Contract and Supplier Manager

Job Title : Contract and Supplier Manager

Head Office Location: Brindley Place, Birmingham

Job Location: Brindley Place

Salary - 55,000 - 58,000 per annum

Contract type - Permanent

Working hours - Full Time

About the Service

The Digital Services Department at GreenSquareAccord plays a crucial role in driving the organisation s technological advancements and ensuring the delivery of high-quality digital solutions. Located at Brindley Place, this department is part of the Corporate Resources Directorate and is dedicated to supporting the organisation s mission of providing exceptional services to its customers.

One of the key functions of the Digital Services Department is to collaborate with various stakeholders, including the Procurement Team and the Wider Leadership Team, to ensure transparency and efficiency in supplier management. The department aims to rigorously monitors supplier performance against key metrics, proactively identifies opportunities for continuous improvement, and ensures compliance with corporate contract management practices.

About the role

As the Contract & Supplier Manager (Digital Services), you will play a key role in overseeing the full lifecycle of our technology contracts. Using our modern Source-to-Pay (S2P) system, you ll manage everything from drafting and negotiation through to execution, renewal and termination, ensuring every contract aligns with our digital plan and organisational goals. You ll work closely with the Procurement and Finance teams - and stakeholders across IT and business leadership - to track supplier performance against agreed KPIs and SLAs, and to deliver continuous improvement. By leveraging S2P analytics and regular performance reports, you ll spot opportunities for cost savings and flag any compliance or risk issues early. In this role you ll not only maintain strong supplier relationships through regular reviews but also be a champion for using data and technology to drive value. This is a hands-on, collaborative role where your communication and negotiation skills will help keep projects on track and contracts delivering their full benefit.

About you

We re looking for an experienced contract management professional with a background in digital services. You will have proven expertise in drafting, negotiating and managing technology contracts throughout their lifecycle, and in monitoring supplier performance through clear KPIs and service level agreements. You are detail-oriented and analytical - comfortable working with data and contract management tools (with experience of a Source-to-Pay or e-procurement platform) and using insights to drive savings. A collaborative mindset is key: you ll be confident engaging with stakeholders across procurement, finance and Digital Services, building strong relationships with suppliers and colleagues alike. We value people who are curious and ambitious (one of our core commitments) - someone who can work independently on multiple contracts while always looking for ways to improve processes. Above all, you understand how effective contract and supplier management underpins digital transformation, and you take pride in delivering contracts that help the organisation meet its wider goals.

About us

GreenSquareAccord is one of the biggest social housing and care providers in England.

We believe passionately in our mission to build better lives and provide social housing and support services to 54,000 people across our four localities. We are proud to play an active role in helping people to deal with the consequences of the housing crisis by providing affordable homes for people in our communities who need them most.

We also provide care and support to some of the most vulnerable people in society. This includes support for people who are homeless, experiencing domestic violence or are part of the criminal justice system.

Our purpose

We are proud to be able to support tens of thousands of people across England by providing affordable housing and care to help people live independently.

Our focus is on building better lives. Everything we do is about people - whether that s providing a good quality, safe home or providing care which helps someone to live an independent life.

Our colleagues live and breathe this social purpose and we need great people, with skills across a range of disciplines, to make this happen.

Working for GreenSquareAccord gives you the chance to bring your skills and expertise and make a real difference. It doesn t matter which role you are considering applying for, your work will help thousands of people build a better life.

The GSA Way

We know that how we do things is just as important as what we do. To help us make a difference, together, we created the GSA Way.

A culture we commit to, aspire to, and live and breathe. Commitments and behaviours which together make our organisation what it is.

Our five core commitments are:

• We believe our customer is everything
• We are one team
• We are supportive and caring
• We are business-minded for social purpose
• We are curious and ambitious.

You can read more about the GSA Way in our recruitment pack.

Benefits

In support and recognition of our colleagues who will help us deliver our employer strategy, we offer a fantastic benefits package. This includes.

-Trust based flexible working and supportive and friendly teams

-25 days annual holiday entitlement, increasing to 30 days

-One day off for your birthday

-Opportunity to buy or sell annual leave

-A defined contribution pension scheme GSA matches up to 6% contributions

-We offer a service which provides 24/7 online GP appointments, second medical opinions, health checks, mental health support, 24/7 medical health helpline, wellbeing app, nutrition advice and fitness plans and legal and financial support.

-Access to Blue Light discount card membership

-Confidential Employee Assistance Programme (EAP).

-Cycle to work Scheme

-Eligible for occupational sick pay

All individuals who apply to work at GreenSquareAccord are considered on their merits in line with our Diversity and Inclusion strategy and policy.

GreenSquareAccord are a Disability Confident Employer therefore we actively encourage applications from individuals with disabilities and try to provide access, adjustments, equipment or other practical support where required. All applicants with a disability who meet the essential eligibility criteria for the role, as detailed in the job description, are guaranteed an interview.

If you need any assistance, adjustments or adaptations throughout our selection processes please let us know.