Job Title: Tenancy Manager Location: Crowthorne House (2 days from home) Brand: LRG Salary: £26,000 basic plus £1,000 objective bonus (£250 quarterly) Hours: 08:30am - 17:00pm About LRG: LRG is a well-established and reputable property group across the UK. With a history rooted in providing exceptional property services, Leaders has earned a commendable reputation for its commitment to professionalism, client satisfaction, and expertise in the property market. Job Summary and Key Responsibilities: Reporting to the Head of Tenancy Management, LRG is seeking a Tenancy Manager to join a dedicated and dynamic team based at Crowthorne House, Wokingham. You will play a pivotal role in ensuring our customers receive the highest level of service and support. Your responsibilities include acting as a point of contact for non-managed landlords, assisting with inquiries, booking check-out and compliance appointments, administering end-of-tenancy deposits, and ensuring a smooth tenancy process from start to finish. Key Responsibilities: Provide excellent telephone and written communication. Ensure the non-managed check-out process is followed and communication is sent via the Depositary site. Ensure compliance with legislation and company processes when landlords request us to organise compliance checks. Book check-out appointments and communicate the end-of-tenancy process to landlords and tenants. Contact landlords and tenants two weeks prior to check-out to ensure understanding of the process and time frame. Handle deposits under the No Deposit Scheme. Collaborate with team leaders, head of centres, and branch network to understand reasons for lost units. Maintain high levels of communication with internal and external customers. Act as a consistent contact point for non-managed clients. What We Are Looking For: Excellent communication skills, both written and verbal. Professional telephone manner. Strong organisational skills, time management, and attention to detail. What We Offer: Opportunities for career growth and advancement within the company. Market-leading training and ongoing professional development. Access to a diverse property portfolio. Supportive and collaborative team environment. Benefits: Competitive salary and incentives. Quarterly and annual awards, including trips abroad. Salary sacrifice pension scheme. Generous holiday allowance, increasing with service. Parental leave and fertility policies. Staff discounts. Equal Opportunities: LRG is an equal opportunities employer and encourages candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual who shares our commitment to excellence in the real estate industry. Note: LRG does not engage recruitment agencies for hiring. All openings are managed directly by our internal recruitment team. Unsolicited CVs or referrals from agencies will not be considered.
Aug 14, 2025
Full time
Job Title: Tenancy Manager Location: Crowthorne House (2 days from home) Brand: LRG Salary: £26,000 basic plus £1,000 objective bonus (£250 quarterly) Hours: 08:30am - 17:00pm About LRG: LRG is a well-established and reputable property group across the UK. With a history rooted in providing exceptional property services, Leaders has earned a commendable reputation for its commitment to professionalism, client satisfaction, and expertise in the property market. Job Summary and Key Responsibilities: Reporting to the Head of Tenancy Management, LRG is seeking a Tenancy Manager to join a dedicated and dynamic team based at Crowthorne House, Wokingham. You will play a pivotal role in ensuring our customers receive the highest level of service and support. Your responsibilities include acting as a point of contact for non-managed landlords, assisting with inquiries, booking check-out and compliance appointments, administering end-of-tenancy deposits, and ensuring a smooth tenancy process from start to finish. Key Responsibilities: Provide excellent telephone and written communication. Ensure the non-managed check-out process is followed and communication is sent via the Depositary site. Ensure compliance with legislation and company processes when landlords request us to organise compliance checks. Book check-out appointments and communicate the end-of-tenancy process to landlords and tenants. Contact landlords and tenants two weeks prior to check-out to ensure understanding of the process and time frame. Handle deposits under the No Deposit Scheme. Collaborate with team leaders, head of centres, and branch network to understand reasons for lost units. Maintain high levels of communication with internal and external customers. Act as a consistent contact point for non-managed clients. What We Are Looking For: Excellent communication skills, both written and verbal. Professional telephone manner. Strong organisational skills, time management, and attention to detail. What We Offer: Opportunities for career growth and advancement within the company. Market-leading training and ongoing professional development. Access to a diverse property portfolio. Supportive and collaborative team environment. Benefits: Competitive salary and incentives. Quarterly and annual awards, including trips abroad. Salary sacrifice pension scheme. Generous holiday allowance, increasing with service. Parental leave and fertility policies. Staff discounts. Equal Opportunities: LRG is an equal opportunities employer and encourages candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual who shares our commitment to excellence in the real estate industry. Note: LRG does not engage recruitment agencies for hiring. All openings are managed directly by our internal recruitment team. Unsolicited CVs or referrals from agencies will not be considered.
Property Manager - Palmers Green Salary TBC Hours - 3 days a week - 9am - 6pm Drivers licence own car preferable Are you ready to elevate your career in Property Management? Imagine being part of a dynamic team in Palmers Green, where your skills and dedication are not only recognised but rewarded. Our client, a leading agency in the property sector, is seeking a motivated Property Manager to join their esteemed branch. Why consider this role? First and foremost, it offers a competitive basic salary that reflects your expertise and commitment. Beyond financial rewards, this position provides the chance to work with a reputable agency known for its excellence in the industry. The role of Property Manager is ideal for those who have a genuine passion for delivering exceptional customer service. If you have experience in Property Management or are currently a Lettings Negotiator looking to transition, this could be your next significant career move. The position demands a proactive individual who can manage properties efficiently, ensuring tenant satisfaction and maintaining high standards. In return, you will be joining a supportive and forward-thinking team that values your contributions. The agency prides itself on fostering a collaborative environment where professional growth is encouraged. Training and development opportunities are readily available, ensuring you stay at the forefront of industry trends and practices. If you are driven, customer-focused, and ready to take the next step in your property management career, this role in Palmers Green could be the perfect match. Seize this chance to make a meaningful impact and advance your career with a leading property agency. As a Property Manager , your role will involve: Processing rent payments and client account reconciliations Managing existing tenancies and negotiating with contractors Property inspections Tenancy renewals and amendments Ensuring all properties are compliant with current legislation Working with a team to ensure a high standard of customer service is delivered The Individual: Working knowledge of REPIT or similar Excellent oral and written communications skills. Excellent team player with the ability to work on your own. Excellent IT skills with intermediate MS Word, Excel and PowerPoint. Highly motivated and positive with a "can do" attitude. If you are interested in this Property Manager position and would like to know more, please email your CV or telephone us on a strictly private and confidential basis. Due to the number of responses we receive to our advertisements we are unfortunately unable to respond individually to each applicant. If you do not hear from us within 7 days, you may assume you have not been selected this time - but please apply for anything you feel you are suitable for and thank you for your interest in PEAR Recruitment. Confidentiality - All communication with us is treated with the upmost confidentiality and you will always be advised if your CV is being submitted to a client.
Aug 14, 2025
Full time
Property Manager - Palmers Green Salary TBC Hours - 3 days a week - 9am - 6pm Drivers licence own car preferable Are you ready to elevate your career in Property Management? Imagine being part of a dynamic team in Palmers Green, where your skills and dedication are not only recognised but rewarded. Our client, a leading agency in the property sector, is seeking a motivated Property Manager to join their esteemed branch. Why consider this role? First and foremost, it offers a competitive basic salary that reflects your expertise and commitment. Beyond financial rewards, this position provides the chance to work with a reputable agency known for its excellence in the industry. The role of Property Manager is ideal for those who have a genuine passion for delivering exceptional customer service. If you have experience in Property Management or are currently a Lettings Negotiator looking to transition, this could be your next significant career move. The position demands a proactive individual who can manage properties efficiently, ensuring tenant satisfaction and maintaining high standards. In return, you will be joining a supportive and forward-thinking team that values your contributions. The agency prides itself on fostering a collaborative environment where professional growth is encouraged. Training and development opportunities are readily available, ensuring you stay at the forefront of industry trends and practices. If you are driven, customer-focused, and ready to take the next step in your property management career, this role in Palmers Green could be the perfect match. Seize this chance to make a meaningful impact and advance your career with a leading property agency. As a Property Manager , your role will involve: Processing rent payments and client account reconciliations Managing existing tenancies and negotiating with contractors Property inspections Tenancy renewals and amendments Ensuring all properties are compliant with current legislation Working with a team to ensure a high standard of customer service is delivered The Individual: Working knowledge of REPIT or similar Excellent oral and written communications skills. Excellent team player with the ability to work on your own. Excellent IT skills with intermediate MS Word, Excel and PowerPoint. Highly motivated and positive with a "can do" attitude. If you are interested in this Property Manager position and would like to know more, please email your CV or telephone us on a strictly private and confidential basis. Due to the number of responses we receive to our advertisements we are unfortunately unable to respond individually to each applicant. If you do not hear from us within 7 days, you may assume you have not been selected this time - but please apply for anything you feel you are suitable for and thank you for your interest in PEAR Recruitment. Confidentiality - All communication with us is treated with the upmost confidentiality and you will always be advised if your CV is being submitted to a client.
The Location General Manager oversees the daily operations of the organic lawn care business in their assigned location, including the Tick and Mosquito Control Division in their assigned location. This role involves daily servicing of accounts, managing teams, ensuring excellent customer service, meeting financial goals, maintaining operational efficiency, and upholding the company's commitment to environmentally friendly practices. (This position is for the upcoming 2025 season and beyond we are looking for the right candidate with an estimated start date of February 2025) Key Responsibilities: Operations Management Oversee all aspects of the location's operations (Turf Care and Tick & Mosquito Control) , equipment maintenance, and Product Inventory management. Enforce company policies, safety procedures, and organic lawn care standards. Manage and oversee the operations of the Tick and Mosquito Control Division, including products, and equipment Monitor service delivery to ensure quality and customer satisfaction. Team Leadership Work in conjunction with the Operations and Training manager with the following: Recruit, train, and manage field technicians and other employees. Conduct regular performance evaluations and provide feedback to employees. Foster a positive and collaborative work environment, promoting teamwork and professional growth. Customer Service Build strong relationships with clients and address any concerns promptly. Educate customers on organic lawn care practices and the benefits of sustainable landscaping. Educate customers about tick and mosquito control services, emphasizing safety, environmental benefits, and effectiveness. Fleet and Compliance Management Work in conjunction with the equipment manager for the following: Manage the company's fleet of vehicles, ensuring all vehicles are safe, compliant, and properly maintained. Maintain accurate records of vehicle inspections, registrations, and permits. Address and resolve any DOT audits, inspections, or violations. Oversee driver files, ensuring compliance withDOT guidelines, including medical certification and driving records. Equipment Management Ensure truck and equipment policies are being honored by the Field Specialist team. Fully understand all products and equipment's composition, function, and application methods. Sales and Marketing Collaborate with the sales team to grow the customer base and retain existing clients. Identify opportunities to expand services or introduce new products in the market. Sustainability and Compliance Ensure adherence to organic lawn care and environmentally friendly pest control principles. Stay up-to-date with local and federal regulations regarding lawn care, pest control, and pesticide use. Qualifications: Education and Experience Bachelor's degree in business administration, agriculture, horticulture, or related field (preferred). Experience in Management, preferably in landscaping, lawn care, or a similar industry. Experience withDOT complianceand fleet management Skills and Competencies Strong leadership and team management skills. Knowledge of organic lawn care practices and sustainability principles. Excellent communication, problem-solving, and organizational abilities. Proficiency in budgeting, financial reporting, and data analysis. Ability to multitask and work in a fast-paced environment. Certifications DOT Certified(Preferred) RI Pesticide Applicator License(Required) RI Location Working Conditions: Combination of shop maintenance/upkeep and fieldwork. It may require travel to client sites and occasional weekend work. Able to work outdoors in various conditions Compensation and Benefits: Competitive salary Health insurance, retirement plans, and paid time off. Opportunities for professional development and certifications.
Aug 14, 2025
Full time
The Location General Manager oversees the daily operations of the organic lawn care business in their assigned location, including the Tick and Mosquito Control Division in their assigned location. This role involves daily servicing of accounts, managing teams, ensuring excellent customer service, meeting financial goals, maintaining operational efficiency, and upholding the company's commitment to environmentally friendly practices. (This position is for the upcoming 2025 season and beyond we are looking for the right candidate with an estimated start date of February 2025) Key Responsibilities: Operations Management Oversee all aspects of the location's operations (Turf Care and Tick & Mosquito Control) , equipment maintenance, and Product Inventory management. Enforce company policies, safety procedures, and organic lawn care standards. Manage and oversee the operations of the Tick and Mosquito Control Division, including products, and equipment Monitor service delivery to ensure quality and customer satisfaction. Team Leadership Work in conjunction with the Operations and Training manager with the following: Recruit, train, and manage field technicians and other employees. Conduct regular performance evaluations and provide feedback to employees. Foster a positive and collaborative work environment, promoting teamwork and professional growth. Customer Service Build strong relationships with clients and address any concerns promptly. Educate customers on organic lawn care practices and the benefits of sustainable landscaping. Educate customers about tick and mosquito control services, emphasizing safety, environmental benefits, and effectiveness. Fleet and Compliance Management Work in conjunction with the equipment manager for the following: Manage the company's fleet of vehicles, ensuring all vehicles are safe, compliant, and properly maintained. Maintain accurate records of vehicle inspections, registrations, and permits. Address and resolve any DOT audits, inspections, or violations. Oversee driver files, ensuring compliance withDOT guidelines, including medical certification and driving records. Equipment Management Ensure truck and equipment policies are being honored by the Field Specialist team. Fully understand all products and equipment's composition, function, and application methods. Sales and Marketing Collaborate with the sales team to grow the customer base and retain existing clients. Identify opportunities to expand services or introduce new products in the market. Sustainability and Compliance Ensure adherence to organic lawn care and environmentally friendly pest control principles. Stay up-to-date with local and federal regulations regarding lawn care, pest control, and pesticide use. Qualifications: Education and Experience Bachelor's degree in business administration, agriculture, horticulture, or related field (preferred). Experience in Management, preferably in landscaping, lawn care, or a similar industry. Experience withDOT complianceand fleet management Skills and Competencies Strong leadership and team management skills. Knowledge of organic lawn care practices and sustainability principles. Excellent communication, problem-solving, and organizational abilities. Proficiency in budgeting, financial reporting, and data analysis. Ability to multitask and work in a fast-paced environment. Certifications DOT Certified(Preferred) RI Pesticide Applicator License(Required) RI Location Working Conditions: Combination of shop maintenance/upkeep and fieldwork. It may require travel to client sites and occasional weekend work. Able to work outdoors in various conditions Compensation and Benefits: Competitive salary Health insurance, retirement plans, and paid time off. Opportunities for professional development and certifications.
