General Manager - Bath General Manager per annum Hotel Indigo Bath, Bath Set in a beautiful honey coloured Georgian terrace is the boutique Hotel Indigo Bath. Grade one listed our building is steeped in history and sits in the peaceful street of South Parade, just steps away from the centre of Bath. Surrounded by culture Bath is famous for romance, literature and historic architecture; our boutique hotel is a great base to explore this wonderful city. Our 166 rooms have been perfectly designed with our guests and the city in mind. Modern and stylish they reflect the influences of the architects and novelists who made Bath famous for its story telling and passionate social scene. From the start of the guest experience until the moment they leave, they'll be embroiled in this fascinating neighbourhood. But Hotel Indigo Bath is more than just a Hotel; we're also the home of The Elder Restaurant, a sumptuous yet informal dining experience where our guests are taken on a journey of discovery by our knowledgeable and passionate team. We also offer a private dining suite and eight adjoining guestrooms feature to create the perfect stay for anyone visiting Bath. This could be your opportunity to work somewhere completely unique, somewhere where you can be yourself, talk about the stories of our wonderful neighbourhood and put your stamp on the ever-evolving brand that is Hotel Indigo. Are you out-going, full of energy and enthusiastic? A natural-born storyteller? Are you passionate about offering excellent customer service? Then our stunning boutique Hotel could be the place for you. The Role: We have a very exciting opportunity for a passionate and talented General Manager to join our dynamic team. We're looking for a leader who will understand that running a successful business isn't just about having a super controlled P&L or living and breathing the brand standards. We want someone who will look after the team and by developing them will deliver an unparalleled customer experience. Naturally energetic and approachable, you'll lead a successful team of HODs to deliver superior return on investment. You'll coach and develop your team, working closely with each of them to grow their knowledge and exposure to all areas of the business. You'll need to lead from the front whilst motivating your team to drive the brand strategy in all elements of the business and set Castlebridge Hospitality apart from the competition. Getting to know your local neighbourhood is a big priority - you'll need to know the market and understand how to maximise revenue within the business by looking at the bigger picture. Managing the detail through your HOD's and team will be second nature and leading by example is something you are no stranger to. The Ideal Candidate: We're looking for a leader! A General Manager who's ambitious, charismatic and innovative. You'll need to be an experienced professional with a strong background in hospitality having managed large teams in a similar sized property. A sound knowledge of Food & Beverage operations would be ideal, however this isn't a deal breaker. As somebody who is big on the finer details, you'll be relentless in finding ways to continuously improve, most importantly, you'll be commercially minded with exemplary financial acumen. From the very start you'll need to hit the ground running to begin inspiring your team to deliver a customer experience that sets us apart from our competitors, for all the right reasons. All applicants must be eligible to live and work in the UK. As part of the recruitment process, you will be asked to provide documented evidence of eligibility. Benefits: Heavily discounted Staff Room Rates at all Castlebridge properties for you and your friends and family, so everyone can enjoy a break away. Rates start from £50 per night, with breakfast included. 50% off your bill when you dine in one of our Restaurants or Bars. Fully funded Apprenticeship programme to develop your career without a reduction in your pay. Cycle to work scheme - save up to 40% on a wide range of bikes. Healthcare Cash Plans - dental, optical, medical and more available from just £1 per week. Referral schemes for referring your friends or family to join our team. Flexible shift patterns and contracts available to suit your lifestyle, we are 24/7 operation, meaning shift patterns to suit everyone. Monthly colleague recognition through our 5-Star Service rewards programme and monetary rewards for long service milestones. Use of Wagestream financial wellbeing platform, allowing you to access your pay as and when you need it. Employee Assistance Programme - free, confidential advice available 24/7 to you. An internal communications hub which acts as our very own social media platform, connecting you to your colleagues and the wider group in seconds.
Sep 03, 2025
Full time
General Manager - Bath General Manager per annum Hotel Indigo Bath, Bath Set in a beautiful honey coloured Georgian terrace is the boutique Hotel Indigo Bath. Grade one listed our building is steeped in history and sits in the peaceful street of South Parade, just steps away from the centre of Bath. Surrounded by culture Bath is famous for romance, literature and historic architecture; our boutique hotel is a great base to explore this wonderful city. Our 166 rooms have been perfectly designed with our guests and the city in mind. Modern and stylish they reflect the influences of the architects and novelists who made Bath famous for its story telling and passionate social scene. From the start of the guest experience until the moment they leave, they'll be embroiled in this fascinating neighbourhood. But Hotel Indigo Bath is more than just a Hotel; we're also the home of The Elder Restaurant, a sumptuous yet informal dining experience where our guests are taken on a journey of discovery by our knowledgeable and passionate team. We also offer a private dining suite and eight adjoining guestrooms feature to create the perfect stay for anyone visiting Bath. This could be your opportunity to work somewhere completely unique, somewhere where you can be yourself, talk about the stories of our wonderful neighbourhood and put your stamp on the ever-evolving brand that is Hotel Indigo. Are you out-going, full of energy and enthusiastic? A natural-born storyteller? Are you passionate about offering excellent customer service? Then our stunning boutique Hotel could be the place for you. The Role: We have a very exciting opportunity for a passionate and talented General Manager to join our dynamic team. We're looking for a leader who will understand that running a successful business isn't just about having a super controlled P&L or living and breathing the brand standards. We want someone who will look after the team and by developing them will deliver an unparalleled customer experience. Naturally energetic and approachable, you'll lead a successful team of HODs to deliver superior return on investment. You'll coach and develop your team, working closely with each of them to grow their knowledge and exposure to all areas of the business. You'll need to lead from the front whilst motivating your team to drive the brand strategy in all elements of the business and set Castlebridge Hospitality apart from the competition. Getting to know your local neighbourhood is a big priority - you'll need to know the market and understand how to maximise revenue within the business by looking at the bigger picture. Managing the detail through your HOD's and team will be second nature and leading by example is something you are no stranger to. The Ideal Candidate: We're looking for a leader! A General Manager who's ambitious, charismatic and innovative. You'll need to be an experienced professional with a strong background in hospitality having managed large teams in a similar sized property. A sound knowledge of Food & Beverage operations would be ideal, however this isn't a deal breaker. As somebody who is big on the finer details, you'll be relentless in finding ways to continuously improve, most importantly, you'll be commercially minded with exemplary financial acumen. From the very start you'll need to hit the ground running to begin inspiring your team to deliver a customer experience that sets us apart from our competitors, for all the right reasons. All applicants must be eligible to live and work in the UK. As part of the recruitment process, you will be asked to provide documented evidence of eligibility. Benefits: Heavily discounted Staff Room Rates at all Castlebridge properties for you and your friends and family, so everyone can enjoy a break away. Rates start from £50 per night, with breakfast included. 50% off your bill when you dine in one of our Restaurants or Bars. Fully funded Apprenticeship programme to develop your career without a reduction in your pay. Cycle to work scheme - save up to 40% on a wide range of bikes. Healthcare Cash Plans - dental, optical, medical and more available from just £1 per week. Referral schemes for referring your friends or family to join our team. Flexible shift patterns and contracts available to suit your lifestyle, we are 24/7 operation, meaning shift patterns to suit everyone. Monthly colleague recognition through our 5-Star Service rewards programme and monetary rewards for long service milestones. Use of Wagestream financial wellbeing platform, allowing you to access your pay as and when you need it. Employee Assistance Programme - free, confidential advice available 24/7 to you. An internal communications hub which acts as our very own social media platform, connecting you to your colleagues and the wider group in seconds.
RESTAURANT HOST - Harrogate RESTAURANT HOST Various Hours 12.31 per hour plus monthly service charge, typically 2,400 annually Various Hours Available Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024. As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa, and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe. Key Responsibilities We are currently looking for a Restaurant Host/Receptionist to assist and support the Restaurant Manager and Supervisors in ensuring that customers experience the highest level of service. Delivering the EightyEight Restaurant and Bar concept and ethos to the required five star standards outlined in the Procedure Guidelines Be able to competently maintain the operation of the restaurant and bars during service Inspire and motivate your peers to deliver outstanding customer service Responsible for cash and stock security Ensure the venue is kept clean throughout service and to leave the venue clean and organised for the next shift Learn and know in detail our food and Beverage offerings, being able to passionately describe and sell this to our guests Effectively manage bookings using our in-house reservations system, to enhance guest journey, and maximise reservations Communicate effectively all details of a guest reservation to the server staff Escalate any complaints to Management or supervisors Be confident to communicate with guests over the phone, conducting call backs and taking bookings About You Have outstanding customer service skills Go the extra mile for all guests, in providing them an enjoyable experience When time allows you should be able to enjoy chat with your guests and enjoy yourself Ensure a welcoming and atmospheric ambience Deal with or escalate guests complaints immediately and effectively Various shift patterns and working hours are available. Benefits Grantley Hall offers a wide range of benefits and opportunities for all employees: A monthly service charge - typically £2,400 annually 31 days holiday increasing to 33 days with length of service Access to earnings before payday (Wagestream) Free parking Complimentary meals when on duty Discounted modern and spacious live-in accommodation Celebrating success! Company parties, winter award ceremonies and team events and incentives through the year. We also celebrate training achievements, birthdays, babies, marriages and so much more Team appreciation and wellbeing activities - Team member of the month awards, BBQ's, ice cream van, team massages, competitions & prizes, seasonal gifts, flu jabs Grantley Hall discounts - 50% off food and 20% off beverage, £100 B&B for employees (£150 B&B for friends and family), 20% off spa and gift shop products Access to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector. We support our employees do more with their money and help their wellbeing be providing access to a wide range of stand out well being support. Discounted hotel stays with Pride of Britain hotels Complimentary bespoke uniform and annual shoe allowance Free sight tests for those eligible Onsite Team Gym with professional induction Refer a Friend Scheme where you can earn up to £1000 24/7 Employee Assistance Support line and online portal supporting 'mind, money, move, munch' Grantley Academy to support your development Annual paid volunteering days
Sep 03, 2025
Full time
RESTAURANT HOST - Harrogate RESTAURANT HOST Various Hours 12.31 per hour plus monthly service charge, typically 2,400 annually Various Hours Available Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024. As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa, and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe. Key Responsibilities We are currently looking for a Restaurant Host/Receptionist to assist and support the Restaurant Manager and Supervisors in ensuring that customers experience the highest level of service. Delivering the EightyEight Restaurant and Bar concept and ethos to the required five star standards outlined in the Procedure Guidelines Be able to competently maintain the operation of the restaurant and bars during service Inspire and motivate your peers to deliver outstanding customer service Responsible for cash and stock security Ensure the venue is kept clean throughout service and to leave the venue clean and organised for the next shift Learn and know in detail our food and Beverage offerings, being able to passionately describe and sell this to our guests Effectively manage bookings using our in-house reservations system, to enhance guest journey, and maximise reservations Communicate effectively all details of a guest reservation to the server staff Escalate any complaints to Management or supervisors Be confident to communicate with guests over the phone, conducting call backs and taking bookings About You Have outstanding customer service skills Go the extra mile for all guests, in providing them an enjoyable experience When time allows you should be able to enjoy chat with your guests and enjoy yourself Ensure a welcoming and atmospheric ambience Deal with or escalate guests complaints immediately and effectively Various shift patterns and working hours are available. Benefits Grantley Hall offers a wide range of benefits and opportunities for all employees: A monthly service charge - typically £2,400 annually 31 days holiday increasing to 33 days with length of service Access to earnings before payday (Wagestream) Free parking Complimentary meals when on duty Discounted modern and spacious live-in accommodation Celebrating success! Company parties, winter award ceremonies and team events and incentives through the year. We also celebrate training achievements, birthdays, babies, marriages and so much more Team appreciation and wellbeing activities - Team member of the month awards, BBQ's, ice cream van, team massages, competitions & prizes, seasonal gifts, flu jabs Grantley Hall discounts - 50% off food and 20% off beverage, £100 B&B for employees (£150 B&B for friends and family), 20% off spa and gift shop products Access to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector. We support our employees do more with their money and help their wellbeing be providing access to a wide range of stand out well being support. Discounted hotel stays with Pride of Britain hotels Complimentary bespoke uniform and annual shoe allowance Free sight tests for those eligible Onsite Team Gym with professional induction Refer a Friend Scheme where you can earn up to £1000 24/7 Employee Assistance Support line and online portal supporting 'mind, money, move, munch' Grantley Academy to support your development Annual paid volunteering days
