38 jobs found

Choose a Challenge is looking for an Operations & Customer Experience Manager to take ownership of the participant journey: from registration and fundraising preparation through to safe trip delivery, successful challenge completion and post-trip follow-up. This is a hands-on management role for someone who combines strong group-travel operations experience with a proactive approach to participant support. You'll organise the details, spot problems early and make sure the right action happens. About Us We organise adventure and fundraising challenges for university students across the UK and Ireland, working with charity partners, student groups and suppliers around the world. Our programme includes overseas treks, marathons and UK challenges. We're a certified B Corp and a small, ambitious team. Our work helps participants take on demanding experiences while raising money for charitable causes. You'll have the opportunity to influence how we operate, improve the participant experience and see the results of your decisions. The Role Reporting directly to the CEO, you'll lead our operations and customer experience function, supported by an Operations & CX Coordinator whom you will line manage. You'll be accountable for keeping participants engaged and prepared throughout the year, as well as delivering well-organised trips during our busy departure periods. That means combining supplier management, logistics and incident response with systematic monitoring of fundraising, group engagement and trip readiness. You'll also own operational systems, budgets and reporting. We're looking for someone who can make sound decisions independently within agreed limits, keep colleagues informed and escalate significant risks promptly. What You'll be Doing 1. Own participant engagement and trip readiness Build a consistent support journey from registration onwards. Regularly review each cohort's fundraising progress, social activity, Challenge Leader involvement, cancellations and preparation milestones. Identify individuals and groups that need support, investigate what is going wrong and organise targeted interventions. These might include individual follow-up, fundraising guidance, Challenge Leader coaching or activity coordinated with a charity partner. Track actions and follow-up dates, assess whether support is working, and ensure participants meet payment, documentation, medical-review and preparation requirements before departure. 2. Plan and deliver our trips Manage the practical detail of group travel, including departure planning, airline group bookings, ground suppliers, passenger information, contractual deadlines and supplier payments. Negotiate good-value arrangements while maintaining appropriate service and safety standards. Recruit and prepare trip staff and medics, coordinate participant briefings and airport meet-and-greets, and ensure everyone has accurate information. Monitor supplier performance, resolve delivery issues and use feedback to improve future itineraries and operations. 3. Manage safety, incidents and customer escalations Maintain operational risk assessments, emergency arrangements and readiness checks, working with our medic and suppliers where specialist advice is required. During live trips, you'll coordinate responses to incidents with suppliers, medics and trip staff. Keep clear records, follow escalation procedures and ensure lessons translate into practical improvements. Handle complex participant enquiries, complaints, booking changes and refunds professionally, applying participant terms fairly and making decisions within agreed authority. Safety and appropriate medical advice must guide decisions about participation. 4. Own budgets, forecasts and reporting Manage trip and departmental budgets, monitor committed supplier costs and maintain rolling forecasts. Work with the Finance Controller to reconcile actual expenditure, explain variances and recommend corrective action. Understand how changing participant numbers, cancellations and supplier commitments affect trip finances. Produce clear reporting on cohort engagement, fundraising, readiness, service performance and financial outcomes. Highlight exceptions early and give the CEO and colleagues a practical view of what needs attention. 5. Improve systems and processes Take ownership of the operational use and improvement priorities of our bespoke registration and participant management system. Investigate issues, reproduce problems, explain business requirements to our technical lead and developers, and test fixes before they are adopted. Maintain accurate data and reliable registration and payment workflows, document processes and train colleagues. You'll need strong systems literacy and confidence with spreadsheets and data. Developers will handle technical implementation; your responsibility is to make the system work effectively. 6. Collaborative Working Set priorities, delegate effectively, provide training and feedback, and ensure reliable cover during busy periods and absences. Work closely with Sales, Growth Marketing and charity partners, sharing patterns in cancellations, participant difficulties and cohort numbers, and agreeing clear actions and follow-up. Support essential business administration, including information for ATOL and ABTA reporting, while keeping participant support, readiness and safe delivery at the centre of your workload. What We're Looking For You'll bring experience independently managing group-travel operations, including airline group departments, overseas ground suppliers, trip preparation and delivery. You should have handled overseas incidents and escalated customer issues, and understand the contractual and operational safety considerations of adventure travel. You'll also have experience proactively supporting customers or participants over an extended journey, spotting disengagement and taking action to improve retention or completion. Strong budgeting, forecasting, spreadsheet and systems skills are essential, alongside experience troubleshooting operational issues and improving processes. You'll have supervised a colleague or small team and be comfortable setting priorities and supporting performance. You'll be organised, detail-oriented, calm under pressure and clear in your communication. Experience with student travel, fundraising challenges, bespoke registration systems or ATOL and ABTA requirements would be an advantage. What We Offer Hybrid working: normally two office days and three days working from home. 32 days' annual leave including public holidays, with additional long-service days. A central London WeWork office. Opportunities to travel on company trips. An external training budget and team away days. A progression pathway to Senior Operations & Customer Experience Manager and potentially Head of Operations, based on performance. Working Arrangements Some flexibility is required during peak travel periods. You'll manage and participate in an agreed on-call rota during active trips, with an allowance paid when you're on rota. Peak-season leave restrictions apply; details will be explained during recruitment. Occasional UK and overseas travel may be required. Our recruitment process is a short video screening call, followed by an online application and assessment, then an in-person interview for shortlisted candidates. Interviews are planned for the week commencing 19 October 2026.

