Education Operations Officer - 12 Months FTC Education Full time Fixed Term Contract Please see job description for more information Role Purpose To contribute to the daily delivery and monitoring of the General Optical Council's (GOC) education activities. This role predominantly consists of the review, management and successful delivery of approval and quality assurance activities and all related processes under the direction of the Operations Manager - Education & CPD. The role will ensure that quality assurance activities are conducted in accordance with our policies, processes, standards and requirements and against agreed KPIs. Quality assurance visits form a major part of the role and will involve attendance (physically or remotely) at education providers across the UK and may require weekend working/travelling on occasion. As part of the visit process, the role holder will attend meetings and provide support to the Education Visitor Panel, advise on relevant process and standards, act as secretariat to the panel and complete follow up reports of the visit within agreed timescales. Outside of visit activities, the role holder will also be responsible for drafting reports, conducting risk reviews and analysing information. They will also support the implementation and quality assurance of the new Education and Training Requirements (ETRs). The role will involve regular stakeholder engagement, including dealing with and responding to queries from education providers, outcomes and quality assurance and enhancement methodology. The role holder will work collaboratively with the Education Development team to contribute to the development of policies, processes, documentation, templates and guidance for staff, education visitors and providers to ensure that current legislation and good practice is continually reflected. When required, the role holder will also support the work of the CPD team, to ensure efficient and effective administration of the GOC's CPD function. The post holder can be based anywhere in the UK but may need to travel to the office based in London (Canary Wharf) for meetings, based on business need. Key Accountabilities Conduct new and ongoing quality assurance activities (remotely/physically) for providers who offer, or intend to offer, GOC approved qualifications. Analyse data to identify and escalate any operational and/or regulatory risks and produce ad-hoc reports and information, including recommendations on the findings, to a range of stakeholders including internal colleagues, senior management, education providers, education visitors and GOC Committees. Ensure that queries and issues raised, both internally and externally, on matters relating to education outcomes or process are quickly and effectively resolved. Contribute to the coordination and delivery of stakeholder events such as EVP and provider workshops. This will include supporting the creation of agendas, content and follow-up work as well as delivering content when necessary. Ensure that statistical and KPI data is accurately maintained for reporting purposes and that education visitor panel (EVP) work logs are up to date to ensure they are paid correctly and on time; Maintain an environment of continuous improvement by collecting and feeding back views from stakeholders and working collaboratively with the Education Development team to design and implement policies, processes and department projects. Contribute to the effective coordination and delivery of CPD functionality for registrants and stakeholders. Other duties as required. Essential Skills/Experience/Qualifications Education quality assurance knowledge and experience. Well-developed understanding of higher and further education, assessment/awarding bodies, (degree) apprenticeships and career frameworks and interface with professional / statutory body programme accreditation and qualification approval processes. Ability to communicate effectively with a wide range of stakeholders with excellent presentation / verbal communications skills. Ability to analyse and assimilate complex information and produce evidence-based arguments. Excellent written communication skills, with an ability to write clearly, precisely, and accessibly on complex issues, with attention to detail and accuracy. Experience of managing multiple workflows and project outputs simultaneously. Embraces team-working, collaboration and negotiating with colleagues to deliver communications objectives. Excellent IT skills, including Word and Excel. Closing date for this role is 5 August 2025 5pm, please note we reserve the right to close this role early dependent on number of applications. Please note your application will not be accepted without a covering letter exampling how you meet the essential criteria of this role, no more than 2 A4 pages. Apply now Apply now Hours 34.75 Competitive Job attachments Education_Ops_Officer_JD_-_April_2025.docx
Aug 07, 2025
Full time
Education Operations Officer - 12 Months FTC Education Full time Fixed Term Contract Please see job description for more information Role Purpose To contribute to the daily delivery and monitoring of the General Optical Council's (GOC) education activities. This role predominantly consists of the review, management and successful delivery of approval and quality assurance activities and all related processes under the direction of the Operations Manager - Education & CPD. The role will ensure that quality assurance activities are conducted in accordance with our policies, processes, standards and requirements and against agreed KPIs. Quality assurance visits form a major part of the role and will involve attendance (physically or remotely) at education providers across the UK and may require weekend working/travelling on occasion. As part of the visit process, the role holder will attend meetings and provide support to the Education Visitor Panel, advise on relevant process and standards, act as secretariat to the panel and complete follow up reports of the visit within agreed timescales. Outside of visit activities, the role holder will also be responsible for drafting reports, conducting risk reviews and analysing information. They will also support the implementation and quality assurance of the new Education and Training Requirements (ETRs). The role will involve regular stakeholder engagement, including dealing with and responding to queries from education providers, outcomes and quality assurance and enhancement methodology. The role holder will work collaboratively with the Education Development team to contribute to the