Store Manager and Assistant Store Manager

Join Our Team as a Store Manager! Full-time role (40 hours per week)

Are you a dynamic and customer-focused individual with a passion for sales and operations management, with a proven track record in the self-storage industry? We are seeking a highly motivated and experienced Store Manager to lead our Swindon facility. If you thrive in a fast-paced environment and have a knack for delivering excellent customer service, this could be the perfect role for you!

Key Responsibilities:

• Customer Service: Provide exceptional service to our customers, from handling inquiries to processing reservations and managing their storage needs.
• Sales: Drive sales by achieving monthly rental targets, selling products and services, implementing local marketing strategies, and collecting revenue.
• Operations: Oversee the daily operations of the facility, ensuring it is clean, secure, and well-maintained. Management, pest control, landscaping, cleaning, repairs and maintenance, and invoice processing
• Security: Manage access control, monitor security systems, and ensure the safety of our customers' belongings.
• Administration: Maintain accurate records, manage budgets, and prepare regular reports for senior management.

What We re Looking For:

• Experience: Previous experience in the self-storage industry is preferable.
• Skills: Strong leadership, communication, and organisational skills, with the ability to work independently.
• Tech-Savvy: Comfortable using management software and Microsoft Office.
• Customer-Oriented: A friendly, approachable manner with a focus on customer satisfaction.

Why Join Us?

• Competitive salary with a generous bonus scheme.
• Opportunities for career development and growth within our expanding company.
• Employee discounts on storage units and retail items.
• Pension plan and other benefits.
• On-site parking and a supportive team environment.

Join Our Team as an Assistant Store Manager! Part-time roles, up to 25.5 hours per week

Additionally, we are seeking two Assistant Store Managers to join our Swindon facility and support its growth. You will be joining a team with an opportunity to shine. If you are looking for a fast-paced environment where you can bring excellent organisation and administration skills and deliver exceptional customer service, this could be the perfect role for you!

Key Responsibilities:

• Sales: Responding quickly and proactively to inquiries, maintaining regular contact with supporting organisations, and maintaining existing customers.
• Customer Service: Deliver exceptional service to our customers at all times with a can do approach, from handling inquiries to processing reservations and managing their storage needs.
• Health & Safety: Ensure the highest standards of cleanliness are maintained. Monitor and act as required regarding pest control, landscaping, cleaning, repairs, and maintenance, conduct regular fire risk assessments, and ensure Health and Safety requirements are adhered to.
• Administration: Maintain accurate records, monitor rent payments and arrears, maintain and update the various systems, ensuring all company information is processed appropriately.

What We re Looking For:

• Experience: Previous experience in administration is essential. Experience in the self-storage industry is a plus, but not essential.
• Skills: Excellent organisational skills, able to deal with changing priorities, with the ability to work independently.
• Tech-Savvy: Comfortable using management software and Microsoft Office 365. Full training will be given.
• Customer-Oriented: A friendly, approachable manner with a focus on customer satisfaction.

Why Join Us?

• Competitive salary.
• Opportunities for career development and growth within our expanding company.
• Employee discounts on storage units and retail items.
• Pension plan and other benefits.
• On-site parking and a supportive team environment.

How to Apply:

If you re ready to take the next step in your career, we would love to hear from you! Please submit your CV and a covering letter detailing your relevant experience to (url removed)

NO AGENCIES PLEASE