Are you an experienced IT Technician? This Business Systems Analyst / Assistant IT Manager role is a brilliant opportunity to step up and make a bigger impact. Take charge of the full tech stack alongside our client's MSP and put your ideas to work across the business. Business Systems Analyst / Assistant IT Manager Full-time, Permanent Competitive salary, based on experience Office-based, with hybrid flexibility when schedules and tasks allow Applicants must be able to reliably commute to Southsea or relocate before starting work The Role Our client is looking for a Business Systems Analyst to support the day-to-day operation, improvement, and development of IT systems and solutions across its well-established and successful e-commerce business, which utilizes a number of mainstream platforms and extensive automation. This is a hands-on and broad role covering business systems support, process improvement, project coordination, reporting, automation, user training, cyber security, and general IT support. The role would suit an experienced IT Technician looking for a step-up, or an existing Deputy / Assistant IT Manager searching for a new opportunity. You will work closely with teams across Customer Service, Sales, Operations, Product, Purchasing, Marketing, and Finance, as well as our client's external technology partners. This role provides an excellent opportunity to broaden your experience and skill set, suiting someone with a strong mix of technical confidence, business process understanding, communication skills, and a practical continuous improvement mindset. Working Model: This role requires you to work from our client's Southsea (PO5) office, with some flexibility around hybrid working when schedules and tasks allow. You must be able to reliably commute or plan to relocate before starting work. Key Responsibilities System Administration & Support: Support, administer, and improve core business systems. Take ownership of the IT infrastructure, hardware, and security, working alongside our client's Managed Service Provider (MSP). Project & Task Management: Manage and prioritize IT tasks, system requests, and small projects. Assist the Head of IT with IT planning, budgeting, vendor management, system stability, and longer-term technology improvements. Process Improvement & Automation: Support business process improvement across departments via existing systems, data, new technology, and AI. Identify, design, and implement automation opportunities using tools such as Make, Google Apps Script, and the Odoo automation layer. Integrations: Support integrations between business systems, communication tools, e-commerce/fulfillment platforms (including WMS), reporting tools, and third-party services. Data & Reporting: Provide analytical and report-writing support, including dashboards, operational reports, and data extracts. Help improve access to business data and support wider adoption of BI/reporting tools. Support product, purchasing, operational, and content data processes (master data, digital assets, etc.). User Training & Support: Provide user support, training, documentation, and reference materials for key systems and processes. Communicate effectively with internal users, managers, software vendors, support agencies, and development partners. Skills & Experience Needed Experience: 3+ years in IT support, business systems administration, or operations improvement, with at least 2 years supporting cross-departmental business systems (ERP, CRM, Helpdesk, project management). Tech Stack Proficiency: Confident administering Google Workspace and working with cloud-based systems. Familiarity with programming languages (Python, JavaScript, or similar) and system integrations using APIs. Data & Automation: Strong analytical skills with experience managing BigQuery, ETL processes, or cloud-based analytics, alongside BI/reporting tools. Communication: Able to support both technical and non-technical users patiently and clearly, design complex spreadsheets, and translate business requirements into practical system improvements. Bonus Points for: Direct experience with Odoo ERP, Shopify Plus, BigQuery/SQL, ecommerce/marketplace platforms, or PIM/DAM/Product Master Data workflows. About You A Continuous Improver: You are practical, curious, and commercially focused on useful outcomes. Proactive & Organized: You can comfortably balance urgent helpdesk tickets with longer-term improvement work and meticulous documentation. Collaborative & Accountable: You are comfortable working across departments and willing to take ownership while knowing exactly when to escalate. What Our Client Offers Impact: A highly visible role where your technical decisions directly benefit the whole team. Financial & Future: Profit sharing and life insurance. Health & Wellbeing: Private medical insurance, private dental insurance, gym membership, and a dedicated health & wellbeing programme. Work-Life Balance: Generous sick pay terms, flexibility around additional leave, bereavement leave, and paid volunteering days. Culture: Company social events, birthday bonus vouchers, and a friendly, supportive environment where your ideas will be heard and implemented. How to Apply If you have the skills and experience required for this position, click 'apply' today and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents. Other Suitable Skills & Experience Include: IT Support Manager, Assistant IT Manager, Business Systems Administrator, Systems Analyst, Applications Support Analyst, ERP Administrator, IT Project Coordinator, IT Technician, IT Support Engineer, IT Systems Engineer, Systems Administrator, Infrastructure Engineer, IT Support Lead, IT Generalist, Business Systems Support Specialist, Deputy IT & Systems Manager.