development of policies, processes, documentation, templates and guidance for staff, education visitors and providers to ensure that current legislation and good practice is continually reflected. When required, the role holder will also support the work of the CPD team, to ensure efficient and effective administration of the GOC's CPD function. The post holder can be based anywhere in the UK but may need to travel to the office based in London (Canary Wharf) for meetings, based on business need. Key Accountabilities Conduct new and ongoing quality assurance activities (remotely/physically) for providers who offer, or intend to offer, GOC approved qualifications. Analyse data to identify and escalate any operational and/or regulatory risks and produce ad-hoc reports and information, including recommendations on the findings, to a range of stakeholders including internal colleagues, senior management, education providers, education visitors and GOC Committees. Ensure that queries and issues raised, both internally and externally, on matters relating to education outcomes or process are quickly and effectively resolved. Contribute to the coordination and delivery of stakeholder events such as EVP and provider workshops. This will include supporting the creation of agendas, content and follow-up work as well as delivering content when necessary. Ensure that statistical and KPI data is accurately maintained for reporting purposes and that education visitor panel (EVP) work logs are up to date to ensure they are paid correctly and on time; Maintain an environment of continuous improvement by collecting and feeding back views from stakeholders and working collaboratively with the Education Development team to design and implement policies, processes and department projects. Contribute to the effective coordination and delivery of CPD functionality for registrants and stakeholders. Other duties as required. Essential Skills/Experience/Qualifications Education quality assurance knowledge and experience. Well-developed understanding of higher and further education, assessment/awarding bodies, (degree) apprenticeships and career frameworks and interface with professional / statutory body programme accreditation and qualification approval processes. Ability to communicate effectively with a wide range of stakeholders with excellent presentation / verbal communications skills. Ability to analyse and assimilate complex information and produce evidence-based arguments. Excellent written communication skills, with an ability to write clearly, precisely, and accessibly on complex issues, with attention to detail and accuracy. Experience of managing multiple workflows and project outputs simultaneously. Embraces team-working, collaboration and negotiating with colleagues to deliver communications objectives. Excellent IT skills, including Word and Excel. Closing date for this role is 5 August 2025 5pm, please note we reserve the right to close this role early dependent on number of applications. Please note your application will not be accepted without a covering letter exampling how you meet the essential criteria of this role, no more than 2 A4 pages. Apply now Apply now Hours 34.75 Competitive Job attachments Education_Ops_Officer_JD_-_April_2025.docx
HR Administrator (12 month FTC) page is loaded HR Administrator (12 month FTC) Apply locations London time type Full time posted on Posted Yesterday job requisition id R-03540 Business Unit: Global Human Resources Job Description: Role Summary The HR Administrator provides day to day HR Administration support for the EMEA region. The position requires a detail-oriented and proactive individual to support the Human Resources department in delivering efficient, accurate and compliant HR services. The HR Administrator acts as the first point of contact for all EMEA HR-related queries and will be responsible for handling administrative tasks, ensuring compliance with HR policies, maintaining employee records, and supporting recruitment, onboarding, and other HR functions. The HR Administrator will work alongside the EMEA HR team and provide support to the Global HR department as needed. This role is a 12 month fixed term contract (maternity cover). The responsibilities of the individual in this position include: HR operations & administration First point of contact for all EMEA HR queries, resolving or escalating appropriately, in-line with service level agreements (SLAs). Managing the EMEA HR Mailbox, ensuring timely and professional responses. Producing and issuing all HR related documentation, such as offer letters, contracts of employment, reference letters, leaver letters and job descriptions. Ensuring signed documentation is returned and filed appropriately. Maintaining accurate and up-to-date employee records on file and the HR database (Workday) (Including an annual audit of data for the region). Generating reports from Workday as required. Providing administrative support and note-taking for Employee Relations matters. Working with Global Operations teams to ensure HR operations are running smoothly. Tracking and following up on annual year-end reviews, Continuing Professional Development (CPD) logs, and goal-setting submissions. Ensuring the supervision process is initiated for all relevant new joiners in line with regulatory requirements. Coordinating the timely assignment and completion of mandatory training, including MiFID II modules, in partnership with Compliance. Learning and development Coordinating and providing administrative support to enable Global and EMEA training sessions. Loading region specific e-learnings onto the Workday portal as required. Running reports for the business to ensure completion of e-learnings. Ensuring training attendance and professional qualifications are tracked. Payroll coordination Coordinating the monthly associate payroll changes, ensuring that the relevant data and documentation is passed to the Payroll & Benefits Officer in a timely manner. Responsible for the business visitor monitoring process. Employee life cycle support Coordinating the end-to-end onboarding process, including preparation and issuing first day documentation and communication with line manager. Scheduling and facilitating the HR induction and coordinating wider corporate inductions. Managing all aspects of parental leave across the EMEA region, including maternity, paternity, adoption, and shared parental leave, ensuring timely communication, accurate system updates and coordination with payroll and line managers Organising and hosting quarterly "Meet the