HR Officer Location: Stradbroke, Suffolk (with occasional travel to other sites) Hours: Full-time, 37.5 hours/week Contract: Permanent Salary: Competitive, dependent on experience + benefits package Join Our Team at Rattlerow Farms! Rattlerow Farms is one of the UK's largest, most established and respected pig-breeding businesses. We are proud to supply high-quality genetics, support sustainable farming, and invest in our people. Our team is the heartbeat of our business - and we're now looking for a hands-on, people-focused HR Officer to play a vital role in supporting our colleagues across the business. If you're organised, proactive, and thrive in a varied role where no two days are the same, this could be the perfect opportunity to grow your HR career in a supportive, fast-moving environment. What You'll Be Doing As our HR Officer, you'll work closely with the Head of People & Engagement to deliver a wide range of HR activities, including: Coordinating and improving the appraisal process. Organising and delivering training programmes. Advising managers on HR policies and first-stage employee relations matters. Assisting with disciplinary investigations and producing formal HR documentation. Managing internal communication channels and supporting staff engagement initiatives. Supporting recruitment and onboarding for new starters. Providing admin support to our Health, Safety and Wellbeing team. What We're Looking For CIPD Level 5 (or working towards) preferred. Strong organisational and time management skills. Excellent communicator, confident engaging with employees at all levels. Professional and discreet when handling sensitive information. A good understanding of HR processes (appraisals, training, recruitment, ER). Full, clean driving licence. IT confident (Microsoft Office; willing to learn new systems). Why Join Us? At Rattlerow Farms, you'll be part of a business that truly values its people. We offer: A competitive salary and benefits package. Employee Benefits Scheme (Retail Discounts, GP Helpline, Employee Assistance Programme, etc.) Company phone & laptop Career development opportunities - we invest in your growth. A collaborative and supportive working environment. The chance to make a real impact in a well-respected agricultural business. How to Apply If you're ready to take the next step in your HR career and want to join a friendly, forward-thinking team, we'd love to hear from you. Apply today via Indeed with your CV and a short covering note telling us why you're the right fit for the role. Job Type: Full-time Benefits: Additional leave Company events Company pension Cycle to work scheme Employee discount Free parking Health & wellbeing programme On-site parking Referral programme Store discount Experience: HR : 3 years (required) Licence/Certification: Drivers Licence (required) Work Location: In person Reference ID: NLHR
Aug 14, 2025
Full time
HR Officer Location: Stradbroke, Suffolk (with occasional travel to other sites) Hours: Full-time, 37.5 hours/week Contract: Permanent Salary: Competitive, dependent on experience + benefits package Join Our Team at Rattlerow Farms! Rattlerow Farms is one of the UK's largest, most established and respected pig-breeding businesses. We are proud to supply high-quality genetics, support sustainable farming, and invest in our people. Our team is the heartbeat of our business - and we're now looking for a hands-on, people-focused HR Officer to play a vital role in supporting our colleagues across the business. If you're organised, proactive, and thrive in a varied role where no two days are the same, this could be the perfect opportunity to grow your HR career in a supportive, fast-moving environment. What You'll Be Doing As our HR Officer, you'll work closely with the Head of People & Engagement to deliver a wide range of HR activities, including: Coordinating and improving the appraisal process. Organising and delivering training programmes. Advising managers on HR policies and first-stage employee relations matters. Assisting with disciplinary investigations and producing formal HR documentation. Managing internal communication channels and supporting staff engagement initiatives. Supporting recruitment and onboarding for new starters. Providing admin support to our Health, Safety and Wellbeing team. What We're Looking For CIPD Level 5 (or working towards) preferred. Strong organisational and time management skills. Excellent communicator, confident engaging with employees at all levels. Professional and discreet when handling sensitive information. A good understanding of HR processes (appraisals, training, recruitment, ER). Full, clean driving licence. IT confident (Microsoft Office; willing to learn new systems). Why Join Us? At Rattlerow Farms, you'll be part of a business that truly values its people. We offer: A competitive salary and benefits package. Employee Benefits Scheme (Retail Discounts, GP Helpline, Employee Assistance Programme, etc.) Company phone & laptop Career development opportunities - we invest in your growth. A collaborative and supportive working environment. The chance to make a real impact in a well-respected agricultural business. How to Apply If you're ready to take the next step in your HR career and want to join a friendly, forward-thinking team, we'd love to hear from you. Apply today via Indeed with your CV and a short covering note telling us why you're the right fit for the role. Job Type: Full-time Benefits: Additional leave Company events Company pension Cycle to work scheme Employee discount Free parking Health & wellbeing programme On-site parking Referral programme Store discount Experience: HR : 3 years (required) Licence/Certification: Drivers Licence (required) Work Location: In person Reference ID: NLHR
The role is to assist with the preparation, maintenance and delivery of Audio Visual equipment for our busy hire department. Hire Frequencies Ltd is an established business based in Bounds Green, who specialise in Audio Visual equipment rentals and event production in London and the South of England. Our work includes delivering and installing Audio Visual equipment to Music festivals, live music events, conferences and awards dinners. We also cater for smaller events such as hiring DJ equipment and speakers for weddings and parties. The role may be required to assist, or cover for, other roles within the operation for which full training / support will be given. This job would suit highly energetic individuals who are physically fit, and are comfortable driving in London whilst dropping equipment to venues across the Capital. On occasions this role will also require carrying out collections in the evening. A basic knowledge of sound systems, DJ equipment and lighting is not essential but will put you in a good position to succeed in this role. The successful candidate will be happy working alone and as part of team, and be able to deal with pressure when we're busy. They will also have strong communication skills and be able to deliver excellent customer service to a wide range of clients. Main Responsibilities Multi-drop van driving duties around the local and surrounding areas Prepare and load equipment for delivery Load and unload delivery courier/transport vehicles containing a variety of equipment To ensure equipment is delivered within time lines and with appropriate packaging and documentation Do regular checks on warehouse vehicles for fluid levels, proper tyre pressure and cleanliness, report potential safety issues or service needs To assist in the preparation and maintenance of audio systems within the warehouse To assist in general warehouse operation and organisation To assist with stock management To report to managers any anomalies, lost, stolen or damaged equipment The role may be required to assist, or cover for, other roles within the operating for which full training/support will be given Requirements Level of Education At least two years driving experience Professional Requirements Full, clean UK driving licence Right to work and remain in the UK Essential Skills/Experience The successful candidate will be a confident and logistical van driver You will require flexibility and be willing work weekends and unsociable hours You will possess a keen interest and knowledge in audio Experience of working within a similar role would be advantageous, together with a willingness and ability to learn quickly Our drivers are required have held a driving license for at least 3 years If you're looking for an opportunity to work in a busy sound & lighting company please submit your application and CV for our consideration. Work Remotely No Job Types: Part-time, Freelance, Zero hours contract Pay: £15.00-£18.00 per hour Benefits: Company events Employee discount Store discount Schedule: 8 hour shift Day shift Monday to Friday Night shift Overtime Weekend availability Ability to commute/relocate: London N11 2UD: reliably commute or plan to relocate before starting work (required) Experience: delivery driver: 1 year (preferred) Sound, lighting, DJ or audio visual equipment: 1 year (preferred) Licence/Certification: Driving Licence (required) Shift availability: Night shift (preferred) Overnight shift (preferred) Day shift (preferred) Work Location: In person Reference ID: Driver AV Tech
Aug 14, 2025
Full time
The role is to assist with the preparation, maintenance and delivery of Audio Visual equipment for our busy hire department. Hire Frequencies Ltd is an established business based in Bounds Green, who specialise in Audio Visual equipment rentals and event production in London and the South of England. Our work includes delivering and installing Audio Visual equipment to Music festivals, live music events, conferences and awards dinners. We also cater for smaller events such as hiring DJ equipment and speakers for weddings and parties. The role may be required to assist, or cover for, other roles within the operation for which full training / support will be given. This job would suit highly energetic individuals who are physically fit, and are comfortable driving in London whilst dropping equipment to venues across the Capital. On occasions this role will also require carrying out collections in the evening. A basic knowledge of sound systems, DJ equipment and lighting is not essential but will put you in a good position to succeed in this role. The successful candidate will be happy working alone and as part of team, and be able to deal with pressure when we're busy. They will also have strong communication skills and be able to deliver excellent customer service to a wide range of clients. Main Responsibilities Multi-drop van driving duties around the local and surrounding areas Prepare and load equipment for delivery Load and unload delivery courier/transport vehicles containing a variety of equipment To ensure equipment is delivered within time lines and with appropriate packaging and documentation Do regular checks on warehouse vehicles for fluid levels, proper tyre pressure and cleanliness, report potential safety issues or service needs To assist in the preparation and maintenance of audio systems within the warehouse To assist in general warehouse operation and organisation To assist with stock management To report to managers any anomalies, lost, stolen or damaged equipment The role may be required to assist, or cover for, other roles within the operating for which full training/support will be given Requirements Level of Education At least two years driving experience Professional Requirements Full, clean UK driving licence Right to work and remain in the UK Essential Skills/Experience The successful candidate will be a confident and logistical van driver You will require flexibility and be willing work weekends and unsociable hours You will possess a keen interest and knowledge in audio Experience of working within a similar role would be advantageous, together with a willingness and ability to learn quickly Our drivers are required have held a driving license for at least 3 years If you're looking for an opportunity to work in a busy sound & lighting company please submit your application and CV for our consideration. Work Remotely No Job Types: Part-time, Freelance, Zero hours contract Pay: £15.00-£18.00 per hour Benefits: Company events Employee discount Store discount Schedule: 8 hour shift Day shift Monday to Friday Night shift Overtime Weekend availability Ability to commute/relocate: London N11 2UD: reliably commute or plan to relocate before starting work (required) Experience: delivery driver: 1 year (preferred) Sound, lighting, DJ or audio visual equipment: 1 year (preferred) Licence/Certification: Driving Licence (required) Shift availability: Night shift (preferred) Overnight shift (preferred) Day shift (preferred) Work Location: In person Reference ID: Driver AV Tech
Role: Cluster Manager Salary: £35,000 + Bonus VPZ are the market leading UK based vape retailer. We currently have over 180 stores across the UK with more store openings on the way. We are known for setting and driving the standards within the vape industry and providing excellent product and sales training. We are looking for an experienced Manager to help with our growth plan. Reporting to the Regional Manager, you will be responsible for the day-to-day operation and management of the stores within your Region. Delivering customer service and sales training to ensure our staff provide best in class service to our customers. Main Responsibilities: Managing 15-20 employees across 6 stores in the cluster (stores in Birtley, Whickham, Hexham, Spennymoor, Newton Aycliffe and Consett) Maximising store potential and revenue Working alongside colleagues trading on the shop floor Ensuring the removal of barriers to successful trading of stores within your cluster The ideal candidate will: Have a proven track record as a Manager in a retail/hospitality/fast paced environment Multisite experience is beneficial Be customer service and sales focussed Drivers licence is required Benefits: £35,000 starting salary Quarterly Bonus potential Company pension scheme Up to 50% Staff discount Please ensure you apply with an up-to-date CV. Applicants must be 18 years old or above, any subsequent job offer is subject to pre employment screening checks. Job Types: Full-time, Permanent Pay: £35,000.00 per year Benefits: Company pension Employee discount Work Location: In person