We are looking for an organised and proactive Logistics Coordinator to join an established manufacturing business. This is a varied, hands-on role responsible for coordinating the movement of finished machines, parts and materials, ensuring deliveries and collections are arranged efficiently and on time. Working closely with Production, Purchasing, Sales and Operations, you will play an important role in keeping the logistics operation running smoothly and ensuring customers receive their products when required. The Role Your responsibilities will include: Coordinating UK and international deliveries and collections. Booking transport and liaising with hauliers, freight companies and company drivers. Communicating with customers and transport providers to arrange delivery dates and times. Obtaining transport quotations and selecting suitable services. Preparing and checking shipping and delivery documentation. Tracking shipments and providing updates where required. Resolving delivery issues, including delays, shortages and damaged goods. Working closely with Production to coordinate logistics requirements. Ensuring finished machines, parts and materials are ready for collection. Supporting the safe loading and positioning of finished machines. Operating a counterbalance forklift truck to load and unload vehicles and move goods safely around the site. Supporting import and export shipments where required. Coordinating urgent and time-critical deliveries. Maintaining accurate records of deliveries, collections and transport costs. Monitoring transport costs and looking for opportunities to improve efficiency. Maintaining accurate system information. Ensuring company logistics and health & safety procedures are followed. About You Excellent organisational skills and strong attention to detail. Good communication skills and confidence dealing with customers, suppliers and transport providers. The ability to manage multiple priorities and work to deadlines. A proactive approach with the ability to take ownership of issues. A practical approach to problem solving. Good commercial awareness, particularly around transport costs. The ability to work effectively as part of a team. Confidence using Microsoft Office, particularly Excel and Outlook . A current recognised counterbalance forklift certificate/licence or recent counterbalance forklift experience. Apply now! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Your New Company A leading global organisation specialising in supply chain, inventory management and operational improvement solutions is seeking a Project Operations Implementation Coordinator to join their growing team. Supporting customers across manufacturing, engineering, industrial and infrastructure sectors, the organisation delivers tailored operational solutions that improve efficiency, enhance inventory visibility and strengthen supply chain performance. This is an excellent opportunity to join a collaborative and forward-thinking business during an exciting period of growth, with the potential for the role to become permanent following the initial fixed-term contract. Key Vacancy Information Chesterfield based with hybrid working available Minimum 3 days per week office based 12-month fixed-term contract with potential for permanency Salary £37,000 - £39000 plus car allowance Full-time, Monday to Friday, 8:30am - 5:00pm UK travel required with occasional overnight stays Immediate start preferred Applicants should live within a reasonable commute of Chesterfield and be available to commence employment at short notice. A full UK driving licence and access to a vehicle is essential due to regular travel requirements. Your New RoleAs Project Operations Implementation Coordinator, you will support the successful delivery of customer implementation projects from initial planning through to deployment, customer handover and ongoing support. Working closely with internal operational, commercial and supply chain teams, you will coordinate multiple implementation activities simultaneously, ensuring projects are delivered safely, efficiently and to agreed timescales. The role combines office-based project coordination with customer-facing implementation work across sites throughout the UK. Key Responsibilities Coordinate end-to-end delivery of customer implementation projects. Support the deployment of operational and inventory management solutions. Prepare equipment, documentation and implementation materials ahead of customer installations. Manage project timelines, milestones and readiness activities. Coordinate internal resources and external stakeholders to ensure successful delivery. Conduct customer site visits to assess requirements and support project planning. Support implementation, installation and go-live activities at customer locations. Deliver customer training and handover activities where required. Manage after-sales support and performance monitoring of implemented solutions. Maintain accurate project documentation, implementation records and reporting data. Identify and escalate risks, delays or issues that may impact delivery. Build strong working relationships with customers and internal departments throughout the project lifecycle. What You'll Need to SucceedThis role would suit candidates from backgrounds including: Project Coordination Project Delivery Operations Support Supply Chain Logistics Service Delivery Customer Implementation Installation Coordination Account Management You will also demonstrate: Strong organisational and planning skills. Excellent stakeholder and customer management abilities. Experience coordinating multiple workstreams simultaneously. A proactive and solutions-focused approach. Strong attention to detail. Excellent communication skills. Confidence working both independently and as part of a wider team. Advanced Microsoft Office skills including Excel, Word and PowerPoint. Desirable ExperienceWhilst not essential, experience in any of the following areas would be highly beneficial: Inventory management solutions. Vendor Managed Inventory (VMI). Kanban systems. Direct Line Feed (DLF) environments. Asset management solutions. Supply chain optimisation projects. Operational improvement initiatives. Lean manufacturing or continuous improvement environments. What You'll Get in Return Competitive salary of £37,000 -£39,000 + £6000 car allowance Car allowance. Hybrid working arrangement 12 month contracr Extensive training and development. Exposure to varied customer projects across the UK. Opportunity to join a growing international organisation. Potential opportunity for a permanent position following the initial contract period. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

We are currently recruiting for an experienced Express & Customs Operations Coordinator to join our client, a successful logistics and freight forwarding business specialising in express, AOG/NFO and time-critical shipments . This is a fast-paced, customer-focused role where you will coordinate shipments, manage customer requirements and ensure customs and invoicing processes are completed accurately and efficiently. Key Responsibilities Coordinate express, AOG/NFO and time-critical shipments. Manage customer queries and operational issues through to resolution. Liaise with airlines, hauliers, co-loaders and transport providers. Process import/export documentation and submit customs declarations. Ensure HMRC customs compliance and manage queries through to closure. Complete accurate sales invoicing and job costing. Maintain strong relationships with customers and internal teams. Carry out regular self-audits to ensure customs accuracy and compliance. About You The ideal candidate will have: Experience within express freight, AOG/NFO or time-critical logistics . Good knowledge of HMRC import/export customs procedures . Excellent communication, organisation and customer service skills. Strong attention to detail and commercial awareness. Good IT skills, including Excel and CRM systems ; BoxTop experience is advantageous. The ability to work effectively in a fast-paced, target-driven environment.

