Job Description
Only candidates that submit a 2-minute video introducing themselves will be considered for the role.
(Details of how to submit at bottom of Job Post.)Are you a dynamic and results-driven leader with a passion for people, fitness, and business management? We are seeking an experienced Gym Manager to step into a pivotal Head of Memberships role-someone who can lead with vision, drive growth, build community, and oversee the operations of a high-end Personal Training facility.As Manager, you will be responsible for the success of the club, leading the charge in membership growth, team development, lead generation, and brand recognition-while ensuring an exceptional experience for members. This role requires an organised, driven, and people-oriented leader with a proven track record for business growth and retention in the fitness industry. Annual Salary: £40,000 - £50,000 + commission
Employee Benefits:
Contracted salary (40 hours per week)
28 days of annual leave allowance (including bank holidays)
Commission scheme
Private Healthcare (after successfully completed probation)
Pension
Funded first aid qualification
Free gym membership
Industry-leading continued professional development
The Role: This is a high-impact leadership role for someone passionate about supporting people, business growth, and operational excellence. Key Responsibilities:Membership Growth + Retention:
Drive business growth through effective sales and marketing strategies
Take ownership of the full trial-to-member conversion process
Ensure monthly net member growth and lead all member retention initiatives
Deliver and exceed monthly KPI targets across membership, sales, and service
Lead corporate outreach efforts and form strategic partnerships
Plan and host regular community and outreach events to promote the brand
Oversee all lead generation activities and sales funnels
Confidently use booking and CRM systems to track member journeys and ensure smooth onboarding and class booking experiences
Regularly pull and review performance and usage reports to inform decision-making and strategy
Marketing & Brand Visibility:
Create and execute engaging social media campaigns
Deliver high-impact marketing across email, digital, print, and in-person channels
Champion the Engine Room brand and ensure consistent messaging
Collaborate on events, campaigns, and promotions to boost visibility and engagement
Team Leadership & Development:
Recruit, hire, and train personal trainers and gym staff
Lead and manage a high-performing team of coaches
Coordinate and track ongoing education and certification compliance
Motivate and inspire the team through goal-setting, accountability, and mentorship
Plan shift schedules and ensure daily coverage of classes and services
Operations & Compliance:
Oversee daily operations of the facility, ensuring smooth execution
Ensure all health & safety policies and company compliance standards are met
Maintain facility cleanliness, serviceability of equipment, and visual standards
Manage vendors/suppliers and provide coaching cover when required
Member Experience & Community Culture:
Build genuine relationships with members to understand their goals and progress
Lead from the front and set high standards for service and professionalism
Drive a strong culture of accountability, support, and fun across the team and members
Deliver programming that motivates, retains, and supports consistent progression
Qualifications:
Level 3 Personal Training qualification (essential)
2+ years' experience in management and leadership in the fitness industry
Proven track record in sales, retention, and business growth
Excellent communication, organisation, and leadership skills
A passion for wellbeing, coaching, and helping others succeed
If this sounds like your perfect next role, here's what we're looking for:
A coach and mentor who helps the gym team become their best
A results-driven professional who also prioritises people and culture
Someone who leads with resilience, confidence, and integrity
A leader with a strong understanding of both business metrics and community engagement
About Us: 'The Engine Room' is a personal training-led business with a strong coaching foundation and a passionate team. We're growing fast and looking for a leader to take us to the next level-by scaling our shared personal training membership model , building strong member relationships, and eventually expanding to multiple sites.We combine small-group personal training with strong culture, accountability, and community-supporting our members both in and out of the gym to become the healthiest, happiest versions of themselves. How to Apply: To be considered, please apply with your CV AND a short 2-minute video introducing yourself .
Send via WhatsApp to Kelly at Engine Room : .
Job Types: Full-time, Permanent
Pay: £40,000.00-£50,000.00 per year
Benefits:
Company events
Company pension
Employee discount
Gym membership
On-site parking
Education:
GCSE or equivalent (preferred)
Experience:
Gym Management: 2 years (preferred)
Work Location: In person