Maintenance Technician

Role: Building Care Operative/Maintenance Technician/Handyman
Location: Banbury station - with travel to other sites as required
Contract Type: Permanent
Salary: £35,000 per annum

Purpose of the role

To provide reliable and semi-skilled handyperson services to support our Property, Assets & Facilities Management team supporting the upkeep of station assets and buildings and supporting the provision of planned and reactive non-technical maintenance in the 4 depots. This role involves carrying out a variety of repair, maintenance, and general handyman duties to ensure the stations remain safe, clean, SQR (Service Quality Regime) compliant and fully operational for passengers and staff.

Key Responsibilities:

• Perform general maintenance tasks including minor repairs, painting, carpentry, plumbing, and general SQR and safety checks
• To assist depot technical staff with 2-man jobs (Light column lowering)
• Inspect Chiltern facilities regularly and report or resolve issues such as broken fixtures, faulty doors, lighting problems, vandalism and SQR failures
• Maintain and repair station furniture, signage, platforms, and public areas
• Respond promptly to maintenance requests and emergencies.
• Support the installation of new equipment or infrastructure when required
• Comply with health & safety policies and procedures, ensuring all work is conducted safely
• Liaise with station management, contractors, and suppliers as needed.
• Maintain accurate records of maintenance work performed via the Chiltern Concerto system
• Assist with seasonal tasks such as snow clearance, gutter and ground drainage cleaning, leaf removal, and general grounds upkeep including vegetation removal

Personal Specification:

• Previous experience as a handyman or maintenance operative, preferably in a public or transport environment
• Basic skills in carpentry, plumbing, painting, and minor electrical repairs
• Good understanding of health & safety regulations related to railway environments
• Ability to work independently and as part of a team
• Strong communication skills and a customer-focused approach
• Physically fit and able to work outdoors in all weather conditions
• Willingness to work flexible hours, including early mornings, evenings, weekends, and public holidays
• Full UK driving licence is essential
  

Desirable Experience:

• Experience working within railway or transport infrastructure.
• Basic first aid qualification.

Our benefits include

We offer a competitive salary and benefits package, a culture of respect, challenge and innovation with excellent opportunities for growth and development.

• All active staff and their eligible partners/dependants are entitled to free standard class leisure travel on Chiltern Railways, Cross Country, Arriva Rail London, Grand Central.
• Active staff are also entitled to residential and duty standard class travel on all of the above services
• Defined Benefit Pension Plan
• Arriva Village - access to online benefits and discounts
• Cycle to Work Scheme
• Employee Assistance Plan
• Physio Line - We offer complementary 24-hour physio for everyone
• Eye Care - You re entitled to free eye tests and if you need glasses for computer use we will pay up to £80.00 towards your lenses and frames
• We offer 25 days annual leave as well as statutory holidays
• Support - Peer Support, Samaritans, and Railway Chaplain