monday CRM Business Value Manager

We are a global software company transforming how businesses run. Our powerful platform empowers over 245,000 customers worldwide to reimagine how work gets done, driving greater efficiency and enabling them to scale like never before. We recently crossed $1Bn in ARR and are aiming for ambitious future growth.

The monday CRM suite now operates as a fully established business unit within The suite includes our live sales and marketing products, as well as an AI product currently in alpha. Since launching in May 2022, the CRM suite has grown to over 30,000 paying accounts, making it one of the fastest-growing CRM offerings in the industry.

We are seeking a driven, strategic, and execution-obsessed individual to join our CRM Go-to-Market team as a CRM Business Value Manager. This high-impact role will play a pivotal part in shaping our value-led selling motion. You will thrive at the intersection of product, GTM, marketing, partnerships, and sales, working directly with our most strategic customers.

The mission of the CRM Business Value Manager is to scale CRM value conversations to all customers, support new business through collaborative, value-driven consulting engagements, and measure post-sale value realization.

About the Role

• Build, maintain, train, and evangelize the business value framework, assets, and tools across our sellers and partners to map and scale best practices.
• Support our top deals and "big bet" accounts from initiation to closure by building customer POVs, articulating the value narrative and business case, and running strategic conversations with key decision-makers.
• Work with existing customers to develop a value realization framework, run post-implementation engagements to drive higher renewal rates, and create a customer impact database, stories, and references.
• Collaborate with Product, Marketing, and Customer Success to ensure we have an updated and aligned value proposition across all customer touchpoints.

Your Experience and Skills

• At least 7 years of experience in a management consulting and/or value consulting role.
• Proven experience in a technology-focused SaaS sales environment.
• Strong analytical, problem-solving, and communication skills (written and verbal).
• Demonstrated ability to build and quantify business cases and communicate recommendations to CxOs.
• Ability to understand a wide range of business problems and address them with a structured, get-it-done mindset.
• Particularly adept at understanding the needs of buyers, finance, procurement, and compliance functions and their interaction as part of the buying process.
• A collaborative and impact-focused professional with a low-ego approach.

We believe in equal opportunity.

is an equal opportunity employer and bans discrimination and harassment of any kind. is committed to the standard of equal employment opportunity for all employees and to creating and maintaining a workplace free of discrimination and harassment.

All qualified applicants will be considered for employment regardless of any personal characteristic. We encourage candidates from all backgrounds to apply, regardless of their race, religion, national origin, ethnicity, sexual orientation, gender identity, age, marital status, family or parental status, physical or mental disability or any other status protected by the laws or regulations in the locations where operates.

is committed to working with and providing access and reasonable accommodation to applicants with any disabilities. If you think you may require accommodation for any part of the recruitment process, please send a request to .

All requests for accommodation are treated confidentially , as practical and permitted by law.

As we are doubling down on our multi-product strategy, we are forming a GTM (go-to-market) team for our more advanced products (CRM & Dev). The GTM Manager role is a significant part of the team. We are looking for a talented, experienced and all-around player who is eager to dive deep into multiple business areas to help develop and promote the product through the CRO organization and our client base.