Overview We are seeking a dedicated and enthusiastic Assistant Team Manager to join our team in a busy and vibrant coffee shop environment. The ideal candidate will possess strong team management skills and a passion for customer service. As an Assistant Team Manager you will report into our on-site Team Manager and you will play a crucial role in supporting him/her in the daily operations of our establishment. Duties Assist our Team Manager in executing daily tasks and dealing with any issues that may arise. Ensure that members of the team are working to a high standard and that careful attention to detail is being applied by all team members. Maintain effective communication both with team members and Team Manager, flagging any potential issues as quickly as possible. Ensure team members' adherence to health and safety/hygiene regulations Liaise closely with Team Manager on food trends menus/ideas/Supervise kitchen staff and oversee food preparation to maintain high standards of quality and presentation. Assist in managing the front-of-house operations, ensuring smooth service during peak hours. Collaborate with the management team to implement effective training programmes for new employees, focusing on culinary skills and customer service. Maintain inventory levels and assist with ordering supplies as needed to ensure efficient kitchen operations. Foster a positive work environment through effective team management and leadership, encouraging collaboration among staff members. Address customer inquiries and complaints promptly, ensuring satisfaction and loyalty. Uphold health and safety regulations within the kitchen and dining areas, promoting a safe working environment for all employees. Qualifications Previous experience in a supervisory role within a restaurant/coffee shop setting is preferred. Excellent interpersonal skills with the ability to motivate and manage a diverse team effectively. A passion for the hospitality industry and commitment to delivering outstanding customer service. Join us as we continue to expand our fantastic team! Job Types: Full-time, Permanent Pay: £26,000.00-£30,000.00 per year Benefits: Company pension Flexitime Work Location: In person Reference ID: AL'S COFFEE_Assistant Team Manager
Aug 12, 2025
Full time
Overview We are seeking a dedicated and enthusiastic Assistant Team Manager to join our team in a busy and vibrant coffee shop environment. The ideal candidate will possess strong team management skills and a passion for customer service. As an Assistant Team Manager you will report into our on-site Team Manager and you will play a crucial role in supporting him/her in the daily operations of our establishment. Duties Assist our Team Manager in executing daily tasks and dealing with any issues that may arise. Ensure that members of the team are working to a high standard and that careful attention to detail is being applied by all team members. Maintain effective communication both with team members and Team Manager, flagging any potential issues as quickly as possible. Ensure team members' adherence to health and safety/hygiene regulations Liaise closely with Team Manager on food trends menus/ideas/Supervise kitchen staff and oversee food preparation to maintain high standards of quality and presentation. Assist in managing the front-of-house operations, ensuring smooth service during peak hours. Collaborate with the management team to implement effective training programmes for new employees, focusing on culinary skills and customer service. Maintain inventory levels and assist with ordering supplies as needed to ensure efficient kitchen operations. Foster a positive work environment through effective team management and leadership, encouraging collaboration among staff members. Address customer inquiries and complaints promptly, ensuring satisfaction and loyalty. Uphold health and safety regulations within the kitchen and dining areas, promoting a safe working environment for all employees. Qualifications Previous experience in a supervisory role within a restaurant/coffee shop setting is preferred. Excellent interpersonal skills with the ability to motivate and manage a diverse team effectively. A passion for the hospitality industry and commitment to delivering outstanding customer service. Join us as we continue to expand our fantastic team! Job Types: Full-time, Permanent Pay: £26,000.00-£30,000.00 per year Benefits: Company pension Flexitime Work Location: In person Reference ID: AL'S COFFEE_Assistant Team Manager
Are you experienced within the Travel Industry and based out in the Kent area? Do you pride yourself on your Customer Service / Guest Relations? We have the role for you! We are super excited to be working with this Luxury Villa Rental Platform, who are looking to grow their Guest Relations team. This is a hybrid role, ideal for someone who thrives in a fast-paced customer-focused environment and is passionate about leading a high-performing team. As Guest Relations Supervisor, you will oversee our Guest Relations Agents, manage complex guest issues, and help maintain the companies world-class service standards. From resolving escalated complaints to mentoring team members, you'll play a pivotal role in ensuring every guest interaction is seamless and professional. You'll report into the Guest Relations Manager and play a key role in supporting agents, handling complex issues, and representing our brand in guest-facing communication across platforms. Key Responsibilities: Supervise and support a team of Guest Relations Agents Monitor performance and adherence to service protocols Provide onboarding support and ongoing training Prepare monthly reports on team productivity and complaint trends Act as first point of escalation for unresolved guest concerns Personally handle high-priority or sensitive guest issues Liaise between guests, property managers, and internal teams Ensure timely, empathetic follow-ups and resolution of guest concerns Respond professionally to guest reviews on platforms like Trustpilot, ABTA, Google, and social media Collaborate across departments to turn negative feedback into positive outcomes Proactively request updates to reviews once issues are resolved The person: Experienced within he Travel & Tourism Industry Strong background in customer service or guest relations (team leadership preferred) Excellent communication and conflict-resolution skills Confident using CRMs, customer platforms, and managing review responses Highly organised, empathetic, and detail-oriented The package: Competitive salary: 28,000 - 30,000 Beautiful countryside office setting with free parking Good public transport links to Canterbury and surrounding areas Flexible hybrid working: 4 office days, 1 remote day 30 days holiday (including bank holidays) Company pension scheme Cycle to Work scheme Discounts on villa holidays worldwide Free tea & coffee, on-site tuck shop, and coffee shop Interested? Please click APPLY or contact (url removed)
Aug 01, 2025
Full time
Are you experienced within the Travel Industry and based out in the Kent area? Do you pride yourself on your Customer Service / Guest Relations? We have the role for you! We are super excited to be working with this Luxury Villa Rental Platform, who are looking to grow their Guest Relations team. This is a hybrid role, ideal for someone who thrives in a fast-paced customer-focused environment and is passionate about leading a high-performing team. As Guest Relations Supervisor, you will oversee our Guest Relations Agents, manage complex guest issues, and help maintain the companies world-class service standards. From resolving escalated complaints to mentoring team members, you'll play a pivotal role in ensuring every guest interaction is seamless and professional. You'll report into the Guest Relations Manager and play a key role in supporting agents, handling complex issues, and representing our brand in guest-facing communication across platforms. Key Responsibilities: Supervise and support a team of Guest Relations Agents Monitor performance and adherence to service protocols Provide onboarding support and ongoing training Prepare monthly reports on team productivity and complaint trends Act as first point of escalation for unresolved guest concerns Personally handle high-priority or sensitive guest issues Liaise between guests, property managers, and internal teams Ensure timely, empathetic follow-ups and resolution of guest concerns Respond professionally to guest reviews on platforms like Trustpilot, ABTA, Google, and social media Collaborate across departments to turn negative feedback into positive outcomes Proactively request updates to reviews once issues are resolved The person: Experienced within he Travel & Tourism Industry Strong background in customer service or guest relations (team leadership preferred) Excellent communication and conflict-resolution skills Confident using CRMs, customer platforms, and managing review responses Highly organised, empathetic, and detail-oriented The package: Competitive salary: 28,000 - 30,000 Beautiful countryside office setting with free parking Good public transport links to Canterbury and surrounding areas Flexible hybrid working: 4 office days, 1 remote day 30 days holiday (including bank holidays) Company pension scheme Cycle to Work scheme Discounts on villa holidays worldwide Free tea & coffee, on-site tuck shop, and coffee shop Interested? Please click APPLY or contact (url removed)
Coffee Shop Manager / Café Supervisor Chesterfield Francesca s Recruitment Ltd is pleased to be partnering with a stylish new coffee concept launching in Chesterfield this August. We are currently recruiting for an experienced and confident Coffee Shop Manager with genuine barista expertise to lead the team. This is not your average café. With a focus on indulgent moments, seasonal menus, and consistently exceptional coffee, this venue aims to create a standout experience for every guest. If you're someone who can inspire a team while maintaining high standards in a fast-paced environment, this full-time permanent role offers an exciting opportunity to make a meaningful impact. Location: Chesterfield Salary: £28,000 £32,000 per annum Schedule: Wednesday to Sunday, 9am 5pm Days Off: Every Monday and Tuesday Benefits: 28 days paid holiday, tips, and performance-based bonus Candidate Profile: Minimum of two years barista experience Previous supervisory or managerial experience in hospitality or food service Passionate about great coffee and delivering outstanding customer service Strong understanding of stock control, hygiene standards, and rota planning Team-focused leader with excellent problem-solving and communication skills Proactive and organised approach to managing a busy environment Key Responsibilities: Oversee daily operations and foster a positive work culture Maintain consistently high standards in both food and drink service Collaborate on menu development with a seasonal and local focus Manage stock levels and reduce waste through efficient ordering Train staff in food safety, barista techniques, and customer service Engage with guests to ensure a welcoming and professional atmosphere This is an opportunity to lead from the front, shape a new team, and contribute to the launch of a venue designed to stand out. If you are ready to take the next step in your hospitality career, we d love to hear from you. To apply, please contact Francesca s Recruitment Ltd.
Jul 29, 2025
Full time
Coffee Shop Manager / Café Supervisor Chesterfield Francesca s Recruitment Ltd is pleased to be partnering with a stylish new coffee concept launching in Chesterfield this August. We are currently recruiting for an experienced and confident Coffee Shop Manager with genuine barista expertise to lead the team. This is not your average café. With a focus on indulgent moments, seasonal menus, and consistently exceptional coffee, this venue aims to create a standout experience for every guest. If you're someone who can inspire a team while maintaining high standards in a fast-paced environment, this full-time permanent role offers an exciting opportunity to make a meaningful impact. Location: Chesterfield Salary: £28,000 £32,000 per annum Schedule: Wednesday to Sunday, 9am 5pm Days Off: Every Monday and Tuesday Benefits: 28 days paid holiday, tips, and performance-based bonus Candidate Profile: Minimum of two years barista experience Previous supervisory or managerial experience in hospitality or food service Passionate about great coffee and delivering outstanding customer service Strong understanding of stock control, hygiene standards, and rota planning Team-focused leader with excellent problem-solving and communication skills Proactive and organised approach to managing a busy environment Key Responsibilities: Oversee daily operations and foster a positive work culture Maintain consistently high standards in both food and drink service Collaborate on menu development with a seasonal and local focus Manage stock levels and reduce waste through efficient ordering Train staff in food safety, barista techniques, and customer service Engage with guests to ensure a welcoming and professional atmosphere This is an opportunity to lead from the front, shape a new team, and contribute to the launch of a venue designed to stand out. If you are ready to take the next step in your hospitality career, we d love to hear from you. To apply, please contact Francesca s Recruitment Ltd.