Job description GEMCAL SERVICE LTD are a rapidly growing Garage Equipment Service Company based in Hainault, Essex. We are seeking a Service Administrator to work within a customer service team reporting to the business and service manager, key objectives include supporting customers, scheduling engineer's diaries, ordering of parts. Other job responsibilities will partially include: Logging cases, dealing with customer complaints, keeping systems updated Generating profit for company Working with colleagues and other departments to ensure a seamless service for customers Scheduling jobs to meet customer needs, taking into account the complexity of each job, time required and parts availability Working with the purchasing team to schedule deliveries and installations Ensuring paperwork is submitted by engineers accurately and punctually Assisting field engineers with technical challenges to identify solutions Ordering correct parts for jobs Ensuring warranty terms are adhered to Liaising with other departments with regards to jobs, service cases, parts and any other queries as the service team representative Making sure all time sensitive work is carried out correctly, competently and on time, with customer satisfaction in mind Ensuring that all work complies with DVSA, health and safety and manufacturer policy, as well as company standards Key skills required: MUST HAVE A confident and skilled communicator - confident and professional on the phone, plus have the ability to communicate and keep customers updated on the case they have raised being the voice of responsibility and care. Customer service helpdesk experience Organisational skills Good geographical knowledge Ability to multi-task and prioritise Positive can-do attitude Strong IT skills Attention to detail Interpersonal skills Problem solving and decision making Ability to communicate well with customers and colleagues across different departments, face-to-face, telephone and via email Motivated and able to motivate others Leadership and ability to delegate Ability to work under pressure Expected start date: ASAP Job Types: Full-time, Permanent, Fixed term contract Pay: £25,396.80-£27,000.00 per year Benefits: Casual dress Company events Company pension Free parking On-site parking Application question(s): How many years customer service experience do you have? What's your understanding of Garage Equipment? Work Location: In person Expected start date: 11/08/2025
Aug 14, 2025
Full time
Job description GEMCAL SERVICE LTD are a rapidly growing Garage Equipment Service Company based in Hainault, Essex. We are seeking a Service Administrator to work within a customer service team reporting to the business and service manager, key objectives include supporting customers, scheduling engineer's diaries, ordering of parts. Other job responsibilities will partially include: Logging cases, dealing with customer complaints, keeping systems updated Generating profit for company Working with colleagues and other departments to ensure a seamless service for customers Scheduling jobs to meet customer needs, taking into account the complexity of each job, time required and parts availability Working with the purchasing team to schedule deliveries and installations Ensuring paperwork is submitted by engineers accurately and punctually Assisting field engineers with technical challenges to identify solutions Ordering correct parts for jobs Ensuring warranty terms are adhered to Liaising with other departments with regards to jobs, service cases, parts and any other queries as the service team representative Making sure all time sensitive work is carried out correctly, competently and on time, with customer satisfaction in mind Ensuring that all work complies with DVSA, health and safety and manufacturer policy, as well as company standards Key skills required: MUST HAVE A confident and skilled communicator - confident and professional on the phone, plus have the ability to communicate and keep customers updated on the case they have raised being the voice of responsibility and care. Customer service helpdesk experience Organisational skills Good geographical knowledge Ability to multi-task and prioritise Positive can-do attitude Strong IT skills Attention to detail Interpersonal skills Problem solving and decision making Ability to communicate well with customers and colleagues across different departments, face-to-face, telephone and via email Motivated and able to motivate others Leadership and ability to delegate Ability to work under pressure Expected start date: ASAP Job Types: Full-time, Permanent, Fixed term contract Pay: £25,396.80-£27,000.00 per year Benefits: Casual dress Company events Company pension Free parking On-site parking Application question(s): How many years customer service experience do you have? What's your understanding of Garage Equipment? Work Location: In person Expected start date: 11/08/2025
Office-based in South Manchester Company Description Match Me Car Finance is an online car finance broker established in 2018, based South Manchester. We compare the UK's leading car finance providers to offer our customers the best rates. Our team is dedicated to customer satisfaction and ensuring a seamless journey for our customers to find the right finance and the car of their dreams. Our company is fuelled by quality partnerships from major comparison sites like Totally Money, Go Compare, Clearscore, and plenty more. We have formed tangible relationships with those who believe in our consumer-friendly ethos of matching the cheapest deal to our customers. Role Description This is a full-time on-site role for an Account Manager at Match Me Car Finance in Sharston, South Manchester. The Account Manager will manage client accounts, build strong relationships with customers, provide financial guidance, and assist customers in finding the best car finance options tailored to their needs. Experience Required Strong customer service and relationship management skills Excellent communication and interpersonal skills Ability to provide financial guidance Experience in sales or account management Attention to detail and strong organizational skills Capability to work independently and as part of a team We offer a market-leading package of £27,000 basic salary with an uncapped Commission. Our top earners are clearing £5000 after tax. Additional £1000 quarterly bonus for target achievers + weekly cash incentives of £250 + paid overtime available. Shift Patterns 5 Day working week Working every other Saturday with a day off in lieu. Monday to Thursday - 9:00am - 6:00pm Friday and Saturday 9:00am - 5:00pm Closed Sundays Benefits Weekly and Monthly incentives Company events Rijo Coffee Starting 28 days holiday (including bank holidays). This will increase by 1 day per year of service. If you want to join our fast-growing company, have some fun and make some serious money along the way, please get in touch. We look forward to hearing from you! Industry Financial Services Employment Type Full-time Industry Financial Services Employment Type Full-time Work remotely No Job Type: Full-time Pay: From £27,000.00 per year Additional pay: Commission pay Quarterly bonus Benefits: Company events Company pension Referral programme Schedule: Overtime Weekend availability Application question(s): We are based in Sharston, are you able to commute easily to this location. This is an office based role. Experience: Car Finance Broker or Telesales: 1 year (preferred) Work authorisation: United Kingdom (required) Ability to Commute: Wythenshawe, Cheshire (required) Work Location: In person
Aug 14, 2025
Full time
Office-based in South Manchester Company Description Match Me Car Finance is an online car finance broker established in 2018, based South Manchester. We compare the UK's leading car finance providers to offer our customers the best rates. Our team is dedicated to customer satisfaction and ensuring a seamless journey for our customers to find the right finance and the car of their dreams. Our company is fuelled by quality partnerships from major comparison sites like Totally Money, Go Compare, Clearscore, and plenty more. We have formed tangible relationships with those who believe in our consumer-friendly ethos of matching the cheapest deal to our customers. Role Description This is a full-time on-site role for an Account Manager at Match Me Car Finance in Sharston, South Manchester. The Account Manager will manage client accounts, build strong relationships with customers, provide financial guidance, and assist customers in finding the best car finance options tailored to their needs. Experience Required Strong customer service and relationship management skills Excellent communication and interpersonal skills Ability to provide financial guidance Experience in sales or account management Attention to detail and strong organizational skills Capability to work independently and as part of a team We offer a market-leading package of £27,000 basic salary with an uncapped Commission. Our top earners are clearing £5000 after tax. Additional £1000 quarterly bonus for target achievers + weekly cash incentives of £250 + paid overtime available. Shift Patterns 5 Day working week Working every other Saturday with a day off in lieu. Monday to Thursday - 9:00am - 6:00pm Friday and Saturday 9:00am - 5:00pm Closed Sundays Benefits Weekly and Monthly incentives Company events Rijo Coffee Starting 28 days holiday (including bank holidays). This will increase by 1 day per year of service. If you want to join our fast-growing company, have some fun and make some serious money along the way, please get in touch. We look forward to hearing from you! Industry Financial Services Employment Type Full-time Industry Financial Services Employment Type Full-time Work remotely No Job Type: Full-time Pay: From £27,000.00 per year Additional pay: Commission pay Quarterly bonus Benefits: Company events Company pension Referral programme Schedule: Overtime Weekend availability Application question(s): We are based in Sharston, are you able to commute easily to this location. This is an office based role. Experience: Car Finance Broker or Telesales: 1 year (preferred) Work authorisation: United Kingdom (required) Ability to Commute: Wythenshawe, Cheshire (required) Work Location: In person
Job Title: Senior Lettings Consultant Location: Clifton, Bristol Brand : Romans Salary : up to £30,500 OTE Hours: Monday to Friday 8:45am to 6pm, 1 in 2 Saturdays 9am to 1pm About Romans: Romans as part of LRG, is a well- established and reputable property group in the South-East of England. With a history rooted in proving exceptional property services, Romans has earned a commendable reputation for its commitment to professionalism, client satisfaction and expertise in local property market. Job Summary and Key Responsibilities: The position of Senior Lettings Consultantwill involve growing the property register, by winning instructions and assisting the Branch Manager in maximising branch profit. You will have the ability to build an excellent rapport with clients delivering first class experience every time. You will be part of a highly motivated and target driven team. Duties will include: Identifying new business opportunities and registering new applicants Booking and carrying out property viewings Negotiating and agreeing tenancies Supporting the Branch Manager where applicable Delivering exceptional customer service over the phone and face to face Achieving personal and branch sales targets Representing the company in a professional manner Building strong relationships internally and externally Skills required: Prior experience working as a residential Lettings Consultant. Excellent sales ability. High level of customer service skills. Good telephone manner and positive attitude. The ability to negotiate. Tenacity and be a self-starter with the drive to succeed. Ability to build and nurture trusted relationships at all levels. Be responsive to change. A full UK driving license What we can offer you: Proven track record for career growth and advancement within the company Market leading training and ongoing professional development Supportive and collaborative team environment Benefits: Access to an Employee Assistance programme including access to a virtual GP 24/7 and mental health first aiders. Retail discounts. Regular awards & incentives for Top Achievers. Generous holiday allowance, increasing by 1 day per year based on service, plus bank holidays. Excellent parental leave & company fertility policy in place. Structured training & support. Romans , as part of LRG, are an equal opportunities employerand encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team, who shares our commitment to excellence in the Real Estate Industry. LRG does not engage the services of Recruitment agencies for the purpose of hiring.All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVs or candidate referral from Recruitment agencies, and any such submissions will not be considered.
Aug 14, 2025
Full time
Job Title: Senior Lettings Consultant Location: Clifton, Bristol Brand : Romans Salary : up to £30,500 OTE Hours: Monday to Friday 8:45am to 6pm, 1 in 2 Saturdays 9am to 1pm About Romans: Romans as part of LRG, is a well- established and reputable property group in the South-East of England. With a history rooted in proving exceptional property services, Romans has earned a commendable reputation for its commitment to professionalism, client satisfaction and expertise in local property market. Job Summary and Key Responsibilities: The position of Senior Lettings Consultantwill involve growing the property register, by winning instructions and assisting the Branch Manager in maximising branch profit. You will have the ability to build an excellent rapport with clients delivering first class experience every time. You will be part of a highly motivated and target driven team. Duties will include: Identifying new business opportunities and registering new applicants Booking and carrying out property viewings Negotiating and agreeing tenancies Supporting the Branch Manager where applicable Delivering exceptional customer service over the phone and face to face Achieving personal and branch sales targets Representing the company in a professional manner Building strong relationships internally and externally Skills required: Prior experience working as a residential Lettings Consultant. Excellent sales ability. High level of customer service skills. Good telephone manner and positive attitude. The ability to negotiate. Tenacity and be a self-starter with the drive to succeed. Ability to build and nurture trusted relationships at all levels. Be responsive to change. A full UK driving license What we can offer you: Proven track record for career growth and advancement within the company Market leading training and ongoing professional development Supportive and collaborative team environment Benefits: Access to an Employee Assistance programme including access to a virtual GP 24/7 and mental health first aiders. Retail discounts. Regular awards & incentives for Top Achievers. Generous holiday allowance, increasing by 1 day per year based on service, plus bank holidays. Excellent parental leave & company fertility policy in place. Structured training & support. Romans , as part of LRG, are an equal opportunities employerand encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team, who shares our commitment to excellence in the Real Estate Industry. LRG does not engage the services of Recruitment agencies for the purpose of hiring.All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVs or candidate referral from Recruitment agencies, and any such submissions will not be considered.
