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digital marketing account manager
Payment Systems Business Development
Fasterpay Ltd
Careers Payment Systems Business Development FasterPay is a digital e-wallet platform which is FCA-regulated and non-VC funded. Transparent, friendly, and flexible, FasterPay provides businesses from all backgrounds the opportunity to expand their revenue on a global scale. Who Are We Looking For We're seeking a strategic and solutions-oriented Business Development professional with a deep understanding of online payment systems. You should be capable of identifying merchant needs, navigating the complexities of global payments, and delivering tailored solutions that drive value for both the client and the business. You're competitive yet collaborative - someone who thrives in a team environment and is motivated by solving problems, building relationships, and closing meaningful deals in the fintech space. At FasterPay, we don't do hard selling. Instead, we approach potential merchants with a mindset of helping them. We aim for WIN-WIN-WIN-WIN deals where they win, their users win, our employees win, and the company also benefits from this collaborative approach. Honesty and Trustare core to who we are. We expect transparent and truthful communication from all our team members. Learning and Curiosity are essential for growth here. You bring fresh ideas, creativity, and a desire to develop daily, absorbing knowledge from those around you. Multilingual and Multilingual? Even better. You embrace international collaboration and thrive in global environments. Bonus points if you have cross-border experience or fluency in multiple languages. You need to be detail-oriented and capable of conducting valuable research to find ways to improve the payment experience for potential merchants. You should be able to translate the information gathered from your research into an effective pitch. Position Overview As a Sales Development Representative, you'll work closely with our Business Development Managers to identify and pursue new business opportunities. This role is ideal for someone aiming to grow into a broader role in business development, sales, or product management within the company. What You Will Do Develop working relationships that turn into revenue, both for the payment partners and FasterPay. Present the company to potential partners through direct communication, face-to-face meetings, networking events, and e-mails; Generate new FasterPay revenue and cost savings through negotiating with payment partners. Represent FasterPay at industry events and trade shows to gain new business leads and contacts; Build and manage relationships and processes with payment partners, mobile carriers, and acquiring banks, negotiate payment processing fees, payout terms, integration, contract terms, and more. Create and be accountable for all partners' proposals, contracts, and any further documentation with the assistance of the business development team; Skills & Competencies Required Strong understanding of payment systems, fintech products, and various business models Proven ability to manage the entire sales cycle, from prospecting to closing Ability to engage in confident discussions on technical concepts like APIs and payment integrations Excellent negotiation, presentation, and relationship-building skills Strong collaboration skills when working with cross-functional, multicultural teams Highly organized with attention to detail in pipeline management and reporting Comfortable operating in fast-paced, high-growth environments and adapting to change Who Should Apply Bachelor's degree in Business Administration, Finance, Economics, Marketing, or a related field Atleast 3 years of business development experience, ideally within the online payments, fintech, or SaaS industries Proactive, goal-oriented self-starters with a commercial mindset Genuine interest in the payments industry and the fast-moving tech ecosystem Strong English communication skills, both written and verbal Globally minded individuals with international exposure or cross-cultural experience No restrictions on business travel Why Join Us? If you are eager to take your career to the next level in the payment industry, this is the opportunity for you. We offer: Competitive compensation depending on experience and skills Career advancement opportunities across a global network A dynamic, international team environment Exposure to the fintech and gaming industries Office-based role in London office (Great Eastern Street, London) - surrounded by like-minded innovators This role is perfect for someone eager to take on new challenges, make a meaningful impact, and thrive in a fast-paced, scale-up environment. As part of our growing team in London, you'll have plenty of opportunities to accelerate your career and grow with us. With exciting expansion plans underway, now is the perfect time to join us on our mission to reshape global payments. Please note: You must be authorized to work in the UK, as we do not offer visa sponsorship or relocation support. We provide equal opportunity to individuals of all nationalities and backgrounds. At FasterPay, everyone is welcomed, valued, and empowered to grow and become a leader. Only shortlisted candidates will be contacted. apply now Related positions
Aug 14, 2025
Full time
Careers Payment Systems Business Development FasterPay is a digital e-wallet platform which is FCA-regulated and non-VC funded. Transparent, friendly, and flexible, FasterPay provides businesses from all backgrounds the opportunity to expand their revenue on a global scale. Who Are We Looking For We're seeking a strategic and solutions-oriented Business Development professional with a deep understanding of online payment systems. You should be capable of identifying merchant needs, navigating the complexities of global payments, and delivering tailored solutions that drive value for both the client and the business. You're competitive yet collaborative - someone who thrives in a team environment and is motivated by solving problems, building relationships, and closing meaningful deals in the fintech space. At FasterPay, we don't do hard selling. Instead, we approach potential merchants with a mindset of helping them. We aim for WIN-WIN-WIN-WIN deals where they win, their users win, our employees win, and the company also benefits from this collaborative approach. Honesty and Trustare core to who we are. We expect transparent and truthful communication from all our team members. Learning and Curiosity are essential for growth here. You bring fresh ideas, creativity, and a desire to develop daily, absorbing knowledge from those around you. Multilingual and Multilingual? Even better. You embrace international collaboration and thrive in global environments. Bonus points if you have cross-border experience or fluency in multiple languages. You need to be detail-oriented and capable of conducting valuable research to find ways to improve the payment experience for potential merchants. You should be able to translate the information gathered from your research into an effective pitch. Position Overview As a Sales Development Representative, you'll work closely with our Business Development Managers to identify and pursue new business opportunities. This role is ideal for someone aiming to grow into a broader role in business development, sales, or product management within the company. What You Will Do Develop working relationships that turn into revenue, both for the payment partners and FasterPay. Present the company to potential partners through direct communication, face-to-face meetings, networking events, and e-mails; Generate new FasterPay revenue and cost savings through negotiating with payment partners. Represent FasterPay at industry events and trade shows to gain new business leads and contacts; Build and manage relationships and processes with payment partners, mobile carriers, and acquiring banks, negotiate payment processing fees, payout terms, integration, contract terms, and more. Create and be accountable for all partners' proposals, contracts, and any further documentation with the assistance of the business development team; Skills & Competencies Required Strong understanding of payment systems, fintech products, and various business models Proven ability to manage the entire sales cycle, from prospecting to closing Ability to engage in confident discussions on technical concepts like APIs and payment integrations Excellent negotiation, presentation, and relationship-building skills Strong collaboration skills when working with cross-functional, multicultural teams Highly organized with attention to detail in pipeline management and reporting Comfortable operating in fast-paced, high-growth environments and adapting to change Who Should Apply Bachelor's degree in Business Administration, Finance, Economics, Marketing, or a related field Atleast 3 years of business development experience, ideally within the online payments, fintech, or SaaS industries Proactive, goal-oriented self-starters with a commercial mindset Genuine interest in the payments industry and the fast-moving tech ecosystem Strong English communication skills, both written and verbal Globally minded individuals with international exposure or cross-cultural experience No restrictions on business travel Why Join Us? If you are eager to take your career to the next level in the payment industry, this is the opportunity for you. We offer: Competitive compensation depending on experience and skills Career advancement opportunities across a global network A dynamic, international team environment Exposure to the fintech and gaming industries Office-based role in London office (Great Eastern Street, London) - surrounded by like-minded innovators This role is perfect for someone eager to take on new challenges, make a meaningful impact, and thrive in a fast-paced, scale-up environment. As part of our growing team in London, you'll have plenty of opportunities to accelerate your career and grow with us. With exciting expansion plans underway, now is the perfect time to join us on our mission to reshape global payments. Please note: You must be authorized to work in the UK, as we do not offer visa sponsorship or relocation support. We provide equal opportunity to individuals of all nationalities and backgrounds. At FasterPay, everyone is welcomed, valued, and empowered to grow and become a leader. Only shortlisted candidates will be contacted. apply now Related positions
Project Manager Customer Services London
Papirfly Ltd
An Introduction to Papirfly Empowering brands to articulate their stories is at the heart of what we do. Papirfly is a European SaaS leader in Digital Asset Management and On-brand Content Creation, serving over 1 million users across more than 1,500 of the world's most recognised brands. Our modular suite of solutions enables companies to showcase brand assets to all stakeholders, manage and create on-brand content without design experience, and maintain a fully consistent brand identity across the organisation and all customer channels. As part of Papirfly Group, we're shaping the future of marketing technology through innovation and expertise. With over 350 team members across eight countries, we deliver solutions that meet the real-world challenges of our customers, from simplifying content creation to seamlessly managing digital assets. Combining the strengths of Papirfly, Brandpad, Keepeek, and Adgistics, we empower businesses to drive scalable growth and foster trust and loyalty among employees and customers. Fun fact: Papirfly is the Norwegian word for 'paper plane' reflecting our Nordic roots. Today, as a global company, we pronounce it 'paper fly'. Visit for more information. Job Overview Are you passionate about leading projects from idea to execution in a fast-paced SaaS environment? Do you thrive on keeping teams aligned, customers happy, and complex details under control? If so, our Project Manager role at Papirfly could be your perfect next step. As a Project Manager at Papirfly, you'll take ownership of scoping, planning, and delivering projects that empower global brands. From managing specifications and budgets to coordinating implementations and ensuring seamless handovers to our Customer Success team, you'll play a crucial role in driving successful outcomes for our customers. You'll also contribute to strategic plans, support presales efforts, and bring your expertise to both technical and creative projects. We're looking for someone with at least 3 years of project management experience, ideally in SaaS or technical environments, who excels at communication and thrives in a customer-facing role. A background in brand or design projects is a bonus, and a growth mindset is essential. If this sounds like you, we'd love to connect. Join us and help shape exceptional experiences for some of the world's leading brands. Key Responsibilities Lead scoping, planning, and documentation of projects, delivering clear specifications, project plans, estimates, and budgets in line with company standards. Source fonts and manage font licensing and renewals to support brand consistency. Secure customer sign-off on project documentation before implementation. Schedule and coordinate project activities to ensure smooth execution during implementation phases. Oversee testing, deliver training, maintain documentation, manage launches, and provide initial customer support. Manage logging and monitoring of project hours for accurate tracking and reporting. Oversee customer onboarding and manage customer expectations throughout projects. Maintain strong communication with customers and internal teams across the full project lifecycle. Lead change management initiatives to support successful project delivery. Conduct regular status meetings and prepare progress reports for stakeholders. Manage project handover processes to the Customer Success team for seamless transitions. Provide presales support during client meetings to contribute technical insights and project perspectives. Advise existing clients on future development opportunities and upgrade paths. Contribute recommendations and insights to strategic plans and business reviews. Develop and maintain the project management process framework to support consistent delivery practices. Lead or support advanced or technically complex projects, ensuring successful outcomes. Resolve project-related problems swiftly to maintain momentum and client satisfaction. Knowledge and Experience Required Minimum 3 years of experience in project management, with a proven track record of successful project delivery. Demonstrated experience managing customer-facing projects in a dynamic environment. Bachelor's degree in a business or technical discipline (desirable but not required) Experience working in SaaS or technical environments is highly desirable. Background in brand management or design environments is considered an advantage. Excellent written and verbal communication skills, with the ability to engage effectively with diverse stakeholders. Strong understanding of IT and software development processes. Demonstrates a growth mindset with a proactive approach to learning and improvement. Experience with performance management and driving accountability across teams. Our values Growth Mindset Our abilities and the outcomes we deliver can grow by accepting new challenges, being persistent, continuously learning and receiving feedback. Leadership We are empowered to lead. We take action and motivate others around us. Ownership We take pride in our dedication and commitment to our roles and responsibilities, ensuring we complete our tasks efficiently and responsively. Openness We embrace transparency and openness, sharing key information and valuing each other's ideas. Collaboration Together, we combine different skills and perspectives to achieve shared goals with respect and teamwork.
Aug 14, 2025
Full time
An Introduction to Papirfly Empowering brands to articulate their stories is at the heart of what we do. Papirfly is a European SaaS leader in Digital Asset Management and On-brand Content Creation, serving over 1 million users across more than 1,500 of the world's most recognised brands. Our modular suite of solutions enables companies to showcase brand assets to all stakeholders, manage and create on-brand content without design experience, and maintain a fully consistent brand identity across the organisation and all customer channels. As part of Papirfly Group, we're shaping the future of marketing technology through innovation and expertise. With over 350 team members across eight countries, we deliver solutions that meet the real-world challenges of our customers, from simplifying content creation to seamlessly managing digital assets. Combining the strengths of Papirfly, Brandpad, Keepeek, and Adgistics, we empower businesses to drive scalable growth and foster trust and loyalty among employees and customers. Fun fact: Papirfly is the Norwegian word for 'paper plane' reflecting our Nordic roots. Today, as a global company, we pronounce it 'paper fly'. Visit for more information. Job Overview Are you passionate about leading projects from idea to execution in a fast-paced SaaS environment? Do you thrive on keeping teams aligned, customers happy, and complex details under control? If so, our Project Manager role at Papirfly could be your perfect next step. As a Project Manager at Papirfly, you'll take ownership of scoping, planning, and delivering projects that empower global brands. From managing specifications and budgets to coordinating implementations and ensuring seamless handovers to our Customer Success team, you'll play a crucial role in driving successful outcomes for our customers. You'll also contribute to strategic plans, support presales efforts, and bring your expertise to both technical and creative projects. We're looking for someone with at least 3 years of project management experience, ideally in SaaS or technical environments, who excels at communication and thrives in a customer-facing role. A background in brand or design projects is a bonus, and a growth mindset is essential. If this sounds like you, we'd love to connect. Join us and help shape exceptional experiences for some of the world's leading brands. Key Responsibilities Lead scoping, planning, and documentation of projects, delivering clear specifications, project plans, estimates, and budgets in line with company standards. Source fonts and manage font licensing and renewals to support brand consistency. Secure customer sign-off on project documentation before implementation. Schedule and coordinate project activities to ensure smooth execution during implementation phases. Oversee testing, deliver training, maintain documentation, manage launches, and provide initial customer support. Manage logging and monitoring of project hours for accurate tracking and reporting. Oversee customer onboarding and manage customer expectations throughout projects. Maintain strong communication with customers and internal teams across the full project lifecycle. Lead change management initiatives to support successful project delivery. Conduct regular status meetings and prepare progress reports for stakeholders. Manage project handover processes to the Customer Success team for seamless transitions. Provide presales support during client meetings to contribute technical insights and project perspectives. Advise existing clients on future development opportunities and upgrade paths. Contribute recommendations and insights to strategic plans and business reviews. Develop and maintain the project management process framework to support consistent delivery practices. Lead or support advanced or technically complex projects, ensuring successful outcomes. Resolve project-related problems swiftly to maintain momentum and client satisfaction. Knowledge and Experience Required Minimum 3 years of experience in project management, with a proven track record of successful project delivery. Demonstrated experience managing customer-facing projects in a dynamic environment. Bachelor's degree in a business or technical discipline (desirable but not required) Experience working in SaaS or technical environments is highly desirable. Background in brand management or design environments is considered an advantage. Excellent written and verbal communication skills, with the ability to engage effectively with diverse stakeholders. Strong understanding of IT and software development processes. Demonstrates a growth mindset with a proactive approach to learning and improvement. Experience with performance management and driving accountability across teams. Our values Growth Mindset Our abilities and the outcomes we deliver can grow by accepting new challenges, being persistent, continuously learning and receiving feedback. Leadership We are empowered to lead. We take action and motivate others around us. Ownership We take pride in our dedication and commitment to our roles and responsibilities, ensuring we complete our tasks efficiently and responsively. Openness We embrace transparency and openness, sharing key information and valuing each other's ideas. Collaboration Together, we combine different skills and perspectives to achieve shared goals with respect and teamwork.
Associate / Associate Director, Environmental (EIA) Consultant - London & South East
Socenv
What if you could shape a career as unique as you? At WSP, you can always find opportunities to grow and do what matters to you. Make the most of our global reach to discover new challenges and chances to work with diverse, talented individuals who will help you expand your horizons. A little more about your role We have an exciting opportunity for an experienced Associate / Associate Director to join our existing Environmental Consents nationwide team. This is a post which is of strategic significance for our business and represents a challenging and exciting opportunity to identify, win and deliver multi-disciplinary inputs to a range of energy projects for a wide client base. Our current project portfolio includes some of the UK's most important and transformational infrastructure projects at the heart of helping the UK to meet its commitments to Net Zero. We need people with creative spirit, a dedicated approach and a solid grounding in environmental design, assessment and management at any stage of the development project lifecycle. Join a great organisation As one of the largest environmental consultancies in the UK, WSP gets involved in some of the most challenging and high-profile projects. We work on everything from small developments across every sector, through to major national infrastructure schemes. Our Environmental Management and Assessment Team oversees and manages the environmental inputs to these schemes, with involvement through their lifecycle. To find out more about our business click on the following link and discover what awaits you at WSP: As an Associate / Associate Director you will work with a range of technical environmental specialists and design teams across multiple sectors to direct and lead environmental teams and inputs to project designs and assessments. You will be instrumental in improving the environmental performance for a diverse range of projects across multiple sectors. The role would suit an enthusiastic individual looking to influence, lead and deliver environmental elements of engineering projects. You will have responsibility for directing and leading projects including tasks relating to recruitment, bidding, project team management, project delivery, and financial management. Play a key role in the expansion and diversification of our offer in the water sector, working alongside sector leads and client account managers to provide thought leadership and win new business Providing environmental advice and support to clients, project managers and colleagues Working with colleagues, diverse environmental specialists, clients and engineering teams to promote sustainable design and environmental enhancement Leading large, multiple, and complex projects, overseeing our performance on technical, quality, commercial, and health and safety Building relationships with clients and identifying opportunities to provide support in areas such as resourcing, programming, strategy development and project delivery. Proactively seeking to develop new client relationships and actively seeking opportunities for marketing services and cross-selling, including presenting at conferences on behalf of WSP. Undertaking activities to secure new work, including developing proposals for complex opportunities, delivering strategic level bids and framework opportunities, and undertaking business development opportunities. Leading on and contributing to the development of innovative techniques to shape the way we do our business whether through Digital EIA, Technical Excellence, Future Ready EIA etc. Driving performance improvement and career advancement opportunities across team. Promoting and building team culture and being identified as a 'go to' person within the wider team, supporting others in problem solving and achieving team and business goals. Promoting an inclusive workplace, demonstrating an understanding of Health and Safety whilst living the values of our health, safety, and wellbeing culture. Undertaking actions that contribute towards the success of the WSP business strategy, whilst being self-motivated towards goals relevant to the role, team, and your projects. What we will be looking for you to demonstrate Relevant environmental / planning degree or equivalent experience Demonstrable experience in EIA delivery for major water schemes Familiarity with other consenting processes such as Habitats Regulations Assessments, SSSI Assents Thorough knowledge of a diverse range of environmental issues Proven line management experience Proven track record of developing and upskilling internal teams Evidence of successfully driving business growth Excellent communication skills both verbal and written Imagine a better future for you and a better future for us all. Work on landmark projects around the world and embrace opportunities to make an even bigger impact in the communities you care about. What if you could do the best work of your life and create a legacy for yourself? With us, you can.Apply today.