Front of House Supervisor - Ruislip Lounges are pretty special places, and what makes them so special are the brilliant people who run them. As Supervisor, you'll be supporting the management team to maintain that brilliance, delivering 14 great shifts with the team to make sure that every customer leaves happy. Which they tend to do. Because of your brilliant supervision. Brilliant! It's all about the bustle. You'll lead from the front, setting the pace high for the team so everyone delivers on time, every time. You're all over the detail, never settle for second best and you make it your mission for your Lounge to be the place to go for the local community. It's not a job for the faint hearted, but you know you've got what it takes. The Good Stuff Tips shared equally across the team, based on hours worked Paid breaks Staff food on every shift, regardless of hours worked 50% discount on food in all of three brands from day one 28 days holiday (inclusive of Bank Holidays) pro rata Competitions and incentives (like jetting off on an all expenses paid trip with one of our supplier) Christmas and Boxing Day off! The best staff party - Loungefest Emotional and practical support via the Licenced Trade Charity Power over your pay with Wagestream Company pension scheme Long service awards Great opportunity for personal development and career progression in a fast-growing business What you'll bring: You are probably an existing Supervisor, Team Leader or an epic front of house team member ready to take their first step into management with a background in restaurants, bars, caf or coffee shops. You will have experience of working in a bar environment with serving freshly made food and drinks preparation. A natural talent and passion for hospitality. Extremely driven and relentless at overcoming challenges or obstacles. Good literacy skills alongside excellent attention to detail to support reporting on KPIs. Good communication skills with the ability to build rapport and trust. Self motivator working at pace with limited supervision whilst adhering to pressure and timescales. Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS. If you want to find out more about us, follow us on LinkedIn on TikTok and Instagram
Jul 15, 2025
Full time
Front of House Supervisor - Ruislip Lounges are pretty special places, and what makes them so special are the brilliant people who run them. As Supervisor, you'll be supporting the management team to maintain that brilliance, delivering 14 great shifts with the team to make sure that every customer leaves happy. Which they tend to do. Because of your brilliant supervision. Brilliant! It's all about the bustle. You'll lead from the front, setting the pace high for the team so everyone delivers on time, every time. You're all over the detail, never settle for second best and you make it your mission for your Lounge to be the place to go for the local community. It's not a job for the faint hearted, but you know you've got what it takes. The Good Stuff Tips shared equally across the team, based on hours worked Paid breaks Staff food on every shift, regardless of hours worked 50% discount on food in all of three brands from day one 28 days holiday (inclusive of Bank Holidays) pro rata Competitions and incentives (like jetting off on an all expenses paid trip with one of our supplier) Christmas and Boxing Day off! The best staff party - Loungefest Emotional and practical support via the Licenced Trade Charity Power over your pay with Wagestream Company pension scheme Long service awards Great opportunity for personal development and career progression in a fast-growing business What you'll bring: You are probably an existing Supervisor, Team Leader or an epic front of house team member ready to take their first step into management with a background in restaurants, bars, caf or coffee shops. You will have experience of working in a bar environment with serving freshly made food and drinks preparation. A natural talent and passion for hospitality. Extremely driven and relentless at overcoming challenges or obstacles. Good literacy skills alongside excellent attention to detail to support reporting on KPIs. Good communication skills with the ability to build rapport and trust. Self motivator working at pace with limited supervision whilst adhering to pressure and timescales. Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS. If you want to find out more about us, follow us on LinkedIn on TikTok and Instagram
Assistant Manager - Colchester Lounges are pretty special places, and what makes them so special are the brilliant people who run them. As Assistant Manager, you'll be supporting the General Manager to maintain that brilliance across the team,delivering 14 great shifts to make sure that every customer leaves happy. You'll support the day-to-day running of the Lounge from rotas and team engagement to customer feedback. Your standards will be as high as ours, but exactly how you do it will be unique to you. You'll be doing it your way. Brilliant! It's all about the detail. You'll be involved with driving sales, team retention, training, customer service and maintaining high standards. You never settle for second best and you make it your mission for your Lounge to be the place to go for the local community. It's not a job for the faint hearted, but you know you've got this. The Good Stuff Overtime pay for every hour worked over contracted hours! Staff food on every shift 50% off staff discount to enjoy outside working hours from day one Paid breaks 28 days holiday (inclusive of Bank Holidays) pro rata Enhanced maternity and paternity pay after 2 years service The most talked-about staff party in hospitality - Loungefest! Competitions and incentives (like jetting off on an all expenses paid trip with one of our suppliers) Company pension scheme Long service awards Power over your pay with Wagestream Emotional and practical support via the Licenced Trade Charity Great opportunity for personal development and career progression in a fast growing business Achievable bonuses Tips shared equally across the team, based on hours worked Christmas and Boxing Day off! What you'll bring: You are probably an existing Assistant Manager, Deputy Manager or Supervisor with a background in restaurants, bars, caf or coffee shops. You will have experience of working in a bar environment with serving freshly made food and drinks preparation. A natural talent and passion for hospitality and an amazing people manager with a flair for talent spotting. Extremely driven and relentless at overcoming challenges or obstacles. Good literacy skills alongside excellent attention to detail to support reporting on KPIs. Good communication skills with the ability to build rapport and trust. Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales. Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS. If you want to find out more about us, follow us on LinkedIn on TikTok and Instagram
Jul 13, 2025
Full time
Assistant Manager - Colchester Lounges are pretty special places, and what makes them so special are the brilliant people who run them. As Assistant Manager, you'll be supporting the General Manager to maintain that brilliance across the team,delivering 14 great shifts to make sure that every customer leaves happy. You'll support the day-to-day running of the Lounge from rotas and team engagement to customer feedback. Your standards will be as high as ours, but exactly how you do it will be unique to you. You'll be doing it your way. Brilliant! It's all about the detail. You'll be involved with driving sales, team retention, training, customer service and maintaining high standards. You never settle for second best and you make it your mission for your Lounge to be the place to go for the local community. It's not a job for the faint hearted, but you know you've got this. The Good Stuff Overtime pay for every hour worked over contracted hours! Staff food on every shift 50% off staff discount to enjoy outside working hours from day one Paid breaks 28 days holiday (inclusive of Bank Holidays) pro rata Enhanced maternity and paternity pay after 2 years service The most talked-about staff party in hospitality - Loungefest! Competitions and incentives (like jetting off on an all expenses paid trip with one of our suppliers) Company pension scheme Long service awards Power over your pay with Wagestream Emotional and practical support via the Licenced Trade Charity Great opportunity for personal development and career progression in a fast growing business Achievable bonuses Tips shared equally across the team, based on hours worked Christmas and Boxing Day off! What you'll bring: You are probably an existing Assistant Manager, Deputy Manager or Supervisor with a background in restaurants, bars, caf or coffee shops. You will have experience of working in a bar environment with serving freshly made food and drinks preparation. A natural talent and passion for hospitality and an amazing people manager with a flair for talent spotting. Extremely driven and relentless at overcoming challenges or obstacles. Good literacy skills alongside excellent attention to detail to support reporting on KPIs. Good communication skills with the ability to build rapport and trust. Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales. Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS. If you want to find out more about us, follow us on LinkedIn on TikTok and Instagram
Who are you? You love seeing and being part of the hustle and bustle of an event in beautiful surroundings, and more importantly, you know how they work. Whether that be weddings, conferences, charity dinners and much more You're organised, a fantastic communicator and have sixth sense for the unknown in running and planning events. What's the role? Working closely with the Events operation manager to ensure the smooth & efficient running of all weddings & events. Working alongside and managing a small operational team in a very busy environment, whilst maintaining a high level of professionalism. Be able to demonstrate an operational track record in the hospitality industry, with a good knowledge of Conference, Weddings & Banqueting operations Be able to assist in the set up and closing of any Conference, Weddings & Banqueting operation Excellent verbal and written communication skills with guests and Farmhouse Teams Be highly organised, with excellent time management skills and the ability to work within deadlines Passionate and self-motivated Enthusiasm, customer-focused and the ability to remain calm under pressure Experience in supervising and assisting in day to day operations Live the ACI values and work towards our mission of 'making people happy' What's in it for you? Generous discount across all ACI sites on both food and drink Regular trips out to suppliers locally and internationally Great share of tips and tronc Staff Accommodation available Staff meals on shift Rising Stars program for career progression within the company Cycle to work scheme 'Live your life', charity day off each year Wine at cost Anglian Country Inns Anglian Country Inns is a family run business that first opened its doors over twenty seven years ago and now we have nine award winning establishments across East Anglia, a coffee shop and brewery to boot! If you think you have the relevant experience and want to join our friendly family please don't delay and apply today
Jul 13, 2025
Full time
Who are you? You love seeing and being part of the hustle and bustle of an event in beautiful surroundings, and more importantly, you know how they work. Whether that be weddings, conferences, charity dinners and much more You're organised, a fantastic communicator and have sixth sense for the unknown in running and planning events. What's the role? Working closely with the Events operation manager to ensure the smooth & efficient running of all weddings & events. Working alongside and managing a small operational team in a very busy environment, whilst maintaining a high level of professionalism. Be able to demonstrate an operational track record in the hospitality industry, with a good knowledge of Conference, Weddings & Banqueting operations Be able to assist in the set up and closing of any Conference, Weddings & Banqueting operation Excellent verbal and written communication skills with guests and Farmhouse Teams Be highly organised, with excellent time management skills and the ability to work within deadlines Passionate and self-motivated Enthusiasm, customer-focused and the ability to remain calm under pressure Experience in supervising and assisting in day to day operations Live the ACI values and work towards our mission of 'making people happy' What's in it for you? Generous discount across all ACI sites on both food and drink Regular trips out to suppliers locally and internationally Great share of tips and tronc Staff Accommodation available Staff meals on shift Rising Stars program for career progression within the company Cycle to work scheme 'Live your life', charity day off each year Wine at cost Anglian Country Inns Anglian Country Inns is a family run business that first opened its doors over twenty seven years ago and now we have nine award winning establishments across East Anglia, a coffee shop and brewery to boot! If you think you have the relevant experience and want to join our friendly family please don't delay and apply today
Food & Beverage Assistant Imperial London Hotels Group based at Holiday Inn Bloomsbury Hotel 40 hours (5 of 7 days weekly rota) 12.43 GBP + Benefits Do you have a passion for enhancing the guest dining experience? Do you thrive in a role where every day brings a new challenge and an opportunity to create memorable guest experiences? If so, we'd love to hear from you! We're looking for a warm and welcoming individual to join our dedicated Food & Beverage team at our hotel in Bloomsbury, central London. As a key member of our team, you'll play an essential role in ensuring our guests have a memorable stay in our F&B Outlets. You will be preparing, and servicing drinks based on our brand standards, processing orders accurately in Micros with minimum error, setting-up the buffet in the morning, replenishing stock levels during service and delivering outstanding customer service to our guests. Why Join Us? This is a great opportunity to enhance your experienced in food & beverage operations, we provide structured career path. From F&B Assistants, Bar Tenders, F&B Supervisors, Assistant F&B Manager and F&B Manager, we support your growth every step of the way. With dedicated training opportunities from day one, you'll gain the skills and experience needed to progress in your role. No two days are the same. You'll interact with guests from around the world and work as part of a close-knit, supportive team. Our food & beverage area often resembles a bustling airport terminal-fast-paced, exciting, and full of energy! Nestled opposite the picturesque Russell Square Gardens in the vibrant heart of Bloomsbury, London. Our newly acquired and refurbished IHG Brand, Holiday Inn Bloomsbury Hotel with 316 rooms. It's a lively place to be, offering a ground floor coffee bar, atmospheric Irish pub and 14 event spaces that can accommodate up to 300 people. What we're looking for: 1 year experience in a Food & Beverage environment as a Host, Food & Beverage Assistant or Bar Tending , ideally in hotels or similar environment A natural flair for customer service and a passion for food & beverage Flexibility to work a varied shift pattern: early mornings, evenings, and weekends Team-oriented attitude Positive and caring personality Professional proficiency in English Desirable (not essential but a plus!): Experience in the hospitality sector Proficiency in multiple languages Knowledge of Miros (POS System) What's in it for you? 28 Days Holiday pro-rata increasing with length of service up to 33 days Global discount for all IHG Properties for you and friends and family for an overnight stay starting from 25 Free meals on duty Uniform & dry-cleaning Workplace pension scheme 300 Refer a Friend Scheme Employee recognition Employee awards Social events Interest-free Season Ticket Loan / Travelcard Loan 50% discount to friends and family in our hotels on hotel rooms & 20% discount in our restaurants (subject to availability) Local discounts at Gym, Dry Cleaners, Bowling and Restaurant outlets Early Pay - Instantly access a portion of the pay you've already earned Shopping discounts across several high-street brands and online retailers (via Each Person) Nursery Scheme via Each Person (subject to eligibility) Mental health first aiders support & well-being Employee Assistance Programme- Supported by Hospitality Action You can explore additional benefits here : About Us: We are part of the Imperial London Family of Hotels, a family-run company with over 185 years of history. We're rewriting the traditional hospitality mindset, paving the way for a fresh approach at our 8 hotels in Bloomsbury. Our purpose is to provide authentic London experiences and memorable stays to all our guests. And we believe that starts with the right team. Are you ready to be the best version of yourself and contribute towards our next chapter? Please reach out to us today!