EEC" breakfasts / lunches to support new joiner integration and engagement. Managing of all aspects of the leaver process from confirming final working arrangements with managers to processing termination and arranging exit interviews. Collating exit interview feedback for quarterly reporting. General departmental administration Developing and maintaining the personnel filing system (both electronic and hard copy files). Developing and maintaining the EMEA HR Operations manual. Coordinating and issuing the EMEA associate HR newsletter. Issuing EMEA HR communications from the HR Mailbox. Ensuring the opening and dissemination of the post. Processing all invoices in a timely manner and tracking spend. Providing administrative support to the EMEA HR Team including photocopying and filing. Supporting regional and global HR projects and initiatives as and when required. Regulatory & Business conduct Displaying exemplary conduct and living by our organisations Code of Conduct. Taking personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct across the business. Effectively and collaboratively identifying, escalating, mitigating and resolving risk, conduct and compliance. The successful candidate will have extensive demonstrable skills and experiences including the following: CIPD Level 3 is desirable. Experience of working in Human Resources Administration, covering a range of generalist activities. Previous financial services experience (ideally covering EMEA client base) preferred. Working knowledge of Workday (or other HR systems). Excellent interpersonal skills with a strong customer focus. Good written and verbal communication skills. Excellent organisational skills. Ability to use own initiative and work independently Ability to prioritise workloads and work under pressure. Strong team player, able to co-operate and support team colleagues. Able to escalate issues and know when to ask for guidance. Uncovers and meets the needs of both the internal and external clients. Effectively manages client expectations and delivers value-added service. About Us Russell Investments is a leadingoutsourced financialpartner and global investment solutions firm providing a wide range of investment capabilities to institutional investors, financial intermediaries, and individual investors around the world. Building on an 89-year legacy of continuous innovation to deliver exceptional value to clients, Russell Investments works every day to improve the financial security of its clients. The firm is "Top 12 Ranked Consultant ()" in P&I survey 2024 with $906 billion in assets under advisement (as of December 31, 2024) and $331.9 billion in assets under management (as of March 31, 2025) for clients in 30 countries. Headquartered in Seattle, Washington in the United States, Russell Investments has offices around the world, including London, New York, Toronto, Sydney, Tokyo, Shanghai - and has opened a new office in Mumbai, India in June 2023."
Jul 11, 2025
Full time
HR Administrator (12 month FTC) page is loaded HR Administrator (12 month FTC) Apply locations London time type Full time posted on Posted Yesterday job requisition id R-03540 Business Unit: Global Human Resources Job Description: Role Summary The HR Administrator provides day to day HR Administration support for the EMEA region. The position requires a detail-oriented and proactive individual to support the Human Resources department in delivering efficient, accurate and compliant HR services. The HR Administrator acts as the first point of contact for all EMEA HR-related queries and will be responsible for handling administrative tasks, ensuring compliance with HR policies, maintaining employee records, and supporting recruitment, onboarding, and other HR functions. The HR Administrator will work alongside the EMEA HR team and provide support to the Global HR department as needed. This role is a 12 month fixed term contract (maternity cover). The responsibilities of the individual in this position include: HR operations & administration First point of contact for all EMEA HR queries, resolving or escalating appropriately, in-line with service level agreements (SLAs). Managing the EMEA HR Mailbox, ensuring timely and professional responses. Producing and issuing all HR related documentation, such as offer letters, contracts of employment, reference letters, leaver letters and job descriptions. Ensuring signed documentation is returned and filed appropriately. Maintaining accurate and up-to-date employee records on file and the HR database (Workday) (Including an annual audit of data for the region). Generating reports from Workday as required. Providing administrative support and note-taking for Employee Relations matters. Working with Global Operations teams to ensure HR operations are running smoothly. Tracking and following up on annual year-end reviews, Continuing Professional Development (CPD) logs, and goal-setting submissions. Ensuring the supervision process is initiated for all relevant new joiners in line with regulatory requirements. Coordinating the timely assignment and completion of mandatory training, including MiFID II modules, in partnership with Compliance. Learning and development Coordinating and providing administrative support to enable Global and EMEA training sessions. Loading region specific e-learnings onto the Workday portal as required. Running reports for the business to ensure completion of e-learnings. Ensuring training attendance and professional qualifications are tracked. Payroll coordination Coordinating the monthly associate payroll changes, ensuring that the relevant data and documentation is passed to the Payroll & Benefits Officer in a timely manner. Responsible for the business visitor monitoring process. Employee life cycle support Coordinating the end-to-end onboarding process, including preparation and issuing first day documentation and communication with line manager. Scheduling and facilitating the HR induction and coordinating wider corporate inductions. Managing all aspects of parental leave across the EMEA region, including maternity, paternity, adoption, and shared parental leave, ensuring timely communication, accurate system updates and coordination with payroll and line managers Organising and hosting quarterly "Meet the EEC" breakfasts / lunches to support new joiner integration and engagement. Managing of all aspects of the leaver process from confirming final working arrangements with managers to processing termination and arranging exit interviews. Collating exit interview feedback for quarterly reporting. General