FS UK Ocean Freight Shipping Coordinator Location: London Salary: circa £45,000 OTE Ref: 763LP To apply using our preferred format, please visit the French Selection website, go to the vacancies page, and search job reference: 763LP The company: A well-established international trading and distribution organisation with operations across the UK, Europe, and global markets, focused on efficiency, compliance, and customer service. Main duties: Manage daily UK, EU, and international logistics and shipping to ensure accurate order processing and timely deliveries. The role: - Manage UK, EU, and international shipments - Process purchase and sales orders with accuracy and on schedule - Prepare and verify all shipping documents (COO, BOL, etc.) - Track shipments to prevent delays, demurrage, and customs issues - Coordinate with freight forwarders, hauliers, suppliers, and sales teams - Maintain stock and inventory control - Support audits, compliance, and admin tasks - Cover colleagues during absences and assist the Senior Shipping Manager - Present updates at monthly operations meetings The candidate: - University degree preferred in supply chain, logistics, or international trade - Strong logistics/shipping experience, with minimum 2 years in one role - Good knowledge of UK/EU import-export processes and shipping terms (Incoterms, customs, etc.) - Experienced with tank trucks, ISO containers, drums, IBCs - Highly organised, detail-oriented, and able to multitask - Confident communicator with a proactive attitude - Excellent Excel skills; knowledge of UK bonded warehouses and HMRC excise compliance a plus The salary: £35,000 to £38,000 per annum plus discretionary bonus based on KPI and company performance French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic
Aug 18, 2025
Full time
FS UK Ocean Freight Shipping Coordinator Location: London Salary: circa £45,000 OTE Ref: 763LP To apply using our preferred format, please visit the French Selection website, go to the vacancies page, and search job reference: 763LP The company: A well-established international trading and distribution organisation with operations across the UK, Europe, and global markets, focused on efficiency, compliance, and customer service. Main duties: Manage daily UK, EU, and international logistics and shipping to ensure accurate order processing and timely deliveries. The role: - Manage UK, EU, and international shipments - Process purchase and sales orders with accuracy and on schedule - Prepare and verify all shipping documents (COO, BOL, etc.) - Track shipments to prevent delays, demurrage, and customs issues - Coordinate with freight forwarders, hauliers, suppliers, and sales teams - Maintain stock and inventory control - Support audits, compliance, and admin tasks - Cover colleagues during absences and assist the Senior Shipping Manager - Present updates at monthly operations meetings The candidate: - University degree preferred in supply chain, logistics, or international trade - Strong logistics/shipping experience, with minimum 2 years in one role - Good knowledge of UK/EU import-export processes and shipping terms (Incoterms, customs, etc.) - Experienced with tank trucks, ISO containers, drums, IBCs - Highly organised, detail-oriented, and able to multitask - Confident communicator with a proactive attitude - Excellent Excel skills; knowledge of UK bonded warehouses and HMRC excise compliance a plus The salary: £35,000 to £38,000 per annum plus discretionary bonus based on KPI and company performance French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic
FRENCH SELECTION (FS) Italian Speaking Travel Operations Lead Location: Haywards Heath Hybrid work after full time office training Salary: up to £31,000 per annum (depending on experience) Ref: 4270OI To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 4270OI The company: A well-established family run business with international operations who pride themselves in providing outstanding services to their clients Main duties: An amazing opportunity to be responsible for managing logistics and customer service in Italy, making sure travel operations run smoothly and customers are well supported. The role involves working with local partners, coordinating with internal teams, and solving customer problems The role: - Act as the first point of contact for suppliers, partners and UK based teams - Liaise with suppliers including hotels, coach companies and other service providers - Resolve and address any issues that may arise during organised trips - Confirm and manage itineraries, bookings, services and accommodation - Ensure all accommodations and activities meet with health and safety standards - Be responsible for supplier rate negotiation - Facilitate communication between travel coordinator and supplier ensuring outstanding service is provided - Travel to Italy during peak season The candidate: - Fluent in Italian (written and spoken) essential - Experience working in the travel industry - especially ski group travel beneficial - Experience and a passion for skiing required - Excellent communication skills - Strong organisational skills, problem solver and comfortable working independently - IT literate - Willing to travel to Italy The salary: up to £31,000 per annum (depending on experience) French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.