Jul 12, 2025
Full time
Food & Beverage Assistant Imperial London Hotels Group based at Holiday Inn Bloomsbury Hotel 40 hours (5 of 7 days weekly rota) 12.43 GBP + Benefits Do you have a passion for enhancing the guest dining experience? Do you thrive in a role where every day brings a new challenge and an opportunity to create memorable guest experiences? If so, we'd love to hear from you! We're looking for a warm and welcoming individual to join our dedicated Food & Beverage team at our hotel in Bloomsbury, central London. As a key member of our team, you'll play an essential role in ensuring our guests have a memorable stay in our F&B Outlets. You will be preparing, and servicing drinks based on our brand standards, processing orders accurately in Micros with minimum error, setting-up the buffet in the morning, replenishing stock levels during service and delivering outstanding customer service to our guests. Why Join Us? This is a great opportunity to enhance your experienced in food & beverage operations, we provide structured career path. From F&B Assistants, Bar Tenders, F&B Supervisors, Assistant F&B Manager and F&B Manager, we support your growth every step of the way. With dedicated training opportunities from day one, you'll gain the skills and experience needed to progress in your role. No two days are the same. You'll interact with guests from around the world and work as part of a close-knit, supportive team. Our food & beverage area often resembles a bustling airport terminal-fast-paced, exciting, and full of energy! Nestled opposite the picturesque Russell Square Gardens in the vibrant heart of Bloomsbury, London. Our newly acquired and refurbished IHG Brand, Holiday Inn Bloomsbury Hotel with 316 rooms. It's a lively place to be, offering a ground floor coffee bar, atmospheric Irish pub and 14 event spaces that can accommodate up to 300 people. What we're looking for: 1 year experience in a Food & Beverage environment as a Host, Food & Beverage Assistant or Bar Tending , ideally in hotels or similar environment A natural flair for customer service and a passion for food & beverage Flexibility to work a varied shift pattern: early mornings, evenings, and weekends Team-oriented attitude Positive and caring personality Professional proficiency in English Desirable (not essential but a plus!): Experience in the hospitality sector Proficiency in multiple languages Knowledge of Miros (POS System) What's in it for you? 28 Days Holiday pro-rata increasing with length of service up to 33 days Global discount for all IHG Properties for you and friends and family for an overnight stay starting from 25 Free meals on duty Uniform & dry-cleaning Workplace pension scheme 300 Refer a Friend Scheme Employee recognition Employee awards Social events Interest-free Season Ticket Loan / Travelcard Loan 50% discount to friends and family in our hotels on hotel rooms & 20% discount in our restaurants (subject to availability) Local discounts at Gym, Dry Cleaners, Bowling and Restaurant outlets Early Pay - Instantly access a portion of the pay you've already earned Shopping discounts across several high-street brands and online retailers (via Each Person) Nursery Scheme via Each Person (subject to eligibility) Mental health first aiders support & well-being Employee Assistance Programme- Supported by Hospitality Action You can explore additional benefits here : About Us: We are part of the Imperial London Family of Hotels, a family-run company with over 185 years of history. We're rewriting the traditional hospitality mindset, paving the way for a fresh approach at our 8 hotels in Bloomsbury. Our purpose is to provide authentic London experiences and memorable stays to all our guests. And we believe that starts with the right team. Are you ready to be the best version of yourself and contribute towards our next chapter? Please reach out to us today!
Front of House Supervisor - St Ives Cornwall Lounges are pretty special places, and what makes them so special are the brilliant people who run them. As Supervisor, you'll be supporting the management team to maintain that brilliance, delivering 14 great shifts with the team to make sure that every customer leaves happy. Which they tend to do. Because of your brilliant supervision. Brilliant! It's all about the bustle. You'll lead from the front, setting the pace high for the team so everyone delivers on time, every time. You're all over the detail, never settle for second best and you make it your mission for your Lounge to be the place to go for the local community. It's not a job for the faint hearted, but you know you've got what it takes. The Good Stuff Tips shared equally across the team, based on hours worked Paid breaks Staff food on every shift, regardless of hours worked 50% discount on food in all of three brands from day one 28 days holiday (inclusive of Bank Holidays) pro rata Competitions and incentives (like jetting off on an all expenses paid trip with one of our supplier) Christmas and Boxing Day off! The best staff party - Loungefest Emotional and practical support via the Licenced Trade Charity Power over your pay with Wagestream Company pension scheme Long service awards Great opportunity for personal development and career progression in a fast-growing business What you'll bring: You are probably an existing Supervisor, Team Leader or an epic front of house team member ready to take their first step into management with a background in restaurants, bars, caf or coffee shops. You will have experience of working in a bar environment with serving freshly made food and drinks preparation. A natural talent and passion for hospitality. Extremely driven and relentless at overcoming challenges or obstacles. Good literacy skills alongside excellent attention to detail to support reporting on KPIs. Good communication skills with the ability to build rapport and trust. Self motivator working at pace with limited supervision whilst adhering to pressure and timescales. Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS. If you want to find out more about us, follow us on LinkedIn on TikTok and Instagram
Jul 11, 2025
Full time
Front of House Supervisor - St Ives Cornwall Lounges are pretty special places, and what makes them so special are the brilliant people who run them. As Supervisor, you'll be supporting the management team to maintain that brilliance, delivering 14 great shifts with the team to make sure that every customer leaves happy. Which they tend to do. Because of your brilliant supervision. Brilliant! It's all about the bustle. You'll lead from the front, setting the pace high for the team so everyone delivers on time, every time. You're all over the detail, never settle for second best and you make it your mission for your Lounge to be the place to go for the local community. It's not a job for the faint hearted, but you know you've got what it takes. The Good Stuff Tips shared equally across the team, based on hours worked Paid breaks Staff food on every shift, regardless of hours worked 50% discount on food in all of three brands from day one 28 days holiday (inclusive of Bank Holidays) pro rata Competitions and incentives (like jetting off on an all expenses paid trip with one of our supplier) Christmas and Boxing Day off! The best staff party - Loungefest Emotional and practical support via the Licenced Trade Charity Power over your pay with Wagestream Company pension scheme Long service awards Great opportunity for personal development and career progression in a fast-growing business What you'll bring: You are probably an existing Supervisor, Team Leader or an epic front of house team member ready to take their first step into management with a background in restaurants, bars, caf or coffee shops. You will have experience of working in a bar environment with serving freshly made food and drinks preparation. A natural talent and passion for hospitality. Extremely driven and relentless at overcoming challenges or obstacles. Good literacy skills alongside excellent attention to detail to support reporting on KPIs. Good communication skills with the ability to build rapport and trust. Self motivator working at pace with limited supervision whilst adhering to pressure and timescales. Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS. If you want to find out more about us, follow us on LinkedIn on TikTok and Instagram
Assistant Manager - Cheadle Lounges are pretty special places, and what makes them so special are the brilliant people who run them. As Assistant Manager, you'll be supporting the General Manager to maintain that brilliance across the team,delivering 14 great shifts to make sure that every customer leaves happy. You'll support the day-to-day running of the Lounge from rotas and team engagement to customer feedback. Your standards will be as high as ours, but exactly how you do it will be unique to you. You'll be doing it your way. Brilliant! It's all about the detail. You'll be involved with driving sales, team retention, training, customer service and maintaining high standards. You never settle for second best and you make it your mission for your Lounge to be the place to go for the local community. It's not a job for the faint hearted, but you know you've got this. The Good Stuff Overtime pay for every hour worked over contracted hours! Staff food on every shift 50% off staff discount to enjoy outside working hours from day one Paid breaks 28 days holiday (inclusive of Bank Holidays) pro rata Enhanced maternity and paternity pay after 2 years service The most talked-about staff party in hospitality - Loungefest! Competitions and incentives (like jetting off on an all expenses paid trip with one of our suppliers) Company pension scheme Long service awards Power over your pay with Wagestream Emotional and practical support via the Licenced Trade Charity Great opportunity for personal development and career progression in a fast growing business Achievable bonuses Tips shared equally across the team, based on hours worked Christmas and Boxing Day off! What you'll bring: You are probably an existing Assistant Manager, Deputy Manager or Supervisor with a background in restaurants, bars, caf or coffee shops. You will have experience of working in a bar environment with serving freshly made food and drinks preparation. A natural talent and passion for hospitality and an amazing people manager with a flair for talent spotting. Extremely driven and relentless at overcoming challenges or obstacles. Good literacy skills alongside excellent attention to detail to support reporting on KPIs. Good communication skills with the ability to build rapport and trust. Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales. Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS. If you want to find out more about us, follow us on LinkedIn on TikTok and Instagram
Jul 10, 2025
Full time
Assistant Manager - Cheadle Lounges are pretty special places, and what makes them so special are the brilliant people who run them. As Assistant Manager, you'll be supporting the General Manager to maintain that brilliance across the team,delivering 14 great shifts to make sure that every customer leaves happy. You'll support the day-to-day running of the Lounge from rotas and team engagement to customer feedback. Your standards will be as high as ours, but exactly how you do it will be unique to you. You'll be doing it your way. Brilliant! It's all about the detail. You'll be involved with driving sales, team retention, training, customer service and maintaining high standards. You never settle for second best and you make it your mission for your Lounge to be the place to go for the local community. It's not a job for the faint hearted, but you know you've got this. The Good Stuff Overtime pay for every hour worked over contracted hours! Staff food on every shift 50% off staff discount to enjoy outside working hours from day one Paid breaks 28 days holiday (inclusive of Bank Holidays) pro rata Enhanced maternity and paternity pay after 2 years service The most talked-about staff party in hospitality - Loungefest! Competitions and incentives (like jetting off on an all expenses paid trip with one of our suppliers) Company pension scheme Long service awards Power over your pay with Wagestream Emotional and practical support via the Licenced Trade Charity Great opportunity for personal development and career progression in a fast growing business Achievable bonuses Tips shared equally across the team, based on hours worked Christmas and Boxing Day off! What you'll bring: You are probably an existing Assistant Manager, Deputy Manager or Supervisor with a background in restaurants, bars, caf or coffee shops. You will have experience of working in a bar environment with serving freshly made food and drinks preparation. A natural talent and passion for hospitality and an amazing people manager with a flair for talent spotting. Extremely driven and relentless at overcoming challenges or obstacles. Good literacy skills alongside excellent attention to detail to support reporting on KPIs. Good communication skills with the ability to build rapport and trust. Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales. Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS. If you want to find out more about us, follow us on LinkedIn on TikTok and Instagram
Starbucks Coffee Company
Birmingham, Staffordshire
