Parts Advisor Location : Leith, Edinburgh, EH6 8LB Salary : £31,210 per annum, plus overtime salary is negotiable depending on experience. Contract & Hours : Monday Friday 8.00am 5.00pm. Saturday 8.00am 12.30pm Benefits : Company pension, 28 days annual leave (including bank holidays), employee discount scheme and career progression! Pentland Component Parts Ltd is a specialist in vehicle parts distribution and has a vacancy and career opportunity in the position of Parts Advisor. We are looking for a friendly and outgoing individual with previous experience in a similar Parts position to join our team! As a Parts Advisor, your duties will centre around serving customers over the phone and over the counter, identifying and booking out vehicle parts and associated goods. You will be proactive in supporting Company promotions and initiatives and always mindful of our mission to deliver the best service and quality to our customers. Reporting to your Line Manager at the branch you are based, your responsibilities include, but are not limited to: Answering calls coming into the branch in a friendly and efficient manner. Looking up parts using electronic catalogues, websites and occasionally paper catalogues. Advising customers on what parts they might need, including add-on sales. Checking availability of parts on computer stock records. Booking out orders on the computer system correctly but as quickly as possible with due regard to the customer s level of urgency and van schedules. Ensuring that all customers receive the best all-round service by telephone or in person, over the counter. Learning about new product groups and new brands as they become relevant. Ordering from suppliers when necessary. Cash handling and dealing with spot and account payments. Maintaining shop displays as required. Putting stock away. Liaising with other departments and other branches to ensure transactions and processes are completed correctly. Growing sales by profitable means keeping within the limits of an acceptable branch margin. Dealing with customer problems and queries. Reporting any serious or unresolved problems to your Line Manager or to a Company Director. Communicating effectively with customers and colleagues. Providing any other assistance needed to ensure the smooth running of the branch. Requirements: The ideal candidate will have experience in motor trade parts telesales and / or customer service, preferably gained in a fast-paced sales-drive environment, and will: Have a can-do, positive attitude. Be able to work well and deliver results under pressure. Be organised with great attention to detail. Be customer focused. Be dynamic, outgoing and energetic. Be motivated by sales but able to deal with rejection. Have a willingness to learn and develop. Be a team player with the ability also to work independently. Have excellent interpersonal and communication skills, both written and verbal. Be IT Literate. Have a good knowledge of car parts. Knowledge of MAM cataloguing and main dealer EPCs is also desirable About us We are an award-winning motor factor, with over 40 years of experience distributing vehicle Parts to garages and workshops in Lothian Region. We have built an excellent reputation with our customers and industry colleagues for supplying high-quality automotive products with a particular focus on providing outstanding service. Our people are fundamental to our success, and you could be part of the team! You can learn more about the Company by visiting our website. If you are interested in this role and feel you have the right qualities to offer, please send a C.V. and covering letter by clicking on APPLY today! We would be open to applications from candidates who have experience in / as: Parts Advisor, Automotive Sales, Automotive Telesales, Mechanical Parts, Parts Assistant, Workshop Controller, Workshop Assistant, Workshop Planner No agencies please.
Aug 12, 2025
Full time
Parts Advisor Location : Leith, Edinburgh, EH6 8LB Salary : £31,210 per annum, plus overtime salary is negotiable depending on experience. Contract & Hours : Monday Friday 8.00am 5.00pm. Saturday 8.00am 12.30pm Benefits : Company pension, 28 days annual leave (including bank holidays), employee discount scheme and career progression! Pentland Component Parts Ltd is a specialist in vehicle parts distribution and has a vacancy and career opportunity in the position of Parts Advisor. We are looking for a friendly and outgoing individual with previous experience in a similar Parts position to join our team! As a Parts Advisor, your duties will centre around serving customers over the phone and over the counter, identifying and booking out vehicle parts and associated goods. You will be proactive in supporting Company promotions and initiatives and always mindful of our mission to deliver the best service and quality to our customers. Reporting to your Line Manager at the branch you are based, your responsibilities include, but are not limited to: Answering calls coming into the branch in a friendly and efficient manner. Looking up parts using electronic catalogues, websites and occasionally paper catalogues. Advising customers on what parts they might need, including add-on sales. Checking availability of parts on computer stock records. Booking out orders on the computer system correctly but as quickly as possible with due regard to the customer s level of urgency and van schedules. Ensuring that all customers receive the best all-round service by telephone or in person, over the counter. Learning about new product groups and new brands as they become relevant. Ordering from suppliers when necessary. Cash handling and dealing with spot and account payments. Maintaining shop displays as required. Putting stock away. Liaising with other departments and other branches to ensure transactions and processes are completed correctly. Growing sales by profitable means keeping within the limits of an acceptable branch margin. Dealing with customer problems and queries. Reporting any serious or unresolved problems to your Line Manager or to a Company Director. Communicating effectively with customers and colleagues. Providing any other assistance needed to ensure the smooth running of the branch. Requirements: The ideal candidate will have experience in motor trade parts telesales and / or customer service, preferably gained in a fast-paced sales-drive environment, and will: Have a can-do, positive attitude. Be able to work well and deliver results under pressure. Be organised with great attention to detail. Be customer focused. Be dynamic, outgoing and energetic. Be motivated by sales but able to deal with rejection. Have a willingness to learn and develop. Be a team player with the ability also to work independently. Have excellent interpersonal and communication skills, both written and verbal. Be IT Literate. Have a good knowledge of car parts. Knowledge of MAM cataloguing and main dealer EPCs is also desirable About us We are an award-winning motor factor, with over 40 years of experience distributing vehicle Parts to garages and workshops in Lothian Region. We have built an excellent reputation with our customers and industry colleagues for supplying high-quality automotive products with a particular focus on providing outstanding service. Our people are fundamental to our success, and you could be part of the team! You can learn more about the Company by visiting our website. If you are interested in this role and feel you have the right qualities to offer, please send a C.V. and covering letter by clicking on APPLY today! We would be open to applications from candidates who have experience in / as: Parts Advisor, Automotive Sales, Automotive Telesales, Mechanical Parts, Parts Assistant, Workshop Controller, Workshop Assistant, Workshop Planner No agencies please.
