About The Role
This is a role for someone who knows how to lead at the very start of something new - when the client challenge is emerging, the direction is still forming, and the right questions are what matter most. You'll play a key role in shaping the work TPXimpact does next: working alongside our senior partners to design compelling approaches, guide clients toward confident decisions, and help secure meaningful, deliverable transformation programmes.
You'll use that experience to help design and write strong, user-centred, and commercially credible propositions. You'll help lead client conversations, facilitate co-design sessions, and support mobilisation of new work. This role is perfect for someone who enjoys operating at the edge of delivery and strategy, and who wants to shape the future of public sector transformation from day one.
Responsibilities - Work closely with senior partners and delivery leaders to shape the earliest stages of new opportunities - translating complex client challenges into clear, credible delivery approaches.
- Lead on the design and articulation of delivery models (how we stage work, break down scope into deliverable units, translate user journeys into deliverable plans that achieve desired outcomes) in proposals, briefings, and commercial conversations - drawing on your experience to ensure what we suggest is both ambitious and achievable.
- Combine delivery, product and commercial thinking to shape viable, value-driven solutions: Balancing client needs, internal capability, and competitive positioning.
- Facilitate workshops, discovery conversations, and early-stage planning sessions with clients and colleagues - bringing energy, structure and insight to co-creation.
- Build confidence and trust with senior client stakeholders - helping them understand what's possible, how risk will be managed, and how delivery will work in their context.
- Draft and refine compelling written materials - proposals, mobilisation plans, and points-of-view that help turn opportunities into funded work.
- Play a key role in mobilising new projects - ensuring what's promised on paper translates into well-led, well-understood delivery on the ground.
- Contribute to the continuous improvement of how we originate and shape work - sharing insight, frameworks and ideas to strengthen TPXimpact's strategic and delivery offer.
Dimensions - Problem solving responsibility and complexity - Responsible for solution designs, proposals and responding to questions within an individual procurement or opportunity. Responsible for facilitating and coordinating input from Leads/Seniors from capability areas. Contributing to opportunities which will contribute £10m+ to revenue across the course of the year.
- Change management requirements - Focused on coaching and supporting teams to deliver through innovative models, commercial challenges they haven't encountered before and using new tools. Needs to be able to persuade and build advocacy for opportunities where we've not delivered something similar.
- Internal / External interactions - Needs to be able to brief and secure buy-in of Principal Partner to approaches and proposals. Expected to meet clients up to director level individually and coordinate workshops and events attended by c-suite.
- Strategic timeframe working towards - Able to secure new long-term business on an annual basis, creating at least one new scaled business partnership per year. Able to work on quick-turnaround opportunities which might only have a 2-week timeframe.
About You
Professional knowledge and experience You're an experienced delivery leader who's helped shape digital transformation work - as a delivery, product or business analysis practitioner or advisor. You're as comfortable in a proposal room as you are in front of a whiteboard or senior client, and you know what it takes to move from ambiguity to action. You've led complex initiatives, briefed senior stakeholders, built belief, and owned the commercial logic of new work. You're the person others turn to when there's a challenge to define, a case to make, or an idea to stand up fast and credibly.
You likely recognise yourself in many of the following:
- You've led complex digital delivery work in or with the public sector - navigating policy, technology and organisational culture.
- You're confident briefing Director-level stakeholders, bringing senior teams with you and helping clients see a credible path forward.
- You know how to turn a client challenge into a structured approach - asking the right questions, setting a clear scope, and shaping an impactful response.
- You can write with clarity and conviction, helping others understand what's proposed, why it works, and what it will take.
- You're collaborative by instinct and comfortable working in multi-disciplinary teams, even in high-pressure or ambiguous settings.
- You're motivated by meaningful outcomes - particularly where digital, data and design can improve public services and create social value.
- We don't expect you to have seen it all. But we do expect you to bring curiosity, humility, and the confidence that comes from real experience.
Behaviours and PACT values - Entrepreneurial and strategic thinker who sees patterns and possibilities across sectors.
- Naturally collaborative: builds trust quickly with clients, colleagues and partners.
- Exceptional communicator with strong commercial instincts.
- Inclusive leadership style that supports others to thrive.
- Deep curiosity about systems change and public value.
About Us
People-Powered Transformation We're a purpose driven organisation, supporting organisations to build a better future for people, places and the planet. Combining vast experience in the public, private and third sectors and expertise in human-centred design, data, experience and technology, we're creating sustainable solutions ready for an ever-evolving world.
At the heart of TPXimpact, we're collaborative and empathetic. We're a team of passionate people who care deeply about the work we do and the impact we have in the world. We know that change happens through people, with people and for people. That's why we believe in people-powered transformation.
Working in close collaboration with our clients, we seek to understand their unique challenges, questioning assumptions and building in their teams the capabilities and confidence to continue learning, iterating and adapting.
Benefits Include:
- 30 days holiday + bank holidays
- 2 volunteer days for causes that you are passionate about
- Maternity/paternity - 6 months Maternity Leave, 3 months Paternity Leave
- Life assurance
- Employer pension contribution of 5%
- Health cash plan
- Personal learning and development budget
- Employee Assistance Programme
- Access to equity in the business through a Share Incentive Plan
- Green incentive programmes including Electric Vehicle Leasing and the Cycle to Work Scheme
- Financial advice
- Health assessments
About TPXimpact - Digital Transformation
We drive fundamental change in approaches to product and service development, delivery and technology. Our agile, multidisciplinary teams use technology, design and data to deliver better results, improving outcomes for individuals, organisations and communities.
By working in the open, in partnership with our clients, we not only transform their systems and services but also build the capability of their teams, so work can continue without us in the longer term. Our focus is sustainable change, always delivered with positive impact.
We're an inclusive employer, and we care about diversity in our teams. Let us know in your application if you have accessibility requirements during the interview.