Aroma-Zone is on a mission to empower everyone to care for their wellbeing.
Born in France and loved by millions, we're now bringing our passion for natural beauty and wellness to the UK with our first London boutique.
We are looking for an Assistant Store Manager to help lead our London team. In this key role, you'll support the Store Manager in delivering operational excellence, inspiring the team, and ensuring a premium customer experience every day.
MissionLead the customer experience
Ensure a warm, attentive, and inspiring atmosphere on the shop floor
Oversee till flow and boutique presentation to guarantee a smooth and premium guest journey
Support boutique animations and suggest tools to enhance service and efficiency
Support team performance
Help lead and energise the team alongside the Store Manager
Train staff on brand values, product knowledge, and customer care
Step in for the Store Manager when needed, managing schedules and daily operations
Drive operational excellence
Oversee daily store operations and ensure high standards from open to close
Monitor tills, manage deposits, and support financial reporting
Maintain a safe, clean, and brand-aligned environment through scent, lighting, and visual details
ProfilWhat we're looking for
Qualification in Commerce/Retail and experience in high-footfall retail environments.
Strong knowledge of beauty, skincare, and natural wellness products.
Confident in customer service, sales techniques, and team coordination.
Proficient in office software, POS systems, and performance reporting.
A natural leader with excellent communication and coaching skills.
Calm, organised, and solutions-focused in fast-paced environments.
Detail-oriented and aligned with our brand's values and aesthetics.
French speaking is a plus.
Why join Aroma-Zone?
This is a rare chance to shape the UK launch of a much-loved French brand, make a positive impact on people and the planet, and grow with a purpose-led company that celebrates simplicity, authenticity, and kindness.
We're proud to be an equal opportunities employer and welcome everyone, exactly as they are.
Sound like you? Apply now - or share with someone who might love this journey as much as we do!