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Finance & Planning Committee External Member We are seeking to appoint an external member of our Finance and Planning Committee The GPhC is the regulator for pharmacies, pharmacists and pharmacy technicians in Great Britain. Our role is to protect, promote and maintain the health, safety and wellbeing of patients and the public by upholding standards and public trust in pharmacy. We are a statutory regulator set up by the UK and Scottish parliaments, independent from government and from those we regulate. Our role and functions are set out in the Pharmacy Order. The Council is the governing body of the GPhC. It sets strategic direction, making sure that the organisation is able to fulfil its statutory duties in an efficient and cost-effective way. To help it fulfil its roles and have assurance in particular areas, the Council has created four committees, one of which is the Audit and Risk Committee. We are proud of our diverse and inclusive culture - we value the diversity of our workforce and we know that having a broad range of experience and insight will help us to have better discussions and make better decisions. We actively encourage applications from a wide range of applicants, from all sections of the community. The Role The Finance and Planning Committee plays a key role in the development and assurance of the organisation, supporting our Council by ensuring the efficiency and effectiveness of the organisation and by overseeing and monitoring the implementation of the investment strategy and policy. The investment fund is managed by an external investment management firm. More detail about Committee's role can be found in its terms of reference, as part of the application pack. Committee members provide oversight to ensure that the business and financial plans align with the GPhC's overall strategy. The external member supports the Committee with scrutiny of GPhC's investment portfolio performance as well as providing input to all areas of its work. Requirements To contribute to the Committee's discussion on financial sustainability and performance of the of the GPhC and the delivery against its overarching financial strategy To contribute to the Committee's discussions on business planning, budgets, efficiency and effectiveness An ability to provide advice on the complex financial performance, including scrutiny of third-party supplier performance. A commitment to equality, diversity and inclusion, dealing with people and issues honestly and with respect. Qualifications and experience: essential Working with boards at either executive or non-executive level. Understanding of corporate governance Extensive experience or organisational management and demonstration of financial acumen across complex financial analysis Qualifications and experience: desirable An understanding of professional regulation An ability to provide on financial investment and market performance Practical information Time commitment The Committee meets four times a year, either on MS Teams or at the GPhC office in Canary Wharf. Preparation time will be required ahead of each meeting. On occasion, an additional meeting may be required. Length of appointment The initial term of office will be three years (1 October 2025 - 30 September 2028), with a possible reappointment for a period of between three and five years. Fees and expenses The role pays £2000 per annum (reviewed annually). Committee members can claim expenses for travel, accommodation, subsistence and carer's costs incurred on GPhC business, in line with our expenses policy. Adjustments We welcome and encourage applications from people who may need adjustments through the process and/or to carry out the role. We are committed to making any reasonable adjustments that would support your application or support you in the role, including to travel, accommodation and other expenses. How to apply Please read the application pack for the role, which provides all relevant details about the role and the Finance and Planning Committee. To apply, please complete our online application form , which asks you to provide some biographical information, reference details, declarations and equality and diversity monitoring information, as well as outlining your work experience, including the submission of a supporting statement, explaining how you meet the criteria for the role (set out in the application pack)

Salary: Competitive We're looking for a talented and enthusiastic Marketing Executive to join our Pharmaceutical Press Marketing Team. You will be responsible for the planning, delivery, measurement, analysis, and reporting of integrated multichannel marketing activity targeted to designated audiences. You will have a strong understanding of user experience design principles and be able to analyse and interpret data. In this role, you'll collaborate with the marketing and sales teams to execute audience acquisition and engagement campaigns. If you thrive in a fast-paced environment and enjoy creating marketing content in multiple formats to attract, engage, convert, and retain audiences, this opportunity is perfect for you! This role requires national and international travel to represent Pharmaceutical Press at exhibitions and conferences for up to 5 days at a time. Requirements: Essential Bachelor's degree in a related field; Or equivalent combination of education, skills, and experience. Good understanding of user experience design principles and ability to apply this to campaigns, so that the user follows an intuitive journey. Strong measurement and insight skills, including the ability to analyse, interpret, and synthesise quantitative and qualitative data to create actionable information. Enjoys being analytical as much as they enjoy being creative. Experienced in managing multiple projects at one given time. Excellent copy writing skills. Experience creating annual and campaign marketing plans. Excellent project management skills and strong attention to detail. Ability to work independently, in a team setting, and across external & internal stakeholder groups. Ability to develop good working relationships with other teams and colleagues. Desirable Experience of working with applications forming our current tech stack: WordPress, Pardot, Vimeo, Hootsuite, Google Analytics. Experience delivering lead generation marketing campaigns for B2B brands and working with sales teams. Knowledge of the healthcare sector. The Directorate Pharmaceutical Press is the knowledge business of the Royal Pharmaceutical Society. We're the world leaders in evidence-based pharmaceutical publications and guidance. Pharmacists and other healthcare professionals trust us to provide expert analysis, educational support, webinars, and news that informs, supports and enhances their practice. We independently source, evaluate, and communicate and make practical medicines knowledge accessible worldwide. In the Publishing Directorate, the following teams work collaboratively to provide our world-class products: the Journals team; the Sales and Marketing team (in which this role sits); the Technology team; the Product team and the Editorial team. The Team You would be joining a marketing team of five others, who strive to grow global brand awareness as well as lead generation. We have a collaborative approach within not just the marketing team but the sales team too. How we are currently working RPS supports and works in a hybrid way, which means you will be able to work from home, however, there will be an expectation for collaborative face-to-face working - on average and typically this may be something between 4-8 working days per month at our London Office. ️Closing date: 20 August 2025 If you would like to learn more about the role, view our job description Please attach your CV and Cover Letter We are passionate about creating a culture of belonging, inclusion, and diversity these are part of our core values at RPS and we are striving to have an organisation that represents the diversity of the profession. At RPS we do not discriminate on the basis of race, colour, religion, sex, sexual orientation, gender, age, or disability and we encourage applications from all backgrounds.

