Head of Partnerships (Retail)

Buyagift and Red Letter Days are the UK's leading gift experience provider. We're all about turning special moments into extra-special memories. With a gifting range of 4000+ experiences from spa days and skydives to gourmet treats and once-in-a-lifetime adventures, we make it easy to give the gift of wow.

As part of the Moonpig Group, we're proud to share that our vision is to become the most trusted platform in the UK gift experience market. Our mission is to spread happiness through thoughtful, joy-filled experiences. People are at the heart of everything we do. Since joining the Moonpig Group in 2022, we've been powered by strong values, bold ideas and a shared passion for making a real difference. Here, you'll have the chance to shape the kind of experiences people never forget - and help us build connections that truly matter.

London - Hybrid (2-3 days in office) Competitive Salary + Benefits

About the role

We're looking for a Head of Partnerships to lead and grow our retail channel strategy across Buyagift and Red Letter Days. You'll drive revenue, optimise trading performance, and develop lasting relationships with key partners, Moonpig included. This is a high-impact leadership role, perfect for someone who thrives in fast-moving environments and loves building commercial success stories.

You'll work closely with our Commercial Director and collaborate with Trading, Buying, Merchandising, and Marketing teams to deliver on our bold growth ambitions.

Key Responsibilities:

• Develop and execute our partnership strategy across online and offline retail accounts
• Own channel revenue, margin, and performance-delivering against budget
• Build and strengthen relationships with strategic partners, including Moonpig and Amazon
• Maximise product distribution and visibility during peak periods
• Identify and grow new retail opportunities to enhance our brands
• Align trading plans with overall B2C strategy
• Shape and lead the Moonpig range proposition
• Manage and develop a high-performing team, aligned to channel needs

About You:

• 5+ years in senior sales or business development roles managing corporate accounts
• Proven experience in fast-paced retail, product, or service environments
• Strong track record of hitting revenue and margin targets
• 3+ years managing sales teams and eCommerce accounts-Amazon Marketplace a plus
• Excellent account management and commercial negotiation skills
• Confident developing propositions that deliver real customer and partner value
• Data-driven, proactive, and a natural relationship builder
• Passionate about experiences and excited to shape our future

Interview Process:

• Stage 1: Interview with Hiring Manager - 45 mins to 1 hour
• Stage 2: Interview - To be confirmed

Please note: Our interview process may vary depending on the specific role, hiring team availability, or other business needs. We aim to keep candidates informed of any changes throughout the process.

What's in it for you?

We believe in empowering our team to do their best work. Enjoy:

Competitive Pay & Bonuses: Plus generous pension plans, staff discounts, and share schemes.

️ Wellbeing First: Private healthcare (UK), dental, life insurance, mental health support, and dog-friendly offices.

️ Flexible Working & Time Off: Generous holidays, hybrid working (unless specified otherwise, 2 days a week in the office), and opportunities for international working.

Career Growth: Learning allowances, coaching, and development programs.

Recognition & Giving Back: Regular awards, charity support, length of service awards, and volunteering days.

Want to see more?

Check out our Linked In pages below:

Buyagift

Red Letter Days

Moonpig Group

Our Ways of Working:

We trust you to do what's right, providing flexibility to balance work and life. We believe in giving you permission to innovate and focus on delivering meaningful results. We understand that effective ways of working are unique to each individual, role, and team, and we're committed to supporting and discussing your specific needs throughout the interview process and beyond. Unless specified otherwise, most of our team works from the London office 2 days per week as part of our hybrid approach.

Moonpig Group's Commitment to Equality, Diversity, and Inclusivity:

At Moonpig Group, we're all about creating a workplace where everyone feels they truly belong. We celebrate what makes each of us unique, whether that's our background, how we work best, or what matters most to us.

From working parents who need flexible hours to neurodiverse colleagues with specific working styles, we're here to support our people in ways that work for them. Because when you feel valued and included, you can thrive, and so can we.

We're proud to have a number of employee-led groups driving this forward, including our LGBTQ+, Gender Balance, Neurodiversity and EMBRACE (Educating Myself for Better Racial Awareness and Cultural Enrichment) communities, plus our Group-wide EDI committee. These teams help make sure every voice is heard and every idea has a place.

We know that diversity fuels creativity, innovation and connection, and that's why we'll keep pushing for progress. Together, we're building a culture where everyone feels safe, supported, and free to be their brilliant, authentic selves.

If you have a preferred name, please use it to apply and share your pronouns if you are comfortable to do so - If you have any reasonable adjustment requests throughout the interview process please let us know on your application or speak to the Recruiter.