefs - Make a Difference, Own Our Actions, Better Together, and Deliver Every Day - aren't just words; they're the foundation of our culture and the essence of who we are. If you're seeking a place where you can contribute, grow, and have a lasting impact - then the Belfry Hotel & Resort is the place for you.
Restaurant Manager - Amberley Location: Located in the picturesque village of Amberley in the beautiful West Sussex countryside, Amberley Castle is a unique luxury hotel steeped in over 900 years of history. With 4 AA red stars, 3 AA rosettes, and a member of Relais & Ch teaux, Amberley Castle gives our team the chance to work in a castle with quality and style. Amberley Castle is open Wednesday to Sunday each week- which means for most employees they are guaranteed Monday and Tuesday off each week. SERVICE CHARGE-We pay our team service charge each month! This service charge all goes into one pot, and 100% of that service charge is then shared amongst all the team at the hotel-every penny received is paid out to the team. Service charge can be in the region of 375- 475 a month ( approximately 4500 per year) over and above base pay for a full time employee. The hotel may also be able to offer off-site staff accommodation in our 2 staff houses (within walking distance to the hotel) in order to help the newest members of the team to re-locate, so they can settle into life at the hotel and local area in comfort. Hours: Full time 48 hour contract Salary: 35000 / 37000pa Role: As part or our team, we welcome your passion, natural warmth and humour to ensure our guests have an amazing experience every time. We're seeking friendly, warm and cheerful individuals who are happy to work together as a team and, importantly, want to have fun. We welcome candidates who are new to the industry as well as experienced ones - what matters most to us is that you have a positive and engaging personality, you are self-motivated and enjoy the buzz and excitement of a busy hotel atmosphere. For this role you will need to be a hands-on manager who leads from the front, be knowledgeable about food and beverage service, be good at developing others and be happy to be part of the hotel Duty Management team.
Sep 03, 2025
Full time
Restaurant Manager - Amberley Location: Located in the picturesque village of Amberley in the beautiful West Sussex countryside, Amberley Castle is a unique luxury hotel steeped in over 900 years of history. With 4 AA red stars, 3 AA rosettes, and a member of Relais & Ch teaux, Amberley Castle gives our team the chance to work in a castle with quality and style. Amberley Castle is open Wednesday to Sunday each week- which means for most employees they are guaranteed Monday and Tuesday off each week. SERVICE CHARGE-We pay our team service charge each month! This service charge all goes into one pot, and 100% of that service charge is then shared amongst all the team at the hotel-every penny received is paid out to the team. Service charge can be in the region of 375- 475 a month ( approximately 4500 per year) over and above base pay for a full time employee. The hotel may also be able to offer off-site staff accommodation in our 2 staff houses (within walking distance to the hotel) in order to help the newest members of the team to re-locate, so they can settle into life at the hotel and local area in comfort. Hours: Full time 48 hour contract Salary: 35000 / 37000pa Role: As part or our team, we welcome your passion, natural warmth and humour to ensure our guests have an amazing experience every time. We're seeking friendly, warm and cheerful individuals who are happy to work together as a team and, importantly, want to have fun. We welcome candidates who are new to the industry as well as experienced ones - what matters most to us is that you have a positive and engaging personality, you are self-motivated and enjoy the buzz and excitement of a busy hotel atmosphere. For this role you will need to be a hands-on manager who leads from the front, be knowledgeable about food and beverage service, be good at developing others and be happy to be part of the hotel Duty Management team.
