Senior Risk Lawyer - Financial Crime & Sanctions Senior Risk Lawyer - Financial Crime & Sanctions - International Law Firm London RedLaw have partnered with a forward-thinking international law firm that is looking to recruit a Senior Risk Lawyer to join its established team in London. This is a key strategic hire, where the successful candidate will play a pivotal role in supporting the Director of Compliance and General Counsel, acting as the primary point of contact for technical matters relating to AML and sanctions compliance. Key Responsibilities: Serve as the firm's subject matter expert on financial crime compliance, with a particular focus on AML and sanctions. Support the Director of Compliance in shaping compliance strategy, policies, and procedures. Deliver training to the wider business and mentor junior members of the Compliance team. Engage with - and where necessary, challenge - senior stakeholders to strike the right balance between commercial priorities and regulatory requirements. Work closely with senior leaders including the General Counsel, MLRO, Director of Risk, and legal and risk colleagues. While the primary focus of the role is financial crime compliance, there may be opportunities to expand into broader areas of risk management within the General Counsel's remit, for those interested in developing a wider compliance and governance skillset. Ideal Candidate Profile: A Qualified Solicitor with a minimum of 5 years' relevant compliance experience, ideally gained within a legal or professional services environment. Proven expertise in AML, sanctions, and broader financial crime compliance. Strong interpersonal and stakeholder management skills, with the ability to influence at senior levels. Passionate about compliance, mentoring, and contributing to a high-performing team culture. This is a rare and exciting opportunity to join a highly respected international law firm, take on real responsibility, and make a tangible impact within a collaborative and supportive team. Please apply for full details! If this position isn't for you but you know someone who could be suitable, then please let us know. We offer a generous reward fee for any successful referrals. For full details please see our website. RedLaw acts as an employment agency in relation to this vacancy. We welcome candidates from all backgrounds who are able to demonstrate the skills necessary to fulfil the role and strive to make our recruitment process accessible and accommodating to everyone. Our goal is to help our client law firms build teams that reflect the diversity of their communities and customers, creating inclusive environments where all employees feel valued and respected. By applying for this role you consent for your personal information to be treated in accordance with our Privacy Policy which can be found on our website. Interested to hear about future roles in this area? We would love to keep you updated. Please pass us your details below Senior Risk Lawyer - Financial Crime & Sanctions - International Law Firm London " When I think about RedLaw, the word that immediately enters my mind is 'outstanding'. They really are that good They genuinely are an extension of my team the relationship is one of a true 'trusted advisor'. " Head of Recruitment, National Firm " RedLaw has always done an excellent job for us in supporting our recruitment programmes and have always been a pleasure to work with. " Partner, Specialist City Firm " She provides insightful, honest and well thought out input. "
Aug 14, 2025
Full time
Senior Risk Lawyer - Financial Crime & Sanctions Senior Risk Lawyer - Financial Crime & Sanctions - International Law Firm London RedLaw have partnered with a forward-thinking international law firm that is looking to recruit a Senior Risk Lawyer to join its established team in London. This is a key strategic hire, where the successful candidate will play a pivotal role in supporting the Director of Compliance and General Counsel, acting as the primary point of contact for technical matters relating to AML and sanctions compliance. Key Responsibilities: Serve as the firm's subject matter expert on financial crime compliance, with a particular focus on AML and sanctions. Support the Director of Compliance in shaping compliance strategy, policies, and procedures. Deliver training to the wider business and mentor junior members of the Compliance team. Engage with - and where necessary, challenge - senior stakeholders to strike the right balance between commercial priorities and regulatory requirements. Work closely with senior leaders including the General Counsel, MLRO, Director of Risk, and legal and risk colleagues. While the primary focus of the role is financial crime compliance, there may be opportunities to expand into broader areas of risk management within the General Counsel's remit, for those interested in developing a wider compliance and governance skillset. Ideal Candidate Profile: A Qualified Solicitor with a minimum of 5 years' relevant compliance experience, ideally gained within a legal or professional services environment. Proven expertise in AML, sanctions, and broader financial crime compliance. Strong interpersonal and stakeholder management skills, with the ability to influence at senior levels. Passionate about compliance, mentoring, and contributing to a high-performing team culture. This is a rare and exciting opportunity to join a highly respected international law firm, take on real responsibility, and make a tangible impact within a collaborative and supportive team. Please apply for full details! If this position isn't for you but you know someone who could be suitable, then please let us know. We offer a generous reward fee for any successful referrals. For full details please see our website. RedLaw acts as an employment agency in relation to this vacancy. We welcome candidates from all backgrounds who are able to demonstrate the skills necessary to fulfil the role and strive to make our recruitment process accessible and accommodating to everyone. Our goal is to help our client law firms build teams that reflect the diversity of their communities and customers, creating inclusive environments where all employees feel valued and respected. By applying for this role you consent for your personal information to be treated in accordance with our Privacy Policy which can be found on our website. Interested to hear about future roles in this area? We would love to keep you updated. Please pass us your details below Senior Risk Lawyer - Financial Crime & Sanctions - International Law Firm London " When I think about RedLaw, the word that immediately enters my mind is 'outstanding'. They really are that good They genuinely are an extension of my team the relationship is one of a true 'trusted advisor'. " Head of Recruitment, National Firm " RedLaw has always done an excellent job for us in supporting our recruitment programmes and have always been a pleasure to work with. " Partner, Specialist City Firm " She provides insightful, honest and well thought out input. "
With offices in Brighton and Skopje, Sopro provides sophisticated digital marketing services to hundreds of businesses, from innovative start-ups to global brands. Sopro revolutionised prospecting when we started ten years ago, and we continue to operate at the cutting edge. Our technology, data, processes and people mean there's nothing quite like Sopro. We've evolved from our initial focus on email prospecting, and we now offer a fully managed, totally synchronised, sales engagement service. Our relentless focus on innovation makes it an exciting time for our clients, and our staff. Sopro is committed to providing an inclusive, rewarding and fun place to work, and in 2021 won Best Place to Work at the UK Business Awards. THE ROLE As part of our Customer Success team, you will be primarily responsible for building relationships with each of our clients, understanding the details of their offering, formulating agreed campaigns, demonstrating scalable and repeatable success, and proactively suggesting campaign improvements. With a commercial hat on, on this role you will support, revitalise, build, and make amazing our approach to client relationship management. KEY RESPONSIBILITIES Ownership of a portfolio of new and existing clients, with responsibility for building strong client relationships and ensuring our clients achieve success with the Sopro service. Plan, schedule and oversee key client communication points Understand our clients' needs and business objectives and ensure Sopro delivers against them. Onboard new clients (post-sales) deliver best practice client training and ensure strong levels of client satisfaction. Analyse Sopro data to draw conclusions, optimise our campaigns and make our clients even more successful. Understand then shape our approach to better develop, diversify, and grow client accounts. Job requirements ABOUT YOU Experience of building trust and developing B2B client relationships Superb communication, interpersonal and teamworking skills with confidence to communicate at C-Level. Excellent influencing and relationship building skills. Highly organised Strong analytical ability to draw insights from data and identify opportunities. Creative problem solver who insightfully anticipates customer needs and proactively addresses them. Self-starter attitude with ability to work well independently and self-manage workload effectively. Understanding (previous experience in Marketing) would be considered as an advantage! ABOUT US We're the people behind the prospects. For all the clever tech, what makes the Sopro service stand out is the people. As we like to tell our clients, we're a team not a tool. Our values permeate Sopro through our behaviours, not only as people but across the business. We invest in our people, their development, our products and our working environment. We are ambitious , not only as a business but by encouraging passionate and imaginative collaboration. We are people who are proud of our identity and celebrate each other's successes, whilst giving back to our local communities. We are open and transparent, with our clients and our people - each team member has a voice, and we ensure it is heard! WHAT WE OFFER At Sopro we invest in our people - they are what makes our company great and we work hard to make sure that everyone feels like a valued member of the team. Some of the perks we offer: Career progression plan - Well-structured career progression path supported by regular 360-degree feedback. Company profit sharing - We believe in sharing in our success, as such we'll reward your loyalty by sharing 10% of the company's net profit with employees. 25 Days Annual leave - We recognise that annual leave goes way beyond being a 'perk', it's a health and wellbeing essential, which is why we offer 25 days annual leave plus bank holidays. 25 days not right for you? You also have the option to buy/sell holiday. Health Cash Plan (reclaim costs for dental, physiotherapy, osteopathy and optical care) A range of tax-efficient salary sacrifice schemes including, electric vehicles, Cycle2Work, childcare and groceries Financial wellbeing platform - access to financial advisors and a range of retail discounts Learning and Development - A learning platform to encourage you in personal and professional growth additionally supported by mentorship, external training, and certification when needed. Hybrid working - 3 days from home, 2 days in the office, and if you want to come every day - you surely can! Wellbeing package adapted to the needs of our people. Regular sports, social activities, and lots of healthy snacks. Your work matters - We have an open door policy and value your opinion. Ideas are heard and genuinely considered.
Aug 14, 2025
Full time
With offices in Brighton and Skopje, Sopro provides sophisticated digital marketing services to hundreds of businesses, from innovative start-ups to global brands. Sopro revolutionised prospecting when we started ten years ago, and we continue to operate at the cutting edge. Our technology, data, processes and people mean there's nothing quite like Sopro. We've evolved from our initial focus on email prospecting, and we now offer a fully managed, totally synchronised, sales engagement service. Our relentless focus on innovation makes it an exciting time for our clients, and our staff. Sopro is committed to providing an inclusive, rewarding and fun place to work, and in 2021 won Best Place to Work at the UK Business Awards. THE ROLE As part of our Customer Success team, you will be primarily responsible for building relationships with each of our clients, understanding the details of their offering, formulating agreed campaigns, demonstrating scalable and repeatable success, and proactively suggesting campaign improvements. With a commercial hat on, on this role you will support, revitalise, build, and make amazing our approach to client relationship management. KEY RESPONSIBILITIES Ownership of a portfolio of new and existing clients, with responsibility for building strong client relationships and ensuring our clients achieve success with the Sopro service. Plan, schedule and oversee key client communication points Understand our clients' needs and business objectives and ensure Sopro delivers against them. Onboard new clients (post-sales) deliver best practice client training and ensure strong levels of client satisfaction. Analyse Sopro data to draw conclusions, optimise our campaigns and make our clients even more successful. Understand then shape our approach to better develop, diversify, and grow client accounts. Job requirements ABOUT YOU Experience of building trust and developing B2B client relationships Superb communication, interpersonal and teamworking skills with confidence to communicate at C-Level. Excellent influencing and relationship building skills. Highly organised Strong analytical ability to draw insights from data and identify opportunities. Creative problem solver who insightfully anticipates customer needs and proactively addresses them. Self-starter attitude with ability to work well independently and self-manage workload effectively. Understanding (previous experience in Marketing) would be considered as an advantage! ABOUT US We're the people behind the prospects. For all the clever tech, what makes the Sopro service stand out is the people. As we like to tell our clients, we're a team not a tool. Our values permeate Sopro through our behaviours, not only as people but across the business. We invest in our people, their development, our products and our working environment. We are ambitious , not only as a business but by encouraging passionate and imaginative collaboration. We are people who are proud of our identity and celebrate each other's successes, whilst giving back to our local communities. We are open and transparent, with our clients and our people - each team member has a voice, and we ensure it is heard! WHAT WE OFFER At Sopro we invest in our people - they are what makes our company great and we work hard to make sure that everyone feels like a valued member of the team. Some of the perks we offer: Career progression plan - Well-structured career progression path supported by regular 360-degree feedback. Company profit sharing - We believe in sharing in our success, as such we'll reward your loyalty by sharing 10% of the company's net profit with employees. 25 Days Annual leave - We recognise that annual leave goes way beyond being a 'perk', it's a health and wellbeing essential, which is why we offer 25 days annual leave plus bank holidays. 25 days not right for you? You also have the option to buy/sell holiday. Health Cash Plan (reclaim costs for dental, physiotherapy, osteopathy and optical care) A range of tax-efficient salary sacrifice schemes including, electric vehicles, Cycle2Work, childcare and groceries Financial wellbeing platform - access to financial advisors and a range of retail discounts Learning and Development - A learning platform to encourage you in personal and professional growth additionally supported by mentorship, external training, and certification when needed. Hybrid working - 3 days from home, 2 days in the office, and if you want to come every day - you surely can! Wellbeing package adapted to the needs of our people. Regular sports, social activities, and lots of healthy snacks. Your work matters - We have an open door policy and value your opinion. Ideas are heard and genuinely considered.