Exceptionally organised practice, with highly efficient processes, effective use of systems to ensure smooth patient journey. Incredible development opportunities - GPs can practice special interests for a session per week, making this a varied portfolio career for those who are interested. Patient centric, with low levels of admin. Highly trained multi-disciplinary team. Training Practice. CQC rated Good. Your role Salaried GP - Newly Qualified GP required 4 sessions Clinically focussed position with reduced admin Very low home-visiting Realistic workload and strong emphasis on work/life balance. You must be qualified as a General Practitioner and registered with the GMC and UK Performers List Progressive and forward-thinking set-up. GP Teaching Practice, FY2's and 4 th Year Medical Students. Unique levels of support to its GPs, contributing to an excellent working environment. Part of larger network with many GP Teaching and Training practices across London. Further support of Pharmacist who will sign the majority of your prescriptions. Career progression supported - opportunities to practice special interests for a session per week. CQC rated Good. You will be supported with career progression, for those who have a desire to become a Teacher, Trainer or to progress to Leadership. The surgery is also extremely low visiting for GPs, with ANPs and Physician Associates carrying out the bulk of visits. Salary - £11,000 (experience dependent) + indemnity paid in full + 6 weeks annual leave + 1 week study leave + NHS Pension Location - Upton Park, East London The surgery - Forward-thinking, dynamic set-up. Purpose-built practice. Highly innovative, informative and efficient clinical triaging process. High levels of support. Pharmacist to assist with prescriptions. Very low-visiting (ANPs and PAs do visits). Supportive senior GPs who encourage clinical progression. Multi-disciplinary team. Clinically led, by you and the other GPs. Wide range of learning and teaching opportunities. Investors in people accredited - SPIN Fellowship support Accredited to support Tier 2 Visa Next Steps: For further details on this exceptional role, please click the Apply Now button. If you can specify the best time to talk, please do; we will get in touch when it suits you best. You will then be contacted by one of our specialist consultants, who will provide you with further details about the role. If you would like to talk ahead of sending us your CV, please give us a call on . Please note, any contact is in the strictest confidence and we will not send your details to any practice without your expressed consent to do so. Is this role almost right for you, but not quite ticking all the boxes? If so, we have hundreds of other roles available and can also work proactively to find you your perfect post. We have been named as the Recruitment Firm of the year at the HealthInvestor Awards, Winners of the Professional Service Provider of the Year at the General Practice Awards, Winners of the Recruitment Award at the LaingBuisson Awards and named on the Recruiter Hot100 list , so in dealing with us you'll be in safe hands! For every placement we make, Menlo Park plants two trees! We plant one on your behalf and the other on the surgery's behalf. By planting two trees we offset 0.6 tonnes of CO2, the equivalent of driving 1,466 miles in a standard car. We want to contribute towards helping save the planet! Please tick this box to consent to us using your data. How we use your data is outlined in our privacy policy Need some guidance or advice? We're here for you Did you know we have our own Primary Care Podcast? Stream today!

Invicta Health has an opportunity for a salaried GP to join our team at St James Surgery in Dover, working up to 8 sessions a week. St James Surgery is based in the seaside town of Dover, famous for its white cliffs and its strategic gateway to Europe. They are situated a short stones throw away from the beach and close to the historic Dover Castle. They are a thriving practice, supported by their patient population of circa 9000. St James Surgery is warm and friendly with a robust multi-disciplinary team, which includes Nurse Practitioners and a Clinical Pharmacist. The multi disciplinary team is supported by an experienced administration team who handle referrals, prescriptions, reports and other general tasks. St James is one of seven GP practices that sit under Invicta Health. We are a well known community interest company, devoted to supporting and improving primary care in the Kent area. We are looking for an enthusiastic and compassionate GP who enjoys a team focus in problem solving and also enjoys sharing knowledge. You will have excellent verbal and written communication skills and you will be an excellent listener. You will be on the General Medical Council's GP register, having passed the MRCGP (or equivalent) and gained a certificate of Completion of Training (CCT). An interest in teaching would be ideal, and the development of areas of special interest would be welcomed and nurtured. Main duties of the job As a Salaried GP, you would provide a wide range of primary care based general medical services to ourpatients in a non-judgemental, respectful manner, using a patient centred and fully team-based approach.Good communication between colleagues is essential to the role, as we routinely share our experience andknowledge within the practice in order to optimise patient care. Home visits by the GPs are rare. About us Invicta Health are a non-profit company, with a passion for primary care. We have a wide range of services such as hub-based GPs services, GP surgeries, services in Urgent Care Centres and A&E, a Community Primary Care mental health service, GP staff training service and the list is growing all the time. We are formed by a federation of General Practitioners working in Canterbury and South Kent Coast areas of East Kent. Our aim is to provide local, high quality services for local people by collaborating with other established organisations in the health and social care community. What perks can we offer you? Flexible working options, such as term time only, annualised hours & multi site working 90% indemnity reimbursement Support for newly qualified GP's via new to practice programme Opportunity to work within our local urgent treatment centres 9 weeks leave inclusive of study leave Learning and Development opportunities Approved blue light card provider Salary Sacrifice Schemes Company Car Scheme Employee Assistance Programme Job responsibilities To work with the staffbased within the surgeries and administrative staff from Invicta Health toensure patients receives the highest possible standards of care. To work with other healthand social care providers to ensure an appropriately safe and integratedservice. To engage with local andnational initiatives and strategies to improve and co-ordinate better and moresustainable Health care provision. Main Duties Provide comprehensiveassessment, advice, and treatment for the registered practice population. Maintain accurate andcomprehensive records of consultations using the EMIS clinical systems. To coordinate and directthe delivery of care by the clinical team on a day to day basis. To provide clinical support to other members of staff, both clinical and administrative, in achieving the highest possible standards of care and QOF and Enhanced Services targets. Prescribe according to national and local evidence-based gudielines. Person Specification Qualifications A medical practitioner whose name is included in the General Practitioner Register under article 10 of the General and Specialist Medical Practice Order 2003 Not subject to suspension under section 41A of the Medical Act 1983 Qualified General Practitioner (completed certificate of Completion of Training CCT) Currently on a performers list and not suspended from that list or from the medical register Vocational Training certificate or certificate/experience of equivalence Experience Experience In practice as a General Practitioner/Locum Practitioner An up to date understanding of modern primary care and its delivery in an urgent care and community setting Understands the NHS and its clinical environment Able to manage common medical, surgical, and psychiatric emergencies Ability to make the appropriate referral for further management Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Woodgrange Medical Practice is looking for a salaried GP for 4 sessions per week. We are a well-organised, efficient Practice, with a list size of 16,000 and growing. We are based in a spacious converted bank, which has had several extensions to provide a comfortable and modern clinical environment. There are excellent transport links and we are close to the Olympic Park and Westfield shopping Centre. As an innovative and forward-looking practice, we are always looking to improve the way we deliver care. As a result, we have been recipients of several national awards such as the RCGP's best clinical innovation and Pulse magazine's diabetic clinical team of the year, runner-up. We have a strong ethos of teaching and training, and you will be welcomed