"We energize society" by supporting our customers to make the transition to a more sustainable world, based on innovative technologies and our ability to turn ideas into reality. With nearly 100,000 employees around the world, we shape the energy systems of today and tomorrow. Step into a pivotal role as Senior Project Manager at Siemens Energy, where you'll lead multi-million-pound service projects for key UK power generation clients. Acting as the single point of contact throughout the lifecycle of Long-Term Service Agreements (LTSAs), you'll manage complex outages, coordinate cross-functional teams, and ensure seamless delivery across our Gas Services portfolio - including gas turbines, steam turbines, generators, and synchronous condensers. You'll oversee client engagement, outage planning, and full project delivery and closeout. While UK travel will be required to connect with customer sites and outage teams, your primary base will be our Newcastle office, with flexibility built in. Efficiency is key - this role demands a sharp focus on time, cost, quality, and above all, safety. If you're an experienced project manager with a passion for Mechanical and Electrical Engineering, this could be your next big step. How You'll Make an Impact Manage the full lifecycle of high-value service projects, ensuring alignment with contractual, commercial, scheduling, budgetary, safety, and quality requirements Serve as the single point of contact for clients, driving satisfaction and long-term partnership throughout the LTSA Coordinate cross-functional teams to execute outages and deliver across Siemens Energy's Gas Services portfolio Lead technical discussions on power generation units up to 600MW, supporting effective decision-making and planning Monitor project progress, resolve issues proactively, and ensure full contractual delivery What You Bring A degree or equivalent - ideally with an engineering or commercial focus Demonstrated experience in engineering project delivery within power generation or energy infrastructure Proven track record in managing large, multidisciplinary projects; experience with rotating equipment or turbomachinery is a plus Proficiency in ERP systems (e.g., SAP, Oracle) and planning tools (e.g., Primavera P6, MS Project) Strong commercial acumen with contract management experience (NEC, FIDIC) About the Team Our Gas Services division offers low-emission power generation through service and decarbonisation. We bring together all gas turbines, steam turbines, and generators under one roof, providing zero or low-emission power generation. Our team is dedicated to exploring decarbonisation opportunities through service offerings, modernisation, and digitalization of the fleet. By joining us, you'll be part of an ambitious team determined to drive innovation and excellence in the energy sector. Who is Siemens Energy? Siemens Energy's research and factories produce technologies vital for global electricity generation. Our distributed team is dedicated to making balanced, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for individuals who will support our focus on decarbonisation, new technologies, and energy transformation. Lucky for us, we are not all the same. Through diversity, we generate power. We run on inclusion, and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character, no matter what ethnic background, gender, age, religion, identity, or disability. We energise society, all of society, and we do not discriminate based on our differences. Competitive salary and performance-based bonuses. Comprehensive health and wellness benefits. Opportunities for professional development and career advancement. Flexible working arrangements to support work-life balance. Access to brand-new technology and resources. An encouraging and inclusive work environment.
Aug 14, 2025
Full time
"We energize society" by supporting our customers to make the transition to a more sustainable world, based on innovative technologies and our ability to turn ideas into reality. With nearly 100,000 employees around the world, we shape the energy systems of today and tomorrow. Step into a pivotal role as Senior Project Manager at Siemens Energy, where you'll lead multi-million-pound service projects for key UK power generation clients. Acting as the single point of contact throughout the lifecycle of Long-Term Service Agreements (LTSAs), you'll manage complex outages, coordinate cross-functional teams, and ensure seamless delivery across our Gas Services portfolio - including gas turbines, steam turbines, generators, and synchronous condensers. You'll oversee client engagement, outage planning, and full project delivery and closeout. While UK travel will be required to connect with customer sites and outage teams, your primary base will be our Newcastle office, with flexibility built in. Efficiency is key - this role demands a sharp focus on time, cost, quality, and above all, safety. If you're an experienced project manager with a passion for Mechanical and Electrical Engineering, this could be your next big step. How You'll Make an Impact Manage the full lifecycle of high-value service projects, ensuring alignment with contractual, commercial, scheduling, budgetary, safety, and quality requirements Serve as the single point of contact for clients, driving satisfaction and long-term partnership throughout the LTSA Coordinate cross-functional teams to execute outages and deliver across Siemens Energy's Gas Services portfolio Lead technical discussions on power generation units up to 600MW, supporting effective decision-making and planning Monitor project progress, resolve issues proactively, and ensure full contractual delivery What You Bring A degree or equivalent - ideally with an engineering or commercial focus Demonstrated experience in engineering project delivery within power generation or energy infrastructure Proven track record in managing large, multidisciplinary projects; experience with rotating equipment or turbomachinery is a plus Proficiency in ERP systems (e.g., SAP, Oracle) and planning tools (e.g., Primavera P6, MS Project) Strong commercial acumen with contract management experience (NEC, FIDIC) About the Team Our Gas Services division offers low-emission power generation through service and decarbonisation. We bring together all gas turbines, steam turbines, and generators under one roof, providing zero or low-emission power generation. Our team is dedicated to exploring decarbonisation opportunities through service offerings, modernisation, and digitalization of the fleet. By joining us, you'll be part of an ambitious team determined to drive innovation and excellence in the energy sector. Who is Siemens Energy? Siemens Energy's research and factories produce technologies vital for global electricity generation. Our distributed team is dedicated to making balanced, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for individuals who will support our focus on decarbonisation, new technologies, and energy transformation. Lucky for us, we are not all the same. Through diversity, we generate power. We run on inclusion, and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character, no matter what ethnic background, gender, age, religion, identity, or disability. We energise society, all of society, and we do not discriminate based on our differences. Competitive salary and performance-based bonuses. Comprehensive health and wellness benefits. Opportunities for professional development and career advancement. Flexible working arrangements to support work-life balance. Access to brand-new technology and resources. An encouraging and inclusive work environment.
About The Company: We are working with a trusted and well-established provider of mechanical and electrical services, delivering bespoke solutions to a wide range of sectors, including commercial, education, healthcare, and residential. With a strong reputation for delivering high-quality projects, they are expanding and looking for a skilled Electrical Project Manager to join their dynamic team. Key Responsibilities: Manage the full lifecycle of electrical projects from planning and procurement through to completion and handover. Develop detailed project plans, ensuring delivery within budget, on time, and to the highest standards. Lead and coordinate project teams, subcontractors, and suppliers to ensure smooth project execution. Monitor and report on project progress, identifying and mitigating risks as required. Ensure all electrical installations meet regulatory and safety requirements. Foster strong relationships with clients, addressing any issues and maintaining customer satisfaction. Prepare and manage project documentation, including progress reports and financial forecasts. Requirements: Proven experience as an Electrical Project Manager in the construction or building services sector. Strong knowledge of electrical installations, systems, and regulations. Exceptional leadership, organisational, and communication skills. Ability to manage multiple projects simultaneously and meet tight deadlines. Proficiency in project management software and Microsoft Office Suite. Strong problem-solving skills and attention to detail. Full UK driving license. What We Offer: Competitive salary and benefits package. Career development and training opportunities. Exposure to exciting and diverse projects across key sectors. A supportive and collaborative working environment. How to Apply: If you are a driven and experienced Electrical Project Manager looking to join a forward-thinking company, we would love to hear from you. Please submit your CV and a cover letter detailing your experience and suitability for the role.
Aug 14, 2025
Full time
About The Company: We are working with a trusted and well-established provider of mechanical and electrical services, delivering bespoke solutions to a wide range of sectors, including commercial, education, healthcare, and residential. With a strong reputation for delivering high-quality projects, they are expanding and looking for a skilled Electrical Project Manager to join their dynamic team. Key Responsibilities: Manage the full lifecycle of electrical projects from planning and procurement through to completion and handover. Develop detailed project plans, ensuring delivery within budget, on time, and to the highest standards. Lead and coordinate project teams, subcontractors, and suppliers to ensure smooth project execution. Monitor and report on project progress, identifying and mitigating risks as required. Ensure all electrical installations meet regulatory and safety requirements. Foster strong relationships with clients, addressing any issues and maintaining customer satisfaction. Prepare and manage project documentation, including progress reports and financial forecasts. Requirements: Proven experience as an Electrical Project Manager in the construction or building services sector. Strong knowledge of electrical installations, systems, and regulations. Exceptional leadership, organisational, and communication skills. Ability to manage multiple projects simultaneously and meet tight deadlines. Proficiency in project management software and Microsoft Office Suite. Strong problem-solving skills and attention to detail. Full UK driving license. What We Offer: Competitive salary and benefits package. Career development and training opportunities. Exposure to exciting and diverse projects across key sectors. A supportive and collaborative working environment. How to Apply: If you are a driven and experienced Electrical Project Manager looking to join a forward-thinking company, we would love to hear from you. Please submit your CV and a cover letter detailing your experience and suitability for the role.
StudioXAG creates bold spaces that tell big stories We are a B Corp-certified creative studio in London and Amsterdam that believe in business as a force for good. We create exciting experiences for some of the world's best known brands, telling stories that touch every corner of the globe. Luckily for us, we have a diverse team of conceptual thinkers, creative dreamers and inquisitive makers that help this happen. They're our core. They make us tick, inspire us, push us to be better. Now we want to hear from you. The Role: Studio XAG is looking for a Freelance Senior Project Manager to manage projects across the design team from our London headquarters, ensuring the seamless delivery of all design projects whilst delivering a high level of customer service to our clients. Reporting into our Lead Project Manager you'll be joining a large-sized design team of 15 in a vibrant, exciting, and creative environment. You will have the opportunity to work with great brands on exciting projects; windows, permanent retail spaces, digital experiences and pop ups; driving planning and organisation across the design studio. We're looking for a confident, highly organised Freelance Senior Project Manager who has a hunger for facilitating the creation of inspiring industry-leading work. You should have strong project and client management experience within our industry, implementing and streamlining processes across teams to drive consistency and a high level of organisation. Ideal Experience: 5+ years experience in a similar role, Project Managing design for windows, permanent retail spaces, digital experiences and pop ups Seasoned industry player with varied client-facing experience Excellent understanding of the world of retail and brand experience and the design and production process Strong IT skills - in particular Google Workspace (Sheets, Slides & Docs), HubSpot (or other similar Sales & Marketing tools), Synergist (or other similar quoting & scheduling software) Experienced and highly competent in financial management of projects. Set up, tracking and billing Organisational master who is efficient and takes pride in their attention to detail Excellent communication skills A strong background in client servicing Great problem solving skills Leadership qualities and a hunger to deliver the best results Skills & Responsibilities: Supporting the Traffic Manager: in the overall scheduling and management of the design team with a view to maximise efficiency and capacity whilst delivering world-class creative Project Planning: for multiple projects of varying size, you will develop comprehensive project plans, including scope, objectives, timelines, budgets and resource allocation, in collaboration with design team leadership and our clients Resource Allocation: supporting the Traffic Manager in allocating design resources efficiently, including directors, designers, freelancers, and other team members, to ensure optimal project performance Client Communication: maintain regular and transparent communication with clients, keeping them informed about project progress, changes, and addressing any concerns or feedback in a professional and proactive manner. Ensuring both the client and the design team have what they need in regards to information & files in good time to deliver the projects. Booking, organising, facilitating and leading on client calls and meetings when required Internal communication: within the design team and across the business ensuring the clients needs are met and the project is delivered to our standards. Ensuring clean and accurate handover of projects between departments and stakeholders Budget Management: manage project budgets, tracking expenses, and ensuring that projects are delivered within the allocated budget. Build & provide cost estimates and client-facing quotes. Provide financial status and forecasts to clients and internally as necessary. Ensure all design projects are delivered on time and within budget managing the scope and timelines throughout and bringing key stakeholders together to solve timing and budgeting issues Timeline Management: create and manage multiple project schedules, ensuring deadlines are met and critical milestones are achieved. Identify potential roadblocks and implement solutions to keep projects on track Risk Assessment and Mitigation: identify project risks and develop strategies to mitigate these risks. Ensure that contingency plans are in place to handle unforeseen issues Documentation: maintain comprehensive project documentation, including project reports, status updates, and client correspondence Client Servicing: through brilliant project management ensure that the client is appropriately onboarded, happy and satisfied with our service. Conduct or instigate regular client feedback through Satisfaction surveys, identify potential growth opportunities and escalate any client issues or opportunities Location: We currently work a hybrid model; 3 days a week from our East London studio in E10 and 2 flexible days. Our normal working hours are 9am - 6pm but flexible working hours and days are available. Day rate: £300-£400 per day, please state your day rate upon application. Inclusion & Diversity StudioXAG is committed to a policy of equal opportunities, we strongly believe diversity helps us create better design. We embrace diversity in all areas of activity and encourage applications from people with disabilities and people of all ethnicities.