Aug 15, 2025
Full time
FRENCH SELECTION (FS) Italian Speaking Travel Operations Lead Location: Haywards Heath Hybrid work after full time office training Salary: up to £31,000 per annum (depending on experience) Ref: 4270OI To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 4270OI The company: A well-established family run business with international operations who pride themselves in providing outstanding services to their clients Main duties: An amazing opportunity to be responsible for managing logistics and customer service in Italy, making sure travel operations run smoothly and customers are well supported. The role involves working with local partners, coordinating with internal teams, and solving customer problems The role: - Act as the first point of contact for suppliers, partners and UK based teams - Liaise with suppliers including hotels, coach companies and other service providers - Resolve and address any issues that may arise during organised trips - Confirm and manage itineraries, bookings, services and accommodation - Ensure all accommodations and activities meet with health and safety standards - Be responsible for supplier rate negotiation - Facilitate communication between travel coordinator and supplier ensuring outstanding service is provided - Travel to Italy during peak season The candidate: - Fluent in Italian (written and spoken) essential - Experience working in the travel industry - especially ski group travel beneficial - Experience and a passion for skiing required - Excellent communication skills - Strong organisational skills, problem solver and comfortable working independently - IT literate - Willing to travel to Italy The salary: up to £31,000 per annum (depending on experience) French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.
Salary: £43,740 commensurate with relevant experience and skills Location: London, United Kingdom Application closing date: 23rd July 2025 About the Job Are you purpose-led and ready to embark on a journey to shape the future of sustainable cotton? Join us at Better Cotton as a Member Engagement Coordinator and support a global team responsible for delivering high-impact results for the world's largest cotton sustainability initiative - we support more sustainable farming practices and farm livelihoods for nearly 3 million farmers in the Better Cotton network in 23 countries around the world. Better Cotton is seeking to hire a Member Engagement Coordinator based in the UK who will be responsible for maintaining optimal engagement with members of Better Cotton, recruiting new members, and managing projects and process improvements. The role involves regular interaction mainly with apparel and fashion retailers and brands, but also with other commercial members of Better Cotton, essential for driving uptake of Better Cotton and generating related volume-based fees as they source Better Cotton. These fees are re-invested into the Better Cotton field implementation programme through capacity building, to deepen impact as Better Cotton works towards its 2030 Strategic goals. The position specifically supports the achievement of more than 2.7 m metric tons of Better Cotton uptake by Retailer and Brand Members in 2024, so the ability to convincingly communicate the business case for sustainable cotton to all types of stakeholders in the commercial sector is key. The position comes with an incredible growth opportunity for a skilled professional wanting to consolidate previous successful commercial experience in sustainability and/or CSR, to work across a more sustainable commodity as it transforms the sector. The role is suitable for a self-motivated, positive, dynamic, engaging, and service-oriented individual able to inspire and guide companies in adopting and committing long-term to the Better Cotton programme. The Challenge Looking ahead to 2030, we are targeting reducing GHG emissions from cotton production by half, big cuts in synthetic pesticide use, improve soil health across our network, improve farm income and support women's empowerment among farmers and farm workers. As a Member Enagagement Coordinator, you will be responsible for engaging with existing and new members, driving Better Cotton uptake among retailers and brands, and supporting the program's sustainability goals through project management and process improvements. The role will also help generate volume-based fees that are reinvested into field programs to achieve Better Cotton's 2030 strategic objectives. Key Responsibilities As Member Engagement Coordinator, you will: Support the recruitment, onboarding, and engagement of Retailer and Brand Members. Act as account manager for a portfolio of members, helping embed Better Cotton sourcing practices. Facilitate alignment across teams and ensure members meet annual reporting and uptake requirements. Lead and support member training, events, and communications, including webinars and industry forums. Develop and improve tools and processes to scale member services and engagement. Collaborate on cross-functional projects and contribute to broader team initiatives. We are looking for someone who has Minimum 3 years' experience working with international retailers/brands, sustainability, supply chains, or membership organisations Strong public speaking and pitching skills, with the ability to make the case for sustainability Excellent collaboration and relationship-building skills across cultures and teams Confident communicator with fluency in English, both written and spoken Strong project management, multitasking, and organisational skills Proactive, adaptable, and able to work independently under pressure Skilled in MS Office (Word, PowerPoint, Excel), with solid