into our large Primary Care team of 13 Doctors, GPSi in Dermatology/surgery, 3 Advanced Nurse Practitioners, 2 Practice Nurses, 3 HCAs, Diabetic Nurse Specialist, and 3 Pharmacists. You will instantly become a valued member of the team. Every clinical and administrative member of staff is encouraged to develop professionally. The doctors have been supported and encouraged to specialise; each has their own interest, e.g., Substance Misuse, Mental Health, Dermatology, Minor surgery, Paediatrics, and Women's health. Main duties of the job To carry out personal medical services expected from a General Practitioner and record clear and contemporaneous consultation notes to agreed standards. About us Woodgrange Medical Practice is a well-organised, efficient Practice, with a list size of 16,000 and growing. We are based in a spacious converted bank, which has had several extensions to provide a comfortable and modern clinical environment. There are excellent transport links and we are close to the Olympic Park and Westfield shopping Centre. We are a large organisation; the whole team really is a happy family. We respect, listen to, and value every member of staff, as each has an important role to play in the organisation. Job responsibilities To attend Practice meetings. To render assistance with any extra services where needed. Liaise with external authorities as required. Conform to practice procedures for QOF, prescribing incentive schemes, PBC and other enhanced services and directives as stipulated by the PCT/Government or the Practice. To do extended hours on a Rota basis. Assess own performance and take accountability for own actions, either directly or under supervision. To carry out telephone consultations/video consultations and telephone triage. Handling of pathology results, hospitals, and mail. Benefit Agency reports, Social Services reports, Insurance reports, and the like, where the patient is being dealt with by Salaried Partner and upon prior agreement with Partners. Compile and issue computer-generated acute and repeat to do and review prescriptions as and when required. Prescribe in accordance with the accepted prescribing formulary (or generically) whenever this is clinically appropriate. To do Referral letters for patients seen. To cover for other Doctors on annual leave/study leave. To update and summarise patients' computer records from letters received. To teach and supervise students/GP Registrars/Nurses, FY2 doctors, and other attached placement doctors as and when required. To keep rooms clean and tidy. To be punctual, effectively manage own time, workload, and resources. To conduct and dress yourself in a professional manner. To maintain a good working relationship with staff, doctors, and patients. Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team's performance and service expansion. To prepare and participate in CQC visit. Ad hoc duties as and when required. Person Specification Qualifications Eligible to work in General Practice in the NHS. Experience as a GP educator. Experience of appraisal in practice or other setting. Willing to successfully complete appropriate training for appraisal and remain up to date with the developing GP Appraisal, relicensing and revalidation agenda. To deal with sensitive information in a tactful way. To be able to demonstrate ongoing personal and practice development. To have a facilitative approach. To discuss difficult areas sensitively and diplomatically. Excellent communication skills including verbal, written, face to face, and active listening skills. Recognise people's needs for alternative methods of communication and respond accordingly. Computer skills familiar with the GP based software, Microsoft Word, and e-mail. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Salaried GP - South East London Application Deadline: 30 September 2025 Department: GPs Employment Type: Part Time Location: South East London Sites Description The Role We're looking for enthusiastic Salaried GPs to join our well-established and friendly team. You'll work alongside experienced colleagues, including a multidisciplinary team of Nurses, Paramedics, Pharmacists, and Mental Health Nurses, ensuring you have the support you need to provide exceptional patient care. Locations Available: Knights Hill Surgery (SE27) Penrose Surgery (SE17) Deptford Surgery (SE14) Hours: Minimum 6 sessions per week Salary: £11,500 - £13,000 per session depending on experience and responsibility. Key Responsibilities Salaried GPs will be responsible for seeing patients, working with our multidisciplinary team, and undertaking the normal duties/responsibilities associated with a GP working in Primary Care. Skills, Knowledge and Expertise What We're Looking For GMC registered GP with a licence to practice Registered on the NHS Performers List Comfortable using EMIS and clinical tools (T-Quest, Pathlinks, etc.) Strong interpersonal and communication skills A flexible team player who is passionate about delivering the highest quality of care Benefits

LUDGERSHALL & TIDWORTH - THE CASTLE PRACTICE We are a friendly, welcoming, supportive, and forward thinking semi-rural practice on the Wiltshire/Hampshire border. You might not know where we are, but we are only a 30 min commute from Winchester, Salisbury, or Marlborough! Due to a growing list size, we are looking for a 6-8 session GP. We currently look after 16,500 patients with a young patient demographic, due to our location at the edge of Salisbury Plain. Both of our surgeries are located in the heart of the community, and we are an innovative practicewho value continuity of care. Working as Lead Practice for Sarum North PCN we are actively involved in working together to shape Primary Care for the future in our area. We have a wide multidisciplinary team consisting of 5 GP Partners, 1 Managing Partner, 4 Salaried GPs, 1 GP Retainer, Advanced Nurse Practitioner, Nurse Prescribers, Practice Nurses, Nursing Associates and Healthcare Assistants. We also have a Pharmacist, Pharmacy Technician, GPAs and Care Coordinators, with the PCN providing a dedicated Social Prescribing Team. All are supported with an experienced administrative framework, including IT and Data Quality, Secretarial and Prescribing Clerk teams. As a training practice we host ST1-3s, F2s and medical students. We have a regular practice meeting schedule which includes MDTS and quarterly Clinical Governance meetings. As part of our patient access, we run a dedicated telephone triage hub and wing, providing urgent on the day treatment via telephone, online and video consultations, as well as face to face contacts at our two sites which are just 3 miles apart in Ludgershall and Tidworth. We have a greatteam always striving to maintain a comfortable work-life balance. We work hard to give a good service to our patients and offer competitive salaries. We use SystmOne (TPP) and Arden's templates and will offer training if needed. We are keen to meet you so if you would like an informal chat or to arrange a visit to meet our team, virtually or in person please contact: Dr Louise O'Leary: or If you would like to join our team, please send a CV with covering letter to the above e-mail address or by post to: The Castle Practice, Central Street, Ludgershall, SP11 9RA Closing Date: Open

£99,000 - £108,000 per annum Indemnity + BMA contract + 7 weeks leave Unique levels of support to its GPs, contributing to an excellent working environment Part of larger network with many GP Training practices across London Further support of Pharmacist who will sign the majority of your prescriptions Bureaucracy stripped away so you can focus on the reason you chose to become a doctor, clinical work and seeing patients You will also be supported with career progression, whether that is a clinical interest or if you have a desire to become a teacher or trainer. The surgery is also extremely low-visiting for GPs, with ANPs and Physician Associates carrying out the bulk of visits. Salary - £10,000 - £11,000 (experience dependent) + indemnity paid in full + 6 weeks annual leave + 1 week study leave The surgery - Forward-thinking, dynamic set-up Purpose-built practice High levels of support Pharmacist to assist with prescriptions Very low-visiting (ANPs and PAs do visits) Supportive senior GPs who encourage clinical progression Highly organised administration team Multi-disciplinary team (Nurse Practitioners, Pharmacists, Physician Associates) Clinically led, by you and the other GPs Wide range of learning and teaching opportunities Investors in people accredited Your role 4 sessions Clinically-focused position with reduced admin Very low home-visiting Realistic workload! The benefits - Returning to a clinically-based role Full indemnity cover paid by the practice 6 weeks' leave + 1 week study leave Clinical progression encouraged and supported Next Step For further details on this exceptional role, please click the Apply Now button. If you can specify the best time to talk, please do; we will get in touch when it suits you best. You will then be contacted by one of our specialist consultants, who will provide you with further details about the role.