Aug 14, 2025
Full time
StudioXAG creates bold spaces that tell big stories We are a B Corp-certified creative studio in London and Amsterdam that believe in business as a force for good. We create exciting experiences for some of the world's best known brands, telling stories that touch every corner of the globe. Luckily for us, we have a diverse team of conceptual thinkers, creative dreamers and inquisitive makers that help this happen. They're our core. They make us tick, inspire us, push us to be better. Now we want to hear from you. The Role: Studio XAG is looking for a Freelance Senior Project Manager to manage projects across the design team from our London headquarters, ensuring the seamless delivery of all design projects whilst delivering a high level of customer service to our clients. Reporting into our Lead Project Manager you'll be joining a large-sized design team of 15 in a vibrant, exciting, and creative environment. You will have the opportunity to work with great brands on exciting projects; windows, permanent retail spaces, digital experiences and pop ups; driving planning and organisation across the design studio. We're looking for a confident, highly organised Freelance Senior Project Manager who has a hunger for facilitating the creation of inspiring industry-leading work. You should have strong project and client management experience within our industry, implementing and streamlining processes across teams to drive consistency and a high level of organisation. Ideal Experience: 5+ years experience in a similar role, Project Managing design for windows, permanent retail spaces, digital experiences and pop ups Seasoned industry player with varied client-facing experience Excellent understanding of the world of retail and brand experience and the design and production process Strong IT skills - in particular Google Workspace (Sheets, Slides & Docs), HubSpot (or other similar Sales & Marketing tools), Synergist (or other similar quoting & scheduling software) Experienced and highly competent in financial management of projects. Set up, tracking and billing Organisational master who is efficient and takes pride in their attention to detail Excellent communication skills A strong background in client servicing Great problem solving skills Leadership qualities and a hunger to deliver the best results Skills & Responsibilities: Supporting the Traffic Manager: in the overall scheduling and management of the design team with a view to maximise efficiency and capacity whilst delivering world-class creative Project Planning: for multiple projects of varying size, you will develop comprehensive project plans, including scope, objectives, timelines, budgets and resource allocation, in collaboration with design team leadership and our clients Resource Allocation: supporting the Traffic Manager in allocating design resources efficiently, including directors, designers, freelancers, and other team members, to ensure optimal project performance Client Communication: maintain regular and transparent communication with clients, keeping them informed about project progress, changes, and addressing any concerns or feedback in a professional and proactive manner. Ensuring both the client and the design team have what they need in regards to information & files in good time to deliver the projects. Booking, organising, facilitating and leading on client calls and meetings when required Internal communication: within the design team and across the business ensuring the clients needs are met and the project is delivered to our standards. Ensuring clean and accurate handover of projects between departments and stakeholders Budget Management: manage project budgets, tracking expenses, and ensuring that projects are delivered within the allocated budget. Build & provide cost estimates and client-facing quotes. Provide financial status and forecasts to clients and internally as necessary. Ensure all design projects are delivered on time and within budget managing the scope and timelines throughout and bringing key stakeholders together to solve timing and budgeting issues Timeline Management: create and manage multiple project schedules, ensuring deadlines are met and critical milestones are achieved. Identify potential roadblocks and implement solutions to keep projects on track Risk Assessment and Mitigation: identify project risks and develop strategies to mitigate these risks. Ensure that contingency plans are in place to handle unforeseen issues Documentation: maintain comprehensive project documentation, including project reports, status updates, and client correspondence Client Servicing: through brilliant project management ensure that the client is appropriately onboarded, happy and satisfied with our service. Conduct or instigate regular client feedback through Satisfaction surveys, identify potential growth opportunities and escalate any client issues or opportunities Location: We currently work a hybrid model; 3 days a week from our East London studio in E10 and 2 flexible days. Our normal working hours are 9am - 6pm but flexible working hours and days are available. Day rate: £300-£400 per day, please state your day rate upon application. Inclusion & Diversity StudioXAG is committed to a policy of equal opportunities, we strongly believe diversity helps us create better design. We embrace diversity in all areas of activity and encourage applications from people with disabilities and people of all ethnicities.
Monday to Friday (Weekends when required) Drivers Licence Required What you'll be doing: We're currently recruiting a dedicated General Manager to help ensure the smooth running of the operations in Defence on a full time basis, contracted to 40 hours per week. As a General Manager, you will lead and develop winning teams of departmental managers and frontline teams to provide exceptional service to our clients and customers and deliver great results for ESS. Take responsibility for the delivery of all contracted services, particularly the successful management of the outputs of each of our strategic partners and sub-contractors. Promote the reputation of ESS and ensure that every opportunity is taken to improve service standards and levels of customer More about the role: Could you bring your spark to Defence? Here's what you need to know before applying: Your key responsibilities will include: Manage client and contractual relationships effectively in a highly commercial manner ensuring compliance with company policies and ensuring that safety is placed at the forefront of all activities Drive foodservice and support solutions that exceed new and existing customer requirements and are built around a commitment to continuous improvement, a drive for greater efficiency and operational excellence Ensure that the site implements all relevant HSE procedures, including HACCP, Risk Assessments, accident and incident reporting and HSE training. Ensure that all appropriate HSE Information, instruction, training and supervision is provided to all employees to enable them to carry out their work safely and effectively Build enduring, productive and effective site level relationships with DIO and single service clients Review own unit contract performance, identify improvements and ensure contract compliance to exceed client and customer expectations Deliver budgeted profit for the site by leading departmental managers in delivery of their financial targets Ensure budgets are understood and that departmental managers are held to account for their performance, all in unit/above unit costs are continually analysed and managed and measures identified to deliver efficiencies Fully understand the delivery model for each of the activity streams operating within the site and continuously seek means for improvement to enhance customer satisfaction Commit to service excellence, embed the ESS Way throughout the site and, working with the Regional Manager and HRBP, ensure the existence of an effective training and development programme; act as an advocate for the ESS Way programme and continuously demonstrate the behaviours expected of a site General Manager Who you are: Our ideal Manager will: Previous experience in contract catering Experience of leading and managing teams to deliver results Track record of growing sales and retaining business Excellent written and oral communication skills Strong leadership with the ability to motivate and engage teams Ability to liaise with colleagues, customers and clients at all levels Quality and process driven with particular focus on delivering results Compliant with Company policies and procedures in line with client agreements IT Literate (MS Office, Email) We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families About Us Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams. Job Reference: com SU Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength! Show more Ready to Apply? Apply Now Share Location Barnstaple, Barnstaple, EX31 4AZ, United Kingdom Job Reference: com SU
Aug 14, 2025
Full time
Monday to Friday (Weekends when required) Drivers Licence Required What you'll be doing: We're currently recruiting a dedicated General Manager to help ensure the smooth running of the operations in Defence on a full time basis, contracted to 40 hours per week. As a General Manager, you will lead and develop winning teams of departmental managers and frontline teams to provide exceptional service to our clients and customers and deliver great results for ESS. Take responsibility for the delivery of all contracted services, particularly the successful management of the outputs of each of our strategic partners and sub-contractors. Promote the reputation of ESS and ensure that every opportunity is taken to improve service standards and levels of customer More about the role: Could you bring your spark to Defence? Here's what you need to know before applying: Your key responsibilities will include: Manage client and contractual relationships effectively in a highly commercial manner ensuring compliance with company policies and ensuring that safety is placed at the forefront of all activities Drive foodservice and support solutions that exceed new and existing customer requirements and are built around a commitment to continuous improvement, a drive for greater efficiency and operational excellence Ensure that the site implements all relevant HSE procedures, including HACCP, Risk Assessments, accident and incident reporting and HSE training. Ensure that all appropriate HSE Information, instruction, training and supervision is provided to all employees to enable them to carry out their work safely and effectively Build enduring, productive and effective site level relationships with DIO and single service clients Review own unit contract performance, identify improvements and ensure contract compliance to exceed client and customer expectations Deliver budgeted profit for the site by leading departmental managers in delivery of their financial targets Ensure budgets are understood and that departmental managers are held to account for their performance, all in unit/above unit costs are continually analysed and managed and measures identified to deliver efficiencies Fully understand the delivery model for each of the activity streams operating within the site and continuously seek means for improvement to enhance customer satisfaction Commit to service excellence, embed the ESS Way throughout the site and, working with the Regional Manager and HRBP, ensure the existence of an effective training and development programme; act as an advocate for the ESS Way programme and continuously demonstrate the behaviours expected of a site General Manager Who you are: Our ideal Manager will: Previous experience in contract catering Experience of leading and managing teams to deliver results Track record of growing sales and retaining business Excellent written and oral communication skills Strong leadership with the ability to motivate and engage teams Ability to liaise with colleagues, customers and clients at all levels Quality and process driven with particular focus on delivering results Compliant with Company policies and procedures in line with client agreements IT Literate (MS Office, Email) We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families About Us Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams. Job Reference: com SU Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength! Show more Ready to Apply? Apply Now Share Location Barnstaple, Barnstaple, EX31 4AZ, United Kingdom Job Reference: com SU
Salary: £53,000 - £59,000 DOE Bonus : 20% potential - Up to £70,800 OTE Location: Samsung Experience Store , Stratford Are you a dynamic and results-driven leader with a passion for technology and customer service? Do you thrive in a fast-paced environment and love inspiring a team to achieve greatness? If so, we have an exciting opportunity for you! We are looking for a talented General Manager to join our Samsung Experience Store in Stratford Role Summary: As the General Manager, you will play a pivotal role in driving the success of the store by aligning with the PRS& Samsung brand and ethos. Your mission will be to deliver exceptional customer service, ensure operational compliance, and introduce Samsung products that enhance customers' connected lives. Core Responsibilities: Health & Safety: You'll lead by example, ensuring the highest standards of health and safety across the store, creating a safe and welcoming environment for customers and colleagues alike. Store Standards Expert: Maintaining impeccable store standards will be a top priority for you. Your keen eye for detail will ensure that the store always looks its best, providing an inviting shopping experience for customers. Team Leadership: Managing and inspiring colleagues across all departments will be essential to foster a high-performing and motivated team. You'll set clear expectations and provide direction while encouraging your team to embody PRS& Samsung values. Operational Excellence: You'll follow and uphold the PRS& Samsung processes, guidelines, and policies to ensure seamless operations and efficiency throughout the store. Shift Management: As a key holder, you'll take charge of general shift management, making sure all daily tasks are carried out smoothly. Resource Management: Managing resources effectively will be crucial, ensuring budgets are adhered to and optimized across various areas. Deliverables: Shop Floor Excellence: Your focus on shop floor management will ensure a seamless customer experience. Performance Management: You'll observe and track performance metrics across the team, providing valuable insights and feedback. Customer Experience: Delivering a great brand experience will be at the heart of your role, encompassing both sales and service. Team Development: You'll manage all sales colleagues, providing performance reviews, conducting coaching sessions, and mentoring to promote their growth. Training Compliance: Ensuring that all colleagues are up to date with their training metrics. Market Analysis: Analysing local market changes that may impact on trade to stay ahead of the competition. Evidencable Knowledge, Skills and Experience: Experience in people management, leadership and direction -setting a clear direction for your team, inspiring others, and able to articulate our values with conviction Communication and influencing skills that generate commitment and loyalty Passionate about people -from customers to stakeholders The ability to prioritise workloads while balancing a multiskilled team's deployment in a multilevel site A commercially minded approach to retail The ability to adapt quickly to changing circumstances and to promote the benefits of change to those around you Previous high level retail management experience is essential Knowledge of the Samsung eco system and a love for all things tech Constantly challenges own knowledge and drives own learning Can effectively demonstrate ability in managing large teams (30+) Evidence of people development and future succession planning Effective stakeholder management Why join us? At PRS& Samsung, we offer more than just a job; we offer a platform to grow and develop your skills. You'll be part of an enthusiastic team that shares your passion for technology and customer satisfaction. With opportunities for learning and career advancement, you can shape your future in the tech retail industry. We have a Learning and Development team dedicated to your professional training in the role. Training includes (but not limited to), Induction, FCA, Product, Customer Journey, and Management Development Programmes. What we can offer you: Samsung Employee Discount Portal Birthday Holiday Perks and Rewards (Discounts across multiple retailers) Monthly Bonus Potential Well- being Tools and Platform Mental Health First Aid Access Seeded Devices - including the latest Flagship Device! Employee Assistance Platform Annual partnership with National Charities Celebrations of Awareness Days and Religious Holidays
Aug 14, 2025
Full time
Salary: £53,000 - £59,000 DOE Bonus : 20% potential - Up to £70,800 OTE Location: Samsung Experience Store , Stratford Are you a dynamic and results-driven leader with a passion for technology and customer service? Do you thrive in a fast-paced environment and love inspiring a team to achieve greatness? If so, we have an exciting opportunity for you! We are looking for a talented General Manager to join our Samsung Experience Store in Stratford Role Summary: As the General Manager, you will play a pivotal role in driving the success of the store by aligning with the PRS& Samsung brand and ethos. Your mission will be to deliver exceptional customer service, ensure operational compliance, and introduce Samsung products that enhance customers' connected lives. Core Responsibilities: Health & Safety: You'll lead by example, ensuring the highest standards of health and safety across the store, creating a safe and welcoming environment for customers and colleagues alike. Store Standards Expert: Maintaining impeccable store standards will be a top priority for you. Your keen eye for detail will ensure that the store always looks its best, providing an inviting shopping experience for customers. Team Leadership: Managing and inspiring colleagues across all departments will be essential to foster a high-performing and motivated team. You'll set clear expectations and provide direction while encouraging your team to embody PRS& Samsung values. Operational Excellence: You'll follow and uphold the PRS& Samsung processes, guidelines, and policies to ensure seamless operations and efficiency throughout the store. Shift Management: As a key holder, you'll take charge of general shift management, making sure all daily tasks are carried out smoothly. Resource Management: Managing resources effectively will be crucial, ensuring budgets are adhered to and optimized across various areas. Deliverables: Shop Floor Excellence: Your focus on shop floor management will ensure a seamless customer experience. Performance Management: You'll observe and track performance metrics across the team, providing valuable insights and feedback. Customer Experience: Delivering a great brand experience will be at the heart of your role, encompassing both sales and service. Team Development: You'll manage all sales colleagues, providing performance reviews, conducting coaching sessions, and mentoring to promote their growth. Training Compliance: Ensuring that all colleagues are up to date with their training metrics. Market Analysis: Analysing local market changes that may impact on trade to stay ahead of the competition. Evidencable Knowledge, Skills and Experience: Experience in people management, leadership and direction -setting a clear direction for your team, inspiring others, and able to articulate our values with conviction Communication and influencing skills that generate commitment and loyalty Passionate about people -from customers to stakeholders The ability to prioritise workloads while balancing a multiskilled team's deployment in a multilevel site A commercially minded approach to retail The ability to adapt quickly to changing circumstances and to promote the benefits of change to those around you Previous high level retail management experience is essential Knowledge of the Samsung eco system and a love for all things tech Constantly challenges own knowledge and drives own learning Can effectively demonstrate ability in managing large teams (30+) Evidence of people development and future succession planning Effective stakeholder management Why join us? At PRS& Samsung, we offer more than just a job; we offer a platform to grow and develop your skills. You'll be part of an enthusiastic team that shares your passion for technology and customer satisfaction. With opportunities for learning and career advancement, you can shape your future in the tech retail industry. We have a Learning and Development team dedicated to your professional training in the role. Training includes (but not limited to), Induction, FCA, Product, Customer Journey, and Management Development Programmes. What we can offer you: Samsung Employee Discount Portal Birthday Holiday Perks and Rewards (Discounts across multiple retailers) Monthly Bonus Potential Well- being Tools and Platform Mental Health First Aid Access Seeded Devices - including the latest Flagship Device! Employee Assistance Platform Annual partnership with National Charities Celebrations of Awareness Days and Religious Holidays
The Venue Known for pushing the boundaries between 'dinner and sinner', MR PORTER London brings a concept that artfully merges the quality of a modern steakhouse with the buzz and experience of a chic lounge. Breaking the rules of fine dining, while offering the best culinary experience in town, MR PORTER invites you to a world of sinful delights and beautiful contradictions. MR PORTER is a companion by day - hunter by night, a gentleman, a merciless lover, a jetsetter and a local. MR PORTER is set in the iconic Park Lane Hilton Hotel in Mayfair. The Job Our General Manager is hardworking, dedicated and strive to deliver the superior level of customer service that we are known for. Our teams have bags of personality and are confident working in a fast pace environment whilst maintaining THE ENTOURAGE GROUP's high standards. Be a part of THE ENTOURAGE GROUP's team and create unforgettable gastronomic experiences. Responsibilities & Requirements Proven experience as a Restaurant Manager or General Manager in an upscale dining environment. Exceptional understanding of fine dining service standards, culinary trends, and customer expectations. Oversee and manage all aspects of restaurant operations, ensuring seamless service delivery. Develop and execute strategic plans to enhance guest satisfaction and drive business growth. Foster a culture of excellence among the team, providing guidance, support, and training. Collaborate with the culinary and service teams to maintain MR PORTER's high standards. Actively participate in the recruitment, onboarding, and development of team members. Drive promotional initiatives to increase restaurant visibility and engagement. Passion for delivering outstanding customer service and creating memorable experiences. Ability to thrive in a fast-paced, high-end dining environment. Living in London (flexible with commuting) You have your UK Visa / Work Permit to work in London Benefits Competitive salary 48-hour contract hours 25% F&B discount at The Entourage Group venues Recommend a friend scheme with a bonus after 6 months Paid day off for your Birthday Staff meal on duty 28 days holidays including bank holidays Company pension contributions Extensive career development and training opportunities World class in-house training Bespoke uniform Anniversary bonus Paid moving day Unrivalled opportunities for progressions and development across THE ENTOURAGE GROUP Interested? Please apply via the "apply for this job" button below and make sure you fill in our application form. MR PORTER is a member of The Entourage Group. THE ENTOURAGE GROUP is an unexampled hospitality imperium, creating and building internationally acclaimed concepts. The brainchild of creative entrepreneur Yossi Eliyahoo 'Hospitality Entrepreneur of 2015', THE ENTOURAGE GROUP's story began in Amsterdam in 2008 with the launch of MOMO, a sophisticated Asian-fusion restaurant, bar and lounge that immediately established itself as the go-to venue for local and international tastemakers. The success story continued with the creation of A-list favorites such as IZAKAYA, THE BUTCHER, THE BUTCHER Social Club, SHIRKHAN, Toni Loco, Roladin, Do Not Disturb, THE DUCHESS and MR PORTER STEAKHOUSE.