departmental administration Developing and maintaining the personnel filing system (both electronic and hard copy files). Developing and maintaining the EMEA HR Operations manual. Coordinating and issuing the EMEA associate HR newsletter. Issuing EMEA HR communications from the HR Mailbox. Ensuring the opening and dissemination of the post. Processing all invoices in a timely manner and tracking spend. Providing administrative support to the EMEA HR Team including photocopying and filing. Supporting regional and global HR projects and initiatives as and when required. Regulatory & Business conduct Displaying exemplary conduct and living by our organisations Code of Conduct. Taking personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct across the business. Effectively and collaboratively identifying, escalating, mitigating and resolving risk, conduct and compliance. The successful candidate will have extensive demonstrable skills and experiences including the following: CIPD Level 3 is desirable. Experience of working in Human Resources Administration, covering a range of generalist activities. Previous financial services experience (ideally covering EMEA client base) preferred. Working knowledge of Workday (or other HR systems). Excellent interpersonal skills with a strong customer focus. Good written and verbal communication skills. Excellent organisational skills. Ability to use own initiative and work independently Ability to prioritise workloads and work under pressure. Strong team player, able to co-operate and support team colleagues. Able to escalate issues and know when to ask for guidance. Uncovers and meets the needs of both the internal and external clients. Effectively manages client expectations and delivers value-added service. About Us Russell Investments is a leadingoutsourced financialpartner and global investment solutions firm providing a wide range of investment capabilities to institutional investors, financial intermediaries, and individual investors around the world. Building on an 89-year legacy of continuous innovation to deliver exceptional value to clients, Russell Investments works every day to improve the financial security of its clients. The firm is "Top 12 Ranked Consultant ()" in P&I survey 2024 with $906 billion in assets under advisement (as of December 31, 2024) and $331.9 billion in assets under management (as of March 31, 2025) for clients in 30 countries. Headquartered in Seattle, Washington in the United States, Russell Investments has offices around the world, including London, New York, Toronto, Sydney, Tokyo, Shanghai - and has opened a new office in Mumbai, India in June 2023."
Compliance and Risk Lead WFH or Hybrid 12-months FTC, full time Salary: £45-48k DOE Straightforward financial solutions with a human touch Our client, Foresters Friendly Society, is a well-established financial services company based in Southampton, Hampshire. They are a mutual, which means that profits are distributed to their members through policyholder bonuses to their savings and investment plans. They also provide a bespoke membership benefits package which gives back to their members in discretionary grants each year. Foresters Friendly Society celebrate their 190th anniversary in 2024 putting members at the heart of all they do. They are now seeking a confident and experienced Compliance and Risk Lead to join their team. You will be assisting the CEO with their overall responsibility for the Societys Compliance and Anti-Money Laundering Reporting Officer duties. You will also provide the support with some legal matters including the Societys contracts with third parties. Compliance and Risk Lead, your role: Advising and monitoring compliance by the Society with all current and future FCA requirements in all areas of responsibility (and reviewing other regulatory updates) Leading on implementing all regulatory change within remit Liaising with Chief Risk Officer concerning identification and mitigation of Regulatory Risk Guiding compliance input to Business projects and initiatives and managing policies and training material Ensuring all complaints are handled in the appropriate timescales and investigated properly Looking after FCA returns Overseeing Risk Management Framework (design, maintenance and ongoing framework) Supporting Society to identify, assess, analyse and report key and emerging risks and issues Ensuring that monitoring of risk exposures against risk appetite is undertaken and integrate within risk reporting Being responsible for the Compliance budget - challenging spending and reducing costs Producing annual Compliance Reviews and Plans for consideration and approval by the Audit, Risk & Compliance Committee Compliance and Risk Lead, the person: Previous involvement in FCA and PRA regulatory Compliance Experience of complaint handling, anti-money laundering implementation and monitoring and compliance monitoring Knowledge of life insurance, with profits and ISA products Good communication skills (verbal and written) Ability to work on own initiative Confident Microsoft Office user Desirable: Experienced in line management/supervision Familiar with mutual environment preferably Friendly society Compliance and Risk Lead, the benefits: Competitive salary and pension provision 25 days annual leave plus Bank Holidays and the day off for your birthday Holiday purchase scheme buy up to 3 extra days per annum Group Life Assurance 4 times your salary WPA Cash Plan Bonus based on individual performance up to 5% of your salary each year Staff discounts Pension provision 10% Employee Assistance Programme free, confidential advice line Car park off site, paid for Offers will be conditional upon pre-employment checks, including financial checks, being completed to the Societys satisfaction. Pure Human Resources Limited works in partnership with Foresters Friendly Society in providing HR and Recruitment support. No applications from agencies please. JBRP1_UKTJ
Feb 20, 2025
Full time