Date Posted:2026-08-27Country:United KingdomLocation:Grove Park, 7 Barton Close Grove Park, LE19 1SJ, Leicester, United kingdomJob descriptionService CoordinatorRole OverviewWould you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity.Otis is growing and we are recruiting a Service Operations Coordinator within the Customer Care Centre Team, based in Leicester. The hours of work will be 8:00am to 4:00pm Monday to Friday.On a typical day you will:Complete daily analysis for all shutdown lifts both new and existing across each region within the UKProvide daily updates to both field operations and customers for shutdown statusProvide additional support to both field operations and customers when service is delayedComplete daily reviews for open calls to ensure they are closed correctly within the agreed SLAReview follow up calls weekly and closeSupport insurance work requests where immediate and timed defects are identified to action within the agreed SLABe the voice of the customer when issues have been by escalated bringing concerns to the relevant stakeholdersArrange permits for engineers to attend some sites when required.Offer quality call handling promptly and efficiently as overflowWhat you will need to be successful:Familiar with Field Operations processesExcellent interpersonal and communication skillsCustomer-centric mindset with excellent problem-solving skillsResilience in handling stressful situations and ability to solve problemsComfortable to manage wide range of tasks under time-sensitive conditionsHave a "Can do" attitude with a strong sense of ownershipWhat's In it For Me / Benefits:You will receive a long-term employment contract with the world market leader in a crisis-proof industry.We offer you remuneration in accordance with local standardsWe will train you intensively in the areas of technology, processes & soft skills, and you can exchange ideas with experienced colleagues at any time.Apply today to join us and build what's next.If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.You may recognize our products in some of the world's most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.When you join Otis, you become part of an innovative global industry leader with a resilient business model. You'll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you'll gain working alongside the best and brightest, keep us connected and on the cutting edge.We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.Today, our focus more than ever is on people. As a global, people-powered company, we put people - passengers, customers, and colleagues - at the center of everything we do. We are guided by our values that we call our Three Absolutes - prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis .Become a part of the Otis team and help us !Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at .

Our client is looking for an experienced ocean import & pricing coordinator. Location is Heathrow Salary £38-43k Outline of the role : Manage import sea freight shipments from origin to final delivery while supporting the commercial team with ocean freight pricing, quotations, and carrier rate management. The successful candidate will ensure efficient shipment execution, maintain strong relationships with carriers and suppliers, and provide competitive pricing solutions to customers. Ocean Import Operations Manage end-to-end ocean import shipments from booking through delivery. Coordinate with overseas agents, shipping lines, hauliers, warehouses, and customers. Monitor shipment progress and proactively communicate updates to clients. Arrange customs clearance and ensure compliance with UK import regulations. Prepare and review shipping documentation Resolve shipment delays, discrepancies, and service issues. Ensure all operational files are completed accurately and within company KPIs. Maintain accurate shipment records in the freight management system. Verify supplier invoices and approve operational costs. Pricing & Commercial Responsibilities Prepare competitive ocean freight import quotations for customers and sales teams. Negotiate rates with shipping lines, NVOCCs, and overseas agents. Maintain carrier tariffs, contract rates, and surcharge updates. Analyse market conditions and carrier pricing trends. Support tender submissions and customer RFQs. Calculate freight costs, local charges, customs fees, and delivery costs. Ensure pricing accuracy and profitability targets are achieved. Develop and maintain relationships with carriers and service providers. Promote use of Cargowise functions for quotations to help towards paperless operations

We are recruiting for our client based near to Heathrow, a Project Coordinator or someone with Multi Modal knowledge within a Freight Forwarding environment This is a Mon to Fri position, 9-530pm - Ideally you will have 5-10 years experience and Salary £38-50k depending on experience Outline of the role: Maintain Customer Service Import & Export, ensures (within the functional scope) operational excellence, high productivity and customer satisfaction. Duties Include: Dealing with multimodal transport operations(Road, sea, air, import, export, warehousing, out of gauge cargo Order acceptance Operations consulting, planning & scheduling Service decision Ad hoc quotation to customers Urgent deliveries controlling, reporting Follow-up on cargo customs clearance and timely delivery File opening Pick-up arrangement Booking Booking of direct/back to back shipments with carrier Customer Inquiries Operational Job Costing Arrival notification to customer Coordination of transit shipments activities Receiving of customer's instructions Cooperation with customs subcontractor and control on its activities Provide Track & Trace info Irregularity management/handling within his/her responsibility Assure Temporary import / export files controlling / letters submitting. Maintain area standard operational processes Ensure customer retention and customer satisfaction Provide forwarding / logistic support to sales Provide performance on operational excellence and initiate corrective measures Assure operational excellence within his/her responsibility Assure the correct and full use of operation enabling applications Requirements & Skills Knowledge (air / logistics / SCM) preferably in Projects - Oil & Gas, mining, energy sectors. Communication & Interpersonal skills Customer minded Educational background & work experience Preferable Operational industry experience Preferably international working experience Language skills: Fluent in English

