Ref: DAT35688 Job Title - Admin & Support Location - Alnwick - NE66 Essential Duties, Responsibilities & Accountabilities Registration of New assets on site into the CMMS Regularly monitor electronic WO's that come through the helpdesk on CMMS Use the client system to book visitors on to site Manage off site calibration of equipment Communicate effectively amongst vendors and end users to ensure everyone is kept updated with the status of WO's Collation of training records Ensure service reports are received and uploaded in a timely manner Escalate issues to the appropriate person(s) in a timely manner Liaising with external contractors Investigating historical items to confirm accuracy Working to deadlines and proactive feedback on progress Ensuring Quality and & compliance at all times Understand and comply with all site HSE policies. Maintain a clean and safe workspace. Work safely at all times, alone or as part of the onsite team. Be able to liaise with the customer and to understand what best suits their needs. Performs other job-related duties as requested Additional Duties And Responsibilities Team player, hard worker, good interpersonal skills, ability to communicate well. Familiar with computer equipment and programs. (Word, Excel and Outlook) Experience Essential Good PC skills, especially in MS Excel Pragmatic, Conscientious approach to the tasks required. Ideally; Experience of working in data input Experience using CAFM Systems
Dec 19, 2022
Full time
Ref: DAT35688 Job Title - Admin & Support Location - Alnwick - NE66 Essential Duties, Responsibilities & Accountabilities Registration of New assets on site into the CMMS Regularly monitor electronic WO's that come through the helpdesk on CMMS Use the client system to book visitors on to site Manage off site calibration of equipment Communicate effectively amongst vendors and end users to ensure everyone is kept updated with the status of WO's Collation of training records Ensure service reports are received and uploaded in a timely manner Escalate issues to the appropriate person(s) in a timely manner Liaising with external contractors Investigating historical items to confirm accuracy Working to deadlines and proactive feedback on progress Ensuring Quality and & compliance at all times Understand and comply with all site HSE policies. Maintain a clean and safe workspace. Work safely at all times, alone or as part of the onsite team. Be able to liaise with the customer and to understand what best suits their needs. Performs other job-related duties as requested Additional Duties And Responsibilities Team player, hard worker, good interpersonal skills, ability to communicate well. Familiar with computer equipment and programs. (Word, Excel and Outlook) Experience Essential Good PC skills, especially in MS Excel Pragmatic, Conscientious approach to the tasks required. Ideally; Experience of working in data input Experience using CAFM Systems
IRC217879 - MAINTENANCE PLANNING ENGINEER At Eni, we are looking for a Maintenance Planning Engineer within Versalis UK Ltd in Grangemouth, Scotland. You will be responsible for providing planning support to the department with engineering expertise as well as ensuring work can be produced at optimised levels to manage both the current and future demands of the department's internal and external customers. As a member of the maintenance Team at Versalis UK Ltd you will be responsible for : Generation of summer outage plans, co-ordination of structured meetings, schedule reviews, collection of info from Engineering and Maintenance Department and production department Supporting the Engineering and Maintenance Department to develop / define the technical activities and time schedules in conjunction where appropriate with external companies, maintenance specialist and plant technicians Regular updates to site management on progress of summer shutdown activities Support the planning administrator generating the weekly Maintenance Schedule, information supplied from the project, maintenance, and operation departments to schedule all activities for contractors and internal resources. Assist in the liaison between process and engineering to ensure maximum utilisation of resources for optimum equipment availability This is the opportunity for you if you have these skills and requirements : The chairing of regular meetings is a key skill for this role along previous experience as an engineer, as you will have an understanding the different type of engineering works (mechanical, electrical, instrumental, civil) Candidates must have a sound knowledge of health and safety requirements. Ideal candidates should Be HNC/HND in an engineering discipline or relevant experience. Be able to demonstrate some industrial experience in maintenance planning and scheduling or project planning within petrochemical, oil and gas or chemical Industries. Preferable experience on COMAH Sites. We are looking for an effective Planning Engineer with background experience in industrial applications. We are looking for an individual with a demonstrable background of an engineering discipline, mindset to look at opportunities for continuous improvement, understanding of preventative maintenance techniques. Experience of CMMS (SAP), for the PM modules: Notifications and work orders management Purchase requisition Purchase orders PM's Computer literate with Office, particularly Word, Excel, Microsoft project (good level). Applicant must have the ability to work independently and as part of a team. Display Good and varied methods of Communication. Location: Grangemouth, Scotland Contract type: Permanent At Eni, people are the key to our success, which is why our values are focused on diversity, and lifelong learning. Eni evaluates applications regardless of candidates' personal and cultural characteristics or orientations. If your application is among those most in line with the required profile, you will be contacted to continue the selection process . Together we have greater energy.