BAR MANAGER - Harrogate BAR MANAGER Full Time Competitive rate of pay plus monthly service charge, typically 2,400 annually 45 hours Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024. As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa, and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe. Key Responsibilities • Providing a friendly, courteous and professional service at all times • Manage and provide direction to all bar employees during shifts • Ensure each customer receives impeccable service • Contributing to the creation of new cocktails • Delegating tasks and checking their execution • Possessing a depth beverage knowledge such as wines, cocktails and spirits • Supervise the set up and breakdown of the Bar. • Undertake monthly stock takes and overseeing and ordering of stock • Responsible for H&S, FSA requirements, Allergy Laws and Hygiene ratings Key Skills, Qualities & Experience • Hands on approach to work, always being productive and looking to improve • Have a real flair and passion for service and working with quality products and interesting drinks menus • Personality combined with the ability to engage everyone around you and build long-term rapport with both the guests and your colleagues • Enthusiastic, quick thinking and welcoming personality • A great knowledge of food and wine • Ability to mentor and supervises a junior staff • Ability to demonstrate a strong customer service ethos and the ability to deliver consistently high levels of service delivery • Detail orientated and drives standards • Possess a positive attitude and a desire to learn • Ability to meet deadlines and work under pressure • Friendly, courteous and helpful with excellent communication skills • Motivated to go the extra mile for guests and colleagues • Use of own initiative with willingness to go above and beyond in supporting the wider Grantley Hall team Benefits We offer a wide range of benefits and have excellent opportunities for career development and provide exceptional training programmes for all employees: Tips typically over £200 per month (£2,400 per year) Complimentary bespoke uniform and chef whites Complimentary meals whilst on duty Refer a Friend bonus - Earn up to £1000 Complimentary employee car parking Complimentary state of the art onsite gym - with personal trainer support 31 days annual leave (including bank holidays) increasing with service Professional development opportunities at all levels Reimbursement on work shoes, sight tests and professional memberships Modern and spacious discounted live in accommodation for eligible roles Access to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector. We support our employees do more with their money and help their wellbeing be providing access to a wide range of stand out well being support. We celebrate success. With an annual awards ceremony as well team events and incentives. Throughout the year we also celebrate training achievements, birthdays, marriages, new babies and length of service awards. Employee Assistance Programme helpline and online support, along with wellbeing champions onsite Team Member of the Month Awards Discount on Grantley Halls Restaurants, Spa products and Gift Shop Discounted stays at Grantley Hall, as well as other Pride of Britain Hotels Cycle to work scheme Access to Wagestream, allowing you to instantly access your wages Simplyhealth - Health cash plan
Sep 03, 2025
Full time
BAR MANAGER - Harrogate BAR MANAGER Full Time Competitive rate of pay plus monthly service charge, typically 2,400 annually 45 hours Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024. As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa, and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe. Key Responsibilities • Providing a friendly, courteous and professional service at all times • Manage and provide direction to all bar employees during shifts • Ensure each customer receives impeccable service • Contributing to the creation of new cocktails • Delegating tasks and checking their execution • Possessing a depth beverage knowledge such as wines, cocktails and spirits • Supervise the set up and breakdown of the Bar. • Undertake monthly stock takes and overseeing and ordering of stock • Responsible for H&S, FSA requirements, Allergy Laws and Hygiene ratings Key Skills, Qualities & Experience • Hands on approach to work, always being productive and looking to improve • Have a real flair and passion for service and working with quality products and interesting drinks menus • Personality combined with the ability to engage everyone around you and build long-term rapport with both the guests and your colleagues • Enthusiastic, quick thinking and welcoming personality • A great knowledge of food and wine • Ability to mentor and supervises a junior staff • Ability to demonstrate a strong customer service ethos and the ability to deliver consistently high levels of service delivery • Detail orientated and drives standards • Possess a positive attitude and a desire to learn • Ability to meet deadlines and work under pressure • Friendly, courteous and helpful with excellent communication skills • Motivated to go the extra mile for guests and colleagues • Use of own initiative with willingness to go above and beyond in supporting the wider Grantley Hall team Benefits We offer a wide range of benefits and have excellent opportunities for career development and provide exceptional training programmes for all employees: Tips typically over £200 per month (£2,400 per year) Complimentary bespoke uniform and chef whites Complimentary meals whilst on duty Refer a Friend bonus - Earn up to £1000 Complimentary employee car parking Complimentary state of the art onsite gym - with personal trainer support 31 days annual leave (including bank holidays) increasing with service Professional development opportunities at all levels Reimbursement on work shoes, sight tests and professional memberships Modern and spacious discounted live in accommodation for eligible roles Access to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector. We support our employees do more with their money and help their wellbeing be providing access to a wide range of stand out well being support. We celebrate success. With an annual awards ceremony as well team events and incentives. Throughout the year we also celebrate training achievements, birthdays, marriages, new babies and length of service awards. Employee Assistance Programme helpline and online support, along with wellbeing champions onsite Team Member of the Month Awards Discount on Grantley Halls Restaurants, Spa products and Gift Shop Discounted stays at Grantley Hall, as well as other Pride of Britain Hotels Cycle to work scheme Access to Wagestream, allowing you to instantly access your wages Simplyhealth - Health cash plan
Head Housekeeper - Bath Head Housekeeper 35000 per annum Hotel Indigo Bath, Bath Set in a beautiful honey coloured Georgian terrace is the boutique Hotel Indigo Bath. Grade one listed our building is steeped in history and sits in the peaceful street of South Parade, just steps away from the centre of Bath. Surrounded by culture Bath is famous for romance, literature and historic architecture; our boutique hotel is a great base to explore this wonderful city. Our 166 rooms have been perfectly designed with our guests and the city in mind. Modern and stylish they reflect the influences of the architects and novelists who made Bath famous for its story telling and passionate social scene. From the start of the guest experience until the moment they leave, they'll be embroiled in this fascinating neighbourhood. But Hotel Indigo Bath is more than just a Hotel; we're also the home of The Elder Restaurant, a sumptuous yet informal dining experience where our guests are taken on a journey of discovery by our knowledgeable and passionate team. We also offer a private dining suite and eight adjoining guestrooms feature to create the perfect stay for anyone visiting Bath. This could be your opportunity to work somewhere completely unique, somewhere where you can be yourself, talk about the stories of our wonderful neighbourhood and put your stamp on the ever-evolving brand that is Hotel Indigo. Are you out-going, full of energy and enthusiastic? A natural-born storyteller? Are you passionate about offering excellent customer service? Then our stunning boutique Hotel could be the place for you. The Role: We have an exciting opportunity for a Head Housekeeper to join our team. This is a senior role where you'll participate in the preparation of the Hotel's strategic business plan and compile the Housekeeping departmental budget. You'll plan your manpower to ensure the effectiveness of the department and plan work schedules for all members of the team to achieve maximum productivity levels. It will be your responsibility to ensure the Housekeeping team maintain quality standards, adhering to the agreed Housekeeping standards of performance and KPI's. You will monitor and control inventories for operating equipment and linen to ensure par stocks are maintained and costs are controlled. Working with the Management team you'll create a positive work environment for not only the Housekeeping department but all team members. Leading by example, you'll provide quality customer service while delivering a guest experience that is unique and brings the brand to life. In addition you will act at Duty Manager as and when required. The Ideal Candidate: We're looking for a Head Housekeeper with previous experience in hotels; ideally already in a similar role whereby you are managing a diverse team and in the similar sized property. To be successful in this position, planning and organisation skills are key as you will need to translate long/mid -term objectives into clear realistic actions for your team. As an Executive Housekeeper you'll have some commercial awareness with the ability to understand and apply commercial and financial principles to their work as well as having strong communication skills. You'll have excellent attention to detail and time management skills in order to juggle the changing priorities of each day. Having previously managed a team you'll be able to hit the ground running and support the housekeeping team in providing a memorable service that our guests will remember. All applicants must be eligible to live and work in the UK. As part of the recruitment process, you will be asked to provide documented evidence of eligibility. Benefits: Heavily discounted Staff Room Rates at all Castlebridge properties for you and your friends and family, so everyone can enjoy a break away. Rates start from £50 per night, with breakfast included. 50% off your bill when you dine in one of our Restaurants or Bars. Fully funded Apprenticeship programme to develop your career without a reduction in your pay. Cycle to work scheme - save up to 40% on a wide range of bikes. Healthcare Cash Plans - dental, optical, medical and more available from just £1 per week. Referral schemes for referring your friends or family to join our team. Flexible shift patterns and contracts available to suit your lifestyle, we are 24/7 operation, meaning shift patterns to suit everyone. Monthly colleague recognition through our 5-Star Service rewards programme and monetary rewards for long service milestones. Use of Wagestream financial wellbeing platform, allowing you to access your pay as and when you need it. Employee Assistance Programme - free, confidential advice available 24/7 to you. An internal communications hub which acts as our very own social media platform, connecting you to your colleagues and the wider group in seconds.
Sep 03, 2025
Full time
Head Housekeeper - Bath Head Housekeeper 35000 per annum Hotel Indigo Bath, Bath Set in a beautiful honey coloured Georgian terrace is the boutique Hotel Indigo Bath. Grade one listed our building is steeped in history and sits in the peaceful street of South Parade, just steps away from the centre of Bath. Surrounded by culture Bath is famous for romance, literature and historic architecture; our boutique hotel is a great base to explore this wonderful city. Our 166 rooms have been perfectly designed with our guests and the city in mind. Modern and stylish they reflect the influences of the architects and novelists who made Bath famous for its story telling and passionate social scene. From the start of the guest experience until the moment they leave, they'll be embroiled in this fascinating neighbourhood. But Hotel Indigo Bath is more than just a Hotel; we're also the home of The Elder Restaurant, a sumptuous yet informal dining experience where our guests are taken on a journey of discovery by our knowledgeable and passionate team. We also offer a private dining suite and eight adjoining guestrooms feature to create the perfect stay for anyone visiting Bath. This could be your opportunity to work somewhere completely unique, somewhere where you can be yourself, talk about the stories of our wonderful neighbourhood and put your stamp on the ever-evolving brand that is Hotel Indigo. Are you out-going, full of energy and enthusiastic? A natural-born storyteller? Are you passionate about offering excellent customer service? Then our stunning boutique Hotel could be the place for you. The Role: We have an exciting opportunity for a Head Housekeeper to join our team. This is a senior role where you'll participate in the preparation of the Hotel's strategic business plan and compile the Housekeeping departmental budget. You'll plan your manpower to ensure the effectiveness of the department and plan work schedules for all members of the team to achieve maximum productivity levels. It will be your responsibility to ensure the Housekeeping team maintain quality standards, adhering to the agreed Housekeeping standards of performance and KPI's. You will monitor and control inventories for operating equipment and linen to ensure par stocks are maintained and costs are controlled. Working with the Management team you'll create a positive work environment for not only the Housekeeping department but all team members. Leading by example, you'll provide quality customer service while delivering a guest experience that is unique and brings the brand to life. In addition you will act at Duty Manager as and when required. The Ideal Candidate: We're looking for a Head Housekeeper with previous experience in hotels; ideally already in a similar role whereby you are managing a diverse team and in the similar sized property. To be successful in this position, planning and organisation skills are key as you will need to translate long/mid -term objectives into clear realistic actions for your team. As an Executive Housekeeper you'll have some commercial awareness with the ability to understand and apply commercial and financial principles to their work as well as having strong communication skills. You'll have excellent attention to detail and time management skills in order to juggle the changing priorities of each day. Having previously managed a team you'll be able to hit the ground running and support the housekeeping team in providing a memorable service that our guests will remember. All applicants must be eligible to live and work in the UK. As part of the recruitment process, you will be asked to provide documented evidence of eligibility. Benefits: Heavily discounted Staff Room Rates at all Castlebridge properties for you and your friends and family, so everyone can enjoy a break away. Rates start from £50 per night, with breakfast included. 50% off your bill when you dine in one of our Restaurants or Bars. Fully funded Apprenticeship programme to develop your career without a reduction in your pay. Cycle to work scheme - save up to 40% on a wide range of bikes. Healthcare Cash Plans - dental, optical, medical and more available from just £1 per week. Referral schemes for referring your friends or family to join our team. Flexible shift patterns and contracts available to suit your lifestyle, we are 24/7 operation, meaning shift patterns to suit everyone. Monthly colleague recognition through our 5-Star Service rewards programme and monetary rewards for long service milestones. Use of Wagestream financial wellbeing platform, allowing you to access your pay as and when you need it. Employee Assistance Programme - free, confidential advice available 24/7 to you. An internal communications hub which acts as our very own social media platform, connecting you to your colleagues and the wider group in seconds.
