London, England, United Kingdom , Fixed-term THE ALLSAINTS TEAM At AllSaints we are in the business of feelings - making our customers feel cool and confident. If, like us, you believe in the power of a great outfit, we'd love to talk to you. We're a global brand made up of a very diverse mix of talented people in a huge variety of roles. Our products are designed in house and made by a small number of suppliers and artisans around the world to sustainable standards. We are a brand embarking on a very exciting plan and we are seeking new members of the team who want to contribute to this. THE ROLE As a Contract Change Manager for Project Nova, you will be pivotal in ensuring the successful adoption and sustained embedding of new technologies and ways of working across AllSaints' global organization. You will lead comprehensive change management strategies for critical product lifecycle initiatives, minimizing disruption and maximizing value realization. This role is central to the overall success of Project Nova, encompassing the implementation of process improvements (including PIM optimization and sample management), the rollout of a new buying and merchandising planning tool, and the adoption of digital product passports. You will be the champion for our people through this transformation, ensuring they are ready, willing, and able to embrace the future state of product management and merchandising. ABOUT THE PROJECT AND TEAM You will report directly to the Global Head of Transformation, working closely with the Project Nova leadership team, Project Managers, Product Owners, and Business Analysts across relevant workstreams (Product, Merchandising, Supply Chain, Digital). This role requires significant collaboration with business stakeholders (e.g., Design, Product Development, Buying, Merchandising, Sourcing), IT delivery teams, and external vendors/partners. You will be an integral part of a dynamic team driving the technology-powered business transformation for AllSaints. WHAT WILL I BE DOING? Develop and execute a comprehensive change management strategy and plan for the Product workstream, including the implementation of process improvements (PIM optimization and sample management), the new buying and merchandising planning tool, and digital product passports Conduct change impact assessments to identify affected groups, the nature of the change, and potential resistance points Define success metrics for change adoption and monitor progress against these metrics 2. Stakeholder Engagement & Communication: Identify, analyze, and manage key stakeholders across all levels of the organization, ensuring their engagement and buy-in Develop and deliver targeted communication plans, messages, and materials to inform, educate, and motivate impacted employees Facilitate workshops, town halls, and other forums to foster understanding and address concerns 3. Training & Capability Building: Work with business owners, project teams, and L&D to assess training needs related to new systems and processes Oversee the development and delivery of effective training programs and materials, ensuring users are proficient in new tools and ways of working Establish ongoing support mechanisms for users post-implementation 4. Resistance Management & Adoption: Proactively identify potential sources of resistance and develop mitigation strategies Coach leaders and managers on their role in sponsoring change and supporting their teams Implement strategies to drive user adoption and embed new behaviors into daily operations 5. Change Measurement & Sustainment: Track and report on change adoption rates, user proficiency, and business readiness Gather feedback through surveys, focus groups, and direct interaction to continuously refine change interventions Develop sustainment plans to ensure that changes are embedded long-term and benefits are realized WHAT SKILLS DO I NEED? Extensive Change Management experience leading significant technology-driven transformations in a global retail or similar fast-paced industry Proven expertise in applying structured change management methodologies (e.g., Prosci ADKAR, Kotter's 8-Step Process) and tools Direct experience managing change for projects involving product lifecycle management (PLM) systems, PIM optimization, sample management, buying and merchandising planning tools, and digital product passports Exceptional communication (written and verbal), presentation, and facilitation skills, with the ability to influence and engage stakeholders at all levels Strong analytical skills to conduct impact assessments, measure adoption, and identify root causes of resistance Ability to build strong relationships and work collaboratively across diverse functions and cultures Experience in developing and delivering training programs and materials Highly organized with strong planning and execution capabilities, able to manage multiple initiatives concurrently ABOUT THE LOCATION Based in our East London Studios in vibrant Shoreditch with perks and benefits offered from local businesses including discounts on food, shopping and health & beauty. Studio Location . Approximately a 10 minute walk from Liverpool Street Station and a 5 minute walk from Shoreditch High Street. WHAT WE STAND FOR The Customer is the Boss We work as one proud team to get the best for our customers One Team We are joined up and encourage others to share their ideas We Do What We Say We Will We know our goals, and we work with clear outcomes in mind We Are Responsible We are self aware, understand the impact we have on others and are positive about the future
Aug 13, 2025
Full time
London, England, United Kingdom , Fixed-term THE ALLSAINTS TEAM At AllSaints we are in the business of feelings - making our customers feel cool and confident. If, like us, you believe in the power of a great outfit, we'd love to talk to you. We're a global brand made up of a very diverse mix of talented people in a huge variety of roles. Our products are designed in house and made by a small number of suppliers and artisans around the world to sustainable standards. We are a brand embarking on a very exciting plan and we are seeking new members of the team who want to contribute to this. THE ROLE As a Contract Change Manager for Project Nova, you will be pivotal in ensuring the successful adoption and sustained embedding of new technologies and ways of working across AllSaints' global organization. You will lead comprehensive change management strategies for critical product lifecycle initiatives, minimizing disruption and maximizing value realization. This role is central to the overall success of Project Nova, encompassing the implementation of process improvements (including PIM optimization and sample management), the rollout of a new buying and merchandising planning tool, and the adoption of digital product passports. You will be the champion for our people through this transformation, ensuring they are ready, willing, and able to embrace the future state of product management and merchandising. ABOUT THE PROJECT AND TEAM You will report directly to the Global Head of Transformation, working closely with the Project Nova leadership team, Project Managers, Product Owners, and Business Analysts across relevant workstreams (Product, Merchandising, Supply Chain, Digital). This role requires significant collaboration with business stakeholders (e.g., Design, Product Development, Buying, Merchandising, Sourcing), IT delivery teams, and external vendors/partners. You will be an integral part of a dynamic team driving the technology-powered business transformation for AllSaints. WHAT WILL I BE DOING? Develop and execute a comprehensive change management strategy and plan for the Product workstream, including the implementation of process improvements (PIM optimization and sample management), the new buying and merchandising planning tool, and digital product passports Conduct change impact assessments to identify affected groups, the nature of the change, and potential resistance points Define success metrics for change adoption and monitor progress against these metrics 2. Stakeholder Engagement & Communication: Identify, analyze, and manage key stakeholders across all levels of the organization, ensuring their engagement and buy-in Develop and deliver targeted communication plans, messages, and materials to inform, educate, and motivate impacted employees Facilitate workshops, town halls, and other forums to foster understanding and address concerns 3. Training & Capability Building: Work with business owners, project teams, and L&D to assess training needs related to new systems and processes Oversee the development and delivery of effective training programs and materials, ensuring users are proficient in new tools and ways of working Establish ongoing support mechanisms for users post-implementation 4. Resistance Management & Adoption: Proactively identify potential sources of resistance and develop mitigation strategies Coach leaders and managers on their role in sponsoring change and supporting their teams Implement strategies to drive user adoption and embed new behaviors into daily operations 5. Change Measurement & Sustainment: Track and report on change adoption rates, user proficiency, and business readiness Gather feedback through surveys, focus groups, and direct interaction to continuously refine change interventions Develop sustainment plans to ensure that changes are embedded long-term and benefits are realized WHAT SKILLS DO I NEED? Extensive Change Management experience leading significant technology-driven transformations in a global retail or similar fast-paced industry Proven expertise in applying structured change management methodologies (e.g., Prosci ADKAR, Kotter's 8-Step Process) and tools Direct experience managing change for projects involving product lifecycle management (PLM) systems, PIM optimization, sample management, buying and merchandising planning tools, and digital product passports Exceptional communication (written and verbal), presentation, and facilitation skills, with the ability to influence and engage stakeholders at all levels Strong analytical skills to conduct impact assessments, measure adoption, and identify root causes of resistance Ability to build strong relationships and work collaboratively across diverse functions and cultures Experience in developing and delivering training programs and materials Highly organized with strong planning and execution capabilities, able to manage multiple initiatives concurrently ABOUT THE LOCATION Based in our East London Studios in vibrant Shoreditch with perks and benefits offered from local businesses including discounts on food, shopping and health & beauty. Studio Location . Approximately a 10 minute walk from Liverpool Street Station and a 5 minute walk from Shoreditch High Street. WHAT WE STAND FOR The Customer is the Boss We work as one proud team to get the best for our customers One Team We are joined up and encourage others to share their ideas We Do What We Say We Will We know our goals, and we work with clear outcomes in mind We Are Responsible We are self aware, understand the impact we have on others and are positive about the future
Maximum ManagementFrazer Jones USA
Manchester, Lancashire
Reward Analyst Salary Indicator: £50,000 + Bonus & Benefits Hybrid Working Location: Manchester Department: Human Resources - Compensation & Benefits Reports to: Global Head of Rewards and Reward Manager Overview We're seeking a detail-oriented and analytical Global Reward Analyst to join our international HR team. This critical role blends expertise in both Compensation and Benefits, with a heavy emphasis on compensation strategy, benchmarking, and data analytics. The successful candidate will support the design, delivery, and governance of global reward programs that align with our business objectives and promote internal equity and market competitiveness. Key Responsibilities Assist in the development and implementation of global compensation frameworks, including salary structures, pay bands, and job evaluations. Conduct comprehensive market benchmarking using salary surveys and external data sources to ensure competitive positioning. Analyse compensation trends and internal pay data to provide recommendations on adjustments, budgeting, and strategy. Support global annual compensation processes including merit increases, bonus planning, and long-term incentives. Collaborate with regional HR teams to ensure consistent application of compensation and benefits policies across locations. Maintain and update compensation and benefits data in HR systems with precision and confidentiality. Monitor global benefits offerings and work with external providers to improve cost-effectiveness and employee experience. Prepare reports and presentations for senior HR leaders to guide reward-related decisions. Qualifications & Experience Strong analytical skills, especially with Excel, HRIS platforms, and data visualization tools. Familiarity with global salary surveys (e.g., Mercer, Willis Towers Watson). Exposure to benefits strategy is a plus, especially in diverse international markets. Excellent interpersonal and communication skills with an ability to explain complex data in business-friendly language. Key Competencies Analytical mindset with attention to detail Collaborative and adaptable in a multicultural environment Discreet and trustworthy with sensitive information Proactive and self-motivated with a focus on continuous improvement The SR Group (UK) Limited is acting as an Employment Agency in relation to this vacancy.
Aug 13, 2025
Full time
Reward Analyst Salary Indicator: £50,000 + Bonus & Benefits Hybrid Working Location: Manchester Department: Human Resources - Compensation & Benefits Reports to: Global Head of Rewards and Reward Manager Overview We're seeking a detail-oriented and analytical Global Reward Analyst to join our international HR team. This critical role blends expertise in both Compensation and Benefits, with a heavy emphasis on compensation strategy, benchmarking, and data analytics. The successful candidate will support the design, delivery, and governance of global reward programs that align with our business objectives and promote internal equity and market competitiveness. Key Responsibilities Assist in the development and implementation of global compensation frameworks, including salary structures, pay bands, and job evaluations. Conduct comprehensive market benchmarking using salary surveys and external data sources to ensure competitive positioning. Analyse compensation trends and internal pay data to provide recommendations on adjustments, budgeting, and strategy. Support global annual compensation processes including merit increases, bonus planning, and long-term incentives. Collaborate with regional HR teams to ensure consistent application of compensation and benefits policies across locations. Maintain and update compensation and benefits data in HR systems with precision and confidentiality. Monitor global benefits offerings and work with external providers to improve cost-effectiveness and employee experience. Prepare reports and presentations for senior HR leaders to guide reward-related decisions. Qualifications & Experience Strong analytical skills, especially with Excel, HRIS platforms, and data visualization tools. Familiarity with global salary surveys (e.g., Mercer, Willis Towers Watson). Exposure to benefits strategy is a plus, especially in diverse international markets. Excellent interpersonal and communication skills with an ability to explain complex data in business-friendly language. Key Competencies Analytical mindset with attention to detail Collaborative and adaptable in a multicultural environment Discreet and trustworthy with sensitive information Proactive and self-motivated with a focus on continuous improvement The SR Group (UK) Limited is acting as an Employment Agency in relation to this vacancy.
Step into the future of business transformation as a Enterprise Account Executive with Pega, where cutting-edge innovation meets real-world impact. We're not just disrupting the software industry, we're revolutionizing how businesses think, operate, and thrive in an AI-driven world. As the recognized industry leader in strategic business applications according to analysts like Forrester and Gartner, Pega is pioneering the next generation of intelligent automation through our groundbreaking Blueprint and Gen AI technologies. Join us in empowering organizations to become more efficient, smarter, and genuinely customer-centric through the power of artificial intelligence and process automation. Picture Yourself at Pega: You will be a thought leader, a true partner and a collaborator with clients seeking to reinvent the way they do business, often operating at C-level, and orchestrating colleagues from peers to senior leadership members to support your complex sales campaigns, always with a lens on client outcomes. You will work closely with your clients while you educate and guide them on their journey to the autonomous Enterprise, leveraging the latest AI tools and techniques at your disposal to engage them in work that really matters and drives true business impact for the world's largest organisations. What You'll Do at Pega: Develop a trusted advisor relationship with multiple stakeholders across your clients; engaging with the business and IT to develop vision proposals, challenge their thinking and reimagine ways that they can accelerate design, development, transformation, and delivery of applications and agentic AI solutions, as well as applying real-time hyper-personalised decisioning capabilities to your end customers. Leverage industry and product knowledge to share insights about how clients can maximise outcomes to drive business benefits. Radiate new business within your existing customer. Provide insight to the customer as the basis of the commercial conversation, teaching customers something new/valuable about how to compete in their market Continuously build and maintain a pipeline of sales activity through prospecting and pipelining using a variety of methods Work with Pega's ecosystem of partners (SIs, Advisory & Implementation) to generate Pega value propositions Who You Are: You're a visionary enterprise software sales executive with an entrepreneurial spirit and a passion for transformative technology. You thrive on helping insurance companies reimagine their business processes through the power of AI and intelligent automation. You're someone who can articulate complex technological concepts in business terms that resonate with C-level executives, and you're driven to add genuine value to your clients' business process automation strategies. You excel at building credibility quickly, establishing strong relationships, and contributing meaningfully to both client success and Pega's continued growth in the insurance market. What You've Accomplished: Bachelor's degree or equivalent business experience 5+ years of direct enterprise software sales experience, insurance sector experience being valuable but not essential Deep understanding of the Technology industry, current trends and the AI driven transformation underway Stable and progressive history of quota achievement Solid foundation in account management, radiation and pipelining Ideally, knowledge of AI, BPA, RPA, CRM, ERP and Case Management enterprise software solutions Experience working with large partner organisations: SIs, Advisory Firms, Consultants, IT Services companies, etc. Prior participation in a formal sales training, MEDDPIC ideal Track record of challenging and improving a customer's way of doing business Technically current in business automation and AI technology Outstanding presenter. High EQ. Gartner and Forrester Analyst acclaimed technology leadership in a massive emerging market The world's most innovative organisations as reference-able clients Fast-paced, exciting, collaborative, and rewarding sales environment within innovative industries Competitive salary, uncapped commission targets and Pega equity. A fun, collaborative, forward thinking employer, that wants to develop you and make you successful. Meet Our Team: Step into the future of business transformation as a Enterprise Account Executive with Pega, where cutting-edge innovation meets real-world impact. We're not just disrupting the software industry, we're revolutionizing how businesses think, operate, and thrive in an AI-driven world. As the recognized industry leader in strategic business applications according to analysts like Forrester and Gartner, Pega is pioneering the next generation of intelligent automation through our groundbreaking Blueprint and Gen AI technologies. Join us in empowering organizations to become more efficient, smarter, and genuinely customer-centric through the power of artificial intelligence and process automation. Picture Yourself at Pega: You will be a thought leader, a true partner and a collaborator with clients seeking to reinvent the way they do business, often operating at C-level, and orchestrating colleagues from peers to senior leadership members to support your complex sales campaigns, always with a lens on client outcomes. You will work closely with your clients while you educate and guide them on their journey to the autonomous Enterprise, leveraging the latest AI tools and techniques at your disposal to engage them in work that really matters and drives true business impact for the world's largest organisations. What You'll Do at Pega: Develop a trusted advisor relationship with multiple stakeholders across your clients; engaging with the business and IT to develop vision proposals, challenge their thinking and reimagine ways that they can accelerate design, development, transformation, and delivery of applications and agentic AI solutions, as well as applying real-time hyper-personalised decisioning capabilities to your end customers. Become a domain expert in Pega Technology Leverage industry and product knowledge to share insights about how clients can maximise outcomes to drive business benefits. Radiate new business within your existing customer. Provide insight to the customer as the basis of the commercial conversation, teaching customers something new/valuable about how to compete in their market Continuously build and maintain a pipeline of sales activity through prospecting and pipelining using a variety of methods Work with Pega's ecosystem of partners (SIs, Advisory & Implementation) to generate Pega value propositions Who You Are: You're a visionary enterprise software sales executive with an entrepreneurial spirit and a passion for transformative technology. You thrive on helping insurance companies reimagine their business processes through the power of AI and intelligent automation. You're someone who can articulate complex technological concepts in business terms that resonate with C-level executives, and you're driven to add genuine value to your clients' business process automation strategies. You excel at building credibility quickly, establishing strong relationships, and contributing meaningfully to both client success and Pega's continued growth in the insurance market. What You've Accomplished: Bachelor's degree or equivalent business experience 5+ years of direct enterprise software sales experience, insurance sector experience being valuable but not essential Deep understanding of the Technology industry, current trends and the AI driven transformation underway Stable and progressive history of quota achievement Solid foundation in account management, radiation and pipelining Ideally, knowledge of AI, BPA, RPA, CRM, ERP and Case Management enterprise software solutions Experience working with large partner organisations: SIs, Advisory Firms, Consultants, IT Services companies, etc. Prior participation in a formal sales training, MEDDPIC ideal Track record of challenging and improving a customer's way of doing business Technically current in business automation and AI technology Outstanding presenter. High EQ. Pega Offers You: Gartner and Forrester Analyst acclaimed technology leadership in a massive emerging market The world's most innovative organisations as reference-able clients Fast-paced, exciting, collaborative, and rewarding sales environment within innovative industries Competitive salary, uncapped commission targets and Pega equity. A fun, collaborative, forward thinking employer, that wants to develop you and make you successful. Job ID: 22357 AI in Action - Pega embraces the power of artificial intelligence. We encourage all employees to actively engage with AI technologies and continually explore ways to responsibly integrate AI into our products and processes. Culture - At Pegasystems, we foster an environment where people feel valued and empowered to contribute their best. With global clients across industries and regions, we know our success depends on the unique perspectives, experiences, and talents of our people. Ours is a workplace where everyone can grow, collaborate, and deliver meaningful outcomes. . click apply for full job details
Aug 13, 2025
Full time
