170 jobs found

Sales Coordinator - Brand Partnerships Location: London, UK (Hybrid) About the Role Pubity Group is one of the world's leading social publishers, known for our high-reach brands and more. We work with the biggest brands and agencies to create culture-shaping branded content across social platforms. As a Sales Coordinator, you'll support our commercial team by helping us grow our partnerships with top-tier advertisers. You'll play a key role in lead generation, media plan coordination, and ensuring our CRM and sales systems run smoothly. This is an ideal opportunity for someone looking to break into media sales and learn the ropes in a fast-paced, creative, and high-growth environment. Key Responsibilities Lead Generation & Outreach: Research and build lead lists of prospective clients across key verticals (e.g. Travel, FMCG, Entertainment, Fashion, Tech). Book qualified meetings with marketing decision-makers at brands and agencies. Assist with outreach campaigns including email follow-ups and event invites. Support on meetings with the Sales team Media Planning Support Help structure media plans, pulling together rate cards, stats, and case studies. Prepare pitch materials and recap documents in collaboration with Sales and Strategy teams. Track live deals and campaigns through internal workflows. CRM & Sales Admin Maintain accurate and up-to-date records in our CRM system (HubSpot). Input meeting notes, deal stages, contact details, and campaign progress. Support with weekly pipeline reporting and lead tracking. What We're Looking For A keen interest in media, advertising, and digital culture. Strong organisational skills and a high attention to detail. Comfortable using Excel/Google Sheets, and happy to learn CRM tools like HubSpot or Salesforce. A proactive, can-do attitude - you're excited to reach out to new people and help the team win. Prior experience in a support role in media, advertising, or a commercial environment is a plus but not required. Why Join Pubity Group? Work directly with some of the most influential social brands on the internet. Learn the inner workings of media sales in a creative and supportive environment. Hybrid working and flexible culture. Rapid growth opportunities for the right candidate.

Business Development Consultant, Middle East Practice We are a fast-growing management consulting and data science company dedicated to innovation in healthcare. We work across the entire healthcare industry including Health Systems and Life Sciences companies, as well as working with health investors and their portfolio companies. We inspire clients to make change happen and improve health outcomes. We support our people to be courageous in doing the right thing. The Business Development Manager for the Middle East is a pivotal leadership role in our Middle East practice. The focus of the practice is to provide consulting excellence to all aspects of the global Middle East healthcare space. CF has extensive experience of collaborating with providers, commissioners, regulators and local and national government, as well as health system partners such as care providers and the voluntary and community sector. CF's multi-disciplinary consulting team provides end-to-end services, spanning strategy, finance, performance, organisational improvement, data and digital - adding value from inception through to the implementation of recommendations. Our proactive approach combines a deep knowledge of health systems, and life sciences with award-winning data science and expert analysis to empower and deliver enduring change in the health and care sector. The role The Business Development Manager is accountable to the Partners for the Middle East practice, Dr Zahra Safarfashandi and Dr Joud Abduljawad and is responsible for supporting them to lead the practice in collaboration with the wider Middle East leadership team. The focus of the role is leading the business development efforts of the practice and driving its performance, future strategy and growth. The role is responsible for developing the Middle East practice strategy as an input to the overall corporate strategy and for converting the strategy into annual business goals and quarterly OKRs to be delivered by the practice team. The Business Development Manager coordinates delivery of the business plan in-year, organising and managing the activities required for its delivery. In collaboration with the Marketing Team for CF, the Business Development Manager will orchestrate the marketing and thought leadership activities of the Middle East practice. This includes identifying and organising leadership team presence at networking events and conferences, ensuring the market is aware of our services and the positive impacts they have through case studies and impact statements, and organising thought leadership articles. Evaluation and assessing return on investment of our activities is part of the role's responsibilities, with the aim of continuous learning to improve the use of company resources. The Business Development Manager is responsible for end-to-end procurement processes. This includes forging relationships with key procurement contacts across the public sector, keeping abreast of portals and frameworks for contracts and forging partnerships with other suppliers which might aid our access to the market. Coordinating decisions to bid, engaging with client procurement teams, organising bid teams and quality assuring bid processes, vetting all fee tables to ensure compliance with company policies, managing the discount decisions in conjunction with the Partners, ensuring contracts and POs are in place. The