Role Description Operates as a Senior Technical Operator with responsibility for all aspects of performance of a clearly defined area. Proactively drives best practices and improvements aligned to the Princes Operating System. Will be part of the team operating on a 3-shift system; responsible for the delivery of planned production through production/packing line. The key challenges faced will be to ensure guidelines are adhered to for product & process safety, the materials supply, changeovers, and organization of labour on the line; do not impact on overall line performance. (OEE) or (RFT) and the utilisation of the lines. To analyse potential problems and to take appropriate action to remedy any shortfall in performance, seeing actions through to completion/implementation through SIC. Consistently achieves agreed targets and KPIs i.e. safety, product safety & waste, quality, labour productivity, OEE and RFT. Consistently organises and plans for production & Ops maintenance. Builds positive relationships with good morale and cooperation within their team and other areas of the business. Understand and carry out multiple functional areas of job operations and be able to flexibly move across operations as required. Drives, leads, and offers technical support to lines, for the manufacture, processing or packing of food in cans. Optimising all aspects of their lines to achieve KPIs for health and safety, quality & food safety, OEE and continuous improvement. Will be the key role in delivering on the job training & competency assessment. In Summary Principal Accountabilities Are As Set Out Below. Optimises equipment performance to meet and exceed key performance indicators in the areas of Safety, Food, Product & Process Safety, Quality, Yield, OEE, Cost, Right First Time and Service. Initiates corrective actions where required standards are not being met. Monitors compliance with CCPs always. Monitors and ensures correct disposal of waste. Audits and verifies area of responsibility ensuring we are doing what we say we are doing against our processes, policies, and compliance requirements. Ensuring the cleaning of lines to a set standard is achieved. Hygiene audits to be carried out on time. Records information on shift reports and performs effective detailed shift hand over/hygiene walk round - following a structured format. Daily tours of area - auditing all KPIs. Liaise with internal suppliers over material problems and reports on quality issues (e.g., raise a QNC) Checks, fault finds, and problem solves, seeing any actions through to completion. Raise work requesters, if required. Demonstrates understanding of complex problems and can identify and implement solutions to resolve using basic problem-solving tools. Always obtains required standards for area of responsibility - taking positive actions to correct if sub standard. Communicates effectively with key stakeholders, including team members, peers, line managers etc. Understands effects, takes appropriate actions of their area's performance internally, and externally. Continuously and constructively challenges current ways of working. Identifies and acts upon opportunities for improvement. Shares with peer group best practice and key learning's to ensure optimum performance across a shift system. Will be self-motivated, committed to all aspects of their role and require little supervision; teamwork is therefore essential for success within a fully integrated manufacturing team. Identifies teams training needs and address with peers. Enthuses and encourages others to work towards common goals and delivery of departmental objectives and KPI's. Recognises own successes and areas for development. Prepares for own EDR and involved and supports delivery of operators EDR, giving constructive feedback. Ensures all SAP and MES transactions and reports are completed in a timely manner. Ensures operations engineering PMs are completed to the required frequency and standard. Leads, implements, and sustains new PMS standardisation methods, changing the way we operate in the department/site. Ensuring that training tasks are up to date from reviewing the training matrices, identifying, and putting in place training plans to cover any gaps in skills. Reviews and completes sign off for training documentation i.e., SOPs as required. Deputises for the Shift Coordinator due to holidays / sickness / training courses etc. and fulfil their duties and responsibilities of that role. Flexibility to be moved/trained across the site and to utilise skills in other departments. These are the key daily tasks, not a comprehensive list of all tasks undertaken by the jobholder. Flexibility is required by the business & this will be agreed with the individual's line manager To maintain product Food Safety, Legality, Integrity, Authenticity and Quality standards by ensuring all associated policies and procedures are adhered to. Role Requirements Experience within a food-processing environment and understanding of hygiene standards is essential. Competent numeracy/literacy skills. Demonstrable experience in driving continuous improvement. Ability to deliver high quality training to other operators, in their areas of expertise & to support the ongoing development of training materials & SOPs. Benefits 22 Shifts Annual Leave / 25 days Annual Leave if Mon- Fri role 14.5% Pension - 5% employee opt in / 9.5% employer Flexible Holiday Option - Buy 5 Additional Days Enhanced Family Friendly Policies Critical Illness Cover Learning & Development Opportunities Country: United Kingdom Location: Long Sutton Business Area: Operations Workplace Type: Onsite About Princes The Princes Group has over 7,000 employees with offices and production sites in the UK, Netherlands, Italy, Poland, France and Mauritius. Princes manufactures 350 different food and drink products responsibly sourced and enjoyed by consumers every day. None of this would be possible without striving to be an employer of choice, where our colleagues are proud to represent our business.

We are seeking a highly motivated and tenacious individual to join our team as an Operations Coordinator for the glazing arm of our business. You will be working closely with our Operations Manager to guide projects through the on-site installation process. This will require you to liaise will all relevant stakeholders, including suppliers, clients and Project Managers to deliver projects in a timely and efficient manner. You will need to be a confident and competent communicator with a strong attention to detail. This role would suit someone who has in experience in coordinating complex time sensitive processes in their previous role, but no industry specific experience is required. This is an excellent opportunity for someone looking to build a career in an exciting business as we launch our new brand and showrooms. There is great opportunity for progression in this role where we envisage the right candidate will be able to eventually take more ownership over this process and become a key figure with in this part of the business. Who are we? An exciting opportunity to join the sister company of Plus Rooms, London's leading residential design and build company, with decades of experience in providing professional home extensions. We specialise in the installation of structural glazing & aluminium solutions for high-end home extensions and are committed to providing a high standard of service. Key Responsibilities: • Manager the customer experience throughout the installation and after sales process • Liaise with suppliers for orders and delivery • Assist the Operations Manager with order processing • Collate and distribute accurate documentation, inspection reports, and installation records • Work with the wider team to manage delivery and installation schedule • Maintain and distribute an up-to-date installation diary Key Requirements: • Strong professional communication skills, both verbal and written • Good attention to detail and ability to precisely follow instructions • Experience managing complex process • Strong track record of organising multiple stakeholders to deliver projects or outcomes • Proficiency in Microsoft Office and project scheduling tools Salary: £30,000-£40,000 per annum £30k - 32k: Minimum three years professional experience with no direct glazing industry experience required. £33k - 36k: Strong professional experience with a proven track record in project or operations coordination. £37k - £40k: Five years or more relevant experience within the glazing industry, with strong knowledge of glazing operations, suppliers, ordering and installation processes. Location: Showroom offices in NW6 3 days a week and 2 days working from home Benefits: 25 days annual leave (5 to be taken at Christmas), Pension scheme, Career progression within a growing business, Bi-annual Staff Events