Job Description - Barista - accelerated leadership programme (13 months) () Barista - accelerated leadership programme (13 months) Brand Starbucks Coffee Company Location Birmingham - Bullring - Upper (Store# 12441) Bullring Centre The Bullring Shopping Centre Birmingham B5 4EN Take your place at the heart of our community as a barista at Starbucks; and grow into a future leader. At Starbucks, your voice matters and our passion for people is brewed into everything we do. We're offering an exciting opportunity for you to join our Accelerated Leadership Programme - a 13-month fixed term contract designed to help you join us as a barista and grow into a store manager of the future. You'll be offered a minimum contract of 20 hours. This isn't just a development programme - it's your chance to shape your career, build your confidence, and make a real impact in your store and community. What is the Accelerated Leadership Programme? You'll be supported every step of the way as you: Progress from a barista tostore supervisorduring the programme Receive 1:1 coaching from aProfessional Development Expert Work towards arecognised leadership qualificationwith the Chartered Management Institute Build skills in leadership, communication, team development, and operational excellence By the end of the programme, you'll bestore manager readyand eligible to apply for permanent store manager in-training opportunities. What we're looking for: You don't need any previous experience, just a passion for people, a drive to grow, and a commitment to learning. To be eligible, you must: You must be a UK resident who has lived in the UK for the last 3 years. If you are a previous resident of the EU/EEA, you must have gained pre-settlement or settlement status. If you are a non-UK resident, you must be on an acceptable Visa. This visa must cover the full duration of the Apprenticeship, including your End Point Assessment (EPA). You must have a substantial skills gap between your current capability and where you would be on completion of the apprenticeship. Not be currently be in education or on an apprenticeship programme Not be on an Entrepreneur (Tier 1), Student (Tier 4) and Government Authorised Exchange (Tier 5) Visa. Skilled Worker Visas will be reviewed on individual basis. Not have a qualification in the similar subject at the same level or higher. What you'll get: A recognised qualification and real career progression All the benefits of being a Starbucks partner-including: 28 days holiday (including Bank Holidays) + a special celebration day Free drinks and food on shift Weekly bag of coffee and 30% partner discount Bean Stock (own a piece of Starbucks!) Discounts through Perks at Work Life assurance and rental deposit loans 24/7 Employee Assistance Programme Recognition schemes and long-term career opportunities What's the process? So, if you're ready to take the next step in your Starbucks journey, this is your moment. Here, you'll be heard. Here, you'll grow. Here, you belong. Starbucks is committed to building an inclusive and diverse workforce. All applicants and partners will be treated fairly, without regard to race, religion, sex, nationality, age, physical or mental disability, sexual orientation, marital status, gender identity and expression. Know someone who'd be a perfect fit? Please share this opportunity with them and let's grow together! Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law. Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at or 1(888)
Jul 09, 2025
Full time
Job Description - Barista - accelerated leadership programme (13 months) () Barista - accelerated leadership programme (13 months) Brand Starbucks Coffee Company Location Birmingham - Bullring - Upper (Store# 12441) Bullring Centre The Bullring Shopping Centre Birmingham B5 4EN Take your place at the heart of our community as a barista at Starbucks; and grow into a future leader. At Starbucks, your voice matters and our passion for people is brewed into everything we do. We're offering an exciting opportunity for you to join our Accelerated Leadership Programme - a 13-month fixed term contract designed to help you join us as a barista and grow into a store manager of the future. You'll be offered a minimum contract of 20 hours. This isn't just a development programme - it's your chance to shape your career, build your confidence, and make a real impact in your store and community. What is the Accelerated Leadership Programme? You'll be supported every step of the way as you: Progress from a barista tostore supervisorduring the programme Receive 1:1 coaching from aProfessional Development Expert Work towards arecognised leadership qualificationwith the Chartered Management Institute Build skills in leadership, communication, team development, and operational excellence By the end of the programme, you'll bestore manager readyand eligible to apply for permanent store manager in-training opportunities. What we're looking for: You don't need any previous experience, just a passion for people, a drive to grow, and a commitment to learning. To be eligible, you must: You must be a UK resident who has lived in the UK for the last 3 years. If you are a previous resident of the EU/EEA, you must have gained pre-settlement or settlement status. If you are a non-UK resident, you must be on an acceptable Visa. This visa must cover the full duration of the Apprenticeship, including your End Point Assessment (EPA). You must have a substantial skills gap between your current capability and where you would be on completion of the apprenticeship. Not be currently be in education or on an apprenticeship programme Not be on an Entrepreneur (Tier 1), Student (Tier 4) and Government Authorised Exchange (Tier 5) Visa. Skilled Worker Visas will be reviewed on individual basis. Not have a qualification in the similar subject at the same level or higher. What you'll get: A recognised qualification and real career progression All the benefits of being a Starbucks partner-including: 28 days holiday (including Bank Holidays) + a special celebration day Free drinks and food on shift Weekly bag of coffee and 30% partner discount Bean Stock (own a piece of Starbucks!) Discounts through Perks at Work Life assurance and rental deposit loans 24/7 Employee Assistance Programme Recognition schemes and long-term career opportunities What's the process? So, if you're ready to take the next step in your Starbucks journey, this is your moment. Here, you'll be heard. Here, you'll grow. Here, you belong. Starbucks is committed to building an inclusive and diverse workforce. All applicants and partners will be treated fairly, without regard to race, religion, sex, nationality, age, physical or mental disability, sexual orientation, marital status, gender identity and expression. Know someone who'd be a perfect fit? Please share this opportunity with them and let's grow together! Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law. Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at or 1(888)
Assistant Catering Manager, B&I SW1 London up to 40k, Monday to Friday We currently have a fantastic and unique opportunity for experienced, enthusiastic and dynamic Assistant Catering Manager/Front of House Manager to join this great catering team based in Central London. The catering department services a busy, high volume staff restaurant, retail shop, coffee bar and vending as well as hospitality, functions and private dining. In this role, you will be Reporting in to the Catering Manager Responsible for a team of approx. 12 FOH including 2 supervisors Overseeing and managing all of the front of house service including hospitality Manage rotas and staffing requirements Working hours are Monday to Friday, 40 hours per week. There may be very occasional weekends Due to the nature of this site, the successful candidate will need to undergo an in-depth security clearance To be considered as a candidate, you will be An experienced Assistant Catering Manager or Front of House Manager/Supervisor or have worked in a staff restaurant at a supervisor level with a proven, consistent work history experienced within hospitality & catering ideally within B&I or contract catering able to manage a team of 10+ staff attentive to detail and presentation adapt at communication with excellent organisational skills enthusiastic, keen and dynamic with a flexible and positive, can do attitude willing to undergo an in depth security clearance check Interested? Then apply immediately or send your updated CV to (url removed) All candidates must be eligible to live and work in the UK at the time of application INDLP
Mar 08, 2025
Full time
Assistant Catering Manager, B&I SW1 London up to 40k, Monday to Friday We currently have a fantastic and unique opportunity for experienced, enthusiastic and dynamic Assistant Catering Manager/Front of House Manager to join this great catering team based in Central London. The catering department services a busy, high volume staff restaurant, retail shop, coffee bar and vending as well as hospitality, functions and private dining. In this role, you will be Reporting in to the Catering Manager Responsible for a team of approx. 12 FOH including 2 supervisors Overseeing and managing all of the front of house service including hospitality Manage rotas and staffing requirements Working hours are Monday to Friday, 40 hours per week. There may be very occasional weekends Due to the nature of this site, the successful candidate will need to undergo an in-depth security clearance To be considered as a candidate, you will be An experienced Assistant Catering Manager or Front of House Manager/Supervisor or have worked in a staff restaurant at a supervisor level with a proven, consistent work history experienced within hospitality & catering ideally within B&I or contract catering able to manage a team of 10+ staff attentive to detail and presentation adapt at communication with excellent organisational skills enthusiastic, keen and dynamic with a flexible and positive, can do attitude willing to undergo an in depth security clearance check Interested? Then apply immediately or send your updated CV to (url removed) All candidates must be eligible to live and work in the UK at the time of application INDLP
Legal Assistant / Paralegal Personal Injury / Credit Hire Team Bond Turner is a leading law firm, proudly recognised by both Legal 500 and Chambers & Partners. We are committed to ensuring access to justice for our clients and their families, providing expert legal services with a client-centered approach. With offices in Liverpool and Bolton, we offer nationwide legal advice across a wide range of sectors. Our areas of expertise include Credit Hire, Personal Injury, including Complex Injury, Clinical and Professional Negligence, Housing Disrepair, Group Action Claims and Public Inquiries. We are driven by a commitment to achieving successful outcomes, surpassing client expectations, and creating a supportive environment that empowers our employees to build fulfilling and rewarding careers. We understand that our growth as a business is driven by the success of our people. We take pride in fostering a positive, collaborative work environment where everyone can contribute to our shared success. With exceptional support at every turn, every employee is empowered to reach their full potential. We are currently recruiting for a Fee Earner Assistant who will be based in Liverpool in the Pre-Litigation department. This is an exciting opportunity for someone who is passionate about the work they do, the service they provide and getting the best results for their clients. We are looking to further expand our Personal Injury and Credit Hire team and are looking for a Pre-Litigation Fee Earner Assistant to provide support to the Fee Earners in the running of their personal injury and Credit Hire claims, with a view to progression within the department. The successful candidate will initially provide assistance to the senior fee earning staff for a period of six months and subject to successful completion of probationary period, move into a fee earning role thereafter in which the salary will be subject to further review. If you have got drive and determination, ambition and are looking for a stimulating career then we would love to hear from you. Paralegal - Responsibilities to include: Providing support and assistance to the fee earners in the management of a caseload of pre-litigation cases involving personal injury and credit hire. There will be a mixture of liability admitted and disputed cases. Compliance with internal instructions and those from supervisors, in a timely fashion. Ensuring cases are ran efficiently and with regular updates to the credit hire company. Building and maintaining a good relationship with the hire company. Working effectively with the existing team. Experienced in using a case management and diary system. Paralegal - About You: Comfortable in assisting others in the handling of a full caseload of RTA claims. Previous use of Proclaim advantageous, however not essential. Committed organised and dedicated - able to cope with pressure. The ability to manage own workload whilst keeping quality of work to a high standard. Self-motivated and able to work independently and as part of a team Target driven whilst maintaining exceptional client care. Excellent telephone manner and communication skills. Company Values: We re a collaboration of companies established in 2006 working towards and guaranteeing the same goal. Our mission: We are driven to succeed. Our purpose is to help people move on in their lives through supporting our clients, our communities and each other. We support We surpass We succeed Paralegal - What we offer in return: We offer a clean professional office working environment with fantastic facilities in the heart of Liverpool City Centre which has great travel links. A competitive salary including 23 days holiday allowance plus 8 bank holidays. Employee Assistant Programme. Workplace pension scheme. Free onsite Gym, weekly classes and wellbeing programmes. Discounted onsite Restaurant, Coffee Shop / Café. Secure bike storage. Discounted local parking. The opportunity to develop a rewarding and successful career with a wonderful Law firm.