Aug 14, 2025
Full time
What if you could shape a career as unique as you? At WSP, you can always find opportunities to grow and do what matters to you. Make the most of our global reach to discover new challenges and chances to work with diverse, talented individuals who will help you expand your horizons. A little more about your role We have an exciting opportunity for an experienced Associate / Associate Director to join our existing Environmental Consents nationwide team. This is a post which is of strategic significance for our business and represents a challenging and exciting opportunity to identify, win and deliver multi-disciplinary inputs to a range of energy projects for a wide client base. Our current project portfolio includes some of the UK's most important and transformational infrastructure projects at the heart of helping the UK to meet its commitments to Net Zero. We need people with creative spirit, a dedicated approach and a solid grounding in environmental design, assessment and management at any stage of the development project lifecycle. Join a great organisation As one of the largest environmental consultancies in the UK, WSP gets involved in some of the most challenging and high-profile projects. We work on everything from small developments across every sector, through to major national infrastructure schemes. Our Environmental Management and Assessment Team oversees and manages the environmental inputs to these schemes, with involvement through their lifecycle. To find out more about our business click on the following link and discover what awaits you at WSP: As an Associate / Associate Director you will work with a range of technical environmental specialists and design teams across multiple sectors to direct and lead environmental teams and inputs to project designs and assessments. You will be instrumental in improving the environmental performance for a diverse range of projects across multiple sectors. The role would suit an enthusiastic individual looking to influence, lead and deliver environmental elements of engineering projects. You will have responsibility for directing and leading projects including tasks relating to recruitment, bidding, project team management, project delivery, and financial management. Play a key role in the expansion and diversification of our offer in the water sector, working alongside sector leads and client account managers to provide thought leadership and win new business Providing environmental advice and support to clients, project managers and colleagues Working with colleagues, diverse environmental specialists, clients and engineering teams to promote sustainable design and environmental enhancement Leading large, multiple, and complex projects, overseeing our performance on technical, quality, commercial, and health and safety Building relationships with clients and identifying opportunities to provide support in areas such as resourcing, programming, strategy development and project delivery. Proactively seeking to develop new client relationships and actively seeking opportunities for marketing services and cross-selling, including presenting at conferences on behalf of WSP. Undertaking activities to secure new work, including developing proposals for complex opportunities, delivering strategic level bids and framework opportunities, and undertaking business development opportunities. Leading on and contributing to the development of innovative techniques to shape the way we do our business whether through Digital EIA, Technical Excellence, Future Ready EIA etc. Driving performance improvement and career advancement opportunities across team. Promoting and building team culture and being identified as a 'go to' person within the wider team, supporting others in problem solving and achieving team and business goals. Promoting an inclusive workplace, demonstrating an understanding of Health and Safety whilst living the values of our health, safety, and wellbeing culture. Undertaking actions that contribute towards the success of the WSP business strategy, whilst being self-motivated towards goals relevant to the role, team, and your projects. What we will be looking for you to demonstrate Relevant environmental / planning degree or equivalent experience Demonstrable experience in EIA delivery for major water schemes Familiarity with other consenting processes such as Habitats Regulations Assessments, SSSI Assents Thorough knowledge of a diverse range of environmental issues Proven line management experience Proven track record of developing and upskilling internal teams Evidence of successfully driving business growth Excellent communication skills both verbal and written Imagine a better future for you and a better future for us all. Work on landmark projects around the world and embrace opportunities to make an even bigger impact in the communities you care about. What if you could do the best work of your life and create a legacy for yourself? With us, you can.Apply today.
Helm Recruit Limited
Social Media Manager
Helm Recruit Limited City, Birmingham
Social Media Manager A fast-growing consumer brand is seeking a creative, strategic Social Media Manager to lead its digital presence and community engagement efforts. This is a hands-on role for someone who thrives on authentic storytelling, understands the nuances of compliance, and knows how to build meaningful connections especially through WhatsApp and other direct channels. What You ll Be Doing: • Social Media Strategy & Execution: Own the brand s voice across Instagram, Facebook, X, and more; focusing on engagement, education, and community-building • Content Creation: Plan and produce high-quality visuals, short-form videos, and copy that align with brand values and UK advertising regulations • WhatsApp Community Management: Grow and nurture private groups, delivering exclusive content and fostering brand advocacy • Customer Engagement: Be the first point of contact across social platforms, offering timely, helpful support and sparking positive interactions • Analytics & Reporting: Track performance, analyse engagement, and provide actionable insights to improve reach and resonance What You ll Bring: • Proven experience managing multi-platform social media accounts • Strong content planning and creation skills • Excellent customer service instincts • Familiarity with scheduling tools like Hootsuite or Buffer • Bonus: Experience with WhatsApp communities, graphic/video tools (Canva, Adobe), and knowledge of UK CAP Code & ASA guidelines This role is based in Birmingham with occasional travel and out-of-hours work for events and filming. Salary is upto £35k.
Aug 14, 2025
Full time
Social Media Manager A fast-growing consumer brand is seeking a creative, strategic Social Media Manager to lead its digital presence and community engagement efforts. This is a hands-on role for someone who thrives on authentic storytelling, understands the nuances of compliance, and knows how to build meaningful connections especially through WhatsApp and other direct channels. What You ll Be Doing: • Social Media Strategy & Execution: Own the brand s voice across Instagram, Facebook, X, and more; focusing on engagement, education, and community-building • Content Creation: Plan and produce high-quality visuals, short-form videos, and copy that align with brand values and UK advertising regulations • WhatsApp Community Management: Grow and nurture private groups, delivering exclusive content and fostering brand advocacy • Customer Engagement: Be the first point of contact across social platforms, offering timely, helpful support and sparking positive interactions • Analytics & Reporting: Track performance, analyse engagement, and provide actionable insights to improve reach and resonance What You ll Bring: • Proven experience managing multi-platform social media accounts • Strong content planning and creation skills • Excellent customer service instincts • Familiarity with scheduling tools like Hootsuite or Buffer • Bonus: Experience with WhatsApp communities, graphic/video tools (Canva, Adobe), and knowledge of UK CAP Code & ASA guidelines This role is based in Birmingham with occasional travel and out-of-hours work for events and filming. Salary is upto £35k.
Sales Director at Retail Media Platform
Grey Matter Recruitment
I'm working on an exciting role with a fast-growing, innovative retail media platform, looking for an experienced Sales Director to join a high-performing sales team here in the UK. My client is cutting-edge retail media platform that helps brands win in the ever-evolving digital retail landscape. The Company Global leading provider of advertising analytics across multi-channel platforms 100% SaaS offering Working with the world's biggest brands The Role Strategic sales role working directly with enterprise clients Drive new business as well as retaining and growing existing Working in collaboration with teams within the business Selling a value proposition into c suite and senior leadership Remote UK Desired Skills & Experience Must have a proven sales background track record of selling into brands direct Build, manage and close a strong pipeline of Tier 1 clients With the ability to perform well in a highly dynamic, rapidly changing environment Have strong contacts across Retail/eCommerce, CPG/FMCG, Consumer Electronics verticals Programmatic, eCommerce and Paid Search experience is beneficial This is a high-impact role within a high performing sales team. For more information on this opportunity please contact Not right? Have a look at some of our other Grey Matter. Intelligent recruitment for the digital, technology, marketing and media sectors. Based in London, we partner with B2B & B2C technology companies, global brands, start-ups, publishers and agencies to find talent in London, across the UK and internationally. Our Sales Team are specialists in digital technology and SaaS industry and work with a range of companies from disruptive fintech's to established marketing SaaS platforms and rapidly growing ad technology tools to digital marketplaces. The key roles they hire for are Vice President Sales, Senior Sales, Account Executive, Business Development, Inside Sales, Customer Success Manager and Sales Director. Our portfolio of roles includes a variety of individual contributor and management roles.
Aug 14, 2025
Full time
I'm working on an exciting role with a fast-growing, innovative retail media platform, looking for an experienced Sales Director to join a high-performing sales team here in the UK. My client is cutting-edge retail media platform that helps brands win in the ever-evolving digital retail landscape. The Company Global leading provider of advertising analytics across multi-channel platforms 100% SaaS offering Working with the world's biggest brands The Role Strategic sales role working directly with enterprise clients Drive new business as well as retaining and growing existing Working in collaboration with teams within the business Selling a value proposition into c suite and senior leadership Remote UK Desired Skills & Experience Must have a proven sales background track record of selling into brands direct Build, manage and close a strong pipeline of Tier 1 clients With the ability to perform well in a highly dynamic, rapidly changing environment Have strong contacts across Retail/eCommerce, CPG/FMCG, Consumer Electronics verticals Programmatic, eCommerce and Paid Search experience is beneficial This is a high-impact role within a high performing sales team. For more information on this opportunity please contact Not right? Have a look at some of our other Grey Matter. Intelligent recruitment for the digital, technology, marketing and media sectors. Based in London, we partner with B2B & B2C technology companies, global brands, start-ups, publishers and agencies to find talent in London, across the UK and internationally. Our Sales Team are specialists in digital technology and SaaS industry and work with a range of companies from disruptive fintech's to established marketing SaaS platforms and rapidly growing ad technology tools to digital marketplaces. The key roles they hire for are Vice President Sales, Senior Sales, Account Executive, Business Development, Inside Sales, Customer Success Manager and Sales Director. Our portfolio of roles includes a variety of individual contributor and management roles.
Analytics Director
Hearst Communications, Inc.
You will be client-facing and will involve workstreams that covers four areas of D&A (Strategy, Implementation, BI, and Data Science) as well as mentoring/management of junior members of the team as you work with the Head of Digital Solutions to grow the department. This is a full-time role and requires 2 days per week in the London office.You must have the Right to Work in the UK as unfortunately we are currently unable to sponsor those who require a VISA. Responsibilities Identifying strategic opportunities through analysis of our clients' programmes of work Lead the development and evolution of holistic data strategies for clients, ensuring alignment with business objectives, marketing goals, and the broader digital ecosystem. This includes data governance, integration across platforms, and frameworks for actionable insights. Liaising with client stakeholders to communicate data requirements and help secure data assets from clients (including offline data sources) Defining measurement objectives, KPIs, and supporting metrics for our clients Working with the client's developers to deploy robust data layers Utilising Google Analytics and Google Tag Manager technical expertise - review, evaluate and optimise technical implementation of tracking code and account configuration. Creating client facing technical documentation Assessing the effectiveness of data sources and data-gathering techniques and improve data collection methods Enhancing the existing advanced analytics modelling, methodologies, and contribute to new ideas in modelling and report visualisation Development of prototypes and proof of concepts from research conducted To be an ambassador of iCrossing and its values You may be required to undertake such further duties as your skills, qualifications and experience allow and/or as may be assigned to you from time to time Qualifications We want to see your drive and enthusiasm for Data & Analytics. In addition to this, we're looking for someone who has the following non-technical skills: Creative problem-solving: the answers won't jump into your lap, so you engage your creativity to find them Rigorous analytical skills: you stretch a concept until it breaks, then put the parts back together Strategic thinking: you focus obsessively on business aims Exemplary communication: you find simple ways to describe complex ideas, inspiring others to take action Stakeholder and time management: you stay in control, managing expectations and meeting deadlines Self-motivator: you enjoy designing your own road map to the team goal Commercially savvy: you can nurture opportunities and recognise where your time will earn most value As a department that is growing, we are all in regular communication and so close working relationships will be formed with members of the other D&A sub-teams. Across other disciplines, you will work closely with client/project teams which will include members of the account management team and typically members of the Paid Media and/or Earned Media team. We're looking for someone who can: help deliver best in class analytical capabilities across the agency with the wider Analytics team, including the use of new methods, techniques, tools and systems support the Head of Digital Solutions build a deep understanding of marketing plans to help account teams build comprehensive measurement and test & learn plans play an instrumental role in evolving and designing new, innovative measurement tools oversee junior members of the team in the delivery of their responsibilities, ensuring quality and that deadlines are met Job Info Job Identification Job Category Marketing and Creative Services Posting Date 07/04/2025, 09:15 AM Job Schedule Full time Locations 30 Panton Street, LONDON, LONDON, SW1Y 4AJ, GB The Projects, 8-9 Ship St, Brighton, East Sussex, BN1 1AD, GB (Hybrid)
Aug 14, 2025
Full time
You will be client-facing and will involve workstreams that covers four areas of D&A (Strategy, Implementation, BI, and Data Science) as well as mentoring/management of junior members of the team as you work with the Head of Digital Solutions to grow the department. This is a full-time role and requires 2 days per week in the London office.You must have the Right to Work in the UK as unfortunately we are currently unable to sponsor those who require a VISA. Responsibilities Identifying strategic opportunities through analysis of our clients' programmes of work Lead the development and evolution of holistic data strategies for clients, ensuring alignment with business objectives, marketing goals, and the broader digital ecosystem. This includes data governance, integration across platforms, and frameworks for actionable insights. Liaising with client stakeholders to communicate data requirements and help secure data assets from clients (including offline data sources) Defining measurement objectives, KPIs, and supporting metrics for our clients Working with the client's developers to deploy robust data layers Utilising Google Analytics and Google Tag Manager technical expertise - review, evaluate and optimise technical implementation of tracking code and account configuration. Creating client facing technical documentation Assessing the effectiveness of data sources and data-gathering techniques and improve data collection methods Enhancing the existing advanced analytics modelling, methodologies, and contribute to new ideas in modelling and report visualisation Development of prototypes and proof of concepts from research conducted To be an ambassador of iCrossing and its values You may be required to undertake such further duties as your skills, qualifications and experience allow and/or as may be assigned to you from time to time Qualifications We want to see your drive and enthusiasm for Data & Analytics. In addition to this, we're looking for someone who has the following non-technical skills: Creative problem-solving: the answers won't jump into your lap, so you engage your creativity to find them Rigorous analytical skills: you stretch a concept until it breaks, then put the parts back together Strategic thinking: you focus obsessively on business aims Exemplary communication: you find simple ways to describe complex ideas, inspiring others to take action Stakeholder and time management: you stay in control, managing expectations and meeting deadlines Self-motivator: you enjoy designing your own road map to the team goal Commercially savvy: you can nurture opportunities and recognise where your time will earn most value As a department that is growing, we are all in regular communication and so close working relationships will be formed with members of the other D&A sub-teams. Across other disciplines, you will work closely with client/project teams which will include members of the account management team and typically members of the Paid Media and/or Earned Media team. We're looking for someone who can: help deliver best in class analytical capabilities across the agency with the wider Analytics team, including the use of new methods, techniques, tools and systems support the Head of Digital Solutions build a deep understanding of marketing plans to help account teams build comprehensive measurement and test & learn plans play an instrumental role in evolving and designing new, innovative measurement tools oversee junior members of the team in the delivery of their responsibilities, ensuring quality and that deadlines are met Job Info Job Identification Job Category Marketing and Creative Services Posting Date 07/04/2025, 09:15 AM Job Schedule Full time Locations 30 Panton Street, LONDON, LONDON, SW1Y 4AJ, GB The Projects, 8-9 Ship St, Brighton, East Sussex, BN1 1AD, GB (Hybrid)
Customer Success Manager
SoPro Brighton, Sussex
With offices in Brighton and Skopje, Sopro provides sophisticated digital marketing services to hundreds of businesses, from innovative start-ups to global brands. Sopro revolutionised prospecting when we started ten years ago, and we continue to operate at the cutting edge. Our technology, data, processes and people mean there's nothing quite like Sopro. We've evolved from our initial focus on email prospecting, and we now offer a fully managed, totally synchronised, sales engagement service. Our relentless focus on innovation makes it an exciting time for our clients, and our staff. Sopro is committed to providing an inclusive, rewarding and fun place to work, and in 2021 won Best Place to Work at the UK Business Awards. THE ROLE As part of our Customer Success team, you will be primarily responsible for building relationships with each of our clients, understanding the details of their offering, formulating agreed campaigns, demonstrating scalable and repeatable success, and proactively suggesting campaign improvements. With a commercial hat on, on this role you will support, revitalise, build, and make amazing our approach to client relationship management. KEY RESPONSIBILITIES Ownership of a portfolio of new and existing clients, with responsibility for building strong client relationships and ensuring our clients achieve success with the Sopro service. Plan, schedule and oversee key client communication points Understand our clients' needs and business objectives and ensure Sopro delivers against them. Onboard new clients (post-sales) deliver best practice client training and ensure strong levels of client satisfaction. Analyse Sopro data to draw conclusions, optimise our campaigns and make our clients even more successful. Understand then shape our approach to better develop, diversify, and grow client accounts. Job requirements ABOUT YOU Experience of building trust and developing B2B client relationships Superb communication, interpersonal and teamworking skills with confidence to communicate at C-Level. Excellent influencing and relationship building skills. Highly organised Strong analytical ability to draw insights from data and identify opportunities. Creative problem solver who insightfully anticipates customer needs and proactively addresses them. Self-starter attitude with ability to work well independently and self-manage workload effectively. Understanding (previous experience in Marketing) would be considered as an advantage! ABOUT US We're the people behind the prospects. For all the clever tech, what makes the Sopro service stand out is the people. As we like to tell our clients, we're a team not a tool. Our values permeate Sopro through our behaviours, not only as people but across the business. We invest in our people, their development, our products and our working environment. We are ambitious , not only as a business but by encouraging passionate and imaginative collaboration. We are people who are proud of our identity and celebrate each other's successes, whilst giving back to our local communities. We are open and transparent, with our clients and our people - each team member has a voice, and we ensure it is heard! WHAT WE OFFER At Sopro we invest in our people - they are what makes our company great and we work hard to make sure that everyone feels like a valued member of the team. Some of the perks we offer: Career progression plan - Well-structured career progression path supported by regular 360-degree feedback. Company profit sharing - We believe in sharing in our success, as such we'll reward your loyalty by sharing 10% of the company's net profit with employees. 25 Days Annual leave - We recognise that annual leave goes way beyond being a 'perk', it's a health and wellbeing essential, which is why we offer 25 days annual leave plus bank holidays. 25 days not right for you? You also have the option to buy/sell holiday. Health Cash Plan (reclaim costs for dental, physiotherapy, osteopathy and optical care) A range of tax-efficient salary sacrifice schemes including, electric vehicles, Cycle2Work, childcare and groceries Financial wellbeing platform - access to financial advisors and a range of retail discounts Learning and Development - A learning platform to encourage you in personal and professional growth additionally supported by mentorship, external training, and certification when needed. Hybrid working - 3 days from home, 2 days in the office, and if you want to come every day - you surely can! Wellbeing package adapted to the needs of our people. Regular sports, social activities, and lots of healthy snacks. Your work matters - We have an open door policy and value your opinion. Ideas are heard and genuinely considered.