Hours: Full time, Monday to Friday Working Hours: 7am to 3pm, 9am to 5pm or 11am to 7pm Department: Operations About Medinet Group Medinet Group is a dynamic healthcare organisation committed to delivering high-quality clinical services across the UK. Our integrated businesses - Medinet (insourcing), HealthHarmonie (community specialist services), and HealthHarmonie Minds (mental health and wellbeing services) - work collaboratively with NHS and healthcare partners to improve patient access, reduce waiting times, and drive innovation in healthcare delivery. Our ADHD Continuing Care Service supports patients once they have successfully completed their titration pathway, ensuring they continue to receive safe, effective, and responsive care throughout their treatment journey. We are seeking an experienced and motivated Team Leader to lead our operational team, ensuring patients remain supported regardless of whether Shared Care has been accepted or declined. About The Role We are looking for a proactive and highly organised Clinic Coordinator to join our Group Operations team. This is a group wide role, supporting our Minds, Insourcing and Community services according to business demand and operational priorities. You will play an important role in coordinating clinical teams and ensuring our services are effectively resourced and delivered. You will work closely with Consultants, Nurses and other healthcare professionals, as well as internal teams, NHS stakeholders and customers. The role combines clinic coordination, workforce planning, clinician engagement, administration and customer support, making it ideal for someone who enjoys working in a fast paced environment where priorities can change quickly. A key part of the role will involve proactively identifying and engaging with clinicians to support current and future workforce requirements. You will also coordinate clinical teams for upcoming clinics and ensure all relevant administration and documentation is completed throughout the service lifecycle. Key Responsibilities Coordinate clinical teams across Minds, Insourcing and Community services according to business requirements Ensure contracts are appropriately resourced and clinical teams are placed in a timely manner, ideally up to 12 weeks ahead Schedule clinical teams for upcoming clinics, assessments, procedures and virtual services Ensure staffing models are accurate and aligned with service requirements Monitor resourcing levels and proactively identify and elevate any potential gaps or risks Communicate with Consultants, Nurses and other clinicians regarding availability, requirements and placements Support proactive clinician engagement and recruitment to build a strong workforce pipeline New Business and Mobilisation Support the Customer Account Manager with the mobilisation of new contracts Help ensure suitable clinical teams are identified and in place ahead of service launch Coordinate the collection of relevant documentation, including clinician CVs and customer approvals Ensure clinical teams have completed the required training and have appropriate IT access before services go live Support the Customer Account Manager with ad hoc mobilisation requirements Clinic Administration Support the Admin Assistant team with clinic administration during busy periods or staff absence Assist with clinic reporting, correspondence, results, clinic verification and inbox management Ensure relevant information is accurately recorded and communicated Support the smooth delivery of clinics and services from planning through to completion Customer and Stakeholder Management Build and maintain positive relationships with internal and external stakeholders Share key workforce and resourcing information with customers and Customer Account Managers Work closely with Sales, Finance and Operations teams to support effective service delivery Escalate operational risks, issues and opportunities to the appropriate management team Provide relevant management information and insights to support operational decision making Participate in an on call rota to support seven day service delivery Business and Operational Support Support the Senior Leadership Team with proposals, renewals and new business opportunities Provide administrative support for bids, tenders and framework based opportunities Assist with internal operational reports and audits Ensure internal systems and records are kept accurate and up to date Ensure clinical staff pay systems are updated promptly Follow all relevant internal processes and procedures Support the development and sharing of best practice across the Operations team Draft and proofread internal and external communications where required About You You will need to be comfortable managing multiple priorities, working to deadlines and responding quickly when operational requirements change. A strong customer service mindset and a calm, reassuring approach are particularly important given the healthcare environment. Essential Skills And Experience Excellent verbal and written communication skills Strong customer service skills Excellent organisation and time management Ability to prioritise workload and respond to urgent requirements Confident telephone manner Compassionate and patient focused approach Ability to build positive relationships with colleagues, clinicians and customers Ability to support and motivate staff Strong attention to detail Confident using IT systems and able to learn new systems quickly Essential Knowledge Experience working within a healthcare, NHS or customer service environment What We Are Looking For Organised and efficient Proactive and action focused Patient and customer focused Calm and reassuring Motivated and reliable Comfortable working in a fast paced environment Able to build strong relationships with a wide range of stakeholders Equality, Diversity and Inclusion We are committed to creating a working environment where everyone is treated with dignity, respect and fairness. All employees have a responsibility to support an inclusive workplace that is free from harassment and discrimination and to treat colleagues, customers and patients with respect, regardless of age, disability, gender, gender identity, marriage or civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. Safeguarding is fundamental to the success in all that we do. The organisation follows a Safer Recruitment process for all roles. Successful candidates will be subject to proportionate background, DBS, and reference checks as required. We are committed to safeguarding and promoting the welfare of all service users in line with statutory guidance, including the Mental Capacity Act 2005, ensuring that individuals are supported to make their own decisions wherever possible and that appropriate best interest decisions are made when required. We welcome applications from anyone regardless of age, disability, gender, race, or ethnic and national origins, religion or belief, or sexual orientation.