Andrew Brownsword Hotels
Gloucester, Gloucestershire
Chef de Partie - Lower Slaughter Location: Set in the heart of one of the most picturesque Cotswold villages, The Slaughters Country Inn offers the authentic charm of a traditional village inn. With 5 AA Gold Stars for Guest Accommodation and 2 AA rosettes, The Slaughters Country Inn offers a relaxed yet professional environment to work in. The hotel may be able to offer both on or off-site staff accommodation, in order to help the newest members of the team re-locate, so they can settle into life at the hotel and local area in comfort, plus there is free parking on-site at the hotel. SERVICE CHARGE-We pay our team service charge each month! This service charge all goes into one pot, and 100% of that service charge is then shared amongst all the team at the hotel-every penny received is paid out to the team. Service charge can be in the region of 260 a month (close to 3,200 per year) over and above base pay, for a full time employee. Send us a Whatsapp message with FAMILYFIRST to to find out more, chat to us and apply (or apply the normal way, whichever works best for you!) Come and join our team as a Chef De Partie and let your passion and personality shine Our culture is important to us, and we encourage everyone in our teams to show thoughtfulness towards each other and our guests. As a Chef De Partie, you will be working as part of a passionate team of chefs. You will play a crucial part of serving delicious dishes for our guests to enjoy. This role would suit someone who has worked in a similar environment previously. Check out some of the key points about the role: You'll be working with fresh food, turning it into delicious dishes for our guests. Our CDP's run their own section of the kitchen. As a skilled chef, you'll get to really put those knife skills to the test, whilst learning new skills from our senior chefs along the way. We want to keep everyone safe, so you'll need to keep up to date with the latest allergen training. Being one team, everyone in the kitchen is responsible for keeping it clean. Nobody wants out of date food, so labelling your food is important. As an experienced chef, we encourage you to share your knowledge with new, budding KP's and Commis coming into the industry. Work/life, or as it should be called life/work balance is important to us all, so we will always try to be fair with our rotas. We just ask that you can be flexible with us, so we can be flexible with you in return. To say thank you, we have many perks: Competitive pay - We are proud that everyone who joins our group gets a competitive a rate of pay, irrespective of age, plus you get service charge and tips on top. Treat yourself once in a while with lots of retail and hospitality perks through our Perkbox platform. Excellent discounts across our family of hotels - you will be entitled to 25% off food & beverage in our hotels plus we offer an amazing staff rate of 25 B&B per person across the group & your friends and family get special rates too. We understand it's OK not to be OK, so we offer an externally run confidential helpline for any support you require about anything you might need as part of our Employee Assistance Programme. We sustain you physically too, meals when you are on duty are free. To be the best version of yourself, we encourage our teams to be curious. Everyone can learn and develop - our development pathways are unique to us and are the best in the business. We provide lots of opportunity to progress and move up - we have made hundreds of internal promotions, including to General Manager level. We like to say a special thank you for every year you are with us - our milestone awards include Champagne, afternoon tea, or dinner for you and someone special. When you reach the big milestones, you receive extra special gifts on top like longer hotel stays, extra days off and a unique gift especially chosen for you. About our family of hotels We bring a family of hotels together under one roof, ready to welcome guests with open arms, warm hearts and experiences that are simply memorable. Each of our hotels are unique, individual, and quirky in personality. Quality is fundamental to everything we do, and it is the simple things that matter. We believe everyone should feel included, special and welcome, and that applies to our team and our guests. We have very unique hotels in very special locations, from the award winning Gidleigh Park in Devon, the 900-year-old Amberley Castle to our cool city centre Abode Manchester set in a 19th century textile factory, two minutes from Piccadilly train station - to see the whole group, take a look here If you're the type of person that likes to learn and share the wisdom, get in touch Send us a Whatsapp message with FAMILYFIRST to to find out more, chat to us and apply (or apply the normal way, whichever works best for you!)