continuous improvement of business development capabilities in health systems (and across the business, in collaboration with the Business Development Managers for Health Systems, Life Sciences and the Middle East) is a core aspect of the role. The Business Development Manager will have full ownership of our bid management process ensuring bids and proposals are developed to the highest quality level. Maintaining a high win rate, celebrating and learning from our successes to build strength and gaining feedback when we lose to enhance our approaches for the next time are key expectations to ensure the ongoing growth and development of the company. The Business Development Manager will set and maintain high standards in the production and use of management information as it pertains to the role, utilising company systems and ensuring efficient practice. This requires a collaborative approach with the corporate team and the other Business Development Managers to ensure standardised approaches allowing data to be aggregated and reported to the Executive Operating Committee and the Board. Within the Middle East practice the Business Development Manager will be responsible for the effective running of team meetings and the steering committee, using data to make informed decisions and acting on foresight to adapt plans in response to shifting market demands and practice performance. Requirements Responsibilities Your responsibilities will include, but not limited to: Strategic Business Planning and Management: Work closely with the Partners and the Business Development Consultant in the development of our priorities and plan on an annual, quarterly and monthly basis Identify emerging Middle East healthcare trends and opportunities that align with our business goals Support the end-to-end business development pipeline from discussion through to proposal development and contracting. Ensure the capture and use of management information to track and measure the performance of business development activities Coordinate Middle East team members to ensure effort is focussed on brand building and development of high priority clients. Proposal Development and Bid Management: Lead on the development and writing of proposals using post holder's in-depth knowledge of the Middle East healthcare sector Contribute to proposition, proposal and pitch development to ensure documents are tailored to client needs and of the highest quality Ensure compliance with both client and internal requirements during the bid process, including around pricing, resourcing and procurement rules Engage in problem-solving meetings and engage with relevant stakeholders to gather necessary information and insights for proposals Handle the necessary preparations to facilitate effective business development meetings Develop data and insights to inform our business development practices and processes in the region Take overall responsibility for the quality of the proposals submitted, demonstrating a drive for winning work Coach junior members of the team to contribute to proposal development and winning work Marketing and Thought Leadership: Collaborate with the Marketing Team to create compelling content that highlights the company's expertise in the Middle East region and healthcare innovation Monitor industry trends and insights to ensure the company remains at the forefront of innovation and thought leadership Partner with external stakeholders to develop co-branded marketing initiatives and joint thought leadership campaigns Facilitate participation in industry awards and recognition programs to bolster the company's reputation Team Leadership and Development: Delegate tasks effectively to the Consultant and Coordinator supporting the Middle East practice to ensure alignment with team capabilities and manage workloads Organise and assure a leader is briefed for the management of key internal meetings, such as steering groups, the MEOC and pipeline reviews, by setting agendas and coordinating inputs from other team members Networking: Network with potential partners to explore and develop collaborative projects Horizon scan, build strong relationships with client procurement teams, and network with potential partners Build and maintain relationships with client procurement teams to enhance business opportunities Identify and attend relevant conferences to build network and identify opportunities Requirements Mandatory In-depth knowledge of the Middle East healthcare industry Experience as a Consultant or Manager within strategy/management consulting Fluency in written and spoken Arabic Strong business development acumen, including identifying new opportunities and contributing to organisational growth Excellent written communication skills and experience developing proposals Ability to think strategically and develop comprehensive plans to address complex challenges for the Middle East healthcare industry Strong project management skills, including multitasking, resource management, and delivering successful outcomes within tight timeframes Proficiency in data analysis, with the ability to interpret analysis for informed decision-making Exceptional leadership abilities, with the capacity to inspire and mentor team members for high-performance results Excellent communication and interpersonal skills to establish and nurture client relationships Commitment to continuous learning and staying updated with industry trends and best practices Educated to a degree level (or equivalent experience) Benefits Benefits will vary depending on the your location, with different packages applicable for those based in the UK versus the Middle East.

