About the Organization In 1995 on an antique buying trip in England, we found a flag of the British royal family. This flag, in British terms, is known as the royal standard. We adopted this name, and our company, The Royal Standard, began. Since the founding of our company, we have tirelessly traveled throughout Europe and the world in search of inspiration to design unique accessories for you and your home. Our product mix ranges from fashion accessories to home decor and from holiday decorations to entertaining essentials for hosting the perfect gathering.
Our products offer an uncompromising combination of exceptional quality with tremendous value. Our products combine classic elements with modern touches and are designed to enhance a wardrobe, complete a room or to become the perfect gift.
The Royal Standard opened its first retail store in Baton Rouge, Louisiana in 1998. A second and then a third store soon followed. During the years that ensued, we had numerous requests to wholesale our products. In 2009, we opened our first wholesale showroom in Atlanta. Today, we have 7 retail locations in Louisiana, Texas, and Alabama and wholesale showrooms in Dallas and Atlanta. Our products are available across the US in over 4,200 retail establishments.
Description
The Store Manager position requires an individual who is:
- Sales and Customer Service Oriented
- Goal & Deadline Driven
- Professional, Friendly, Diplomatic, and Proactive
- Motivator, Coach, and Delegator
- Organized and Detail Oriented, yet Creative
- Excellent Communicator
- Computer Literate -NetSuite, Microsoft Excel and Word, email
- Physically Able to Move Light Furniture, Boxes, and Merchandise
Responsibilities Include:
- Assist in opening the new location by handling staff recruitment, training, visual merchandising, and any additional projects that arise.
- Creating and fostering a customer service environment that models the vision and values of the company; Training, coaching, and role playing with staff to ensure Customer Service standards are met
- Monitoring Sales & Payroll Target Daily, along with other metrics; Developing Daily Sales Plans to meet targets
- Supervising Assistant Manager, sales staff, and contract workers
- Motivating sales staff to reach or exceed store sales goals and visual merchandising standards
- Hiring, training, coaching, and scheduling sales staff to meet the needs of the business; monitoring sales to payroll ratio and scheduling to payroll budget; Completing Bi-Weekly Payroll
- Developing and maintaining merchandise displays, signage, and cleanliness, stock levels, and overall store appearance; Working with the Corporate Visual Manager and Regional Manager on a regular basis to ensure that visual standards are being met
- Oversee inventory control, stock replenishment, and ensure accurate product levels
- Evaluating sell through and effectiveness of displays in terms of sales dollars and ease of access
- Enforcing store policies with customers and employees
- Communicating all store needs to Regional Manager through weekly meetings and ad hoc discussions
- Monitoring and communicating with store merchants on a frequent basis regarding sales and visual presentation of their booths
- Planning and executing Special Events in the store
Position Requirements
- 2 to 3 years retail experience required. Experience in managing soft lines, interiors, gifts, or accessories strongly preferred.
- 2 to 3 years experience in managing a large retail staff of 25+ preferred
- Retail experience with $1.5million+ volume
- Experience with POS software
- Working knowledge of Microsoft Word and Excel
- Ability to work Full Time status (40+ hours) including nights and weekends
- Ability to travel as needed to trade shows
- Ability to work special events (Tent Sales, Trunk Shows, Open House, etc.)
Location Birmingham -The Summit
Full-Time/Part-Time Full-Time
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
This position is currently accepting applications.
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