Mar 07, 2025
Full time
Legal Assistant / Paralegal Personal Injury / Credit Hire Team Bond Turner is a leading law firm, proudly recognised by both Legal 500 and Chambers & Partners. We are committed to ensuring access to justice for our clients and their families, providing expert legal services with a client-centered approach. With offices in Liverpool and Bolton, we offer nationwide legal advice across a wide range of sectors. Our areas of expertise include Credit Hire, Personal Injury, including Complex Injury, Clinical and Professional Negligence, Housing Disrepair, Group Action Claims and Public Inquiries. We are driven by a commitment to achieving successful outcomes, surpassing client expectations, and creating a supportive environment that empowers our employees to build fulfilling and rewarding careers. We understand that our growth as a business is driven by the success of our people. We take pride in fostering a positive, collaborative work environment where everyone can contribute to our shared success. With exceptional support at every turn, every employee is empowered to reach their full potential. We are currently recruiting for a Fee Earner Assistant who will be based in Liverpool in the Pre-Litigation department. This is an exciting opportunity for someone who is passionate about the work they do, the service they provide and getting the best results for their clients. We are looking to further expand our Personal Injury and Credit Hire team and are looking for a Pre-Litigation Fee Earner Assistant to provide support to the Fee Earners in the running of their personal injury and Credit Hire claims, with a view to progression within the department. The successful candidate will initially provide assistance to the senior fee earning staff for a period of six months and subject to successful completion of probationary period, move into a fee earning role thereafter in which the salary will be subject to further review. If you have got drive and determination, ambition and are looking for a stimulating career then we would love to hear from you. Paralegal - Responsibilities to include: Providing support and assistance to the fee earners in the management of a caseload of pre-litigation cases involving personal injury and credit hire. There will be a mixture of liability admitted and disputed cases. Compliance with internal instructions and those from supervisors, in a timely fashion. Ensuring cases are ran efficiently and with regular updates to the credit hire company. Building and maintaining a good relationship with the hire company. Working effectively with the existing team. Experienced in using a case management and diary system. Paralegal - About You: Comfortable in assisting others in the handling of a full caseload of RTA claims. Previous use of Proclaim advantageous, however not essential. Committed organised and dedicated - able to cope with pressure. The ability to manage own workload whilst keeping quality of work to a high standard. Self-motivated and able to work independently and as part of a team Target driven whilst maintaining exceptional client care. Excellent telephone manner and communication skills. Company Values: We re a collaboration of companies established in 2006 working towards and guaranteeing the same goal. Our mission: We are driven to succeed. Our purpose is to help people move on in their lives through supporting our clients, our communities and each other. We support We surpass We succeed Paralegal - What we offer in return: We offer a clean professional office working environment with fantastic facilities in the heart of Liverpool City Centre which has great travel links. A competitive salary including 23 days holiday allowance plus 8 bank holidays. Employee Assistant Programme. Workplace pension scheme. Free onsite Gym, weekly classes and wellbeing programmes. Discounted onsite Restaurant, Coffee Shop / Café. Secure bike storage. Discounted local parking. The opportunity to develop a rewarding and successful career with a wonderful Law firm.
Front of House Assistant / Dessert Artisan About Us We are a new and exciting company bringing a fresh approach to the world of Desserts. Opening February 2025 in Gatley, Dolci Vita is a luxury dessert and coffee shop that redefines indulgence by offering artisanal cakes, waffle balls, soft serve, milkshakes and more crafted from the finest whole, all-natural, and clean ingredients. We are dedicated to delivering an unparalleled sensory indulgence and old-school luxury hospitality, with the utmost commitment to luxury, taste, health, quality, and outstanding customer experience. Our Values Magic in the Details Every little touch makes an experience unforgettable. We take pride in precision, passion, and going the extra mile. My House is Your House Hospitality is at our core. We create a space where every guest feels at home warm, welcoming, and effortlessly refined. Move as One We value inclusivity, respect, and seamless teamwork. Constant communication keeps us aligned, ensuring we work smoothly as one team. The Role As a Front of House / Dessert Artisan, you are the face of our brand. You are a proven people-person, greeting every guest with warmth and confidence. With a deep appreciation for hospitality, you take pride in delivering exceptional service and guiding guests through our carefully crafted artisanal menu with passion and precision. Your attention to detail and commitment to excellence ensure that every interaction is seamless, every order is perfect, and every moment feels special. You will also be responsible for preparing a variety of desserts while adhering to food safety standards and maintaining a clean and organised kitchen environment. What does the job role entail Serving customers in-store and over the telephone Preparing and packing our delicious desserts Cash Handling Serve Desserts and beverages to guests dining in-store in a timely and courteous manner Maintain cleanliness and organisation of the kitchen/seating area, ensuring compliance with food safety regulations Collaborate with kitchen staff to relay guest preferences and dietary restrictions and ensure smooth operations during busy periods Any other duties your supervisor requires during service Who You Are Naturally warm, dynamic, engaging, and confident in delivering top-tier service. A team player who thrives in a fast-paced, high-energy space Passionate about quality, craftsmanship, and the experience of sharing it with others Attentive to detail, with a strong sense of professionalism and pride in presentation Requirements Good personal hygiene and presentation Experience in the customer service or hospitality industry preferred Must maintain a professional and presentable demeanour at all times and lead by example Willingness to work flexible hours, including evenings, weekends, and holidays What You Get Competitive pay Full Training Provided Free food on-shift Plus, Tips Discounts off food and drink when you re not working Ongoing training and career growth opportunities Opportunity to complete your level 2 and 3 food safety certificates Working Hours: 5pm to 12am or 6pm to 1am Salary Negotiable, DOE Ready to be part of something special Apply now.
Feb 20, 2025
Full time
Front of House Assistant / Dessert Artisan About Us We are a new and exciting company bringing a fresh approach to the world of Desserts. Opening February 2025 in Gatley, Dolci Vita is a luxury dessert and coffee shop that redefines indulgence by offering artisanal cakes, waffle balls, soft serve, milkshakes and more crafted from the finest whole, all-natural, and clean ingredients. We are dedicated to delivering an unparalleled sensory indulgence and old-school luxury hospitality, with the utmost commitment to luxury, taste, health, quality, and outstanding customer experience. Our Values Magic in the Details Every little touch makes an experience unforgettable. We take pride in precision, passion, and going the extra mile. My House is Your House Hospitality is at our core. We create a space where every guest feels at home warm, welcoming, and effortlessly refined. Move as One We value inclusivity, respect, and seamless teamwork. Constant communication keeps us aligned, ensuring we work smoothly as one team. The Role As a Front of House / Dessert Artisan, you are the face of our brand. You are a proven people-person, greeting every guest with warmth and confidence. With a deep appreciation for hospitality, you take pride in delivering exceptional service and guiding guests through our carefully crafted artisanal menu with passion and precision. Your attention to detail and commitment to excellence ensure that every interaction is seamless, every order is perfect, and every moment feels special. You will also be responsible for preparing a variety of desserts while adhering to food safety standards and maintaining a clean and organised kitchen environment. What does the job role entail Serving customers in-store and over the telephone Preparing and packing our delicious desserts Cash Handling Serve Desserts and beverages to guests dining in-store in a timely and courteous manner Maintain cleanliness and organisation of the kitchen/seating area, ensuring compliance with food safety regulations Collaborate with kitchen staff to relay guest preferences and dietary restrictions and ensure smooth operations during busy periods Any other duties your supervisor requires during service Who You Are Naturally warm, dynamic, engaging, and confident in delivering top-tier service. A team player who thrives in a fast-paced, high-energy space Passionate about quality, craftsmanship, and the experience of sharing it with others Attentive to detail, with a strong sense of professionalism and pride in presentation Requirements Good personal hygiene and presentation Experience in the customer service or hospitality industry preferred Must maintain a professional and presentable demeanour at all times and lead by example Willingness to work flexible hours, including evenings, weekends, and holidays What You Get Competitive pay Full Training Provided Free food on-shift Plus, Tips Discounts off food and drink when you re not working Ongoing training and career growth opportunities Opportunity to complete your level 2 and 3 food safety certificates Working Hours: 5pm to 12am or 6pm to 1am Salary Negotiable, DOE Ready to be part of something special Apply now.
We're looking for a talented and energetic Shop Manager for a new store opening in Bromsgrove. Our client, an award-winning British coffee chain, would like to recruit someone with demonstrable experience of providing fantastic leadership in a retail setting, ideally food or drink.Please note: This is a permanent full-time role at the new Bromsgroveshop. Shifts can include weekdays and/or weekends, so whether you're studying, have hobbies or commitments, rotas are available in advance for you to enjoy your days off. The company place great emphasis on work / life balance and strive to help you achieve that. Offering an attractive salary of up to £30,000 with a fantastic benefits package including - Unlimited free hot drinks on shifts, 70% discount on and off shift (uncapped)- Medicash - Free Dental, Optical, Physio etc. - Life assurance- Bonus Scheme The Role As the Shop Manager you would be responsible for leading your team in producing amazing coffee, ensuring the team delivers the highest level of customer service, that all customers have a great experience in your shop and that they feel special and valued by every member of the team.This is management at its most practical - you'll ensure your shop is clean, hygienic, comfy and welcoming at all times. You will be expected to set and reach very high standards and over-achieve on sales and profitability, inspiring your staff and overseeing the training and development of your team. The Candidate Management / supervisory experience within a retail and / or customer service environment will be required, as will strong leadership and coaching skills. In addition, it's essential that you possess the following:- Experience in a food / drink retail environment, enthusiasm for developing welcoming hospitality settings- Proven experience of using your skillset to develop a team of people- Strong problem-solving ability, able to manage change, communicate with people from all walks of life and continually focus on our customers' needs. - An inclusive mindset, recognising and valuing that difference is good. The Package Basic salary: Up to £30,000 for the ideal candidate plus annual bonus, great work/life balance. Additional benefits include generous staff discount scheme, Medicash scheme, free life assurance, lifestyle discounts, regular competitions and incentives, plus much more. The Company A British coffee house chain that originated in Cardiff, Wales in 2001, and since 2019 has been majority owned by Caffè Nero. This is a fantastic opportunity to play a key role in the company's exciting growth plans as well as develop your career as part of an ambitious award-winning business. Interested? If you think you're right for this Shop Manager role, then click the 'Apply Now' button, send us your CV and we'll consider you for the first round of interviews.IND3Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy.
Dec 16, 2022
Full time
We're looking for a talented and energetic Shop Manager for a new store opening in Bromsgrove. Our client, an award-winning British coffee chain, would like to recruit someone with demonstrable experience of providing fantastic leadership in a retail setting, ideally food or drink.Please note: This is a permanent full-time role at the new Bromsgroveshop. Shifts can include weekdays and/or weekends, so whether you're studying, have hobbies or commitments, rotas are available in advance for you to enjoy your days off. The company place great emphasis on work / life balance and strive to help you achieve that. Offering an attractive salary of up to £30,000 with a fantastic benefits package including - Unlimited free hot drinks on shifts, 70% discount on and off shift (uncapped)- Medicash - Free Dental, Optical, Physio etc. - Life assurance- Bonus Scheme The Role As the Shop Manager you would be responsible for leading your team in producing amazing coffee, ensuring the team delivers the highest level of customer service, that all customers have a great experience in your shop and that they feel special and valued by every member of the team.This is management at its most practical - you'll ensure your shop is clean, hygienic, comfy and welcoming at all times. You will be expected to set and reach very high standards and over-achieve on sales and profitability, inspiring your staff and overseeing the training and development of your team. The Candidate Management / supervisory experience within a retail and / or customer service environment will be required, as will strong leadership and coaching skills. In addition, it's essential that you possess the following:- Experience in a food / drink retail environment, enthusiasm for developing welcoming hospitality settings- Proven experience of using your skillset to develop a team of people- Strong problem-solving ability, able to manage change, communicate with people from all walks of life and continually focus on our customers' needs. - An inclusive mindset, recognising and valuing that difference is good. The Package Basic salary: Up to £30,000 for the ideal candidate plus annual bonus, great work/life balance. Additional benefits include generous staff discount scheme, Medicash scheme, free life assurance, lifestyle discounts, regular competitions and incentives, plus much more. The Company A British coffee house chain that originated in Cardiff, Wales in 2001, and since 2019 has been majority owned by Caffè Nero. This is a fantastic opportunity to play a key role in the company's exciting growth plans as well as develop your career as part of an ambitious award-winning business. Interested? If you think you're right for this Shop Manager role, then click the 'Apply Now' button, send us your CV and we'll consider you for the first round of interviews.IND3Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy.