Business Development & Marketing Operations Senior Manager Department: Business Development & Marketing Employment Type: Permanent Location: London Description We've got great things going on at Ogier. We're making a name for ourselves as a firm committed to innovation and doing things differently. Due to significant growth, an exciting opportunity has arisen to join Ogier's Business Development and Marketing team in a newly created position. We are seeking a Business Development & Marketing Operations Senior Manager to play a key role in optimising the performance, efficiency, and impact of Ogier's global business development and marketing function. Reporting to the Chief BD and Marketing Officer (CBDMO), this role will be responsible for driving operational excellence across priority projects, process improvements, budget and resource management, and cross-functional collaboration. The position requires a blend of strategic oversight, strong analytical capability, and hands-on execution. Key Responsibilities Operational Management Oversee the day-to-day operations of the Business Development & Marketing team to ensure the effective delivery of strategic priorities and consistent service quality across the business Working with the functional heads of units within the team continuously develop, document and maintain processes, systems, and tools to improve team efficiency, standardisation and project management practices Coordinate departmental KPIs and reporting to evaluate performance and inform strategic decisions Project Management Lead the planning, execution, and delivery of complex global BD and marketing initiatives in collaboration with key stakeholders Support the CBDMO in transforming strategic priority plans into operational deliverables with clear timelines and accountability Manage cross-functional projects, acting as a key coordinator for optimal coordination and alignment of the various units within the team Budget Oversight and Resource Management Working with the individual budget-holders, manage the Business Development & Marketing group's aggregated budgets, including forecasting, tracking spend, and supporting financial planning Collaborate with the finance team to ensure accurate and timely reporting, compliance, and efficient use of resources Working with the key stakeholders, maintain oversight of the team's vendor management and procurement processes Technology and Process Innovation Working closely with the Head of Digital Marketing, the Head of Client Intelligence and other stakeholders: act as a champion for the department's digital tools (e.g. CRM, digital marketing, digital platforms and project management software), ensuring optimal usage, training, and adoption in the team partner with IT (including the AI team) and external providers to evaluate, implement, and integrate technology solutions Identify opportunities for process improvement and automation to enhance efficiency and scalability Maintain knowledge of business processes, industry, and technology trends in marketing and business development technology solutions Business & Stakeholder Collaboration Serve as a trusted advisor and operational right-hand to the CBDMO, supporting leadership communications and team meetings, planning cycles, decision-making and reporting Build strong relationships with stakeholders across Ogier's Service Lines, offices and Business Support functions to drive integration and consistency Support the Business Development & Marketing team's development through skills audits, onboarding, and resource coordination Skills, Knowledge and Expertise Minimum of 10 years' experience in business development & marketing operations required, preferably in a law firm or other professional services University degree required Highly developed project management skills with relevant qualifications preferred Proven experience managing large-scale projects and departmental operations, ideally with global coverage Strong financial and analytical skills with confidence in budgeting and reporting tools and excellent attention to detail Strong experience with marketing and CRM platforms (e.g., InterAction, Vuture, etc.) Advanced MS excel, PowerBI expertise for data visualisation and analysis Excellent interpersonal and communication skills, both oral and written, with the ability to develop collaborative working relationships Client-focused mindset with the ability to engage confidently at all levels of the firm Highly organised, proactive, and delivery-focused, with a continuous improvement mindset Excellent judgment, strong prioritisation and problem-solving skills Self-motivated and able to work independently but also part of the wider team Ability to travel as needed to the firm's offices