Aug 14, 2025
Full time
The Venue Known for pushing the boundaries between 'dinner and sinner', MR PORTER London brings a concept that artfully merges the quality of a modern steakhouse with the buzz and experience of a chic lounge. Breaking the rules of fine dining, while offering the best culinary experience in town, MR PORTER invites you to a world of sinful delights and beautiful contradictions. MR PORTER is a companion by day - hunter by night, a gentleman, a merciless lover, a jetsetter and a local. MR PORTER is set in the iconic Park Lane Hilton Hotel in Mayfair. The Job Our General Manager is hardworking, dedicated and strive to deliver the superior level of customer service that we are known for. Our teams have bags of personality and are confident working in a fast pace environment whilst maintaining THE ENTOURAGE GROUP's high standards. Be a part of THE ENTOURAGE GROUP's team and create unforgettable gastronomic experiences. Responsibilities & Requirements Proven experience as a Restaurant Manager or General Manager in an upscale dining environment. Exceptional understanding of fine dining service standards, culinary trends, and customer expectations. Oversee and manage all aspects of restaurant operations, ensuring seamless service delivery. Develop and execute strategic plans to enhance guest satisfaction and drive business growth. Foster a culture of excellence among the team, providing guidance, support, and training. Collaborate with the culinary and service teams to maintain MR PORTER's high standards. Actively participate in the recruitment, onboarding, and development of team members. Drive promotional initiatives to increase restaurant visibility and engagement. Passion for delivering outstanding customer service and creating memorable experiences. Ability to thrive in a fast-paced, high-end dining environment. Living in London (flexible with commuting) You have your UK Visa / Work Permit to work in London Benefits Competitive salary 48-hour contract hours 25% F&B discount at The Entourage Group venues Recommend a friend scheme with a bonus after 6 months Paid day off for your Birthday Staff meal on duty 28 days holidays including bank holidays Company pension contributions Extensive career development and training opportunities World class in-house training Bespoke uniform Anniversary bonus Paid moving day Unrivalled opportunities for progressions and development across THE ENTOURAGE GROUP Interested? Please apply via the "apply for this job" button below and make sure you fill in our application form. MR PORTER is a member of The Entourage Group. THE ENTOURAGE GROUP is an unexampled hospitality imperium, creating and building internationally acclaimed concepts. The brainchild of creative entrepreneur Yossi Eliyahoo 'Hospitality Entrepreneur of 2015', THE ENTOURAGE GROUP's story began in Amsterdam in 2008 with the launch of MOMO, a sophisticated Asian-fusion restaurant, bar and lounge that immediately established itself as the go-to venue for local and international tastemakers. The success story continued with the creation of A-list favorites such as IZAKAYA, THE BUTCHER, THE BUTCHER Social Club, SHIRKHAN, Toni Loco, Roladin, Do Not Disturb, THE DUCHESS and MR PORTER STEAKHOUSE.
Based in London, Milton Keynes, Birmingham or Wilmslow Job title: Home Finance Adviser Direct Home Finance Location: London, Milton Keynes, Birmingham or Wilmslow Closing date: 31 August 2025 Job Summary A Home Finance Adviser provides customers (UK/Expat/International) with a full advice and recommendation service for Home Finance working in accordance with the Banks values, scope of service, regulatory and compliance requirements whilst maintaining excellent customer satisfaction. Key responsibilities To source and progress Regulated (Home Purchase Plan) and Non-Regulated (Buy to Let) home finance applications through to completion and Working within the agreed SLAs. The role holder is responsible for making suitable recommendations to the Bank's credit function to enable growth of the Home Finance book in line with business strategy, whilst ensuring that all finance applications are completed within policy and criteria. Generate telephone appointment activity in order to achieve new business goals, tracking potential customers and following up on enquiries. Recommend the most suitable product, term, and payment method to suit the customer's needs, priorities, and circumstances. Provide a high-quality service to customers in a compliant manner. Achieve and maintain competence to ensure continued professional development. Complete extensive due diligence on home finance applications adopting a host of credit assessment skills to recommend the basis on which risk is taken. Development of existing customer relationships to ensure business retention and growth. To achieve set individual targets in a variety of areas and to contribute towards the overall performance of the Commercial and Home finance business, whilst minimising the risk of losses. Work alongside the Home Finance BDMs. Provide ongoing MI, tracking lead source and outcomes. Ensure that market, sector, and Regulatory knowledge is continuously developed and maintained. Understand and abide by the principles of Conduct Risk, Treating Customers Fairly and Consumer duty rules. Any other duties commensurate with the grade and level of responsibility of this post, for which the post holder has the necessary experience and/or training. Working within the agreed SLAs. This role is in-scope of the Regulators' Senior Manager and Certification Regime. As such the jobholder will be assessed and certified annually. Your role as Home Finance Adviser - Direct Home Finance is a certified function. You are therefore required to discharge the following governance responsibilities: Skills required Previous experience in a Home Finance advisory capacity. Experience within the specialist Buy to Let Home Finance sector. A detailed understanding of banking credit processes. Proven ability to extract key financial information for individuals, partnerships, and companies. Excellent telephone manner. Computer literate with an ability to work with common IT platforms. Team player and excellent relationship builder. Driven, self-motivated and enthusiastic. Advanced understanding of Home Finance products (inc. Secured Financing). Risk awareness. Regulatory standards awareness. Working collaboratively with key stakeholders within the bank. CeMap or equivalent. Beneficial skills and qualifications Understanding of Shariah Banking. About us Founded in 2007, we are a challenger bank that operates in accordance with Shariah principles, with offices in London, Milton Keynes and Wilmslow. We offer personal and corporate savings products and finance for UK residential and commercial property, in addition to sourcing and advising on UK real estate investments. We offer highly attractive reward package; the typical benefits include: 25 days holiday entitlement increasing with service Pension plan Private medical insurance Income protection Life assurance Employee referral bonus Gatehouse Bank is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. Please be advised that we have an appointed recruitment partner, The Curve Group, to manage our recruitment process and give candidates the best possible experience in pursuing a career with Gatehouse Bank. The personal details you have shared with us may be processed by The Curve Group on behalf of Gatehouse Bank. Full details of their Privacy Policy can be viewed here . Milton Keynes Job SummaryThe purpose of this role is to be responsible for the day-to-day handling of customers who are having difficulties paying their Read more and apply London, Milton Keynes or Wilmslow Job SummaryTo underwrite and process all new home finance applications from receipt of application through to offer. Manage conversations a Read more and apply London Job SummaryThe Senior Risk Analytics Analyst role sits in the Credit Risk team but supports the broader Prudential risk analytics needs of Read more and apply
Aug 14, 2025
Full time
Based in London, Milton Keynes, Birmingham or Wilmslow Job title: Home Finance Adviser Direct Home Finance Location: London, Milton Keynes, Birmingham or Wilmslow Closing date: 31 August 2025 Job Summary A Home Finance Adviser provides customers (UK/Expat/International) with a full advice and recommendation service for Home Finance working in accordance with the Banks values, scope of service, regulatory and compliance requirements whilst maintaining excellent customer satisfaction. Key responsibilities To source and progress Regulated (Home Purchase Plan) and Non-Regulated (Buy to Let) home finance applications through to completion and Working within the agreed SLAs. The role holder is responsible for making suitable recommendations to the Bank's credit function to enable growth of the Home Finance book in line with business strategy, whilst ensuring that all finance applications are completed within policy and criteria. Generate telephone appointment activity in order to achieve new business goals, tracking potential customers and following up on enquiries. Recommend the most suitable product, term, and payment method to suit the customer's needs, priorities, and circumstances. Provide a high-quality service to customers in a compliant manner. Achieve and maintain competence to ensure continued professional development. Complete extensive due diligence on home finance applications adopting a host of credit assessment skills to recommend the basis on which risk is taken. Development of existing customer relationships to ensure business retention and growth. To achieve set individual targets in a variety of areas and to contribute towards the overall performance of the Commercial and Home finance business, whilst minimising the risk of losses. Work alongside the Home Finance BDMs. Provide ongoing MI, tracking lead source and outcomes. Ensure that market, sector, and Regulatory knowledge is continuously developed and maintained. Understand and abide by the principles of Conduct Risk, Treating Customers Fairly and Consumer duty rules. Any other duties commensurate with the grade and level of responsibility of this post, for which the post holder has the necessary experience and/or training. Working within the agreed SLAs. This role is in-scope of the Regulators' Senior Manager and Certification Regime. As such the jobholder will be assessed and certified annually. Your role as Home Finance Adviser - Direct Home Finance is a certified function. You are therefore required to discharge the following governance responsibilities: Skills required Previous experience in a Home Finance advisory capacity. Experience within the specialist Buy to Let Home Finance sector. A detailed understanding of banking credit processes. Proven ability to extract key financial information for individuals, partnerships, and companies. Excellent telephone manner. Computer literate with an ability to work with common IT platforms. Team player and excellent relationship builder. Driven, self-motivated and enthusiastic. Advanced understanding of Home Finance products (inc. Secured Financing). Risk awareness. Regulatory standards awareness. Working collaboratively with key stakeholders within the bank. CeMap or equivalent. Beneficial skills and qualifications Understanding of Shariah Banking. About us Founded in 2007, we are a challenger bank that operates in accordance with Shariah principles, with offices in London, Milton Keynes and Wilmslow. We offer personal and corporate savings products and finance for UK residential and commercial property, in addition to sourcing and advising on UK real estate investments. We offer highly attractive reward package; the typical benefits include: 25 days holiday entitlement increasing with service Pension plan Private medical insurance Income protection Life assurance Employee referral bonus Gatehouse Bank is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. Please be advised that we have an appointed recruitment partner, The Curve Group, to manage our recruitment process and give candidates the best possible experience in pursuing a career with Gatehouse Bank. The personal details you have shared with us may be processed by The Curve Group on behalf of Gatehouse Bank. Full details of their Privacy Policy can be viewed here . Milton Keynes Job SummaryThe purpose of this role is to be responsible for the day-to-day handling of customers who are having difficulties paying their Read more and apply London, Milton Keynes or Wilmslow Job SummaryTo underwrite and process all new home finance applications from receipt of application through to offer. Manage conversations a Read more and apply London Job SummaryThe Senior Risk Analytics Analyst role sits in the Credit Risk team but supports the broader Prudential risk analytics needs of Read more and apply
This is a 12-month maternity cover fixed-term contract beginning early September 2025. This role is full-time, on site at our New Maker Yards neighbourhood at 40 hours per week, including occasional Saturday-working on a rota basis. Overall Purpose Get Living, renting is more than just finding a home - it's about creating a vibrant lifestyle and community. The Senior Resident Manager is responsible for ensuring high standards of customer service are delivered at all times and drives an excellent resident experience. This role leads and manages the neighbourhood team to ensure smooth daily operations are delivered in an efficient and effective manner, coaching and supporting Resident Managers in handling resident issues. Key Relationships Internal: Neighbourhood team, Director of Operations, Customer Hub, business support functions External: Residents, customers, Property Management Company, contractors, third party suppliers Key Responsibilities & Accountabilities Manage the resident experience through direct oversight of the Resident Managers and Maintenance team. Collaborate closely with the Property Management Company to ensure standards of quality, safety, security, efficiency, and profitability are consistently met. Foster an environment that enables the General Manager (GM) and Neighbourhood Manager (NM) of New Maker Yards to shape the resident proposition and drive commercial performance through effective management of property-related costs and budget control. Lead and inspire the neighbourhood team to embed a strong "residents first" mindset in all aspects of service delivery. Continuously assess and refine productivity and operational processes to drive efficiency and support the achievement of company objectives. Ensure all neighbourhood activities align with company policies, procedures, and relevant property legislation and standards. Collaborate with the GM and NM to deliver agreed business plans and goals. Take ownership of specific short-term and long-term projects aligned with business strategy. Manage the Maintenance function to meet agreed KPIs and service standards, ensuring work is delivered on time, within budget, and to expected quality levels. Act as the primary contact for feedback and complaints before they are escalated to the NM or GM, working proactively to protect the company's reputation and maintain resident satisfaction. Build and maintain effective working relationships with central support functions and the wider operations team to ensure seamless operational support and drive improved outcomes where needed. Recruit, manage and develop direct reports, ensuring clear performance expectations, professional growth, and strong team engagement. Organising and leading on Resident events, working with local business and completing risk assessments. Completing office administration tasks including, but not limited to, raising and approving Purchase Orders, approving leasing contracts, setting up new suppliers, expenses and debt chasing. Qualifications & Experience Property management, build to rent / residential experience essential. Leadership and team management experience essential. Demonstrable track record in delivery of process improvement that drive efficiencies and support positive customer experiences. Industry legislation knowledge. ARLA or equivalent property qualification highly desirable. Medium to advanced computer skills, including Microsoft Office applications (Excel, Word, etc.) and good industry related systems knowledge e.g. Yardi, HubSpot. Excellent interpersonal and communication skills, both written and verbal. Ability to engage and be confident in dealing with a variety of people at all levels - residents, management and third parties. Self-motivated and proactive. Adaptable and resilient, able to handle pressure and peak periods. Excellent attention to detail and organised approach to prioritising tasks. Get Living Values Actively champion our company values of Respect, Integrity, Togetherness, Excellence, and Innovation . Note - this is a summary of the main duties of this position. The Company reserves the right to require the role-holder to undertake such additional tasks or duties as may be within their capabilities and abide by all reasonable rules and instructions given by the Company. Get Living Commitment Diversity & Inclusion We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Health & Safety Get Living is responsible for providing a safe and healthy environment for all employees, residents, commercial occupiers, service providers, and visitors who may be affected by its undertakings across its portfolio. We are committed to continual improvement of performance, recognising the importance of investing in the health and welfare of our Employees by providing a physical and social working environment which is conducive to maintaining a healthy, fit and highly motivated workforce. We encourage a positive health and safety culture by actively promoting occupational health and safety through the provision of information, training, instruction and supervision. Through ongoing consultation with employees, partners and suppliers everyone is enthusiastically involved in managing risk and ensuring that our sites are a safe place to live, work and visit. ESG Get Living is committed to leading and promoting ESG initiatives as well as identifying ways to improve sustainability goals. Experience Property management, build to rent / residential experience essential; leadership and team management experience; strong customer service experience