We're looking for a talented and energetic Shop Manager for a new store opening in Godalming. Our client, an award-winning British coffee chain, would like to recruit someone with demonstrable experience of providing fantastic leadership in a retail setting, ideally food or drink.Please note: This is a permanent full-time role at the new Godalming shop, offering a 4 day working week. Shifts can include weekdays and/or weekends, so whether you're studying, have hobbies or commitments, rotas are available in advance for you to enjoy your days off. The company place great emphasis on work / life balance and strive to help you achieve that.Offering an attractive salary of up to £30,000 with a fantastic benefits package including - Unlimited free hot drinks on shifts, 70% discount on and off shift (uncapped)- Medicash - Free Dental, Optical, Physio etc. - Life assurance- Bonus Scheme The Role As the Shop Manager you would be responsible for leading your team in producing amazing coffee, ensuring the team delivers the highest level of customer service, that all customers have a great experience in your shop and that they feel special and valued by every member of the team.This is management at its most practical - you'll ensure your shop is clean, hygienic, comfy and welcoming at all times. You will be expected to set and reach very high standards and over-achieve on sales and profitability, inspiring your staff and overseeing the training and development of your team. The Candidate Management / supervisory experience within a retail and / or customer service environment will be required, as will strong leadership and coaching skills. In addition, it's essential that you possess the following:- Experience in a food / drink retail environment, enthusiasm for developing welcoming hospitality settings- Proven experience of using your skillset to develop a team of people- Strong problem-solving ability, able to manage change, communicate with people from all walks of life and continually focus on our customers' needs. - An inclusive mindset, recognising and valuing that difference is good. The Package Basic salary: Up to £30,000 for the ideal candidate plus annual bonus, great work/life balance. Additional benefits include generous staff discount scheme, Medicash scheme, free life assurance, lifestyle discounts, regular competitions and incentives, plus much more. The Company A British coffee house chain that originated in Cardiff, Wales in 2001, and since 2019 has been majority owned by Caffè Nero. This is a fantastic opportunity to play a key role in the company's exciting growth plans as well as develop your career as part of an ambitious award-winning business. Interested? If you think you're right for this Shop Manager role, then click the 'Apply Now' button, send us your CV and we'll consider you for the first round of interviews.Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy.
Dec 15, 2022
Full time
We're looking for a talented and energetic Shop Manager for a new store opening in Godalming. Our client, an award-winning British coffee chain, would like to recruit someone with demonstrable experience of providing fantastic leadership in a retail setting, ideally food or drink.Please note: This is a permanent full-time role at the new Godalming shop, offering a 4 day working week. Shifts can include weekdays and/or weekends, so whether you're studying, have hobbies or commitments, rotas are available in advance for you to enjoy your days off. The company place great emphasis on work / life balance and strive to help you achieve that.Offering an attractive salary of up to £30,000 with a fantastic benefits package including - Unlimited free hot drinks on shifts, 70% discount on and off shift (uncapped)- Medicash - Free Dental, Optical, Physio etc. - Life assurance- Bonus Scheme The Role As the Shop Manager you would be responsible for leading your team in producing amazing coffee, ensuring the team delivers the highest level of customer service, that all customers have a great experience in your shop and that they feel special and valued by every member of the team.This is management at its most practical - you'll ensure your shop is clean, hygienic, comfy and welcoming at all times. You will be expected to set and reach very high standards and over-achieve on sales and profitability, inspiring your staff and overseeing the training and development of your team. The Candidate Management / supervisory experience within a retail and / or customer service environment will be required, as will strong leadership and coaching skills. In addition, it's essential that you possess the following:- Experience in a food / drink retail environment, enthusiasm for developing welcoming hospitality settings- Proven experience of using your skillset to develop a team of people- Strong problem-solving ability, able to manage change, communicate with people from all walks of life and continually focus on our customers' needs. - An inclusive mindset, recognising and valuing that difference is good. The Package Basic salary: Up to £30,000 for the ideal candidate plus annual bonus, great work/life balance. Additional benefits include generous staff discount scheme, Medicash scheme, free life assurance, lifestyle discounts, regular competitions and incentives, plus much more. The Company A British coffee house chain that originated in Cardiff, Wales in 2001, and since 2019 has been majority owned by Caffè Nero. This is a fantastic opportunity to play a key role in the company's exciting growth plans as well as develop your career as part of an ambitious award-winning business. Interested? If you think you're right for this Shop Manager role, then click the 'Apply Now' button, send us your CV and we'll consider you for the first round of interviews.Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy.
We're looking for a talented and energetic Shop Manager for a new store opening in Cheltenham. Our client, an award-winning British coffee chain, would like to recruit someone with demonstrable experience of providing fantastic leadership in a retail setting, ideally food or drink.Please note: This is a permanent full-time role at the new Cheltenham shop. Shifts can include weekdays and/or weekends, so whether you're studying, have hobbies or commitments, rotas are available in advance for you to enjoy your days off. The company place great emphasis on work / life balance and strive to help you achieve that.Offering an attractive salary of up to £30,000 with a fantastic benefits package including - Unlimited free hot drinks on shifts, 70% discount on and off shift (uncapped)- Medicash - Free Dental, Optical, Physio etc. - Life assurance- Bonus Scheme The Role As the Shop Manager you would be responsible for leading your team in producing amazing coffee, ensuring the team delivers the highest level of customer service, that all customers have a great experience in your shop and that they feel special and valued by every member of the team.This is management at its most practical - you'll ensure your shop is clean, hygienic, comfy and welcoming at all times. You will be expected to set and reach very high standards and over-achieve on sales and profitability, inspiring your staff and overseeing the training and development of your team. The Candidate Management / supervisory experience within a retail and / or customer service environment will be required, as will strong leadership and coaching skills. In addition, it's essential that you possess the following:- Experience in a food / drink retail environment, enthusiasm for developing welcoming hospitality settings- Proven experience of using your skillset to develop a team of people- Strong problem-solving ability, able to manage change, communicate with people from all walks of life and continually focus on our customers' needs. - An inclusive mindset, recognising and valuing that difference is good. The Package Basic salary: Up to £30,000 for the ideal candidate plus annual bonus, great work/life balance. Additional benefits include generous staff discount scheme, Medicash scheme, free life assurance, lifestyle discounts, regular competitions and incentives, plus much more. The Company A British coffee house chain that originated in Cardiff, Wales in 2001, and since 2019 has been majority owned by Caffè Nero. This is a fantastic opportunity to play a key role in the company's exciting growth plans as well as develop your career as part of an ambitious award-winning business. Interested? If you think you're right for this Shop Manager role, then click the 'Apply Now' button, send us your CV and we'll consider you for the first round of interviews.IND3Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy.
Dec 13, 2022
Full time
We're looking for a talented and energetic Shop Manager for a new store opening in Cheltenham. Our client, an award-winning British coffee chain, would like to recruit someone with demonstrable experience of providing fantastic leadership in a retail setting, ideally food or drink.Please note: This is a permanent full-time role at the new Cheltenham shop. Shifts can include weekdays and/or weekends, so whether you're studying, have hobbies or commitments, rotas are available in advance for you to enjoy your days off. The company place great emphasis on work / life balance and strive to help you achieve that.Offering an attractive salary of up to £30,000 with a fantastic benefits package including - Unlimited free hot drinks on shifts, 70% discount on and off shift (uncapped)- Medicash - Free Dental, Optical, Physio etc. - Life assurance- Bonus Scheme The Role As the Shop Manager you would be responsible for leading your team in producing amazing coffee, ensuring the team delivers the highest level of customer service, that all customers have a great experience in your shop and that they feel special and valued by every member of the team.This is management at its most practical - you'll ensure your shop is clean, hygienic, comfy and welcoming at all times. You will be expected to set and reach very high standards and over-achieve on sales and profitability, inspiring your staff and overseeing the training and development of your team. The Candidate Management / supervisory experience within a retail and / or customer service environment will be required, as will strong leadership and coaching skills. In addition, it's essential that you possess the following:- Experience in a food / drink retail environment, enthusiasm for developing welcoming hospitality settings- Proven experience of using your skillset to develop a team of people- Strong problem-solving ability, able to manage change, communicate with people from all walks of life and continually focus on our customers' needs. - An inclusive mindset, recognising and valuing that difference is good. The Package Basic salary: Up to £30,000 for the ideal candidate plus annual bonus, great work/life balance. Additional benefits include generous staff discount scheme, Medicash scheme, free life assurance, lifestyle discounts, regular competitions and incentives, plus much more. The Company A British coffee house chain that originated in Cardiff, Wales in 2001, and since 2019 has been majority owned by Caffè Nero. This is a fantastic opportunity to play a key role in the company's exciting growth plans as well as develop your career as part of an ambitious award-winning business. Interested? If you think you're right for this Shop Manager role, then click the 'Apply Now' button, send us your CV and we'll consider you for the first round of interviews.IND3Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy.
Position Snapshot Nespresso Retail Supervisor - Bluewater Salary from £24,500 + Potential Bonus + Excellent Benefits Full Time position available. Position Summary We're looking for a proactive and commercially driven Retail Supervisor to join our Boutique in Bluewater. Your priority will be to attain the sales targets of the boutique through premium customer experience and excellent delivery of all elements of boutique performance. Nespresso is a name synonymous with quality and innovation. Our story began with a simple but revolutionary idea: to enable anyone to create the perfect cup of espresso coffee - just like a skilled barista. Since 2001 in the UK, we've responded to consumers' increasing appreciation for quality coffees and our year-on-year growth is testament to the quality of our offering. Our quest, to be seen as the most indulgent coffee, has resulted in the very highest quality coffees, enjoyed as solutions for 'In Home' and 'Out Of Home' consumers. A day in the life of a Retail Supervisor • Completing shop floor observations and providing feedback to the team in line with management support. • Utilising customer experience and everyday coaching across the team. • Delivering a high standard of customer service. • Facilitating team training sessions. • Taking accountability for managing and resolving escalated complaints. • Monitoring and leading on internal control processes. • Leading on ad hoc audits. What will make you successful? Just like our brand ambassador, George Clooney, the Nespresso coffee experience is innovative, stylish, sophisticated and difficult to resist. We want every customer to have a premium experience and you'll have the passion and panache to provide exactly that. Whether customers want an intense Ristretto or a fruity cup of Vivalto , you'll be on hand to deliver service oriented sales and promote our unique brand experience. We're looking for confident and charismatic individuals who can deliver exceptional customer service utilising strong communication and interpersonal skills, as well as being able to demonstrate: • Previous supervisory shop floor experience in the retail sector. • A proven track record of delivering exceptional customer service. • A strong understanding of the retail and competitive environment in which the Nespresso business operates. • Enthusiasm to coach, train and mentor the Sales Assistants within your boutique. • Maintain and support a positive and collaborative team culture. In return, as part of Nestlé SA, we offer first-class training and great development opportunities. Plus, you can count on us for an attractive benefits package. This includes a competitive pension, up to 10% bonus, and 25 days holiday, with bank holidays on top. We will be considering candidates as they apply and we will occasionally close job advertisements early in the event we receive sufficient applicants, so please don't delay in submitting your application. To find out more about Nespresso please visit: At Nestlé, our values are rooted in respect - for our employees, our customers and our consumers. That's why championing diversity and inclusion is so important to us; when we embrace different perspectives and give everyone the chance to be the best they can be, we can think in new, creative ways that grow and enhance our business. We are committed to equal opportunity for all and we may collect relevant data for monitoring purposes during our candidate registration process. Be yourself, everyone else is taken! Right to work in the UK In accordance with Home Office guidance successful candidates will be required to evidence their right to work in the UK before commencement of employment. We have assessed this role and do not consider that we would be able to sponsor a successful candidate under the Skilled Worker route as the role does not meet the relevant Home Office criteria; the successful candidate therefore must be able to demonstrate their own right to work during the recruitment process without Nestlé sponsorship.