Our database is constantly updated with hundreds of positions throughout the UK and globally. Let us know your perfect role & we will send you daily job updates. Send us your contact details and one of our Consultants will call you back at a time that suits you. Recommend to a friend, give us your details. SALARIED GP DONCASTER MODERN SURGERY £9500 PER SESSION BENS in Doncaster Job Ref: dmzldon2 Salaried GP Required £9,500 Per Session MDU Paid Doncaster Dream Medical is looking for forward-thinking, experienced GPs to join our Doncaster practice in Yorkshire. We have up to 10 sessions available, with a minimum of 5 required. The practice has a manageable patient list of 11,000, modern premises, and a friendly team. This position is ideal for GPs seeking a career move in Doncaster. You should be approachable, confident, compassionate, and treat patients as individuals. The surgery boasts a strong clinical team including nursing and support staff to facilitate your work. As a GP, your responsibilities include: Providing clinical care as per the job plan, including consultations, telephone triage, correspondence, results, medication reviews, prescriptions, safeguarding, medicals, reports, home visits, meetings, and on-call duties (excluding out of hours). Adhering to GMC standards and prioritizing patient care. Supporting the development and review of the practice's action plan with the Practice Manager and clinical lead. Collaborating with the primary healthcare team and attending team meetings. Maintaining ongoing CPD and staying updated with clinical developments. Completing mandatory training and engaging in NHS appraisal, PDP, and GMC revalidation. Reporting significant events and clinical governance issues. Acting professionally and representing the practice positively. Requirements: GMC registration and active clinical practice. Experience as a doctor with GP accreditation. Good organizational skills. Excellent interpersonal skills and team commitment. Dedication to quality and patient-focused care. Continuous professional development record. About the Practice: Current team includes a Regional Medical Director, 3 GPs, an Advanced Nurse Practitioner, Practice Nurses, and a Pharmacist. Located in central Doncaster in a modern health centre with amenities nearby. Close to Doncaster mainline station and public transport. Onsite and nearby parking available. CQC Rating: Good. This is an excellent opportunity for both recently qualified and experienced GPs. We are flexible with interview scheduling. Please apply with your updated CV. Contact Zak Lawson at for more information. Dream Medical also offers part-time hours and flexible schedules, with opportunities in Oxfordshire, Bognor Regis, Peterborough, Somerset, and more. Call for assistance.

Healthcare systems are struggling; our solution is communication. We have a bold vision: everyone involved in a patient's care - including the patient - should be able to communicate easily with each other. And we believe every NHS staff member should be using our software to make that happen. We want to make healthcare genuinely better. We are solving one of the biggest challenges of our generation, and to do this, we need the best talent possible to help us raise the bar this is where you come in. Our products are used daily (and you will have most certainly received a message from us) by over 98% of GP practices and half of NHS hospitals, impacting millions of lives. As a Customer Success Implementation Manager at Accurx, you'll play a key role in helping NHS organisations and care providers successfully adopt our products, enabling better patient communication and improved care outcomes. You'll lead the delivery and implementation of solutions our customers have procured, providing clear, effective training on both new and existing tools. You'll monitor adoption throughout the contract to ensure our products are fully embedded in clinical workflows, supporting the Implementation team to meet activation targets and deliver every project on time. As the primary contact during implementation, you'll build strong relationships with customers, empowering them to get the most from Accurx's products and ultimately improve patient experiences. The Unique Challenges You'll Solve This isn't just about executing tasks or managing projects. You'll be: Leading programs of work for users to drive recurring usage of procured products where adoption might have fallen below target. Identifying risks and mitigations for process improvement across the team to improve the overall onboarding and product implementation experience. Using data and qualitative customer feedback to overcome challenges to adoption and risk of churn. Consistently striving to improve our overall delivery and user experience when getting started with our product to maintain high adoption and promote contract retention. Putting in place long-term processes and strategies so that the same problems or challenges aren't repeated. Proactively identifying and delivering impactful projects to improve the overall Customer Success function What We're Looking For Customer Relationship Management: You can quickly understand the needs of a customer and are responsive to their asks and/or challenges. You are a strong communicator and able to adjust your style to suit who you are speaking to. You confidently manage customers' objections throughout the Implementation or Training phase. Planning & Project Management: You can manage an onboarding project end to end. You are able to adapt quickly to new challenges and come up with a variety of solutions for customers or internal stakeholders. Communication, Training & Influencing: You understand the needs of a product user so you can adapt training styles. You have a strong understanding of all Accurx products and how to engage users with them. You can confidently demo any product and deliver training to a variety of stakeholders. Risk Management, Problem Solving & Critical Thinking: You can anticipate problems before they arise and quickly resolve them when they do. You are able to identify new opportunities to better deliver training and reach activation targets effectively. Data-Driven Approach: You use data and qualitative customer feedback to overcome challenges to adoption and risk of churn. You are able to use data to drive change, including creating new training plans or testing out new ways of working. Our Principles in Action Fix healthcare communication: Healthcare systems are struggling; our solution is communication. All our efforts are centered here. We spend time on the frontlines to understand our users and the health system's challenges. Raise the bar: We have built an exceptional team to solve hard challenges. We hire for expertise and new ideas, maintaining high standards and only delivering work we're proud of. Be a driver, not a passenger: We make things happen, focus on the right problems, and bring the energy to deliver ambitious goals. Succeed together: We succeed only as a team. Our mission is too important for anything less, so company success always comes first. Move with urgency: We're on a mission, and every day lost is a missed opportunity to improve lives. We work at pace and focus on our mission, our users, and our impact. Be relentlessly resourceful: .We embrace constraints as they force us to think differently, be creative, and focus. Embrace challenge: We choose constructive conflict over superficial harmony. We have tough conversations to reach the best decisions and hold each other accountable. What We Can Offer £50,000 -£70,000 + the value of £31,500 share options. Access to Happl - a flexible benefits provider with a given budget of £600 to spend on perks of your choice. Options include private health insurance, wellness providers and more. We are office first, all accuFolk come to our office in Shoreditch 3 days per week, with the option to work remotely 2 days a week. Read more about our policy here . Enhanced parental leave policy Working abroad policy We have our very own Chef! Free healthy breakfasts, snacks and lunches will be provided, with the occasional sweet treat! And much more . Like the sound of this role and want to know more about the company? Here's more about us We're a fast-growing healthcare technology company which makes it easier for patients and healthcare teams to communicate. Accurx is where conversations happen with and about patients. Our software helps doctors, nurses, pharmacists, administrators and other professionals to seamlessly connect with both patients and each other. Our mission is simple: everything we do is to make patients healthier and healthcare staff happier. Today, Accurx is used in 98% of GP practices nationwide and every day more healthcare professionals are using our software in hospitals, pharmacies, care homes and the community. We're passionate about staying close to our users, which is why everyone at Accurx visits a GP practice at least twice a quarter to understand how a practice runs, the difficulties they face with technologies and how we can help. Head over to our main careers page to find out more about the team and our candidate hub . You can also find out more about us on Medium , LinkedIn and Twitter & Instagram . Our YouTube channel is full of demos of our product, webinars we have held with our users and some clips about life at Accurx. Diversity & Inclusion Accurx is committed to being an inclusive employer.As part of this, we're glad to accommodate candidates who need adjustments throughout the interview process . Pre-employment Screening All successful candidates are asked to complete a Basic DBS check along with other pre-employment checks (referencing & right to work). You can find more on our process here . If you'd like to ask questions before you apply please email .