NIGHT PORTER - Harrogate NIGHT PORTER Full Time 27,000 per annum plus monthly service charge, typically 2,400 annually 37.5 hours Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024. As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa, and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe. Key Responsibilities • Provide an exceptional guest experience from check-in to check out • Ensure the safety and security of guests and the hotel during the night by conducting regular walk abouts throughout the hotel, checking that doors are locked, fire doors are closed and that there are no health & safety hazards • Ensure a presence on the front desk throughout the night • Ensure guests requests are delivered with efficiency • Ensure that public areas are maintained clean, neat, and tidy • Liaise with the day team to ensure effective handovers • Provide overnight cover in absence of the reservations team • Be personally responsible for application of Health and Safety Hotel Policy • Work cohesively with the management team to achieve our shared goals • To ensure all comments are passed on to the Front Office and Assistant Front Office Manager with regards to any complaints, and ensure a manager speaks to the guests. • To maintain 90%+ scores in audits conducted by mystery guests and associated brands (AA, Relais & Chateaux, Pride of Britain). • To attend cross training & training courses as required. • To ensure that the agreed standard of personal presentation is adhered to at all times. Key Skills, Qualities & Experience • Friendly, courteous and helpful with excellent communication skills • Detail orientated and drives standards • Ability to meet deadlines and work under pressure • Hands on approach to work, always being productive and looking to improve • Enthusiastic about delivering great customer service to all our guests at Grantley Hall • Possess a positive attitude and a desire to learn • Motivated to go the extra mile for guests and colleagues • Full UK driving licence is required Benefits Grantley Hall offers a wide range of benefits and opportunities for all employees: A monthly service charge - typically £2,400 annually 31 days holiday increasing to 33 days with length of service Access to earnings before payday (Wagestream) Free parking Complimentary meals when on duty Discounted modern and spacious live-in accommodation Celebrating success! Company parties, winter award ceremonies and team events and incentives through the year. We also celebrate training achievements, birthdays, babies, marriages and so much more Team appreciation and wellbeing activities - Team member of the month awards, BBQ's, ice cream van, team massages, competitions & prizes, seasonal gifts, flu jabs Grantley Hall discounts - 50% off food and 20% off beverage, £100 B&B for employees (£150 B&B for friends and family), 20% off spa and gift shop products Access to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector. We support our employees do more with their money and help their wellbeing be providing access to a wide range of stand out well being support. Discounted hotel stays with Pride of Britain hotels Complimentary bespoke uniform and annual shoe allowance Free sight tests for those eligible Onsite Team Gym with professional induction Refer a Friend Scheme where you can earn up to £1000 24/7 Employee Assistance Support line and online portal supporting 'mind, money, move, munch' Grantley Academy to support your development Annual paid volunteering days
Sep 03, 2025
Full time
NIGHT PORTER - Harrogate NIGHT PORTER Full Time 27,000 per annum plus monthly service charge, typically 2,400 annually 37.5 hours Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024. As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa, and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe. Key Responsibilities • Provide an exceptional guest experience from check-in to check out • Ensure the safety and security of guests and the hotel during the night by conducting regular walk abouts throughout the hotel, checking that doors are locked, fire doors are closed and that there are no health & safety hazards • Ensure a presence on the front desk throughout the night • Ensure guests requests are delivered with efficiency • Ensure that public areas are maintained clean, neat, and tidy • Liaise with the day team to ensure effective handovers • Provide overnight cover in absence of the reservations team • Be personally responsible for application of Health and Safety Hotel Policy • Work cohesively with the management team to achieve our shared goals • To ensure all comments are passed on to the Front Office and Assistant Front Office Manager with regards to any complaints, and ensure a manager speaks to the guests. • To maintain 90%+ scores in audits conducted by mystery guests and associated brands (AA, Relais & Chateaux, Pride of Britain). • To attend cross training & training courses as required. • To ensure that the agreed standard of personal presentation is adhered to at all times. Key Skills, Qualities & Experience • Friendly, courteous and helpful with excellent communication skills • Detail orientated and drives standards • Ability to meet deadlines and work under pressure • Hands on approach to work, always being productive and looking to improve • Enthusiastic about delivering great customer service to all our guests at Grantley Hall • Possess a positive attitude and a desire to learn • Motivated to go the extra mile for guests and colleagues • Full UK driving licence is required Benefits Grantley Hall offers a wide range of benefits and opportunities for all employees: A monthly service charge - typically £2,400 annually 31 days holiday increasing to 33 days with length of service Access to earnings before payday (Wagestream) Free parking Complimentary meals when on duty Discounted modern and spacious live-in accommodation Celebrating success! Company parties, winter award ceremonies and team events and incentives through the year. We also celebrate training achievements, birthdays, babies, marriages and so much more Team appreciation and wellbeing activities - Team member of the month awards, BBQ's, ice cream van, team massages, competitions & prizes, seasonal gifts, flu jabs Grantley Hall discounts - 50% off food and 20% off beverage, £100 B&B for employees (£150 B&B for friends and family), 20% off spa and gift shop products Access to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector. We support our employees do more with their money and help their wellbeing be providing access to a wide range of stand out well being support. Discounted hotel stays with Pride of Britain hotels Complimentary bespoke uniform and annual shoe allowance Free sight tests for those eligible Onsite Team Gym with professional induction Refer a Friend Scheme where you can earn up to £1000 24/7 Employee Assistance Support line and online portal supporting 'mind, money, move, munch' Grantley Academy to support your development Annual paid volunteering days
Housekeeping Supervisor - Bath Housekeeping Supervisor 28600 per annum Hotel Indigo Bath, Bath Set in a beautiful honey coloured Georgian terrace is the boutique Hotel Indigo Bath. Grade one listed our building is steeped in history and sits in the peaceful street of South Parade, just steps away from the centre of Bath. Surrounded by culture Bath is famous for romance, literature and historic architecture; our boutique hotel is a great base to explore this wonderful city. Our 166 rooms have been perfectly designed with our guests and the city in mind. Modern and stylish they reflect the influences of the architects and novelists who made Bath famous for its story telling and passionate social scene. From the start of the guest experience until the moment they leave, they'll be embroiled in this fascinating neighbourhood. But Hotel Indigo Bath is more than just a Hotel; we're also the home of The Elder Restaurant, a sumptuous yet informal dining experience where our guests are taken on a journey of discovery by our knowledgeable and passionate team. We also offer a private dining suite and eight adjoining guestrooms feature to create the perfect stay for anyone visiting Bath. This could be your opportunity to work somewhere completely unique, somewhere where you can be yourself, talk about the stories of our wonderful neighbourhood and put your stamp on the ever-evolving brand that is Hotel Indigo. Are you out-going, full of energy and enthusiastic? A natural-born storyteller? Are you passionate about offering excellent customer service? Then our stunning boutique Hotel could be the place for you. The Role: We have an exciting opportunity for a Housekeeping Supervisor to join our team. Supporting the Housekeeping Manager you will help lead the housekeeping and laundry operation to ensure quality standards and KPI's are met. You will assist with stock control and inventory checks and be responsible for carrying out checks on the rooms which have been cleaned to ensure property standards have been met. You will be knowledgeable in the facilities the property offers to its guests. Working with the Management team you'll create a positive work environment for not only the Housekeeping department but all team members. Leading by example, you'll provide quality customer service while delivering a guest experience that is unique and brings the brand to life. You'll need to be hands on and passionate about leading a team to achieve success. The Ideal Candidate: We're looking for a Housekeeping Supervisor with previous experience in a similar role working within hotels, ideally in a similar sized property. You'll have excellent attention to detail and time management skills in order to juggle the changing priorities of each day. Having previously managed a diverse team you'll be able to hit the ground running and support the housekeeping team in providing a memorable service that our guests will remember. This is a well -suited role if you are looking to build on your current team management and leadership skills, supporting the Housekeeping Manager you'll bridge the gap between the Hotel Management and team members. All applicants must be eligible to live and work in the UK. As part of the recruitment process, you will be asked to provide documented evidence of eligibility. Benefits: Heavily discounted Staff Room Rates at all Castlebridge properties for you and your friends and family, so everyone can enjoy a break away. Rates start from £50 per night, with breakfast included. 50% off your bill when you dine in one of our Restaurants or Bars. Fully funded Apprenticeship programme to develop your career without a reduction in your pay. Cycle to work scheme - save up to 40% on a wide range of bikes. Healthcare Cash Plans - dental, optical, medical and more available from just £1 per week. Referral schemes for referring your friends or family to join our team. Flexible shift patterns and contracts available to suit your lifestyle, we are 24/7 operation, meaning shift patterns to suit everyone. Monthly colleague recognition through our 5-Star Service rewards programme and monetary rewards for long service milestones. Use of Wagestream financial wellbeing platform, allowing you to access your pay as and when you need it. Employee Assistance Programme - free, confidential advice available 24/7 to you. An internal communications hub which acts as our very own social media platform, connecting you to your colleagues and the wider group in seconds.
Sep 03, 2025
Full time
Housekeeping Supervisor - Bath Housekeeping Supervisor 28600 per annum Hotel Indigo Bath, Bath Set in a beautiful honey coloured Georgian terrace is the boutique Hotel Indigo Bath. Grade one listed our building is steeped in history and sits in the peaceful street of South Parade, just steps away from the centre of Bath. Surrounded by culture Bath is famous for romance, literature and historic architecture; our boutique hotel is a great base to explore this wonderful city. Our 166 rooms have been perfectly designed with our guests and the city in mind. Modern and stylish they reflect the influences of the architects and novelists who made Bath famous for its story telling and passionate social scene. From the start of the guest experience until the moment they leave, they'll be embroiled in this fascinating neighbourhood. But Hotel Indigo Bath is more than just a Hotel; we're also the home of The Elder Restaurant, a sumptuous yet informal dining experience where our guests are taken on a journey of discovery by our knowledgeable and passionate team. We also offer a private dining suite and eight adjoining guestrooms feature to create the perfect stay for anyone visiting Bath. This could be your opportunity to work somewhere completely unique, somewhere where you can be yourself, talk about the stories of our wonderful neighbourhood and put your stamp on the ever-evolving brand that is Hotel Indigo. Are you out-going, full of energy and enthusiastic? A natural-born storyteller? Are you passionate about offering excellent customer service? Then our stunning boutique Hotel could be the place for you. The Role: We have an exciting opportunity for a Housekeeping Supervisor to join our team. Supporting the Housekeeping Manager you will help lead the housekeeping and laundry operation to ensure quality standards and KPI's are met. You will assist with stock control and inventory checks and be responsible for carrying out checks on the rooms which have been cleaned to ensure property standards have been met. You will be knowledgeable in the facilities the property offers to its guests. Working with the Management team you'll create a positive work environment for not only the Housekeeping department but all team members. Leading by example, you'll provide quality customer service while delivering a guest experience that is unique and brings the brand to life. You'll need to be hands on and passionate about leading a team to achieve success. The Ideal Candidate: We're looking for a Housekeeping Supervisor with previous experience in a similar role working within hotels, ideally in a similar sized property. You'll have excellent attention to detail and time management skills in order to juggle the changing priorities of each day. Having previously managed a diverse team you'll be able to hit the ground running and support the housekeeping team in providing a memorable service that our guests will remember. This is a well -suited role if you are looking to build on your current team management and leadership skills, supporting the Housekeeping Manager you'll bridge the gap between the Hotel Management and team members. All applicants must be eligible to live and work in the UK. As part of the recruitment process, you will be asked to provide documented evidence of eligibility. Benefits: Heavily discounted Staff Room Rates at all Castlebridge properties for you and your friends and family, so everyone can enjoy a break away. Rates start from £50 per night, with breakfast included. 50% off your bill when you dine in one of our Restaurants or Bars. Fully funded Apprenticeship programme to develop your career without a reduction in your pay. Cycle to work scheme - save up to 40% on a wide range of bikes. Healthcare Cash Plans - dental, optical, medical and more available from just £1 per week. Referral schemes for referring your friends or family to join our team. Flexible shift patterns and contracts available to suit your lifestyle, we are 24/7 operation, meaning shift patterns to suit everyone. Monthly colleague recognition through our 5-Star Service rewards programme and monetary rewards for long service milestones. Use of Wagestream financial wellbeing platform, allowing you to access your pay as and when you need it. Employee Assistance Programme - free, confidential advice available 24/7 to you. An internal communications hub which acts as our very own social media platform, connecting you to your colleagues and the wider group in seconds.
