Linen Porter

Linen Porter

Imperial London Hotel Group

40 Hours (Fully Flexible 5 out of 7 days weekly rota)

£25,856.00 + Benefits

Do you take pride in cleaning and creating spotless spaces?

Are you detail-oriented, organised, and enjoy working in a team?

Do you thrive in a fast-paced environment?

If so, we d love to hear from you!

We are seeking a committed and diligent Housekeeping Supervisor to join our housekeeping team. Housekeeping plays a vital role in our operations, and as a key member of the team, you will help ensure our guests have a clean, comfortable, and unforgettable stay. Your responsibilities will include conducting spot checks of rooms, supervising and assigning the daily cleaning of designated rooms, bathrooms, corridors, and public areas, ensuring they are well-maintained, as well as organising and maintaining orderly storerooms and trolleys.

Why Join Us?

With you already gained experience in housekeeping, we offer a range of roles for you to progress and advance your career. Advancement is available to Senior Housekeeping Supervisor and assistant Head of Housekeeping Manager to Head of Housekeeping with a clear progression path and ongoing training for your career development.

As the largest hotel in the UK, we boast over 1,600 guest rooms. Each day brings new challenges and opportunities as you assist in maintaining the cleanliness of our hotel. Whether it s overseeing routine housekeeping or responding to urgent requests, you ll be part of a team of 24 Housekeeping Supervisors, responsible for delivering a high standard of cleanliness.

Located between Tavistock and Russell Square Gardens in the vibrant neighbourhood of Bloomsbury, the Royal National Hotel places you right in the heart of London. The hotel features the on-site Blooms Café, known for its excellent coffee, and the fully refurbished London Pub, which serves classic British dishes and a variety of local beers. Both are open seven days a week.

With over 3000+ rooms across our 7 hotels, our housekeeping teams are some of the hardest working teams making sure that you can enjoy a memorable experience and a comfortable stay at Imperial London Hotels.

As Room Attendant you will carry out the following duties:

What you ll be doing

• Responsible for ensuring that all rooms and public areas are cleaned and presented to our company standards to ensure guest satisfaction on every stay with us.
• Work to daily job lists from the room status, arrivals and departures lists changing beds/ linen, clean bathrooms, vacuuming, dusting and replace all courtesy items in all rooms.
• Performs all seasonal or ad hoc activities as needed such as flipping beds, cleaning drapes as and when required.
• Report and submits lost and found articles immediately to line manager.
• Report any maintenance issues such as furniture, fittings and equipment to Housekeeping Supervisor or Housekeeping Manager.
• Informs Housekeeping Supervisor or Housekeeping Manager of any security issues or concerns.

What we d like from you

• If you have previous cleaning experience this would be beneficial, but we ll provide you with all training that you need to do your job. You will take pride in doing a great job every day with a good eye for detail to make sure everything is perfect for our guests arrival.
• We are looking for someone with a can-do attitude and is confident talking with guests able to work both independently and with your team to ensure targets are met.
• You will have a good level of spoken and written English. If you speak other languages, this would advantageous.

What you ll get in return

• Holidays 28 (inc. of bank holidays) increasing with length of service up to 33 days.
• Free Meals on Duty and Uniforms
• Workplace pension scheme
• £300 Refer a Friend Scheme
• Opportunity to explore other roles within ILH Group after 1 year of service.
• 50% discount to friends and family in our hotels (excluding Morton Hotel)
• Interest-free season ticket loan (after probation)
• Training and development through our ILH Group Academy
• Employee recognition awards, Christmas Party and other social events.
• Reward and recognition schemes
• e-points to be used across several high street brands and online retailers.
• Wage stream flexible access to pay.
• Supported by Hospitality Action
• Local discounts at Gym, Dry Cleaners, Restaurant outlets