At Softcat, we celebrate change makers and entrepreneurs. We're not just a company; we're a community that stands at the forefront of progress. As a Chief Strategist, you'll be empoweredto leadwith creativity, drivestrategicinitiatives, and make a tangible impact. With Softcat, you'll find a culturethat values your insights and supports your journeyevery step of the way. If you're ready to inspireand be inspired, we invite you to be part of our mission to revolutioniseIT services for our customers. Join our Advisory Services team! Our Advisory Services function advise organisations on IT strategy, implementing the most appropriate technologies, optimising their performance, and help them in managing their end to end IT services against business needs. In doing this we help the leaders (CxO's) within our customers to maximise productivity and realise the business value of IT for internal and external users. Success. The Softcat Way. Softcat is a £1billion+ technology solutions business and trusted partner to names like Apple, Microsoft and Adobe. Offering a growing portfolio of services including software licensing, cyber security and IT infrastructure, we give our technical teams the tools and support to make exciting things happen. This is where to achieve more for your career. The Chief Strategist will be working with key, strategic accounts within the Private Sector to help them drive largescale transformation. The role is pivotal in bridging the gap between business problems and technology solutions for our top tier customers. As Chief Strategist, you'll be responsible for: Engage at senior level to influence customer strategy and become a trusted advisor. Lead the Architecture team within the account and sector, ensuring the solutions proposed are fit for purpose and provide good value Function as a proactive member of the relevant Sector/Account leadership teams Provide leadership input into transformational sales opportunities within accounts Identify and analyse requirements and customer problems, develop suitable architectures, and lead a virtual team including the Softcat and Partner network Actively contribute to the Softcat Propositions and standards We'd love you to have Consultancy and/or Senior Leader level experience Experience at leading major largescale transformational programmes Relationship focused; experience of building relationships at the highest levels within enterprise customers, becoming a trusted advisor on a technology basis Excellent negotiating skills and exceptional commercial skills Knowledge of and experience in designing and implementing solutions comprising of multiple technologies and business applications Commercially astute with governance experience Demonstrable experience in having previously identified and led cross working party initiatives through discovery, selection, implementation, and continuous review to assure customer satisfaction We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives,and embraces every background. To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Anyinformation you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authenticallyyouas possible when submitting your application to showcase your true and whole self. Birmingham, Bristol, Leeds, London, Manchester, Marlow, Newcastle, South Coast Create an alert subscription based on this vacancy We offer a competitive salary and benefits package and will provide you with opportunities to grow, flourish, and achieve great things. Our benefits include: Pension Share incentive plan Life Assurance Holiday Two days extra holiday on top of your usual entitlement on your birthday and at Christmas Trips Opportunity to qualify for Director hosted (often michelin star) lunches as well as half and full year icentive trips to places all over the world Vouchers Technology vouchers, activity passes, restaurant discount card Partner/family Benefits Option to add your partner/family to some of the benefits Access to Perklife, our dedicated portal for all perks and flexible benefits Maternity, Paternity and Adoption support Two days extra holiday on top of your usual entitlement on your birthday and at Christmas Trips Opportunity to qualify for Director hosted (often michelin star) lunches as well as half and full year icentive trips to places all over the world Vouchers Technology vouchers, activity passes, restaurant discount card Partner/family Benefits Option to add your partner/family to some of the benefits Access to Perklife, our dedicated portal for all perks and flexible benefits Maternity, Paternity and Adoption support Two days extra holiday on top of your usual entitlement on your birthday and at Christmas Trips Opportunity to qualify for Director hosted (often michelin star) lunches as well as half and full year icentive trips to places all over the world Vouchers Technology vouchers, activity passes, restaurant discount card Partner/family Benefits Option to add your partner/family to some of the benefits Access to Perklife, our dedicated portal for all perks and flexible benefits Maternity, Paternity and Adoption support
Aug 14, 2025
Full time
At Softcat, we celebrate change makers and entrepreneurs. We're not just a company; we're a community that stands at the forefront of progress. As a Chief Strategist, you'll be empoweredto leadwith creativity, drivestrategicinitiatives, and make a tangible impact. With Softcat, you'll find a culturethat values your insights and supports your journeyevery step of the way. If you're ready to inspireand be inspired, we invite you to be part of our mission to revolutioniseIT services for our customers. Join our Advisory Services team! Our Advisory Services function advise organisations on IT strategy, implementing the most appropriate technologies, optimising their performance, and help them in managing their end to end IT services against business needs. In doing this we help the leaders (CxO's) within our customers to maximise productivity and realise the business value of IT for internal and external users. Success. The Softcat Way. Softcat is a £1billion+ technology solutions business and trusted partner to names like Apple, Microsoft and Adobe. Offering a growing portfolio of services including software licensing, cyber security and IT infrastructure, we give our technical teams the tools and support to make exciting things happen. This is where to achieve more for your career. The Chief Strategist will be working with key, strategic accounts within the Private Sector to help them drive largescale transformation. The role is pivotal in bridging the gap between business problems and technology solutions for our top tier customers. As Chief Strategist, you'll be responsible for: Engage at senior level to influence customer strategy and become a trusted advisor. Lead the Architecture team within the account and sector, ensuring the solutions proposed are fit for purpose and provide good value Function as a proactive member of the relevant Sector/Account leadership teams Provide leadership input into transformational sales opportunities within accounts Identify and analyse requirements and customer problems, develop suitable architectures, and lead a virtual team including the Softcat and Partner network Actively contribute to the Softcat Propositions and standards We'd love you to have Consultancy and/or Senior Leader level experience Experience at leading major largescale transformational programmes Relationship focused; experience of building relationships at the highest levels within enterprise customers, becoming a trusted advisor on a technology basis Excellent negotiating skills and exceptional commercial skills Knowledge of and experience in designing and implementing solutions comprising of multiple technologies and business applications Commercially astute with governance experience Demonstrable experience in having previously identified and led cross working party initiatives through discovery, selection, implementation, and continuous review to assure customer satisfaction We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives,and embraces every background. To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Anyinformation you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authenticallyyouas possible when submitting your application to showcase your true and whole self. Birmingham, Bristol, Leeds, London, Manchester, Marlow, Newcastle, South Coast Create an alert subscription based on this vacancy We offer a competitive salary and benefits package and will provide you with opportunities to grow, flourish, and achieve great things. Our benefits include: Pension Share incentive plan Life Assurance Holiday Two days extra holiday on top of your usual entitlement on your birthday and at Christmas Trips Opportunity to qualify for Director hosted (often michelin star) lunches as well as half and full year icentive trips to places all over the world Vouchers Technology vouchers, activity passes, restaurant discount card Partner/family Benefits Option to add your partner/family to some of the benefits Access to Perklife, our dedicated portal for all perks and flexible benefits Maternity, Paternity and Adoption support Two days extra holiday on top of your usual entitlement on your birthday and at Christmas Trips Opportunity to qualify for Director hosted (often michelin star) lunches as well as half and full year icentive trips to places all over the world Vouchers Technology vouchers, activity passes, restaurant discount card Partner/family Benefits Option to add your partner/family to some of the benefits Access to Perklife, our dedicated portal for all perks and flexible benefits Maternity, Paternity and Adoption support Two days extra holiday on top of your usual entitlement on your birthday and at Christmas Trips Opportunity to qualify for Director hosted (often michelin star) lunches as well as half and full year icentive trips to places all over the world Vouchers Technology vouchers, activity passes, restaurant discount card Partner/family Benefits Option to add your partner/family to some of the benefits Access to Perklife, our dedicated portal for all perks and flexible benefits Maternity, Paternity and Adoption support
Snr. Cloud Operations Architect, AWS Enterprise Support Job ID: AWS EMEA SARL (UK Branch) AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. You'll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud. At Amazon, our vision is to be earth's most customer-centric company. In 2006, we launched Amazon Web Services, giving customers access to the same cloud technology we built to serve millions of shoppers on Amazon Web Services (AWS) is a secure cloud services platform, offering computing power, database storage, content delivery, and other functionality to help businesses scale and grow. Millions of businesses are using AWS cloud solutions to build sophisticated applications with increased flexibility, scalability and reliability. An AWS Cloud Operations Architect is a trusted advisor and cloud operations architect for our Enterprise Support customers. As a trusted advisor you'll have a direct impact in helping our customers gain the most value from cloud technology. You'll craft and execute strategies to drive our customers' adoption and use of AWS services. This includes a range of products including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT and many more. Our Operations Architects partner with some of the most iconic businesses in the country. These range from rising startups building their business from scratch through to large enterprises going through significant transformation. You'll provide advice on architecture, support strategy, project and launch planning as well as ongoing operational issues. Key job responsibilities You'll advise on solutions, provide technical guidance and advocate for the customer Ensure AWS environments remain operationally healthy whilst reducing cost and complexity Develop trusting relationships with customers, understanding their business needs and technical challenges Using your technical acumen and customer obsession, you'll drive technical discussions regarding incidents, trade-offs, and risk management Consult with a range of partners from developers through to C-suite executives Collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers With a bias for action, you'll proactively find opportunities for customers to gain additional value from AWS Provide detailed reviews of service events, monthly & quarterly metrics, detailed pre-launch planning Solve a variety of problems across different customers as they migrate their workloads to the cloud Uplift customer capabilities by running workshops, brown bag sessions, etc. BASIC QUALIFICATIONS - Experience in a similar role as a Technical Account Manager, Consultant, Solutions Architect, Platform Engineer, Systems Engineer, Cloud Architect etc. - Demonstrated operational experience in Resilience, Observability, Security, and Optimisation of cloud computing environments. - Expertise in areas such as Compute, Data Infrastructure, DevOps, Big Data/Analytics, Security, Cloud Architecture, or Applications Development in a distributed systems environment - External customer-facing experience with the ability to clearly articulate to small and large audiences, to both deeply technical and executive roles. - Ability to juggle tasks and projects in a fast-paced environment PREFERRED QUALIFICATIONS - Professional experience with AWS and/or other cloud offerings such as Azure, Google Cloud Platform etc. - Previous experience as a Software Engineer, SRE, Developer, Solution Architect, DevOps Engineer, etc. - Understanding of DevOps practices and tools, including: Continuous Integration / Deployment, Puppet, Docker, Kubernetes, Chef etc. - Programming or scripting skills with a combination of Java, Python Perl, Ruby, C#, and/or PHP - Operational experience in migrating to and/or implementing best practices for Enterprise-class distributed computing environments Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Aug 14, 2025
Full time
Snr. Cloud Operations Architect, AWS Enterprise Support Job ID: AWS EMEA SARL (UK Branch) AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. You'll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud. At Amazon, our vision is to be earth's most customer-centric company. In 2006, we launched Amazon Web Services, giving customers access to the same cloud technology we built to serve millions of shoppers on Amazon Web Services (AWS) is a secure cloud services platform, offering computing power, database storage, content delivery, and other functionality to help businesses scale and grow. Millions of businesses are using AWS cloud solutions to build sophisticated applications with increased flexibility, scalability and reliability. An AWS Cloud Operations Architect is a trusted advisor and cloud operations architect for our Enterprise Support customers. As a trusted advisor you'll have a direct impact in helping our customers gain the most value from cloud technology. You'll craft and execute strategies to drive our customers' adoption and use of AWS services. This includes a range of products including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT and many more. Our Operations Architects partner with some of the most iconic businesses in the country. These range from rising startups building their business from scratch through to large enterprises going through significant transformation. You'll provide advice on architecture, support strategy, project and launch planning as well as ongoing operational issues. Key job responsibilities You'll advise on solutions, provide technical guidance and advocate for the customer Ensure AWS environments remain operationally healthy whilst reducing cost and complexity Develop trusting relationships with customers, understanding their business needs and technical challenges Using your technical acumen and customer obsession, you'll drive technical discussions regarding incidents, trade-offs, and risk management Consult with a range of partners from developers through to C-suite executives Collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers With a bias for action, you'll proactively find opportunities for customers to gain additional value from AWS Provide detailed reviews of service events, monthly & quarterly metrics, detailed pre-launch planning Solve a variety of problems across different customers as they migrate their workloads to the cloud Uplift customer capabilities by running workshops, brown bag sessions, etc. BASIC QUALIFICATIONS - Experience in a similar role as a Technical Account Manager, Consultant, Solutions Architect, Platform Engineer, Systems Engineer, Cloud Architect etc. - Demonstrated operational experience in Resilience, Observability, Security, and Optimisation of cloud computing environments. - Expertise in areas such as Compute, Data Infrastructure, DevOps, Big Data/Analytics, Security, Cloud Architecture, or Applications Development in a distributed systems environment - External customer-facing experience with the ability to clearly articulate to small and large audiences, to both deeply technical and executive roles. - Ability to juggle tasks and projects in a fast-paced environment PREFERRED QUALIFICATIONS - Professional experience with AWS and/or other cloud offerings such as Azure, Google Cloud Platform etc. - Previous experience as a Software Engineer, SRE, Developer, Solution Architect, DevOps Engineer, etc. - Understanding of DevOps practices and tools, including: Continuous Integration / Deployment, Puppet, Docker, Kubernetes, Chef etc. - Programming or scripting skills with a combination of Java, Python Perl, Ruby, C#, and/or PHP - Operational experience in migrating to and/or implementing best practices for Enterprise-class distributed computing environments Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Mortgage Advisor An opportunity has become available for an Experienced Mortgage Advisor to join us in Nottingham City Centre, working in our Flagship Frank Innes Estate Agency Branch - OTE £60k We are looking for an exceptional person who has the skills, attributes and drive to improve our customers experience throughout the mortgage process. You will need to be adaptable, self-motivated and comfortable working in a fast paced, target driven environment. If you enjoy helping clients with their mortgage and protection needs, this is an opportunity to make a difference in their lives. Join our team today and help us provide the best possible service to our clients. Main responsibilities: Building relationships with the Estate Agency teams in order to provide training and support. Attracting new customers and business, whilst being motivated to achieve professional goals within a result-driven environment. Being able to walk our customers through the entire mortgage service, including providing advice on a range of products and services to meet customer needs. Taking part in regular branch meetings to discuss best practice and build lasting relationships. Skills and experience required: Full CeMAP or industry equivalent qualification Comfortable generating new business in a target driven environment Outstanding customer care / customer service experience Resilient, positive, organised, numerate and detail oriented Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) A Full UK driving licence and access to your own vehicle What we can offer you: Guaranteed Salary - bespoke to you We offer an uncapped commission structure with no threshold Referral Bonuses - Surveying/ Conveyancing Quality and Loyalty Bonus Leads generated from our colleagues in Estate Agency Group Discounts on Property Services. Highly skilled and experienced management team Central Admin Support and agile IT tools to help you succeed Supportive encouraging and rewarding environment - We invest in you! All-expense paid trips for top achievers Countrywide Mortgage Services is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity. Don't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Connells Group we are dedicated to building a diverse, inclusive and authentic workplace. So, if you're excited about this role but your experience doesn't fit perfectly with every aspect of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities. MS00910
Aug 14, 2025
Full time
Mortgage Advisor An opportunity has become available for an Experienced Mortgage Advisor to join us in Nottingham City Centre, working in our Flagship Frank Innes Estate Agency Branch - OTE £60k We are looking for an exceptional person who has the skills, attributes and drive to improve our customers experience throughout the mortgage process. You will need to be adaptable, self-motivated and comfortable working in a fast paced, target driven environment. If you enjoy helping clients with their mortgage and protection needs, this is an opportunity to make a difference in their lives. Join our team today and help us provide the best possible service to our clients. Main responsibilities: Building relationships with the Estate Agency teams in order to provide training and support. Attracting new customers and business, whilst being motivated to achieve professional goals within a result-driven environment. Being able to walk our customers through the entire mortgage service, including providing advice on a range of products and services to meet customer needs. Taking part in regular branch meetings to discuss best practice and build lasting relationships. Skills and experience required: Full CeMAP or industry equivalent qualification Comfortable generating new business in a target driven environment Outstanding customer care / customer service experience Resilient, positive, organised, numerate and detail oriented Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) A Full UK driving licence and access to your own vehicle What we can offer you: Guaranteed Salary - bespoke to you We offer an uncapped commission structure with no threshold Referral Bonuses - Surveying/ Conveyancing Quality and Loyalty Bonus Leads generated from our colleagues in Estate Agency Group Discounts on Property Services. Highly skilled and experienced management team Central Admin Support and agile IT tools to help you succeed Supportive encouraging and rewarding environment - We invest in you! All-expense paid trips for top achievers Countrywide Mortgage Services is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity. Don't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Connells Group we are dedicated to building a diverse, inclusive and authentic workplace. So, if you're excited about this role but your experience doesn't fit perfectly with every aspect of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities. MS00910