analytical abilities Comfortable engaging senior stakeholders and experienced in negotiation and facilitation Knowledge of Chain of Custody systems and sustainable raw material strategies Experience using Salesforce or other CRMs Skilled in creating engaging presentations (PowerPoint, Prezi) Event planning and multi-stakeholder facilitation experience Additional languages, especially French, German, Spanish, or Italian What we offer - Hybrid working - One day per week in the office (Canary Wharf) - The opportunity to work from anywhere in the world for up to one month per year - Flexible working, with core hours from 10 am to 4 pm local time - Continuous learning and development - 25 days paid annual leave, plus 8-9 Bank Holidays and a further 3 days off over Christmas - Enhanced parental benefits - A warm, positive working environment where everyone is valued - The opportunity to make your mark and make a difference. Working arrangements The position is full-time (40 hours per week) and will be based in the UK. Better Cotton offers flexible working, with core hours being 10 am - 4 pm. This position will follow a hybrid working setup. The position will require up to 20% foreign travel under normal circumstances. Apply now Send us your CV (2 pages maximum) and a brief cover letter (1-page maximum) by or before 23/07/2025 via this link. In your cover letter, please include an explanation of why your experience is specifically relevant to this role at Better Cotton. We want to see your personal style - what makes you tick and why you think your next opportunity is here with us. Our hiring process Initial Screening: Applicant screening is a crucial step in our recruitment process. This stage may involve a brief phone interview or video call to evaluate your suitability for the position. During this screening, we review resumes and cover letters, and may conduct initial background checks to narrow down the pool of applicant. Internal candidates are encouraged to inform their line manager about their application to promote transparency and help facilitate a smooth transition if selected. Interviews: If you successfully pass the initial screening, you will be invited for interviews. The interview process at Better Cotton may include one or more rounds of interviews with various stakeholders, such as the hiring manager, team members, and potentially senior management. As an internal candidate, you may have discussions regarding your current responsibilities and how they will transition to the new position. Assessment and Testing: Depending on the role, you might be required to complete assessments, technical tests, or skills evaluations to gauge your competency and suitability for the position. Internal candidates may have the option to demonstrate their existing skills through current job performance or past project outcomes. Reference Checks: Once you progress further in the process, reference checks are conducted to validate your work history, skills, and qualifications, and for some roles, your education and criminal history. Internal candidates may be asked for references from current or previous supervisors within Better Cotton to provide insights into their performance and capabilities. After completing interviews, assessments, and reference checks, the hiring team evaluates your performance and fit for the role. If you are selected and your references are relevant and satisfactory, you will receive a formal job offer letter outlining the terms of employment, compensation, benefits, and any other relevant details. For internal candidates, the offer process may include a discussion about how your transition to the new role will be managed and any support needed for a smooth handover. About Better Cotton Better Cottonis aglobal not-for-profit organisationsupporting theproduction of moreequitableandsustainable cotton at farmlevel. We exist to catalyse the cotton farming communitywithpartners,governments and others to continuously drive positive impact by setting standards and facilitating the supply and demand of more sustainable cotton from farm tobrand.In just 15 years we have aligned more than a fifth of the world's cotton with our standard and helped farmers and farming communities thrive. Join us in building a better, more sustainable future for cotton worldwide. About our Values The post holder will be expected to operate in line with our workplace values which are: Trustworthy (including honest, transparent, credible) As having Integrity (including responsible, authentic) Positive (including problem-solving, pragmatic) Engaging (including adaptable, inclusive, holistic) Daring (including courageous, innovative, game-changing) Better Cotton is committed to creating a diverse environment and is proud to be an equal opportunity employer with a strong commitment to good practice and transparency in the management of natural, human, and financial resources. We have a zero-tolerance approach to any attitudes or behaviours that put children or adults at risk of harm . click apply for full job details
Jul 09, 2025
Full time