Compliance and Risk Lead WFH or Hybrid 12-months FTC, full time Salary: £45-48k DOE Straightforward financial solutions with a human touch Our client, Foresters Friendly Society, is a well-established financial services company based in Southampton, Hampshire. They are a mutual, which means that profits are distributed to their members through policyholder bonuses to their savings and investment plans. They also provide a bespoke membership benefits package which gives back to their members in discretionary grants each year. Foresters Friendly Society celebrate their 190th anniversary in 2024 putting members at the heart of all they do. They are now seeking a confident and experienced Compliance and Risk Lead to join their team. You will be assisting the CEO with their overall responsibility for the Societys Compliance and Anti-Money Laundering Reporting Officer duties. You will also provide the support with some legal matters including the Societys contracts with third parties. Compliance and Risk Lead, your role: Advising and monitoring compliance by the Society with all current and future FCA requirements in all areas of responsibility (and reviewing other regulatory updates) Leading on implementing all regulatory change within remit Liaising with Chief Risk Officer concerning identification and mitigation of Regulatory Risk Guiding compliance input to Business projects and initiatives and managing policies and training material Ensuring all complaints are handled in the appropriate timescales and investigated properly Looking after FCA returns Overseeing Risk Management Framework (design, maintenance and ongoing framework) Supporting Society to identify, assess, analyse and report key and emerging risks and issues Ensuring that monitoring of risk exposures against risk appetite is undertaken and integrate within risk reporting Being responsible for the Compliance budget - challenging spending and reducing costs Producing annual Compliance Reviews and Plans for consideration and approval by the Audit, Risk & Compliance Committee Compliance and Risk Lead, the person: Previous involvement in FCA and PRA regulatory Compliance Experience of complaint handling, anti-money laundering implementation and monitoring and compliance monitoring Knowledge of life insurance, with profits and ISA products Good communication skills (verbal and written) Ability to work on own initiative Confident Microsoft Office user Desirable: Experienced in line management/supervision Familiar with mutual environment preferably Friendly society Compliance and Risk Lead, the benefits: Competitive salary and pension provision 25 days annual leave plus Bank Holidays and the day off for your birthday Holiday purchase scheme buy up to 3 extra days per annum Group Life Assurance 4 times your salary WPA Cash Plan Bonus based on individual performance up to 5% of your salary each year Staff discounts Pension provision 10% Employee Assistance Programme free, confidential advice line Car park off site, paid for Offers will be conditional upon pre-employment checks, including financial checks, being completed to the Societys satisfaction. Pure Human Resources Limited works in partnership with Foresters Friendly Society in providing HR and Recruitment support. No applications from agencies please. JBRP1_UKTJ
Ref 21808 Your New Job Title: Junior Operations Officer - Banking The Skills You'll Need: English fluent, Administrative and Coordinating experience in the UK. Your New Salary: £33K + £2K in lieu of bens allowance Location: Central London Reporting To: Assistant Manager Job status: 12 months FTC Who You'll Be Working for: Our client is a well-established and fast expanding bank. What You'll be Doing Each Day: Support with main administrative tasks and project work for the department, within Clearing, Loan Administration and Treasury activities. Support and cover for various types of reconciliations that the department are responsible for. Support and cover for transaction flows for both corporate and treasury products and data entry for international and domestic payments. Support with monitoring of daily queue management to review/process; incoming messages that are to formatted correctly, held payments To provide customer support and deal with enquiries related to clearing services; status of payments, client statements, account status and non-receipt of funds. Support with case handling, including dealing with funds that have been returned by our agent banks, funds that have been held by our agent banks for AML reasons and messages to request further information from our clients to facilitate held payments. Support and cover for the transaction reporting required under both MiFID II and EMIR To support the production of daily, weekly and monthly management information Processing of monthly charges against the Participant accounts relating to bank charges and overdraft usage. Ensure all applicable processes and procedures are adhered to and updated as and when required. Support with team's any other ad-hoc administrative, coordination tasks and support requirements. Other: As required, establish good working protocols with the Head Office teams, as appropriate, to complete relevant tasks; Complete all training provided by Compliance, Risk and IT and other departments as necessary in a timely manner. Read and understand the Risk Management & Compliance framework (and the policies referenced therein) and the UK Staff Handbook; Identify, report and escalate material risk events, including conduct risk events and conflicts of interest, or losses to the Head of Department. Conduct Risk: Responsibility for the day-to-day identification, ownership and management of conduct risk and controls through the continuing development and implementation of the Bank's conduct risk framework processes. This includes the internal control processes designed to identify, assess and manage conduct risk, the execution of activities as intended and the identification, reporting and escalation/remediation of inadequate processes and control breaks. On a proactive basis, liaise with and seek guidance from the Second Line of Defence for policy and process queries. The Skills You'll Need to Succeed: You are confident communicator and comfortable in a client facing role You are methodical, detail orientated and organised You like to get things done and you take full responsibility for your actions You are proactive, self-motivated and hungry to learn Resourcefulness, and the self-motivation to learn our activities and the business Must be digitally savvy, competent on MS Office suite e.g., Excel You enjoy working with the data driven information and confident with numbers and systems Administrative experience within the UK (circa 3 years) Start date: ASAP Please view all our Team China jobs at Please follow us on Linkedin: people-first-team-china We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation. People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability. People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers. Please note that by applying for this job you accept our Terms of Use and Privacy Policy which can be found on our website.