Dec 08, 2022
Full time
Position Snapshot Nespresso Retail Supervisor - Bluewater Salary from £24,500 + Potential Bonus + Excellent Benefits Full Time position available. Position Summary We're looking for a proactive and commercially driven Retail Supervisor to join our Boutique in Bluewater. Your priority will be to attain the sales targets of the boutique through premium customer experience and excellent delivery of all elements of boutique performance. Nespresso is a name synonymous with quality and innovation. Our story began with a simple but revolutionary idea: to enable anyone to create the perfect cup of espresso coffee - just like a skilled barista. Since 2001 in the UK, we've responded to consumers' increasing appreciation for quality coffees and our year-on-year growth is testament to the quality of our offering. Our quest, to be seen as the most indulgent coffee, has resulted in the very highest quality coffees, enjoyed as solutions for 'In Home' and 'Out Of Home' consumers. A day in the life of a Retail Supervisor • Completing shop floor observations and providing feedback to the team in line with management support. • Utilising customer experience and everyday coaching across the team. • Delivering a high standard of customer service. • Facilitating team training sessions. • Taking accountability for managing and resolving escalated complaints. • Monitoring and leading on internal control processes. • Leading on ad hoc audits. What will make you successful? Just like our brand ambassador, George Clooney, the Nespresso coffee experience is innovative, stylish, sophisticated and difficult to resist. We want every customer to have a premium experience and you'll have the passion and panache to provide exactly that. Whether customers want an intense Ristretto or a fruity cup of Vivalto , you'll be on hand to deliver service oriented sales and promote our unique brand experience. We're looking for confident and charismatic individuals who can deliver exceptional customer service utilising strong communication and interpersonal skills, as well as being able to demonstrate: • Previous supervisory shop floor experience in the retail sector. • A proven track record of delivering exceptional customer service. • A strong understanding of the retail and competitive environment in which the Nespresso business operates. • Enthusiasm to coach, train and mentor the Sales Assistants within your boutique. • Maintain and support a positive and collaborative team culture. In return, as part of Nestlé SA, we offer first-class training and great development opportunities. Plus, you can count on us for an attractive benefits package. This includes a competitive pension, up to 10% bonus, and 25 days holiday, with bank holidays on top. We will be considering candidates as they apply and we will occasionally close job advertisements early in the event we receive sufficient applicants, so please don't delay in submitting your application. To find out more about Nespresso please visit: At Nestlé, our values are rooted in respect - for our employees, our customers and our consumers. That's why championing diversity and inclusion is so important to us; when we embrace different perspectives and give everyone the chance to be the best they can be, we can think in new, creative ways that grow and enhance our business. We are committed to equal opportunity for all and we may collect relevant data for monitoring purposes during our candidate registration process. Be yourself, everyone else is taken! Right to work in the UK In accordance with Home Office guidance successful candidates will be required to evidence their right to work in the UK before commencement of employment. We have assessed this role and do not consider that we would be able to sponsor a successful candidate under the Skilled Worker route as the role does not meet the relevant Home Office criteria; the successful candidate therefore must be able to demonstrate their own right to work during the recruitment process without Nestlé sponsorship.
Position Snapshot Nespresso Retail Supervisor - Bluewater Salary from £24,500 + Potential Bonus + Excellent Benefits Full Time position available. Position Summary We're looking for a proactive and commercially driven Retail Supervisor to join our Boutique in Bluewater. Your priority will be to attain the sales targets of the boutique through premium customer experience and excellent delivery of all elements of boutique performance. Nespresso is a name synonymous with quality and innovation. Our story began with a simple but revolutionary idea: to enable anyone to create the perfect cup of espresso coffee - just like a skilled barista. Since 2001 in the UK, we've responded to consumers' increasing appreciation for quality coffees and our year-on-year growth is testament to the quality of our offering. Our quest, to be seen as the most indulgent coffee, has resulted in the very highest quality coffees, enjoyed as solutions for 'In Home' and 'Out Of Home' consumers. A day in the life of a Retail Supervisor • Completing shop floor observations and providing feedback to the team in line with management support. • Utilising customer experience and everyday coaching across the team. • Delivering a high standard of customer service. • Facilitating team training sessions. • Taking accountability for managing and resolving escalated complaints. • Monitoring and leading on internal control processes. • Leading on ad hoc audits. What will make you successful? Just like our brand ambassador, George Clooney, the Nespresso coffee experience is innovative, stylish, sophisticated and difficult to resist. We want every customer to have a premium experience and you'll have the passion and panache to provide exactly that. Whether customers want an intense Ristretto or a fruity cup of Vivalto , you'll be on hand to deliver service oriented sales and promote our unique brand experience. We're looking for confident and charismatic individuals who can deliver exceptional customer service utilising strong communication and interpersonal skills, as well as being able to demonstrate: • Previous supervisory shop floor experience in the retail sector. • A proven track record of delivering exceptional customer service. • A strong understanding of the retail and competitive environment in which the Nespresso business operates. • Enthusiasm to coach, train and mentor the Sales Assistants within your boutique. • Maintain and support a positive and collaborative team culture. In return, as part of Nestlé SA, we offer first-class training and great development opportunities. Plus, you can count on us for an attractive benefits package. This includes a competitive pension, up to 10% bonus, and 25 days holiday, with bank holidays on top. We will be considering candidates as they apply and we will occasionally close job advertisements early in the event we receive sufficient applicants, so please don't delay in submitting your application. To find out more about Nespresso please visit: At Nestlé, our values are rooted in respect - for our employees, our customers and our consumers. That's why championing diversity and inclusion is so important to us; when we embrace different perspectives and give everyone the chance to be the best they can be, we can think in new, creative ways that grow and enhance our business. We are committed to equal opportunity for all and we may collect relevant data for monitoring purposes during our candidate registration process. Be yourself, everyone else is taken! Right to work in the UK In accordance with Home Office guidance successful candidates will be required to evidence their right to work in the UK before commencement of employment. We have assessed this role and do not consider that we would be able to sponsor a successful candidate under the Skilled Worker route as the role does not meet the relevant Home Office criteria; the successful candidate therefore must be able to demonstrate their own right to work during the recruitment process without Nestlé sponsorship.
Dec 08, 2022
Full time
Position Snapshot Nespresso Retail Supervisor - Bluewater Salary from £24,500 + Potential Bonus + Excellent Benefits Full Time position available. Position Summary We're looking for a proactive and commercially driven Retail Supervisor to join our Boutique in Bluewater. Your priority will be to attain the sales targets of the boutique through premium customer experience and excellent delivery of all elements of boutique performance. Nespresso is a name synonymous with quality and innovation. Our story began with a simple but revolutionary idea: to enable anyone to create the perfect cup of espresso coffee - just like a skilled barista. Since 2001 in the UK, we've responded to consumers' increasing appreciation for quality coffees and our year-on-year growth is testament to the quality of our offering. Our quest, to be seen as the most indulgent coffee, has resulted in the very highest quality coffees, enjoyed as solutions for 'In Home' and 'Out Of Home' consumers. A day in the life of a Retail Supervisor • Completing shop floor observations and providing feedback to the team in line with management support. • Utilising customer experience and everyday coaching across the team. • Delivering a high standard of customer service. • Facilitating team training sessions. • Taking accountability for managing and resolving escalated complaints. • Monitoring and leading on internal control processes. • Leading on ad hoc audits. What will make you successful? Just like our brand ambassador, George Clooney, the Nespresso coffee experience is innovative, stylish, sophisticated and difficult to resist. We want every customer to have a premium experience and you'll have the passion and panache to provide exactly that. Whether customers want an intense Ristretto or a fruity cup of Vivalto , you'll be on hand to deliver service oriented sales and promote our unique brand experience. We're looking for confident and charismatic individuals who can deliver exceptional customer service utilising strong communication and interpersonal skills, as well as being able to demonstrate: • Previous supervisory shop floor experience in the retail sector. • A proven track record of delivering exceptional customer service. • A strong understanding of the retail and competitive environment in which the Nespresso business operates. • Enthusiasm to coach, train and mentor the Sales Assistants within your boutique. • Maintain and support a positive and collaborative team culture. In return, as part of Nestlé SA, we offer first-class training and great development opportunities. Plus, you can count on us for an attractive benefits package. This includes a competitive pension, up to 10% bonus, and 25 days holiday, with bank holidays on top. We will be considering candidates as they apply and we will occasionally close job advertisements early in the event we receive sufficient applicants, so please don't delay in submitting your application. To find out more about Nespresso please visit: At Nestlé, our values are rooted in respect - for our employees, our customers and our consumers. That's why championing diversity and inclusion is so important to us; when we embrace different perspectives and give everyone the chance to be the best they can be, we can think in new, creative ways that grow and enhance our business. We are committed to equal opportunity for all and we may collect relevant data for monitoring purposes during our candidate registration process. Be yourself, everyone else is taken! Right to work in the UK In accordance with Home Office guidance successful candidates will be required to evidence their right to work in the UK before commencement of employment. We have assessed this role and do not consider that we would be able to sponsor a successful candidate under the Skilled Worker route as the role does not meet the relevant Home Office criteria; the successful candidate therefore must be able to demonstrate their own right to work during the recruitment process without Nestlé sponsorship.