Salary: £43,740 commensurate with relevant experience and skills Location: London, United Kingdom Application closing date: 23rd July 2025 About the Job Are you purpose-led and ready to embark on a journey to shape the future of sustainable cotton? Join us at Better Cotton as a Member Engagement Coordinator and support a global team responsible for delivering high-impact results for the world's largest cotton sustainability initiative - we support more sustainable farming practices and farm livelihoods for nearly 3 million farmers in the Better Cotton network in 23 countries around the world. Better Cotton is seeking to hire a Member Engagement Coordinator based in the UK who will be responsible for maintaining optimal engagement with members of Better Cotton, recruiting new members, and managing projects and process improvements. The role involves regular interaction mainly with apparel and fashion retailers and brands, but also with other commercial members of Better Cotton, essential for driving uptake of Better Cotton and generating related volume-based fees as they source Better Cotton. These fees are re-invested into the Better Cotton field implementation programme through capacity building, to deepen impact as Better Cotton works towards its 2030 Strategic goals. The position specifically supports the achievement of more than 2.7 m metric tons of Better Cotton uptake by Retailer and Brand Members in 2024, so the ability to convincingly communicate the business case for sustainable cotton to all types of stakeholders in the commercial sector is key. The position comes with an incredible growth opportunity for a skilled professional wanting to consolidate previous successful commercial experience in sustainability and/or CSR, to work across a more sustainable commodity as it transforms the sector. The role is suitable for a self-motivated, positive, dynamic, engaging, and service-oriented individual able to inspire and guide companies in adopting and committing long-term to the Better Cotton programme. The Challenge Looking ahead to 2030, we are targeting reducing GHG emissions from cotton production by half, big cuts in synthetic pesticide use, improve soil health across our network, improve farm income and support women's empowerment among farmers and farm workers. As a Member Enagagement Coordinator, you will be responsible for engaging with existing and new members, driving Better Cotton uptake among retailers and brands, and supporting the program's sustainability goals through project management and process improvements. The role will also help generate volume-based fees that are reinvested into field programs to achieve Better Cotton's 2030 strategic objectives. Key Responsibilities As Member Engagement Coordinator, you will: Support the recruitment, onboarding, and engagement of Retailer and Brand Members. Act as account manager for a portfolio of members, helping embed Better Cotton sourcing practices. Facilitate alignment across teams and ensure members meet annual reporting and uptake requirements. Lead and support member training, events, and communications, including webinars and industry forums. Develop and improve tools and processes to scale member services and engagement. Collaborate on cross-functional projects and contribute to broader team initiatives. We are looking for someone who has Minimum 3 years' experience working with international retailers/brands, sustainability, supply chains, or membership organisations Strong public speaking and pitching skills, with the ability to make the case for sustainability Excellent collaboration and relationship-building skills across cultures and teams Confident communicator with fluency in English, both written and spoken Strong project management, multitasking, and organisational skills Proactive, adaptable, and able to work independently under pressure Skilled in MS Office (Word, PowerPoint, Excel), with solid analytical abilities Comfortable engaging senior stakeholders and experienced in negotiation and facilitation Knowledge of Chain of Custody systems and sustainable raw material strategies Experience using Salesforce or other CRMs Skilled in creating engaging presentations (PowerPoint, Prezi) Event planning and multi-stakeholder facilitation experience Additional languages, especially French, German, Spanish, or Italian What we offer - Hybrid working - One day per week in the office (Canary Wharf) - The opportunity to work from anywhere in the world for up to one month per year - Flexible working, with core hours from 10 am to 4 pm local time - Continuous learning and development - 25 days paid annual leave, plus 8-9 Bank Holidays and a further 3 days off over Christmas - Enhanced parental benefits - A warm, positive working environment where everyone is valued - The opportunity to make your mark and make a difference. Working arrangements The position is full-time (40 hours per week) and will be based in the UK. Better Cotton offers flexible working, with core hours being 10 am - 4 pm. This position will follow a hybrid working setup. The position will require up to 20% foreign travel under normal circumstances. Apply now Send us your CV (2 pages maximum) and a brief cover letter (1-page maximum) by or before 23/07/2025 via this link. In your cover letter, please include an explanation of why your experience is specifically relevant to this role at Better Cotton. We want to see your personal style - what makes you tick and why you think your next opportunity is here with us. Our hiring process Initial Screening: Applicant screening is a crucial step in our recruitment process. This stage may involve a brief phone interview or video call to evaluate your suitability for the position. During this screening, we review resumes and cover letters, and may conduct initial background checks to narrow down the pool of applicant. Internal candidates are encouraged to inform their line manager about their application to promote transparency and help facilitate a smooth transition if selected. Interviews: If you successfully pass the initial screening, you will be invited for interviews. The interview process at Better Cotton may include one or more rounds of interviews with various stakeholders, such as the hiring manager, team members, and potentially senior management. As an internal candidate, you may have discussions regarding your