About ZAVA We're on a mission to provide our patients with accessible and dependable healthcare at a fraction of today's cost. Our team of Doctors, Engineers, Customer Support Advisors, Marketers, Product Managers, UX Designers, Pharmacists, and Commercial and Operations Specialists works collaboratively to develop and maintain a digital healthcare platform that suits our patients' needs and schedules. The pandemic changed our lives, requiring us to find flexible, remote and innovative healthcare solutions to meet our needs during challenging and changeable periods. Many of our patients turned to telemedicine as a convenient solution to getting their healthcare online from the comfort of their homes. By delivering a safe and efficient digital healthcare service, we've provided over 12 million consultations across the UK, Germany, France, and Ireland, enabling millions of people to have essential access to healthcare when they need it most. It's our motivation to continue fulfilling their needs and to expand further to meet the needs of others, ensuring we're always there with the latest tech, treatments and advice. We're doing more than providing healthcare, we're enabling and empowering people by making healthcare work for them. We're here because we care about healthcare, and we plan to be the largest digital primary healthcare platform for people across Europe. About the role The Senior Data Analyst at ZAVA will be responsible for understanding, and helping others understand, how to optimize our products and services for patients across multiple locations. With millions of data points accumulated over 12 years of operating ZAVA in various countries, the role involves leveraging this wealth of real-world experience to guide future decisions. The Senior Data Analyst will use the insights from past data to inform and validate the direction of our future initiatives. They will create tools and dashboards to break down key drivers of product performance in clear, actionable ways. Additionally, they will help define our KPIs and end-to-end patient flows, driving performance by surfacing insights, supporting tactical decisions, and influencing product strategy with a compelling, evidence-based narrative that resonates with both technical and non-technical audiences. Key Accountabilities: Leading a collaborative problem-solving process to define meaningful, relevant and easily understood KPIs around product performance. Creating comprehensive end-to-end analysis and dashboards that visualise key metrics across;product improvements, clinical, operations, marketing and more functions,transforming data into actionable insights. Seeking and validating trends in data that help the business to grow by focusing on good patient outcomes. Collaborating with other team members to better understand user behaviour through experimentation and testing. Provide support on A/B and multivariate testing and other best-practice analytical techniques during the feature development process. Identifying tracking requirements to enable accurate reporting/measurement. Work with our developers to get these implemented. Helping to develop and maintain our business intelligence tool (DBT and Lightdash) by adding new metrics in line with emerging areas of business interest and product development. Be a passionate ZAVA data advocate, inspiring others to embrace and utilise data through compelling storytelling, evidence-based insights, and impactful analysis. We would love you to have the following: Technical skills & experience: Strong SQL skills and experience working with data warehouses (preferably in AWS) and data transformation tools like ETLeap and DBT. Strong directive use of business intelligence tools - like Lightdash or similar BI tools. Confidence in managing senior (Heads of and C-suite) stakeholders from across the business. Attention to detail - being able to identify anomalies in the data and spot trends before anyone else. Proven experience working with web tracking tools (Segment/Google Analytics). Nice to have, but not at all essential: Experience in the healthcare industry, or a tech company A/B testing tools and practical examples Mentoring analysts (whether in a formal or informal capacity) Personal qualities Can work as part of a team Ability to adhere to regulations andpolicies Ability to follow tasks through to completion Desire to want to help patients - caring and empathetic Strong initiative Humble: you listen and take on feedback, and you are kind and caring to those around you. Inquisitive: you question the status quo and dare to do things differently. Resilient: you embrace change and face challenges. Macher: you are innovative and rise to the occasion to build things that make a difference. Collaborative: you work well as part of a team, supporting and being kind to others What you can expect from working at ZAVA! Knowledge Sharing - We're learning all the time (mostly from each other) because we don't work in silos. We talk, teach and ask questions - sharing knowledge so that we can all develop new skills. Wide range and variety of data - From sensitive patient data to marketing and web analytics, you can expect to work with a wide range of complex data. Make an impact - By leading a collaborative problem-solving process to define meaningful, relevant and easily understood KPIs around product performance, you will see the impact of your insights and the overall value to the business. Trust and autonomy - You'll have the freedom to manage your schedule and will be trusted to run projects from end to end. A lot of analysis will be performed in SQL but you'll also be given the flexibility to use other data tools such as Python and R - whatever you prefer using. We also welcome our employees to introduce new tools, experiences and ways of working. Company-wide benefits - Please see a full list of our benefits below. Benefits from the day you join: 25 days holiday per year + bank holidays + your birthday off Healthcare cash back plan through SimplyHealth ️ Free access to Wellness Cloud, advice, counselling, and corporate discounts 20% off all ZAVA products & services for you and your friends andfamily Remote, hybrid, andflexible working (role dependent) MacBook Pro Flexible bank holidays - take the ones that matter the most to you. Additional benefits following the probation period: £500 training budget per year ️ Company sabbatical after 2 years Opportunity to work from overseas for 2 months each year Cash vouchers after 3, 5, and 10 years of service We are working hard to try andlevel the playing field wherever we can. We know from researchthat men are happy to apply for positions where they fit just 60% of the requirements, whereas women and underrepresented groups often will not apply unless they feel they are a super close match. I f you don't think you meet all the requirements that you see above, we absolutely encourageyou to apply and tell us what we can do to give you your best shot - if you want . We know that talent is everywhere, and as much as nice CVs are nice, they are often not a proxy for the best person for the job. Please note: Certain positions will be subject to a satisfactory DBS check.

