Trade Counter Assistant

Trade Counter Assistant
Location: Washington, UK
Salary: £30,000 per annum
Hours: Full-time, 40 hours per week (Monday to Friday)

About the Role:
We are seeking a reliable and customer-focused Trade Counter Assistant to join our team at a busy wholesale business in Washington. This is a full-time position, offering a competitive salary and a stable, Monday-to-Friday schedule.
You will play a key role in the day-to-day running of the trade counter, assisting customers, processing orders, and ensuring the shop floor and stock areas are well maintained. This role also includes responsibilities for opening and/or locking up the premises as part of a rota.

Key Responsibilities:

• Provide excellent customer service at the trade counter
• Accurately process sales and returns using the till system
• Offer product advice and support to customers, both trade and public
• Assist with stock control, including receiving deliveries and restocking shelves
• Maintain a clean, safe, and organised working environment
• Open and/or lock up the premises as required
• Support the wider team in warehouse and dispatch duties as needed

Requirements:

• Previous experience in a trade counter, retail, or wholesale environment preferred
• Good communication and customer service skills
• Basic computer skills and familiarity with EPOS systems
• Reliable, punctual, and able to work independently
• Physically fit and able to carry out manual handling tasks
• Flexibility to open or close the site as part of a rota

What We Offer:

• £30,000 annual salary
• 40-hour work week, Monday to Friday
• No weekend work
• Stable and supportive team environment
• On-the-job training and opportunities to grow