Aug 14, 2025
Full time
With offices in Brighton and Skopje, Sopro provides sophisticated digital marketing services to hundreds of businesses, from innovative start-ups to global brands. Sopro revolutionised prospecting when we started ten years ago, and we continue to operate at the cutting edge. Our technology, data, processes and people mean there's nothing quite like Sopro. We've evolved from our initial focus on email prospecting, and we now offer a fully managed, totally synchronised, sales engagement service. Our relentless focus on innovation makes it an exciting time for our clients, and our staff. Sopro is committed to providing an inclusive, rewarding and fun place to work, and in 2021 won Best Place to Work at the UK Business Awards. THE ROLE As part of our Customer Success team, you will be primarily responsible for building relationships with each of our clients, understanding the details of their offering, formulating agreed campaigns, demonstrating scalable and repeatable success, and proactively suggesting campaign improvements. With a commercial hat on, on this role you will support, revitalise, build, and make amazing our approach to client relationship management. KEY RESPONSIBILITIES Ownership of a portfolio of new and existing clients, with responsibility for building strong client relationships and ensuring our clients achieve success with the Sopro service. Plan, schedule and oversee key client communication points Understand our clients' needs and business objectives and ensure Sopro delivers against them. Onboard new clients (post-sales) deliver best practice client training and ensure strong levels of client satisfaction. Analyse Sopro data to draw conclusions, optimise our campaigns and make our clients even more successful. Understand then shape our approach to better develop, diversify, and grow client accounts. Job requirements ABOUT YOU Experience of building trust and developing B2B client relationships Superb communication, interpersonal and teamworking skills with confidence to communicate at C-Level. Excellent influencing and relationship building skills. Highly organised Strong analytical ability to draw insights from data and identify opportunities. Creative problem solver who insightfully anticipates customer needs and proactively addresses them. Self-starter attitude with ability to work well independently and self-manage workload effectively. Understanding (previous experience in Marketing) would be considered as an advantage! ABOUT US We're the people behind the prospects. For all the clever tech, what makes the Sopro service stand out is the people. As we like to tell our clients, we're a team not a tool. Our values permeate Sopro through our behaviours, not only as people but across the business. We invest in our people, their development, our products and our working environment. We are ambitious , not only as a business but by encouraging passionate and imaginative collaboration. We are people who are proud of our identity and celebrate each other's successes, whilst giving back to our local communities. We are open and transparent, with our clients and our people - each team member has a voice, and we ensure it is heard! WHAT WE OFFER At Sopro we invest in our people - they are what makes our company great and we work hard to make sure that everyone feels like a valued member of the team. Some of the perks we offer: Career progression plan - Well-structured career progression path supported by regular 360-degree feedback. Company profit sharing - We believe in sharing in our success, as such we'll reward your loyalty by sharing 10% of the company's net profit with employees. 25 Days Annual leave - We recognise that annual leave goes way beyond being a 'perk', it's a health and wellbeing essential, which is why we offer 25 days annual leave plus bank holidays. 25 days not right for you? You also have the option to buy/sell holiday. Health Cash Plan (reclaim costs for dental, physiotherapy, osteopathy and optical care) A range of tax-efficient salary sacrifice schemes including, electric vehicles, Cycle2Work, childcare and groceries Financial wellbeing platform - access to financial advisors and a range of retail discounts Learning and Development - A learning platform to encourage you in personal and professional growth additionally supported by mentorship, external training, and certification when needed. Hybrid working - 3 days from home, 2 days in the office, and if you want to come every day - you surely can! Wellbeing package adapted to the needs of our people. Regular sports, social activities, and lots of healthy snacks. Your work matters - We have an open door policy and value your opinion. Ideas are heard and genuinely considered.
Co-Founder & Chief Marketing Officer Health Start-Up, London
FoodLabs & Atlantic Labs
ABOUT THE COMPANY At myota, we're transforming gut health with cutting-edge science and clinically proven innovation. Founded by world-leading microbiome scientists and seasoned operators, and backed by Europe's top VCs, myota is pioneering a new era of prebiotic fibre products - clinically effective, patented, and built on groundbreaking research from MIT. With over 50,000 customers and strong adoption among doctors, dietitians and nutritionists, we're already making a meaningful difference. Our clinical research programme spans partnerships with the NHS and leading universities, placing us at the forefront of evidence-based gut health. Having developed the most clinically proven gut health product in the market, and with a rapidly growing B2B arm, we're now on a mission to build the direct-to-consumer gut health brand. You'll be joining us at a pivotal moment - a small, high-impact team on a mission to prevent and reverse the 1 billion cases of chronic disease linked to poor gut health. We're here to extend healthy lifespans, one gut at a time. ABOUT THE ROLE We're looking for a commercial and operational leader to take full ownership of our D2C business - across growth, retention, product, and margin. This is your chance to build a business line with the autonomy of a founder and the backing of a company with clinical credibility, patented IP, and real traction. You'll set the strategy, own the execution, and shape the team - turning a proven product into a household name. You'll be accountable for every lever of the D2C machine: customer acquisition, retention, brand, performance, and unit economics. We want someone who thinks like an owner, acts like a builder, and treats the D2C business as theirs - because it will be. WHAT YOU'LL DO Own the full D2C P&L - with accountability for revenue, CAC, LTV, contribution margin, and payback Set the vision and lead execution across acquisition, retention, product, and customer experience Build and optimise performance across Meta, Google, TikTok, YouTube, influencer and affiliate channels Scale lifecycle marketing through email, SMS, packaging, content, and product experience Build and lead a high-performance growth and creative team, with strong agency and freelance support Own the digital experience: CRO, website, product merchandising (we use Shopify) Launch new products, bundles, and pricing strategies - from idea to execution Collaborate cross-functionally with R&D, Ops, and Customer Support Use data to drive day-to-day performance and long-term forecasting Represent the D2C business line with investors and in board-level conversations Build & lead the D2C team (Influencer Manager, freelancers & agencies) WHAT WE ARE LOOKING FOR You've built or scaled a D2C business before - and want to do it again with serious ownership Deep understanding of e-commerce best practices across acquisition, retention, UX, organisation and tech stack Proven track record of finding (product, channel, language) market fit and delivering efficient growth in a fast-moving environment Experience owning a P&L and making commercial decisions with real consequences Strategic thinker with founder energy - equally comfortable with spreadsheets and storyboards You know how to build and lead a team, but you're still highly hands-on yourself A content obsessive with a proven track record of developing ideas that entertain and engage customers and community - building and activating brand, driving action, and tailoring execution to each channel Exceptional understanding for paid social (Meta, Tiktok, etc) from media buying, optimisation, creative strategy to creative sourcing Strong experience in influencer marketing. From discovery and outreach, to negotiation and briefing - you know how to efficiently motivate thousands of creators to talk about your product Confident in marketing controlling, financial modeling (for D2C) and forecasting Advanced across Shopify, GA4, performance marketing platforms, CRM and analytics tools Bonus points if you've scaled a subscription business, expanded to new geographies or launched new products to market WHAT WE OFFER Full ownership of the D2C business - the strategy, the team, the outcomes Meaningful equity - you'll share in the upside of a company with patented IP, a growing B2B arm, and a chance to build a category-defining D2C brand A leadership seat in a mission-driven company backed by Europe's top investors Unlimited holiday policy Flexible hybrid working - we're based in London with our own office in a vibrant co-working hub, typically in 3 days a week
Aug 14, 2025
Full time
ABOUT THE COMPANY At myota, we're transforming gut health with cutting-edge science and clinically proven innovation. Founded by world-leading microbiome scientists and seasoned operators, and backed by Europe's top VCs, myota is pioneering a new era of prebiotic fibre products - clinically effective, patented, and built on groundbreaking research from MIT. With over 50,000 customers and strong adoption among doctors, dietitians and nutritionists, we're already making a meaningful difference. Our clinical research programme spans partnerships with the NHS and leading universities, placing us at the forefront of evidence-based gut health. Having developed the most clinically proven gut health product in the market, and with a rapidly growing B2B arm, we're now on a mission to build the direct-to-consumer gut health brand. You'll be joining us at a pivotal moment - a small, high-impact team on a mission to prevent and reverse the 1 billion cases of chronic disease linked to poor gut health. We're here to extend healthy lifespans, one gut at a time. ABOUT THE ROLE We're looking for a commercial and operational leader to take full ownership of our D2C business - across growth, retention, product, and margin. This is your chance to build a business line with the autonomy of a founder and the backing of a company with clinical credibility, patented IP, and real traction. You'll set the strategy, own the execution, and shape the team - turning a proven product into a household name. You'll be accountable for every lever of the D2C machine: customer acquisition, retention, brand, performance, and unit economics. We want someone who thinks like an owner, acts like a builder, and treats the D2C business as theirs - because it will be. WHAT YOU'LL DO Own the full D2C P&L - with accountability for revenue, CAC, LTV, contribution margin, and payback Set the vision and lead execution across acquisition, retention, product, and customer experience Build and optimise performance across Meta, Google, TikTok, YouTube, influencer and affiliate channels Scale lifecycle marketing through email, SMS, packaging, content, and product experience Build and lead a high-performance growth and creative team, with strong agency and freelance support Own the digital experience: CRO, website, product merchandising (we use Shopify) Launch new products, bundles, and pricing strategies - from idea to execution Collaborate cross-functionally with R&D, Ops, and Customer Support Use data to drive day-to-day performance and long-term forecasting Represent the D2C business line with investors and in board-level conversations Build & lead the D2C team (Influencer Manager, freelancers & agencies) WHAT WE ARE LOOKING FOR You've built or scaled a D2C business before - and want to do it again with serious ownership Deep understanding of e-commerce best practices across acquisition, retention, UX, organisation and tech stack Proven track record of finding (product, channel, language) market fit and delivering efficient growth in a fast-moving environment Experience owning a P&L and making commercial decisions with real consequences Strategic thinker with founder energy - equally comfortable with spreadsheets and storyboards You know how to build and lead a team, but you're still highly hands-on yourself A content obsessive with a proven track record of developing ideas that entertain and engage customers and community - building and activating brand, driving action, and tailoring execution to each channel Exceptional understanding for paid social (Meta, Tiktok, etc) from media buying, optimisation, creative strategy to creative sourcing Strong experience in influencer marketing. From discovery and outreach, to negotiation and briefing - you know how to efficiently motivate thousands of creators to talk about your product Confident in marketing controlling, financial modeling (for D2C) and forecasting Advanced across Shopify, GA4, performance marketing platforms, CRM and analytics tools Bonus points if you've scaled a subscription business, expanded to new geographies or launched new products to market WHAT WE OFFER Full ownership of the D2C business - the strategy, the team, the outcomes Meaningful equity - you'll share in the upside of a company with patented IP, a growing B2B arm, and a chance to build a category-defining D2C brand A leadership seat in a mission-driven company backed by Europe's top investors Unlimited holiday policy Flexible hybrid working - we're based in London with our own office in a vibrant co-working hub, typically in 3 days a week
Associate Customer Success Manager - SMB (German Speaking)
Klaviyo Inc.