Business Development Managers, Would you like to work a 5-day week? Enjoy a competitive financial and benefits package, a great opportunity with a company car and fuel card? Working for a world renowned dealer group. The Recruitment Solution have a great opportunity for a B2B Business Development Manager to enhance our clients' busy automotive parts distribution business based in the Aberdeen area. This is a sales role, and you will be securing and maintaining existing clients. Prospecting new potential customers and qualifying leads, making outbound calls to follow up on leads, negotiating sales contracts, booking appointments to visit customeres. Parts B2B Requirements: • Either have proven experience in a similar or relatable Sales / Business Development role, ideally gained within a B2B environment or experience gained in a proactive sales environment such as telesales. • Confident communication skills, with an outgoing personality and an eagerness to succeed in a dynamic and progressive business development culture • Results driven with enthusiasm to exceed targets • Excellent computer skills, with the ability to manipulate data on Excel spreadsheets • Strong numeracy and literacy skills • Very organised with attention to detail Parts B2B Benefits: • Industry leading package and commission scheme • 33 days annual leave, in addition to an annual leave purchase & sale scheme • Pension Scheme & Life Assurance • Company Car & Fuel card • Discount on Service, Bodyshop and Parts • 1 day each year to volunteer for a charity of your choice • Childcare voucher scheme • Cycle to work purchase scheme • Discounted Gym membership • Access to Perks at Work discount website To find out more or to apply for this vacancy you can call Steve Nicol on (phone number removed) or email (url removed) We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Parts Sales Development Manager, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers. Lots of Motor Trade Jobs throughout the UK. Call Us Now for Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen, Vauxhall, Nissan and many more.
Aug 08, 2025
Full time
Business Development Managers, Would you like to work a 5-day week? Enjoy a competitive financial and benefits package, a great opportunity with a company car and fuel card? Working for a world renowned dealer group. The Recruitment Solution have a great opportunity for a B2B Business Development Manager to enhance our clients' busy automotive parts distribution business based in the Aberdeen area. This is a sales role, and you will be securing and maintaining existing clients. Prospecting new potential customers and qualifying leads, making outbound calls to follow up on leads, negotiating sales contracts, booking appointments to visit customeres. Parts B2B Requirements: • Either have proven experience in a similar or relatable Sales / Business Development role, ideally gained within a B2B environment or experience gained in a proactive sales environment such as telesales. • Confident communication skills, with an outgoing personality and an eagerness to succeed in a dynamic and progressive business development culture • Results driven with enthusiasm to exceed targets • Excellent computer skills, with the ability to manipulate data on Excel spreadsheets • Strong numeracy and literacy skills • Very organised with attention to detail Parts B2B Benefits: • Industry leading package and commission scheme • 33 days annual leave, in addition to an annual leave purchase & sale scheme • Pension Scheme & Life Assurance • Company Car & Fuel card • Discount on Service, Bodyshop and Parts • 1 day each year to volunteer for a charity of your choice • Childcare voucher scheme • Cycle to work purchase scheme • Discounted Gym membership • Access to Perks at Work discount website To find out more or to apply for this vacancy you can call Steve Nicol on (phone number removed) or email (url removed) We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Parts Sales Development Manager, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers. Lots of Motor Trade Jobs throughout the UK. Call Us Now for Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen, Vauxhall, Nissan and many more.