Dec 15, 2022
Full time
IRC217879 - MAINTENANCE PLANNING ENGINEER At Eni, we are looking for a Maintenance Planning Engineer within Versalis UK Ltd in Grangemouth, Scotland. You will be responsible for providing planning support to the department with engineering expertise as well as ensuring work can be produced at optimised levels to manage both the current and future demands of the department's internal and external customers. As a member of the maintenance Team at Versalis UK Ltd you will be responsible for : Generation of summer outage plans, co-ordination of structured meetings, schedule reviews, collection of info from Engineering and Maintenance Department and production department Supporting the Engineering and Maintenance Department to develop / define the technical activities and time schedules in conjunction where appropriate with external companies, maintenance specialist and plant technicians Regular updates to site management on progress of summer shutdown activities Support the planning administrator generating the weekly Maintenance Schedule, information supplied from the project, maintenance, and operation departments to schedule all activities for contractors and internal resources. Assist in the liaison between process and engineering to ensure maximum utilisation of resources for optimum equipment availability This is the opportunity for you if you have these skills and requirements : The chairing of regular meetings is a key skill for this role along previous experience as an engineer, as you will have an understanding the different type of engineering works (mechanical, electrical, instrumental, civil) Candidates must have a sound knowledge of health and safety requirements. Ideal candidates should Be HNC/HND in an engineering discipline or relevant experience. Be able to demonstrate some industrial experience in maintenance planning and scheduling or project planning within petrochemical, oil and gas or chemical Industries. Preferable experience on COMAH Sites. We are looking for an effective Planning Engineer with background experience in industrial applications. We are looking for an individual with a demonstrable background of an engineering discipline, mindset to look at opportunities for continuous improvement, understanding of preventative maintenance techniques. Experience of CMMS (SAP), for the PM modules: Notifications and work orders management Purchase requisition Purchase orders PM's Computer literate with Office, particularly Word, Excel, Microsoft project (good level). Applicant must have the ability to work independently and as part of a team. Display Good and varied methods of Communication. Location: Grangemouth, Scotland Contract type: Permanent At Eni, people are the key to our success, which is why our values are focused on diversity, and lifelong learning. Eni evaluates applications regardless of candidates' personal and cultural characteristics or orientations. If your application is among those most in line with the required profile, you will be contacted to continue the selection process . Together we have greater energy.
Site Administrator - Orpington £22,000 - £25,000 per annum + £2,500 per annum London Weighting Our client is looking for an experienced Site Administrator to join their team at the Princess Royal University Hospital based in Orpington. You will Provide professional administrative support to the Hospital, Site Manager, Team Leader and Engineers by consolidating and streamlining administrative operations, creating and monitoring reports and producing correspondence and documentation to a high professional standard. Build long term relationships with customers, subcontractors and staff to ensure responsiveness and superior customer service. Task list Request, acquire and validate quotations for both renewals and new external contracts by working closely with Biomedical Engineers Create purchase orders for both renewal and new external contracts in the electronic purchase order database (EPOD). Create delivery notes for external contracts as services are received Administer external contracts and manage the external service reports in EQUIP, our computerised maintenance management system (CMMS). Ensure completeness of documentation and that all equipment on contract is serviced in a timely fashion Create EPOD orders for parts, goods and services as needed Purge site data, identify problems and co-ordinate resolution Complete associated admin needed to close repairs and PMs as outlined in the Standard Operating Procedures Exceed contract KPI's to ensure customer satisfaction Maintain spare part stock wherever necessary Maintain service documentation in line with business requirements Liaise with 3rd party suppliers for spare part and contract quotations Ensure data integrity within management systems Deal with OEM service staff and management when required Attend customer meetings when required Improve productivity and reduce operating expenditure Participate in and promote the growth of business Essential Skills & Experience Excellent customer relationship skills Strong organisational skills Excellent communication skills Good analytical skills Knowledge of MS Office suite, PowerPoint, Access and Publishers, Excel Ability to manage substantial workloads, prioritising as appropriate Superior integrity and discretion, as role involves dealing with Executive level, highly sensitive information. Salary & Benefits £22,000 - £25,000 per annum + £2,500 per annum London Weighting Royal London Pension Scheme - 3% EE contribution and 5% ER contribution Death In Service Scheme after 6-month probation - 4 times salary Perkbox employee benefit system 25 days annual leave + bank holidays If you have all the above and feel this is the role for you, please do not hesitate to contact us at One to One Personnel on or forward CV to A DBS Enhanced Disclosure is required for all applicants
Dec 14, 2022
Full time