Named as one of the UK's 'Great Places To Work' for the third year running, we are looking for individuals who want to join our dedicated team and help us grow our already impressive customer base in EMEA even further. We're seeking passionate Customer Success Professionals (CSMs) for our new state of the art and dynamic London office who thrive in a hybrid working environment (3 days in the office). Our mission is to exceed customer expectations and drive their growth. We're looking for CSMs who are dedicated to delivering the best experience to our EMEA customers. This is an exciting opportunity for someone with a customer-first attitude, strong consultative and technical skills, and a proven track record of creatively solving unique problems in a fast-paced environment. Ideal candidates will have a strong background in CRM, Campaign Management, Data and Analytics, Digital, E-Commerce, or Marketing Technology Solutions. How you will make a difference: Be passionate about customer success and establish yourself as the trusted advisor for Klaviyo's Small to Medium sized Businesses (SMB). Drive positive Net Revenue Retention by mitigating churn risk and identifying opportunities for customer expansion and upgrades. Devise customized success plans based on customers' goals and challenges, holding customers accountable for driving action. Compose strategies to increase email, SMS, and digital channel revenue for all customers through the Klaviyo platform while driving growth and expansion. Proactively review customer performance, address any open issues, and ensure consistent messaging and appropriate escalation. Keep customers up to date on product releases and new features. Share feedback with Product/Engineering to enhance customer engagement. Contribute to a positive team environment of collaboration, customer empathy, equality, and inclusion. Who you are: 1+ years of experience working with SMB accounts with a track record for building and nurturing relationships with multiple stakeholders in an account An experienced marketer with a background in campaign management, CRM, digital marketing, data, or analytics. Familiarity with Marketing Automation technologies. A proven track record of advising customers or executing marketing strategies. Customer success or account management experience with a history of building and nurturing relationships with multiple stakeholders. Experience explaining how to achieve key goals using software with end users. A track record of creative problem-solving for customers and end users. Comfortable discussing and supporting commercial conversations. Thrives in a collaborative environment. Excellent organizational and project management skills. Excellent communication skills via phone, video conference, and email. Curious and eager to learn. Adaptable to change and comfortable working in a fast-paced environment. Experience with G-Suite, Gainsight, Salesforce, or similar tools. Fluency in English and German at Business level We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here
Aug 14, 2025
Full time
Named as one of the UK's 'Great Places To Work' for the third year running, we are looking for individuals who want to join our dedicated team and help us grow our already impressive customer base in EMEA even further. We're seeking passionate Customer Success Professionals (CSMs) for our new state of the art and dynamic London office who thrive in a hybrid working environment (3 days in the office). Our mission is to exceed customer expectations and drive their growth. We're looking for CSMs who are dedicated to delivering the best experience to our EMEA customers. This is an exciting opportunity for someone with a customer-first attitude, strong consultative and technical skills, and a proven track record of creatively solving unique problems in a fast-paced environment. Ideal candidates will have a strong background in CRM, Campaign Management, Data and Analytics, Digital, E-Commerce, or Marketing Technology Solutions. How you will make a difference: Be passionate about customer success and establish yourself as the trusted advisor for Klaviyo's Small to Medium sized Businesses (SMB). Drive positive Net Revenue Retention by mitigating churn risk and identifying opportunities for customer expansion and upgrades. Devise customized success plans based on customers' goals and challenges, holding customers accountable for driving action. Compose strategies to increase email, SMS, and digital channel revenue for all customers through the Klaviyo platform while driving growth and expansion. Proactively review customer performance, address any open issues, and ensure consistent messaging and appropriate escalation. Keep customers up to date on product releases and new features. Share feedback with Product/Engineering to enhance customer engagement. Contribute to a positive team environment of collaboration, customer empathy, equality, and inclusion. Who you are: 1+ years of experience working with SMB accounts with a track record for building and nurturing relationships with multiple stakeholders in an account An experienced marketer with a background in campaign management, CRM, digital marketing, data, or analytics. Familiarity with Marketing Automation technologies. A proven track record of advising customers or executing marketing strategies. Customer success or account management experience with a history of building and nurturing relationships with multiple stakeholders. Experience explaining how to achieve key goals using software with end users. A track record of creative problem-solving for customers and end users. Comfortable discussing and supporting commercial conversations. Thrives in a collaborative environment. Excellent organizational and project management skills. Excellent communication skills via phone, video conference, and email. Curious and eager to learn. Adaptable to change and comfortable working in a fast-paced environment. Experience with G-Suite, Gainsight, Salesforce, or similar tools. Fluency in English and German at Business level We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here
Head of Sales & Partnerships
Randstad (Schweiz) AG
About Blink Payment Blink Payment makes accepting and reconciling payments easy. Whether businesses are looking to take payments online or in person; they are completed through one simple platform. Our all-in-one solution supports multiple payment methods, which includes open banking, payment links, virtual terminals (paying over the phone), card machines, and can integrate with various software providers, such a Xero or QuickBooks, through easy-to-use API's. It's an exciting time to join us - as we're growing fast! With new products, customers and huge plans for exponential growth, there's plenty of opportunity to make your mark. What makes us unique? 1. A platform that provides options - Our platform provides every paymenttype a business will ever need, allowing your business to adapt and grow alongside your payment provider. 2. Simplicity - We like to keep things simple, there's no need for multiple platforms, business payments and reconciliations are kept in one easy-to-use platform. 3. Personal touch - A support team available via online livechat, email, WhatsApp and phone, to resolve any issues. With a current average response time of 6 seconds to answer phone calls. Our core values: Be proactive ️ Own the solution Win with integrity Ready to help About the role The Head of Sales & Partnerships at Blink Payment is a pivotal leadership role, responsible for driving revenue growth through new account acquisition. This role will lead all merchant sales, partnership sales and partnership management initiatives. The primary focus will be developing high-functioning teams acquiring small & medium businesses within selected industry verticals either through Partner relationships or directly with Blink You will play a key role in developing and executing innovative growth strategies tailored to the evolving needs of our clients. As a strategic leader, you will be instrumental in building and managing a high-performing commercial team committed to achieving ambitious targets. Reporting to the Chief Revenue Officer and working with the other Revenue function heads you will help define commercial objectives and performance metrics, while also contributing to the broader strategic direction of the company. You will act as a trusted advisor to key clients, ensuring our payment solutions are effectively aligned with their business goals and delivering exceptional client experiences. A proactive and analytical mindset is essential for understanding the interoperations between ISV partnerships and merchant level sales. Your insights will directly influence product positioning and go-to-market strategies. Above all, your leadership will inspire a culture of collaboration, transparency, and continuous improvement within the sales organisation. Key Responsibilities Own and Evolve the Sales & Partnerships Strategy Develop and continuously refine a comprehensive commercial strategy that supports Blink Payment's revenue growth objectives, from direct sales to strategic partnerships. Lead and Grow a High-Performing Team Mentor and scale a team of Sales Account Executives, Partnership Managers, and Demand Generation specialists with clear targets, career development plans, and a performance driven culture. Set and Manage KPIs & Targets Define and track sales metrics across all commercial roles, aligning KPIs and revenue goals with companywide growth priorities. Oversee Forecasting and Budgets Own forecasting, budgeting, and performance reporting for sales and partnerships, ensuring financial accountability and strategic accuracy. Champion CRM Best Practices Drive Salesforce adoption and data integrity through hands-on leadership, process discipline, and best practice sharing. Drive Revenue Across Key Merchant Verticals Target new merchant acquisition in SMB sectors including Waste Management, Legal, Removals, Property, Trades and more via both direct outreach and partner channels. Build & Optimise the Sales Lifecycle Own the end-to-end sales process from lead generation to deal close, applying proven methodologies (MEDDPICC preferred) to maintain pipeline health and conversion. Scale Demand Generation Oversee internal and partner-led top-of-funnel activity, ensuring demand gen is optimised, measured, and aligned with pipeline goals. Develop Scalable Partner & Affiliate Programmes Launch and grow effective technology and affiliate partnerships; sourcing, contracting, and integrating with partners to unlock new revenue streams and customer value. Align Commercial Strategy Cross-Functionally Work together with Marketing, Product, Client Success, Legal and Finance to ensure commercial execution is aligned, compliant, and impactful maximising field events, collateral, and strategic positioning. Key Skills/Experience: At least 7 years of leadership experience in sales & partnership roles within the fintech and/or payment processing industry. Proven ability to lead direct sales teams in a high-growth environment, particularly in closing large, complex deals within the payments ecosystem. Proven ability to lead partnership sales and partnership management teams in a high-growth environment, particularly in closing large, complex ISV deals within the payments ecosystem. Demonstrated success in developing and executing effective sales strategies and tactics. Strong knowledge of payment solutions, merchant services, and the evolving landscape of digital payments. Adept at influencing stakeholders at all levels, both internally and externally, to gain buy-in and support for sales initiatives. Strong analytical skills with the ability to interpret sales data and market trends. Outstanding interpersonal and communication skills with a penchant for negotiation. Empathetic leader, skilled in delivering results through others with humility. A results-driven mindset with a passion for driving growth and achieving targets. Willingness to travel as necessary to meet clients and partners. Why join Blink Payment? Come on board a fast growing privately owned business 26 Days Annual Leave + Bank Holidays An additional day of annual leave for your Birthday Early finish on a Friday at 3:30PM Private Health Insurance (Vitality) Access to Perkbox - our flexible benefits portal Matched pension contributions up to 6% Enhanced maternity/paternity leave Frequent company social events + quarterly company off-sites Learning & Development Opportunities
Aug 14, 2025
Full time
About Blink Payment Blink Payment makes accepting and reconciling payments easy. Whether businesses are looking to take payments online or in person; they are completed through one simple platform. Our all-in-one solution supports multiple payment methods, which includes open banking, payment links, virtual terminals (paying over the phone), card machines, and can integrate with various software providers, such a Xero or QuickBooks, through easy-to-use API's. It's an exciting time to join us - as we're growing fast! With new products, customers and huge plans for exponential growth, there's plenty of opportunity to make your mark. What makes us unique? 1. A platform that provides options - Our platform provides every paymenttype a business will ever need, allowing your business to adapt and grow alongside your payment provider. 2. Simplicity - We like to keep things simple, there's no need for multiple platforms, business payments and reconciliations are kept in one easy-to-use platform. 3. Personal touch - A support team available via online livechat, email, WhatsApp and phone, to resolve any issues. With a current average response time of 6 seconds to answer phone calls. Our core values: Be proactive ️ Own the solution Win with integrity Ready to help About the role The Head of Sales & Partnerships at Blink Payment is a pivotal leadership role, responsible for driving revenue growth through new account acquisition. This role will lead all merchant sales, partnership sales and partnership management initiatives. The primary focus will be developing high-functioning teams acquiring small & medium businesses within selected industry verticals either through Partner relationships or directly with Blink You will play a key role in developing and executing innovative growth strategies tailored to the evolving needs of our clients. As a strategic leader, you will be instrumental in building and managing a high-performing commercial team committed to achieving ambitious targets. Reporting to the Chief Revenue Officer and working with the other Revenue function heads you will help define commercial objectives and performance metrics, while also contributing to the broader strategic direction of the company. You will act as a trusted advisor to key clients, ensuring our payment solutions are effectively aligned with their business goals and delivering exceptional client experiences. A proactive and analytical mindset is essential for understanding the interoperations between ISV partnerships and merchant level sales. Your insights will directly influence product positioning and go-to-market strategies. Above all, your leadership will inspire a culture of collaboration, transparency, and continuous improvement within the sales organisation. Key Responsibilities Own and Evolve the Sales & Partnerships Strategy Develop and continuously refine a comprehensive commercial strategy that supports Blink Payment's revenue growth objectives, from direct sales to strategic partnerships. Lead and Grow a High-Performing Team Mentor and scale a team of Sales Account Executives, Partnership Managers, and Demand Generation specialists with clear targets, career development plans, and a performance driven culture. Set and Manage KPIs & Targets Define and track sales metrics across all commercial roles, aligning KPIs and revenue goals with companywide growth priorities. Oversee Forecasting and Budgets Own forecasting, budgeting, and performance reporting for sales and partnerships, ensuring financial accountability and strategic accuracy. Champion CRM Best Practices Drive Salesforce adoption and data integrity through hands-on leadership, process discipline, and best practice sharing. Drive Revenue Across Key Merchant Verticals Target new merchant acquisition in SMB sectors including Waste Management, Legal, Removals, Property, Trades and more via both direct outreach and partner channels. Build & Optimise the Sales Lifecycle Own the end-to-end sales process from lead generation to deal close, applying proven methodologies (MEDDPICC preferred) to maintain pipeline health and conversion. Scale Demand Generation Oversee internal and partner-led top-of-funnel activity, ensuring demand gen is optimised, measured, and aligned with pipeline goals. Develop Scalable Partner & Affiliate Programmes Launch and grow effective technology and affiliate partnerships; sourcing, contracting, and integrating with partners to unlock new revenue streams and customer value. Align Commercial Strategy Cross-Functionally Work together with Marketing, Product, Client Success, Legal and Finance to ensure commercial execution is aligned, compliant, and impactful maximising field events, collateral, and strategic positioning. Key Skills/Experience: At least 7 years of leadership experience in sales & partnership roles within the fintech and/or payment processing industry. Proven ability to lead direct sales teams in a high-growth environment, particularly in closing large, complex deals within the payments ecosystem. Proven ability to lead partnership sales and partnership management teams in a high-growth environment, particularly in closing large, complex ISV deals within the payments ecosystem. Demonstrated success in developing and executing effective sales strategies and tactics. Strong knowledge of payment solutions, merchant services, and the evolving landscape of digital payments. Adept at influencing stakeholders at all levels, both internally and externally, to gain buy-in and support for sales initiatives. Strong analytical skills with the ability to interpret sales data and market trends. Outstanding interpersonal and communication skills with a penchant for negotiation. Empathetic leader, skilled in delivering results through others with humility. A results-driven mindset with a passion for driving growth and achieving targets. Willingness to travel as necessary to meet clients and partners. Why join Blink Payment? Come on board a fast growing privately owned business 26 Days Annual Leave + Bank Holidays An additional day of annual leave for your Birthday Early finish on a Friday at 3:30PM Private Health Insurance (Vitality) Access to Perkbox - our flexible benefits portal Matched pension contributions up to 6% Enhanced maternity/paternity leave Frequent company social events + quarterly company off-sites Learning & Development Opportunities
Croud
Senior Tools Software Engineer Engineering London
Croud
ROLE OVERVIEW Croud is a global, full service digital marketing agency with a unique business model that helps businesses drive sustainable growth in the new world of marketing. Croud was recently named a Sunday Times Best Place to Work for the second year in a row, and was named Performance Marketing Employer of the Year by PMW. At Croud, we unlock potential by elevating our people, clients, and communities within a rapidly advancing and complex economy. We operate as a unique scaled network of Intelligent, Creative Specialists, enabling us to deliver superior brand outcomes and unlock potential for our people, our clients and our communities. Our culture is strategically driven and inspired by a shared long-term vision. It is collaborative and connected, with a focus on continuous learning and mutual support. We are energised by future thinking, driving innovation to achieve better outcomes. We are instinctively generous, actively including and empowering our people. Above all, we are purpose-driven, committed to positively impacting our people, the planet, and our global communities. We are investing in cutting-edge products that leverage marketing data to deliver unparalleled client performance. This strategic role is part of the Croud Engineering team, working alongside the Data Engineering and Platform teams, and reporting to the Director of Engineering. Our team has a track record of delivering innovative solutions, such as SEO.max-a serverless, scalable GCP microservices-based tool that integrates multiple data sources, custom algorithms, and Large Language Models (LLMs) to benchmark client website performance through advanced data analysis and industry best practices. As a Senior Tools Software Engineer, you will spearhead the development of internal tools and automation that drive revenue opportunities, support the productionisation of cutting-edge solutions, and promote engineering excellence across the organisation. RESPONSIBILITIES Croud is committed to innovation and excellence in engineering, delivering tools that drive business value and client success. As a Senior Tools Software Engineer, you'll play a pivotal role in shaping the future of our technology and its impact on our clients. Deliver revenue-generating software solutions aligned with the engineering roadmap, working closely with the Director of Engineering, Lead Engineers, and other stakeholders. Support the Lead Engineers in delivering robust software, including factors such as solution design, dependency planning, infrastructure setup, testing, QA, monitoring, and maintenance. Ensure deployed tools remain up-to-date with changing requirements, third-party API updates, and user feedback through continuous maintenance and bug fixes, as prioritised by the collective team. Develop new features and upgrades to enhance the performance and utility of existing tools. Uphold robust engineering practices, ensuring tools and services meet consistent quality standards while maintaining cost efficiency and compliance. Communicate effectively with team stakeholders, ensuring expectations are met. PERSON SPECIFICATION Essential: Proficiency in Python programming (3.12+), including scalable, maintainable, and test-driven development (TDD). Strong experience in applications/system design, deployment, and maintenance on cloud platforms (Croud develops on both Google Cloud Platform and AWS ). Solid understanding of CI/CD pipelines (e.g., GitHub Actions ) and containerization tools like Docker . Expertise in secure software development and adherence to best practices (e.g., SOLID principles). Hands-on experience with Python frameworks for building RESTful APIs, such as Django/DRF or FastAPI . Clear and effective communication skills tailored to technical and non-technical audiences. Highly Desirable: Experience with Generative AI and LLMs for delivering advanced solutions Familiarity with diverse database types (SQL, NoSQL, graph, document, etc.) and selecting the right fit for specific use cases Knowledge of infrastructure automation using tools like Terraform, CloudFormation, or AWS CDK Exposure to front-end technologies (preferably Vue.js with TypeScript) to collaborate effectively with front-end teams Cloud platform certifications or equivalent experience with cloud-native development COMPANY BENEFITS Croud operates a hybrid working model with a minimum of 3 days a week based in our London office and the remaining days from home if you wish. Croud offers a clear path to progression for all members of staff. We are committed to offering development opportunities alongside a support system of regular performance reviews. The opportunities are endless! On completion of the three-month probation period, every employee is eligible for the benefits listed on our careers site which include: 25 days holiday per year with the option to purchase an additional 5 days Discretionary annual performance based incentive (up to 7% of annual base salary) Sales Commission Sabbatical: Paid sabbatical at 7 years with an option to take it unpaid at 5 years Recruitment Referral Bonus Health & Wellbeing Contribution Ride to Work Scheme Railcard & Season Ticket Loan Home Office Equipment (chair and screen) Office Perks: Free fruit, breakfast cereals, lunches twice a week, snacks, and tea/coffee Enhanced Family Leave: Including primary and secondary family leave, extended parental leave, and shared family leave Life Assurance & Income Protection Medical Cash Plan Pension Learning & Development: Access to Croud Campus, curated third-party learning platforms, and an IPA Membership with subsidised training and events Peer Recognition: Through our "Bonusly" program Team Off-Sites & Social Events Year-round Holiday Celebrations Flexible Working Options A Day to Make a Difference Standard hours are from 9.00am to 5.30pm, there's flexibility if agreed in advance with your line managers (it may also be necessary on occasions to work outside of these hours). Croud is an equal opportunity employer and does not discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. All candidates will be assessed based on merit, qualifications and their ability to perform the requirements of the role. OUR VALUES At Croud, our vision centres around the idea of unlocking potential. We do this by elevating everyone in an inclusive and progressive culture, empowering individuals to deliver their best work. This means we build better brand outcomes, and unlock potential for our people, our clients and our communities. We live and breathe five core values that foster a culture where everyone can thrive. Our commitment to elevating each other is fundamental to both our cultural and business success. The ideal candidate will excel in and demonstrate the following: In it together - our value on integration, collaboration and outcomes Eye on the future - our value on futurism, creativity and passion Generous in spirit - our value on people, development and inclusion Do what you say - our value on integrity and accountability Make a difference - our value on purpose and impact