Job Title: Creator Outreach & Community Coordinator Location: London (Hybrid/Remote) PetLab Co. is the world leader in the DTC pet supplement market with 50%+ market share, 9-figure revenue, profitable and rapidly growing globally. We're searching for a proactive, ambitious, and performance-focused Creator Outreach & Community Coordinator to join our fast-paced Influencer Marketing team. This is not a customer support or traditional community management role - it's a sales-driven position with clear KPIs, designed for someone who thrives on hitting targets, analysing performance, and optimising outreach strategies. In this role, you'll be responsible for executing and improving our creator outreach across TikTok Shop and other platforms, managing high-volume creator communications, and supporting campaign execution from first touchpoint through performance analysis. You'll be expected to split-test messaging, report on engagement weekly, and take ownership of improving creator conversion rates and pipeline growth. This is a brilliant opportunity for someone hungry to build a career in digital growth, with a strong interest in performance marketing, creator commerce, and social-first strategy. We're looking for a metrics-obsessed, self-starting team player eager to make a big impact and grow quickly. Key Responsibilities 40% - Creator Outreach & Onboarding Consistently hit outreach and activation KPIs by discovering new creators and executing structured, conversion-focused outreach across email and social DMs. Split-test outreach angles and messaging to optimise reply and conversion rates. Track and report weekly on creator performance, conversion metrics, and engagement quality. Identify and nurture high-potential creators through to activation and long-term collaboration. 40% - Creator Community & Inbox Management Own and manage all inbound and outbound communications across email, social DMs, and TikTok Shop. Ensure timely follow-ups, brief sends, seeding updates, and daily inbox coverage. Build and maintain strong, ongoing relationships with creators and ambassadors. Coordinate brief distribution, product seeding, and content deliverables using influencer management platforms. Provide first-level content feedback aligned with brief requirements and performance expectations. 20% - Reporting & Analysis Report weekly on outreach and community engagement metrics. Analyse performance data and test results to recommend improvements to outreach strategy, messaging, and workflow. Who Will You Report Into? Hi, I'm Alba, Influencer Marketing Manager at PetLab Co. As our creator programs grow rapidly, I need a driven, ambitious right-hand who thrives in performance-based environments. You'll work directly with me to grow our creator network, hit outreach and conversion targets, and report weekly on what's working and what's not. You'll also own the day-to-day management of all creator communications, ensuring every inbox - across email, social DMs, and TikTok Shop - runs smoothly, professionally, and efficiently. Strong community engagement is key, but this is not a support role - it's a sales-focused role where outreach, conversion, and performance are the priority. I'm looking for someone who treats outreach like a funnel, community management like a growth engine, and every inbox as an opportunity to optimise. If you're analytical, ambitious, and serious about a career in digital growth and creator marketing, this role will be an ideal launchpad. Company Culture & Work Environment At PetLab Co., we've built a culture around curiosity, ownership, and performance. You'll be joining a collaborative, fast-paced environment where the best ideas win - regardless of title or tenure. Data drives our decisions, speed drives our execution, and innovation drives our growth. Whether you're remote or in our London HQ, you'll be empowered with the tools and autonomy you need to succeed. We believe in radical responsibility, open feedback, and a shared obsession with making things better. 1-2 years of experience in creator outreach, influencer marketing, community management, or digital sales roles. Proven track record of working toward outreach or activation KPIs and improving results through testing and iteration analysing performance, and running structured experiments. Excellent written communication skills with a confident, persuasive, and empathetic tone. Experience managing high-volume inboxes across email, social DMs, or TikTok Shop. Highly organised with experience using CRMs or influencer management platforms. Analytical mindset with the ability to interpret outreach performance data and make informed recommendations. Passionate about creators, social-first content, and the rapidly evolving DTC landscape. Comfortable working in a fast-paced, target-driven environment where speed and results matter. Ambitious, self-starting, and excited to make a measurable impact in a high-growth environment. Exceptional written communication - clear, persuasive, and empathetic. Excellent organisational instincts with the ability to juggle multiple timelines, conversations, and follow-ups. Private Health Care through Vitality Generous Annual Leave - 28 days + public and bank holidays Flexible Working Hours - We focus on results and trust people to manage their time, whether working from home, while travelling, or in the office! - Employee Assistance Programme Royal London Pension Scheme - We offer a workplace pension scheme with one of the UK's leading providers of group pensions. With an employer contribution of 5%! Enhanced Maternity / Paternity / Adoption Leave - because time with new family members