Aug 14, 2025
Full time
This is a 12-month maternity cover fixed-term contract beginning early September 2025. This role is full-time, on site at our New Maker Yards neighbourhood at 40 hours per week, including occasional Saturday-working on a rota basis. Overall Purpose Get Living, renting is more than just finding a home - it's about creating a vibrant lifestyle and community. The Senior Resident Manager is responsible for ensuring high standards of customer service are delivered at all times and drives an excellent resident experience. This role leads and manages the neighbourhood team to ensure smooth daily operations are delivered in an efficient and effective manner, coaching and supporting Resident Managers in handling resident issues. Key Relationships Internal: Neighbourhood team, Director of Operations, Customer Hub, business support functions External: Residents, customers, Property Management Company, contractors, third party suppliers Key Responsibilities & Accountabilities Manage the resident experience through direct oversight of the Resident Managers and Maintenance team. Collaborate closely with the Property Management Company to ensure standards of quality, safety, security, efficiency, and profitability are consistently met. Foster an environment that enables the General Manager (GM) and Neighbourhood Manager (NM) of New Maker Yards to shape the resident proposition and drive commercial performance through effective management of property-related costs and budget control. Lead and inspire the neighbourhood team to embed a strong "residents first" mindset in all aspects of service delivery. Continuously assess and refine productivity and operational processes to drive efficiency and support the achievement of company objectives. Ensure all neighbourhood activities align with company policies, procedures, and relevant property legislation and standards. Collaborate with the GM and NM to deliver agreed business plans and goals. Take ownership of specific short-term and long-term projects aligned with business strategy. Manage the Maintenance function to meet agreed KPIs and service standards, ensuring work is delivered on time, within budget, and to expected quality levels. Act as the primary contact for feedback and complaints before they are escalated to the NM or GM, working proactively to protect the company's reputation and maintain resident satisfaction. Build and maintain effective working relationships with central support functions and the wider operations team to ensure seamless operational support and drive improved outcomes where needed. Recruit, manage and develop direct reports, ensuring clear performance expectations, professional growth, and strong team engagement. Organising and leading on Resident events, working with local business and completing risk assessments. Completing office administration tasks including, but not limited to, raising and approving Purchase Orders, approving leasing contracts, setting up new suppliers, expenses and debt chasing. Qualifications & Experience Property management, build to rent / residential experience essential. Leadership and team management experience essential. Demonstrable track record in delivery of process improvement that drive efficiencies and support positive customer experiences. Industry legislation knowledge. ARLA or equivalent property qualification highly desirable. Medium to advanced computer skills, including Microsoft Office applications (Excel, Word, etc.) and good industry related systems knowledge e.g. Yardi, HubSpot. Excellent interpersonal and communication skills, both written and verbal. Ability to engage and be confident in dealing with a variety of people at all levels - residents, management and third parties. Self-motivated and proactive. Adaptable and resilient, able to handle pressure and peak periods. Excellent attention to detail and organised approach to prioritising tasks. Get Living Values Actively champion our company values of Respect, Integrity, Togetherness, Excellence, and Innovation . Note - this is a summary of the main duties of this position. The Company reserves the right to require the role-holder to undertake such additional tasks or duties as may be within their capabilities and abide by all reasonable rules and instructions given by the Company. Get Living Commitment Diversity & Inclusion We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Health & Safety Get Living is responsible for providing a safe and healthy environment for all employees, residents, commercial occupiers, service providers, and visitors who may be affected by its undertakings across its portfolio. We are committed to continual improvement of performance, recognising the importance of investing in the health and welfare of our Employees by providing a physical and social working environment which is conducive to maintaining a healthy, fit and highly motivated workforce. We encourage a positive health and safety culture by actively promoting occupational health and safety through the provision of information, training, instruction and supervision. Through ongoing consultation with employees, partners and suppliers everyone is enthusiastically involved in managing risk and ensuring that our sites are a safe place to live, work and visit. ESG Get Living is committed to leading and promoting ESG initiatives as well as identifying ways to improve sustainability goals. Experience Property management, build to rent / residential experience essential; leadership and team management experience; strong customer service experience
First Military Recruitment Ltd
Worcester, Worcestershire
EY331 Business Development Account Manager Location : Worcester (office-based with travel to customer locations) Salary: £40,000 £50,000 DOE + Uncapped Commission (plus contributory pension and free on-site parking) Overview: First Military Recruitment are currently seeking a Business Development Account Manager on behalf of one of our clients. This role focuses on the acquisition of new business and the re-engagement of lapsed clients. The successful candidate will play a key part in growing revenue and maintaining high levels of customer satisfaction. Our client encourages applications from ex-military personnel. Duties and Responsibilities: Drive new business development and re-engage lapsed accounts Achieve monthly sales targets and meet performance KPIs Present and position services to prospects and existing customers Build and maintain strong client relationships for long-term retention Understand customer needs and tailor solutions accordingly Collaborate with marketing to maximise outreach and lead generation Maintain accurate CRM records and update sales systems Prepare accurate customer quotes and apply pricing models correctly Produce and execute a business plan to support new business objectives Ensure compliance with internal policies, standards, and best practices Skills and Qualifications : Minimum 3 years of successful B2B sales or business development experience Excellent verbal and written communication skills Strong initiative and ability to work independently Reliable, well-organised, and professional in all aspects Resilient and empathetic approach to sales Smart appearance and a positive attitude Competent in using CRM systems and business software Desirable: 5+ years experience in a similar B2B role Strong process compliance and attention to detail Consultative, relationship-based sales style Innovative and proactive mindset Seeks continual growth and development Benefits: Uncapped Commission Cycle to work scheme Free eye tests and flu jabs Family friendly policies Hybrid working (after 6 months) Additional holiday after 5 years service 33 days holiday including bank holidays Free parking Personal / Professional development Company away days and events
Aug 14, 2025
Full time
EY331 Business Development Account Manager Location : Worcester (office-based with travel to customer locations) Salary: £40,000 £50,000 DOE + Uncapped Commission (plus contributory pension and free on-site parking) Overview: First Military Recruitment are currently seeking a Business Development Account Manager on behalf of one of our clients. This role focuses on the acquisition of new business and the re-engagement of lapsed clients. The successful candidate will play a key part in growing revenue and maintaining high levels of customer satisfaction. Our client encourages applications from ex-military personnel. Duties and Responsibilities: Drive new business development and re-engage lapsed accounts Achieve monthly sales targets and meet performance KPIs Present and position services to prospects and existing customers Build and maintain strong client relationships for long-term retention Understand customer needs and tailor solutions accordingly Collaborate with marketing to maximise outreach and lead generation Maintain accurate CRM records and update sales systems Prepare accurate customer quotes and apply pricing models correctly Produce and execute a business plan to support new business objectives Ensure compliance with internal policies, standards, and best practices Skills and Qualifications : Minimum 3 years of successful B2B sales or business development experience Excellent verbal and written communication skills Strong initiative and ability to work independently Reliable, well-organised, and professional in all aspects Resilient and empathetic approach to sales Smart appearance and a positive attitude Competent in using CRM systems and business software Desirable: 5+ years experience in a similar B2B role Strong process compliance and attention to detail Consultative, relationship-based sales style Innovative and proactive mindset Seeks continual growth and development Benefits: Uncapped Commission Cycle to work scheme Free eye tests and flu jabs Family friendly policies Hybrid working (after 6 months) Additional holiday after 5 years service 33 days holiday including bank holidays Free parking Personal / Professional development Company away days and events
At InPost we hire awesome people who aren't afraid to bring ideas to the table, to make mistakes, and challenge the norm! Want to be part of a UK hub, in a global business that is scaling rapidly, evolving fast and radically changing the decades-old delivery universe? If so, read on, as we're looking for aCommercial Operations Specialist to join our Networkteam! Our mission? To switch up the status quo and become the UK's leading out-of-home business. With a fast-growing network of thousands of smart lockers, hundreds of leading retail partners and the launch of our transformative Send service, we're bringing freedom to anyone with a parcel. At InPost UK, we're building an unparalleled group of talent that's committed to help us power our mission to reshape the way parcels move, and redefine eCommerce logistics. Our team is packed full of top-notch experts in e-commerce, technology, scale-up growth, sustainability, logistics and supply chain. We're a passionate bunch with high ambition - we collaborate, innovate, support each other, and leave egos at the door. About the role: We are looking for a Commercial Operations Specialist to help manage our independent landlord network in addition to supporting account managers with our enterprise portfolio. This is an exciting time to join InPost's UK Network team; as the business is rapidly growing, there is greater emphasis on managing our existing partnerships to drive utilisation and expansion. What you'll be doing: Manage all escalations from our Independent landlord portfolio, ensuring timely responses and quick resolutions that drive high customer satisfaction. Resolve day-to-day operational problems preventing the successful delivery/collection of parcels. Negotiate locker expansions with existing landlords where there is high demand Leverage the InPost value proposition to successfully renew contracts and prevent removals across the estate. Share feedback and insights across the UK Network team to help build, and continually refine, the strategy for independents, including marketing activations. Thoroughly understand, and where possible, pre-empt business challenges faced by our landlords and identify how InPost can support. Collaborate with Customer Experience, Network Health and Finance to continually streamline the processes used for managing Independent queries. Liaise with the Deployment Operations team to ensure account managers are aware of issues regarding extensions, relocations and upgrades of machines across the network. What we need from you: Experience in building and developing client relationships. Experience handling difficult escalations and complaints over the phone Experience negotiating with clients and closing deals over the phone You are results-driven and can think outside the box to overcome challenges. You have strong influencing skills - you have the ability to make people believe in you and the proposition. You are a natural collaborator- a great teammate, accountable with excellent communication skills. You have a go-getter attitude - agile and responsive with the ability to prioritise, juggle multiple opportunities and execute. You are highly organised with excellent time management skills, and naturally look for new ways to continuously drive efficiencies. You have strong attention to detail, ensuring data gaps or inconsistencies are identified and rectified You are confident using reporting systems and databases We're looking for people who are ready for a fast paced environment, get their kicks out of problem solving and can balance getting today's stuff done, whilst building for the future. We're looking for people with drive and natural curiosity - who want to do things differently. And do them brilliantly. We love to reward our people for the great work they do: Enhanced Annual Leave - 26 Days Plus the Option to Buy Additional Days per year More time for you to relax, explore, and enjoy life. Vitality Health Care Stay healthy and happy with our top-notch health coverage. Work from Anywhere - 4 Weeks per year Embrace the freedom to work remotely abroad for up to 4 weeks per year, allowing you to explore new horizons while staying connected. Enhanced Parental Leave We support you during those precious family moments. Rail Loan Commute with ease! Purchase an annual season ticket, expense it through our InPost expenses procedure, and enjoy a more affordable interest free repayment over the year. Volunteering Days Take a paid day to make a difference in your community Hybrid Working (Role suitability dependent) We innovate, collaborate and optimise by coming together 3 days per week in the office Bring Your Dog to Work Day (Every Friday) Make every Friday pawsitively amazing! The InPost process: We pride ourselves on our candidate experience. We want to make this as straightforward as possible, for you and for us! We will try our best to get back to you within a few days to let you know if we'd like to take you to the first stage. This normally involves a 20 minute chat with our Talent Team. If we both feel the connection, you'll then go through another one or two stages, depending on the level of the role. At InPost, we love uniqueness. Our strength is our people. We strive to create an open, equal, inclusive environment in which everyone has the opportunity to flourish and be themselves.