current responsibilities and how they will transition to the new position. Assessment and Testing: Depending on the role, you might be required to complete assessments, technical tests, or skills evaluations to gauge your competency and suitability for the position. Internal candidates may have the option to demonstrate their existing skills through current job performance or past project outcomes. Reference Checks: Once you progress further in the process, reference checks are conducted to validate your work history, skills, and qualifications, and for some roles, your education and criminal history. Internal candidates may be asked for references from current or previous supervisors within Better Cotton to provide insights into their performance and capabilities. After completing interviews, assessments, and reference checks, the hiring team evaluates your performance and fit for the role. If you are selected and your references are relevant and satisfactory, you will receive a formal job offer letter outlining the terms of employment, compensation, benefits, and any other relevant details. For internal candidates, the offer process may include a discussion about how your transition to the new role will be managed and any support needed for a smooth handover. About Better Cotton Better Cottonis aglobal not-for-profit organisationsupporting theproduction of moreequitableandsustainable cotton at farmlevel. We exist to catalyse the cotton farming communitywithpartners,governments and others to continuously drive positive impact by setting standards and facilitating the supply and demand of more sustainable cotton from farm tobrand.In just 15 years we have aligned more than a fifth of the world's cotton with our standard and helped farmers and farming communities thrive. Join us in building a better, more sustainable future for cotton worldwide. About our Values The post holder will be expected to operate in line with our workplace values which are: Trustworthy (including honest, transparent, credible) As having Integrity (including responsible, authentic) Positive (including problem-solving, pragmatic) Engaging (including adaptable, inclusive, holistic) Daring (including courageous, innovative, game-changing) Better Cotton is committed to creating a diverse environment and is proud to be an equal opportunity employer with a strong commitment to good practice and transparency in the management of natural, human, and financial resources. We have a zero-tolerance approach to any attitudes or behaviours that put children or adults at risk of harm . click apply for full job details
FRENCH SELECTION (FS) French speaking Travel Coordinator Location: Royal Tunbridge Wells Hybrid work 4 days a week in the office Salary: up to 26,000 per annum Ref: 731FR To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 731FR The company: Boutique travel company with international exposure Main duties: Handling group inquiries and bookings, creating bespoke itineraries, coordinating with suppliers for various travel services, and representing the company at events and trade shows. The role: - Handle group inquiries and bookings from start to finish with inquiry, quotes, proposals, confirmations etc - Create customized itineraries based on client requirements. - Coordinate with suppliers with transportation, accommodation, meals, attractions guides, VIP experiences - Represent the company at networking events, FAM trips, and trade shows both UK and abroad The candidate: - Fluent in English and French (written and spoken) - Team player with independent work ability, and thrives in fast-paced environments - Strong networking skills, knowledgeable in travel/tourism, especially French and North American/Canadian markets - Creative, confident, detail-oriented, and flexible with the ability to work outside regular hours - Experienced in travel trade (preferably with a tour operator) - Good geographical knowledge of the UK, and proficient in Microsoft 365 - Full UK driving license and willingness to travel domestically and internationally The salary: up to 26,000 per annum French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.
Feb 15, 2025
Full time
FRENCH SELECTION (FS) French speaking Travel Coordinator Location: Royal Tunbridge Wells Hybrid work 4 days a week in the office Salary: up to 26,000 per annum Ref: 731FR To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 731FR The company: Boutique travel company with international exposure Main duties: Handling group inquiries and bookings, creating bespoke itineraries, coordinating with suppliers for various travel services, and representing the company at events and trade shows. The role: - Handle group inquiries and bookings from start to finish with inquiry, quotes, proposals, confirmations etc - Create customized itineraries based on client requirements. - Coordinate with suppliers with transportation, accommodation, meals, attractions guides, VIP experiences - Represent the company at networking events, FAM trips, and trade shows both UK and abroad The candidate: - Fluent in English and French (written and spoken) - Team player with independent work ability, and thrives in fast-paced environments - Strong networking skills, knowledgeable in travel/tourism, especially French and North American/Canadian markets - Creative, confident, detail-oriented, and flexible with the ability to work outside regular hours - Experienced in travel trade (preferably with a tour operator) - Good geographical knowledge of the UK, and proficient in Microsoft 365 - Full UK driving license and willingness to travel domestically and internationally The salary: up to 26,000 per annum French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.