is important! Nursery Salary Sacrifice Scheme Generous Learning and development budget - We always want you to keep learning. Puppy Therapy - working in partnership with Paws in Work to provide a boost of oxytocin twice a year. Generous Learning and development budget - We always want you to keep learning. Free breakfast, fruits and snacks - refuel and revitalise with free munchies in the office. Working Environment - dogs are welcome! Life Assurance - In the event of your death, while employed by us, your chosen beneficiaries will be provided with a tax-free lump sum equivalent of four times your basic salary. Discount Vouchers & Gym Memberships - get discounts at a whole range of retailers and gym memberships through our provider, Sodexo. Electric Vehicle Scheme - Employees sacrifice salary in return for a new electric car, typically saving 30-40% of costs through income and tax and national insurance. Give Back Day - An extra day off in the year to volunteer plus a £50 contribution to your chosen charity. Health Cash Benefit - We offer the bronze package with enables you to claim a certain amount of cashback when you pay for something that is health related, i.e dental Petlab Co is an equal opportunity employer that is committed to diversity and inclusion. We encourage all applications irrespective of gender, race, sexual orientation, religion, age, nationality, marital status, and disability. We believe that diversity is at the heart of innovation and we welcome passionate candidates from all backgrounds. Come join the family and see for yourself!

Who we are Euromonitor International leads the world in data analytics and research into markets, industries, economies and consumers. We provide truly global insight and data on thousands of products and services; we are the first destination for organisations seeking growth. With our guidance, our clients can make bold, strategic decisions with confidence. What you will be doing The Sales Enablement Coordinator provides operational and logistical support enhancing the effectiveness of the sales organisation through the management of sales tools, coordination of training programs, and development of sales content and resources. This role involves a mix of project management, content creation, and technology management to ensure sales representatives have access to the most up-to-date and effective sales materials and strategies. This person will have a keen interest in incorporating AI into their processes and a passion for using technology as a teammate. This role will report to the Senior Project Manager, Sales Enablement and will be an integral part of the Sales Enablement team, working across the Sales Organization to roll out key initiatives. How will you be doing it Administration & coordination : Coordinate logistics for learning and talent activities, including scheduling and tracking participant progress. Sales tech stack management : Manage the allocation of sales tools and technology, monitor and report on usage, and ensure the availability of necessary resources and equipment. Provide first-line support to Sales team members. Content management : Assist in creating, organising, and uploading Sales learning materials to the Learning Management System (LMS), ensuring content is up-to-date and easily accessible. Data tracking & reporting : Track key learning metrics, reporting on participant engagement and providing updates on programme effectiveness. Event support : Provide logistical and operational support for both in-person and virtual training sessions, ensuring they run smoothly and meet stakeholders' expectations. Stakeholder support : Assist the Talent Development team and business leaders in communicating and coordinating activities, ensuring alignment with learning and talent management objectives. Engage with sales representatives and managers to identify gaps in knowledge and skills and facilitate the sharing of best practices to enhance the overall effectiveness of the sales team. Coordinate with Marketing to support lead generation campaigns and collateral for Sales. What you'll need Organisational focus : Strong attention to detail and the ability to manage multiple tasks with efficiency, ensuring that operational aspects of learning initiatives are executed smoothly. Supportive mindset : A collaborative, supportive role focused on assisting with logistics, content management, and tracking. Adaptability : Ability to work across various learning initiatives, adjusting to different needs and environments. Communication skills : Strong communication abilities to facilitate engagement with both internal teams and external stakeholders Sales/Sales Support : Experience in Sales or Sales Support and a passion for sales excellence. LMS Proficiency : Experience with Learning Management Systems (LMS), managing and updating content and tracking learning progress. Basic L&D Knowledge : A foundational understanding of learning and development concepts, processes, and best practices. Technology Proficiency : Comfortable working with digital tools to support learning initiatives, such as LMS, Microsoft Office, and other data tracking tools. Proficiency in data analytics such as Power BI a plus. AI proficiency : An understanding of key AI tools, technologies, and automation. What you'll get Professional Development: Grow your career with opportunities within a consultative and professional environment Positive Work Environment: Join a collaborative and inclusive workplace culture where your ideas are valued, diversity is celebrated, and teamwork is encouraged Community Involvement: Make a positive impact in the community through our volunteer programs, charitable initiatives, and corporate social responsibility efforts (and more .!) Our Values We act with integrity We are curious about the world We are stronger together We seek to empower We find strength in diversity