Sep 03, 2025
Full time
Chef de Partie - Lower Slaughter Location: Set in the heart of one of the most picturesque Cotswold villages, The Slaughters Country Inn offers the authentic charm of a traditional village inn. With 5 AA Gold Stars for Guest Accommodation and 2 AA rosettes, The Slaughters Country Inn offers a relaxed yet professional environment to work in. The hotel may be able to offer both on or off-site staff accommodation, in order to help the newest members of the team re-locate, so they can settle into life at the hotel and local area in comfort, plus there is free parking on-site at the hotel. SERVICE CHARGE-We pay our team service charge each month! This service charge all goes into one pot, and 100% of that service charge is then shared amongst all the team at the hotel-every penny received is paid out to the team. Service charge can be in the region of 260 a month (close to 3,200 per year) over and above base pay, for a full time employee. Send us a Whatsapp message with FAMILYFIRST to to find out more, chat to us and apply (or apply the normal way, whichever works best for you!) Come and join our team as a Chef De Partie and let your passion and personality shine Our culture is important to us, and we encourage everyone in our teams to show thoughtfulness towards each other and our guests. As a Chef De Partie, you will be working as part of a passionate team of chefs. You will play a crucial part of serving delicious dishes for our guests to enjoy. This role would suit someone who has worked in a similar environment previously. Check out some of the key points about the role: You'll be working with fresh food, turning it into delicious dishes for our guests. Our CDP's run their own section of the kitchen. As a skilled chef, you'll get to really put those knife skills to the test, whilst learning new skills from our senior chefs along the way. We want to keep everyone safe, so you'll need to keep up to date with the latest allergen training. Being one team, everyone in the kitchen is responsible for keeping it clean. Nobody wants out of date food, so labelling your food is important. As an experienced chef, we encourage you to share your knowledge with new, budding KP's and Commis coming into the industry. Work/life, or as it should be called life/work balance is important to us all, so we will always try to be fair with our rotas. We just ask that you can be flexible with us, so we can be flexible with you in return. To say thank you, we have many perks: Competitive pay - We are proud that everyone who joins our group gets a competitive a rate of pay, irrespective of age, plus you get service charge and tips on top. Treat yourself once in a while with lots of retail and hospitality perks through our Perkbox platform. Excellent discounts across our family of hotels - you will be entitled to 25% off food & beverage in our hotels plus we offer an amazing staff rate of 25 B&B per person across the group & your friends and family get special rates too. We understand it's OK not to be OK, so we offer an externally run confidential helpline for any support you require about anything you might need as part of our Employee Assistance Programme. We sustain you physically too, meals when you are on duty are free. To be the best version of yourself, we encourage our teams to be curious. Everyone can learn and develop - our development pathways are unique to us and are the best in the business. We provide lots of opportunity to progress and move up - we have made hundreds of internal promotions, including to General Manager level. We like to say a special thank you for every year you are with us - our milestone awards include Champagne, afternoon tea, or dinner for you and someone special. When you reach the big milestones, you receive extra special gifts on top like longer hotel stays, extra days off and a unique gift especially chosen for you. About our family of hotels We bring a family of hotels together under one roof, ready to welcome guests with open arms, warm hearts and experiences that are simply memorable. Each of our hotels are unique, individual, and quirky in personality. Quality is fundamental to everything we do, and it is the simple things that matter. We believe everyone should feel included, special and welcome, and that applies to our team and our guests. We have very unique hotels in very special locations, from the award winning Gidleigh Park in Devon, the 900-year-old Amberley Castle to our cool city centre Abode Manchester set in a 19th century textile factory, two minutes from Piccadilly train station - to see the whole group, take a look here If you're the type of person that likes to learn and share the wisdom, get in touch Send us a Whatsapp message with FAMILYFIRST to to find out more, chat to us and apply (or apply the normal way, whichever works best for you!)