Aug 14, 2025
Full time
Role: Cluster Manager Salary: £35,000 + Bonus VPZ are the market leading UK based vape retailer. We currently have over 180 stores across the UK with more store openings on the way. We are known for setting and driving the standards within the vape industry and providing excellent product and sales training. We are looking for an experienced Manager to help with our growth plan. Reporting to the Regional Manager, you will be responsible for the day-to-day operation and management of the stores within your Region. Delivering customer service and sales training to ensure our staff provide best in class service to our customers. Main Responsibilities: Managing 15-20 employees across 6 stores in the cluster (stores in Birtley, Whickham, Hexham, Spennymoor, Newton Aycliffe and Consett) Maximising store potential and revenue Working alongside colleagues trading on the shop floor Ensuring the removal of barriers to successful trading of stores within your cluster The ideal candidate will: Have a proven track record as a Manager in a retail/hospitality/fast paced environment Multisite experience is beneficial Be customer service and sales focussed Drivers licence is required Benefits: £35,000 starting salary Quarterly Bonus potential Company pension scheme Up to 50% Staff discount Please ensure you apply with an up-to-date CV. Applicants must be 18 years old or above, any subsequent job offer is subject to pre employment screening checks. Job Types: Full-time, Permanent Pay: £35,000.00 per year Benefits: Company pension Employee discount Work Location: In person
Operating in one of the worlds leading luxury department stores for top end global designers, the Kurt Geiger business spans across the famous 'Shoe heaven', mens and Kids footwear departments. We work collaboratively to delight our customers and provide an exclusive shopping experience. With over 40 brands and an ASP of over £500, our Harrods Shoe department has something for everyone. From slippers to made to order Croc loafers we tailor our experience to meet every client's needs, We are looking for a dynamic, commercial and passionate manager who thrives in a luxury, sales and client focused environment. You will be working closely with Host store management as well as the brands so the ability to build strong relationships is essential. SALES Deliver budgeted sales, contribution, cost control and stock loss to Company agreed targets. Monitor brand performance and sales on a weekly basis and take action in order to improve results. Contribute towards the development of the KG "branded" portfolio in line with consumer demands and business opportunity. Deliver consistency of sales planning for any in store retail events. Use business KG reporting tools in order to drive sales and contribution including brand analysis, best sellers, branch contribution and team and individual productivity. Adopt a commercial, dynamic, positive and imaginative approach to achieving results. Deliver retail "projects" on time and to the required standard, identifying long term strategies and exploiting local and regional trading opportunities . Identify and persue commercial opportunity in conjunction with the host store. Schedule and plan staff to ensure maximum floor coverage to maximise all sales opportunities and effective back office management at all times in line with core hours, identifying at risk areas to Group General Manager. SERVICE Drive excellence in service levels in order to deliver "Luxury Service". Review test shops, create and implement service action plans with team that will ensure our minimum service level is achieved at all times within all departments. Understand the policies and procedures of the company and host store and ensure these are communicated effectively and adhered to by employees. Develop and install a clientele culture. Increasing the percentage and proactively selling to customer engagement by incorporating all platforms of clientelling. PEOPLE Recruit new team members in that best meet our identified personal qualities following Kurt Geiger recruitment process. Lead and coach a team and manage both good and poor performance, identifying and developing top talent to support our Company Succession Plan Communicate KPI's and manage on an on going basis, through performance review and on going evaluation and feedback. Demonstrate effective leadership, motivating and developing the team to deliver against our key business goals. Model the Company competencies, value and beliefs in order to demonstrate the Kurt Geiger culture to customers, management and employees. Ensure the Company disciplinary and grievance procedures are followed as laid out in the Employee handbook in consultation with line management and the HR department. Oversee the management of the absence and sickness procedures in line with Company policy. VISUAL MERCHANDISING Manage the VM process to ensure in a host store meets we standards of VM presentation, ensuring that guidelines outlined. To undertake any other reasonable duties as requested in order to ensure that the responsibilities of the role are met for the needs of the business. STOCK AND ADMINISTRATION Maintain the integrity of the store stock file through the effective liaison with the operational management team. Ensure compliance is achieved within all areas of stock management and branch and staff administration. Oversee stock management process to ensure stock take result falls within Company target of +/- 0.3% Take full ownership/accountability of stockrooms in accordance to agreed operational standards. OWNERSHIP/ ACCOUNTIBILITY To take complete ownership by delivering business goals and stepping into leadership role in the absence of the line manager across the business outside your direct remit to ensure the business is run operationally round. KPIs Meet sales , profit and control costs in line with Company target. Manage both good and poor performance, review and develop direct reporting staff. Meet targets for staff costs, stock loss and key controls. • Control labour turnover and employee retention to agreed target. Maintain a high level of branch presentation and adhere to Model Store. NPS/ CRM results to exceeds Company's expectations. Competitive basic salary Generous bonus structure Uniform allowances Enviable discounts Our Stores The first Kurt Geiger store opened on London Bond street in 1963. Today, our brand has global appeal and is distributed in hundreds of cities around the world. We operate over 70 stand-alone stores nationwide, including our new flagship store on London Oxford street, and in over 400 stores globally. Beyond stand-alone stores and retail pop ups, our retail partners include some of the world's most famous department stores. We Are One: For Love For Diversity For Change For Equality For Kindness For Freedom For Unity Against Racism
Aug 14, 2025
Full time
Operating in one of the worlds leading luxury department stores for top end global designers, the Kurt Geiger business spans across the famous 'Shoe heaven', mens and Kids footwear departments. We work collaboratively to delight our customers and provide an exclusive shopping experience. With over 40 brands and an ASP of over £500, our Harrods Shoe department has something for everyone. From slippers to made to order Croc loafers we tailor our experience to meet every client's needs, We are looking for a dynamic, commercial and passionate manager who thrives in a luxury, sales and client focused environment. You will be working closely with Host store management as well as the brands so the ability to build strong relationships is essential. SALES Deliver budgeted sales, contribution, cost control and stock loss to Company agreed targets. Monitor brand performance and sales on a weekly basis and take action in order to improve results. Contribute towards the development of the KG "branded" portfolio in line with consumer demands and business opportunity. Deliver consistency of sales planning for any in store retail events. Use business KG reporting tools in order to drive sales and contribution including brand analysis, best sellers, branch contribution and team and individual productivity. Adopt a commercial, dynamic, positive and imaginative approach to achieving results. Deliver retail "projects" on time and to the required standard, identifying long term strategies and exploiting local and regional trading opportunities . Identify and persue commercial opportunity in conjunction with the host store. Schedule and plan staff to ensure maximum floor coverage to maximise all sales opportunities and effective back office management at all times in line with core hours, identifying at risk areas to Group General Manager. SERVICE Drive excellence in service levels in order to deliver "Luxury Service". Review test shops, create and implement service action plans with team that will ensure our minimum service level is achieved at all times within all departments. Understand the policies and procedures of the company and host store and ensure these are communicated effectively and adhered to by employees. Develop and install a clientele culture. Increasing the percentage and proactively selling to customer engagement by incorporating all platforms of clientelling. PEOPLE Recruit new team members in that best meet our identified personal qualities following Kurt Geiger recruitment process. Lead and coach a team and manage both good and poor performance, identifying and developing top talent to support our Company Succession Plan Communicate KPI's and manage on an on going basis, through performance review and on going evaluation and feedback. Demonstrate effective leadership, motivating and developing the team to deliver against our key business goals. Model the Company competencies, value and beliefs in order to demonstrate the Kurt Geiger culture to customers, management and employees. Ensure the Company disciplinary and grievance procedures are followed as laid out in the Employee handbook in consultation with line management and the HR department. Oversee the management of the absence and sickness procedures in line with Company policy. VISUAL MERCHANDISING Manage the VM process to ensure in a host store meets we standards of VM presentation, ensuring that guidelines outlined. To undertake any other reasonable duties as requested in order to ensure that the responsibilities of the role are met for the needs of the business. STOCK AND ADMINISTRATION Maintain the integrity of the store stock file through the effective liaison with the operational management team. Ensure compliance is achieved within all areas of stock management and branch and staff administration. Oversee stock management process to ensure stock take result falls within Company target of +/- 0.3% Take full ownership/accountability of stockrooms in accordance to agreed operational standards. OWNERSHIP/ ACCOUNTIBILITY To take complete ownership by delivering business goals and stepping into leadership role in the absence of the line manager across the business outside your direct remit to ensure the business is run operationally round. KPIs Meet sales , profit and control costs in line with Company target. Manage both good and poor performance, review and develop direct reporting staff. Meet targets for staff costs, stock loss and key controls. • Control labour turnover and employee retention to agreed target. Maintain a high level of branch presentation and adhere to Model Store. NPS/ CRM results to exceeds Company's expectations. Competitive basic salary Generous bonus structure Uniform allowances Enviable discounts Our Stores The first Kurt Geiger store opened on London Bond street in 1963. Today, our brand has global appeal and is distributed in hundreds of cities around the world. We operate over 70 stand-alone stores nationwide, including our new flagship store on London Oxford street, and in over 400 stores globally. Beyond stand-alone stores and retail pop ups, our retail partners include some of the world's most famous department stores. We Are One: For Love For Diversity For Change For Equality For Kindness For Freedom For Unity Against Racism