Aug 14, 2025
Full time
ROLE OVERVIEW Croud is a global, full service digital marketing agency with a unique business model that helps businesses drive sustainable growth in the new world of marketing. Croud was recently named a Sunday Times Best Place to Work for the second year in a row, and was named Performance Marketing Employer of the Year by PMW. At Croud, we unlock potential by elevating our people, clients, and communities within a rapidly advancing and complex economy. We operate as a unique scaled network of Intelligent, Creative Specialists, enabling us to deliver superior brand outcomes and unlock potential for our people, our clients and our communities. Our culture is strategically driven and inspired by a shared long-term vision. It is collaborative and connected, with a focus on continuous learning and mutual support. We are energised by future thinking, driving innovation to achieve better outcomes. We are instinctively generous, actively including and empowering our people. Above all, we are purpose-driven, committed to positively impacting our people, the planet, and our global communities. We are investing in cutting-edge products that leverage marketing data to deliver unparalleled client performance. This strategic role is part of the Croud Engineering team, working alongside the Data Engineering and Platform teams, and reporting to the Director of Engineering. Our team has a track record of delivering innovative solutions, such as SEO.max-a serverless, scalable GCP microservices-based tool that integrates multiple data sources, custom algorithms, and Large Language Models (LLMs) to benchmark client website performance through advanced data analysis and industry best practices. As a Senior Tools Software Engineer, you will spearhead the development of internal tools and automation that drive revenue opportunities, support the productionisation of cutting-edge solutions, and promote engineering excellence across the organisation. RESPONSIBILITIES Croud is committed to innovation and excellence in engineering, delivering tools that drive business value and client success. As a Senior Tools Software Engineer, you'll play a pivotal role in shaping the future of our technology and its impact on our clients. Deliver revenue-generating software solutions aligned with the engineering roadmap, working closely with the Director of Engineering, Lead Engineers, and other stakeholders. Support the Lead Engineers in delivering robust software, including factors such as solution design, dependency planning, infrastructure setup, testing, QA, monitoring, and maintenance. Ensure deployed tools remain up-to-date with changing requirements, third-party API updates, and user feedback through continuous maintenance and bug fixes, as prioritised by the collective team. Develop new features and upgrades to enhance the performance and utility of existing tools. Uphold robust engineering practices, ensuring tools and services meet consistent quality standards while maintaining cost efficiency and compliance. Communicate effectively with team stakeholders, ensuring expectations are met. PERSON SPECIFICATION Essential: Proficiency in Python programming (3.12+), including scalable, maintainable, and test-driven development (TDD). Strong experience in applications/system design, deployment, and maintenance on cloud platforms (Croud develops on both Google Cloud Platform and AWS ). Solid understanding of CI/CD pipelines (e.g., GitHub Actions ) and containerization tools like Docker . Expertise in secure software development and adherence to best practices (e.g., SOLID principles). Hands-on experience with Python frameworks for building RESTful APIs, such as Django/DRF or FastAPI . Clear and effective communication skills tailored to technical and non-technical audiences. Highly Desirable: Experience with Generative AI and LLMs for delivering advanced solutions Familiarity with diverse database types (SQL, NoSQL, graph, document, etc.) and selecting the right fit for specific use cases Knowledge of infrastructure automation using tools like Terraform, CloudFormation, or AWS CDK Exposure to front-end technologies (preferably Vue.js with TypeScript) to collaborate effectively with front-end teams Cloud platform certifications or equivalent experience with cloud-native development COMPANY BENEFITS Croud operates a hybrid working model with a minimum of 3 days a week based in our London office and the remaining days from home if you wish. Croud offers a clear path to progression for all members of staff. We are committed to offering development opportunities alongside a support system of regular performance reviews. The opportunities are endless! On completion of the three-month probation period, every employee is eligible for the benefits listed on our careers site which include: 25 days holiday per year with the option to purchase an additional 5 days Discretionary annual performance based incentive (up to 7% of annual base salary) Sales Commission Sabbatical: Paid sabbatical at 7 years with an option to take it unpaid at 5 years Recruitment Referral Bonus Health & Wellbeing Contribution Ride to Work Scheme Railcard & Season Ticket Loan Home Office Equipment (chair and screen) Office Perks: Free fruit, breakfast cereals, lunches twice a week, snacks, and tea/coffee Enhanced Family Leave: Including primary and secondary family leave, extended parental leave, and shared family leave Life Assurance & Income Protection Medical Cash Plan Pension Learning & Development: Access to Croud Campus, curated third-party learning platforms, and an IPA Membership with subsidised training and events Peer Recognition: Through our "Bonusly" program Team Off-Sites & Social Events Year-round Holiday Celebrations Flexible Working Options A Day to Make a Difference Standard hours are from 9.00am to 5.30pm, there's flexibility if agreed in advance with your line managers (it may also be necessary on occasions to work outside of these hours). Croud is an equal opportunity employer and does not discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. All candidates will be assessed based on merit, qualifications and their ability to perform the requirements of the role. OUR VALUES At Croud, our vision centres around the idea of unlocking potential. We do this by elevating everyone in an inclusive and progressive culture, empowering individuals to deliver their best work. This means we build better brand outcomes, and unlock potential for our people, our clients and our communities. We live and breathe five core values that foster a culture where everyone can thrive. Our commitment to elevating each other is fundamental to both our cultural and business success. The ideal candidate will excel in and demonstrate the following: In it together - our value on integration, collaboration and outcomes Eye on the future - our value on futurism, creativity and passion Generous in spirit - our value on people, development and inclusion Do what you say - our value on integrity and accountability Make a difference - our value on purpose and impact
Mid-market Sales Director - Central & Northern Europe
Clutch Canada
Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers' whole online journey. We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We're here to stay-and we're looking for team members who are excited to drive impact and help us scale even further. Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler-for our customers, their customers, and each other. Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. For more information, visit our careers blog. About the job: Reporting directly to the Snr Regional VP Mid Market Sales EMEA, step into the role of our North & Central Europe Sales Manager, and spearhead our initiatives in the SMB and Mid-Market sectors. We're seeking an engaged, curious, and driven sales manager to join us in empowering SMBs and mid-market businesses, to elevate user experiences and achieve business growth. If you have experience managing sales teams and enjoy working in a hyper-growth environment, this is a rare opportunity to join an early-stage and customer-centred team. You will manage a team of Account Executives, enabling and empowering them to exceed targets and increase Contentsquare mid-market's footprint in the regions. This role will focus on our SMB and Mid-market customers with increased velocity of interactions, which means that you will have the ability to work efficiently and implement/manage sales motions that fit the required cadence. The role is open to remote in Germany and hybrid in London/Amsterdam. What you'll do: Manage a team with a mix of hybrid and remote based Account Executives across DACH, Benelux, and the Nordics. Coach the team to qualify inbound customers into the right motion and close. Drive pipeline growth through outbound efforts. Improve Sales performance by enhancing the team's processes and workflows based on data analysis. Work with internal stakeholders (other Sales teams, Customer Success, Support, Presales, Marketing, Legal/Compliance) to ensure your team's and their customers' needs are met. Identify underlying challenges related to systems, people, and processes to improve sales performance while also improving the buyer experience. Identify opportunities to simplify and refine processes and reduce friction for buyers. What you'll need: 2+ years of sales team management in SaaS, with quota-carrying responsibilities. Fluency in German and English. You can develop a deep knowledge of how our products work, allowing you to speak clearly to customers and communicate their needs to our team. You are self-motivated, adaptable, and skilled in fostering growth for a team of account executives in a continually changing environment. Enthusiasm to learn and contribute to an evolving sales team's strategy. What makes you stand out: Previous experience focused on Mid-Market in Digital Experience or Product Analytics. Experience of sales assisted product led growth motions You can speak Dutch. What's in it for you: Be a part of something big, as we're moving 3 products (Heap, Hotjar and Contentsquare) into one! Make an impact and contribute significantly, being based in our DACH HQ in Munich, London or Amsterdam. Help businesses leverage our all-in-one technology to deliver the right experiences for every customer journey. Why you should join Contentsquare We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we're aligned with the employees' needs. Here are a few we want to highlight: - Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year - Work flexibility: hybrid and remote work policies - Generous paid time-off policy (every location is different) - Immediate eligibility for birthing and non-birthing parental leave - Wellbeing and Home Office allowances - A Culture Crew in every country we're based in to coordinate regular activities for employees to get to know each other and bond outside of work - Every full-time employee receives stock options, allowing them to share in the company's success - We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts - And more benefits tailored to each country Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Your personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here . Your personal data will be securely stored in our hosting provider's data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.
Aug 14, 2025
Full time
Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers' whole online journey. We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We're here to stay-and we're looking for team members who are excited to drive impact and help us scale even further. Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler-for our customers, their customers, and each other. Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. For more information, visit our careers blog. About the job: Reporting directly to the Snr Regional VP Mid Market Sales EMEA, step into the role of our North & Central Europe Sales Manager, and spearhead our initiatives in the SMB and Mid-Market sectors. We're seeking an engaged, curious, and driven sales manager to join us in empowering SMBs and mid-market businesses, to elevate user experiences and achieve business growth. If you have experience managing sales teams and enjoy working in a hyper-growth environment, this is a rare opportunity to join an early-stage and customer-centred team. You will manage a team of Account Executives, enabling and empowering them to exceed targets and increase Contentsquare mid-market's footprint in the regions. This role will focus on our SMB and Mid-market customers with increased velocity of interactions, which means that you will have the ability to work efficiently and implement/manage sales motions that fit the required cadence. The role is open to remote in Germany and hybrid in London/Amsterdam. What you'll do: Manage a team with a mix of hybrid and remote based Account Executives across DACH, Benelux, and the Nordics. Coach the team to qualify inbound customers into the right motion and close. Drive pipeline growth through outbound efforts. Improve Sales performance by enhancing the team's processes and workflows based on data analysis. Work with internal stakeholders (other Sales teams, Customer Success, Support, Presales, Marketing, Legal/Compliance) to ensure your team's and their customers' needs are met. Identify underlying challenges related to systems, people, and processes to improve sales performance while also improving the buyer experience. Identify opportunities to simplify and refine processes and reduce friction for buyers. What you'll need: 2+ years of sales team management in SaaS, with quota-carrying responsibilities. Fluency in German and English. You can develop a deep knowledge of how our products work, allowing you to speak clearly to customers and communicate their needs to our team. You are self-motivated, adaptable, and skilled in fostering growth for a team of account executives in a continually changing environment. Enthusiasm to learn and contribute to an evolving sales team's strategy. What makes you stand out: Previous experience focused on Mid-Market in Digital Experience or Product Analytics. Experience of sales assisted product led growth motions You can speak Dutch. What's in it for you: Be a part of something big, as we're moving 3 products (Heap, Hotjar and Contentsquare) into one! Make an impact and contribute significantly, being based in our DACH HQ in Munich, London or Amsterdam. Help businesses leverage our all-in-one technology to deliver the right experiences for every customer journey. Why you should join Contentsquare We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we're aligned with the employees' needs. Here are a few we want to highlight: - Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year - Work flexibility: hybrid and remote work policies - Generous paid time-off policy (every location is different) - Immediate eligibility for birthing and non-birthing parental leave - Wellbeing and Home Office allowances - A Culture Crew in every country we're based in to coordinate regular activities for employees to get to know each other and bond outside of work - Every full-time employee receives stock options, allowing them to share in the company's success - We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts - And more benefits tailored to each country Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Your personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here . Your personal data will be securely stored in our hosting provider's data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.
General Manager
Jobs in Fitness
Are you a dynamic and results-driven leader with a passion for fitness and business management? We are seeking an experienced and ambitious General Manager to oversee the operations of a thriving gym at the intersection between performance and community. As General Manager, you will play a pivotal role in driving the success of the site and ensure an exceptional experience for the members. What's on offer: Salary: £60,000 + OTE Opportunity for regional leadership as the brand grows Access to industry leading resources, education and training Startup culture: fast-paced, collaborative and innovative Working Hours: 40 hours p/w (minimum) Leave: 28 Days per annum. (incl. Bank Holidays) As the General Manager of this premium fitness and wellness facility, you will take full ownership of the club's financial, operational, and strategic performance. This is a highly autonomous role, requiring an entrepreneurial leader with the vision to drive profitability, deliver outstanding member experiences, and set the standard for operational excellence. With imminent growth plan to scale the brand nationally and internationally to become the leading fitness club destination, this role offers a unique opportunity for career progression. Successful performance at this sitecould lead to overseeing additional sites as the brand expands, providing the right candidatewith a platform to grow their career alongside the company. Key Responsibilities: Financial Leadership and Commercial Accountability: P&L Management: Take full ownership of the club's profit and loss account, ensuring revenue and expenditure align with strategic targets. Budget Development : Prepare, manage, and review detailed budgets, identifying opportunities to maximize profitability while maintaining service excellence. Revenue Optimization: Identify and implement strategies to drive all revenue streams, including memberships, personal training, additional spend (retail, juice bar and more) Cost Control: Establish stringent controls over payroll, supplier contracts, and operational expenses to achieve and exceed margin targets. Financial Reporting : Provide detailed financial analysis, including weekly and monthly reports on trading performance, variance analysis, and forecasts. Data-Driven Decision Making : Use member data, demographics, and usage trends to identify growth opportunities and tailor offerings to meet market demands. Strategic Input : Collaborate with the Company Director to contribute to the overall business strategy, leveraging financial insights to drive decision-making Operational Excellence: Seamless Club Operations : Oversee day-to-day operations, ensuring the club runs efficiently and delivers an exceptional member experience. Compliance and Standards : Ensure adherence to health and safety regulations, company policies, and industry standards through regular audits and proactive issue resolution. Facility Management : Maintain world-class facilities, working with contractors and internal teams to ensure cleanliness, maintenance, and functionality. Process Optimization : Continuously refine operational processes to improve efficiency, reduce costs, and enhance service delivery. Crisis Management : Implement contingency plans to address operational challenges swiftly and effectively. Sales and Marketing: Sales Leadership : Develop and execute robust sales plans to achieve and exceed membership targets. Marketing Campaigns : Oversee local and digital marketing efforts, ensuring campaigns are impactful and align with brand messaging. Event Management : Plan and deliver community engagement events to drive member acquisition and retention. Member Retention : Implement strategies to build long-term member relationships and reduce churn, ensuring sustained revenue growth. Sales Team Development : Lead and mentor the sales team to improve performance, conversion rates, and overall effectiveness. Team Leadership and Culture: Leadership by Example : Inspire and motivate the team to deliver exceptional service and achieve business goals. Recruitment and Development : Attract, hire, and retain top talent, ensuring all team members have the tools and training to succeed. Performance Management: Conduct regular appraisals, set clear KPIs, and develop personal development plans for all team members. Team Engagement : Foster a positive and collaborative culture, where accountability, growth, and member experience are prioritized. Studio and PT Oversight: Manage studio schedules and personal trainer performance, ensuring quality and alignment with club objectives. Strategic Growth and Autonomy: Business Development: Take ownership of the club's strategic direction, using your creativity and insights to shape its offering and deliver the highest returns. Scalability : Collaborate with the Company Director on initiatives that enhance the brand's scalability and pave the way for managing future sites. Autonomy : Implement and manage systems, processes, and initiatives in your way, with the freedom to innovate and adapt as needed. Growth Opportunities : Demonstrate leadership, financial acumen, and operational expertise to position yourself as a key figure in the brand's expansion plans. The Person: Minimum of 5 years of experience in a senior leadership role, ideally within the fitness, hospitality, or leisure industries. Financial Expertise : In-depth knowledge and demonstrated successof P&L management, budgeting, forecasting, and financial analysis. Strategic Thinking : Ability to develop and execute strategies that align with broader business objectives. Operational Excellence : Strong understanding of fitness operations, compliance, and service delivery. Leadership : Proven ability to build, lead, and inspire high-performing teams, fostering a collaborative and accountable culture. Sales and Marketing Skills: Track record of driving revenue through innovative sales and marketing initiatives. Entrepreneurial Spirit : A creative, solution-oriented mindset with the agility to adapt to changing business needs. Communication : Exceptional interpersonal and communication skills, with the ability to engage effectively with stakeholders at all levels. Customer-Centric Approach : Passionate about delivering exceptional member experiences and continuously seeking ways to improve. Industry Expert :Strong understanding of fitness trends, membership growth strategies, and community engagement as well asa passion for health and fitness, with the ability to translate this into actionable strategies and member engagement. IT proficient : Including financial reporting tools, CRM systems, and social media platforms. First Aid qualification (preferred but not essential). If you have a passion for fitness and a drive to succeed, this is the role for you! Your recruiter for this role is Izzy Roberts, Senior Recruiter at Jobs In. Fitness, and can be contacted simply by applying for this role below. Jobs In. Fitness are a fitness recruitment agency, specialising in hundreds of fitness jobs in the UK like these. If you are keen to be considered please 'apply now'. Please note that only applicants matching the strict criteria above will be contacted as part of the recruitment process.