Site Administrator - Orpington £22,000 - £25,000 per annum + £2,500 per annum London Weighting Our client is looking for an experienced Site Administrator to join their team at the Princess Royal University Hospital based in Orpington. You will Provide professional administrative support to the Hospital, Site Manager, Team Leader and Engineers by consolidating and streamlining administrative operations, creating and monitoring reports and producing correspondence and documentation to a high professional standard. Build long term relationships with customers, subcontractors and staff to ensure responsiveness and superior customer service. Task list Request, acquire and validate quotations for both renewals and new external contracts by working closely with Biomedical Engineers Create purchase orders for both renewal and new external contracts in the electronic purchase order database (EPOD). Create delivery notes for external contracts as services are received Administer external contracts and manage the external service reports in EQUIP, our computerised maintenance management system (CMMS). Ensure completeness of documentation and that all equipment on contract is serviced in a timely fashion Create EPOD orders for parts, goods and services as needed Purge site data, identify problems and co-ordinate resolution Complete associated admin needed to close repairs and PMs as outlined in the Standard Operating Procedures Exceed contract KPI's to ensure customer satisfaction Maintain spare part stock wherever necessary Maintain service documentation in line with business requirements Liaise with 3rd party suppliers for spare part and contract quotations Ensure data integrity within management systems Deal with OEM service staff and management when required Attend customer meetings when required Improve productivity and reduce operating expenditure Participate in and promote the growth of business Essential Skills & Experience Excellent customer relationship skills Strong organisational skills Excellent communication skills Good analytical skills Knowledge of MS Office suite, PowerPoint, Access and Publishers, Excel Ability to manage substantial workloads, prioritising as appropriate Superior integrity and discretion, as role involves dealing with Executive level, highly sensitive information. Salary & Benefits £22,000 - £25,000 per annum + £2,500 per annum London Weighting Royal London Pension Scheme - 3% EE contribution and 5% ER contribution Death In Service Scheme after 6-month probation - 4 times salary Perkbox employee benefit system 25 days annual leave + bank holidays If you have all the above and feel this is the role for you, please do not hesitate to contact us at One to One Personnel on or forward CV to A DBS Enhanced Disclosure is required for all applicants
EMCOR UK are currently offering a Full Time Permanent role for a C&I Technician to join our team at GSK Ware. Job Purpose: Provide calibration and testing service for EMCOR at GSK's Ware site. To ensure that all aspects of the calibration works and records operate effectively from initial request, through specification, to carrying out the work. Responsibilities: • Works as part of a team and is responsible for the installation, maintenance and calibration of instrumentation systems on the site. • Provision of maintenance and repair service for pneumatic and electronic instruments and advice on maintenance routines. • Provision of an installation and commissioning service on new equipment and modify existing equipment. • Advise users on correct operation and use of instruments and process control systems. • Responsible for correct implementation of routine maintenance procedures. • Can suggest modifications of instruments, systems or work methods to the calibration manager. • Identify improvements to systems and processes, working with staff to implement changes. • Develop scopes and detailed specifications to meet identified calibration requirements. • Oversee implementation of calibration activities, taking account of the impact on establishment operation and safety • Willing to work in secure and sensitive environment on an exclusively manned site. • Identify improvements to documentation and data handling systems and processes, working with the calibration manager to implement changes. • Manage the Calibration Document Library on a day-to-day basis, including document retrieval, withdrawal and returns • Maintain an effective filing system and develop reports to effectively measure and keep track of progress monitoring performance and routine activities of all tasked projects and investigations. Ensure KPI and monthly reports are completed. • Input data from calibration documentation in the Maximo CMMS in a timely manner • Implement and maintain cGMP compliant documentation systems for production area. • Maintain and update calibration procedures ensuring all updates are logged. • Manage and produce Change controls for EMCOR calibration team. • Log deviations on non-conformance systems • Ensure that equipment is sent off site for calibration in a timely manner • Audit calibration team to ensure compliance with current standard • Ensure the calibration departments compliance to regulatory commitments of the client Attend regular daily scheduled reporting meetings with the Calibration Manager to identify improvements to systems and processes, working with staff to implement changes. • Identify calibration sub-contractors, and liaise with them with respect to specifications, quotations, method statements, work programmes, and safety • Rigidly follow all Health and Safety rules and good safety practices. • Be able to communicate effectively and have flexible approach to work patterns. • Daily liaison with helpdesk administration to ensure calibration reactive & planned work orders are completed & returned within specified SLA's and KPI's. • In conjunction with the Quality Manager maintain the training matrix to ensure all staff are fully qualified for their respective tasks. • Must be willing to undertake company standard internal training workshops and work to GMP (Good Manufacturing practice), if applicable. • Respond to requests made via the "Help Desk" • Carry out task related "Risk Assessments" and maintain the records • Liaise with the help desk administrators regarding organising any out of hours or