Business Development Director - UK & Nordics Founded in 1974, by Bernard Jambon and JL Menard, MAPI Group has grown both organically and through acquisition over the past 35 years. Today, MAPI Group employs over 450 people in North America, Europe and Asia. MAPI is structured into three divisions which comprise a number of separate legal entities: Late Phase CRO Phase IV Clinical Trials Observation and Registry studies Strategic Consulting Market Access Cost effectiveness evidence generation Linguistic Validation Patient reported and clinical assessments for appropriate cross-cultural use and interpretation A separate entity, the MAPI RESEARCH TRUST is a non-profit association concerned with the promotion of PRO evaluations and worldwide distribution of information concerning these measures. The MAPI Group consists of a number of companies; all dedicated to providing unique solutions to aid and improve drug development to meet patient and market needs. MAPI group anticipates change and develops services and solutions designed to respond to a full range of evaluation needs. Their experience comes from extensive partnerships with industry, health authorities, investigators and patients. MAPI Group's strength lies not only in its breadth of experience and expertise, but in the total dedication to research conducted by dynamic, specialised teams, backed up by powerful technical and logistics support. Late Phase CRO REGISTRAT-MAPI REGISTRAT-MAPI is the industry's largest clinical research organisation dedicated solely to "real world" clinical research. Successfully drawing upon their strategic and operational expertise to design and conduct global late phase studies and to develop partnerships with biopharmaceutical and medical device company clients. As the demand for Late Phase development grows significantly both in size and complexity, REGISTRAT-MAPI continues to lead the way through innovation in registries, safety studies and product utilisation studies. With its head office in Lyon, France and further operations throughout Europe and United-States, REGISTRAT-MAPI specialise, among others, in: Pharmaco-epidemiological Studies Disease and Product Registries Providing a complete Spectrum of Integrated Late Phase Services: Strategic Consulting Services Risk Evaluation and Medical Strategies Optimal Study Design Multidisciplinary Excellence in Patient Reported Outcomes Multi-country Regulatory Management & Ethical Submissions Accurate Implementation Process & Project Management In Fine PHARMA : network of 2000 pharmacists in France Remote and on-site monitoring Tailored integrated EDC & Call Centre solutions Data Management Services Late Phase oriented Statistical Methods Medical Writing, Publications Integrated Technologies Evidence-based research is increasingly desired by pharmaceutical companies due to recent FDA and EMEA initiatives as well as changing requirements from health care payers (government and private insurers). The market for phase IV post-approval research is estimated at $12 billion and growing at 23% per year . REGISTRAT-MAPI is currently the market leader in France and a major player in Europe in Late Phase studies (Phase IV and Observational). Given REGISTRAT-MAPI's leading position in Europe, unique range of expertise and experience already gained through its numerous key clients, the Group is well positioned to win large scale international studies, negotiate preferred provider agreements and become a leading global player in the Late Phase segment. Context of the Role It is widely recognised that the demand for CRO services will continue to grow over the coming years with some predicting that this will be as much as 20% per annum . The market for Phase IV post-approval research is estimated at $12bn and growing by 23% per year . REGISTRAT-MAPI is uniquely positioned to take advantage of this growth for several reasons: They are the industry's largest clinical research organisation dedicated solely to "real world" clinical research and have the expertise and infrastructure required to perform large, multinational observational studies and registries. They have more than two hundred specialist employees in 7 locations and have successfully conducted studies in over 32 countries. MAPI Group has pursued an acquisition strategy and partnered with companies that have enabled them to incorporate many ancillary services to their product and service offering without compromising their quality. REGISTRAT-MAPI has an enviable track record in the design and successful conduct of late phase studies which provides an excellent platform for further new business generation. Experienced and proven track record in assisting clients through the process and all the associated requirements for EMA and FDA registration. Access to other MAPI Group company expertise provides a rich source of complementary capabilities. For further information please review the company and group websites at: Job Description Primary Purpose of the Job Essential Functions: Reporting to the Executive Director, Business Development, Europe you will serve as overall business developer, account relationship manager and strategic business partner for new and established account(s) in your region. You will be responsible for developing and expanding new business opportunities within allocated account(s) to include developing and overseeing the sales strategy for assigned clients, managing the sales process and coordinating with Project Management to ensure client satisfaction. The focus will be on the United Kingdom and Nordics primarily. Accountabilities: Contribute to REGISTRAT-MAPI's growth in supporting the company's objectives. Develop and communicate in depth pipeline and account analysis and territory development. Achieve individual goals and support team goals. Work closely with Executive Director, Business Development to ensure continuity of messages to clients and provide guidance to team members to resolve client issues and questions. In conjunction with Executive Director, Business Development, develop and maintain a plan for the expansion of business in the respective accounts. Develop and maintain a comprehensive business plan for all activities within your area of responsibility. Secure preferred status for REGISTRAT-MAPI in target accounts, leveraging creative deal structures as appropriate and negotiating mutually acceptable terms with support of the contracts team. Participate in customer oversight committee(s) as appropriate. Lead client services proposal teams and bid-defence teams and/or act as REGISTRAT-MAPI senior executive as appropriate. Ensure that all proposal/contract details, clients' meetings, RFP information and relevant updates of the respective team members are captured and maintained within Sales force. Contribute to the annual forecasting process in collaboration with the Executive Director, Business Development and attend the respective planning meetings. Demonstrate cross functional collaboration with other Group companies. Cultivate strong, long-term relationships with key decision-makers within accounts and develop deep knowledge of the account organisations. Identify and respond to client needs in order to define potential REGISTRAT-MAPI opportunities. Ensure appropriate strategy and solution is proposed to the client. Work with Project Directors and Function Managers to identify most appropriate sales team and prepare presentation. Educate team participants in client culture, operational needs, methods and sales techniques required to close the sale. Coordinate with Project Managers, Project Directors and Executive Director to escalate and quickly address client issues and concerns. Seek input from Project Managers and Project Directors, as required, to proactively address Changes In Scope (CIS), new opportunities or customer dissatisfaction. Work with Project Managers, Project Directors and CRU Management to ensure CIS's are appropriately negotiated with the client. Maintain high visibility within client organisations. Monitor client satisfaction through regular formal and informal surveys. Personal Style A flexible and adaptable team player with a strong sense of fun and a positive, "can do" attitude. Creative and prepared to think outside the box; willing to take the initiative and to present solutions rather than problems. Thrives under pressure while maintaining a high level of personal and professional integrity. Clear desire and ambition for success, comfortable making decisions and prepared to make the personal commitment to ensure success. Person Specification A minimum of a Bachelor's degree (or equivalent) and a higher level degree (Master or PhD, MBA) desirable. An established senior level network with some of the world's top 25 Pharmaceutical and Biotechnology companies. Proven track record of identifying and securing full service business in top tier accounts. Experience in developing new Late Phase business opportunities. Analytical approach to business. Skilled in performing presentations and leading meetings. . click apply for full job details