HEAD HOUSEKEEPER - Harrogate HEAD HOUSEKEEPER Full Time Competitive rate of pay plus monthly service charge, typically 2,400 annually 45 hours Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024. As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa, and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe. We are looking for a Head Housekeeper to join the Grantley Hall team. The successful candidate will have full responsibility for cleanliness of the entire hotel, delivering a world-class product and ensuring that the Housekeeping department runs smoothly on a day to day basis at the highest possible standard. Key Responsibilities • Assume responsibility for creating an ongoing training programme for all members of the Housekeeping department • Provide new team members with the departmental induction and ensure training is delivered in a personalised manner setting the team member up for success • Take responsibility for the completion of rotas for Deputy/Assistant Managers, Supervisors, Room Attendants, Public Areas, Turndown and any other members of the department, ensuring the department is operating within budget at all times • Analyse variances between budget and rota forecast on a daily basis to ensure the department has optimal level of staffing each day • Supervise team members who are servicing bedrooms to ensure the highest standard is being delivered • Ensure team members are completing bedrooms within the set time frame as directed to ensure maximum efficiency • Oversee the completion of monthly stock take for linens and guest amenities, keeping paperwork up to date and records easily accessible • Oversee the lost property procedures, ensuring items are accurately logged and safely secured as well as overseeing the appropriate disposal of these items • Assume responsibility for the checking and maintaining of machinery and all other departmental equipment (including laundry equipment) for faults and report on any defects to the maintenance department, raising required works to any third part providers or contractors. • Ensure all members of the department are raising any hazards, product or building defects to the maintenance department immediately • Be aware of individual responsibilities under the Health & Safety Work Act and ensure safe working methods are always observed • Ensure that all COSHH sheets are up to date and evidence that all team members have read and understood them • Ensure that requests by HOD's and members of the Senior Management Team are completed promptly Key Skills, Qualities & Experience • Previous experience managing a large team is essential • Previous experience as a Head Housekeeper in a 5 star hotel is desirable • Hands on approach to work, always being productive and looking to improve • Motivated to go the extra mile for guests and colleagues • Previous experience working with Forbes and LQA brand standards is desirable • Have a flexible mindset and can readily adapt to shifting priorities and work seamlessly within a diverse team Benefits We offer a wide range of benefits and have excellent opportunities for career development and provide exceptional training programmes for all employees: Tips typically over £200 per month (£2,400 per year) Complimentary bespoke uniform and chef whites Complimentary meals whilst on duty Refer a Friend bonus - Earn up to £1000 Complimentary employee car parking Complimentary state of the art onsite gym - with personal trainer support 31 days annual leave (including bank holidays) increasing with service Professional development opportunities at all levels Reimbursement on work shoes, sight tests and professional memberships Modern and spacious discounted live in accommodation for eligible roles Access to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector. We support our employees do more with their money and help their wellbeing be providing access to a wide range of stand out well being support. We celebrate success. With an annual awards ceremony as well team events and incentives. Throughout the year we also celebrate training achievements, birthdays, marriages, new babies and length of service awards. Employee Assistance Programme helpline and online support, along with wellbeing champions onsite Team Member of the Month Awards Discount on Grantley Halls Restaurants, Spa products and Gift Shop Discounted stays at Grantley Hall, as well as other Pride of Britain Hotels Cycle to work scheme Access to Wagestream, allowing you to instantly access your wages Simplyhealth - Health cash plan
Sep 03, 2025
Full time
HEAD HOUSEKEEPER - Harrogate HEAD HOUSEKEEPER Full Time Competitive rate of pay plus monthly service charge, typically 2,400 annually 45 hours Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024. As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa, and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe. We are looking for a Head Housekeeper to join the Grantley Hall team. The successful candidate will have full responsibility for cleanliness of the entire hotel, delivering a world-class product and ensuring that the Housekeeping department runs smoothly on a day to day basis at the highest possible standard. Key Responsibilities • Assume responsibility for creating an ongoing training programme for all members of the Housekeeping department • Provide new team members with the departmental induction and ensure training is delivered in a personalised manner setting the team member up for success • Take responsibility for the completion of rotas for Deputy/Assistant Managers, Supervisors, Room Attendants, Public Areas, Turndown and any other members of the department, ensuring the department is operating within budget at all times • Analyse variances between budget and rota forecast on a daily basis to ensure the department has optimal level of staffing each day • Supervise team members who are servicing bedrooms to ensure the highest standard is being delivered • Ensure team members are completing bedrooms within the set time frame as directed to ensure maximum efficiency • Oversee the completion of monthly stock take for linens and guest amenities, keeping paperwork up to date and records easily accessible • Oversee the lost property procedures, ensuring items are accurately logged and safely secured as well as overseeing the appropriate disposal of these items • Assume responsibility for the checking and maintaining of machinery and all other departmental equipment (including laundry equipment) for faults and report on any defects to the maintenance department, raising required works to any third part providers or contractors. • Ensure all members of the department are raising any hazards, product or building defects to the maintenance department immediately • Be aware of individual responsibilities under the Health & Safety Work Act and ensure safe working methods are always observed • Ensure that all COSHH sheets are up to date and evidence that all team members have read and understood them • Ensure that requests by HOD's and members of the Senior Management Team are completed promptly Key Skills, Qualities & Experience • Previous experience managing a large team is essential • Previous experience as a Head Housekeeper in a 5 star hotel is desirable • Hands on approach to work, always being productive and looking to improve • Motivated to go the extra mile for guests and colleagues • Previous experience working with Forbes and LQA brand standards is desirable • Have a flexible mindset and can readily adapt to shifting priorities and work seamlessly within a diverse team Benefits We offer a wide range of benefits and have excellent opportunities for career development and provide exceptional training programmes for all employees: Tips typically over £200 per month (£2,400 per year) Complimentary bespoke uniform and chef whites Complimentary meals whilst on duty Refer a Friend bonus - Earn up to £1000 Complimentary employee car parking Complimentary state of the art onsite gym - with personal trainer support 31 days annual leave (including bank holidays) increasing with service Professional development opportunities at all levels Reimbursement on work shoes, sight tests and professional memberships Modern and spacious discounted live in accommodation for eligible roles Access to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector. We support our employees do more with their money and help their wellbeing be providing access to a wide range of stand out well being support. We celebrate success. With an annual awards ceremony as well team events and incentives. Throughout the year we also celebrate training achievements, birthdays, marriages, new babies and length of service awards. Employee Assistance Programme helpline and online support, along with wellbeing champions onsite Team Member of the Month Awards Discount on Grantley Halls Restaurants, Spa products and Gift Shop Discounted stays at Grantley Hall, as well as other Pride of Britain Hotels Cycle to work scheme Access to Wagestream, allowing you to instantly access your wages Simplyhealth - Health cash plan
ASSISTANT GARDENER - Harrogate ASSISTANT GARDENER Various Hours 23,995 per annum plus monthly service charge, typically 2,400 annually Various Hours Available Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024. As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa, and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe. Key Responsibilities • Carry out all necessary tasks as instructed by the Estates manager • Ensure the highest levels of presentation of the Hotel are always kept • Uphold the team SOP's given to you • Ensure daily health and safety checks are carried out in accordance with the company's health and safety policy • Participate willingly in organised training sessions within the hotel and own department • General gardening duties, weeding, mulching and pruning plants and scrubs on the estate • Cutting and maintaining lawns and grass to a variety of finishes, using a variety of machines • Leaf-clearing and litter picking including empty bins Key Skills, Qualities & Experience • Hands on approach to work, always being productive and looking to improve • Passionate about horticulture • Detail orientated and drives standards • Possess a positive attitude and a desire to learn • Ability to meet deadlines and work underpressure Benefits Grantley Hall offers a wide range of benefits and opportunities for all employees: A monthly service charge - typically £2,400 annually 31 days holiday increasing to 33 days with length of service Access to earnings before payday (Wagestream) Free parking Complimentary meals when on duty Discounted modern and spacious live-in accommodation Celebrating success! Company parties, winter award ceremonies and team events and incentives through the year. We also celebrate training achievements, birthdays, babies, marriages and so much more Team appreciation and wellbeing activities - Team member of the month awards, BBQ's, ice cream van, team massages, competitions & prizes, seasonal gifts, flu jabs Grantley Hall discounts - 50% off food and 20% off beverage, £100 B&B for employees (£150 B&B for friends and family), 20% off spa and gift shop products Access to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector. We support our employees do more with their money and help their wellbeing be providing access to a wide range of stand out well being support. Discounted hotel stays with Pride of Britain hotels Complimentary bespoke uniform and annual shoe allowance Free sight tests for those eligible Onsite Team Gym with professional induction Refer a Friend Scheme where you can earn up to £1000 24/7 Employee Assistance Support line and online portal supporting 'mind, money, move, munch' Grantley Academy to support your development Annual paid volunteering days
Sep 03, 2025
Full time
ASSISTANT GARDENER - Harrogate ASSISTANT GARDENER Various Hours 23,995 per annum plus monthly service charge, typically 2,400 annually Various Hours Available Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024. As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa, and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe. Key Responsibilities • Carry out all necessary tasks as instructed by the Estates manager • Ensure the highest levels of presentation of the Hotel are always kept • Uphold the team SOP's given to you • Ensure daily health and safety checks are carried out in accordance with the company's health and safety policy • Participate willingly in organised training sessions within the hotel and own department • General gardening duties, weeding, mulching and pruning plants and scrubs on the estate • Cutting and maintaining lawns and grass to a variety of finishes, using a variety of machines • Leaf-clearing and litter picking including empty bins Key Skills, Qualities & Experience • Hands on approach to work, always being productive and looking to improve • Passionate about horticulture • Detail orientated and drives standards • Possess a positive attitude and a desire to learn • Ability to meet deadlines and work underpressure Benefits Grantley Hall offers a wide range of benefits and opportunities for all employees: A monthly service charge - typically £2,400 annually 31 days holiday increasing to 33 days with length of service Access to earnings before payday (Wagestream) Free parking Complimentary meals when on duty Discounted modern and spacious live-in accommodation Celebrating success! Company parties, winter award ceremonies and team events and incentives through the year. We also celebrate training achievements, birthdays, babies, marriages and so much more Team appreciation and wellbeing activities - Team member of the month awards, BBQ's, ice cream van, team massages, competitions & prizes, seasonal gifts, flu jabs Grantley Hall discounts - 50% off food and 20% off beverage, £100 B&B for employees (£150 B&B for friends and family), 20% off spa and gift shop products Access to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector. We support our employees do more with their money and help their wellbeing be providing access to a wide range of stand out well being support. Discounted hotel stays with Pride of Britain hotels Complimentary bespoke uniform and annual shoe allowance Free sight tests for those eligible Onsite Team Gym with professional induction Refer a Friend Scheme where you can earn up to £1000 24/7 Employee Assistance Support line and online portal supporting 'mind, money, move, munch' Grantley Academy to support your development Annual paid volunteering days
ASSISTANT HEAD PORTER - Harrogate ASSISTANT HEAD PORTER Full Time 26,000 per annum plus monthly service charge, typically 2,400 per annum 37.5 hours Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024. As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa, and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe. Key Responsibilities • To manage a small team over a seven day week operation in a 5 environment, assisting the head porter with the running of the team. • To ensure every guest or visitor receives a 5 arrival and welcome to Grantley Hall at both the Gate House & the front door as per the standard operating procedures. • To have a genuine passion and enthusiasm for Yorkshire and the area local to Grantley Hall, as well as providing a 5 experience to all guests and visitors • To clearly communicate and liaise with the Hotel Porter and Reception teams to inform them of when guests or visitors are arriving. • To be present in the Reception area throughout the day, overseeing the Hotel Porter operation, ensuring that guests are looked after, that vehicles are valet parked and that luggage is taken to and retrieved from bedrooms in a timely manner • To ensure that all team members on duty are assigned roles ensuring all key areas of the operation are covered on a day-to-day basis • Assisting the Head Porter in preparing rotas in a timely manner for review by the Front Office Manager/Assistant Front Office Manager, ensuring the demands of the business are accommodated for. • To provide training for the team and to assist in team reviews/appraisals and PDPs. • To follow shift procedures and duties as set out by the Front Office Manager and to assist in the reviewing and implementing of SOPs • To ensure all equipment functions correctly and report faults immediately • To attend training courses and meetings as required. • To be flexible in one's duty and to carry out additional tasks when requested and when the business demands. To complete any projects assigned by Senior Management • To ensure the company's Health & Safety policy and Fire procedures are adhered to at all times, making staff aware of their responsibilities • Any other duties, deemed necessary. • To know and live Grantley Hall's values every day without compromise. Key Skills, Qualities & Experience • Experience in a similar position in a luxury environment (Concierge/Hosting roles) is required • Excellent verbal and written communication skills • Computer literate, however training will also be given on this • Excellent customer service skills with the ability to communicate at all levels • Well presented, adhering to Grantley Hall's grooming standards at all times • Full clean driving licence and over the age of 25 is required for our insurance policies do drive company cars offsite. • Use of own initiative with willingness to go above and beyond in supporting the wider Grantley Hall team Benefits Grantley Hall offers a wide range of benefits and opportunities for all employees: A monthly service charge - typically £2,400 annually 31 days holiday increasing to 33 days with length of service Access to earnings before payday (Wagestream) Free parking Complimentary meals when on duty Discounted modern and spacious live-in accommodation Celebrating success! Company parties, winter award ceremonies and team events and incentives through the year. We also celebrate training achievements, birthdays, babies, marriages and so much more Team appreciation and wellbeing activities - Team member of the month awards, BBQ's, ice cream van, team massages, competitions & prizes, seasonal gifts, flu jabs Grantley Hall discounts - 50% off food and 20% off beverage, £100 B&B for employees (£150 B&B for friends and family), 20% off spa and gift shop products Access to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector. We support our employees do more with their money and help their wellbeing be providing access to a wide range of stand out well being support. Discounted hotel stays with Pride of Britain hotels Complimentary bespoke uniform and annual shoe allowance Free sight tests for those eligible Onsite Team Gym with professional induction Refer a Friend Scheme where you can earn up to £1000 24/7 Employee Assistance Support line and online portal supporting 'mind, money, move, munch' Grantley Academy to support your development Annual paid volunteering days
Sep 03, 2025
Full time