Position Snapshot Nespresso Retail Supervisor - The Trafford Centre £21,500 + Potential Bonus + Excellent Benefits This is a full time permanent opportunity but we are always open to discuss individual's flexible working needs so please speak to us during the recruitment process to understand what this could look like. Position Summary We're looking for a proactive and commercially driven Retail Supervisor to join our Boutique in The Trafford Centre, Manchester. Your priority will be to attain the sales targets of the boutique through premium customer experience and excellent delivery of all elements of boutique performance. Nespresso is a name synonymous with quality and innovation. Our story began with a simple but revolutionary idea: to enable anyone to create the perfect cup of espresso coffee - just like a skilled barista. Since 2001 in the UK, we've responded to consumers' increasing appreciation for quality coffees and our year-on-year growth is testament to the quality of our offering. Our quest, to be seen as the most indulgent coffee, has resulted in the very highest quality coffees, enjoyed as solutions for 'In Home' and 'Out Of Home' consumers. A day in the life of a Retail Supervisor • Completing shop floor observations and providing feedback to the team in line with management support. • Utilising customer experience and everyday coaching across the team. • Delivering a high standard of customer service. • Facilitating team training sessions. • Taking accountability for managing and resolving escalated complaints. • Monitoring and leading on internal control processes. • Leading on ad hoc audits. What will make you successful Just like our brand ambassador, George Clooney, the Nespresso coffee experience is innovative, stylish, sophisticated and difficult to resist. We want every customer to have a premium experience and you'll have the passion and panache to provide exactly that. Whether customers want an intense Stormio or a fruity cup of Toccanto, you'll be on hand to deliver service oriented sales and promote our unique brand experience. We're looking for confident and charismatic individuals who can deliver exceptional customer service utilising strong communication and interpersonal skills, as well as being able to demonstrate: • Previous supervisory shop floor experience in the retail sector. • A proven track record of delivering exceptional customer service. • A strong understanding of the retail and competitive environment in which the Nespresso business operates. • Enthusiasm to coach, train and mentor the Sales Assistants within your boutique. • Maintain and support a positive and collaborative team culture. In return, as part of Nestlé SA, we offer first-class training and great development opportunities. Plus, you can count on us for an attractive benefits package. This includes a competitive pension, up to 10% bonus, and 25 days holiday, with bank holidays on top. We will be considering candidates as they apply and we will occasionally close job advertisements early in the event we receive sufficient applicants, so please don't delay in submitting your application. To find out more about Nespresso please visit: At Nestlé, our values are rooted in respect - for our employees, our customers and our consumers. That's why championing diversity and inclusion is so important to us; when we embrace different perspectives and give everyone the chance to be the best they can be, we can think in new, creative ways that grow and enhance our business. We are committed to equal opportunity for all and we may collect relevant data for monitoring purposes during our candidate registration process. Be yourself, everyone else is taken! Right to work in the UK In accordance with Home Office guidance successful candidates will be required to evidence their right to work in the UK before commencement of employment. We have assessed this role and do not consider that we would be able to sponsor a successful candidate under the Skilled Worker route as the role does not meet the relevant Home Office criteria; the successful candidate therefore must be able to demonstrate their own right to work during the recruitment process without Nestlé sponsorship.
Nov 30, 2022
Full time
Position Snapshot Nespresso Retail Supervisor - The Trafford Centre £21,500 + Potential Bonus + Excellent Benefits This is a full time permanent opportunity but we are always open to discuss individual's flexible working needs so please speak to us during the recruitment process to understand what this could look like. Position Summary We're looking for a proactive and commercially driven Retail Supervisor to join our Boutique in The Trafford Centre, Manchester. Your priority will be to attain the sales targets of the boutique through premium customer experience and excellent delivery of all elements of boutique performance. Nespresso is a name synonymous with quality and innovation. Our story began with a simple but revolutionary idea: to enable anyone to create the perfect cup of espresso coffee - just like a skilled barista. Since 2001 in the UK, we've responded to consumers' increasing appreciation for quality coffees and our year-on-year growth is testament to the quality of our offering. Our quest, to be seen as the most indulgent coffee, has resulted in the very highest quality coffees, enjoyed as solutions for 'In Home' and 'Out Of Home' consumers. A day in the life of a Retail Supervisor • Completing shop floor observations and providing feedback to the team in line with management support. • Utilising customer experience and everyday coaching across the team. • Delivering a high standard of customer service. • Facilitating team training sessions. • Taking accountability for managing and resolving escalated complaints. • Monitoring and leading on internal control processes. • Leading on ad hoc audits. What will make you successful Just like our brand ambassador, George Clooney, the Nespresso coffee experience is innovative, stylish, sophisticated and difficult to resist. We want every customer to have a premium experience and you'll have the passion and panache to provide exactly that. Whether customers want an intense Stormio or a fruity cup of Toccanto, you'll be on hand to deliver service oriented sales and promote our unique brand experience. We're looking for confident and charismatic individuals who can deliver exceptional customer service utilising strong communication and interpersonal skills, as well as being able to demonstrate: • Previous supervisory shop floor experience in the retail sector. • A proven track record of delivering exceptional customer service. • A strong understanding of the retail and competitive environment in which the Nespresso business operates. • Enthusiasm to coach, train and mentor the Sales Assistants within your boutique. • Maintain and support a positive and collaborative team culture. In return, as part of Nestlé SA, we offer first-class training and great development opportunities. Plus, you can count on us for an attractive benefits package. This includes a competitive pension, up to 10% bonus, and 25 days holiday, with bank holidays on top. We will be considering candidates as they apply and we will occasionally close job advertisements early in the event we receive sufficient applicants, so please don't delay in submitting your application. To find out more about Nespresso please visit: At Nestlé, our values are rooted in respect - for our employees, our customers and our consumers. That's why championing diversity and inclusion is so important to us; when we embrace different perspectives and give everyone the chance to be the best they can be, we can think in new, creative ways that grow and enhance our business. We are committed to equal opportunity for all and we may collect relevant data for monitoring purposes during our candidate registration process. Be yourself, everyone else is taken! Right to work in the UK In accordance with Home Office guidance successful candidates will be required to evidence their right to work in the UK before commencement of employment. We have assessed this role and do not consider that we would be able to sponsor a successful candidate under the Skilled Worker route as the role does not meet the relevant Home Office criteria; the successful candidate therefore must be able to demonstrate their own right to work during the recruitment process without Nestlé sponsorship.
Position Snapshot Nespresso Retail Supervisor - Birmingham Selfridges Circa £22,000 + Potential Bonus + Excellent Benefits This is a full time permanent opportunity but we are always open to discuss individual's flexible working needs so please speak to us during the recruitment process to understand what this could look like. Position Summary We're looking for a proactive and commercially driven Retail Supervisor to join our Boutique in Birmingham Selfridges. Your priority will be to attain the sales targets of the boutique through premium customer experience and excellent delivery of all elements of boutique performance. Nespresso is a name synonymous with quality and innovation. Our story began with a simple but revolutionary idea: to enable anyone to create the perfect cup of espresso coffee - just like a skilled barista. Since 2001 in the UK, we've responded to consumers' increasing appreciation for quality coffees and our year-on-year growth is testament to the quality of our offering. Our quest, to be seen as the most indulgent coffee, has resulted in the very highest quality coffees, enjoyed as solutions for 'In Home' and 'Out Of Home' consumers. A day in the life of a Retail Supervisor • Completing shop floor observations and providing feedback to the team in line with management support. • Utilising customer experience and everyday coaching across the team. • Delivering a high standard of customer service. • Facilitating team training sessions. • Taking accountability for managing and resolving escalated complaints. • Monitoring and leading on internal control processes. • Leading on ad hoc audits. What will make you successful Just like our brand ambassador, George Clooney, the Nespresso coffee experience is innovative, stylish, sophisticated and difficult to resist. We want every customer to have a premium experience and you'll have the passion and panache to provide exactly that. Whether customers want an intense Stormio or a fruity cup of Toccanto, you'll be on hand to deliver service oriented sales and promote our unique brand experience. We're looking for confident and charismatic individuals who can deliver exceptional customer service utilising strong communication and interpersonal skills, as well as being able to demonstrate: • Previous supervisory shop floor experience in the retail sector. • A proven track record of delivering exceptional customer service. • A strong understanding of the retail and competitive environment in which the Nespresso business operates. • Enthusiasm to coach, train and mentor the Sales Assistants within your boutique. • Maintain and support a positive and collaborative team culture. In return, as part of Nestlé SA, we offer first-class training and great development opportunities. Plus, you can count on us for an attractive benefits package. This includes a competitive pension, up to 10% bonus, and 25 days holiday, with bank holidays on top. We will be considering candidates as they apply and we will occasionally close job advertisements early in the event we receive sufficient applicants, so please don't delay in submitting your application. To find out more about Nespresso please visit: At Nestlé, our values are rooted in respect - for our employees, our customers and our consumers. That's why championing diversity and inclusion is so important to us; when we embrace different perspectives and give everyone the chance to be the best they can be, we can think in new, creative ways that grow and enhance our business. We are committed to equal opportunity for all and we may collect relevant data for monitoring purposes during our candidate registration process. Be yourself, everyone else is taken! Right to work in the UK In accordance with Home Office guidance successful candidates will be required to evidence their right to work in the UK before commencement of employment. We have assessed this role and do not consider that we would be able to sponsor a successful candidate under the Skilled Worker route as the role does not meet the relevant Home Office criteria; the successful candidate therefore must be able to demonstrate their own right to work during the recruitment process without Nestlé sponsorship.
Nov 30, 2022
Full time
Position Snapshot Nespresso Retail Supervisor - Birmingham Selfridges Circa £22,000 + Potential Bonus + Excellent Benefits This is a full time permanent opportunity but we are always open to discuss individual's flexible working needs so please speak to us during the recruitment process to understand what this could look like. Position Summary We're looking for a proactive and commercially driven Retail Supervisor to join our Boutique in Birmingham Selfridges. Your priority will be to attain the sales targets of the boutique through premium customer experience and excellent delivery of all elements of boutique performance. Nespresso is a name synonymous with quality and innovation. Our story began with a simple but revolutionary idea: to enable anyone to create the perfect cup of espresso coffee - just like a skilled barista. Since 2001 in the UK, we've responded to consumers' increasing appreciation for quality coffees and our year-on-year growth is testament to the quality of our offering. Our quest, to be seen as the most indulgent coffee, has resulted in the very highest quality coffees, enjoyed as solutions for 'In Home' and 'Out Of Home' consumers. A day in the life of a Retail Supervisor • Completing shop floor observations and providing feedback to the team in line with management support. • Utilising customer experience and everyday coaching across the team. • Delivering a high standard of customer service. • Facilitating team training sessions. • Taking accountability for managing and resolving escalated complaints. • Monitoring and leading on internal control processes. • Leading on ad hoc audits. What will make you successful Just like our brand ambassador, George Clooney, the Nespresso coffee experience is innovative, stylish, sophisticated and difficult to resist. We want every customer to have a premium experience and you'll have the passion and panache to provide exactly that. Whether customers want an intense Stormio or a fruity cup of Toccanto, you'll be on hand to deliver service oriented sales and promote our unique brand experience. We're looking for confident and charismatic individuals who can deliver exceptional customer service utilising strong communication and interpersonal skills, as well as being able to demonstrate: • Previous supervisory shop floor experience in the retail sector. • A proven track record of delivering exceptional customer service. • A strong understanding of the retail and competitive environment in which the Nespresso business operates. • Enthusiasm to coach, train and mentor the Sales Assistants within your boutique. • Maintain and support a positive and collaborative team culture. In return, as part of Nestlé SA, we offer first-class training and great development opportunities. Plus, you can count on us for an attractive benefits package. This includes a competitive pension, up to 10% bonus, and 25 days holiday, with bank holidays on top. We will be considering candidates as they apply and we will occasionally close job advertisements early in the event we receive sufficient applicants, so please don't delay in submitting your application. To find out more about Nespresso please visit: At Nestlé, our values are rooted in respect - for our employees, our customers and our consumers. That's why championing diversity and inclusion is so important to us; when we embrace different perspectives and give everyone the chance to be the best they can be, we can think in new, creative ways that grow and enhance our business. We are committed to equal opportunity for all and we may collect relevant data for monitoring purposes during our candidate registration process. Be yourself, everyone else is taken! Right to work in the UK In accordance with Home Office guidance successful candidates will be required to evidence their right to work in the UK before commencement of employment. We have assessed this role and do not consider that we would be able to sponsor a successful candidate under the Skilled Worker route as the role does not meet the relevant Home Office criteria; the successful candidate therefore must be able to demonstrate their own right to work during the recruitment process without Nestlé sponsorship.