Telesales Advisor (Automotive) 28,000 - 32,000 + Progression + Training + Bonuses + Company Benefits Seaton Are you a Telesales Advisor or similar with a background in the Automotive industry looking to work for a company with big growth plans who have already opened a new branch this year and can provide parts specific training, opportunities to progress within the company and performance bonuses to boost earnings? On offer is the opportunity to join a Leading motor factor parts supplier who over the last year have opened a new branch and have plans to continue their expansion with more in the next few year. They put staff first and value promoting their established staff into senior positions. This role will involve speaking to customers either over the counter or on the phone regarding parts they are looking to purchase, advising them which parts would suit their needs and upselling them on other ranges. You will also be helping out with other tasks around the branch. This role would suit a Telesales Advisor or similar with an Automotive background looking to join a growing company where there is potential for real career growth, individual based training and a bonus scheme that will see performance rewarded. The Role Advising customers on parts Ensuring parts are sent to customers Assisting with tasks around the branch Monday to Friday 8:00 - 17:00 Alternating Saturdays 8:00 - 13:00 The Person Parts Advisor or similar Automotive background Commutable to Seaton Reference: BBBH20758b Key Words: Telesales Advisor, Telesales, Parts Advisor, Sales Advisor, Automotive Parts, Parts, Motor Factor Parts, Automotive sales, Honiton, Seaton, Axminster, Sidmouth, Exeter, Taunton, East Devon, Chard If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Jul 24, 2025
Full time
Telesales Advisor (Automotive) 28,000 - 32,000 + Progression + Training + Bonuses + Company Benefits Seaton Are you a Telesales Advisor or similar with a background in the Automotive industry looking to work for a company with big growth plans who have already opened a new branch this year and can provide parts specific training, opportunities to progress within the company and performance bonuses to boost earnings? On offer is the opportunity to join a Leading motor factor parts supplier who over the last year have opened a new branch and have plans to continue their expansion with more in the next few year. They put staff first and value promoting their established staff into senior positions. This role will involve speaking to customers either over the counter or on the phone regarding parts they are looking to purchase, advising them which parts would suit their needs and upselling them on other ranges. You will also be helping out with other tasks around the branch. This role would suit a Telesales Advisor or similar with an Automotive background looking to join a growing company where there is potential for real career growth, individual based training and a bonus scheme that will see performance rewarded. The Role Advising customers on parts Ensuring parts are sent to customers Assisting with tasks around the branch Monday to Friday 8:00 - 17:00 Alternating Saturdays 8:00 - 13:00 The Person Parts Advisor or similar Automotive background Commutable to Seaton Reference: BBBH20758b Key Words: Telesales Advisor, Telesales, Parts Advisor, Sales Advisor, Automotive Parts, Parts, Motor Factor Parts, Automotive sales, Honiton, Seaton, Axminster, Sidmouth, Exeter, Taunton, East Devon, Chard If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Sales Advisor (Car Parts) 28,500 - 30,000 + Progression + Training + Bonus + Company Benefits York Are you a Sales Advisor or similar with a passion for Cars / looking to get into the Automotive industry, working within a growing parts supplier who can provide progression opportunities, specific training and performance bonuses to greatly boost take home pay? On offer is the opportunity to join a leading provider of automotive parts who supply a wide variety of products from some of the biggest manufacturers in the world to businesses all over the UK. This role will involve speaking to customers either over the counter or on the phone regarding parts they are looking to purchase. You will speak to them about their needs and advise them which parts they require and upsell them on other ranges. You will also be helping out with other tasks around the branch. This role would suit a Sales Advisor or similar who wants to get into the Automotive industry looking to join a market leading company that can provide them with paths for progression, set training plans and a host of company benefits including a bonus scheme. The Role Advising customers on parts Ensuring parts are sent to customers Reaching out to new clients Monday to Friday 8:30 - 17:30 Alternating Saturdays 8:00 - 13:00 The Person Sales Advisor or similar Looking to get into the Automotive Industry Commutable to York Reference: BBBH20568c Key Words: Parts Advisor, Sales Advisor, Sales Parts Advisor, Telesales Agent, Telesales Advisor, Parts Sales, Automotive Parts, Parts, Automotive sales, York, Huntington, Earswick, Wigginton, Poppleton, Strensall, Tadcaster If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Jul 24, 2025
Full time