Starting Date: As soon as possible Contract type: Permanent, Full-time Salary: £ 34,900 per annum, (depending on skills and experience) Location: London, UK Application closing date: 20 December 2021 (Note: we will be reviewing applications as they are received. Interviews may take place before the application closing date so get your application in as soon as possible!) Background Better Cotton is the world's largest cotton sustainability programme. Our mission: to help cotton communities survive and thrive while protecting and restoring the environment. In challenging times, we are meeting the challenge head-on. Through our network of field-level partners we have trained over 2.5 million farmers - from the smallest to the largest - in 23 countries in more sustainable farming practices. A quarter of the world's cotton is now grown under the Better Cotton Standard. We have united the industry's stakeholders behind our efforts, from ginners and spinners to brand owners, civil society organisations and governments. Everyone who cares about cotton and its sustainable future can now be part of something better. About this role Better Cotton is seeking a Membership Coordinator to support the Global Membership Team. The Membership Coordinator will be responsible for maintaining optimal engagement with members of Better Cotton, recruiting new members, and managing projects and process improvements. The role involves regular interaction mainly with apparel and fashion retailers and brands, but also with other commercial members of Better Cotton, essential for driving uptake of Better Cotton and generating related volume-based fees as they source Better Cotton. These fees are re-invested into the Better Cotton field implementation programme in the form of farmer support and capacity building, to assure deepening impact as Better Cotton works towards its 2030 Strategic goals. This position specifically supports achievement of 2.7 m metric tons of Better Cotton uptake by Retailer and Brand members in 2022, so the ability to convincingly communicate the business case for sustainable cotton to all types of stakeholders in the commercial sector is key. This position comes with an incredible growth opportunity for a skilled professional wanting to consolidate previous successful commercial sustainability and/or CSR experience, to work across a more sustainable commodity as it transforms the sector. The role is suitable for a self-motivated, positive, dynamic, engaging, and service-oriented individual able to inspire and guide companies in adopting and committing long term to the Better Cotton programme. Responsibilities Retailer and Brand Members Recruitment & Onboarding Support retailers and brands as they embark on their Better Cotton exploration, financial planning and membership application process. Effectively use Better Cotton's Salesforce CRM as part of the recruitment, on-boarding and engagement process. Plan and deliver meetings with the cross-functional teams of retailers and brand businesses to achieve the alignment necessary to embed an effective Better Cotton sourcing Programme. Work with new and existing Retailer and Brand members to establish public commitments to and increase their Better Cotton sourcing consistently every year. Member Services Follow up with recruited retailers and brands for the first 2 years of joining to ensure that they adopt mechanisms to embed the Better Cotton programme. Act as Account Manager (Key Contact) for a number of existing Retailers and Brand members, including some of the largest global fashion brands, to assure the requirements outlined in the section above are fully embedded. Work with members to ensure accurate and timely completion of annual cotton consumption calculations and implementation of 3rd party assessment process beginning in 2022. Support the Membership team in communicating Better Cotton uptake status updates to members twice per year. Support the Membership team during the annual invoicing process and regularly follow up with members to ensure timely payment of invoices. Events and Marketing Contribute to the development and regular update of member materials for recruitment, events, member training and promotional purposes. Support the planning and execution of recruitment activities, engagement webinars and other online interactions with Better Cotton members. Contribute to the consolidation of Better Cotton's engagement strategy, in collaboration with Membership & Supply Chain colleagues and other cross-functional teams. When international travel resumes, organise peer to peer workshops and represent Better Cotton on sector initiatives as identified and designated by line manager. Represent Better Cotton at industry trade shows and sustainability-related events. Project Management and Process Improvement Review and improve processes and tools for engagement on the core Better Cotton programme for retailers and brands to achieve increasing demand for and uptake of Better Cotton. Contribute to the development of approaches, and systems for service delivery at scale. Contribute to the periodic review and consolidation of processes related to the M&SC function to increase the efficiency and effectiveness of delivery of members services within a rapidly growing and transforming organisation. Contribute to Membership & Supply Chain Team and cross-functional projects within Better Cotton. Manage assigned projects in line with project management processes employed in Better Cotton In