Step into the future of business transformation as a Enterprise Account Executive with Pega, where cutting-edge innovation meets real-world impact. We're not just disrupting the software industry, we're revolutionizing how businesses think, operate, and thrive in an AI-driven world. As the recognized industry leader in strategic business applications according to analysts like Forrester and Gartner, Pega is pioneering the next generation of intelligent automation through our groundbreaking Blueprint and Gen AI technologies. Join us in empowering organizations to become more efficient, smarter, and genuinely customer-centric through the power of artificial intelligence and process automation. Picture Yourself at Pega: You will be a thought leader, a true partner and a collaborator with clients seeking to reinvent the way they do business, often operating at C-level, and orchestrating colleagues from peers to senior leadership members to support your complex sales campaigns, always with a lens on client outcomes. You will work closely with your clients while you educate and guide them on their journey to the autonomous Enterprise, leveraging the latest AI tools and techniques at your disposal to engage them in work that really matters and drives true business impact for the world's largest organisations. What You'll Do at Pega: Develop a trusted advisor relationship with multiple stakeholders across your clients; engaging with the business and IT to develop vision proposals, challenge their thinking and reimagine ways that they can accelerate design, development, transformation, and delivery of applications and agentic AI solutions, as well as applying real-time hyper-personalised decisioning capabilities to your end customers. Leverage industry and product knowledge to share insights about how clients can maximise outcomes to drive business benefits. Radiate new business within your existing customer. Provide insight to the customer as the basis of the commercial conversation, teaching customers something new/valuable about how to compete in their market Continuously build and maintain a pipeline of sales activity through prospecting and pipelining using a variety of methods Work with Pega's ecosystem of partners (SIs, Advisory & Implementation) to generate Pega value propositions Who You Are: You're a visionary enterprise software sales executive with an entrepreneurial spirit and a passion for transformative technology. You thrive on helping insurance companies reimagine their business processes through the power of AI and intelligent automation. You're someone who can articulate complex technological concepts in business terms that resonate with C-level executives, and you're driven to add genuine value to your clients' business process automation strategies. You excel at building credibility quickly, establishing strong relationships, and contributing meaningfully to both client success and Pega's continued growth in the insurance market. What You've Accomplished: Bachelor's degree or equivalent business experience 5+ years of direct enterprise software sales experience, insurance sector experience being valuable but not essential Deep understanding of the Technology industry, current trends and the AI driven transformation underway Stable and progressive history of quota achievement Solid foundation in account management, radiation and pipelining Ideally, knowledge of AI, BPA, RPA, CRM, ERP and Case Management enterprise software solutions Experience working with large partner organisations: SIs, Advisory Firms, Consultants, IT Services companies, etc. Prior participation in a formal sales training, MEDDPIC ideal Track record of challenging and improving a customer's way of doing business Technically current in business automation and AI technology Outstanding presenter. High EQ. Gartner and Forrester Analyst acclaimed technology leadership in a massive emerging market The world's most innovative organisations as reference-able clients Fast-paced, exciting, collaborative, and rewarding sales environment within innovative industries Competitive salary, uncapped commission targets and Pega equity. A fun, collaborative, forward thinking employer, that wants to develop you and make you successful. Meet Our Team: Step into the future of business transformation as a Enterprise Account Executive with Pega, where cutting-edge innovation meets real-world impact. We're not just disrupting the software industry, we're revolutionizing how businesses think, operate, and thrive in an AI-driven world. As the recognized industry leader in strategic business applications according to analysts like Forrester and Gartner, Pega is pioneering the next generation of intelligent automation through our groundbreaking Blueprint and Gen AI technologies. Join us in empowering organizations to become more efficient, smarter, and genuinely customer-centric through the power of artificial intelligence and process automation. Picture Yourself at Pega: You will be a thought leader, a true partner and a collaborator with clients seeking to reinvent the way they do business, often operating at C-level, and orchestrating colleagues from peers to senior leadership members to support your complex sales campaigns, always with a lens on client outcomes. You will work closely with your clients while you educate and guide them on their journey to the autonomous Enterprise, leveraging the latest AI tools and techniques at your disposal to engage them in work that really matters and drives true business impact for the world's largest organisations. What You'll Do at Pega: Develop a trusted advisor relationship with multiple stakeholders across your clients; engaging with the business and IT to develop vision proposals, challenge their thinking and reimagine ways that they can accelerate design, development, transformation, and delivery of applications and agentic AI solutions, as well as applying real-time hyper-personalised decisioning capabilities to your end customers. Become a domain expert in Pega Technology Leverage industry and product knowledge to share insights about how clients can maximise outcomes to drive business benefits. Radiate new business within your existing customer. Provide insight to the customer as the basis of the commercial conversation, teaching customers something new/valuable about how to compete in their market Continuously build and maintain a pipeline of sales activity through prospecting and pipelining using a variety of methods Work with Pega's ecosystem of partners (SIs, Advisory & Implementation) to generate Pega value propositions Who You Are: You're a visionary enterprise software sales executive with an entrepreneurial spirit and a passion for transformative technology. You thrive on helping insurance companies reimagine their business processes through the power of AI and intelligent automation. You're someone who can articulate complex technological concepts in business terms that resonate with C-level executives, and you're driven to add genuine value to your clients' business process automation strategies. You excel at building credibility quickly, establishing strong relationships, and contributing meaningfully to both client success and Pega's continued growth in the insurance market. What You've Accomplished: Bachelor's degree or equivalent business experience 5+ years of direct enterprise software sales experience, insurance sector experience being valuable but not essential Deep understanding of the Technology industry, current trends and the AI driven transformation underway Stable and progressive history of quota achievement Solid foundation in account management, radiation and pipelining Ideally, knowledge of AI, BPA, RPA, CRM, ERP and Case Management enterprise software solutions Experience working with large partner organisations: SIs, Advisory Firms, Consultants, IT Services companies, etc. Prior participation in a formal sales training, MEDDPIC ideal Track record of challenging and improving a customer's way of doing business Technically current in business automation and AI technology Outstanding presenter. High EQ. Pega Offers You: Gartner and Forrester Analyst acclaimed technology leadership in a massive emerging market The world's most innovative organisations as reference-able clients Fast-paced, exciting, collaborative, and rewarding sales environment within innovative industries Competitive salary, uncapped commission targets and Pega equity. A fun, collaborative, forward thinking employer, that wants to develop you and make you successful. Job ID: 22357 AI in Action - Pega embraces the power of artificial intelligence. We encourage all employees to actively engage with AI technologies and continually explore ways to responsibly integrate AI into our products and processes. Culture - At Pegasystems, we foster an environment where people feel valued and empowered to contribute their best. With global clients across industries and regions, we know our success depends on the unique perspectives, experiences, and talents of our people. Ours is a workplace where everyone can grow, collaborate, and deliver meaningful outcomes. . click apply for full job details
Open Box Software is an internationally focused consulting company that specialises in business and software consulting services for the Real Estate Industry. Since 2001, we have been delivering practical, smart, and cost-effective technology solutions for our clients. We have a team of highly talented individuals who are driven by excellence and open to finding a better way of making a positive impact. We are looking for a Senior Business Analyst to join our team on a permanent basis. The right person will be wanting to work within an intelligent, motivated, and self-driven team with low egos. Good communication skills and an effective problem-solving approach is a must. You would be very conscious of the importance of sharing knowledge and working with other team members while contributing to the teams' deliverables. Our team must be able to tune into the needs of clients and their higher objectives to solve problems where not all the information is readily available. Responsibilities: Consulting with clients in an advisory capacity. Design and implementation of solutions that meet business requirements, which could range from researching and implementing off-the-shelf applications through to designing bespoke applications. Run workshops with clients to elicit business requirements and use cases. Product backlog development. Drafting user stories. Business case development. Project scoping and quoting. Business solution architecture & solution design. Contributing to innovation within the business analysis and product ownership domain. Mentorship of more junior members of the team. Delivery using agile methodologies including SCRUM. Lead cross-functional teams and third-party vendors to successfully implement IT projects, ensuring alignment with business objectives, timelines, and budgetary constraints. Monitor project progress, identify risks, and develop mitigation strategies to ensure successful delivery. Collaborate with key stakeholders, in particular C suite stakeholders, to define project budgets, scope, deliverables, and success criteria. Coordinate user acceptance testing, change management, and training activities to maximize user adoption and minimize disruptions. Collaborate with vendors to negotiate contracts, manage relationships, and ensure service levels meet business expectations. Collaborate with cross-functional teams to design and implement solutions, leveraging technology, data analytics, and industry-specific methodologies. Share knowledge, best practices, and industry insights with the consulting team to foster a culture of continuous learning and professional development. Collaborate with colleagues on internal initiatives, contributing to the growth and success of the consulting practice. Minimum Requirements: 8+ years prior experience in a business analysis / product owner role. Prior work experience in designing custom software solutions using an agile methodology. Strong interpersonal skills and the ability to build and maintain relationships with clients, effectively engaging at all levels of the organization. Strong analytical and problem-solving skills, with the ability to think strategically and provide innovative solutions which meet business needs. Proficiency in analyzing complex business requirements and translating them into IT solutions. Ability to multitask, prioritize work effectively, and thrive in a fast-paced, dynamic environment. Experience in vendor management. Prior work experience in an off-the-shelf system selection process or have been involved in an off-the-shelf system implementation. Prior work experience in a consultancy environment interacting directly with external clients. Ability to multi-task across multiple projects at a given time. Ability to work towards deadlines and manage stakeholder expectations. Excellent written and verbal communication skills. Excellent analytical and problem-solving ability. Strong documentation skills. Strong attention to detail. Personal Traits: Friendly and humble Conscientious Empathetic and self-aware Considerate Self-motivated Sound decision-making ability Team player
Aug 13, 2025
Full time
Open Box Software is an internationally focused consulting company that specialises in business and software consulting services for the Real Estate Industry. Since 2001, we have been delivering practical, smart, and cost-effective technology solutions for our clients. We have a team of highly talented individuals who are driven by excellence and open to finding a better way of making a positive impact. We are looking for a Senior Business Analyst to join our team on a permanent basis. The right person will be wanting to work within an intelligent, motivated, and self-driven team with low egos. Good communication skills and an effective problem-solving approach is a must. You would be very conscious of the importance of sharing knowledge and working with other team members while contributing to the teams' deliverables. Our team must be able to tune into the needs of clients and their higher objectives to solve problems where not all the information is readily available. Responsibilities: Consulting with clients in an advisory capacity. Design and implementation of solutions that meet business requirements, which could range from researching and implementing off-the-shelf applications through to designing bespoke applications. Run workshops with clients to elicit business requirements and use cases. Product backlog development. Drafting user stories. Business case development. Project scoping and quoting. Business solution architecture & solution design. Contributing to innovation within the business analysis and product ownership domain. Mentorship of more junior members of the team. Delivery using agile methodologies including SCRUM. Lead cross-functional teams and third-party vendors to successfully implement IT projects, ensuring alignment with business objectives, timelines, and budgetary constraints. Monitor project progress, identify risks, and develop mitigation strategies to ensure successful delivery. Collaborate with key stakeholders, in particular C suite stakeholders, to define project budgets, scope, deliverables, and success criteria. Coordinate user acceptance testing, change management, and training activities to maximize user adoption and minimize disruptions. Collaborate with vendors to negotiate contracts, manage relationships, and ensure service levels meet business expectations. Collaborate with cross-functional teams to design and implement solutions, leveraging technology, data analytics, and industry-specific methodologies. Share knowledge, best practices, and industry insights with the consulting team to foster a culture of continuous learning and professional development. Collaborate with colleagues on internal initiatives, contributing to the growth and success of the consulting practice. Minimum Requirements: 8+ years prior experience in a business analysis / product owner role. Prior work experience in designing custom software solutions using an agile methodology. Strong interpersonal skills and the ability to build and maintain relationships with clients, effectively engaging at all levels of the organization. Strong analytical and problem-solving skills, with the ability to think strategically and provide innovative solutions which meet business needs. Proficiency in analyzing complex business requirements and translating them into IT solutions. Ability to multitask, prioritize work effectively, and thrive in a fast-paced, dynamic environment. Experience in vendor management. Prior work experience in an off-the-shelf system selection process or have been involved in an off-the-shelf system implementation. Prior work experience in a consultancy environment interacting directly with external clients. Ability to multi-task across multiple projects at a given time. Ability to work towards deadlines and manage stakeholder expectations. Excellent written and verbal communication skills. Excellent analytical and problem-solving ability. Strong documentation skills. Strong attention to detail. Personal Traits: Friendly and humble Conscientious Empathetic and self-aware Considerate Self-motivated Sound decision-making ability Team player
Senior Business Analyst , Reinsurance Bermuda/ New York / London Who We Are SiriusPoint is a global insurance and reinsurance company created from the merger of Third Point Re and Sirius International Insurance Group. We are a top global (re)insurer writing a worldwide portfolio of businesses including Accident & Health, Liability, Property and Specialty. Bermuda-headquartered and listed on the New York Stock Exchange (NYSE: SPNT), we are looking at ways to grow intelligently, underwrite profitably, and drive technology innovation in the insurance industry. We challenge convention, disrupt the traditional way of doing things, and devise new and better solutions. We strive to be excellent in everything we do , and we always strive to continuously build knowledge and learn beyond our current skillsets. Join Our Team You will be our Senior Business Analyst , Reinsurance responsible for driving innovation, standardization and efficiency within our Re insurance systems . The successful candidate will have demonstrated excellent analytical and problem-solving skills , be solution driven , and possesses the ability to collaborate effectively with cross-functional teams. This individual will be a n integral part of the Rei nsurance Portfolio team , who is committed to excellence and who will support and contribute to an environment of continuous improvement. The role reports to the VP, Reinsurance Product Leader . Your responsibilities will include: Analyze and document business processes and workflows and identify areas for system improvement. Elicit and define requirements for new features, enhancements and system integrations. Act as the subject matter expert for SICS DXC Reinsurance system , providing guidance and recommended best practices. Develop and maintain detailed business process models, use cases, functional specifications and any other required deliverables as part of the Project Management and SDLC process. Manag e user story development documenting requirements and success criteria clearly . Facilitate workshops , interviews and user sessions to gather detailed requirements and feedback. Conduct gap analys es and propose solutions to bridge business needs with IT capabilities. Work with QA teams to develop test cases and validate system performance. Provide expert-level training and support for Re insurance applications and tools , ensuring their optimal performance and availability. Develop and maintain comprehensive documentation for application support processes and procedures. Work with the Product Leader to execute product strategies that align with the company's vision and goals. Assist the Product Leader with overseeing the entire product lifecycle from ideation to launch, ensuring products meet business needs and regulatory requirements. Collaborate with Enterprise Architecture and on the design of solutions. Stay current with industry trends and best practices, applying them to enhance our IT solutions. United behind common goals At SiriusPoint we work as one team across our global business, and we unite that team behind common goals, understanding the positive impact we can all make at SiriusPoint . We aim to retain and attract great people, knowing they can achieve a rewarding and enriching career. Our Purpose is to provide security and resilience in an uncertain world. Our Vision is to be recognized as a best-in-class insurer and reinsurer utilizing deep risk capabilities to protect our customers. Blending our talent, expertise and data to provide intelligent risk solutions. Our culture is one of performance and accountability. Our people are our experts and you will be empowered to apply your expertise in a supportive, collaborative and purposeful environment. Our Values are at the heart of our business, and which guide every day actions and decision making. Integrity: Integrity, respect and trust are our core principles Customer Focused: Our customers are the reason we exist Solution Driven: Creating solutions is our mindset Diversity: Diversity, inclusion and allyship make us stronger Collaboration: Collaboration drives our performance Your skills and abilities should include: Bachelor's degree in Business , IT or related a related field. Minimum 5 -8 years of experience in business analysis, systems development, and business process management ideally within the Reinsurance industry. Minimum 5 y ears of experience in SICS. Demonstrated track record with driving process improvements and facilitating transformation initiatives . Strong written, verbal, and graphic communication skills, including the ability to effectively communicate technical information to varying audiences Motivated, innovative, team-oriented, with strong problem-solving and project management skills. Excellent critical thinking and analytical abilities, particularly with regards to business process management. Ability to be a self-starter , prioritize, multi-task, and maintain flexibility in a fast-paced, changing environment. Having a service-oriented mindset when working with individuals across the organization We Achieve More Together We value and support the unique voices, backgrounds, lifestyles, and contributions of a diverse global employee base that contributes to our culture every day. Diversity, Equity, Inclusion, and Belonging (DEI&B) is imperative to our success. We are building an environment that e mbeds DEI&B into everything we do and enables us to unlock critical drivers of equality, innovation, and success. We want everyone to be included, valued, respected, and supported to unleash their full potential.
Aug 13, 2025
Full time
Senior Business Analyst , Reinsurance Bermuda/ New York / London Who We Are SiriusPoint is a global insurance and reinsurance company created from the merger of Third Point Re and Sirius International Insurance Group. We are a top global (re)insurer writing a worldwide portfolio of businesses including Accident & Health, Liability, Property and Specialty. Bermuda-headquartered and listed on the New York Stock Exchange (NYSE: SPNT), we are looking at ways to grow intelligently, underwrite profitably, and drive technology innovation in the insurance industry. We challenge convention, disrupt the traditional way of doing things, and devise new and better solutions. We strive to be excellent in everything we do , and we always strive to continuously build knowledge and learn beyond our current skillsets. Join Our Team You will be our Senior Business Analyst , Reinsurance responsible for driving innovation, standardization and efficiency within our Re insurance systems . The successful candidate will have demonstrated excellent analytical and problem-solving skills , be solution driven , and possesses the ability to collaborate effectively with cross-functional teams. This individual will be a n integral part of the Rei nsurance Portfolio team , who is committed to excellence and who will support and contribute to an environment of continuous improvement. The role reports to the VP, Reinsurance Product Leader . Your responsibilities will include: Analyze and document business processes and workflows and identify areas for system improvement. Elicit and define requirements for new features, enhancements and system integrations. Act as the subject matter expert for SICS DXC Reinsurance system , providing guidance and recommended best practices. Develop and maintain detailed business process models, use cases, functional specifications and any other required deliverables as part of the Project Management and SDLC process. Manag e user story development documenting requirements and success criteria clearly . Facilitate workshops , interviews and user sessions to gather detailed requirements and feedback. Conduct gap analys es and propose solutions to bridge business needs with IT capabilities. Work with QA teams to develop test cases and validate system performance. Provide expert-level training and support for Re insurance applications and tools , ensuring their optimal performance and availability. Develop and maintain comprehensive documentation for application support processes and procedures. Work with the Product Leader to execute product strategies that align with the company's vision and goals. Assist the Product Leader with overseeing the entire product lifecycle from ideation to launch, ensuring products meet business needs and regulatory requirements. Collaborate with Enterprise Architecture and on the design of solutions. Stay current with industry trends and best practices, applying them to enhance our IT solutions. United behind common goals At SiriusPoint we work as one team across our global business, and we unite that team behind common goals, understanding the positive impact we can all make at SiriusPoint . We aim to retain and attract great people, knowing they can achieve a rewarding and enriching career. Our Purpose is to provide security and resilience in an uncertain world. Our Vision is to be recognized as a best-in-class insurer and reinsurer utilizing deep risk capabilities to protect our customers. Blending our talent, expertise and data to provide intelligent risk solutions. Our culture is one of performance and accountability. Our people are our experts and you will be empowered to apply your expertise in a supportive, collaborative and purposeful environment. Our Values are at the heart of our business, and which guide every day actions and decision making. Integrity: Integrity, respect and trust are our core principles Customer Focused: Our customers are the reason we exist Solution Driven: Creating solutions is our mindset Diversity: Diversity, inclusion and allyship make us stronger Collaboration: Collaboration drives our performance Your skills and abilities should include: Bachelor's degree in Business , IT or related a related field. Minimum 5 -8 years of experience in business analysis, systems development, and business process management ideally within the Reinsurance industry. Minimum 5 y ears of experience in SICS. Demonstrated track record with driving process improvements and facilitating transformation initiatives . Strong written, verbal, and graphic communication skills, including the ability to effectively communicate technical information to varying audiences Motivated, innovative, team-oriented, with strong problem-solving and project management skills. Excellent critical thinking and analytical abilities, particularly with regards to business process management. Ability to be a self-starter , prioritize, multi-task, and maintain flexibility in a fast-paced, changing environment. Having a service-oriented mindset when working with individuals across the organization We Achieve More Together We value and support the unique voices, backgrounds, lifestyles, and contributions of a diverse global employee base that contributes to our culture every day. Diversity, Equity, Inclusion, and Belonging (DEI&B) is imperative to our success. We are building an environment that e mbeds DEI&B into everything we do and enables us to unlock critical drivers of equality, innovation, and success. We want everyone to be included, valued, respected, and supported to unleash their full potential.