Senior Graduate Recruitment Manager - London/EMEA Business Services London Senior Graduate Recruitment Manager - London/EMEA Description The Senior Graduate Recruitment Manager will be responsible for driving excellence across the Graduate Recruitment & Development (GR&D) function, in London and across EMEA. The role-holder will work closely with GR&D Partners, recruitment panels, and key stakeholders to deliver a market-leading graduate recruitment strategy. The role will focus on ensuring exceptional candidate experiences, maintaining rigorous recruitment standards, and attracting diverse, high-quality talent aligned with the Firm's brand and global objectives. Main responsibilities: London: Lead, coach, and develop the London GR&D team and foster a high-performance culture Build and maintain relationships with key internal and external stakeholders, working closely with the Graduate Recruitment Partner, the Training Principal and other key stakeholders within the business, to shape and execute strategic recruitment initiatives Design and implement the Firm's Graduate Recruitment marketing, attraction and media strategy Oversee strategic projects and manage an annual budget exceeding a million Maintain up-to-date knowledge of industry trends, innovations, and best practices to inform continuous improvement in strategy and delivery Recruitment: Work closely with the Graduate Recruitment Officers (GROs) to lead and deliver the First-year insight scheme, training contract and vacation scheme recruitment processes Work closely with the Graduate Recruitment Interview Panel to ensure recruitment best practice, and consistent and robust decision making Build and manage high-impact relationships with universities, law faculties, careers services, and student societies; Attend relevant events as a senior representative of the Firm Oversee the delivery of the annual Graduate Recruitment marketing campaign Work closely with the Inclusion and Diversity team, manage key relationships with Diversity partner organizations, and ensure the Firm's graduate recruitment process supports the diversity agenda Design and deliver presentations and training sessions to support recruitment best practices across the business Development: Work closely with the Firm's Training Principal, Trainee Partners, Department Managers, Leadership and Learning (L&L) and the Graduate Recruitment & Development Officers (GRDOs) to manage and deliver the trainee development programme through to qualification Provide a strategic view of the talent pipeline into key groups and oversee the GRDOs on the trainee seat allocation and secondment process Work closely with the Trainee Solicitors and Training Principal to manage the qualification process, discuss trainee performance and qualification decisions with Partners, Department Heads and the Management Committee Manage trainee performance issues and provide pastoral care to the trainee population throughout their training contract Oversee and manage the team to deliver all trainee development processes (e.g. trainee evaluation process) and ensure regulatory compliance and best practice EMEA: Build and maintain key relationships with the Early Careers Teams across the EMEA region to promote a consistent, high-quality approach to graduate recruitment, which aligns with the Baker McKenzie brand Lead the evolution of the graduate marketing and attraction strategy across the region, starting in London and expanding to key EMEA offices Design and deliver impactful attraction campaigns, including in-person and virtual events, law fairs, presentations, and networking opportunities Partner with local and regional stakeholders to align recruitment goals with strategic headcount targets Manage employer branding and digital strategy specific to the local market, while maintaining global brand consistency Provide insights and recommendations based on analyzing data trends, competitor benchmarking and market knowledge Drive collaboration between Early Careers and Recruitment teams, across the EMEA region, to support broader initiatives and global consistency in approach Help drive centralization to facilitate further collaboration amongst recruitment teams across different offices Facilitate the sharing of best practices, resources, and insights; Help to pursue innovative solutions and a more cohesive recruitment strategy that benefits the entire EMEA Region and Firm Drive innovation in recruitment and candidate engagement, particularly through