Assistant Manager - Lancaster Welcome to the wonderful world of Anna and Clara _Do you love retail and customer service, and have strong supervisory experience of at least 2 years in a fast-paced retail store? Would you like to take on more responsibility and are ready for the next step in management?_ _Søstrene Grene is looking for you as an Assistant Store Manager to support the Store Manager in our new store opening in Lancaster!_ _This is an exciting and varied job in a beautiful ambience and dynamic environment._ As Assistant Manager you will be responsible for the smooth day-to-day operations of the store and supporting the Store Manager in the overall commercial success of the store. You will set a high example for your team and be pivotal in creating a great team spirit in store. Your responsibilities as Assistant Manager will be varied and include: Supporting the Store Manager in all aspects of running a successful store Creating a welcoming environment for customers in the store Providing excellent customer service Ensuring the Søstrene Grene brand image is always showcased with outstanding visual merchandising and shop floor standards Keeping a high level of cleanliness and hygiene in the store Motivating staff members to meet and surpass targets Creating and maintaining a great team spirit in store Stock room management and processing deliveries Training new and existing staff members Assuming full responsibility for the store when the Store Manager is absent What we offer: An enjoyable and supportive work environment Competitive Salary of up to £28,500 28 days paid annual leave inclusive of bank holidays Staff discount to treat you and your home Full training to welcome you to the Company and ongoing training and coaching to support you in your role. A confidential Employee Assistance Programme with access to counselling and other professional services Workplace Pension Scheme Have we sparked your interest? Then apply and send us your CV! Anna and Clara invite you into a sensual world of classical music, aesthetics, and comfort. The story of Søstrene Grene began in 1973 in Aarhus/Denmark and is based around the two Grene sisters, Anna and Clara. As a family business, the Company attaches great importance to ethical behaviour towards employees, customers, society and the environment. Today, Søstrene Grene has over 260 stores worldwide and is continuing to grow, bringing the wonderful world of Anna and Clara to more and more customers. Job Types: Full-time, Permanent Pay: Up to £28,500.00 per year Benefits: Company pension Employee discount Work authorisation: United Kingdom (required) Work Location: In person Application deadline: 11/08/2025 Expected start date: 15/09/2025
Aug 14, 2025
Full time
Assistant Manager - Lancaster Welcome to the wonderful world of Anna and Clara _Do you love retail and customer service, and have strong supervisory experience of at least 2 years in a fast-paced retail store? Would you like to take on more responsibility and are ready for the next step in management?_ _Søstrene Grene is looking for you as an Assistant Store Manager to support the Store Manager in our new store opening in Lancaster!_ _This is an exciting and varied job in a beautiful ambience and dynamic environment._ As Assistant Manager you will be responsible for the smooth day-to-day operations of the store and supporting the Store Manager in the overall commercial success of the store. You will set a high example for your team and be pivotal in creating a great team spirit in store. Your responsibilities as Assistant Manager will be varied and include: Supporting the Store Manager in all aspects of running a successful store Creating a welcoming environment for customers in the store Providing excellent customer service Ensuring the Søstrene Grene brand image is always showcased with outstanding visual merchandising and shop floor standards Keeping a high level of cleanliness and hygiene in the store Motivating staff members to meet and surpass targets Creating and maintaining a great team spirit in store Stock room management and processing deliveries Training new and existing staff members Assuming full responsibility for the store when the Store Manager is absent What we offer: An enjoyable and supportive work environment Competitive Salary of up to £28,500 28 days paid annual leave inclusive of bank holidays Staff discount to treat you and your home Full training to welcome you to the Company and ongoing training and coaching to support you in your role. A confidential Employee Assistance Programme with access to counselling and other professional services Workplace Pension Scheme Have we sparked your interest? Then apply and send us your CV! Anna and Clara invite you into a sensual world of classical music, aesthetics, and comfort. The story of Søstrene Grene began in 1973 in Aarhus/Denmark and is based around the two Grene sisters, Anna and Clara. As a family business, the Company attaches great importance to ethical behaviour towards employees, customers, society and the environment. Today, Søstrene Grene has over 260 stores worldwide and is continuing to grow, bringing the wonderful world of Anna and Clara to more and more customers. Job Types: Full-time, Permanent Pay: Up to £28,500.00 per year Benefits: Company pension Employee discount Work authorisation: United Kingdom (required) Work Location: In person Application deadline: 11/08/2025 Expected start date: 15/09/2025
Garden Centre Manager - Outdoor & Team Leadership Focus Location: South London This is a fast-growing, independent business with a passion for plants, design, and community. Over the last decade, they've grown from a single site into a small group of boutique garden and home stores across London. Blending horticultural expertise with lifestyle retail, their spaces are thoughtfully curated and rooted in local communities. Known for their high levels of service, stylish indoor and outdoor product ranges, and growing reputation for plant installations in homes and commercial spaces, they've carved out a distinct identity in the market. Key Responsibilities: Day-to-day management of the store's operations and team. Take ownership of rotas, staffing levels, performance assessments, and one-to-ones. Ensure the store is consistently well-stocked and visually appealing. Deliver excellent customer service and motivate the team to do the same. Coach and support staff on service and sales skills, product knowledge, and team development. Ensure compliance with health & safety standards and processes. Oversee stock levels, deliveries, and in-store merchandising - especially around plant deliveries and replenishment. Report on performance KPIs and assist with recruitment and onboarding of new team members. Ideal Candidate: A natural people person - confident, charismatic, and customer-focused. Great horticultural knowledge. Experience leading teams in a retail or hospitality environment (garden centre experience is welcome but not essential). Organised, proactive, and able to thrive in a fast-paced, hands-on retail setting. Physically fit and happy to work alongside the team - this is not a back-office role. Enthusiastic about plants, gardening, and homeware. Comfortable managing team performance and driving standards. Perks & Benefits: potential to earn 30% on top of your salary. Work alongside a passionate, supportive, and close-knit management team. Training and mentoring from hands-on business partners. Join a values-led, community-focused independent business with a strong local following. Great transport links. Get in Touch! Interested in finding out more? Contact Leo Novakovic at or call . INDGC
Aug 14, 2025
Full time
Garden Centre Manager - Outdoor & Team Leadership Focus Location: South London This is a fast-growing, independent business with a passion for plants, design, and community. Over the last decade, they've grown from a single site into a small group of boutique garden and home stores across London. Blending horticultural expertise with lifestyle retail, their spaces are thoughtfully curated and rooted in local communities. Known for their high levels of service, stylish indoor and outdoor product ranges, and growing reputation for plant installations in homes and commercial spaces, they've carved out a distinct identity in the market. Key Responsibilities: Day-to-day management of the store's operations and team. Take ownership of rotas, staffing levels, performance assessments, and one-to-ones. Ensure the store is consistently well-stocked and visually appealing. Deliver excellent customer service and motivate the team to do the same. Coach and support staff on service and sales skills, product knowledge, and team development. Ensure compliance with health & safety standards and processes. Oversee stock levels, deliveries, and in-store merchandising - especially around plant deliveries and replenishment. Report on performance KPIs and assist with recruitment and onboarding of new team members. Ideal Candidate: A natural people person - confident, charismatic, and customer-focused. Great horticultural knowledge. Experience leading teams in a retail or hospitality environment (garden centre experience is welcome but not essential). Organised, proactive, and able to thrive in a fast-paced, hands-on retail setting. Physically fit and happy to work alongside the team - this is not a back-office role. Enthusiastic about plants, gardening, and homeware. Comfortable managing team performance and driving standards. Perks & Benefits: potential to earn 30% on top of your salary. Work alongside a passionate, supportive, and close-knit management team. Training and mentoring from hands-on business partners. Join a values-led, community-focused independent business with a strong local following. Great transport links. Get in Touch! Interested in finding out more? Contact Leo Novakovic at or call . INDGC
dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First. Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail - one of the world's most competitive markets, with a deluge of multi-dimensional data - dunnhumby today enables businesses all over the world, across industries, to be Customer First. dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro. We're looking for a Media Consultant to join our growing team - someone with deep media experience, proven consultancy skills and strong market knowledge to lead across a range of high-impact client opportunities. You'll play a key role in driving new business and growing existing relationships by providing specialist expertise across media - digital, in-store, and personalisation - and customer engagement strategy. You'll act as a true partner to our Sales and Client teams - shaping proposals, building CVPs and delivering consulting projects that transform how our clients go to market. What you'll be doing Bring deep expertise to client growth. Partner with Client and Sales teams to support pre-sales and new business efforts, helping shape compelling, insight-led proposals and strategic pitches. Deliver high-value consultancy. Lead and support client engagements, designing and delivering best-in-class media and customer engagement solutions - spanning digital, in-store, and personalised channels - to solve complex business challenges. Develop market-leading propositions. Contribute to new and existing Client Value Propositions (CVPs), working closely with Product teams to address evolving market needs and close capability gaps. Ensure media excellence. Support profitable, high-quality media consultancy work in your region, based on global best practices - across digital, in-store, and CRM media - and step in to support mobilisation where needed. Grow thought leadership. Help position dunnhumby as a leader in media and customer engagement by writing blogs, speaking at industry events and producing content that showcases our impact. Build capability. Contribute to media SME training across the business, sharing knowledge, best practices and innovations across teams globally. Champion values and standards. Maintain a strong focus on quality, governance and risk, supporting and developing others while living dunnhumby's values. What you'll bring Significant experience in media planning and consultancy across digital, display, CRM, in-store and personalisation . Strong understanding of retail and/or CPG landscapes and how to apply media strategically to drive value. A proven track record of developing CVPs, delivering strategic consultancy and growing client accounts. Ideally, a bachelor's or master's degree in a relevant field such as marketing or business. What you can expect from us We won't just meet your expectations. We'll defy them. So you'll enjoy the comprehensive rewards package you'd expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off. You'll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn. And we don't just talk about diversity and inclusion. We live it every day - with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you. Our approach to Flexible Working At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work. We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process. For further information about how we collect and use your personal information please see our Privacy Notice which can be found (here) Apply for this job indicates a required field First Name Last Name Email Phone Location (City) Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Will you require sponsorship now or in the future to be able to work in the country the role will be located? Select I confirm that all information I have provided in this application is true and accurate' Select Have you worked at dunnhumby before? Select Global Diversity and Inclusion Questions At dunnhumby, we utilise our diversity of thought as our competitive edge . We are proud of our diversity and committed to making dunnhumby an even more inclusive place to work that we can be proud of. Our diversity and inclusion work is designed to cultivate a culture of belonging, where every dunnhumbian feels safe to bring their whole self to work, where everyone is welcome and we practice what we preach. We have a full D&I strategy to implement this long-term behaviour change; in addition, we have five employee-led network groups to support colleagues in the areas of gender, sexual orientation, multiculturalism, mental health and wellbeing, and family. What best describes your gender Select By checking this box, I consent to dunnhumby collecting, storing, and processing my responses to the demographic data surveys above.