Sales Advisor (Car Parts) 28,500 - 30,000 + Progression + Training + Bonus + Company Benefits York Are you a Sales Advisor or similar with a passion for Cars / looking to get into the Automotive industry, working within a growing parts supplier who can provide progression opportunities, specific training and performance bonuses to greatly boost take home pay? On offer is the opportunity to join a leading provider of automotive parts who supply a wide variety of products from some of the biggest manufacturers in the world to businesses all over the UK. This role will involve speaking to customers either over the counter or on the phone regarding parts they are looking to purchase. You will speak to them about their needs and advise them which parts they require and upsell them on other ranges. You will also be helping out with other tasks around the branch. This role would suit a Sales Advisor or similar who wants to get into the Automotive industry looking to join a market leading company that can provide them with paths for progression, set training plans and a host of company benefits including a bonus scheme. The Role Advising customers on parts Ensuring parts are sent to customers Reaching out to new clients Monday to Friday 8:30 - 17:30 Alternating Saturdays 8:00 - 13:00 The Person Sales Advisor or similar Looking to get into the Automotive Industry Commutable to York Reference: BBBH20568c Key Words: Parts Advisor, Sales Advisor, Sales Parts Advisor, Telesales Agent, Telesales Advisor, Parts Sales, Automotive Parts, Parts, Automotive sales, York, Huntington, Earswick, Wigginton, Poppleton, Strensall, Tadcaster If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Glen Callum Associates Ltd
Washington, Tyne And Wear
Telesales Person - Car Parts We are a dynamic and growing Motor Factor specialising in a wide range of car parts , accessories , and automotive products . Due to expansion, we are looking for a dedicated Internal Car Parts Sales Advisor / Telesales Professional to join our friendly and supportive team. This is a telephone-based, non-customer-facing role where you'll assist customers over the phone with their automotive parts needs, providing expert advice and ensuring timely order fulfilment. Location: Washington, Newcastle Upon Tyne, Sunderland, Durham, North Shields, Hebburn, Whickham, Stanley, Chester le Street, Houghton le Spring, Seaham, Darlington Salary: Up to 29K Basic + Bonus + Pension + 28 Days Annual Leave (Inc. BH) Key Responsibilities: Advise customers over the phone on the sale of car parts , accessories, and specialist automotive products. Process orders through automated systems and ensure accurate dispatch. Manage stock levels to ensure orders are fulfilled efficiently. Work closely with the team to achieve sales targets and maintain excellent customer service. Provide support across other areas of the business as needed. Ideal Candidate: Experience: Solid knowledge of car parts and accessories. Motor Factor Background: Experience in a Motor Factor environment is a distinct advantage. Computer Literate: Proficiency in email, Word, Excel; experience with MAM software is advantageous. Customer Service: Exceptional telephone manner and strong communication skills. Team Player: Able to collaborate and support colleagues as required. How to Apply: To apply for this exciting role, please send your CV to Robert Cox at Glen Callum Associates Ltd at or call (phone number removed) for more information. Job Ref: 4241RC
Jul 11, 2025
Full time
Telesales Person - Car Parts We are a dynamic and growing Motor Factor specialising in a wide range of car parts , accessories , and automotive products . Due to expansion, we are looking for a dedicated Internal Car Parts Sales Advisor / Telesales Professional to join our friendly and supportive team. This is a telephone-based, non-customer-facing role where you'll assist customers over the phone with their automotive parts needs, providing expert advice and ensuring timely order fulfilment. Location: Washington, Newcastle Upon Tyne, Sunderland, Durham, North Shields, Hebburn, Whickham, Stanley, Chester le Street, Houghton le Spring, Seaham, Darlington Salary: Up to 29K Basic + Bonus + Pension + 28 Days Annual Leave (Inc. BH) Key Responsibilities: Advise customers over the phone on the sale of car parts , accessories, and specialist automotive products. Process orders through automated systems and ensure accurate dispatch. Manage stock levels to ensure orders are fulfilled efficiently. Work closely with the team to achieve sales targets and maintain excellent customer service. Provide support across other areas of the business as needed. Ideal Candidate: Experience: Solid knowledge of car parts and accessories. Motor Factor Background: Experience in a Motor Factor environment is a distinct advantage. Computer Literate: Proficiency in email, Word, Excel; experience with MAM software is advantageous. Customer Service: Exceptional telephone manner and strong communication skills. Team Player: Able to collaborate and support colleagues as required. How to Apply: To apply for this exciting role, please send your CV to Robert Cox at Glen Callum Associates Ltd at or call (phone number removed) for more information. Job Ref: 4241RC
Service Advisor - Fiat, Abarth, Jeep & Fiat Professional Reference Number - Service Advisor - Fiat Chrysler Automobiles Salary: £27,500 to £29,500 + bonus scheme + benefits Contract: Permanent Hours: Full Time 8.00am - 5.30pm Mon - Friday (Saturday morning rota 8.30am - 1.00pm) Contact: Email to Lipscomb Cars hold the Fiat, Abarth, Jeep and Fiat Professional Van franchises with dealerships in Canterbury and Maidstone. FCA are planning further growth with exciting Plug-in-hybrid and fully electric models joining the lineup. We have developed a strong relationship with our manufacturer partners and empower all our staff to take control of their work and at the same time show respect for their colleagues working together to make the difference. A position has arisen for a Service Advisor to work as part of a busy team committed to supplying a high level of personal service to our customers. As a member of the FCA service team you will receive excellent manufacturer training and development as part of our ongoing staff development program. The successful applicant will be a confident relationship builder, able to influence and advise customers on minor technical and motor related issues whilst delivering a first-class service. You will be greeting customers into the service department, extensive liaison with the Service Team Leaders and support technicians in the workshop