ASSISTANT HEAD PORTER - Harrogate ASSISTANT HEAD PORTER Full Time 26,000 per annum plus monthly service charge, typically 2,400 per annum 37.5 hours Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024. As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa, and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe. Key Responsibilities • To manage a small team over a seven day week operation in a 5 environment, assisting the head porter with the running of the team. • To ensure every guest or visitor receives a 5 arrival and welcome to Grantley Hall at both the Gate House & the front door as per the standard operating procedures. • To have a genuine passion and enthusiasm for Yorkshire and the area local to Grantley Hall, as well as providing a 5 experience to all guests and visitors • To clearly communicate and liaise with the Hotel Porter and Reception teams to inform them of when guests or visitors are arriving. • To be present in the Reception area throughout the day, overseeing the Hotel Porter operation, ensuring that guests are looked after, that vehicles are valet parked and that luggage is taken to and retrieved from bedrooms in a timely manner • To ensure that all team members on duty are assigned roles ensuring all key areas of the operation are covered on a day-to-day basis • Assisting the Head Porter in preparing rotas in a timely manner for review by the Front Office Manager/Assistant Front Office Manager, ensuring the demands of the business are accommodated for. • To provide training for the team and to assist in team reviews/appraisals and PDPs. • To follow shift procedures and duties as set out by the Front Office Manager and to assist in the reviewing and implementing of SOPs • To ensure all equipment functions correctly and report faults immediately • To attend training courses and meetings as required. • To be flexible in one's duty and to carry out additional tasks when requested and when the business demands. To complete any projects assigned by Senior Management • To ensure the company's Health & Safety policy and Fire procedures are adhered to at all times, making staff aware of their responsibilities • Any other duties, deemed necessary. • To know and live Grantley Hall's values every day without compromise. Key Skills, Qualities & Experience • Experience in a similar position in a luxury environment (Concierge/Hosting roles) is required • Excellent verbal and written communication skills • Computer literate, however training will also be given on this • Excellent customer service skills with the ability to communicate at all levels • Well presented, adhering to Grantley Hall's grooming standards at all times • Full clean driving licence and over the age of 25 is required for our insurance policies do drive company cars offsite. • Use of own initiative with willingness to go above and beyond in supporting the wider Grantley Hall team Benefits Grantley Hall offers a wide range of benefits and opportunities for all employees: A monthly service charge - typically £2,400 annually 31 days holiday increasing to 33 days with length of service Access to earnings before payday (Wagestream) Free parking Complimentary meals when on duty Discounted modern and spacious live-in accommodation Celebrating success! Company parties, winter award ceremonies and team events and incentives through the year. We also celebrate training achievements, birthdays, babies, marriages and so much more Team appreciation and wellbeing activities - Team member of the month awards, BBQ's, ice cream van, team massages, competitions & prizes, seasonal gifts, flu jabs Grantley Hall discounts - 50% off food and 20% off beverage, £100 B&B for employees (£150 B&B for friends and family), 20% off spa and gift shop products Access to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector. We support our employees do more with their money and help their wellbeing be providing access to a wide range of stand out well being support. Discounted hotel stays with Pride of Britain hotels Complimentary bespoke uniform and annual shoe allowance Free sight tests for those eligible Onsite Team Gym with professional induction Refer a Friend Scheme where you can earn up to £1000 24/7 Employee Assistance Support line and online portal supporting 'mind, money, move, munch' Grantley Academy to support your development Annual paid volunteering days
ASSISTANT FRONT OFFICE MANAGER - Harrogate ASSISTANT FRONT OFFICE MANAGER Full Time 33,500 plus monthly service charge, typically 2,400 annually 37.5 hours Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024. As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa, and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe. Key Responsibilities • Liaise with all departments efficiently including Housekeeping, Reservations and Food & Beverage • Maintain good working relationships with colleagues and all other departments • Be the point of contact for all guests, ensuring that their expectations are exceeded prior to, during and after their stay, taking ownership of any guests' issues that may occur • Carry out Reception and Night Porter shifts when required to and assist during peak periods • Provide training for the team and to assist in team reviews/appraisals and PDPs • Assist with recruitment shortlisting and interviews, as well as preparing paperwork and liaising with candidates prior to their start date • To oversee and manage any outstanding charges on the guests ledger and to ensure they are settled promptly • Awareness of the Standard Operating Procedures and to assist Department management in the development, implementation and review of these. Key Skills, Qualities & Experience • Use of own initiative with willingness to go above and beyond in supporting the wider Grantley Hall team • Friendly, courteous and helpful with the ability to communicate at all levels with guests and colleagues • The ability to demonstrate a strong customer service ethos and the ability to deliver consistently high levels of service delivery • Computer literate, previous experience in using PMS is essential, Opera V5 or Cloud is desirable. Excellent verbal and written communication skills • A high level of confidentiality • Full, clean driving licence due to our insurance policies is desirable • Ability to meet deadlines and work under pressure • Use of own initiative with willingness to go above and beyond in supporting the wider Grantley Hall team • Detail orientated and drives standards • Confident, self-motivated and present a professional persona in all circumstances • Hands on approach to work, always being productive and looking to improve • Well presented, adhering to Grantley Hall's grooming standards at all times • Experience of managing a large team within the hospitality industry • To have a genuine passion and enthusiasm for Yorkshire and the area local to Grantley Hall, as well as providing a 5 experience to all guests and visitors Benefits We offer a wide range of benefits and have excellent opportunities for career development and provide exceptional training programmes for all employees: Tips typically over £200 per month (£2,400 per year) Complimentary bespoke uniform and chef whites Complimentary meals whilst on duty Refer a Friend bonus - Earn up to £1000 Complimentary employee car parking Complimentary state of the art onsite gym - with personal trainer support 31 days annual leave (including bank holidays) increasing with service Professional development opportunities at all levels Reimbursement on work shoes, sight tests and professional memberships Modern and spacious discounted live in accommodation for eligible roles Access to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector. We support our employees do more with their money and help their wellbeing be providing access to a wide range of stand out well being support. We celebrate success. With an annual awards ceremony as well team events and incentives. Throughout the year we also celebrate training achievements, birthdays, marriages, new babies and length of service awards. Employee Assistance Programme helpline and online support, along with wellbeing champions onsite Team Member of the Month Awards Discount on Grantley Halls Restaurants, Spa products and Gift Shop Discounted stays at Grantley Hall, as well as other Pride of Britain Hotels Cycle to work scheme Access to Wagestream, allowing you to instantly access your wages Simplyhealth - Health cash plan
Sep 03, 2025
Full time
ASSISTANT FRONT OFFICE MANAGER - Harrogate ASSISTANT FRONT OFFICE MANAGER Full Time 33,500 plus monthly service charge, typically 2,400 annually 37.5 hours Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024. As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa, and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe. Key Responsibilities • Liaise with all departments efficiently including Housekeeping, Reservations and Food & Beverage • Maintain good working relationships with colleagues and all other departments • Be the point of contact for all guests, ensuring that their expectations are exceeded prior to, during and after their stay, taking ownership of any guests' issues that may occur • Carry out Reception and Night Porter shifts when required to and assist during peak periods • Provide training for the team and to assist in team reviews/appraisals and PDPs • Assist with recruitment shortlisting and interviews, as well as preparing paperwork and liaising with candidates prior to their start date • To oversee and manage any outstanding charges on the guests ledger and to ensure they are settled promptly • Awareness of the Standard Operating Procedures and to assist Department management in the development, implementation and review of these. Key Skills, Qualities & Experience • Use of own initiative with willingness to go above and beyond in supporting the wider Grantley Hall team • Friendly, courteous and helpful with the ability to communicate at all levels with guests and colleagues • The ability to demonstrate a strong customer service ethos and the ability to deliver consistently high levels of service delivery • Computer literate, previous experience in using PMS is essential, Opera V5 or Cloud is desirable. Excellent verbal and written communication skills • A high level of confidentiality • Full, clean driving licence due to our insurance policies is desirable • Ability to meet deadlines and work under pressure • Use of own initiative with willingness to go above and beyond in supporting the wider Grantley Hall team • Detail orientated and drives standards • Confident, self-motivated and present a professional persona in all circumstances • Hands on approach to work, always being productive and looking to improve • Well presented, adhering to Grantley Hall's grooming standards at all times • Experience of managing a large team within the hospitality industry • To have a genuine passion and enthusiasm for Yorkshire and the area local to Grantley Hall, as well as providing a 5 experience to all guests and visitors Benefits We offer a wide range of benefits and have excellent opportunities for career development and provide exceptional training programmes for all employees: Tips typically over £200 per month (£2,400 per year) Complimentary bespoke uniform and chef whites Complimentary meals whilst on duty Refer a Friend bonus - Earn up to £1000 Complimentary employee car parking Complimentary state of the art onsite gym - with personal trainer support 31 days annual leave (including bank holidays) increasing with service Professional development opportunities at all levels Reimbursement on work shoes, sight tests and professional memberships Modern and spacious discounted live in accommodation for eligible roles Access to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector. We support our employees do more with their money and help their wellbeing be providing access to a wide range of stand out well being support. We celebrate success. With an annual awards ceremony as well team events and incentives. Throughout the year we also celebrate training achievements, birthdays, marriages, new babies and length of service awards. Employee Assistance Programme helpline and online support, along with wellbeing champions onsite Team Member of the Month Awards Discount on Grantley Halls Restaurants, Spa products and Gift Shop Discounted stays at Grantley Hall, as well as other Pride of Britain Hotels Cycle to work scheme Access to Wagestream, allowing you to instantly access your wages Simplyhealth - Health cash plan
The Role of a Night Manager Leading from the front, the Night Manager is a critical role for the hotel where you will manage the smooth-running of the night-time operation to ensure all our guests have a unique and enjoyable experience. Our guests will be your priority, you will be a strong communicator, with a great eye for detail and organisation skills. You will be responsible and trustworthy. You will have fun with our guests and enjoy being part of the front office team. Successful candidates will have previous hotel experience working in a senior front office role with sound knowledge of Opera. The Glasshouse Autograph Collection, is a luxurious boutique hotel nestled in the heart of Edinburgh. This 77-bedroom property seamlessly blends historic charm with modern elegance. Originally founded as Lady Glenorchy's Church in 1846, the building's stunning gothic façade has been preserved, adding a unique historical touch to the hotel's contemporary design . Our Culture At The Glasshouse, we pride ourselves on delivering exceptional service with a warm Scottish welcome. Our team is dedicated to creating memorable experiences for our guests, whether they're enjoying a dram from our extensive whisky collection in The Snug or taking in the breathtaking views from our rooftop garden. We value authenticity, attention to detail, and a passion for hospitality. Our culture is built on teamwork, respect, and a commitment to excellence. Join Our Team and Enjoy These Amazing Benefits! Service Charge: Benefit from a share of the service charge, boosting your earnings. Incentive Payments: Earn additional payments for exceptional service, recognizing your outstanding contributions. Referral Bonus : Earn a £500 referral fee when you recommend someone to work with us. Generous Holiday Allowance increase with length of service : Start with 5.6 weeks, increasing by one week with 5 years' service (including bank holidays). Recognition Programs : We celebrate positive contributions that align with our company values. Career Investment : Grow with our Hospitality Apprentice programs and progression plans. Learning and Development : Access our Digital Learning platform and various courses to enhance your knowledge and skills. Financial Wellbeing : Enjoy lifestyle savings and discounts from over 1,200 retailers. Health and Wellbeing : Benefit from our interactive health and wellbeing platform and Employee Assistance Program. Healthcare Package : Take advantage of our Health Care cash plan benefits, including 24-hour access to a GP. Future Planning : Secure your future with our Pension scheme. Enjoy discounted room nights worldwide : through Marriott's Explorer program for yourself, family and friends Exclusive YTL Perks : Receive complimentary passes to the Thermae Bath Spa. About YTL Hotels YTL Hotels is a renowned hospitality brand committed to creating unique and memorable experiences for guests around the world. With a diverse portfolio of luxury hotels, resorts, and bespoke properties, YTL Hotels offers unparalleled service and exceptional accommodations. Our Philosophy At YTL Hotels, our brand promise of "Treasured Places, Treasured Moments" reflects our dedication to providing guests with unforgettable experiences. We believe in transcending traditional notions of luxury by focusing on creating meaningful and enriching journeys for our guests. Join us and be part of a team that values your growth, wellbeing, and contributions. Apply today and start enjoying these fantastic benefits! Only those eligible to work in the UK will be considered for the above position.
Sep 03, 2025
Full time
The Role of a Night Manager Leading from the front, the Night Manager is a critical role for the hotel where you will manage the smooth-running of the night-time operation to ensure all our guests have a unique and enjoyable experience. Our guests will be your priority, you will be a strong communicator, with a great eye for detail and organisation skills. You will be responsible and trustworthy. You will have fun with our guests and enjoy being part of the front office team. Successful candidates will have previous hotel experience working in a senior front office role with sound knowledge of Opera. The Glasshouse Autograph Collection, is a luxurious boutique hotel nestled in the heart of Edinburgh. This 77-bedroom property seamlessly blends historic charm with modern elegance. Originally founded as Lady Glenorchy's Church in 1846, the building's stunning gothic façade has been preserved, adding a unique historical touch to the hotel's contemporary design . Our Culture At The Glasshouse, we pride ourselves on delivering exceptional service with a warm Scottish welcome. Our team is dedicated to creating memorable experiences for our guests, whether they're enjoying a dram from our extensive whisky collection in The Snug or taking in the breathtaking views from our rooftop garden. We value authenticity, attention to detail, and a passion for hospitality. Our culture is built on teamwork, respect, and a commitment to excellence. Join Our Team and Enjoy These Amazing Benefits! Service Charge: Benefit from a share of the service charge, boosting your earnings. Incentive Payments: Earn additional payments for exceptional service, recognizing your outstanding contributions. Referral Bonus : Earn a £500 referral fee when you recommend someone to work with us. Generous Holiday Allowance increase with length of service : Start with 5.6 weeks, increasing by one week with 5 years' service (including bank holidays). Recognition Programs : We celebrate positive contributions that align with our company values. Career Investment : Grow with our Hospitality Apprentice programs and progression plans. Learning and Development : Access our Digital Learning platform and various courses to enhance your knowledge and skills. Financial Wellbeing : Enjoy lifestyle savings and discounts from over 1,200 retailers. Health and Wellbeing : Benefit from our interactive health and wellbeing platform and Employee Assistance Program. Healthcare Package : Take advantage of our Health Care cash plan benefits, including 24-hour access to a GP. Future Planning : Secure your future with our Pension scheme. Enjoy discounted room nights worldwide : through Marriott's Explorer program for yourself, family and friends Exclusive YTL Perks : Receive complimentary passes to the Thermae Bath Spa. About YTL Hotels YTL Hotels is a renowned hospitality brand committed to creating unique and memorable experiences for guests around the world. With a diverse portfolio of luxury hotels, resorts, and bespoke properties, YTL Hotels offers unparalleled service and exceptional accommodations. Our Philosophy At YTL Hotels, our brand promise of "Treasured Places, Treasured Moments" reflects our dedication to providing guests with unforgettable experiences. We believe in transcending traditional notions of luxury by focusing on creating meaningful and enriching journeys for our guests. Join us and be part of a team that values your growth, wellbeing, and contributions. Apply today and start enjoying these fantastic benefits! Only those eligible to work in the UK will be considered for the above position.