Your growth matters to us - explore our career development opportunities. BE EMPOWERED TO SUCCEED Connect with others in our people-first culture and enhance our collective ingenuity. SUPPORT YOUR WELLBEING Learn how we'll support you as you pursue a balanced, fulfilling life. YOUR CANDIDATE JOURNEY Discover what to expect during your journey as a candidate with us. We're looking for a mission-driven Data Analyst to transform complex datasets, including publicly available information ( PAI ) and multi-source intelligence, into actionable insights. In today's data-rich environment, success depends not just on access to information but on the ability to extract meaning from it through structured analysis, visualizations, and automation. If you bring strong analytical skills, a curiosity-driven mindset, and experience working within the U.S. Intelligence Community ( IC ) or Department of Defense ( DoD ) , we have an opportunity for you to make a measurable impact. As a Data Analyst on our team, you will support intelligence production by c ond ucting exploratory and expla nato ry analysis on large, varied datasets. You'll clean, organize, and structure data for analysis, develop dashboards and visualizations, and support the fusion of PAI with classified sources to identify trends, highlight risk factors, and generate decision-ready intelligence. Your work will directly inform mission planning, indications and warnings, and situational awareness efforts. You'll also help identify opportunities for automation and advanced analytics using tools such as Python, R, or Spark. This position is ideal for someone who thrives at the intersection of data science and national security, combining strong technical acumen with a deep understanding of the mission environment. Join us. The world can't wait. You Have: 3+ years of experience in data analysis, visualization, or quantitative research using tools and methods to support tactical and senior-level decision-making Experience cleaning, validating, and preparing large datasets for analysis and visualization and using geospatial tools such as ESRI tools and platforms, to support analysis or visualization Experience with PAI Experience in Python or Java, and using tools such as Spark or Databricks, to support large-scale data processing, analysis, and visualization Experience with machine learning, automation, and artifi cia l intelligence techniques applied to data analysis Experience working with the national intelligence community and DoD Joint structure Knowledge of geo-enabled datasets Ability to translate technical findings into clear, actionable insights, and manage multiple projects on tight deadlines TS / SCI clearance Bachelor's degree in a Mathematics, Statistics, Operations Research, Engineering, or Science field Nice If You Have: Experience integrating structured and unstructured data via APIs or custom tools Experience with intelligence data fusion, multi-source integration, and IC data standards Experience designing or customizing tools to optimize data mining, cleaning, and analysis workflows Experience supporting intelligence analysis related to African political, security, or socio-economic issues Knowledge of NLP and machine learning methods applied to intelligence use cases Possession of excellent communication skills Possession of excellent organizational and time management skills Possession of excellent client-facing and stakeholder e nga gement skills Master's degree in Data Science, Statistics, Mathematics, Engineering, or a related field Clearance: Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information ; TS/SCI clearance is required. Compensation At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page. Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $77,500.00 to $176,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date. Data Analyst, Senior The Opportunity: We're looking for a mission-driven Data Analyst to transform complex datasets, including publicly available information ( PAI ) and multi-source intelligence, into actionable insights. In today's data-rich environment, success depends not just on access to information but on the ability to extract meaning from it through structured analysis, visualizations, and automation. If you bring strong analytical skills, a curiosity-driven mindset, and experience working within the U.S. Intelligence Community ( IC ) or Department of Defense ( DoD ) , we have an opportunity for you to make a measurable impact. As a Data Analyst on our team, you will support intelligence production by c ond ucting exploratory and expla nato ry analysis on large, varied datasets. You'll clean, organize, and structure data for analysis, develop dashboards and visualizations, and support the fusion of PAI with classified sources to identify trends, highlight risk factors, and generate decision-ready intelligence. Your work will directly inform mission planning, indications and warnings, and situational awareness efforts. You'll also help identify opportunities for automation and advanced analytics using tools such as Python, R, or Spark. This position is ideal for someone who thrives at the intersection of data science and national security, combining strong technical acumen with a deep understanding of the mission environment. Join us. The world can't wait. You Have: 3+ years of experience in data analysis, visualization, or quantitative research using tools and methods to support tactical and senior-level decision-making Experience cleaning, validating, and preparing large datasets for analysis and visualization and using geospatial tools such as ESRI tools and platforms, to support analysis or visualization Experience with PAI Experience in Python or Java, and using tools such as Spark or Databricks, to support large-scale data processing, analysis, and visualization Experience with machine learning, automation, and artifi cia l intelligence techniques applied to data analysis Experience working with the national intelligence community and DoD Joint structure Knowledge of geo-enabled datasets Ability to translate technical findings into clear, actionable insights, and manage multiple projects on tight deadlines TS / SCI clearance Bachelor's degree in a Mathematics, Statistics, Operations Research, Engineering, or Science field Nice If You Have: Experience integrating structured and unstructured data via APIs or custom tools Experience with intelligence data fusion, multi-source integration, and IC data standards Experience designing or customizing tools to optimize data mining, cleaning, and analysis workflows Experience supporting intelligence analysis related to African political, security, or socio-economic issues Knowledge of NLP and machine learning methods applied to intelligence use cases Possession of excellent communication skills Possession of excellent organizational and time management skills Possession of excellent client-facing and stakeholder e nga gement skills Master's degree in Data Science, Statistics, Mathematics, Engineering, or a related field Clearance: Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information ; TS/SCI clearance is required. Compensation At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits . click apply for full job details
Aug 13, 2025
Full time
Your growth matters to us - explore our career development opportunities. BE EMPOWERED TO SUCCEED Connect with others in our people-first culture and enhance our collective ingenuity. SUPPORT YOUR WELLBEING Learn how we'll support you as you pursue a balanced, fulfilling life. YOUR CANDIDATE JOURNEY Discover what to expect during your journey as a candidate with us. We're looking for a mission-driven Data Analyst to transform complex datasets, including publicly available information ( PAI ) and multi-source intelligence, into actionable insights. In today's data-rich environment, success depends not just on access to information but on the ability to extract meaning from it through structured analysis, visualizations, and automation. If you bring strong analytical skills, a curiosity-driven mindset, and experience working within the U.S. Intelligence Community ( IC ) or Department of Defense ( DoD ) , we have an opportunity for you to make a measurable impact. As a Data Analyst on our team, you will support intelligence production by c ond ucting exploratory and expla nato ry analysis on large, varied datasets. You'll clean, organize, and structure data for analysis, develop dashboards and visualizations, and support the fusion of PAI with classified sources to identify trends, highlight risk factors, and generate decision-ready intelligence. Your work will directly inform mission planning, indications and warnings, and situational awareness efforts. You'll also help identify opportunities for automation and advanced analytics using tools such as Python, R, or Spark. This position is ideal for someone who thrives at the intersection of data science and national security, combining strong technical acumen with a deep understanding of the mission environment. Join us. The world can't wait. You Have: 3+ years of experience in data analysis, visualization, or quantitative research using tools and methods to support tactical and senior-level decision-making Experience cleaning, validating, and preparing large datasets for analysis and visualization and using geospatial tools such as ESRI tools and platforms, to support analysis or visualization Experience with PAI Experience in Python or Java, and using tools such as Spark or Databricks, to support large-scale data processing, analysis, and visualization Experience with machine learning, automation, and artifi cia l intelligence techniques applied to data analysis Experience working with the national intelligence community and DoD Joint structure Knowledge of geo-enabled datasets Ability to translate technical findings into clear, actionable insights, and manage multiple projects on tight deadlines TS / SCI clearance Bachelor's degree in a Mathematics, Statistics, Operations Research, Engineering, or Science field Nice If You Have: Experience integrating structured and unstructured data via APIs or custom tools Experience with intelligence data fusion, multi-source integration, and IC data standards Experience designing or customizing tools to optimize data mining, cleaning, and analysis workflows Experience supporting intelligence analysis related to African political, security, or socio-economic issues Knowledge of NLP and machine learning methods applied to intelligence use cases Possession of excellent communication skills Possession of excellent organizational and time management skills Possession of excellent client-facing and stakeholder e nga gement skills Master's degree in Data Science, Statistics, Mathematics, Engineering, or a related field Clearance: Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information ; TS/SCI clearance is required. Compensation At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page. Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $77,500.00 to $176,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date. Data Analyst, Senior The Opportunity: We're looking for a mission-driven Data Analyst to transform complex datasets, including publicly available information ( PAI ) and multi-source intelligence, into actionable insights. In today's data-rich environment, success depends not just on access to information but on the ability to extract meaning from it through structured analysis, visualizations, and automation. If you bring strong analytical skills, a curiosity-driven mindset, and experience working within the U.S. Intelligence Community ( IC ) or Department of Defense ( DoD ) , we have an opportunity for you to make a measurable impact. As a Data Analyst on our team, you will support intelligence production by c ond ucting exploratory and expla nato ry analysis on large, varied datasets. You'll clean, organize, and structure data for analysis, develop dashboards and visualizations, and support the fusion of PAI with classified sources to identify trends, highlight risk factors, and generate decision-ready intelligence. Your work will directly inform mission planning, indications and warnings, and situational awareness efforts. You'll also help identify opportunities for automation and advanced analytics using tools such as Python, R, or Spark. This position is ideal for someone who thrives at the intersection of data science and national security, combining strong technical acumen with a deep understanding of the mission environment. Join us. The world can't wait. You Have: 3+ years of experience in data analysis, visualization, or quantitative research using tools and methods to support tactical and senior-level decision-making Experience cleaning, validating, and preparing large datasets for analysis and visualization and using geospatial tools such as ESRI tools and platforms, to support analysis or visualization Experience with PAI Experience in Python or Java, and using tools such as Spark or Databricks, to support large-scale data processing, analysis, and visualization Experience with machine learning, automation, and artifi cia l intelligence techniques applied to data analysis Experience working with the national intelligence community and DoD Joint structure Knowledge of geo-enabled datasets Ability to translate technical findings into clear, actionable insights, and manage multiple projects on tight deadlines TS / SCI clearance Bachelor's degree in a Mathematics, Statistics, Operations Research, Engineering, or Science field Nice If You Have: Experience integrating structured and unstructured data via APIs or custom tools Experience with intelligence data fusion, multi-source integration, and IC data standards Experience designing or customizing tools to optimize data mining, cleaning, and analysis workflows Experience supporting intelligence analysis related to African political, security, or socio-economic issues Knowledge of NLP and machine learning methods applied to intelligence use cases Possession of excellent communication skills Possession of excellent organizational and time management skills Possession of excellent client-facing and stakeholder e nga gement skills Master's degree in Data Science, Statistics, Mathematics, Engineering, or a related field Clearance: Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information ; TS/SCI clearance is required. Compensation At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits . click apply for full job details
DRW is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk. Headquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and Energy across all major global markets. We have also leveraged our expertise and technology to expand into three non-traditional strategies: real estate, venture capital and cryptoassets. We operate with respect, curiosity and open minds. The people who thrive here share our belief that it's not just what we do that matters-it's how we do it. DRW is a place of high expectations, integrity, innovation and a willingness to challenge consensus. We are looking to hire a Senior Software Engineer into the Pricing and Derived Data team. We are responsible for building foundational APIs and data services to price all products and related products that the firm may trade, using market and derived data. We work particularly closely with the UP Risk, and UP Middle Office Analytics engineering teams to deliver real-time Profit-and-Loss and Risk monitoring systems, allowing our users to, for example, ensure responsible allocation of capital across the firm. Our systems are used across the organisation by Trading Desk leads, Global Risk Management, and Senior Leadership. We collect, transform, aggregate and disseminate pricing and related derived data, such as: Commodity Price and Yield Curves - Mark-to-market, and Mark-to-model settlement prices Option sensitivities ('greeks') and fixed-income sensitivities like DV01s and BPVs. Proprietary pricing models in collaboration with analysts and Risk Management. While previous experience in the trading and finance industry is beneficial, we're looking for talented software engineers with or without industry-specific expertise. The Pricing and Derived Data team has embraced the BEAM in building the core of our real-time pricing, analytic and reporting systems. We make extensive use of the OTP and wider Elixir ecosystem, with applications leveraging Ecto, Broadway, LiveView and Nx. As we significantly expand our technical capabilities, enabling us to have an even greater impact across the firm, the UP Pricing and Derived data team is looking for an outstanding Senior Software Engineer with diverse technical and interpersonal skills to join us in the next step of our development. We value colleagues who can simplify, automate and ultimately eliminate incidental complexity, freeing time and resources to instead work with our users and stakeholders, to constructively challenge assumptions, and bring decisive focus to high-impact work. Responsibilities: Acting as the primary developer independently leading end-to-end delivery of complex features. Designing, developing and maintaining greenfield and existing API and application services. The overwhelming majority of our systems are written in Elixir, but where necessary, we use small amounts of Python and Java where vendor SDKs require it. Designing, developing and maintaining realtime data streaming, and batch processing workloads. Providing on-call support as part of our teamwide rotation. Our on-call rotation is split across US and UK time zones, ensuring coverage whilst keeping outside-hours disruption minimal. Contribution to the development of the team, by advancing design and programming best practices, and providing mentorship and collaboration with other members of the team. Required Qualifications : Interest in working with Elixir and the BEAM. Experience in working on distributed systems as part of a wider team. Fluency in functional, object-oriented and procedural programming languages. Skilled in principles of encapsulation, separation of concerns, intentional data model design, and identifying the appropriate level of automated testing. Competency in using Git, CI/CD platforms, Docker and Kubernetes. Possesses the ability and desire to learn, adapt and grow. Demonstrates personal humility, respect for others, and trust in their teammates. Capable of independently driving projects to completion but prefers collaborating with teammates. Excellent problem-solving and debugging skills, but even better listening and communication skills. Strong attention to detail, with a track record of leading and driving projects to completion. Desirable Qualifications: More than one of: Ruby, JavaScript, Python. One of: Java, C#, C/C++. PostgreSQL, the database and the query language. Kafka/RabbitMQ or similar event-based platforms. Data structures and design/analysis of algorithms. Analysis of concurrency and parallelism for speed/space performance tradeoffs. Bonus Experience: Exchange traded financial instruments. Statistics, discrete mathematics, linear algebra. Problem-solving and proof construction. For more information about DRW's processing activities and our use of job applicants' data, please view our Privacy Notice at . California residents, please review the California Privacy Notice for information about certain legal rights at .
Aug 13, 2025
Full time
DRW is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk. Headquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and Energy across all major global markets. We have also leveraged our expertise and technology to expand into three non-traditional strategies: real estate, venture capital and cryptoassets. We operate with respect, curiosity and open minds. The people who thrive here share our belief that it's not just what we do that matters-it's how we do it. DRW is a place of high expectations, integrity, innovation and a willingness to challenge consensus. We are looking to hire a Senior Software Engineer into the Pricing and Derived Data team. We are responsible for building foundational APIs and data services to price all products and related products that the firm may trade, using market and derived data. We work particularly closely with the UP Risk, and UP Middle Office Analytics engineering teams to deliver real-time Profit-and-Loss and Risk monitoring systems, allowing our users to, for example, ensure responsible allocation of capital across the firm. Our systems are used across the organisation by Trading Desk leads, Global Risk Management, and Senior Leadership. We collect, transform, aggregate and disseminate pricing and related derived data, such as: Commodity Price and Yield Curves - Mark-to-market, and Mark-to-model settlement prices Option sensitivities ('greeks') and fixed-income sensitivities like DV01s and BPVs. Proprietary pricing models in collaboration with analysts and Risk Management. While previous experience in the trading and finance industry is beneficial, we're looking for talented software engineers with or without industry-specific expertise. The Pricing and Derived Data team has embraced the BEAM in building the core of our real-time pricing, analytic and reporting systems. We make extensive use of the OTP and wider Elixir ecosystem, with applications leveraging Ecto, Broadway, LiveView and Nx. As we significantly expand our technical capabilities, enabling us to have an even greater impact across the firm, the UP Pricing and Derived data team is looking for an outstanding Senior Software Engineer with diverse technical and interpersonal skills to join us in the next step of our development. We value colleagues who can simplify, automate and ultimately eliminate incidental complexity, freeing time and resources to instead work with our users and stakeholders, to constructively challenge assumptions, and bring decisive focus to high-impact work. Responsibilities: Acting as the primary developer independently leading end-to-end delivery of complex features. Designing, developing and maintaining greenfield and existing API and application services. The overwhelming majority of our systems are written in Elixir, but where necessary, we use small amounts of Python and Java where vendor SDKs require it. Designing, developing and maintaining realtime data streaming, and batch processing workloads. Providing on-call support as part of our teamwide rotation. Our on-call rotation is split across US and UK time zones, ensuring coverage whilst keeping outside-hours disruption minimal. Contribution to the development of the team, by advancing design and programming best practices, and providing mentorship and collaboration with other members of the team. Required Qualifications : Interest in working with Elixir and the BEAM. Experience in working on distributed systems as part of a wider team. Fluency in functional, object-oriented and procedural programming languages. Skilled in principles of encapsulation, separation of concerns, intentional data model design, and identifying the appropriate level of automated testing. Competency in using Git, CI/CD platforms, Docker and Kubernetes. Possesses the ability and desire to learn, adapt and grow. Demonstrates personal humility, respect for others, and trust in their teammates. Capable of independently driving projects to completion but prefers collaborating with teammates. Excellent problem-solving and debugging skills, but even better listening and communication skills. Strong attention to detail, with a track record of leading and driving projects to completion. Desirable Qualifications: More than one of: Ruby, JavaScript, Python. One of: Java, C#, C/C++. PostgreSQL, the database and the query language. Kafka/RabbitMQ or similar event-based platforms. Data structures and design/analysis of algorithms. Analysis of concurrency and parallelism for speed/space performance tradeoffs. Bonus Experience: Exchange traded financial instruments. Statistics, discrete mathematics, linear algebra. Problem-solving and proof construction. For more information about DRW's processing activities and our use of job applicants' data, please view our Privacy Notice at . California residents, please review the California Privacy Notice for information about certain legal rights at .