Aug 14, 2025
Full time
dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First. Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail - one of the world's most competitive markets, with a deluge of multi-dimensional data - dunnhumby today enables businesses all over the world, across industries, to be Customer First. dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro. We're looking for a Media Consultant to join our growing team - someone with deep media experience, proven consultancy skills and strong market knowledge to lead across a range of high-impact client opportunities. You'll play a key role in driving new business and growing existing relationships by providing specialist expertise across media - digital, in-store, and personalisation - and customer engagement strategy. You'll act as a true partner to our Sales and Client teams - shaping proposals, building CVPs and delivering consulting projects that transform how our clients go to market. What you'll be doing Bring deep expertise to client growth. Partner with Client and Sales teams to support pre-sales and new business efforts, helping shape compelling, insight-led proposals and strategic pitches. Deliver high-value consultancy. Lead and support client engagements, designing and delivering best-in-class media and customer engagement solutions - spanning digital, in-store, and personalised channels - to solve complex business challenges. Develop market-leading propositions. Contribute to new and existing Client Value Propositions (CVPs), working closely with Product teams to address evolving market needs and close capability gaps. Ensure media excellence. Support profitable, high-quality media consultancy work in your region, based on global best practices - across digital, in-store, and CRM media - and step in to support mobilisation where needed. Grow thought leadership. Help position dunnhumby as a leader in media and customer engagement by writing blogs, speaking at industry events and producing content that showcases our impact. Build capability. Contribute to media SME training across the business, sharing knowledge, best practices and innovations across teams globally. Champion values and standards. Maintain a strong focus on quality, governance and risk, supporting and developing others while living dunnhumby's values. What you'll bring Significant experience in media planning and consultancy across digital, display, CRM, in-store and personalisation . Strong understanding of retail and/or CPG landscapes and how to apply media strategically to drive value. A proven track record of developing CVPs, delivering strategic consultancy and growing client accounts. Ideally, a bachelor's or master's degree in a relevant field such as marketing or business. What you can expect from us We won't just meet your expectations. We'll defy them. So you'll enjoy the comprehensive rewards package you'd expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off. You'll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn. And we don't just talk about diversity and inclusion. We live it every day - with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you. Our approach to Flexible Working At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work. We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process. For further information about how we collect and use your personal information please see our Privacy Notice which can be found (here) Apply for this job indicates a required field First Name Last Name Email Phone Location (City) Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Will you require sponsorship now or in the future to be able to work in the country the role will be located? Select I confirm that all information I have provided in this application is true and accurate' Select Have you worked at dunnhumby before? Select Global Diversity and Inclusion Questions At dunnhumby, we utilise our diversity of thought as our competitive edge . We are proud of our diversity and committed to making dunnhumby an even more inclusive place to work that we can be proud of. Our diversity and inclusion work is designed to cultivate a culture of belonging, where every dunnhumbian feels safe to bring their whole self to work, where everyone is welcome and we practice what we preach. We have a full D&I strategy to implement this long-term behaviour change; in addition, we have five employee-led network groups to support colleagues in the areas of gender, sexual orientation, multiculturalism, mental health and wellbeing, and family. What best describes your gender Select By checking this box, I consent to dunnhumby collecting, storing, and processing my responses to the demographic data surveys above.
Beach Baker is delighted to be partnering with M Core, to recruit a Shopping Centre Manager for the M Cwmbran Centre. With over 175 retail stores and a planned joint capital investment programme exceeding £28.5m, the centre is central to the town's regeneration agenda, including a new square, cinema, 40,000 sq ft of leisure space, and a conversion of former department store into a flagship retail development. About M Core Founded in 1987, M Core is an established, highly profitable family of property investment and management companies. United Kingdom, France, Poland, Romania, Germany, Spain - wherever we operate, we're committed to three things: our investment partners, our tenants and our team. Considered active managers, focused on long-term growth and stability, for our business and everyone we work with. M Core covers all facets of portfolio asset management including: Acquisitions and disposals Lettings, lease renewals and rent reviews Property maintenance Development and refurbishment project management Financial operational management, reporting and controls About the Role This is a fantastic opportunity to step into an exciting Centre Management role and lead a vibrant retail and leisure destination. The role focuses on driving commercial success, operational excellence, and community engagement. Key Responsibilities Reporting to the Asset Manager the successful candidate will have full operational responsibility of the shopping centre and leadership of an experience site based team: Building strong relationships with tenants, contractors, and stakeholders (including local councils) Strategic commercial management: budgeting, marketing, and tenant relations Driving footfall through events, community engagement, and customer service Ensuring compliance with health and safety, and environmental standards Why Join £5m redevelopment of House of Fraser building £3.5m investment in cinema and leisure space £20m regeneration of Gwent Square including 75 residential apartments Masterplan for a modern, mixed-use town centre Privately owned, family-run asset offering long-term stability Ambitious growth plans and a supportive, experienced team Candidate Profile We are seeking an ambitious and dynamic Centre Manager with a minimum of 5 years' experience in a similar role. The ideal candidate will bring a strong blend of operational expertise, commercial awareness, and leadership capability to drive the continued success of M Cwmbran. Key Requirements Proven experience in managing shopping centres or comparable commercial property assets Background in facilities management, including oversight of fabric and M&E projects Strong understanding of health and safety, and environmental legislation , ideally IOSH Managing Safely qualified Skilled in data analysis and problem-solving, with the ability to develop and implement effective solutions Up-to-date knowledge of statutory compliance and contract law relevant to property management Experience managing service charge budgets in line with regulatory and procedural standards Understanding of marketing strategies and business planning for retail environments Proficient in Microsoft Office (Word, Excel) and property management software (e.g., Qube, Horizon) Package & Benefits Competitive salary 27 days holiday Pension: 5% employee / 8% employer Life assurance Discretionary bonus Free parking How to Apply If you're ready to take the next step in your property career and join a dynamic, forward-thinking company, contact our retained advisor: Rupert Stuart-Baker All third-party and direct applications will be forwarded to Beach Baker Property Recruitment for review.
Aug 14, 2025
Full time
Beach Baker is delighted to be partnering with M Core, to recruit a Shopping Centre Manager for the M Cwmbran Centre. With over 175 retail stores and a planned joint capital investment programme exceeding £28.5m, the centre is central to the town's regeneration agenda, including a new square, cinema, 40,000 sq ft of leisure space, and a conversion of former department store into a flagship retail development. About M Core Founded in 1987, M Core is an established, highly profitable family of property investment and management companies. United Kingdom, France, Poland, Romania, Germany, Spain - wherever we operate, we're committed to three things: our investment partners, our tenants and our team. Considered active managers, focused on long-term growth and stability, for our business and everyone we work with. M Core covers all facets of portfolio asset management including: Acquisitions and disposals Lettings, lease renewals and rent reviews Property maintenance Development and refurbishment project management Financial operational management, reporting and controls About the Role This is a fantastic opportunity to step into an exciting Centre Management role and lead a vibrant retail and leisure destination. The role focuses on driving commercial success, operational excellence, and community engagement. Key Responsibilities Reporting to the Asset Manager the successful candidate will have full operational responsibility of the shopping centre and leadership of an experience site based team: Building strong relationships with tenants, contractors, and stakeholders (including local councils) Strategic commercial management: budgeting, marketing, and tenant relations Driving footfall through events, community engagement, and customer service Ensuring compliance with health and safety, and environmental standards Why Join £5m redevelopment of House of Fraser building £3.5m investment in cinema and leisure space £20m regeneration of Gwent Square including 75 residential apartments Masterplan for a modern, mixed-use town centre Privately owned, family-run asset offering long-term stability Ambitious growth plans and a supportive, experienced team Candidate Profile We are seeking an ambitious and dynamic Centre Manager with a minimum of 5 years' experience in a similar role. The ideal candidate will bring a strong blend of operational expertise, commercial awareness, and leadership capability to drive the continued success of M Cwmbran. Key Requirements Proven experience in managing shopping centres or comparable commercial property assets Background in facilities management, including oversight of fabric and M&E projects Strong understanding of health and safety, and environmental legislation , ideally IOSH Managing Safely qualified Skilled in data analysis and problem-solving, with the ability to develop and implement effective solutions Up-to-date knowledge of statutory compliance and contract law relevant to property management Experience managing service charge budgets in line with regulatory and procedural standards Understanding of marketing strategies and business planning for retail environments Proficient in Microsoft Office (Word, Excel) and property management software (e.g., Qube, Horizon) Package & Benefits Competitive salary 27 days holiday Pension: 5% employee / 8% employer Life assurance Discretionary bonus Free parking How to Apply If you're ready to take the next step in your property career and join a dynamic, forward-thinking company, contact our retained advisor: Rupert Stuart-Baker All third-party and direct applications will be forwarded to Beach Baker Property Recruitment for review.
dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First. Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail - one of the world's most competitive markets, with a deluge of multi-dimensional data - dunnhumby today enables businesses all over the world, across industries, to be Customer First. dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro. dunnhumby is looking for a Media Consulting Senior Lead to join our Growth Team in delivering solutions for our clients across EMEA & APAC region. Utilizing global best practice and in-depth market knowledge, the role will be responsible for supporting clients to build and optimize their retail media business in a customer centric manner, as well as assisting on broader proposition development and strategic projects. Key Accountabilities Support Consulting Managers in delivering strategic projects to our clients which help them to solve business problems, create value, maximise growth and improve media business performance for their organisation. Play a key role in consulting project delivery, building a trusted advisor relationship with the client, and supporting on project plans to ensure they are delivered effectively within the required timeframes and to budget. Support the development of a Retail Media strategy for the client, identifying their specific objectives and appropriate brand positioning for the client to put a strategy into action with clearly defined processes and implementation plans, both internally and for the client. Support regional capability & sales teams in creating pitches and proposals for prospective clients. Think innovatively and creatively to help continually adapt and evolve our consulting offering in line with market appetite, keeping our media consulting packages, frameworks and toolkits up to date and competitive. Analyse Retailer sales and customer data and interpret Media Channel benchmarks to scope the potential size of the media opportunity for clients looking to monetise their assets. Create insightful recommendations - both operational and strategic for assigned client(s) and produce deliverables of a high standard that answer a client problem enabling them to transform their business operations. Liaise with the client's different departments to specify how the defined action plan will be implemented: IT, CRM, marketing, commercial, operations, promotions, analytics etc. Keep at the forefront of media and loyalty market trends, proactively sharing across the Consulting team to ensure our knowledge is up to date and we can continue to deliver maximum value for our Retail clients. Effective collaboration internally and externally, build and maintain strong working relationships with supporting teams across all functions and the client to ensure the smooth running of every project Qualifications & Experience A Master's degree in Business or Marketing Experience of working in similar global/ regional Consulting roles for global organizations CRM and/or Rewards program experience Media experience across the Retail Media value chain(fordigital media, store and/or CRM) across marketing, selling and servicing within complex, multi-channel, multi-site retail clients Demonstrable experience of working with Retailers, Media Agencies and Brands Strong understanding of the broader media landscape and the benefits of each media solution to brands, along with a good grasp of the metrics used to target and measure each Channel Excellent communication skills (both verbal and written) Good working knowledge of the application of enabling technologies for media and broader customer experience What you can expect from us We won't just meet your expectations. We'll defy them. So you'll enjoy the comprehensive rewards package you'd expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off. You'll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn. And we don't just talk about diversity and inclusion. We live it every day - with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you. Our approach to Flexible Working At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work. We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process. For further information about how we collect and use your personal information please see our Privacy Notice which can be found (here) Apply for this job indicates a required field First Name Last Name Email Phone Location (City) Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Will you require sponsorship now or in the future to be able to work in the country the role will be located? Select I confirm that all information I have provided in this application is true and accurate' Select Have you worked at dunnhumby before? Select Global Diversity and Inclusion Questions At dunnhumby, we utilise our diversity of thought as our competitive edge . We are proud of our diversity and committed to making dunnhumby an even more inclusive place to work that we can be proud of. Our diversity and inclusion work is designed to cultivate a culture of belonging, where every dunnhumbian feels safe to bring their whole self to work, where everyone is welcome and we practice what we preach. We have a full D&I strategy to implement this long-term behaviour change; in addition, we have five employee-led network groups to support colleagues in the areas of gender, sexual orientation, multiculturalism, mental health and wellbeing, and family. What best describes your gender Select By checking this box, I consent to dunnhumby collecting, storing, and processing my responses to the demographic data surveys above.