Executive Head Chef - Bath The Opportunity A unique opportunity has arisen to lead The Bath Priory kitchen as Executive Head Chef. The renowned 5 Red Star Hotel and Spa has maintained its position and is well established throughout the industry as one of the best in Bath. The kitchens and restaurants have continued to showcase excellence throughout the decades, both nationally and internationally. This is a rare opportunity for someone to be the custodian of The Bath Priory's next culinary journey. We are looking for an outstanding leader, an inspirational figure and culinary expert who has achieved 4 to 5 AA Rosettes; with inspired Michelin star quality food, with ability to coach and develop others to do the same. The hotel & Spa is a stunning quality led restaurant, with a unique L'Occitane Spa (the only one in the UK) and a member of Relais & Ch teaux, and can offer development opportunities and experiences few others can. Here are some key points about the role: Reporting to the Regional General Manager, the incoming Executive Chef will have the opportunity to set the culinary agenda for the hotel, and to make sure our guests have an exceptional food experience, whether it is feasting fireside or celebrating in one of our dining rooms. We want to grow and develop our culinary offering, from breakfast through to afternoon tea and celebratory meals, so that flavour and fun are always guaranteed. The focus is on quality food and great experiences for our guests, cooking for up to 50 covers in our "dining rooms" and up to 75 in casual setting (outdoor terrace and indoor casual restaurant) We are blessed to be set in the beautiful City of Bath, UNESCO World Heritage, known as the Great Spa town of Europe, surrounded by stunning local produce and regional suppliers, as well as having our own kitchen garden. A little bit more about our location: Bath is a city in Somerset, England, known for and named after its Roman-built baths. Bath is in the valley of the River Avon, 97 miles west of London and 11 miles southeast of Bristol. The hotel is set in a grand 1835 Georgian Manor on 4 acres of gardens, this elegant hotel is 2 miles from the Roman Baths and 3 miles from the city centre. Bath has good transport links, including Bath Spa train station on the main line between Bristol and London, and Bristol Airport is about an hour away, with the city also being close to the M4 motorway. Send us a Whatsapp message with FAMILYFIRST to to find out more, chat to us and apply (or apply the normal way, whichever works best for you!). The type of individual we are seeking: An experienced and highly skilled chef , who can ideally cook to 4 - 5 AA Rosette and Michelin star standard. Someone passionate, dedicated and full of enthusiasm who can coach and mentor their team. A passionate individual who loves to cook, be on the pass at key times with their team and is always pushing to develop their food. A team player and leader. Someone who will work with and be part of the senior management team at the hotel to help shape and evolve The Bath Priory unique guest experience. A collaborator - keen to get out into the local community and engage with our partners, from local colleges to food shows. To say thank you, we have many perks: Great salary - plus you get service charge and tips on top. Be part of our Management Bonus Scheme, where you can earn up to 10% of your annual salary. Treat yourself once in a while with lots of retail and hospitality perks through our Perkbox platform. Excellent discounts across our family of hotels and Relais Chateaux worldwide - you will be entitled to 25% off food & beverage in our hotels plus we offer an amazing staff rate of 25 B&B per person across the group & your friends and family get special rates too. We understand it's OK not to be OK, so we offer an externally run confidential helpline for any support you require about anything you might need as part of our Employee Assistance Programme. We sustain you physically too, meals when you are on duty are free. Everyone can learn and develop - our development pathways are unique to us and are the best in the business. We provide lots of opportunity to progress and move up - we have made hundreds of internal promotions, including to General Manager level. We like to say a special thank you for every year you are with us - our milestone awards include Champagne, afternoon tea, or dinner for you and someone special. When you reach the big milestones, you receive extra special gifts on top like longer hotel stays, extra days off and a unique gift especially chosen for you. About our family of hotels The Brownsword Group have created arguably the most iconic collection of historic countryside and city centre hotels, all wonderful properties set within beautiful grounds and cities, all with their own stories to share. Generosity, quality and welcoming hospitality is what they do very well. Being exceptional hoteliers has been the core of the operation, creating a successful hospitality business. We bring a family of hotels together under one roof, ready to welcome guests with open arms, warm hearts and experiences that are simply memorable. Each of our hotels are unique, individual, and quirky in personality. Quality is fundamental to everything we do, and it is the simple things that matter. We believe everyone should feel included, special and welcome, and that applies to our team and our guests. We have very unique hotels in very special locations, from the award winning Gidleigh Park in Devon, the 900-year-old Amberley Castle to our cool city centre Abode Manchester set in a 19th century textile factory, two minutes from Piccadilly train station. One click apply to become part of our family that works hard & plays hard too, inspires and supports each other and has a load of fun along the way.