Exponential-e Founded in 2002, Exponential-e swiftly established itself as a UK Cloud, Connectivity and Communications pioneer. Throughout our history, a focus upon leveraging leading-edge technology to deliver profitable and innovative services to our clients and prospects has resulted in industry and peer recognition for our ground-breaking approach, a truly world-class ICT services company. We're a company of innovators who think big and achieve bigger! Our people are crucial to the continuing success of our company. From our CEO to our new Graduates, each of our people demonstrates our PRIDE principles which are at the core of everything we do. Overall purpose of the job: Support internal teams to deliver Vysiion solutions and services to customers predominantly focused on the Critical National Infrastructure sector. Provide administrative and coordination support primarily to the Field Services and Data Centre teams, whilst also providing flexible support to other operations teams across the business as required. The role will additionally provide administrative and facilities support for the Chippenham office, acting as the local point of contact for office administration and facilities matters. This will include coordinating with internal stakeholders and external suppliers to ensure the efficient day-to-day running of the office. Key responsibilities for this job: Assisting with the development of project plans, including defining objectives, scope, H&S documentation and timelines. Assist with the preparation, coordination & distribution of job packs (Technical Support will provided). Providing administrative and logistical support to the Field Services team & delivery managers. Coordinating resources (personnel, equipment, materials, accommodation bookings & fleet) to ensure efficient project execution. Electronic filing of documentation internally and customer (including from site) within the appropriate file structure. H&S - Equipment maintenance and inspection as per maintenance regime and updating registers. Procurement of materials and liaising with suppliers as required. Responsible for goods receipting of all materials and maintaining records accordingly. Coordinate change management activities to ensure timely delivery allowing benefits to be realised at earliest opportunity. Actively manage and update schedules, KanBan board tasks, Meisterplan and Ops Reports through liaison with project engineers, contractors and project managers. Update action logs, take minutes, prepare documentation and arrange meetings. Assess risks and issues, work with teams to explore, develop and deliver effective mitigation and contingency countermeasures. Provide a consolidation of outcomes from projects and feed these back into the business to assist future sales opportunities and the harvesting of active accounts for additional revenue. Set high expectations concerning quality and put in place quality assurance processes in line with existing ISO accreditation's. Validate that operations team activities, operate within, or in harmony with company policies and procedures. Responsible for the monthly consolidation of project financial reports and explore new reporting and performance measures to underpin decision making. Provide validation of project (financial) accounting with corporate financial managers. Liaise with managers to capture and monitor cost and revenue across projects. Any other fair and reasonable task or duty assigned to you by your manager, or other senior Exponential-e Ltd staff member Knowledge and experience required: Experience working within an administrative or coordination role. Competent user of M365 tools including Excel. Excellent stakeholder management skills with the ability to establish and maintain positive working relationships with others. Ability to manage multiple tasks, prioritize effectively and meet deadlines. Excellent written and verbal communication skills. Ability to work collaboratively and effectively with others to resolve problems. The successful candidate must be eligible to obtain and maintain SC clearance for the duration of their employment in this role. All applicants to Exponential-e Group will undergo a Baseline Personnel Security Standard check. Desirable knowledge and experience: Experience working within a field engineering or project delivery environment Our People Our people are what makes Exponential-e Group the company it is today. This year's employee survey highlighted that 81% of employees who took the survey, would recommend a friend to work for our organisation. Learning and development are fundamental parts of daily life at Exponential-e. From their first day at the company, everyone is provided ample opportunities to develop their skills and broaden their horizons, with our own L&D team running a range of bespoke courses, based on the latest innovations and challenges across the digital landscape. Exponential-e Group is committed to providing equal opportunities in employment and treating all employees with respect and dignity. The company respects and values the diversity of its staff, striving to maintain an environment where there is opportunity for everyone to feel valued, their talents to be utilised and for both personal and organisational aspirations to be met. Every employee plays a vital role in helping to create an inclusive working environment by understanding and harnessing difference in a positive way.

Project Manager We are seeking an experienced Project Manager to lead customer projects from onboarding through to successful delivery. You will coordinate supply chain, operations, sales, quality and other internal teams, acting as the main point of contact for customers. This role suits a proactive, commercially aware professional who can manage priorities, resolve issues and keep projects on time, within scope and aligned with quality and cost expectations. Project Manager Responsibilities Own and deliver multiple customer projects from start to finish. Translate customer requirements into clear internal plans and actions. Manage timelines, milestones, budgets, risks and project performance. Coordinate supply chain, operations, sales, business development and quality teams. Lead contract reviews and identify commercial or delivery risks. Maintain accurate project data, demand plans and ERP records. Provide clear updates, reports and quarterly business reviews to customers and internal stakeholders. Manage changes, including engineering requests, bill of material revisions, returns and supply issues. Build strong customer relationships and identify opportunities for account growth. Ensure customer requirements, KPIs, SLAs and project documentation are clearly recorded and followed. Project Manager Skills & Experience At least two years' project management experience Strong customer communication and stakeholder management skills. Commercial awareness, including contract review and margin management. Excellent organisation and the ability to manage several projects at once. Confidence analysing data and producing reports and presentations. Good Microsoft Excel skills; ERP experience is desirable. Experience in electronics, supply chain, logistics, manufacturing or a similar fast-paced environment is beneficial. What We're Looking For You will be accountable, collaborative and solution-focused, with strong attention to detail and the confidence to simplify complex information. You should be comfortable managing changing priorities, resolving conflict and building effective relationships with customers and colleagues. Success in the Role Projects delivered on time, within scope and budget. Strong customer satisfaction and retention. Accurate, visible project data and reporting. Effective communication and stakeholder alignment. Delivery against agreed KPIs and SLAs. Despite our best efforts it is not always possible to respond to every application individually due to the high volume of responses we receive on each vacancy Only candidates who are short listed will be contacted for this particular role and if you have not heard from us within 7 days, please assume that you have not be successful. However, we will keep your details on our database, and will contact you when other suitable positions come in.