weekend working including the control of sub contractors & ensuring both site security & the client are aware of any out of hour's works. Person Specification • Time served apprenticeship or qualification to ONC Level or equivalent in either refrigeration, Electrical or Mechanical discipline • Substantial operational and technical experience with demonstrated potential. • Technical expertise, qualifications or apprenticeship in a craft skill or engineering discipline would be an important pre-requisite of the role. • Ability to liaise and supervise contractors • To be conversant with general Safety, Health and Environmental legislation and in particular the "PUWER regulations" and risk assessments • Proven and extensive experience within a similar role. • Substantial operational and technical experience with demonstrated potential. • Preparation and operation of planned maintenance • Ability to liaise and supervise contractors • Knowledge of key operational procedures e.g. time sheets, planned maintenance systems, Quality and Health & Safety. • Experience of positively dealing with the resolution of customer problems within specific contracts. • Demonstrated 'hands-on' technical expertise in a number of key operational areas. • Demonstrable skills in dealing and working closely with internal and external customers and suppliers on complex and interrelated issues on an ongoing basis • Experience in pharmaceutical, healthcare or processing industry and working within a GMP environment would be an advantage. • Be able to communicate effectively and have flexible approach to work patterns. • Knowledge of Word & Excel spreadsheets and their implementation with overall good IT skills • High level of interpersonal, presentation and customer relationship skills. • Must be able to demonstrate leadership qualities with good Influencing skills • Ability to sustain effective relationships • Ability to plan and organise with drive and determination Benefits • 25 days annual leave • Pension schemes • Cycle scheme • Company sick pay • Flexible Working policy where applicable and feasible • Employee benefit discounts including childcare vouchers • Personal Development opportunities: our appraisal process is designed to identify your training needs and the personal development goals needed to progress your career. • Staff canteen (subsidised) at Stevenage, Ware and Weybridge (Not sure about the other sites). • Discount on GSK Products in Onsite shop (Aqua fresh, Sensodyne, Voltarol,... ) • In Learning with (url removed) content (Linked in Learning), Career Innovation, Leading Edge - online platforms for professional development and growth • Creating Balance; our steering group promotes Diversity and Inclusion throughout our business. • Mental Health and Wellbeing; Mind is our EMCOR UK charity, and as such mental health and wellbeing is an important topic for us. To support this we have an Employee assistance programme available to you with free advice on dealing with personal problems such as; debt, legal issues, relationships, addictions and stress. • Charitable Giving and Community; we offer two days off per annum for you to support your chosen charity. • Recognising Excellence; our annual Employee Excellence Awards are designed to recognise and reward individuals or teams for their outstanding contribution and performance at work
Dec 05, 2021
Full time
EMCOR UK are currently offering a Full Time Permanent role for a C&I Technician to join our team at GSK Ware. Job Purpose: Provide calibration and testing service for EMCOR at GSK's Ware site. To ensure that all aspects of the calibration works and records operate effectively from initial request, through specification, to carrying out the work. Responsibilities: • Works as part of a team and is responsible for the installation, maintenance and calibration of instrumentation systems on the site. • Provision of maintenance and repair service for pneumatic and electronic instruments and advice on maintenance routines. • Provision of an installation and commissioning service on new equipment and modify existing equipment. • Advise users on correct operation and use of instruments and process control systems. • Responsible for correct implementation of routine maintenance procedures. • Can suggest modifications of instruments, systems or work methods to the calibration manager. • Identify improvements to systems and processes, working with staff to implement changes. • Develop scopes and detailed specifications to meet identified calibration requirements. • Oversee implementation of calibration activities, taking account of the impact on establishment operation and safety • Willing to work in secure and sensitive environment on an exclusively manned site. • Identify improvements to documentation and data handling systems and processes, working with the calibration manager to implement changes. • Manage the Calibration Document Library on a day-to-day basis, including document retrieval, withdrawal and returns • Maintain an effective filing system and develop reports to effectively measure and keep track of progress monitoring performance and routine activities of all tasked projects and investigations. Ensure KPI and monthly reports are completed. • Input data from calibration documentation in the Maximo CMMS in a timely manner • Implement and maintain cGMP compliant documentation systems for production area. • Maintain and update calibration procedures ensuring all updates are logged. • Manage and produce Change controls for EMCOR calibration team. • Log deviations on non-conformance systems • Ensure that equipment is sent off site for calibration in a timely manner • Audit calibration team to ensure compliance with current standard • Ensure the calibration departments compliance to regulatory commitments of the client Attend regular daily scheduled reporting meetings with the Calibration Manager to identify improvements to systems and processes, working with staff to implement changes. • Identify calibration sub-contractors, and liaise with them with respect to specifications, quotations, method statements, work programmes, and