addition to the above, the Membership Coordinator will deliver any other objectives as agreed with the Membership Manager. Profile The selected candidate will have the following skills, knowledge, and experience: Skills, Knowledge and Experience Essential At least 3 years' experience working with international retailers and/or brands, member management, supply chains and/or sustainability and corporate social responsibility (CSR) in a sales position Ability to effectively make the case for sustainability Proven ability to collaborate effectively across different teams and cultures Strong relationship building skills, service-oriented attitude, and flexibility/adaptability to work under pressure and deliver good quality Good computer skills and IT literacy, including Word, Powerpoint, and Excel, and analytical skills High level proficiency in English, both written and spoken, with attentive listening abilities and the ability to communicate clearly, concisely, and authoritatively Proven ability to multi-task and keep track of several projects running in parallel Proven ability to work autonomously and adapt to changing priorities Demonstrated project management skills Confidence in dealing with different levels of management and practised negotiation skills Excellent presentation and group training skills Desirable Understanding of Chain of Custody systems and how they apply to sustainable commodities Good abilities to use the features in Powerpoint and other presentation tools such as Prezzi to create attractive presentation materials Event management experience Experience with using Salesforce and other CRM Experience in organizing / moderating a multi-stakeholder group of individuals for constructive collaboration, in either events or working group Great public speaking skills Any other languages, particularly European languages, e.g. French, German, Spanish, Italian Working arrangements The position is full-time (40 hours per week) and will be based in Geneva or London (or accessible to London). BCI offers flexible working, with core hours being 10am - 4pm and the option to work from home one day per week. Up to 30% foreign travel will be required under normal circumstances. Applications Interested applicants with the required attributes are asked to send, in English, a detailed CV and a brief cover letter (2 pages maximum) to Better Cotton by email with the subject "Application for "Membership Coordinator" Application deadline: We thank all applicants for their interest; however, only candidates short-listed for a telephone interview will be contacted. Better Cotton is an equal opportunity employer and is committed to good practice and transparency in the management of natural, human, and financial resources.
Dec 05, 2021
Full time
Starting Date: As soon as possible Contract type: Permanent, Full-time Salary: £ 34,900 per annum, (depending on skills and experience) Location: London, UK Application closing date: 20 December 2021 (Note: we will be reviewing applications as they are received. Interviews may take place before the application closing date so get your application in as soon as possible!) Background Better Cotton is the world's largest cotton sustainability programme. Our mission: to help cotton communities survive and thrive while protecting and restoring the environment. In challenging times, we are meeting the challenge head-on. Through our network of field-level partners we have trained over 2.5 million farmers - from the smallest to the largest - in 23 countries in more sustainable farming practices. A quarter of the world's cotton is now grown under the Better Cotton Standard. We have united the industry's stakeholders behind our efforts, from ginners and spinners to brand owners, civil society organisations and governments. Everyone who cares about cotton and its sustainable future can now be part of something better. About this role Better Cotton is seeking a Membership Coordinator to support the Global Membership Team. The Membership Coordinator will be responsible for maintaining optimal engagement with members of Better Cotton, recruiting new members, and managing projects and process improvements. The role involves regular interaction mainly with apparel and fashion retailers and brands, but also with other commercial members of Better Cotton, essential for driving uptake of Better Cotton and generating related volume-based fees as they source Better Cotton. These fees are re-invested into the Better Cotton field implementation programme in the form of farmer support and capacity building, to assure deepening impact as Better Cotton works towards its 2030 Strategic goals. This position specifically supports achievement of 2.7 m metric tons of Better Cotton uptake by Retailer and Brand members in 2022, so the ability to convincingly communicate the business case for sustainable cotton to all types of stakeholders in the commercial sector is key. This position comes with an incredible growth opportunity for a skilled professional wanting to consolidate previous successful commercial sustainability and/or CSR experience, to work across a more sustainable commodity as it transforms the sector. The role is suitable for a self-motivated, positive, dynamic, engaging, and service-oriented individual able to inspire and guide companies in adopting and committing long term to the Better Cotton programme. Responsibilities Retailer and Brand Members Recruitment & Onboarding Support retailers and brands as they embark on their