Operations & Social Media Coordinator Liverpool £28,000-£30,000 Full-Time Permanent Adaptable Recruitment are delighted to be working exclusively with a successful and growing Liverpool-based cleaning services business to recruit an Operations & Social Media Coordinator. This is a genuinely varied role combining customer service, operations, scheduling, administration and social media management within a fast-paced, service-led environment. Essential Requirements - Please Read Before Applying To be considered for this position, you must : Hold a Full UK Driving Licence Be willing to occasionally support cleaning operations when required Be available for weekend working on a rotating rota Have previous experience managing social media for a business The Role Operations & Customer Service Acting as a key point of contact for customers via phone, email and messaging platforms Managing customer enquiries, bookings and day-to-day communication Coordinating schedules and supporting operational planning Handling last-minute changes and resolving issues efficiently Maintaining accurate records, systems and internal databases Providing general administrative support across the business Supporting the wider team to ensure the smooth delivery of services Social Media & Marketing Managing business social media accounts across Facebook, Instagram and TikTok Creating engaging content including posts, stories, reels and promotional campaigns Scheduling content through Meta Business Suite and similar platforms Designing branded graphics and promotional materials using Canva Monitoring engagement and helping shape future content strategies Supporting brand awareness and business growth through creative content Operational Support Supporting wider business operations as required Occasionally assisting cleaning teams during staff shortages, holiday cover or busy periods Travelling between locations where required to support operational needs About You We're looking for someone who has: Excellent customer service and communication skills Strong organisational and time management abilities The ability to manage multiple priorities in a fast-paced environment Previous experience managing social media for a business Experience creating content across Facebook, Instagram and TikTok Knowledge of Meta Business Suite Experience using Canva or similar design tools Strong written communication skills A positive, solutions-focused attitude The confidence to work independently and use initiative A flexible, hands-on approach A Full UK Driving Licence What's On Offer? Salary of £28,000-£30,000 depending on experience Permanent, full-time opportunity Genuine variety and responsibility from day one The opportunity to make a real impact within a growing business Supportive and collaborative team environment Long-term career development opportunities A role where no two days are the same If you're looking for a varied role where you can combine operations, customer service, administration and social media management, and you're happy to take a hands-on approach when needed, we'd love to hear from you.

Facilities Coordinator - 14 Month FTC £27,000-£30,000 depending on experience + Annual Bonus & Reviews Hemel Hempstead Monday-Friday Office Based Are you an organised, customer-focused coordinator with experience in Facilities Management, maintenance scheduling or a similar environment ? We're working with a growing and well-established business that is looking for a Facilities Coordinator to join their team on a 14-month fixed-term contract , supporting a new project focused on working with one of the largest and most recognisable companies in the world. This is a fantastic opportunity for someone who enjoys being at the heart of things - coordinating engineers, speaking with clients, keeping jobs moving and making sure everything is organised and completed properly. The company places a big emphasis on culture, teamwork and doing things the right way , so they're looking for someone who will fit into that environment just as much as someone with the right experience. Please note that the offices for this role are based in a part of Hemel Hempstead with no public transport routes, so you must be a driver and have daily access to a vehicle. What will you be doing? You'll be responsible for coordinating a busy range of maintenance and facilities activity, acting as the main point of contact between clients, engineers and subcontractors. Your day-to-day responsibilities will include: Coordinating reactive maintenance, planned preventative maintenance (PPM), inspections and other scheduled works. Scheduling engineers and subcontractors, arranging access and keeping clients updated throughout the process. Speaking with engineers daily to provide job information, answer queries and make sure work is progressing as it should. Monitoring outstanding jobs and chasing reports, job sheets, timesheets and other information through to completion. Keeping job, scheduling and service information accurate across a number of systems. Maintaining trackers and purchase order logs, supporting the accurate monitoring of works, costs and invoicing. Supporting the financial administration of contracts, including checking subcontractor invoices and ensuring costs are accurate. Maintaining client compliance documentation and supporting wider quality and compliance requirements. Working closely with Operations, Engineering, Compliance and Finance to make sure everything runs smoothly. Assisting with reports, client reviews, audits and operational updates. Visiting client sites regularly to build relationships and keep up to date with what is happening on site. Looking for ways to improve processes, systems and the overall customer experience. Don't worry if you haven't used all of the systems mentioned above - experience with scheduling systems or other facilities management software would be a big advantage, but we're more interested in someone who is organised, capable and picks things up quickly. What are we looking for? We're ideally looking for someone with some form of office-based experience . Anything relevant to Facilities Management, maintenance coordination or scheduling would be ideal, but character is of the utmost importance to this company and they can train on a lot of the job. You'll need to be: Highly organised with excellent attention to detail. Comfortable working at pace and managing multiple priorities. Confident communicating with clients, engineers and subcontractors. Naturally proactive - someone who sees something that needs doing and gets on with it. Customer-focused and keen to build strong working relationships. Comfortable using Microsoft Office, particularly Excel. Someone who enjoys being part of a team and contributes positively to the wider culture. Please note: This is an office-based role, so you'll need to be able to drive and have access to your own vehicle , as there will also be visits to client sites. What's on offer? £27,000-£30,000 salary, depending on experience 14-month fixed-term contract Discretionary annual bonus Full annual performance appraisal Monday-Thursday: 8:30am-5:00pm - early finish on Fridays Office-based role with regular client site visits Opportunity to work closely with a major aviation client A genuinely collaborative and culture-focused working environment The chance to develop your Facilities Management and coordination experience within an established business Think Specialist Recruitment Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.