technology and social media Seek out and drive potential economies of scale across the region, both in attraction as well as procurement of materials, etc. Oversee intern and vacation scheme programmes, including planning, delivery and conversion processes Skills and experience: A bachelor's degree is preferred, but not essential Proven experience of managing a Graduate Recruitment team, preferably within a legal or other large professional services environment Experience in working across multiple EMEA jurisdictions A sound understanding of recruitment best practice as well as the wider graduate recruitment market. Able to provide subject matter expertise and deliver on strategic projects Able to operate effectively at a tactical level Strong interpersonal and stakeholder management skills, including experience advising senior leadership Excellent organisational and project management abilities Able to work both independently and collaboratively across multiple locations Show cultural sensitivity and adaptability in a multinational environment Passionate about diversity, equity, and inclusion in recruitment and talent development Market knowledge A strong understanding of the legal education landscape across Europe, in particular London, Amsterdam, Brussels and other major hubs Knowledge of the regulatory and cultural nuances impacting early careers in the EMEA region Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint) Experience with applicant tracking systems Able to analyze data to inform recommendations and business decisions Familiar with digital recruitment tools and social media platforms Reports to : Associate Director of Recruitment, EMEA Direct Reports: 2 x Senior Graduate Recruitment & Development Advisors Graduate Recruitment & Development Officer Graduate Recruitment Officer Graduate Recruitment & Development Coordinator Travel Requirements: As required for the role. Position Type : In Market Development Framework: Senior Manager About us At Baker McKenzie we are different in the way we think, work and behave. With our team of 13,000 people, including over 6,500 locally admitted lawyers, in over 70 offices worldwide, we have a passionately collaborative community of 60 nationalities and are committed to world-class career development to everyone in every job at every level. Baker McKenzie can offer you both the uncompromising commitment to excellence expected of a top firm paired with a passionately global and genuinely collaborative working environment. Additional Information Baker & McKenzie is an Equal Opportunity Employer. We are committed to promoting diversity and inclusion for all. Our unique international culture is reflected in the drawing together of a worldwide family of individuals from diverse cultures and backgrounds in all of our offices. We encourage the best people - regardless of race, religion or belief if any, gender, gender identity, disability, sexual orientation or age - to fulfill their professional aspirations with us. We are committed to ensuring an inclusive and accessible experience for all candidates.

Job Description Posted Thursday 17 July 2025 at 05:00 Expires Monday 1 September 2025 at 04:59 Built on the exceptional foundations of six leading event and community brands, Techoraco has been connecting leaders in fibre, towers, data centres and markets for over 25 years. With this heritage at our core, we are dedicated to using our strength, expertise, scale and standing to drive forward the most efficient and the most effective marketplaces across digital infrastructure and technology. ABOUT THE COMPANY Techoraco, a long-standing and trusted provider of large-scale, international networking events, memberships and news, that cover the complete digital infrastructure ecosystem from fibre, data centres, wireless access, subsea and satellite. For over two decades, our events have connected the leaders from more than 150 countries at our series of powerhouse events including: ITW, Metro Connect USA, Capacity Middle East, Datacloud Global Congress and Capacity Europe. The techoraco operations team is responsible for the operational delivery of over 20 annual telecoms and technology events and exhibitions, across North America, South America, Europe, Africa and Asia. Our events range from intimate leadership gatherings of 300 attendees to our flagship events of 5000+ attendees. JOB PURPOSE The Head of Operations will be an experienced manager coaching and developing Operations Managers and Operations Coordinators in the delivery of their allocated events as well as planning their own events. They will be responsible for overseeing and executing large scale events and will have complete operational management, including full budgetary control whilst maximising profitability. PRINCIPAL ACCOUNTABILITIES Team Related Demonstrates strong leadership presence with the ability to inspire and motivate Develop a high-performance culture by championing best practices and professional development Acts as a trusted adviser and role model, leading by example with confidence and integrity Building a 'one team' ethos for all levels of the operational functions so that there is an expansion of career