Senior HR Manager Job Description and Person Specification Summary Job Title Senior HR Manager Service Area: Human Resources Reports to: Reports to: Chief of Staff (Dotted line to Chief Executive) Heads of Service, Managers and Specialists Direct Reports: HR and Recruitment Assistant. Key Relationships: Studio Managers, Head of Operations, Heads of Service, Leadership Team Base Location: Ten Health & Fitness City Studio, Middlesex St, London E1 7JF Flexibility: 70% office-based, 30% work from home Working Pattern: Role Purpose This is a generalist HR role, requiring both strategic thinking and hands-on execution. The role involves overseeing HR policies, employee relations, and legal compliance, while managing the full employee lifecycle from recruitment to offboarding. This role encompasses a variety of priorities, including: leading performance management initiatives, coordinating with payroll, and supporting workforce planning and recruitment strategy. You'll focus on enhancing engagement across a diverse range of directly employed and freelance colleague, and develop company culture. You'll encourage and enable openness and transparency through internal communications, events, and employee satisfaction surveys; while maintaining employer branding and collaborating with external HR service providers to achieve your goals. Location and Flexibility This role is based primarily at Ten's City Office, near Liverpool Street station in London. You'll be expected and able to work flexibly from other Ten locations across London.There will be a 70:30 split between office-based and home-based work for this role: You'll benefit from collaboration and mutual support by being colocated with collegues on your office days. We know that time to 'get your head down' and work through your priorities will also be useful. Our studio teams are your primary customer group and they are client-facing, working in studios 100% of their time.You'll need to be physically present to carry-out your line management duties and to offer responsive/in-person support to our studio teams. If you prefer not to work from home, you can choose to work 100% from an office. You will not be able to acheive the objectives of this role through 100% remote work, so unfortunately, we cannot offer 100% home-working for this role. Your primary duties and responsibilities The nature of our business means as we grow and develop, your tasks may change and adapt. Accordingly, this list of duties is not exhaustive and is likely to evolve. HR Function Client First Approach : Ensure that all prospective, current and previous employees and freelancers receive exceptional service from the moment they contact HR. Feedback : Regularly gather and analyse colleague feedback to improve and adapt the services provided by your team. Identify continuous improvement opportunites. Address feedback and complaints promptly and professionally. Financial and Business Performance : Take accountability for the HR Budget and support future budgeting/forecasting activity. Align activities with broader business performance and adjust your plans accordingly. Reporting and Action Planning : Use financial and other business performance data to identify areas of success and make recommendations for improvement. Take actions in to improve the HR function's performance and delivery. People Engagement and Culture Colleague Communication : Take ownership of internal communications and engagement, using online tools and other channels. Create and deliver a calendar of activity, including wellbeing and other events. Colleague Feedback : Regularly gather and analyse colleague feedback to improve and adapt the way we engage, manage and support our teams. Colleague Retention : Monitor employee satisfaction and retention rates, and implement local initiatives to improve retention. Brand Induction, Onboarding and CPD : Work with Ten's Marketing and Operations Teams to ensure our brand induction and internal engagement programmes are relevant. Utilise various channels, including Actimo (internal comms platform), internal email, Teams, knowledge base, etc. whilst complying with Ten's brand standards. Build the Ten Community : Build a community of colleagues (both employed and freelance), hold regular events and add value through 'Little Acts' that make Ten memorable. Build relationships with local businesses, community organisations, and prominent community figures to promote Ten as an employer of choice. People and Performance Management Share performance data : Share appropriate people data with colleagues to ensure they are aware of their performance, celebrate success and share good practice, and take action to improve areas of underperformance Operations and People Management : Support studio managers and other line managers with clear and concise policies, frameworks and procedures. Support managers with training to implement policies in a pragmatic, commercially viable, and above all, person-centred way. Employee Relations and Employment Law Terms and Conditions : Oversee the range of Ts&Cs in use for both employed and freelance colleagues. Manage current and legacy Ts&Cs appropriately and support/advise managers to resolve any queries. Legal Compliance : Ensure compliance with relevant employment and contract law across our all HR practices. Payroll Compliance : Liaise with our Finance Team to ensure accurate payroll input and compliance. Recruitment and Workforce Planning Attraction, Recruitment and Selection : Manage the end-to-end attraction, selection and recruitment processes. Take oversight and support of administratie processes and review our recruitment advertising for both compliance and brand voice. Pipeline Management: Provide regular reporting on recruitment metrics and progress. Workforce Planning: Collaborate with Chief of Staff and our Head of Operations, Heads of People. Manage, maintain and update our Workforce Plan with a balance of proactive activity, succession planning and talent development. Employer Brand: Proactively develop our online and offline recruitment practices to reflect our brand. Oversee the organisation's presence on Glassdoor and similar platforms. Take steps to respond to feedback and continually improve our ways of working. Employee Lifecycle Management Tech-enabled processes: Ensure a seamless process through interviews, onboarding, check-ins, performance reviews, key meetings, changes, promotions, etc., by using our ATS, HRIS and other technology. End to end employee journey: Manage the full employee journey, from recruitment through onboarding to offboarding. Develop an alumni programme to encourage returners. Career Pathways : Develop and communicate career pathways in collaboration with the Head of Operations, Chief of Staff, and other functional leaders. Person Specification You'll need to demonstrate and apply the following essential skills, experience and knowledge to be successful in this role. MinimumCIPD Level 5 qualificationand current membership with CIPD. CIPD Level 7 is an advantage . Proven experience in a standalone HR role or similar capacity, with the ability to work independently while leveraging external support where necessary (e.g., HR Consultancy. Legal Advisor, Background Checking service, Insurance, Tax Specialist). Strong generalist HR experience with excellent attention to detail. Critical thinker with the ability to manage both strategic initiatives and operational HR tasks. Passionate about talent acquisition and retention, with a clear understanding of best practices in recruitment. Effective communicator, capable of explaining HR policies and procedures to senior managers and stakeholders. Confident reporting to the Senior Leadership Team (SLT), including Chief Executive, Chief of Staff, Head of Operations, etc. Organised, agile, and results-oriented - a self-starter who sees tasks through to completion. Able to balance day-to-day delivery with long-term HR planning and development. See the attached Job Description and Person Specification for full details:
Aug 14, 2025
Full time
Senior HR Manager Job Description and Person Specification Summary Job Title Senior HR Manager Service Area: Human Resources Reports to: Reports to: Chief of Staff (Dotted line to Chief Executive) Heads of Service, Managers and Specialists Direct Reports: HR and Recruitment Assistant. Key Relationships: Studio Managers, Head of Operations, Heads of Service, Leadership Team Base Location: Ten Health & Fitness City Studio, Middlesex St, London E1 7JF Flexibility: 70% office-based, 30% work from home Working Pattern: Role Purpose This is a generalist HR role, requiring both strategic thinking and hands-on execution. The role involves overseeing HR policies, employee relations, and legal compliance, while managing the full employee lifecycle from recruitment to offboarding. This role encompasses a variety of priorities, including: leading performance management initiatives, coordinating with payroll, and supporting workforce planning and recruitment strategy. You'll focus on enhancing engagement across a diverse range of directly employed and freelance colleague, and develop company culture. You'll encourage and enable openness and transparency through internal communications, events, and employee satisfaction surveys; while maintaining employer branding and collaborating with external HR service providers to achieve your goals. Location and Flexibility This role is based primarily at Ten's City Office, near Liverpool Street station in London. You'll be expected and able to work flexibly from other Ten locations across London.There will be a 70:30 split between office-based and home-based work for this role: You'll benefit from collaboration and mutual support by being colocated with collegues on your office days. We know that time to 'get your head down' and work through your priorities will also be useful. Our studio teams are your primary customer group and they are client-facing, working in studios 100% of their time.You'll need to be physically present to carry-out your line management duties and to offer responsive/in-person support to our studio teams. If you prefer not to work from home, you can choose to work 100% from an office. You will not be able to acheive the objectives of this role through 100% remote work, so unfortunately, we cannot offer 100% home-working for this role. Your primary duties and responsibilities The nature of our business means as we grow and develop, your tasks may change and adapt. Accordingly, this list of duties is not exhaustive and is likely to evolve. HR Function Client First Approach : Ensure that all prospective, current and previous employees and freelancers receive exceptional service from the moment they contact HR. Feedback : Regularly gather and analyse colleague feedback to improve and adapt the services provided by your team. Identify continuous improvement opportunites. Address feedback and complaints promptly and professionally. Financial and Business Performance : Take accountability for the HR Budget and support future budgeting/forecasting activity. Align activities with broader business performance and adjust your plans accordingly. Reporting and Action Planning : Use financial and other business performance data to identify areas of success and make recommendations for improvement. Take actions in to improve the HR function's performance and delivery. People Engagement and Culture Colleague Communication : Take ownership of internal communications and engagement, using online tools and other channels. Create and deliver a calendar of activity, including wellbeing and other events. Colleague Feedback : Regularly gather and analyse colleague feedback to improve and adapt the way we engage, manage and support our teams. Colleague Retention : Monitor employee satisfaction and retention rates, and implement local initiatives to improve retention. Brand Induction, Onboarding and CPD : Work with Ten's Marketing and Operations Teams to ensure our brand induction and internal engagement programmes are relevant. Utilise various channels, including Actimo (internal comms platform), internal email, Teams, knowledge base, etc. whilst complying with Ten's brand standards. Build the Ten Community : Build a community of colleagues (both employed and freelance), hold regular events and add value through 'Little Acts' that make Ten memorable. Build relationships with local businesses, community organisations, and prominent community figures to promote Ten as an employer of choice. People and Performance Management Share performance data : Share appropriate people data with colleagues to ensure they are aware of their performance, celebrate success and share good practice, and take action to improve areas of underperformance Operations and People Management : Support studio managers and other line managers with clear and concise policies, frameworks and procedures. Support managers with training to implement policies in a pragmatic, commercially viable, and above all, person-centred way. Employee Relations and Employment Law Terms and Conditions : Oversee the range of Ts&Cs in use for both employed and freelance colleagues. Manage current and legacy Ts&Cs appropriately and support/advise managers to resolve any queries. Legal Compliance : Ensure compliance with relevant employment and contract law across our all HR practices. Payroll Compliance : Liaise with our Finance Team to ensure accurate payroll input and compliance. Recruitment and Workforce Planning Attraction, Recruitment and Selection : Manage the end-to-end attraction, selection and recruitment processes. Take oversight and support of administratie processes and review our recruitment advertising for both compliance and brand voice. Pipeline Management: Provide regular reporting on recruitment metrics and progress. Workforce Planning: Collaborate with Chief of Staff and our Head of Operations, Heads of People. Manage, maintain and update our Workforce Plan with a balance of proactive activity, succession planning and talent development. Employer Brand: Proactively develop our online and offline recruitment practices to reflect our brand. Oversee the organisation's presence on Glassdoor and similar platforms. Take steps to respond to feedback and continually improve our ways of working. Employee Lifecycle Management Tech-enabled processes: Ensure a seamless process through interviews, onboarding, check-ins, performance reviews, key meetings, changes, promotions, etc., by using our ATS, HRIS and other technology. End to end employee journey: Manage the full employee journey, from recruitment through onboarding to offboarding. Develop an alumni programme to encourage returners. Career Pathways : Develop and communicate career pathways in collaboration with the Head of Operations, Chief of Staff, and other functional leaders. Person Specification You'll need to demonstrate and apply the following essential skills, experience and knowledge to be successful in this role. MinimumCIPD Level 5 qualificationand current membership with CIPD. CIPD Level 7 is an advantage . Proven experience in a standalone HR role or similar capacity, with the ability to work independently while leveraging external support where necessary (e.g., HR Consultancy. Legal Advisor, Background Checking service, Insurance, Tax Specialist). Strong generalist HR experience with excellent attention to detail. Critical thinker with the ability to manage both strategic initiatives and operational HR tasks. Passionate about talent acquisition and retention, with a clear understanding of best practices in recruitment. Effective communicator, capable of explaining HR policies and procedures to senior managers and stakeholders. Confident reporting to the Senior Leadership Team (SLT), including Chief Executive, Chief of Staff, Head of Operations, etc. Organised, agile, and results-oriented - a self-starter who sees tasks through to completion. Able to balance day-to-day delivery with long-term HR planning and development. See the attached Job Description and Person Specification for full details:
Named as one of the UK's 'Great Places To Work' for the third year running, we are looking for individuals who want to join our dedicated team and help us grow our already impressive customer base in EMEA even further. We're seeking passionate Customer Success Professionals (CSMs) for our new state of the art and dynamic London office who thrive in a hybrid working environment (3 days in the office). Our mission is to exceed customer expectations and drive their growth. We're looking for CSMs who are dedicated to delivering the best experience to our EMEA customers. This is an exciting opportunity for someone with a customer-first attitude, strong consultative and technical skills, and a proven track record of creatively solving unique problems in a fast-paced environment. Ideal candidates will have a strong background in CRM, Campaign Management, Data and Analytics, Digital, E-Commerce, or Marketing Technology Solutions. How you will make a difference: Be passionate about customer success and establish yourself as the trusted advisor for Klaviyo's Small to Medium sized Businesses (SMB). Drive positive Net Revenue Retention by mitigating churn risk and identifying opportunities for customer expansion and upgrades. Devise customized success plans based on customers' goals and challenges, holding customers accountable for driving action. Compose strategies to increase email, SMS, and digital channel revenue for all customers through the Klaviyo platform while driving growth and expansion. Proactively review customer performance, address any open issues, and ensure consistent messaging and appropriate escalation. Keep customers up to date on product releases and new features. Share feedback with Product/Engineering to enhance customer engagement. Contribute to a positive team environment of collaboration, customer empathy, equality, and inclusion. Who you are: 1+ years of experience working with SMB accounts with a track record for building and nurturing relationships with multiple stakeholders in an account An experienced marketer with a background in campaign management, CRM, digital marketing, data, or analytics. Familiarity with Marketing Automation technologies. A proven track record of advising customers or executing marketing strategies. Customer success or account management experience with a history of building and nurturing relationships with multiple stakeholders. Experience explaining how to achieve key goals using software with end users. A track record of creative problem-solving for customers and end users. Comfortable discussing and supporting commercial conversations. Thrives in a collaborative environment. Excellent organizational and project management skills. Excellent communication skills via phone, video conference, and email. Curious and eager to learn. Adaptable to change and comfortable working in a fast-paced environment. Experience with G-Suite, Gainsight, Salesforce, or similar tools. Fluency in English and German at Business level We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here
Aug 14, 2025
Full time
Named as one of the UK's 'Great Places To Work' for the third year running, we are looking for individuals who want to join our dedicated team and help us grow our already impressive customer base in EMEA even further. We're seeking passionate Customer Success Professionals (CSMs) for our new state of the art and dynamic London office who thrive in a hybrid working environment (3 days in the office). Our mission is to exceed customer expectations and drive their growth. We're looking for CSMs who are dedicated to delivering the best experience to our EMEA customers. This is an exciting opportunity for someone with a customer-first attitude, strong consultative and technical skills, and a proven track record of creatively solving unique problems in a fast-paced environment. Ideal candidates will have a strong background in CRM, Campaign Management, Data and Analytics, Digital, E-Commerce, or Marketing Technology Solutions. How you will make a difference: Be passionate about customer success and establish yourself as the trusted advisor for Klaviyo's Small to Medium sized Businesses (SMB). Drive positive Net Revenue Retention by mitigating churn risk and identifying opportunities for customer expansion and upgrades. Devise customized success plans based on customers' goals and challenges, holding customers accountable for driving action. Compose strategies to increase email, SMS, and digital channel revenue for all customers through the Klaviyo platform while driving growth and expansion. Proactively review customer performance, address any open issues, and ensure consistent messaging and appropriate escalation. Keep customers up to date on product releases and new features. Share feedback with Product/Engineering to enhance customer engagement. Contribute to a positive team environment of collaboration, customer empathy, equality, and inclusion. Who you are: 1+ years of experience working with SMB accounts with a track record for building and nurturing relationships with multiple stakeholders in an account An experienced marketer with a background in campaign management, CRM, digital marketing, data, or analytics. Familiarity with Marketing Automation technologies. A proven track record of advising customers or executing marketing strategies. Customer success or account management experience with a history of building and nurturing relationships with multiple stakeholders. Experience explaining how to achieve key goals using software with end users. A track record of creative problem-solving for customers and end users. Comfortable discussing and supporting commercial conversations. Thrives in a collaborative environment. Excellent organizational and project management skills. Excellent communication skills via phone, video conference, and email. Curious and eager to learn. Adaptable to change and comfortable working in a fast-paced environment. Experience with G-Suite, Gainsight, Salesforce, or similar tools. Fluency in English and German at Business level We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here
About Blink Payment Blink Payment makes accepting and reconciling payments easy. Whether businesses are looking to take payments online or in person; they are completed through one simple platform. Our all-in-one solution supports multiple payment methods, which includes open banking, payment links, virtual terminals (paying over the phone), card machines, and can integrate with various software providers, such a Xero or QuickBooks, through easy-to-use API's. It's an exciting time to join us - as we're growing fast! With new products, customers and huge plans for exponential growth, there's plenty of opportunity to make your mark. What makes us unique? 1. A platform that provides options - Our platform provides every paymenttype a business will ever need, allowing your business to adapt and grow alongside your payment provider. 2. Simplicity - We like to keep things simple, there's no need for multiple platforms, business payments and reconciliations are kept in one easy-to-use platform. 3. Personal touch - A support team available via online livechat, email, WhatsApp and phone, to resolve any issues. With a current average response time of 6 seconds to answer phone calls. Our core values: Be proactive ️ Own the solution Win with integrity Ready to help About the role The Head of Sales & Partnerships at Blink Payment is a pivotal leadership role, responsible for driving revenue growth through new account acquisition. This role will lead all merchant sales, partnership sales and partnership management initiatives. The primary focus will be developing high-functioning teams acquiring small & medium businesses within selected industry verticals either through Partner relationships or directly with Blink You will play a key role in developing and executing innovative growth strategies tailored to the evolving needs of our clients. As a strategic leader, you will be instrumental in building and managing a high-performing commercial team committed to achieving ambitious targets. Reporting to the Chief Revenue Officer and working with the other Revenue function heads you will help define commercial objectives and performance metrics, while also contributing to the broader strategic direction of the company. You will act as a trusted advisor to key clients, ensuring our payment solutions are effectively aligned with their business goals and delivering exceptional client experiences. A proactive and analytical mindset is essential for understanding the interoperations between ISV partnerships and merchant level sales. Your insights will directly influence product positioning and go-to-market strategies. Above all, your leadership will inspire a culture of collaboration, transparency, and continuous improvement within the sales organisation. Key Responsibilities Own and Evolve the Sales & Partnerships Strategy Develop and continuously refine a comprehensive commercial strategy that supports Blink Payment's revenue growth objectives, from direct sales to strategic partnerships. Lead and Grow a High-Performing Team Mentor and scale a team of Sales Account Executives, Partnership Managers, and Demand Generation specialists with clear targets, career development plans, and a performance driven culture. Set and Manage KPIs & Targets Define and track sales metrics across all commercial roles, aligning KPIs and revenue goals with companywide growth priorities. Oversee Forecasting and Budgets Own forecasting, budgeting, and performance reporting for sales and partnerships, ensuring financial accountability and strategic accuracy. Champion CRM Best Practices Drive Salesforce adoption and data integrity through hands-on leadership, process discipline, and best practice sharing. Drive Revenue Across Key Merchant Verticals Target new merchant acquisition in SMB sectors including Waste Management, Legal, Removals, Property, Trades and more via both direct outreach and partner channels. Build & Optimise the Sales Lifecycle Own the end-to-end sales process from lead generation to deal close, applying proven methodologies (MEDDPICC preferred) to maintain pipeline health and conversion. Scale Demand Generation Oversee internal and partner-led top-of-funnel activity, ensuring demand gen is optimised, measured, and aligned with pipeline goals. Develop Scalable Partner & Affiliate Programmes Launch and grow effective technology and affiliate partnerships; sourcing, contracting, and integrating with partners to unlock new revenue streams and customer value. Align Commercial Strategy Cross-Functionally Work together with Marketing, Product, Client Success, Legal and Finance to ensure commercial execution is aligned, compliant, and impactful maximising field events, collateral, and strategic positioning. Key Skills/Experience: At least 7 years of leadership experience in sales & partnership roles within the fintech and/or payment processing industry. Proven ability to lead direct sales teams in a high-growth environment, particularly in closing large, complex deals within the payments ecosystem. Proven ability to lead partnership sales and partnership management teams in a high-growth environment, particularly in closing large, complex ISV deals within the payments ecosystem. Demonstrated success in developing and executing effective sales strategies and tactics. Strong knowledge of payment solutions, merchant services, and the evolving landscape of digital payments. Adept at influencing stakeholders at all levels, both internally and externally, to gain buy-in and support for sales initiatives. Strong analytical skills with the ability to interpret sales data and market trends. Outstanding interpersonal and communication skills with a penchant for negotiation. Empathetic leader, skilled in delivering results through others with humility. A results-driven mindset with a passion for driving growth and achieving targets. Willingness to travel as necessary to meet clients and partners. Why join Blink Payment? Come on board a fast growing privately owned business 26 Days Annual Leave + Bank Holidays An additional day of annual leave for your Birthday Early finish on a Friday at 3:30PM Private Health Insurance (Vitality) Access to Perkbox - our flexible benefits portal Matched pension contributions up to 6% Enhanced maternity/paternity leave Frequent company social events + quarterly company off-sites Learning & Development Opportunities