Aug 14, 2025
Full time
dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First. Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail - one of the world's most competitive markets, with a deluge of multi-dimensional data - dunnhumby today enables businesses all over the world, across industries, to be Customer First. dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro. dunnhumby is looking for a Media Consulting Senior Lead to join our Growth Team in delivering solutions for our clients across EMEA & APAC region. Utilizing global best practice and in-depth market knowledge, the role will be responsible for supporting clients to build and optimize their retail media business in a customer centric manner, as well as assisting on broader proposition development and strategic projects. Key Accountabilities Support Consulting Managers in delivering strategic projects to our clients which help them to solve business problems, create value, maximise growth and improve media business performance for their organisation. Play a key role in consulting project delivery, building a trusted advisor relationship with the client, and supporting on project plans to ensure they are delivered effectively within the required timeframes and to budget. Support the development of a Retail Media strategy for the client, identifying their specific objectives and appropriate brand positioning for the client to put a strategy into action with clearly defined processes and implementation plans, both internally and for the client. Support regional capability & sales teams in creating pitches and proposals for prospective clients. Think innovatively and creatively to help continually adapt and evolve our consulting offering in line with market appetite, keeping our media consulting packages, frameworks and toolkits up to date and competitive. Analyse Retailer sales and customer data and interpret Media Channel benchmarks to scope the potential size of the media opportunity for clients looking to monetise their assets. Create insightful recommendations - both operational and strategic for assigned client(s) and produce deliverables of a high standard that answer a client problem enabling them to transform their business operations. Liaise with the client's different departments to specify how the defined action plan will be implemented: IT, CRM, marketing, commercial, operations, promotions, analytics etc. Keep at the forefront of media and loyalty market trends, proactively sharing across the Consulting team to ensure our knowledge is up to date and we can continue to deliver maximum value for our Retail clients. Effective collaboration internally and externally, build and maintain strong working relationships with supporting teams across all functions and the client to ensure the smooth running of every project Qualifications & Experience A Master's degree in Business or Marketing Experience of working in similar global/ regional Consulting roles for global organizations CRM and/or Rewards program experience Media experience across the Retail Media value chain(fordigital media, store and/or CRM) across marketing, selling and servicing within complex, multi-channel, multi-site retail clients Demonstrable experience of working with Retailers, Media Agencies and Brands Strong understanding of the broader media landscape and the benefits of each media solution to brands, along with a good grasp of the metrics used to target and measure each Channel Excellent communication skills (both verbal and written) Good working knowledge of the application of enabling technologies for media and broader customer experience What you can expect from us We won't just meet your expectations. We'll defy them. So you'll enjoy the comprehensive rewards package you'd expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off. You'll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn. And we don't just talk about diversity and inclusion. We live it every day - with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you. Our approach to Flexible Working At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work. We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process. For further information about how we collect and use your personal information please see our Privacy Notice which can be found (here) Apply for this job indicates a required field First Name Last Name Email Phone Location (City) Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Will you require sponsorship now or in the future to be able to work in the country the role will be located? Select I confirm that all information I have provided in this application is true and accurate' Select Have you worked at dunnhumby before? Select Global Diversity and Inclusion Questions At dunnhumby, we utilise our diversity of thought as our competitive edge . We are proud of our diversity and committed to making dunnhumby an even more inclusive place to work that we can be proud of. Our diversity and inclusion work is designed to cultivate a culture of belonging, where every dunnhumbian feels safe to bring their whole self to work, where everyone is welcome and we practice what we preach. We have a full D&I strategy to implement this long-term behaviour change; in addition, we have five employee-led network groups to support colleagues in the areas of gender, sexual orientation, multiculturalism, mental health and wellbeing, and family. What best describes your gender Select By checking this box, I consent to dunnhumby collecting, storing, and processing my responses to the demographic data surveys above.
We're looking for an experienced and commercially focused Senior Property Operations Manager to join our dynamic, creative retail environment.This is a key role at the heart of our property & projects team -supporting the governance, investment, performance, and evolution of our stores. You'll lead on financial and contractual governance, CapEx and OpEx planning, and landlord and supplier relationships-all while ensuring smooth operational delivery across our stores and retail-led projects.With a strong focus on strategic planning and investment, you'll help shape the future of our property infrastructure and support key business transformation initiatives and masterplan projects. A bit about the role Lead the creation and management of a rolling 1-5 year CapEx plan for both infrastructure maintenance and retail investment. Oversee delivery, governance, and reporting of CapEx spend across Property Manage risk, opportunity, and efficiency within OpEx and maintenance budgets. Support investment prioritisation for refurbishments, infrastructure upgrades, and sustainability initiatives. Own the end-to-end budgeting cycle for property operations, including forecasting, reporting, and variance analysis. Ensure robust financial controls, working closely with Finance to maintain visibility and accountability on all spend. Govern supplier and landlord contracts, ensuring compliance, commercial alignment, and value for money. Lead on service charge negotiations, lease compliance, and recovery mechanisms. Project & Governance Excellence Oversee governance for all property-related projects-ensuring structured setup, programming, execution, change management, and closure. Work alongside the PMO on master programs, manage interdependencies, and drive formal post-project reviews. Ensure contractor frameworks and professional agreements are well-maintained and compliant. Supplier & Third-Party Management Support supplier performance management, contract reviews, and procurement planning alongside the relevant internal teams. Ensure there is a clear plan with stakeholders for the management of service providers to meet KPIs, SLAs, and compliance obligations through structured review and audit cycles. Landlord & Stakeholder Engagement Act as the go-to contact for all landlord matters, including service charges, maintenance issues, and lease obligations. Build strong, proactive relationships with landlords and agents to support long-term estate management. Collaborate cross-functionally with Legal, Finance, Retail, and Project teams to support business delivery. Drive cost-saving and revenue-generating ideas to enhance performance. Champion continuous improvement in property operations and governance. Maintain risk registers, audit readiness, and property resilience across all locations. A bit about you 7+ years in a senior property, facilities, or retail operations role, ideally within a fast-paced, large single, or multi-site environment. Strong financial and commercial expertise, with hands-on experience managing CapEx/OpEx budgets. Proven success in contract, landlord, and supplier relationship management. Solid understanding of leasehold estates, service charge frameworks, and legal obligations. Familiarity with project governance and construction processes. Excellent communication, negotiation, and stakeholder engagement skills. Highly organised, analytical, and proactive, with a solution-focused mindset. Experience with property/CAFM systems is a plus.
Aug 14, 2025
Full time
We're looking for an experienced and commercially focused Senior Property Operations Manager to join our dynamic, creative retail environment.This is a key role at the heart of our property & projects team -supporting the governance, investment, performance, and evolution of our stores. You'll lead on financial and contractual governance, CapEx and OpEx planning, and landlord and supplier relationships-all while ensuring smooth operational delivery across our stores and retail-led projects.With a strong focus on strategic planning and investment, you'll help shape the future of our property infrastructure and support key business transformation initiatives and masterplan projects. A bit about the role Lead the creation and management of a rolling 1-5 year CapEx plan for both infrastructure maintenance and retail investment. Oversee delivery, governance, and reporting of CapEx spend across Property Manage risk, opportunity, and efficiency within OpEx and maintenance budgets. Support investment prioritisation for refurbishments, infrastructure upgrades, and sustainability initiatives. Own the end-to-end budgeting cycle for property operations, including forecasting, reporting, and variance analysis. Ensure robust financial controls, working closely with Finance to maintain visibility and accountability on all spend. Govern supplier and landlord contracts, ensuring compliance, commercial alignment, and value for money. Lead on service charge negotiations, lease compliance, and recovery mechanisms. Project & Governance Excellence Oversee governance for all property-related projects-ensuring structured setup, programming, execution, change management, and closure. Work alongside the PMO on master programs, manage interdependencies, and drive formal post-project reviews. Ensure contractor frameworks and professional agreements are well-maintained and compliant. Supplier & Third-Party Management Support supplier performance management, contract reviews, and procurement planning alongside the relevant internal teams. Ensure there is a clear plan with stakeholders for the management of service providers to meet KPIs, SLAs, and compliance obligations through structured review and audit cycles. Landlord & Stakeholder Engagement Act as the go-to contact for all landlord matters, including service charges, maintenance issues, and lease obligations. Build strong, proactive relationships with landlords and agents to support long-term estate management. Collaborate cross-functionally with Legal, Finance, Retail, and Project teams to support business delivery. Drive cost-saving and revenue-generating ideas to enhance performance. Champion continuous improvement in property operations and governance. Maintain risk registers, audit readiness, and property resilience across all locations. A bit about you 7+ years in a senior property, facilities, or retail operations role, ideally within a fast-paced, large single, or multi-site environment. Strong financial and commercial expertise, with hands-on experience managing CapEx/OpEx budgets. Proven success in contract, landlord, and supplier relationship management. Solid understanding of leasehold estates, service charge frameworks, and legal obligations. Familiarity with project governance and construction processes. Excellent communication, negotiation, and stakeholder engagement skills. Highly organised, analytical, and proactive, with a solution-focused mindset. Experience with property/CAFM systems is a plus.