Aug 14, 2025
Full time
Are you a dynamic and results-driven leader with a passion for fitness and business management? We are seeking an experienced and ambitious General Manager to oversee the operations of a thriving gym at the intersection between performance and community. As General Manager, you will play a pivotal role in driving the success of the site and ensure an exceptional experience for the members. What's on offer: Salary: £60,000 + OTE Opportunity for regional leadership as the brand grows Access to industry leading resources, education and training Startup culture: fast-paced, collaborative and innovative Working Hours: 40 hours p/w (minimum) Leave: 28 Days per annum. (incl. Bank Holidays) As the General Manager of this premium fitness and wellness facility, you will take full ownership of the club's financial, operational, and strategic performance. This is a highly autonomous role, requiring an entrepreneurial leader with the vision to drive profitability, deliver outstanding member experiences, and set the standard for operational excellence. With imminent growth plan to scale the brand nationally and internationally to become the leading fitness club destination, this role offers a unique opportunity for career progression. Successful performance at this sitecould lead to overseeing additional sites as the brand expands, providing the right candidatewith a platform to grow their career alongside the company. Key Responsibilities: Financial Leadership and Commercial Accountability: P&L Management: Take full ownership of the club's profit and loss account, ensuring revenue and expenditure align with strategic targets. Budget Development : Prepare, manage, and review detailed budgets, identifying opportunities to maximize profitability while maintaining service excellence. Revenue Optimization: Identify and implement strategies to drive all revenue streams, including memberships, personal training, additional spend (retail, juice bar and more) Cost Control: Establish stringent controls over payroll, supplier contracts, and operational expenses to achieve and exceed margin targets. Financial Reporting : Provide detailed financial analysis, including weekly and monthly reports on trading performance, variance analysis, and forecasts. Data-Driven Decision Making : Use member data, demographics, and usage trends to identify growth opportunities and tailor offerings to meet market demands. Strategic Input : Collaborate with the Company Director to contribute to the overall business strategy, leveraging financial insights to drive decision-making Operational Excellence: Seamless Club Operations : Oversee day-to-day operations, ensuring the club runs efficiently and delivers an exceptional member experience. Compliance and Standards : Ensure adherence to health and safety regulations, company policies, and industry standards through regular audits and proactive issue resolution. Facility Management : Maintain world-class facilities, working with contractors and internal teams to ensure cleanliness, maintenance, and functionality. Process Optimization : Continuously refine operational processes to improve efficiency, reduce costs, and enhance service delivery. Crisis Management : Implement contingency plans to address operational challenges swiftly and effectively. Sales and Marketing: Sales Leadership : Develop and execute robust sales plans to achieve and exceed membership targets. Marketing Campaigns : Oversee local and digital marketing efforts, ensuring campaigns are impactful and align with brand messaging. Event Management : Plan and deliver community engagement events to drive member acquisition and retention. Member Retention : Implement strategies to build long-term member relationships and reduce churn, ensuring sustained revenue growth. Sales Team Development : Lead and mentor the sales team to improve performance, conversion rates, and overall effectiveness. Team Leadership and Culture: Leadership by Example : Inspire and motivate the team to deliver exceptional service and achieve business goals. Recruitment and Development : Attract, hire, and retain top talent, ensuring all team members have the tools and training to succeed. Performance Management: Conduct regular appraisals, set clear KPIs, and develop personal development plans for all team members. Team Engagement : Foster a positive and collaborative culture, where accountability, growth, and member experience are prioritized. Studio and PT Oversight: Manage studio schedules and personal trainer performance, ensuring quality and alignment with club objectives. Strategic Growth and Autonomy: Business Development: Take ownership of the club's strategic direction, using your creativity and insights to shape its offering and deliver the highest returns. Scalability : Collaborate with the Company Director on initiatives that enhance the brand's scalability and pave the way for managing future sites. Autonomy : Implement and manage systems, processes, and initiatives in your way, with the freedom to innovate and adapt as needed. Growth Opportunities : Demonstrate leadership, financial acumen, and operational expertise to position yourself as a key figure in the brand's expansion plans. The Person: Minimum of 5 years of experience in a senior leadership role, ideally within the fitness, hospitality, or leisure industries. Financial Expertise : In-depth knowledge and demonstrated successof P&L management, budgeting, forecasting, and financial analysis. Strategic Thinking : Ability to develop and execute strategies that align with broader business objectives. Operational Excellence : Strong understanding of fitness operations, compliance, and service delivery. Leadership : Proven ability to build, lead, and inspire high-performing teams, fostering a collaborative and accountable culture. Sales and Marketing Skills: Track record of driving revenue through innovative sales and marketing initiatives. Entrepreneurial Spirit : A creative, solution-oriented mindset with the agility to adapt to changing business needs. Communication : Exceptional interpersonal and communication skills, with the ability to engage effectively with stakeholders at all levels. Customer-Centric Approach : Passionate about delivering exceptional member experiences and continuously seeking ways to improve. Industry Expert :Strong understanding of fitness trends, membership growth strategies, and community engagement as well asa passion for health and fitness, with the ability to translate this into actionable strategies and member engagement. IT proficient : Including financial reporting tools, CRM systems, and social media platforms. First Aid qualification (preferred but not essential). If you have a passion for fitness and a drive to succeed, this is the role for you! Your recruiter for this role is Izzy Roberts, Senior Recruiter at Jobs In. Fitness, and can be contacted simply by applying for this role below. Jobs In. Fitness are a fitness recruitment agency, specialising in hundreds of fitness jobs in the UK like these. If you are keen to be considered please 'apply now'. Please note that only applicants matching the strict criteria above will be contacted as part of the recruitment process.
Customer Success Manager
Optimizely
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert The Customer Success Manager (CSM) is the key partner helping customers achieve their strategic objectives and extract maximum value from their investment in our products. CSMs drive adoption, retention and expansion of our products and services by being a trusted advisor to our customers. They are experts on our products and technology, digital strategy and on growing a culture of harmonizing, understanding, and acting on digital data. CSMs accomplish this by being empathetic and seeking to understand our customers' challenges and needs, and respond with a problem solving mindset. By relying on past experience, business acumen, and technical aptitude, CSMs are the driving force that enable our customers to unlock their digital potential. Additionally, the CSM serves as the liaison between us and the customer - facilitating collaboration with Product, Engineering, Sales, Professional Services and others to be the voice of the customer within our company. Job Responsibilities In partnership with Account Executives, own the overall relationship with assigned clients in a blended portfolio of 25-40 customers, focusing on: growing adoption and ensuring retention, expansion and satisfaction. Work with customers to build and execute on a success plan that establishes critical goals and key performance indicators. Ensure customers adopt best practices for both running their digital program and in using our platform. Aid customer teams in exposing program value to their organization Support the development of the Customer Success Management team by mentoring and inspiring fellow CSMs through example and professional and personal experiences. Drive accountability for deliverables internally and among customer and partner teams. Assess and provide perspective on customer challenges related to technical implementation, marketing strategy and building a culture of harmonizing, understanding, and acting on digital data. Through regularly conducted touchpoints, establish a trusted/strategic advisor relationship with assigned customers and drive continued value of our solution and services. Coordinate appropriate resources for each meeting to obtain the desired outcome. Identify and develop opportunities for new usage of our product across organizational functions and business units. Educate and advise on potential use cases for new or unused features of our platform. Manage account issues and escalations. Maintain your own current functional knowledge and technical knowledge of our platform. Collaborate with services to produce and implement solutions to customer challenges. Collect product feedback and advocate for customer needs within the company. Stay on top of industry news, technology products, platforms and partners to provide and maintain a deep industry and ecosystem expertise. Knowledge and Experience 3+ years of experience in a related function with direct customer contact and engagement experience, ina post-sale or professional services function, preferably at a SaaS-based company. Prior experience in a Customer Success Manager Role or equivalent with a history of increasing satisfaction, adoption, and retention. Familiarity working with clients of all sizes, especially B2C mid-market and enterprise retail organizations. Experience working with web or mobile app product and development teams. Experience with customer data platforms (CDP), digital marketing platforms, e-commerce platforms, and a real passion for new technologies. Project and stakeholder management experience & skills. Education Bachelors degree and preferably further professional training in direct marketing a plus
Aug 14, 2025
Full time
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert The Customer Success Manager (CSM) is the key partner helping customers achieve their strategic objectives and extract maximum value from their investment in our products. CSMs drive adoption, retention and expansion of our products and services by being a trusted advisor to our customers. They are experts on our products and technology, digital strategy and on growing a culture of harmonizing, understanding, and acting on digital data. CSMs accomplish this by being empathetic and seeking to understand our customers' challenges and needs, and respond with a problem solving mindset. By relying on past experience, business acumen, and technical aptitude, CSMs are the driving force that enable our customers to unlock their digital potential. Additionally, the CSM serves as the liaison between us and the customer - facilitating collaboration with Product, Engineering, Sales, Professional Services and others to be the voice of the customer within our company. Job Responsibilities In partnership with Account Executives, own the overall relationship with assigned clients in a blended portfolio of 25-40 customers, focusing on: growing adoption and ensuring retention, expansion and satisfaction. Work with customers to build and execute on a success plan that establishes critical goals and key performance indicators. Ensure customers adopt best practices for both running their digital program and in using our platform. Aid customer teams in exposing program value to their organization Support the development of the Customer Success Management team by mentoring and inspiring fellow CSMs through example and professional and personal experiences. Drive accountability for deliverables internally and among customer and partner teams. Assess and provide perspective on customer challenges related to technical implementation, marketing strategy and building a culture of harmonizing, understanding, and acting on digital data. Through regularly conducted touchpoints, establish a trusted/strategic advisor relationship with assigned customers and drive continued value of our solution and services. Coordinate appropriate resources for each meeting to obtain the desired outcome. Identify and develop opportunities for new usage of our product across organizational functions and business units. Educate and advise on potential use cases for new or unused features of our platform. Manage account issues and escalations. Maintain your own current functional knowledge and technical knowledge of our platform. Collaborate with services to produce and implement solutions to customer challenges. Collect product feedback and advocate for customer needs within the company. Stay on top of industry news, technology products, platforms and partners to provide and maintain a deep industry and ecosystem expertise. Knowledge and Experience 3+ years of experience in a related function with direct customer contact and engagement experience, ina post-sale or professional services function, preferably at a SaaS-based company. Prior experience in a Customer Success Manager Role or equivalent with a history of increasing satisfaction, adoption, and retention. Familiarity working with clients of all sizes, especially B2C mid-market and enterprise retail organizations. Experience working with web or mobile app product and development teams. Experience with customer data platforms (CDP), digital marketing platforms, e-commerce platforms, and a real passion for new technologies. Project and stakeholder management experience & skills. Education Bachelors degree and preferably further professional training in direct marketing a plus
Senior Customer Acquisition Manager
AJ Bell Management Limited
We're looking for a strategic, data-driven Senior Customer Acquisition Manager to lead performance marketing across our paid digital channels. This is a high-impact, hands-on role where you'll blend strategy, analytics, and execution to deliver meaningful growth for one of the UK's leading investment platforms. You'll thrive here if you enjoy solving complex marketing challenges in a regulated environment, and are motivated by measurable results, continuous learning, and making a tangible impact on a fast-growing FTSE 250 brand. What does the job involve?: You'll lead on driving new customer acquisition for AJ Bell's core products, including ISA, SIPP and General Investment Accounts, by managing high-performing campaigns across paid search, affiliates, paid social and display. Your key responsibilities will include: Lead end-to-end acquisition strategy across paid digital channels (PPC, affiliates, paid social, display), balancing efficiency with long-term growth. Own and optimise multi-million-pound media budgets, ensuring robust cost control and ROI maximisation. Manage key agency relationships (media, affiliates, creative) - setting direction, driving performance, and fostering a culture of testing and innovation. Collaborate cross-functionally with brand, data, and product teams to deliver a consistent and seamless customer journey. Leverage insights from econometrics (MMM), multi-touch attribution (MTA), and platform data to refine performance and inform spend allocation. Ensure regulatory excellence by following internal QA processes to ensure flawless execution. Partner with Compliance and Legal to meet all FCA and ASA requirements, including consumer duty standards. Mentor and develop junior team members, while contributing to broader customer growth initiatives across the business. What you'll bring: 7+ years' experience in digital or growth marketing, ideally in a regulated environment. Proven track record managing performance across PPC, paid social, display, and particularly strong affiliate marketing experience. Deep understanding of affiliate networks, tracking platforms, compliance considerations, and commercial models (CPA, CPL, ROI). Experience ofAI-powered campaignslike Performance Max and Meta Advantage+. Confident working with data - from Google Analytics to MMM and MTA - to inform decisions and improve results. Experienced in managing external agencies, building accountability, and driving measurable outcomes. Familiarity with SEO and its role in holistic acquisition strategies. Strong cross-functional communicator and project manager. Comfortable working closely with Compliance and navigating FCA regulatory frameworks. Team player with line management experience and a collaborative mindset. About Us: AJ Bell is one of the fastest-growing investment platform businesses in the UK offering an award-winning range of solutions that caters for everyone, from professional financial advisers to DIY investors with little to no experience. We have over 620,000 customers using our award-winning platform propositions to manage assets totalling more than £96.1 billion. Our customers trust us with their investments, and by continuously striving to make investing easier, we aim to help even more people take control of their financial futures. Having listed on the Main Market of the London Stock Exchange in December 2018, AJ Bell is now a FTSE 250 company. Headquartered in Manchester with offices in central London and Bristol, we now have over 1,500 employees and have been named one of the UK's 'Best 100 Companies to Work For' forsix consecutive yearsand in 2024 named a Great Place to Work. In return for your hard work you will be entitled to: Starting salary of up to £70,000 - £75,000 per annum. Starting holiday entitlement of 27 days, increasing up to 31 days with length of service Holiday buy and sell scheme A choice of pension schemes with matched contributions up to 8% Discretionary bonus scheme Annual free share awards scheme Buy As You Earn (BAYE) Scheme Health Cash Plan - provided by SimplyHealth Discounted private healthcare scheme and dental plan Employee Assistance Programme Sick pay+ pledge Enhanced maternity, paternity, and shared parental leave Loans for travel season tickets Charitable giving opportunities through salary sacrifice Calendar of social events, including monthly payday drinks, annual Christmas party, summer party and much more Personal development programmes built around you and your career goals, including access to personal skills workshops Ongoing technical training Peer recognition scheme, with rewards including restaurant and shopping vouchers or time off Monthly leadership breakfasts and lunches Casual dress code Access to a range of benefits from our sponsorship deals At AJ Bell, our people are the heart of our culture. We believe in building strong connections by working together. That's why we offer a hybrid working model, where you'll spend a minimum of 50% of your working time per month in the office. For new team members, an initial period will be full-time in the office to help you immerse yourself in our business and build valuable relationships with your colleagues. AJ Bell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and all employees are empowered to bring their whole self to work. We do not discriminate on the basis of race, sex, gender identity, sexual orientation, age, pregnancy, religion, physical and mental disability, marital status and any other characteristics protected by the Equality Act 2010. All decisions to hire are based on qualifications, merit and business need. If you like the sound of the above, or just want to know more about the company and the role, we'd love to speak to you.
Aug 14, 2025
Full time
We're looking for a strategic, data-driven Senior Customer Acquisition Manager to lead performance marketing across our paid digital channels. This is a high-impact, hands-on role where you'll blend strategy, analytics, and execution to deliver meaningful growth for one of the UK's leading investment platforms. You'll thrive here if you enjoy solving complex marketing challenges in a regulated environment, and are motivated by measurable results, continuous learning, and making a tangible impact on a fast-growing FTSE 250 brand. What does the job involve?: You'll lead on driving new customer acquisition for AJ Bell's core products, including ISA, SIPP and General Investment Accounts, by managing high-performing campaigns across paid search, affiliates, paid social and display. Your key responsibilities will include: Lead end-to-end acquisition strategy across paid digital channels (PPC, affiliates, paid social, display), balancing efficiency with long-term growth. Own and optimise multi-million-pound media budgets, ensuring robust cost control and ROI maximisation. Manage key agency relationships (media, affiliates, creative) - setting direction, driving performance, and fostering a culture of testing and innovation. Collaborate cross-functionally with brand, data, and product teams to deliver a consistent and seamless customer journey. Leverage insights from econometrics (MMM), multi-touch attribution (MTA), and platform data to refine performance and inform spend allocation. Ensure regulatory excellence by following internal QA processes to ensure flawless execution. Partner with Compliance and Legal to meet all FCA and ASA requirements, including consumer duty standards. Mentor and develop junior team members, while contributing to broader customer growth initiatives across the business. What you'll bring: 7+ years' experience in digital or growth marketing, ideally in a regulated environment. Proven track record managing performance across PPC, paid social, display, and particularly strong affiliate marketing experience. Deep understanding of affiliate networks, tracking platforms, compliance considerations, and commercial models (CPA, CPL, ROI). Experience ofAI-powered campaignslike Performance Max and Meta Advantage+. Confident working with data - from Google Analytics to MMM and MTA - to inform decisions and improve results. Experienced in managing external agencies, building accountability, and driving measurable outcomes. Familiarity with SEO and its role in holistic acquisition strategies. Strong cross-functional communicator and project manager. Comfortable working closely with Compliance and navigating FCA regulatory frameworks. Team player with line management experience and a collaborative mindset. About Us: AJ Bell is one of the fastest-growing investment platform businesses in the UK offering an award-winning range of solutions that caters for everyone, from professional financial advisers to DIY investors with little to no experience. We have over 620,000 customers using our award-winning platform propositions to manage assets totalling more than £96.1 billion. Our customers trust us with their investments, and by continuously striving to make investing easier, we aim to help even more people take control of their financial futures. Having listed on the Main Market of the London Stock Exchange in December 2018, AJ Bell is now a FTSE 250 company. Headquartered in Manchester with offices in central London and Bristol, we now have over 1,500 employees and have been named one of the UK's 'Best 100 Companies to Work For' forsix consecutive yearsand in 2024 named a Great Place to Work. In return for your hard work you will be entitled to: Starting salary of up to £70,000 - £75,000 per annum. Starting holiday entitlement of 27 days, increasing up to 31 days with length of service Holiday buy and sell scheme A choice of pension schemes with matched contributions up to 8% Discretionary bonus scheme Annual free share awards scheme Buy As You Earn (BAYE) Scheme Health Cash Plan - provided by SimplyHealth Discounted private healthcare scheme and dental plan Employee Assistance Programme Sick pay+ pledge Enhanced maternity, paternity, and shared parental leave Loans for travel season tickets Charitable giving opportunities through salary sacrifice Calendar of social events, including monthly payday drinks, annual Christmas party, summer party and much more Personal development programmes built around you and your career goals, including access to personal skills workshops Ongoing technical training Peer recognition scheme, with rewards including restaurant and shopping vouchers or time off Monthly leadership breakfasts and lunches Casual dress code Access to a range of benefits from our sponsorship deals At AJ Bell, our people are the heart of our culture. We believe in building strong connections by working together. That's why we offer a hybrid working model, where you'll spend a minimum of 50% of your working time per month in the office. For new team members, an initial period will be full-time in the office to help you immerse yourself in our business and build valuable relationships with your colleagues. AJ Bell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and all employees are empowered to bring their whole self to work. We do not discriminate on the basis of race, sex, gender identity, sexual orientation, age, pregnancy, religion, physical and mental disability, marital status and any other characteristics protected by the Equality Act 2010. All decisions to hire are based on qualifications, merit and business need. If you like the sound of the above, or just want to know more about the company and the role, we'd love to speak to you.