Aug 14, 2025
Full time
About Blink Payment Blink Payment makes accepting and reconciling payments easy. Whether businesses are looking to take payments online or in person; they are completed through one simple platform. Our all-in-one solution supports multiple payment methods, which includes open banking, payment links, virtual terminals (paying over the phone), card machines, and can integrate with various software providers, such a Xero or QuickBooks, through easy-to-use API's. It's an exciting time to join us - as we're growing fast! With new products, customers and huge plans for exponential growth, there's plenty of opportunity to make your mark. What makes us unique? 1. A platform that provides options - Our platform provides every paymenttype a business will ever need, allowing your business to adapt and grow alongside your payment provider. 2. Simplicity - We like to keep things simple, there's no need for multiple platforms, business payments and reconciliations are kept in one easy-to-use platform. 3. Personal touch - A support team available via online livechat, email, WhatsApp and phone, to resolve any issues. With a current average response time of 6 seconds to answer phone calls. Our core values: Be proactive ️ Own the solution Win with integrity Ready to help About the role The Head of Sales & Partnerships at Blink Payment is a pivotal leadership role, responsible for driving revenue growth through new account acquisition. This role will lead all merchant sales, partnership sales and partnership management initiatives. The primary focus will be developing high-functioning teams acquiring small & medium businesses within selected industry verticals either through Partner relationships or directly with Blink You will play a key role in developing and executing innovative growth strategies tailored to the evolving needs of our clients. As a strategic leader, you will be instrumental in building and managing a high-performing commercial team committed to achieving ambitious targets. Reporting to the Chief Revenue Officer and working with the other Revenue function heads you will help define commercial objectives and performance metrics, while also contributing to the broader strategic direction of the company. You will act as a trusted advisor to key clients, ensuring our payment solutions are effectively aligned with their business goals and delivering exceptional client experiences. A proactive and analytical mindset is essential for understanding the interoperations between ISV partnerships and merchant level sales. Your insights will directly influence product positioning and go-to-market strategies. Above all, your leadership will inspire a culture of collaboration, transparency, and continuous improvement within the sales organisation. Key Responsibilities Own and Evolve the Sales & Partnerships Strategy Develop and continuously refine a comprehensive commercial strategy that supports Blink Payment's revenue growth objectives, from direct sales to strategic partnerships. Lead and Grow a High-Performing Team Mentor and scale a team of Sales Account Executives, Partnership Managers, and Demand Generation specialists with clear targets, career development plans, and a performance driven culture. Set and Manage KPIs & Targets Define and track sales metrics across all commercial roles, aligning KPIs and revenue goals with companywide growth priorities. Oversee Forecasting and Budgets Own forecasting, budgeting, and performance reporting for sales and partnerships, ensuring financial accountability and strategic accuracy. Champion CRM Best Practices Drive Salesforce adoption and data integrity through hands-on leadership, process discipline, and best practice sharing. Drive Revenue Across Key Merchant Verticals Target new merchant acquisition in SMB sectors including Waste Management, Legal, Removals, Property, Trades and more via both direct outreach and partner channels. Build & Optimise the Sales Lifecycle Own the end-to-end sales process from lead generation to deal close, applying proven methodologies (MEDDPICC preferred) to maintain pipeline health and conversion. Scale Demand Generation Oversee internal and partner-led top-of-funnel activity, ensuring demand gen is optimised, measured, and aligned with pipeline goals. Develop Scalable Partner & Affiliate Programmes Launch and grow effective technology and affiliate partnerships; sourcing, contracting, and integrating with partners to unlock new revenue streams and customer value. Align Commercial Strategy Cross-Functionally Work together with Marketing, Product, Client Success, Legal and Finance to ensure commercial execution is aligned, compliant, and impactful maximising field events, collateral, and strategic positioning. Key Skills/Experience: At least 7 years of leadership experience in sales & partnership roles within the fintech and/or payment processing industry. Proven ability to lead direct sales teams in a high-growth environment, particularly in closing large, complex deals within the payments ecosystem. Proven ability to lead partnership sales and partnership management teams in a high-growth environment, particularly in closing large, complex ISV deals within the payments ecosystem. Demonstrated success in developing and executing effective sales strategies and tactics. Strong knowledge of payment solutions, merchant services, and the evolving landscape of digital payments. Adept at influencing stakeholders at all levels, both internally and externally, to gain buy-in and support for sales initiatives. Strong analytical skills with the ability to interpret sales data and market trends. Outstanding interpersonal and communication skills with a penchant for negotiation. Empathetic leader, skilled in delivering results through others with humility. A results-driven mindset with a passion for driving growth and achieving targets. Willingness to travel as necessary to meet clients and partners. Why join Blink Payment? Come on board a fast growing privately owned business 26 Days Annual Leave + Bank Holidays An additional day of annual leave for your Birthday Early finish on a Friday at 3:30PM Private Health Insurance (Vitality) Access to Perkbox - our flexible benefits portal Matched pension contributions up to 6% Enhanced maternity/paternity leave Frequent company social events + quarterly company off-sites Learning & Development Opportunities
Customer success manager Hybrid role to be based in our London or Edinburgh office. About us Seccl is the Octopus-owned embedded investment platform that's on a mission to helping more people to invest - and invest well. We're B-Corp certified with an amazing product-market fit, impressive early traction and the potential to transform an outdated industry, for the better. We've been growing fast and will scale even faster over the next few years. We're also proud to be part of Octopus, the £multi billion group that's on a mission to breathe new life into broken industries, through companies like Octopus Energy, Octopus Investments and Octopus Money. Check out the Seccl website for the latest on our products and our mission to shape the future of investments. The role Make complex problems disappear! At Seccl, we're on a mission to allow anyone to invest, and invest well and be looked after along the way. As we grow, we're looking for a customer success manager who thrives on untangling problems, building strong relationships, and making things happen. You'll act as the go-to escalation point for our customers - helping solve complex issues, drive delivery excellence and keep everyone pulling in the same direction. If you're calm under pressure, great with data and even better with people, we'd love to hear from you. On a typical day you will Own escalations - you'll be the steady hand when things get tricky, leading communications and coordinating resolution across product, engineering and ops teams Champion collaboration - act as the link between internal teams and our customer firms, ensuring we're aligned and solving the right problems Build strong relationships - get to know the operational teams at our customer firms inside-out, becoming a trusted advisor and their voice inside Seccl Deliver the customer success framework - lead regular check-ins, training sessions and workshops that keep our customers empowered and informed Drive delivery improvements - spot friction, suggest smarter ways of working, and help us deliver faster and better Use data to add value - monitor customer health through data and feedback, identify risks early, and use insights to guide improvements This role's for you if You have solid knowledge of fintech or adviser platforms and understand how Seccl fits in the bigger picture You're confident managing escalations and complex queries, even when information is patchy You love working across functions and keeping lots of moving parts aligned You're data-savvy - able to turn tickets and trends into meaningful insights You communicate clearly, calmly and confidently - whether you're with a client or presenting internally You're curious, collaborative, and always looking to make things better This role isn't for you if. You rely on a lot of top-down direction. Here, you'll have a lot of freedom and ownership of your role, and you'll be expected to shape your own progression You're not comfortable working in a fast-paced environment. Our speed and scalability are what set us apart; you need to be able to act quickly and think on your feet You struggle to follow through on ideas. We value people who do what they say they will. If you care about something, you have the freedom here to make it happen You don't like change. You'll get on great here if you relish the ambiguity of rapid growth and are willing to embrace uncertainty What's in it for you We offer a generous mix of benefits for the things that really matter to our people, including: A salary between £50,000 and £60,000 - dependant on experience + reviewed annually 27 days holiday + bank holidays (some can be flexible) + day off on your birthday + three days (full time) per year for Dependant leave Two volunteering days per year Length of service award - one month paid sabbatical at eight years 6% employer pension contribution, and life assurance Private medical insurance with AXA Health Enhanced Parental leave MacBook and up to £500 home office set up budget £750 per person learning budget Option to work abroad for up to six weeks a year Health and wellbeing initiatives including free therapy via Wellness Cloud, mental health support via Headspace Strong financial wellbeing focus including access to Octopus Money , Octopus Share Incentive Plan and will writing offering via Octopus Legacy Perkbox - Flexi-points giving you a range of discounts and perks including free weekly coffee, gym and retail discounts Access to initiatives like Cycle to Work and Octopus Electric Vehicle Leasing Our culture We're proud to put people first, creating a culture where we truly listen to what matters most to them. Our transparent and inclusive environment encourages diversity of thought, challenge and experimentation. Check out our Glassdoor page for the latest reviews or our LinkedIn for company updates and insights from the team. Interview process Interviewing is a two-way thing, and we want you to have the time and opportunity to get to know us, as much as we are getting to know you. Our interviews are conversational, so come with questions and be curious. We'll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don't miss out and you should expect to hear back from us within one to two weeks of applying. Our aim is to build a diverse and inclusive company of awesome people, with unique skills, passions and experiences. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If this sounds like your kind of thing, we encourage you to apply even if you don't tick every box. We'd love to hear from you!
Aug 14, 2025
Full time
Customer success manager Hybrid role to be based in our London or Edinburgh office. About us Seccl is the Octopus-owned embedded investment platform that's on a mission to helping more people to invest - and invest well. We're B-Corp certified with an amazing product-market fit, impressive early traction and the potential to transform an outdated industry, for the better. We've been growing fast and will scale even faster over the next few years. We're also proud to be part of Octopus, the £multi billion group that's on a mission to breathe new life into broken industries, through companies like Octopus Energy, Octopus Investments and Octopus Money. Check out the Seccl website for the latest on our products and our mission to shape the future of investments. The role Make complex problems disappear! At Seccl, we're on a mission to allow anyone to invest, and invest well and be looked after along the way. As we grow, we're looking for a customer success manager who thrives on untangling problems, building strong relationships, and making things happen. You'll act as the go-to escalation point for our customers - helping solve complex issues, drive delivery excellence and keep everyone pulling in the same direction. If you're calm under pressure, great with data and even better with people, we'd love to hear from you. On a typical day you will Own escalations - you'll be the steady hand when things get tricky, leading communications and coordinating resolution across product, engineering and ops teams Champion collaboration - act as the link between internal teams and our customer firms, ensuring we're aligned and solving the right problems Build strong relationships - get to know the operational teams at our customer firms inside-out, becoming a trusted advisor and their voice inside Seccl Deliver the customer success framework - lead regular check-ins, training sessions and workshops that keep our customers empowered and informed Drive delivery improvements - spot friction, suggest smarter ways of working, and help us deliver faster and better Use data to add value - monitor customer health through data and feedback, identify risks early, and use insights to guide improvements This role's for you if You have solid knowledge of fintech or adviser platforms and understand how Seccl fits in the bigger picture You're confident managing escalations and complex queries, even when information is patchy You love working across functions and keeping lots of moving parts aligned You're data-savvy - able to turn tickets and trends into meaningful insights You communicate clearly, calmly and confidently - whether you're with a client or presenting internally You're curious, collaborative, and always looking to make things better This role isn't for you if. You rely on a lot of top-down direction. Here, you'll have a lot of freedom and ownership of your role, and you'll be expected to shape your own progression You're not comfortable working in a fast-paced environment. Our speed and scalability are what set us apart; you need to be able to act quickly and think on your feet You struggle to follow through on ideas. We value people who do what they say they will. If you care about something, you have the freedom here to make it happen You don't like change. You'll get on great here if you relish the ambiguity of rapid growth and are willing to embrace uncertainty What's in it for you We offer a generous mix of benefits for the things that really matter to our people, including: A salary between £50,000 and £60,000 - dependant on experience + reviewed annually 27 days holiday + bank holidays (some can be flexible) + day off on your birthday + three days (full time) per year for Dependant leave Two volunteering days per year Length of service award - one month paid sabbatical at eight years 6% employer pension contribution, and life assurance Private medical insurance with AXA Health Enhanced Parental leave MacBook and up to £500 home office set up budget £750 per person learning budget Option to work abroad for up to six weeks a year Health and wellbeing initiatives including free therapy via Wellness Cloud, mental health support via Headspace Strong financial wellbeing focus including access to Octopus Money , Octopus Share Incentive Plan and will writing offering via Octopus Legacy Perkbox - Flexi-points giving you a range of discounts and perks including free weekly coffee, gym and retail discounts Access to initiatives like Cycle to Work and Octopus Electric Vehicle Leasing Our culture We're proud to put people first, creating a culture where we truly listen to what matters most to them. Our transparent and inclusive environment encourages diversity of thought, challenge and experimentation. Check out our Glassdoor page for the latest reviews or our LinkedIn for company updates and insights from the team. Interview process Interviewing is a two-way thing, and we want you to have the time and opportunity to get to know us, as much as we are getting to know you. Our interviews are conversational, so come with questions and be curious. We'll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don't miss out and you should expect to hear back from us within one to two weeks of applying. Our aim is to build a diverse and inclusive company of awesome people, with unique skills, passions and experiences. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If this sounds like your kind of thing, we encourage you to apply even if you don't tick every box. We'd love to hear from you!
Managing Consultant - Safety page is loaded Managing Consultant - Safety Apply locations London Manchester Cheltenham time type Full time posted on Posted 4 Days Ago job requisition id R9614 Position Title: Managing Consultant - Safety Job Type: Permanent Location: London (Hybrid) Role Purpose: Adelard, part of NCC Group, is looking for consultants to join our team. We exist to provide independent and technically sound advice on how to engineer and assure the trustworthiness of computer-based systems. We are an influential product and services business working in the nuclear, medical, defence, finance, air traffic control and rail sectors and in critical infrastructure protection. Our team supports the delivery of several critical projects. Our key clients include large multinationals as well as government agencies and other leading national and international infrastructure providers. Summary: The role will include work and exposure across the following areas: • Software, HDL and system analysis & modelling: We analyse and model software-based and FPGA-based systems using various techniques. The analysis may be based on design documentation as well as on the source code. We apply modern analysis techniques to real world software systems. The techniques include formal methods, model checking, dynamic analysis, static analysis (control and data flow, semantic analysis, integrity and concurrency analysis) as well as statistical analysis of field data and a variety of testing techniques. The work involves both the engineering of tools as well as their application. • Safety and security assessment: We contribute to the assurance of our clients' projects by assisting with hazard analysis, assessing safety-critical systems and devices, providing independent advice, and reviewing a wide range of safety, assurance, and security cases. We assess the behaviour of some of the interesting and important computer-based systems in operation today. • Standards and regulations: We harness our expertise in technology and safety-critical domains to write and inform standards and regulations, as well as help our clients understand and demonstrate compliance with a variety of international standards. • Research: We research ways of building safety and assurance cases that are valid and believable, using techniques from graphical languages to logic. We are also at the leading edge of research in software analysis techniques, and we put our research into practice. • Software development: We have a market leading safety case product ASCE that will continue to evolve and our analysis and research involves the building of bespoke tools, plug-ins and models. What we are looking for in you: Team membersshould have a degree in a relevant subject (computer science, mathematics, physics etc.), and or have significant working experience/strong background in computer science or software engineering, like code and computers and understand how they work. You should be able to interpret, write and present technical material clearly. You must be capable of weighing diverse opinions, providing advice that is firmly based on an understanding of policy and precedent, and when appropriate, defend that advice constructively. Emotional intelligence is important, and the role requires high levels of experience and confidence with working with a variety of project stakeholders. The nature of our work is exciting, and we are connected by the focus on bringing value - this means we need to work with pragmatism and be able to pivot between high- and low-level detail to reach outcomes that matter. You would be used to working in and managing a variety of projects at any one time, as our projects tend to scale many capabilities at once - but working as a team with a variety of deep expertise is designed to be enriching. It is useful if you have or be qualified to obtain UK security clearance and have a safety or security background, although we will provide suitable training in-house for anyone with technical aptitude. The position will involve travel from time to time within the UK, and in some cases to Europe and the US. Behaviours: Focusing on Clients and Customers. Working as one NCC. Always Learning. Being Inclusive and respectful. Delivering brilliantly. Why NCC Group? At NCC Group, our mission is to create a more secure digital future. That mission underpins everything we do, from our work with our incredible clients to groundbreaking research shaping our industry. Our teams' partner with clients across a multitude of industries, delving into, securing new products, and emerging technologies, as well as solving complex security problems. As global leaders in cyber and escrow, NCC Group is a people-powered business seeking the next group of brilliant minds to join our ranks. Our colleagues are our greatest asset, and NCC Group is committed to providing an inclusive and supportive work environment that fosters creativity, collaboration, authenticity, and accountability. We want colleagues to put down roots at NCC Group, and we offer a comprehensive benefits package, as well as opportunities for learning and development and career growth. We believe our people are at their brilliant best when they feel bolstered in all aspects of their well-being, and we offer wellness programs and flexible working arrangements to provide that vital support. What do we offer in return? We have a high-performance culture which is balanced evenly with world-class well-being initiatives and benefits; Flexible working Financial & Investment Pension Life Assurance Share Save Scheme Maternity & Paternity leave Community & Volunteering Programmes Green Car Scheme Cycle Scheme Healthcare ️ Office Lifestyle Employee Referral Program Lifestyle & Wellness Learning & Development Diversity & Inclusion So, what's next? If this sounds like the right opportunity for you, then we would love to hear from you! Click on apply to this job to send us your CV and cover letter and the relevant member of our global talent team will be in touch with you. Alternatively send your details to . About your application We review every application received and will get in touch if your skills and experience match what we're looking for. If you don't hear back from us within 10 days, please don't be too disappointed - we may keep your CV on our database for any future vacancies and we would encourage you to keep an eye on our career opportunities as there may be other suitable roles. If you do not want us to retain your details, please email . All personal data is held in accordance with the NCC Group Privacy Policy ( candidate-privacy-notice-261023.pdf () ). We are committed to diversity and flexibility in the workplace. If you require any reasonable adjustments to support you during the application process, please tell us at any stage. Please note that this role involves mandatory pre-employment background checks due to the nature of the work NCC Group does. To apply, you must be willing and able to undergo the vetting process. This role being advertised will be subject to BS7858 screening as a mandatory requirement. About Us The NCC Group family has over 2,200 members located all around the world, providing a trusted advisory service to 15,000 customers. Born in the UK, we have now have offices in North America, Canada, Europe, Asia- Pacific and United Arab Emirates. We are passionate about helping our customers to protect their brand, value and reputation against the ever-evolving threat landscape. We fuel that passion with investment in our people and our business. Our values and code of ethics are at the heart of how we operate - we work together, we are brilliantly creative and we embrace difference. We treat everyone and everything with equal respect. We want to create an environment where all colleagues feel psychologically, emotionally and physically safe to be authentic, sharing their personal experiences to represent the diversity of the world they live in, and have equal opportunity to achieve their best.