Salary: £53,000 - £59,000 DOE Bonus : 20% potential - Up to £70,800 OTE Location: Samsung Experience Store , Stratford Are you a dynamic and results-driven leader with a passion for technology and customer service? Do you thrive in a fast-paced environment and love inspiring a team to achieve greatness? If so, we have an exciting opportunity for you! We are looking for a talented General Manager to join our Samsung Experience Store in Stratford Role Summary: As the General Manager, you will play a pivotal role in driving the success of the store by aligning with the PRS& Samsung brand and ethos. Your mission will be to deliver exceptional customer service, ensure operational compliance, and introduce Samsung products that enhance customers' connected lives. Core Responsibilities: Health & Safety: You'll lead by example, ensuring the highest standards of health and safety across the store, creating a safe and welcoming environment for customers and colleagues alike. Store Standards Expert: Maintaining impeccable store standards will be a top priority for you. Your keen eye for detail will ensure that the store always looks its best, providing an inviting shopping experience for customers. Team Leadership: Managing and inspiring colleagues across all departments will be essential to foster a high-performing and motivated team. You'll set clear expectations and provide direction while encouraging your team to embody PRS& Samsung values. Operational Excellence: You'll follow and uphold the PRS& Samsung processes, guidelines, and policies to ensure seamless operations and efficiency throughout the store. Shift Management: As a key holder, you'll take charge of general shift management, making sure all daily tasks are carried out smoothly. Resource Management: Managing resources effectively will be crucial, ensuring budgets are adhered to and optimized across various areas. Deliverables: Shop Floor Excellence: Your focus on shop floor management will ensure a seamless customer experience. Performance Management: You'll observe and track performance metrics across the team, providing valuable insights and feedback. Customer Experience: Delivering a great brand experience will be at the heart of your role, encompassing both sales and service. Team Development: You'll manage all sales colleagues, providing performance reviews, conducting coaching sessions, and mentoring to promote their growth. Training Compliance: Ensuring that all colleagues are up to date with their training metrics. Market Analysis: Analysing local market changes that may impact on trade to stay ahead of the competition. Evidencable Knowledge, Skills and Experience: Experience in people management, leadership and direction -setting a clear direction for your team, inspiring others, and able to articulate our values with conviction Communication and influencing skills that generate commitment and loyalty Passionate about people -from customers to stakeholders The ability to prioritise workloads while balancing a multiskilled team's deployment in a multilevel site A commercially minded approach to retail The ability to adapt quickly to changing circumstances and to promote the benefits of change to those around you Previous high level retail management experience is essential Knowledge of the Samsung eco system and a love for all things tech Constantly challenges own knowledge and drives own learning Can effectively demonstrate ability in managing large teams (30+) Evidence of people development and future succession planning Effective stakeholder management Why join us? At PRS& Samsung, we offer more than just a job; we offer a platform to grow and develop your skills. You'll be part of an enthusiastic team that shares your passion for technology and customer satisfaction. With opportunities for learning and career advancement, you can shape your future in the tech retail industry. We have a Learning and Development team dedicated to your professional training in the role. Training includes (but not limited to), Induction, FCA, Product, Customer Journey, and Management Development Programmes. What we can offer you: Samsung Employee Discount Portal Birthday Holiday Perks and Rewards (Discounts across multiple retailers) Monthly Bonus Potential Well- being Tools and Platform Mental Health First Aid Access Seeded Devices - including the latest Flagship Device! Employee Assistance Platform Annual partnership with National Charities Celebrations of Awareness Days and Religious Holidays
Aug 14, 2025
Full time
Salary: £53,000 - £59,000 DOE Bonus : 20% potential - Up to £70,800 OTE Location: Samsung Experience Store , Stratford Are you a dynamic and results-driven leader with a passion for technology and customer service? Do you thrive in a fast-paced environment and love inspiring a team to achieve greatness? If so, we have an exciting opportunity for you! We are looking for a talented General Manager to join our Samsung Experience Store in Stratford Role Summary: As the General Manager, you will play a pivotal role in driving the success of the store by aligning with the PRS& Samsung brand and ethos. Your mission will be to deliver exceptional customer service, ensure operational compliance, and introduce Samsung products that enhance customers' connected lives. Core Responsibilities: Health & Safety: You'll lead by example, ensuring the highest standards of health and safety across the store, creating a safe and welcoming environment for customers and colleagues alike. Store Standards Expert: Maintaining impeccable store standards will be a top priority for you. Your keen eye for detail will ensure that the store always looks its best, providing an inviting shopping experience for customers. Team Leadership: Managing and inspiring colleagues across all departments will be essential to foster a high-performing and motivated team. You'll set clear expectations and provide direction while encouraging your team to embody PRS& Samsung values. Operational Excellence: You'll follow and uphold the PRS& Samsung processes, guidelines, and policies to ensure seamless operations and efficiency throughout the store. Shift Management: As a key holder, you'll take charge of general shift management, making sure all daily tasks are carried out smoothly. Resource Management: Managing resources effectively will be crucial, ensuring budgets are adhered to and optimized across various areas. Deliverables: Shop Floor Excellence: Your focus on shop floor management will ensure a seamless customer experience. Performance Management: You'll observe and track performance metrics across the team, providing valuable insights and feedback. Customer Experience: Delivering a great brand experience will be at the heart of your role, encompassing both sales and service. Team Development: You'll manage all sales colleagues, providing performance reviews, conducting coaching sessions, and mentoring to promote their growth. Training Compliance: Ensuring that all colleagues are up to date with their training metrics. Market Analysis: Analysing local market changes that may impact on trade to stay ahead of the competition. Evidencable Knowledge, Skills and Experience: Experience in people management, leadership and direction -setting a clear direction for your team, inspiring others, and able to articulate our values with conviction Communication and influencing skills that generate commitment and loyalty Passionate about people -from customers to stakeholders The ability to prioritise workloads while balancing a multiskilled team's deployment in a multilevel site A commercially minded approach to retail The ability to adapt quickly to changing circumstances and to promote the benefits of change to those around you Previous high level retail management experience is essential Knowledge of the Samsung eco system and a love for all things tech Constantly challenges own knowledge and drives own learning Can effectively demonstrate ability in managing large teams (30+) Evidence of people development and future succession planning Effective stakeholder management Why join us? At PRS& Samsung, we offer more than just a job; we offer a platform to grow and develop your skills. You'll be part of an enthusiastic team that shares your passion for technology and customer satisfaction. With opportunities for learning and career advancement, you can shape your future in the tech retail industry. We have a Learning and Development team dedicated to your professional training in the role. Training includes (but not limited to), Induction, FCA, Product, Customer Journey, and Management Development Programmes. What we can offer you: Samsung Employee Discount Portal Birthday Holiday Perks and Rewards (Discounts across multiple retailers) Monthly Bonus Potential Well- being Tools and Platform Mental Health First Aid Access Seeded Devices - including the latest Flagship Device! Employee Assistance Platform Annual partnership with National Charities Celebrations of Awareness Days and Religious Holidays
Closing date: 20-08-2025 Customer Team Leader Location: Hove - Kingsway, Kingsway, Hove, BN3 2WY Pay: £13.99 per hour Contract: 16 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including afternoons, late evenings (store closing) and weekends, to be discussed at interview Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales. We're looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you'll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Leader, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to help lead the store team - coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service - you'll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected Make sure that the store remains safe, legal, and fully operational Manage diligence checks and stock accuracy to make shopping a great experience for our customers Support your store manager by deputising when they're not working and delivering a variety of HR processes Lead the way when introducing new products and services in your store - work closely with your team to implement change and encourage open and honest feedback Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan This job would suit people who have A genuine care for the needs of customers and members The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor Great people skills, with the ability to build positive relationships with customers and colleagues Strong organisational and problem-solving skills A desire to learn, grow and develop your leadership skills The flexibility to work a range of different shifts Why Co-op? Full, paid training and dedicated support for your personal development and career progression 30% discount on all Co-op products in-store plus 10% discounts on all other brands A pension scheme with up to 10% employer contributions Wagestream- a money management app giving you access to a percentage of your pay as you earn it 36 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job. We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate. You can find out more about our recruitment process at jobs.coop.co.uk/apply-process. You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing. As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Aug 14, 2025
Full time
Closing date: 20-08-2025 Customer Team Leader Location: Hove - Kingsway, Kingsway, Hove, BN3 2WY Pay: £13.99 per hour Contract: 16 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including afternoons, late evenings (store closing) and weekends, to be discussed at interview Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales. We're looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you'll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Leader, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to help lead the store team - coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service - you'll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected Make sure that the store remains safe, legal, and fully operational Manage diligence checks and stock accuracy to make shopping a great experience for our customers Support your store manager by deputising when they're not working and delivering a variety of HR processes Lead the way when introducing new products and services in your store - work closely with your team to implement change and encourage open and honest feedback Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan This job would suit people who have A genuine care for the needs of customers and members The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor Great people skills, with the ability to build positive relationships with customers and colleagues Strong organisational and problem-solving skills A desire to learn, grow and develop your leadership skills The flexibility to work a range of different shifts Why Co-op? Full, paid training and dedicated support for your personal development and career progression 30% discount on all Co-op products in-store plus 10% discounts on all other brands A pension scheme with up to 10% employer contributions Wagestream- a money management app giving you access to a percentage of your pay as you earn it 36 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job. We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate. You can find out more about our recruitment process at jobs.coop.co.uk/apply-process. You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing. As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Closing date: 20-08-2025 Customer Team Leader Location: 16 Main Street, Bothwell, G71 8RD Pay: £13.99 per hour Contract: 39 hours per week + regular overtime, permanent, full time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales. We're looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you'll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Leader, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to help lead the store team - coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service - you'll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected Make sure that the store remains safe, legal, and fully operational Manage diligence checks and stock accuracy to make shopping a great experience for our customers Support your store manager by deputising when they're not working and delivering a variety of HR processes Lead the way when introducing new products and services in your store - work closely with your team to implement change and encourage open and honest feedback Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan This job would suit people who have A genuine care for the needs of customers and members The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor Great people skills, with the ability to build positive relationships with customers and colleagues Strong organisational and problem-solving skills A desire to learn, grow and develop your leadership skills The flexibility to work a range of different shifts Why Co-op? Full, paid training and dedicated support for your personal development and career progression 30% discount on all Co-op products in-store plus 10% discounts on all other brands A pension scheme with up to 10% employer contributions Wagestream- a money management app giving you access to a percentage of your pay as you earn it 36 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job. We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate. You can find out more about our recruitment process at jobs.coop.co.uk/apply-process. You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing. As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Aug 14, 2025
Full time