Aug 14, 2025
Full time
At InPost we hire awesome people who aren't afraid to bring ideas to the table, to make mistakes, and challenge the norm! Want to be part of a UK hub, in a global business that is scaling rapidly, evolving fast and radically changing the decades-old delivery universe? If so, read on, as we're looking for aCommercial Operations Specialist to join our Networkteam! Our mission? To switch up the status quo and become the UK's leading out-of-home business. With a fast-growing network of thousands of smart lockers, hundreds of leading retail partners and the launch of our transformative Send service, we're bringing freedom to anyone with a parcel. At InPost UK, we're building an unparalleled group of talent that's committed to help us power our mission to reshape the way parcels move, and redefine eCommerce logistics. Our team is packed full of top-notch experts in e-commerce, technology, scale-up growth, sustainability, logistics and supply chain. We're a passionate bunch with high ambition - we collaborate, innovate, support each other, and leave egos at the door. About the role: We are looking for a Commercial Operations Specialist to help manage our independent landlord network in addition to supporting account managers with our enterprise portfolio. This is an exciting time to join InPost's UK Network team; as the business is rapidly growing, there is greater emphasis on managing our existing partnerships to drive utilisation and expansion. What you'll be doing: Manage all escalations from our Independent landlord portfolio, ensuring timely responses and quick resolutions that drive high customer satisfaction. Resolve day-to-day operational problems preventing the successful delivery/collection of parcels. Negotiate locker expansions with existing landlords where there is high demand Leverage the InPost value proposition to successfully renew contracts and prevent removals across the estate. Share feedback and insights across the UK Network team to help build, and continually refine, the strategy for independents, including marketing activations. Thoroughly understand, and where possible, pre-empt business challenges faced by our landlords and identify how InPost can support. Collaborate with Customer Experience, Network Health and Finance to continually streamline the processes used for managing Independent queries. Liaise with the Deployment Operations team to ensure account managers are aware of issues regarding extensions, relocations and upgrades of machines across the network. What we need from you: Experience in building and developing client relationships. Experience handling difficult escalations and complaints over the phone Experience negotiating with clients and closing deals over the phone You are results-driven and can think outside the box to overcome challenges. You have strong influencing skills - you have the ability to make people believe in you and the proposition. You are a natural collaborator- a great teammate, accountable with excellent communication skills. You have a go-getter attitude - agile and responsive with the ability to prioritise, juggle multiple opportunities and execute. You are highly organised with excellent time management skills, and naturally look for new ways to continuously drive efficiencies. You have strong attention to detail, ensuring data gaps or inconsistencies are identified and rectified You are confident using reporting systems and databases We're looking for people who are ready for a fast paced environment, get their kicks out of problem solving and can balance getting today's stuff done, whilst building for the future. We're looking for people with drive and natural curiosity - who want to do things differently. And do them brilliantly. We love to reward our people for the great work they do: Enhanced Annual Leave - 26 Days Plus the Option to Buy Additional Days per year More time for you to relax, explore, and enjoy life. Vitality Health Care Stay healthy and happy with our top-notch health coverage. Work from Anywhere - 4 Weeks per year Embrace the freedom to work remotely abroad for up to 4 weeks per year, allowing you to explore new horizons while staying connected. Enhanced Parental Leave We support you during those precious family moments. Rail Loan Commute with ease! Purchase an annual season ticket, expense it through our InPost expenses procedure, and enjoy a more affordable interest free repayment over the year. Volunteering Days Take a paid day to make a difference in your community Hybrid Working (Role suitability dependent) We innovate, collaborate and optimise by coming together 3 days per week in the office Bring Your Dog to Work Day (Every Friday) Make every Friday pawsitively amazing! The InPost process: We pride ourselves on our candidate experience. We want to make this as straightforward as possible, for you and for us! We will try our best to get back to you within a few days to let you know if we'd like to take you to the first stage. This normally involves a 20 minute chat with our Talent Team. If we both feel the connection, you'll then go through another one or two stages, depending on the level of the role. At InPost, we love uniqueness. Our strength is our people. We strive to create an open, equal, inclusive environment in which everyone has the opportunity to flourish and be themselves.
We're looking f or an Engineering Manager to join our KierBam JV project at Hinkley Point C based in Bridgwater, Somerset, KierBam are a Joint Venture (JV) partnership between Kier and Bam Nuttall. Locatio n : Site based, Bridgwater, Somerset Hours : Permanent, Full Time What will you be responsible for? As an Engineering Manager, you'll be working to assist us on what is one of UK's largest construction projects. You will report to the Project Director in all aspects of Engineering Management in Pre-construction and Project support. Your day to day will include: Tenders and ECI - early involvement; temporary works design / advice. Technical Lead for - client contact and liaison; ECI; tender optioneering; design meetings; site teams permanent and temporary works; CDM and HSQE; junior engineer training. First contact for - client technical queries; site teams' technical support. Required knowledge - design delivery process; project management process; company procedures and relevant government legislation; design standards and methods; BIM methods and procedures; commercial and risk awareness; contract forms. Quality Management - the quality manager will report into the engineering manager and ensure that the works are installed to quality requirements, re-work is prevented and processes are in place to evidence compliance with requirements People Management - build strong relationships across the Division and supply chain to achieve compliance; represent the Company on various external forums; undertake project site audits, inspect engineering and design compliance and provide encouragement and advice; provide coaching, training and support as required. What are we looking for? This role o f Engineering Manager is great for you if: Practical knowledge and application of Engineering Management Systems. Excellent communication and collaboration skills for meetings, presentations and delivering training and coaching on a one to one, with senior management. Analytical thinker and planner with great organisational skills. Familiar with Business Intelligence reporting. Passionate about Continual Improvement and Customer Satisfaction We're all about finding potential here at Kier, and transferrable skills are always welcome! So, even if you don't tick every box, please apply and we can have a chat. Rewards and benefits We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here . Diversity and inclusion Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here . As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this role will be offered an interview. Due to the nature of this role, you will also be required to complete a Basic Disclosure and Barring Service Check (applicants with convictions will be treated on a case-by-case basis. We do not discriminate based on an applicant's conviction history or the details of any convictions disclosed to us). Some roles may also be subject to further pre-employment checks. We look forward to seeing your application to
Aug 14, 2025
Full time
We're looking f or an Engineering Manager to join our KierBam JV project at Hinkley Point C based in Bridgwater, Somerset, KierBam are a Joint Venture (JV) partnership between Kier and Bam Nuttall. Locatio n : Site based, Bridgwater, Somerset Hours : Permanent, Full Time What will you be responsible for? As an Engineering Manager, you'll be working to assist us on what is one of UK's largest construction projects. You will report to the Project Director in all aspects of Engineering Management in Pre-construction and Project support. Your day to day will include: Tenders and ECI - early involvement; temporary works design / advice. Technical Lead for - client contact and liaison; ECI; tender optioneering; design meetings; site teams permanent and temporary works; CDM and HSQE; junior engineer training. First contact for - client technical queries; site teams' technical support. Required knowledge - design delivery process; project management process; company procedures and relevant government legislation; design standards and methods; BIM methods and procedures; commercial and risk awareness; contract forms. Quality Management - the quality manager will report into the engineering manager and ensure that the works are installed to quality requirements, re-work is prevented and processes are in place to evidence compliance with requirements People Management - build strong relationships across the Division and supply chain to achieve compliance; represent the Company on various external forums; undertake project site audits, inspect engineering and design compliance and provide encouragement and advice; provide coaching, training and support as required. What are we looking for? This role o f Engineering Manager is great for you if: Practical knowledge and application of Engineering Management Systems. Excellent communication and collaboration skills for meetings, presentations and delivering training and coaching on a one to one, with senior management. Analytical thinker and planner with great organisational skills. Familiar with Business Intelligence reporting. Passionate about Continual Improvement and Customer Satisfaction We're all about finding potential here at Kier, and transferrable skills are always welcome! So, even if you don't tick every box, please apply and we can have a chat. Rewards and benefits We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here . Diversity and inclusion Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here . As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this role will be offered an interview. Due to the nature of this role, you will also be required to complete a Basic Disclosure and Barring Service Check (applicants with convictions will be treated on a case-by-case basis. We do not discriminate based on an applicant's conviction history or the details of any convictions disclosed to us). Some roles may also be subject to further pre-employment checks. We look forward to seeing your application to
We're looking f or an Engineering Manager to join our KierBam JV project at Hinkley Point C based in Bridgwater, Somerset, KierBam are a Joint Venture (JV) partnership between Kier and Bam Nuttall. Locatio n : Site based, Bridgwater, Somerset Hours : Permanent, Full Time What will you be responsible for? As an Engineering Manager, you'll be working to assist us on what is one of UK's largest construction projects. You will report to the Project Director in all aspects of Engineering Management in Pre-construction and Project support. Your day to day will include: Tenders and ECI - early involvement; temporary works design / advice. Technical Lead for - client contact and liaison; ECI; tender optioneering; design meetings; site teams permanent and temporary works; CDM and HSQE; junior engineer training. First contact for - client technical queries; site teams' technical support. Required knowledge - design delivery process; project management process; company procedures and relevant government legislation; design standards and methods; BIM methods and procedures; commercial and risk awareness; contract forms. Quality Management - the quality manager will report into the engineering manager and ensure that the works are installed to quality requirements, re-work is prevented and processes are in place to evidence compliance with requirements People Management - build strong relationships across the Division and supply chain to achieve compliance; represent the Company on various external forums; undertake project site audits, inspect engineering and design compliance and provide encouragement and advice; provide coaching, training and support as required. What are we looking for? This role o f Engineering Manager is great for you if: Practical knowledge and application of Engineering Management Systems. Excellent communication and collaboration skills for meetings, presentations and delivering training and coaching on a one to one, with senior management. Analytical thinker and planner with great organisational skills. Familiar with Business Intelligence reporting. Passionate about Continual Improvement and Customer Satisfaction We're all about finding potential here at Kier, and transferrable skills are always welcome! So, even if you don't tick every box, please apply and we can have a chat. Rewards and benefits We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here . Diversity and inclusion Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here . As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this role will be offered an interview. Due to the nature of this role, you will also be required to complete a Basic Disclosure and Barring Service Check (applicants with convictions will be treated on a case-by-case basis. We do not discriminate based on an applicant's conviction history or the details of any convictions disclosed to us). Some roles may also be subject to further pre-employment checks. We look forward to seeing your application to
Aug 14, 2025
Full time
We're looking f or an Engineering Manager to join our KierBam JV project at Hinkley Point C based in Bridgwater, Somerset, KierBam are a Joint Venture (JV) partnership between Kier and Bam Nuttall. Locatio n : Site based, Bridgwater, Somerset Hours : Permanent, Full Time What will you be responsible for? As an Engineering Manager, you'll be working to assist us on what is one of UK's largest construction projects. You will report to the Project Director in all aspects of Engineering Management in Pre-construction and Project support. Your day to day will include: Tenders and ECI - early involvement; temporary works design / advice. Technical Lead for - client contact and liaison; ECI; tender optioneering; design meetings; site teams permanent and temporary works; CDM and HSQE; junior engineer training. First contact for - client technical queries; site teams' technical support. Required knowledge - design delivery process; project management process; company procedures and relevant government legislation; design standards and methods; BIM methods and procedures; commercial and risk awareness; contract forms. Quality Management - the quality manager will report into the engineering manager and ensure that the works are installed to quality requirements, re-work is prevented and processes are in place to evidence compliance with requirements People Management - build strong relationships across the Division and supply chain to achieve compliance; represent the Company on various external forums; undertake project site audits, inspect engineering and design compliance and provide encouragement and advice; provide coaching, training and support as required. What are we looking for? This role o f Engineering Manager is great for you if: Practical knowledge and application of Engineering Management Systems. Excellent communication and collaboration skills for meetings, presentations and delivering training and coaching on a one to one, with senior management. Analytical thinker and planner with great organisational skills. Familiar with Business Intelligence reporting. Passionate about Continual Improvement and Customer Satisfaction We're all about finding potential here at Kier, and transferrable skills are always welcome! So, even if you don't tick every box, please apply and we can have a chat. Rewards and benefits We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here . Diversity and inclusion Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here . As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this role will be offered an interview. Due to the nature of this role, you will also be required to complete a Basic Disclosure and Barring Service Check (applicants with convictions will be treated on a case-by-case basis. We do not discriminate based on an applicant's conviction history or the details of any convictions disclosed to us). Some roles may also be subject to further pre-employment checks. We look forward to seeing your application to