Aug 14, 2025
Full time
Managing Consultant - Safety page is loaded Managing Consultant - Safety Apply locations London Manchester Cheltenham time type Full time posted on Posted 4 Days Ago job requisition id R9614 Position Title: Managing Consultant - Safety Job Type: Permanent Location: London (Hybrid) Role Purpose: Adelard, part of NCC Group, is looking for consultants to join our team. We exist to provide independent and technically sound advice on how to engineer and assure the trustworthiness of computer-based systems. We are an influential product and services business working in the nuclear, medical, defence, finance, air traffic control and rail sectors and in critical infrastructure protection. Our team supports the delivery of several critical projects. Our key clients include large multinationals as well as government agencies and other leading national and international infrastructure providers. Summary: The role will include work and exposure across the following areas: • Software, HDL and system analysis & modelling: We analyse and model software-based and FPGA-based systems using various techniques. The analysis may be based on design documentation as well as on the source code. We apply modern analysis techniques to real world software systems. The techniques include formal methods, model checking, dynamic analysis, static analysis (control and data flow, semantic analysis, integrity and concurrency analysis) as well as statistical analysis of field data and a variety of testing techniques. The work involves both the engineering of tools as well as their application. • Safety and security assessment: We contribute to the assurance of our clients' projects by assisting with hazard analysis, assessing safety-critical systems and devices, providing independent advice, and reviewing a wide range of safety, assurance, and security cases. We assess the behaviour of some of the interesting and important computer-based systems in operation today. • Standards and regulations: We harness our expertise in technology and safety-critical domains to write and inform standards and regulations, as well as help our clients understand and demonstrate compliance with a variety of international standards. • Research: We research ways of building safety and assurance cases that are valid and believable, using techniques from graphical languages to logic. We are also at the leading edge of research in software analysis techniques, and we put our research into practice. • Software development: We have a market leading safety case product ASCE that will continue to evolve and our analysis and research involves the building of bespoke tools, plug-ins and models. What we are looking for in you: Team membersshould have a degree in a relevant subject (computer science, mathematics, physics etc.), and or have significant working experience/strong background in computer science or software engineering, like code and computers and understand how they work. You should be able to interpret, write and present technical material clearly. You must be capable of weighing diverse opinions, providing advice that is firmly based on an understanding of policy and precedent, and when appropriate, defend that advice constructively. Emotional intelligence is important, and the role requires high levels of experience and confidence with working with a variety of project stakeholders. The nature of our work is exciting, and we are connected by the focus on bringing value - this means we need to work with pragmatism and be able to pivot between high- and low-level detail to reach outcomes that matter. You would be used to working in and managing a variety of projects at any one time, as our projects tend to scale many capabilities at once - but working as a team with a variety of deep expertise is designed to be enriching. It is useful if you have or be qualified to obtain UK security clearance and have a safety or security background, although we will provide suitable training in-house for anyone with technical aptitude. The position will involve travel from time to time within the UK, and in some cases to Europe and the US. Behaviours: Focusing on Clients and Customers. Working as one NCC. Always Learning. Being Inclusive and respectful. Delivering brilliantly. Why NCC Group? At NCC Group, our mission is to create a more secure digital future. That mission underpins everything we do, from our work with our incredible clients to groundbreaking research shaping our industry. Our teams' partner with clients across a multitude of industries, delving into, securing new products, and emerging technologies, as well as solving complex security problems. As global leaders in cyber and escrow, NCC Group is a people-powered business seeking the next group of brilliant minds to join our ranks. Our colleagues are our greatest asset, and NCC Group is committed to providing an inclusive and supportive work environment that fosters creativity, collaboration, authenticity, and accountability. We want colleagues to put down roots at NCC Group, and we offer a comprehensive benefits package, as well as opportunities for learning and development and career growth. We believe our people are at their brilliant best when they feel bolstered in all aspects of their well-being, and we offer wellness programs and flexible working arrangements to provide that vital support. What do we offer in return? We have a high-performance culture which is balanced evenly with world-class well-being initiatives and benefits; Flexible working Financial & Investment Pension Life Assurance Share Save Scheme Maternity & Paternity leave Community & Volunteering Programmes Green Car Scheme Cycle Scheme Healthcare ️ Office Lifestyle Employee Referral Program Lifestyle & Wellness Learning & Development Diversity & Inclusion So, what's next? If this sounds like the right opportunity for you, then we would love to hear from you! Click on apply to this job to send us your CV and cover letter and the relevant member of our global talent team will be in touch with you. Alternatively send your details to . About your application We review every application received and will get in touch if your skills and experience match what we're looking for. If you don't hear back from us within 10 days, please don't be too disappointed - we may keep your CV on our database for any future vacancies and we would encourage you to keep an eye on our career opportunities as there may be other suitable roles. If you do not want us to retain your details, please email . All personal data is held in accordance with the NCC Group Privacy Policy ( candidate-privacy-notice-261023.pdf () ). We are committed to diversity and flexibility in the workplace. If you require any reasonable adjustments to support you during the application process, please tell us at any stage. Please note that this role involves mandatory pre-employment background checks due to the nature of the work NCC Group does. To apply, you must be willing and able to undergo the vetting process. This role being advertised will be subject to BS7858 screening as a mandatory requirement. About Us The NCC Group family has over 2,200 members located all around the world, providing a trusted advisory service to 15,000 customers. Born in the UK, we have now have offices in North America, Canada, Europe, Asia- Pacific and United Arab Emirates. We are passionate about helping our customers to protect their brand, value and reputation against the ever-evolving threat landscape. We fuel that passion with investment in our people and our business. Our values and code of ethics are at the heart of how we operate - we work together, we are brilliantly creative and we embrace difference. We treat everyone and everything with equal respect. We want to create an environment where all colleagues feel psychologically, emotionally and physically safe to be authentic, sharing their personal experiences to represent the diversity of the world they live in, and have equal opportunity to achieve their best.
About Us YouLend is the preferred global embedded financing platform for many of the world's leading e-commerce sites, tech companies and payment services providers such as Amazon, eBay, Shopify, Mollie, Dojo, Paysafe, Just Eat Takeaway and Takepayments. Our software platform and APIs enable our partners to offer flexible financing products, in their desired branding, to their merchant base. With YouLend's AI-driven credit risk assessment solutions, more merchants and SMEs than ever can receive fast, flexible and affordable funding. We operate in 9+ geographies across the UK, EU and the US. As a UK-licensed Payment Institution (PI) and in the final stages of securing EU PI authorization, we are committed to ensuring a best-in-class regulatory compliance framework that supports our growth while meeting evolving regulatory expectations. We believe that the future of financial services will be delivered by customer-oriented tech companies that embed financing in their customer journeys, and we are building the solutions that will power that future. The Role: The Regulatory Compliance Manager will be a key figure in ensuring YouLend maintains a robust regulatory compliance framework. Reporting directly to the Head of Regulatory Compliance this role will focus on enhancing compliance processes, monitoring regulatory risks, and ensuring adherence to FCA, EU, and global standards as we pursue additional regulatory authorisations. This role offers an exciting opportunity for an experienced compliance professional to play a pivotal role in helping to shape our regulatory compliance framework and support YouLend with future expansion plans. Regulatory Compliance Framework - Contribute to the maturity of the regulatory compliance strategy and framework, ensuring there is a consistent and scalable approach to 'compliance' across training, policies, KRIs, testing, reporting. Compliance Monitoring - Support with the enhancement of the design and implementation of YouLend's Compliance Monitoring and Testing Programme including tracking and monitoring progress against the annual monitoring program and adapting it to the changing regulatory and business environment. Governance and Management Reporting - Raising the standards of management reporting and governance, assisting the Head of Regulatory Compliance with preparing updates to YouLend's Senior Management Team where necessary and embedding a governance framework that facilitates this. Horizon scanning - Through the identification, assessment, and ongoing monitoring of current and future regulatory risks, including gap analysis of new regulatory initiatives and guidance from the Youlend's regulators Advisory - Act as a trusted advisor to the business, providing guidance on regulatory topics and helping the business navigate complex compliance landscapes in the UK, EU, US and other jurisdictions. Regulatory Engagement - Support the Head of Regulatory Compliance with managing regulatory engagement, tracking and handling queries, audits, and ongoing communications with YouLend's Regulators. Regulatory Reporting - Lead regulatory reporting processes to ensure timely and accurate submissions to the FCA and other relevant authorities. Enterprise Risk Management - Support with the uplift of YouLend's Enterprise Risk Framework, working with risk owners across the business to develop and mature the identification, assessment and management of YouLend's enterprise risks. Essential Qualifications and Experience : 3- 5 years' experience in a regulatory compliance role, ideally within a payment institution, electronic money institution or a similar regulated entity. Strong analytical skills with the ability to identify and solve complex business problems Demonstrable experience of supporting the implementation of compliance frameworks, particularly for FCA-regulated entities. Experience leading regulatory reporting processes. Familiarity with EU regulatory regimes and experience supporting applications for new regulatory authorizations is a strong plus. Experience working in B2B financing or corporate lending is desirable. Experience applying statistical techniques and analytical methods to extract insights from data. Skills : Strong knowledge of FCA regulatory requirements, including the FCA Handbook and Payment Services Regulations (PSRs). Proven ability to assess and manage regulatory risks, with experience in conducting thematic reviews and compliance monitoring. Expertise in key compliance themes such as governance, complaints handling, safeguarding, product governance and outsourcing, and in depth understanding of risk mitigation frameworks. Exceptional analytical skills, including conducting gap analyses to address new regulatory initiatives and guidance. Strong written and verbal communication skills, with experience preparing high-quality reviews, assessments, and reports for senior stakeholders and regulators. Why join YouLend? Award-Winning Workplace: YouLend has been recognised as one of the "Best Places to Work 2024 and 2025" by the Sunday Times for being a supportive, diverse, and rewarding workplace. Award-Winning Fintech: YouLend has been recognised as a "Top 250 Fintech Worldwide" company by CNBC. We offer comprehensive benefits package that includes: Stock Options Private Medical insurance via Vitality and Bupa Dental EAP with Health Assured Enhanced Maternity and Paternity Leave Modern and sophisticated office space in Central London Free Gym in office building in Holborn Subsidised Lunch via Feedr Deliveroo Allowance if working late in office Monthly in office Masseuse Team and Company Socials Football Power League At YouLend, we champion diversity and embrace equal opportunity employment practices. Our hiring, transfer, and promotion decisions are exclusively based on qualifications, merit, and business requirements, free from any discrimination based on race, gender, age, disability, religion, nationality, or any other protected basis under applicable law.
Aug 14, 2025
Full time
About Us YouLend is the preferred global embedded financing platform for many of the world's leading e-commerce sites, tech companies and payment services providers such as Amazon, eBay, Shopify, Mollie, Dojo, Paysafe, Just Eat Takeaway and Takepayments. Our software platform and APIs enable our partners to offer flexible financing products, in their desired branding, to their merchant base. With YouLend's AI-driven credit risk assessment solutions, more merchants and SMEs than ever can receive fast, flexible and affordable funding. We operate in 9+ geographies across the UK, EU and the US. As a UK-licensed Payment Institution (PI) and in the final stages of securing EU PI authorization, we are committed to ensuring a best-in-class regulatory compliance framework that supports our growth while meeting evolving regulatory expectations. We believe that the future of financial services will be delivered by customer-oriented tech companies that embed financing in their customer journeys, and we are building the solutions that will power that future. The Role: The Regulatory Compliance Manager will be a key figure in ensuring YouLend maintains a robust regulatory compliance framework. Reporting directly to the Head of Regulatory Compliance this role will focus on enhancing compliance processes, monitoring regulatory risks, and ensuring adherence to FCA, EU, and global standards as we pursue additional regulatory authorisations. This role offers an exciting opportunity for an experienced compliance professional to play a pivotal role in helping to shape our regulatory compliance framework and support YouLend with future expansion plans. Regulatory Compliance Framework - Contribute to the maturity of the regulatory compliance strategy and framework, ensuring there is a consistent and scalable approach to 'compliance' across training, policies, KRIs, testing, reporting. Compliance Monitoring - Support with the enhancement of the design and implementation of YouLend's Compliance Monitoring and Testing Programme including tracking and monitoring progress against the annual monitoring program and adapting it to the changing regulatory and business environment. Governance and Management Reporting - Raising the standards of management reporting and governance, assisting the Head of Regulatory Compliance with preparing updates to YouLend's Senior Management Team where necessary and embedding a governance framework that facilitates this. Horizon scanning - Through the identification, assessment, and ongoing monitoring of current and future regulatory risks, including gap analysis of new regulatory initiatives and guidance from the Youlend's regulators Advisory - Act as a trusted advisor to the business, providing guidance on regulatory topics and helping the business navigate complex compliance landscapes in the UK, EU, US and other jurisdictions. Regulatory Engagement - Support the Head of Regulatory Compliance with managing regulatory engagement, tracking and handling queries, audits, and ongoing communications with YouLend's Regulators. Regulatory Reporting - Lead regulatory reporting processes to ensure timely and accurate submissions to the FCA and other relevant authorities. Enterprise Risk Management - Support with the uplift of YouLend's Enterprise Risk Framework, working with risk owners across the business to develop and mature the identification, assessment and management of YouLend's enterprise risks. Essential Qualifications and Experience : 3- 5 years' experience in a regulatory compliance role, ideally within a payment institution, electronic money institution or a similar regulated entity. Strong analytical skills with the ability to identify and solve complex business problems Demonstrable experience of supporting the implementation of compliance frameworks, particularly for FCA-regulated entities. Experience leading regulatory reporting processes. Familiarity with EU regulatory regimes and experience supporting applications for new regulatory authorizations is a strong plus. Experience working in B2B financing or corporate lending is desirable. Experience applying statistical techniques and analytical methods to extract insights from data. Skills : Strong knowledge of FCA regulatory requirements, including the FCA Handbook and Payment Services Regulations (PSRs). Proven ability to assess and manage regulatory risks, with experience in conducting thematic reviews and compliance monitoring. Expertise in key compliance themes such as governance, complaints handling, safeguarding, product governance and outsourcing, and in depth understanding of risk mitigation frameworks. Exceptional analytical skills, including conducting gap analyses to address new regulatory initiatives and guidance. Strong written and verbal communication skills, with experience preparing high-quality reviews, assessments, and reports for senior stakeholders and regulators. Why join YouLend? Award-Winning Workplace: YouLend has been recognised as one of the "Best Places to Work 2024 and 2025" by the Sunday Times for being a supportive, diverse, and rewarding workplace. Award-Winning Fintech: YouLend has been recognised as a "Top 250 Fintech Worldwide" company by CNBC. We offer comprehensive benefits package that includes: Stock Options Private Medical insurance via Vitality and Bupa Dental EAP with Health Assured Enhanced Maternity and Paternity Leave Modern and sophisticated office space in Central London Free Gym in office building in Holborn Subsidised Lunch via Feedr Deliveroo Allowance if working late in office Monthly in office Masseuse Team and Company Socials Football Power League At YouLend, we champion diversity and embrace equal opportunity employment practices. Our hiring, transfer, and promotion decisions are exclusively based on qualifications, merit, and business requirements, free from any discrimination based on race, gender, age, disability, religion, nationality, or any other protected basis under applicable law.
Account Exec / Customer Success Manager - Finance Aviation Sector Job Sector BI / SaaS / Research / IT Contract Type Permanent Location London (3 days a week) + Working from home Up to £40k basic (neg) + bens Job Reference MediaIQ-AviaFi1203 Do you have 18+ months customer success experience for a business intelligence platform? Do you have experience of upselling and rebooking subscriptions clients? Want to work for a dynamic and growing business intel and events business? Like the idea of onboarding, training and retaining finance sector clients? If yes, please read on The Company The company delivers data-driven insights, analytics, advisory services and events for the aviation finance community. They bring together the talent and experience of some of the industry's leading players to provide a fresh perspective on how to make money through the aviation cycle. They provide an excellent working culture, good benefits and on-going training and development. The Role of Account Exec / Customer Success Manager As a Account Exec / Customer Success Manager you'll play a pivotal role in ensuring that your clients receive exceptional service and achieve maximum value from the data and intelligence platform and their sponsored events. You will be dedicated to understanding customer needs and fostering strong relationships to drive satisfaction, retention, and growth. You will: Manage the overall relationship with assigned customers including onboarding, retention, identifying revenue expansion opportunities Engage with leadership to build out a successful customer journey Build relationships with customers to maintain a positive customer experience Call customers to discuss current product usage and to identify opportunities to cross-sell and upsell Requirements for this Account Exec / Customer Success Manager role 1-3 years' experience in customer success or account management (within the business intelligence space) Experience of rebooking and upselling existing clients Detail oriented and analytical Energetic, Confident, Creative and Ambitious Strong communication and presentation skills (both written and verbal) Pro-Active, Organised, Team player If you fulfil the above requirements are interested in the role, please apply.
Aug 14, 2025
Full time
Account Exec / Customer Success Manager - Finance Aviation Sector Job Sector BI / SaaS / Research / IT Contract Type Permanent Location London (3 days a week) + Working from home Up to £40k basic (neg) + bens Job Reference MediaIQ-AviaFi1203 Do you have 18+ months customer success experience for a business intelligence platform? Do you have experience of upselling and rebooking subscriptions clients? Want to work for a dynamic and growing business intel and events business? Like the idea of onboarding, training and retaining finance sector clients? If yes, please read on The Company The company delivers data-driven insights, analytics, advisory services and events for the aviation finance community. They bring together the talent and experience of some of the industry's leading players to provide a fresh perspective on how to make money through the aviation cycle. They provide an excellent working culture, good benefits and on-going training and development. The Role of Account Exec / Customer Success Manager As a Account Exec / Customer Success Manager you'll play a pivotal role in ensuring that your clients receive exceptional service and achieve maximum value from the data and intelligence platform and their sponsored events. You will be dedicated to understanding customer needs and fostering strong relationships to drive satisfaction, retention, and growth. You will: Manage the overall relationship with assigned customers including onboarding, retention, identifying revenue expansion opportunities Engage with leadership to build out a successful customer journey Build relationships with customers to maintain a positive customer experience Call customers to discuss current product usage and to identify opportunities to cross-sell and upsell Requirements for this Account Exec / Customer Success Manager role 1-3 years' experience in customer success or account management (within the business intelligence space) Experience of rebooking and upselling existing clients Detail oriented and analytical Energetic, Confident, Creative and Ambitious Strong communication and presentation skills (both written and verbal) Pro-Active, Organised, Team player If you fulfil the above requirements are interested in the role, please apply.