safety • Rigidly follow all Health and Safety rules and good safety practices. • Be able to communicate effectively and have flexible approach to work patterns. • Daily liaison with helpdesk administration to ensure calibration reactive & planned work orders are completed & returned within specified SLA's and KPI's. • In conjunction with the Quality Manager maintain the training matrix to ensure all staff are fully qualified for their respective tasks. • Must be willing to undertake company standard internal training workshops and work to GMP (Good Manufacturing practice), if applicable. • Respond to requests made via the "Help Desk" • Carry out task related "Risk Assessments" and maintain the records • Liaise with the help desk administrators regarding organising any out of hours or weekend working including the control of sub contractors & ensuring both site security & the client are aware of any out of hour's works. Person Specification • Time served apprenticeship or qualification to ONC Level or equivalent in either refrigeration, Electrical or Mechanical discipline • Substantial operational and technical experience with demonstrated potential. • Technical expertise, qualifications or apprenticeship in a craft skill or engineering discipline would be an important pre-requisite of the role. • Ability to liaise and supervise contractors • To be conversant with general Safety, Health and Environmental legislation and in particular the "PUWER regulations" and risk assessments • Proven and extensive experience within a similar role. • Substantial operational and technical experience with demonstrated potential. • Preparation and operation of planned maintenance • Ability to liaise and supervise contractors • Knowledge of key operational procedures e.g. time sheets, planned maintenance systems, Quality and Health & Safety. • Experience of positively dealing with the resolution of customer problems within specific contracts. • Demonstrated 'hands-on' technical expertise in a number of key operational areas. • Demonstrable skills in dealing and working closely with internal and external customers and suppliers on complex and interrelated issues on an ongoing basis • Experience in pharmaceutical, healthcare or processing industry and working within a GMP environment would be an advantage. • Be able to communicate effectively and have flexible approach to work patterns. • Knowledge of Word & Excel spreadsheets and their implementation with overall good IT skills • High level of interpersonal, presentation and customer relationship skills. • Must be able to demonstrate leadership qualities with good Influencing skills • Ability to sustain effective relationships • Ability to plan and organise with drive and determination Benefits • 25 days annual leave • Pension schemes • Cycle scheme • Company sick pay • Flexible Working policy where applicable and feasible • Employee benefit discounts including childcare vouchers • Personal Development opportunities: our appraisal process is designed to identify your training needs and the personal development goals needed to progress your career. • Staff canteen (subsidised) at Stevenage, Ware and Weybridge (Not sure about the other sites). • Discount on GSK Products in Onsite shop (Aqua fresh, Sensodyne, Voltarol,... ) • In Learning with (url removed) content (Linked in Learning), Career Innovation, Leading Edge - online platforms for professional development and growth • Creating Balance; our steering group promotes Diversity and Inclusion throughout our business. • Mental Health and Wellbeing; Mind is our EMCOR UK charity, and as such mental health and wellbeing is an important topic for us. To support this we have an Employee assistance programme available to you with free advice on dealing with personal problems such as; debt, legal issues, relationships, addictions and stress. • Charitable Giving and Community; we offer two days off per annum for you to support your chosen charity. • Recognising Excellence; our annual Employee Excellence Awards are designed to recognise and reward individuals or teams for their outstanding contribution and performance at work
Company Description Delivering the exceptional, every day Our purpose: our expertise, care, technology and insight create amazing work environments, helping our customers be exceptional every day. Our promise to our people: a place to work where you can thrive and be your best every day. Our promise to our customers: a trusted partner creating exceptional environments for your customers and people, adding value every day. Our culture - our core values and how we behave: We are one Mitie: we work as one to deliver a seamless, unrivalled service. We are all in it together, if we can help a customer or colleague in any way, we will. We are one Mitie. We are built on integrity and trust: integrity and trust are at the heart of all we do. We are the face of company. We treat others as we would like to be treated. We are proud to work for Mitie. We go the extra mile: whether it's keeping things running smoothly in a safe environment, looking for new ways to do things better or fixing problems, going the extra mile for our colleagues and customers and keeping our promises is in our DNA. Our diversity makes us stronger: we are very proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal. Our customers' business, is our business: we are a partner, trusted for our expertise and for putting our customers at the heart of everything we do. Job Description Role Purpose Working with the Facilities Manager this role will support the day-to-day running of the sites Help Desk, Computerised Maintenance Management System (CMMS) as well as giving analytical support to the Facilities Management Team. The Asset Support and Helpdesk Administrator will also manage the document control system (EDMS) ensuring that document related processes comply with internal procedures and regulatory requirements. Raise purchase orders on behalf of the FM department Main Duties Provide, day to day administration duties to ensure the smooth running of the FM Help desk and CMMS (Computerised Maintenance Management