to chase work in progress whilst keeping customers informed and gaining authorisation for any additional work. You will be responsible for producing final invoice for presentation and payment together with prospect and follow up activity based in the showroom area. You will take ownership of customer queries and resolve all issues through to your customer's satisfaction, following the protocols set to achieve daily target goals and the highest levels of customer satisfaction. Duties will include: Receive incoming booking calls for service and repair and handle customer queries - Input of customer requirements to the computer booking system (Pinewood Pinnacle DMS) Daily prospecting and telesales calls to customer database (CRM - Customer Relationship Management) Calculate accurate charges for service, labour, parts estimates in line with company policy- Daily control and allocation of loan cars to customers including insurance and driving license verification Promptly prepare and present invoices following completion of work and present to customer for payment Obtaining authorisation from leasing companies/manufacturer/insurers utilising set processes Service Advisor - Fiat Chrysler Automobiles Location: Lipscomb Canterbury Salary: £27,500 to £29,500 + bonus scheme + benefits Contract: Permanent Hours: Full Time 8.00am - 5.30pm Mon - Friday (Saturday morning rota 8.30am - 1.00pm) Contact: Email to Date Posted: 30/05/25 Closing Date: Pending Lipscomb Cars hold the Fiat, Abarth, Jeep and Fiat Professional Van franchises with dealerships in Canterbury and Maidstone. FCA are planning further growth with exciting Plug-in-hybrid and fully electric models joining the lineup. We have developed a strong relationship with our manufacturer partners and empower all our staff to take control of their work and at the same time show respect for their colleagues working together to make the difference. A position has arisen for a Service Advisor to work as part of a busy team committed to supplying a high level of personal service to our customers. As a member of the FCA service team you will receive excellent manufacturer training and development as part of our ongoing staff development program. The successful applicant will be a confident relationship builder, able to influence and advise customers on minor technical and motor related issues whilst delivering a first-class service. You will be greeting customers into the service department, extensive liaison with the Service Team Leaders and support technicians in the workshop to chase work in progress whilst keeping customers informed and gaining authorisation for any additional work. You will be responsible for producing final invoice for presentation and payment together with prospect and follow up activity based in the showroom area. You will take ownership of customer queries and resolve all issues through to your customer's satisfaction, following the protocols set to achieve daily target goals and the highest levels of customer satisfaction. Duties will include: Receive incoming booking calls for service and repair and handle customer queries - Input of customer requirements to the computer booking system (Pinewood Pinnacle DMS) Daily prospecting and telesales calls to customer database (CRM - Customer Relationship Management) Calculate accurate charges for service, labour, parts estimates in line with company policy- Daily control and allocation of loan cars to customers including insurance and driving license verification Promptly prepare and present invoices following completion of work and present to customer for payment Obtaining authorisation from leasing companies/manufacturer/insurers utilising set processes Skills and experience required: Essential Excellent telephone manner and all round internal and external communication skills Confident when dealing with customers with excellent qualification skills Must be proficient at using Microsoft packages including Outlook with keyboard skills Commitment to providing the highest levels of customer care in dealership and at all touch points Must be a team player, ability to handle pressure and work to set guidelines Desirable: Vehicle or Technical knowledge would be a strong advantage in the successful applicant. In return we offer excellent career opportunities, manufacturer and in-house training, 20 day's holiday rising to 25 days long service, company contributory pension scheme, staff and family discount schemes. Working Hours Full Time 8.00am - 5.30pm Mon - Friday (Saturday morning rota 8.30am - 1.00pm) Benefits We offer excellent career opportunities, manufacturer and in-house training, 20 day's holiday rising to 25 days long service, company contributory pension scheme, staff and family discount schemes. Salary £27,500 to £29,500 + bonus scheme + benefits Whatever your question or feedback we are here to help. So please feel free to contact us Reg Office: Lipscomb Cars Ltd2nd Floor, Medway Bridge House, 1-8 Fairmeadow, Maidstone, Kent, ME14 1JP Registered in England: Lipscomb Cars Limited an appointed representative of ITC Compliance Limited which is authorised and regulated by the Financial Conduct Authority (their registration number is 313486). Permitted activities include advising on and arranging general insurance contracts and acting as a credit broker not a lender.We can introduce you to a limited number of finance providers. We do not charge fees for our Consumer Credit services. We typically receive a payment(s) or other benefits from finance providers should you decide to enter into an agreement with them, typically either a fixed fee or a fixed percentage of the amount you borrow. The payment we receive may vary between finance providers and product types. The payment received does not impact the finance rate offered.All finance applications are subject to status, terms and conditions apply, UK residents only, 18's or over, Guarantees may be required.