Dec 15, 2022
Full time
Ref 21808 Your New Job Title: Junior Operations Officer - Banking The Skills You'll Need: English fluent, Administrative and Coordinating experience in the UK. Your New Salary: £33K + £2K in lieu of bens allowance Location: Central London Reporting To: Assistant Manager Job status: 12 months FTC Who You'll Be Working for: Our client is a well-established and fast expanding bank. What You'll be Doing Each Day: Support with main administrative tasks and project work for the department, within Clearing, Loan Administration and Treasury activities. Support and cover for various types of reconciliations that the department are responsible for. Support and cover for transaction flows for both corporate and treasury products and data entry for international and domestic payments. Support with monitoring of daily queue management to review/process; incoming messages that are to formatted correctly, held payments To provide customer support and deal with enquiries related to clearing services; status of payments, client statements, account status and non-receipt of funds. Support with case handling, including dealing with funds that have been returned by our agent banks, funds that have been held by our agent banks for AML reasons and messages to request further information from our clients to facilitate held payments. Support and cover for the transaction reporting required under both MiFID II and EMIR To support the production of daily, weekly and monthly management information Processing of monthly charges against the Participant accounts relating to bank charges and overdraft usage. Ensure all applicable processes and procedures are adhered to and updated as and when required. Support with team's any other ad-hoc administrative, coordination tasks and support requirements. Other: As required, establish good working protocols with the Head Office teams, as appropriate, to complete relevant tasks; Complete all training provided by Compliance, Risk and IT and other departments as necessary in a timely manner. Read and understand the Risk Management & Compliance framework (and the policies referenced therein) and the UK Staff Handbook; Identify, report and escalate material risk events, including conduct risk events and conflicts of interest, or losses to the Head of Department. Conduct Risk: Responsibility for the day-to-day identification, ownership and management of conduct risk and controls through the continuing development and implementation of the Bank's conduct risk framework processes. This includes the internal control processes designed to identify, assess and manage conduct risk, the execution of activities as intended and the identification, reporting and escalation/remediation of inadequate processes and control breaks. On a proactive basis, liaise with and seek guidance from the Second Line of Defence for policy and process queries. The Skills You'll Need to Succeed: You are confident communicator and comfortable in a client facing role You are methodical, detail orientated and organised You like to get things done and you take full responsibility for your actions You are proactive, self-motivated and hungry to learn Resourcefulness, and the self-motivation to learn our activities and the business Must be digitally savvy, competent on MS Office suite e.g., Excel You enjoy working with the data driven information and confident with numbers and systems Administrative experience within the UK (circa 3 years) Start date: ASAP Please view all our Team China jobs at Please follow us on Linkedin: people-first-team-china We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation. People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability. People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers. Please note that by applying for this job you accept our Terms of Use and Privacy Policy which can be found on our website.
Programme Support Officer | 12-month FTC | £28,823 - £33,909/annum | ASAP Start | Hybrid (London) Your new company We have a fantastic opportunity within a membership body. My client is looking for a Programme Support Officer on a 12-month Fixed Term Contract. The role is paying £28,823 - £33,909/annum plus fantastic benefits such as 30 days annual leave and up to 14% employers pension contribution. The purpose of the role is to provide effective and efficient support and control to corporate projects and programmes along with supporting the centralised PMO team through appropriate governance and quality assurance and maintaining standards. Your new role A successful candidate will: Track, monitor and support reporting of progress against project/programme plans, including for communications and realisation of benefits, flagging any concerns to project/programme manager. Assist in maintaining the project/programme risks, issues, dependencies, action log and change control and lessons learned registers, ensuring process to manage these are followed, ensuring timely reviews, monitoring and completion of actions. Help create and manage a schedule of all key project/programme and stakeholder meetings, co-ordinating paper deadlines, Reporting progress against plans and milestones, and updating the status. Assist in drafting presentations and timely distribution of papers for projects, programme boards, Directors' Group and Council, including proof reading. Act as a point of contact for enquires to your respective project/programme, answering queries, relaying messages and transferring queries as appropriate. Build and maintain effective professional relationships with key stakeholders, Reporting - prepare/ draft regular reports for projects and programme and assist with project and programme reporting queries. Co-ordinate with the programme managers to produce monthly information for Governance boards. Support the programme manager in financial tracking of budgets/costs/invoices and liaise with the budget holder and finance department as necessary What you'll need to succeed This opportunity is ideal for someone who has: Educated to degree level or equivalent Prince 2 or APM Qualification Knowledge of programme controls especially risk and issue coordination and management and an understanding of change implementation and impact Experience in working in Projects or Programme Teams - supporting Programme Managers / Co-ordinations / PMOs Clear evidence of working effectively as a collaborative and supportive team member with strong customer focus demonstrating a thorough understanding of customer needs Excellent communication skills, verbally and in writing Proven experience of servicing meetings, including drafting of papers and minute taking Excellent IT skills such as MS Word, Outlook, MS Project and PowerPoint What you'll get in return This fantastic opportunity is on a 12-month Fixed Term Contract. The role is paying £28,823 - £33,909/annum plus fantastic benefits such as 30 days annual leave and up to 14% employers pension contribution. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Dec 05, 2021
