Operations Director

Operations Director
Lonsite Limited London, UK

Lonsite is a specialist construction recruitment agency supplying skilled labour to major UK infrastructure projects (nuclear, rail, aviation, water, energy & defence). We combine boutique agility with market-leading compliance and expertise.

We re seeking an Operations Director to drive strategic growth, optimise margins and scale our new White Collar Permanent Recruitment service. You ll lead all operational functions, P&L performance, technology integration and team development, reporting to the Founding Director.

Key Responsibilities

• Develop and execute strategies to deliver ambitious revenue and margin targets.
• Oversee daily operations, streamline processes and champion health, safety, sustainability & compliance.
• Lead selection, implementation and optimisation of CRM/ATS platforms and digital transformation initiatives.
• Manage budgets, cash flow and client financial health, delivering regular performance reports.
• Build a high-performing team: hire, coach and develop staff, and deliver development sessions.
• Generate billings, covering permanent assignments until a specialist consultant is in place.
• Strengthen client relationships, win new accounts and act as senior escalation point.
• Represent Lonsite at industry events and support brand development.

Person Specification

• Director-level experience in construction or engineering recruitment (labour supply & permanent search).
• Proven track record of driving significant revenue growth and margin improvement.
• Strong commercial acumen, financial management and stakeholder engagement skills.
• Excellent leadership, change-management and communication abilities.
• Deep understanding of major infrastructure markets.

What We Offer

• Six-figure salary package plus performance bonus
• Private healthcare and other benefits
• Clear progression: opportunity to step into the Managing Director role within 2 4 years
• Genuine board-level influence and career development

This list is not exhaustive and other duties may be required as the role and business evolve.

To apply, please send your CV and a brief cover letter. Lonsite is an equal-opportunity employer.