Jul 10, 2025
Full time
Service Advisor - Fiat, Abarth, Jeep & Fiat Professional Reference Number - Service Advisor - Fiat Chrysler Automobiles Salary: £27,500 to £29,500 + bonus scheme + benefits Contract: Permanent Hours: Full Time 8.00am - 5.30pm Mon - Friday (Saturday morning rota 8.30am - 1.00pm) Contact: Email to Lipscomb Cars hold the Fiat, Abarth, Jeep and Fiat Professional Van franchises with dealerships in Canterbury and Maidstone. FCA are planning further growth with exciting Plug-in-hybrid and fully electric models joining the lineup. We have developed a strong relationship with our manufacturer partners and empower all our staff to take control of their work and at the same time show respect for their colleagues working together to make the difference. A position has arisen for a Service Advisor to work as part of a busy team committed to supplying a high level of personal service to our customers. As a member of the FCA service team you will receive excellent manufacturer training and development as part of our ongoing staff development program. The successful applicant will be a confident relationship builder, able to influence and advise customers on minor technical and motor related issues whilst delivering a first-class service. You will be greeting customers into the service department, extensive liaison with the Service Team Leaders and support technicians in the workshop to chase work in progress whilst keeping customers informed and gaining authorisation for any additional work. You will be responsible for producing final invoice for presentation and payment together with prospect and follow up activity based in the showroom area. You will take ownership of customer queries and resolve all issues through to your customer's satisfaction, following the protocols set to achieve daily target goals and the highest levels of customer satisfaction. Duties will include: Receive incoming booking calls for service and repair and handle customer queries - Input of customer requirements to the computer booking system (Pinewood Pinnacle DMS) Daily prospecting and telesales calls to customer database (CRM - Customer Relationship Management) Calculate accurate charges for service, labour, parts estimates in line with company policy- Daily control and allocation of loan cars to customers including insurance and driving license verification Promptly prepare and present invoices following completion of work and present to customer for payment Obtaining authorisation from leasing companies/manufacturer/insurers utilising set processes Service Advisor - Fiat Chrysler Automobiles Location: Lipscomb Canterbury Salary: £27,500 to £29,500 + bonus scheme + benefits Contract: Permanent Hours: Full Time 8.00am - 5.30pm Mon - Friday (Saturday morning rota 8.30am - 1.00pm) Contact: Email to Date Posted: 30/05/25 Closing Date: Pending Lipscomb Cars hold the Fiat, Abarth, Jeep and Fiat Professional Van franchises with dealerships in Canterbury and Maidstone. FCA are planning further growth with exciting Plug-in-hybrid and fully electric models joining the lineup. We have developed a strong relationship with our manufacturer partners and empower all our staff to take control of their work and at the same time show respect for their colleagues working together to make the difference. A position has arisen for a Service Advisor to work as part of a busy team committed to supplying a high level of personal service to our customers. As a member of the FCA service team you will receive excellent manufacturer training and development as part of our ongoing staff development program. The successful applicant will be a confident relationship builder, able to influence and advise customers on minor technical and motor related issues whilst delivering a first-class service. You will be greeting customers into the service department, extensive liaison with the Service Team Leaders and support technicians in the workshop to chase work in progress whilst keeping customers informed and gaining authorisation for any additional work. You will be responsible for producing final invoice for presentation and payment together with prospect and follow up activity based in the showroom area. You will take ownership of customer queries and resolve all issues through to your customer's satisfaction, following the protocols set to achieve daily target goals and the highest levels of customer satisfaction. Duties will include: Receive incoming booking calls for service and repair and handle customer queries - Input of customer requirements to the computer booking system (Pinewood Pinnacle DMS) Daily prospecting and telesales calls to customer database (CRM - Customer Relationship Management) Calculate accurate charges for service, labour, parts estimates in line with company policy- Daily control and allocation of loan cars to customers including insurance and driving license verification Promptly prepare and present invoices following completion of work and present to customer for payment Obtaining authorisation from leasing companies/manufacturer/insurers utilising set processes Skills and experience required: Essential Excellent telephone manner and all round internal and external communication skills Confident when dealing with customers with excellent qualification skills Must be proficient at using Microsoft packages including Outlook with keyboard skills Commitment to providing the highest levels of customer care in dealership and at all touch points Must be a team player, ability to handle pressure and work to set guidelines Desirable: Vehicle or Technical knowledge would be a strong advantage in the successful applicant. In return we offer excellent career opportunities, manufacturer and in-house training, 20 day's holiday rising to 25 days long service, company contributory pension scheme, staff and family discount schemes. Working Hours Full Time 8.00am - 5.30pm Mon - Friday (Saturday morning rota 8.30am - 1.00pm) Benefits We offer excellent career opportunities, manufacturer and in-house training, 20 day's holiday rising to 25 days long service, company contributory pension scheme, staff and family discount schemes. Salary £27,500 to £29,500 + bonus scheme + benefits Whatever your question or feedback we are here to help. So please feel free to contact us Reg Office: Lipscomb Cars Ltd2nd Floor, Medway Bridge House, 1-8 Fairmeadow, Maidstone, Kent, ME14 1JP Registered in England: Lipscomb Cars Limited an appointed representative of ITC Compliance Limited which is authorised and regulated by the Financial Conduct Authority (their registration number is 313486). Permitted activities include advising on and arranging general insurance contracts and acting as a credit broker not a lender.We can introduce you to a limited number of finance providers. We do not charge fees for our Consumer Credit services. We typically receive a payment(s) or other benefits from finance providers should you decide to enter into an agreement with them, typically either a fixed fee or a fixed percentage of the amount you borrow. The payment we receive may vary between finance providers and product types. The payment received does not impact the finance rate offered.All finance applications are subject to status, terms and conditions apply, UK residents only, 18's or over, Guarantees may be required.