Sous Chef - Bristol Sous Chef Bristol Harbour Hotel & Spa 45 Hours a week Up to 16 per hour Plus Tips The role We have a superb opportunity for a Sous Chef to join the team who is experienced in working in a high volume restaurant serving fresh quality food. Experience of pastry is desirable. You will need to have a minimum of two years' experience of working at Junior Sous/Chef de Partie level and be capable of running the kitchen in the Head Chef's absence. Proficiency in achieving FCOS targets and familiarity with current food hygiene legislation including kitchen risk assessments is essential. Who we are Bristol Harbour Hotel is a elegant 19th-century property with an inspirational fa ade sits loud and proud in the middle of Bristol's historic Corn Street, occupying the city's former Lloyds and Midland Bank locations. We have 42 bedrooms, and a relaxing subterranean HarSPA hidden in the former vault, Harbour Kitchen Restaurant, Along with our speakeasy-inspired Gold Bar, where we serve the city's finest cocktails, housed in the former bank manager's office. We are one of Bristol's most exceptional meeting and event venues, The hotel features three impressive, flexible rooms for any meeting, conference or event up to 400 attendees. What's in it for you Discounts Discounted room rates for all Crew, across all Harbour Hotels Enjoy 25% discount on food and drink in our 17 buzzy bars and destination restaurants Treat yourself with 25% discount on HarSPA and Temple Spa treatments, across our 11 spas Health & wellbeing Mental health and wellbeing support, for you and your immediate family 24/7 GP services, for you and your immediate family Bespoke nutrition & fitness advice for all Crew Online health checks Group Life Cover Reward & recognition Group and hotel based incentive schemes Opportunity to attend our annual black tie Harbour Heroes awards Development Excellent progression opportunities within Harbour Hotels Individual and bespoke career and progression pathways Unique on-the-job training and development with an opportunity for internal promotions within the group The usual bits Meals included whilst on duty Competitive salary across all roles Sophisticated & unique uniforms designed for Harbour Hotels If you feel you have the skills and ambition we are looking for to join Harbour Hotels, then please apply with a full and up to date CV below. Please note only those eligible to work in the UK or have a valid UK work permit/visa will be considered for this vacancy. We look forward to hearing from you!
Sep 03, 2025
Full time
Sous Chef - Bristol Sous Chef Bristol Harbour Hotel & Spa 45 Hours a week Up to 16 per hour Plus Tips The role We have a superb opportunity for a Sous Chef to join the team who is experienced in working in a high volume restaurant serving fresh quality food. Experience of pastry is desirable. You will need to have a minimum of two years' experience of working at Junior Sous/Chef de Partie level and be capable of running the kitchen in the Head Chef's absence. Proficiency in achieving FCOS targets and familiarity with current food hygiene legislation including kitchen risk assessments is essential. Who we are Bristol Harbour Hotel is a elegant 19th-century property with an inspirational fa ade sits loud and proud in the middle of Bristol's historic Corn Street, occupying the city's former Lloyds and Midland Bank locations. We have 42 bedrooms, and a relaxing subterranean HarSPA hidden in the former vault, Harbour Kitchen Restaurant, Along with our speakeasy-inspired Gold Bar, where we serve the city's finest cocktails, housed in the former bank manager's office. We are one of Bristol's most exceptional meeting and event venues, The hotel features three impressive, flexible rooms for any meeting, conference or event up to 400 attendees. What's in it for you Discounts Discounted room rates for all Crew, across all Harbour Hotels Enjoy 25% discount on food and drink in our 17 buzzy bars and destination restaurants Treat yourself with 25% discount on HarSPA and Temple Spa treatments, across our 11 spas Health & wellbeing Mental health and wellbeing support, for you and your immediate family 24/7 GP services, for you and your immediate family Bespoke nutrition & fitness advice for all Crew Online health checks Group Life Cover Reward & recognition Group and hotel based incentive schemes Opportunity to attend our annual black tie Harbour Heroes awards Development Excellent progression opportunities within Harbour Hotels Individual and bespoke career and progression pathways Unique on-the-job training and development with an opportunity for internal promotions within the group The usual bits Meals included whilst on duty Competitive salary across all roles Sophisticated & unique uniforms designed for Harbour Hotels If you feel you have the skills and ambition we are looking for to join Harbour Hotels, then please apply with a full and up to date CV below. Please note only those eligible to work in the UK or have a valid UK work permit/visa will be considered for this vacancy. We look forward to hearing from you!
House Manager - Leatherhead HOUSE MANAGER Be the Heart of the Guest Experience at Beaverbrook At Beaverbrook, we don't just welcome guests - we create extraordinary, lasting memories in a setting of English elegance and charm. We are seeking a charismatic and emotionally intelligent House Manager to lead our dynamic team and shape unforgettable guest experiences across our beautiful estate. The Role As House Manager, you will be the ever-present host of Beaverbrook - visible, approachable, and deeply engaged with guests and Members alike. You'll lead a dynamic team inspiring them to deliver service that is warm, personalised, and always one step ahead. Key Responsibilities: Personally welcome and connect with guests, Members, and VIPs throughout their stay. Oversee the guest journey from pre-arrival through to departure. Lead from the floor-spending at least 70% of your time in guest-facing areas. Create bespoke guest itineraries. Curate VIP amenities. Drive service excellence in line with LQA standards. Enhance the atmosphere of the estate by ensuring lighting, music, d cor, employee grooming and seasonal set ups are adhered to. Mentor and develop your team, setting the tone for service and professionalism. Direct reports include Reception Manager, Guest Relations Manager, Night Manager, Activities Coordinator and Duty Managers. Support Estate site visits in conjunction with the Sales Team - leading show rounds, as required. Strong knowledge of Opera Cloud, Fourth, Flow, and other hotel systems. A Front Office expert with a high level of knowledge of Housekeeping, Reservations and understanding of Events and F&B operations. Collaborate across departments to ensure seamless service. Deputise for the Rooms Division Manager in their absence. Take a key role in health, safety, and wellbeing within the department. Develop our programme of onsite and offsite activities. About You: A minimum of 5 years' experience in 5-star hotel management, ideally within a landmark London property or luxury country house hotel. Proven track record in guest-facing leadership roles across Rooms Division functions. Expert in luxury service standards (LQA/Forbes) with an innate understanding of our target demographic. Highly emotionally intelligent, impeccably groomed, and detail oriented. Confident communicator and inspirational team leader. Familiarity with luxury travel programs (e.g. Amex Fine Hotels & Resorts, Leading Hotels of the World) is a plus. A hospitality degree or equivalent is preferable. A full clean driving license is essential. Salary: Up to £55,000 per annum, plus tronc and management bonus scheme Why Join Beaverbrook? This is your opportunity to make a real impact in a guest-centric, forward-thinking environment where your ideas and leadership will help shape the future of one of the UK's most unique luxury destinations. Benefits In addition to a competitive reward, we are committed to investing heavily in your development and helping you grow a long-term career with Beaverbrook. As a member of our team, you can expect to receive: Competitive salary Discounts on retail, gym memberships, cinema tickets and many more with Hospitality Rewards App Personal development support Wide range of recognised qualifications and development opportunities Discounted rates on Food & Beverage 28 days annual leave(including Bank Holidays), rising by 1 day each year for 5 years Pension Life Insurance Sick Pay Long Service Awards Earn a thank you bonus through our recommend a friend scheme Cycle to work scheme Uniforms Free parking And other local benefits Ready to lead with charm and purpose? Apply now and become a part of the Beaverbrook story.
Sep 03, 2025
Full time
House Manager - Leatherhead HOUSE MANAGER Be the Heart of the Guest Experience at Beaverbrook At Beaverbrook, we don't just welcome guests - we create extraordinary, lasting memories in a setting of English elegance and charm. We are seeking a charismatic and emotionally intelligent House Manager to lead our dynamic team and shape unforgettable guest experiences across our beautiful estate. The Role As House Manager, you will be the ever-present host of Beaverbrook - visible, approachable, and deeply engaged with guests and Members alike. You'll lead a dynamic team inspiring them to deliver service that is warm, personalised, and always one step ahead. Key Responsibilities: Personally welcome and connect with guests, Members, and VIPs throughout their stay. Oversee the guest journey from pre-arrival through to departure. Lead from the floor-spending at least 70% of your time in guest-facing areas. Create bespoke guest itineraries. Curate VIP amenities. Drive service excellence in line with LQA standards. Enhance the atmosphere of the estate by ensuring lighting, music, d cor, employee grooming and seasonal set ups are adhered to. Mentor and develop your team, setting the tone for service and professionalism. Direct reports include Reception Manager, Guest Relations Manager, Night Manager, Activities Coordinator and Duty Managers. Support Estate site visits in conjunction with the Sales Team - leading show rounds, as required. Strong knowledge of Opera Cloud, Fourth, Flow, and other hotel systems. A Front Office expert with a high level of knowledge of Housekeeping, Reservations and understanding of Events and F&B operations. Collaborate across departments to ensure seamless service. Deputise for the Rooms Division Manager in their absence. Take a key role in health, safety, and wellbeing within the department. Develop our programme of onsite and offsite activities. About You: A minimum of 5 years' experience in 5-star hotel management, ideally within a landmark London property or luxury country house hotel. Proven track record in guest-facing leadership roles across Rooms Division functions. Expert in luxury service standards (LQA/Forbes) with an innate understanding of our target demographic. Highly emotionally intelligent, impeccably groomed, and detail oriented. Confident communicator and inspirational team leader. Familiarity with luxury travel programs (e.g. Amex Fine Hotels & Resorts, Leading Hotels of the World) is a plus. A hospitality degree or equivalent is preferable. A full clean driving license is essential. Salary: Up to £55,000 per annum, plus tronc and management bonus scheme Why Join Beaverbrook? This is your opportunity to make a real impact in a guest-centric, forward-thinking environment where your ideas and leadership will help shape the future of one of the UK's most unique luxury destinations. Benefits In addition to a competitive reward, we are committed to investing heavily in your development and helping you grow a long-term career with Beaverbrook. As a member of our team, you can expect to receive: Competitive salary Discounts on retail, gym memberships, cinema tickets and many more with Hospitality Rewards App Personal development support Wide range of recognised qualifications and development opportunities Discounted rates on Food & Beverage 28 days annual leave(including Bank Holidays), rising by 1 day each year for 5 years Pension Life Insurance Sick Pay Long Service Awards Earn a thank you bonus through our recommend a friend scheme Cycle to work scheme Uniforms Free parking And other local benefits Ready to lead with charm and purpose? Apply now and become a part of the Beaverbrook story.