Search by keywords and/or using the filtering options Head of Operations, Health Assessment Advisory Service Head of Operations, Health Assessment Advisory Service Head of Operations, Health Assessment Advisory Service The Head of Operations for Lot 5 (NI) is responsible for the delivery of the Personal Independence Payment (PIP), Work Capability Assessments (WCA) & Specialist Benefit assessment service on behalf of the Department for Communities (DfC) across Northern Ireland. This is an exciting role for an experienced Head of Operations/Senior Operations Manager which will involve ensuring contract delivery, managing client relationships and ensuring the highest standards of service delivery. The Head of Operations for Lot 5 (NI) will directly manage Senior Operations Managers with overall responsibility for up c500 employees. Additionally, this role involves managing client relationships, ownership of the people agenda, and driving performance improvement plans to achieve strategic objectives. The role requires regular and flexible travel to Northern Ireland per client requirements. Job Description What you'll be doing: Delivery to Contract Target Performance Levels: Ensuring that all contractual targets and performance levels are met or exceeded, maintaining high standards of service delivery. Commercial Responsibilities: Managing commercial aspects of the operations, including budgeting, financial performance, and contract management. Financial Accountability: Managing budgets effectively, ensuring financial targets are met. Responsible for designing and delivering against the business plan. Stakeholder Relationships: Building and maintaining strong relationships with key stakeholders, including clients, partners, and internal teams. Project Management: Overseeing and managing projects to ensure they are completed on time, within scope, and within budget. Recovery Plans: Developing and implementing recovery plans to address any performance shortfalls or operational issues. People Agendas: Taking ownership of the people agenda, including recruitment, training, talent management, employee engagement, and performance improvement. Key Decision Maker: Acting as a key decision maker in strategic and operational matters, providing leadership and direction to the team. Deputise for the Head of Contract: Step in for the Head of Contract as needed, ensuring continuity of leadership and decision-making. Client & Employee NPS Results: Monitor and improve Net Promoter Scores (NPS) for both clients and employees, driving initiatives to enhance satisfaction and loyalty What we're looking for: Significant experience in a Senior Operations Manager/Head of Operations position Understanding of the Capita HAAS contract and/or extensive experience in managing Government client relationships. Exemplary leadership skills. The ability to lead and inspire large, multidisciplinary teams, driving them towards continuous improvement and customer-centric goals. Excellent verbal and written communication skills, with the ability to interact effectively with both internal and external stakeholders, manage forums at a senior level, and prepare and deliver client communications. A deep understanding of customer service principles, with a commitment to delivering high-quality experiences and the ability to develop long-term strategies that align with the company's goals and improve the overall customer experience. Experience in managing organisational change, driving continuous improvement, and overseeing operational management, operational support, and service improvement activities. The ability to manage stakeholder relationships both externally and internally, fostering a collaborative and productive partnership with the DWP. About HAAS: The Health Assessment Advisory Service (HAAS) arranges and carries out assessments for the Department for Work and Pensions (DWP) and the Department for Communities (DfC). The purpose of the assessment is to understand how an illness or disability affects a person's daily life. After the assessment, the DWP/DfC makes the decision as to whether the individual will receive any benefits. The Health Assessment Advisory Service is delivered on behalf of the DWP & DfC by Capita. What's in it for you? A competitive salary of up to £80,000 plus Management Bonus 25 days' holiday (rising to 27) with the opportunity to buy extra leave The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice Auto-enrolment to our company pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks and plenty more Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform You'll get the chance to follow your chosen career path anywhere in Capita. You'll be joining a network of experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we'll provide the support you need to do just that. Our purpose is to create a better outcome for you. What we hope you'll do next: Choose 'Apply now' to fill out our short application, so that we can find out more about you. At Capita, we're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application and start their career with us. We are an equal opportunity and Disability Confident employer, we want to hear from you if you'd like to discuss any adjustments you might need during your recruitment process. Please email or call and we'll get back to you to discuss.For more information about equal opportunities and the types of adjustments we can offer, please visit the Capita Careers website. If you have a question that does not relate to adjustments during your recruitment process, please email our Talent Acquisition team - Capita is a consulting, transformation and digital services business. We deliver innovative solutions and simplify the connections between businesses and customers, governments and citizens. We're driven by our purpose: to create better outcomes - for our employees, clients and customers, suppliers and partners, investors, and society. We're committed to being a responsible business - in how we operate, serve society, respect our people and the environment, and deliver attractive returns to our investors. Every day we help millions of people, by delivering innovative solutions to transform and simplify the connections between businesses and customers, governments and citizens. We partner with clients and provide them with the insight and cutting-edge technologies that give time back, allowing them to focus on what they do best and making people's lives easier and simpler. We operate in the UK, Europe, India and South Africa and currently have 55,000 talented people working in our three divisions: Capita Experience, Capita Public Service and Capita Portfolio.
Aug 14, 2025
Full time
Search by keywords and/or using the filtering options Head of Operations, Health Assessment Advisory Service Head of Operations, Health Assessment Advisory Service Head of Operations, Health Assessment Advisory Service The Head of Operations for Lot 5 (NI) is responsible for the delivery of the Personal Independence Payment (PIP), Work Capability Assessments (WCA) & Specialist Benefit assessment service on behalf of the Department for Communities (DfC) across Northern Ireland. This is an exciting role for an experienced Head of Operations/Senior Operations Manager which will involve ensuring contract delivery, managing client relationships and ensuring the highest standards of service delivery. The Head of Operations for Lot 5 (NI) will directly manage Senior Operations Managers with overall responsibility for up c500 employees. Additionally, this role involves managing client relationships, ownership of the people agenda, and driving performance improvement plans to achieve strategic objectives. The role requires regular and flexible travel to Northern Ireland per client requirements. Job Description What you'll be doing: Delivery to Contract Target Performance Levels: Ensuring that all contractual targets and performance levels are met or exceeded, maintaining high standards of service delivery. Commercial Responsibilities: Managing commercial aspects of the operations, including budgeting, financial performance, and contract management. Financial Accountability: Managing budgets effectively, ensuring financial targets are met. Responsible for designing and delivering against the business plan. Stakeholder Relationships: Building and maintaining strong relationships with key stakeholders, including clients, partners, and internal teams. Project Management: Overseeing and managing projects to ensure they are completed on time, within scope, and within budget. Recovery Plans: Developing and implementing recovery plans to address any performance shortfalls or operational issues. People Agendas: Taking ownership of the people agenda, including recruitment, training, talent management, employee engagement, and performance improvement. Key Decision Maker: Acting as a key decision maker in strategic and operational matters, providing leadership and direction to the team. Deputise for the Head of Contract: Step in for the Head of Contract as needed, ensuring continuity of leadership and decision-making. Client & Employee NPS Results: Monitor and improve Net Promoter Scores (NPS) for both clients and employees, driving initiatives to enhance satisfaction and loyalty What we're looking for: Significant experience in a Senior Operations Manager/Head of Operations position Understanding of the Capita HAAS contract and/or extensive experience in managing Government client relationships. Exemplary leadership skills. The ability to lead and inspire large, multidisciplinary teams, driving them towards continuous improvement and customer-centric goals. Excellent verbal and written communication skills, with the ability to interact effectively with both internal and external stakeholders, manage forums at a senior level, and prepare and deliver client communications. A deep understanding of customer service principles, with a commitment to delivering high-quality experiences and the ability to develop long-term strategies that align with the company's goals and improve the overall customer experience. Experience in managing organisational change, driving continuous improvement, and overseeing operational management, operational support, and service improvement activities. The ability to manage stakeholder relationships both externally and internally, fostering a collaborative and productive partnership with the DWP. About HAAS: The Health Assessment Advisory Service (HAAS) arranges and carries out assessments for the Department for Work and Pensions (DWP) and the Department for Communities (DfC). The purpose of the assessment is to understand how an illness or disability affects a person's daily life. After the assessment, the DWP/DfC makes the decision as to whether the individual will receive any benefits. The Health Assessment Advisory Service is delivered on behalf of the DWP & DfC by Capita. What's in it for you? A competitive salary of up to £80,000 plus Management Bonus 25 days' holiday (rising to 27) with the opportunity to buy extra leave The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice Auto-enrolment to our company pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks and plenty more Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform You'll get the chance to follow your chosen career path anywhere in Capita. You'll be joining a network of experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we'll provide the support you need to do just that. Our purpose is to create a better outcome for you. What we hope you'll do next: Choose 'Apply now' to fill out our short application, so that we can find out more about you. At Capita, we're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application and start their career with us. We are an equal opportunity and Disability Confident employer, we want to hear from you if you'd like to discuss any adjustments you might need during your recruitment process. Please email or call and we'll get back to you to discuss.For more information about equal opportunities and the types of adjustments we can offer, please visit the Capita Careers website. If you have a question that does not relate to adjustments during your recruitment process, please email our Talent Acquisition team - Capita is a consulting, transformation and digital services business. We deliver innovative solutions and simplify the connections between businesses and customers, governments and citizens. We're driven by our purpose: to create better outcomes - for our employees, clients and customers, suppliers and partners, investors, and society. We're committed to being a responsible business - in how we operate, serve society, respect our people and the environment, and deliver attractive returns to our investors. Every day we help millions of people, by delivering innovative solutions to transform and simplify the connections between businesses and customers, governments and citizens. We partner with clients and provide them with the insight and cutting-edge technologies that give time back, allowing them to focus on what they do best and making people's lives easier and simpler. We operate in the UK, Europe, India and South Africa and currently have 55,000 talented people working in our three divisions: Capita Experience, Capita Public Service and Capita Portfolio.
My client, a luxury and reputable brand within the industry are looking to recruit a Customer Care Manager, you'll be the voice of the customer within their business. You'll lead a small, dedicated team, resolve escalated issues, analyse feedback trends, and work cross-functionally to continually improve customer satisfaction. You'll play a key role in strengthening the brand reputation and delivering outstanding post-travel care. Key Responsibilities To manage the day-to-day operation of the Customer care function To work with colleagues globally to align guests post travel experience Provide strong situational management skills day-to-day and during times of disruption Deliver a consistent approach to problem solving, balancing our guests' experience with the commercial needs of the business Develop and maintain strong relationships both internally and externally, including with our overseas operations Manage the Customer Care operation effectively ensuring service levels remain high and SLAs are consistently achieved Champion a continuous improvement approach, seeking ways in which we can continually develop our guest experience and processes Work closely with Customer Service within the department to support in the response to emergency situations Comprehensively understand our products and services Ensure guests are kept informed at all times throughout the Customer Care process Record FTV in a manner in which this can be referred to at a later date should guests rebook Respond to guests' communications in accordance to ABTA guidelines About You Previous experience working in a Customer Care environment ABTA & Arbitration handling essential Proven problem-solving capabilities Ability to work effectively under pressure & remain level-headed Ability to develop & maintain key internal and external relationships Excellent written and verbal communication skills Strong organisational and time-management skills Pro-active & flexible in approach to work Self-motivated and the ability to work under own initiative High attention to detail Tenacity in following through customer service issues to a successful conclusion Ability to work as part of a team and alone Positive and organised approach with an eye for detail and accuracy High attention to detail for case documentation Ability to manage sensitive situations with empathy and professionalism Good understanding of consumer rights and ABTA and Arbitration guidelines Confidence to liaise with legal representatives and external bodies The Package Competitive salary + performance bonus Travel perks and industry discounts Flexible/hybrid working arrangements A supportive, inclusive, and global team Career development and training opportunities Interested? Please follow the instructions to apply, attaching your CV. For further enquiries, please contact Gemma on (phone number removed) (url removed)
Aug 14, 2025
Full time
My client, a luxury and reputable brand within the industry are looking to recruit a Customer Care Manager, you'll be the voice of the customer within their business. You'll lead a small, dedicated team, resolve escalated issues, analyse feedback trends, and work cross-functionally to continually improve customer satisfaction. You'll play a key role in strengthening the brand reputation and delivering outstanding post-travel care. Key Responsibilities To manage the day-to-day operation of the Customer care function To work with colleagues globally to align guests post travel experience Provide strong situational management skills day-to-day and during times of disruption Deliver a consistent approach to problem solving, balancing our guests' experience with the commercial needs of the business Develop and maintain strong relationships both internally and externally, including with our overseas operations Manage the Customer Care operation effectively ensuring service levels remain high and SLAs are consistently achieved Champion a continuous improvement approach, seeking ways in which we can continually develop our guest experience and processes Work closely with Customer Service within the department to support in the response to emergency situations Comprehensively understand our products and services Ensure guests are kept informed at all times throughout the Customer Care process Record FTV in a manner in which this can be referred to at a later date should guests rebook Respond to guests' communications in accordance to ABTA guidelines About You Previous experience working in a Customer Care environment ABTA & Arbitration handling essential Proven problem-solving capabilities Ability to work effectively under pressure & remain level-headed Ability to develop & maintain key internal and external relationships Excellent written and verbal communication skills Strong organisational and time-management skills Pro-active & flexible in approach to work Self-motivated and the ability to work under own initiative High attention to detail Tenacity in following through customer service issues to a successful conclusion Ability to work as part of a team and alone Positive and organised approach with an eye for detail and accuracy High attention to detail for case documentation Ability to manage sensitive situations with empathy and professionalism Good understanding of consumer rights and ABTA and Arbitration guidelines Confidence to liaise with legal representatives and external bodies The Package Competitive salary + performance bonus Travel perks and industry discounts Flexible/hybrid working arrangements A supportive, inclusive, and global team Career development and training opportunities Interested? Please follow the instructions to apply, attaching your CV. For further enquiries, please contact Gemma on (phone number removed) (url removed)