Lead Data Engineer Leeds - Hybrid working £85,000-£90,000 Robert Walters are delighted to be partnering with an 8-figure turnover business based in Leeds. They are currently undergoing a transformation and are looking to hire a Lead Data Engineer to spearhead a greenfield project. The ideal candidate will have experience with Microsoft Fabric, with additional experience in Azure or AWS being highly advantageous. Responsibilities Lead the end-to-end design and development of a new, cloud-based data platform focusing on scalability, performance, and security to support enterprise data initiatives. Serve as the subject matter expert for Microsoft Fabric, guiding its implementation and integration within the company's cloud environment, which is currently AWS with potential migration to Azure. Establish and enforce best practices for data ingestion, transformation, storage, and orchestration, laying a solid foundation for analytics, reporting, and AI/ML projects. Collaborate with data analysts, data scientists, and business leaders to gather requirements and develop scalable data solutions. Design and build scalable data pipelines and ETL/ELT processes using modern cloud-native tools within AWS and/or Azure. Drive data modeling, governance, and quality standards to ensure compliance with security and regulatory requirements. Provide technical leadership and mentorship to the data engineering team, establishing coding standards and review processes. Coordinate with Cloud Architects and DevOps teams to create secure, reliable, and cost-effective infrastructure for the data platform. Stay updated on emerging technologies within the Microsoft Fabric ecosystem and broader cloud data landscape to foster continuous improvement. Lead migration and integration strategies, ensuring minimal disruption and data integrity during potential transition from AWS to Azure. Robert Walters Operations Limited is an employment business and agency and welcomes applications from all candidates.
Aug 13, 2025
Full time
Lead Data Engineer Leeds - Hybrid working £85,000-£90,000 Robert Walters are delighted to be partnering with an 8-figure turnover business based in Leeds. They are currently undergoing a transformation and are looking to hire a Lead Data Engineer to spearhead a greenfield project. The ideal candidate will have experience with Microsoft Fabric, with additional experience in Azure or AWS being highly advantageous. Responsibilities Lead the end-to-end design and development of a new, cloud-based data platform focusing on scalability, performance, and security to support enterprise data initiatives. Serve as the subject matter expert for Microsoft Fabric, guiding its implementation and integration within the company's cloud environment, which is currently AWS with potential migration to Azure. Establish and enforce best practices for data ingestion, transformation, storage, and orchestration, laying a solid foundation for analytics, reporting, and AI/ML projects. Collaborate with data analysts, data scientists, and business leaders to gather requirements and develop scalable data solutions. Design and build scalable data pipelines and ETL/ELT processes using modern cloud-native tools within AWS and/or Azure. Drive data modeling, governance, and quality standards to ensure compliance with security and regulatory requirements. Provide technical leadership and mentorship to the data engineering team, establishing coding standards and review processes. Coordinate with Cloud Architects and DevOps teams to create secure, reliable, and cost-effective infrastructure for the data platform. Stay updated on emerging technologies within the Microsoft Fabric ecosystem and broader cloud data landscape to foster continuous improvement. Lead migration and integration strategies, ensuring minimal disruption and data integrity during potential transition from AWS to Azure. Robert Walters Operations Limited is an employment business and agency and welcomes applications from all candidates.
Our Mission Reduce inequity by helping immigrants move money home, and become the leading cross-border fintech for emerging markets. The Team -> Founded by Harvard grads / 3rd-time founders also founded Segovia (successful exit) and GiveDirectly (>300M revenue, fastest-growing NGO). -> Top performers from top and varied organizations (e.g., Bain, Bolt, Google, McKinsey, SafeBoda, Uber, Zipline) we like moving fast, and we hire people that do as well. -> Driven by mission, guided by values (see below) - in deed, not just word. -> Team as global as the mission, >30 languages from 25 countries (i.e., if you're interested in learning to make Chicken Moambe, we're the place). About Us Taptap Send is backed by top VCs (Spark, Canaan, Reid Hoffman, Breyer Capital, etc.), rapidly growing and a great place for those looking for both impact and a fast-paced tech startup environment. Read more about the journey in Reid Hoffman's words or TechCrunch article Launched in 2019, Taptap is tapping into a transformative shift in global finance: from banks to phones. While this has affected wealthier countries as well, it has been nothing short of a revolution for the emerging markets where the overwhelming majority of population had been unable to access digital finance previously. Taptap Send allows immigrants to send money home instantly and with no fee , saving money in the process. With a formal market size of >700B alone, we've got a lot more saving to do for our users. Our mission is to reduce inequity by helping immigrants move money home, and become the leading cross-border fintech for emerging markets. And that's just the beginning We charge fees for transfers on fixed exchange rate corridors (e.g., XOF, XAF). Our Investors Spark Capital, Canaan, Reid Hoffman, Breyer Capital (Jim Breyer), Unbound (Shravin Mittal), Wamda (Fadi Ghandour), Firstminute Capital, Slow Ventures (Sam Lessin), Helios Partners (Souleymane Ba), Crossbeam Ventures (Ali Hamed), Nikesh Arora, Samih Toukan, and many other context-specific angels The Role We are looking for a Senior Backend Engineer to join our growing engineering team, and build out our backend third party integration systems as we scale. For us, this isn't just about technical performance, but also supporting the internal human processes that will always power much of our product. You will work closely with Product, Operations, Customer Support, Growth and other functions to design and build out a reliable, performant, and secure platform for handling remittances across countries. As an early member of the team, we hope you will also have a lot of impact on our team culture, processes and norms. Taptap Send is a cross-platform mobile app developed with React Native and TypeScript, which talks to a backend service written in Kotlin and backed by a PostgreSQL database, all of which runs on AWS and is managed via Terraform and Ansible. This is a backend-focused role, but you will have plenty of opportunities to work across the stack to bring Taptap Send's industry-leading product to new countries We're an encouraging environment that values both teamwork and autonomy, and have many exciting upcoming challenges, including: scaling up to handle increased volume and complexity, helping our analysts derive business and product insights to drive growth and retention, building internal tools for our customer support and acquisition efforts, and much more! Your Responsibilities: Build out unified interface encapsulating dozens of third party payment integrations Work on one of the pillar revenue centers of the organization Take ownership of backend system architecture and implementation Build performant and resilient data flows; keeping security in mind during every step Work closely with product team to regularly ship working features Work in an iterative fashion Evaluate and deliver timeline estimates Requirements: 7+ years of professional experience building backend systems Proficiency with Kotlin or Java / JVM Proficiency with PostgreSQL Experience with AWS: S3, SQS, SNS, Lambda, etc. Experience implementing and managing elaborate integrations with third-party APIs Experience working on systems that have real-world performance and reliability constraints Experience developing software in a collaborative, multi-functional, and fast-paced environment Strong communication and ability to manage conflicting priorities, setting expectations with stakeholders and be a driving force Ideally: Experience working with Infrastructure as Code technologies, like Terraform and Ansible Experience with SRE or similar infrastructure work Experience with Data Engineering concepts and workflows High personal code/development standards (code review, unit testing, documentation, etc.) Taptap Values Impact first Team next Accept reality Propose solutions Win with grit Be proactively candid, with yourself and others Love the particular Own it Create positive energy Maybe, even have fun Taptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply. If you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements. Note: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply.
Aug 13, 2025
Full time
Our Mission Reduce inequity by helping immigrants move money home, and become the leading cross-border fintech for emerging markets. The Team -> Founded by Harvard grads / 3rd-time founders also founded Segovia (successful exit) and GiveDirectly (>300M revenue, fastest-growing NGO). -> Top performers from top and varied organizations (e.g., Bain, Bolt, Google, McKinsey, SafeBoda, Uber, Zipline) we like moving fast, and we hire people that do as well. -> Driven by mission, guided by values (see below) - in deed, not just word. -> Team as global as the mission, >30 languages from 25 countries (i.e., if you're interested in learning to make Chicken Moambe, we're the place). About Us Taptap Send is backed by top VCs (Spark, Canaan, Reid Hoffman, Breyer Capital, etc.), rapidly growing and a great place for those looking for both impact and a fast-paced tech startup environment. Read more about the journey in Reid Hoffman's words or TechCrunch article Launched in 2019, Taptap is tapping into a transformative shift in global finance: from banks to phones. While this has affected wealthier countries as well, it has been nothing short of a revolution for the emerging markets where the overwhelming majority of population had been unable to access digital finance previously. Taptap Send allows immigrants to send money home instantly and with no fee , saving money in the process. With a formal market size of >700B alone, we've got a lot more saving to do for our users. Our mission is to reduce inequity by helping immigrants move money home, and become the leading cross-border fintech for emerging markets. And that's just the beginning We charge fees for transfers on fixed exchange rate corridors (e.g., XOF, XAF). Our Investors Spark Capital, Canaan, Reid Hoffman, Breyer Capital (Jim Breyer), Unbound (Shravin Mittal), Wamda (Fadi Ghandour), Firstminute Capital, Slow Ventures (Sam Lessin), Helios Partners (Souleymane Ba), Crossbeam Ventures (Ali Hamed), Nikesh Arora, Samih Toukan, and many other context-specific angels The Role We are looking for a Senior Backend Engineer to join our growing engineering team, and build out our backend third party integration systems as we scale. For us, this isn't just about technical performance, but also supporting the internal human processes that will always power much of our product. You will work closely with Product, Operations, Customer Support, Growth and other functions to design and build out a reliable, performant, and secure platform for handling remittances across countries. As an early member of the team, we hope you will also have a lot of impact on our team culture, processes and norms. Taptap Send is a cross-platform mobile app developed with React Native and TypeScript, which talks to a backend service written in Kotlin and backed by a PostgreSQL database, all of which runs on AWS and is managed via Terraform and Ansible. This is a backend-focused role, but you will have plenty of opportunities to work across the stack to bring Taptap Send's industry-leading product to new countries We're an encouraging environment that values both teamwork and autonomy, and have many exciting upcoming challenges, including: scaling up to handle increased volume and complexity, helping our analysts derive business and product insights to drive growth and retention, building internal tools for our customer support and acquisition efforts, and much more! Your Responsibilities: Build out unified interface encapsulating dozens of third party payment integrations Work on one of the pillar revenue centers of the organization Take ownership of backend system architecture and implementation Build performant and resilient data flows; keeping security in mind during every step Work closely with product team to regularly ship working features Work in an iterative fashion Evaluate and deliver timeline estimates Requirements: 7+ years of professional experience building backend systems Proficiency with Kotlin or Java / JVM Proficiency with PostgreSQL Experience with AWS: S3, SQS, SNS, Lambda, etc. Experience implementing and managing elaborate integrations with third-party APIs Experience working on systems that have real-world performance and reliability constraints Experience developing software in a collaborative, multi-functional, and fast-paced environment Strong communication and ability to manage conflicting priorities, setting expectations with stakeholders and be a driving force Ideally: Experience working with Infrastructure as Code technologies, like Terraform and Ansible Experience with SRE or similar infrastructure work Experience with Data Engineering concepts and workflows High personal code/development standards (code review, unit testing, documentation, etc.) Taptap Values Impact first Team next Accept reality Propose solutions Win with grit Be proactively candid, with yourself and others Love the particular Own it Create positive energy Maybe, even have fun Taptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply. If you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements. Note: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply.
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do Ready to shape the future of learning through (Gen)AI? Join us at BCG to pioneer AI-driven learning experiences that scale, personalize, and transform how our people grow. In today's rapidly evolving AI landscape, the ability to design learning experiences that leverage the potential of (Gen)AI is more essential than ever. As a Global Learning Experience Design Manager, you will play a pivotal role in advancing how BCG designs and delivers impactful, AI-enabled learning-applying cutting-edge tools and techniques to elevate personalization, scalability, and effectiveness. You'll apply AI tools and techniques to develop innovative learning solutions, automate design workflows, and prototype intelligent agents that personalize, scale, and streamline our learning offerings. Acting as a critical bridge between the L&D function and AI/product teams, you'll translate learner needs and business goals into practical, AI-driven applications that elevate learning effectiveness and operational efficiency. In this role, you'll lead the design and delivery of BCG's cohort-based learning journeys and firm-wide campaigns-crafting holistic, integrated experiences that include live, virtual live, on-demand content, and performance support tools. Your responsibilities will span content curation and creation, assessment design, prompt writing, and AI workflow prototyping. You'll collaborate closely with engineers, product designers, data analysts, and fellow learning designers to uncover insights, test hypotheses, and co-develop AI-enhanced solutions that drive measurable learning and business outcomes. You'll also work with external vendors and end users to ensure the seamless implementation and adoption of these solutions across the firm. YOU'RE GOOD AT AI application and innovation Designing and building custom GPT agents using platforms like OpenAI's GPTs or API, including prompt engineering, file and API integration, and instruction fine-tuning for specific learning contexts Understanding AI and LLM fundamentals (e.g., model behavior, token limits, embeddings, prompt memory, retrieval augmentation) to guide responsible and effective use Creating reusable prompt templates, agent personas, and workflows for learning use cases, optimizing for clarity, inclusivity, and performance Partnering with engineers and product teams to translate learner needs, business goals, and L&D use cases into actionable inputs and rapidly iterate on scalable, personalized AI-powered learning solutions-from concept to minimal viable product Adopting AI tools early and staying curious about emerging trends, exploring their potential to enhance learning design and strengthen internal AI practices Learning design Championing the learner throughout, always asking what supports their growth, performance and motivation Conducting user research and audience analysis to develop learner centric solutions Partnering with training teams, SMEs, other internal stakeholders to assess training needs and design learning activities by selecting the most appropriate process, structure, technology, and delivery formats depending on learning goals Translating business goals into precise, modular and actionable learning objectives Designing learning and supporting development of engaging and immersive, multi modal learning, including but not limited to live classroom, virtual live, on-demand/microlearning, interactive multimedia, learning in the workflow, etc. Reviewing and curating content based on user and learning needs Partnering with vendors to drive them to an outcome and ensure the solutions meet the needs of the learners Prototyping ideas and conducting proof-of-concepts to gather timely feedback from stakeholders and end-users, refining learning solutions that deliver targeted outcomes Analyzing content performance and learning impact through dashboards, feedback, and usage metrics to drive continuous improvement of the learning experience Stakeholder management Working successfully within a complex matrixed structured organization to manage relationships and align learning solutions with project teams; experience doing so virtually is strongly preferred Convincing and driving alignment between stakeholders with your confident and competent demeanor Explaining learning experience design best practices and rationale to stakeholders Project management Working with stakeholders to define goals and scope, and designing effective training solutions aligned with BCG's objectives Thriving in ambiguity and approaching open-end problems with curiosity, creativity and system-thinking to drive progress Managing and communicating timelines and deliverables with various stakeholders in a dynamic, fast-evolving environment; experience with agile and lean principles is preferred Performing independently as an independent contributor or within a team in a fast-paced, intellectually intense, service-oriented environment Engaging and partnering with vendors and EdTech companies if needed What You'll Bring Bachelor's or Master's degree in a relevant field such as artificial intelligence, machine learning, human-computer interaction (HCI), computational linguistics, computer science, cognitive science, education, instructional design, learning science, or digital technology Minimum 3-5 years' experience in learning experience design, with a focus on applying AI to develop innovative solutions (e.g., AI tutors, chatbots, virtual coaches, and AI-enabled learning solutions) to enhance personalization, automation, and content creation Proficient in using (gen)AI tools and platforms (e.g., ChatGPT) to design AI-enabled learning solutions that provide timely, contextual support at key moments of need-seamlessly integrated into daily workflows Experience working with technical teams, including engineers and product managers Experience with at least one leading Learning Experience Platform (LXP) Knowledge of Agile and user centric design principles Strong project management skills with the ability to think systemically while managing executional details effectively Experience working with remote international teams Excellent English language oral and written communication skills required Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Aug 13, 2025