development, succession planning and opportunities across the teams as well as sharing of skills and best practice Manage and develop direct reports using KPIs to track performance Recruiting and training new members of the team Event Related Responsible for event delivery - with end-to-end accountability for operational management of all events including customer journeys and improving onsite experience Developing and monitoring clear project operational milestones Maximising the profitability, sustainability, and quality of each event through effective project and cost management, costs to deliver target profit margins Focusing on continuous improvement: learning from other events, customer feedback groups, industry technology and innovations Managing end-to-end delivery of events each year of varying size, format, and complexity across a range of geographies Responsible for risk and compliance at events - ensure security plans are adhered to and that each event has a full risk and sustainability assessment Working with sales team to create packages that are innovative and profitable, identifying fixed vs variable costs and securing appropriate margins and delivery on ROI Monthly reporting of costs vs revenues and detailed budgets and explanation of monthly variances with the Event Operations Director Adding value to the bottom line and the customer experience through innovative operations solutions and by establishing new profitable, distinct features at events. Highlighting clear financial and operational milestones with teams and cross departments KEY INTERFACES Venues and venue sourcing team Suppliers Event team - sales, production, marketing, customer services, editorial Own team - operations Management team Business specialists - legal, risk, data protection, security, compliance KNOWLEDGE, EXPERIENCE AND SKILLS ESSENTIAL An established track record of delivering international, large scale and complex events and awards in the B2B or B2C space managing both large scale exhibitions (150+ stands) and multi stream conferences globally Technical experience from floor plan creation, rigging, health & safety, introducing creative flair to networking experiences Demonstrable experience in collaborating successfully with partners ancillary to a large-scale event (could be the city, transport, party, or other partners) White glove experience for clients and customers implementation Extensive experience in team management/ line management experience for 3+ team members, able to demonstrate coaching and people development Solid examples of building and refining a high-quality event delivery experience for all customer groups Solid project management/oversight, collaborative nature combining strategic thinking, and attention to detail Tangible examples of experience in implementing innovation and creativity for large scale international events over 5000+ people, 150+ stands, 120+, meeting rooms Led and implemented ESG and DEI initiatives for events Experience in venue and supplier contracting and negotiation upwards of £2.5m Proven experience in managing compliance and roll out risk policies and documentation affecting international events and large-scale exhibitions without damaging the customer experience Proactive and takes initiative by being able to identify problems, research and evaluate options creatively and innovatively Self-motivator and team motivator Confident decision-making, thought leadership and a focus on finding solutions and achieving results by taking accountability and ownership of decisions made Experience of developing and delivering new ideas, even in the face of long-established status quo No obstacles to international travel Right to work in the UK without need for visa sponsorship DESIRABLE Project managing events/projects and teams in other departments Experience of using and working with Salesforce, CVENT, NetSuite, ASP First Aid qualified/IOSH Managing Safety Certificate BEHAVIOURIAL COMPETENCIES Work well under pressure and to deadlines A willingness to travel and work late/overnight shifts on occasion Self-confident and clear decision making Agile and adaptable Conflict competent and opinionated Manages change and is open to change Solutions orientated BENEFITS Our new normal way of working is a two-and-a-half-day weekend (when events permit) and the ability to work flexibly mixing office and home-based working. Currently, staff are required to be in the office a minimum of one day a week, usually on a pre-agreed day (when broader team are in). You will receive a competitive salary as well as other benefits, including paid holidays, discretionary gifted days Access to LinkedIn learning for training and upskilling We are also an equal opportunities employer, welcoming applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age We offer a competitive compensation package which empowers our employees to thrive both professionally and personally. Our benefits package includes medical, dental and vision coverage, employer matching retirement plan, flexible work arrangements, vacation time & paid holidays, tuition reimbursement & learning resources. Techoraco provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.