For a quarter of a century, the Jellycat family have brought joy, wonder and playful fun to people of all ages, in every part of the world. Utterly original and in a class of their own, they are currently among the most loved and collected toys of their kind. How has this gentle tribe endeared themselves to so many? Perhaps it is their whimsical expressions. Or the deliciously soft fabrics. Or the beautiful way in which they sit in your hand. Whatever it is, there is something magical and unmistakeable about each one of them. Creating original and innovative luxury soft toys, Jellycat combines luxurious fabrics with quirky and cute designs and sells its products online and via stockists throughout the UK, the US, Europe and the rest of the world. This role is part of the Direct-To-Consumer (DTC) Customer Service Team and is responsible for the UK and ROW (rest of world - excluding France and Germany) customer care functions, covering website orders, queries, and escalations. Operating at a supervisory level, this position leads a team of nine advisors and manages customer interactions via email, phone, and live chat. The role is key to maintaining service excellence, optimising daily operations, and improving customer satisfaction metrics (e.g., CSAT, Trustpilot) for the Uk and ROW market. It also supports strategic objectives for DTC growth by contributing to process development, team culture, and service enhancements to support Jellycat's expanding global fan base. You'll be; Supervising the UK and ROW DTC Customer Care team, ensuring smooth day-to-day operations and acting as an escalation point for complex queries or complaints. Leading the team in managing inbound customer contacts in English across phone, email, and live chat. Monitoring and reporting on KPIs, including first response time, resolution time, and customer satisfaction scores. Conducting regular 1:1s, performance reviews, and coaching sessions to support agent development and maintain high standards. Liaising with couriers to track shipments, resolve delivery issues, and escalate unresolved matters. Managing order changes, cancellations, and amendments directly within the order management system. Collaborating with internal departments, including Operations, Warehouse, and Logistics, to resolve fulfilment challenges. Analysing feedback from Trustpilot, CSAT, and customer reviews to identify themes and inform service improvements. Contributing to the development and implementation of policies, process enhancements, and team guidelines in partnership with the Customer Service Manager. Supporting hiring, onboarding, and training of new advisors, with a focus on maintaining Jellycat's service values and brand tone. Assisting with content maintenance for Help Centre and FAQs. Stepping in during peak periods to assist with customer service queries to ensure coverage and SLA adherence. Representing the UK and ROW customer voice in cross-functional discussions, helping align service delivery with Jellycat's evolving brand experience. You'll have; Proven experience leading or supervising a customer service team, ideally within a DTC e-commerce or retail environment. A strong understanding of UK and ROW customer needs, with a focus on UK. Experience with CRM systems such as Zendesk and working within SLA-driven environments. Strong communication, coaching, and conflict resolution abilities. Proficiency in Microsoft Office tools (Excel, Word, Outlook, Teams). Excellent organisational and multitasking abilities with a high attention to detail. A calm and solution-focused mindset under pressure, with a positive and empathetic approach to customer interactions. A proactive mindset with the ability to spot trends and suggest improvements. A collaborative, with a commitment to team wellbeing and performance. Ideally have familiarity with BigCommerce or similar e-commerce platforms. Experience with reporting tools and interpreting customer data to improve processes.
Aug 14, 2025
Full time
For a quarter of a century, the Jellycat family have brought joy, wonder and playful fun to people of all ages, in every part of the world. Utterly original and in a class of their own, they are currently among the most loved and collected toys of their kind. How has this gentle tribe endeared themselves to so many? Perhaps it is their whimsical expressions. Or the deliciously soft fabrics. Or the beautiful way in which they sit in your hand. Whatever it is, there is something magical and unmistakeable about each one of them. Creating original and innovative luxury soft toys, Jellycat combines luxurious fabrics with quirky and cute designs and sells its products online and via stockists throughout the UK, the US, Europe and the rest of the world. This role is part of the Direct-To-Consumer (DTC) Customer Service Team and is responsible for the UK and ROW (rest of world - excluding France and Germany) customer care functions, covering website orders, queries, and escalations. Operating at a supervisory level, this position leads a team of nine advisors and manages customer interactions via email, phone, and live chat. The role is key to maintaining service excellence, optimising daily operations, and improving customer satisfaction metrics (e.g., CSAT, Trustpilot) for the Uk and ROW market. It also supports strategic objectives for DTC growth by contributing to process development, team culture, and service enhancements to support Jellycat's expanding global fan base. You'll be; Supervising the UK and ROW DTC Customer Care team, ensuring smooth day-to-day operations and acting as an escalation point for complex queries or complaints. Leading the team in managing inbound customer contacts in English across phone, email, and live chat. Monitoring and reporting on KPIs, including first response time, resolution time, and customer satisfaction scores. Conducting regular 1:1s, performance reviews, and coaching sessions to support agent development and maintain high standards. Liaising with couriers to track shipments, resolve delivery issues, and escalate unresolved matters. Managing order changes, cancellations, and amendments directly within the order management system. Collaborating with internal departments, including Operations, Warehouse, and Logistics, to resolve fulfilment challenges. Analysing feedback from Trustpilot, CSAT, and customer reviews to identify themes and inform service improvements. Contributing to the development and implementation of policies, process enhancements, and team guidelines in partnership with the Customer Service Manager. Supporting hiring, onboarding, and training of new advisors, with a focus on maintaining Jellycat's service values and brand tone. Assisting with content maintenance for Help Centre and FAQs. Stepping in during peak periods to assist with customer service queries to ensure coverage and SLA adherence. Representing the UK and ROW customer voice in cross-functional discussions, helping align service delivery with Jellycat's evolving brand experience. You'll have; Proven experience leading or supervising a customer service team, ideally within a DTC e-commerce or retail environment. A strong understanding of UK and ROW customer needs, with a focus on UK. Experience with CRM systems such as Zendesk and working within SLA-driven environments. Strong communication, coaching, and conflict resolution abilities. Proficiency in Microsoft Office tools (Excel, Word, Outlook, Teams). Excellent organisational and multitasking abilities with a high attention to detail. A calm and solution-focused mindset under pressure, with a positive and empathetic approach to customer interactions. A proactive mindset with the ability to spot trends and suggest improvements. A collaborative, with a commitment to team wellbeing and performance. Ideally have familiarity with BigCommerce or similar e-commerce platforms. Experience with reporting tools and interpreting customer data to improve processes.
Business Development Manager, Demand - Lodging, Ground & Sea page is loaded Business Development Manager, Demand - Lodging, Ground & Sea Apply locations Richmond, England, United Kingdom Spain - Madrid-Cloudwork France - Paris-Monceau Madrid, Spain United Kingdom Remote time type Full time posted on Posted 14 Days Ago job requisition id JR106463 Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel. Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a more connected and seamless ecosystem as we power mobile apps, online travel sites, airline and hotel reservation networks, travel agent terminals, and scores of other solutions. Simply put, we connect people with moments that matter. This is a strategic and global role within Sabre LGS (Lodging, Ground & Sea) organization responsible for generating demand for our portfolio of products which include: hotel, cars, rail, tours / attractions segments and other ancillary products. The lodging segment is a key focus area at Sabre and is one of the six growth areas identified across the company. The role will work closely with our commercial teams to increase sales within EMEA and globally. The role will be customer facing working with senior executives of current and prospective travel agencies and it's success will depend on close collaboration with Sabre's agency sales team. In addition, the successful candidate will lead Business Development in EMEA focused on LGS products (especially Hotels) and will provide strategic direction to achieve the business targets. The ideal candidate will be a strategic thinker and a dynamic leader with proven track record of successfully collaborating in a matrix organization while growing high-performance teams. This role demands a deep understanding of the travel ecosystem and a proven ability to position and sell API-based services to travel agencies, TMCs, and OBTs-enabling seamless integration for both supply and agency partners. An understanding of the technology stacks being used at all touch points including hotel reservation and back-office systems at travel agencies will be preferred. In addition to having responsibility for achieving revenue and booking targets, this role will be responsible for providing input to our Product Strategy team on how to enhance current offerings and prioritizing future roadmap items for the managed travel category. This role will work closely with our EMEA agency customers, agency sales teams, product strategy, supply teams and the onboarding / delivery teams; identifying key pain points and areas of opportunity for Sabre to deliver further value to our customers. We are looking for someone who can amplify the value Sabre provides in the managed travel category, help our clients align their goals with Sabre and establish the demand team as a trusted advisor and strategic partner. Key responsibilities: Able to drive demand across our agency partners in order to deliver / exceed on plan numbers. Work collaboratively with Sabre Agency Sales executives to develop sales strategies to meet and exceed sales targets. Be the customer advocate within Sabre and help drive product requirements, delivery and adoption across demand (agency) partners. Work directly with the delivery and onboarding team to ensure product adoption for new enhancements. Establish yourself as a key leader at Sabre to effectively collaborate across Sales, Product, Technology, HR, Marketing, Finance and Operations teams to ensure that customer needs are appropriately met and prioritized. Develop strategies that can deliver value and growth for our partners with a lens towards how Sabre can become a leading B2B travel platform. Grow and maintain senior level relationships within EMEA and the appropriate counterparts in agencies and API / OTB clients (especially product and strategy) Represent Sabre to our largest Supply and hotel partners in the EMEA region to help shape supply and content strategies across the EMEA region. Understand market dynamics in travel distribution and emerging business models in order to grow our market share and adoption of products. Client Stewardship - work with demand partners and commercial teams in a consultative role identifying trends and providing Sabre solutions to identified challenges. Play a key part in the strategic planning process for LGS. Operationalize annual EMEA goals and objectives from the strategic plan within the supply teams to develop annual objectives and action plans. Qualifications: Strong domain experience preferred in the Hospitality or Ground Transportation industry. Thorough understanding of technology solutions being used in the travel eco system with good knowledge of data flow and parameters important for APIs. 10+ years of relevant experience out of which 5 + years should be in leading projects in technical sales, sales enablement, supply distribution or solution consultants, preferably in travel technology. Ability to work with a large commercial organization in a fast paced, matrix driven global organization. Significant business experience and demonstrated success in achieving business targets. Exceptional communications skills and executive presence Has inherent curiosity, is passionate for the travel industry, and wants to take partnerships to the next level. Has a strategic mindset and solution orientation. Skills: Corporate & Leisure Strategy, Sales Strategy, Business Development, Account Management Technology, Distribution, Travel, Hospitality We will give careful consideration to your application and review your details against the position criteria. You will receive separate notification as your application progresses. Please note that only candidates who meet the minimum criteria for the role will proceed in the selection process.
Aug 14, 2025
Full time
Business Development Manager, Demand - Lodging, Ground & Sea page is loaded Business Development Manager, Demand - Lodging, Ground & Sea Apply locations Richmond, England, United Kingdom Spain - Madrid-Cloudwork France - Paris-Monceau Madrid, Spain United Kingdom Remote time type Full time posted on Posted 14 Days Ago job requisition id JR106463 Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel. Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a more connected and seamless ecosystem as we power mobile apps, online travel sites, airline and hotel reservation networks, travel agent terminals, and scores of other solutions. Simply put, we connect people with moments that matter. This is a strategic and global role within Sabre LGS (Lodging, Ground & Sea) organization responsible for generating demand for our portfolio of products which include: hotel, cars, rail, tours / attractions segments and other ancillary products. The lodging segment is a key focus area at Sabre and is one of the six growth areas identified across the company. The role will work closely with our commercial teams to increase sales within EMEA and globally. The role will be customer facing working with senior executives of current and prospective travel agencies and it's success will depend on close collaboration with Sabre's agency sales team. In addition, the successful candidate will lead Business Development in EMEA focused on LGS products (especially Hotels) and will provide strategic direction to achieve the business targets. The ideal candidate will be a strategic thinker and a dynamic leader with proven track record of successfully collaborating in a matrix organization while growing high-performance teams. This role demands a deep understanding of the travel ecosystem and a proven ability to position and sell API-based services to travel agencies, TMCs, and OBTs-enabling seamless integration for both supply and agency partners. An understanding of the technology stacks being used at all touch points including hotel reservation and back-office systems at travel agencies will be preferred. In addition to having responsibility for achieving revenue and booking targets, this role will be responsible for providing input to our Product Strategy team on how to enhance current offerings and prioritizing future roadmap items for the managed travel category. This role will work closely with our EMEA agency customers, agency sales teams, product strategy, supply teams and the onboarding / delivery teams; identifying key pain points and areas of opportunity for Sabre to deliver further value to our customers. We are looking for someone who can amplify the value Sabre provides in the managed travel category, help our clients align their goals with Sabre and establish the demand team as a trusted advisor and strategic partner. Key responsibilities: Able to drive demand across our agency partners in order to deliver / exceed on plan numbers. Work collaboratively with Sabre Agency Sales executives to develop sales strategies to meet and exceed sales targets. Be the customer advocate within Sabre and help drive product requirements, delivery and adoption across demand (agency) partners. Work directly with the delivery and onboarding team to ensure product adoption for new enhancements. Establish yourself as a key leader at Sabre to effectively collaborate across Sales, Product, Technology, HR, Marketing, Finance and Operations teams to ensure that customer needs are appropriately met and prioritized. Develop strategies that can deliver value and growth for our partners with a lens towards how Sabre can become a leading B2B travel platform. Grow and maintain senior level relationships within EMEA and the appropriate counterparts in agencies and API / OTB clients (especially product and strategy) Represent Sabre to our largest Supply and hotel partners in the EMEA region to help shape supply and content strategies across the EMEA region. Understand market dynamics in travel distribution and emerging business models in order to grow our market share and adoption of products. Client Stewardship - work with demand partners and commercial teams in a consultative role identifying trends and providing Sabre solutions to identified challenges. Play a key part in the strategic planning process for LGS. Operationalize annual EMEA goals and objectives from the strategic plan within the supply teams to develop annual objectives and action plans. Qualifications: Strong domain experience preferred in the Hospitality or Ground Transportation industry. Thorough understanding of technology solutions being used in the travel eco system with good knowledge of data flow and parameters important for APIs. 10+ years of relevant experience out of which 5 + years should be in leading projects in technical sales, sales enablement, supply distribution or solution consultants, preferably in travel technology. Ability to work with a large commercial organization in a fast paced, matrix driven global organization. Significant business experience and demonstrated success in achieving business targets. Exceptional communications skills and executive presence Has inherent curiosity, is passionate for the travel industry, and wants to take partnerships to the next level. Has a strategic mindset and solution orientation. Skills: Corporate & Leisure Strategy, Sales Strategy, Business Development, Account Management Technology, Distribution, Travel, Hospitality We will give careful consideration to your application and review your details against the position criteria. You will receive separate notification as your application progresses. Please note that only candidates who meet the minimum criteria for the role will proceed in the selection process.