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do Ready to shape the future of learning through (Gen)AI? Join us at BCG to pioneer AI-driven learning experiences that scale, personalize, and transform how our people grow. In today's rapidly evolving AI landscape, the ability to design learning experiences that leverage the potential of (Gen)AI is more essential than ever. As a Global Learning Experience Design Manager, you will play a pivotal role in advancing how BCG designs and delivers impactful, AI-enabled learning-applying cutting-edge tools and techniques to elevate personalization, scalability, and effectiveness. You'll apply AI tools and techniques to develop innovative learning solutions, automate design workflows, and prototype intelligent agents that personalize, scale, and streamline our learning offerings. Acting as a critical bridge between the L&D function and AI/product teams, you'll translate learner needs and business goals into practical, AI-driven applications that elevate learning effectiveness and operational efficiency. In this role, you'll lead the design and delivery of BCG's cohort-based learning journeys and firm-wide campaigns-crafting holistic, integrated experiences that include live, virtual live, on-demand content, and performance support tools. Your responsibilities will span content curation and creation, assessment design, prompt writing, and AI workflow prototyping. You'll collaborate closely with engineers, product designers, data analysts, and fellow learning designers to uncover insights, test hypotheses, and co-develop AI-enhanced solutions that drive measurable learning and business outcomes. You'll also work with external vendors and end users to ensure the seamless implementation and adoption of these solutions across the firm. YOU'RE GOOD AT AI application and innovation Designing and building custom GPT agents using platforms like OpenAI's GPTs or API, including prompt engineering, file and API integration, and instruction fine-tuning for specific learning contexts Understanding AI and LLM fundamentals (e.g., model behavior, token limits, embeddings, prompt memory, retrieval augmentation) to guide responsible and effective use Creating reusable prompt templates, agent personas, and workflows for learning use cases, optimizing for clarity, inclusivity, and performance Partnering with engineers and product teams to translate learner needs, business goals, and L&D use cases into actionable inputs and rapidly iterate on scalable, personalized AI-powered learning solutions-from concept to minimal viable product Adopting AI tools early and staying curious about emerging trends, exploring their potential to enhance learning design and strengthen internal AI practices Learning design Championing the learner throughout, always asking what supports their growth, performance and motivation Conducting user research and audience analysis to develop learner centric solutions Partnering with training teams, SMEs, other internal stakeholders to assess training needs and design learning activities by selecting the most appropriate process, structure, technology, and delivery formats depending on learning goals Translating business goals into precise, modular and actionable learning objectives Designing learning and supporting development of engaging and immersive, multi modal learning, including but not limited to live classroom, virtual live, on-demand/microlearning, interactive multimedia, learning in the workflow, etc. Reviewing and curating content based on user and learning needs Partnering with vendors to drive them to an outcome and ensure the solutions meet the needs of the learners Prototyping ideas and conducting proof-of-concepts to gather timely feedback from stakeholders and end-users, refining learning solutions that deliver targeted outcomes Analyzing content performance and learning impact through dashboards, feedback, and usage metrics to drive continuous improvement of the learning experience Stakeholder management Working successfully within a complex matrixed structured organization to manage relationships and align learning solutions with project teams; experience doing so virtually is strongly preferred Convincing and driving alignment between stakeholders with your confident and competent demeanor Explaining learning experience design best practices and rationale to stakeholders Project management Working with stakeholders to define goals and scope, and designing effective training solutions aligned with BCG's objectives Thriving in ambiguity and approaching open-end problems with curiosity, creativity and system-thinking to drive progress Managing and communicating timelines and deliverables with various stakeholders in a dynamic, fast-evolving environment; experience with agile and lean principles is preferred Performing independently as an independent contributor or within a team in a fast-paced, intellectually intense, service-oriented environment Engaging and partnering with vendors and EdTech companies if needed What You'll Bring Bachelor's or Master's degree in a relevant field such as artificial intelligence, machine learning, human-computer interaction (HCI), computational linguistics, computer science, cognitive science, education, instructional design, learning science, or digital technology Minimum 3-5 years' experience in learning experience design, with a focus on applying AI to develop innovative solutions (e.g., AI tutors, chatbots, virtual coaches, and AI-enabled learning solutions) to enhance personalization, automation, and content creation Proficient in using (gen)AI tools and platforms (e.g., ChatGPT) to design AI-enabled learning solutions that provide timely, contextual support at key moments of need-seamlessly integrated into daily workflows Experience working with technical teams, including engineers and product managers Experience with at least one leading Learning Experience Platform (LXP) Knowledge of Agile and user centric design principles Strong project management skills with the ability to think systemically while managing executional details effectively Experience working with remote international teams Excellent English language oral and written communication skills required Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Sr Manager, Business Intelligence Engineering, Global Fleet & Products Analytics Have you ever ordered a product on Amazon and wondered how that package got to you so fast? Have you ever wondered where it came from and what series of events helped make that delivery possible? If so, the Global Fleet and Products Analytics (GFPA) team might be for you! We provide the data insights that help manage our fleet of tens of thousands of delivery vans and trucks - one of the largest and most admired parcel carriers in the world. And as part of Amazon's Climate Pledge, we're helping lead the "charge" to build the world's largest fleet of electric delivery vans. We're looking for a customer-obsessed Senior Manager of Business Intelligence Engineering (BIE) to lead our EU team. As a critical leader on the GFPA team, you'll manage a local team of tech pros (mainly BIEs) supporting our internal EU/UK customers, with support from our Global (NA-based) team of Data Engineers, BIEs, and product/program managers. You'll develop and lead new technical solutions and influence business-critical decisions across multiple organizations and geographies. To be successful in this role, you'll need to be an excellent developer of tech talent, a committed relationship manager with customers, a diligent prioritizer, a top-notch communicator (written and verbal), and a creative problem solver extraordinaire. You'll work on large, complex initiatives with a high degree of ambiguity, and you'll also advocate on behalf of customers. Great candidates will use data and analytic engineering to drive changes across multiple organizations. This role is located out of Luxembourg. Team members may be located in Luxembourg or London. Key job responsibilities In this position you will: - Consult with customers and help understand their requirements and priorities - Lead your local team, and partner with the WW GFPA team and other tech teams to engineer analytic products to meet customer needs - Lead a Data/Analytics Monthly Business Review (MBR) - Track performance metrics for your team - Communicate with and support various internal stakeholders and external audiences - Work with AWS products including Redshift, Airflow, QuickSight, Lambda, and GenAI products like AWS Bedrock A day in the life Our team's customers are internal Amazon teams responsible for managing Amazon's Last Mile global fleet, starting from procurement of assets, managing their ongoing safe and efficient operation, and through the asset's end of life. The Senior Manager works to understand customer needs across the countries in which we operate to drive project schedules from design to release, and influences multiple large, high visibility programs to deliver the products our customers need to get their jobs done. About the team Here at Global Fleet and Products (GFP), we are building the safest, most efficient, and most sustainable fleet in the world. GFP Analytics is a growing and dynamic team dedicated to the curation, governance, and analytics/reporting of data about our worldwide fleet of delivery vehicles, especially data related to managing the supply chain and ongoing operation of the fleet. We have two sub-teams, Data/Infra and BI/Analytics, comprised of a diverse set of product/program managers, data engineers, business analysts, and business intelligence engineers. We are also working to keep GFP on the forefront of GenAI and AgenticAI technologies. We love data and helping our customers drive the GFP mission! BASIC QUALIFICATIONS - Knowledge of SQL and Excel - Experience hiring and leading a high-performance team - Experience managing a data or BI team - Experience in the data/BI space PREFERRED QUALIFICATIONS - Knowledge of product experimentation (A/B testing) - Knowledge of a scripting language (Python, R, etc.) Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Aug 12, 2025
Full time
Sr Manager, Business Intelligence Engineering, Global Fleet & Products Analytics Have you ever ordered a product on Amazon and wondered how that package got to you so fast? Have you ever wondered where it came from and what series of events helped make that delivery possible? If so, the Global Fleet and Products Analytics (GFPA) team might be for you! We provide the data insights that help manage our fleet of tens of thousands of delivery vans and trucks - one of the largest and most admired parcel carriers in the world. And as part of Amazon's Climate Pledge, we're helping lead the "charge" to build the world's largest fleet of electric delivery vans. We're looking for a customer-obsessed Senior Manager of Business Intelligence Engineering (BIE) to lead our EU team. As a critical leader on the GFPA team, you'll manage a local team of tech pros (mainly BIEs) supporting our internal EU/UK customers, with support from our Global (NA-based) team of Data Engineers, BIEs, and product/program managers. You'll develop and lead new technical solutions and influence business-critical decisions across multiple organizations and geographies. To be successful in this role, you'll need to be an excellent developer of tech talent, a committed relationship manager with customers, a diligent prioritizer, a top-notch communicator (written and verbal), and a creative problem solver extraordinaire. You'll work on large, complex initiatives with a high degree of ambiguity, and you'll also advocate on behalf of customers. Great candidates will use data and analytic engineering to drive changes across multiple organizations. This role is located out of Luxembourg. Team members may be located in Luxembourg or London. Key job responsibilities In this position you will: - Consult with customers and help understand their requirements and priorities - Lead your local team, and partner with the WW GFPA team and other tech teams to engineer analytic products to meet customer needs - Lead a Data/Analytics Monthly Business Review (MBR) - Track performance metrics for your team - Communicate with and support various internal stakeholders and external audiences - Work with AWS products including Redshift, Airflow, QuickSight, Lambda, and GenAI products like AWS Bedrock A day in the life Our team's customers are internal Amazon teams responsible for managing Amazon's Last Mile global fleet, starting from procurement of assets, managing their ongoing safe and efficient operation, and through the asset's end of life. The Senior Manager works to understand customer needs across the countries in which we operate to drive project schedules from design to release, and influences multiple large, high visibility programs to deliver the products our customers need to get their jobs done. About the team Here at Global Fleet and Products (GFP), we are building the safest, most efficient, and most sustainable fleet in the world. GFP Analytics is a growing and dynamic team dedicated to the curation, governance, and analytics/reporting of data about our worldwide fleet of delivery vehicles, especially data related to managing the supply chain and ongoing operation of the fleet. We have two sub-teams, Data/Infra and BI/Analytics, comprised of a diverse set of product/program managers, data engineers, business analysts, and business intelligence engineers. We are also working to keep GFP on the forefront of GenAI and AgenticAI technologies. We love data and helping our customers drive the GFP mission! BASIC QUALIFICATIONS - Knowledge of SQL and Excel - Experience hiring and leading a high-performance team - Experience managing a data or BI team - Experience in the data/BI space PREFERRED QUALIFICATIONS - Knowledge of product experimentation (A/B testing) - Knowledge of a scripting language (Python, R, etc.) Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Hello, we're Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We're a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We're a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ nearly 4,000 people across our London, Southampton, Cardiff and Manchester offices. We are looking for a talented Impairment Analyst to join our Impairment, Economics & Forecasting team. The team is responsible for calculation and reporting Starling's impairment position, assessment and selection of economics forecasts used across Starling, and stress testing existing asset portfolios & assessing risk of new acquisitions. If you have experience in credit risk, stress testing, or impairment, and are eager to join a team that plays a vital role in credit risk management, we want to hear from you! As an Impairment Analyst, you will be responsible for: Assisting with the bank's stress testing capabilities for the lending portfolio. Experience with wholesale credit portfolios is beneficial, but not essential. Providing valuable insights to any new portfolio acquisitions, assessing whether the portfolio's risk is appropriately priced, and potential losses experienced in a stress. Supporting the team in an analytical capacity, working on deep dives of the existing portfolios to understand any emerging risks. Completing regular reporting to drive insight into portfolio performance Champion compliance with the UK capital and impairment regulatory regime Build strong stakeholder relationships, both with internal and key external contacts Look to identify opportunities to make proactive changes to enhance the current reporting process of stress testing and forecasting. Design and actively seek to improve policies, processes, procedures and workflows. Prior experience working in credit risk is essential, where a strong understanding of stress testing different lending products would be beneficial. Financial modelling skills, such as the ability to develop cash flow models, are beneficial. An understanding of economic forecasts, and how these translate into portfolio stresses, is beneficial. Experience in Python & SQL and strong data manipulation skills. Ability to write and review clean, well-documented code in a collaborative development Excellent influencing, interpersonal and communication (written and verbal) skills Highly numerate, with a relevant degree and excellent analytical skills Highly organised, with the ability to deliver to deadlines and manage conflicting priorities within a dynamic environment 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work and Salary Sacrificed Gym partnerships About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. By submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Aug 08, 2025
Full time
Hello, we're Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We're a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We're a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ nearly 4,000 people across our London, Southampton, Cardiff and Manchester offices. We are looking for a talented Impairment Analyst to join our Impairment, Economics & Forecasting team. The team is responsible for calculation and reporting Starling's impairment position, assessment and selection of economics forecasts used across Starling, and stress testing existing asset portfolios & assessing risk of new acquisitions. If you have experience in credit risk, stress testing, or impairment, and are eager to join a team that plays a vital role in credit risk management, we want to hear from you! As an Impairment Analyst, you will be responsible for: Assisting with the bank's stress testing capabilities for the lending portfolio. Experience with wholesale credit portfolios is beneficial, but not essential. Providing valuable insights to any new portfolio acquisitions, assessing whether the portfolio's risk is appropriately priced, and potential losses experienced in a stress. Supporting the team in an analytical capacity, working on deep dives of the existing portfolios to understand any emerging risks. Completing regular reporting to drive insight into portfolio performance Champion compliance with the UK capital and impairment regulatory regime Build strong stakeholder relationships, both with internal and key external contacts Look to identify opportunities to make proactive changes to enhance the current reporting process of stress testing and forecasting. Design and actively seek to improve policies, processes, procedures and workflows. Prior experience working in credit risk is essential, where a strong understanding of stress testing different lending products would be beneficial. Financial modelling skills, such as the ability to develop cash flow models, are beneficial. An understanding of economic forecasts, and how these translate into portfolio stresses, is beneficial. Experience in Python & SQL and strong data manipulation skills. Ability to write and review clean, well-documented code in a collaborative development Excellent influencing, interpersonal and communication (written and verbal) skills Highly numerate, with a relevant degree and excellent analytical skills Highly organised, with the ability to deliver to deadlines and manage conflicting priorities within a dynamic environment 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work and Salary Sacrificed Gym partnerships About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. By submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Change your job, change your workplace, change your future We are actively building diverse teams and welcome applications from everyone Role: Service Desk Analyst Located: Warrington Birchwood Package: Competitive pay, plus bonus and additional company benefits Shift Pattern: 37.5 hours per week with shifts rota'd between 7am-7pm About Ricoh: Ricoh is a global technology business. As a company born in print, we design and manufacture graphic solutions that transform communications. To keep up with the pace of change in the workplace, we have built an extensive portfolio of innovative, industry-leading digital services spanning everything from Cloud & IT infrastructure solutions to process automation tools. Everything we do is designed to help individuals achieve fulfilment through work. Through technology, we make work smarter and more creative. Enabling people to lead purposeful working lives and organisations to become more productive, sustainable and profitable. Find out more about Ricoh Today What you will be doing Provide first line logging, diagnosis and resolution of incidents and service requests that enter the service desk via phone call, email or self-service portal to ensure a high level of customer service is delivered Provide functional escalation to internal, customer and 3rd party supplier resolver groups so that service level agreements can be met on a monthly basis Provide end to end incident and service request management to ensure customers are kept updated on the progress of their tickets Classification and prioritisation of calls in-line with Incident and Service Request Management processes to allow for trending and reporting to drive management information to improve the service Ricoh offer. Maintain understanding of applicable technologies in use by Ricoh customers to contribute to a higher level of first time fix rates. Proactively update knowledge articles so that the service desk can deliver a standardised and repeatable service to customers Engage in shift left activities with technical teams to allow more incidents to be resolved at first line cutting down disruption to users and enhancing customer satisfaction You will ideally have Experience of working in a client facing IT environment Must be capable of working unsupervised to agreed timescales Excellent communication skills both verbal and written Excellent interpersonal skills Ability to develop good relationships with customers Ability to organise and prioritise work in an effective manner Ability to work under pressure Methodical and disciplined approach to work Ability to work well in a team Excellent troubleshooting skills We are an equal opportunities employer We are open to discussing adjustments to the recruitment process if needed. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief. Striving for inclusion and diversity isn t just the right thing to do. Diverse approaches, perspectives and experiences make us more innovative, lead to better decisions and help us better understand the needs of our customers. To empower you to bring your full identity to work, we have employee-led affinity groups in LGBTQ+, gender and ethnicity that allow members to explore issues and challenges surrounding shared identities, experiences and beliefs. Click here to learn more about life at Ricoh.
Aug 08, 2025
Full time
Change your job, change your workplace, change your future We are actively building diverse teams and welcome applications from everyone Role: Service Desk Analyst Located: Warrington Birchwood Package: Competitive pay, plus bonus and additional company benefits Shift Pattern: 37.5 hours per week with shifts rota'd between 7am-7pm About Ricoh: Ricoh is a global technology business. As a company born in print, we design and manufacture graphic solutions that transform communications. To keep up with the pace of change in the workplace, we have built an extensive portfolio of innovative, industry-leading digital services spanning everything from Cloud & IT infrastructure solutions to process automation tools. Everything we do is designed to help individuals achieve fulfilment through work. Through technology, we make work smarter and more creative. Enabling people to lead purposeful working lives and organisations to become more productive, sustainable and profitable. Find out more about Ricoh Today What you will be doing Provide first line logging, diagnosis and resolution of incidents and service requests that enter the service desk via phone call, email or self-service portal to ensure a high level of customer service is delivered Provide functional escalation to internal, customer and 3rd party supplier resolver groups so that service level agreements can be met on a monthly basis Provide end to end incident and service request management to ensure customers are kept updated on the progress of their tickets Classification and prioritisation of calls in-line with Incident and Service Request Management processes to allow for trending and reporting to drive management information to improve the service Ricoh offer. Maintain understanding of applicable technologies in use by Ricoh customers to contribute to a higher level of first time fix rates. Proactively update knowledge articles so that the service desk can deliver a standardised and repeatable service to customers Engage in shift left activities with technical teams to allow more incidents to be resolved at first line cutting down disruption to users and enhancing customer satisfaction You will ideally have Experience of working in a client facing IT environment Must be capable of working unsupervised to agreed timescales Excellent communication skills both verbal and written Excellent interpersonal skills Ability to develop good relationships with customers Ability to organise and prioritise work in an effective manner Ability to work under pressure Methodical and disciplined approach to work Ability to work well in a team Excellent troubleshooting skills We are an equal opportunities employer We are open to discussing adjustments to the recruitment process if needed. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief. Striving for inclusion and diversity isn t just the right thing to do. Diverse approaches, perspectives and experiences make us more innovative, lead to better decisions and help us better understand the needs of our customers. To empower you to bring your full identity to work, we have employee-led affinity groups in LGBTQ+, gender and ethnicity that allow members to explore issues and challenges surrounding shared identities, experiences and beliefs. Click here to learn more about life at Ricoh.