Closing date: 20-08-2025 Customer Team Leader Location: 16 Main Street, Bothwell, G71 8RD Pay: £13.99 per hour Contract: 39 hours per week + regular overtime, permanent, full time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales. We're looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you'll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Leader, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to help lead the store team - coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service - you'll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected Make sure that the store remains safe, legal, and fully operational Manage diligence checks and stock accuracy to make shopping a great experience for our customers Support your store manager by deputising when they're not working and delivering a variety of HR processes Lead the way when introducing new products and services in your store - work closely with your team to implement change and encourage open and honest feedback Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan This job would suit people who have A genuine care for the needs of customers and members The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor Great people skills, with the ability to build positive relationships with customers and colleagues Strong organisational and problem-solving skills A desire to learn, grow and develop your leadership skills The flexibility to work a range of different shifts Why Co-op? Full, paid training and dedicated support for your personal development and career progression 30% discount on all Co-op products in-store plus 10% discounts on all other brands A pension scheme with up to 10% employer contributions Wagestream- a money management app giving you access to a percentage of your pay as you earn it 36 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job. We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate. You can find out more about our recruitment process at jobs.coop.co.uk/apply-process. You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing. As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Closing date: 20-08-2025 Customer Team Leader Location: Bolton Bridge Road, Ilkley, LS29 9EW Pay: £13.99 per hour Contract: 16 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales. We're looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you'll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Leader, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to help lead the store team - coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service - you'll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected Make sure that the store remains safe, legal, and fully operational Manage diligence checks and stock accuracy to make shopping a great experience for our customers Support your store manager by deputising when they're not working and delivering a variety of HR processes Lead the way when introducing new products and services in your store - work closely with your team to implement change and encourage open and honest feedback Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan This job would suit people who have A genuine care for the needs of customers and members The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor Great people skills, with the ability to build positive relationships with customers and colleagues Strong organisational and problem-solving skills A desire to learn, grow and develop your leadership skills The flexibility to work a range of different shifts Why Co-op? Full, paid training and dedicated support for your personal development and career progression 30% discount on all Co-op products in-store plus 10% discounts on all other brands A pension scheme with up to 10% employer contributions Wagestream- a money management app giving you access to a percentage of your pay as you earn it 36 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job. We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate. You can find out more about our recruitment process at jobs.coop.co.uk/apply-process. You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing. As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Aug 14, 2025
Full time
Closing date: 20-08-2025 Customer Team Leader Location: Bolton Bridge Road, Ilkley, LS29 9EW Pay: £13.99 per hour Contract: 16 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales. We're looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you'll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Leader, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to help lead the store team - coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service - you'll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected Make sure that the store remains safe, legal, and fully operational Manage diligence checks and stock accuracy to make shopping a great experience for our customers Support your store manager by deputising when they're not working and delivering a variety of HR processes Lead the way when introducing new products and services in your store - work closely with your team to implement change and encourage open and honest feedback Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan This job would suit people who have A genuine care for the needs of customers and members The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor Great people skills, with the ability to build positive relationships with customers and colleagues Strong organisational and problem-solving skills A desire to learn, grow and develop your leadership skills The flexibility to work a range of different shifts Why Co-op? Full, paid training and dedicated support for your personal development and career progression 30% discount on all Co-op products in-store plus 10% discounts on all other brands A pension scheme with up to 10% employer contributions Wagestream- a money management app giving you access to a percentage of your pay as you earn it 36 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job. We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate. You can find out more about our recruitment process at jobs.coop.co.uk/apply-process. You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing. As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Closing date: 20-08-2025 Customer Team Leader Location: Jennyfield Drive, Harrogate, HG3 2XQ Pay: £13.99 per hour Contract: 39 hours per week + regular overtime, permanent, full time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales. We're looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you'll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Leader, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to help lead the store team - coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service - you'll give friendly, welcoming, easy, helpful and thoughtful service every day, support with tasks on the post office counter, often taking ownership for managing the store and handling challenging situations Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected Make sure that the store remains safe, legal, and fully operational Manage diligence checks and stock accuracy to make shopping a great experience for our customers Support your store manager by deputising when they're not working and delivering a variety of HR processes Lead the way when introducing new products and services in your store - work closely with your team to implement change and encourage open and honest feedback Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan This job would suit people who have A genuine care for the needs of customers and members The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor Great people skills, with the ability to build positive relationships with customers and colleagues Strong organisational and problem-solving skills A desire to learn, grow and develop your leadership skills The flexibility to work a range of different shifts Why Co-op? Full, paid training and dedicated support for your personal development and career progression 30% discount on all Co-op products in-store plus 10% discounts on all other brands A pension scheme with up to 10% employer contributions Wagestream- a money management app giving you access to a percentage of your pay as you earn it 36 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job. We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate. You can find out more about our recruitment process at jobs.coop.co.uk/apply-process. You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing. As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Aug 14, 2025
Full time
Closing date: 20-08-2025 Customer Team Leader Location: Jennyfield Drive, Harrogate, HG3 2XQ Pay: £13.99 per hour Contract: 39 hours per week + regular overtime, permanent, full time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales. We're looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you'll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Leader, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to help lead the store team - coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service - you'll give friendly, welcoming, easy, helpful and thoughtful service every day, support with tasks on the post office counter, often taking ownership for managing the store and handling challenging situations Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected Make sure that the store remains safe, legal, and fully operational Manage diligence checks and stock accuracy to make shopping a great experience for our customers Support your store manager by deputising when they're not working and delivering a variety of HR processes Lead the way when introducing new products and services in your store - work closely with your team to implement change and encourage open and honest feedback Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan This job would suit people who have A genuine care for the needs of customers and members The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor Great people skills, with the ability to build positive relationships with customers and colleagues Strong organisational and problem-solving skills A desire to learn, grow and develop your leadership skills The flexibility to work a range of different shifts Why Co-op? Full, paid training and dedicated support for your personal development and career progression 30% discount on all Co-op products in-store plus 10% discounts on all other brands A pension scheme with up to 10% employer contributions Wagestream- a money management app giving you access to a percentage of your pay as you earn it 36 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job. We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate. You can find out more about our recruitment process at jobs.coop.co.uk/apply-process. You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing. As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Closing date: 20-08-2025 Customer Team Leader Location: West Street, Leek, ST13 8AD Pay: £13.99 per hour Contract: 20 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales. We're looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you'll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Leader, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to help lead the store team - coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service - you'll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected Make sure that the store remains safe, legal, and fully operational Manage diligence checks and stock accuracy to make shopping a great experience for our customers Support your store manager by deputising when they're not working and delivering a variety of HR processes Lead the way when introducing new products and services in your store - work closely with your team to implement change and encourage open and honest feedback Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan This job would suit people who have A genuine care for the needs of customers and members The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor Great people skills, with the ability to build positive relationships with customers and colleagues Strong organisational and problem-solving skills A desire to learn, grow and develop your leadership skills The flexibility to work a range of different shifts Why Co-op? Full, paid training and dedicated support for your personal development and career progression 30% discount on all Co-op products in-store plus 10% discounts on all other brands A pension scheme with up to 10% employer contributions Wagestream- a money management app giving you access to a percentage of your pay as you earn it 36 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job. We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate. You can find out more about our recruitment process at jobs.coop.co.uk/apply-process. You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing. As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Aug 14, 2025
Full time
Closing date: 20-08-2025 Customer Team Leader Location: West Street, Leek, ST13 8AD Pay: £13.99 per hour Contract: 20 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales. We're looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you'll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Leader, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to help lead the store team - coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service - you'll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected Make sure that the store remains safe, legal, and fully operational Manage diligence checks and stock accuracy to make shopping a great experience for our customers Support your store manager by deputising when they're not working and delivering a variety of HR processes Lead the way when introducing new products and services in your store - work closely with your team to implement change and encourage open and honest feedback Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan This job would suit people who have A genuine care for the needs of customers and members The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor Great people skills, with the ability to build positive relationships with customers and colleagues Strong organisational and problem-solving skills A desire to learn, grow and develop your leadership skills The flexibility to work a range of different shifts Why Co-op? Full, paid training and dedicated support for your personal development and career progression 30% discount on all Co-op products in-store plus 10% discounts on all other brands A pension scheme with up to 10% employer contributions Wagestream- a money management app giving you access to a percentage of your pay as you earn it 36 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job. We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate. You can find out more about our recruitment process at jobs.coop.co.uk/apply-process. You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing. As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Maintenance Assistant £14.20 per hour plus company benefits Full Time Hours A Top 20 Care Home Group 2025! Awarded One Of The UK s Best Companies To Work For Watermeadow Grange in Topsham, Exeter is a beautiful care home providing 86 spacious ensuite bedrooms including a community dedicated to the care of people living with dementia. The main function of this role is to support and assist the Maintenance Manager in maintaining all areas within the home on a daily basis. The Maintenance Assistant s primary responsibility is to maintain a safe and comfortable environment for the residents. This person is a hands-on team player with sound organisational skills. The Maintenance Assistant interacts positively with all team members, maintaining census by immediately preparing vacant rooms for new residents, and by responding to and resolving concerns promptly. You will need to reliable and hard working in this role - flexible in required working hours is essential and may include some weekend working. Ideally experience in general maintenance, plumbing, painting and decorating, carpentry would be beneficial. Main Responsibilities 1. Assist in the day-to-day maintenance of the home including any faults or repairs which may need to be corrected within your capability and company guidelines. Give support to all heads of departments in looking at areas that may need altering or improving and perform all preventative maintenance tasks to the best of your ability. Ensure that the home is kept to the agreed maintenance standards. Respond in a timely manner to all maintenance requests and concerns raised by residents, family members and team members according to the homes reporting maintenance request log or system. Take receipt of deliveries and store items or good pertaining to maintenance. Ensure that all allocated machinery is kept safe and in working order.
Aug 14, 2025
Full time
Maintenance Assistant £14.20 per hour plus company benefits Full Time Hours A Top 20 Care Home Group 2025! Awarded One Of The UK s Best Companies To Work For Watermeadow Grange in Topsham, Exeter is a beautiful care home providing 86 spacious ensuite bedrooms including a community dedicated to the care of people living with dementia. The main function of this role is to support and assist the Maintenance Manager in maintaining all areas within the home on a daily basis. The Maintenance Assistant s primary responsibility is to maintain a safe and comfortable environment for the residents. This person is a hands-on team player with sound organisational skills. The Maintenance Assistant interacts positively with all team members, maintaining census by immediately preparing vacant rooms for new residents, and by responding to and resolving concerns promptly. You will need to reliable and hard working in this role - flexible in required working hours is essential and may include some weekend working. Ideally experience in general maintenance, plumbing, painting and decorating, carpentry would be beneficial. Main Responsibilities 1. Assist in the day-to-day maintenance of the home including any faults or repairs which may need to be corrected within your capability and company guidelines. Give support to all heads of departments in looking at areas that may need altering or improving and perform all preventative maintenance tasks to the best of your ability. Ensure that the home is kept to the agreed maintenance standards. Respond in a timely manner to all maintenance requests and concerns raised by residents, family members and team members according to the homes reporting maintenance request log or system. Take receipt of deliveries and store items or good pertaining to maintenance. Ensure that all allocated machinery is kept safe and in working order.