Full time
Programme Support Officer | 12-month FTC | £28,823 - £33,909/annum | ASAP Start | Hybrid (London) Your new company We have a fantastic opportunity within a membership body. My client is looking for a Programme Support Officer on a 12-month Fixed Term Contract. The role is paying £28,823 - £33,909/annum plus fantastic benefits such as 30 days annual leave and up to 14% employers pension contribution. The purpose of the role is to provide effective and efficient support and control to corporate projects and programmes along with supporting the centralised PMO team through appropriate governance and quality assurance and maintaining standards. Your new role A successful candidate will: Track, monitor and support reporting of progress against project/programme plans, including for communications and realisation of benefits, flagging any concerns to project/programme manager. Assist in maintaining the project/programme risks, issues, dependencies, action log and change control and lessons learned registers, ensuring process to manage these are followed, ensuring timely reviews, monitoring and completion of actions. Help create and manage a schedule of all key project/programme and stakeholder meetings, co-ordinating paper deadlines, Reporting progress against plans and milestones, and updating the status. Assist in drafting presentations and timely distribution of papers for projects, programme boards, Directors' Group and Council, including proof reading. Act as a point of contact for enquires to your respective project/programme, answering queries, relaying messages and transferring queries as appropriate. Build and maintain effective professional relationships with key stakeholders, Reporting - prepare/ draft regular reports for projects and programme and assist with project and programme reporting queries. Co-ordinate with the programme managers to produce monthly information for Governance boards. Support the programme manager in financial tracking of budgets/costs/invoices and liaise with the budget holder and finance department as necessary What you'll need to succeed This opportunity is ideal for someone who has: Educated to degree level or equivalent Prince 2 or APM Qualification Knowledge of programme controls especially risk and issue coordination and management and an understanding of change implementation and impact Experience in working in Projects or Programme Teams - supporting Programme Managers / Co-ordinations / PMOs Clear evidence of working effectively as a collaborative and supportive team member with strong customer focus demonstrating a thorough understanding of customer needs Excellent communication skills, verbally and in writing Proven experience of servicing meetings, including drafting of papers and minute taking Excellent IT skills such as MS Word, Outlook, MS Project and PowerPoint What you'll get in return This fantastic opportunity is on a 12-month Fixed Term Contract. The role is paying £28,823 - £33,909/annum plus fantastic benefits such as 30 days annual leave and up to 14% employers pension contribution. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Salary: £22,995 - £24,258 per annum Location: Haringey, North London Contract : 12-month FTC Hours : 36 hours per week About the role: To be a mobile member of the Estates & Neighbourhood Services Team operating across all areas of the borough. To carry out site inspections to report on health & safety, property conditions, identify repairs and other maintenance issues. To collect and transport belongings, goods, refuse and other items from communal areas, offices, stores, sheds, garages, voids, and residential properties for storage, use or disposal. To carry out and assist the general teams with Fire Risk Actions across the borough. To carry out general cleansing of communal internal and external estate areas, including graffiti removal, using, when required, specialist equipment such as pressure washers, steam cleaners, extension poles, etc. as directed. Duties and responsibilities To carry out the clearing and closing of FRA actions and in particular the clear communal areas work. To remove or paint over graffiti using specialist equipment, chemicals and appropriate paint, priority being given to racist or sexist graffiti. To carry out window cleaning to communal areas above ground floor level using appropriate equipment. Report any vandalism, Anti-Social behaviour, breaches of tenancy conditions misuse of facilities, parking Issues, suspected abandoned vehicles and breach of tenancy conditions. Identify and report communal repairs undertaking minor repairs and basic maintenance. To clear refuse, rubbish, and unapproved items from communal areas, such as hallways, landings, stairwells, lobbies, gardens, garage roofs and estate porches using specialist equipment. To carry out the clearance and cleaning of blocked refuse chutes. Tipping refuse in compliance with trade refuse and waste disposal site rules and regulations. To collect and transport belongings, goods, refuse and other items from communal areas, offices, stores, sheds, garages, voids, and residential properties for storage, use or disposal. To respond and assist with emergency situations which occur during working hours, including providing barriers, warning signs, and arranging clearance of fire and flood debris. To have knowledge of emergency procedures in case of accident, fire, flood etc. and report specific emergency situations promptly to the Emergency Service. To keep secure, regularly check and maintain in good order; equipment, mobile phones, block entry keys and any other items issued. To report any dangers to the public on an estate, including emergency repairs, making safe or securing hazardous sites, as necessary. To report any insecure residential properties or HfH controlled cupboards, roof hatches or lockable rooms and to carryout temporary repairs where possible. To maintain all required records required for the post including, worksheets, accident / incident reports, repairs records, hazard records as directed by the line manager. To be aware of and minimise any risks to the public resulting from the use of materials and equipment in public places. To be responsible for the safety and proper use of all plant, tools, or equipment in the care of the post holder. Ensure the estate cupboards, meter cupboards, roof hatches, access ladders and all other lockable rooms are secure and to safeguard any keys. To drive council vehicle and direct the work of the team to achieve the days tasks as directed by the Management Team. To ensure vehicles are kept in a clean and useable condition