Principal Cybersecurity Researcher (Reverse Engineering) London, UK With 1,000 intelligence professionals, over $300M in sales, and serving over 1,900 clients worldwide, Recorded Future is the world's most advanced, and largest, intelligence company! Reversing Emulation and Testing (RET) is a core function of Insikt Group's Technical Analysis (TA) Team. We seek a principal technical threat researcher with deep subject-matter expertise across malware analysis, reverse engineering, and malicious tooling. This role requires the ability to lead high-impact research and drive innovation in analytical capabilities within Insikt Group. You will guide and shape technical research into state-sponsored and cybercriminal malware, collaborating across functional intelligence teams to support finished intelligence reporting and platform enrichment. Your responsibilities will include not only conducting advanced malware reverse engineering and infrastructure emulation but also designing and implementing internal tools and workflows that increase our team's efficiency. You will be expected to develop and formalize novel approaches to dynamic analysis, configuration extraction, and threat behavior modeling. This position entails representing Insikt Group's technical threat research in customer briefings, webinars, and industry engagements. You will communicate complex technical findings to diverse audiences ranging from internal stakeholders and threat analysts to customers and external partners, supporting both technical enablement and strategic advisory efforts. Additional responsibilities include authoring and reviewing high-visibility technical assessments, mentoring senior researchers, informing detection engineering across host- and network-based systems, identifying trends in offensive security tooling and tactics, and generating original research leads that inform Insikt Group's intelligence production. As a principal researcher, you will be expected to operate autonomously across a broad spectrum of malware and threat actor behaviors with little to no subject-matter gaps, providing leadership across both technical execution and strategic vision. Demonstrated experience in designing, executing, and publishing original threat research is required. What You'll Do: Collaborate with highly skilled analysts with expertise across many cybersecurity and threat intelligence groups Reverse engineer malware, including APT tools and Crimeware Drive technical research direction and develop tooling to advance malware analysis workflows. Represent technical expertise in customer briefings, industry presentations, and internal advisory discussions. Operate autonomously across all aspects of malware analysis and reverse engineering, mentor senior analysts, and drive the development of new research capabilities without subject-matter limitations. Track and analyze the development of red team tooling Develop network and host-based detection rules (YARA, Snort, and Sigma) to detect APT and cybercriminal campaigns in line with Insikt's research goals Develop analysis and extraction tooling for malicious artifacts Develop emulation capabilities to track malicious campaigns and networks Develop tools and methods to identify commodity and custom malware using retro hunting and advanced detection techniques Support other threat intelligence analysts by analyzing malware from advanced threat actors to develop leads and insights into actor infrastructure, tooling, and targeting Publish research on novel threats Stay on top of developments within the malware and malware analysis landscape, tracking key developments by following publications, blogs, and mailing lists Scope, author, review, and deliver finished intelligence reports that address customers' priority intelligence requirements (PIRs) across various cyber threat activity topics What You'll Bring (Required): Experience with static and dynamic malware analysis of Windows binaries using tools such as IDA Pro, Ghidra, Binary Ninja, Windbg, x64dbg, dnSpy, and Wireshark Experience writing network and endpoint signature detections using YARA, Sigma, and Snort rules Experience scripting in Python, Go, PowerShell, or Bash Knowledge of Windows operating system internals and the Windows API Knowledge of TCP/IP and other networking protocols Ability to convey complex technical and non-technical concepts in verbal products and excellent writing skills Proficiency in conducting threat hunting, malware analysis, and reverse engineering for Windows, macOS, or Linux Highly Desirable Skills/Experience (not required): BA/BS or MA/MS degree or equivalent experience in Computer Science, Information Security, Cybersecurity, or a related field 7+ years of experience in static and dynamic malware analysis 7+ years of experience in network analysis tools Programming experience in C, C++, or Java Experience with mobile malware analysis Experience with multiple architectures (x86, ARM, MIPS, etc) Experience in the deobfuscation of malware, analysis of packers, malware decryption techniques, or cryptography Experience managing small projects and processes Experience working and communicating directly with customers Why should you join Recorded Future? Recorded Future employees (or "Futurists"), represent over 40 nationalities and embody our core values of having high standards, practicing inclusion, and acting ethically. Our dedication to empowering clients with intelligence to disrupt adversaries has earned us a 4.8-star user rating from Gartner and more than 45 of the Fortune 100 companies as clients. Want more info? Blog & Podcast : Learn everything you want to know (and maybe some things you'd rather not know) about the world of cyber threat intelligence Linkedin , Instagram &Twitter : What's happening at Recorded Future The Record : The Record is a cybersecurity news publication that explores the untold stories in this rapidly changing field Timeline : History of Recorded Future Recognition : Check out our awards and announcements We are committed to maintaining an environment that attracts and retains talent from a diverse range of experiences, backgrounds and lifestyles. By ensuring all feel included and respected for being unique and bringing their whole selves to work, Recorded Future is made a better place every day. If you need any accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to our recruiting team at Recorded Future is an equal opportunity and affirmative action employer and we encourage candidates from all backgrounds to apply. Recorded Future does not discriminate based on race, religion, color, national origin, gender including pregnancy, sexual orientation, gender identity, age, marital status, veteran status, disability or any other characteristic protected by law. Recorded Future will not discharge, discipline or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant. Recorded Future does not administer a lie detector test as a condition of employment or continued employment. This is in compliance with the law of the Commonwealth of Massachusetts, and in alignment with our hiring practices across all jurisdictions. Notice to Agency and Search Firm Representatives: Recorded Future will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to Recorded Future, including those sent to our employees or through our website, will become the property of Recorded Future. Recorded Future will not be liable for any fees related to unsolicited resumes. Agencies must have a valid written agreement in place with Recorded Future's recruitment team and must receive written authorization before submitting resumes. Submissions made without such agreements and authorization will not be accepted and no fees will be paid. Apply for this job indicates a required field First Name Last Name Email Phone Location (City) Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf How did you hear about this job? LinkedIn Profile Recorded Future - Candidate Privacy Notice EMEA Acknowledged This candidate privacy notice explains who we are, why and how we process personal data relating to candidates and, if you are the subject of any of the personal data concerned, your rights and our contact details if you want further information or help. When you apply for a job on the personal data contained in your application will be collected and processed by Recorded Future, Inc. ("we, us, our"). For the purposes of European Economic Area data protection law, (the "Data Protection Law"), the data controller is: Recorded Future, Inc., 363 Highland Avenue, Somerville, MA 02144, ("Controller"). Our data protection officer is Frederic Wolens, who can be contacted at PRIVACY NOTICE FOR APPLICANTS / CANDIDATES . click apply for full job details
Aug 07, 2025
Full time
Principal Cybersecurity Researcher (Reverse Engineering) London, UK With 1,000 intelligence professionals, over $300M in sales, and serving over 1,900 clients worldwide, Recorded Future is the world's most advanced, and largest, intelligence company! Reversing Emulation and Testing (RET) is a core function of Insikt Group's Technical Analysis (TA) Team. We seek a principal technical threat researcher with deep subject-matter expertise across malware analysis, reverse engineering, and malicious tooling. This role requires the ability to lead high-impact research and drive innovation in analytical capabilities within Insikt Group. You will guide and shape technical research into state-sponsored and cybercriminal malware, collaborating across functional intelligence teams to support finished intelligence reporting and platform enrichment. Your responsibilities will include not only conducting advanced malware reverse engineering and infrastructure emulation but also designing and implementing internal tools and workflows that increase our team's efficiency. You will be expected to develop and formalize novel approaches to dynamic analysis, configuration extraction, and threat behavior modeling. This position entails representing Insikt Group's technical threat research in customer briefings, webinars, and industry engagements. You will communicate complex technical findings to diverse audiences ranging from internal stakeholders and threat analysts to customers and external partners, supporting both technical enablement and strategic advisory efforts. Additional responsibilities include authoring and reviewing high-visibility technical assessments, mentoring senior researchers, informing detection engineering across host- and network-based systems, identifying trends in offensive security tooling and tactics, and generating original research leads that inform Insikt Group's intelligence production. As a principal researcher, you will be expected to operate autonomously across a broad spectrum of malware and threat actor behaviors with little to no subject-matter gaps, providing leadership across both technical execution and strategic vision. Demonstrated experience in designing, executing, and publishing original threat research is required. What You'll Do: Collaborate with highly skilled analysts with expertise across many cybersecurity and threat intelligence groups Reverse engineer malware, including APT tools and Crimeware Drive technical research direction and develop tooling to advance malware analysis workflows. Represent technical expertise in customer briefings, industry presentations, and internal advisory discussions. Operate autonomously across all aspects of malware analysis and reverse engineering, mentor senior analysts, and drive the development of new research capabilities without subject-matter limitations. Track and analyze the development of red team tooling Develop network and host-based detection rules (YARA, Snort, and Sigma) to detect APT and cybercriminal campaigns in line with Insikt's research goals Develop analysis and extraction tooling for malicious artifacts Develop emulation capabilities to track malicious campaigns and networks Develop tools and methods to identify commodity and custom malware using retro hunting and advanced detection techniques Support other threat intelligence analysts by analyzing malware from advanced threat actors to develop leads and insights into actor infrastructure, tooling, and targeting Publish research on novel threats Stay on top of developments within the malware and malware analysis landscape, tracking key developments by following publications, blogs, and mailing lists Scope, author, review, and deliver finished intelligence reports that address customers' priority intelligence requirements (PIRs) across various cyber threat activity topics What You'll Bring (Required): Experience with static and dynamic malware analysis of Windows binaries using tools such as IDA Pro, Ghidra, Binary Ninja, Windbg, x64dbg, dnSpy, and Wireshark Experience writing network and endpoint signature detections using YARA, Sigma, and Snort rules Experience scripting in Python, Go, PowerShell, or Bash Knowledge of Windows operating system internals and the Windows API Knowledge of TCP/IP and other networking protocols Ability to convey complex technical and non-technical concepts in verbal products and excellent writing skills Proficiency in conducting threat hunting, malware analysis, and reverse engineering for Windows, macOS, or Linux Highly Desirable Skills/Experience (not required): BA/BS or MA/MS degree or equivalent experience in Computer Science, Information Security, Cybersecurity, or a related field 7+ years of experience in static and dynamic malware analysis 7+ years of experience in network analysis tools Programming experience in C, C++, or Java Experience with mobile malware analysis Experience with multiple architectures (x86, ARM, MIPS, etc) Experience in the deobfuscation of malware, analysis of packers, malware decryption techniques, or cryptography Experience managing small projects and processes Experience working and communicating directly with customers Why should you join Recorded Future? Recorded Future employees (or "Futurists"), represent over 40 nationalities and embody our core values of having high standards, practicing inclusion, and acting ethically. Our dedication to empowering clients with intelligence to disrupt adversaries has earned us a 4.8-star user rating from Gartner and more than 45 of the Fortune 100 companies as clients. Want more info? Blog & Podcast : Learn everything you want to know (and maybe some things you'd rather not know) about the world of cyber threat intelligence Linkedin , Instagram &Twitter : What's happening at Recorded Future The Record : The Record is a cybersecurity news publication that explores the untold stories in this rapidly changing field Timeline : History of Recorded Future Recognition : Check out our awards and announcements We are committed to maintaining an environment that attracts and retains talent from a diverse range of experiences, backgrounds and lifestyles. By ensuring all feel included and respected for being unique and bringing their whole selves to work, Recorded Future is made a better place every day. If you need any accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to our recruiting team at Recorded Future is an equal opportunity and affirmative action employer and we encourage candidates from all backgrounds to apply. Recorded Future does not discriminate based on race, religion, color, national origin, gender including pregnancy, sexual orientation, gender identity, age, marital status, veteran status, disability or any other characteristic protected by law. Recorded Future will not discharge, discipline or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant. Recorded Future does not administer a lie detector test as a condition of employment or continued employment. This is in compliance with the law of the Commonwealth of Massachusetts, and in alignment with our hiring practices across all jurisdictions. Notice to Agency and Search Firm Representatives: Recorded Future will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to Recorded Future, including those sent to our employees or through our website, will become the property of Recorded Future. Recorded Future will not be liable for any fees related to unsolicited resumes. Agencies must have a valid written agreement in place with Recorded Future's recruitment team and must receive written authorization before submitting resumes. Submissions made without such agreements and authorization will not be accepted and no fees will be paid. Apply for this job indicates a required field First Name Last Name Email Phone Location (City) Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf How did you hear about this job? LinkedIn Profile Recorded Future - Candidate Privacy Notice EMEA Acknowledged This candidate privacy notice explains who we are, why and how we process personal data relating to candidates and, if you are the subject of any of the personal data concerned, your rights and our contact details if you want further information or help. When you apply for a job on the personal data contained in your application will be collected and processed by Recorded Future, Inc. ("we, us, our"). For the purposes of European Economic Area data protection law, (the "Data Protection Law"), the data controller is: Recorded Future, Inc., 363 Highland Avenue, Somerville, MA 02144, ("Controller"). Our data protection officer is Frederic Wolens, who can be contacted at PRIVACY NOTICE FOR APPLICANTS / CANDIDATES . click apply for full job details
Senior Applications Operations Engineer - Tech CSC - Police Staff - Counter Terrorism Policing HQ Salary range: The starting salary is £53,459, which includes allowances totalling £2,928. Contract type - Full Time, Permanent, Secondment Band - Band N Job Summary As a Senior Application Operations Engineer, you'll make sure Counter Terrorism Policing has the tech to do its job. Join us, and you won't just be supporting applications - you'll be helping to protect the UK. This is a great opportunity to join us at the Customer Service Centre (CSC), which provides IT services for the Counter Terrorism Policing network. Reporting to the Applications Team Manager, you'll support all CSC applications - operational, Business As Usual and project tasks. Day to day, you'll deal with service requests, changes, problems and incidents as part of a 2nd line team. When tricky issues arise, you'll draw on your experience to problem-solve and identify the cause. As a senior member of the team, you'll also take on some additional tasks: implementing an ITIL-aligned Application Management strategy and mentoring junior analysts. In effect, you'll be a subject matter expert, tackling escalations and developing our talent. As you work, you'll be learning new IT skills and liaising with all kinds of policing contacts. You'll also be working on-call, so a flexible approach is essential. We're looking for an experienced Applications professional who inspires trust. Degree-educated (or equivalent), you'll bring strong technical expertise in application design and development, including agile methodologies, database design and infrastructure technologies. A background in Site Reliability Engineering (SRE) will be advantageous too. However, equally important are customer focus and strong communication skills. Adept at connecting with others, you'll discuss solutions, update stakeholders and deal with suppliers every day. Join us, and you'll be part of a team of engineers covering core working hours weekdays from the CSC operations centre and on call (roughly 1 week in 4). The role is office-based with occasional opportunities to work from home. Key Tasks The post holder will be required to do the following: Working within a service team monitoring components such as web servers, applications servers, log files, disk space and MS-SQL databases A point of escalation for all Application related issues within the Application Support team. Working as part of a second line support function following incident management through to incident resolution. Natural problem solving with ability to apply previous experience to new problems working towards route cause analysis. Ensuring the entire application estate aligns within Application Lifecycle Management. Working with third party suppliers, stakeholders and departmental ICT teams to help deliver patch/release of applications while coordinating vendor support. Ensuring the reliability, availability, and performance of software systems through a combination of software engineering and systems administration principles. Responsible for monitoring, automating, and improving the operational aspects of software systems, including incident response, capacity planning, and performance tuning Understanding of ITIL process, incident management, change management and problem management including working to strict SLAs. Maintaining middleware such as; IIS, MS-SQL Server, Active Directory, ASP and. NET, including troubleshooting, performance tuning, basic querying and resolving bottlenecks. Working on cloud and container technologies and Kubernetes. Design, development, testing and deployment of Tableau Dashboards. Ownership of application backup, restores and the Application Disaster Recovery (DR) process. Daily support of COTS and WEB based software applications with an emphasis on the ability to problem solve. Creating knowledge base articles and up-skilling other members of the team following resolution. Ability to understand business logic, technical tools and be an analytic thinker. Strong customer focus - understanding the needs of the internal and external customer and keeping them in mind when taking actions or making decisions. Able to attend Senior User groups nationally on behalf of the CSC and articulate complex technical issues to both peers and non-technical staff. How To Apply Apply to the role by clicking the button below. Further information about the role is also available via this link.
Aug 07, 2025
Full time
Senior Applications Operations Engineer - Tech CSC - Police Staff - Counter Terrorism Policing HQ Salary range: The starting salary is £53,459, which includes allowances totalling £2,928. Contract type - Full Time, Permanent, Secondment Band - Band N Job Summary As a Senior Application Operations Engineer, you'll make sure Counter Terrorism Policing has the tech to do its job. Join us, and you won't just be supporting applications - you'll be helping to protect the UK. This is a great opportunity to join us at the Customer Service Centre (CSC), which provides IT services for the Counter Terrorism Policing network. Reporting to the Applications Team Manager, you'll support all CSC applications - operational, Business As Usual and project tasks. Day to day, you'll deal with service requests, changes, problems and incidents as part of a 2nd line team. When tricky issues arise, you'll draw on your experience to problem-solve and identify the cause. As a senior member of the team, you'll also take on some additional tasks: implementing an ITIL-aligned Application Management strategy and mentoring junior analysts. In effect, you'll be a subject matter expert, tackling escalations and developing our talent. As you work, you'll be learning new IT skills and liaising with all kinds of policing contacts. You'll also be working on-call, so a flexible approach is essential. We're looking for an experienced Applications professional who inspires trust. Degree-educated (or equivalent), you'll bring strong technical expertise in application design and development, including agile methodologies, database design and infrastructure technologies. A background in Site Reliability Engineering (SRE) will be advantageous too. However, equally important are customer focus and strong communication skills. Adept at connecting with others, you'll discuss solutions, update stakeholders and deal with suppliers every day. Join us, and you'll be part of a team of engineers covering core working hours weekdays from the CSC operations centre and on call (roughly 1 week in 4). The role is office-based with occasional opportunities to work from home. Key Tasks The post holder will be required to do the following: Working within a service team monitoring components such as web servers, applications servers, log files, disk space and MS-SQL databases A point of escalation for all Application related issues within the Application Support team. Working as part of a second line support function following incident management through to incident resolution. Natural problem solving with ability to apply previous experience to new problems working towards route cause analysis. Ensuring the entire application estate aligns within Application Lifecycle Management. Working with third party suppliers, stakeholders and departmental ICT teams to help deliver patch/release of applications while coordinating vendor support. Ensuring the reliability, availability, and performance of software systems through a combination of software engineering and systems administration principles. Responsible for monitoring, automating, and improving the operational aspects of software systems, including incident response, capacity planning, and performance tuning Understanding of ITIL process, incident management, change management and problem management including working to strict SLAs. Maintaining middleware such as; IIS, MS-SQL Server, Active Directory, ASP and. NET, including troubleshooting, performance tuning, basic querying and resolving bottlenecks. Working on cloud and container technologies and Kubernetes. Design, development, testing and deployment of Tableau Dashboards. Ownership of application backup, restores and the Application Disaster Recovery (DR) process. Daily support of COTS and WEB based software applications with an emphasis on the ability to problem solve. Creating knowledge base articles and up-skilling other members of the team following resolution. Ability to understand business logic, technical tools and be an analytic thinker. Strong customer focus - understanding the needs of the internal and external customer and keeping them in mind when taking actions or making decisions. Able to attend Senior User groups nationally on behalf of the CSC and articulate complex technical issues to both peers and non-technical staff. How To Apply Apply to the role by clicking the button below. Further information about the role is also available via this link.