Senior Software Engineer United Kingdom
BloomReach Inc.
Bloomreach is building the world's premier agentic platform for personalization .We're revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey. We're taking autonomous search mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses. We're making conversational shopping a reality, connecting every shopper with tailored guidance and product expertise - available on demand, at every touchpoint in their journey. We're designing the future of autonomous marketing , taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do. And we're building all of that on the intelligence of a single AI engine - Loomi AI - so that personalization isn't only autonomous it's also consistent.From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora. The Team The Senior Software Engineer is part of the Bloomreach Professional Services team and is seen as a consultant by our clients and partners. You're at the frontline helping some of the world's biggest and most innovative global businesses create the next generation of digital experiences through personalized websites & mobile applications using AI powered APIs and SDKs of Bloomreach's Digital Experience Platform (brXM). We are looking for someone who combines deep technical hands-on knowledge with creativity, for the position of Developer/Senior Developer. If you have a talent for building elegant solutions and if you can explain technical concepts in plain language, we want you on board! You'll be working in one our London office or from home on a full-time basis. Responsibilities As a Senior Software Engineer in our Professional Services team, you will: Work in client-projects as a lead Bloomreach developer, projects which typically impact millions of people on a monthly basis; Assist with the integration of our products using Java and modern frontend frameworks like Vue, Angular and React Knowledge of Spring and Maven are a plus Validate functional discovery, scope, and solution design decisions for product integrations; Assess technical risks and provide mitigation strategies; Make architectural decisions related to and advise our customers and partners, together with Solution Architects; Develop & improve the usability of the add-ons and plugins of our DXP platform, either through improved code or improvements in technical documentation and training guides; You're someone who likes to learn on the job and is not afraid to learn to dive in and to coach / train peers. Your onboarding will include getting product and company training and shadow colleagues who are supporting large implementations in the region. For international implementations, expect to travel occasionally for short trips to Client/Partners in EMEA. The ideal candidate Has a Bachelor's or Master's degree in IT or in an IT related field Minimum of 6 years of Developer experience, Minimum of 4 years of hands-on implementations with Java Has experience leading client relationships Has experience with developing or implementation of enterprise and or cloud software Strong organisational and troubleshooting skills, with attention to detail Gets energised from sharing best practices with fellow developers We have adopted English as our working language in so we expect you to have a good grasp on both verbal and written English More things you'll like about Bloomreach: Culture: A great deal of freedom and trust. At Bloomreach we don't clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one. We have defined our 5 values and the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We've embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication. We believe in flexible working hours to accommodate your working style. We work virtual-first with several Bloomreach Hubs available across three continents. We organize company events to experience the global spirit of the company and get excited about what's ahead. We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer . We have a People Development Program participating in personal development workshops on various topics run by experts from inside the company. We are continuously developing & updating competency maps for select functions. Our resident communication coach Ivo Večeřa is available to help navigate work-related communications & decision-making challenges. Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow-up check-ins. Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.) The Employee Assistance Program with counselors is available for non-work-related challenges. Subscription to Calm - sleep and meditation app. We organize 'DisConnect' days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones. We facilitate sports, yoga, and meditation opportunities for each other. Extended parental leave up to 26 calendar weeks for Primary Caregivers. Compensation: Restricted Stock Units or Stock Options are granted depending on a team member's role, seniority, and location. Everyone gets to participate in the company's success through the company performance bonus. We offer an employee referral bonus of up to $3,000 paid out immediately after the new hire starts. We reward & celebrate work anniversaries Bloomversaries! ( Subject to employment type. Interns are exempt from marked benefits, usually for the first 6 months.) Excited? Join us and transform the future of commerce experiences! If this position doesn't suit you, but you know someone who might be a great fit, share it - we will be very grateful! Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of Bloomreach are considered property of Bloomreach and are not subject to payment of agency fees. Apply for this job indicates a required field First Name Last Name Email Phone Location (City) Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile Do you now or in the future require visa sponsorship to continue working in one of the countries where this job is posted? Select Are you currently eligible to work in one of the countries where this job is posted as per this job post? Select I agree that Bloomreach may keep my CV and other data in their internal database for the period of one year, and may contact me in the case of opening new suitable job positions. Select You may withdraw your consent at any time. You can also find more information in our Privacy Policy .
Aug 14, 2025
Full time
Bloomreach is building the world's premier agentic platform for personalization .We're revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey. We're taking autonomous search mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses. We're making conversational shopping a reality, connecting every shopper with tailored guidance and product expertise - available on demand, at every touchpoint in their journey. We're designing the future of autonomous marketing , taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do. And we're building all of that on the intelligence of a single AI engine - Loomi AI - so that personalization isn't only autonomous it's also consistent.From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora. The Team The Senior Software Engineer is part of the Bloomreach Professional Services team and is seen as a consultant by our clients and partners. You're at the frontline helping some of the world's biggest and most innovative global businesses create the next generation of digital experiences through personalized websites & mobile applications using AI powered APIs and SDKs of Bloomreach's Digital Experience Platform (brXM). We are looking for someone who combines deep technical hands-on knowledge with creativity, for the position of Developer/Senior Developer. If you have a talent for building elegant solutions and if you can explain technical concepts in plain language, we want you on board! You'll be working in one our London office or from home on a full-time basis. Responsibilities As a Senior Software Engineer in our Professional Services team, you will: Work in client-projects as a lead Bloomreach developer, projects which typically impact millions of people on a monthly basis; Assist with the integration of our products using Java and modern frontend frameworks like Vue, Angular and React Knowledge of Spring and Maven are a plus Validate functional discovery, scope, and solution design decisions for product integrations; Assess technical risks and provide mitigation strategies; Make architectural decisions related to and advise our customers and partners, together with Solution Architects; Develop & improve the usability of the add-ons and plugins of our DXP platform, either through improved code or improvements in technical documentation and training guides; You're someone who likes to learn on the job and is not afraid to learn to dive in and to coach / train peers. Your onboarding will include getting product and company training and shadow colleagues who are supporting large implementations in the region. For international implementations, expect to travel occasionally for short trips to Client/Partners in EMEA. The ideal candidate Has a Bachelor's or Master's degree in IT or in an IT related field Minimum of 6 years of Developer experience, Minimum of 4 years of hands-on implementations with Java Has experience leading client relationships Has experience with developing or implementation of enterprise and or cloud software Strong organisational and troubleshooting skills, with attention to detail Gets energised from sharing best practices with fellow developers We have adopted English as our working language in so we expect you to have a good grasp on both verbal and written English More things you'll like about Bloomreach: Culture: A great deal of freedom and trust. At Bloomreach we don't clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one. We have defined our 5 values and the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We've embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication. We believe in flexible working hours to accommodate your working style. We work virtual-first with several Bloomreach Hubs available across three continents. We organize company events to experience the global spirit of the company and get excited about what's ahead. We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer . We have a People Development Program participating in personal development workshops on various topics run by experts from inside the company. We are continuously developing & updating competency maps for select functions. Our resident communication coach Ivo Večeřa is available to help navigate work-related communications & decision-making challenges. Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow-up check-ins. Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.) The Employee Assistance Program with counselors is available for non-work-related challenges. Subscription to Calm - sleep and meditation app. We organize 'DisConnect' days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones. We facilitate sports, yoga, and meditation opportunities for each other. Extended parental leave up to 26 calendar weeks for Primary Caregivers. Compensation: Restricted Stock Units or Stock Options are granted depending on a team member's role, seniority, and location. Everyone gets to participate in the company's success through the company performance bonus. We offer an employee referral bonus of up to $3,000 paid out immediately after the new hire starts. We reward & celebrate work anniversaries Bloomversaries! ( Subject to employment type. Interns are exempt from marked benefits, usually for the first 6 months.) Excited? Join us and transform the future of commerce experiences! If this position doesn't suit you, but you know someone who might be a great fit, share it - we will be very grateful! Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of Bloomreach are considered property of Bloomreach and are not subject to payment of agency fees. Apply for this job indicates a required field First Name Last Name Email Phone Location (City) Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile Do you now or in the future require visa sponsorship to continue working in one of the countries where this job is posted? Select Are you currently eligible to work in one of the countries where this job is posted as per this job post? Select I agree that Bloomreach may keep my CV and other data in their internal database for the period of one year, and may contact me in the case of opening new suitable job positions. Select You may withdraw your consent at any time. You can also find more information in our Privacy Policy .
Publicis Groupe
Solutions Architect (Adtech)
Publicis Groupe
Job Description How You'll Make an Impact We're seeking a highly motivated Solutions Architect (Programmatic and Privacy) to play a pivotal role in driving the sales cycle for Epsilon's product portfolio. This is a technical client-facing role within the Customer Solutions team, supporting scalable digital solutions across paid, earned, and owned channels. Your mission is to drive growth by guiding clients through seamless integrations, onboarding, and long-term adoption of our platform.You'll use your expertise in system architecture and data strategy to align solutions with client tech stacks, becoming both a trusted advisor to clients and a champion of innovation within Epsilon. This is a hybrid role based in our London office. (3 days per week) What You'll Achieve Lead technology strategy, system integrations, and implementation across digital advertising and marketing platforms. Assess client architectures, define future-state visions, and align them with business goals and technical realities. Oversee onboarding and integration, advising on system design, data flows, and platform compatibility. Ensure technical scalability and product-market fit in go-to-market strategies. Clearly communicate platform capabilities and value to varied audiences, tailoring based on client needs. Collaborate cross-functionally with Product, Engineering, Sales, and external stakeholders to develop and deliver solutions. Build strong relationships with client decision-makers to influence long-term technical strategy. Understand client goals and guide them toward sustainable, high-impact technical solutions. Promote platform adoption by identifying opportunities from client use cases and market feedback; channel insights back to product teams. Manage project execution, ensuring on-time delivery and successful outcomes through coordination of internal resources. Stay informed on industry trends, regulatory changes, and new technologies to guide both clients and internal teams. Who You Are What you'll bring with you : 5+ years in technical solutions, systems architecture, or ad tech engineering, with client-facing experience. Deep knowledge of the digital advertising ecosystem: RTB/programmatic, retail media, identity, and measurement. Proficiency in web technologies (HTML, CSS, JavaScript), tag managers, and tracking methods (client/server-side). Strong API skills (REST, Postman) and experience troubleshooting integration workflows. Familiarity with data formats (CSV, TSV, XML, JSON) used in ad tech and e-commerce. Experience with SQL and data platforms like BigQuery for analysis and troubleshooting. Understanding of event tracking for impressions, clicks, and conversions via APIs or tags. Working knowledge of cloud platforms (GCP preferred; AWS/Azure a plus). Ability to explain complex concepts to technical and non-technical audiences; excellent communication skills. Proven success in fast-paced, cross-functional environments. Why you might stand out from other talent : Experience with RMNs, agencies, publishers, or MarTech platforms. Knowledge of data clean rooms, privacy regulations (GDPR/CCPA), and identity resolution. Familiarity with ad tagging and tag management systems. Contributions to technical documentation or client-facing integration tools. Click here to view how Epsilon transforms marketing with 1 View, 1 Vision, 1 Voice. Additional Information When You Join Us, We'll Create Something EPIC Together Epsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we've provided marketers from the world's leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice. 1 View of their universe of potential buyers. 1 Vision for engaging each individual. And 1 Voice to harmonize engagement across paid, owned and earned channels. Epsilon's comprehensive portfolio of capabilities across our suite of digital media, messaging and loyalty solutions bridge the divide between marketing and advertising technology. We process 400+ billion consumer actions each day using advanced AI and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Epsilon is a global company with more than 9,000 employees around the world. Epsilon has a core set of 5 values that define our culture and guide us to create value for our clients, our people and consumers. We are seeking candidates that align with our company values, demonstrate them and make them meaningful in their day-to-day work: Act with integrity. We are transparent and have the courage to do the right thing. Work together to win together. We believe collaboration is the catalyst that unlocks our full potential. Innovate with purpose. We shape the market with big ideas that drive big outcomes. Respect all voices. We embrace differences and foster a culture of connection and belonging. Empower with accountability. We trust each other to own and deliver on common goals. Because You Matter We know that we have some of the brightest and most talented employees in the world, and we believe in rewarding them accordingly. If you work here, expect competitive compensation, a great benefits package and endless opportunities to advance your career. We offer hybrid working opportunities, with our office space located in the Iconic Television Centre, White City. As part of our dedication to enhance our inclusive and diverse workforce , Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy and maternity, marriage and civil partnership or religion or belief. We are committed to providing reasonable adjustments for candidates in our application process.
Aug 14, 2025
Full time
Job Description How You'll Make an Impact We're seeking a highly motivated Solutions Architect (Programmatic and Privacy) to play a pivotal role in driving the sales cycle for Epsilon's product portfolio. This is a technical client-facing role within the Customer Solutions team, supporting scalable digital solutions across paid, earned, and owned channels. Your mission is to drive growth by guiding clients through seamless integrations, onboarding, and long-term adoption of our platform.You'll use your expertise in system architecture and data strategy to align solutions with client tech stacks, becoming both a trusted advisor to clients and a champion of innovation within Epsilon. This is a hybrid role based in our London office. (3 days per week) What You'll Achieve Lead technology strategy, system integrations, and implementation across digital advertising and marketing platforms. Assess client architectures, define future-state visions, and align them with business goals and technical realities. Oversee onboarding and integration, advising on system design, data flows, and platform compatibility. Ensure technical scalability and product-market fit in go-to-market strategies. Clearly communicate platform capabilities and value to varied audiences, tailoring based on client needs. Collaborate cross-functionally with Product, Engineering, Sales, and external stakeholders to develop and deliver solutions. Build strong relationships with client decision-makers to influence long-term technical strategy. Understand client goals and guide them toward sustainable, high-impact technical solutions. Promote platform adoption by identifying opportunities from client use cases and market feedback; channel insights back to product teams. Manage project execution, ensuring on-time delivery and successful outcomes through coordination of internal resources. Stay informed on industry trends, regulatory changes, and new technologies to guide both clients and internal teams. Who You Are What you'll bring with you : 5+ years in technical solutions, systems architecture, or ad tech engineering, with client-facing experience. Deep knowledge of the digital advertising ecosystem: RTB/programmatic, retail media, identity, and measurement. Proficiency in web technologies (HTML, CSS, JavaScript), tag managers, and tracking methods (client/server-side). Strong API skills (REST, Postman) and experience troubleshooting integration workflows. Familiarity with data formats (CSV, TSV, XML, JSON) used in ad tech and e-commerce. Experience with SQL and data platforms like BigQuery for analysis and troubleshooting. Understanding of event tracking for impressions, clicks, and conversions via APIs or tags. Working knowledge of cloud platforms (GCP preferred; AWS/Azure a plus). Ability to explain complex concepts to technical and non-technical audiences; excellent communication skills. Proven success in fast-paced, cross-functional environments. Why you might stand out from other talent : Experience with RMNs, agencies, publishers, or MarTech platforms. Knowledge of data clean rooms, privacy regulations (GDPR/CCPA), and identity resolution. Familiarity with ad tagging and tag management systems. Contributions to technical documentation or client-facing integration tools. Click here to view how Epsilon transforms marketing with 1 View, 1 Vision, 1 Voice. Additional Information When You Join Us, We'll Create Something EPIC Together Epsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we've provided marketers from the world's leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice. 1 View of their universe of potential buyers. 1 Vision for engaging each individual. And 1 Voice to harmonize engagement across paid, owned and earned channels. Epsilon's comprehensive portfolio of capabilities across our suite of digital media, messaging and loyalty solutions bridge the divide between marketing and advertising technology. We process 400+ billion consumer actions each day using advanced AI and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Epsilon is a global company with more than 9,000 employees around the world. Epsilon has a core set of 5 values that define our culture and guide us to create value for our clients, our people and consumers. We are seeking candidates that align with our company values, demonstrate them and make them meaningful in their day-to-day work: Act with integrity. We are transparent and have the courage to do the right thing. Work together to win together. We believe collaboration is the catalyst that unlocks our full potential. Innovate with purpose. We shape the market with big ideas that drive big outcomes. Respect all voices. We embrace differences and foster a culture of connection and belonging. Empower with accountability. We trust each other to own and deliver on common goals. Because You Matter We know that we have some of the brightest and most talented employees in the world, and we believe in rewarding them accordingly. If you work here, expect competitive compensation, a great benefits package and endless opportunities to advance your career. We offer hybrid working opportunities, with our office space located in the Iconic Television Centre, White City. As part of our dedication to enhance our inclusive and diverse workforce , Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy and maternity, marriage and civil partnership or religion or belief. We are committed to providing reasonable adjustments for candidates in our application process.