ensuring all equipment, materials and rubbish are removed and Fuel/Ad Blue levels are maintained. To undertake any other duties consistent with the objectives of the post. Essential Experience Experience in working with cleaning materials and equipment. Experience in using hand and power tools. Working with members of the public, particularly the elderly and vulnerable. General labouring including manual handling and working at height. Knowledge and skills Able to write memos, letters, and simple reports and communicate effectively. Able to undertake basic inspections using guidance and information provided. Able to use IT commensurate to the role including via mobile devices. Ability to deal helpfully and tactfully with customers. Able to work on own initiative and as a member of a team. Knowledge of repairs reporting and basic maintenance. Good awareness and knowledge of Health and Safety. An awareness of the needs of vulnerable groups in the local community. About us Homes for Haringey is an Arm's Length Management Organisation (ALMO) of the London Borough of Haringey. We are firmly committed to working collaboratively toward building a spirit of team working in which innovation is encouraged and individuals can thrive. We are committed to developing our employees and provide a wide range of learning and development opportunities, flexible working, generous leave entitlement, and access to the Local Government Pension Scheme. You will need to provide a CV and a Supporting Statement to be considered for this vacancy. The closing date for completed applications will be Sunday 12th December 2021 Contact: Jessica Earl Job ID: REF-5I-GRTHO7Y
Dec 03, 2021
Seasonal
Salary: £22,995 - £24,258 per annum Location: Haringey, North London Contract : 12-month FTC Hours : 36 hours per week About the role: To be a mobile member of the Estates & Neighbourhood Services Team operating across all areas of the borough. To carry out site inspections to report on health & safety, property conditions, identify repairs and other maintenance issues. To collect and transport belongings, goods, refuse and other items from communal areas, offices, stores, sheds, garages, voids, and residential properties for storage, use or disposal. To carry out and assist the general teams with Fire Risk Actions across the borough. To carry out general cleansing of communal internal and external estate areas, including graffiti removal, using, when required, specialist equipment such as pressure washers, steam cleaners, extension poles, etc. as directed. Duties and responsibilities To carry out the clearing and closing of FRA actions and in particular the clear communal areas work. To remove or paint over graffiti using specialist equipment, chemicals and appropriate paint, priority being given to racist or sexist graffiti. To carry out window cleaning to communal areas above ground floor level using appropriate equipment. Report any vandalism, Anti-Social behaviour, breaches of tenancy conditions misuse of facilities, parking Issues, suspected abandoned vehicles and breach of tenancy conditions. Identify and report communal repairs undertaking minor repairs and basic maintenance. To clear refuse, rubbish, and unapproved items from communal areas, such as hallways, landings, stairwells, lobbies, gardens, garage roofs and estate porches using specialist equipment. To carry out the clearance and cleaning of blocked refuse chutes. Tipping refuse in compliance with trade refuse and waste disposal site rules and regulations. To collect and transport belongings, goods, refuse and other items from communal areas, offices, stores, sheds, garages, voids, and residential properties for storage, use or disposal. To respond and assist with emergency situations which occur during working hours, including providing barriers, warning signs, and arranging clearance of fire and flood debris. To have knowledge of emergency procedures in case of accident, fire, flood etc. and report specific emergency situations promptly to the Emergency Service. To keep secure, regularly check and maintain in good order; equipment, mobile phones, block entry keys and any other items issued. To report any dangers to the public on an estate, including emergency repairs, making safe or securing hazardous sites, as necessary. To report any insecure residential properties or HfH controlled cupboards, roof hatches or lockable rooms and to carryout temporary repairs where possible. To maintain all required records required for the post including, worksheets, accident / incident reports, repairs records, hazard records as directed by the line manager. To be aware of and minimise any risks to the public resulting from the use of materials and equipment in public places. To be responsible for the safety and proper use of all plant, tools, or equipment in the care of the post holder. Ensure the estate cupboards, meter cupboards, roof hatches, access ladders and all other lockable rooms are secure and to safeguard any keys. To drive council vehicle and direct the work of the team to achieve the days tasks as directed by the Management Team. To ensure vehicles are kept in a clean and useable condition ensuring all equipment, materials and rubbish are removed and Fuel/Ad Blue levels are maintained. To undertake any other duties consistent with the objectives of the post. Essential Experience Experience in working with cleaning materials and equipment. Experience in using hand and power tools. Working with members of the public, particularly the elderly and vulnerable. General labouring including manual handling and working at height. Knowledge and skills Able to write memos, letters, and simple reports and communicate effectively. Able to undertake basic inspections using guidance and information provided. Able to use IT commensurate to the role including via mobile devices. Ability to deal helpfully and tactfully with customers. Able to work on own initiative and as a member of a team. Knowledge of repairs reporting and basic maintenance. Good awareness and knowledge of Health and Safety. An awareness of the needs of vulnerable groups in the local community. About us Homes for Haringey is an Arm's Length Management Organisation (ALMO) of the London Borough of Haringey. We are firmly committed to working collaboratively toward building a spirit of team working in which innovation is encouraged and individuals can thrive. We are committed to developing our employees and provide a wide range of learning and development opportunities, flexible working, generous leave entitlement, and access to the Local Government Pension Scheme. You will need to provide a CV and a Supporting Statement to be considered for this vacancy. The closing date for completed applications will be Sunday 12th December 2021 Contact: Jessica Earl Job ID: REF-5I-GRTHO7Y