Hello, we're Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We're a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We're a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices. This is a newly created role to support the growth of Starlings Retail Lending proposition through the management and maintenance of strategies within the selected Decision System. This role will be pivotal in the creation of a new decision systems function with Starling and with the opportunity to lead on new product launches. Key Responsibilities: Support the delivery of new retail lending products with the decision system Build, test, maintain and deploy credit strategies for new products Supporting the development of credit decisioning strategies for both retail and SME unsecured products Deliver BAU lending changes and support wider programme initiatives providing key Decision System subject matter expertise Drive best practice and help to create and manage system governance processes Build strong stakeholder relationships, both with internal and key external contacts Experience in decision systems using any of the following platforms PowerCurve, FICO OM, FICO Blaze, GDS, Provenir, Lending Metrics,Taktile Relevant experience and understanding of credit risk or risk delivery function Experience delivering large scale projects including inputting to architectural design, delivery, testing and programme delivery Highly technical with an ability to interpret requirements and provide subject matter expertise in delivering best outcomes Strong problem solver who is able to influence wider business stakeholders with best practice knowledge Strong interpersonal and communication skills Highly organised, with the ability to deliver to deadlines and manage conflicting priorities within a dynamic environment Strong attention to detail and technical expertise in decisioning and wider architecture for lending Personal accountability Strong communication and influencing Highly effective at planning and delivering decision systems changes and programmes 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentivised refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. By submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Aug 07, 2025
Full time
Hello, we're Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We're a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We're a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices. This is a newly created role to support the growth of Starlings Retail Lending proposition through the management and maintenance of strategies within the selected Decision System. This role will be pivotal in the creation of a new decision systems function with Starling and with the opportunity to lead on new product launches. Key Responsibilities: Support the delivery of new retail lending products with the decision system Build, test, maintain and deploy credit strategies for new products Supporting the development of credit decisioning strategies for both retail and SME unsecured products Deliver BAU lending changes and support wider programme initiatives providing key Decision System subject matter expertise Drive best practice and help to create and manage system governance processes Build strong stakeholder relationships, both with internal and key external contacts Experience in decision systems using any of the following platforms PowerCurve, FICO OM, FICO Blaze, GDS, Provenir, Lending Metrics,Taktile Relevant experience and understanding of credit risk or risk delivery function Experience delivering large scale projects including inputting to architectural design, delivery, testing and programme delivery Highly technical with an ability to interpret requirements and provide subject matter expertise in delivering best outcomes Strong problem solver who is able to influence wider business stakeholders with best practice knowledge Strong interpersonal and communication skills Highly organised, with the ability to deliver to deadlines and manage conflicting priorities within a dynamic environment Strong attention to detail and technical expertise in decisioning and wider architecture for lending Personal accountability Strong communication and influencing Highly effective at planning and delivering decision systems changes and programmes 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentivised refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. By submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Sr. Manager, Incentive Compensation page is loaded Sr. Manager, Incentive Compensation Apply locations GB - United Kingdom (London - Office) time type Full time posted on Posted Yesterday job requisition id REQ-2025-579 Position Overview As the Incentive Compensation & Deployment Sr. Manager, you will play a critical role in designing, implementing, and optimizing incentive compensation plans and sales force deployment strategies that elevate sales performance and align with commercial goals. You will collaborate cross-functionally to ensure sales planning, role design, territory alignment, and incentive structures are both effective and compliant. Your leadership will directly influence the motivation of the sales force, enhance field execution, and enable the broader commercial strategy. We're looking for: A strategic professional who can design and implement data-driven sales deployment and incentive strategies that align with business priorities A business planner who can drive improvements in sales force performance through actionable insights, compensation levers, and effective territory planning A collaborative leader who inspires and empowers a high-performing team, fostering a culture of innovation, accountability, and continuous improvement A strong communicator who can simplify complex compensation plans for stakeholders at all levels A compliance-conscious optimizer who ensures all sales compensation and deployment processes are accurate, auditable, and aligned with industry standards Responsibilities Design and Oversee Incentive Compensation Plans Lead the design, execution, and continuous improvement of incentive compensation plans that drive sales effectiveness and motivation Ensure fairness, alignment with business goals, and compliance with regulatory requirements Own the incentive compensation payout processes, including audit, governance, and controls for eligible roles Lead and Manage IC & Deployment Team Set clear priorities and direction for the IC & Deployment team, ensuring alignment with business and functional goals Mentor and develop analysts to grow both technical expertise and strategic influence Build a culture of innovation, excellence, and accountability Sales Force Deployment Oversee the design and implementation of sales force deployment strategies, including role design, resourcing, territory alignment, and targeting Partner with sales leadership to ensure territory structures and role deployments support strategic goals and market coverage needs Implement Quota-setting Methodology Develop and validate quota-setting methodologies that reflect market opportunity and support performance optimization Lead accurate and timely payout calculations based on predefined metrics and compensation plan design Address inquiries from the sales team and conduct regular audits to maintain payout integrity Cross-Functional Collaboration & Best Practice Sharing Collaborate with analytics, finance, HR, and commercial leaders to ensure incentive and deployment strategies support broader business objectives Share insights and best practices across the organization to elevate the strategic role of sales operation Education and Experience Bachelor's degree in business, data science, economics, or related field required Experience in sales operations managing incentive compensation and/or sales force deployment Experience leading small to mid-sized teams, cross-functional projects Skills and Competencies Ability to design and implement sales force strategies-including role structures, resourcing, and territory alignment-that enable commercial growth Strong analytical skills with the ability to interpret complex sales data and generate insights that inform compensation and deployment decisions Ability to ensure compliance through the development of robust processes, governance, and controls for accurate IC calculations and audits Ability to think strategically to align initiatives with evolving business objectives and diverse go-to-market models Proven leadership ability to manage, coach, and develop high-performing teams in a dynamic, data-driven environment Exceptional communication skills to clearly and confidently convey technical plans and deployment strategies to both technical and non-technical stakeholders Ability to collaborate effectively across commercial, finance, HR, and analytics teams to ensure sales operations strategies are integrated and impactful Physical Requirements Location: US / International Insulet Corporation (NASDAQ: PODD), headquartered in Massachusetts, is an innovative medical device company dedicated to simplifying life for people with diabetes and other conditions through its Omnipod product platform. The Omnipod Insulin Management System provides a unique alternative to traditional insulin delivery methods. With its simple, wearable design, the tubeless disposable Pod provides up to three days of non-stop insulin delivery, without the need to see or handle a needle. Insulet's flagship innovation, the Omnipod 5 Automated Insulin Delivery System, integrates with a continuous glucose monitor to manage blood sugar with no multiple daily injections, zero fingersticks, and can be controlled by a compatible personal smartphone in the U.S. or by the Omnipod 5 Controller. Insulet also leverages the unique design of its Pod by tailoring its Omnipod technology platform for the delivery of non-insulin subcutaneous drugs across other therapeutic areas. For more information, please visit and We are looking for highly motivated, performance-driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it! Please read our Privacy Notice to learn how Insulet handles your personal information when you apply for a vacancy with us here . Similar Jobs (1) Senior Commercial Operations Manager - EU Distributor Markets ( hybrid) locations GB - United Kingdom (London - Office) time type Full time posted on Posted 8 Days Ago Insulet Corporation is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Insulet employees are all focused on the same goal - to make a difference. Our relentless passion is to simplify life for people with diabetes. We excite and empower employees to bring their best selves to work through a culture that supports a healthy work and life balance. We set the bar high to meet customer needs, and our priority is to ensure our employees are equipped and supported to help us get there. We foster and celebrate curiosity, innovation, and learning. Our teams work collaboratively and are empowered to drive the best actions for our customers. Our innovation spirit and customer-centric focus position us as global pioneers - leading the way to improve health outcomes with revolutionary medical devices while breaking down barriers to access.
Aug 06, 2025
Full time
Sr. Manager, Incentive Compensation page is loaded Sr. Manager, Incentive Compensation Apply locations GB - United Kingdom (London - Office) time type Full time posted on Posted Yesterday job requisition id REQ-2025-579 Position Overview As the Incentive Compensation & Deployment Sr. Manager, you will play a critical role in designing, implementing, and optimizing incentive compensation plans and sales force deployment strategies that elevate sales performance and align with commercial goals. You will collaborate cross-functionally to ensure sales planning, role design, territory alignment, and incentive structures are both effective and compliant. Your leadership will directly influence the motivation of the sales force, enhance field execution, and enable the broader commercial strategy. We're looking for: A strategic professional who can design and implement data-driven sales deployment and incentive strategies that align with business priorities A business planner who can drive improvements in sales force performance through actionable insights, compensation levers, and effective territory planning A collaborative leader who inspires and empowers a high-performing team, fostering a culture of innovation, accountability, and continuous improvement A strong communicator who can simplify complex compensation plans for stakeholders at all levels A compliance-conscious optimizer who ensures all sales compensation and deployment processes are accurate, auditable, and aligned with industry standards Responsibilities Design and Oversee Incentive Compensation Plans Lead the design, execution, and continuous improvement of incentive compensation plans that drive sales effectiveness and motivation Ensure fairness, alignment with business goals, and compliance with regulatory requirements Own the incentive compensation payout processes, including audit, governance, and controls for eligible roles Lead and Manage IC & Deployment Team Set clear priorities and direction for the IC & Deployment team, ensuring alignment with business and functional goals Mentor and develop analysts to grow both technical expertise and strategic influence Build a culture of innovation, excellence, and accountability Sales Force Deployment Oversee the design and implementation of sales force deployment strategies, including role design, resourcing, territory alignment, and targeting Partner with sales leadership to ensure territory structures and role deployments support strategic goals and market coverage needs Implement Quota-setting Methodology Develop and validate quota-setting methodologies that reflect market opportunity and support performance optimization Lead accurate and timely payout calculations based on predefined metrics and compensation plan design Address inquiries from the sales team and conduct regular audits to maintain payout integrity Cross-Functional Collaboration & Best Practice Sharing Collaborate with analytics, finance, HR, and commercial leaders to ensure incentive and deployment strategies support broader business objectives Share insights and best practices across the organization to elevate the strategic role of sales operation Education and Experience Bachelor's degree in business, data science, economics, or related field required Experience in sales operations managing incentive compensation and/or sales force deployment Experience leading small to mid-sized teams, cross-functional projects Skills and Competencies Ability to design and implement sales force strategies-including role structures, resourcing, and territory alignment-that enable commercial growth Strong analytical skills with the ability to interpret complex sales data and generate insights that inform compensation and deployment decisions Ability to ensure compliance through the development of robust processes, governance, and controls for accurate IC calculations and audits Ability to think strategically to align initiatives with evolving business objectives and diverse go-to-market models Proven leadership ability to manage, coach, and develop high-performing teams in a dynamic, data-driven environment Exceptional communication skills to clearly and confidently convey technical plans and deployment strategies to both technical and non-technical stakeholders Ability to collaborate effectively across commercial, finance, HR, and analytics teams to ensure sales operations strategies are integrated and impactful Physical Requirements Location: US / International Insulet Corporation (NASDAQ: PODD), headquartered in Massachusetts, is an innovative medical device company dedicated to simplifying life for people with diabetes and other conditions through its Omnipod product platform. The Omnipod Insulin Management System provides a unique alternative to traditional insulin delivery methods. With its simple, wearable design, the tubeless disposable Pod provides up to three days of non-stop insulin delivery, without the need to see or handle a needle. Insulet's flagship innovation, the Omnipod 5 Automated Insulin Delivery System, integrates with a continuous glucose monitor to manage blood sugar with no multiple daily injections, zero fingersticks, and can be controlled by a compatible personal smartphone in the U.S. or by the Omnipod 5 Controller. Insulet also leverages the unique design of its Pod by tailoring its Omnipod technology platform for the delivery of non-insulin subcutaneous drugs across other therapeutic areas. For more information, please visit and We are looking for highly motivated, performance-driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it! Please read our Privacy Notice to learn how Insulet handles your personal information when you apply for a vacancy with us here . Similar Jobs (1) Senior Commercial Operations Manager - EU Distributor Markets ( hybrid) locations GB - United Kingdom (London - Office) time type Full time posted on Posted 8 Days Ago Insulet Corporation is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Insulet employees are all focused on the same goal - to make a difference. Our relentless passion is to simplify life for people with diabetes. We excite and empower employees to bring their best selves to work through a culture that supports a healthy work and life balance. We set the bar high to meet customer needs, and our priority is to ensure our employees are equipped and supported to help us get there. We foster and celebrate curiosity, innovation, and learning. Our teams work collaboratively and are empowered to drive the best actions for our customers. Our innovation spirit and customer-centric focus position us as global pioneers - leading the way to improve health outcomes with revolutionary medical devices while breaking down barriers to access.
This is an individual contributor role, based remotely out of the UK or EU. About the Role: We are seeking a Senior Director Analyst with proven expertise in designing digital customer service experiences and leveraging emerging technologies-such as generative AI-to enhance customer interactions and improve service operations. In this role, you will research and provide actionable guidance to leaders in customer service and support. You'll focus on helping organizations develop and optimize digital service channels, use data and analytics to design and deliver service, and apply the latest technologies, including GenAI, to create more effective and engaging customer experiences. Your insights will help clients solve complex challenges, improve their digital customer service strategies, and achieve key business objectives. You will share your insights and findings through published research, presentations, virtual client meetings, and sales support. The ideal candidate will have a strong background in digital customer service, customer service experience design, and hands-on experience implementing technologies like AI to transform how organizations interact with customers. Excellent written and verbal communication skills are essential, as you will be creating materials for and advising senior executives. We encourage you to apply if you are passionate about shaping the future of digital customer service and have a track record of applying innovative technologies to improve customer service experience and operations. What you will do: Deliver high-quality actionable advice to an executive client audience through a variety of media. Write provocative and pragmatic research that is clear and actionable. Create and deliver presentations for webinars and other client-facing Gartner events. Track vendors, market trends and emerging practices to remain ahead of the curve within the self-service space. Deliver outstanding sales support to retain and grow the Gartner business. Build credibility as an industry expert to represent Gartner research, methodology and strategy. Actively participate in innovation, ideation, and research discussions and collaborate effectively with peers in the research community. Identify research process improvements or develop new processes that help the team and Research & Advisory provide excellent service delivery. Be a mentor and a coach by supporting more junior team members. Who you are: You deeply understand the Customer Service or Customer Support function and have hands-on, real-world experience implementing and leading a data-first culture (governance, literacy) and strategies. You know how to use data-led decision-making, and form compelling stories from data. You have experience in analyzing, managing, & designing customer journey management and orchestration within an organization. You know how to measure and analyze the success of the service function. You are fluent in the best practices of implementing and setting the roadmap and strategy for artificial intelligence and agentic AI in the service function. You enjoy learning and being challenged intellectually on new topic areas or adjustments to previously held beliefs. You are a strong communicator who can explain complex concepts concisely and simply. You are a subject matter expert who is comfortable presenting at large and small-scale speaking engagements. You can demonstrate executive presence and can immediately establish credibility with executives and additional stakeholders. What you will need: Experience working in the Customer Service or Customer Support function, specifically with experience leading the operations of customer service and support, customer experience, or customer service and support data & analytics functions . Bachelor's Degree, with 12+ years' experience in self-service capabilities and 5+ years' within AI for customer service or support . Subject matter expertise, with demonstrated knowledge of managing data and analytics teams, and experience inspiring budget investment. Deep knowledge of Heads of Customer Service and Support initiatives, goals, objectives, and business value ROI. Strong organizational skills: ability to work under tight deadlines and produce high quality deliverables. Demonstrate excellence in research and writing ability. Strong written and verbal proficiency, analytical and presentation skills; ability to engage clients and respond effectively to questions. Ability to represent Gartner's research methodology and strategies effectively at all levels. Willingness and ability to travel up to 10% (where applicable). Comfort in a remote work environment, partnering with global colleagues. Who are we? At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities. Since our founding in 1979, we've grown to more than 21,000 associates globally who support 14,000 client enterprises in 90 countries and territories. We do important, interesting and substantive work that matters. That's why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here. What makes Gartner a great place to work? Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance. We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients. Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work . What do we offer? Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers. In our hybrid work environment, we provide the flexibility and support for you to thrive - working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring. Ready to grow your career with Gartner? Join us. The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity. Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 or by sending an email to . Job Requisition ID:101367 By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence. Gartner Applicant Privacy Link: For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser.
Aug 05, 2025
Full time
This is an individual contributor role, based remotely out of the UK or EU. About the Role: We are seeking a Senior Director Analyst with proven expertise in designing digital customer service experiences and leveraging emerging technologies-such as generative AI-to enhance customer interactions and improve service operations. In this role, you will research and provide actionable guidance to leaders in customer service and support. You'll focus on helping organizations develop and optimize digital service channels, use data and analytics to design and deliver service, and apply the latest technologies, including GenAI, to create more effective and engaging customer experiences. Your insights will help clients solve complex challenges, improve their digital customer service strategies, and achieve key business objectives. You will share your insights and findings through published research, presentations, virtual client meetings, and sales support. The ideal candidate will have a strong background in digital customer service, customer service experience design, and hands-on experience implementing technologies like AI to transform how organizations interact with customers. Excellent written and verbal communication skills are essential, as you will be creating materials for and advising senior executives. We encourage you to apply if you are passionate about shaping the future of digital customer service and have a track record of applying innovative technologies to improve customer service experience and operations. What you will do: Deliver high-quality actionable advice to an executive client audience through a variety of media. Write provocative and pragmatic research that is clear and actionable. Create and deliver presentations for webinars and other client-facing Gartner events. Track vendors, market trends and emerging practices to remain ahead of the curve within the self-service space. Deliver outstanding sales support to retain and grow the Gartner business. Build credibility as an industry expert to represent Gartner research, methodology and strategy. Actively participate in innovation, ideation, and research discussions and collaborate effectively with peers in the research community. Identify research process improvements or develop new processes that help the team and Research & Advisory provide excellent service delivery. Be a mentor and a coach by supporting more junior team members. Who you are: You deeply understand the Customer Service or Customer Support function and have hands-on, real-world experience implementing and leading a data-first culture (governance, literacy) and strategies. You know how to use data-led decision-making, and form compelling stories from data. You have experience in analyzing, managing, & designing customer journey management and orchestration within an organization. You know how to measure and analyze the success of the service function. You are fluent in the best practices of implementing and setting the roadmap and strategy for artificial intelligence and agentic AI in the service function. You enjoy learning and being challenged intellectually on new topic areas or adjustments to previously held beliefs. You are a strong communicator who can explain complex concepts concisely and simply. You are a subject matter expert who is comfortable presenting at large and small-scale speaking engagements. You can demonstrate executive presence and can immediately establish credibility with executives and additional stakeholders. What you will need: Experience working in the Customer Service or Customer Support function, specifically with experience leading the operations of customer service and support, customer experience, or customer service and support data & analytics functions . Bachelor's Degree, with 12+ years' experience in self-service capabilities and 5+ years' within AI for customer service or support . Subject matter expertise, with demonstrated knowledge of managing data and analytics teams, and experience inspiring budget investment. Deep knowledge of Heads of Customer Service and Support initiatives, goals, objectives, and business value ROI. Strong organizational skills: ability to work under tight deadlines and produce high quality deliverables. Demonstrate excellence in research and writing ability. Strong written and verbal proficiency, analytical and presentation skills; ability to engage clients and respond effectively to questions. Ability to represent Gartner's research methodology and strategies effectively at all levels. Willingness and ability to travel up to 10% (where applicable). Comfort in a remote work environment, partnering with global colleagues. Who are we? At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities. Since our founding in 1979, we've grown to more than 21,000 associates globally who support 14,000 client enterprises in 90 countries and territories. We do important, interesting and substantive work that matters. That's why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here. What makes Gartner a great place to work? Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance. We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients. Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work . What do we offer? Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers. In our hybrid work environment, we provide the flexibility and support for you to thrive - working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring. Ready to grow your career with Gartner? Join us. The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity. Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 or by sending an email to . Job Requisition ID:101367 By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence. Gartner Applicant Privacy Link: For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser.