Junior Customer Success Manager
Integral Ad Science, Inc.
As a part of our Customer Success team, this role offers potential to gain in-depth experience of the verification space within the advertising industry. Under the direction of your manager, you will finesse your technical, communication, and commercial skills. What you'll do: Understand the digital advertising ecosystem of advertisers, agencies, platforms, publishers, and media technology partners Build a solid understanding of all IAS products and processes Manage a dynamic, high-volume list of clients Oversee the lifecycle and all aspects of client health including on-boarding, value realization, and renewal, while spearheading further adoption of IAS services Act as the lead point of contact and account owner for all matters specific to assigned clients, providing problem resolution and escalations in a timely manner Prepare regular reporting and data analysis of client activity Identify at-risk scenarios and work with internal/external stakeholders to build & enact solutions Attend external meetings and present to clients Create process and methodology documentation Develop client relationships to incorporate a deep understanding of client goals Communicate client needs and act as an internal advocate for owned clients adhere to IAS values at all times What you'll need: 1+ years experience in customer facing roles. Ad tech, agency or brand experience preferred Strong analytical skills, with the ability to identify business issues, analyze data, draw conclusions, and develop actionable recommendations Understanding of online advertising and marketing industry Ability to learn quickly and grasp different processes and systems Enthusiasm to work in a fast-paced and demanding environment Ability to prepare clear and concise client-ready documents Exceptional organizational skills, with a proven track record of successfully managing projects to completion and precise attention to detail Ability to work independently as well as part of a team Fluency with Microsoft PowerPoint, Word, Excel Experience working in Salesforce is a plus About Integral Ad Science Integral Ad Science (IAS) is a leading global media measurement and optimization platform that delivers the industry's most actionable data to drive superior results for the world's largest advertisers, publishers, and media platforms. IAS's software provides comprehensive and enriched data that ensures ads are seen by real people in safe and suitable environments, while improving return on ad spend for advertisers and yield for publishers. Our mission is to be the global benchmark for trust and transparency in digital media quality. For more information, visit . Equal Opportunity Employer: IAS is an equal opportunity employer, committed to our diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age. We strongly encourage women, people of color, members of the LGBTQIA community, people with disabilities and veterans to apply. California Applicant Pre-Collection Notice: We collect personal information (PI) from you in connection with your application for employment or engagement with IAS, including the following categories of PI: identifiers, personal records, commercial information, professional or employment or engagement information, non-public education records, and inferences drawn from your PI. We collect your PI for our purposes, including performing services and operations related to your potential employment or engagement. For additional details or if you have questions, contact us at . Attention agency/3rd party recruiters: IAS does not accept any unsolicited resumes or candidate profiles. If you are interested in becoming an IAS recruiting partner, please send an email introducing your company to . We will get back to you if there's interest in a partnership. Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile URL: Full Legal Name: Full Address (Street, City, Region/State): Will you now, or in the future, require visa sponsorship for employment from Integral Ad Science? Select Are you a current or previous employee of Integral Ad Science, ADmantX, or Publica? Select Point of Data Transfer Acknowledge/Confirm When you apply to a job on this site, the personal data contained in your application will be collected by Integral Ad Science ("Controller"), which is located at 12 E 49th St, New York, NY and can be contacted by emailing . Controller's data protection officer is Lucid Privacy Group, who can be contacted at . Your personal data will be processed for the purposes of managing Controller's recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment.
Aug 14, 2025
Full time
As a part of our Customer Success team, this role offers potential to gain in-depth experience of the verification space within the advertising industry. Under the direction of your manager, you will finesse your technical, communication, and commercial skills. What you'll do: Understand the digital advertising ecosystem of advertisers, agencies, platforms, publishers, and media technology partners Build a solid understanding of all IAS products and processes Manage a dynamic, high-volume list of clients Oversee the lifecycle and all aspects of client health including on-boarding, value realization, and renewal, while spearheading further adoption of IAS services Act as the lead point of contact and account owner for all matters specific to assigned clients, providing problem resolution and escalations in a timely manner Prepare regular reporting and data analysis of client activity Identify at-risk scenarios and work with internal/external stakeholders to build & enact solutions Attend external meetings and present to clients Create process and methodology documentation Develop client relationships to incorporate a deep understanding of client goals Communicate client needs and act as an internal advocate for owned clients adhere to IAS values at all times What you'll need: 1+ years experience in customer facing roles. Ad tech, agency or brand experience preferred Strong analytical skills, with the ability to identify business issues, analyze data, draw conclusions, and develop actionable recommendations Understanding of online advertising and marketing industry Ability to learn quickly and grasp different processes and systems Enthusiasm to work in a fast-paced and demanding environment Ability to prepare clear and concise client-ready documents Exceptional organizational skills, with a proven track record of successfully managing projects to completion and precise attention to detail Ability to work independently as well as part of a team Fluency with Microsoft PowerPoint, Word, Excel Experience working in Salesforce is a plus About Integral Ad Science Integral Ad Science (IAS) is a leading global media measurement and optimization platform that delivers the industry's most actionable data to drive superior results for the world's largest advertisers, publishers, and media platforms. IAS's software provides comprehensive and enriched data that ensures ads are seen by real people in safe and suitable environments, while improving return on ad spend for advertisers and yield for publishers. Our mission is to be the global benchmark for trust and transparency in digital media quality. For more information, visit . Equal Opportunity Employer: IAS is an equal opportunity employer, committed to our diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age. We strongly encourage women, people of color, members of the LGBTQIA community, people with disabilities and veterans to apply. California Applicant Pre-Collection Notice: We collect personal information (PI) from you in connection with your application for employment or engagement with IAS, including the following categories of PI: identifiers, personal records, commercial information, professional or employment or engagement information, non-public education records, and inferences drawn from your PI. We collect your PI for our purposes, including performing services and operations related to your potential employment or engagement. For additional details or if you have questions, contact us at . Attention agency/3rd party recruiters: IAS does not accept any unsolicited resumes or candidate profiles. If you are interested in becoming an IAS recruiting partner, please send an email introducing your company to . We will get back to you if there's interest in a partnership. Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile URL: Full Legal Name: Full Address (Street, City, Region/State): Will you now, or in the future, require visa sponsorship for employment from Integral Ad Science? Select Are you a current or previous employee of Integral Ad Science, ADmantX, or Publica? Select Point of Data Transfer Acknowledge/Confirm When you apply to a job on this site, the personal data contained in your application will be collected by Integral Ad Science ("Controller"), which is located at 12 E 49th St, New York, NY and can be contacted by emailing . Controller's data protection officer is Lucid Privacy Group, who can be contacted at . Your personal data will be processed for the purposes of managing Controller's recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment.
QA Limited
People Experience Manager HR, London
QA Limited
People Experience Manager (HR), London based. QA Higher Education, Hybrid working 2 days in the office NEW ROLE QA Higher Education - we are a fast-paced growing higher education business. We believe that everything starts with our students. Transforming their careers and their lives is what motivates and inspires us. Are you passionate about creating exceptional employee experiences? Do you thrive in a fast-paced, people-focused environment? QA Higher Education (QAHE) is looking for a People Experience Manager to champion our culture, drive engagement, and enhance the employee journey from start to finish. As our People Experience Manager, you'll play a key role in shaping and delivering initiatives that support wellbeing, inclusion, recognition, and engagement. You'll collaborate with our People Team and stakeholders across the business to ensure our Employee Value Proposition is lived and felt at every stage of the employee lifecycle. From time to time you will be required to travel to our other campus locations. Here's a little of what you'll be doing (please click through to read the full job description): Lead staff recognition and long service award programmes. Drive performance management engagement and system effectiveness. Organise and promote internal events and the annual staff party. Create and analyse employee surveys and feedback. Collaborate with the People team and key stakeholders to align employee experience initiatives with the business and people strategy to ensure a consistent employee experience. Manage internal communications, including the People Team newsletter. Champion our culture and continuously improve the employee experience. Bring your experience and qualifications: You're a confident communicator, a natural organiser, and a culture champion. You bring: Experience in employee engagement or HR-related roles Strong project management and data analysis skills A collaborative, solution-focused mindset Excellent MS Office skills (Excel, Word, PowerPoint) A little more about QA Higher Education Students preparing for undergraduate study. Working professionals looking to specialise in their field. Career changers. Everyone should be given access to outstanding higher education and our aim at QA is to make that possible. We work with our partner universities to offer courses ranging from foundation programmes to postgraduate degrees covering subject areas including Accountancy, Business, Computing, Cyber, Digital Marketing, Events Management, Project Management and Web Development and delivered in city centre locations. Ready to make a difference? Apply now and help us build a workplace where people thrive. IND01 What We'll Do For You! Equal Opportunities at QA Higher Education , our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone's place. The successful candidate will undertake a Basic DBS check. Vacancy location Location Job Description Attachment Job Description Attachment QAHE PT5 People Experience Manager.docx (319 Kb)
Aug 14, 2025
Full time
People Experience Manager (HR), London based. QA Higher Education, Hybrid working 2 days in the office NEW ROLE QA Higher Education - we are a fast-paced growing higher education business. We believe that everything starts with our students. Transforming their careers and their lives is what motivates and inspires us. Are you passionate about creating exceptional employee experiences? Do you thrive in a fast-paced, people-focused environment? QA Higher Education (QAHE) is looking for a People Experience Manager to champion our culture, drive engagement, and enhance the employee journey from start to finish. As our People Experience Manager, you'll play a key role in shaping and delivering initiatives that support wellbeing, inclusion, recognition, and engagement. You'll collaborate with our People Team and stakeholders across the business to ensure our Employee Value Proposition is lived and felt at every stage of the employee lifecycle. From time to time you will be required to travel to our other campus locations. Here's a little of what you'll be doing (please click through to read the full job description): Lead staff recognition and long service award programmes. Drive performance management engagement and system effectiveness. Organise and promote internal events and the annual staff party. Create and analyse employee surveys and feedback. Collaborate with the People team and key stakeholders to align employee experience initiatives with the business and people strategy to ensure a consistent employee experience. Manage internal communications, including the People Team newsletter. Champion our culture and continuously improve the employee experience. Bring your experience and qualifications: You're a confident communicator, a natural organiser, and a culture champion. You bring: Experience in employee engagement or HR-related roles Strong project management and data analysis skills A collaborative, solution-focused mindset Excellent MS Office skills (Excel, Word, PowerPoint) A little more about QA Higher Education Students preparing for undergraduate study. Working professionals looking to specialise in their field. Career changers. Everyone should be given access to outstanding higher education and our aim at QA is to make that possible. We work with our partner universities to offer courses ranging from foundation programmes to postgraduate degrees covering subject areas including Accountancy, Business, Computing, Cyber, Digital Marketing, Events Management, Project Management and Web Development and delivered in city centre locations. Ready to make a difference? Apply now and help us build a workplace where people thrive. IND01 What We'll Do For You! Equal Opportunities at QA Higher Education , our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone's place. The successful candidate will undertake a Basic DBS check. Vacancy location Location Job Description Attachment Job Description Attachment QAHE PT5 People Experience Manager.docx (319 Kb)
Sales Director - Investor Relations Advisory, New Business
Michael Page (UK)
Senior new business, B2B sales role with leading Investor Relations Advisory org Sales Director title, ex. in selling B2B solutions into large corporates needed About Our Client Our client is an international, content-led Investor Relations Advisory business operating in all capital markets. Albeit important to have an understanding of the IR landscape / equity capital markets exposure / small-cap equities and stock etc. it is important - given our client's offering - that you have sold a B2B service into corporates. Our client operates in the Investor Relations space, but are a content-led / research advisor to corporates, not investors and hedge fund managers etc. A further breakdown of what our client does is that they are experts at integrating analyst content, digital targeting and wider investor engagement, with a proven history of increasing liquidity and valuations for their clients. Job Description You will perform a key role in the business development and sales effort, targeting companies and acquiring new business including converting both hot and cold leads, conducting pitches and identifying and planning sales campaigns. Determining client's needs through a solution-based selling approach, meticulous follow-up skills and advance sales skills, you will successfully meet and exceed individual targets. You will manage relationships with corporate clients (although the focus of this role is on executing new business), ensuring that service delivery is in line with expectations, enhance service provision and improve the overall client experience. Utilising your strong background in executive-level communication you will build out referral networks and partner relationships. Reporting to Managing Director, Sales, you will be responsible for creating and managing sales opportunities through prospecting, client meetings and regular follow up. Develop a thorough understanding of all products & services, and effectively communicate these offerings to potential clients Prospect new business opportunities primarily across pre-agreed sectors Relationship management of client base, to maximise service & revenue opportunities Build and maintain strong and up-to-date pipeline & prospect list Execute face to face meetings, pitches with C-suite audiences and ensure timely follow up is undertaken Oversight of sales executives, leading by example, driving successful outcomes and supporting them in their knowledge and development Build out network of primary sales sectors Log and track opportunities and activities via Salesforce Undertake analysis of potential clients to determine those which will deliver the greatest potential value whilst retaining and enhancing the value of existing clients Contribute to the sales strategy in terms of market and client segmentation analysis as well as profiling and researching existing and potential accounts Liaise closely with the Sales Team and Sector Managing Directors to agree individual sales plan Represent our client at industry conferences to network, acquire sector knowledge, build new leads and sustain client relationships The Successful Applicant B2B service sell experience - you will be a consummate new business development professional, ideally with experience in and an understanding of the IR landscape / equity capital markets exposure / small-cap equities and stock etc. It is important - given our client's offering - that you have sold a B2B service into corporates. Our client operates in the Investor Relations space, but are a content-led / research advisor to corporates, not investors and hedge fund managers etc. Proven track record in high productivity environments and meeting targets and deadlines Self-starter who will excel in a fast-paced and fluid environment Strong interpersonal skills and ability to gain respect of senior management and external executives Understanding of capital markets, ideally with experience of selling a product into the marketplace Ability to rapidly build trust and credibility with prospective and existing customers Mentoring experience of less experiences sales personnel Competency with Salesforce (ideally) Persistent, ambitious and deft at problem solving What's on Offer Our client is looking to offer c.£80-95k Base Salary dependant on experience with OTE and bonus / commission structures to be discussed at interview. Central London location, hybrid office / home-working set-up. I look forward to hearing from you!
Aug 14, 2025
Full time
Senior new business, B2B sales role with leading Investor Relations Advisory org Sales Director title, ex. in selling B2B solutions into large corporates needed About Our Client Our client is an international, content-led Investor Relations Advisory business operating in all capital markets. Albeit important to have an understanding of the IR landscape / equity capital markets exposure / small-cap equities and stock etc. it is important - given our client's offering - that you have sold a B2B service into corporates. Our client operates in the Investor Relations space, but are a content-led / research advisor to corporates, not investors and hedge fund managers etc. A further breakdown of what our client does is that they are experts at integrating analyst content, digital targeting and wider investor engagement, with a proven history of increasing liquidity and valuations for their clients. Job Description You will perform a key role in the business development and sales effort, targeting companies and acquiring new business including converting both hot and cold leads, conducting pitches and identifying and planning sales campaigns. Determining client's needs through a solution-based selling approach, meticulous follow-up skills and advance sales skills, you will successfully meet and exceed individual targets. You will manage relationships with corporate clients (although the focus of this role is on executing new business), ensuring that service delivery is in line with expectations, enhance service provision and improve the overall client experience. Utilising your strong background in executive-level communication you will build out referral networks and partner relationships. Reporting to Managing Director, Sales, you will be responsible for creating and managing sales opportunities through prospecting, client meetings and regular follow up. Develop a thorough understanding of all products & services, and effectively communicate these offerings to potential clients Prospect new business opportunities primarily across pre-agreed sectors Relationship management of client base, to maximise service & revenue opportunities Build and maintain strong and up-to-date pipeline & prospect list Execute face to face meetings, pitches with C-suite audiences and ensure timely follow up is undertaken Oversight of sales executives, leading by example, driving successful outcomes and supporting them in their knowledge and development Build out network of primary sales sectors Log and track opportunities and activities via Salesforce Undertake analysis of potential clients to determine those which will deliver the greatest potential value whilst retaining and enhancing the value of existing clients Contribute to the sales strategy in terms of market and client segmentation analysis as well as profiling and researching existing and potential accounts Liaise closely with the Sales Team and Sector Managing Directors to agree individual sales plan Represent our client at industry conferences to network, acquire sector knowledge, build new leads and sustain client relationships The Successful Applicant B2B service sell experience - you will be a consummate new business development professional, ideally with experience in and an understanding of the IR landscape / equity capital markets exposure / small-cap equities and stock etc. It is important - given our client's offering - that you have sold a B2B service into corporates. Our client operates in the Investor Relations space, but are a content-led / research advisor to corporates, not investors and hedge fund managers etc. Proven track record in high productivity environments and meeting targets and deadlines Self-starter who will excel in a fast-paced and fluid environment Strong interpersonal skills and ability to gain respect of senior management and external executives Understanding of capital markets, ideally with experience of selling a product into the marketplace Ability to rapidly build trust and credibility with prospective and existing customers Mentoring experience of less experiences sales personnel Competency with Salesforce (ideally) Persistent, ambitious and deft at problem solving What's on Offer Our client is looking to offer c.£80-95k Base Salary dependant on experience with OTE and bonus / commission structures to be discussed at interview. Central London location, hybrid office / home-working set-up. I look forward to hearing from you!

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