administrator

Sparta Mech Ltd is a small, friendly, family-run Mechanical business based in Hereford. We provide plumbing, heating, and air conditioning services, and we specialise in renewable energy solutions such as air source heat pump (ASHP) systems. We pride ourselves on quality workmanship, excellent customer service, and supporting our close-knit team.

The Role
This is a varied position, supporting both the office and our engineers out on site. You'll be at the centre of the day-to-day running of the business, helping jobs flow smoothly from enquiry to completion.

Key duties include:

Booking jobs into our office system ( Joblogic ) and allocating work to engineers
Ordering and tracking parts and materials
Preparing and sending quotations for works
Answering phone calls and handling customer enquiries
Organising engineers' schedules and ensuring they have the right equipment/materials
Checking job records and closing them on the system
General office administration tasks as required

What we're looking for:

Strong organisation and attention to detail
Confident telephone manner and good customer service skills
Comfortable using computers (experience with Joblogic is an advantage)
Able to multi-task and adapt to a busy, varied workload
A friendly, can-do attitude and willingness to support the team

Benefits:

Friendly, family-run environment where you'll be valued
Varied, interesting role - no two days the same
Stable, growing local business
A company who understands your worth
Training required if offered.

Please apply to

Job Type: Full-time

Pay: £26,000.00-£32,500.00 per year

Benefits:
Company pension
On-site parking

Language:
English (preferred)

Work Location: In person

Reference ID: Administrator, Office Administrator, Operations Support, Service Coordinator, Scheduling Administrator, Engineering Admin, Office Assistant, Job Scheduler, Operations Coordinator, Office Manager, Engineering Support, Service Administrator, Mechanical