Closing date: 19-08-2025 Customer Team Leader Location: The Co-operative Post Office, 107 London Road, Wokingham, RG40 1YD Pay: £13.99 per hour Contract: 16-24 hours per week + regular overtime, permanent, part-time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales. We're looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you'll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Leader, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to help lead the store team - coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service - you'll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected Make sure that the store remains safe, legal, and fully operational Manage diligence checks and stock accuracy to make shopping a great experience for our customers Support your store manager by deputising when they're not working and delivering a variety of HR processes Lead the way when introducing new products and services in your store - work closely with your team to implement change and encourage open and honest feedback Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan This job would suit people who have A genuine care for the needs of customers and members The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor Great people skills, with the ability to build positive relationships with customers and colleagues Strong organisational and problem-solving skills A desire to learn, grow and develop your leadership skills The flexibility to work a range of different shifts Why Co-op? Full, paid training and dedicated support for your personal development and career progression 30% discount on all Co-op products in-store plus 10% discounts on all other brands A pension scheme with up to 10% employer contributions Wagestream- a money management app giving you access to a percentage of your pay as you earn it 36 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job. We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate. You can find out more about our recruitment process at jobs.coop.co.uk/apply-process. You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing. As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Aug 14, 2025
Full time
Closing date: 19-08-2025 Customer Team Leader Location: The Co-operative Post Office, 107 London Road, Wokingham, RG40 1YD Pay: £13.99 per hour Contract: 16-24 hours per week + regular overtime, permanent, part-time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales. We're looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you'll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Leader, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to help lead the store team - coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service - you'll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected Make sure that the store remains safe, legal, and fully operational Manage diligence checks and stock accuracy to make shopping a great experience for our customers Support your store manager by deputising when they're not working and delivering a variety of HR processes Lead the way when introducing new products and services in your store - work closely with your team to implement change and encourage open and honest feedback Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan This job would suit people who have A genuine care for the needs of customers and members The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor Great people skills, with the ability to build positive relationships with customers and colleagues Strong organisational and problem-solving skills A desire to learn, grow and develop your leadership skills The flexibility to work a range of different shifts Why Co-op? Full, paid training and dedicated support for your personal development and career progression 30% discount on all Co-op products in-store plus 10% discounts on all other brands A pension scheme with up to 10% employer contributions Wagestream- a money management app giving you access to a percentage of your pay as you earn it 36 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job. We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate. You can find out more about our recruitment process at jobs.coop.co.uk/apply-process. You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing. As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
I am looking for a passionate Nursery Manager who is looking for a new challenge/ or simple a change to work for a bigger organisation. This role is to oversee the daily operations of a nursery with a short commute Cheshire/Manchester Airport. This is an excellent opportunity for an experienced Nursery Manager to join a fantastic purpose built Nursery, offering an excellent working environment with great career development and progression! Some of your responsibilities as Nursery Manager will include: To be responsible for the daily running and administration of the nursery whilst adhering to the company Policies and Procedures, ensuring compliance with all statutory requirements. To lead the nursery team ensuring that all children are kept safe and receive rich and stimulating play and learning experiences appropriate to their age and stage of development To nurture every child in in your care providing consistency, innovation and excellence, igniting curiosity and a lifelong love of learning. To ensure that all of the Company Health and Safety policies and procedures are put into practice including allergy management, risk assessment and medication policies etc. To lead the nursery team ensuring that the nursery offers an environment which reflects the cultural diversity of all children. To prepare for and lead the nursery team during inspections by regulatory bodies and to implement any recommendations To induct, support and mentor new staff, carry out staff supervise meetings, conduct regular staff assessments, recognising training needs, monitoring training and developing teamwork. You will need to have the following qualifications, training and experience: Minimum full and relevant LEVEL 3 in Early Years and Education An ability to lead, manage and inspire a team successfully together with good interpersonal skills. Excellent understanding of EYFS. Extensive knowledge of safeguarding. Senior leadership experience within a nursery setting. It is a legal requirement to hold a GCSE or equivalent qualification in Maths, or be willing to achieve within 2 years of starting the position. It is a legal requirement to hold a GCSE or equivalent qualification in Maths, or be willing to achieve within 2 years of starting the position. A customer service approach, being willing to go above and beyond for families. Excellent communication skills both verbal and written. Able to lead the nursery marketing strategy including the planning and delivery of a strong marketing plan, the implementation of interesting marketing and retention events and the successful conversion of enquiries. The ability to plan and organise workload. A Experience in Leadership in managing full day care settings. Effectively manage the nursery budget, including ensuring that income targets are met, budgeted staff and other costs are not exceeded. Benefit of this role: Free breakfast, lunches and healthy snacks including fresh fruit. Accredited training with the Academy. Enhanced Maternity, Paternity Fertility and Adoption leave. Regular staff rewards. Team appreciation events. Long service awards. Dedicated wellbeing package. Highly discounted childcare. A day off for your birthday. The company offers: Competitive salary. Pension plan. Annual leave including bank holidays. Monday to Friday. All successful applicants will be required to have an Enhanced DBS carried out. As a specialist Childcare agency, we believe that we can only be as successful as our candidates and employees. That is why we invest 100% in each and every candidate who registers with us and value all the work carried out by our team. For more information, or a confidential chat please contact us at the office on or send us your CV to be considered for the position. Benefits: Company events Company pension Discounted or free food Employee discount Employee mentoring programme Enhanced maternity leave Enhanced paternity leave Free parking Health & wellbeing programme On-site parking Store discount Manchester Airport: reliably commute or plan to relocate before starting work (preferred)
Aug 14, 2025
Full time
I am looking for a passionate Nursery Manager who is looking for a new challenge/ or simple a change to work for a bigger organisation. This role is to oversee the daily operations of a nursery with a short commute Cheshire/Manchester Airport. This is an excellent opportunity for an experienced Nursery Manager to join a fantastic purpose built Nursery, offering an excellent working environment with great career development and progression! Some of your responsibilities as Nursery Manager will include: To be responsible for the daily running and administration of the nursery whilst adhering to the company Policies and Procedures, ensuring compliance with all statutory requirements. To lead the nursery team ensuring that all children are kept safe and receive rich and stimulating play and learning experiences appropriate to their age and stage of development To nurture every child in in your care providing consistency, innovation and excellence, igniting curiosity and a lifelong love of learning. To ensure that all of the Company Health and Safety policies and procedures are put into practice including allergy management, risk assessment and medication policies etc. To lead the nursery team ensuring that the nursery offers an environment which reflects the cultural diversity of all children. To prepare for and lead the nursery team during inspections by regulatory bodies and to implement any recommendations To induct, support and mentor new staff, carry out staff supervise meetings, conduct regular staff assessments, recognising training needs, monitoring training and developing teamwork. You will need to have the following qualifications, training and experience: Minimum full and relevant LEVEL 3 in Early Years and Education An ability to lead, manage and inspire a team successfully together with good interpersonal skills. Excellent understanding of EYFS. Extensive knowledge of safeguarding. Senior leadership experience within a nursery setting. It is a legal requirement to hold a GCSE or equivalent qualification in Maths, or be willing to achieve within 2 years of starting the position. It is a legal requirement to hold a GCSE or equivalent qualification in Maths, or be willing to achieve within 2 years of starting the position. A customer service approach, being willing to go above and beyond for families. Excellent communication skills both verbal and written. Able to lead the nursery marketing strategy including the planning and delivery of a strong marketing plan, the implementation of interesting marketing and retention events and the successful conversion of enquiries. The ability to plan and organise workload. A Experience in Leadership in managing full day care settings. Effectively manage the nursery budget, including ensuring that income targets are met, budgeted staff and other costs are not exceeded. Benefit of this role: Free breakfast, lunches and healthy snacks including fresh fruit. Accredited training with the Academy. Enhanced Maternity, Paternity Fertility and Adoption leave. Regular staff rewards. Team appreciation events. Long service awards. Dedicated wellbeing package. Highly discounted childcare. A day off for your birthday. The company offers: Competitive salary. Pension plan. Annual leave including bank holidays. Monday to Friday. All successful applicants will be required to have an Enhanced DBS carried out. As a specialist Childcare agency, we believe that we can only be as successful as our candidates and employees. That is why we invest 100% in each and every candidate who registers with us and value all the work carried out by our team. For more information, or a confidential chat please contact us at the office on or send us your CV to be considered for the position. Benefits: Company events Company pension Discounted or free food Employee discount Employee mentoring programme Enhanced maternity leave Enhanced paternity leave Free parking Health & wellbeing programme On-site parking Store discount Manchester Airport: reliably commute or plan to relocate before starting work (preferred)
Closing date: 20-08-2025 Customer Team Leader Location: The Millstone PH, Hawarden Road, Penyffordd, CH4 0JE Pay: £13.99 per hour Contract: 20 hours per week + regular overtime, 12 month temporary contract, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales. We're looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you'll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Leader, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to help lead the store team - coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service - you'll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected Make sure that the store remains safe, legal, and fully operational Manage diligence checks and stock accuracy to make shopping a great experience for our customers Support your store manager by deputising when they're not working and delivering a variety of HR processes Lead the way when introducing new products and services in your store - work closely with your team to implement change and encourage open and honest feedback Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan This job would suit people who have A genuine care for the needs of customers and members The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor Great people skills, with the ability to build positive relationships with customers and colleagues Strong organisational and problem-solving skills A desire to learn, grow and develop your leadership skills The flexibility to work a range of different shifts Why Co-op? Full, paid training and dedicated support for your personal development and career progression 30% discount on all Co-op products in-store plus 10% discounts on all other brands A pension scheme with up to 10% employer contributions Wagestream- a money management app giving you access to a percentage of your pay as you earn it 36 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job. We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate. You can find out more about our recruitment process at jobs.coop.co.uk/apply-process. You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing. As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Aug 14, 2025
Full time
Closing date: 20-08-2025 Customer Team Leader Location: The Millstone PH, Hawarden Road, Penyffordd, CH4 0JE Pay: £13.99 per hour Contract: 20 hours per week + regular overtime, 12 month temporary contract, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales. We're looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you'll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Leader, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to help lead the store team - coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service - you'll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected Make sure that the store remains safe, legal, and fully operational Manage diligence checks and stock accuracy to make shopping a great experience for our customers Support your store manager by deputising when they're not working and delivering a variety of HR processes Lead the way when introducing new products and services in your store - work closely with your team to implement change and encourage open and honest feedback Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan This job would suit people who have A genuine care for the needs of customers and members The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor Great people skills, with the ability to build positive relationships with customers and colleagues Strong organisational and problem-solving skills A desire to learn, grow and develop your leadership skills The flexibility to work a range of different shifts Why Co-op? Full, paid training and dedicated support for your personal development and career progression 30% discount on all Co-op products in-store plus 10% discounts on all other brands A pension scheme with up to 10% employer contributions Wagestream- a money management app giving you access to a percentage of your pay as you earn it 36 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job. We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate. You can find out more about our recruitment process at jobs.coop.co.uk/apply-process. You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing. As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