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert The Customer Success Manager (CSM) is the key partner helping customers achieve their strategic objectives and extract maximum value from their investment in our products. CSMs drive adoption, retention and expansion of our products and services by being a trusted advisor to our customers. They are experts on our products and technology, digital strategy and on growing a culture of harmonizing, understanding, and acting on digital data. CSMs accomplish this by being empathetic and seeking to understand our customers' challenges and needs, and respond with a problem solving mindset. By relying on past experience, business acumen, and technical aptitude, CSMs are the driving force that enable our customers to unlock their digital potential. Additionally, the CSM serves as the liaison between us and the customer - facilitating collaboration with Product, Engineering, Sales, Professional Services and others to be the voice of the customer within our company. Job Responsibilities In partnership with Account Executives, own the overall relationship with assigned clients in a blended portfolio of 25-40 customers, focusing on: growing adoption and ensuring retention, expansion and satisfaction. Work with customers to build and execute on a success plan that establishes critical goals and key performance indicators. Ensure customers adopt best practices for both running their digital program and in using our platform. Aid customer teams in exposing program value to their organization Support the development of the Customer Success Management team by mentoring and inspiring fellow CSMs through example and professional and personal experiences. Drive accountability for deliverables internally and among customer and partner teams. Assess and provide perspective on customer challenges related to technical implementation, marketing strategy and building a culture of harmonizing, understanding, and acting on digital data. Through regularly conducted touchpoints, establish a trusted/strategic advisor relationship with assigned customers and drive continued value of our solution and services. Coordinate appropriate resources for each meeting to obtain the desired outcome. Identify and develop opportunities for new usage of our product across organizational functions and business units. Educate and advise on potential use cases for new or unused features of our platform. Manage account issues and escalations. Maintain your own current functional knowledge and technical knowledge of our platform. Collaborate with services to produce and implement solutions to customer challenges. Collect product feedback and advocate for customer needs within the company. Stay on top of industry news, technology products, platforms and partners to provide and maintain a deep industry and ecosystem expertise. Knowledge and Experience 3+ years of experience in a related function with direct customer contact and engagement experience, ina post-sale or professional services function, preferably at a SaaS-based company. Prior experience in a Customer Success Manager Role or equivalent with a history of increasing satisfaction, adoption, and retention. Familiarity working with clients of all sizes, especially B2C mid-market and enterprise retail organizations. Experience working with web or mobile app product and development teams. Experience with customer data platforms (CDP), digital marketing platforms, e-commerce platforms, and a real passion for new technologies. Project and stakeholder management experience & skills. Education Bachelors degree and preferably further professional training in direct marketing a plus
Aug 14, 2025
Full time
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert The Customer Success Manager (CSM) is the key partner helping customers achieve their strategic objectives and extract maximum value from their investment in our products. CSMs drive adoption, retention and expansion of our products and services by being a trusted advisor to our customers. They are experts on our products and technology, digital strategy and on growing a culture of harmonizing, understanding, and acting on digital data. CSMs accomplish this by being empathetic and seeking to understand our customers' challenges and needs, and respond with a problem solving mindset. By relying on past experience, business acumen, and technical aptitude, CSMs are the driving force that enable our customers to unlock their digital potential. Additionally, the CSM serves as the liaison between us and the customer - facilitating collaboration with Product, Engineering, Sales, Professional Services and others to be the voice of the customer within our company. Job Responsibilities In partnership with Account Executives, own the overall relationship with assigned clients in a blended portfolio of 25-40 customers, focusing on: growing adoption and ensuring retention, expansion and satisfaction. Work with customers to build and execute on a success plan that establishes critical goals and key performance indicators. Ensure customers adopt best practices for both running their digital program and in using our platform. Aid customer teams in exposing program value to their organization Support the development of the Customer Success Management team by mentoring and inspiring fellow CSMs through example and professional and personal experiences. Drive accountability for deliverables internally and among customer and partner teams. Assess and provide perspective on customer challenges related to technical implementation, marketing strategy and building a culture of harmonizing, understanding, and acting on digital data. Through regularly conducted touchpoints, establish a trusted/strategic advisor relationship with assigned customers and drive continued value of our solution and services. Coordinate appropriate resources for each meeting to obtain the desired outcome. Identify and develop opportunities for new usage of our product across organizational functions and business units. Educate and advise on potential use cases for new or unused features of our platform. Manage account issues and escalations. Maintain your own current functional knowledge and technical knowledge of our platform. Collaborate with services to produce and implement solutions to customer challenges. Collect product feedback and advocate for customer needs within the company. Stay on top of industry news, technology products, platforms and partners to provide and maintain a deep industry and ecosystem expertise. Knowledge and Experience 3+ years of experience in a related function with direct customer contact and engagement experience, ina post-sale or professional services function, preferably at a SaaS-based company. Prior experience in a Customer Success Manager Role or equivalent with a history of increasing satisfaction, adoption, and retention. Familiarity working with clients of all sizes, especially B2C mid-market and enterprise retail organizations. Experience working with web or mobile app product and development teams. Experience with customer data platforms (CDP), digital marketing platforms, e-commerce platforms, and a real passion for new technologies. Project and stakeholder management experience & skills. Education Bachelors degree and preferably further professional training in direct marketing a plus
A world-leading technology consultancy with proven expertise in innovating, transforming, and creatively re-designing the businesses of today. No matter the project or customer, your work will have a meaningful impact on society, businesses and lives. You'll potentially work on a huge variety of projects (some larger than others), so you could gain lots of experience in a short amount of time. If you're looking for a rewarding career path, look no further. The Role: Right now, one of the world's largest technology consultancies are expanding their data & AI advisory team, a capability that allows blue-chip clients to harness their entire data life cycle, supports them in becoming truly data-driven, and in turn solves complex industry challenges faced across a variety of sectors. Here, you will become a specialist in data management, with projects spanning data governance, data ethics, data quality and data architecture, through managing and delivering work streams that expose the true value of clients' data. Additionally, you'll use gain invaluable experience supporting large scale data transformations through the strategic implementation of data solutions. On top of this technical challenge, you will also be the bridge between clients and the business through the relationships you will maintain with them. This role aligns with those who like to see their clients grow as they do, in a company that strives for exponential progression for their team. Proud of their employee retention and diversity, they are keen to strengthen their team and hear from you. Get a head start on the competition, and apply here today. What You Need: Solid professional grounding in data management, covering one or more of the following areas: Data governance Data ethics Data modelling Data architecture Data quality Master data management Experience of data lineage, taxonomies and metadata management Strong problem solving and analytical thinking ability, in order to adapt to different client projects and scenarios Excellent written and verbal communication skills that allow you build credibility with clients Company: Graduate Recruitment Bureau (Hiring for client) Location:London, UK Salary Notes:£55-70K Course Notes: Any considered with a preference for STEM subjects Jobs related to Senior Data & AI Strategy Consultant: Our client is a fast-growing, independent consultancy specialising in delivering business and technical solutions to both view job Business Consultant This role is for a rapidly growing consultancy that provides data and technical solutions view job The Company An boutique firm who provides analytically-driven consumer insight services to a broad spectrum of view job
Aug 14, 2025
Full time
A world-leading technology consultancy with proven expertise in innovating, transforming, and creatively re-designing the businesses of today. No matter the project or customer, your work will have a meaningful impact on society, businesses and lives. You'll potentially work on a huge variety of projects (some larger than others), so you could gain lots of experience in a short amount of time. If you're looking for a rewarding career path, look no further. The Role: Right now, one of the world's largest technology consultancies are expanding their data & AI advisory team, a capability that allows blue-chip clients to harness their entire data life cycle, supports them in becoming truly data-driven, and in turn solves complex industry challenges faced across a variety of sectors. Here, you will become a specialist in data management, with projects spanning data governance, data ethics, data quality and data architecture, through managing and delivering work streams that expose the true value of clients' data. Additionally, you'll use gain invaluable experience supporting large scale data transformations through the strategic implementation of data solutions. On top of this technical challenge, you will also be the bridge between clients and the business through the relationships you will maintain with them. This role aligns with those who like to see their clients grow as they do, in a company that strives for exponential progression for their team. Proud of their employee retention and diversity, they are keen to strengthen their team and hear from you. Get a head start on the competition, and apply here today. What You Need: Solid professional grounding in data management, covering one or more of the following areas: Data governance Data ethics Data modelling Data architecture Data quality Master data management Experience of data lineage, taxonomies and metadata management Strong problem solving and analytical thinking ability, in order to adapt to different client projects and scenarios Excellent written and verbal communication skills that allow you build credibility with clients Company: Graduate Recruitment Bureau (Hiring for client) Location:London, UK Salary Notes:£55-70K Course Notes: Any considered with a preference for STEM subjects Jobs related to Senior Data & AI Strategy Consultant: Our client is a fast-growing, independent consultancy specialising in delivering business and technical solutions to both view job Business Consultant This role is for a rapidly growing consultancy that provides data and technical solutions view job The Company An boutique firm who provides analytically-driven consumer insight services to a broad spectrum of view job
About Us: Vortexa was founded to solve the immense information gap that exists in the energy industry. By using massive amounts of new satellite data and pioneering work in artificial intelligence, Vortexa creates an unprecedented view on the global seaborne energy flows in real-time, bringing transparency and efficiency to the energy markets and society as a whole. The Role: Vortexa is looking for a Customer Success Manager in London to play an influential role in our post-sale customer experience in the European region and have a major role in our ambitious growth plans. You will join a globally growing customer success team, working seamlessly in partnership with our wider commercial team. In this role, you will proactively train, nurture and develop value-based relationships with our customer base across the global energy and shipping spectrum. You will help to deliver on their needs and ambitions through a laser focus on onboarding, engagement, adoption. This will help to ensure that renewal and growth are a success. You will be the first point of contact for our existing users, harnessing a solutions-focused knowledge of the product and striving to elevate customer health with each interaction. You will act as a trusted partner to clients as you move them through the customer journey, continually seeking to match their needs with our products and services. As the primary champion of client experience, you will interface closely and dynamically across the business, orchestrating a best-in-class experience for existing and prospective users. You will coordinate seamlessly between the commercial organisation, subject matter experts, marketing, product and R&D. You will be hungry to expand your network of contacts within the customer base, virtually and in person, to promote the way in which we add value. You must be an adaptive and driven self-starter that thrives in the face of challenge, with a resourceful and positive approach to problem-solving in a fast-paced and constantly evolving scale-up environment. You will be responsible for: Understanding our client's strategic goals and needs, in detail, and continually prioritising and executing customer success programs and touchpoints to drive onboarding, adoption and to secure retention Building and nurturing relationships with clients: leveraging product/domain knowledge to collaborate on long-term relationships with clients, improving use cases to drive success Prioritising your book of business; collaborating daily with internal stakeholders to develop targeted user-level and account-level plans Driving Growth: Monitoring customer health to drive, identify and log growth opportunities Providing customer training, and coordinating service & support needs, both in person and virtually Proactively sharing knowledge and best-practices with clients, as well as internally Skills & Experience: Must have experience in energy, shipping or in the wider commodity/financial/trading or data & analytics sector Have experience in Customer Success, with proven record of partnering with customers on their needs Client-first mentality and track record of adoption, churn prevention and renewal success Several years' experience within a customer success, sales or business development role (B2B SaaS experience a plus) Strong relationship building and relationship management skills First-class communication skills - verbal and written Experience using customer success analytics tools, including CRM systems; experience using data to inform decisions and with a measurement-orientated approach It would be great if you also: Have excellent engagement and influencing skills with an ability to establish trusted advisor relationships with business decision makers Have exceptional organisational skills, communication and active listening skills Have strong business acumen and problem-solving skills Are data-minded with an excellent ability to manipulate and organise analytics for decision making. An understanding of Python in business use, APIs, integration processes would be a bonus. Are results orientated with the ability to prioritise multiple objectives and work effectively in ambiguous situations Value working in an open and collaborative environment Have an ability to handle the big picture as well as deep dive into details, and can tell stories about solutions, value and relationships A vibrant, diverse company pushing ourselves and the technology to deliver beyond the cutting edge A team of motivated characters and top minds striving to be the best at what we do at all times Constantly learning and exploring new tools and technologies Acting as company owners (all Vortexa staff have equity options)- in a business-savvy and responsible way Motivated by being collaborative, working and achieving together A flexible working policy- accommodating both remote & home working, with regular staff events Private Health Insurance offered via Vitality to help you look after your physical health Global Volunteering Policy to help you 'do good' and feel better
Aug 14, 2025
Full time
About Us: Vortexa was founded to solve the immense information gap that exists in the energy industry. By using massive amounts of new satellite data and pioneering work in artificial intelligence, Vortexa creates an unprecedented view on the global seaborne energy flows in real-time, bringing transparency and efficiency to the energy markets and society as a whole. The Role: Vortexa is looking for a Customer Success Manager in London to play an influential role in our post-sale customer experience in the European region and have a major role in our ambitious growth plans. You will join a globally growing customer success team, working seamlessly in partnership with our wider commercial team. In this role, you will proactively train, nurture and develop value-based relationships with our customer base across the global energy and shipping spectrum. You will help to deliver on their needs and ambitions through a laser focus on onboarding, engagement, adoption. This will help to ensure that renewal and growth are a success. You will be the first point of contact for our existing users, harnessing a solutions-focused knowledge of the product and striving to elevate customer health with each interaction. You will act as a trusted partner to clients as you move them through the customer journey, continually seeking to match their needs with our products and services. As the primary champion of client experience, you will interface closely and dynamically across the business, orchestrating a best-in-class experience for existing and prospective users. You will coordinate seamlessly between the commercial organisation, subject matter experts, marketing, product and R&D. You will be hungry to expand your network of contacts within the customer base, virtually and in person, to promote the way in which we add value. You must be an adaptive and driven self-starter that thrives in the face of challenge, with a resourceful and positive approach to problem-solving in a fast-paced and constantly evolving scale-up environment. You will be responsible for: Understanding our client's strategic goals and needs, in detail, and continually prioritising and executing customer success programs and touchpoints to drive onboarding, adoption and to secure retention Building and nurturing relationships with clients: leveraging product/domain knowledge to collaborate on long-term relationships with clients, improving use cases to drive success Prioritising your book of business; collaborating daily with internal stakeholders to develop targeted user-level and account-level plans Driving Growth: Monitoring customer health to drive, identify and log growth opportunities Providing customer training, and coordinating service & support needs, both in person and virtually Proactively sharing knowledge and best-practices with clients, as well as internally Skills & Experience: Must have experience in energy, shipping or in the wider commodity/financial/trading or data & analytics sector Have experience in Customer Success, with proven record of partnering with customers on their needs Client-first mentality and track record of adoption, churn prevention and renewal success Several years' experience within a customer success, sales or business development role (B2B SaaS experience a plus) Strong relationship building and relationship management skills First-class communication skills - verbal and written Experience using customer success analytics tools, including CRM systems; experience using data to inform decisions and with a measurement-orientated approach It would be great if you also: Have excellent engagement and influencing skills with an ability to establish trusted advisor relationships with business decision makers Have exceptional organisational skills, communication and active listening skills Have strong business acumen and problem-solving skills Are data-minded with an excellent ability to manipulate and organise analytics for decision making. An understanding of Python in business use, APIs, integration processes would be a bonus. Are results orientated with the ability to prioritise multiple objectives and work effectively in ambiguous situations Value working in an open and collaborative environment Have an ability to handle the big picture as well as deep dive into details, and can tell stories about solutions, value and relationships A vibrant, diverse company pushing ourselves and the technology to deliver beyond the cutting edge A team of motivated characters and top minds striving to be the best at what we do at all times Constantly learning and exploring new tools and technologies Acting as company owners (all Vortexa staff have equity options)- in a business-savvy and responsible way Motivated by being collaborative, working and achieving together A flexible working policy- accommodating both remote & home working, with regular staff events Private Health Insurance offered via Vitality to help you look after your physical health Global Volunteering Policy to help you 'do good' and feel better
Viator, a Tripadvisor company, is the leading marketplace for travel experiences. We believe that making memories is what travel is all about. And with 300,000+ travel experiences to explore-everything from simple tours to extreme adventures (and all the niche, interesting stuff in between)-making memories that will last a lifetime has never been easier. With industry-leading flexibility and last-minute availability, it's never too late to make any day extraordinary. Viator. One app, 300,000+ travel experiences you'll remember. The Viator Traveller Engineering team is distributed across Europe and is responsible for the Viator mobile apps and all their supporting infrastructure. We're looking for a Senior Software Engineer with iOS development experience to join our Viator team.This role is open to candidates based within a commutable distance (generally within 2-3 hours) of one of our office hubs in Oxford and London in the UK. We embrace flexibility in where and how work gets done and also value meaningful in-person moments to connect and collaborate. You can expect a remote-first working model with periodic in-person gatherings at your closest office for team connection, planning, or other key moments. Within Viator we have a fun and friendly environment where the key objective is getting things done. Our engineers take part in the full process from design, to code, to test, to deployment and back again for further iteration. Our tech stack includes Swift, SwiftUI, Combine and GraphQL in a modular layout that follows SOLID principles using Clean Architecture with MVVM-C. Would you like to build features end to end? Would you enjoy working with a large number of technologies? Do you like moving quickly, releasing features daily, working with other smart and talented engineers? If this sounds like you, we'd love to talk to you. What you will do Code! Our engineers focus on doing what they enjoy most and do best, writing code Touch code at every level - while the focus is app development, you'll also have opportunities to work on backend microservices Collaborate closely with Product and design teams to define feature specifications and develop high quality deliverables for our customers Take responsibility for all aspects of software engineering, from design to implementation, development experience, QA and maintenance Work alongside other engineering groups located around the world What we're looking for Experience of developing an iOS app and familiarity with mobile web and back-end technologies would be beneficial At least 5 years' experience of commercial software development, ideally working with a rich user interface Experience with reactive programming in native mobile platforms Willingness and ability to take on new technologies Ability to break down complex problems into simple solutions High quality verbal and written communication skills Sense of ownership and pride in your work Perks of Working at Viator Competitive compensation packages , including base salary, annual bonus, and equity. "Work your way" with flexibility to suit your lifestyle. We take a remote-friendly approach to collaboration, with the option to join on-site as often as you'd like in select locations. Flexible schedule . Work-life balance is ingrained in our culture by design. Trust and accountability make it work. Donation matching . Give back? Give more! We match qualifying charitable donations annually. Tuition assistance . Want to level up your career? We love to hear it! Receive annual support for qualified programs. Lifestyle benefit . An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you. Travel perks . We believe that travel is employee development, so we provide discounts and more. Employee assistance program . We're here for you with resources and programs to help you through life's challenges. Health benefits . We offer great coverage and competitive premiums. Our Values We aspire to lead; We're relentlessly curious; want to know more? Read up on our values: We aspire to lead . Tap into your talent, ambition, and knowledge to bring us - and you - to new heights. We're relentlessly curious . We push beyond the usual, the known, the "that's just how it's done." We're better together . We learn from, accept, respect, support, and value one another- and are creating something remarkable in the process. We serve our customers, always . We listen, question, respond, and strive for wow moments. We strive for better, not perfect . We won't get it right the first time - or every time. We'll provide a safe environment in which to make mistakes, iterate, improve, and grow. Our workplace is for everyone , as is our people powered platform. At Tripadvisor, we want you to bring your unique identities, abilities, and experiences, so we can collectively revolutionize travel and together find the good out there. Apply for this job indicates a required field First Name Last Name Email Phone Location (City) Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf
Aug 14, 2025
Full time
Viator, a Tripadvisor company, is the leading marketplace for travel experiences. We believe that making memories is what travel is all about. And with 300,000+ travel experiences to explore-everything from simple tours to extreme adventures (and all the niche, interesting stuff in between)-making memories that will last a lifetime has never been easier. With industry-leading flexibility and last-minute availability, it's never too late to make any day extraordinary. Viator. One app, 300,000+ travel experiences you'll remember. The Viator Traveller Engineering team is distributed across Europe and is responsible for the Viator mobile apps and all their supporting infrastructure. We're looking for a Senior Software Engineer with iOS development experience to join our Viator team.This role is open to candidates based within a commutable distance (generally within 2-3 hours) of one of our office hubs in Oxford and London in the UK. We embrace flexibility in where and how work gets done and also value meaningful in-person moments to connect and collaborate. You can expect a remote-first working model with periodic in-person gatherings at your closest office for team connection, planning, or other key moments. Within Viator we have a fun and friendly environment where the key objective is getting things done. Our engineers take part in the full process from design, to code, to test, to deployment and back again for further iteration. Our tech stack includes Swift, SwiftUI, Combine and GraphQL in a modular layout that follows SOLID principles using Clean Architecture with MVVM-C. Would you like to build features end to end? Would you enjoy working with a large number of technologies? Do you like moving quickly, releasing features daily, working with other smart and talented engineers? If this sounds like you, we'd love to talk to you. What you will do Code! Our engineers focus on doing what they enjoy most and do best, writing code Touch code at every level - while the focus is app development, you'll also have opportunities to work on backend microservices Collaborate closely with Product and design teams to define feature specifications and develop high quality deliverables for our customers Take responsibility for all aspects of software engineering, from design to implementation, development experience, QA and maintenance Work alongside other engineering groups located around the world What we're looking for Experience of developing an iOS app and familiarity with mobile web and back-end technologies would be beneficial At least 5 years' experience of commercial software development, ideally working with a rich user interface Experience with reactive programming in native mobile platforms Willingness and ability to take on new technologies Ability to break down complex problems into simple solutions High quality verbal and written communication skills Sense of ownership and pride in your work Perks of Working at Viator Competitive compensation packages , including base salary, annual bonus, and equity. "Work your way" with flexibility to suit your lifestyle. We take a remote-friendly approach to collaboration, with the option to join on-site as often as you'd like in select locations. Flexible schedule . Work-life balance is ingrained in our culture by design. Trust and accountability make it work. Donation matching . Give back? Give more! We match qualifying charitable donations annually. Tuition assistance . Want to level up your career? We love to hear it! Receive annual support for qualified programs. Lifestyle benefit . An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you. Travel perks . We believe that travel is employee development, so we provide discounts and more. Employee assistance program . We're here for you with resources and programs to help you through life's challenges. Health benefits . We offer great coverage and competitive premiums. Our Values We aspire to lead; We're relentlessly curious; want to know more? Read up on our values: We aspire to lead . Tap into your talent, ambition, and knowledge to bring us - and you - to new heights. We're relentlessly curious . We push beyond the usual, the known, the "that's just how it's done." We're better together . We learn from, accept, respect, support, and value one another- and are creating something remarkable in the process. We serve our customers, always . We listen, question, respond, and strive for wow moments. We strive for better, not perfect . We won't get it right the first time - or every time. We'll provide a safe environment in which to make mistakes, iterate, improve, and grow. Our workplace is for everyone , as is our people powered platform. At Tripadvisor, we want you to bring your unique identities, abilities, and experiences, so we can collectively revolutionize travel and together find the good out there. Apply for this job indicates a required field First Name Last Name Email Phone Location (City) Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf
Strategic Transactions HR Partner Capita's Strategic Transactions (ST) Team is a specialist HR function responsible for delivering the people aspects of key business transactions. These include: • Sales bids and rebids - driving growth opportunities •TUPE activity - managing internal and external transfers • Acquisition and divestment activity - supporting strategic change As a Strategic Transactions HR Partner, you'll lead on assigned transactions, acting as a trusted advisor and visible leader within cross-functional teams. You'll bring confidence, insight, and challenge to ensure people strategies are aligned with business goals and delivered to a high standard. This is a dynamic role where you'll manage multiple transactions simultaneously, collaborate across teams, and contribute subject matter expertise to support successful outcomes. Why This Role Matters You'll work closely with bid, transition, and delivery teams, as well as HR Business Partners and other People Function colleagues. Your work will ensure compliance, governance, and assurance across all transaction types. This is a specialist role that builds on your HR generalist experience. You'll gain insight into how customer solutions are shaped and have the opportunity to influence Capita's success in securing new business. You'll also engage directly with clients, contributing to dialogue sessions and helping shape the people solution. Your TUPE knowledge will be key and you'll also lead on the people aspects of divestments, acquisitions, and transfers out. Location - UK Home based role Job Description What We're Looking For • Proven ability to design and implement people solutions that support operational outcomes • Strong relationship-building and stakeholder management skills • Excellent communication and influencing capabilities • Ability to manage multiple priorities, work independently, and stay organised under pressure • Collaborative mindset with a proactive approach to teamwork • Analytical and problem-solving skills with attention to detail • Experience in project planning and delivery • Commitment to Capita's values, behaviours, and Code of Conduct What You'll Be Doing • Develop and deliver people strategies aligned to each transaction • Partner with commercial, legal, finance, and solution teams, providing HR expertise • Build strong relationships with People Function and project leads • Provide governance and reporting on strategic transactions • Contribute to the development of the Strategic Transactions Framework and tools • Create and maintain documentation, processes, and governance materials • Keep ST materials updated in line with market and legal changes • Lead and support delivery of agreed team projects and initiatives • Provide expert advice on employment law and TUPE • Support bid teams with people-related documentation • Analyse and interpret people data to inform due diligence and pricing • Coordinate contributions from other People Function teams (e.g. Reward, Talent Acquisition, Learning, D&I) About Capita Capita is a professional services organisation helping clients across the public and private sectors run complex business processes more efficiently. With 34,000 colleagues across 8 countries, we support primarily UK and European clients with people-based services underpinned by market-leading technology. 23 days' holiday (rising to 27) plus the option to buy additional leave Company-matched pension, life assurance, and enhanced family leave policies Paid volunteering day for a cause of your choice Access to Employee Network Groups supporting diversity and inclusion Opportunities to gain additional qualifications through our Learning Academy or apprenticeships Unlock Your Potential with Capita At Capita, your career journey is yours to shape. You'll be part of a diverse network of forward-thinking professionals across a wide range of disciplines. We're committed to your growth, offering opportunities to expand your skills, explore new paths, and build a career with purpose. Join us and discover a career with purpose. Ready to Apply? Click 'Apply now' to submit your application. We're an equal opportunity and Disability Confident employer, committed to inclusive recruitment and a barrier-free working environment. If you require the job description or application in an alternative format, or need adjustments to support your application, please contact . For more information about equal opportunities and process adjustments, please visit the Capita Careers website. Capita is a consulting, transformation and digital services business. We deliver innovative solutions and simplify the connections between businesses and customers, governments and citizens. We're driven by our purpose: to create better outcomes - for our employees, clients and customers, suppliers and partners, investors, and society. We're committed to being a responsible business - in how we operate, serve society, respect our people and the environment, and deliver attractive returns to our investors. Every day we help millions of people, by delivering innovative solutions to transform and simplify the connections between businesses and customers, governments and citizens. We partner with clients and provide them with the insight and cutting-edge technologies that give time back, allowing them to focus on what they do best and making people's lives easier and simpler. We operate in the UK, Europe, India and South Africa and currently have 55,000 talented people working in our three divisions: Capita Experience, Capita Public Service and Capita Portfolio.
Aug 14, 2025
Full time
Strategic Transactions HR Partner Capita's Strategic Transactions (ST) Team is a specialist HR function responsible for delivering the people aspects of key business transactions. These include: • Sales bids and rebids - driving growth opportunities •TUPE activity - managing internal and external transfers • Acquisition and divestment activity - supporting strategic change As a Strategic Transactions HR Partner, you'll lead on assigned transactions, acting as a trusted advisor and visible leader within cross-functional teams. You'll bring confidence, insight, and challenge to ensure people strategies are aligned with business goals and delivered to a high standard. This is a dynamic role where you'll manage multiple transactions simultaneously, collaborate across teams, and contribute subject matter expertise to support successful outcomes. Why This Role Matters You'll work closely with bid, transition, and delivery teams, as well as HR Business Partners and other People Function colleagues. Your work will ensure compliance, governance, and assurance across all transaction types. This is a specialist role that builds on your HR generalist experience. You'll gain insight into how customer solutions are shaped and have the opportunity to influence Capita's success in securing new business. You'll also engage directly with clients, contributing to dialogue sessions and helping shape the people solution. Your TUPE knowledge will be key and you'll also lead on the people aspects of divestments, acquisitions, and transfers out. Location - UK Home based role Job Description What We're Looking For • Proven ability to design and implement people solutions that support operational outcomes • Strong relationship-building and stakeholder management skills • Excellent communication and influencing capabilities • Ability to manage multiple priorities, work independently, and stay organised under pressure • Collaborative mindset with a proactive approach to teamwork • Analytical and problem-solving skills with attention to detail • Experience in project planning and delivery • Commitment to Capita's values, behaviours, and Code of Conduct What You'll Be Doing • Develop and deliver people strategies aligned to each transaction • Partner with commercial, legal, finance, and solution teams, providing HR expertise • Build strong relationships with People Function and project leads • Provide governance and reporting on strategic transactions • Contribute to the development of the Strategic Transactions Framework and tools • Create and maintain documentation, processes, and governance materials • Keep ST materials updated in line with market and legal changes • Lead and support delivery of agreed team projects and initiatives • Provide expert advice on employment law and TUPE • Support bid teams with people-related documentation • Analyse and interpret people data to inform due diligence and pricing • Coordinate contributions from other People Function teams (e.g. Reward, Talent Acquisition, Learning, D&I) About Capita Capita is a professional services organisation helping clients across the public and private sectors run complex business processes more efficiently. With 34,000 colleagues across 8 countries, we support primarily UK and European clients with people-based services underpinned by market-leading technology. 23 days' holiday (rising to 27) plus the option to buy additional leave Company-matched pension, life assurance, and enhanced family leave policies Paid volunteering day for a cause of your choice Access to Employee Network Groups supporting diversity and inclusion Opportunities to gain additional qualifications through our Learning Academy or apprenticeships Unlock Your Potential with Capita At Capita, your career journey is yours to shape. You'll be part of a diverse network of forward-thinking professionals across a wide range of disciplines. We're committed to your growth, offering opportunities to expand your skills, explore new paths, and build a career with purpose. Join us and discover a career with purpose. Ready to Apply? Click 'Apply now' to submit your application. We're an equal opportunity and Disability Confident employer, committed to inclusive recruitment and a barrier-free working environment. If you require the job description or application in an alternative format, or need adjustments to support your application, please contact . For more information about equal opportunities and process adjustments, please visit the Capita Careers website. Capita is a consulting, transformation and digital services business. We deliver innovative solutions and simplify the connections between businesses and customers, governments and citizens. We're driven by our purpose: to create better outcomes - for our employees, clients and customers, suppliers and partners, investors, and society. We're committed to being a responsible business - in how we operate, serve society, respect our people and the environment, and deliver attractive returns to our investors. Every day we help millions of people, by delivering innovative solutions to transform and simplify the connections between businesses and customers, governments and citizens. We partner with clients and provide them with the insight and cutting-edge technologies that give time back, allowing them to focus on what they do best and making people's lives easier and simpler. We operate in the UK, Europe, India and South Africa and currently have 55,000 talented people working in our three divisions: Capita Experience, Capita Public Service and Capita Portfolio.
Tusker Order Admin & Placing Advisor -Watford page is loaded Tusker Order Admin & Placing Advisor -Watford Apply locations Watford Croxley Green Business Park time type Full time posted on Posted 9 Days Ago time left to apply End Date: July 25, 2025 (5 days left to apply) job requisition id 139073 End Date Thursday 24 July 2025 Salary Range £30,609 - £32,220 We support flexible working - click here for more information on flexible working options Flexible Working Options Flexibility in when hours are worked Job Description Summary Based in Watford Job Description JOB TITLE: SOC- Order Admin & Placing Advisor -Watford SALARY: £30,609 LOCATION(S):Watford HOURS: Full-time WORKING PATTERN: Our work style is hybrid, which involves spending at leastthreedays per week, or60%of our time, at our Watford site. During the training period, we do ask new starters to be in the office 5 days a week until they are competent and fully trained. About this Opportunity This role plays a crucial part in facilitating efficient contract management, ensuring timely vehicle procurement, and maintaining strong relationships with employers and dealerships. Here are some key tasks and responsibilities: Ensuring all orders are captured within a 24 hour turn around whilst also preparing the contract ensuring all employer specific details and requests are included. Liaising with dealers to ensure all vehicles specifications are accurately and effectively ordered. Liaising with Pricing and Data team to ensure manufacturer pricing and discounts are all correct and managing monthly price increases. Provide exceptional customer service through first contact resolution, taking full accountability for the service you deliver, striving to exceed KPIs and SLAs. This will be done via phone and email. Is flexible to take on bespoke and ad hoc on tasks allocated by Line Manager. About us We're on an exciting journey to transform our Group and the way we're shaping finance for good. We're focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone. Including you. We're an award winning car leasing company who have been providing company car and tax efficient car benefit schemes since 2009. We take pride in helping organisations offer their employees a car that will have less impact on our environment, supporting planet positive mobility and a brighter more sustainable future. We're committed to driving down emissions by getting people into newer and more environmentally friendly cars. We genuinely care about the world we live in and know that our customers do too. This is why we work with each and every one to offset the carbon emitted by each salary sacrifice car put on the road through our schemes. Our Car Benefit Scheme gives employees access to affordable, fully maintained and insured cars for a fixed monthly amount delivered through a salary sacrifice employee benefit arrangement. Offering all fuel types, prices and over 1000 cars to choose from all by leading manufacturers. Please visit for Tusker car website for more information What you'll need High accuracy levels and attention to detail Motivated by and understands the importance achieving targets, individually and as part of a team Excellent verbal and written communication skills Polite and professional telephone manner Manages self with strong organisational and time management skills And any experience of these would be really useful Office 365 Previous purchasing experience System experience- Ebbon Dacs & Salesforce About working for us Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it's why we especially welcome applications from under-represented groups. We're disability confident. So if you'd like reasonable adjustments to be made to our recruitment processes, just let us know. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual performance-related bonus Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 22 days' holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies If you're excited by the thought of becoming part of our team, get in touch. We'd love to hear from you. At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference. Similar Jobs (3) Tusker Order Admin & Placing Advisor - Watford locations Watford Croxley Green Business Park time type Full time posted on Posted 2 Days Ago time left to apply End Date: July 31, 2025 (11 days left to apply) Tusker Order Processing Advisor -Watford locations Watford Croxley Green Business Park time type Full time posted on Posted 9 Days Ago time left to apply End Date: July 25, 2025 (5 days left to apply) Tusker Order & Delivery Advisor -Watford locations Watford Croxley Green Business Park posted on Posted 2 Days Ago time left to apply End Date: July 31, 2025 (11 days left to apply)
Aug 14, 2025
Full time
Tusker Order Admin & Placing Advisor -Watford page is loaded Tusker Order Admin & Placing Advisor -Watford Apply locations Watford Croxley Green Business Park time type Full time posted on Posted 9 Days Ago time left to apply End Date: July 25, 2025 (5 days left to apply) job requisition id 139073 End Date Thursday 24 July 2025 Salary Range £30,609 - £32,220 We support flexible working - click here for more information on flexible working options Flexible Working Options Flexibility in when hours are worked Job Description Summary Based in Watford Job Description JOB TITLE: SOC- Order Admin & Placing Advisor -Watford SALARY: £30,609 LOCATION(S):Watford HOURS: Full-time WORKING PATTERN: Our work style is hybrid, which involves spending at leastthreedays per week, or60%of our time, at our Watford site. During the training period, we do ask new starters to be in the office 5 days a week until they are competent and fully trained. About this Opportunity This role plays a crucial part in facilitating efficient contract management, ensuring timely vehicle procurement, and maintaining strong relationships with employers and dealerships. Here are some key tasks and responsibilities: Ensuring all orders are captured within a 24 hour turn around whilst also preparing the contract ensuring all employer specific details and requests are included. Liaising with dealers to ensure all vehicles specifications are accurately and effectively ordered. Liaising with Pricing and Data team to ensure manufacturer pricing and discounts are all correct and managing monthly price increases. Provide exceptional customer service through first contact resolution, taking full accountability for the service you deliver, striving to exceed KPIs and SLAs. This will be done via phone and email. Is flexible to take on bespoke and ad hoc on tasks allocated by Line Manager. About us We're on an exciting journey to transform our Group and the way we're shaping finance for good. We're focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone. Including you. We're an award winning car leasing company who have been providing company car and tax efficient car benefit schemes since 2009. We take pride in helping organisations offer their employees a car that will have less impact on our environment, supporting planet positive mobility and a brighter more sustainable future. We're committed to driving down emissions by getting people into newer and more environmentally friendly cars. We genuinely care about the world we live in and know that our customers do too. This is why we work with each and every one to offset the carbon emitted by each salary sacrifice car put on the road through our schemes. Our Car Benefit Scheme gives employees access to affordable, fully maintained and insured cars for a fixed monthly amount delivered through a salary sacrifice employee benefit arrangement. Offering all fuel types, prices and over 1000 cars to choose from all by leading manufacturers. Please visit for Tusker car website for more information What you'll need High accuracy levels and attention to detail Motivated by and understands the importance achieving targets, individually and as part of a team Excellent verbal and written communication skills Polite and professional telephone manner Manages self with strong organisational and time management skills And any experience of these would be really useful Office 365 Previous purchasing experience System experience- Ebbon Dacs & Salesforce About working for us Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it's why we especially welcome applications from under-represented groups. We're disability confident. So if you'd like reasonable adjustments to be made to our recruitment processes, just let us know. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual performance-related bonus Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 22 days' holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies If you're excited by the thought of becoming part of our team, get in touch. We'd love to hear from you. At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference. Similar Jobs (3) Tusker Order Admin & Placing Advisor - Watford locations Watford Croxley Green Business Park time type Full time posted on Posted 2 Days Ago time left to apply End Date: July 31, 2025 (11 days left to apply) Tusker Order Processing Advisor -Watford locations Watford Croxley Green Business Park time type Full time posted on Posted 9 Days Ago time left to apply End Date: July 25, 2025 (5 days left to apply) Tusker Order & Delivery Advisor -Watford locations Watford Croxley Green Business Park posted on Posted 2 Days Ago time left to apply End Date: July 31, 2025 (11 days left to apply)