Salaried GP - 2 to 8 Sessions - Salisbury "One of the best practices I've ever worked in" - feedback from previously placed candidates Are you looking for a role where you're genuinely valued, supported, and able to make a difference - without sacrificing work-life balance? An opportunity has become available for a Salaried GP to join a truly exceptional practice in Salisbury , offering between 2 to 8 sessions per week with complete flexibility. This is a well-run, innovative, and patient-focused training practice with a strong reputation locally and a long-standing, loyal patient population. They are proud of their excellent clinical outcomes, low staff turnover, and inclusive working environment. What's on Offer: 2 to 8 sessions per week (can be spread across full or half days) Competitive salary depending on experience, with annual review NHS pension + standard indemnity covered 6 weeks' annual leave + 1 week study leave (pro-rata) In-house mentorship, regular appraisals, and CPD support Development opportunities in clinical leadership, teaching, QI projects, PCN work, and specialist interest areas Future partnership potential , if desired About the Practice: CQC rated Good across all areas Excellent patient continuity and a well-managed appointment system EMIS Web, eConsult and Docman system in use Efficient document workflow and minimal home visits Team includes GPs, ANPs, clinical pharmacists, practice nurses, HCAs, social prescribers, and a full admin and management team Actively involved in training of medical students and GP registrars Member of a strong and forward-thinking PCN with access to wider support teams Purpose-built, modern premises with on-site parking and good transport links Essential Requirements: Fully qualified GP with GMC registration and inclusion on the NHS Performers List Right to work in the UK Commitment to delivering high-quality, person-centred care Excellent clinical, communication and interpersonal skills Ability to work independently and as part of a wider team Desirable (Not Essential): Experience or interest in teaching or supervision of medical students or trainees Willingness to contribute to clinical governance or quality improvement initiatives Specialist interest areas (e.g., dermatology, women's health, minor surgery, mental health, MSK, etc.) Interest in involvement with PCN work or enhanced roles Please call David on to discuss!

The Product Manager role plays a pivotal role in executing the product strategy for Careology's digital cancer care solutions, managing the roadmap for a comprehensive digital product offering that empowers decisions between patients and clinicians. Working with senior leadership, this role understands and translates business strategy into product strategy, ensuring it delivers significant outcomes for patients and the healthcare ecosystem. This involves a blend of strategic planning, user-centric design, agile development, and regulatory compliance. The Product Manager collaborates with internal teams, external partners, and end users to deliver high-quality, impactful digital products that improve the lives of people affected by cancer and the professionals supporting them. This is a six-month fixed-term role designed to support the team and maintain business-as-usual delivery while Careology undertakes an exciting project. While the initial term is six months, this may evolve depending on how the business grows and what opportunities arise - and for the right person, there may be a future beyond the fixed term, although we can't commit to that today. Key Responsibilities Collaborate with peers on the product roadmap, executing the vision and corporate strategy set by senior leadership. Develop strong relationships with internal partners and multidisciplinary teams, including design, engineering, operations, and marketing to develop and position integrated software solutions that delight customers. Participate in and/or lead user feedback sessions to obtain early feedback on new features prior to development. Translate complex user, clinical, business, and market demands into well-defined product requirements and ensure understanding from the Engineering team by leading discussions and reviews during scrum sessions. Prioritize the product backlog to align with overarching strategic objectives. Act as a subject matter expert for the product, ensuring cohesive communication and alignment across all teams. Develop visual deliverables, such as flow diagrams, wireframes, and prototypes, to clearly convey concepts and support operations and marketing teams with product launches, announcements/ communications, and rollouts. Establish and monitor success metrics for product performance, fostering a culture of continuous improvement. Stay informed about industry trends to maintain a competitive edge for your product. Promote product visibility and impact across all organizational departments. Product Strategy Strategic Planning: Translate company strategy into product strategy using user research, competitive analysis, and health/technological advancements. Opportunity Capture: Identify, organize, and prioritize product enhancement opportunities from internal and external feedback. Prioritization and Roadmaps: Develop and maintain a prioritization framework. Create and manage annual product roadmaps with senior leadership, ensuring alignment and team buy-in. Delivery: Deliver on product roadmap timelines and commitments based on assigned OKRs. Product Discovery, Design, and User Research: Design Collaboration: Lead collaboration with product designers to define design challenges and provide customer/business context. User Research: Lead and/or support user research with clients, patients, nurses, pharmacists, and other stakeholders to de-risk designs and gather insights. Ideation and Design Process: Facilitate ideation sessions with design and development teams. Guide the design process from problem definition to solution iteration, scoping, and definition. Product Development and Management: Product Planning: In conjunction with peers, develop and communicate quarterly and sprint-level plans to the product development team to provide motivation, clarity, and excitement around the plans and impact of our work. Backlog Management: Manage the development backlog, balancing new features with improvements, technical debt, infrastructure work, and bug fixes. Product Ownership: Guide the development team as product owner. Use storytelling, clear product specifications, and quick clarifications to address unexpected challenges and effort/value trade-offs. Quality Assurance: Engage with developers during Show & Tell to ensure high product quality. Process Improvement: Implement processes and systems for the daily management of core product work (i.e., feedback collection, prioritisation, product specification writing, feature management). Product Growth, Marketing, Analytics, and Metrics: Sales, Operations, and Marketing Support: Provide product info (screenshots, mockups, prototypes, copy, case studies, whitepapers, emails) for internal/client use; review content for accuracy. Product Communications: Manage customer email platforms until Marketing assumes responsibility. Analytics and Reporting: Support Engineering in maintaining the customer data warehouse. Maintain product analytics tooling; enable team self-service for product usage data. Deliver regular KPI reports, including client reporting dashboards and engagement metrics (with Operations). Track product launch impact on metrics. Analyze user flows, feature usage, and adoption. Monitor product usage for critical issues. Minimum Qualifications Exceptional written and verbal communication skills, including the ability to explain complex technical concepts to diverse audiences.Adept