System); this will include management of Work orders, users, functional codes and other key system data. Produce clear and accurate reports and dashboards based on a variety of scheme data. Assist in the design, development and implementation of processes, data and reporting solutions, identified through the CMMS governance process, as part of the business improvement programme. Conduct analysis related to fixed assets. Provide CMMS training to new users and refresher training to existing users as required. Support the action plan to minimize the overdue task backlog. Work with the wider facilities Team in carrying out data cleansing. Provide document support (issuing of controlled documents) Implement and direct documentation procedures in storing, updating and distributing engineering documents, including mechanical and electrical drawings, specifications, O&Ms etc. Receive, quality check, control, notify and distribute documents to relevant recipients. Conduct routine assessments of the Document Control/Records Management system. Qualifications Experience in the administration of Computerised Maintenance Management systems Good level of IT literacy and competency, with proven knowledge of Microsoft Word, Excel, PowerPoint and database administration. Have a professional and flexible approach to responsibilities and be capable of working within a wider team with minimum supervision. Manages time, plans and organises work tasks, monitors and meets deadlines. Manage multiple priorities. Needs to keep a proactive approach to all aspects of the Facilities needs Handles multiple priorities at one time Adapts approach and shows flexibility when priorities change unexpectedly Additional Information Health and Safety responsibilities: Follow Group and company policies and procedures at all times; Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery or risk to health and safety or the environment; Use all work equipment and personal PPE properly and in accordance with training received; Report any issues or training needs to your Line manager and /or via your divisional incident reporting system; Information Security: Ensure compliance with Mitie's information security procedures in all activities; Proactively identify and report security risks to your manager; Report actual and suspected security incidents; Note: This job description Is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken. Specific tasks and objectives will be agreed with the post holder throughout the period of employment. The job description may be varied from time to time by the Company to reflect changes in the post holder's role and/or the needs of the business.
Dec 01, 2021
Full time
Company Description Delivering the exceptional, every day Our purpose: our expertise, care, technology and insight create amazing work environments, helping our customers be exceptional every day. Our promise to our people: a place to work where you can thrive and be your best every day. Our promise to our customers: a trusted partner creating exceptional environments for your customers and people, adding value every day. Our culture - our core values and how we behave: We are one Mitie: we work as one to deliver a seamless, unrivalled service. We are all in it together, if we can help a customer or colleague in any way, we will. We are one Mitie. We are built on integrity and trust: integrity and trust are at the heart of all we do. We are the face of company. We treat others as we would like to be treated. We are proud to work for Mitie. We go the extra mile: whether it's keeping things running smoothly in a safe environment, looking for new ways to do things better or fixing problems, going the extra mile for our colleagues and customers and keeping our promises is in our DNA. Our diversity makes us stronger: we are very proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal. Our customers' business, is our business: we are a partner, trusted for our expertise and for putting our customers at the heart of everything we do. Job Description Role Purpose Working with the Facilities Manager this role will support the day-to-day running of the sites Help Desk, Computerised Maintenance Management System (CMMS) as well as giving analytical support to the Facilities Management Team. The Asset Support and Helpdesk Administrator will also manage the document control system (EDMS) ensuring that document related processes comply with internal procedures and regulatory requirements. Raise purchase orders on behalf of the FM department Main Duties Provide, day to day administration duties to ensure the smooth running of the FM Help desk and CMMS (Computerised Maintenance Management System); this will include management of Work orders, users, functional codes and other key system data. Produce clear and accurate reports and dashboards based on a variety of scheme data. Assist in the design, development and implementation of processes, data and reporting solutions, identified through the CMMS governance process, as part of the business improvement programme. Conduct analysis related to fixed assets. Provide CMMS training to new users and refresher training to existing users as required. Support the action plan to minimize the overdue task backlog. Work with the wider facilities Team in carrying out data cleansing. Provide document support (issuing of controlled documents) Implement and direct documentation procedures in storing, updating and distributing engineering documents, including mechanical and electrical drawings, specifications, O&Ms etc. Receive, quality check, control, notify and distribute documents to relevant recipients. Conduct routine assessments of the Document Control/Records Management system. Qualifications Experience in the administration of Computerised Maintenance Management systems Good level of IT literacy and competency, with proven knowledge of Microsoft Word, Excel, PowerPoint and database administration. Have a professional and flexible approach to responsibilities and be capable of working within a wider team with minimum supervision. Manages time, plans and organises work tasks, monitors