About HIVED At HIVED, we're steamrolling forward as one of Europe's fastest growing startups, and our momentum shows no signs of slowing. Based in London, we are a climate and logistics start-up building the first sustainable parcel delivery network at scale, powered by a 100% electric fleet. In an ever-growing industry where unreliable service has long been the norm, HIVED has been built from the ground-up to meet the demands of modern consumers and disrupt parcel delivery. A tech company at heart, our talent and technology is laser-focused on delivering the best possible delivery experience for end-customers and meeting the needs of our retail partners. From our drivers to our data engineers, we are constantly working to improve this customer experience that makes us deliver better. Already trusted by leading international brands such as John Lewis, Nespresso, Uniqlo, H&M brands and more, we are solidifying our position as the leaders in Europe to tackle this growing market. Our tight-knit team is made up of ex-Revolut, Bain, HelloFresh, ASOS, Apple and Google employees, and we are backed by some of Europe's leading investors and VCs in climate-tech, logistics and mobility including Planet A Ventures , Maersk Growth , Pale Blue Dot VC , Eka Ventures and the British government. We're passionate about driving innovation and redefining the future of delivery. Role Overview We are looking for a skilled Backend Engineer passionate about creating the platform that powers HIVED's emission-free parcel delivery network. As a Senior Backend Engineer, you will be an integral part of the team, responsible for the full software development lifecycle-from discovery and design to deployment and monitoring. You will have a tangible impact on growing HIVED's backend in a rapid yet sustainable fashion. HIVED will depend on you to ensure our systems are reliable, maintainable, and scalable for both internal and external users. You will solve problems in a creative but pragmatic way and bring a positive attitude to everything you do. You'll thrive in a collaborative, high-performing environment that values curiosity, ownership, and continuous improvement. You'll be embedded in a cross-functional team, collaborating directly with other software engineers, product managers, and data analysts. The Dispatch, Driver, Depot squad focuses on building internal products such as the Driver App and Mission Control dashboard to empower our operational staff. You'll work on enhancing address intelligence and last metre navigation-leveraging data to make our drivers more effective in the field. Additionally, you'll help uncover insights and improve depot processes through process intelligence. Everything we build is reimagined from the ground up, using a modern tech stack with sustainability, flexibility, and scalability at its core. What You'll Be Doing Design, implement, and maintain a scalable backend architecture to power HIVED's internal operations. Plan and lead projects in collaboration with software engineers, product managers, and end users. Maintain and optimise existing infrastructure, including integrations with third-party services. Shape the engineering culture at HIVED by evolving processes, tools, and standards, while mentoring junior team members. Participate in the on-call rota, ensuring system reliability and uptime. What We're Looking For Proven experience as a Backend Engineer or similar role, with 5+ years in backend development. Proficient in writing clean, performant, and testable code in typed languages. Strong background in architecting, designing, and building distributed systems. Familiarity with a broad range of technologies, databases, and cloud platforms (particularly AWS), including experience with Infrastructure as Code. Excellent communication and collaboration skills, with the ability to work effectively across teams and with external stakeholders. Technologies We Use Golang AWS, CDK (TypeScript), Lambda, SQS, EventBridge, RDS, DynamoDB, OpenSearch GitHub, GitHub Actions Loki, Tempo, Grafana, Prometheus Event-driven architecture and domain-driven design How we reward our team Dynamic working environment with a diverse and driven team Huge opportunity for learning in a high growth environment, with progression opportunities based on success in the role 25 days of holiday allowance plus public holidays Wellbeing initiatives, including 3 wellbeing days in addition to holiday allowance Subsidised Private Medical Insurance including dental and vision Weekly team lunch and regular company socials MacBook Air or Windows Laptop (depending on your preference) Hybrid working set-up with in-person time expected at both our Shoreditch office and North Woolwich based depot Enhanced maternity/paternity/adoption policy Cycle to work scheme Dog friendly office Apply for this job
Aug 05, 2025
Full time
About HIVED At HIVED, we're steamrolling forward as one of Europe's fastest growing startups, and our momentum shows no signs of slowing. Based in London, we are a climate and logistics start-up building the first sustainable parcel delivery network at scale, powered by a 100% electric fleet. In an ever-growing industry where unreliable service has long been the norm, HIVED has been built from the ground-up to meet the demands of modern consumers and disrupt parcel delivery. A tech company at heart, our talent and technology is laser-focused on delivering the best possible delivery experience for end-customers and meeting the needs of our retail partners. From our drivers to our data engineers, we are constantly working to improve this customer experience that makes us deliver better. Already trusted by leading international brands such as John Lewis, Nespresso, Uniqlo, H&M brands and more, we are solidifying our position as the leaders in Europe to tackle this growing market. Our tight-knit team is made up of ex-Revolut, Bain, HelloFresh, ASOS, Apple and Google employees, and we are backed by some of Europe's leading investors and VCs in climate-tech, logistics and mobility including Planet A Ventures , Maersk Growth , Pale Blue Dot VC , Eka Ventures and the British government. We're passionate about driving innovation and redefining the future of delivery. Role Overview We are looking for a skilled Backend Engineer passionate about creating the platform that powers HIVED's emission-free parcel delivery network. As a Senior Backend Engineer, you will be an integral part of the team, responsible for the full software development lifecycle-from discovery and design to deployment and monitoring. You will have a tangible impact on growing HIVED's backend in a rapid yet sustainable fashion. HIVED will depend on you to ensure our systems are reliable, maintainable, and scalable for both internal and external users. You will solve problems in a creative but pragmatic way and bring a positive attitude to everything you do. You'll thrive in a collaborative, high-performing environment that values curiosity, ownership, and continuous improvement. You'll be embedded in a cross-functional team, collaborating directly with other software engineers, product managers, and data analysts. The Dispatch, Driver, Depot squad focuses on building internal products such as the Driver App and Mission Control dashboard to empower our operational staff. You'll work on enhancing address intelligence and last metre navigation-leveraging data to make our drivers more effective in the field. Additionally, you'll help uncover insights and improve depot processes through process intelligence. Everything we build is reimagined from the ground up, using a modern tech stack with sustainability, flexibility, and scalability at its core. What You'll Be Doing Design, implement, and maintain a scalable backend architecture to power HIVED's internal operations. Plan and lead projects in collaboration with software engineers, product managers, and end users. Maintain and optimise existing infrastructure, including integrations with third-party services. Shape the engineering culture at HIVED by evolving processes, tools, and standards, while mentoring junior team members. Participate in the on-call rota, ensuring system reliability and uptime. What We're Looking For Proven experience as a Backend Engineer or similar role, with 5+ years in backend development. Proficient in writing clean, performant, and testable code in typed languages. Strong background in architecting, designing, and building distributed systems. Familiarity with a broad range of technologies, databases, and cloud platforms (particularly AWS), including experience with Infrastructure as Code. Excellent communication and collaboration skills, with the ability to work effectively across teams and with external stakeholders. Technologies We Use Golang AWS, CDK (TypeScript), Lambda, SQS, EventBridge, RDS, DynamoDB, OpenSearch GitHub, GitHub Actions Loki, Tempo, Grafana, Prometheus Event-driven architecture and domain-driven design How we reward our team Dynamic working environment with a diverse and driven team Huge opportunity for learning in a high growth environment, with progression opportunities based on success in the role 25 days of holiday allowance plus public holidays Wellbeing initiatives, including 3 wellbeing days in addition to holiday allowance Subsidised Private Medical Insurance including dental and vision Weekly team lunch and regular company socials MacBook Air or Windows Laptop (depending on your preference) Hybrid working set-up with in-person time expected at both our Shoreditch office and North Woolwich based depot Enhanced maternity/paternity/adoption policy Cycle to work scheme Dog friendly office Apply for this job
Company Description Publicis Media helps clients drive sustainable business growth by harnessing the modern media landscape to drive one-to-one consumer connections at scale. Publicis Media UK is made up of 2000 people working across market-leading media agencies including Zenith, Starcom and Spark Foundry as well as specialist practices Publicis Media Exchange (PMX), Performics, Publicis Sport & Entertainment, Publicis Media Content and NextTECHnow. Together they combine deep expertise in media investment, strategy, insights and analytics, data and technology, commerce, performance marketing and content. Publicis Media is part of Publicis Groupe and is present in more than 100 countries with over 23,500 employees worldwide. Our Commitment Publicis Media is committed to building a culturally diverse workforce and therefore strongly encourages applications from underrepresented groups. We are committed to equality of opportunity and welcome applications from individuals, regardless of their background. About Publicis Performics: Are you ready to re-invent digital marketing? At Performics, we're accelerating the great missions of our clients in the ever-evolving world of Social engine marketing, programmatic, social media, Commerce and affiliates. If you're ready to move at the speed of Google, Facebook, and Amazon, have an entrepreneurial spirit, get excited about finding smarter ways to do things, and demand performance for your clients, we'd love to meet you. We'll give you the tools, support, and freedom to lead, innovate, and grow. We hire exceptional people for our global headquarters in the US alongside major cities across the world. Our international presence spans 57 markets (and growing) including regional hubs in London, Dubai, and Singapore. Why Work with Us? The Performics function strategizes and provides digital activation services for global advertisers in over 57+ markets around the world with the aim to deliver the optimal outcome. Our Performance Centre of Excellence drives performance solutions across several channels including social, social, programmatic, commerce and affiliates. We have 30 different nationalities in our teams and work closely with teams from Google, Meta, TradeDesk and Amazon to deliver innovative solutions that helps deliver businessresults to our clients. Overview We are seeking a highly motivated and experienced AI/Data Science Product Strategy Lead to spearhead the development and implementation of innovative AI-powered solutions that will revolutionize our performance marketing capabilities. This pivotal role will be responsible for envisioning, building, and scaling AI automations and measurement products that directly enhance campaign performance, drive efficiency, and unlock new opportunities for our clients. You will be at the forefront of leveraging recent advancements in AI, particularly in the areas of Large Language Models (LLMs) and AI agent frameworks, to create truly game-changing solutions within a performance media context. This role demands a strategic thinker with strong technical acumen, a passion for innovation, and the ability to translate complex AI concepts into tangible and scalable product offerings. Responsibilities • Develop and own the AI product vision and strategy for performance marketing: Define a clear roadmap for AI-powered products and automations that address key challenges and opportunities within performance media, aligning with the agency's overall strategic objectives• Lead the ideation, development, and launch of AI-driven solutions: Conceptualize and build innovative AI products and automations focused on areas such as campaign optimization, audience segmentation, creative generation, bid management, reporting, and measurement• Develop and implement AI-powered measurement solutions: Create advanced attribution models, predictive analytics tools, and automated reporting dashboards that leverage AI to provide deeper insights into campaign performance and ROI• Build and deploy AI automations leveraging LLMs and AI agent frameworks: Design and implement solutions using cutting-edge technologies like LangChain, AutoGen, CrewAI, Semantic Kernel, LlamaIndex, and similar frameworks to automate tasks, enhance decision-making, and improve campaign performance• Stay ahead of the curve on emerging AI technologies: Continuously research and evaluate new advancements in AI, particularly in the areas of LLMs, generative AI, and agent frameworks, and identify opportunities for their application within performance marketing• Collaborate with cross-functional teams: Work closely with media buyers, analysts, data scientists, and engineering teams to define product requirements, manage development sprints, and ensure successful product launches and adoption• Drive the adoption and scaling of AI solutions: Develop and implement strategies to ensure the successful integration and adoption of AI products across the agency's client portfolio, focusing on measurable impact and scalability• Prototype and iterate rapidly: Develop MVPs and prototypes to test and validate AI solutions, iterating based on feedback and data• Write clean, efficient, and well-documented code: Contribute to the development of AI solutions through coding and scripting, ensuring maintainability and scalability Qualifications • Extensive experience in product roles within the performance marketing or advertising technology space, with a strong focus on AI and automation• Proven experience building and launching AI-powered products and automations specifically within a performance media context. This includes hands-on experience with campaign optimization, bidding algorithms, audience segmentation, and reporting solutions• Deep understanding of AI/ML concepts and techniques, with practical experience in applying them to real-world marketing challenges• Experience building products and automations leveraging Large Language Models (LLMs) and AI agent frameworks• Familiarity and practical experience with tools like LangChain, AutoGen, CrewAI, Semantic Kernel, LlamaIndex, or similar• Demonstrated ability to identify innovative AI solutions and successfully scale them within an organization• Strong coding skills in Python or similar languages, with experience in developing and deploying AI/ML models• Proficiency in working with data and analytics platforms, including experience with data manipulation, analysis, and visualization• Excellent analytical and problem-solving skills, with the ability to translate complex data into actionable insights• Strong communication, presentation, and interpersonal skills, with the ability to effectively communicate technical concepts to both technical and non-technical audiences• Bachelor's or Master's degree in Computer Science, Data Science, Engineering, Marketing, or a related field Bonus Points: • Experience working in or with performance media agencies• Experience with cloud computing platforms (e.g., AWS, Google Cloud, Azure)• Familiarity with marketing automation platforms and APIs• Contributions to open-source AI projects or publications Additional Information Publicis Media has fantastic benefits on offer to all of our employees. In addition to the classics, Pension, Life Assurance, Private Medical and Income Protection Planswe also offer; WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS - Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care. BENEFITS 24/7 helpline to support you on a personal and professional level.Access to remote GPs, mental health support and CBT.Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave. FLEXIBLE WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday, from your first day of employment. GREAT LOCAL DISCOUNTS This includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre. Full details of ourbenefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Pagewhich showcases our Inclusive Benefits and our EAG's (Employee Action Groups).
Aug 05, 2025
Full time
Company Description Publicis Media helps clients drive sustainable business growth by harnessing the modern media landscape to drive one-to-one consumer connections at scale. Publicis Media UK is made up of 2000 people working across market-leading media agencies including Zenith, Starcom and Spark Foundry as well as specialist practices Publicis Media Exchange (PMX), Performics, Publicis Sport & Entertainment, Publicis Media Content and NextTECHnow. Together they combine deep expertise in media investment, strategy, insights and analytics, data and technology, commerce, performance marketing and content. Publicis Media is part of Publicis Groupe and is present in more than 100 countries with over 23,500 employees worldwide. Our Commitment Publicis Media is committed to building a culturally diverse workforce and therefore strongly encourages applications from underrepresented groups. We are committed to equality of opportunity and welcome applications from individuals, regardless of their background. About Publicis Performics: Are you ready to re-invent digital marketing? At Performics, we're accelerating the great missions of our clients in the ever-evolving world of Social engine marketing, programmatic, social media, Commerce and affiliates. If you're ready to move at the speed of Google, Facebook, and Amazon, have an entrepreneurial spirit, get excited about finding smarter ways to do things, and demand performance for your clients, we'd love to meet you. We'll give you the tools, support, and freedom to lead, innovate, and grow. We hire exceptional people for our global headquarters in the US alongside major cities across the world. Our international presence spans 57 markets (and growing) including regional hubs in London, Dubai, and Singapore. Why Work with Us? The Performics function strategizes and provides digital activation services for global advertisers in over 57+ markets around the world with the aim to deliver the optimal outcome. Our Performance Centre of Excellence drives performance solutions across several channels including social, social, programmatic, commerce and affiliates. We have 30 different nationalities in our teams and work closely with teams from Google, Meta, TradeDesk and Amazon to deliver innovative solutions that helps deliver businessresults to our clients. Overview We are seeking a highly motivated and experienced AI/Data Science Product Strategy Lead to spearhead the development and implementation of innovative AI-powered solutions that will revolutionize our performance marketing capabilities. This pivotal role will be responsible for envisioning, building, and scaling AI automations and measurement products that directly enhance campaign performance, drive efficiency, and unlock new opportunities for our clients. You will be at the forefront of leveraging recent advancements in AI, particularly in the areas of Large Language Models (LLMs) and AI agent frameworks, to create truly game-changing solutions within a performance media context. This role demands a strategic thinker with strong technical acumen, a passion for innovation, and the ability to translate complex AI concepts into tangible and scalable product offerings. Responsibilities • Develop and own the AI product vision and strategy for performance marketing: Define a clear roadmap for AI-powered products and automations that address key challenges and opportunities within performance media, aligning with the agency's overall strategic objectives• Lead the ideation, development, and launch of AI-driven solutions: Conceptualize and build innovative AI products and automations focused on areas such as campaign optimization, audience segmentation, creative generation, bid management, reporting, and measurement• Develop and implement AI-powered measurement solutions: Create advanced attribution models, predictive analytics tools, and automated reporting dashboards that leverage AI to provide deeper insights into campaign performance and ROI• Build and deploy AI automations leveraging LLMs and AI agent frameworks: Design and implement solutions using cutting-edge technologies like LangChain, AutoGen, CrewAI, Semantic Kernel, LlamaIndex, and similar frameworks to automate tasks, enhance decision-making, and improve campaign performance• Stay ahead of the curve on emerging AI technologies: Continuously research and evaluate new advancements in AI, particularly in the areas of LLMs, generative AI, and agent frameworks, and identify opportunities for their application within performance marketing• Collaborate with cross-functional teams: Work closely with media buyers, analysts, data scientists, and engineering teams to define product requirements, manage development sprints, and ensure successful product launches and adoption• Drive the adoption and scaling of AI solutions: Develop and implement strategies to ensure the successful integration and adoption of AI products across the agency's client portfolio, focusing on measurable impact and scalability• Prototype and iterate rapidly: Develop MVPs and prototypes to test and validate AI solutions, iterating based on feedback and data• Write clean, efficient, and well-documented code: Contribute to the development of AI solutions through coding and scripting, ensuring maintainability and scalability Qualifications • Extensive experience in product roles within the performance marketing or advertising technology space, with a strong focus on AI and automation• Proven experience building and launching AI-powered products and automations specifically within a performance media context. This includes hands-on experience with campaign optimization, bidding algorithms, audience segmentation, and reporting solutions• Deep understanding of AI/ML concepts and techniques, with practical experience in applying them to real-world marketing challenges• Experience building products and automations leveraging Large Language Models (LLMs) and AI agent frameworks• Familiarity and practical experience with tools like LangChain, AutoGen, CrewAI, Semantic Kernel, LlamaIndex, or similar• Demonstrated ability to identify innovative AI solutions and successfully scale them within an organization• Strong coding skills in Python or similar languages, with experience in developing and deploying AI/ML models• Proficiency in working with data and analytics platforms, including experience with data manipulation, analysis, and visualization• Excellent analytical and problem-solving skills, with the ability to translate complex data into actionable insights• Strong communication, presentation, and interpersonal skills, with the ability to effectively communicate technical concepts to both technical and non-technical audiences• Bachelor's or Master's degree in Computer Science, Data Science, Engineering, Marketing, or a related field Bonus Points: • Experience working in or with performance media agencies• Experience with cloud computing platforms (e.g., AWS, Google Cloud, Azure)• Familiarity with marketing automation platforms and APIs• Contributions to open-source AI projects or publications Additional Information Publicis Media has fantastic benefits on offer to all of our employees. In addition to the classics, Pension, Life Assurance, Private Medical and Income Protection Planswe also offer; WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS - Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care. BENEFITS 24/7 helpline to support you on a personal and professional level.Access to remote GPs, mental health support and CBT.Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave. FLEXIBLE WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday, from your first day of employment. GREAT LOCAL DISCOUNTS This includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre. Full details of ourbenefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Pagewhich showcases our Inclusive Benefits and our EAG's (Employee Action Groups).