Better Cotton exploration, financial planning and membership application process. Effectively use Better Cotton's Salesforce CRM as part of the recruitment, on-boarding and engagement process. Plan and deliver meetings with the cross-functional teams of retailers and brand businesses to achieve the alignment necessary to embed an effective Better Cotton sourcing Programme. Work with new and existing Retailer and Brand members to establish public commitments to and increase their Better Cotton sourcing consistently every year. Member Services Follow up with recruited retailers and brands for the first 2 years of joining to ensure that they adopt mechanisms to embed the Better Cotton programme. Act as Account Manager (Key Contact) for a number of existing Retailers and Brand members, including some of the largest global fashion brands, to assure the requirements outlined in the section above are fully embedded. Work with members to ensure accurate and timely completion of annual cotton consumption calculations and implementation of 3rd party assessment process beginning in 2022. Support the Membership team in communicating Better Cotton uptake status updates to members twice per year. Support the Membership team during the annual invoicing process and regularly follow up with members to ensure timely payment of invoices. Events and Marketing Contribute to the development and regular update of member materials for recruitment, events, member training and promotional purposes. Support the planning and execution of recruitment activities, engagement webinars and other online interactions with Better Cotton members. Contribute to the consolidation of Better Cotton's engagement strategy, in collaboration with Membership & Supply Chain colleagues and other cross-functional teams. When international travel resumes, organise peer to peer workshops and represent Better Cotton on sector initiatives as identified and designated by line manager. Represent Better Cotton at industry trade shows and sustainability-related events. Project Management and Process Improvement Review and improve processes and tools for engagement on the core Better Cotton programme for retailers and brands to achieve increasing demand for and uptake of Better Cotton. Contribute to the development of approaches, and systems for service delivery at scale. Contribute to the periodic review and consolidation of processes related to the M&SC function to increase the efficiency and effectiveness of delivery of members services within a rapidly growing and transforming organisation. Contribute to Membership & Supply Chain Team and cross-functional projects within Better Cotton. Manage assigned projects in line with project management processes employed in Better Cotton In addition to the above, the Membership Coordinator will deliver any other objectives as agreed with the Membership Manager. Profile The selected candidate will have the following skills, knowledge, and experience: Skills, Knowledge and Experience Essential At least 3 years' experience working with international retailers and/or brands, member management, supply chains and/or sustainability and corporate social responsibility (CSR) in a sales position Ability to effectively make the case for sustainability Proven ability to collaborate effectively across different teams and cultures Strong relationship building skills, service-oriented attitude, and flexibility/adaptability to work under pressure and deliver good quality Good computer skills and IT literacy, including Word, Powerpoint, and Excel, and analytical skills High level proficiency in English, both written and spoken, with attentive listening abilities and the ability to communicate clearly, concisely, and authoritatively Proven ability to multi-task and keep track of several projects running in parallel Proven ability to work autonomously and adapt to changing priorities Demonstrated project management skills Confidence in dealing with different levels of management and practised negotiation skills Excellent presentation and group training skills Desirable Understanding of Chain of Custody systems and how they apply to sustainable commodities Good abilities to use the features in Powerpoint and other presentation tools such as Prezzi to create attractive presentation materials Event management experience Experience with using Salesforce and other CRM Experience in organizing / moderating a multi-stakeholder group of individuals for constructive collaboration, in either events or working group Great public speaking skills Any other languages, particularly European languages, e.g. French, German, Spanish, Italian Working arrangements The position is full-time (40 hours per week) and will be based in Geneva or London (or accessible to London). BCI offers flexible working, with core hours being 10am - 4pm and the option to work from home one day per week. Up to 30% foreign travel will be required under normal circumstances. Applications Interested applicants with the required attributes are asked to send, in English, a detailed CV and a brief cover letter (2 pages maximum) to Better Cotton by email with the subject "Application for "Membership Coordinator" Application deadline: We thank all applicants for their interest; however, only candidates short-listed for a telephone interview will be contacted. Better Cotton is an equal opportunity employer and is committed to good practice and transparency in the management of natural, human, and financial resources.