Telesales Parts Advisor Vacancy , Worksop Salary: 26,650, plus bonus 29,650 Working hours : Monday to Friday 8.30-5 Saturday morning 1 in 4 (phone number removed) My client is recruiting for an experienced Telesales Parts Advisor for their Parts Distribution Centre in Worksop. Do you have the expereince to transfer over to a fantastic company? If so, apply today! Fantastic benefits package that includes: Great working conditions Pleasant workforce Enhanced Holiday Role: To Speak with customers and clients regarding Parts Monitoring stock levels Maximising profit via upsell if possible Requirements: Previous motor trade parts knowledge Excellent communication levels PC literate A full uk Driving licence is required All applications will be treated with the utmost confidentiality Octane reference: 27443 Consultant: Danielle Kingston MDLAS Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Service, Aftersales and Parts - Service Advisor, Warranty Advisor, Warranty Administrator, Aftersales Advisor, Service Team Manager, Senior Service Advisor, Service Manager, Aftersales Manager, Parts Advisor, Parts Administrator, Parts Supervisor, Parts Managers Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.
Feb 12, 2025
Full time
Telesales Parts Advisor Vacancy , Worksop Salary: 26,650, plus bonus 29,650 Working hours : Monday to Friday 8.30-5 Saturday morning 1 in 4 (phone number removed) My client is recruiting for an experienced Telesales Parts Advisor for their Parts Distribution Centre in Worksop. Do you have the expereince to transfer over to a fantastic company? If so, apply today! Fantastic benefits package that includes: Great working conditions Pleasant workforce Enhanced Holiday Role: To Speak with customers and clients regarding Parts Monitoring stock levels Maximising profit via upsell if possible Requirements: Previous motor trade parts knowledge Excellent communication levels PC literate A full uk Driving licence is required All applications will be treated with the utmost confidentiality Octane reference: 27443 Consultant: Danielle Kingston MDLAS Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Service, Aftersales and Parts - Service Advisor, Warranty Advisor, Warranty Administrator, Aftersales Advisor, Service Team Manager, Senior Service Advisor, Service Manager, Aftersales Manager, Parts Advisor, Parts Administrator, Parts Supervisor, Parts Managers Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.
Parts Advisor Romford, RM3 £28,500 - £34,000 pa + bonus Mon to Fri 8am to 6pm + Saturday mornings on rota Renault Romford is looking for a Parts Advisor to join our dealership s busy Parts Department. Motor factors / automotive Parts experience essential. Renault Retail Group is a national network of automotive dealerships representing the brands Renault, Dacia, Nissan and Alpine. We are Renault s largest dealer group selling 1 in every 5 Renault in the UK and we are 100% owned by Renault. Duties of the Parts Advisor include operating the front counter (trade and retail customers) and back counter (serving the dealership s team of technicians), as well as managing the site s parts storage facility /warehouse. You must also hold a full UK driving licence as the role will also involve occasional parts delivery work covering the holidays of our parts van drivers. We are happy to consider candidates with previous experience as an automotive parts advisor, autoparts consultant, aftersales advisor/supervisor, trade parts telesales operative or motor factors sales advisor at either franchised main dealers, manufacturer owned groups, motor factors, independent parts suppliers or national automotive parts & accessories retailers. As the Parts Advisor role will involve occasional covering of our dealership s parts delivery drivers, candidates with multi-drop delivery experience will have an advantage. The hours for this role are 8am to 6pm Monday to Friday, with 1-in-3 Saturday mornings 8.30am to 12.30pm. In return we offer a basic salary of £28,500 - £34,000 per annum, plus a monthly team bonus scheme. Fringe benefits include 25 days annual leave, pension, subsidised car option after 3 months service (loan plan scheme) and superb career opportunities Group-wide. HOW TO APPLY: To be considered for the role of Parts Advisor , please apply online including your CV.
Feb 08, 2025
Full time
Parts Advisor Romford, RM3 £28,500 - £34,000 pa + bonus Mon to Fri 8am to 6pm + Saturday mornings on rota Renault Romford is looking for a Parts Advisor to join our dealership s busy Parts Department. Motor factors / automotive Parts experience essential. Renault Retail Group is a national network of automotive dealerships representing the brands Renault, Dacia, Nissan and Alpine. We are Renault s largest dealer group selling 1 in every 5 Renault in the UK and we are 100% owned by Renault. Duties of the Parts Advisor include operating the front counter (trade and retail customers) and back counter (serving the dealership s team of technicians), as well as managing the site s parts storage facility /warehouse. You must also hold a full UK driving licence as the role will also involve occasional parts delivery work covering the holidays of our parts van drivers. We are happy to consider candidates with previous experience as an automotive parts advisor, autoparts consultant, aftersales advisor/supervisor, trade parts telesales operative or motor factors sales advisor at either franchised main dealers, manufacturer owned groups, motor factors, independent parts suppliers or national automotive parts & accessories retailers. As the Parts Advisor role will involve occasional covering of our dealership s parts delivery drivers, candidates with multi-drop delivery experience will have an advantage. The hours for this role are 8am to 6pm Monday to Friday, with 1-in-3 Saturday mornings 8.30am to 12.30pm. In return we offer a basic salary of £28,500 - £34,000 per annum, plus a monthly team bonus scheme. Fringe benefits include 25 days annual leave, pension, subsidised car option after 3 months service (loan plan scheme) and superb career opportunities Group-wide. HOW TO APPLY: To be considered for the role of Parts Advisor , please apply online including your CV.