at active listening, asking insightful questions, and translating information into actionable product requirements. Proven ability to build relationships and lead through influence within a matrixed organization. Highly organized with the ability to manage multiple projects simultaneously while maintaining attention to detail and driving the roadmap to execution. Strong project management skills, including breaking down complex projects into manageable milestones. Deep technical and analytical expertise, with a problem-solving mindset. Proficient understanding of technical intricacies and systems thinking. Collaborative and capable of effectively influencing stakeholders. Proven ability to partner directly with external clients, managing specifications and deliverables while upholding Careology's strong reputation. Demonstrates humility and an ethical approach, valuing teamwork and consensus-building, while able to make difficult decisions. Maintains a high standard of accountability, ensuring timely completion of tasks. Fosters strong working relationships through active listening and effectively identifies and addresses spoken and unspoken needs. Strong negotiation and conflict resolution skills. Proven ability to thrive in complex and ambiguous environments, solving problems with creativity and resilience. Experience managing change effectively and adapting to evolving priorities. Preferred Qualifications Experience with enterprise software or business-critical systems. Experience planning, managing, and leading complex technology projects in a fast-paced environment, preferably start-ups and scale-ups. Ability to understand business strategy and formulate a product strategy that aligns with it. Experience conducting and analyzing user research sessions. Experience with competitor analyses and product performance analytics. Experience with Electronic Health Records (EHR).Experience building GenAI products. Experience with CRM / email tools like Stripo and customer.io, design platforms like Canva. Experience leveraging AI platforms and capabilities in product discovery and management such as Notion, Loveable, Gemini and NotebookLM, ChatGPT, etc. Benefits 24 days PTO + public holidays Your birthday off! 20 days working from anywhere globally! PMI after probationary period Access to out comprehensive EAP Celebrating Diversity We encourage, support and celebrate diversity in the workplace and in all aspects of life. We are proud to be an equal opportunity employer who strives to ensure a balanced and measured approach to all aspects of employment. We want this to be the best place you've ever worked; a fun environment where you will positively influence the culture and have the freedom and confidence to do your best work with the respect and trust of your colleagues. Contact If you are interested please contact for more information Polite Recruiter Note We currently do not wish to work with any external recruiters or agencies, please do not contact us at this stage as it will jeopardise any opportunity of working together in the future.

Ready to revolutionize healthcare, making it faster and more accessible than ever before? How we started: Back in 2013, our founder Dwayne D'Souza saw an opportunity to give people faster and more convenient access to medications using technology. We've grown rapidly since our inception, without any external funding whatsoever - achieving profitability through innovation and a highly disciplined approach to growth. Where we are now: We've earned the trust of millions of people worldwide through our top-selling products and well-known brands: MedExpress, Dermatica, ZipHealth, RocketRX, and Levity. A lot of our success is down to having our own pharmacies, manufacturers and products - spearheaded by leading in-house medical teams, researchers and pharmacists. Between 2023 and 2024 our global revenue tripled; £60m to £180m (300% year-on-year growth). We're looking to do the same in 2025; move into new territories, and further accelerate our growth journey. There's never been a more exciting time to join HeliosX. Where we're going: Over the next five years, you'll support our goal to become a world-leading healthcare partner, deepening our customer relationships, expanding into new countries, and diversifying our product portfolio to treat more conditions. You'll be part of helping more people access prescription treatments and, most importantly, making personalised care better, quicker and easier for everyone. Come be a part of making our dream of easier and faster healthcare a reality! The Opportunity The Senior CRM Manager role is responsible for overseeing all CRM initiatives and KPIs for a segment of our portfolio at HeliosX. This position is crucial for our continued success with our recent rapid growth and international expansion! In this role, you will continuously revisit and refine our CRM strategy, ensuring it aligns with HeliosX's objectives through a data-driven and customer-centric approach. You'll work collaboratively with diverse teams including Product, Creative, Brand, Clinical, and Analytics to enhance our multichannel CRM programs and drive impactful results. A significant part of your role will be launching a new CRM program to support Dermatica, our skincare brand, leveraging available data and segmentation to understand our customers better and uncover new opportunities. What you'll do Regularly update the CRM strategy to align with company objectives using a data-driven and customer-focused approach. Partner with Product, Creative, Brand, Clinical, and Analytics teams to enhance our multichannel CRM programs. Manage and coordinate a schedule of both triggered and non-triggered educational campaigns. Develop new promotional plans for each key eCommerce season. Review and enhance existing processes to improve engagement, effectiveness, and efficiency. Oversee customer journeys using the HeliosX CRM tool (Braze), including email, SMS, push notifications, and in-app messages. Plan, implement, and report on major CRM initiatives. Optimise and maintain our suite of transactional communications. Lead the launch of a new CRM program to support our Skincare brand. Use data and segmentation to understand customers better and identify growth opportunities. Work with Analytics and Engineering to access and utilise data for personalisation and upselling. Implement a test-and-learn approach to refine campaigns, prioritizing impactful tests over volume. Manage strategies for NPS, surveys, and reviews to enhance customer satisfaction. Stay updated on industry trends and best practices, and support team upskilling. What you'll bring to HeliosX Proven background in senior direct-to-customer CRM roles or as a contractor within a subscription model. Proficient in Braze for CRM management. Skilled in delivering automated CRM lifecycle initiatives from strategy to execution and analysis. Utilises BI tools to derive actionable insights and drive decisions. Experienced in managing large teams effectively. Commercially savvy Analytical and highly proficient in Excel Life at HeliosX At HeliosX, we want to improve healthcare for everyone, and to do this we need a team of brilliant people who share that ambition. We are currently a diverse team of engineers, scientists, clinical researchers, physicians, pharmacists, marketeers, and customer care specialists committed to our mission - but we need more talented folks to join us, if we want to achieve our global ambitions! Aside from working with our all-star team, here are the other benefits of coming on board: Generous equity allocations with significant upside potential 25 Days Holiday (+ all the usual Bank Holidays) Private health insurance, along with extra dental and eye care cover Enhanced parental leave Cycle-to-work Scheme Electric Car Scheme Free Dermatica and MedExpress products every month, as well as family discounts Home office allowance Access to a Headspace subscription, discounted gym memberships, and a learning and development budget (alongside a free audible subscription) Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf What are your salary expectations? What is your notice period? Are you currently living in the UK? Select What is your location? Do you currently have the legal right to work in the UK? Select Will you require visa sponsorship now or in the future to work in the UK? 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