Sep 03, 2025
Full time
Executive Head Chef - Bath The Opportunity A unique opportunity has arisen to lead The Bath Priory kitchen as Executive Head Chef. The renowned 5 Red Star Hotel and Spa has maintained its position and is well established throughout the industry as one of the best in Bath. The kitchens and restaurants have continued to showcase excellence throughout the decades, both nationally and internationally. This is a rare opportunity for someone to be the custodian of The Bath Priory's next culinary journey. We are looking for an outstanding leader, an inspirational figure and culinary expert who has achieved 4 to 5 AA Rosettes; with inspired Michelin star quality food, with ability to coach and develop others to do the same. The hotel & Spa is a stunning quality led restaurant, with a unique L'Occitane Spa (the only one in the UK) and a member of Relais & Ch teaux, and can offer development opportunities and experiences few others can. Here are some key points about the role: Reporting to the Regional General Manager, the incoming Executive Chef will have the opportunity to set the culinary agenda for the hotel, and to make sure our guests have an exceptional food experience, whether it is feasting fireside or celebrating in one of our dining rooms. We want to grow and develop our culinary offering, from breakfast through to afternoon tea and celebratory meals, so that flavour and fun are always guaranteed. The focus is on quality food and great experiences for our guests, cooking for up to 50 covers in our "dining rooms" and up to 75 in casual setting (outdoor terrace and indoor casual restaurant) We are blessed to be set in the beautiful City of Bath, UNESCO World Heritage, known as the Great Spa town of Europe, surrounded by stunning local produce and regional suppliers, as well as having our own kitchen garden. A little bit more about our location: Bath is a city in Somerset, England, known for and named after its Roman-built baths. Bath is in the valley of the River Avon, 97 miles west of London and 11 miles southeast of Bristol. The hotel is set in a grand 1835 Georgian Manor on 4 acres of gardens, this elegant hotel is 2 miles from the Roman Baths and 3 miles from the city centre. Bath has good transport links, including Bath Spa train station on the main line between Bristol and London, and Bristol Airport is about an hour away, with the city also being close to the M4 motorway. Send us a Whatsapp message with FAMILYFIRST to to find out more, chat to us and apply (or apply the normal way, whichever works best for you!). The type of individual we are seeking: An experienced and highly skilled chef , who can ideally cook to 4 - 5 AA Rosette and Michelin star standard. Someone passionate, dedicated and full of enthusiasm who can coach and mentor their team. A passionate individual who loves to cook, be on the pass at key times with their team and is always pushing to develop their food. A team player and leader. Someone who will work with and be part of the senior management team at the hotel to help shape and evolve The Bath Priory unique guest experience. A collaborator - keen to get out into the local community and engage with our partners, from local colleges to food shows. To say thank you, we have many perks: Great salary - plus you get service charge and tips on top. Be part of our Management Bonus Scheme, where you can earn up to 10% of your annual salary. Treat yourself once in a while with lots of retail and hospitality perks through our Perkbox platform. Excellent discounts across our family of hotels and Relais Chateaux worldwide - you will be entitled to 25% off food & beverage in our hotels plus we offer an amazing staff rate of 25 B&B per person across the group & your friends and family get special rates too. We understand it's OK not to be OK, so we offer an externally run confidential helpline for any support you require about anything you might need as part of our Employee Assistance Programme. We sustain you physically too, meals when you are on duty are free. Everyone can learn and develop - our development pathways are unique to us and are the best in the business. We provide lots of opportunity to progress and move up - we have made hundreds of internal promotions, including to General Manager level. We like to say a special thank you for every year you are with us - our milestone awards include Champagne, afternoon tea, or dinner for you and someone special. When you reach the big milestones, you receive extra special gifts on top like longer hotel stays, extra days off and a unique gift especially chosen for you. About our family of hotels The Brownsword Group have created arguably the most iconic collection of historic countryside and city centre hotels, all wonderful properties set within beautiful grounds and cities, all with their own stories to share. Generosity, quality and welcoming hospitality is what they do very well. Being exceptional hoteliers has been the core of the operation, creating a successful hospitality business. We bring a family of hotels together under one roof, ready to welcome guests with open arms, warm hearts and experiences that are simply memorable. Each of our hotels are unique, individual, and quirky in personality. Quality is fundamental to everything we do, and it is the simple things that matter. We believe everyone should feel included, special and welcome, and that applies to our team and our guests. We have very unique hotels in very special locations, from the award winning Gidleigh Park in Devon, the 900-year-old Amberley Castle to our cool city centre Abode Manchester set in a 19th century textile factory, two minutes from Piccadilly train station. One click apply to become part of our family that works hard & plays hard too, inspires and supports each other and has a load of fun along the way.