and meets deadlines. Manage multiple priorities. Needs to keep a proactive approach to all aspects of the Facilities needs Handles multiple priorities at one time Adapts approach and shows flexibility when priorities change unexpectedly Additional Information Health and Safety responsibilities: Follow Group and company policies and procedures at all times; Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery or risk to health and safety or the environment; Use all work equipment and personal PPE properly and in accordance with training received; Report any issues or training needs to your Line manager and /or via your divisional incident reporting system; Information Security: Ensure compliance with Mitie's information security procedures in all activities; Proactively identify and report security risks to your manager; Report actual and suspected security incidents; Note: This job description Is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken. Specific tasks and objectives will be agreed with the post holder throughout the period of employment. The job description may be varied from time to time by the Company to reflect changes in the post holder's role and/or the needs of the business.
Company Description Delivering the exceptional, every day: • Our purpose: our expertise, care, technology and insight create amazing work environments, helping our customers be exceptional every day. • Our promise to our people: a place to work where you can thrive and be your best every day. • Our promise to our customers: a trusted partner creating exceptional environments for your customers and people, adding value every day. • Our culture - our core values and how we behave : • We are one Mitie: we work as one to deliver a seamless, unrivalled service. We are all in it together, if we can help a customer or colleague in any way, we will. We are one Mitie. • We are built on integrity and trust: integrity and trust are at the heart of all we do. We are the face of company. We treat others as we would like to be treated. We are proud to work for Mitie. • We go the extra mile: whether it's keeping things running smoothly in a safe environment, looking for new ways to do things better or fixing problems, going the extra mile for our colleagues and customers and keeping our promises is in our DNA. • Our diversity makes us stronger: we are very proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal. Our customers' business, is our business: we are a partner, trusted for our expertise and for putting our customers at the heart of everything we do. Job Description Working with the Facilities Manager this role will support the day-to-day running of the sites Help Desk, Computerised Maintenance Management System (CMMS) as well as giving analytical support to the Facilities Management Team. The Asset Support and Helpdesk Administrator will also manage the document control system (EDMS) ensuring that document related processes comply with internal procedures and regulatory requirements. Key responsibilities · Provide, day to day administration duties to ensure the smooth running of the FM Help desk and CMMS (Computerised Maintenance Management System); this will include management of Work orders, users, functional codes and other key system data. · Produce clear and accurate reports and dashboards based on a variety of scheme data. · Assist in the design, development and implementation of processes, data and reporting solutions, identified through the CMMS governance process, as part of the business improvement programme. · Conduct analysis related to fixed assets. · Provide CMMS training to new users and refresher training to existing users as required. · Support the action plan to minimize the overdue task backlog. Work with the wider facilities Team in carrying out data cleansing. · Provide document support (issuing of controlled documents) · Implement and direct documentation procedures in storing, updating and distributing engineering documents, including mechanical and electrical drawings, specifications, O&Ms etc. · Receive, quality check, control, notify and distribute documents to relevant recipients. · Conduct routine assessments of the Document Control/Records Management system. Key competencies 1. Good level of IT literacy and competency, with proven knowledge of Microsoft Word, Excel, PowerPoint and database administration. 2. Have a professional and flexible approach to responsibilities and be capable of working within a wider team with minimum supervision. Decision making and problem solving skills are essential as is the ability to effectively present, plan and organise 3. Delivering quality service through all levels of communication. 4. To monitor and uphold a high quality of service and products to clients. 5. Manages time, plans and organises work tasks, monitors and meets deadlines. Manage multiple priorities. 6. Needs to keep a proactive approach to all aspects of the Facilities needs 7. Handles multiple priorities at one time 8. Adapts approach and shows flexibility when priorities change unexpectedly Qualifications Experience of day-to-day running of Help Desk, Computerised Maintenance Management Systems (CMMS) as well as giving analytical support to the Facilities Management Team. Experience of managing a document control system (EDMS) ensuring that document related processes comply with internal procedures and regulatory requirements. Additional Information This job description Is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken. Specific tasks and objectives will be agreed with the post holder throughout the period of employment. The job description may be varied from time to time by the Company to reflect changes in the post holder's role and/or the needs of the business. At Mitie we know that 'our diversity makes us stronger'. We're committed to creating a diverse and inclusive environment where our people can thrive and be their best every day. We are very proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal. We recognise the unique contributions that you can bring and our people and customers thrive when we get this right.