Private client / Personal Tax job in Ipswich or Norwich with hybrid working Hays are looking for a Private Client Tax Senior or Assistant Manager for their client, which can be based in Norwich or Ipswich, along with hybrid working. Based in either Ipswich or Norwich you will work on a portfolio which ranges across the Private Client spectrum including high net worth individuals and families, business owners, company directors, land and property owners, entrepreneurs, retirees, and family trusts. The role will involve dealing with a wide range of Personal Tax matters for clients in the above categories and more. The successful candidate will have a minimum of 2 years practice experience within a Personal Tax or mixed tax environment. You will need to be a 'team player', who is also confident and capable in working independently. You will be working in a dynamic environment where pro-active client solutions are encouraged. Essential skills and experience required: Recent practice experience within a personal tax role, or a mixed role including personal tax Experienced in Preparation of tax returns, Property taxation and Capital Gains Tax A self-motivated 'team player', with a flexible attitude and the ability to work to deadlines. A thorough attitude and an expert eye for detail Excellent oral and written communication skills to facilitate effective contact with clients and HMRC. A talent for presenting potentially complex findings in a clear and concise manner A sound knowledge of MS Word, Excel and accounting/tax software packages Rewards The role offers a great opportunity to gain experience within a prestigious team that has gained significant recognition. You will also be offered a very attractive salary, hybrid working and flexible benefits What you need to do now If you're interested in this role please apply to this advert or call Cara Whyte at Hays #
Sep 03, 2025
Full time
Private client / Personal Tax job in Ipswich or Norwich with hybrid working Hays are looking for a Private Client Tax Senior or Assistant Manager for their client, which can be based in Norwich or Ipswich, along with hybrid working. Based in either Ipswich or Norwich you will work on a portfolio which ranges across the Private Client spectrum including high net worth individuals and families, business owners, company directors, land and property owners, entrepreneurs, retirees, and family trusts. The role will involve dealing with a wide range of Personal Tax matters for clients in the above categories and more. The successful candidate will have a minimum of 2 years practice experience within a Personal Tax or mixed tax environment. You will need to be a 'team player', who is also confident and capable in working independently. You will be working in a dynamic environment where pro-active client solutions are encouraged. Essential skills and experience required: Recent practice experience within a personal tax role, or a mixed role including personal tax Experienced in Preparation of tax returns, Property taxation and Capital Gains Tax A self-motivated 'team player', with a flexible attitude and the ability to work to deadlines. A thorough attitude and an expert eye for detail Excellent oral and written communication skills to facilitate effective contact with clients and HMRC. A talent for presenting potentially complex findings in a clear and concise manner A sound knowledge of MS Word, Excel and accounting/tax software packages Rewards The role offers a great opportunity to gain experience within a prestigious team that has gained significant recognition. You will also be offered a very attractive salary, hybrid working and flexible benefits What you need to do now If you're interested in this role please apply to this advert or call Cara Whyte at Hays #
Asset Management Opportunity - Permanent Client-Side Role - Charitable Sector Your new company Working for Barnado's means that you will be working for an inclusive employer with a cultivating culture where everyone can belong and thrive through inclusion and connectivity. This is your opportunity to work for one of the UK's leading children's charities, with a proud history dating back over 150 years. Your work within this role will play a key role in Barnado's mission to support vulnerable children, young people, and families across the country, helping them to overcome challenges, and build bright futures. Your new role An exciting opportunity has arisen for an Asset Manager to join a client-side property team at Barnado's - managing a portfolio of varied properties. This role will encompass responsibility for asset management, including acquisitions, rent reviews, lease renewals, lease re-gear, and disposals. You will work closely with stakeholders across retail, children services, and residential, to deliver property solutions which help to deliver on goals and strategic objectives. What you'll need to succeed You will be a member of the Royal Institute of Chartered Surveyors (essential). Demonstrate an understanding of the property market, trends, and challenges. Bring forwards extensive expertise in negotiating property-related transactions. Confidence in leading, planning, and delivering projects - consulting with others, and ensuring that objectives are delivered on time. What you'll get in return A role with Barnado's is more than just a salary! Flexible working arrangements, promoting work life balance and equality of opportunity for all. Annual leave entitlement of 26 days per year + bank holidays. Service-related sick pay. Access to a group contributory pension plan. Cycle to work scheme. A salary, of up to £57,065 per year. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. #
Sep 03, 2025
Full time
Asset Management Opportunity - Permanent Client-Side Role - Charitable Sector Your new company Working for Barnado's means that you will be working for an inclusive employer with a cultivating culture where everyone can belong and thrive through inclusion and connectivity. This is your opportunity to work for one of the UK's leading children's charities, with a proud history dating back over 150 years. Your work within this role will play a key role in Barnado's mission to support vulnerable children, young people, and families across the country, helping them to overcome challenges, and build bright futures. Your new role An exciting opportunity has arisen for an Asset Manager to join a client-side property team at Barnado's - managing a portfolio of varied properties. This role will encompass responsibility for asset management, including acquisitions, rent reviews, lease renewals, lease re-gear, and disposals. You will work closely with stakeholders across retail, children services, and residential, to deliver property solutions which help to deliver on goals and strategic objectives. What you'll need to succeed You will be a member of the Royal Institute of Chartered Surveyors (essential). Demonstrate an understanding of the property market, trends, and challenges. Bring forwards extensive expertise in negotiating property-related transactions. Confidence in leading, planning, and delivering projects - consulting with others, and ensuring that objectives are delivered on time. What you'll get in return A role with Barnado's is more than just a salary! Flexible working arrangements, promoting work life balance and equality of opportunity for all. Annual leave entitlement of 26 days per year + bank holidays. Service-related sick pay. Access to a group contributory pension plan. Cycle to work scheme. A salary, of up to £57,065 per year. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. #
Permanent Host role based in Manchester City Centre Your new company Hays are recruiting for a permanent host role for a leading property management company based in Manchester City Centre. Your new role Your new role will involve providing a 5 service for all guests, adding personal touches to ensure you have gone the extra mile. You will be responsible for booking and arranging meeting rooms, helping with internal events and assisting the Guest Experience Manager with day-to-day duties. What you'll need to succeed In order to succeed, you will need experience working in a client-facing receptionist role. You will be proactive, personable and highly organised. What you'll get in return In return, you will receive a competitive salary, excellent company benefits and the opportunity to work for an organisation that invests in their workforce, encouraging company progression. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Sep 03, 2025
Full time
Permanent Host role based in Manchester City Centre Your new company Hays are recruiting for a permanent host role for a leading property management company based in Manchester City Centre. Your new role Your new role will involve providing a 5 service for all guests, adding personal touches to ensure you have gone the extra mile. You will be responsible for booking and arranging meeting rooms, helping with internal events and assisting the Guest Experience Manager with day-to-day duties. What you'll need to succeed In order to succeed, you will need experience working in a client-facing receptionist role. You will be proactive, personable and highly organised. What you'll get in return In return, you will receive a competitive salary, excellent company benefits and the opportunity to work for an organisation that invests in their workforce, encouraging company progression. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Food and Beverage Supervisor - Warminster Be our Food and Beverage Supervisor but most importantly be you! At our hotel we want our people to be themselves and that means you. Join our team and here is what you'll get for being yourself: Monthly service payments as well as monthly pay Free parking for team members Flexible working hours - Tell us what suits you during your interview You'll be fed by our chefs when you're on duty Progression and training opportunities throughout Kaleidoscope Hotels Cash savings benefits to make your monthly pay go further plus wellbeing support for you and your family Discount on eating, drinking and sleeping at all of our properties Discounts on local gyms and hospitality (and tattoos!) 500 refer a friend scheme Work in a stimulating environment as part of a diverse community of people Be part of a team who live and breathe our purpose And there's more where these came from Voted into the Times 100 best places to stay 2024, our beautiful hotel is nestled within 30 acres of glorious Wiltshire countryside, Bishopstrow is the place for exuberance and enjoyment. The whimsical country house hotel offers gregarious rooms, a huge spa and a brand new restaurant that blend refined Georgian elegance with delicious bright colours; imaginative with a dollop of fun. When Kaleidoscope bought the hotel back in July 2021, they promised to re-inject the love and personality that the property so deserved, and we've absolutely done that! With newly refurbished suites, a re-launched kitchen garden restaurant and a plethora of pop-up spa and restaurant concepts on their way, Bishopstrow is the perfect place for anybody wanting to be part of an exciting ever changing journey. What's it like to work with us? Well, we are an imaginative, playful team who encourage each other to remain unconventional, no matter if you're new to hospitality or if this is a lifelong career. Our diverse, inclusive community encourages a culture where you can be the you'est you, you can be; it makes working in this hotel that little bit more exciting. We stand behind being big hearted, respecting each other, our guests and the wider community. On top of that, we are ALWAYS serious about giving our guests a bloody good time! Get a better look at our team culture here: As Food and Beverage Supervisor what you'll be doing Be the reliable support to our Restaurant and Bar Manager as you take care of the needs of your team and our guests throughout the restaurant, bar and beautiful terrace Get hands on with providing training and knowledge growth to increase retention and attract new talent to your team Take responsibility for being a leader while on shift and enjoy sharing the positive guest and management feedback with your team Grow your own skills and knowledge by working closely with our senior managers and taking the opportunity for further internal and external training Bring along your own skills too, we love to learn from our new team members. Whether you're capable of putting together a rota, stock management or getting hands on with inductions we look forward to welcoming what you can bring What happens next with your Food and Beverage Supervisor application? Attract our attention with your application and we'll call you. After we speak on the phone you can expect a friendly invite to spend an hour or two on a Team Insight with your chosen department - Ask all your questions and we will ask you a few too. If all goes well, you may just become part of the team!
Sep 03, 2025
Full time
Food and Beverage Supervisor - Warminster Be our Food and Beverage Supervisor but most importantly be you! At our hotel we want our people to be themselves and that means you. Join our team and here is what you'll get for being yourself: Monthly service payments as well as monthly pay Free parking for team members Flexible working hours - Tell us what suits you during your interview You'll be fed by our chefs when you're on duty Progression and training opportunities throughout Kaleidoscope Hotels Cash savings benefits to make your monthly pay go further plus wellbeing support for you and your family Discount on eating, drinking and sleeping at all of our properties Discounts on local gyms and hospitality (and tattoos!) 500 refer a friend scheme Work in a stimulating environment as part of a diverse community of people Be part of a team who live and breathe our purpose And there's more where these came from Voted into the Times 100 best places to stay 2024, our beautiful hotel is nestled within 30 acres of glorious Wiltshire countryside, Bishopstrow is the place for exuberance and enjoyment. The whimsical country house hotel offers gregarious rooms, a huge spa and a brand new restaurant that blend refined Georgian elegance with delicious bright colours; imaginative with a dollop of fun. When Kaleidoscope bought the hotel back in July 2021, they promised to re-inject the love and personality that the property so deserved, and we've absolutely done that! With newly refurbished suites, a re-launched kitchen garden restaurant and a plethora of pop-up spa and restaurant concepts on their way, Bishopstrow is the perfect place for anybody wanting to be part of an exciting ever changing journey. What's it like to work with us? Well, we are an imaginative, playful team who encourage each other to remain unconventional, no matter if you're new to hospitality or if this is a lifelong career. Our diverse, inclusive community encourages a culture where you can be the you'est you, you can be; it makes working in this hotel that little bit more exciting. We stand behind being big hearted, respecting each other, our guests and the wider community. On top of that, we are ALWAYS serious about giving our guests a bloody good time! Get a better look at our team culture here: As Food and Beverage Supervisor what you'll be doing Be the reliable support to our Restaurant and Bar Manager as you take care of the needs of your team and our guests throughout the restaurant, bar and beautiful terrace Get hands on with providing training and knowledge growth to increase retention and attract new talent to your team Take responsibility for being a leader while on shift and enjoy sharing the positive guest and management feedback with your team Grow your own skills and knowledge by working closely with our senior managers and taking the opportunity for further internal and external training Bring along your own skills too, we love to learn from our new team members. Whether you're capable of putting together a rota, stock management or getting hands on with inductions we look forward to welcoming what you can bring What happens next with your Food and Beverage Supervisor application? Attract our attention with your application and we'll call you. After we speak on the phone you can expect a friendly invite to spend an hour or two on a Team Insight with your chosen department - Ask all your questions and we will ask you a few too. If all goes well, you may just become part of the team!
Assistant Nights Manager - Old Windsor Do you have what it takes to ensure De Vere Beaumont Estate runs smoothly during the night shift? De Vere Beaumont Estate in Old Windsor are recruiting for an Assistant Night Manager to join the team. This role is pivotal in overseeing the nightly hotel operation runs smoothly, ensuring the safety and comfort of our guests, and maintaining our high standards of service. In return this role offers 28,000 per annum plus excellent benefits including free use of leisure facilities, meals on duty, an annual complimentary 2 night stay with dinner at a De Vere Hotel plus additional stays for only 50 and a paid day off your birthday in addition to your holidays. As the Assistant Night manager you will l ook after our guests and the Hotel between the hours of 10.30pm and 7am, 5 nights out of 7 each week. You will complete the night audit, check guests in and out of the hotel as required, complete hotel walkarounds throughout the night ensuring security and safety, and deal with any issues or complaints occurring overnight. You will be on duty with at least one other member of the nights team and our events team members will often be on site until the early hours of the morning when we have weddings/events taking place. Would this role suit you? Do you have experience of working during night hours and would this suit your lifestyle? Do you have hospitality experience or experience in a guest focused service role? Do you enjoy talking to people and delivering high standards of service? Would you feel confident working at night in a large Hotel with one other colleague and taking responsibility for our guests health & safety? If the answer to these questions is yes, then we would welcome you to apply! The Pay & Benefits: At De Vere we pay attention to the thoughtful details that inspire the loyalty of our permanent colleagues. That's why we are proud to offer the following benefits for the role of Assistant Nights Manager. 28,000 per year Free meals on duty in our colleague dining facilities Stay in shape with complimentary use of the Leisure Club facilities saving you money on costly gym memberships We believe in celebrating your special moments too, which is why we offer an extra paid day off for your birthday, along with a 20 love to shop voucher. As a token of our gratitude for your loyalty, we'll treat you to an annual complimentary 2-night stay with dinner in a De Vere property of your choice, plus additional monetary rewards for reaching long service milestones Discover exclusive perks with our 50 colleague rates for overnight stays at De Vere properties, accompanied by a fantastic 50% discount on Food & Beverage. 28 days holiday each year (increasing annually up to 33 days) Venue closure over the Christmas period allowing you time off to enjoy the festive season Explore our Exclusively Yours Benefits portal, unlocking hundreds of discounts on retail, travel, and leisure activities. We are committed to your growth and offer excellent career progression opportunities, including access to our Apprenticeship programmes and study support. Take advantage of our Employee Assistance Programme, Hospitality Action, providing 24/7 health and wellbeing support, including free counselling. Experience the flexibility and convenience of Wagestream, our financial wellbeing platform, granting you instant access to your pay when you need it. We value your hard work and recognise your achievements through our monthly colleague recognition programme, You Are De Vere, culminating in an exciting annual colleague recognition event. Subsidised travel options to support your journey to or from work Join a supportive team that knows how to have fun with regular team appreciation events, including memorable Christmas and Summer parties. Gain peace of mind with our Company Life Assurance scheme, ensuring financial security for your loved ones. De Vere Beaumont Estate set in Old Windsor has a magnificent Georgian manor house as its centrepiece and is our largest hotel estate with 429 bedrooms, 45 meeting & event spaces, and over 40 acres of grounds. A hotel of this size means we have a variety of food and beverage outlets and some great bars on site, so we regularly host some pretty incredible conferences, events and weddings. Your commute: based just 3 miles from Windsor, minutes from J13 of the M25 and 15 minutes from Heathrow; Egham station is also 3 miles away with fast connections to London Waterloo and Reading. At De Vere, we warmly welcome everyone and foster a sense of belonging, where each person is valued and appreciated. Join our team and become part of a passionate group of individuals who genuinely care about the experiences we create for our guests and colleagues.
