Job Description
Apex Car Rental Eastbourne are looking for a Fleet Logistics Coordinator to join our existing team.
As Logistics Coordinator you'll be responsible for ensuring all vehicle movements and associated operational processes are carried out effectively and best practices are adopted. You'll need great customer service skills with the ability to build key relationships within the business. You will be the kind of person who thrives in a busy and fast-moving environment where accuracy and attention to detail are essential. You'll have excellent MS Office skills, especially Word, Excel and Outlook. Experience within a busy logistics environment is also essential with exposure to the vehicle rental industry being an advantage.
Duties to include
Arranging and managing customer vehicle returns and collections
Answer customer queries by phone and/or email
Data Entry
Up selling products in line with customer requirement
Understand and communicate rental terms and conditions, vehicle features and other services
Checking vehicles before and after Rental
Opening and closing rental agreements
Dealing with walk in customers face to face and via the telephone
General Admin and filing
The right candidate will
Have previous customer service and/or administrative experience
Sound I.T skills
Be flexible, organised and able to prioritise
The ability to work on own initiative as well as in a team
Key Skills and Experience:
Previous experience in administration role
Strong interpersonal skills and a confident communicator
Impressive telephone manner
Attention to detail
Ability to work as part of a team.
Ability to work under pressure
Must be fully authorised to work in the UK
Full Valid driving licence a must
Hours of Work
Monday to Friday 08.30 - 17.00
Staff parking is offered
A staff uniform and required
Job Types: Full-time, Permanent
Pay: From £12.21 per hour
Additional pay:
Bonus scheme
Benefits:
On-site parking
Education:
GCSE or equivalent (preferred)
Experience:
Logistics: 1 year (preferred)
Licence/Certification:
Driving Licence (required)
Work Location: In person