Dec 01, 2021
Full time
Company Description Delivering the exceptional, every day: • Our purpose: our expertise, care, technology and insight create amazing work environments, helping our customers be exceptional every day. • Our promise to our people: a place to work where you can thrive and be your best every day. • Our promise to our customers: a trusted partner creating exceptional environments for your customers and people, adding value every day. • Our culture - our core values and how we behave : • We are one Mitie: we work as one to deliver a seamless, unrivalled service. We are all in it together, if we can help a customer or colleague in any way, we will. We are one Mitie. • We are built on integrity and trust: integrity and trust are at the heart of all we do. We are the face of company. We treat others as we would like to be treated. We are proud to work for Mitie. • We go the extra mile: whether it's keeping things running smoothly in a safe environment, looking for new ways to do things better or fixing problems, going the extra mile for our colleagues and customers and keeping our promises is in our DNA. • Our diversity makes us stronger: we are very proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal. Our customers' business, is our business: we are a partner, trusted for our expertise and for putting our customers at the heart of everything we do. Job Description Working with the Facilities Manager this role will support the day-to-day running of the sites Help Desk, Computerised Maintenance Management System (CMMS) as well as giving analytical support to the Facilities Management Team. The Asset Support and Helpdesk Administrator will also manage the document control system (EDMS) ensuring that document related processes comply with internal procedures and regulatory requirements. Key responsibilities · Provide, day to day administration duties to ensure the smooth running of the FM Help desk and CMMS (Computerised Maintenance Management System); this will include management of Work orders, users, functional codes and other key system data. · Produce clear and accurate reports and dashboards based on a variety of scheme data. · Assist in the design, development and implementation of processes, data and reporting solutions, identified through the CMMS governance process, as part of the business improvement programme. · Conduct analysis related to fixed assets. · Provide CMMS training to new users and refresher training to existing users as required. · Support the action plan to minimize the overdue task backlog. Work with the wider facilities Team in carrying out data cleansing. · Provide document support (issuing of controlled documents) · Implement and direct documentation procedures in storing, updating and distributing engineering documents, including mechanical and electrical drawings, specifications, O&Ms etc. · Receive, quality check, control, notify and distribute documents to relevant recipients. · Conduct routine assessments of the Document Control/Records Management system. Key competencies 1. Good level of IT literacy and competency, with proven knowledge of Microsoft Word, Excel, PowerPoint and database administration. 2. Have a professional and flexible approach to responsibilities and be capable of working within a wider team with minimum supervision. Decision making and problem solving skills are essential as is the ability to effectively present, plan and organise 3. Delivering quality service through all levels of communication. 4. To monitor and uphold a high quality of service and products to clients. 5. Manages time, plans and organises work tasks, monitors and meets deadlines. Manage multiple priorities. 6. Needs to keep a proactive approach to all aspects of the Facilities needs 7. Handles multiple priorities at one time 8. Adapts approach and shows flexibility when priorities change unexpectedly Qualifications Experience of day-to-day running of Help Desk, Computerised Maintenance Management Systems (CMMS) as well as giving analytical support to the Facilities Management Team. Experience of managing a document control system (EDMS) ensuring that document related processes comply with internal procedures and regulatory requirements. Additional Information This job description Is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken. Specific tasks and objectives will be agreed with the post holder throughout the period of employment. The job description may be varied from time to time by the Company to reflect changes in the post holder's role and/or the needs of the business. At Mitie we know that 'our diversity makes us stronger'. We're committed to creating a diverse and inclusive environment where our people can thrive and be their best every day. We are very proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal. We recognise the unique contributions that you can bring and our people and customers thrive when we get this right.