Sep 03, 2025
Full time
Assistant Nights Manager - Old Windsor Do you have what it takes to ensure De Vere Beaumont Estate runs smoothly during the night shift? De Vere Beaumont Estate in Old Windsor are recruiting for an Assistant Night Manager to join the team. This role is pivotal in overseeing the nightly hotel operation runs smoothly, ensuring the safety and comfort of our guests, and maintaining our high standards of service. In return this role offers 28,000 per annum plus excellent benefits including free use of leisure facilities, meals on duty, an annual complimentary 2 night stay with dinner at a De Vere Hotel plus additional stays for only 50 and a paid day off your birthday in addition to your holidays. As the Assistant Night manager you will l ook after our guests and the Hotel between the hours of 10.30pm and 7am, 5 nights out of 7 each week. You will complete the night audit, check guests in and out of the hotel as required, complete hotel walkarounds throughout the night ensuring security and safety, and deal with any issues or complaints occurring overnight. You will be on duty with at least one other member of the nights team and our events team members will often be on site until the early hours of the morning when we have weddings/events taking place. Would this role suit you? Do you have experience of working during night hours and would this suit your lifestyle? Do you have hospitality experience or experience in a guest focused service role? Do you enjoy talking to people and delivering high standards of service? Would you feel confident working at night in a large Hotel with one other colleague and taking responsibility for our guests health & safety? If the answer to these questions is yes, then we would welcome you to apply! The Pay & Benefits: At De Vere we pay attention to the thoughtful details that inspire the loyalty of our permanent colleagues. That's why we are proud to offer the following benefits for the role of Assistant Nights Manager. 28,000 per year Free meals on duty in our colleague dining facilities Stay in shape with complimentary use of the Leisure Club facilities saving you money on costly gym memberships We believe in celebrating your special moments too, which is why we offer an extra paid day off for your birthday, along with a 20 love to shop voucher. As a token of our gratitude for your loyalty, we'll treat you to an annual complimentary 2-night stay with dinner in a De Vere property of your choice, plus additional monetary rewards for reaching long service milestones Discover exclusive perks with our 50 colleague rates for overnight stays at De Vere properties, accompanied by a fantastic 50% discount on Food & Beverage. 28 days holiday each year (increasing annually up to 33 days) Venue closure over the Christmas period allowing you time off to enjoy the festive season Explore our Exclusively Yours Benefits portal, unlocking hundreds of discounts on retail, travel, and leisure activities. We are committed to your growth and offer excellent career progression opportunities, including access to our Apprenticeship programmes and study support. Take advantage of our Employee Assistance Programme, Hospitality Action, providing 24/7 health and wellbeing support, including free counselling. Experience the flexibility and convenience of Wagestream, our financial wellbeing platform, granting you instant access to your pay when you need it. We value your hard work and recognise your achievements through our monthly colleague recognition programme, You Are De Vere, culminating in an exciting annual colleague recognition event. Subsidised travel options to support your journey to or from work Join a supportive team that knows how to have fun with regular team appreciation events, including memorable Christmas and Summer parties. Gain peace of mind with our Company Life Assurance scheme, ensuring financial security for your loved ones. De Vere Beaumont Estate set in Old Windsor has a magnificent Georgian manor house as its centrepiece and is our largest hotel estate with 429 bedrooms, 45 meeting & event spaces, and over 40 acres of grounds. A hotel of this size means we have a variety of food and beverage outlets and some great bars on site, so we regularly host some pretty incredible conferences, events and weddings. Your commute: based just 3 miles from Windsor, minutes from J13 of the M25 and 15 minutes from Heathrow; Egham station is also 3 miles away with fast connections to London Waterloo and Reading. At De Vere, we warmly welcome everyone and foster a sense of belonging, where each person is valued and appreciated. Join our team and become part of a passionate group of individuals who genuinely care about the experiences we create for our guests and colleagues.
Hospitality Service Manager - Gloucester Hospitality Service Manager Gloucester Robinswood Hotel, Signature Collection By Best Western The Opportunity Are you ready to take on a leadership role and oversee all hotel operations? Working in partnership with an experienced General Manager, you'll have the opportunity to apply your knowledge across all operational departments. What You'll Do: Lead with Passion: Naturally guide and direct a team of Hospitality Service Experts who are dedicated to delivering exceptional guest experiences. Hands-On Approach: Embrace a hands-on role, working across various departments to ensure smooth operations. Develop Talent: Take ownership of the ongoing development of your team, fostering a positive and growth-oriented environment. Grow Your Skills: This role is perfect for an established Head of Department looking for their first management opportunity, allowing you to develop your skills in all areas of the business. Why Join Us? Be part of a team that values passion, dedication, and exceptional service. If you're ready to lead with expertise and make a significant impact, we want to hear from you! Benefits Our enviable employee discounts on bedroom rates across our Best Western hotel portfolio. Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays. Eye care Free legal & money advice Counseling sessions Hospital & death benefit plans Cycle to work scheme Wellbeing tips and support fitness videos Recipe ideas Advice on keeping active and healthy living Wellbeing podcasts and tv Breathing exercises 24/7 advice and support line Team reward & recognition Free meals on duty Free parking Ideal Candidate You will be an adaptable head of department or a senior member of the operations team with strong management experience within a similar sized property. Commercial acumen and a proven track record in improving business metrics. Credibility and personal drive; you will be visible amongst the team. Will be a key ambassador across the hotel, personally promoting the hotel whilst ensuring your team does the same. Exceptional level of numeracy and literacy skills. Excellent communication skills. Ability to produce and analyse reports to drive the performance of the hotel. Manage and lead the team through periods of change with an authentic and genuine demeanour. Hotel Just 5 minutes from the M5 and a short taxi ride from Gloucester train station, you'll find the Gloucester Hotel, part of the Signature Collection By Best Western. Conveniently located between junctions 11A and 12 of the M5, the hotel is only a 5-7 minute drive from the motorway, whether you're traveling north or south. The hotel features 95 bedrooms, including 6 family rooms, and meeting rooms for up to 180 delegates. It also has a Civil Ceremony licence and a versatile wedding suite that can accommodate up to 200 guests. Guests can enjoy the health club, which includes a squash court, beauty treatment area, swimming pool, and children's pool. About us Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.
Sep 03, 2025
Full time
Hospitality Service Manager - Gloucester Hospitality Service Manager Gloucester Robinswood Hotel, Signature Collection By Best Western The Opportunity Are you ready to take on a leadership role and oversee all hotel operations? Working in partnership with an experienced General Manager, you'll have the opportunity to apply your knowledge across all operational departments. What You'll Do: Lead with Passion: Naturally guide and direct a team of Hospitality Service Experts who are dedicated to delivering exceptional guest experiences. Hands-On Approach: Embrace a hands-on role, working across various departments to ensure smooth operations. Develop Talent: Take ownership of the ongoing development of your team, fostering a positive and growth-oriented environment. Grow Your Skills: This role is perfect for an established Head of Department looking for their first management opportunity, allowing you to develop your skills in all areas of the business. Why Join Us? Be part of a team that values passion, dedication, and exceptional service. If you're ready to lead with expertise and make a significant impact, we want to hear from you! Benefits Our enviable employee discounts on bedroom rates across our Best Western hotel portfolio. Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays. Eye care Free legal & money advice Counseling sessions Hospital & death benefit plans Cycle to work scheme Wellbeing tips and support fitness videos Recipe ideas Advice on keeping active and healthy living Wellbeing podcasts and tv Breathing exercises 24/7 advice and support line Team reward & recognition Free meals on duty Free parking Ideal Candidate You will be an adaptable head of department or a senior member of the operations team with strong management experience within a similar sized property. Commercial acumen and a proven track record in improving business metrics. Credibility and personal drive; you will be visible amongst the team. Will be a key ambassador across the hotel, personally promoting the hotel whilst ensuring your team does the same. Exceptional level of numeracy and literacy skills. Excellent communication skills. Ability to produce and analyse reports to drive the performance of the hotel. Manage and lead the team through periods of change with an authentic and genuine demeanour. Hotel Just 5 minutes from the M5 and a short taxi ride from Gloucester train station, you'll find the Gloucester Hotel, part of the Signature Collection By Best Western. Conveniently located between junctions 11A and 12 of the M5, the hotel is only a 5-7 minute drive from the motorway, whether you're traveling north or south. The hotel features 95 bedrooms, including 6 family rooms, and meeting rooms for up to 180 delegates. It also has a Civil Ceremony licence and a versatile wedding suite that can accommodate up to 200 guests. Guests can enjoy the health club, which includes a squash court, beauty treatment area, swimming pool, and children's pool. About us Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.
Hotel Manager - South Cerney Are you ready to take the next step in your Hotel Management career? De Vere Cotswold Water Park are looking for a Hotel Manager to join the team. Set in the heart of South Cerney, the hotel features 328 bedrooms, 2 lakeside restaurants, and multiple conference spaces with the largest hosting up to 500 guests. With strong leisure and events business, no two days are ever the same. You'll be joining an experienced and stable leadership team with excellent retention and a shared commitment to service, sustainability, and success. As the Hotel Manager you'll support the General Manager ensuring the smooth running of this large events focused Hotel. You will lead key departments including Food & Beverage, Front of House and Events - helping your direct reports and their teams to deliver exceptional service, every time. This is a hands-on opportunity with real variety and impact. What you'll need You'll need experience as a Hotel Manager, Deputy General Manager or Hotel Operations Manager, ideally within a large, multi-outlet property. A strong background in Food & Beverage and Conference & Events operations is essential, as is experience in leading a large team of indirect reports (over 100) and supporting the development of Heads of Department. A thoughtful, service-led approach, excellent communication and a focus on standards, detail and guest experience Benefits & Rewards Up to 20% bonus - directly linked to your performance and leadership impact, and subject to overall property performance targets being met Private Bupa healthcare - for you, with discounted rates for family members. 33 days of annual leave - including an extra paid day off for your birthday. Free use of on-site leisure facilities - saving on gym memberships. Complimentary two-night stay each year at any De Vere property. 50 staff rates (B&B) for personal De Vere getaways. De Vere Cotswold Water Park: nestled at the edge of the Cotswolds right in the heart of 152 lakes, the Hotel offers stylish accommodation with breathtaking views and has 328 bedrooms and apartments. There are 15 flexible meeting and event spaces and 3 large conference and banqueting suites hosting up to 800. With two restaurants and bars we have a buzzing Food & Beverage team here, but also have exciting opportunities across our other departments including Conference & Events, Reception/Front of House, Spa & Leisure, Kitchen, Housekeeping and Maintenance. Your commute: we're well served by public transport, and we're just 15 minutes from J15 of the M4 and J11A of the M5. At De Vere, we warmly welcome everyone and foster a sense of belonging, where each person is valued and appreciated. Join our team and become part of a passionate group of individuals who genuinely care about the experiences we create for our guests and colleagues.
Sep 03, 2025
Full time
Hotel Manager - South Cerney Are you ready to take the next step in your Hotel Management career? De Vere Cotswold Water Park are looking for a Hotel Manager to join the team. Set in the heart of South Cerney, the hotel features 328 bedrooms, 2 lakeside restaurants, and multiple conference spaces with the largest hosting up to 500 guests. With strong leisure and events business, no two days are ever the same. You'll be joining an experienced and stable leadership team with excellent retention and a shared commitment to service, sustainability, and success. As the Hotel Manager you'll support the General Manager ensuring the smooth running of this large events focused Hotel. You will lead key departments including Food & Beverage, Front of House and Events - helping your direct reports and their teams to deliver exceptional service, every time. This is a hands-on opportunity with real variety and impact. What you'll need You'll need experience as a Hotel Manager, Deputy General Manager or Hotel Operations Manager, ideally within a large, multi-outlet property. A strong background in Food & Beverage and Conference & Events operations is essential, as is experience in leading a large team of indirect reports (over 100) and supporting the development of Heads of Department. A thoughtful, service-led approach, excellent communication and a focus on standards, detail and guest experience Benefits & Rewards Up to 20% bonus - directly linked to your performance and leadership impact, and subject to overall property performance targets being met Private Bupa healthcare - for you, with discounted rates for family members. 33 days of annual leave - including an extra paid day off for your birthday. Free use of on-site leisure facilities - saving on gym memberships. Complimentary two-night stay each year at any De Vere property. 50 staff rates (B&B) for personal De Vere getaways. De Vere Cotswold Water Park: nestled at the edge of the Cotswolds right in the heart of 152 lakes, the Hotel offers stylish accommodation with breathtaking views and has 328 bedrooms and apartments. There are 15 flexible meeting and event spaces and 3 large conference and banqueting suites hosting up to 800. With two restaurants and bars we have a buzzing Food & Beverage team here, but also have exciting opportunities across our other departments including Conference & Events, Reception/Front of House, Spa & Leisure, Kitchen, Housekeeping and Maintenance. Your commute: we're well served by public transport, and we're just 15 minutes from J15 of the M4 and J11A of the M5. At De Vere, we warmly welcome everyone and foster a sense of belonging, where each person is valued and appreciated. Join our team and become part of a passionate group of individuals who genuinely care about the experiences we create for our guests and colleagues.