About The Role At GSF Car Parts, our Sales Advisors make it happen. They are outgoing, dynamic and passionate, and always ensuring they are giving the very best service. They care about their customers and our business, and this is part of the foundation to making our business so successful. We are looking for an outgoing Sales Advisor who as part of your role will support the branch by fully satisfying customers needs and contribute towards achieving branch and individual sales targets. Main duties include: Developing sound customer relationships and applying effective sales techniques Working within the sales team on sales of product promotions by answering telephone queries and dealing with electronic queries Fully satisfy customer needs in respect of any part orders, respects or queries they may have Contribute to a positive team performance whilst working on personal benchmarks to optimise personal performance and work on sales product promotions Liaise with the Distribution Co-ordinator as required ensuring delivery requirements to customers are met Develop knowledge of products through study of internal literature Use E-learning portal to improve performance Working hours: 45 (average) hours Monday to Friday, including alternate Saturday working About You As a Sales Advisor, you will have experience in telesales and/or customer service, ideally gained in a fast-paced sales-driven environment. What you'll need to succeed: Able to work well and deliver results under pressure Organised with great attention to detail Customer focussed Target driven, motivated by sales and able to deal with rejection Willingness to learn and develop A team player with the ability to also work independently Excellent interpersonal and communication skills, both written and verbal IT Literate Knowledge of car parts and MAM/Allicat would be helpful but isn't essential What we'll offer: The opportunity to earn a performance related bonus of up to an additional £9360 per annum 28 days annual leave, including bank holidays (and opportunity to increase annual leave for time served) Online employee discount scheme including big discounts to local cinemas, theme park attractions, major retailers and much more Healthcare cash plan Company pension Group life assurance Internal development programmes Career progression opportunities About Us GSF Car Parts is one of the UK's leading automotive parts distributors, supplying thousands of independent garages throughout the UK and Ireland with parts, tools, garage equipment and specialist training. The group has over 175 branches nationwide and a turnover exceeding £475 million. Built on the heritage and success of a dozen local brand identities acquired over several years, we have traded as one brand since November 2021. Our branch network is bolstered by centralised support and expertise from specialist departments in key areas such as procurement and supply chain, marketing and national accounts. The business also benefits from integrated IT systems, which include our industry leading catalogue system, Allicat, and access to the Group's national garage programme, Servicesure.
Dec 18, 2022
Full time
About The Role At GSF Car Parts, our Sales Advisors make it happen. They are outgoing, dynamic and passionate, and always ensuring they are giving the very best service. They care about their customers and our business, and this is part of the foundation to making our business so successful. We are looking for an outgoing Sales Advisor who as part of your role will support the branch by fully satisfying customers needs and contribute towards achieving branch and individual sales targets. Main duties include: Developing sound customer relationships and applying effective sales techniques Working within the sales team on sales of product promotions by answering telephone queries and dealing with electronic queries Fully satisfy customer needs in respect of any part orders, respects or queries they may have Contribute to a positive team performance whilst working on personal benchmarks to optimise personal performance and work on sales product promotions Liaise with the Distribution Co-ordinator as required ensuring delivery requirements to customers are met Develop knowledge of products through study of internal literature Use E-learning portal to improve performance Working hours: 45 (average) hours Monday to Friday, including alternate Saturday working About You As a Sales Advisor, you will have experience in telesales and/or customer service, ideally gained in a fast-paced sales-driven environment. What you'll need to succeed: Able to work well and deliver results under pressure Organised with great attention to detail Customer focussed Target driven, motivated by sales and able to deal with rejection Willingness to learn and develop A team player with the ability to also work independently Excellent interpersonal and communication skills, both written and verbal IT Literate Knowledge of car parts and MAM/Allicat would be helpful but isn't essential What we'll offer: The opportunity to earn a performance related bonus of up to an additional £9360 per annum 28 days annual leave, including bank holidays (and opportunity to increase annual leave for time served) Online employee discount scheme including big discounts to local cinemas, theme park attractions, major retailers and much more Healthcare cash plan Company pension Group life assurance Internal development programmes Career progression opportunities About Us GSF Car Parts is one of the UK's leading automotive parts distributors, supplying thousands of independent garages throughout the UK and Ireland with parts, tools, garage equipment and specialist training. The group has over 175 branches nationwide and a turnover exceeding £475 million. Built on the heritage and success of a dozen local brand identities acquired over several years, we have traded as one brand since November 2021. Our branch network is bolstered by centralised support and expertise from specialist departments in key areas such as procurement and supply chain, marketing and national accounts. The business also benefits from integrated IT systems, which include our industry leading catalogue system, Allicat, and access to the Group's national garage programme, Servicesure.
